C Jobs in Mexico.
All active C roles based in Mexico.
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Responsable de Relaciones Laborales P&C
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Objetivo del puesto:
- Coordina la implementación, asesoría y mantenimiento de las normas laborales establecidas por ley y garantiza el correcto cumplimiento de la legislación laboral vigente en cada entidad que conforma el ecosistema digital.
- Apoya en la creación , definición y/o establece procesos sobre medidas legales en materia laboral con el fin de mantener relaciones sanas entre personas físicas y morales de acuerdo con las leyes y normas vigentes en alineación con la estrategia fiscal.
Responsabilidades clave:
- Contribuye al diseño de la estrategia laboral que salvaguarde los intereses de Negocios de Spin, garantizando el cumplimiento de las leyes y normativas de los países en donde se tiene presencia.
- Asesora a los responsables de Negocio y líderes en diversas situaciones y escenarios de Negocio con impacto laboral, privilegiando una perspectiva preventiva, y atendiendo de forma reactiva y/o correctiva las circunstancias o eventualidades que se presenten.
- Ejecuta estrategias de vinculación y desvinculación laboral que cuiden la integridad de las personas y el impacto económico a la empresa.
- Genera políticas internas que se adecuen a las leyes laborales vigentes y a la regulación y norma FEMSA.
- Revisa y actualiza el Reglamento Interior de Trabajo.
- Apoyo en contestaciones a requerimientos por parte del Ministerio Público, cuando exista vínculo laboral. Contestación a requerimientos por parte de Derechos Humanos.
- Analiza relaciones con los proveedores, entidades del grupo y terceros para validar el tipo de relación que existirá entre ambos ya sea de Prestación de Servicios Profesionales o Servicios Especializados.
- Administra la agenda laboral de Spin, atendiendo los compromisos que demandan las diversas autoridades (visitas de STPS, IMSS, etc.)
- Responsable de las informativas cuatrimestrales en temas de REPSE sean presentadas adecuadamente así como de la documentación en plataforma Winba sea subida adecuadamente por prestadores de servicios especializados.
- Observa que los contratos de servicios especializados y las ordenes de servicio se encuentren debidamente requisitadas y redactadas.
- Secretario del Comité de ética.
- Responsable de asegurar una cultura de cumplimiento, liderando el sistema ético en Spin, coordinando la difusión del mismo (Código de Ética, Políticas y Normas Corporativas, Línea Ética, etc.), así como la gestión de los reportes de Línea Ética en tiempo y forma.
- Planea y ejecuta cuestionarios, entrevistas, formularios, etc., de las Nom´s aplicables a temas laborales (Nom 037, 035 y otras relevantes)
- Elabora, r e implementa documentación que regule las relaciones laborales entre Patrón y Trabajadores, como son contratos Individuales de trabajo, convenios de terminación y/o renuncias y convenios de adeudo.
- Coordina despachos laborales para gestionar juicios en materia laboral, inspecciones de trabajo, contestaciones en materia civil, familiar, penal, etc., que tenga injerencia con colaboradores.
- Revisa procesos de ingreso y/o reingreso de personal cuando tengan nota en SIES.
- Responsable junto con la dirección del diseño de la agenda de Salud y Seguridad Ocupacional, definiendo prioridades de atención para garantizar el bienestar psicoemocional y salud de las personas que colaboran en Spin, coordinando la relación con proveedores y prestadores de servicio dentro y fuera del Grupo FEMSA.
- Supervisa los servicios prestados por SASSO Oxxo para mantener una ejecución impecable de las estrategias de seguridad y salud ocupacional de FEMSA
- Representante de Spin ante el Comité Laboral, SASSO y MIRC en FEMSA, asegurando la implementación de iniciativas transversales de Grupo.
Experiencia Requerida:
- Experiencia: 7 años de experiencia en gestión laboral empresarial
- Educación: Abogado laborista por formación y/o especialización (sin excepción)
- Deseable experiencia en impactos fiscales, laborales y reputacionales en empresas con presencia nacional/internacional
- Deseable conocimientos de implementación de estrategias de bienestar integral y salud ocupacional alineados a la NOM actual
En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo.
Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.
Ready to apply?
Apply to Spin Careers
Regional Sales Director, Select Enterprise - Mexico
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Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is seeking a talented and driven Sales Director to manage and develop one of our Select Enterprise Sales teams. You should be an energetic evangelist passionate about introducing a transformative new technology into the market. You should have a history of over-achievement (Presidents Club, etc.) and be comfortable managing teams that sell into all levels of an enterprise organization in both technology and lines of business.
This is a remote position open to candidates residing in Mexico. This position requires travel up to 50% of the time.
In this role, you will:
- Coach a team of ~4 account executives on sales strategy, pipeline reviews and achieve quarterly/yearly targets
- Hire new account executives and provide both onboarding and ongoing coaching to ensure their growth and success
- Support account executives through professional development plans
- Provide clear and tactical feedback to account executives
- Further culture within the team and commercial organization with high emotional intelligence
- Collaborate with executive team to develop performance metrics
- Coordinate the involvement of Field Sales Engineers and support teams so that performance objectives and customers’ expectations are consistently met
- Work cross-functionally to strategically solve problems and project manage
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop, lead and retain an inclusive, engaged, and high performing team
Minimum requirements for the role:
- Previous experience supervising a sales team in Mexico, (Enterprise Accounts preferred) in a management capacity
- Proven track record of ability to train, spearhead and motivate enterprise sales teams
- Solid understanding of SFDC and accurate forecasting methodology
- 8+ years of technology sales experience
- At least 2 years of managing sales teams that handle complex sales cycles involving multiple decision makers, multiple products, and extended time-frames
- Ability to manage C-level and senior level relationships within large companies
- Position requires frequent travel within the Mexican territory for customer visits and key industry events
- Excellent communication skills (English and Spanish) and comfortable with public speaking
- Proficient in utilizing tools such as SFDC
An ideal candidate also has:
- Passion in helping Account Executives close large, complex deals
- Leader who is dynamic and willing to be hands-on
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.
Estamos en búsqueda de (nombre de la posición),
Requerimientos:
- Experiencia comprobable de al menos 5 años desarrollando automatización de pruebas en herramientas como selenium, robot framework.
- Fuerte entendimiento de la arquitectura de webdrivers.
- Fuerte conocimiento acerca del funcionamiendo del Page Object Model. Experiencia comprobablem automatizando con este modelo.
- Experiencia trabajando con páginas SPA (Single Page Application). Que sepa explicarlo y demostrar como se trabaja en automatización.
- Conocimiento solido en al menos un Lenguajes de Programación de Lenguajes de Bajo Nivel, como C o C++.
- Conocimiento solido en al menos un Lenguajes de Programación de Lenguajes de Alto Nivel, como Python o Java.
- Buen conocimiento de redes informáticas basadas en TCP/IP.
- Experiencia gestionando celulas de trabajo en proyectos de automatización de pruebas.
- Experiencia reportando avance de construcción o ejecución de automatización de sus celulas de trabajo.
- Motivación por el autoaprendizaje.
Ofrecemos:
- Esquema 100% Nominal
- Prestaciones de Ley
- Paquete de Beneficios
- Plan de Desarrollo Profesional
- Colaboración Multicultural
Te invitamos a conocernos en http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.
Nombre del reclutador
TAG de reclutador (LI-MG1)
Ready to apply?
Apply to NEORIS
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?
We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.
In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio.
As a Customer Success Manager at Smartly, you will...
- Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
- Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
- Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
- Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
- Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives
We are looking for you, if you...
- Possess 4+ years of relevant experience in a customer success or similar customer-facing function
- Be capable of learning new tools and processes quickly
- Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
- Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
- Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
- Are able to explain complex concepts clearly and translate data into insights
- Are confident, with strong spoken and written communication skills
- Are self-driven with exceptional organizational skills
#LI-CD1 #LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to SmartlyPOR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS
¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?
Como Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.
Como Customer Success Manager en Smartly, tú…
- Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
- Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
- Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
- Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
- Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
- Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.
Buscamos a alguien que…
- Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
- Cuente con 4+ años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
- Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
- Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
- Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.
🌐 Requisito de idioma
Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.
Lo que te ofrecemos…
- Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
- INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
- FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
- Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto
Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!
***PLEASE SUMBIT YOUR APPLICATION/RESUME IN ENGLISH***
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?
We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.
In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio.
As a Customer Success Manager at Smartly, you will...
- Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
- Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
- Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
- Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
- Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives
We are looking for you, if you...
- Possess 4+ years of relevant experience in a customer success or similar customer-facing function
- Be capable of learning new tools and processes quickly
- Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
- Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
- Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
- Are able to explain complex concepts clearly and translate data into insights
- Are confident, with strong spoken and written communication skills
- Are self-driven with exceptional organizational skills
- Have professional spoken and written English plus fluency in Spanish.
What We Offer You...
- Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
- National Housing Fund (INFONAVIT) - A savings fund that helps employees buy or improve their home
- Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
- Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs
Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!
#LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to SmartlyPOR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS
¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?
Como Senior Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.
Como Senior Customer Success Manager en Smartly, tú…
- Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
- Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
- Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
- Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
- Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
- Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.
Buscamos a alguien que…
- Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
- Cuente con más de 5 años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
- Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
- Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
- Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.
🌐 Requisito de idioma
Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.
Lo que te ofrecemos…
- Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
- INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
- FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
- Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto
Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!
***PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH***
Do you enjoy having responsibility over an entire market to manage and grow? Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to up-sell?
As a Senior Customer Success Manager (Spanish speaking) at Smartly, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.
As a Senior Customer Success Manager at Smartly, you will...
- Manage and nurture your own customer accounts through day to day communication and online marketing expertise
- Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
- Take full ownership and responsibility of growing and managing your own target market and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc.)
- Develop and maintain excellent knowledge and skills of the Smartly.io tool and Facebook advertising in general so that you’re constantly able to solve customer problems
- Build, manage and develop strong relationships with customers and Facebook
- Collaborate with customers, Smartly Customer Success Managers and the product development team to maintain the quick feedback loop
We're definitely looking for you, if you...
- Are driven to combine the work of managing your own customers, solving their online marketing challenges and building long-term relationships
- Have 5+ years of account management experience in B2B SaaS businesses or corresponding agencies, preferably in the online marketing domain
- Have great communication skills to be able explain complex concepts clearly and efficiently and give consultative advices to help customers grow their performance
- Have professional spoken and written English plus fluency in Spanish
Are able and willing to travel for meetings, conferences and industry events
What We Offer You...
- Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
- National Housing Fund (INFONAVIT) - A savings fund that helps employees buy or improve their home
- Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
- Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs
Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!
#LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to Smartly¿Te apasiona ayudar a anunciantes globales a alcanzar el éxito en el dinámico panorama digital actual?
Como Customer Success Associate en nuestro equipo de Global Strategic Accounts, desempeñarás un papel clave ayudando a los clientes más grandes e innovadores de Smartly a ejecutar, optimizar y escalar campañas en medios de paid social y programmatic.
