MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Inovalon is a leading cloud-based healthcare technology company that leverages data analytics and AI to drive meaningful improvements across the healthcare ecosystem. The Senior Full-Stack Machine Learning Engineer sits within the Insights Business Unit, which serves as Inovalon’s central AI and machine learning hub. This team partners with Provider, Payer, and Pharmacy business units to identify, build, and deploy AI solutions that improve clinical and operational outcomes at scale. 

In this role, you will contribute to both classical machine learning and generative AI applications, including LLM-based and agentic solutions. You will work across the full model development lifecycle on a modern, cloud-native AWS stack, collaborating closely with AI Product Managers and a distributed team of senior engineers across the U.S. and India. 

Key Responsibilities

• Design, train, and deploy machine learning models spanning classical ML (classification, regression, clustering, time-series) and generative AI use cases including LLM-based and agentic applications. 
• Build and maintain cloud-native solutions on AWS using containerized architectures (Docker, Kubernetes) to support scalable model serving and data pipelines. 
• Own and contribute to the full Model Development Lifecycle (MDLC), including dataset versioning, model versioning, model registry management, and model evaluation frameworks. 
• Develop and integrate Python-based ML components that work seamlessly with existing product platforms across multiple business units. 
• Collaborate with AI Product Managers across the Insights BU and partner business units (Provider, Payer, Pharmacy) to translate business needs into AI solutions. 
• Apply neural networks and deep learning techniques using PyTorch for appropriate use cases alongside scikit-learn-based classical approaches. 
• Write robust, production-ready code following engineering best practices; participate in code and design reviews. 
• Leverage AI coding tools (such as Claude Code or equivalent) as part of your daily development workflow to improve velocity and code quality. 
• Mentor junior engineers and contribute to team knowledge-sharing around ML best practices, tooling, and architecture decisions. 
• Support integration of frontend components into ML-powered features where applicable. 
• Contribute to retrospectives and team process improvements; actively participate in sprint planning and end-of-iteration demos. 
• Adhere to all HIPAA, data governance, confidentiality, and regulatory requirements in all aspects of work. 
• Maintain compliance with Inovalon’s policies, procedures, and mission statement, fulfilling responsibilities that support operational and financial success. 

Qualifications

Required 

• Minimum 5 years of software development experience with a strong foundation in machine learning fundamentals and model training. 
• Expert-level Python proficiency; Python is the team’s primary language and is the highest-priority technical requirement. 
• Hands-on experience building and deploying classical ML models in production using scikit-learn. 
• Demonstrated experience with generative AI, LLMs, or agentic application development. 
• Proficiency with PyTorch and neural network architectures. 
• Practical knowledge of the Model Development Lifecycle (MDLC): dataset versioning, model versioning, model registry, and model evaluation. 
• AWS cloud experience, including deploying and managing cloud-native workloads. 
• Containerization experience with Docker and/or Kubernetes. 
• Strong problem-solving ability; demonstrated capacity to work independently and take ownership of complex technical challenges. 
• Daily usage of AI-assisted coding tools (e.g., Claude Code, GitHub Copilot, or similar) as part of standard development workflow. 

Preferred 

• Experience with database technologies (SQL or NoSQL); familiarity with data pipeline tooling. 
• Frontend development skills to support full-stack ML feature work. 
• Healthcare domain experience or exposure to HIPAA-regulated environments. 

Education 

• Bachelor’s degree in Computer Science, Data Science, Software Engineering, or a related technical field required. 
• Master’s degree or PhD in Computer Science, Machine Learning, or equivalent practical experience preferred. 

Physical Demands and Work Environment 

• Sedentary work (i.e., sitting for long periods of time). 
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force. 
• Subject to inside environmental conditions. 
• Travel for this position will include less than 10% locally, usually for training purposes. 

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Role Overview

Zeta Global is seeking a Lead Software Engineer to build and scale healthcare-focused applications and data systems that power audience intelligence, activation, measurement, and reporting across both HCP and DTC workflows.

This is a hands-on technical leadership role operating at the intersection of distributed systems, data engineering, and healthcare domain constraints. You will design and deliver systems that integrate identity, audience data, and campaign performance while meeting strict requirements for privacy, compliance, and reliability.

The ideal candidate brings strong system design depth, experience building data-intensive platforms, and the ability to lead through architecture and execution in regulated environments.

What You’ll Build

• Full-stack applications supporting HCP and patient (DTC) audience discovery, segmentation, and activation
  • Scalable data pipelines for ingestion, normalization, and enrichment of healthcare datasets
  • Identity resolution and data linkage services across fragmented data sources
  • Reporting, attribution, and measurement systems connecting campaigns to outcomes
  • APIs and services enabling downstream activation, analytics, and partner integrations

Key Responsibilities

• Lead architecture and hands-on development of distributed systems supporting healthcare data workflows
  • Design and implement scalable data pipelines (batch and streaming) for large-scale datasets
  • Build and maintain APIs and services with strong SLAs, observability, and fault tolerance
  • Implement identity resolution logic including matching, deduplication, and graph-based linkage
  • Ensure high data quality through validation, reconciliation, and monitoring frameworks
  • Design systems with strong security controls, including encryption, access control, and auditability
  • Apply privacy-by-design principles across all systems handling PHI/PII
  • Partner with Product and Data teams to translate healthcare requirements into scalable architectures
  • Drive engineering best practices across testing, CI/CD, code quality, and operational excellence
  • Mentor engineers and act as a technical leader across the team

Engineering Expectations

• Strong experience designing distributed systems (microservices, event-driven architectures)
  • Deep understanding of data modeling, storage systems (OLTP, OLAP), and data processing frameworks
  • Experience with streaming and batch processing (e.g., Kafka, Spark, Flink, or similar)
  • Proficiency in backend development (Python, Java, or Ruby) and API design (REST/gRPC)
  • Experience building modern front-end applications (React or similar)
  • Strong experience with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code
  • Familiarity with containerization and orchestration (Docker, Kubernetes)
  • Experience implementing observability (logging, metrics, tracing) and reliability patterns
  • Strong understanding of performance optimization and scalability tradeoffs

Healthcare & Domain Expectations

• Experience working with HCP data (provider identity, targeting, segmentation)
  • Experience with patient / DTC data workflows and privacy-aware systems
  • Understanding of healthcare data ecosystems (claims, provider, or audience datasets)
  • Familiarity with identity graphs and data onboarding patterns
  • Experience building reporting or attribution systems tied to business outcomes
  • Strong grasp of HIPAA, PHI/PII, and regulated data handling requirements

Qualifications

• 8–10 years of software engineering experience with increasing technical ownership
  • Proven track record of building and scaling data-intensive or distributed systems
  • Experience working in regulated environments (healthcare strongly preferred)
  • Strong system design and architecture skills
  • Ability to lead technically while remaining hands-on in implementation
  • Strong collaboration skills across engineering, product, and data teams

Preferred

• Experience with healthcare data providers or identity ecosystems
  • Background in AdTech, MarTech, or audience/data platforms
  • Experience with privacy-enhancing technologies (tokenization, clean rooms)
  • Exposure to ML/AI-driven data products or analytics systems

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $200,000 - $215,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-TS1

Our offices in Boca Raton, FL and Nashville, TN are where we come together for collaboration, education, and celebrations, and we’re looking for teammates who can join us in person for those meaningful moments as needed.

Reports to: Senior Vice President, Growth
Years Experience: 10+ Years
Department: Business Strategy & Growth

The Position:

The VP, Health System Growth is a senior business development leader responsible for expanding BPD’s presence within the health system market. This role focuses on acquiring new health system clients, strengthening executive relationships, and driving revenue growth across BPD’s portfolio of marketing, brand, and data‑enabled solutions.

Reporting to the SVP, Growth, the VP oversees the full new‑business development lifecycle—from lead generation and opportunity development to proposals, presentations, and contract negotiations. The role requires a strong understanding of health system dynamics and purchasing behaviors, along with the ability to position BPD’s solutions in ways that address complex organizational needs. This individual is a collaborative, relationship‑driven professional with deep industry credibility and a willingness to operate as a hands‑on player‑coach.

The Responsibilities:

Includes, but not limited to the following:

• Drive acquisition of new logos across the top 250 healthcare systems in the United States.
• Lead the development and execution of revenue and profitability goals, ensuring targets are achieved.
• Implement the health system growth strategy and operating plans to support annual and long‑term objectives.
• Maintain strong knowledge of the health system and hospital customer needs to inform new solution models and go‑to‑market approaches.
• Partner with senior executives, Principals, and cross‑functional teams to support an aligned and effective new‑business engine.
• Utilize appropriate systems for consistent monitoring of prospect activity, forecasting, territory planning, and quota performance.
• Establish clear expectations for sales targets and consistently deliver strong results.
• Prepare accurate monthly, quarterly, and annual forecasting models that support company goals.
• Serve as a spokesperson for BPD in health‑system‑focused growth conversations and market engagement.

The Essentials:

• 10+ years of experience in healthcare business development, sales, or consulting, with a strong focus on health systems or hospitals.
• Demonstrated success acquiring new business within complex healthcare organizations.
• Deep understanding of health system decision‑making, buying processes, and strategic priorities.
• Proven ability to develop and deliver compelling proposals, presentations, and value narratives.
• Strong relationship‑building skills with executives, influencers, and key industry stakeholders.
• Experience collaborating with cross‑functional teams such as Marketing, Strategy, Product, and Executive Leadership.
• Excellent communication, negotiation, and presentation skills.
• Highly motivated self‑starter with a hands‑on approach and ability to operate both strategically and tactically.
• Comfortable in a fast‑paced, growth‑oriented environment.
• Ability to travel as needed.

