What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work hand-in-hand with the Scout team to identify the right suppliers to build and supply parts & services, including participating in pre-souring audits to confirm acceptability of new suppliers. 
• Establish sourcing strategy, business plan (long term conditions) for assigned commodities and product groups, lead the sourcing process up to and including contract award for Exterior commodity purchasing to ensure the material cost and tooling targets are met or exceeded. 
• Lead the sourcing strategy presentation in the multi level sourcing committee environment. 
• Prepare and execute negotiated contractual documents and nomination agreements. 
• Act as program manager during the pre-production phase, ensuring that all industrialization at suppliers achieve the project requirements in terms of timing, cost, and quality. 
• Evaluate and apply technical changes to parts / services, ensuring that cost, quality and delivery objectives are met. 
• Lead cross-functional evaluation of suppliers’ preparedness for mass-production, together with Scout Quality, Engineering, and Logistics teams.  
• Manage supplier relationships and performance through key performance metrics. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 2- 4 years in purchasing environment with experience developing and executing procurement commodity strategies  
• Effective negotiation experience specific to automotive Exterior commodity purchasing 
• Analytical skills, ability to work independently, multi-task and work in a fast-paced environment 
• Thorough knowledge of automotive, manufacturing or related industries   
• A reputation for developing and nurturing excellent stakeholder and partner supplier relationships 
• Experience managing supplier performance 
• Program management experience 
• Ability to communicate effectively across all levels of an organization 
• Proactivity, initiative and the ability to work across multiple workstreams 
• A passion for creating something new       
• Ability to find creative solutions to complex problems 
• A collaborative approach - working as a team to achieve ambitious goals 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $90,000.00 - $115,000.00

Internal Leveling Code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work hand-in-hand with the Scout team to identify the right suppliers to build and supply parts & services, including participating in pre-souring audits to confirm acceptability of new suppliers.
• Establish sourcing strategy for assigned commodities and product groups, lead the sourcing process up to and including contract award
• Act as program manager during the pre-production phase, ensuring that all industrialization at suppliers achieve the project requirements in terms of timing, cost, and quality.
• Evaluate and apply technical changes to parts / services, ensuring that cost, quality and delivery objectives are met
• Lead cross-functional evaluation of suppliers’ preparedness for mass-production, together with Scout Quality, Engineering, and Logistics teams.
• Prepare and execute negotiated contractual documents and nomination agreements.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Novi, Michigan. 
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 2+ years in purchasing environment with experience developing and executing procurement category strategies
• A reputation for developing and nurturing excellent stakeholder and partner supplier relationships
• Experience managing supplier performance
• Program management experience
• Thorough knowledge of automotive, manufacturing or related industries
• Ability to communicate effectively across all levels of an organization
• Proactivity, initiative and the ability to work across multiple workstreams
• A passion for creating something new      
• Ability to find creative solutions to complex problems
• A collaborative approach - working as a team to achieve ambitious goals
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $70,000.00 - $85,000.00

Internal leveling code: IC10

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

JOB SUMMARY

The Strategic Account Manager role is responsible for growing strategic market sales through development, management, and expansion of national accounts within the construction market. This position requires a strong understanding of construction markets, project-based sales cycles, and multi-level customer relationships. The successful candidate will have a proven history of sales success, demonstrated by consistent achievement of growth targets, strategic account development, and must be able to work in a collaborative sales environment.

LOCATION

This is a fully remote position.

JOB RESPONSIBILITIES

• Aggressively pursues revenue goals and KPI’s with assigned strategic accounts
• Build and maintain relationships with contacts at different levels of key end user organizations including executive management as well as location stakeholders
• Develop and execute strategic plans that increase brand awareness, product presence and revenue generation for all company products and services
• Develop and execute specific marketing and sales-oriented programs to support key corporate initiatives or product launches
• Increase revenue through the development of specific account plans to include new business development, product presentations, promotional programs, trade show plans, and overall account management
• Work with HexArmor sales teams on opportunity identification and execution
• Key liaison between end user market segment and all HexArmor departments including customer service, purchasing/sourcing, logistics as well as senior management
• Identify and maintain knowledge of all current business with key accounts in market segment
• Manage all aspects of key account sales data. Be able to spot trends and identify potential early warning signs with vulnerable accounts to proactively mitigate risk
• Keep customer information and contact activity current our CRM database
• Participation in regional or national industry trade shows, distributor training, and customer visits

EDUCATION REQUIREMENTS

• Bachelor's degree

QUALIFICATIONS

• 8+ years hands on B to B sales experience
• 5+ years managing construction accounts
• 3+ years managing national accounts
• Proven experience in using metrics to manage
• Experience in technical product sales and consultative sales a plus
• Excellent verbal and written communications skills required.
• Proficient in Microsoft Excel, PowerPoint and CRM (Salesforce.com), familiarity using AI tools
• Ability to travel 50-70% / year
• Minimum of 4 trips/year to Grand Rapids, MI to connect with the corporate office and staff (if remote)

COMPENSATION 

• Base plus bonus

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check ** 

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer, Auth0 Opportunity
Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role:

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

You might also have (not mandatory):

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with micro services, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

#LI-LSS1

#LI - Remote

P23532

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

Job Description:

• System Test Engineer
• The System Test Engineer ensures the elicitation of the requirements/KPI’s, the test coverage of the System and System Architecture Requirements and quality of test cases along with the Test Plans.
• He/she specifies the test cases following the test strategies.
• He/she ensures that the test environment is set-up correctly.
• He/she executes the tests.
• He/she ensures the consistency of the test results with the test specification, the device under test and the relevant System release.
• He/she reports to the Test Lead or System Validation Technical Project Manager.

Responsibilities:

• Execute application and test-related tasks in coordination with the application team lead.
• Align System Test Specifications with the Function Manager and participate in peer reviews for test plans and specifications.
• Escalate deviations to the System Test Lead, providing adequate information and proposals for decision-making.
• Support the closing of system test activities and prepare test reports.
• Innovate and develop alternative test solutions to improve existing strategies.
• Analyze incoming system requirements and develop Test Specifications with full traceability to ensure coverage of all system interfaces and stakeholder requirements.
• Perform DVP&R and/or homologation tests according to customer requirements.
• Support vehicle integration with OEM teams for active safety sensors (ultrasonic, cameras, driver monitoring, clusters, PEPS).
• Ensure completeness of mechanical analysis and design verification activities, including measurement and analysis of ultrasonic sensor Field of View (FOV).
• Manage vehicle-specific parameters and perform flashing of ECUs.
• Execute bench-level and vehicle-level testing, including smoke, regression, and full validation tests.
• Execute test drives to validate end-user features.
• Perform in-vehicle calibration and testing of collision mitigation and automated park assist modules, including simulation of vehicle motion and trajectories.
• Write and execute automated scripts for bench-level testing, with AI usage for automation considered a plus.
• Work with various vehicle systems, including ABS, EPAS, EPS, and ECU.
• Report issues via defect management tools such as Jira or Codebeamer.
• Support the distribution and setup of the System Test Environment.

