Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe.

As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management.

What you’ll do

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

Responsibilities

• Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
• Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
• Partner with other Sales and Technical Services teams to improve the overall Stripe user journey. 
• Engage with Product and Engineering teams to help drive product strategy for large users.
• Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.  The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience working with strategic customers on technology solutions, with a track record of top performance
• Ability to understand complex business requirements and craft tailored solutions
• Quick learner with the ability to explain technical concepts to Stripe’s largest customers
• Proven project management skills and strong critical thinking abilities 
• Experience identifying and solving internal process inefficiencies 
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment

Preferred qualifications

• Prior experience at a growth stage Internet/software company
• Experience in the payments industry
• Knowledge of APIs 
• Knowledge of SQL

About the Role

The Technical Trainer is responsible for rapidly enabling new and existing Technical Support Engineers to deliver high-quality, technically accurate, and culturally effective support for Veeam Backup & Replication v13 and Veeam Data Cloud (VDC) products.

This role bridges deep technical expertise, structured troubleshooting methodology, and Japanese customer-handling excellence, ensuring engineers are release-ready, log-literate, and customer-confident at all times.

What You’ll Do

Technical Product Training 

• Design and deliver structured onboarding and advanced training for: VBR v13 architecture, features, workflows, and best practices, VDC platform capabilities, deployment models, and limitations
• Translate complex product behavior into support-ready mental models for new engineers
• Ensure engineers can confidently explain “why”, not just “how”, to customers

Troubleshooting & Log Analysis Training

• Deliver hands-on training on: Systematic troubleshooting methodologies, Advanced log analysis (“log diving”) for VBR and VDC, Identifying root cause vs. symptom
• Teach engineers how to: Correlate logs across components, Identify known issues vs. new defects, Prepare high-quality escalation packages for R&D, Maintain and evolve internal troubleshooting playbooks

Training Content Localization (English → Japanese)

• Translate and localize training materials from English to clear, professional Japanese, including: Slide decks, Lab guides, Troubleshooting flows, Release update summaries, Adapt content for Japanese technical and communication norms, not literal translation
• Ensure terminology consistency with: Veeam product language, Existing Japanese KBs and customer-facing materials 

Monthly Case Handling Process Training

• Conduct recurring monthly training for L1 Technical Support Engineers covering: Case lifecycle management, Effective triage and prioritization, Data collection discipline, When and how to escalate
• Analyze real case data to: Identify common handling gaps, Reinforce best practices, Reduce reopens, delays, and customer friction 

Japanese Customer Handling & Soft Skills Training

• Deliver targeted training focused on Japanese customer expectations, including: Polite but efficient communication, Managing escalations professionally, Explaining technical limitations without losing trust, Balancing speed, accuracy, and empathy
• Coach engineers on: Written Japanese communication quality, Phone and meeting etiquette, Handling difficult or high-pressure customers

Release & Enhancement Readiness

• Continuously monitor: Product enhancements, Hotfixes, Major and minor releases
• Deliver release-ready training immediately after GA, including: What changed, What will break, What customers will ask on Day 1
• Partner with: Product Management, R&D, Global Enablement to ensure local teams are never behind the release curve

Continuous Improvement & Stakeholder Collaboration

• Work closely with: Technical Support leadership, ATS / Escalation teams, QA and Product teams
• Provide feedback loops on: Training gaps, Product pain points, Documentation weaknesses
• Maintain training effectiveness metrics: Time to productivity, Case quality improvements, Reduction in avoidable escalations

What You’ll Bring

Technical

Language & Communication

Training & Coaching

Personal Attributes (Non-Negotiable)

Success Metrics (What “Good” Looks Like)

What You’ll Get 

• 10 days of paid annual leave after 6 months of continuous employment, increasing with tenure up to 20 days after 6.5 years, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

As a Sr Advisory Solution Consultant at Armis, you’ll bridge the gap between our advanced
solutions and our clients’ critical needs. You'll partner with our Sales team to provide technical
expertise, demonstrate our platform's value and ensure our customers are equipped to combat
today’s complex cybersecurity threats.
This is your chance to be the trusted technical advisor, solving challenges, delivering insights,
and directly contributing to the success of a global leader in the cybersecurity space. Not all
heroes wear capes…

What you will do…

● Engage & Educate: Partner with Sales Representatives to understand client
requirements, articulate the value of Armis solutions, and provide in-depth product
demonstrations tailored to their needs.
● Problem Solve: Analyze customer environments, identify challenges, and recommend
solutions that enhance their security posture.
● Customize Solutions: Develop proof-of-concept (POC) deployments and guide clients
through implementation strategies to showcase the effectiveness of Armis technology.
● Be a Technical Expert: Stay updated on the latest cybersecurity trends and Armis
product developments to position yourself as a go-to resource for both clients and
internal teams.
● Collaborate: Work cross-functionally with Product, Engineering and Customer Success
teams to address feedback and continually enhance our offerings.
● Evangelize Security: Present at industry events, webinars, and customer meetings to
highlight the importance of robust asset visibility and security.

What we expect…

● Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or
related technical role, essential to have deep knowledge & experience in cybersecurity.
● Hands-On Knowledge: Familiarity with IT, IoT, OT environments, and cybersecurity
frameworks. Hands-on experience with networking, security tools & enterprise software.
● Sales Acumen: Ability to translate complex technical concepts into business value
propositions that resonate with customers.
● Communication Skills: Exceptional presentation and interpersonal abilities, with a knack
for building trust with both technical and non-technical stakeholders.
● Problem Solver: A proactive mindset with strong troubleshooting and analytical skills.
● Education & Certifications: A bachelor’s degree in a related field (Computer Science,
Engineering, etc.) or equivalent experience. Industry certifications (e.g., CISSP, CEH)
are advantageous.

We know there is a lot to consider when applying for a new job, and quite often job descriptions
provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to
avoid the confidence gap. We don’t expect you to meet each of the listed requirements perfectly
to be considered for any of our roles.

Role Purpose

The Acquisition Consultant engages senior customer stakeholders to uncover strategic objectives, shape multi-year transformation opportunities, and develop finance-grade value propositions that support executive decision-making. The role requires disciplined account qualification, structured executive discovery, strategic framing, and the ability to translate business and market insights into clear, actionable acquisition opportunities. The consultant partners closely with Sales, guiding account strategy and contributing to predictable, scalable acquisition motions across regions.