The Vision:

BPD is a strategic growth partner that delivers the future to healthcare’s leading brands. We provide fully integrated solutions – branding, marketing, communications, and business consulting – which are technology-enabled, AI-infused, and supported by our proprietary data platform. All to ignite greatness in our clients and bring better health to more people. Our clients range from the largest health systems to prestigious academic medical centers to leading healthcare innovators. For more information on BPD, visit www.bpdhealthcare.com.

Unified BPD unites our diverse backgrounds and perspectives into a stronger collective—one that fosters a more inclusive, impactful future for our people, our clients, and healthcare as a whole. Guided by ongoing reflection and learning, we respect every race, ethnicity, gender expression, sexual identity, ability, and life experience.

As BPDerrrs, we:

• Celebrate and value what makes each of us unique;
• Unite around our shared purpose to ignite greatness in those we serve and, by extension, help them improve the health to the communities they serve;
• Lead through inclusive work that authentically connects with all consumers and champions health equity for all
• Lean into honest dialogue, acknowledging that building a diverse workforce, fostering belonging, and creating the best, most inclusive work for our clients and their communities is an ongoing journey.

This commitment ignites our organization’s greatness and grounds the brilliant work we do for our clients and communities.

BPD is proud to be an Equal Opportunity employer. BPD recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.

We’re looking for talented candidates based in South Florida, Nashville, Orlando, Tampa, or Atlanta who are excited to be part of a team that thrives on collaboration and connection.

Our offices in Boca Raton, FL and Nashville, TN are where we come together for collaboration, education, and celebrations, and we’re looking for teammates who can join us in person for those meaningful moments.

Reports to: Senior Vice President, Communications
Years Experience: 10+ Years
Department: Communications

The Position:

The Vice President is a senior strategic leader responsible for setting direction, guiding client success, and driving impact across multiple communications portfolios. This role provides trusted counsel to senior healthcare executives, leads cross-functional teams, and ensures BPD delivers exceptional value and measurable outcomes.

The Vice President operates at the intersection of strategy, leadership and growth. They anticipate challenges, create opportunities and shape narratives that strengthen the reputation and influence of top healthcare organizations. This role requires deep expertise in communications and issues management, business acumen and the ability to lead large teams with confidence and empathy.

As a senior member of the communications leadership team, the Vice President plays a central role in shaping the team’s culture, mentoring rising leaders and advancing the firm’s presence in the healthcare industry.

The Responsibilities:

Includes, but not limited to the following:

• Lead development and execution of strategic communications programs that protect and enhance client reputation across healthcare systems and organizations.
• Serve as senior counselor to client executives and boards, providing insight and perspective on communications, issues management, and strategic positioning.
• Oversee large, complex accounts, ensuring integration across functions and alignment with business objectives.
• Direct strategic planning and scenario development for proactive and responsive reputation management.
• Guide teams in crafting thought leadership platforms, executive visibility programs, and media strategies that drive meaningful engagement.
• Ensure consistency, quality, and innovation across all deliverables through thoughtful oversight and feedback.
• Identify and pursue opportunities for growth across client portfolios, strengthening long-term partnerships and expanding BPD’s footprint.
• Mentor and coach team members, cultivating the next generation of leadership.
• Represent the agency externally through industry engagement, speaking opportunities, and thought leadership contributions.

The Essentials:

• Experience working in proactive communications and crisis communications
• Travel requirements (up to 30% of time)
• 10+ years of agency or in-house healthcare experience required/preferred
• Experience managing a team
• HIPPA Compliance/Regulation Knowledge 
• Interpersonal/Soft Skills: Demonstrates effective written and verbal communication, strong negotiation and persuasion skills, collaborative teamwork, problem-solving abilities, a self-starter mindset, a service-minded approach, relationship-building skills, a strong work ethic, and a commitment to learning.
• Comfortable working in an open office environment
• Ability to multitask, and delegate, working in a high-volume environment 
• Discernment to protect confidential information, both verbal and written

The Vision:

BPD is a strategic growth partner that delivers the future to healthcare’s leading brands. We provide fully integrated solutions – branding, marketing, communications, and business consulting – which are technology-enabled, AI-infused, and supported by our proprietary data platform. All to ignite greatness in our clients and bring better health to more people. Our clients range from the largest health systems to prestigious academic medical centers to leading healthcare innovators. For more information on BPD, visit www.bpdhealthcare.com.

Unified BPD unites our diverse backgrounds and perspectives into a stronger collective—one that fosters a more inclusive, impactful future for our people, our clients, and healthcare as a whole. Guided by ongoing reflection and learning, we respect every race, ethnicity, gender expression, sexual identity, ability, and life experience.

As BPDerrrs, we:

Celebrate and value what makes each of us unique;

Unite around our shared purpose to ignite greatness in those we serve and, by extension, help them improve the health to the communities they serve;

Lead through inclusive work that authentically connects with all consumers and champions health equity for all

Lean into honest dialogue, acknowledging that building a diverse workforce, fostering belonging, and creating the best, most inclusive work for our clients and their communities is an ongoing journey.

This commitment ignites our organization’s greatness and grounds the brilliant work we do for our clients and communities.

BPD is proud to be an Equal Opportunity employer. BPD recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers, including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.

What you’ll do:

• Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
• Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
• Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

What you’ll bring:

• 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
• Grit & Resilience: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
• Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
• Flexibility: The ability to "flex" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.

Flexdrive builds the operational backbone for the future of mobility. As a leader in fleet management and a Lyft subsidiary, we're extending our expertise into autonomous vehicle (AV) infrastructure — managing the physical operations that keep AV fleets safe, available, and performing at scale. Our Nashville depot is the first proof point in a multi-market expansion, and we're building the leadership team to sustain and scale it.

Reporting to the Director, Field Operations, Flexdrive is seeking a Senior Manager, AV Operations to lead a portfolio of AV markets. This role sits between the Director and the Operations Managers — translating strategic direction into field execution, developing the Operations Manager layer, and ensuring operational performance is consistent, safe, and scalable across markets.

This is a role for a senior operational leader who leads from the front — running a multi-market program with precision, holding a high bar across a team of managers, and owning the AV Partner relationship at a program level. The operational framework, safety programs, and partner protocols are established, and this leader's first job is executing within them at a high standard. As we scale, this role will also take on program-building scope — translating operational experience into repeatable systems and supporting new market readiness. You will be accountable for fleet readiness, team performance, safety compliance, and the operational health of every market in your portfolio.

Responsibilities:

Multi-Market Operational Leadership

• Portfolio Performance Ownership: Deliver consistent fleet readiness and demand targets across a portfolio of markets — holding Operations Managers accountable to outcomes, aligning team execution to organizational goals, and acting quickly to close performance gaps before they compound.
• Operational Standards & Consistency: Drive adherence to established SOPs, safety standards, and partner compliance requirements across all markets — ensuring consistent, high-quality execution and elevating performance through your Operations Manager team.
• Safety-First Leadership: Set and model a non-negotiable safety standard across all markets. Ensure incident response protocols are executed correctly at every site, escalations are handled with rigor, and safety documentation meets partner and regulatory requirements.
• Operational Continuity: Sustain 24/7 operational continuity across markets — identifying systemic risks before they become outages, ensuring Operations Managers have the resources and clarity to perform, and maintaining alignment between field execution and broader organizational objectives.

People Leadership & Team Development

• Team Development & Accountability: Develop and lead a team of Operations Managers — setting shared OKRs, providing regular coaching and feedback, and building the management depth needed to sustain high performance and drive continuous improvement across the portfolio.
• Workforce Capability & Culture: Foster a high-performing, safety-first culture across all markets — ensuring teams are fully trained, certified, and equipped for success. Champion continuous learning and create consistent opportunities for career development at every level of the team.
• Talent Pipeline & Org Readiness: Identify and develop high-potential talent within the workforce, ensuring each market maintains a strong internal pipeline. Partner with the Director on hiring, org structure, and leadership readiness as the portfolio evolves.

Partner & Stakeholder Collaboration

• AV Partner Program-Level Relationship: Own the AV Partner relationship at a program level — representing Flexdrive's operational performance in partner reviews, serving as the primary escalation point above market-level coordination, and ensuring compliance with partner requirements across all markets.
• Cross-Functional Alignment: Connect cross-functional teams — Safety, Training, Compliance, and FP&A — around shared operational goals. Advocate for field realities in planning and investment decisions, and ensure field operations are supported by the right resources, processes, and tooling.
• Regulatory & Audit Compliance: Ensure all markets maintain full compliance with local, state, and federal AV regulations. Own audit readiness across the portfolio and ensure documentation standards are upheld at every site.
• Vendor Oversight & Escalation: Serve as the strategic bridge between internal stakeholders, third-party service partners, and local depot leadership. While Operations Managers own daily floor execution, you will provide high-level oversight, resolve complex escalations, and ensure workflows consistently hit program SLAs.

Performance, Reporting & Continuous Improvement

• Metrics & Reporting Frameworks: Develop and own operational reporting across markets — building the metrics and reporting frameworks needed to monitor fleet performance, surface trends, and drive data-backed accountability through your Operations Manager team.
• Process Improvement & Efficiency: Lead cross-functional initiatives that drive process improvements and enhance operational efficiency across the portfolio. Identify systemic gaps, translate findings into actionable solutions, and ensure Operations Managers execute against them.
• Market Expansion Readiness: As new markets are added to the portfolio, ensure launch readiness by preparing Operations Managers and field teams with the training, certification, and operational playbooks needed to perform from day one.