Trabajarás de forma práctica con la tecnología de creatividad y automatización de Smartly para ofrecer excelencia operativa—configurando campañas, creando reportes, resolviendo problemas de integraciones y promoviendo la adopción de nuestra plataforma. Este rol combina la resolución analítica de problemas con la ejecución diaria para garantizar que los clientes logren resultados medibles y éxito a largo plazo.
Como Customer Success Associate en Smartly, tú…
- Colaborarás con Customer Success Managers y líderes de GSA para ofrecer excelencia estratégica y operativa en cuentas empresariales.
- Apoyarás en la incorporación de clientes (onboarding), sesiones de capacitación y revisiones trimestrales de negocio para impulsar la adopción y retención de la plataforma.
- Actuarás como socio de confianza al comprender los objetivos del cliente, identificar oportunidades de crecimiento y alinear las soluciones de Smartly con resultados de negocio.
- Gestionarás la configuración integral de campañas, optimización y seguimiento de desempeño en plataformas como Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads y The Trade Desk.
- Realizarás análisis de campañas y proporcionarás insights accionables y recomendaciones a clientes y equipos internos.
- Construirás y mantendrás dashboards de desempeño y marcos de reporting, asegurando la precisión y visibilidad de los datos.
- Desarrollarás experiencia profunda en las herramientas de creatividad, automatización e integración de datos de Smartly para ofrecer una ejecución de alta calidad y soporte consultivo.
- Colaborarás estrechamente con los equipos de Producto e Ingeniería para transmitir retroalimentación de clientes e influir en el desarrollo futuro.
- Contribuirás a la documentación de mejores prácticas, mejoras de flujos de trabajo y oportunidades de automatización para optimizar la eficiencia operativa.
Buscamos a alguien que…
- Tenga entre 1 y 3 años de experiencia en publicidad digital, operaciones de medios, customer success o analítica de marketing, idealmente en agencias, SaaS o ad tech.
- Cuente con experiencia comprobada ejecutando, optimizando y analizando campañas de medios pagados en redes sociales (Meta, TikTok, Pinterest, Snap, Reddit) y/o plataformas programáticas (DV360, The Trade Desk, Google Ads).
- Posea sólidas habilidades analíticas, de resolución de problemas y presentación, con dominio de Excel, PowerPoint u otras herramientas de inteligencia de negocios y visualización de datos para transformar datos en insights, acciones e historias impactantes para clientes.
- Tenga excelentes habilidades de comunicación y organización, con capacidad para gestionar múltiples flujos de trabajo y stakeholders en equipos globales.
- Cuente con mentalidad de crecimiento—curioso/a, proactivo/a y con interés en desarrollar experiencia en múltiples ecosistemas digitales.
- Tenga disponibilidad para trabajar en horario de CDMX para dar soporte a cuentas globales basadas en Estados Unidos.
🌐 Requisito de idioma
Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.
Lo que te ofrecemos…
- Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
- INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
- FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
- Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto
Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!
Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape?
As a Customer Success Associate on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media.
You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success.
As a Customer Success Associate at Smartly, you will...
- Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
- Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention.
- Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes.
- Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk.
- Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams.
- Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility.
- Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support.
- Collaborate closely with Product and Engineering to surface customer feedback and influence future development.
- Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts.
We're definitely looking for you, if you...
- Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment.
- Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads).
- Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling.
- Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams.
- Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems.
- Are able to work CDMX hours to support our US based global accounts.
What We Offer You...
- Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
- National Housing Fund (INFONAVIT) - A savings fund that helps employees buy or improve their home
- Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
- Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs
Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!
#LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to SmartlyHey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the role
Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.
Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.
You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.
This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.
What would you do at Fever?
- Act as a technical point of contact for incident management, triage, escalation, and resolution.
- Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
- Troubleshoot complex technical issues across our client-server architecture.
- Perform deep-dive investigations using logs, monitoring tools, and database analysis.
- Write and optimize complex SQL queries to resolve data-related issues.
- Investigate APIs, services, and backend flows to identify root causes.
- Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
- Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
- Help improve monitoring, alerting, and troubleshooting processes.
About you - Must have skills:
Technical mindset
- Proven experience in technical support, production support, troubleshooting, or similar roles.
- Excellent analytical and problem-solving skills.
- Experience working in production environments with exposure to critical incidents and on-call rotations.
Databases
- Strong understanding of PostgreSQL, MySQL, or other relational databases.
- Ability to write complex SQL queries and work with stored procedures.
APIs & Systems
- Knowledge of APIs, services, and client-server architecture.
- Experience working with RESTful APIs and JSON.
- Solid understanding of Unix/Linux environments.
Monitoring & Operations
- Familiarity with ticketing tools such as Jira or Zendesk.
- Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
- Understanding of incident management, triage, escalation, and root cause analysis processes.
Communication
- Professional proficiency in English (written and verbal).
- Experience collaborating with cross-functional and international teams.
Nice to have:
- Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
- Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
- Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
- Curiosity: An active GitHub account or open-source contributions.
- Academic: BSc degree in Computer Science, IT, or a relevant field.
Benefits & Perks
- Fever 40% discount: This discount is for personal use only
- Free Candlelight Event: This voucher is for single use only and is valid for 2 people
- Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. Fever pays it up to the Silver plan
- Medical insurance: Fever offers “Seguro de Gastos Médicos Mayores” with the company GNP, free of charge, as it is covered 100% by Fever. This also includes dental and vision insurance fully paid by Fever
- Life Insurance (Mapfre): We offer this insurance fully paid by Fever
- Savings plan (SURA): The employee contributes 5% of the fixed salary, and Fever contributes another 5%
- English Lessons: Provided by Babelia, 100% paid by Fever
- Aguinaldo: 15 days of salary
- 20 days of paid vacation per year, which you can access after at least six months working with Fever
- Parental leave: Fever provides four (4) weeks of mandatory paid paternity leave, receiving 100% of the base salary, for (male) parents (both birthing and non-birthing)
- You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the role
Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.
Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.
You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.
This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.
What would you do at Fever?
- Act as a technical point of contact for incident management, triage, escalation, and resolution.
- Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
- Troubleshoot complex technical issues across our client-server architecture.
- Perform deep-dive investigations using logs, monitoring tools, and database analysis.
- Write and optimize complex SQL queries to resolve data-related issues.
- Investigate APIs, services, and backend flows to identify root causes.
- Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
- Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
- Help improve monitoring, alerting, and troubleshooting processes.
About you - Must have skills:
Technical mindset
- Proven experience in technical support, production support, troubleshooting, or similar roles.
- Excellent analytical and problem-solving skills.
- Experience working in production environments with exposure to critical incidents and on-call rotations.
Databases
- Strong understanding of PostgreSQL, MySQL, or other relational databases.
- Ability to write complex SQL queries and work with stored procedures.
APIs & Systems
- Knowledge of APIs, services, and client-server architecture.
- Experience working with RESTful APIs and JSON.
- Solid understanding of Unix/Linux environments.
Monitoring & Operations
- Familiarity with ticketing tools such as Jira or Zendesk.
- Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
- Understanding of incident management, triage, escalation, and root cause analysis processes.
Communication
- Professional proficiency in English (written and verbal).
- Experience collaborating with cross-functional and international teams.
Nice to have:
- Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
- Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
- Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
- Curiosity: An active GitHub account or open-source contributions.
- Academic: BSc degree in Computer Science, IT, or a relevant field.
Benefits & Perks
- Fever 40% discount: This discount is for personal use only
- Free Candlelight Event: This voucher is for single use only and is valid for 2 people
- Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. Fever pays it up to the Silver plan
- Medical insurance: Fever offers “Seguro de Gastos Médicos Mayores” with the company GNP, free of charge, as it is covered 100% by Fever. This also includes dental and vision insurance fully paid by Fever
- Life Insurance (Mapfre): We offer this insurance fully paid by Fever
- Savings plan (SURA): The employee contributes 5% of the fixed salary, and Fever contributes another 5%
- English Lessons: Provided by Babelia, 100% paid by Fever
- Aguinaldo: 15 days of salary
- 20 days of paid vacation per year, which you can access after at least six months working with Fever
- Parental leave: Fever provides four (4) weeks of mandatory paid paternity leave, receiving 100% of the base salary, for (male) parents (both birthing and non-birthing)
- You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
We’re looking for an energetic, creative, and detail-oriented Project Manager to join our Brand Partnerships team. You’ll be at the heart of delivering unique and exciting campaigns for some of the world’s leading brands, ensuring seamless execution from ideation to delivery. This role is ideal for someone who thrives in a fast-paced environment, has a passion for creativity, and enjoys collaborating with cross-functional teams. If you’re someone who loves variety and the chance to stretch beyond traditional project management, this could be the role for you.
About the Role:
Campaign Delivery:
- Drive different department teams for the development and the end-to-end delivery of our brand partnership projects in the Mexico, both media and event-led, ensuring they are on time, on budget, and exceed client expectations.
- Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and our Fever Originals events team, to collaborate on campaign delivery, communicating to the team any and all priorities, deadlines, developments, and decisions made.
Client Services:
- Lead the day-to-day communication with a client throughout the lifetime of a project, delivering outstanding client services and always looking to upsell beyond the current agreement.
Creative Strategy:
- Collaborate with sales and creative strategists to develop innovative campaign ideas and proposals, getting involved with proposal brainstorms and ideation.
- Where needed, support with creating engaging proposal slides and detailed media plans, translating ideas into packages of tangible deliverables that align with the client’s objectives, and time and budget restraints.
- Source and scout potential suppliers.
Production:
- Lead and get involved with branded shoots both locally and nationally.
- Feature in video content as on-screen talent when required.
Reporting and Analysis:
- Conduct regular and thorough reporting and analysis of campaign work, translating data into insightful and constructive stories.
- Find and implement solutions when results need improving.
Market Knowledge:
- Continuously update and maintain understanding and knowledge of the media and events market in which clients operate.
- Build competitor reviews and develop our tools and processes to ensure we stay relevant and competitive.
Team Collaboration:
- Actively participate in regular team meetings and brainstorms.
- Provide guidance and support to junior team members as needed.
About You:
- 3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production.
- Proven track record of delivering exceptional client servicing, with the ability to build and maintain strong client relationships.
- Expertise in crafting visually appealing, client-facing decks that effectively communicate ideas and strategies.
- Outstanding strategic and analytical skills, with a talent for transforming data into engaging and actionable insights.
- Deep knowledge of the global media, advertising, and social landscape.
- A genuine passion for branded content and innovative, out-of-the-box ideas.
- Exceptional numeracy, literacy, and communication skills (both oral and written), paired with strong negotiation capabilities.
- Impeccable attention to detail and a commitment to accuracy.
- A proactive, confident self-starter who thrives in new and challenging situations.