What You’ll Be Doing

Executive Engagement & Value Creation
● Engage senior stakeholders with Sales to uncover strategic priorities and objectives.
● Develop finance-grade value propositions and business cases that open pathways with C-1 and C-2 executives.
● Shape multi-year value narratives that align customer outcomes with Pure’s strengths.

Account Qualification & Opportunity Assessment
● Identify and qualify high-potential accounts through disciplined, structured assessment.
● Lead acquisition-focused executive sessions to validate priorities, assess alignment, and determine clear next steps.
● Apply strategic and industry insights to guide opportunity progression.

Methodology Enablement & Sales Partnership
● Coach Sales teams on executive access, qualification discipline, Challenger/value frameworks, and financial selling.
● Contribute to building predictable and scalable acquisition motions across regions.
● Support adoption of acquisition frameworks that raise overall team capability.

Acquisition Leadership & Workstream Management
● Lead acquisition workstreams with autonomy, clarifying objectives, aligning contributors, and maintaining consistent forward progress.
● Help internal teams understand customer priorities, economic pressures, and strategic context.
● Remove ambiguity through structured problem solving and coordinated collaboration.

Strategic & Market Insight Application
● Apply insight into customer business models, market trends, financial posture, and transformation priorities.
● Use industry context to guide decisions, shape messaging, and influence account direction.
● Integrate competitive intelligence and external drivers into recommendations.

Consultative Discovery & Insight Synthesis
● Conduct disciplined discovery with executives and cross-functional leaders to uncover financial, operational, and strategic drivers.
● Tailor questioning to reveal underlying motivations, barriers, and value levers.
● Synthesize discovery insights into clear acquisition opportunities and strategic hypotheses.

Deliverables, Quality & Professional Standards
● Produce polished, customer-ready value propositions, qualification summaries, and strategic materials.
● Document assumptions clearly and apply strong governance and version control.
● Ensure all deliverables meet high standards of rigor, clarity, and defensibility.

Influence & Executive Communication
● Craft persuasive, executive-relevant narratives that guide customer discussions and reframe value.
● Use logic, evidence, and structured communication to shift perspectives and influence strategic direction.
● Adapt communication style to different executive personas and contexts.

Learning & Adaptability
● Learn quickly across varied accounts and industry environments.
● Apply new frameworks, methodologies, and financial concepts with minimal support.
● Adjust approach dynamically based on customer context, stakeholder dynamics, and emerging insight.

What You’ll Bring

● Strong capability engaging directly with customer senior executives and guiding strategic conversations.
● Proven experience in disciplined account qualification, structured discovery, and acquisition motions.
● Ability to coach, influence, and elevate internal Sales teams through frameworks and methodologies.
● Skilled in synthesizing complex strategic, financial, and operational insights into compelling recommendations.
● Exceptional communication, documentation quality, and narrative development skills.
● High learning agility and adaptability across diverse industries, accounts, and executive environments.

Impact

You’ll be working hand in hand with our most strategic global clients ensuring Pure are able to quantify and position the full value of our solutions to deliver a compelling business and financial proposition. This will help our clients improve the business metrics which matter to them, ensuring they maximise the full advantage of Pure’s data platform.

Purpose

Everpure is seeking a Value Consultant to join our Global Value Management team. In this role, you will independently lead value workstreams, develop compelling customer value propositions, and build validated business cases that help customers fully realise the economic impact of Pure’s data platform.

You will work closely with internal partners and customers stakeholders across IT, Finance, Procurement and Operations to quantify cost savings, operational improvements, risk reduction, and business outcomes. This role requires strong analytical thinking, a consultative mindset, and the ability to translate technical infrastructure and operational insights into clear, defensible commercial and financial impact.

What You’ll Be Doing

Business Case Development

• Own and maintain customer business cases across the engagement lifecycle, validating inputs, documenting assumptions, and producing customer-ready models in cash-flow and P&L formats.
• Confidently present completed business cases and guide conversations using scenario modelling, risk framing, and measurable business outcomes.
• Use benchmark datasets and previous customer insights to standardise and improve repeatable modelling workflows.

Customer Value & Value Proposition Development

• Develop targeted, outside-in customer value assessments that quantify economic impact across cost, sustainability, revenue, productivity, and risk.
• Build and present compelling value propositions aligned to customer priorities, using insight gathered from internal teams, external research, and multilayered customer discovery.
• Explain and defend selected value levers with clarity for both business and technical stakeholders.

Lead Financial Value Workstream

• Independently lead the financial value workstream within large customer opportunities - owning modelling steps, timelines, data requests, and stakeholder coordination.
• Maintain strong project discipline including version control, assumption tracking, and risk identification to ensure high-quality deliverables.
• Develop reusable financial models, templates, and new value levers to continuously improve the Value Management practice.

Consultative Discovery & Insight Development

• Conduct structured discovery across IT, Finance, Procurement, Operations, and Business Units to gather accurate data and build aligned value hypotheses.
• Partner with customer stakeholders and Executive teams to confirm assumptions and refine value outputs.
• Collaborate with Finance and other internal groups to shape commercial strategies that align pricing to quantifiable value.

What You’ll Bring

Core Skills & Experience

• Strong analytical capability and numerical literacy, with experience in financial analysis, consulting, IT, or related fields.
• Proficiency in building financial models in Google Sheets, Excel, or similar tools.
• Ability to validate datasets, make justified assumptions, manage data integrity, and document models clearly.

Communication & Stakeholder Engagement

• Clear, effective communication and storytelling skills with the ability to influence technical and business stakeholders.
• Comfort engaging directly with customer teams across IT, Finance, Procurement, Operations, and Executive levels.
  
  

Consultative & Strategic Thinking

• Curiosity and the ability to learn quickly, adapting to new information and customer contexts.
• A strategic mindset that connects infrastructure choices to business outcomes, risk profiles, and financial models.
  
  

Professional Discipline & Collaboration

• Ability to manage multiple priorities, work cross-functionally, and operate effectively under pressure.
• Rigour in assumption tracking, governance, accuracy, and model consistency.

Preferred Background

• Bachelor’s degree in Finance, Accounting, Economics, or equivalent experience with strong financial foundations.
• Familiarity with IT infrastructure—or willingness and aptitude to learn it quickly.
• Experience with value quantification, ROI tools, or economic modelling frameworks.