Experience

• 8+ years of progressive operational leadership, with demonstrated experience managing multi-site or multi-market operations in a safety-critical environment.
• Proven track record leading managers — developing, coaching, and holding accountable a team of operational leaders across geographically distributed sites.
• Experience in AV, fleet, transportation, logistics, or a similarly regulated operational environment, with deep familiarity with safety management systems, high-voltage (HV) EV environments, strict chain-of-custody compliance for sensitive hardware, and regulatory compliance requirements.
• Demonstrated ownership mindset — experience setting OKRs, leading programmatic initiatives with a high degree of autonomy, and driving accountability through effective delegation across a team of managers.
• Data fluency — experience building performance metrics and reporting frameworks, interpreting operational trends, and using data to drive decisions and team accountability at scale.
• Excellent communication and leadership presence, with the ability to tailor communication for a broad range of audiences — from field teams to senior leadership, cross-functional partners, and external technology partners.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule following the establishment of a Lyft Flexdrive hub or office in Nashville — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $127,920 - $159,900, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

Naked Farmer is proud to announce the opening of a new location! Coming June 2026! Nashville, we cannot wait to serve you!

As we prepare to expand into this community, we are seeking dedicated and motivated individuals to join our team. This is an exciting opportunity to be part of a restaurant from the ground up, helping to establish a strong culture, deliver exceptional hospitality, and grow with us as we continue our mission to build a better food system.

CHEF OPERATOR

Naked Farmer is a pioneering farm-to-table restaurant group with multiple locations across Florida, cooking and serving scratch-made, healthy, and affordable meals. Our restaurants celebrate the seasonality of vegetables and the spirit of innovation, striving to create a sustainable food system that strengthens the connection between farmers and the community.

ABOUT THE ROLE:

As Chef Operator, you will spearhead a team that is passionate about culinary excellence and guide them towards acquiring new skills in our scratch-based kitchen. Your role is to nurture and cultivate your team, training and mentoring them to become future leaders through daily skill development. You are an achiever with a keen sense for operations, driven by tangible results. In our innovative operation, you are constantly viewing the business through a strategic and systematic lens, aiming to position both yourself and your team for success.

Maintaining organization while managing logistics and adopting a visionary approach in a fast-paced environment is crucial to your role as Chef Operator. Our menu is ever-evolving, aligning with the seasons and incorporating new initiatives to enhance our business operations. Your leadership will be pivotal in guiding and delegating tasks, ensuring your team is fully prepared to meet any new challenge head-on. You will communicate culinary standards clearly and motivate your team to strive for a better future in food. You are accountable for maintaining an efficient restaurant operation and providing comprehensive oversight of all Naked Farmer personnel under your leadership.

BENEFITS:

• Competitive salary and a vibrant work culture
• Profit-sharing incentives
• Annual paid vacation
• 401k
• Affordable health, dental, and vision insurance
• Opportunities for career progression within our rapidly growing company
• A complimentary Naked Farmer meal daily
• Flexible work schedule
• Paid Parking

The next generation of chefs are evolving in Naked Farmer restaurants. As Chef Operator, you hold the premier leadership position, embodying a profound sense of responsibility for your restaurant. In partnership with the Chef de Cuisine, you drive the establishment's success at running efficient restaurants and maintaining a culture that’s welcoming, fun and accountable to its team members, guests, and Area Operations Team. Collaborating with our Culinary Director, Controller, and other key restaurant leaders, you ensure the restaurant staff is expertly trained and organized, thus providing our guests with an experience that transcends an delicious meal.

YOU WILL:

• Oversee the entire restaurant operation, including the management of costs, labor efficiency, guest experience, and driving sales growth.
• Inspire, encourage and coach your team to build daily disciplines and behaviors to run an efficient restaurant.
• Work closely with the Chef de Cuisine on quality assurance processes and transform guest feedback into actionable insights for continuous improvement.
• Spearhead new initiatives and manage their implementation, fostering an entrepreneurial mindset within your team to maintain high engagement and enthusiasm.
• Ensure the smooth operational flow of the restaurant by upholding culinary excellence, service quality, and adherence to health protocols.
• Handle technological and third-party platform issues proactively, adeptly troubleshooting and managing various operational aspects.
• Execute thorough reporting and documentation to deliver consistent updates and insights to the leadership team.
• Attain and uphold Department of Health Standards, set an example in cleanliness, and organize the kitchen and service areas effectively.
• Lead recruitment efforts, conducting interviews, and overseeing the onboarding process for new team members.
• Facilitate pre-shift briefings and team-building events to align your team with the latest updates and goals.
• Communicate proficiently across various digital platforms such as Google Drive, Slack, Toast, 7Shifts, Email, etc., ensuring timely correspondence.

YOU HAVE:

• A passion for real, good food and a genuine interest in culinary practices and skills.
• A minimum of 3-4 years of experience in high-volume kitchen management or operational restaurant management with P&L responsibility.
• A deep understanding of how to run efficient restaurants.
• Demonstrated ability to maintain a strong work ethic and reliability.
• Physical capability to perform job duties, including lifting up to 50 pounds, with or without reasonable accommodations.
• A team-oriented mindset, valuing the contributions of colleagues and aiming for the restaurant's collective success.
• Excellent verbal communication skills and a proactive, positive approach to challenges.
• A commitment to delivering outstanding experiences for both employees and guests.
• An eye for to detail.
• Quick learning ability and adaptability, particularly when it comes to new recipes and seasonal menu changes.
• A sense of responsibility in a demanding, high-volume, and high-standard environment.

ABOUT NAKED FARMER:

Born during a global pandemic, Naked Farmer quickly adapted, delivering fresh food directly from farm to doorstep. Our ethos is founded on resilience, transparency, and telling the story of the farmers behind our local food supply. With a commitment to becoming 100% locally-sourced, we are now embarking on an expansion phase, opening new locations and furthering our mission of transparency in sourcing and cooking while supporting local farmers, communities, and chefs. Currently operating six restaurants in Tampa Bay and South Florida, we are in the process of adding six more across the state over the next 18 months.

And yes, all employees enjoy complimentary Naked Farmer meals every day—don't miss out on the sweet potatoes.

Join us as we build the future of food together.

We’re seeking a Staff DevOps Engineer to join our Cloud Platform Team — the engineer who sets the technical direction for how Built’s infrastructure is designed, operated, and evolved. This is the most senior individual contributor role on the platform team, and it goes well beyond day-to-day operations. You’ll architect the systems that every engineering team at Built depends on, define the standards that others work within, and drive the platform roadmap with full autonomy. By raising the reliability and velocity of our infrastructure, you directly enable Built’s mission of radically disrupting construction finance.

Our Guiding Principles

• Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly.
• Help Customers Win. We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.
• Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.
• Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked.
• Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.

What You’ll Do

• Architect and own Built’s core cloud infrastructure on AWS — defining the patterns, standards, and systems that all engineering teams build on, from EKS/ECS cluster design to VPC topology to IAM governance.
• Lead platform modernization — driving the migration and simplification of our software delivery lifecycle, rationalizing tooling, and building the infrastructure foundation for Built’s AI-related product initiatives.
• Own SLOs and SLIs for the platform — define them, instrument them in your observability stack, and lead the team in meeting reliability targets consistently across all environments.
• Define DevOps engineering standards across the team — IaC patterns, CI/CD architecture, container orchestration standards, and observability frameworks.
• Drive the platform roadmap in partnership with engineering leadership — balancing foundational investment with immediate delivery needs and communicating trade-offs clearly to technical and non-technical stakeholders.
• Lead incident response and postmortems — serve as the technical escalation point for complex infrastructure failures, drive systemic improvements, and reduce incident volume over time.
• Evaluate and adopt new technologies across the platform stack — making sound build-versus-buy decisions with a clear view of long-term trade-offs and ROI.
• Mentor a team of 5 platform engineers through design reviews, pairing, architecture guidance, and knowledge-sharing sessions across the broader engineering organization.
• Partner with Information Security to lead vulnerability assessment and security architecture — ensuring compliance, proactive risk management, and adherence to regulatory requirements.

Skills & Experience

Must-Have

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of hands-on experience in DevOps, platform engineering, or cloud infrastructure in a production environment.
• Expert-level AWS knowledge — deep fluency with EKS, ECS, EC2, RDS, S3, IAM, VPC, and cost management tooling.
• Deep Kubernetes expertise — cluster architecture, networking, RBAC, autoscaling, and debugging production workloads at scale.
• Strong infrastructure-as-code proficiency with Terraform — writing extensible, maintainable modules and enforcing IaC standards across the team.
• Proven experience designing and operating CI/CD pipelines with GitHub Actions, CircleCI, or similar tooling.
• Hands-on observability experience with Datadog, Grafana, or similar platforms — metrics, logs, traces, monitors, SLO tracking, and alerting.
• Familiarity with incident management tooling (Incident.io, PagerDuty, or similar) and a track record of leading postmortems and driving systemic reliability improvements.
• Fluency in at least one scripting or automation language — Python, Go, or Bash.
• Strong communication skills — able to present infrastructure risks and architectural trade-offs to both engineers and non-technical stakeholders.

