MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Build the Future with Us — EquipmentShare is Hiring a Territory Account Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Territory Account Manager at our rental facility in Nashville, TN and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer construction equipment rentals including aerial equipment, earth moving equipment, material handling equipment and more.  

Pay: $150,000 - $600,000 Total Compensation ($24,000 base salary + Uncapped commission with no market restrictions)

Primary Responsibilities

• Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention.

• Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems.

• New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!

• Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions.

• Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers.

• Develop new sales strategies and techniques to increase our market share and improve our customer experience.

• Manages and supports job site activities and projects with remote and on site involvement.
• Assists with Equipment rental, sales, and service when needed by customers on-site.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus uncapped commission

• Commission guarantee period while building book of business

• Company provided truck or Vehicle allowance ($800/mo)

• Company provided cell phone or phone stipend

• Relocation assistance (discretionary)

• Full medical, dental, and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO + paid holidays

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• First and foremost, we’re looking for someone who’s tenacious and innovative and possesses superior outside sales experience and skills with a proven sales track record

• Must be able to lift, carry, and place objects weighing up to 50 pounds without assistance.

• Heavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B  is sales preferred, but not required (if you’re a born salesperson, we’ll train you on what you need to know and how to win more business)

• You have strong interpersonal and problem-solving skills

• You have the technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

• You’re competitive, self-motivated and results driven, but thrive in a team-oriented environment

• Ability to manage strategic and national accounts

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Inovalon is a leading cloud-based healthcare technology company that leverages data analytics and AI to drive meaningful improvements across the healthcare ecosystem. The Senior Full-Stack Machine Learning Engineer sits within the Insights Business Unit, which serves as Inovalon’s central AI and machine learning hub. This team partners with Provider, Payer, and Pharmacy business units to identify, build, and deploy AI solutions that improve clinical and operational outcomes at scale. 

In this role, you will contribute to both classical machine learning and generative AI applications, including LLM-based and agentic solutions. You will work across the full model development lifecycle on a modern, cloud-native AWS stack, collaborating closely with AI Product Managers and a distributed team of senior engineers across the U.S. and India. 

Key Responsibilities

• Design, train, and deploy machine learning models spanning classical ML (classification, regression, clustering, time-series) and generative AI use cases including LLM-based and agentic applications. 
• Build and maintain cloud-native solutions on AWS using containerized architectures (Docker, Kubernetes) to support scalable model serving and data pipelines. 
• Own and contribute to the full Model Development Lifecycle (MDLC), including dataset versioning, model versioning, model registry management, and model evaluation frameworks. 
• Develop and integrate Python-based ML components that work seamlessly with existing product platforms across multiple business units. 
• Collaborate with AI Product Managers across the Insights BU and partner business units (Provider, Payer, Pharmacy) to translate business needs into AI solutions. 
• Apply neural networks and deep learning techniques using PyTorch for appropriate use cases alongside scikit-learn-based classical approaches. 
• Write robust, production-ready code following engineering best practices; participate in code and design reviews. 
• Leverage AI coding tools (such as Claude Code or equivalent) as part of your daily development workflow to improve velocity and code quality. 
• Mentor junior engineers and contribute to team knowledge-sharing around ML best practices, tooling, and architecture decisions. 
• Support integration of frontend components into ML-powered features where applicable. 
• Contribute to retrospectives and team process improvements; actively participate in sprint planning and end-of-iteration demos. 
• Adhere to all HIPAA, data governance, confidentiality, and regulatory requirements in all aspects of work. 
• Maintain compliance with Inovalon’s policies, procedures, and mission statement, fulfilling responsibilities that support operational and financial success. 

Qualifications

Required 

• Minimum 5 years of software development experience with a strong foundation in machine learning fundamentals and model training. 
• Expert-level Python proficiency; Python is the team’s primary language and is the highest-priority technical requirement. 
• Hands-on experience building and deploying classical ML models in production using scikit-learn. 
• Demonstrated experience with generative AI, LLMs, or agentic application development. 
• Proficiency with PyTorch and neural network architectures. 
• Practical knowledge of the Model Development Lifecycle (MDLC): dataset versioning, model versioning, model registry, and model evaluation. 
• AWS cloud experience, including deploying and managing cloud-native workloads. 
• Containerization experience with Docker and/or Kubernetes. 
• Strong problem-solving ability; demonstrated capacity to work independently and take ownership of complex technical challenges. 
• Daily usage of AI-assisted coding tools (e.g., Claude Code, GitHub Copilot, or similar) as part of standard development workflow. 

Preferred 

• Experience with database technologies (SQL or NoSQL); familiarity with data pipeline tooling. 
• Frontend development skills to support full-stack ML feature work. 
• Healthcare domain experience or exposure to HIPAA-regulated environments. 

Education 

• Bachelor’s degree in Computer Science, Data Science, Software Engineering, or a related technical field required. 
• Master’s degree or PhD in Computer Science, Machine Learning, or equivalent practical experience preferred. 

Physical Demands and Work Environment 

• Sedentary work (i.e., sitting for long periods of time). 
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force. 
• Subject to inside environmental conditions. 
• Travel for this position will include less than 10% locally, usually for training purposes. 

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.  Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. 

Flexdrive is a member of the Lyft family of companies, although it operates as its own separate and distinct entity within that family of companies. Flexdrive is a fleet management company that manages roughly 15,000 vehicles and is building the future of AV fleet management with operations in the US and Europe. 

We are looking for an experienced business operations professional who is passionate about developing Flexdrive’s systems, processes, and operations. This role owns the financial modeling and analytics that drive fleet management strategy, including forecasting short- and long-term outcomes, monitoring market conditions, supporting expansion into autonomous vehicles, and translating data into actionable recommendations.

You will serve as a subject matter expert across multiple business verticals, reviewing actual spend against forecast, building predictive financial models, identifying anomalies in complex invoice workflows, and supporting month-end close deliverables. This role supports both the rental business and AVs, meaning you will operate across the full spectrum of Flexdrive’s portfolio as we scale.

The ideal candidate brings deep analytical rigor, a strong finance foundation, and the ability to operate across business operations, financial operations, and accounting functions while partnering with cross-functional teams to drive efficiency and profitability.

Responsibilities:

• Financial Modeling & Analytics
  • Develop a deep understanding of the key operational and financial flows across our business — spanning fleet management, rental operations, vehicle remarketing, and our expansion into autonomous vehicles — to build and maintain complex financial models that forecast P&L impacts with accuracy.
  • Analyze performance trends across business lines, identifying patterns and drivers that inform strategic decisions around cost optimization, revenue enhancement, and operational efficiency.
  • Monitor industry conditions, market dynamics, and competitive landscape to proactively surface risks and opportunities; translate external insights into actionable recommendations for leadership.
  • Produce and present regular performance reporting with clear attribution of forecast to actual variances, emerging trends, and areas of opportunity to improve margins and reduce cost.
• Business Operations & Process Ownership
  • Own and optimize core business processes across fleet operations, vendor management, and financial operations
  • Review actual spend against forecast on a recurring basis, identifying variances and driving root-cause analysis
  • Identify anomalies in complex invoice workflows (e.g., OEM parts, depot services, insurance, maintenance) and resolve discrepancies cross-functionally
  • Build and maintain dashboards, reports, and tracking mechanisms that give leadership real-time visibility into fleet health and financial performance
  • Drive and support automation of manual processes.
  • Develop business processes  to achieve financial goals.
  • Work on ad hoc strategic and operational projects as needed.
• Month-End Close & Financial Operations
  • Support month-end close deliverables including fleet/operational reporting, accruals, reconciliations, and variance analysis
  • Partner with FP&A, Treasury, and Accounting to ensure accurate and timely financial reporting
  • Develop and document standard operating procedures for recurring financial and operational workflows
• AV Fleet Operations Support
  • Support the financial and operational buildout of Flexdrive’s AV fleet management infrastructure as we scale deployments with partners
  • Develop cost-per-mile models, depot cost analyses, and unit economics frameworks for AV operations
  • Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans into financial projections
• Cross-Functional Partnership
  • Serve as the connective tissue between Business Operations, Finance, Fleet Operations, and external partners
  • Partner with cross-functional stakeholders to drive operational efficiency, cost optimization, and process improvement
  • Communicate financial insights and recommendations clearly to both technical and non-technical audiences

Experience:

• Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field
• 5+ years of experience in business operations, financial planning & analysis, or a related analytical role—ideally in the automotive industry with exposure to autonomous vehicles
• Advanced proficiency in Excel/Google Sheets including complex financial modeling, scenario analysis, and data manipulation
• Strong foundation in accounting principles, financial reporting, and variance analysis
• Experience with month-end close processes, accruals, and reconciliation workflows
• Demonstrated ability to build and maintain financial models from scratch in a fast-paced, evolving environment
• Excellent communication skills with the ability to present complex analyses to senior leadership
• Comfort operating in ambiguity and building processes where none exist
• Excellent written and verbal communication skills, with the ability to distill complex analyses into clear, executive-ready insights
• Exceptional attention to detail and a track record of producing accurate, reliable analytical work
• Ability to manage multiple high priority demands simultaneously; ability to achieve success in situations with high degrees of variation and complexity
• Bonus Points
  • Experience in fleet management, rideshare, rental, or autonomous vehicles
  • Familiarity with vehicle remarketing, wholesale markets, or fleet lifecycle economics
  • Experience with BI tools (Tableau, Looker, Mode) or SQL for ad-hoc data analysis
  • Proficient in Salesforce generating and customizing reports and dashboards
  • Background working in a high-growth or startup environment where you built systems from zero
  • Background working on cross-functional initiatives that required aligning operational, financial, and strategic objectives
  • MBA or CPA

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule following the establishment of a Lyft Flexdrive hub or office in Nashville — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $88,560 - $110,700, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Role Overview

Zeta Global is seeking a Lead Software Engineer to build and scale healthcare-focused applications and data systems that power audience intelligence, activation, measurement, and reporting across both HCP and DTC workflows.

This is a hands-on technical leadership role operating at the intersection of distributed systems, data engineering, and healthcare domain constraints. You will design and deliver systems that integrate identity, audience data, and campaign performance while meeting strict requirements for privacy, compliance, and reliability.

The ideal candidate brings strong system design depth, experience building data-intensive platforms, and the ability to lead through architecture and execution in regulated environments.