- Natural problem-solver with a collaborative and team-oriented approach.
- Comfortable being on camera (beneficial but not essential), with an openness to feature in social media videos.
- Fluency in English is essential.
- Basic videography skills (beneficial but not essential), particularly using iPhone, are an advantage.
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in the heart of the city, with possible travel across our markets
- Responsibility from day one and professional and personal growth
- Great work environment with a fun, international team of talented people to work with!
- Health insurance
- Fondo de Ahorro
- Gympass membership
- 20 days annual leave
#LI-Hybrid #LI-CM1 #LI-Fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as our next fully remote Payroll Analyst II in Mexico!
About the job
Twilio is looking for a talented and results driven person who is passionate about US Payroll and who lives the Twilio Magic.
They also have outstanding communication skills, both written and verbal, and the ability to advocate for a position while maintaining a collaborative, and open-minded approach. Someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, has zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
In this role, you’ll:
- Support multi-state US biweekly payroll processing using Workday.
- Serve as back up support for Americas payroll processing.
- Knowledge of federal, state and local legislation related to payroll and garnishments.
- Follow standard processes and controls to ensure continuous compliance.
- Effectively collaborate with the other US Payroll team members to complete biweekly audits ensuring all transactions are processed and reported timely and accurately.
- Monitor the report of inactive employees on a daily basis to process off cycles as necessary, ensuring compliance with state final pay requirements.
- Maintain relationships with key stakeholders and provide support and input when required.
- Deliver excellent employee experience in relation to ServiceNow queries within established SLAs.
- Understand employment tax requirements relating to compensation and benefits.
- Help maintain documentation of all payroll SOPs ensuring consistent and accurate processes.
- Assist with annual preparation of W2s.
- Adhere to all legal and internal deadlines.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 3+ years of experience processing payroll for the US.
- Previous Workday Payroll processing experience.
- Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act.
- Discipline and ability to meet tight deadlines, and prioritize competing workloads.
- Very strong analytical and problem-solving skills while keeping customer experience top of mind.
- Strong verbal and written communication skills in English (Advanced or Bilingual).
Desired:
- CPP or FPC Certification preferred.
- Experience processing payroll for Canada, Mexico or Colombia is a plus.
- Previous Equity Processing experience preferred.
Location
This role will be remote, and based in Mexico City.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Mexico City for our hybrid working model.
As an ideal candidate, you will have:
- Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
- Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience designing with scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience selling databases and/or deploying applications with any of the major cloud providers
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273399627
Ready to apply?
Apply to MongoDB
Software Engineer, Code Generation
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MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.
We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.
This role will be based out of North America in the PST and MST zones only.
The ideal candidate for this role will have
- 2+ years of engineering experience in backend systems, distributed systems, or core platform development
- Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
- Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
- Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
- Exposure to client-side technologies such as JavaScript and React is a plus
- Good understanding of algorithms, data structures and their time and space complexity
- Curiosity, a positive attitude, and a drive to continue learning
- Excellent verbal and written communication skills
Nice to Have
- Familiarity with cloud-native distributed systems (e.g., Kubernetes)
- Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
- Contributions to relevant open-source projects
Position Expectations
- Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
- Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
- Work to develop robust and efficient backend services that orchestrate AI functionalities
- Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
- Participate actively in code reviews to enforce best practices and patterns
- Help troubleshoot and resolve complex technical issues in our distributed systems
- Give and solicit feedback on technical design documents and pull requests
- Perform tasks related to process such as CI/CD, quality, testing, etc
Success Measures
Within the first three months, you will have:
- Familiarize yourself with the MongoDB database and aggregation language
- Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
- Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
- Started collaborating with your peers and contributed to code reviews
Within six months, you will have:
- Familiarised yourself with the rest of our the application modernization tool stack
- Delivered at least one large scale feature that spans the entire tech stack
- Reviewed and contributed to scope and technical design documents
Within 12 months, you will have:
- Become a key contributor to our backend stack, capable of taking on complex features independently
- Helped recruit and interview new members of the team
- Collaborated effectively with other teams at MongoDB on cross-functional projects
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 425547
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
In this role, you are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, consultants, software architects, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations.
You'll work closely with our Customer Success Managers and Relationship Account Managers to help customers solve business problems by leveraging our solutions. You'll become the trusted advisor to a wide range of customers from startups to the world's largest enterprise IT organizations.
This role will be based remotely in Mexico City or São Paulo.
As an ideal candidate, you will have:
- 5+ years professional work experience within software development, consulting, Pre-Sales, or related fields.
- 2+ years of Pre-Sales experience with enterprise software
- 2+ years of software development experience, with working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
- A mind for technology - we’ll teach you all about MongoDB and databases, but our customers and products are inherently technical and you should have an aptitude and curiosity to learn about those concepts
- Experience with or knowledge of scalable and highly available distributed systems
- Excellent presentation and communication skills
- The ability to be adaptive to an ever-changing environment, where you are constantly improving yourself, your team and (y)our processes
- High levels of organization in your workflows - you understand what it means to work with lots of customers and to prioritize and manage your time efficiently
- The ability to travel up to 25%
- A Bachelor’s degree in Computer Science, MIS or similar degree or equivalent work experience
- Requires professional proficiency in both written and verbal English communication
As an ideal candidate, you may also have:
- Experience selling databases and/or deploying applications with any of the major cloud providers
- Experience with database programming and data models
- A MongoDB Certification
What you do at MongoDB
- You confidently articulate the business value of MongoDB solutions
- You partner with our Customer Organization to help ensure success in accounts ranging from small startups to large enterprises
- You align to support remote/onsite sales with activities such as technical discovery, demos, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
- You implement and maintain technology toolkits to drive compelling demonstrations and POCs
- You advise customers on architectures, patterns, and strategies for making the best use of MongoDB
- You assess and diagnose issue within a customer environment to provide recommendations about MongoDB best practices
- You translate technical concepts and patterns into business benefits
- You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well as account-based marketing events
- You demonstrate resilience and sound judgment in dealing with business challenges
- You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
- You have situational awareness and react appropriately in group settings
What you will learn
- The rapidly expanding MongoDB product suite, including:
- Core database server
- Atlas (fully managed cloud database service)
- Atlas Data Lake
- Atlas Full-Text Search
- Realm
- Charts
- Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
- Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
- Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
- Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
- Exposure to a wide variety of market verticals and broad spectrum of interesting use cases
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273424762
Ready to apply?
Apply to MongoDB
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects in the Scaled Growth organization are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives and Field Solutions Architecture team helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of enterprise organizations across the Americas.
This role can be based remotely in São Paulo or Mexico City.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- A Bachelor’s degree or equivalent work experience
- Requires professional proficiency in both written and verbal English communication
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
-
Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
REQ ID: 426174
Ready to apply?
Apply to MongoDB
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Billing Operations Analyst.
About the job
This position is needed to be part of the Billing Operations team.
Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view and who lives the Twilio Magic.
They also have:
Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
In this role, you’ll:
- Maintaining Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries.
- Participating in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting.
- Assisting and participating in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system.
- Participating in external and internal audits, as requested.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 1-3 years experience in an Operations role.
- Strong experience in the area of Billings / Revenue / Order to Cash.
- Demonstrated problem-solving, strong interpersonal and communication skills.
- Solid experience working with large volume transactions with strong attention to detail.
- Experience working with Oracle, Zuora and Salesforce is advantageous
- Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS.
- Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience.
- Excellent written and verbal communication skills in English.
- Periodic weekend work will also be required for this role.
Desired:
- While not essential, proficiency in the Portuguese language is advantageous.
Location
This role will be remote based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the role:
- Assist in receiving and managing requests from clients.
- Assist in the planning, design, and execution of events, ensuring that all elements are managed within the established timeframes at our clients.
- Assist in interacting with clients to understand their needs and ensure satisfaction.
- Assist in gathering information and preparing periodic reports for stakeholders.
- Contribute with ideas to improve the services provided and the quality of events.
- Assist in the organization and management of event details, such as décor, catering, entertainment, location, guest list, equipment, and promotional materials.
- Assist in identifying and resolving issues that may arise before or during the event.
- Support pre- and post-event evaluations and reporting on the results.
About you:
- We are ideally looking for candidates with a background in Business, Marketing, or Advertising
- Pro-active with a hands-on approach
- Enthusiasm and bags of creativity!
- Ability to manage work ensuring that tasks assigned are delivered
- Excellent communication skills (both oral and written)
- Ability to think practically and strategically
- Confidence in establishing and developing new relationships
- Good knowledge of social media
- Team player AND the ability to work autonomously
- Passionate about brands and innovative ideas
- Some knowledge of media and advertising industry
- Fluency in English and Spanish
- Ability to sign an internship agreement with university is a must.
Our benefits:
- Paid internship
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Mexico City
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- We have free food, drink, and fruit at the office!
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
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Apply to FeverUp
Account Executive LATAM
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Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Revenue Team
- 📍 Mexico
- 🕜 Full-Time - Hyrbid/Remote
What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.
Where you will have impact
- Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
- Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
- Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
- Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
- Become an expert in direct channel strategy. Understand how hotels drive direct bookings and reduce OTA dependency. Position The Hotels Network suite as the solution that optimises the guest journey from first visit to confirmed reservation. Know the competitive landscape inside out and articulate clear ROI to revenue and marketing leaders.
- Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.
About our team
You’ll be a key player in our global Revenue team, a vibrant and ambitious group of over 150 professionals spread across 24 countries. We’re the driving force behind Lighthouse’s market expansion. Our team is collaborative, results-obsessed, and passionate about helping hotels succeed. We celebrate wins, support each other through challenges, and provide ample opportunities for you to grow your career within our rapidly expanding organisation.
What's in it for you
- Flexible time off: Autonomy to manage your work-life balance.
- Career development: Workshops, frameworks, and training to maximize your professional potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
- 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
- Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
- You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
- Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
- Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
- You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.
- You are fluent in written and spoken English and Spanish.
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams
Ready to apply?
Apply to LighthouseImportant Information
Experience: +6 years
Job Mode: Full-time
Work Mode: Remote
ID: OPP00051-1
Responsibilities and Duties
- Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems;
- Raise and discuss trade-offs of different design approaches elaborating detailed design documents;
- Implement solution from coding to testing to production deployment support;
- Follow agile processes and participate actively in all development phases.
Essential Skills
- Experience with Golang (Go) programming language;
- Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based);
- Experience on Cloud Service Orchestration;
- Experience with Cloud Development;
- Experience with backend systems development;
- Proven proficiency with object-oriented software development;
- Proven experience on complex architectural design for cloud-based applications;
- Design Patterns;
- Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra.