Other Specifications:

• Good knowledge of embedded software and system
• Experience in system engineering and testing (requirements analysis/test case writing methodology, traceability concept, test case execution, automation, reporting)
• Knowledge of process models (e.g. Automotive SPICE®)
• Utilize CAN/LIN interface tools (e.g., CANoe, CANalyzer) for trace analysis.
• Automation scripting
• AI usage is a plus
• Based in the Troy office, this position requires the engineer to spend approximately 90% of their time conducting vehicle testing and calibration at the Auburn Hills test track, with additional travel required for joint customer site testing and external test track validation.

Education/Training:

• Bachelor's Degree in an engineering discipline

Professional Experience / Desired:

• Minimum 3-5 year relevant experience in system test/design in multifunctional environment
• Knowledge in automotive development and application of active safety features is a plus
• Excellent communication skills, both written and verbal
• Good problem solving and critical thinking skills to understand new challenges and new technologies
• Confident, articulate, self-motivated, determined & energetic. Must be able to engage with customers and build strong relationships.
• Bench and vehicle test experience
• Automation scripting
• Valid driver license license is required
• Experience in AI usage is an advantage.
• Team player.

Preferred:

• CAN communication protocol knowledge (CANoe, CANalyzer)
• Capl script knowledge
• Knowledge of DAS/ADAS
• DFMEA knowledge
• Familiarity with ultrasonic / camera based systems will be considered a plus (object sensing technology)
• ASPICE, ISO26262 and Cyber Security training are an advantage.
• Self-driven and motivated

Lead Product Manager, Clinical Genomics Engineering

Natera offers genetic risk assessment and diagnostic tests to patients through medical providers. The Clinical Genomics Engineering organization builds software that supports complex, regulated workflows spanning tertiary analysis workflows including variant  interpretation, clinical review, and reporting. As Natera scales across Women’s Health, Oncology, and Organ Health, delivering  cohesive, reliable, and compliant software experiences is foundational to clinical quality and commercial success.

Natera is seeking a Lead Product Manager to define and drive strategy for core components of the Results, Interpretation, and Reporting (RIR) platform. This role is responsible for shaping scalable, compliant, and cohesive clinical software systems that support complex genomics workflows across multiple business units. The Lead PM will operate as a platform-level owner, ensuring long-term architectural soundness, regulatory robustness, and measurable clinical and operational outcomes.

Initial Focus and Scope Evolution

The Lead Product Manager will lead cross-functional alignment across engineering, clinical, quality, and downstream systems to ensure RIR components operate as a cohesive, scalable platform. This role will identify systemic gaps, resolve cross-team tradeoffs, and drive architectural and workflow decisions that support long-term growth and regulatory compliance.

This role will initially own one or more RIR software components or initiatives, with responsibility for defining long-term strategy, aligning cross-component workflows, and ensuring scalable architecture across user-facing applications, data contracts, and backend services. The Lead PM will drive strategic investment decisions, establish standards for usability and reliability, and ensure systems meet evolving clinical, operational, and regulatory requirements.

As business needs evolve, this role will expand to influence and coordinate across multiple RIR components, driving cohesive workflow design, shared data standards, and platform-level scalability across Women’s Health, Oncology, and Organ Health.

Primary Responsibilities

• Define and drive multi-year product strategy and roadmap across one or more RIR components, ensuring alignment to clinical quality, regulatory requirements, and commercial scale objectives

• Influence platform-level technical direction in partnership with engineering leadership 

• Partner closely with software engineering, bioinformatics, clinical domain experts, quality, regulatory, and other product teams

• Translate business, clinical, and operational needs into clear, actionable product requirements

• Define and evolve end-to-end user workflows, including UI/UX requirements and supporting backend functionality

• Drive cross-team alignment on shared data contracts and workflow standards

• Mentor and raise the bar for product management within the RIR organization

• Own measurable improvements in clinical workflow efficiency, reliability, and operational scalability

• Establish prioritization frameworks that balance regulatory risk, clinical impact, technical scalability, and business outcomes across RIR investments.

• Develop and track quantitative metrics related to usability, performance, reliability, and adoption

• Lead delivery teams with clear strategic direction, ensuring requirements reflect long-term platform goals, validation readiness, and system interoperability.

• Proactively identify systemic risks, architectural constraints, and workflow inefficiencies that may limit scale or regulatory robustness, and lead cross-functional initiatives to resolve them

• Partner with Quality and Regulatory leadership to shape validation strategy, risk classification, traceability, and audit readiness for RIR software systems.

• Create clear, data-driven written proposals and presentations to support stakeholder alignment and decision-making

• Act as a subject matter expert for owned components, supporting design, testing, validation, rollout, and ongoing use

Qualifications

Required

• Bachelor’s degree in life sciences, engineering, computer science, statistics, or equivalent experience

• 7+ years of experience in software product management, including ownership of complex, multi-team or platform-level initiatives

• 5+ years experience working on production software in healthcare, clinical genomics, or other regulated lifesciences domains, with demonstrated impact on validation, compliance, and system scalability

• Demonstrated experience influencing engineering architecture and long-term technical investment decisions

• Proven ability to drive alignment across highly matrixed organizations without direct authority
  Track record of independently operating in ambiguous environments and establishing product direction
  

Preferred

• Experience with clinical genomics and variant processing and interpretation workflows

• Experience owning user-facing applications, tools, or operational software

• Familiarity working with backend services, APIs, or data-driven systems

Knowledge, Skills, and Abilities

• Ability to operate effectively at both tactical and strategic levels, connecting detailed execution to broader platform vision.

• Strong analytical skills with attention to quality, reliability, and user outcomes

• Leads technical design discussions and critically evaluates architectural tradeoffs to ensure scalability, reliability, and regulatory integrity

• Proven ability to influence without authority and drive alignment across teams

• Clear, concise written and verbal communication skills across technical and non-technical audiences

• Ability to manage multiple initiatives in a fast-paced, regulated environment

• Familiarity with Next Generation Sequencing concepts is beneficial

job purpose:

The Sr. Quality Systems Manager is responsible for the development and implementation of the fairlife integrated management systems.  Developing the ISO certification program and maintaining Global Food Safety Initiative (GFSI) certification program for all manufacturing sites as well as coordination of certification audits. QSM will function as enterprise quality and food safety representative to ensure compliance within existing programs and proper execution of plant expansion, new equipment installation/upgrade, and new process implementation in accordance with food safety corporate standards, HACCP/FSMA principles, and all federal, state and local regulations in support of creating and maintaining a positive food safety and quality manufacturing culture and environment.