What You’ll Build

• Full-stack applications supporting HCP and patient (DTC) audience discovery, segmentation, and activation
  • Scalable data pipelines for ingestion, normalization, and enrichment of healthcare datasets
  • Identity resolution and data linkage services across fragmented data sources
  • Reporting, attribution, and measurement systems connecting campaigns to outcomes
  • APIs and services enabling downstream activation, analytics, and partner integrations

Key Responsibilities

• Lead architecture and hands-on development of distributed systems supporting healthcare data workflows
  • Design and implement scalable data pipelines (batch and streaming) for large-scale datasets
  • Build and maintain APIs and services with strong SLAs, observability, and fault tolerance
  • Implement identity resolution logic including matching, deduplication, and graph-based linkage
  • Ensure high data quality through validation, reconciliation, and monitoring frameworks
  • Design systems with strong security controls, including encryption, access control, and auditability
  • Apply privacy-by-design principles across all systems handling PHI/PII
  • Partner with Product and Data teams to translate healthcare requirements into scalable architectures
  • Drive engineering best practices across testing, CI/CD, code quality, and operational excellence
  • Mentor engineers and act as a technical leader across the team

Engineering Expectations

• Strong experience designing distributed systems (microservices, event-driven architectures)
  • Deep understanding of data modeling, storage systems (OLTP, OLAP), and data processing frameworks
  • Experience with streaming and batch processing (e.g., Kafka, Spark, Flink, or similar)
  • Proficiency in backend development (Python, Java, or Ruby) and API design (REST/gRPC)
  • Experience building modern front-end applications (React or similar)
  • Strong experience with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code
  • Familiarity with containerization and orchestration (Docker, Kubernetes)
  • Experience implementing observability (logging, metrics, tracing) and reliability patterns
  • Strong understanding of performance optimization and scalability tradeoffs

Healthcare & Domain Expectations

• Experience working with HCP data (provider identity, targeting, segmentation)
  • Experience with patient / DTC data workflows and privacy-aware systems
  • Understanding of healthcare data ecosystems (claims, provider, or audience datasets)
  • Familiarity with identity graphs and data onboarding patterns
  • Experience building reporting or attribution systems tied to business outcomes
  • Strong grasp of HIPAA, PHI/PII, and regulated data handling requirements

Qualifications

• 8–10 years of software engineering experience with increasing technical ownership
  • Proven track record of building and scaling data-intensive or distributed systems
  • Experience working in regulated environments (healthcare strongly preferred)
  • Strong system design and architecture skills
  • Ability to lead technically while remaining hands-on in implementation
  • Strong collaboration skills across engineering, product, and data teams

Preferred

• Experience with healthcare data providers or identity ecosystems
  • Background in AdTech, MarTech, or audience/data platforms
  • Experience with privacy-enhancing technologies (tokenization, clean rooms)
  • Exposure to ML/AI-driven data products or analytics systems

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $200,000 - $215,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-TS1

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

About the Opportunity

Our commercial team is growing and looking for a Clinical Account Manager based in Nashville/Raleigh
to help support our growth. You will play a critical role in supporting Cleerly’s growth and
success of current clients/partners by making sure they understand our product offerings and
helping patients get Cleerly scans. Reporting to the Regional Director of Sales, this role will be
working with clinical partners to find expansion opportunities as well as to provide ongoing
clinical education to grow existing Cleerly accounts.

You will be responsible for identifying growth opportunities, maintaining relationships with
existing high-value partners, and representing Cleerly as a leader in the industry to positively
impact the lives of millions. The ideal candidate is highly motivated, has a clinical background, is
client focused, result-oriented, and mission-driven. You will work with clinics to ensure that they
are extremely successful with Cleerly’s cardiovascular diagnostic technology by proactively
supporting, educating, and providing high customer satisfaction. This is a customer- facing role
with a primary focus on spending time with customers including Cardiologists. This is a
field-based role, but you must be based in or near Nashville/Raleigh, as it will be a key market in
your assigned territory. 

Responsibilities

• Manage and maintain relationships with clinical partners to make sure they understand
  Cleerly and how Cleerly helps Providers in their treatment decisions for patients.

• Account development - Experience building and supporting strong clinical programs is
  preferred.

• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical
  information and then disseminate to customers.

• Develop relationships with key account stakeholders, to include admin, admin support,
  key cardiologists, key referring physician practices, and key strategic personnel to drive
  awareness of Cleerly’s offerings and promote adoption.

• Customer-focused mentality.

• Drive new product and technology introductions for existing customers.

• Develop a qualified lead funnel within the existing base. Regular activities consist of
  formal presentations, peer-to-peer education, new physician training, and driving
  physician education.

• Use Salesforce.com to manage administrative tasks.

• Travel to various provider sites within a territory 50-80% of the time including the following states: NC, TN

Requirements

• Degree from accredited college/university.
• 5+ years of related sales or clinical experience (PA, NP, DNP or RN).
• Prior experience in medical device, cardiology pharmaceuticals, cardiology
  radio-pharmaceuticals, hospital, or medical software is highly desired.
• Highly coachable with the ability to learn and communicate complex programs and value
  propositions.
• Strong interpersonal and relationship-building skills, polished communications, the ability
  to manage multiple customer and internal company interactions.
• Effective project management skills while embracing change and driving solutions in
  otherwise chaotic environments.
• Exceptional written and verbal communication skills.
• A hard-worker, self-motivator with can-do approach and bias for action.
• Highly responsive with the ability to interpret appropriate next step actions.
• Ability to collaborate cross-functionally with both internal and external stakeholders
  across a vast geographic region.
• Experience with introducing new cardiovascular technologies into hospitals is highly
  desired.
• Ability to accurately assess and understand different stakeholders needs/wants. Process
  cross functional agendas and adjust strategy to achieve desired outcomes.
• Grit, high integrity, values-based work ethic.

The base salary range for this role is aligned to market benchmarks and determined by experience, skills, and internal equity.

This role is eligible for annual On Target Commission, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $130,000 - $140,000
• Commission: $90,000
• TTC: $220,000 - $230,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

The Role

• Leverage Pilot software to produce high quality books and financial reports
• Develop scalable and accurate accounting workflows to record a customer’s financial activity accurately and efficiently
• Build strong relationships with and provide exceptional experience to a portfolio of customers
• Mentor and develop newer team members\
• Manage complex client portfolios with high efficiency and minimal manager support
• Handle client escalations independently and make sound judgment calls on client issues
• Mentor and coach junior team members through knowledge sharing and feedback

The Role

• Leverage Pilot software to produce high quality books and financial reports
• Develop scalable and accurate accounting workflows to record a customer’s financial activity accurately and efficiently
• Build strong relationships with and provide exceptional experience to a portfolio of customers
• Mentor and develop newer team members
• Manage complex client portfolios with high efficiency and minimal manager support
• Handle client escalations independently and make sound judgment calls on client issues
• Mentor and coach junior team members through knowledge sharing and feedback

Atwell is seeking a Campus and Early Careers Specialist to support and grow Atwell’s early talent pipeline. In this role, you will play a key part in building relationships with universities, engaging with students, and delivering a high-quality recruiting experience from initial outreach through onboarding. You’ll also help execute our campus strategy and summer internship program, contributing to the development of future talent across the organization.

Key Responsibilities:

• Support full-cycle recruiting for internship positions across all Atwell regions and markets.
• Build and maintain relationships with universities, career centers, and student organizations, helping to strengthen Atwell’s employer brand with a focus on key industry programs.
• Manage campus event logistics and execution, including registrations, onsite coordination, and real-time problem-solving to ensure a seamless experience.
• Coordinate branded materials and swag distribution in partnership with the marketing team to ensure consistent and effective employer brand representation.
• Lead post-event follow-up and communications, ensuring timely engagement with candidates and hiring managers to maximize recruiting outcomes.
• Partner with recruiters and hiring managers to understand internship hiring needs and support effective hiring strategies.
• Maintain accurate recruiting data and track key metrics within the applicant tracking system and internal platforms.
• Deliver a high-quality, engaging candidate expereince from initial outreach through onboarding.
• Assist in the planning and execution of Atwell’s summer internship program, including onboarding, engagement, and program coordination.
• Contribute to the growth of Atwell’s early talent pipeline and support long-term workforce planning efforts.

Preferred Qualifications:

• 1+ years of experience in campus recruiting, university relations, or early talent acquisition, with exposure to full-cycle recruiting (sourcing, interviewing, and candidate management).
• Experience in the AEC industry or supporting technical recruiting efforts preferred, but not required.
• Proven ability to plan and execute campus recruiting events, including career fairs, networking events, interviews, and student organization partnerships.
• Strong working knowledge of applicant tracking systems, CRM platforms, sourcing techniques, and Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced, seasonal recruiting environment, with strong organizational and time management skills.
• Willingness and ability to travel during peak campus recruiting seasons (September – October and February – March).
• Strong interpersonal and communication skills with a commitment to delivering an exceptional candidate and internal partner experience.
• Analytical mindset with the ability to interpret recruiting metrics and market trends.

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

#LI-SD2

At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee.

The Opportunity

Reporting to the Depot Operations Lead, Flexdrive is seeking detail-oriented and technically capable Depot Operations Associates to ensure our autonomous vehicle fleet maintains optimal readiness for 24/7 operations. This hands-on role combines critical vehicle preparation, maintenance support, and calibration responsibilities that directly impact fleet availability and safety. You will be responsible for the complete vehicle lifecycle from pre-deployment checks through end-of-day diagnostics, including specialized calibration procedures that enable autonomous operation.

This position offers a unique opportunity to work with cutting-edge autonomous vehicle technology while developing expertise in AV operations, safety protocols, and technical procedures. If you're passionate about being part of the future of transportation and thrive in a fast-paced, detail-oriented environment, we encourage you to apply.

Work Schedule & Shift Availability

• This role supports 24/7 AV depot operations and requires availability to work overnight shift, with hours scheduled between 10:30 AM - 7:00 AM. Specific shift times and schedules will be determined based on operational needs and business requirements. 
• Schedules may include weekends and holidays based on depot operational requirements. We offer competitive shift differentials for night shifts and weekend hours.

Responsibilities:

Vehicle Readiness & Preparation:

• Daily Fleet Management: Review and assess available AVs each shift, executing pre-deployment safety checks and end-of-day diagnostics to ensure all vehicles meet operational readiness standards per partner requirements.
• Vehicle State Transitions: Progress vehicles through operational states by completing all required checklists, sensor inspections, and verification processes in the fleet management system.
• Quality Assurance: Perform comprehensive vehicle inspections following partner knowledge base standards, annotating issues and ensuring adherence to Critical to Quality processes.
• Task Execution: Manage daily tasks via digital task management system, ensuring efficient workflow and timely completion of all vehicle preparation activities.

Charging, Cleaning & Fleet Servicing:

• Vehicle Cleanliness Standards: Maintain interior and exterior cleanliness meeting partner brand standards, ensuring all components (body panels, glass, sensors) are free of dirt, debris, dust, and odors following established cleaning procedures.
• Charging Operations: Execute strategic charging activities at optimal times, including mid-day charging sessions, while completing concurrent tasks to maximize efficiency and maintain fleet availability.
• Preventative Maintenance: Perform basic preventative maintenance tasks that don't require dealership intervention, including fluid checks/refills, tire pressure adjustments, and minor component replacements per approved SOPs.
• Cleaning Chemical Compliance: Use only approved cleaning chemicals and follow hazardous materials handling protocols per EHS requirements.