THE ROLE

Services Solutions Consultant - is responsible for the positioning and selling of its professional services offerings and for the strategy to drive AS (Advanced Services) bookings & revenue growth through the collaboration with Pure sales, pre-sales, legal and operations teams to position the required services for our customers. This involves selling services into existing & new Everpure customers, creating sales campaigns, pipeline development and the achievement of the APJ/Regional PS sales quota.

WHAT YOU'LL DO

• Responsible for Advanced Services booking & revenue cross the different services offerings (Advance Services/Business Critical Services/Deployment Services)
• Strategically drive services inclusion presenting to customers in enterprise/commercial accounts in close synergy with the sales teams to achieve services bookings/revenue target.
• Build, track, maintain and forecast an opportunity pipeline, forecasting and maintain services opportunity close plan.
• Consistent achievement of services quota
• Conduct discovery sessions with sales, presales and/or the client directly to determine the best Professional Services solutions that drive the right customers outcomes migrating to Pure.
• Negotiation, creation of statement of works; proposal/deal review process, including presentation of the business case for management approval
• Participation in strategic account planning sessions and the subsequent services development and updates to the overall strategic accounts plan with the account team.
• Proactively engage the Sales, SE (Systems Engineers) and Product teams within the regions on current and future opportunities, while cultivate a professional and consultative relationship with the customer, at the executive level.
• Take on a leadership role in analyzing requirements and performing advanced solution designs across a breadth of Pure and Hyperscaler products and services.
• We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Ability to manage workload and activity to achieve and exceed quarterly Professional Services targets. Strong working knowledge of services sales process, including the identification of customer needs and required outcomes, the ability to position services offerings including migration services, services design workshops, dedicate services and support account managers to enterprise customers.
• Ability to capturing business requirements, critical success factors, internal capabilities, timelines, and solution components to successfully position products & services projects/programs and present it to executive level.
• Demonstrated experience in selling and closing large, services-solutions-oriented opportunities by building and influencing relationships with Sales Reps, Channel Partners, Systems Engineers and Clients.
• Ability to scope required services individually and/or in working with Professional Services delivery teams to transition detailed SOW, engagement expectations, key business contacts, stakeholders and key elements of the sold services.
• Experience in participating of services proposals (RFQs, RFIs, RFPs), effective services contract negotiations, appropriate/applicable interpretation of contract terms and conditions, issue identification, and risk mitigation.
• Working knowledge of services Go-to-market Motions across both Enterprise and Commercial accounts.
• Delivering a quarterly booking target and forecasting accurately to PS leadership
• Good to have on the strengths and weaknesses of key competitors in the data storage industry and how to leverage this knowledge with our services position.
• Excellent verbal, presentation and written skills with executive presence
• 10+ years as a Consulting/Services sales professional in data management, with focused experience selling into Enterprise accounts.
• 5+ years designing solutions including virtualization, storage, security and networking 
• Bachelor’s degree
• Up to 50% travel is possible

#LI-ONSITE

POS-P252

We are a team of enthusiastic Solutions Engineers working from different offices and remotely across the globe. We support each other and we share our knowledge - within our own team but also across the global Presales organisation at HubSpot. We strive to do this in a psychologically safe and inclusive environment where everybody’s opinion is equally valued and heard and where we have some fun along the way :-). As our CTO and Co-founder Dharmesh Shah said during his keynote at INBOUND 2020: "Diverse teams are the best performing teams!". You might also find the following article interesting from our EMEA SE manager: How we value Diversity in Pre-sales.

We are looking for someone who knows how to collaborate well in a team environment, who is sensitive to clients’ needs and who can develop relationships. In this role, you will mostly work with our sales teams but also with many other stakeholders, incl. our Solutions Architect, local sales leadership, our post-sales technical consultants and our regional solutions partners. 

Life at HubSpot is certainly busy and it can be a bit hectic sometimes but we respect the boundaries people set for themselves to manage both life and work. You might enjoy this short video on Linkedin by Dan, the manager of the JAPAC SE team, about how much this flexibility means to him as a parent.

In this role, you will:

• Work closely with our Account Executives in the selling team to solve the prospects needs pre-sales
• Develop strategies with our Account Executives to understand how to help their customers/prospects 
• Strategically manage complex uses cases and the stakeholders on a deal
• Lead and drive technical pre-sales conversations around integration and data migration
• Provide valuable feedback to our product team by being the voice of the prospect
• Coach the sales teams on HubSpot’s functionalities to help come up with strategic value-oriented solutions for our prospects
• Collaborate with other SEs across the globe on local, regional and global initiatives and projects

What are the role requirements?

• Excellent reading and writing communication skills in Japanese and English (verbal communication is not necessary required)
• Experience in a customer-facing role
• For example as a Pre-Sales Consultant, Solutions/Sales Engineer or as an Implementation, Onboarding or Technical Consultant or in a technical sales role. 
• Ability to conceptually understand technical concepts and overall technologies 
• Such as how API works and backend/front end systems

Who succeeds in this role?

• A team player who loves autonomy in their role with great collaboration and communication skills
• Someone who is curious, eager to learn, and open to admitting mistakes #growthmindset
• Someone who exemplifies HEART
• Someone who is great at time management
• A problem solver with a consultative and strategic mindset
• Someone with a business and value-oriented mindset

We don’t expect you to be an expert at everything. Extensive on-the-job training will be provided to the successful candidate.