QSM will deliver audit competencies to ensure the system and sites are operating as designed and performance is monitored. Develop and implement strategies and programs to mitigate food safety risks across the fairlife network; this includes ensuring that customer requirements and regulatory changes are appropriately reflected in these programs to strengthen compliance.

responsibilities:

• Integrated Management Systems (IMS): Lead the development, standardization, and integration of approved Quality and Food Safety Management Systems across all fairlife™ manufacturing and future operation sites to protect the brand and drive continuous improvement, including enterprise GFSI implementation and sustainment.
• Quality Governance & Document Control: Own enterprise quality governance and the QMS Document Control Program, ensuring standardization of controlled documents, authoring and updating policies, and managing archival of obsolete or redundant documentation.
• Certification Leadership: Serve as primary liaison with certification bodies and lead the attainment and maintenance of required certifications, including GFSI, ISO, Kosher, and Halal, aligned with business and quality strategy.
• Audit & Management Review Programs: Provide strategic leadership for enterprise audit programs, including development, standardization, scheduling, and integration of internal audits and management reviews to ensure compliance, change management, and performance improvement.
• Corrective & Preventive Actions (CAPA): Lead quality escalation and continuous improvement activities, including deviation management, root cause analysis, corrective and preventive action implementation, and certification‑related CAPA closure and effectiveness verification.
• Risk Management: Proactively assess quality and supply chain risks, identify potential disruptions or compliance gaps, and develop mitigation strategies to safeguard product integrity and business continuity.
• Training & Competency: Establish competency requirements and provide training and technical support to ensure consistent execution of quality systems, standards, and food safety programs across all sites.
• Safety & Sustainability: Support and advance organizational commitments to safety, regulatory compliance, and sustainable practices, contributing to long‑term operational excellence and environmental stewardship.

skills/qualifications required:

• Bachelor of Science Degree in Food Science, Microbiology or closely related field required
• At least 8 years of experience in food manufacturing and quality assurance
• Certified or actively working to achieve certification in: HACCP, PCQI, Lead Auditor, and Better Process Control School
• Strong working knowledge of Quality Assurance and Food Safety principles
• Previous experience in developing policy standards and implementing HACCP, GFSI (FSSC 22000) and Integrated Management Systems (ISO) in support of plant certifications including Kosher, & Halal as required.
• Strong auditing/assessment/analytical skills
• Ability to gain understanding and assess compliance with KORE (Coca-Cola Requirements)
• Ability to interact effectively with third party and internal auditors
• Ability to influence management & enable the activities of employee teams
• Excellent oral and written communication skills
• Strong computer and document management skills

working conditions and physical requirements:

• 40-45 hours as needed
• Ability to lift up to 50 pounds

food safety requirements:

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Goodyear, AZ, Webster, NY, Coopersville, MI, Chicago, IL

reports to: Quality Systems Director

travel requirements: 30-40%

exempt/nonexempt: exempt

job purpose: The Continuous Improvement (CI) Engineer reports to the CI Manager and plays a critical role in supporting and implementing CI initiatives to improve production performance, reduce waste, lower costs, while also enhancing safety and quality process across the dairy bottling manufacturing facility. Leveraging their experience in the beverage manufacturing environment while fostering a collaborative working culture with the other CI members and departments will be crucial to success. 

This role is a hands-on, floor-focused contributor who supports operational excellence efforts through direct engagement with manufacturing teams and processes. 

responsibilities:  

• Implement Lean tools and processes across the organization in support of the Operational Excellence framework including Visual Daily Management, 6S, Leader Standard Work, Kaizen, Root Cause Analysis, Process Mapping, etc. 

• Develop and drive key actions on the Op-Ex Lean roadmap for the site, supporting site objectives and CI priorities. 

• Drive cultural change through on-going teaching and coaching across all levels of the organization on the use of lean tools and principles to drive continuous improvement. 

• Lead complex problem-solving efforts across the organization. 

• Coach and support problem solving using a wide range of tools including Just-Do-IT, A3, Kaizen, Pareto, DMAIC, 8D, etc. 

• Lead the deployment and maintenance of key standard work initiatives including Centerlines (CL), Clean-Inspect-Lubricate (CIL), Preventative Maintenance (PM), etc. 

• Analyze manufacturing processes to identify improvement opportunities related to waste reduction, efficiency, quality, and safety using tools such as Value Stream Mapping (VSM), time studies, and basic line balancing. 

• Support improvements in key manufacturing performance indicators such as OEE, throughput, yield, and downtime reduction. 

• Support CI projects from problem identification through implementation and sustainment, including action tracking and follow-up. 

• Assist in developing and documenting standard work and best practices to ensure improvements are sustained over time. 

• Collect and analyze operational data to support KPI tracking and performance reviews. 

• Collaborate with Operations, Quality, Engineering, Maintenance, Supply Chain, and EHS to support effective implementation of improvement actions. 

skills/qualifications required:  

• Bachelor’s degree in engineering, Operations Management, or another technical field.  

• 2–5 years of experience in a manufacturing or operations environment with exposure to continuous improvement activities. 

• Extensive experience with Lean tools and principles including:  Visual Daily Management, 6S, Leader Standard Work, Kaizen, Root Cause Analysis, Process Mapping, etc. 

• Strong problem-solving experience using a variety of tools to identify root causes and develop corrective and preventative actions. 

• Strong analytical and team-based problem-solving skills. Experience in data analysis for driving improvements.   

• Capable of leading and developing Lean / Continuous Improvement processes. 

• Ability to coach, mentor, and/or train across all levels of the organization. 

• Goal-oriented and self-driven with high levels of personal accountability and discipline for team, company, and personal growth.   

• Experience with various methods of managing and tracking improvement projects with cross-functional teams.  

• Ability to handle ambiguity and work in a fast-paced, entrepreneurial environment. 

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location: 100% On-Site based in Coopersville, MI (No Remote or Hybrid Option) 

reports to: Continuous Improvement Manager 

travel requirements: 0-10%  

exempt/nonexempt: Exempt 

job purpose:

Manager, Operational Excellence Analytics will play a pivotal role in manufacturing operations to advance fairlife’s data driven culture. This role will partner with Operations, Decision Intelligence teams, and the Enterprise Applications team to drive the development, delivery, and adoption of scalable analytics and enterprise solutions across each of the Manufacturing facilities. The Manager will oversee a team of Operations focused analytics professionals responsible for driving a data-driven culture through strategic leadership, technical expertise, and stakeholder engagement. The Manager will collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and drive business improvements within Operations.

responsibilities: 

· Lead the design, development, and deployment of analytics solutions across Operations within fairlife.

· Collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and execution of key projects within Operations.