Nice-to-Have

• Experience with other IaC tools (Pulumi, CloudFormation, CDK) is a plus.
• Experience with service catalog and developer experience tooling (OpsLevel, Backstage, or similar).
• Background in fintech, lending, or regulated industries where uptime, auditability, and data security are critical.
• FinOps experience — cloud cost governance, right-sizing, and spend transparency across engineering teams.
• Contribution to open-source infrastructure projects or published engineering RFCs.

What the First Year Looks Like

Days 1–30: Learn the Landscape

• Ramp up on Built’s AWS infrastructure (EKS, ECS, VPC, IAM), CI/CD pipelines, and observability stack.
• Shadow on-call rotations (roughly one week every six weeks) to understand current incident patterns and pain points firsthand.
• Build relationships with product engineering teams to understand their infrastructure dependencies and friction points.

Days 30–60: Start Shaping the Platform

• Identify the highest-leverage opportunities for platform modernization and SDLC simplification.
• Begin contributing to architecture decisions and TRDs for current initiatives.
• Propose improvements to IaC standards, deployment pipelines, or observability coverage where gaps exist.

Days 60–90: Own and Drive

• Lead a meaningful platform initiative from architecture through delivery — whether modernization, reliability, or developer experience.
• Establish yourself as the technical standard-setter the team turns to for complex infrastructure and AI-related platform questions.
• Contribute to the roadmap planning process with a clear point of view on what the platform needs next.

AI & Technology Expectations

At Built, AI is a first-class part of how we work — not a pilot program. For this role specifically, that means:

• Use AI coding assistants (your choice of platform) as a daily productivity multiplier for IaC authoring, pipeline configuration, and automation scripting.
• Apply AI to platform operations: runbook generation, incident summarization, root cause analysis drafts, and postmortem synthesis.
• Drive and contribute to Built’s broader initiative to automate the software delivery lifecycle — identifying where AI can reduce manual toil across build, test, deploy, and observe workflows.
• Evaluate emerging AI infrastructure tooling and bring well-reasoned recommendations to the team.
• Share effective AI use cases and patterns with the broader engineering organization.

Operational Details

• Team size: You’ll join a team of 5 platform engineers, with this role serving as the senior technical anchor.
• On-call: Rotations run approximately one week every six weeks. We work continuously to reduce incident volume and toil so that on-call is manageable and low-noise.
• Location: Remote (US). Flexible working hours.

Built’s salary range for this position is $175,000-$235,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

About the Role: 

The Customer Support Automation Specialist is responsible for delivering measurable improvements in self-service and case deflection rates by optimizing our AI chatbot. Success in this role is critical to achieving our customer experience goals and reducing friction for customers. This position focuses on analyzing AI-powered insights and chatbot interactions to design workflows that increase resolution rates, while partnering with the Knowledge Content Specialist to ensure Help Center content supports these outcomes. 

What You'll Do: 

• Own chatbot performance outcomes by continuously monitoring KPIs and implementing workflow improvements that drive quantified gains in case deflection and customer satisfaction. 

• Review chatbot conversations in Forethought AI to design and implement new workflows, including those integrated with MCP agents, that significantly improve chatbot self-service rates. 

• Leverage AI, including automation gap dashboards and self-built analysis automations, to systematically prioritize workflows with the highest potential impact. 

• Collaborate with cross-functional subject matter experts to confirm technical details and ensure accuracy in workflows. 

• Review customer feedback and AI insights to identify and act on opportunities to reduce friction in the chatbot experience. 

• Edit technical, topic-based knowledge articles that enable self-service. 

• Optimize self-help content based on customer feedback and AI-driven recommendations. 

• Evangelize and maintain voice and style consistency across all customer-facing content. 

• Promote a culture of knowledge sharing and continuous learning within the organization. 

• Report on chatbot performance metrics, highlighting impact and opportunities for improvement. 

What You'll Bring:

• 2 years managing AI chatbot performance in a SaaS environment. 

• Proven success with Forethought AI or comparable conversational AI tools (Intercom Fin, Ada, etc.) 

• A track record of quantified improvements driven through AI optimization — you can name specific metrics you moved and how. 

• Excellent writing and communication skills. 

• Strong project management and problem-solving abilities. 

• Ability to communicate complex information clearly and effectively. 

• Demonstrated ability to work independently and collaboratively across teams. 

• Attention to detail and a high degree of accuracy. 

The expected base salary range for this position is $80,000 - $85,000 USD annually. 

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff to serve as a force multiplier to our founder, Brendan Lind. You'll be the engine that translates the founder's vision and initiatives into executable plans, builds the systems that allow our leadership team to operate at their highest level, and ensures nothing critical falls through the cracks as we scale rapidly. 

Rather than being hired for a predetermined set of tasks, you will be brought on to solve complex, evolving challenges. Success in this role requires self-direction, proactive value creation, and the ability to thrive without constant oversight. Over the coming year, your responsibilities will be tailored to both organizational needs and your individual strengths, potentially including:

• Leading AI transformation projects with clients
• Managing CEOs at client organizations
• Driving sales initiatives at Human Agency
• Partnering with Recruiting to help us find and close top-tier talent
• Managing client project delivery
• Driving value through data and analytics for clients
• Leading go-to-market initiatives for clients

You'll own special projects, drive organizational initiatives from concept to completion, and build the infrastructure (GTM motions, resource allocation, operational rhythms) that allows Human Agency to grow while maximizing our greatest strength – our people. If you thrive on turning ambitious ideas into reality and building the scaffolding that makes a fast-growing startup actually work, this is your role.

Key Responsibilities

Strategic Execution & Founder Partnership

• Partner with the founder to translate priorities, initiatives, and strategic vision into sequenced plans with clear owners, timelines, and success metrics
• Own end-to-end execution of founder-level special projects and organizational initiatives, from scoping and planning through delivery and measurement
• Maintain focus and accountability across the founder's portfolio of priorities; proactively identify conflicts, dependencies, and risks before they become problems
• Prepare high-quality executive materials (strategy briefs, decision memos, board materials, organizational roadmaps) that drive alignment and enable confident decision-making
• Serve as a strategic thought partner to the founder, pressure-testing ideas, surfacing options and trade-offs, and ensuring initiatives align with company strategy and capacity

Internal Systems & Operations

• Build and continuously improve the internal operating systems that allow Human Agency to scale: hiring infrastructure, resource allocation processes, team capacity planning, and cross-functional coordination mechanisms
• Design and implement hiring systems that support our 25-30+ person growth target in 2026 without overwhelming the existing team, including interview frameworks, candidate evaluation rubrics, and onboarding processes
• Own resource allocation and capacity planning across the organization, ensuring the right people are working on the right priorities at the right time, and that no one is stretched unsustainably thin
• Establish organizational rhythms that create alignment without bureaucracy: leadership meeting cadences, decision-making frameworks, communication protocols, and reporting structures
• Identify operational bottlenecks and inefficiencies; design and implement solutions that increase organizational velocity while maintaining quality

Cross-Functional Leadership & Coordination

• Orchestrate complex, cross-functional initiatives that require coordination across leadership and multiple teams
• Serve as a neutral coordinator and problem-solver when initiatives span multiple departments or require difficult trade-offs between competing priorities
• Represent the founder's office in key internal discussions, ensuring the founder's priorities and perspective are understood even when they can't be in every meeting
• Build strong working relationships across the organization; earn trust as someone who gets things done without ego and acts in the company's best interest

Communications & Organizational Transparency

• Ensure crisp internal communication on company strategy, priorities, and decisions—translating founder-level thinking into clear, actionable guidance for the broader team
• Prepare the founder for key meetings, presentations, and decisions; provide relevant context, background materials, and recommended talking points
• Maintain visibility on organizational health metrics and key initiatives; proactively surface issues and opportunities to leadership

Who You Are

Experience & Skills

• 5-7+ years in high-performing environments such as Chief of Staff roles, strategic operations, management consulting, venture capital/private equity, business development, or startup leadership positions
• AI-native, not AI-curious. Before you do almost anything manually, you've already asked yourself whether AI can do it better. You're constantly tinkering, building small tools, automating your own workflows, and sharing what you find.
• Demonstrated success in taking ambiguous, complex initiatives and driving them to completion, you're the person who makes hard things happen
• Strong systems thinking and process design capability, you don't just execute tasks, you build the infrastructure that makes future execution easier and more scalable
• Exceptional project management and coordination skills across multiple concurrent work-streams with competing priorities and timelines
• High proficiency with modern collaboration tools (Google Workspace, Asana/Notion, Slack) and intermediate to advanced comfort with AI-powered productivity tools
• Outstanding written and verbal communication; you can synthesize complex information into clear, actionable briefs for different audiences
• Bonus: Experience in high-growth startups, venture studios, or AI/tech companies; background in talent operations or organizational design; proven success driving business development in B2B environments; exposure to board-level strategy and operations

Mindset & Traits

• Mission-driven operator with deep commitment to Human Agency's values and vision
• Systems builder, not just task executor, you think about sustainable processes, not one-off solutions
• High agency and bias for action, you see what needs to happen and make it happen without waiting for permission
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Ego-free collaborator who earns trust through delivery, not title or authority
• Intellectually curious with strong learning agility, comfortable moving between strategic thinking and tactical execution
• Comfortable operating in ambiguity, you thrive when there's no playbook and create clarity from complexity

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in a relevant field is a plus
• Ethics: Commitment to ethical practices and responsible business operations
• Travel: Occasional (10–25%) for company offsites, key events, and leadership meetings
• Location: Remote-friendly with preference for candidates in major tech hubs and strong preference for overlap with EST business hours

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.