Data Management & Security:

• Data Operations: Execute secure data handling activities including data transfers, offload procedures, and device tracking while maintaining chain of custody per security standards.
• Data Compliance: Ensure all data offload procedures meet established SLAs, maintaining proper documentation and verification of successful data transfers.
• Device Security: Use only employer-supplied, corporate-enrolled devices for photos and data transfer, ensuring no personal devices store proprietary information per security requirements.
• Secure Handling: Maintain strict security protocols for all sensitive hardware, following chain of custody standards for critical components.

Calibration & Technical Operations:

• Sensor Calibration: Conduct calibration activities to reintroduce repaired vehicles into autonomous operation, following precise procedures outlined in training materials and SOPs.
• Manual Driving Operations: Drive autonomous vehicles within depot and on public roads for calibration procedures, ensuring sensors are properly calibrated for autonomous operations.
• Technical Verification: Validate calibration success through system checks and diagnostic procedures, ensuring vehicles meet all technical requirements for autonomous deployment.
• Documentation: Maintain accurate records of all calibration activities, including completion times, issues encountered, and verification results.

Lot Management & Logistics:

• Vehicle Movement: Efficiently manage lot operations including parking, staging, and moving AVs to appropriate areas (deployment zones, charging stations, service bays) while optimizing depot flow.
• Status Management: Update vehicle status in real-time tracking systems, monitoring cycle times and ensuring accurate visibility of fleet readiness.
• Service Coordination: Confirm completion of all service and repairs, transitioning vehicles to appropriate next status while tracking SLA compliance.
• Issue Escalation: Flag maintenance needs and repair requirements to Fleet Supervisor or Depot Operations Lead, providing detailed documentation of observed issues.

Safety & Compliance:

• Safety Protocol Adherence: Follow all OSHA, EHS, and partner safety guidelines including proper PPE usage, hazardous material handling, and emergency response procedures.
• Training Compliance: Maintain all required qualifications and certifications, completing ongoing training through the partner's learning management system.
• Incident Reporting: Immediately report safety concerns, vehicle damage, or operational issues through appropriate channels, supporting incident investigation as needed.
• Quality Standards: Ensure all work meets or exceeds partner operations system standards and quality requirements.

Experience:

• High school diploma or equivalent required; technical certification or associate degree in automotive technology, logistics, or related field preferred.
• 1-2 years of experience in automotive, fleet operations, logistics, or similar hands-on operational environment.
• Valid U.S. driver's license with clean driving record (no major violations in past 3 years) - required for calibration driving duties.
• Mechanical aptitude with ability to perform basic vehicle maintenance and understand technical procedures.
• Strong attention to detail with ability to follow complex SOPs and maintain consistent quality standards.
• Physical capabilities to perform depot operations including ability to stand/walk for extended periods, lift up to 50 lbs, and work in various weather conditions.
• Technical proficiency with mobile devices, tablets, and basic computer systems for data entry and status tracking.
• Excellent communication skills for coordinating with team members and escalating issues effectively.
• Flexibility to work various shifts including nights, weekends, and holidays as part of 24/7 operations.
• Ability to obtain required certifications including Defensive Driving certification and role-specific qualifications.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

The expected base pay range for this position in the Nashville area is $16.62-$20.27 per hour, not inclusive of potential equity offering, bonus or benefits. Pay ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the pay range specific to your working location and other factors during the hiring process.

We offer competitive shift differentials for night shifts and weekend hours.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

Critical Mass is hiring an Account Director to lead marketing campaigns for a leading automotive brand. This is a hands-on leadership role embedded with the client, where your ability to deliver excellence in execution, maintain trusted relationships, and drive strategic updates will be front and center. If you thrive on collaboration, bring calm leadership under dynamic conditions, and excel at managing stakeholders while driving real work forward, this is your opportunity.

*This is a contract role covering a maternity leave from mid-June through September* 

You Will:

• Manage the live client website as the operational hub, overseeing ongoing maintenance, landing page updates, model year changeovers, vehicle specification changes, and seasonal campaigns
• Incorporate new vehicle launches, sales initiatives, and promotional campaigns into the site with speed and precision; ensure all updates are strategically aligned and properly implemented
• Work on-site at the client office as the senior, visible face of the agency; build trust, facilitate decisions, solve problems collaboratively, and maintain relationship health
• Guide Creative, Development, Project Management, and Marketing teams to deliver all work on brief, on budget, and on schedule; traffic updates, manage QA, and ensure seamless execution
• Shape the roadmap for site evolution during this transition period; identify optimization opportunities and recommend strategic improvements based on performance and client priorities
• Partner with client stakeholders, media partners, and internal teams to ensure all site initiatives drive measurable outcomes and support broader marketing goals
• Work through challenges with clients using consultative, solution-oriented approaches; translate client needs into clear briefs and actionable plans
• Own accountability for timelines, quality, and successful delivery; serve as the point person who ensures nothing falls through the cracks

You Have:

• 6–8+ years of agency-side account leadership in digital marketing or digital operations; director-level presence with proven ability to step in and lead immediately
• Demonstrated success managing the development of large-scale campaign work within an IAT environment
• Proven ability to work effectively with Development, Creative, Project Management, and technical teams; comfort coordinating timelines and ensuring smooth execution across disciplines
• Track record of building trust with sophisticated clients in on-site, embedded environments; ability to influence through collaboration, clarity, and consultative problem-solving
• Calm, collaborative leadership style with composer under pressure
• Ability to translate business goals into website strategy, connect campaign initiatives to outcomes, identify opportunities for optimization and growth
• Experience scoping, planning, and executing multiple initiatives simultaneously; comfort with timelines, resource planning, and ensuring quality delivery
• Excellent storytelling and presentation skills, especially with senior stakeholders, with the ability to distill complexity into clear narratives and recommendations
• Agile mindset and are comfortable with an evolving scope and the reality that priorities can shift; you thrive in environments where flexibility and adaptability are valued
• Bonus if you have automotive background

 What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, and sick days
• Access to online services for families and new parents
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  To do so, we expect our team to work from an office a minimum of 3 days a week.

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

The role…

At Soho House, a Barback is responsible for assisting the bartenders in providing quality service to all guests who come to Soho House. As a Barback, you will create efficiency behind the bar by ensuring all items are stocked and easily accessible for quick access and delivery to guest. A Barback, is responsible for cleaning the bar, preparing garnishes, ensuring the bar is well stocked with napkins, ice, straws, glassware, garnishes, and all other necessities, and taking on other duties to support Bartenders and ensure that the bar operates smoothly.

A successful Barback, is knowledgeable about menu items, attentive and focused on providing the best possible service in a fast-paced environment. A Soho House Barback is an integral part of what keeps our bars running smoothly and if you have great intuition and a passion for all thing’s beverage, this could be the position for you!

Main Duties

• Upkeep of bar and support of the bar staff to ensure all guests receive a positive and memorable experience
• Assist bartenders and management team in maintaining the bars presentation and approachability for guests
• Stock bar(s) with alcoholic beverages including spirts, liquor, wine, beer, garnishes, and drink mixes
• Stock bar(s) with non-alcoholic beverages including soda, juices, and carbon dioxide at bars
• Stock liquor room with all supplies including liquor, beer, wine, dry goods, soda, etc
• Maintain cleanliness of liquor rooms, beer coolers, and bars including sweeping, mopping, trash removal, etc
• Ensure all member, guest and private events/functions are set up for anticipated volume and forecasted business levels; including stocking alcoholic and non-alcoholic beverages and paper products
• Replenish paper goods (i.e., cups, napkins, etc.) at bars
• Help with inventory and advise on areas that require replenishment through purchase orders
• Performs other duties as assigned by supervisor/manager

Required Skills/Qualifications

• 1+ year working in F&B operation or eager to learn and passionate to deliver results
• Ability to understand and follow written and verbal instructions
• Detail oriented and thrive in fast-paced environment
• Basic verbal communication skills.
• Ability to multitask and work and works well under pressure

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

IEM is opening a location in Franklin, TN. We are looking for mechanical and electrical engineers of varying levels of experience to bring their foundational engineering skills to contribute to multiple projects in a fast-paced environment.  Familiarity with low and medium voltage switchgear is ideal, but we're glad to talk to technical talent from directly related industries such as Power Generation, Transmission & Distribution, Electrical Equipment Manufacturing, and Automation & Control Systems. 

About the team/role

We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.

What you’ll do

• Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
• Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
• Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
• Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
• Develop and maintain comprehensive documentation for AI agent workflows and processes.
• Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
• Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
• Lead special projects as required to support evolving AI capabilities and business needs.

What you bring

• 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
• Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
• Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
• Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
• Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
• Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
• Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental and vision coverage
• Unlimited PTO policy
• Monthly wellness stipend, home office stipend

Alternative Delivery Project Engineer

We're seeking a Project Engineer with experience supporting alternative delivery pursuits and execution. This is a great opportunity for someone ready to work at the intersection of design, construction, and innovation on high-profile public infrastructure projects.

Location

This position will report to our Franklin or Nashville office on a hybrid work schedule.

The Impact You'll Have

• Provide technical and project coordination support during procurement, preconstruction, and delivery phases of alternative delivery projects
• Assist in the preparation of RFQ/RFP responses, including technical content, design narratives, ATCs, and execution strategies
• Coordinate with the Structural group and external teaming partners to develop design deliverables and ensure alignment with project goals and constraints
• Track project schedules, deliverables, and submittals while identifying and addressing risks and issues proactively
• Participate in meetings with owners, contractors, and stakeholders to provide technical insight and support
• Support the Structural group with project documentation, compliance, and quality control processes

What You'll Need 

• 5+ years of structural engineering experience, ideally with exposure to alternative delivery methods
• Bachelor's degree in Civil Engineering completed
• PE license in Tennessee required, or the ability to obtain within the first 3 months of employment
• Experience with tools like MicroStation Connect, Open Roads Designer, Open Bridge Designer, Primavera, Bluebeam, and Microsoft Project
• Strong organizational and communication skills, with the ability to manage multiple priorities and stakeholders
• Working knowledge of alternative delivery procurement processes and contract models (Design-Build, Progressive Design Build, CMGC, P3)

#LI-MF1

Alternative Delivery Project Engineer

We're seeking a Project Engineer with experience supporting alternative delivery pursuits and execution. This is a great opportunity for someone ready to work at the intersection of design, construction, and innovation on high-profile public infrastructure projects.

Location

This position will report to our Franklin or Nashville office on a hybrid work schedule.

The Impact You'll Have

• Provide technical and project coordination support during procurement, preconstruction, and delivery phases of alternative delivery projects
• Assist in the preparation of RFQ/RFP responses, including technical content, design narratives, ATCs, and execution strategies
• Coordinate with the Roadway group and external teaming partners to develop design deliverables and ensure alignment with project goals and constraints
• Track project schedules, deliverables, and submittals while identifying and addressing risks and issues proactively
• Participate in meetings with owners, contractors, and stakeholders to provide technical insight and support
• Support the Roadway group with project documentation, compliance, and quality control processes

What You'll Need 

• 5+ years of roadway engineering experience, ideally with exposure to alternative delivery methods
• Bachelor's degree in Civil Engineering completed
• PE license in Tennessee required, or the ability to obtain within the first 3 months of employment
• Experience with tools like MicroStation Connect, Open Roads Designer, Open Bridge Designer, Primavera, Bluebeam, and Microsoft Project
• Strong organizational and communication skills, with the ability to manage multiple priorities and stakeholders
• Working knowledge of alternative delivery procurement processes and contract models (Design-Build, Progressive Design Build, CMGC, P3)

#LI-MF1

Senior Marketplace Operations Associate 

Built is looking for a Marketplace Operations Senior Associate to help scale the operational backbone of our inspection and services marketplace. If you're someone who gets energized by bringing order to complexity, building processes from scratch, interacting directly with customers, and using data to drive decisions, this is a rare opportunity to own something that matters.