シニアアナリスト – セールスオペレーション（Senior Analyst – Sales Operations） 勤務地：日本、東京（ハイブリッド/リモート勤務可） 雇用形態：正社員

ルーブリック（Rubrik）ジャパンの営業組織では、地域成長の戦略的カタリスト（促進剤）として貢献いただける、極めて優秀なセールスオペレーション・パートナーを募集しています。本職務では、日次のオペレーショナル・ケイデンス（業務リズム）を構築し、厳格なSalesforceガバナンスの監督、複雑なデータアーキテクチャの統合、およびエキスパートレベルのテクニカル・トラブルシューティングを担います。フィールドチームに対する主要なコンサルタントとして、クロスファンクショナルなリーダーシップ層と連携し、ビジネスワークフローの改善や業務上の障壁の除去を行い、営業組織の生産性を最大化させることがミッションです。

役割と責任

シニア・セールスオペレーション・アナリストとして、日本のフィールド組織における戦略的なオペレーショナル・アーキテクト（運用設計者）の役割を担います。日本のセールスリーダーシップ、営業担当者、システムエンジニア、および各機能部門と直接連携し、「ゴー・トゥ・マーケット（GTM）」エンジンを最適化します。本職務には、高度なCRMエコシステムを使いこなしながら、日本市場特有の要件とグローバルな企業フレームワークを調和させることができる、プロアクティブなコンサルタントとしての能力が求められます。

• 戦略的なフィールド支援（Field Advocacy）: 日本の営業責任者（VP of Sales）およびフィールドチームに対する主要なオペレーショナル・アドバイザーとして、セールスメソドロジー、ポリシーコンプライアンス、システム最適化に関する複雑な課題を解決します。また、グローバルおよびAPJのセールスオペレーション・マネジメントと連携し、営業担当者のクォータ（割当目標）設定を管理します。

• CRMおよび予測のオーケストレーション: Salesforce.com (SFDC) のライフサイクル活動全般を指揮し、Clariを用いた厳格なフォアキャスト（予測）の管理、リードの自動割り当て、案件登録（Deal Registration）の整合性維持、およびアカウント/商談の緻密なガバナンスを徹底します。

• パイプライン・インテリジェンスと分析: Clariを活用して週次のフォアキャスト・ケイデンスを促進し、リーダーシップ層に対してパイプラインの健全性と収益の予測可能性に関する高精度な可視性を提供します。

• ディールデスクおよび商務連絡: 営業組織とグローバル・ディールデスク/価格設定チーム間の戦略的な架け橋として機能します。日本向けのインセンティブプログラムや四半期ごとのSPIFF（特別販売奨励金）のローカライズ、価格設定およびパッケージングの展開推進、複雑な見積もりワークフローの合理化、および契約の正確性の確保を担います。

• 業務の最適化: 地域内のセールスサイクルにおけるボトルネックをプロアクティブに診断し、営業速度とスケーラビリティを加速させるための体系的なプロセス改善を設計・提案・導入します。

• テリトリーおよびデータ管理（Stewardship）: 戦略的なレビュー・ケイデンス（テリトリー・プランニング等）を主導し、ETM（Enterprise Territory Management）を用いたSFDC上の厳格なデータガバナンスを通じて地域のアカウントとテリトリーの割り当てを管理し、CRMのカスタマーマスターデータの正確性と品質を向上させます。

• マーケット・インテリジェンスの統合: プレミアムデータベース（HG Insights/D&B等）を活用してAPJのデータ拡充イニシアチブを推進し、地域のリードおよびアカウントの範囲を拡大・精緻化します。

• エグゼクティブ・レポート: 経営幹部の意思決定のために、データに基づいた実用的なインサイトを提供するカスタマイズされたアドホック・レポートやTableauダッシュボードを構築します。

応募要件

• 業界の専門知識: セールスオペレーションにおける6年以上の進歩的な経験。急成長中のSaaSまたはエンタープライズ・テクノロジー環境での経験が望ましい。

• 言語能力: 日本語ネイティブまたはビジネスレベル（JLPT N1保持者が望ましい）、および国境を越えた円滑なコラボレーションを確実に行えるプロフェッショナルレベルの英語力。

• テクニカル・マスタリー: Salesforceエコシステム、Clari、およびTableau（または同様のシステム）における高度な実務習熟度。

• 優れた分析能力: データ操作（高度なExcel、複雑なモデリング）に関する卓越したスキルと、細部および正確性に対する揺るぎないコミットメント。

• グローバルなコラボレーション: 多様なタイムゾーンや文化にまたがるマトリックス型のグローバル組織において、周囲をナビゲートし、影響を与える実証済みの能力。

• プロフェッショナルとしてのプレゼンス: プレッシャーの高い環境下で卓越した成果を出し、最小限の監督下で優先順位を管理できるエグゼクティブ・プレゼンスを備えた、自己完結型のスペシャリストであること。

システムに関する知識と経験

• CRM: Salesforce.com (SFDC)

• フォアキャスト（予測管理）: Clari

• BIツール: Tableau, Qlik

• ERP: NetSuite, Oracle, または SAP

• データソース: D&B, Hoovers, または同様のマーケット・インテリジェンス・データベース

学歴要件

• 学士号（Bachelor’s degree）必須

-----------------

Senior Analyst – Sales Operations
Location: Tokyo, Japan (Hybrid/Remote options available)
Type: Full-time

The Rubrik Japan Sales organization seeks a high-caliber Sales Operations partner to serve as a strategic catalyst for regional growth. In this capacity, you will orchestrate the daily operational cadence,overseeing rigorous Salesforce governance, synthesizing complex data architectures, and providing expert-level technical troubleshooting. Acting as a primary consultant to the field, you will collaborate with cross-functional leadership to refine business workflows and dismantle operational barriers, ensuring peak productivity for our sales organization.

Role and Responsibilities
As a Senior Sales Operations Analyst, you will serve as the strategic operational architect for the Japan Field Organization. You will partner directly with Japan Sales Leadership, Sales Representatives, Systems Engineers and functional teams, to optimize the "Go-to-Market" engine. This role demands a proactive consultant capable of navigating sophisticated CRM ecosystems while harmonizing local Japanese market requirements with global corporate frameworks.
   - Strategic Field Advocacy: Act as the primary operational advisor to the Japan VP of Sales and field teams—resolving complex questions on sales methodology, policy compliance, and system
optimization; and manage sales rep quota setting with Global/APJ sales ops management.
   - CRM & Forecast Orchestration: Direct all Salesforce.com (SFDC) lifecycle activities, ensuring rigorous forecast hygiene through Clari, automated lead distribution, deal registration integrity,
and meticulous account/opportunity governance.
  - Pipeline Intelligence & Analytics: Leverage Clari to facilitate weekly forecasting cadences, providing leadership with high-fidelity visibility into pipeline health and revenue predictability.
  - Deal Desk & Commercial Liaison: Act as the strategic bridge between the Sales organization and Global Deal Desk/Pricing teams—localizing incentive programs and quarterly SPIFFs for Japan, driving pricing and packaging rollouts, streamlining complex quoting workflows, and ensuring contract accuracy.
  - Operational Optimization: Proactively diagnose bottlenecks within the regional sales cycle; design, justify, and deploy systematic process enhancements to accelerate velocity and scalability.
  - Territory & Data Stewardship: Lead strategic review cadences (e.g., Territory Planning), manage regional account-to-territory alignment through ETM with rigorous SFDC data governance, and
enhance the accuracy and quality of CRM customer master data.
  - Market Intelligence Synthesis: Champion APJ data enrichment initiatives by leveraging premium databases (HG Insights/D&B) to expand and refine the regional lead and account universe.
  - Executive Reporting: Engineer bespoke ad-hoc reports and Tableau dashboards to deliver data-
driven, actionable insights for senior executive decision-making.