Highly Desirable Skills
- Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java;
- Knowledge on testing (Unit Test, Feature Test, Integration);
- Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure;
- Experience working with Kubernetes and OpenShift;
- Exposure to and/or experience with Serverless applications;
- An understanding of software design patterns, pipeline automation and software testing principles and methodologies;
- Familiar with designing, coding, deploying and debugging microservices applications;
- Strong Scripting and automation skills;
- Passionate about solving problems in code;
- Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools;
- Comfortable with Linux Environment and shell scripting.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Ready to apply?
Apply to EncoraAbout Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The opportunity:
As Flexport embarks on our goals for 2026 and beyond, we will be rapidly expanding our presence in new markets. As Country Manager, you will build and lead our local teams, drive our market presence, oversee end-to-end operations, and cultivate partnerships with local partners to ensure seamless service delivery and growth. You will establish and infuse Flexport’s culture and values in daily operations, exhibiting grit and a bias to action. This role is pivotal to our success in expanding across LATAM and delivering exceptional value to our customers.
You will:
- Lead and Manage Operations: Oversee all operational aspects of our business in the country, ensuring efficiency, compliance, and alignment with global standards.
- Develop and Execute Strategy: Build and implement local business strategies that align with regional and global objectives, driving growth and profitability.
- Foster Partnerships: Identify, negotiate, and maintain partnerships with local partners to optimize service offerings and expand our network.
- Manage and Grow the Team: Recruit, develop, and lead a high-performing local team, fostering a culture of excellence and accountability.
- Drive Customer Success: Ensure outstanding customer experience by maintaining service quality, resolving issues, and building long-term client relationships.
- Own and execute Flexport Mexico’s commercial strategy: Overseeing the local sales organization to drive growth with existing customers while acquiring new logos and expanding Flexport’s footprint in the Mexican market.
- Monitor Market Trends: Analyze local market trends, customer needs, and competitive landscapes to identify new opportunities and maintain a competitive edge.
- Ensure Compliance: Uphold legal, regulatory, and ethical standards across all aspects of the operation.
You should have:
- Leadership Experience: 10+ years of progressive experience in logistics, freight forwarding, or supply chain management, with a minimum of 7 years in a leadership role.
- Commercial & Sales Experience: You have a proven track record in growing freight forwarding business in Mexico, holding strong relationships with local buyers of freight forwarding services.
- Market Knowledge: Deep understanding of the logistics landscape in the Mexico market and experience working with local partners, airlines, shipping lines, and government regulations.
- Strategic Thinking: Proven ability to develop and execute operational strategies that drive growth and efficiency.
- Partnership Building: Strong negotiation and relationship-building skills, with experience managing customer and partner relationships
- Operational Expertise: Hands-on experience managing complex supply chain operations, including process improvement and technology implementation.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Help our customers improve their global supply chains
The Opportunity:
The Global Operations Specialist is a critical part of Flexport's mission to make global commerce so easy there will be more of it. In this role, your direct customers are the partners within your region: our Flexport Squad Operations teams and customs teams, subcontractors, carriers, and terminals. Your work directly supports Flexport’s end customers in achieving their logistics goals by executing the end-to-end movement of shipments. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission.
As a Global Operations Specialist, you are obsessed with executing a shipment lifecycle through ensuring data integrity is maintained at the highest standard and delays are minimized with urgency and bias to action.
As a new team member in our Americas Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.
You will
- Be responsible for executing the movement of containers and air freight to availability at the port or warehouse of destination
- Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately
- Serve as the first point of escalation for issue resolution, ensuring prompt and effective resolution to provide the best customer experience.
- Use metrics to spot opportunities to improve and deliver great performance in your role, including data quality and shipment milestone timeliness.
- Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-level Agreements (SLAs) in-line with productivity goals.
- Analyze data to root-cause defects and support continuous improvement efforts.
- Execute on shipment delivery appt coordination and any reporting functions needed to support our clients business needs
You should have
- Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
- Excellent customer service skills with the ability to effectively empathize and prioritize the needs of a diverse customer base. You have the ability to troubleshoot and handle challenging customer issues and can successfully de-escalate or escalate issues until they are fully resolved
- Fluency in English, both written and verbal
- Strong attention to detail in a high-energy, fast-paced environment
- The ability to work flexible hours: this role requires working variable hours to match when customers need us most. You may be required to work national holidays, weekends, swing or night shifts, and may be asked to render overtime based on business needs. You will be based out of Flexport’s first operations center wholly dedicated to providing the best experience for Flexport’s customers.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
🚀 The Opportunity
Our Talent team’s mission is to deliver exceptional hiring outcomes by creating an inclusive, engaging experience for candidates and employees alike. We identify and attract top talent, with a strong focus on early-career professionals and internal mobility.
We are hiring a Recruiter to help build our next generation of high-potential talent. You’ll focus primarily on high-volume hiring for Operations. You’ll own many candidate screens each day, help us scale our internal mobility culture, and bring fresh recruiting ideas to the table. If you are polished, detail-minded, motivated to build, and excited by volume + impact, this is your role.
🎯 You Will
- Own full recruiting cycles for Operations roles, primarily.
- Source and engage high-potential candidates (new grads, 1–3 years’ experience) to build robust pipelines.
- Conduct a high volume of candidate screens daily, while maintaining consistency and candidate experience.
- Partner with hiring managers and the recruiting team to plan hiring strategies, manage priorities, and deliver results.
- Monitor recruiting metrics (e.g. conversion rates, time-to-hire, source efficacy), identify bottlenecks, and propose improvements.
- Serve as an ambassador of our employer brand — design outreach campaigns, campus programs, referral initiatives, etc.
- Experiment with and adopt modern recruiting tools (automation, AI-assisted sourcing, outreach personalization).
💡 You Should Have
- Bachelor’s degree.
- 2+ years of recruiting experience (in-house or agency), ideally with some exposure to volume / Operations hiring.
- Exceptional organization skills; ability to track many parallel processes without dropping balls.
- Strong verbal and written communication skills — you’ll represent Flexport to many early-career candidates.
- Detail orientation, especially in managing data, candidate handoffs, and feedback loops.
- Comfort working with metrics and data — you’ll use them to optimize your work.
- A growth mindset — you enjoy learning, adapting, and improving processes.
- Bonus (not required): experience with sourcing automation tools, personalization of outreach, or employer branding initiatives.
🌟 Why Flexport
- Hands-on recruiting impact — you’ll directly shape our early-career and Operations talent pipeline.
- Internal mobility focus — many of our hires transition into other roles; you’ll help map and support career paths within the company.
- Modern tools + experimentation — we encourage testing new sourcing / recruiting tech (e.g. AI-assisted tools, personalization, automation) to improve velocity and quality.
- Mentorship and growth — you’ll be developing under experienced recruiting leaders, with a clear path to senior recruiter / recruiting lead roles.
- Culture that values feedback, creativity, and iteration — your ideas will be taken seriously, and you’ll have space to try new things.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Craft the story to connect clients with our business
This is a temporary contract position. While this is a temporary position, it is fully eligible for our comprehensive benefits package.
About the Role
We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.
You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.
You Will
- Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
- Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
- Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
- Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
- Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
- Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.
You Should Have
- 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
- A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
- Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
- Well-versed in leveraging AI to enhance the creative process.
- Experience working within and evolving brand guidelines.
- Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
- Experience managing creative vendors or freelancers is a plus.
- Familiarity with web development or CMS platforms [Contentful].
- Professional fluency in English and Spanish (written and verbal) is required.
This is a temporary contract position.
#LI-onsite
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
Legal Process Server
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Work when you want – Earn what you need!
Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.
Who is ABC Legal?
We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.
What’s the Key to Process Server Success?
- Be organized
- Plan your route
- Go when people are likely to be home
- Be pleasant and personable with the people you meet and to whom you deliver documents
Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.
What do you need to be a Process Server?
- Must have your own reliable transportation, valid driver’s license and insurance
- Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
- Ability to scan and print documents
- Ability to work variable hours -- Early mornings, evenings and weekends
- Experience in process serving or related work is helpful, but not required
- Some states require you to be a Registered Process Server
- State laws vary, and some require you to meet a minimum age to serve
- Legally allowed to work in the United States, without work authorization
The Perks of Process Serving!
Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:
- Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
- Flexible service area – Set your own service areas and claim jobs right on our app
- Competitive wages – Earn fair wages for each job you attempt and resolve
- Mobile capability – Claim jobs, map out your stops and track your pay all through our app
- Support – Have all your questions answered by our knowledgeable support team
#INDP3
Ready to apply?
Apply to ABC Legal Services
Process Operations & Productivity Manager
This role focuses on improving how our Customer Success team operates at scale. You will design and implement the systems, workflows, and tools that help CSMs manage renewals, drive expansion, and maintain strong customer health. Your work will directly impact revenue retention, team productivity, and the overall customer experience.
You’ll partner closely with Customer Success, Sales, Product, and RevOps to simplify how work gets done and ensure our operating model supports growth.
What You Will Do
- Design and standardize the Customer Success operating model across segments, including renewal management, expansion workflows, churn mitigation, and account planning
- Audit and improve day-to-day CSM workflows, especially across customer interactions and cross-functional handoffs
- Build clear playbooks and deliver training to embed consistent ways of working across the Customer Success team
- Develop and implement automation and AI-driven solutions, including health scoring, renewal risk signals, workflow triggers, and account insights
- Define and operationalize productivity and capacity models, including revenue benchmarks and workload distribution across CSM portfolios
- Identify productivity gaps and rebalance portfolios to improve efficiency and managed revenue capacity
- Partner on hiring and onboarding Associate CSMs, building structured training programs and enablement materials
- Establish reporting frameworks to track managed revenue, retention, expansion pipeline, portfolio health, and productivity metrics
- Collaborate with Product, Sales, RevOps, and Support to improve handoffs, escalation processes, and churn-risk management
- Lead adoption of new processes and tools through training, documentation, and continuous improvement efforts
What We Are Looking For
- Strong experience in Customer Success, RevOps, Strategy & Operations, or Operational Excellence
- Experience improving or scaling post-sales teams in a SaaS environment
- Proven ability to design processes and implement operational improvements that drive measurable outcomes
- Experience applying automation or AI to business workflows
- Strong systems thinking and ability to translate complexity into clear, scalable processes
- Experience building reporting frameworks and defining productivity metrics
- Strong analytical skills with the ability to interpret data and drive decisions
- Ability to influence stakeholders across teams without direct authority
- Experience designing and delivering onboarding or training programs
- Clear and effective communication skills, both written and verbal
- Strong project management skills and ability to drive initiatives from idea to execution
- High ownership and attention to detail
What We Offer You
Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
Generous healthcare packages & mental health benefits
401K plus matching & equity grants for all new Smartlies
Wellness benefit & learning reimbursement opportunities
Volunteer time off days & company donation matching opportunities
And so much more…
Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!
#LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to SmartlyIn this role, you will be responsible for leading and running a sub-team of Customer Success Managers and /or Associates and leading the sub-teams revenue within the region. As the Lead, you will help the team handle a portfolio of customers and drive further change to improve the relationships and product and services adoption. This is the ultimate ‘player coach’ role within the CS function and a great stepping stone for managerial success.