Built's Marketplace connects lenders with a network of inspection and diligence vendors, and it's the largest single growth driver in the company. The team that runs it handles everything from vendor onboarding and supply management to order operations and billing. The processes that exist today were built for a smaller business. Your job is to run them, document them, and replace them with something that scales.

You'll work directly alongside the team lead and report to the Director of Operations. You'll have cross-functional exposure to product, engineering, accounting, analytics, client success, and more from day one, along with direct visibility into how operational decisions drive business outcomes.

What You'll Do

Vendor Onboarding and Supply Management

• Own the end-to-end vendor onboarding workflow: document collection, compliance verification, payment setup, and training.
• Maintain and improve inspector coverage, performance tracking, and network quality as order volume grows.

Marketplace and Order Operations

• Manage order exception handling, reassignments, and issue resolution day to day.
• Build and maintain dashboards that give the team real-time visibility into order status and operational health.
• Work with the product team to replace manual workarounds with in-product solutions as they become available.
• Partner with the accounting and analytics teams to map, document, and automate a currently manual billing process.
• Own billing accuracy and help drive the transition from a manual monthly cycle to an automated engine.

Process Documentation and Automation

• Translate documented processes into clear requirements for the product and engineering teams.
• Identify and implement automation opportunities across the team's operational toolkit throughout the year.

Must-haves

• 4+ years of experience in business operations, consulting, or a high-growth startup environment with broad, hands-on responsibilities.
• Strong analytical capabilities, including advanced proficiency in Excel or Google Sheets, with the ability to turn data into actionable insights.
• Demonstrated ability to operate independently in fast-paced, ambiguous environments and build structure where no clear playbook exists.
• Proven track record of using data to diagnose problems, identify trends, and drive informed operational decisions—not just report on outcomes.
• Excellent communication skills, with the ability to clearly translate complex operational and technical concepts for both cross-functional stakeholders and non-technical customers.
• Ability to own and drive workstreams end-to-end, influencing cross-functional teams to achieve results.
• Skilled in building and managing customer relationships with professionalism and empathy, confidently navigating conflict and not hesitating to engage directly with customers—including picking up the phone—to resolve issues and strengthen trust.

Nice to have

• Experience with SQL or a data visualization tool such as Sigma, Tableau, or Looker.
• Experience in construction, real estate, property technology, or financial services.
• Familiarity with no-code or low-code automation tools.

Built’s salary range for this position is $100,000 - $120,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

We’re seeking a Staff DevOps Engineer to join our Cloud Platform Team — the engineer who sets the technical direction for how Built’s infrastructure is designed, operated, and evolved. This is the most senior individual contributor role on the platform team, and it goes well beyond day-to-day operations. You’ll architect the systems that every engineering team at Built depends on, define the standards that others work within, and drive the platform roadmap with full autonomy. By raising the reliability and velocity of our infrastructure, you directly enable Built’s mission of radically disrupting construction finance.

Our Guiding Principles

• Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly.
• Help Customers Win. We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.
• Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.
• Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked.
• Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.

What You’ll Do

• Architect and own Built’s core cloud infrastructure on AWS — defining the patterns, standards, and systems that all engineering teams build on, from EKS/ECS cluster design to VPC topology to IAM governance.
• Lead platform modernization — driving the migration and simplification of our software delivery lifecycle, rationalizing tooling, and building the infrastructure foundation for Built’s AI-related product initiatives.
• Own SLOs and SLIs for the platform — define them, instrument them in your observability stack, and lead the team in meeting reliability targets consistently across all environments.
• Define DevOps engineering standards across the team — IaC patterns, CI/CD architecture, container orchestration standards, and observability frameworks.
• Drive the platform roadmap in partnership with engineering leadership — balancing foundational investment with immediate delivery needs and communicating trade-offs clearly to technical and non-technical stakeholders.
• Lead incident response and postmortems — serve as the technical escalation point for complex infrastructure failures, drive systemic improvements, and reduce incident volume over time.
• Evaluate and adopt new technologies across the platform stack — making sound build-versus-buy decisions with a clear view of long-term trade-offs and ROI.
• Mentor a team of 5 platform engineers through design reviews, pairing, architecture guidance, and knowledge-sharing sessions across the broader engineering organization.
• Partner with Information Security to lead vulnerability assessment and security architecture — ensuring compliance, proactive risk management, and adherence to regulatory requirements.

Skills & Experience

Must-Have

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of hands-on experience in DevOps, platform engineering, or cloud infrastructure in a production environment.
• Expert-level AWS knowledge — deep fluency with EKS, ECS, EC2, RDS, S3, IAM, VPC, and cost management tooling.
• Deep Kubernetes expertise — cluster architecture, networking, RBAC, autoscaling, and debugging production workloads at scale.
• Strong infrastructure-as-code proficiency with Terraform — writing extensible, maintainable modules and enforcing IaC standards across the team.
• Proven experience designing and operating CI/CD pipelines with GitHub Actions, CircleCI, or similar tooling.
• Hands-on observability experience with Datadog, Grafana, or similar platforms — metrics, logs, traces, monitors, SLO tracking, and alerting.
• Familiarity with incident management tooling (Incident.io, PagerDuty, or similar) and a track record of leading postmortems and driving systemic reliability improvements.
• Fluency in at least one scripting or automation language — Python, Go, or Bash.
• Strong communication skills — able to present infrastructure risks and architectural trade-offs to both engineers and non-technical stakeholders.

Nice-to-Have

• Experience with other IaC tools (Pulumi, CloudFormation, CDK) is a plus.
• Experience with service catalog and developer experience tooling (OpsLevel, Backstage, or similar).
• Background in fintech, lending, or regulated industries where uptime, auditability, and data security are critical.
• FinOps experience — cloud cost governance, right-sizing, and spend transparency across engineering teams.
• Contribution to open-source infrastructure projects or published engineering RFCs.

What the First Year Looks Like

Days 1–30: Learn the Landscape

• Ramp up on Built’s AWS infrastructure (EKS, ECS, VPC, IAM), CI/CD pipelines, and observability stack.
• Shadow on-call rotations (roughly one week every six weeks) to understand current incident patterns and pain points firsthand.
• Build relationships with product engineering teams to understand their infrastructure dependencies and friction points.

Days 30–60: Start Shaping the Platform

• Identify the highest-leverage opportunities for platform modernization and SDLC simplification.
• Begin contributing to architecture decisions and TRDs for current initiatives.
• Propose improvements to IaC standards, deployment pipelines, or observability coverage where gaps exist.

Days 60–90: Own and Drive

• Lead a meaningful platform initiative from architecture through delivery — whether modernization, reliability, or developer experience.
• Establish yourself as the technical standard-setter the team turns to for complex infrastructure and AI-related platform questions.
• Contribute to the roadmap planning process with a clear point of view on what the platform needs next.

AI & Technology Expectations

At Built, AI is a first-class part of how we work — not a pilot program. For this role specifically, that means:

• Use AI coding assistants (your choice of platform) as a daily productivity multiplier for IaC authoring, pipeline configuration, and automation scripting.
• Apply AI to platform operations: runbook generation, incident summarization, root cause analysis drafts, and postmortem synthesis.
• Drive and contribute to Built’s broader initiative to automate the software delivery lifecycle — identifying where AI can reduce manual toil across build, test, deploy, and observe workflows.
• Evaluate emerging AI infrastructure tooling and bring well-reasoned recommendations to the team.
• Share effective AI use cases and patterns with the broader engineering organization.

Operational Details

• Team size: You’ll join a team of 5 platform engineers, with this role serving as the senior technical anchor.
• On-call: Rotations run approximately one week every six weeks. We work continuously to reduce incident volume and toil so that on-call is manageable and low-noise.
• Location: Remote (US). Flexible working hours.

Built’s salary range for this position is $175,000-$235,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

About the Role

This role is responsible for overseeing and managing the verification of benefits process ensuring efficient, accurate policy reviews and effectively handling referral complexities. Obtaining accurate benefits is the first step in the financial process meaning accuracy is key as it determines patient responsibility and our ability to get reimbursed for services. 

Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

•  Collect and analyze data from various sources, including payer policies, reimbursement trends, market access, and formulary status, to inform payer strategies.  
• Monitor and assess payer trends, including reimbursement levels, formulary placement, and health policy changes to help predict and address potential impacts on product access.  
• Support the development of market access strategies, working cross-functionally with Commercial Strategy, RCM, and other teams. 
• Prepare reports and presentations summarizing key insights, payer feedback, and market dynamics for senior leadership.  
• Support the tracking and analysis of payer performance metrics to measure the effectiveness of access and reimbursement strategies.  
• Help maintain and update databases and tools used to track payer access and reimbursement status.  
• Provide recommendations on payer strategy adjustments based on evolving market conditions or payer behavior. 

Requirements

• 1-3 years of experience in the healthcare industry (patient account representative, insurance collections, payer strategy, market access, healthcare consulting, or a similar field. 
• Strong understanding of payer dynamics, including reimbursement, formulary management, and market access strategies. 
• Proficient in data analysis and reporting, with the ability to synthesize complex information into clear, actionable insights and trending patterns. 
• Knowledge of government programs such as Medicaid and commercial payer structures. 
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools or CRM software is a plus. 
• Excellent written and verbal communication skills, with the ability to communicate complex ideas to both technical and non-technical audiences. 
• Strong organizational skills and ability to manage multiple projects and priorities simultaneously.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-HYBRID

Summary

At Pilot, we ingest over 7,000,000 transactions per year across more than 700 platforms — powered by a combination of expert human bookkeepers and AI agents working together. To support our fast-growing customer base, it's more important than ever to ensure that both our people and our automated systems can reliably access the data needed to produce accurate, high-quality financial reports.

We are hiring a Program Manager to support the Customer Operations teams. At Pilot, Customer Operations is responsible for delivering a high-value customer experience, producing high-quality month-end close accounting deliverables, and continuously improving processes through emerging technologies — including agentic AI.

This Program Manager is the key owner of all platform and financial data access processes at Pilot, for both human and AI-driven workflows. This person is process-oriented and thrives in problem-solving environments. You will work cross-functionally with our operations departments and with external platform partners to unblock access problems, document customer onboarding processes, and provide clear guidance to our operations team and AI systems on how to onboard customers and connect institutions to Pilot.