· Manage and mentor a team of data analysts across each manufacturing location, fostering growth and technical excellence.

· Partner with business leaders to identify opportunities for data-driven decision-making and prioritize analytics initiatives.

· Oversee the creation and maintenance of dashboards, reports, and visualizations that support strategic and operational goals.

· Ensure data integrity, performance optimization, and adherence to reporting standards.

· Partner with Operations teams and the Decision Intelligence teams to develop and deliver an analytics strategy that aligns with broader organizational objectives within the Decision Intelligence framework.

· Drive adoption of analytics tools and platforms, including Power BI, Azure, and Microsoft Fabric.

· Promote a culture of continuous improvement, innovation, and customer service within the data systems and analytics team

skills/qualifications required: 

· 5–8+ years of experience in analytics, data science, or business intelligence, including team leadership.

· Proven ability to translate business needs into scalable technical solutions.

· Strong proficiency in SQL, DAX, and data visualization tools such as Power BI.

· Demonstrated success in creating, publishing, and managing data-driven reports and dashboards.

· Excellent communication and stakeholder management skills.

· Highly detail-oriented, with a strong commitment to data accuracy and quality.

· Self-starter with a growth mindset and a passion for data.

· Comfortable working in ambiguous, fast-paced, and entrepreneurial environments.

· Experience in or supporting manufacturing environments is a plus.

· Bachelor’s degree in analytics, data science, computer science, or a related field.

· Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

food safety requirements:

· Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

· Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.

· Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.

· Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.

· Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.

· Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.

· In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location: Coopersville, MI; Goodyear, AZ; or Webster, NY

reports to: Senior Director, Operational Excellence

travel requirements: 25%

exempt/nonexempt: exempt

job purpose: The Senior Manager, Safety and Compliance, Capital Projects will be a key part of the fairlife Corporate EHS Team working directly within our Capital Projects team. The primary objective of this role is to protect the health and well-being of all personnel on our project jobsites by ensuring strict compliance with EHS regulations. They will act as a vital bridge between project management and field crews to foster a culture of accountability and proactive risk prevention, fostering a culture of caring where safety, health and environment are ingrained as a core value, achieving world-class performance in support of highly efficient, low-cost operations via a Zero incident mindset.  In addition, they’ll act as a Safety SME, they will provide deep, specialized knowledge to guide strategy, influence policy, and solve complex hazard challenges for our organization in alignment with our corporate policies and common practices. 

responsibilities: 

• Develop and implement site-specific safety plans, emergency protocols, and hazard mitigation strategies before and during all project phases. Review the plan regularly with the General Contractors (GCs) and Project team for any necessary updates 

• Ensure compliance with all Federal, State, and local EHS laws and regulations, including Coca-Cola KORE requirements and all applicable reporting submissions. Maintain up‑to‑date knowledge of regulatory changes and communicate impacts to project leadership 

• Provide safety‑by‑design guidance during engineering and pre‑construction phases, advising leadership and design teams on risk‑reduction strategies, code requirements, and safe constructability considerations 

• Partner with GCs to develop effective contractor safety orientations, recurring "toolbox talks," and specialized training on equipment operation and personal protective equipment (PPE). Revise processes and procedures as necessary to improve program effectiveness and support a zero-incident objective 

• Lead investigations of injuries, environmental events, property damage, and near‑miss incidents using structured root‑cause analysis. Develop and track corrective actions to prevent recurrence and share lessons learned across teams 

• In partnership with FCs, maintain a strong field presence by conducting site walk‑throughs to monitor work practices, housekeeping, and evolving hazards. Provide coaching, mentoring, and real‑time feedback to reinforce safe behaviors and support a proactive safety culture 

• Partner with project managers and subcontractors to align safety goals with production schedules and budgets, ensuring safety considerations are embedded in operational decisions 

• Lead internal and external audits for inspections of tools, machinery, and working conditions to identify and address deficiencies and ensure adherence to federal, state and local standards 

• Act as the "go-to" person for interpreting complex regulations (e.g., OSHA, NFPA, ISO 45001) and resolving technical safety issues by providing technical guidance and support across the enterprise 

• Lead advanced risk assessments, hazard analyses, and root cause investigations for high-consequence incidents (e.g. FMEA, PHA, HAZOP, Fault Tree Analysis) throughout all phases of a project, ensuring implementation of mitigation measures 

• Develop, write, review, and approve technical safety procedures such as Lockout/Tagout (LOTO), electrical safety, confined space entry, hot work, and process hazard controls, ensuring procedures and protocols are tailored to specific conditions through the project/site 

skills/qualifications required: 

• Bachelor of Science Degree in Occupational Health and Safety, Construction Management, Engineering, related field or at least 7 - 10 years of experience that is directly related to the duties and responsibilities specified for a Construction Safety professional/ Safety SME in an industrial/manufacturing setting 

• Professional certifications in EHS-related fields are considered beneficial and may include Construction Health and Safety Technician (CHST), Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), OSHA 30-Hr Construction Safety Certification, NFPA 70E Certified Electrical Safety Compliance Professional (CESCP), National Examination Board in Occupational Safety and Health (NEBOSH) 

• Skilled in organizing resources, establishing priorities, and meeting critical deadlines with the ability to maintain confidentiality of records and information while making administrative and procedural decisions and judgments with this information 

• Ability to translate highly technical safety data into actionable insights for both executives and floor-level staff while also identifying and mitigating obscure and high-hazard risks 

• Excellent oral and written communication skills, with the ability to develop and deliver presentations with a strong return on investment mindset for all EHS initiatives 

• Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures 

• Knowledge and understanding of federal and state environmental laws, regulations, procedures, and standards 

working conditions and physical requirements: 

• 12 hours sitting/standing/walking 

• Ability to lift up to 35 lbs. 

• Reaching/bending/ kneeling requirements occasionally (1% - 33% of the time) 

• Exposure to hazards (machinery, confined spaces, etc.) frequently (34% - 66% of the time) 

• Specific atmospheric conditions: wet and/ or humid, temperature changes, noise, fumes/ odors, dirt/ dust and gases 

• Any other physical requirements: climbing stairs, driving occasionally 

food safety requirements:  

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety 

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas 

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company 

• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system 

• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system 

• Control further processing or delivery of nonconforming products in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected 

• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required 

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 

• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 

• Paid Time Off to recharge and support work-life balance 

• Paid parental leave & adoption assistance (up to $10,000) 

• Parental support & family care benefits, including childcare resources and lactation support 

• 401(k) to support retirement planning with up to 9% in employer match 

• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 

• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 

• Company-paid life insurance and short-term disability 

• Employer HSA funding (for HDHP participants) 

• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 

• Learning & development programs to unlock your full potential 

• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, MI 

reports to: Sr. Director, Safety 

travel requirements: 25% - 50% annually, based on the project pipeline to support for the year 

exempt/nonexempt: exempt 

job purpose:

Serve as key project leader for the Coopersville brownfield expansion project as part of the Engineering Large Capital Projects team to lead design through implementation to ensure system and user readiness for all enterprise applications.

responsibilities:

• Build and maintain integrated enterprise applications implementation plan inclusive of critical path milestones, dependencies, budgets, resources, risks, and leadership needed to deliver clearly identified plan for all in scope production-critical applications
• Develop a thorough understanding of all production and supporting processes enabled by in-scope systems to ensure design meets operational requirements and is optimized with end users in mind, assist in troubleshooting, and communicate technical concept to the business
• Lead technical and business SMEs in gathering all requirements, developing functional design to ensure requirements are met, conducting unit and end-to-end testing, implementing solutions, and supporting hyper care activities
• Create and execute service agreements with external providers to confirm overall project objectives are accounted for contractually and manage vendor relationships to ensure successful service delivery
• Facilitate communication across individual workstreams to harmonize efforts, eliminate siloed design, and facilitate sharing of resources, providing prioritization of activities based on master plan of critical path for Day 1
• Leadership and governance of plan execution, ensuring engagement and stakeholder buy-in across Operations, Engineering, IT, and Finance providing updates and communication on workstream progress and challenges and serving as the escalation point
• Continuous tracking of progress to milestones, ensuring scope is met and mitigating risks and managing issues as they arise and documenting all lessons learned for continuous improvement
• Maintain comprehensive project system process and architecture documentation inclusive of inputs and outputs, communication methods, and manual and automated interventions updating as projects progress
• Accountable for delivery of all in scope systems to ensure they are delivered to scope, on time, and within budget, reporting status internally

skills/qualifications required:

• Bachelor’s degree in business, IT, or engineering
• 7+ years of progressive project management experience delivering systems implementations (large scale ERP implementations preferred), business transformation, IT / OT and supply chain initiatives
• Familiarity with ERP design, end-to-end business process mapping and design, and ISA95 integration best practices; experience with Microsoft Dynamics (D365) preferred
• Overall leadership of augmented teams made up of internal staff, consulting partners and service providers and experience managing stakeholders at an executive level with effective reporting communication skills
• Proficiency in MS Office (Project, Word, Excel, PowerPoint, Visio) and data visualization tools (PowerBI, Tableau, or equivalent)
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment

working conditions and physical requirements:

• Factory floor as needed
• Off hours support as needed

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Coopersville, MI (preferred), Webster, NY, or Chicago, IL

reports to: Engineering Director, Systems & Technology

travel requirements: Dependent on base location (Travel may vary based on project needs across our Webster, NY and Coopersville, MI facilities)

exempt/nonexempt: exempt

Who we are:

 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.

About the Role

To bring value to our users and promote the usage of Carbyne's technology. This is a high-touch role where you'll be expected to provide excellent results and customer satisfaction. You'll act as an account manager with several responsibilities, including project initiation, operations, training, and onboarding. 

• Work closely with our customers to manage all operational activities, ensuring that Carbyne fulfills the contracted KPI/SLA, and serve as the primary escalation point for incident reporting. You'll engage Carbyne's relevant technical resources, when necessary. You'll also collect, analyze and use data and feedback in order to make our customers’ experience with our product seamless, consistent, and exceptional. 

Here’s What You’ll Be Doing 

• Serve as the lead point of contact for any and all matters specific to our customers.
• Develop trusted relationships with decision-makers, key personnel, and IT staff.
• Engage in a high-touch communication model with customers on a regular basis, based on Carbyne's best practices. 
• Clearly communicate product usage and analytics on a quarterly or as needed basis to the relevant stakeholders. 
• Work closely with internal teams to present, meet, and exceed customer expectations and perceptions. 
• Identify and track enhancement requests for future features and functionality.
• Advocate for customer success and adoption. 
• Partner with Carbyne's sales team to develop a plan for customer success and expansion to achieve growth goals. 
• Identify upsell opportunities and communicate any potential risks that would threaten renewal.
• Master Carbyne's products to promote customer adoption and usage, communicating the most relevant features/functionality for their specific business needs. 
• Enhance the effectiveness and efficiency of operational processes and systems. 
• Develop and implement customer success policies and procedures. 
• Identify and implement strategies to improve customer satisfaction and product adoption. 
•  Understand various post-sale adoption methods and devise ways to measure and improve customer onboarding and handoff experience. 

What You Bring 

• Proven experience as a Customer Success Manager within the SaaS tech industry
• Experience in generating training materials and executing training sessions on-site/remotely 
• Strong client-facing and communication skills 
• Advanced troubleshooting and multi-tasking skills 
• Passionate about building lasting customer relationships 
• Ability to think strategically and lead 
• Customer service orientation 
• Comfortable speaking in front of large groups 
• Willingness to travel up to 30% of the time for client visits 
• Proven customer success experience is within SaaS company serving public safety 
  
  

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Development Programs
• And yes, we have snacks in our offices

Overview

The Account Manager, Publisher Client Services is responsible for driving publisher performance, revenue growth, and overall account success across a defined portfolio of supply partners. This role serves as a primary point of contact for publishers, building trusted relationships while delivering strategic guidance and data-driven recommendations that unlock monetization opportunities and maximize long-term value.

The Account Manager, Publisher Client Services plays a critical role in translating publisher objectives into actionable strategies, ensuring seamless execution from onboarding through optimization and growth. Working cross-functionally with Technical Operations, Product, and Supply teams, this individual helps ensure integrations run smoothly, performance goals are met, and marketplace quality remains strong. This is an opportunity for someone who thrives in a fast-paced, collaborative environment and wants to directly impact revenue and publisher satisfaction through thoughtful account stewardship and operational excellence.

Responsibilities

• Own day-to-day management of a portfolio of publisher accounts, ensuring revenue growth and retention
• Understand publisher business objectives and provide consultative, data-driven recommendations
• Monitor performance metrics and proactively identify optimization opportunities
• Partner cross-functionally with Technical Operations and Product to resolve issues and improve performance
• Support onboarding, integrations, troubleshooting, pacing, and overall account health
• Contribute market and client insights to inform product enhancements and operational improvements
• Participate in QBRs and present performance updates and strategic recommendations to clients

Education & Requirements

• Bachelor’s degree or equivalent professional experience
• 2+ years of experience in digital advertising, programmatic, or publisher account management
• Understanding of publisher monetization strategies and the programmatic ecosystem
• Strong analytical and problem-solving skills
• Ability to explain technical concepts to non-technical stakeholders
• Excellent communication, organization, and relationship management skills
• Ability to manage multiple priorities in a fast-paced environment

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Manager, Theft Solutions who will drive the strategic direction and execution of Geotab's expansion into theft awareness, detection, and recovery solutions. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Product Manager, Theft Solutions, your key area of responsibility will be identifying and scaling end-to-end products that leverage Geotab's telematics platform, real-time data insights, and predictive analytics to prevent vehicle and asset theft, enable rapid recovery, and reduce insurance costs. You will need to work closely with hardware engineering, software development, data science, commercial teams, and external partners.