As a Customer Success Lead at Smartly, you will
- Positively lead and handle a sub-team of Customer Success Managers and/or Associates in the region to reach their potential.
- Mentor the sub-team members and run their day to day output and engagement
- Take ownership of the sub-teams revenue, feature adoption, NPS, expansion (where a CP is not allocated), product feedback, customer experience, on-boarding and collaboration with other teams
- Coordinate key new customer onboarding
- Be responsible for line management tasks such as annual reviews, salary rounds and HR/People related topics supported by your Head of region
- Orchestrate the team to follow our enterprise account management playbooks to delight our customers
- Become the trusted advisor for your enterprise customers in the sub-team
- Ensure high quality customer experience to new and existing customers
- Enhance employee engagement and skills development within the team
- Improve feature adoption and cross sell services across your customer base
- Minimize customer churn and increase revenue
- Identify and take action on bottlenecks and areas of improvement
- Communicate upwards to your Head of Region optimally on your sub team performance and needs and help the Head of CS develop your sub-region and team
- Recruit, onboard and development a growing team of CSA’s and CSM’s
We're definitely looking for you if you
- A proven track record in Customer Success and/or Sales
- The desire to lead people and help them succeed
- Phenomenal understanding of the Smartly product and services
- Excellent knowledge of the digital marketing and paid social landscape
- Strong communication and interpersonal skills
- Track record of a commercial approach to enterprise account management
Perks & Benefits…
- Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
- Flexible in-office, hybrid, & remote work options depending on role
- Generous healthcare packages & mental health benefits
- Monthly wellness benefit and learning reimbursement opportunities
- 401K plus matching & equity grants for all new Smartlies
- Volunteer time off days & company donation matching opportunities
- Computer (MAC or PC), phone with plan
- And so much more…
#LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to SmartlyWho We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada is seeking a Global Solutions Engineer with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies in LATAM. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely.
What You'll Do
- Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
- Act as a trusted advisor for Verkada Customers and overcome objections while securing the technical win for Verkada.
- Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
- Work directly with your Account Managers to develop territory strategy for Verkada.
- Design Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.
- Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market
- Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
- Write White Papers and Knowledge Base articles about Verkada Products, features, and integrations.
- This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration.
What You Bring
- Entrepreneurial and positive attitude with a strong desire to learn.
- 5+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.
- Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
- Outstanding written & verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
- Able to work and adapt to an ever evolving workplace and company.
- Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft
- Experience working with Linux systems are a plus.
- Bonus points if you have previous startup experience.
Mexico Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in Mexico. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Technical Support Engineer
This role focuses on helping customers succeed with Smartly’s platform by resolving complex technical issues and improving overall product experience. You will work closely with Product and Engineering to investigate problems, support new feature rollouts, and ensure customers can rely on Smartly in their day-to-day operations. Your work directly impacts customer satisfaction and product quality.
What You Will Do
- Provide timely, high-quality technical support to customers using the Smartly platform
- Troubleshoot and resolve complex technical issues, including bugs and performance concerns
- Act as a liaison between customers, Product, and Engineering to ensure clear communication and effective resolution
- Reproduce, analyze, and document bugs, ensuring accurate prioritization and escalation
- Manage critical customer escalations with urgency and clear communication
- Develop expertise in marketing APIs (Meta, Google, TikTok, Snapchat, Pinterest) and Smartly’s platform
- Contribute to product improvements by sharing customer feedback and recurring issues
- Support product launches (Alpha/Beta) and help validate new features
- Mentor team members and contribute to internal documentation and knowledge sharing
What We Are Looking For
- Strong experience in technical support within a customer-facing environment, ideally in SaaS
- Proven troubleshooting and problem-solving skills, including root cause analysis
- Hands-on experience with SQL and JSON
- Familiarity with REST APIs, HTTP fundamentals, and web application architecture
- Ability to replicate, document, and escalate technical issues clearly and effectively
- Strong written and spoken communication skills in English
- Comfortable working independently and navigating ambiguous situations
- Availability to work Americas hours
What We Offer You
At Smartly, we offer a place where you can advance your career. Here, you'll find:
An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.
Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!
Apply Now and Build Your Future with Smartly!
Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together
#LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to SmartlyABOUT THIESS
Thiess, originating in Australia in 1933, is now a $4 billion global organization focusing on sustainable resource solutions, including mining services, land reclamation, and engineering consulting. With 12,000 employees, we are committed to creating lasting value for our clients and leading the way toward a more sustainable future.
We are a movement spearheading a journey towards a more sustainable future, and North America is a crucial part of it. Our unique business approach to contract mining currently makes our services available in the United States and Canada. In the US, we operate in Salt Lake City, Utah, Colorado, and the Intermountain West region. In Canada, our services are available in Sudbury, Greater Ontario, and the Northern Ontario region. We are also expanding to other states and areas in both countries.
Please get to know us better by watching the following videos about Our Purpose and Our Values!
ROLE OVERVIEW
The Electrical Maintenance Planner supports mining operations by optimizing equipment reliability by planning, scheduling, and coordinating electrical maintenance tasks, ensuring safety compliance, and managing parts inventory to minimize downtime. Working in alignment with OEM specifications, the role focuses on improving equipment availability, reducing unplanned downtime, and ensuring maintenance activities are completed safely, efficiently, and within budget.
KEY RESPONSIBILITIES
Planning & Scheduling
- Oversee electrical maintenance planning
- Identify potential work using an effective condition monitoring program and financial package-based work programs and provide guidance and support to the project teams
- Develop weekly agreed maintenance plans using equipment strategies to facilitate maximum production and minimize downtime and costs to meet plant availability and reliability targets
- Align other maintenance activities such as defects and breakdown repairs with periodic maintenance and provide updates on a weekly basis
- Develop a recommended and optimized bill of materials for the various standard jobs employed under the maintenance strategy
Finance and Commercial
- Ensure that work planned is completed within the allowed budget and resources by cost effective use of resources to maintain and service infrastructure
- Assist with the procurement and freight of parts and services and ensure full reliability of parts and equipment is retained while stored, only using approved suppliers and hire equipment
- Maintain accurate and effective costing reporting as well as support documentation and ensure all completed work orders are closed out
- Effectively use the company’s financial package to produce, review and maintain equipment lists and contracts and raise work orders for all maintenance activities
- Coordinate warranty claims and ensure warranty forms are lodged with OEMs for components and repairs using approved warranty processes and site documentation
- Identify project-based opportunities to improve equipment reliability and reduce maintenance costs to increase effectiveness and efficiency by eliminating repetitive, costly or low-value work
Maintenance & Reliability
- Utilize predictive maintenance processes to raise re-work requests and organize any additional maintenance requirements
- Ensure all materials, parts, personnel, tools, permits and equipment is available for execution when required by the plan
- Review and audit electrical repairs and services to ensure compliance with site maintenance schemes
- Review and report on planning and scheduling, equipment reliability and maintenance department performance
Health, Safety, Environment and Community
- Assist in the implementation and compliance of HSE plans to ensure safe and sustainable mobile plant and ancillary equipment
- Provide expert advice in all incident investigations to ensure the root causes are identified and that all the required documentation is reported. If applicable, play an active role in implementing corrective actions in consultation with relevant parties
- Constantly look to identify hazards and risks through regular inspections, audits, and behavioral observations as per HSE targets and take corrective actions where required
Relationship Management
- Liaise with all internal stakeholders to enhance coordination between the maintenance department, mine leadership, and client groups and minimize interruptions to operations by maintaining strong working relationships with relevant personnel
- Communicate detailed maintenance plans for scheduled maintenance to maintenance department, mine leadership, and client groups on a weekly basis
- Coordinate with the offsite maintenance planners to ensure the best business outcomes are achieved
- Promote prosperous healthy client relationships to network and identify new business opportunities
- Performs other related duties as assigned
WHAT YOU'LL BRING
- Minimum of 3 years’ planning experience in electrical planning for mining maintenance activities to include power distribution, large industrial motors and associated control systems
- Strong knowledge of fixed plant/mobile maintenance processing and associated maintenance processes in a surface mine operation
- Understanding of mechanical, electrical, and hydraulic systems within fixed plant or mobile assets
- Minimum of 5 years’ experience in fixed plant equipment maintenance – crushing, material handling, mill/processing- or mobile maintenance equipment (haul trucks, excavators, drillers, support equipment)
- Surface mining experience
- Expertise in predictive and preventative maintenance techniques
- Experience with resource allocation and optimizing maintenance workforce efficiency
- Familiar with Office 365, including strong Excel skills and MS Project skills
- SAP software experience required
- Use of Cat SIS and other OEM parts manuals
- Strong written and oral communication skills
- Ability to work in a team-oriented environment while being self-motivated and proactive
- Ability to analyze equipment and processing performance data to identify trends and improvement areas
- Strong organizational and time management skills to prioritize tasks and meet deadlines
- Valid US Driver’s License
- Authorization to work lawfully in the USA without sponsorship from Thiess
- Must be fluent in the English language
PHYSICAL REQUIREMENTS
- Work involves walking, standing, and climbing stairs or ladders to access field areas, equipment, and offices throughout the site
- May occasionally require bending, kneeling, or reaching to collect samples, perform inspections, or access workspaces
- Must be able to sit for extended periods while operating a vehicle or working at a computer
- Must maintain sufficient visual acuity and depth perception to operate vehicles and safely navigate active mining or construction environments
- Work is conducted in both office and outdoor site environments, with potential exposure to noise, dust, vibration, heat, cold, and uneven terrain
- Required to wear personal protective equipment (PPE) such as hard hat, steel-toed boots, safety glasses, gloves, and high-visibility clothing when in designated areas
- Must be physically capable of safely performing the essential duties of the position with or without reasonable accommodation
EDUCATION
- High school diploma, GED, or equivalent required
- Training and/or experience in maintenance management and/or maintenance planning processes preferred
- Vocational training in mechanics, engineering, or related field preferred
WHAT WE OFFER
- Culture: Work within a values-driven organization that prioritizes safety, discovery, accountability, respect, and empowerment
- Allowances: Site allowances, including accommodation, meals, and travel considerations
- Benefits: Comprehensive benefits package including medical, dental, and vision coverage, life insurance, and participation in 401k plan with company matching. Medical benefits include private health insurance with premium coverage for the employees and competitively subsidized private health insurance for immediate family
- Wellbeing: Employee Assistance Program (EAP).