In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.

What you'll do

• Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
• Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
• Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
• Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
• Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
• Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
• Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
• Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision

What we're looking for

• 10+ years of experience in operations, enablement, go-to-market, or a related function
• 3+ years managing multi-disciplinary teams
• Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
• Deep experience owning or overseeing learning & development, launch operations, or marketing functions
• Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
• Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
• Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
• Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
• Background including both operator-facing and internal enablement across different audiences

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.

In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.

What you'll do

• Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
• Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
• Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
• Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
• Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
• Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
• Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
• Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision

What we're looking for

• 10+ years of experience in operations, enablement, go-to-market, or a related function
• 3+ years managing multi-disciplinary teams
• Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
• Deep experience owning or overseeing learning & development, launch operations, or marketing functions
• Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
• Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
• Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
• Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
• Background including both operator-facing and internal enablement across different audiences

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid

Transform Your Career  

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.  

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.  

The Team - Accounting Advisory   

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients.   

Your Impact   

• Advise financial services and banking clients—both publicly traded and privately held—on a wide range of strategic initiatives including IPO preparation, transaction support, carve-outs and spin-offs, audit readiness, and adoption of new accounting standards.  
• Collaborate with clients and internal teams on technical accounting and control-related matters, offering research-backed guidance and actionable recommendations.  
• Develop and deliver presentations on technical concepts, project plans, delivery strategies, milestones, and outcomes to client stakeholders.  
• Monitor team progress to ensure alignment with work programs and professional standards.  
• Educate internal and external audiences on accounting best practices, especially as they relate to emerging financial technologies and digital assets.  
• Design and implement innovative business solutions to enhance the firm’s methodology and client delivery.  
• Build trust and credibility as a strategic advisor in the financial services and digital assets space.  
• Manage client relationships with a focus on identifying and securing new business opportunities.  
• Participate actively in career development initiatives and technical training programs.  

Your Experience  

Minimum Qualifications  

• Bachelor’s degree in Accounting.  
• CPA, CIA, or CMA (Certified Management Accountant) designation 
• 8+ years of experience in professional services (public accounting or advisory)   
• Deep expertise in the Financial Services industry, with exposure to digital assets or fintech environments.  
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards  
• Proven understanding of accounting and audit practices, procedures, and reporting standards.  
• Flexibility to travel at least 25%  

Preferred Qualifications  

• Master’s in Accounting, MBA, CPA, CIA.  
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).  
• Proven leadership in building and motivating teams that exceed client expectations.  
• Experience managing and executing complex projects in dynamic, fast-paced environments.  

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Transform Your Career 
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team – Risk & Regulatory  
Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities:  
  
  • Conducting risk assessments
  • Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives
  • Documenting and assessing the design and effectiveness of key controls
  • Executing testing to validate the operating effectiveness of controls
  • Evaluating controls deficiencies to determine impact and significance
  • Identifying and implementing effective and efficient plans to remediate control deficiencies 
  • Summarizing and documenting results of work performed including management reporting 
•  Execute internal audit and ERM activities to support our client’s risk management initiatives.
• Educate internal and external audiences on business process, risk, and control best practices.
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients.
• Establish credibility as a trusted advisor.
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field
• 1+ year of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards
• Flexibility to travel up to 25%.  

Preferred Qualifications

• Master’s degree or MBA
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces).

#LI-Hybrid

Transform Your Career 
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team – Risk & Regulatory  
Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities:  
  
  • Conducting risk assessments
  • Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives
  • Documenting and assessing the design and effectiveness of key controls
  • Executing testing to validate the operating effectiveness of controls
  • Evaluating controls deficiencies to determine impact and significance
  • Identifying and implementing effective and efficient plans to remediate control deficiencies 
  • Summarizing and documenting results of work performed including management reporting 
•  Execute internal audit and ERM activities to support our client’s risk management initiatives.
• Educate internal and external audiences on business process, risk, and control best practices.
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients.
• Establish credibility as a trusted advisor.
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field
• 1+ year of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards
• Flexibility to travel up to 25%.  

Preferred Qualifications

• Master’s degree or MBA
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces).

#LI-Hybrid

Transform Your Career 
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team – Risk & Regulatory  
Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities:  
  
  • Conducting risk assessments
  • Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives
  • Documenting and assessing the design and effectiveness of key controls
  • Executing testing to validate the operating effectiveness of controls
  • Evaluating controls deficiencies to determine impact and significance
  • Identifying and implementing effective and efficient plans to remediate control deficiencies 
  • Summarizing and documenting results of work performed including management reporting 
•  Execute internal audit and ERM activities to support our client’s risk management initiatives.
• Educate internal and external audiences on business process, risk, and control best practices.
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients.
• Establish credibility as a trusted advisor.
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field
• 1+ year of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards
• Flexibility to travel up to 25%.  

Preferred Qualifications

• Master’s degree or MBA
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces).

#LI-Hybrid

Transform Your Career 
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team – Risk & Regulatory  
Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities:  
  
  • Conducting risk assessments
  • Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives
  • Documenting and assessing the design and effectiveness of key controls
  • Executing testing to validate the operating effectiveness of controls
  • Evaluating controls deficiencies to determine impact and significance
  • Identifying and implementing effective and efficient plans to remediate control deficiencies 
  • Summarizing and documenting results of work performed including management reporting 
•  Execute internal audit and ERM activities to support our client’s risk management initiatives.
• Educate internal and external audiences on business process, risk, and control best practices.
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients.
• Establish credibility as a trusted advisor.
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field
• 1+ year of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards
• Flexibility to travel up to 25%.  

Preferred Qualifications

• Master’s degree or MBA
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces).

#LI-Hybrid

Location: Remote and traveling 50% of the time, but could be up to 70%.
Territory: Southeast Acquisition Accounts
Reports to: Mid City Manager

The Acquisition Account Executive, Mid City is responsible for driving net new growth by converting TASER-only customers into full Axon ecosystem partners. This is a quota-carrying, external field position focused on introducing Axon’s broader portfolio — including body-worn cameras, digital evidence management, software solutions, and connected devices — to agencies currently using TASER as their sole Axon product.
Success in this role requires the ability to:

• Articulate complex, multi-solution offerings in a clear and compelling way.
• Build and maintain senior-level relationships across law enforcement and government stakeholders.
• Navigate within customer agencies and units to uncover needs and influence buying decisions.
• Lead cross-functional Axon teams (Sales Engineers, Customer Success, Proposals, etc.) to deliver value-based outcomes.

The Acquisition Account Executive provides technical and administrative product information, conducts solution demonstrations, and delivers product training to ensure customer readiness and adoption. Above all, this role demands a hunter mindset, strong consultative selling skills, and the ability to transform single-product relationships into long-term, multi-solution partnerships.

Your Day-to-Day:

• Manage and grow revenue and market share at TASER-only agencies to maximize customer satisfaction and achieve Axon’s strategic objectives.
• Develop and maintain client relationships to ultimately drive expansion into Axon’s ecosystem.
• Build and execute account strategy by collaborating with account teams to deliver tailored, relevant value propositions.
• Cultivate relationships across agency stakeholders and ensure effective service delivery.
• Maintain deep knowledge of customer workflows, pain points, and decision-making processes to align Axon solutions.
• Engage and coordinate Axon experts/specialists when needed to strengthen solution positioning.
• Oversee all account activities, ensuring alignment with both customer goals and Axon priorities.
• Accurately forecast pipeline, keep leadership informed of key account updates, track competitive intelligence, and provide feedback to marketing.
• Log and monitor customer activity in CRM (Salesforce) to execute account strategy and identify new opportunities.
• Deliver customer product demonstrations and training sessions as necessary.
• Manage individual expense budget in line with company guidelines.
• Own the overall customer relationship and be accountable for driving satisfaction, adoption, and long-term growth.

What You Bring:

• Bachelor’s degree or equivalent applicable experience.
• 4+ years’ experience in a full cycle Sales role with the ability to demonstrate sales quota attainment and success
• Salesforce of equivalent CRM experience
• Experience using Microsoft Word, PowerPoint, Excel, and Outlook
• 3+ years of Field Sales exp preferred
• A drive to hunt and grow your territory

Benefits that Benefit You:

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: The compensation for this role is made up of uncapped commissions and a starting base pay between USD 58,500 in the lowest geographic market and USD 93,600 in the highest geographic market. On average, the national commissions target for this role is 165,000 USD. On-Target Earnings (OTE) for this role will be a combination of base pay + the commissions target. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs and geographic market demands and often a combination of all these factors. Our base salary is just one component of Axon’s competitive total rewards strategy including benefits, an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

What is The Role

Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a SLED Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring

• A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 40% within region, and commute into Nashville, as needed.
• US CITIZENSHIP REQUIRED

#LI-AM2

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential brokerage, insurance, and financial services organizations, as well as Fortune 100 brands, growth companies transforming their industries, and mid-market firms navigating defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Strategy & Transformation

Join a team of talented professionals with deep business and finance transformation experience to guide clients through major transactions (M&A, carve-outs, IPOs), new system implementations, and organizational challenges. We help organizations develop business strategy and execute on transformation initiatives in the areas of operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.