Requirement:
  - Industry Expertise: 6+ years of progressive experience in Sales Operations, ideally within a high-growth SaaS or Enterprise Technology environment.
  - Linguistic Versatility: Native or Business-level Japanese (JLPT N1 preferred) and professional English proficiency to ensure seamless cross-border collaboration.
  - Technical Mastery: Advanced, hands-on proficiency in the Salesforce ecosystem, Clari, and Tableau (or similar systems).
  - Analytical Excellence: Demonstrated mastery of data manipulation (Advanced Excel, complex modeling) with an unwavering commitment to detail and accuracy.
  - Global Collaboration: A proven ability to navigate and influence within a matrixed global organization across diverse time zones and cultures.
  - Professional Presence: A self-motivated specialist who excels in high-pressure environments, possessing the executive presence to manage competing priorities with minimal oversight.

Systems Knowledge and experience:
  - CRM: Salesforce.com (SFDC)
  - Forecasting: Clari
  - BI Tools: Tableau, Qlik
  - ERP: NetSuite, Oracle, or SAP
  - Data Sources: D&B, Hoovers, or similar market intelligence databases

Educational Requirement:
Bachelor’s degree is mandatory

#LI-FT1

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Interview Process: 

• Meet your Guidepoint Recruiter! 
  • Initial Candidate Screen 
• Meet the Guidepoint Teams! 
  • Hiring Manager Interview 
• Hiring Team Interview 
• Mock Assessment
  • Complete a stimulated client request and gain more insight into the role 
• Mock Review Interview
• Interview Process Outcome 

Who We Are: 

• Team-oriented and collaborative 
• Hard-working professionals who strive for excellence 
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What you will own: 

•  Work with Project Managers and other team members to develop strategies for satisfying each client project request 
• Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects 
• Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered 
• Screen experts for their suitability for specific client projects and create professional profiles for client consideration  
• Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors  

Experience you will bring:

• Bachelor’s degree or above 
• Previous internship, volunteering or extracurriculars

Skills you will bring:

• Desire to work in a sales/ lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced entrepreneurial environment 
• Excellent time management and organizational skills 
• Outgoing personality with the ability to speak with people at all professional levels 
• Intellectual curiosity and desire to learn 
• Excellent written and verbal communication skills in Japanese and English 
• Demonstrated ability to work both individually and as part of a team 

What We Offer: 

Client Service Associates can earn up to ¥7,180,000 (for strong performance) over a twelve-month period. The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance.

• Hybrid work environment, 2 days work from home 
• International exposure to the global Guidepoint client service teams 
• Monthly commissions paid in USD 
• Generous paid annual leave 
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Marunouchi, located near Otemachi and Tokyo stations

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-JL1

#LI-Hybrid 

An overview of this role

As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in Japan helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape.

What you’ll do

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams in Japan to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

What you’ll bring

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

About the team

We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in Japan and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.

日本含むAPAC地域におけるAnaplanのファイナンストランスフォーメーション領域のエキスパートとして、お客様の財務変革を成功に導く戦略的リーダーを募集します。

As a Sr. Director and Finance Transformation Domain Expert within Anaplan’s Center of Excellence, you will be a pivotal, strategic leader and influential subject matter expert at the forefront of this transformation. You will be instrumental in helping customers navigate and lead large-scale finance transformations, realizing the full potential of Anaplan's platform. This is a unique opportunity for a senior leader with deep Finance Transformation expertise, compelling executive experience, and exceptional collaboration skills to shape the future of how companies approach financial planning and analysis.

This role combines deep functional and process expertise with outstanding communication skills, C-level consultative engagement, and ecosystem enablement to drive strategic customer adoption of solutions that address key business challenges, while scaling knowledge across the broader Anaplan ecosystem.

Key Responsibilities

• Partner with Anaplan’s Product Management, Sales, Customer Success, and GTM Enablement Teams to ensure the seamless integration of Finance Applications into Anaplan’s go-to-market motion.
• Create and deliver compelling, executive-level sales plays, presentations, ROI insights, and customer stories, along with supporting enablement content to empower partners and internal teams.
• Distill your deep domain expertise and strategic messaging into crisp, actionable tactics for the Sales and Customer Success teams.
• Influence the long-term product and GTM strategy by synthesizing market trends, feedback from the Office of the CFO, and competitive analysis to keep Anaplan at the cutting edge of finance transformation.
• Serve as a process and functional expert, guiding prospects and customers on best practices for adopting Anaplan’s Finance Applications and transforming their financial planning and analysis capabilities.
• Support the sales team in key and late-stage sales opportunities, providing executive-level credibility and strategic guidance on finance transformation journeys.
• Partner with prospects, customers, and partners to conduct executive discovery workshops, identify strategic needs, and align them to Anaplan’s new and existing Finance Applications.
• Act as a preeminent thought leader and evangelist for finance transformation, representing Anaplan at key industry events, engaging with C-level executives, and shaping market perception through high-impact content via website blogs, webcasts, presentations, and whitepapers.

Key Metrics

• Adoption and successful completion of enablement by Anaplan Teams.
• Number of executive presentations, demonstrations, and other supporting activities related to Finance Applications.
• Value of sales that include Finance Applications.
• Evaluation and feedback from Sales, Solution Consulting, and GTM Enablement.