To be successful in this role you will be an entrepreneurial self-starter with a tolerance for ambiguity and the ability to iterate rapidly based on customer feedback. In addition, the successful candidate will have strong analytical and project management skills with an ability to translate complex telematics insights into compelling customer value and manage multiple timelines to ensure timely results.

How you'll make an impact:

• Market Discovery & Customer Insights: Conduct comprehensive customer discovery to understand theft vulnerabilities, recovery workflows, and decision criteria across fleet segments (commercial, rental, asset tracking, logistics). Uncover latent needs and willingness to pay for prevention and recovery solutions. Research competing theft prevention and recovery platforms.
• Product Strategy & Positioning: Define the theft solutions product strategy, including feature set, pricing model and market segmentation. Position Geotab as the preferred telematics platform for theft prevention and recovery.
• Feature & Requirement Definition: Translate customer needs into detailed product requirements. Partner with data science to define theft detection algorithms (behavioral anomaly detection, location pattern analysis, risk scoring). Establish monitoring and observability to measure solution efficacy and refine models post-launch.
• Roadmap Management: Own the theft solutions product roadmap, aligning hardware, firmware, cloud, mobile, and business intelligence teams on phased delivery. Identify partnership opportunities to integrate Geotab insights into existing workflows.
• Execution & Delivery: Drive end-to-end product delivery from requirements to launch, managing dependencies, priorities, and release readiness. Track market performance post-launch, including adoption, retention, and revenue contribution, using data to accelerate iteration and close gaps between roadmap intent and customer outcomes.

What you'll bring to the role:

Why job seekers choose Geotab:

We are excited to announce an opening for the Project Engineer position! In this role, you will be a vital part of our project team, leading design aspects, maintaining project budgets and schedules, and providing your technical expertise. You’ll have the opportunity to train and mentor project teams on all projects, including those that are more complex and larger in scale. Additionally, you will tackle engineering issues for various land development projects. We’re looking for someone who can develop and demonstrate proficiency in the essential functions of the job outlined below.

As a Project Engineer, you will:
- Direct the project team on various assignments as guided by the Project Manager, offering technical training and support.
- Recommend and implement design changes such as grading, utility sizing, and other modifications as requested by clients.
- Collaborate with project team members and clients to prepare project proposals.
- Draft, review, and finalize preliminary and final site plans, documents, and computations, which include preparing reports, opinions, and recommendations for the Project Manager regarding project direction; hydrology/hydraulic studies, due diligence/site analysis reports, engineer's opinion of probable costs, project schedules, utility computations, detention/retention computations, storm sewer reports, local and state permit applications, storm water reports, soils reports, earthwork volume calculations, StormCAD reports, WaterCAD reports, and preliminary grading.
- Complete edits and modify plans as reviewed by agencies, municipalities, and clients as directed.
- Research local/state requirements on properties and projects for zoning, and conduct site visits and field assignments as needed.
- Review project survey data to analyze existing site conditions and factors for development, including legal descriptions, ALT A surveys, easement documents, and condo documents.
- Provide construction-related services and guide junior team members in completing tasks such as permit applications, cut sheets, quantity estimates, and transmittals; organize site plans, construction plans, construction sheet set-up and assembly, and other related construction documents.
- Review permit applications, quantity and cost estimates, and transmittals, resolve construction issues, and serve as field engineer during construction.
- Support Atwell's training and development programs by providing specialized training and/or mentoring in your area of expertise, preparing and/or reviewing technical training materials, and serving as a technical discipline/subject matter expert.
- Utilize AutoCAD Civil 3D and related engineering software packages to complete assignments on time and within the standards outlined in the Atwell Product Quality Manual.
- Initiate communication with clients, municipalities, and agencies as required by the project in accordance with the Project Manager.
- Keep the Project Manager and Team Leader updated on workload status.
- Apply fundamental engineering concepts to practical situations and manage your workload effectively.

Additional certifications or licenses held are a plus!
Strong written and verbal communication skills are essential.
Project Engineer
- Provide support and participate in litigation matters by offering expert witness testimony as directed.
- Respond to review letters and modify plans from agencies, municipalities, and clients as directed.

Education
Bachelor's Degree in Civil Engineering is required.
PE License is required.

Experience
We’re looking for candidates with four (4) or more years of experience.
Experience with various reports associated with projects such as soil, storm water, storm sewer, FEMA, environmental, traffic, wetlands, lease agreements, easements, covenants and restrictions, purchase agreements, annexation agreements, water flow test reports, etc.
Experience leading to knowledge of the local construction market and contacts is preferred.
Advanced knowledge of designing land development projects is a must.
Experience managing and mentoring other employees is highly valued.

Proficiency in your group’s understanding and application of the following technical skills:
- AutoCAD Civil 3D
- Grading Design
- Hydraulics
- Hydrology
-- Site Planning
- Soil Erosion
- Pump Station Design
- Sanitary (Septic) Design
- Sanitary (Sewer) Design
- Storm Water Operator
- Storm Water Management Design
- Earthworks
- Plan Interpretation
- Preliminary Grading
- Storm Sewer
- Storm Water Detention
- Water Main Design
- Well Water Design

Your Impact

As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.

What You’ll Do

Location: Remote with 80% travel to agency locations in the US
Reports To: Manager of Technical Account Management Services

• Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
• Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
• Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
• Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
• Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
• Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
• Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
• Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
• Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.

What You Bring

• Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
• Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
• Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
• Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
• Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
• Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
• Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
• Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
• Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
• Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
• Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
• Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
• Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
• Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
• Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

FEQ427R139

Mission

Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
• Build and present references architectures, how-tos, and demo applications for customers
• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
• Travel to customers in your region

What we look for:

• 8+ years in a customer-facing pre-sales, technical architecture, or consulting role
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
• Experience supporting Public Sector clients
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• US Citizen

Location Requirement:

• This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA (ideal), Austin or Dallas, TX, Troy, MI, Indianapolis, IN
• To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role.

Position Overview: 

At BDA, this position is internally known as a Sr. Program Account Manager — the person responsible for managing promotional merchandising programs and eCommerce assortments for our clients (not a technical or IT-focused program management role).

The Senior Program Account Manager role requires a highly strategic individual contributor who can independently lead complex client programs, influence senior stakeholders, and drive measurable revenue growth through data-driven merchandising and eCommerce strategies. It plays a crucial role in optimizing our online product offerings, ensuring inventory availability, and implementing targeted marketing campaigns to maximize sales and profitability.