Your Impact

• Work within our Financial Services vertical, focusing on brokerage, insurance, and financial services clients.
• Deliver high-quality solutions that help clients achieve measurable results across major transformations.
• Support large-scale programs and multi-workstream initiatives, ensuring alignment and timely execution.
• Contribute to current state assessments and help build actionable improvement roadmaps.
• Collaborate with senior team members to execute strategic initiatives and transformation projects.
• Assist clients involved in major transactions (M&A, carve-outs, IPO), financial process improvement, system implementation, operational accounting challenges, and financial technology enablement.
• Participate in client workshops, requirements gathering sessions, and presentations.
• Apply industry knowledge to solve complex challenges and deliver tangible outcomes.

Your Experience

Minimum Qualifications

• BA/BS in Business, Accounting, Finance, or related discipline
• 3+ years of experience in Finance, Operations, or Accounting, including client-facing work in professional services or highly relevant industry experience
• Knowledge of brokerage, insurance, and financial services industry
• Demonstrated experience supporting major transformations
• Familiarity with:
• PMO support and program coordination
• Finance Transformation (Close and Consolidation, FP&A, Order to Cash, Procure to Pay, Treasury Management)
• Business Transformation (process optimization, automation, benchmarking)
• Strong communication and problem-solving skills
• Willingness to travel at least 25%
• Must be local to Chicago and open to being onsite with clients regularly

Preferred Qualifications

• Master of Business Administration (or equivalent experience)
• Exposure to acquisition integration projects

The Role…

At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable, approachable, acute eye for detail and should also able to address guest requests and problems if they arise.

A successful Public Space Attendant (PSA) trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude!

Main Duties

• Responsible for routine walk-throughs and ensuring the overall tidiness, cleanliness and maintenance of the Club, Rooms, Cowshed (Spa) and F&B Spaces (when applicable)
• Maintain a clean and tidy property as well as stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Assist housekeeping team with rooms, focusing on deep cleaning procedures
• Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for members, guests and staff by placing proper signage as needed
• Perform and document daily inspection and maintenance activities
• Carry out heavy cleaning tasks and special projects that may include minor repairs and organizing the stock room when shipments arrive
• Proactive in notifying management of occurring deficiencies or needs for repairs
• Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed 
• Collaborative team member, also reliable to work autonomously and proactively as needed
• Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
• Performs other duties as assigned by supervisor/manager

Required Skills/Qualifications

• At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper
• Ability to handle heavy equipment and machinery
• Knowledge of cleaning chemicals and supplies
• Ability to understand and follow written and verbal instructions
• Detail oriented, proactive and positive influence on team and all other staff
• Flexible schedule and ability to work nights, weekends and holidays (when needed)

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, push, carry or lift at least 30 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Your Impact

You will lead revenue accounting operations and serve as a strategic partner to FP&A, Commercial Controllership, IT, Professional Services, and Sales. You will ensure accurate and compliant revenue recognition under ASC 606 while strengthening processes, controls, and scalability across a complex, multi-element revenue environment.
This role requires deep revenue accounting expertise in a fast-paced, public company setting.

This role would require relocation to Boston. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Director, Revenue Accounting

What You’ll Do

• Lead day-to-day revenue accounting, including key revenue streams, journal entries, reconciliations, and disclosures.
• Ensure accurate revenue recognition and related accounts in compliance with ASC 606.
• Review and document technical accounting conclusions for complex contracts and multi-element arrangements (hardware, SaaS, professional services).
• Partner cross-functionally to evaluate contracts, resolve revenue issues, and optimize order-to-cash processes.
• Oversee monthly and quarterly close activities, analytics, and revenue reporting.
• Maintain and strengthen internal controls and support internal and external audits, including SOX compliance.
• Drive process improvements, automation, and system enhancements to improve efficiency and scalability.
• Coach and develop team members while fostering a high-performance culture.

What You Bring

• Bachelor’s degree in Accounting or Finance required; CPA preferred.
• 7+ years of progressive revenue accounting experience, including required ASC 606 experience in a publicly traded company environment.
• Strong technical expertise in complex revenue arrangements across hardware, SaaS, and professional services.
• Experience operating in a SOX-compliant environment and supporting audits.
• Demonstrated cross-functional partnership with Sales, FP&A, IT, and Operations.
• ERP experience required (D365 or comparable system); advanced Excel skills.
• Experience with automation and data tools (e.g., Sigma, Snowflake, Power BI, Salesforce, RevStream) strongly preferred.
• Finance or FP&A experience a plus.
• Strong analytical and communication skills, with the ability to translate complex accounting matters clearly.
• Proactive, solutions-oriented mindset with a focus on process improvement and scalability.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

About the Role

We are building a differentiated advisory practice at the intersection of AI strategy, governance, and security. As organizations move from AI experimentation to enterprise-scale deployment, they face urgent questions: How do we govern AI responsibly? How do we secure agentic architectures? How do we align technical capabilities with business strategy and regulatory requirements?

This role is designed for a technically grounded early-career professional who wants to help answer those questions alongside senior practitioners. You will work directly with the practice lead on client-facing engagements, contribute to the development of proprietary frameworks and tools, and build expertise in one of the fastest-growing areas of consulting.

This is not a traditional strategy consulting role, and it is not a pure engineering role. It sits at the intersection—you need to be comfortable reading Python, understanding how LLMs and agentic systems work, AND translating that knowledge into governance frameworks, risk assessments, and executive-ready deliverables. If you thrive at the border between technical depth and business impact, this is for you.

What You Will Do

Client Delivery (50–60%)

• Support the design and delivery of AI governance assessments for clients across industries, leveraging frameworks such as ISO/IEC 42001, NIST AI RMF, and the EU AI Act.
• Conduct technical reviews of client AI systems, architectures, and deployments to identify governance gaps, security vulnerabilities, and risk exposure.
• Develop AI risk registers, control mappings, and maturity assessments tailored to each client’s organizational context and regulatory landscape.
• Prepare client-facing deliverables including assessment reports, executive briefings, implementation roadmaps, and policy recommendations.
• Participate in workshops and stakeholder interviews with client teams ranging from data scientists to C-suite executives.

Practice Development (25–30%)

• Help build and refine the practice’s proprietary AI governance and security framework, integrating industry standards with practical implementation experience.
• Research emerging AI risks, including those specific to agentic AI systems, LLM-based applications, MCP architectures, and AI supply chains.
• Develop reusable tools, templates, and accelerators (e.g., assessment questionnaires, control libraries, risk scoring models) to scale the practice.
• Contribute to thought leadership content: draft LinkedIn posts, white papers, blog articles, and conference presentation materials.
• Monitor regulatory and standards developments (EU AI Act, state-level AI legislation, ISO/IEC updates, OWASP LLM Top 10) and maintain a current knowledge base.

Technical Contribution (15–20%)

• Build proof-of-concept tools and demos using Python to illustrate governance and security concepts for clients (e.g., prompt injection demonstrations, model evaluation dashboards, automated compliance checks).
• Evaluate and test AI platforms, tools, and vendor solutions from a governance and security perspective.
• Support the practice lead’s technical fluency development by preparing technical briefings, annotated code walkthroughs, and “translation” materials that bridge technical and executive audiences.
• Stay hands-on with AI/ML development trends: experiment with agentic frameworks (LangChain, LangGraph, CrewAI), RAG architectures, and model evaluation techniques.

What We Are Looking For

Required Qualifications

• 2–3 years of professional experience in one or more of the following areas: AI/ML engineering, data science, or cybersecurity.
• Bachelor’s degree in Computer Science, Data Science, Information Systems, Cybersecurity, Engineering, or a related field. Master’s degree is a plus but not required.
• Working proficiency in Python and comfort navigating data science tooling (Jupyter, Pandas, Scikit-learn, or equivalent).
• Foundational understanding of machine learning concepts: supervised/unsupervised learning, model training and evaluation, overfitting, bias-variance tradeoff.
• Familiarity with LLM-based applications: understanding of how large language models work (at minimum: tokenization, embeddings, attention, fine-tuning vs. RAG vs. prompt engineering).
• Strong written and verbal communication skills—you must be able to explain technical concepts to non-technical stakeholders clearly and concisely.
• Comfort working in ambiguity: this is a practice being built, not a mature team with fully defined processes. You need to be self-directed and resourceful.

Preferred Qualifications

• Exposure to AI governance or risk management frameworks (ISO/IEC 42001, NIST AI RMF, EU AI Act, OWASP LLM Top 10, MITRE ATLAS).
• Experience with agentic AI frameworks (LangChain, LangGraph, CrewAI, AutoGen) or understanding of agent architectures and tool-use patterns.
• Understanding of MCP (Model Context Protocol) or similar protocols for AI system integration and the security implications thereof.
• Background in cybersecurity, including familiarity with security frameworks (NIST CSF, ISO 27001) and how they intersect with AI-specific risks.
• Experience in a consulting or professional services environment, including client-facing work and deliverable development.
• Relevant certifications such as: CISA, CISSP, CCSP, AWS/Azure AI certifications, or ISO 42001 Lead Implementer/Auditor.
• Bilingual English/Spanish is a strong plus.

The Kind of Person Who Thrives in This Role

We are not looking for someone who fits neatly into a single box. The ideal candidate is a “bridger”—someone who can move fluidly between a technical deep dive and an executive conversation. Specifically:

• You’re a builder, not just an analyst. When you see a gap in a process or a tool, your instinct is to prototype something—a script, a template, a dashboard, not just write a slide about it.
• You’re curious about “why” and “so what.” You don’t just want to understand how a transformer model works; you want to understand what that means for how organizations should govern and secure it.
• You write well. A significant portion of this role involves producing written work—reports, frameworks, articles—and clarity of writing is non-negotiable.
• You’re comfortable being the least experienced person in the room. You’ll be in meetings with CIOs, CISOs, and senior partners. You need the confidence to contribute and the humility to learn.