Key Responsibilities

• Manage admin console accounts and platform credentials, ensuring seamless access for both human operators and AI agents
• Work with external platforms to resolve access and integration issues across manual and automated workflows
• Produce and maintain accurate onboarding instructions for our customers
• Create and update internal documentation covering access provisioning, sync processes, and risk mitigation
• Maintain access- and platform-related ticketing queues, identifying patterns that could be resolved through automation
• Develop workflows and guardrails for accessing new institutions in compliance with Pilot guidelines
• Support and expand automation for platform onboarding, partnering with engineering and AI teams to reduce manual steps over time

About You

• Bachelor's degree or equivalent experience and 5+ years of relevant work experience in accounting/finance platform management, customer success, customer onboarding, or program management
• Systems thinker who can independently carry out rigorous, actionable analysis — and translate findings into processes that work for humans and machines alike
• Research-focused, with the ability to dive deep into complex platform access and integration problems
• Exceptional communication skills, with the ability to create clear, easy-to-follow processes for customers, internal users, and technical teams building AI tooling
• Genuine curiosity about AI and automation, with a willingness to actively experiment with agentic workflows — not just observe them
• Comfortable navigating ambiguity in a fast-paced, rapidly evolving environment where the line between human and AI work is shifting

About Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.

Pilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

Why Pilot?

• We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• Competitive benefits package including wellness benefits such as Modern Health, Headspace, One Medical, Aaptiv and Rightway
• Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
• 401(k) plan

The base pay range target for the role seniority described in this job description is $62,000- $84,000 in Nashville, TN. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.

Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.

**  $1500 SIGN ON BONUS  **

Maintenance Technician – EPA Certified

📍 Nashville, TN | West / The Nations area

Why You’ll Want This Job

Weinstein Properties is looking for a skilled, EPA-certified Maintenance Technician to join our team in Nashville. This is a stable, long-term opportunity at a well-maintained community with strong leadership, competitive pay, and excellent benefits.

If you enjoy hands-on work, problem-solving, and being part of a team that takes pride in its community, this could be a great fit.

What We Offer

• Pay: $23-25/hour (and up, depending on experience)
• On-call pay:
• $150/week (calls or no calls)
• Additional $150 per holiday on-call
• Quarterly bonus: Up to $980 based on property and team performance
• Benefits:
• Rent discount
• PTO, paid holidays, birthday time off
• Medical, dental, vision
• 401(k) with company match
• Employee Assistance Program
• Referral program

Your Schedule

• Full-time: Monday–Friday, 8:00am–5:00pm (40 hours/week)
• Participation in a rotating emergency on-call schedule with the team

What You’ll Be Doing

• Complete work orders in occupied and vacant apartments
• Assist with apartment turns and make-readies
• Troubleshoot and repair HVAC, electrical, plumbing, appliances, and carpentry items
• Help maintain the overall appearance of the community, including grounds, amenities, and pool areas
• Work collaboratively with the maintenance team to keep the property running smoothly

What We’re Looking For

• At least 3 years of apartment or residential maintenance experience
• EPA Certification (Type II or Universal)
• Hands-on HVAC troubleshooting and repair experience
• Strong customer service mindset and pride in your work
• Ability to work independently while being a reliable team player
• Comfortable working in a fast-paced environment and prioritizing tasks

Physical & Technical Requirements

• Reliable transportation
• Comfortable using computers and mobile devices (Outlook, work order systems, etc.)
• Ability to drive a golf cart
• Ability to lift up to 75 lbs and work indoors/outdoors year-round
• Ability to climb stairs and ladders
• Experience using hand and power tools
• Background check required

Why Weinstein Properties

We own and manage our communities, which means:

• Consistent standards
• Supportive leadership
• Real opportunities for advancement
  Many of our team members grow their careers here—and we actively support that growth.

Interested?

If this sounds like the right opportunity for you, apply online today. If you’re a strong maintenance professional looking for stability, growth, and a team that values your skills, we’d love to talk.

* sign on bonus details to be discussed during the interview process.

#WP1

What You'll Do:

• Participate fully in the Solutions Engineering Academy bootcamp, mastering core product knowledge, sales methodologies, and demonstration techniques.
• Shadow and support the Commercial sales team throughout the sales cycle, including discovery calls and technical discussions, in preparation for a client-facing role.
• Conduct internal practice demonstrations of the Motive product offering, effectively showcasing our core value proposition, specifically the capabilities driven by Artificial Intelligence and Machine Learning.
• Develop expertise in Motive's integrated platform, spanning IoT hardware (in-vehicle devices, sensors), cloud-based data aggregation, and AI/ML features that automate complex operational workflows.
• Learn to successfully match customer pain points and requirements to proposed solutions, articulating clear business benefits and foundational return on investment (ROI).
• Rapidly become a subject matter expert on Motive’s current product offering and future roadmap.
• Collaborate closely with the Product Team to provide feedback from the field and assist with training on new feature releases.
• Act as a technical liaison during the training phase between the sales team and various internal organizations, including Product, Engineering, and Customer Success, ensuring seamless information flow.
• Prepare and deliver technical presentations and mock proposals that clearly articulate the value and functionality of Motive's solutions.

What We're Looking For:

• Bachelor's Degree required
• 0-1 years of professional experience. Internship experience in a pre-sales, technical support, or customer-facing role is a significant plus.
• A strong desire and ability to quickly learn complex SaaS and hardware solutions, paired with a genuine interest in experimenting with and understanding how AI/ML models and IoT devices operate in real-world environments.
• Excellent communication skills, both verbal and written, with the ability to explain complex technical concepts in an understandable way.
• Proven analytical and problem-solving skills, with the ability to understand customer challenges and propose effective technical solutions.
• The ability to quickly connect technical solution features to tangible business outcomes and value.
• A strong desire to learn, grow, and execute in a dynamic and fast-paced environment.
• Interest in the Transportation & Logistics industry is beneficial.

About the Role: 

The Customer Support Automation Specialist is responsible for delivering measurable improvements in self-service and case deflection rates by optimizing our AI chatbot. Success in this role is critical to achieving our customer experience goals and reducing friction for customers. This position focuses on analyzing AI-powered insights and chatbot interactions to design workflows that increase resolution rates, while partnering with the Knowledge Content Specialist to ensure Help Center content supports these outcomes. 

What You'll Do: 

• Own chatbot performance outcomes by continuously monitoring KPIs and implementing workflow improvements that drive quantified gains in case deflection and customer satisfaction. 

• Review chatbot conversations in Forethought AI to design and implement new workflows, including those integrated with MCP agents, that significantly improve chatbot self-service rates. 

• Leverage AI, including automation gap dashboards and self-built analysis automations, to systematically prioritize workflows with the highest potential impact. 

• Collaborate with cross-functional subject matter experts to confirm technical details and ensure accuracy in workflows. 

• Review customer feedback and AI insights to identify and act on opportunities to reduce friction in the chatbot experience. 

• Edit technical, topic-based knowledge articles that enable self-service. 

• Optimize self-help content based on customer feedback and AI-driven recommendations. 

• Evangelize and maintain voice and style consistency across all customer-facing content. 

• Promote a culture of knowledge sharing and continuous learning within the organization. 

• Report on chatbot performance metrics, highlighting impact and opportunities for improvement. 

What You'll Bring:

• 2 years managing AI chatbot performance in a SaaS environment. 

• Proven success with Forethought AI or comparable conversational AI tools (Intercom Fin, Ada, etc.) 

• A track record of quantified improvements driven through AI optimization — you can name specific metrics you moved and how. 

• Excellent writing and communication skills. 

• Strong project management and problem-solving abilities. 

• Ability to communicate complex information clearly and effectively. 

• Demonstrated ability to work independently and collaboratively across teams. 

• Attention to detail and a high degree of accuracy. 

The expected base salary range for this position is $80,000 - $85,000 USD annually. 

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff to serve as a force multiplier to our founder, Brendan Lind. You'll be the engine that translates the founder's vision and initiatives into executable plans, builds the systems that allow our leadership team to operate at their highest level, and ensures nothing critical falls through the cracks as we scale rapidly. 

Rather than being hired for a predetermined set of tasks, you will be brought on to solve complex, evolving challenges. Success in this role requires self-direction, proactive value creation, and the ability to thrive without constant oversight. Over the coming year, your responsibilities will be tailored to both organizational needs and your individual strengths, potentially including:

• Leading AI transformation projects with clients
• Managing CEOs at client organizations
• Driving sales initiatives at Human Agency
• Partnering with Recruiting to help us find and close top-tier talent
• Managing client project delivery
• Driving value through data and analytics for clients
• Leading go-to-market initiatives for clients

You'll own special projects, drive organizational initiatives from concept to completion, and build the infrastructure (GTM motions, resource allocation, operational rhythms) that allows Human Agency to grow while maximizing our greatest strength – our people. If you thrive on turning ambitious ideas into reality and building the scaffolding that makes a fast-growing startup actually work, this is your role.

Key Responsibilities

Strategic Execution & Founder Partnership

• Partner with the founder to translate priorities, initiatives, and strategic vision into sequenced plans with clear owners, timelines, and success metrics
• Own end-to-end execution of founder-level special projects and organizational initiatives, from scoping and planning through delivery and measurement
• Maintain focus and accountability across the founder's portfolio of priorities; proactively identify conflicts, dependencies, and risks before they become problems
• Prepare high-quality executive materials (strategy briefs, decision memos, board materials, organizational roadmaps) that drive alignment and enable confident decision-making
• Serve as a strategic thought partner to the founder, pressure-testing ideas, surfacing options and trade-offs, and ensuring initiatives align with company strategy and capacity

Internal Systems & Operations

• Build and continuously improve the internal operating systems that allow Human Agency to scale: hiring infrastructure, resource allocation processes, team capacity planning, and cross-functional coordination mechanisms
• Design and implement hiring systems that support our 25-30+ person growth target in 2026 without overwhelming the existing team, including interview frameworks, candidate evaluation rubrics, and onboarding processes
• Own resource allocation and capacity planning across the organization, ensuring the right people are working on the right priorities at the right time, and that no one is stretched unsustainably thin
• Establish organizational rhythms that create alignment without bureaucracy: leadership meeting cadences, decision-making frameworks, communication protocols, and reporting structures
• Identify operational bottlenecks and inefficiencies; design and implement solutions that increase organizational velocity while maintaining quality

Cross-Functional Leadership & Coordination

• Orchestrate complex, cross-functional initiatives that require coordination across leadership and multiple teams
• Serve as a neutral coordinator and problem-solver when initiatives span multiple departments or require difficult trade-offs between competing priorities
• Represent the founder's office in key internal discussions, ensuring the founder's priorities and perspective are understood even when they can't be in every meeting
• Build strong working relationships across the organization; earn trust as someone who gets things done without ego and acts in the company's best interest

Communications & Organizational Transparency

• Ensure crisp internal communication on company strategy, priorities, and decisions—translating founder-level thinking into clear, actionable guidance for the broader team
• Prepare the founder for key meetings, presentations, and decisions; provide relevant context, background materials, and recommended talking points
• Maintain visibility on organizational health metrics and key initiatives; proactively surface issues and opportunities to leadership