- 401K retirement savings benefit with employer matching contributions
- Development: Access to ongoing learning, development, and career advancement opportunities within Thiess’ global network
- PTO, Paid Holidays
ADDITIONAL INFORMATION
- At Thiess we have a One HSE culture and want to ensure everyone is safe every day: employees, families and society. We are committed to our employees' health and wellness including the prevention of illness Although optional, we have a preference that all Thiess employees are vaccinated against COVID-19 and other serious illnesses
- Roster & Schedule: This role follows a Monday-Friday schedule. Additional hours may be required to meet business needs
- One week onsite (M-TH) One week remote (M-TH)
- Pay Range: $110,000-$130,000 USD Annual salary (DOE) + discretionary annual bonus
- Travel: This role requires approximately 50% travel to project sites. Travel frequency may vary by business needs
LEGAL DISCLAIMER
If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and alcohol screening/medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
As part of our dedication to the diversity of our workforce, Thiess is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us or have one of your representatives contact us at +1 (801) 300-1909.
Privacy Policy disclosure notice here.
Ready to apply?
Apply to Thiess
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Art Director (Focused on asset adaptation)
About the role:
Monks is seeking a talented production designer to further their skills in digital asset production, content design, and retouching. In this senior-level role, you will join a dedicated global team in producing top-quality content for the product interfaces of one of the world’s most recognizable brands.
Responsibilities:
- In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media, and display advertising.
- You work as part of a dedicated global team of designers, illustrators, animators, editors, and art directors who produce world-class work across time zones.
- The job is about harmonizing speed, style, and scale to produce loads of good-looking assets at a steady pace.
- Pixel perfectness is important. You safeguard quality at all times and work together with QA testers.
- In addition to making images look so good you'll want to lick them, you make sure that designs adhere to guidelines and are consistent across ad formats, dimensions, and languages.
- You will work together directly with art directors on the client side, representing .monks from a design POV.
Please be attentive to the requirements for this role and accompany your portfolio with a short cover letter detailing why you’re the right Monk for the job.
About you:
The essentials:
- For this role, we’re looking for a designer with around 6 years of experience crafting digital ads and assets.
- You have solid Photoshop and Illustrator skills. Sketch or Figma skills are a bonus.
- You need to master the art of silhouetting, and additional retouching skills are a plus.
- You know how to keep your files, layers, and folders super-organized, even if you’re a creative mess outside of Photoshop.
- You can take charge of tasks independently, collaborate with clients, and proactively lead projects.
- You can contribute to different stages of the production process; from setting styles and layouts to cutting formats and language versioning.
- Creating balanced and beautiful layouts is your second nature.
- You are always on the lookout for process efficiencies.
- You can handle repetitive tasks and stay focused.
- You are well-versed in English, production tricks, and cat videos.
- You are a clear communicator and are happy to work with designers from all over the world.
-->Consider that this role focuses on adaptations and not on creativity.
#LI-Hybrid
#LI-EE1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
What are we looking for?
We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.
Please note: This position may require participation in an on-call support rotation in the future.
Requirements
Technical Skills:
- Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
- SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
- Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
- Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
- Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
- Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
- Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
- Database Management: Strong experience with PostgreSQL.
- Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
- AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.
Observability: 5+ years of experience working with observability tools, and defining
Essential Non-Technical Skills:
- Requirements Elicitation: Ability to effectively gather and understand project requirements.
- Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
- Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
- Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
- Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
- Language: English proficiency is mandatory.
#LI-Remote
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Monks is seeking a Sr. Project Manager with a knack for design, animation, and video editing at scale. This person will work closely with our clients, so client-facing experience is a must.
This mid level role requires prior experience in digital advertising, transcreation, asset creation and/or integrated production, as well as an understanding of what is needed in the first place to make first-rate projects come about.
Role
- You’ll partner with one of our biggest clients to produce digital advertising assets that require our in-house teams to deliver quality x quantity.
- You are responsible for the process and completion of multiple design & animation projects simultaneously, managing the in- and output of our Design, Illustration and Animation Monks.
- A quality watchdog, you work closely together with our Program/Project Managers and production teams across several time zones to make sure pixels are pushed to perfection.
- You make sure that the work meets the client’s strategy, brand and creative goals, as well as our own quality standards.
- You help scoping and quoting projects, working with senior Monks and department leads to propose timelines and ballparks.
- As part of Monks, you are part of an international production company, with 9,000+ Monks from all production disciplines working together to craft the best of work.
Responsibilities
- A big part of your day-to-day is briefing team members on delivery objectives and keeping everyone informed on the progress of projects, and the latest office gossip.
- You make sure deadlines are met with lethal precision, and flag the ones that aren’t attainable upfront.
- You schedule, track and prioritize assignments and make sure the right resources (we mean people of course!) are available.
- You liaise between clients and teams to make sure Media.Monks nails milestone after milestone, hustling internal resources to meet external deadlines no matter what.
- You’ll be responsible for managing a team of producers and designers in your region, leading with passion and care.
Requirements
- You have at least 2+ years of hands-on experience doing awesome work as a Producer or Project Manager in digital advertising or creative production.
- Fluent English communication is a must.
- You have a solid understanding of the creative workflow of fast-paced design and animation projects.
- You also have sufficient technical knowledge to foresee and address possible planning/production issues, translating the complexity of such projects into lucid language that clients can understand.
- We need a true-born and fun-loving team player who can successfully work across teams, time zones and technologies.
- You can collaborate comfortably with digital artisans including creatives, illustrators, designers, 2D animators, 3D animators, concept artists.
- Setting up and managing production projects between offices is no easy task and requires superb written and verbal communication skills.
- Spreadsheets are your natural habitat, project management tools your best friend (e.g., TeamGantt, 10,000ft, Basecamp, Post-it notes).
- You break the ice, instead of breaking a sweat when in front of the client and when facing crazy cases of ambiguity.
- You have the experience and tools to solve problems in your back pocket, and you're not afraid to use them as needed.
#LI-VM1
#LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.
Key Responsibilities
- Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
- Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
- Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
- Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
- Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
- CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
- Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
- Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
- Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.
Requirements
- Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
- Language: English proficiency is mandatory.
- Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
- Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
- API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
- Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
- Version Control: Proficiency in Git and/or BitBucket.
- Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.
Preferred Qualifications (Pluses)
- Experience with Performance/Load Testing (e.g., JMeter, Locust).
- Knowledge of Security/Penetration Testing principles.
- Experience with Cloud Infrastructure (AWS, Azure, or GCP).
- Familiarity with Docker and Kubernetes for managing test environments.
LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
What we are looking for:
We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.
Key Responsibilities:
- Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
- Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
- System Configuration & Integration Support: Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
- Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
- Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
- Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.
Required Skills & Qualifications:
- Technical Proficiency
- Experience with ticketing systems (e.g., Jira or similar)
- Strong SQL skills for querying and analyzing data
- Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
- Ability to analyze application logs and debug issues
- Strong ability to understand complex SaaS products, configurations, and integrations.
- Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
- Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
- Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
- Experience in B2B environments is a plus
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Monks is seeking a Visual Quality Analyst (QA) to join our global quality team supporting one of the biggest clients in the world. You’ll play a key role in ensuring visual excellence across large-scale digital campaigns and assets produced by cross-functional creative and production teams.
This role requires an expert eye for design, deep knowledge of testing tools, and the ability to manage complex QA processes for high-volume, high-visibility creative output.
Role
As a Visual QA, you’ll be responsible for defining and executing testing strategies to ensure the highest level of quality across digital assets — including banners, images, and video content. You’ll collaborate closely with design, production, and engineering teams to identify visual inconsistencies, usability issues, and brand deviations before final delivery.
You’ll take ownership of your projects end-to-end: from planning and testing to bug management and post-delivery verification.
Responsibilities
- Review and test a wide range of digital assets (banners, images, videos, and more) with exceptional precision and attention to detail.
- Execute QA strategies and test plans for multiple concurrent projects, ensuring timely delivery and top-tier quality.Identify, document, and prioritize bugs using standardized tracking tools; triage issues based on severity and impact.
- Collaborate with designers, producers, and developers to resolve visual and technical issues efficiently.
- Review specifications, brand guidelines, and design documents to anticipate potential quality risks.
- Maintain fluent use of content Digital Asset Management (DAM) systems for organizing, retrieving, and tracking digital content.
- Troubleshoot issues within the DAM system and suggest process improvements.
- Create and maintain comprehensive QA documentation, test plans, and visual validation checklists.
- Support overall operational efficiency by suggesting process improvements in testing and bug management workflows.
- Work hands-on with Photoshop, Adobe Premiere, Sketch, and other creative tools to validate and analyze visual deliverables accurately.
Requirements
- 3+ years of experience in Quality Assurance or Testing, preferably within creative production, digital advertising, or post-production environments.
- Strong understanding of graphic design principles and familiarity with tools such as Adobe Creative Cloud, Media Info, Frame.io, Photoshop, Adobe Premiere, and Sketch.
- Hands-on experience with QA methodologies, testing processes, and bug tracking systems (e.g., Jira, Trello, or similar).
- Advanced attention to visual detail, with the ability to identify subtle inconsistencies across formats and platforms.
- Proven ability to create, execute, and manage QA test plans for large-scale or complex campaigns.Strong collaboration skills; able to work cross-functionally with design, production, and technology teams.
- Excellent written and verbal communication skills in English
- Proficiency in documentation creation, workflow mapping, and delivering training to larger groups.
- Highly organized, proactive, and self-sufficient — capable of owning multiple QA tracks simultaneously.
- Based in Mexico City, with availability to work from the office three days per week.
#LI-VM1
#LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
HR Generalist
About the Role
As an HR Generalist, you’ll own the pre-hire and hiring process, and coordinate the first steps of onboarding. Manages the People administrative side (excluding payroll), ensuring correct documentation and operational flow.
This role adds value through automation and process efficiency, reducing rework. Operates primarily in Mexico and supports countries with smaller headcount such as Chile, Costa Rica, and provides support to Colombia.
Responsibilities:
Scope: MX headcount (420 monks)- Freelos (50 approx) - Chile headcount (10 monks)- CR headcount (5 monks)
- Pre-hire and onboarding process management
- Onboarding process and 1st session
- Freelancers process (pre-hire, payments, exits)
- Automatization of transactional processes
- Responsable of benefits vendors and corporate agreements
- Create PO´S on system and follow ups until payments
- Run different monthly reports
- Internal Communication
- Propose and implement improvements to increase efficiency
- Operational support to HRBPs
- Support during audit processes
- Generation of employment certificates
- Update HR policies and processes
- Data entry in the different spreadsheets
- RTO coordination
- Brigade members (first-aid/evacuation team)
- Support in Cultural Initiatives
About You
The essentials:
- 3-5 years of experience in administration, HR processes
- Tech-savvy with the ability to pick up new tools and systems quickly.
- Strong attention to detail.
- Ability to identify areas of opportunity, create a project plan, and implement it.
- Previous experience in Workday is a significant plus.
- Project management tools are highly valued.
Must-have requirements
- Advanced English.
- Knowledge of platforms and the use of AI to automate and streamline HR processes.