What We Offer

• Accelerated growth trajectory: You’ll be building a practice from the ground up alongside senior leadership, gaining exposure and responsibility that would take years to earn in a larger, more established team.
• Investment in your learning: Budget for certifications, training programs, and conference attendance.
• Client diversity: Work across industries and with organizations at different stages of AI maturity—from Fortune 500 companies to mid-market firms navigating their first AI initiatives.

Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

The Operations team is at the core of Truework’s product fulfillment engine. As an Customer Experience Representative, you will be directly responsible for completing manual verification requests, a critical step in delivering our core product. You will serve as a key driver of revenue by ensuring verifications are completed accurately, quickly, and in compliance with all standards. This is a high-impact, high-volume role that demands precision, professionalism, and persistence. You’ll be engaging directly with employers, payroll providers, and HR contacts to obtain verification data and ensure delivery of time-sensitive products that drive customer satisfaction.

What you’ll do

• Own the end-to-end manual outreach process to fulfill employment and income verifications, ensuring fast and accurate product delivery
• Make outbound phone calls and send written communication to HR and payroll contacts to gather required information in a timely manner
• Conduct discovery and validation work to identify accurate employer contacts, ensuring data integrity and preventing fraudulent or incomplete verifications
• Manage a high volume of outreach activity with new claims and follow ups daily while maintaining top-tier accuracy and documentation
• Navigate internal systems and workflows to complete and submit verifications within defined SLAs
• Collaborate cross-functionally with Customer Support, Quality, and other teams to escalate complex issues and contribute to process improvement

What you bring

• 1+ year of experience in outreach, contact center, sales, fulfillment, or other customer-facing roles; startup or high-growth environments preferred
• Exceptional verbal and written communication skills, with a proven ability to persuade and problem-solve via phone and email
• Strong time management and organizational skills with an ability to juggle multiple priorities in a fast-paced environment
• Self-starter mindset with a drive to hit productivity and fulfillment goals
• Deep sense of ownership over customer and revenue-impacting work, and a commitment to data security, confidentiality, and compliance in every interaction
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1

The Role…

A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude!

Main Duties

• To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis.
• Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting. 
• Replacing all used amenities after every guest Departure.
• Prepare bed and with linen, ensure linen is free of stain and or rips.
• Reporting of any defects in a guest room and or thru out the hotel.
• Vacuum every room Sweep and mop daily.
• Understanding and knowledge of property amenities.
• Assisting guests as needed.
• Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications

• Basic verbal communication skills.
• Flexible schedule.
• Ability to understand and follow written and verbal instructions.
• Detail oriented.
• Ability to multitask and work in a fast paced environment.
• Regular and reliable attendance

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, push, carry or lift at least 30 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Toast Retail is our newest and most significant investment in the future of commerce. Launched in January 2025, Toast for Retail is poised to revolutionize the retail industry by providing an all-in-one operating system for retailers to manage every aspect of their business. Our initial focus is on landing key customers in the CPG space. Toast for Retail empowers these businesses to streamline operations, optimize inventory, enhance the customer experience, and ultimately drive growth.

Role Overview

As the Regional Vice President you will lead a dynamic field sales team that’s transforming how retailers operate. You’ll oversee a group of field-based District Sales Managers and Territory Account Executives across a defined region, driving performance against key goals including unit sales, revenue, employee engagement (eNPS), and customer satisfaction (cNPS). In this role, you’ll be responsible for hiring, onboarding, and continuously developing your team through coaching, support, and performance management—empowering each person to achieve and surpass growth. Beyond a deep understanding of omni-channel journeys, you bring a disciplined, data-first approach to demand generation and pipeline health, ensuring every marketing dollar is an optimized investment toward our aggressive retail growth targets.

Territory Scope:  Major metropolitan hubs including the Michigan corridor, the Ohio River Valley, upstate NY, and the Tennessee/Alabama corridor.

This leader will demonstrate excellence across three core competency areas, along with their associated capabilities:

• Operational Excellence
• Talent identification
• Analytical skills
• Tactical execution & process delivery
• Financial deliverables
• Problem solving, innovation and creativity

• Strategic Thinking
• Strategic vision and planning
• Effective decision making and judgement
• Overall business acumen
• Continuous improvement cycling

• Advanced Leadership
• Coaching/Mentoring
• Communication (written & verbal)
• Interpersonal savvy
• Building culture, morale and team motivation
• Talent development

 A day in the life (Responsibilities) 

• Develop & lead a comprehensive Retail Marketing strategy that drives acquisition, engagement and revenue across retail customers
• Ensure all retail marketing strategies are aligned with revenue goals, owning full-funnel performance and metrics from lead generation to conversion and retention in close partnership with Sales, Product and Finance
• Build the operating model, analytics capabilities, measurement frameworks and data infrastructure to optimize funnel performance and confidently forecast demand and outcomes
• Champion best practices in multi-channel marketing - including digital advertising, organic content, email, field/partner programs and local campaigns - to reach and convert retail business owners
• Partner as a core member of the Retail Leadership Team to architect unified go-to-market programs; you will collaborate across the entire Retail ecosystem - from Product & Engineering to Sales & Customer Success - to ensure marketing strategies are seamlessly embedded throughout the merchant lifecycle
• Partner with the core Marketing organization to leverage global scale across brand identity, joint funnels and shared data infrastructure; you will work cross-functionally to collaborate on performance marketing best practices that drive vertical efficiency and full-funnel optimization

What you'll need to thrive (Requirements)

• 5+ years of B2B technology sales leadership experience including at least 3 years directly leading managers of quota-carrying sales teams
• Proven ability to operate effectively at both strategic and hands-on execution levels
• Clear perspective on sales methodologies and their application in dynamic environments
• Commitment to frontline enablement, with attention to detail and a passion for team success
• Experience in building and scaling sales in emerging markets or with new product categories
• Strong collaborator with a track record of fostering a results-driven, inclusive, and team-oriented culture
  Proficiency in sales funnel management and applying data to drive operational excellence
• Background in the retail or point-of-sale (POS) industry is a plus

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

Your Impact

As an Account Executive for Air products (drones and counter-drone solutions), you will partner closely with the Key Account Leader to drive complex, high-impact engagements with law enforcement agencies, helping them deploy drone, counter-drone, and Drone as First Responder (DFR) solutions. You’ll serve as a strategic advisor to senior public safety leaders while managing critical partner relationships—including Axon’s Skydio partnership—to deliver integrated, real-time operational outcomes. This role offers significant autonomy and cross-functional influence as you help scale one of Axon’s most strategic public safety initiatives.

What You’ll Do

Location: Remote in territory, must live within 1 hour of a major airport
Territory: Southeast - Tennessee, Mississippi, Alabama, Florida
Travel: 60% minimum
Reports to: Sales Director

• You develop a deep technical understanding of Axon’s Air products and technology offerings in order to sell into domestic law enforcement agencies throughout your territory
• You will partner with the broader Axon sales team as a functional expert on the Air program, to sell Air as a specific offering
• You leverage Google alerts, RFP requests, and other sources to generate leads and pursue opportunities
• You are customer centric - you know the customer's business and workflows, can develop a proper contact network within assigned accounts, and establish relationships to drive overall customer happiness
• You develop and execute account strategy by collaborating with the team to deliver stronger and more impactful value propositions
• You will make forecast predictions, update management of accounts in a timely fashion, collect intelligence on competitor activity, and give feedback to marketing for continual improvement
• You track customer activity in Salesforce and other internal systems to execute on account strategy and identify additional opportunities

What You Bring

• Bachelor’s Degree or equivalent applicable experience
• 5+ years in a Saas Account Executive role
• Salesforce or equivalent CRM experience
• Highly proficient computer skills including MS Word, PowerPoint, Excel and Outlook
• Prominent organization and presentation skills
• Willing to travel 60% or more within your territory (3-4 days a week, including overnights)
• Strong understanding of drones, cloud and virtualization technology
• Able to strategically approach and win accounts as well as continue to grow or expand existing accounts
• Standout colleague that helps support teammates to reach success
• You focus on a Solutions / Consultative sales process to ensure the right fit and long term success with your customers
• End to end sales process experience - especially strong in prospecting, discovery, objection handling, and closing accounts
• Ready to own & build a multi-state territory to success
• Ability to work in an entrepreneurial fashion within a new initiative for the company
• Startup experience & some vertical experience is a plus
• You want to make a difference in society and grow within the organization

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

Our T1200 segment focuses on Axon’s most strategic U.S. State & Local Law Enforcement agencies—large, complex accounts where our full ecosystem can transform how communities are protected.

This leader owns:

• Bookings and revenue performance for the T1200 segment
• People leadership for a team of high-performing Account Executives
• Strategic account execution across complex, multi-stakeholder deals
• Adoption of Axon’s full ecosystem – from TASER and sensors to software, AI, and real-time operations

What You’ll Do

Location: Remotely from the United States. Must live within an hour of a major airport and on the road 40-60% of time.
Reports to: You will report into a Regional Vice President of Sales and operate as a key member of the U.S. State & Local Law Enforcement leadership team.