Qualifications

• 15+ years of experience in corporate finance (FP&A), strategic finance, or a related field, with a significant portion in a leadership or strategic advisory capacity.
• Demonstrable experience leading or advising on major finance transformation projects for large enterprises, either internally or as a consultant.
• Extensive and deep domain knowledge of financial planning, budgeting, forecasting, and reporting processes, as well as the market for financial management solutions and best practices.
• Proven experience in C-level consultative selling or strategic advisory roles, preferably within a major consulting firm, SaaS, or enterprise software company.
• Demonstrable understanding of Anaplan’s platform and its application to solve complex business challenges is highly preferred.
• Excellent communication, facilitation, and knowledge-sharing skills, with a demonstrated exceptional ability in presenting compelling content and leading executive workshops with the Office of the CFO.
• A results-driven mindset, able to collaborate across teams, with a focus on contributing deliverables of the highest possible quality and impact.
• A CPA, CFA, or MBA is highly desirable.
• Fluent in both Japanese and English

• Value Selling: Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action by developing compelling business case and ROI analyses
• Orchestration: Lead and facilitate discovery sessions to understand customers' current challenges and future business capabilities, identifying and prioritizing key business value drivers
• Sales Partnership: Collaborate closely with sales teams to define account strategies, prioritize sales initiatives, and identify new opportunities based on value creation potential
• Customer Success: Lead strategic engagements with our customers, guiding them through the entire customer lifecycle, from strategic alignment to measuring realized value
• Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures, providing insights to senior sales leaders to execute negotiation strategies effectively
• Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales teams throughout and beyond the sales cycle

• Experience: 7+ years in management consulting, value consulting, or relevant roles, with a focus on driving business transformation. Experience in Cloud Security strongly preferred
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to derive actionable insights from large amounts of information and communicate complex ideas to senior executives.
• Financial Acumen: Experience with quantitative analysis and financial modeling, including ROI, IRR, NPV, and payback concepts.
• Industry Knowledge: Familiarity with enterprise cloud economics and understanding of enterprise data management concepts. Experience in the Cloud Security industry is strongly preferred.
• Collaboration: Ability to thrive in a collaborative, cross-functional environment, working closely with Sales, Solution Engineering, Pricing, Business Consulting, and other key partners.
• Communication: Excellent verbal and written communication skills, with the ability to articulate qualitative and quantitative business cases effectively.
• Education: MBA preferred
• Travel: Up to 20% travel or higher may be required to support sales efforts and industry events.

Join Ivanti and accelerate your career!

Are you ready to shape how cutting-edge IT solutions reach the market? As our Sales Engineer, you will be responsible for the technical selling of Ivanti Solutions with a focus on Endpoint Management and Security in Japan.

Why this role matters

As a technical Pre-Sales Consultant / Solutions Engineer, you will play an essential role in showcasing the value of Ivanti solutions to prospective customers. Leveraging your expertise in Unified Endpoint Management (UEM), security, and enterprise IT, you’ll help organizations solve complex challenges and modernize their IT environments. Your ability to translate technical capabilities into business outcomes will have a direct impact on our growth and customer satisfaction in your region.

What you’ll do

• Collaborate closely with regional Account Managers and Sales Specialists from the sales teams to identify and drive projects towards successful closing. The focus is on technical consulting and technical closure.
• Drive both business and technical conversations addressed by our products, including key regulations, business drivers, and evolving customer needs.
• Act as a single point of contact for all technical and business stakeholders from customer or partner side, with a focus on service management and asset management.
• Prepare and attend customer meetings, tailoring communications to address the business needs of potential clients as part of the pre-sales process.
• Deliver effective product demonstrations to customers and prospects, tailored for individual requirements.
• Prepare, conduct, and summarize technical Proof-of-Concept (PoC) or pilot installations of our solutions.
• Assist in preparing and answering RFIs/RFPs.
• Prepare and assist at public events such as trade shows, partner events, roadshows, and user group meetings, including acting as a speaker in front of larger audiences.
• Collaborate with other specialists as necessary to drive presales projects, ensuring appropriate handover to Professional Services and partners.
• Provide feedback from the market to Product Management and Development.
• Stay current on competitive analyses and understand differentiators between Ivanti and our competitors.

What you will bring

• 5+ years of extensive working experience as a Sales Engineer, System Integrator, or similar role within a sales environment for a software vendor or an IT provider.
• Minimum 3 years’ experience in enterprise software solutions.
• Knowledge of UEM systems and mobile operating systems such as Android, iOS, MacOS, and/or Windows10/11.
• Previous presales experience with solutions such as Microsoft Endpoint Manager, Intune, Omnissa, or endpoint security solutions such as Microsoft Defender, McAfee, Tenable, etc. is preferred.
• Extensive experience in creating and delivering presentations to large and diverse audiences.
• Strong problem-solving skills with the ability to analyze complex issues and use a systematic approach for quick resolution.
• Ability to create written documents to assist potential customers regarding presales projects.
• Demonstrated communication skills—clear articulation of technical information for both technical and non-technical audiences.
• Team player with proven project management skills, able to bring together needed resources to drive project success.
• Able to travel and work effectively throughout the assigned territory.
• Japanese/English

Why Ivanti?

• Friendly, flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Health, wellness, and financial benefits for you and your family.
• Global, diverse teams: Collaborate with talented people from over 23 countries.
• Learning & development: Access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

Ivanti’s mission is to elevate human potential within organizations by managing, protecting, and automating technology for continuous innovation.

We are committed to building a diverse team and fostering an inclusive environment where everyone belongs.

Need adjustments during the process? Reach out to talent@ivanti.com—We’re happy to help.

#LI-VG1

This role requires a strong blend of technical expertise, customer-facing acumen, and solution-oriented problem solving. The Data AS Consultant will work closely with Sales & Account Managers to provide technical leadership and solution design for highly consultative enterprise projects. It is a revenue-generating pre-sales position focused on enabling technical adoption and driving customer success for both new and expansion opportunities.

This role reports directly to the Team Manager, DSI, with a dotted line to the Regional Head of Japan.

Responsibilities

Technical Consultation & Solution Design

• Serve as a trusted technical advisor to enterprise customers, translating business goals into scalable, production-grade technical architectures.
  
  
• Design and document data integration architectures leveraging Similarweb’s APIs, DaaS feeds, and platform products to meet enterprise data requirements.
  
  
• Architect end-to-end data delivery pipelines into client ecosystems (e.g., Snowflake, Databricks, S3, or Google Cloud Platform).
  
  
• Provide technical workshops and POCs, guiding clients on ingestion, normalization, and querying best practices.
  
  
• Develop Statements of Work (SOWs), technical proposals, and detailed integration documentation to accelerate collaboration between internal teams and customers.
  