- Proficiency in Google Workspace (Sheets/Slides) Advance level of Excel
- Experience dealing with senior/managerial levels.
#LI-Hybrid
#LI-EE1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Mid Art Director (Focused on asset adaptation)
About the role:
Monks is seeking a talented production designer to further their skills in digital asset production, content design, and retouching. In this senior-level role, you will join a dedicated global team in producing top-quality content for the product interfaces of one of the world’s most recognizable brands.
Responsibilities:
- In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media, and display advertising.
- You work as part of a dedicated global team of designers, illustrators, animators, editors, and art directors who produce world-class work across time zones.
- The job is about harmonizing speed, style, and scale to produce loads of good-looking assets at a steady pace.
- Pixel perfectness is important. You safeguard quality at all times and work together with QA testers.
- In addition to making images look so good you'll want to lick them, you make sure that designs adhere to guidelines and are consistent across ad formats, dimensions, and languages.
- You will work together directly with art directors on the client side, representing .monks from a design POV.
Please be attentive to the requirements for this role and accompany your portfolio with a short cover letter detailing why you’re the right Monk for the job.
About you:
The essentials:
- For this role, we’re looking for a designer with around 4 years of experience crafting digital ads and assets.
- You have solid Photoshop and Illustrator skills. Sketch or Figma skills are a bonus.
- You need to master the art of silhouetting, and additional retouching skills are a plus.
- You know how to keep your files, layers, and folders super-organized, even if you’re a creative mess outside of Photoshop.
- You can take charge of tasks independently, collaborate with clients, and proactively lead projects.
- You can contribute to different stages of the production process; from setting styles and layouts to cutting formats and language versioning.
- Creating balanced and beautiful layouts is your second nature.
- You are always on the lookout for process efficiencies.
- You can handle repetitive tasks and stay focused.
- You are well-versed in English, production tricks, and cat videos.
- You are a clear communicator and are happy to work with designers from all over the world.
-->Consider that this role focuses on adaptations and not on creativity.
#LI-Hybrid
#LI-EE1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
- Working as part of a dedicated client team, you’ll edit and animate campaign and social content for a top-name (and top-secret) brand.
- Design and animate titles, end cards and accompanying graphics for different platforms
- Design and animate social media posts, generating original content from scratch as well as adapting or incorporating provided assets
- Work closely with art directors to concept creative solutions for clients
- Work with the creative team and production to understand project scope and objectives.
- Keeping up to date with latest design/animation techniques
- Adaptation of campaign assets - logo and artwork preparation, retouching, color grading etc.
- Light editing
- Export and deliver appropriate files to the specification given.
- General IT housekeeping of software, plugins, assets, style-guides etc.
- Compliance with guidelines, deadlines and design standards.
- Adhere to internal workflow and process
- Ability to find workflow efficiencies and optimization across the pipelines is a plus.
- Must have at least 5+ years of agency advertising experience
- Must be a bright, articulate, self-starter who can take initiative and bring new ideas to the table.
- Must be able to work closely with a team of graphic designers, editors, and art-directors.
- Expert-level proficiency in Adobe After Effects, including expression writing and template creation.
- Solid experience in Cinema 4D (or other 3D tools, with C4D preferred).
- Strong design fundamentals: typography, composition, timing, and visual storytelling.
- Ability to troubleshoot technical issues in both 2D and 3D workflows.
- Comfortable working in a macOS environment.
- Familiarity with Mac Systems
- Typography, Layout and Design skills
- Experience working within strict brand guidelines, as well as adapting campaign look & feel
- Passionate about design, and a student of social trends
- Possess a willingness to explore multiple options and adapt to stakeholder feedback
- Professional, efficient, organized, detail-oriented, have excellent follow-through, and thrive in a fast-paced environment
- Have the ability to work independently and collaboratively and to successfully manage concurrent and competing projects
- You will be expected to adhere to a high level of confidentiality
-
It’s essential to have advanced English.
#LI-Hybrid
#LI-EE1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Freelance Mid/Senior Post Producer (6-Month Project)
At Monks, we are seeking a skilled Mid/Senior Freelance Post Producer to contribute to a specific project over the next six months. We encourage applications from individuals with backgrounds in animation and VFX, as well as Project Managers who possess strong post-production experience.
This position is fully remote, requiring exclusive availability within the UTC-6 timezone. Proficiency in English is essential, as you will be collaborating daily with global teams and clients.
- We are particularly interested in candidates located in Mexico.
Responsibilities
- Collaborate with cross-functional teams to ensure projects are delivered on time and meet quality standards.
- Demonstrate strong project management and organizational skills.
- Provide clear and proactive status updates.
- Ensure that deliverables align with client expectations.
Qualifications
- Exceptional communication skills.
- Experience with project management tools such as Monday or Jira.
- Thorough understanding of post-production workflows.
- Ability to excel in fast-paced environments.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
- Asegurar narrativa y calidad técnica en la creación y edición de contenido audiovisual
- Adaptar formatos, entregar assets y cumplir tiempos de producción.
- Gestionar flujos de trabajo
Al unirte a nuestro Pool de Talento, serás la primera persona que consideraremos para futuras vacantes de Project Manager en Monks. ¡Sé proactivo y déjanos tu CV hoy mismo!Importante: Este post no está ligado a una posición abierta sino a una base de datos.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations and implement scalable systems and process efficiently. The ideal candidate should be a go-getter that can hit the ground running and be able to prioritize individual and team objectives, while developing accounting and billing infrastructures.
Responsibilities will include:
- Review contracts/IOs/SOWs to ensure appropriate approval and billing rates/rules
- Manage billing engine and verify platform accuracy to ensure timely and accurate invoicing
- Collaborate with delivery teams to resolve invoice discrepancies in a timely manner
- Reconcile COGS accrual and bills on a monthly basis
- Assist legal and sales team to assess customer credit and risk analysis
- Develop and maintain billing metrics for senior leadership
- Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
- Assist with ad hoc projects as needed
Qualifications/Background Sought:
- Ability to communicate in English (both written and spoken)
- Bachelor degree completed in accounting, finance, or related field
- 3+ years accounting experience, minimum 1 year AR/billing experience
- Excel in analytical and problem solving skills
- You are able to prioritize competing demands
- Ability to work with various computer systems and large data sets
- Ease of learning and adaptation: we have the ability to change fast
- Experience in AdTech or technology startups preferred
#LI-Remote
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations, revenue recognition analysis, and implementation of scalable systems and processes.
Responsibilities will include:
- Review contracts/IOs/SOWs to ensure appropriate approval and IFRS15 requirements
- Collaborate cross functionally with business partners for appropriate revenue scheduling
- Collaborate with delivery teams to resolve proof of delivery discrepancies in a timely manner
- Reconcile COGS accrual and bills on a monthly basis in order accurately reflect net revenue
- Develop and maintain metrics for senior leadership
- Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
- Assist with ad hoc projects as needed
Qualifications/Background Sought:
- Ability to communicate in English (both written and spoken)
- Bachelor degree completed in accounting, finance, or related field
- 3+ years accounting experience, minimum 3 years revenue/billing experience
- Excel in analytical and problem solving skills
- You are able to prioritize competing demands.
- Ability to work with various computer systems and large data sets
- Ease of learning and adaptation: we have the ability to change fast
- Experience in AdTech or technology startups preferred
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About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Inside Sales Manager
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This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets. The role drives daily execution, coaching effectiveness, pipeline hygiene, and short-range forecast accuracy through hands-on leadership and disciplined inspection.
Essential Duties & Responsibilities:
- Lead and develop a team of Sales Development Representatives accountable for SAL production, activity standards, and qualification quality within assigned segments or territories.
- Own team SAL attainment and short-range forecasting, ensuring accuracy, transparency, and alignment to defined pipeline creation targets.
- Provide ongoing coaching and skill development to SDRs, including call reviews, messaging refinement, objection handling, qualification standards, and effective opportunity handoff practices.
- Drive disciplined daily inspection of activity metrics, SAL quality, conversion indicators, and data integrity to ensure consistent execution and performance visibility.
- Maintain pipeline hygiene by ensuring leads are worked, dispositioned, documented, and routed accurately within customer relationship management and sales engagement systems.
- Enforce adherence to established qualification criteria, engagement cadences, and service-level expectations to ensure SAL readiness and downstream Sales acceptance.
- Partner with Marketing and Revenue Operations to provide feedback on lead quality, routing effectiveness, campaign outcomes, and process improvements impacting funnel performance.
- Support workforce planning activities such as hiring participation, onboarding support, ramp management, and performance management to sustain productivity and coverage standards.
- Identify performance risks or gaps in SAL production and implement corrective actions through targeted coaching, activity adjustments, or process reinforcement.
- Promote a culture of accountability, data accuracy, responsiveness, and continuous improvement within the Sales Development team.
- Perform other duties and responsibilities as required to support business needs.
- Job Level Competencies Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams.
- Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
- Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives.
- Decisions are guided by policies, procedures, business plans and independent judgment.
- Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management.
- Participates and presents at meetings with internal and external representatives.
- Decisions may have an impact on work processes and outcomes.
- Erroneous decisions or recommendations may result in serious delays and considerable expenditure of additional time, people and/or financial resources.
Qualifications:
- Typical experience: 8+ years in related role or experience including 2+ years in management.
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Demonstrated experience leading Sales Development or comparable frontline pipeline-generation teams in a performance-driven environment.
- Proven ability to coach individual contributors to measurable productivity and qualification standards.
- Strong understanding of sales development metrics, including SAL attainment, conversion rates, activity productivity, and pipeline contribution.
- Experience managing shortrange forecasting
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
For Individuals based in New York, Illinois, Colorado, Washington, and California, Cision is required to disclose a salary range for this role. This compensation range is specific to these states, however base pay may vary depending on a range of relevant factors.
Ready to apply?
Apply to Brandwatch
This role is responsible for owning and growing a portfolio of Commercial accounts by driving expansion ARR and durable NRR outcomes. This role leads structured expansion and renewal strategies across moderate-complexity accounts, delivering predictable revenue growth through disciplined account planning, multi-product adoption, and value-based commercial execution.
What you'll do
- Own and deliver expansion ARR quota and renewal performance within assigned Commercial accounts.
- Develop and execute structured account plans focused on multi-product adoption and wallet-share growth.
- Lead complex discovery and expansion conversations across multi-stakeholder buying groups.
- Drive disciplined renewal strategy, negotiation, and retention execution.
- Manage larger deal sizes and moderate sales cycle complexity.
- Maintain accurate revenue forecasting and pipeline inspection discipline.
- Partner cross-functionally with CX, Product, and Solutions to ensure alignment on expansion strategy.
- Identify commercial risk signals and proactively mitigate renewal exposure.
- Ensure clean commercial handoffs where role transitions are required.
- Perform other duties and responsibilities as required to support business needs.