Key Responsibilities:  

• Primary client contact on assigned account(s), requiring expert understanding of the client(s) business, industry, and competitors.
• Sales Strategy: Develop and implement sales strategies to achieve revenue targets, including pricing strategies, promotional campaigns, and cross-selling initiatives.
• Merchandise Assortment: Drive the strategic assortment plan that aligns with client preferences, market trends, and objectives.
• Marketing Collaboration: Collaborate with the marketing team to develop online marketing campaigns that drive traffic, increase conversion rates, and enhance customer engagement.
• Data Analysis: Utilize analytics tools to track sales performance, evaluate marketing campaign effectiveness, and identify opportunities for optimization.
• Competitive Analysis: Monitor competitor activities and market trends to identify opportunities and threats, adjusting strategies accordingly to maintain a competitive edge.
• Customer Experience: Ensure a seamless and user-friendly online shopping experience by optimizing product listings, navigation, and checkout processes.
• Cross-functional Collaboration: Work closely with Program Ops managers, marketing, and inventory teams to ensure seamless execution of merchandising initiatives.
• Team Leadership: Develop high-performing program sales coordinators, providing guidance, mentorship, and support to achieve departmental goals.
• Collaborate with inventory team to monitor inventory levels, initial buys, re-buys and liquidation of discontinued stock
• Other job duties and projects as assigned

Job Skills and Traits:

• Proven ability to sell solutions and strategies to multiple clients
• Proven ability to influence clients towards mutually beneficial solutions
• Solution oriented
• Strong project management skills
• Strong presentation skills
• Ability to prioritize and manage multiple tasks/assignments, to meet deadlines
• Highly organized and detail oriented
• Understand and manage forecasting, budgets and P&L statements
• Clear and effective communication skills with both internal and external stakeholders
• Results focused – consistently achieves profitable sales goals
• Ability to remain flexible and willing to change strategies as business needs dictate.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in ecommerce sales management, preferably in a retail or consumer goods environment.
• Strong understanding of ecommerce platforms, digital marketing strategies, and online merchandising techniques.
• Proficiency in data analysis and ecommerce analytics tools (e.g., Google Analytics, Adobe Analytics).
• Experience managing high-revenue or enterprise-level client accounts.
• Strong background in client-facing strategic planning and quarterly/annual business reviews.
• Demonstrated success owning and growing complex client, including responsibility for revenue performance, assortment strategy, and promotional planning.
• Proven ability to influence senior client stakeholders and drive strategic decisions through data-driven insights, market analysis, and business performance reviews.
• Experience leading cross-functional initiatives across marketing, operations and inventory to deliver large-scale merchandising or eCommerce programs.
• Excellent communication skills with the ability to collaborate cross-functionally and influence stakeholders.
• Strategic thinker with a track record of driving sales growth through innovative merchandising and marketing strategies.
• Detail-oriented and analytical mindset with strong problem-solving skills.

#LI-LG1
#LI-Onsite

We are pleased to share the base salary range for this position is $83,000 to $98,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. 

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

The Opportunity:

This role will be based in Lansing, MI and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS & HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS & LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.

• Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.
• Manages day to day activities of PRI's customer companies.
• Utilizes advanced metrics to analyze, develop and implement process development.
• Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.
• Responsible for professional technical development of all field technical specialists.
• Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.
• Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.
• Manage information flow and knowledge transfer sessions for PRI's customer companies.
• Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.
• Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.
• Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.
• Manages Installation & Service Manual Validation Process– Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.
• Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.
• Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.
• Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.
• Perform EV battery machine set-up with LGEUS PRI & technical team engineers and partners.
• Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.
• Daily Production Data Analysis and Report Preparation.
• Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.
• PRIX & PRIX-US, manages the personnel of partner companies and shares equipment status and issues.
• Maintain records of all preventive maintenance and troubleshooting tasks.

Qualifications:

• Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.
• Bilingual in English and Korean.
• Excellent communication skills and interpersonal skills to interact effectively with diverse client
  group.
• Ability to troubleshoot in depth service issues via phone and onsite.
• Ability to read, analyze and interpret technical business periodicals, professional journals and
  technical procedures.
• Ability to write reports and business correspondence.
• Ability to read and edit technical drawings/prints.
• Ability to effectively present information and respond to questions from management, clients and
   customers.
• Ability to work in a technically dominated environment: engineering, contracting and construction
  trades and able to absorb and commit technical information to knowledge quickly.
• Ability to anticipate and solve practical problems and resolve issues.
• Self-starter with the ability to work both independently and within a team.
• Ability to effectively communicate ideas and properly describe problems and solutions.
• Ability to effectively handle multiple tasks.
• Well-developed planning, organization, analytical, and decision making skills.
• Proficient computer skills, such as Excel and PowerPoint.
• Ability to produce clear, timely and concise documentation and have well developed problem
  solving skills.

#LI-DR1

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

This territory cover - : Illinois, Minnesota, Michigan, Wisconsin, Indiana, Iowa, Colorado, Utah, and Nevada

Summary of Job:

The Regional Account Manager (RAM) – Rare Disease is a critical commercial role responsible for expanding the diagnosed patient population and driving appropriate treatment initiation through education-driven, data-informed field engagement. This role is designed to complement existing Regional Business Manager (RBM) coverage by placing primary emphasis on new and earlier patient identification, diagnostic pathway enablement, and referral network activation.

In rare disease markets, where growth is driven by patient identification rather than market share shifts, the Regional Account Manager focuses on uncovering diagnostic gaps, enabling earlier disease recognition, and ensuring appropriate handoff of qualified patient opportunities to RBMs for treatment initiation and account execution. The RAM serves as a field integrator across the local ecosystem and works in close collaboration with Regional Business Managers and relevant cross-functional partners

Essential Functions:

Patient Identification & Diagnostic Enablement

• Identify rare disease patients through engagement with healthcare providers, including but not limited to IM/FP, General Pediatrics, Rheumatology, Physical Therapy, Pain Management, and other non-traditional specialties
• Identify and address diagnostic gaps within targeted accounts that may delay or prevent accurate diagnosis
• Map, influence, and support local diagnostic and referral pathways to reduce time from disease suspicion to confirmed diagnosis
• Support appropriate use of diagnostic tools and specialist referrals, including utilization of approved HCP identification tools
• Serve as a field integrator to help ensure potential patients are identified throughout the diagnostic journey

Territory Strategy & Data-Driven Execution

• Develop and execute a business plan focused on patient identification and diagnostic activation
• Utilize claims data, internal analytics, Power BI mapping, and other approved data sources to identify high-probability patient opportunities
• Continuously refine targeting and territory strategy based on real-world outcomes, field insights, and performance metrics
• Analyze local and regional trends to inform short- and long-term business planning