Who You Are

Experience & Skills

• 5-7+ years in high-performing environments such as Chief of Staff roles, strategic operations, management consulting, venture capital/private equity, business development, or startup leadership positions
• AI-native, not AI-curious. Before you do almost anything manually, you've already asked yourself whether AI can do it better. You're constantly tinkering, building small tools, automating your own workflows, and sharing what you find.
• Demonstrated success in taking ambiguous, complex initiatives and driving them to completion, you're the person who makes hard things happen
• Strong systems thinking and process design capability, you don't just execute tasks, you build the infrastructure that makes future execution easier and more scalable
• Exceptional project management and coordination skills across multiple concurrent work-streams with competing priorities and timelines
• High proficiency with modern collaboration tools (Google Workspace, Asana/Notion, Slack) and intermediate to advanced comfort with AI-powered productivity tools
• Outstanding written and verbal communication; you can synthesize complex information into clear, actionable briefs for different audiences
• Bonus: Experience in high-growth startups, venture studios, or AI/tech companies; background in talent operations or organizational design; proven success driving business development in B2B environments; exposure to board-level strategy and operations

Mindset & Traits

• Mission-driven operator with deep commitment to Human Agency's values and vision
• Systems builder, not just task executor, you think about sustainable processes, not one-off solutions
• High agency and bias for action, you see what needs to happen and make it happen without waiting for permission
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Ego-free collaborator who earns trust through delivery, not title or authority
• Intellectually curious with strong learning agility, comfortable moving between strategic thinking and tactical execution
• Comfortable operating in ambiguity, you thrive when there's no playbook and create clarity from complexity

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in a relevant field is a plus
• Ethics: Commitment to ethical practices and responsible business operations
• Travel: Occasional (10–25%) for company offsites, key events, and leadership meetings
• Location: Remote-friendly with preference for candidates in major tech hubs and strong preference for overlap with EST business hours

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

The application window will be open until at least May 15th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people

Role Description

As the Engineering Vendor Manager, you will ensure the network design is reliable and efficient by reviewing existing designs, playing an integral role in future designs, and general engineering activities including troubleshooting and plant maintenance input. In this role you will ensure the engineering design follows the GFiber Standards and Architecture while managing the general engineering portfolio and ensure that our network is logical and protected. Additionally, you will perform critical tasks that maintain and improve the general design, and will take the technical lead in ensuring reliable and efficient designs propel our forward build. You like being with the TechOps team, executing complex projects that bring internet access to people.

In this role, you'll:

• Manage the planning and performance of tasks that support ongoing engineering. Implement the GFiber Standards and architectural practices that meet GFiber’s service requirements and roadmap system upgrades and communicate progress and activities to internal stakeholders. 
• Support and lead implementation of the growing fiber to the home network infrastructure for new build and customer installation efforts. Perform new plant design and configuration control of existing plant.
• Review engineering designs and either validate or correct those designs. Ensure the designs are constructible and deployable for OSP Forward Build teams.
• Manage local engineering vendor staff, maintain existing plant configuration control, revise and track documentation, and track contractor performance including billing against budget and contract. Supervise engineering vendors of internal GFiber teams and external vendors and contribute to work standards/best practices.
• Support in coordination of outside plant moves/changes due to civil works projects. Write training design documents that specify the operation and interoperability of core fiber to the home network architecture components, and collaborate with other team members and groups to identify and develop scalable network designs, solutions and policy recommendations relevant to a large fiber to the home access network.

At a minimum we'd like you to have:

• Bachelor's degree in Construction Management, Engineering, Telecommunications or a closely related field, or equivalent practical experience.
• 5 years experience in network operations, engineering, construction and/or maintenance roles.
• Experience in managing engineering efficiency and process improvements for an organization.
• Experience managing telecommunication engineering infrastructure, Fiber to the Home/Plant (FFTx) design, operations, and/or outside plant (OSP) projects.

It's preferred if you have:

• Experience managing vendor engineering resources.
• Demonstrated experience in evaluating network engineering, network design planning and plant configuration control.
• Working knowledge of fiber inventory management and assignment systems.
• Experience managing complex projects involving team members from multiple disciplines.

The US base salary range for this full-time position is between $114,400 - $125,800 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

#LI-Hybrid

#LI-Hybrid

The AVP, Compensation is a key member of the Total Rewards team, responsible for leading the design, governance, and delivery of Fortitude’s compensation programs. In partnership with the SVP, Total Rewards, this role drives the execution of the company’s compensation strategy as a component of the overall Total Rewards’ strategy, ensuring alignment with business priorities, talent objectives, and market competitiveness.

The AVP will oversee core compensation functions including annual compensation planning, incentive and equity programs, and pay equity analysis. This role serves as an advisor to partners cross-functionally to enable consistent, data-driven, and equitable pay decisions across the organization.

What You Will Do: 

Compensation Strategy & Program Governance

• Partner with the SVP, Total Rewards to operationalize and evolve the company’s compensation philosophy and strategy
• Play a leading role in the governance and continuous improvement of compensation programs, including base salary structures, incentive plans, and equity programs
• Establish and maintain frameworks, guidelines, and controls to support consistent and effective pay decisions
• Ensure integration with benefits, well-being, and overall employee value proposition

Stakeholder Advisory & Cross-Functional Leadership

• Act as consultant to People Partners, Talent Acquisition, and management on compensation matters, including the total rewards strategy, compensation philosophy, market benchmarking, internal equity, policies, procedures.
• Influence decision-making through data-driven insights and a strong understanding of business priorities

Annual Compensation Cycle Management

• Responsible for the end-to-end management of annual compensation cycle, including salary increase, bonus, and equity planning
• Oversee tools, modeling, and processes to enable efficient and effective decision-making
• Establish and lead compensation communication and education strategies that embed understanding of the company’s compensation philosophy and enable consistent application of compensation practices across the organization  
• Ensure clear communication and enablement for People Partners and business leaders

Equity Program Oversight

• Oversee the administration and governance of equity programs, ensuring effective execution and alignment with total rewards strategy
• Own the relationship with the company’s third-party equity administration vendor, including oversight of day-to-day operations, service delivery and process effectiveness
• Partner with Accounting to support equity related reporting, expense management and compliance requirements
• Contribute to the evolution of equity programs and practices in line with business needs
• Develop and deliver training and educational materials to enhance participant understanding of equity program and support informed decision-making

Market Intelligence & Analytics

• Lead the organization’s approach to market benchmarking and compensation analytics
• Translate external market data and internal insights into actionable recommendations
• Develop scalable reporting and tools to support ongoing decision-making

Pay Review & Compliance

• Lead pay review analyses and partner with the SVP, Total Rewards on remediation strategies
• Ensure compliance with compensation-related regulations, including pay transparency requirements
• Partner with People & Culture Partners and Legal to proactively manage risk and uphold equitable pay practices

What You Will Have:

• 7–10+ years of progressive experience in compensation, including program design and governance
• Strong expertise in broad-based compensation, including base, incentive, and equity programs
• Experience leading enterprise job architecture and leveling frameworks, including salary structure design, governance, and organizational enablement
• Familiarity with emerging technologies, including AI-driven tools and analytics, and the ability to leverage them to enhance compensation insights, decision-making, and process efficiency
• Demonstrated ability to lead enterprise compensation cycles and influence stakeholders
• Strong analytical capability with the ability to translate data into business insights and recommendations
• Working knowledge of compensation regulations, including pay equity and pay transparency
• Experience with HRIS and compensation tools (e.g., Workday)
• Proven ability to lead cross-functional initiatives and manage competing priorities in a fast-paced environment
• Excellent communication, organizational, and project management skills with the ability to translate complex technical information for general audiences.
• Demonstrated ability to collaborate with cross-functional teams
• Bachelor’s degree or equivalent professional experience preferred; advanced degree or relevant certifications (such as CCP) a plus

The AVP, Compensation is a key member of the Total Rewards team, responsible for leading the design, governance, and delivery of Fortitude’s compensation programs. In partnership with the SVP, Total Rewards, this role drives the execution of the company’s compensation strategy as a component of the overall Total Rewards’ strategy, ensuring alignment with business priorities, talent objectives, and market competitiveness.

The AVP will oversee core compensation functions including annual compensation planning, incentive and equity programs, and pay equity analysis. This role serves as an advisor to partners cross-functionally to enable consistent, data-driven, and equitable pay decisions across the organization.

What You Will Do: 

Compensation Strategy & Program Governance

• Partner with the SVP, Total Rewards to operationalize and evolve the company’s compensation philosophy and strategy
• Play a leading role in the governance and continuous improvement of compensation programs, including base salary structures, incentive plans, and equity programs
• Establish and maintain frameworks, guidelines, and controls to support consistent and effective pay decisions
• Ensure integration with benefits, well-being, and overall employee value proposition

Stakeholder Advisory & Cross-Functional Leadership

• Act as consultant to People Partners, Talent Acquisition, and management on compensation matters, including the total rewards strategy, compensation philosophy, market benchmarking, internal equity, policies, procedures.
• Influence decision-making through data-driven insights and a strong understanding of business priorities

Annual Compensation Cycle Management

• Responsible for the end-to-end management of annual compensation cycle, including salary increase, bonus, and equity planning
• Oversee tools, modeling, and processes to enable efficient and effective decision-making
• Establish and lead compensation communication and education strategies that embed understanding of the company’s compensation philosophy and enable consistent application of compensation practices across the organization  
• Ensure clear communication and enablement for People Partners and business leaders

Equity Program Oversight

• Oversee the administration and governance of equity programs, ensuring effective execution and alignment with total rewards strategy
• Own the relationship with the company’s third-party equity administration vendor, including oversight of day-to-day operations, service delivery and process effectiveness
• Partner with Accounting to support equity related reporting, expense management and compliance requirements
• Contribute to the evolution of equity programs and practices in line with business needs
• Develop and deliver training and educational materials to enhance participant understanding of equity program and support informed decision-making

Market Intelligence & Analytics

• Lead the organization’s approach to market benchmarking and compensation analytics
• Translate external market data and internal insights into actionable recommendations
• Develop scalable reporting and tools to support ongoing decision-making

Pay Review & Compliance

• Lead pay review analyses and partner with the SVP, Total Rewards on remediation strategies
• Ensure compliance with compensation-related regulations, including pay transparency requirements
• Partner with People & Culture Partners and Legal to proactively manage risk and uphold equitable pay practices

What You Will Have:

• 7–10+ years of progressive experience in compensation, including program design and governance
• Strong expertise in broad-based compensation, including base, incentive, and equity programs
• Experience leading enterprise job architecture and leveling frameworks, including salary structure design, governance, and organizational enablement
• Familiarity with emerging technologies, including AI-driven tools and analytics, and the ability to leverage them to enhance compensation insights, decision-making, and process efficiency
• Demonstrated ability to lead enterprise compensation cycles and influence stakeholders
• Strong analytical capability with the ability to translate data into business insights and recommendations
• Working knowledge of compensation regulations, including pay equity and pay transparency
• Experience with HRIS and compensation tools (e.g., Workday)
• Proven ability to lead cross-functional initiatives and manage competing priorities in a fast-paced environment
• Excellent communication, organizational, and project management skills with the ability to translate complex technical information for general audiences.
• Demonstrated ability to collaborate with cross-functional teams
• Bachelor’s degree or equivalent professional experience preferred; advanced degree or relevant certifications (such as CCP) a plus

The AVP, Compensation is a key member of the Total Rewards team, responsible for leading the design, governance, and delivery of Fortitude’s compensation programs. In partnership with the SVP, Total Rewards, this role drives the execution of the company’s compensation strategy as a component of the overall Total Rewards’ strategy, ensuring alignment with business priorities, talent objectives, and market competitiveness.