What you'll bring
- 3-5 years of experience in a related role. Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Experience managing Commercial account portfolios with ARR responsibility.
- Demonstrated ability to drive expansion and renewal growth in multi-stakeholder environments.
- Strong negotiation and commercial strategy capability.
- Experience with structured sales methodologies.
The OTE range for this role is $80,000 - $115,000 and will vary based on a wide range of factors including location, experience, qualifications and team.
Ready to apply?
Apply to Cision
Enterprise Account Executive
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This role is responsible for owning net-new customer acquisition within Enterprise and Government segments by leading complex, multi-stakeholder pursuits and delivering significant new annual recurring revenue (ARR). This role drives strategic revenue growth through advanced qualification rigor, executive-level engagement, and disciplined execution across extended sales cycles.
What you'll do:
- Own and deliver net-new ARR quota within Enterprise segments.
- Develop and execute strategic account plans to convert high-value prospects into new customers.
- Lead complex discovery across executive, procurement, security, and technical stakeholders.
- Navigate regulatory, compliance, and procurement processes associated with Enterprise and Government buyers.
- Build and defend business cases aligned to measurable customer outcomes.
- Manage extended sales cycles with high average selling prices.
- Maintain strong forecast accuracy and opportunity inspection discipline.
- Partner cross-functionally to mitigate technical and commercial risk in high-impact deals.
- Transition new customers to post-sale teams following contract execution.
- Perform other duties and responsibilities as required to support business needs.
What you'll bring:
- 8-10 years of experience in sales
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Significant experience in Enterprise or complex B2B sales with quota responsibility.
- Demonstrated ability to close large, multi-stakeholder deals.
- Strong executive presence and strategic selling capability.
- Experience navigating procurement, compliance, or regulated buying environments.
Preferred Qualifications:
- Experience selling into Government or highly regulated industries.
- Experience managing long-cycle, high-value transactions.
- Advanced training in structured sales methodologies.
The OTE range for this role is $200,000 - $250,000 and will vary based on a wide range of factors including location, experience, qualifications and team.
Ready to apply?
Apply to Cision
This role is responsible for owning net-new customer acquisition within Enterprise and Government segments by leading complex, multi-stakeholder pursuits and delivering significant new annual recurring revenue (ARR). This role drives strategic revenue growth through advanced qualification rigor, executive-level engagement, and disciplined execution across extended sales cycles.
What you'll do:
- Own and deliver net-new ARR quota within Enterprise segments.
- Develop and execute strategic account plans to convert high-value prospects into new customers.
- Lead complex discovery across executive, procurement, security, and technical stakeholders.
- Navigate regulatory, compliance, and procurement processes associated with Enterprise and Government buyers.
- Build and defend business cases aligned to measurable customer outcomes.
- Manage extended sales cycles with high average selling prices.
- Maintain strong forecast accuracy and opportunity inspection discipline.
- Partner cross-functionally to mitigate technical and commercial risk in high-impact deals.
- Transition new customers to post-sale teams following contract execution.
- Perform other duties and responsibilities as required to support business needs.
What you'll bring:
- 8-10 years of experience in sales
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Significant experience in Enterprise or complex B2B sales with quota responsibility.
- Demonstrated ability to close large, multi-stakeholder deals.
- Strong executive presence and strategic selling capability.
- Experience navigating procurement, compliance, or regulated buying environments.
Preferred Qualifications:
- Experience selling into Government or highly regulated industries.
- Experience managing long-cycle, high-value transactions.
- Advanced training in structured sales methodologies.
The OTE range for this role is $200,000 - $250,000 and will vary based on a wide range of factors including location, experience, qualifications and team.
Ready to apply?
Apply to Cision
This role is responsible for owning net-new customer acquisition within Enterprise and Government segments by leading complex, multi-stakeholder pursuits and delivering significant new annual recurring revenue (ARR). This role drives strategic revenue growth through advanced qualification rigor, executive-level engagement, and disciplined execution across extended sales cycles.
What you'll do:
- Own and deliver net-new ARR quota within Enterprise segments.
- Develop and execute strategic account plans to convert high-value prospects into new customers.
- Lead complex discovery across executive, procurement, security, and technical stakeholders.
- Navigate regulatory, compliance, and procurement processes associated with Enterprise and Government buyers.
- Build and defend business cases aligned to measurable customer outcomes.
- Manage extended sales cycles with high average selling prices.
- Maintain strong forecast accuracy and opportunity inspection discipline.
- Partner cross-functionally to mitigate technical and commercial risk in high-impact deals.
- Transition new customers to post-sale teams following contract execution.
- Perform other duties and responsibilities as required to support business needs.
What you'll bring:
- 8-10 years of experience in sales
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Significant experience in Enterprise or complex B2B sales with quota responsibility.
- Demonstrated ability to close large, multi-stakeholder deals.
- Strong executive presence and strategic selling capability.
- Experience navigating procurement, compliance, or regulated buying environments.
Preferred Qualifications:
- Experience selling into Government or highly regulated industries.
- Experience managing long-cycle, high-value transactions.
- Advanced training in structured sales methodologies.
The OTE range for this role is $200,000 - $250,000 and will vary based on a wide range of factors including location, experience, qualifications and team.
Ready to apply?
Apply to Cision
This role is responsible for owning net-new customer acquisition within Enterprise and Government segments by leading complex, multi-stakeholder pursuits and delivering significant new annual recurring revenue (ARR). This role drives strategic revenue growth through advanced qualification rigor, executive-level engagement, and disciplined execution across extended sales cycles.
What you'll do:
- Own and deliver net-new ARR quota within Enterprise segments.
- Develop and execute strategic account plans to convert high-value prospects into new customers.
- Lead complex discovery across executive, procurement, security, and technical stakeholders.
- Navigate regulatory, compliance, and procurement processes associated with Enterprise and Government buyers.
- Build and defend business cases aligned to measurable customer outcomes.
- Manage extended sales cycles with high average selling prices.
- Maintain strong forecast accuracy and opportunity inspection discipline.
- Partner cross-functionally to mitigate technical and commercial risk in high-impact deals.
- Transition new customers to post-sale teams following contract execution.
- Perform other duties and responsibilities as required to support business needs.
What you'll bring:
- 8-10 years of experience in sales
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Significant experience in Enterprise or complex B2B sales with quota responsibility.
- Demonstrated ability to close large, multi-stakeholder deals.
- Strong executive presence and strategic selling capability.
- Experience navigating procurement, compliance, or regulated buying environments.
Preferred Qualifications:
- Experience selling into Government or highly regulated industries.
- Experience managing long-cycle, high-value transactions.
- Advanced training in structured sales methodologies.
The OTE range for this role is $200,000 - $250,000 and will vary based on a wide range of factors including location, experience, qualifications and team.
Ready to apply?
Apply to Cision
This role is responsible for owning net-new customer acquisition within Enterprise and Government segments by leading complex, multi-stakeholder pursuits and delivering significant new annual recurring revenue (ARR). This role drives strategic revenue growth through advanced qualification rigor, executive-level engagement, and disciplined execution across extended sales cycles.
What you'll do:
- Own and deliver net-new ARR quota within Enterprise segments.
- Develop and execute strategic account plans to convert high-value prospects into new customers.
- Lead complex discovery across executive, procurement, security, and technical stakeholders.
- Navigate regulatory, compliance, and procurement processes associated with Enterprise and Government buyers.
- Build and defend business cases aligned to measurable customer outcomes.
- Manage extended sales cycles with high average selling prices.
- Maintain strong forecast accuracy and opportunity inspection discipline.
- Partner cross-functionally to mitigate technical and commercial risk in high-impact deals.
- Transition new customers to post-sale teams following contract execution.
- Perform other duties and responsibilities as required to support business needs.
What you'll bring:
- 8-10 years of experience in sales
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Significant experience in Enterprise or complex B2B sales with quota responsibility.
- Demonstrated ability to close large, multi-stakeholder deals.
- Strong executive presence and strategic selling capability.
- Experience navigating procurement, compliance, or regulated buying environments.
Preferred Qualifications:
- Experience selling into Government or highly regulated industries.
- Experience managing long-cycle, high-value transactions.
- Advanced training in structured sales methodologies.
The OTE range for this role is $200,000 - $250,000 and will vary based on a wide range of factors including location, experience, qualifications and team.
Ready to apply?
Apply to Cision
This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets. The role drives daily execution, coaching effectiveness, pipeline hygiene, and short-range forecast accuracy through hands-on leadership and disciplined inspection.
Essential Duties & Responsibilities:
- Lead and develop a team of Sales Development Representatives accountable for SAL production, activity standards, and qualification quality within assigned segments or territories.
- Own team SAL attainment and short-range forecasting, ensuring accuracy, transparency, and alignment to defined pipeline creation targets.
- Provide ongoing coaching and skill development to SDRs, including call reviews, messaging refinement, objection handling, qualification standards, and effective opportunity handoff practices.
- Drive disciplined daily inspection of activity metrics, SAL quality, conversion indicators, and data integrity to ensure consistent execution and performance visibility.
- Maintain pipeline hygiene by ensuring leads are worked, dispositioned, documented, and routed accurately within customer relationship management and sales engagement systems.
- Enforce adherence to established qualification criteria, engagement cadences, and service-level expectations to ensure SAL readiness and downstream Sales acceptance.
- Partner with Marketing and Revenue Operations to provide feedback on lead quality, routing effectiveness, campaign outcomes, and process improvements impacting funnel performance.
- Support workforce planning activities such as hiring participation, onboarding support, ramp management, and performance management to sustain productivity and coverage standards.
- Identify performance risks or gaps in SAL production and implement corrective actions through targeted coaching, activity adjustments, or process reinforcement.
- Promote a culture of accountability, data accuracy, responsiveness, and continuous improvement within the Sales Development team.
- Perform other duties and responsibilities as required to support business needs.
- Job Level Competencies Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams.
- Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
- Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives.
- Decisions are guided by policies, procedures, business plans and independent judgment.
- Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management.
- Participates and presents at meetings with internal and external representatives.
- Decisions may have an impact on work processes and outcomes.
- Erroneous decisions or recommendations may result in serious delays and considerable expenditure of additional time, people and/or financial resources.
Qualifications:
- Typical experience: 8+ years in related role or experience including 2+ years in management.
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
- Demonstrated experience leading Sales Development or comparable frontline pipeline-generation teams in a performance-driven environment.
- Proven ability to coach individual contributors to measurable productivity and qualification standards.
- Strong understanding of sales development metrics, including SAL attainment, conversion rates, activity productivity, and pipeline contribution.
- Experience managing shortrange forecasting
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
For Individuals based in New York, Illinois, Colorado, Washington, and California, Cision is required to disclose a salary range for this role. This compensation range is specific to these states, however base pay may vary depending on a range of relevant factors.
Ready to apply?
Apply to Cision