Cross-Functional Collaboration

• Partner closely with Regional Business Managers and appropriate cross-functional partners to ensure coordinated, compliant patient identification efforts
• Execute compliant transitions of qualified patient opportunities to RBMs for treatment initiation and account execution

Compliance & Professional Conduct

• Communicate all disease, diagnostic, and product-related information in a truthful, non-misleading manner consistent with company policies and all applicable laws and regulations
• Utilize only on-label, approved materials and seek guidance from management, Compliance, or Legal when uncertainty exists
• Adhere strictly to all regulatory, compliance, and company policies, including appropriate handling of confidential patient information

Success Metrics (KPIs)

Primary Metrics

• Number of newly identified and qualified patient opportunities
• Growth in confirmed diagnoses
• Expansion of new prescriber base
• Qualified patient transitions to RBMs

Secondary Metrics

• Conversion of qualified transitions to enrollment forms
• Contribution to new patient starts
• Percentage of transitions meeting defined qualification criteria (including pedigree relevance and confirmed referral pathway)
• Educational discussions, including speaker programs and conferences

Job Requirements:

Education 

• Bachelor’s degree in science or business required. 

Experience 

• Minimum of 5 years of rare disease experience or experience selling in complex disease states preferred
• Demonstrated experience and success in patient identification, disease education, or complex diagnostic markets
• Proven ability to operate effectively in long-cycle sales environments
• Strong analytical skills with the ability to translate data into actionable territory strategies
• Demonstrated ability to influence multiple stakeholders without direct authority
• Strong verbal, written, presentation, and interpersonal communication skills
• Ability to work autonomously while maintaining strong cross-functional collaboration
• Residence within close proximity to assigned geography
• Commitment to continuous learning and professional development

Preferred Qualifications

• Experience in rare disease or other highly specialized therapeutic areas
• Demonstrated understanding of referral networks
• Strong business planning and strategic thinking capabilities
• Strong business development skills

Travel Requirements

• Requires up to approximately 70% domestic travel
• Must possess a valid U.S. driver’s license with a clean driving record
• Position requires overnight domestic travel based on regional and territory needs

Technical Skills

• Proficient in Microsoft Office Suite and CRM systems
• Comfortable with data visualization and analytics platforms

Non-Technical Skills

• Highly motivated with strong attention to detail
• Ability to manage ambiguity and complexity
• Strong problem-solving skills
• Cultural sensitivity and ability to collaborate within a multinational organization

The anticipated salary for this position will be $185,500 to $202,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

RDQ127R133

At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

The Performance Engineering team works closely with multiple teams across the company to evaluate the performance of products and features, identify performance bottlenecks, and partner with engineers to solve performance and scalability issues. This implies, among other things, setting performance targets for various software releases, guiding teams to develop performance benchmarks, running competitive benchmark analysis for different Databricks products, doing deep dive analysis to identify performance issues and fix them. As the Sr. Engineering Manager, you will build partnerships with various engineering organizations, drive performance and scalability projects across these teams to deliver the fastest and most cost effective solutions in the market.

Key Responsibilities

• Technical Leadership: You will lead and guide the team to Identify performance limitations of the entire stack based on telemetry, customer signals, PoCs, and competitive benchmarks, that will result in the best performing system across the industry, when resolved.  
• Team Development: You will oversee sustained recruitment of top-tier talent, fostering a well-organized and synergistic team structure, and collaborating effectively with internal and external stakeholders
• Cross-Functional Collaboration: Work closely with product and infrastructure teams to align strategy, execution, and roadmap in alignment with organizational goals and priorities.

What We Look For

• 5+ years experience in the performance analysis discipline. Ability to identify performance issues, root cause problems, and be able to come up with potential solutions. 
• Ability to build strong working relationships with developers and field engineers to facilitate triaging and mitigation of performance problems.
• At least  3 years of experience in managing top-tier engineering teams
• BS in Computer Science (Masters or higher level of education preferred)
• Expertise in attracting, hiring and coaching engineers, who will meet the Databricks hiring standards. Experience up-leveling teams via hiring top-notch talent and growing existing team members.

Job Summary

The Solution Engineer/SE serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with third-party components to meet specific customer or industry segment needs. These specialists interpret and translate customer specifications into functional concepts, delivering tailored application solutions that address operational challenges and align with industry best practices. Industries served include oil and gas, water/wastewater treatment, building automation, data centers, transportation infrastructure, electric power, automotive, and network & security. Solution Engineers are strategically positioned to drive innovation, organizational agility, and long-term business value.

Responsibilities

• Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications
• Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction
• Design training programs and training material to support complex control system projects
• Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment
• Provide applied solution design and engineering support to the Control and Industry Solutions team
• Independently qualify and gather input for designs through functional specification review or by direct customer interaction
• Provide pre-sales technical support and develop a concept framework based on customer requirements and industry standards and practices
• Develop and implement test plans to validate proposed solutions
• Develop and serve as technical lead on ‘proof of concept’ or pilot applications
• Provide project management as required, and advise project team on technical issues throughout the project lifecycle
• Develop, implement, and provide on-site installation start-up support
• Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites
• Research and understand existing competitive and emerging products and technologies
• Document and internally communicate data supporting the development of new products to meet focus market/customer requirements
• Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments
• Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions
• Develop and conduct control solution presentations and technology seminars to targeted audiences
• Position Phoenix Contact as a technology leader through active involvement in industry related technical associations
• Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols:  Profinet, Ethernet/IP, and Modbus TCP
• Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O
• Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc.
• Attendance and participation in accordance with corporate policies in local, national, and international meetings

Qualifications

• Minimum Associate’s Technical Degree + equivalent experience. Bachelor’s degree in engineering or technical focus preferred.
• Minimum of 4 years industrial automation experience
• Industry specific controls system design and programming experience
• Motivated self-starter with the ability to work autonomously and as part of a team
• Ability to set priorities and perform simultaneous tasks
• Ability to meet deadlines and adjust to changing priorities to meet business goals
• Excellent written and verbal communication skills
• Proficient computer skills (Word, Excel, PowerPoint)
• Effective interpersonal skills with comfort in delivering group presentations

Essential Job Functions

• 35% Travel Requirement (2% - 5% Overseas)
• Must be able to lift 60 pounds
• Must be able to sit and/or stand for extended periods of time (2-4 hours at a time)
• Must be able to work on a computer for extended periods of time (up to 4 hours at a time)
• Must be able to travel in vehicles (automobiles, trains, and planes) for up to 10 hours
• Must be able to communicate effectively in verbal and written English
• Must comply with company dress code guidelines
• Punctuality and attendance in accordance with company policies
• Timely reporting of expenses
• Regular and on-time attendance.
• This is a hybrid position requiring at least three days in the office, unless otherwise specified.

What’s in it for you?

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, assistance, and more!

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