The AVP will oversee core compensation functions including annual compensation planning, incentive and equity programs, and pay equity analysis. This role serves as an advisor to partners cross-functionally to enable consistent, data-driven, and equitable pay decisions across the organization.

What You Will Do: 

Compensation Strategy & Program Governance

• Partner with the SVP, Total Rewards to operationalize and evolve the company’s compensation philosophy and strategy
• Play a leading role in the governance and continuous improvement of compensation programs, including base salary structures, incentive plans, and equity programs
• Establish and maintain frameworks, guidelines, and controls to support consistent and effective pay decisions
• Ensure integration with benefits, well-being, and overall employee value proposition

Stakeholder Advisory & Cross-Functional Leadership

• Act as consultant to People Partners, Talent Acquisition, and management on compensation matters, including the total rewards strategy, compensation philosophy, market benchmarking, internal equity, policies, procedures.
• Influence decision-making through data-driven insights and a strong understanding of business priorities

Annual Compensation Cycle Management

• Responsible for the end-to-end management of annual compensation cycle, including salary increase, bonus, and equity planning
• Oversee tools, modeling, and processes to enable efficient and effective decision-making
• Establish and lead compensation communication and education strategies that embed understanding of the company’s compensation philosophy and enable consistent application of compensation practices across the organization  
• Ensure clear communication and enablement for People Partners and business leaders

Equity Program Oversight

• Oversee the administration and governance of equity programs, ensuring effective execution and alignment with total rewards strategy
• Own the relationship with the company’s third-party equity administration vendor, including oversight of day-to-day operations, service delivery and process effectiveness
• Partner with Accounting to support equity related reporting, expense management and compliance requirements
• Contribute to the evolution of equity programs and practices in line with business needs
• Develop and deliver training and educational materials to enhance participant understanding of equity program and support informed decision-making

Market Intelligence & Analytics

• Lead the organization’s approach to market benchmarking and compensation analytics
• Translate external market data and internal insights into actionable recommendations
• Develop scalable reporting and tools to support ongoing decision-making

Pay Review & Compliance

• Lead pay review analyses and partner with the SVP, Total Rewards on remediation strategies
• Ensure compliance with compensation-related regulations, including pay transparency requirements
• Partner with People & Culture Partners and Legal to proactively manage risk and uphold equitable pay practices

What You Will Have:

• 7–10+ years of progressive experience in compensation, including program design and governance
• Strong expertise in broad-based compensation, including base, incentive, and equity programs
• Experience leading enterprise job architecture and leveling frameworks, including salary structure design, governance, and organizational enablement
• Familiarity with emerging technologies, including AI-driven tools and analytics, and the ability to leverage them to enhance compensation insights, decision-making, and process efficiency
• Demonstrated ability to lead enterprise compensation cycles and influence stakeholders
• Strong analytical capability with the ability to translate data into business insights and recommendations
• Working knowledge of compensation regulations, including pay equity and pay transparency
• Experience with HRIS and compensation tools (e.g., Workday)
• Proven ability to lead cross-functional initiatives and manage competing priorities in a fast-paced environment
• Excellent communication, organizational, and project management skills with the ability to translate complex technical information for general audiences.
• Demonstrated ability to collaborate with cross-functional teams
• Bachelor’s degree or equivalent professional experience preferred; advanced degree or relevant certifications (such as CCP) a plus

The Sr. Actuarial Analyst, ADP will be a member of the Enterprise Risk Management (ERM) team for their first rotation. They will assist the Fortitude Re Actuarial team in performing Valuation, Financial Reporting, Modeling, Experience Studies, Assumptions, Capital Management, Inforce Management and/or Pricing activities. This candidate will participate in the Actuarial Development Program (ADP) which provides support in passing actuarial exams.

This role will be based in our Nashville, TN office on a hybrid basis.

What You Will Do:

• Periodic US GAAP, Statutory, and Tax valuations.
• Analysis and preparation of financial results.
• Building, maintenance and execution of models.
• Coding and testing of programs, processes and models.
• Ensuring that all work aligns with the Fortitude Re Control Framework.
• Technical reviews of work done by other teams or colleagues.
• Process improvement efforts and automation.
• Responding to internal and external auditor requests.
• Ad hoc project work.
• Analysis of hedging strategy and ALM strategy development, in coordination with risk management and the investments hedging team.
• Continue to pass actuarial exams and modules to maintain status in the Fortitude Re ADP to earn your Associateship or Fellowship.

What You Will Have:

• A Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Economics, or a related field, and:
  • Passed at least 4 actuarial exams.
  • 1.5 years of experience minimum.
• Strong proficiency in Excel; proficiency with Python and/or Julia is preferred.
• Experience with actuarial software (AXIS) is a plus; familiarity with SQL, Power BI, or other data analytics tools will be very useful.
• Ability to assist on multiple work assignments and meet time commitments.
• Ability to work well both independently and with others.
• Highly motivated, inquisitive and results oriented.
• The desire and ability to deliver accurate and completed work products.
• Strong oral and written communication skills.

#LI-Hybrid

The VP, Accounting Policy serves as the firm-wide subject matter expert on technical accounting policy for complex reinsurance transactions, with accountability across U.S. GAAP, U.S. Statutory, and Bermuda statutory reporting frameworks. This role partners closely with actuarial, tax, legal, investments, and financial reporting teams to evaluate, structure, and account for new transactions, ensuring accounting outcomes are technically sound, well-documented, and defensible.

The role requires deep expertise in insurance and reinsurance accounting (ASC 944), understanding of how investment portfolios support insurance liabilities, and the ability to exercise professional judgment on complex and evolving issues. The VP, Accounting Policy reports to the SVP, Head of Accounting Policy.

What You Will Do: 

• Serve as the technical specialist for complex reinsurance transactions and policy interpretations, with specific expertise in ASC 944, Financial Services – Insurance.
• Research, interpret, and establish accounting policies for complex reinsurance structures and emerging transactions, ensuring consistency, accuracy, and audit defensibility.
• In close collaboration with actuarial, tax, and financial reporting teams, research, analyze, and prepare accounting policies in relation to U.S. GAAP, SEC, U.S. Statutory and Bermuda statutory and Economic Balance Sheet (EBS) accounting and reporting guidance relevant to reinsurance, insurance and other emerging issues.
• Provides technical accounting guidance that informs transaction structuring and execution.
• Monitor, analyze, and document developments (including new standards) from the FASB, SEC, NAIC and BMA that could impact the Company’s accounting policies, practices, and disclosures.  
• Lead the design and documentation of financial processes and controls to promote compliance with the Company’s internal control program, with a specific focus on technical accounting matters.
• Act as a trusted advisor to internal stakeholders, providing timely guidance on accounting policy implications to support corporate development and strategic initiatives, including but not limited to reinsurance transactions.
• Provide coaching, training, and technical guidance to accounting and finance team members as needed.  
• Support additional accounting policy initiatives and responsibilities as assigned.

What You Will Have: 

• Bachelor’s Degree in accounting, finance or related discipline.
• CPA, CA, or equivalent internationally recognized accounting designation.
• 8 + years of progressive experience working within audit, within re/insurance or financial services; Big 4 experience strongly preferred.
• Experience in US GAAP, SEC reporting - required
• Experience with US STAT (NAIC) or financial reporting overseen by the Bermuda Monetary Authority (BMA) - preferred
• Experience with long duration reinsurance accounting (ASC 944), along with general understanding of interaction between reinsurance liabilities and related portfolio assets
• Hands-on experience with complex reinsurance structures, including the related accounting implications of coinsurance, funds withheld and modified coinsurance structures.
• Demonstrated ability to exercise sound professional judgment on complex accounting matters and communicate conclusions clearly to senior stakeholders.
• Proven ability to collaborate effectively with different teams, including actuarial (pricing, valuation), tax, and legal. Experience advising senior leaders and influencing cross-functional outcomes.
• Strong written and verbal communication skills, with the ability to translate technical concepts into clear, actionable guidance.
• Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of quality and accuracy.
• Strong analytical judgement with the ability to synthesize complex issues into clear, defensible conclusions.
• Supports our core values by communicating and teaming effectively across different cultures and levels within the organization. 

#LI-Hybrid

The VP, Accounting Policy serves as the firm-wide subject matter expert on technical accounting policy for complex reinsurance transactions, with accountability across U.S. GAAP, U.S. Statutory, and Bermuda statutory reporting frameworks. This role partners closely with actuarial, tax, legal, investments, and financial reporting teams to evaluate, structure, and account for new transactions, ensuring accounting outcomes are technically sound, well-documented, and defensible.

The role requires deep expertise in insurance and reinsurance accounting (ASC 944), understanding of how investment portfolios support insurance liabilities, and the ability to exercise professional judgment on complex and evolving issues. The VP, Accounting Policy reports to the SVP, Head of Accounting Policy.

What You Will Do: 

• Serve as the technical specialist for complex reinsurance transactions and policy interpretations, with specific expertise in ASC 944, Financial Services – Insurance.
• Research, interpret, and establish accounting policies for complex reinsurance structures and emerging transactions, ensuring consistency, accuracy, and audit defensibility.
• In close collaboration with actuarial, tax, and financial reporting teams, research, analyze, and prepare accounting policies in relation to U.S. GAAP, SEC, U.S. Statutory and Bermuda statutory and Economic Balance Sheet (EBS) accounting and reporting guidance relevant to reinsurance, insurance and other emerging issues.
• Provides technical accounting guidance that informs transaction structuring and execution.
• Monitor, analyze, and document developments (including new standards) from the FASB, SEC, NAIC and BMA that could impact the Company’s accounting policies, practices, and disclosures.  
• Lead the design and documentation of financial processes and controls to promote compliance with the Company’s internal control program, with a specific focus on technical accounting matters.
• Act as a trusted advisor to internal stakeholders, providing timely guidance on accounting policy implications to support corporate development and strategic initiatives, including but not limited to reinsurance transactions.
• Provide coaching, training, and technical guidance to accounting and finance team members as needed.  
• Support additional accounting policy initiatives and responsibilities as assigned.