  

Technical Skill Execution Examples

1. Integration & Data Delivery
   
   
• Role: Design and implement integration workflows delivering Similarweb’s data via API, S3, Snowflake, or GCP Storage, tailored to customer infrastructure.
  
  
• Technical Skills:
  
  
• Advanced SQL querying and performance tuning in Databricks / Snowflake
  
  
• Proficiency with data file formats (CSV, JSON, Parquet, Delta) and understanding the trade-offs between performance, compression, and schema evolution
  
  
• Strong knowledge of ETL design, data governance, and access control
  
  
• Outcome: Clients understand technical feasibility and best practices for incorporating Similarweb data into their analytical stack.
  
  
2. Data Quality, Coverage, and Scalability
   
   
• Role: Explain how data is collected, validated, deduplicated, and scaled across geographies and verticals, referencing internal reruns and benchmarks.
  
  
• Technical Skills: Understanding of data validation, sampling frameworks, distributed storage performance, and data versioning (e.g., Delta Lake advantages).
  
  
• Outcome: Clients gain trust in data quality and scalability across enterprise-grade analytics environments.
  
  
3. Data Sampling & Proof-of-Concept Delivery
   
   
• Role: Generate and deliver custom data samples aligned with client use cases, whether via API queries, Parquet exports, Delta tables, or CSV snapshots.
  
  
• Technical Skills:
  
  
• Hands-on data extraction and transformation using SQL and Python
  
  
• Preparing data in optimal formats (e.g., Parquet v Delta)
  
  
• Managing delivery through multiple mechanisms: secure S3 share, Snowflake Data Share, API endpoints, or CSV download portals.
  
  
• Outcome: Clients can validate data structure, schema, and use-case fit before full-scale adoption.
  
  
4. Use Case Customization & Advanced Analytics
   
   
• Role: Demonstrate how Similarweb data can be enriched with client datasets (POS, CRM, or loyalty).
  
  
• Technical Skills: SQL and Python for data joins, REST and GraphQL APIs, JSON schema design, and familiarity with Model Context Protocol (MCP) for LLM integrations.
  
  
• Outcome: The client sees practical, technically sound pathways to integrating Similarweb data into their own analytical models and AI workflows.
  
  

Collaboration with Sales & Customer Teams

• Partner with Enterprise Sales Managers to qualify and design technical solutions during the sales process.
  
  
• Work with Enterprise Account Managers to drive expansion and deepen platform adoption through technical enablement.
  
  
• Collaborate closely with Customer Success and Delivery teams to ensure smooth technical transitions from pre-sales to production.
  
  
• Create reusable demos, templates, and data delivery playbooks for use across GCR teams.
  
  
• Participate in strategic account planning and contribute feedback to product and data engineering based on customer needs.
  
  

Market & Product Expertise

• Stay up to date with AI/LLM data standards, data engineering best practices, and cloud-native architectures.
  
  
• Provide feedback to product and data engineering on API performance, schema design, and data format optimization.
  
  
• Maintain familiarity with Model Context Protocol (MCP), OpenAPI, and emerging standards for data interoperability and contextual AI integrations.
  
  

Project Support & Technical Governance

• Lead technical scoping and architecture reviews during the pre-sales phase.
  
  
• Oversee sample generation, performance validation, and schema testing.
  
  
• Provide escalation support on data performance, pipeline reliability, and delivery troubleshooting.
  
  
• Ensure solutions align with data security, privacy, and compliance best practices.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
  
  
• 5+ years in pre-sales, solution architecture, or data consulting, with a strong focus on technical delivery.
• Technical Expertise:
  
  
• Data Architecture & Integration: Deep understanding of cloud ecosystems (AWS, Azure, GCP) and data warehousing frameworks (Snowflake, Databricks, Redshift).
  
  
• SQL & Data Modeling: Strong query and optimization skills for data analysis and transformation.
  
  
• APIs & Data Exchange: REST and GraphQL API fluency, JSON schema design, authentication (OAuth 2.0, JWT).
  
  
• File Formats: Deep understanding of CSV, JSON, Parquet, and Delta file formats—knowing when to use each for efficiency, scalability, or incremental updates.
  
  
• Data Sample Delivery: Ability to create, test, and deliver sample datasets across APIs, S3, and warehouse sharing mechanisms.
  
  
• MCP & AI Integrations: Awareness of Model Context Protocol, LLM context injection, and structured data retrieval patterns.
  
  
• Proven experience translating business requirements into technical solutions for large enterprise data ecosystems.
  
  
• Excellent communication and presentation skills—able to bridge the gap between technical and commercial teams.
  
  
• Fluent in Japanese and English (written and spoken) with experience serving enterprise clients.
• Strong problem-solving, self-management, and team collaboration skills.

About the Role

Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.

You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization.

Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth.

Typical TAM activities

• Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews.
• Trusted Technical Advisor: Build strong relationships with customer champions and executives, guiding them on Netskope best practices, policies, and architecture design.
• Adoption & Enablement: Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations.
• Health Monitoring & Optimization: Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to strengthen the customer’s security posture.
• Issue & Escalation Management: Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations.
• Insights & Best Practices: Share new use cases, lessons learned, and optimization opportunities with customers and across the Netskope community.
• Product Alignment & Feedback: Champion customer needs with Product Management and Engineering; provide feedback on features and roadmap relevance.
• Technology Strategy Alignment: Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives.
• Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
• Cross-functional Collaboration: Orchestrate resources across Netskope and the customer organization to drive successful adoption and long-term retention.

Job Requirements

• 5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels.
• Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways.
• Strong understanding of networking concepts, MDM, and Cloud APIs.
• Experience working with large enterprise customers (Fortune 500 experience a plus).
• Proficiency in at least one scripting language (e.g., Perl, Python).
• Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX).
• Knowledge of data encryption technologies, SIEM, and load balancing.
• Strong background in network architecture.
• Must be proficient in written and spoken English.

Education

• Bachelor’s degree preferred; relevant experience will also be considered

#LI-GL1

THE OPPORTUNITY

We are looking for a highly technical team member to join our team, able to articulate high-level business benefits to the various target audience, who is creative, innovative and results-oriented willing to go the extra mile in a fast-paced environment.  