Lead and Develop a High-Performing Sales Team

• Directly lead a team of T1200 Account Executives covering Axon’s most strategic State & Local Law Enforcement accounts.
• Recruit, onboard, and develop top sales talent; build a high-bar, accountable, performance culture.
• Set clear expectations around territory planning, pipeline hygiene, prospecting, and ecosystem selling.
• Conduct regular 1:1s, field rides, and deal reviews focused on coaching to outcomes, not just activity.
• Create an environment of continuous learning around Axon’s expanding product set, competitive landscape, and public safety trends.

Own Segment Strategy and Execution

• Build and execute a comprehensive go-to-market plan for the T1200 segment aligned with Axon’s strategic priorities.
• Define account segmentation, coverage models, and territory design to maximize growth and customer impact.
• Drive multi-product, multi-year, enterprise agreements that land and expand Axon’s ecosystem within agencies.
• Champion AI and real-time operations offerings as core to the Axon value proposition, not add-ons.
• Partner closely with Majors, Mid City, Small City, Inside Sales, and New Products leaders to ensure a coordinated coverage model across shared customers.

Drive Forecasting, Pipeline, and Operational Rigor

• Own forecast accuracy and segment performance against quarterly and annual bookings targets.
• Establish disciplined pipeline standards (coverage ratios, stage definitions, conversion benchmarks) and hold the team accountable.
• Run tight operating cadences: QBRs, weekly forecast calls, and deal strategy sessions grounded in data.
• Leverage Salesforce and BI tools to understand trends in win/loss, product mix, pricing, and cycle time, and translate insights into specific actions.

Lead Strategic Deals and Customer Relationships

• Act as executive sponsor on the highest-impact opportunities and renewals in the T1200 segment.
• Build deep relationships with chiefs, sheriffs, command staff, IT leaders, procurement, and political stakeholders to navigate complex decision processes.
• Guide the team through large, multi-year RFPs and competitive bids, ensuring we position Axon’s differentiated value and total cost of ownership.
• Orchestrate cross-functional deal teams (Sales Engineering, Professional Services, Customer Success, Legal, Finance) to deliver clean, scalable, and winnable proposals.

Partner Cross-Functionally to Scale Impact

• Collaborate with Product, Marketing, Sales Strategy, Revenue Intelligence, and Customer Success to:
• Shape segment narratives and campaigns tailored to State & Local Law Enforcement
• Identify whitespace, expansion, and cross-sell opportunities
• Influence product roadmap with field feedback from strategic agencies
• Represent the voice of the T1200 customer in internal planning, helping Axon prioritize what matters most to large agencies.

What You Bring

• 10+ years of progressive experience in enterprise or strategic sales, with at least 5+ years leading frontline sales teams.
• Proven success leading high-performing sales teams in complex, multi-product environments (SaaS, hardware + software, or public sector technology strongly preferred).
• Experience selling to public sector / SLED, ideally State & Local Law Enforcement or adjacent public safety markets.
• Demonstrated ability to:
  • Exceed multi-million-dollar bookings and revenue targets through team leadership
  • Guide teams through long, complex sales cycles with multiple stakeholders and formal procurement
  • Structure multi-year, multi-product agreements that balance customer outcomes and Axon’s growth
• Strong operational discipline: expert in pipeline management, forecasting, and territory planning.
• Excellent executive presence and communication skills—comfortable presenting to C-level, elected officials, command staff, and Axon executives.
• High learning agility with the ability to quickly understand and coach others on Axon’s full technology ecosystem.
• Deep alignment with Axon’s mission to protect life, capture truth, and accelerate justice; genuine empathy for the challenges facing law enforcement and communities today.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

OUR MISSION

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

WHAT YOU’LL DO

As the Director of Nursing, you will be the senior nursing leader responsible for the performance, development, and strategic direction of a large (>250 RNs), remote, multi-speciality (oncology, CCM, palliative care) nursing workforce. Operating within a value-based cancer care navigation model, the Director of Nursing ensures that nursing practice is standardized, scalable, and aligned with the company's quality, member experience, and contractual performance goals. This is a high-impact role for a leader who thrives at the intersection of people leadership, systems thinking, and clinical accountability in a fast-paced environment. This role reports to our SVP of Clinical Innovation & Delivery Design.

KEY RESPONSIBILITIES

1. People Leadership & Workforce Management
1. Directly lead a team of Nursing Managers who oversee a team of Nursing Team Leads who supervise a team of 250 nurses and growing
2. Build and sustain a high-performance management layer capable of scaling with organizational growth.
3. Drive nurse engagement, retention, and professional development — including onboarding, competency assessment, continuing education, and performance management.
4. Partner with Workforce Management to align staffing models, capacity planning, and scheduling to caseload demand and care intensity.
2. Clinical Leadership & Practice Standards
1. Own the clinical integrity of nursing practice across the care model, ensuring alignment with evidence-based standards, regulatory requirements, accreditation (NCQA) standards, state and federal law, and organizational protocols.
2. Implement and continuously improve nursing workflows, nursing care protocols, and escalation pathways in partnership with our innovation & operational teams.
3. Serve as the clinical authority for nursing scope of practice, triage standards, and symptom management frameworks.
3. Operational Performance (in partnership with our operational team)
1. Accountable for nursing-specific KPIs including productivity, quality, response time adherence, escalation rates, care plan completion, and quality measure performance.
2. Identify operational bottlenecks, workflow inefficiencies, and capacity constraints; collaborate on improvement initiatives in partnership with operations, design, and product teams.
3. Contribute to the development and monitoring of dashboards and performance reporting tools that provide real-time visibility into nursing operations.
4. Support capacity modeling for new market launches, contract expansions, and care model evolution alongside workforce management
4. Quality, Safety & Compliance
1. Partner with our Quality & Training teams on nursing quality assurance programs, including clinical audits
2. Ensure compliance with applicable federal and state nursing regulations, licensing requirements, and accreditation standards across all markets.
5. Cross-Functional Partnership
1. Serve as the primary nursing voice in product development, technology roadmap discussions, and workflow design — ensuring that tools built for nurses reflect clinical realities and reduce burden.
2. Collaborate with data teams to translate nursing activity data into clinical insights and performance improvements.
3. Engage with Marketing teams to align nursing touchpoints with member satisfaction and engagement goals.
4. Partner with social work and provider leadership to ensure interdisciplinary care delivery is coordinated, safe, and outcomes-driven.
6. Strategic Planning & Organizational Development
1. Contribute to care delivery strategy as a member of the senior clinical leadership team.
2. Provide leadership visibility into nursing workforce trends, clinical risk areas, and operational scaling needs.

To hit the ground running, we expect you to have a proven track record in leadership and mentorship with experience in healthcare leading high-performing, non-exempt clinical employees. Ideally, you will have experience working in a setting that leverages data and technology to support patient care. We also expect you to see problems as opportunities and are often the first to step up, fix, and overcome them.

WHAT LEADS TO SUCCESS

People-first. Thyme Care’s mission and members matter to you deeply.
Credentials & Experience. Active unencumbered RN licensure; BSN required

• MSN or MBA, preferred
• OCN (Oncology Certified Nurse) or AOCN certification, preferred
• 10+ years of nursing experience, with at least 4+ years in a formal nursing leadership role (manager, director, or equivalent)
• Experience in a telehealth, virtual care, or tech-enabled care delivery

Demonstrated experience leading large, distributed nursing teams (100+ preferred)Deep knowledge of oncology nursing practice and complex chronic condition management.Proven track record of driving clinical quality outcomes in a value-based or risk-bearing care model.Strong operational acumen — comfortable with data, dashboards, and performance management.Experience partnering with non-clinical stakeholders (product, engineering, finance) in a matrixed organization.

Versatile. You’re a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You’ll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization.
Effective listener and communicator. You always start with listening, and you hear what may not be voiced because you listen so intently to others. You build rapport and great working relationships with your team, leadership, and stakeholders.
Adaptable. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course…and part of the adventure.
Coach. You know your team’s strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal.
Grit. You’re never afraid to get your hands dirty, but you can also take a step back and connect the company’s strategy to your team’s performance and execution.
Tech-Savvy. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is important.
Proactive. You adeptly recognize and prioritize your team's needs, problem-solve, and go the extra mile for others.

WHAT SUCCESS LOOKS LIKE AT YEAR ONE

• Nursing team operating with clearly defined performance standards, consistent workflows, and a high-functioning management layer.
• Measurable improvement in key nursing performance metrics
• Cross-functional partnerships with Product, Data Science, and Quality established and driving actionable outcomes.
• Retention and engagement benchmarks met or exceeded across the nursing workforce.
• Leadership presence felt across the team — nurses at all levels know who the DON is and what they stand for.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $153,000-$180,000. The salary range could be lower or higher than this if the role is hired at another level. 

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

The Role:

A Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence.

Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you’ll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction.

Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, SPH, NPS (85%<)

Operations:

• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Experience using or possesses the ****ability to learn to use point-of-sale systems and other retail technology.
• Shrink: Supports in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership.

Merchandising:

• Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld
• Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Escalations: Flag, identify and action any inefficiencies

People:

• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to our policies compliance practices.

What you'll bring to the team:

• An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
• Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
• An ability to learn and retain relevant product knowledge to suggest and style for our customers.
• Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
• An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
• Ability to pay attention to customer feedback, trends and shares insights with management.
• Great attention to detail, and a highly organized working style and strong sense of initiative.
• Ability to work on the sales floor for extended periods of time.
• History of successfully participating in and contributing to a positive team working environment.

Benefits at Mejuri:

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $17 - 18 per hour based on a candidate’s experience and qualifications.