What You Will Have: 

• Bachelor’s Degree in accounting, finance or related discipline.
• CPA, CA, or equivalent internationally recognized accounting designation.
• 8 + years of progressive experience working within audit, within re/insurance or financial services; Big 4 experience strongly preferred.
• Experience in US GAAP, SEC reporting - required
• Experience with US STAT (NAIC) or financial reporting overseen by the Bermuda Monetary Authority (BMA) - preferred
• Experience with long duration reinsurance accounting (ASC 944), along with general understanding of interaction between reinsurance liabilities and related portfolio assets
• Hands-on experience with complex reinsurance structures, including the related accounting implications of coinsurance, funds withheld and modified coinsurance structures.
• Demonstrated ability to exercise sound professional judgment on complex accounting matters and communicate conclusions clearly to senior stakeholders.
• Proven ability to collaborate effectively with different teams, including actuarial (pricing, valuation), tax, and legal. Experience advising senior leaders and influencing cross-functional outcomes.
• Strong written and verbal communication skills, with the ability to translate technical concepts into clear, actionable guidance.
• Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of quality and accuracy.
• Strong analytical judgement with the ability to synthesize complex issues into clear, defensible conclusions.
• Supports our core values by communicating and teaming effectively across different cultures and levels within the organization. 

#LI-Remote

The VP, Accounting Policy serves as the firm-wide subject matter expert on technical accounting policy for complex reinsurance transactions, with accountability across U.S. GAAP, U.S. Statutory, and Bermuda statutory reporting frameworks. This role partners closely with actuarial, tax, legal, investments, and financial reporting teams to evaluate, structure, and account for new transactions, ensuring accounting outcomes are technically sound, well-documented, and defensible.

The role requires deep expertise in insurance and reinsurance accounting (ASC 944), understanding of how investment portfolios support insurance liabilities, and the ability to exercise professional judgment on complex and evolving issues. The VP, Accounting Policy reports to the SVP, Head of Accounting Policy.

What You Will Do: 

• Serve as the technical specialist for complex reinsurance transactions and policy interpretations, with specific expertise in ASC 944, Financial Services – Insurance.
• Research, interpret, and establish accounting policies for complex reinsurance structures and emerging transactions, ensuring consistency, accuracy, and audit defensibility.
• In close collaboration with actuarial, tax, and financial reporting teams, research, analyze, and prepare accounting policies in relation to U.S. GAAP, SEC, U.S. Statutory and Bermuda statutory and Economic Balance Sheet (EBS) accounting and reporting guidance relevant to reinsurance, insurance and other emerging issues.
• Provides technical accounting guidance that informs transaction structuring and execution.
• Monitor, analyze, and document developments (including new standards) from the FASB, SEC, NAIC and BMA that could impact the Company’s accounting policies, practices, and disclosures.  
• Lead the design and documentation of financial processes and controls to promote compliance with the Company’s internal control program, with a specific focus on technical accounting matters.
• Act as a trusted advisor to internal stakeholders, providing timely guidance on accounting policy implications to support corporate development and strategic initiatives, including but not limited to reinsurance transactions.
• Provide coaching, training, and technical guidance to accounting and finance team members as needed.  
• Support additional accounting policy initiatives and responsibilities as assigned.

What You Will Have: 

• Bachelor’s Degree in accounting, finance or related discipline.
• CPA, CA, or equivalent internationally recognized accounting designation.
• 8 + years of progressive experience working within audit, within re/insurance or financial services; Big 4 experience strongly preferred.
• Experience in US GAAP, SEC reporting - required
• Experience with US STAT (NAIC) or financial reporting overseen by the Bermuda Monetary Authority (BMA) - preferred
• Experience with long duration reinsurance accounting (ASC 944), along with general understanding of interaction between reinsurance liabilities and related portfolio assets
• Hands-on experience with complex reinsurance structures, including the related accounting implications of coinsurance, funds withheld and modified coinsurance structures.
• Demonstrated ability to exercise sound professional judgment on complex accounting matters and communicate conclusions clearly to senior stakeholders.
• Proven ability to collaborate effectively with different teams, including actuarial (pricing, valuation), tax, and legal. Experience advising senior leaders and influencing cross-functional outcomes.
• Strong written and verbal communication skills, with the ability to translate technical concepts into clear, actionable guidance.
• Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of quality and accuracy.
• Strong analytical judgement with the ability to synthesize complex issues into clear, defensible conclusions.
• Supports our core values by communicating and teaming effectively across different cultures and levels within the organization. 

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Location: Nashville, TN

Work Environment: Hybrid, periodic travel required   

Target Compensation Range: $130,000 to $170,000

Role Summary: Lead business systems workstreams within client engagements by bringing structure to complex, ambiguous problems, shaping solution approaches, and translating business needs into practical, scalable system and process solutions, with the technical depth to guide system design, data, and integration decisions.

Who We Are 

At The Gunter Group (TGG), we are a people-first management consulting firm and proud 20-time workplace award winner. We build trusted partnerships with our clients by working alongside their teams. Together, we deliver practical solutions and lasting impact across strategy, execution, people, and technology. We show up ready to roll up our sleeves, solve complex problems, and make a real difference together.

Your Impact at The Gunter Group

As a Senior Consultant – Business Systems Analyst at The Gunter Group, you lead business systems workstreams and bring structure to complex, ambiguous challenges. You partner with stakeholders to define problems, shape solution approaches, and guide delivery across systems, processes, and data, ensuring outcomes are practical, scalable, and aligned with client needs.

Lead Analysis & System Solution Design

• Lead the analysis, design, and implementation of business systems within client engagements or workstreams
• Bring structure to highly ambiguous challenges by defining scope, approach, and solution direction
• Lead requirements strategy, including stakeholder interviews, workshops, and documentation
• Translate business needs into clear technical requirements, user stories, and system designs
• Own and drive key artifacts such as process maps, requirements, system specifications, and data/interface definitions

Business Process & Systems Strategy

• Analyze and redesign business processes and systems to improve efficiency, scalability, and alignment with business goals
• Define future-state processes and system approaches in partnership with business and technical stakeholders
• Shape how data is used to inform decisions, validate solutions, and identify risks or opportunities
• Guide understanding of how data moves across systems, including integrations, transformations, and dependencies

Drive Solution Delivery & Technical Alignment

• Partner with technical teams to guide solution design, including system architecture, data models, and integration approaches
• Lead solution tradeoff discussions, balancing business needs, technical constraints, and delivery timelines
• Oversee testing and validation efforts, including UAT strategy and execution
• Lead and coordinate debugging, testing, and deployment of solutions, including participation in code quality processes and issue triage across systems
• Ensure delivered solutions are practical, scalable, and aligned with intended outcomes

Client Leadership & Collaboration

• Build and maintain trusted relationships with client stakeholders, including senior leaders
• Facilitate alignment across business and technical teams, especially in complex or conflicting situations
• Communicate complex concepts clearly and influence decisions at multiple levels of the organization
• Operate effectively within consulting engagements, balancing client needs, timelines, and evolving priorities
• Mentor and support junior consultants and analysts within engagements
• Collaborate with TGG consultants and leadership to deliver high-quality client service

What You Bring 

• 6+ years of experience in business systems analysis or a related field, including consulting or client-facing experience
• Proven ability to lead workstreams and bring structure to complex, ambiguous problems
• Experience leading requirements efforts and shaping solution approaches across business and technical stakeholders
• Strong process analysis and system design capabilities, with the ability to connect business needs to scalable solutions
• Technical proficiency, including strong SQL skills and the ability to engage in discussions on system architecture, integrations, and data models
• Experience partnering with engineers to deliver solutions, navigate tradeoffs, and troubleshoot issues across systems and data
• Exceptionally strong communication and stakeholder management skills, with the ability to influence decisions at multiple levels
• Ability to collaborate effectively across technical and non-technical teams and mentor others within engagements
• Familiarity with tools such as data visualization platforms, cloud environments, or scripting languages is a plus
• Bachelor’s degree or equivalent combination of education and experience

Working at The Gunter Group

Salary and Benefits

Supporting the well-being of our team is a priority at TGG. Our benefits package includes competitive health coverage, wellness programs, flexible PTO, professional development and work-from-home stipends, as well as team offsites, social events, and volunteer opportunities.

The total expected compensation range for this role is $130,000 to $170,000, consisting of a base salary and variable billing bonus component. Additional compensation may be earned through contributions to account leadership and business development. We discuss compensation and bonus opportunities openly throughout the hiring process.

Why TGG

The Gunter Group is headquartered in Portland, Oregon, with team members primarily located in our three core geographies: Portland, Nashville, and Denver. Our consultants work across remote, hybrid, and onsite environments depending on client needs, with travel expectations varying by engagement and aligned collaboratively with both clients and team members.

We partner with organizations across industries including retail, apparel, government, education, insurance, and Fortune 100 companies, working alongside client teams to solve complex problems and deliver practical solutions that drive lasting results. Our work is rooted in strong relationships, thoughtful execution, and a shared commitment to doing quality work.

At TGG, we believe people do their best work when they feel respected, supported, and included. We are committed to fostering an engaging, fair, and authentic environment where diverse backgrounds and perspectives are valued. Our culture is guided by non‑negotiable values—including integrity, curiosity, emotional intelligence, collaboration, confidence, and the ability to thrive in ambiguity—and by a high standard of excellence in how we show up for our clients and each other. 

The Gunter Group LLC is an equal opportunity employer.

Transform Your Career  

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.  

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.  

The Team - Accounting Advisory   

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients.   

Your Impact   

• Advise financial services and banking clients—both publicly traded and privately held—on a wide range of strategic initiatives including IPO preparation, transaction support, carve-outs and spin-offs, audit readiness, and adoption of new accounting standards.  
• Collaborate with clients and internal teams on technical accounting and control-related matters, offering research-backed guidance and actionable recommendations.  
• Develop and deliver presentations on technical concepts, project plans, delivery strategies, milestones, and outcomes to client stakeholders.  
• Monitor team progress to ensure alignment with work programs and professional standards.  
• Educate internal and external audiences on accounting best practices, especially as they relate to emerging financial technologies and digital assets.  
• Design and implement innovative business solutions to enhance the firm’s methodology and client delivery.  
• Build trust and credibility as a strategic advisor in the financial services and digital assets space.  
• Manage client relationships with a focus on identifying and securing new business opportunities.  
• Participate actively in career development initiatives and technical training programs.  

Your Experience  

Minimum Qualifications  

• Bachelor’s degree in Accounting.  
• CPA, CIA, or CMA (Certified Management Accountant) designation 
• 8+ years of experience in professional services (public accounting or advisory)   
• Deep expertise in the Financial Services industry, with exposure to digital assets or fintech environments.  
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards  
• Proven understanding of accounting and audit practices, procedures, and reporting standards.  
• Flexibility to travel at least 25%  

Preferred Qualifications  

• Master’s in Accounting, MBA, CPA, CIA.  
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).  
• Proven leadership in building and motivating teams that exceed client expectations.  
• Experience managing and executing complex projects in dynamic, fast-paced environments.  

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