As a Solutions Architect, you are an integral part of the organization.  You will work closely with WW pre-sales teams to assist with opportunities and with more complex projects where your skills and subject matter expertise may be needed to help drive and raise awareness, architect and design solutions for our customer, prospects and technology partners.  In addition, you will work closely with product management, marketing, field sales teams, and engineering to influence the product strategy and roadmap, develop collateral, whitepapers, solution guides and compelling demos within our Innovation Solutions lab. You will act as a trusted advisor to customers, technology partners, and represent Netskope at industry events and conferences as needed. This is a highly visible and strategic position both within the company and across the industry-wide and a great opportunity to advance your career and make an impactful contribution.  

WHAT YOU WILL DO

• Work directly with WW field teams, customers and technology partners to map business and technical requirements to expertly design technology solutions that help meet or exceed customer needs
• Help drive technical assessment, qualification and engagement
• Build, manage and maintain global solution labs to assist field teams with POCs, demos, solution validations and testing
• Manage all aspects of our Innovation solutions lab used for customer demos, partners, and proof-of-concepts
• In-depth product presentations, demonstrations, and management of prospect evaluations
• Design interoperability/integration solutions with adjacent technology partners
• Help raise awareness with the technical communities (SE, support, customer success) at technology partner, systems integration and services partners by training and collaboration
• Work closely with various Netskope teams to build solutions, collateral, and demos that can be leveraged by Netskope, channels, technology and SI partners
• Author blogs, whitepaper and solution guides
• Articulating high-level benefits of the Netskope solution to a target audience (Including Senior Security Management, CISO, CSO, and CIOs)
• Represent Netskope at partner and industry events as an SME (Subject Matter Expert) and User Groups when needed

WHAT YOU OFFER

• 10+ years of deployment experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Proven track record using it to help drive revenue.
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft Office 365 and Azure, Google, AWS, Box, and Salesforce, etc.
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Strong knowledge of LDAP, Active Directory, SAML, SSO, RBAC
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Strong knowledge of Security Architecture, Design and Operations
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack
• 2+ years of SaaS implementation experience is strongly preferred

ADDITIONAL REQUIREMENTS AND EXPERIENCE

• Prior experience in early stage startups
• Self-starter that can work independently and exercise judgment on a regular basis with minimal oversight along with a ‘can do’ attitude with a willingness to take a hands-on approach.
• Strong communication (written and verbal) and presentation skills, both internally and externally
• Strong problem-solving skills
• Must be willing and able to travel

EDUCATION

• Bachelor’s degree in Computer Science or Engineering

GL-1

The opportunity
The Head of Strategic Sales will be the driving force behind the adoption and growth of our Offerwall (OW) solution among Japan’s top-tier app publishers and game developers. You will lead the strategy and GTM, helping partners transform their user engagement into a high-yield revenue stream. This role requires a sophisticated consultant who understands the delicate balance between user experience (UX) and monetization in the unique Japanese mobile ecosystem.

What you'll be doing

• Offerwall Expansion Strategy: Systematically identify and close high-value supply partnerships with Japan’s leading game studios and non-gaming utility apps. You will lead negotiations for long-term contracts and exclusive Offerwall integrations.
• The "Point Culture" Roadmap: Orchestrate the technical and commercial integration of the Offerwall. You will advise partners on reward ratios, currency sale events, and UI/UX placement to ensure the OW feels like a native part of their app.
• C-Level Navigation: Build deep relationships with CEOs, CROs, and Heads of Monetization. You will align our Offerwall roadmap with their long-term LTV (Lifetime Value) goals and financial projections.
• Market-Product Synergy: Act as the primary bridge between the Japanese market and our Global Product teams. You will translate local trends (like specific reward preferences or seasonal Japanese events) into features that unlock global scalability.

What we're looking for

• Experience: 6–9 years in AdTech or Mobile Gaming, with a specific focus on Supply/Publisher management or Monetization.
• The "Rewarded Discovery" Expert: You don't just sell "ads." You understand the psychology of rewarded actions. You have proven success in "Solution Selling", convincing partners to adopt new monetization frameworks that provide significant financial uplift.
• Tech-Commercial Fluency: You can speak "Product" with engineers (SDK integrations, API calls) and "Business" with executives (LTV, ARPU, eCPM, Fill Rates).
• Strategic Visionary: You see where the Japanese market is going in 12 months. You proactively identify opportunities for "Currency Sales" or seasonal campaigns that maximize revenue during peak Japanese holidays (Golden Week, New Year).
• Commercial Excellence: You own the revenue targets for the Japanese OW business. You are a "hunter" who doesn't settle for maintenance mode, but actively looks to optimize and expand existing accounts.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#LI-NV1

About the Role:

This dynamic role is a strategic hybrid, combining the technical ingenuity of a Solutions Consultant with the implementation mastery of a Professional Services Consultant. Your mission is to serve as a trusted advisor for Wrike Japan’s high-value clients, bridging the gap between complex business challenges and transformative digital solutions. By leveraging deep expertise in Wrike’s platform, you will design, demonstrate, and deploy high-impact workflows that maximize ROI and drive long-term organizational success.

Your Impact:

• Strategic Evangelism: Articulate the value of Wrike’s core workflows (Campaign Management, PPM, Creative Production, etc.) to prospective and existing clients.
• Pre-Sales Excellence: Partner with Sales to navigate complex scoping, conduct technical discovery, and deliver tailored demos that map Wrike’s capabilities to unique business needs.
• End-to-End Implementation: Lead the full customer journey—from initial design and configuration to rollout and adoption monitoring—ensuring a seamless transition and rapid time-to-value.
• Cross-Functional Leadership: Collaborate with Product, Marketing, and Engineering teams to influence the product roadmap and develop short-term workarounds for unique client requirements.
• Mentorship: Act as a workflow expert, coaching junior team members on consulting best practices and technical delivery.

Your Qualifications:

• Education: B.S. in Computer Engineering, Software Engineering, or equivalent practical experience.
• Experience: 3+ years in Sales/Solutions Engineering and 5+ years in project management or SaaS-based consulting.
• Workflow Expertise: Deep understanding of Project Portfolio Management (PPM), Client Service Delivery, and Product Lifecycle Management.
• Technical Proficiency: Experience working with APIs to create integrated ecosystem solutions and automated workflow environments.
• Methodology: Formal certification in project management (Agile, PMI, Prince2, or Lean) and a firm grasp of Change Management principles.
• Communication: Exceptional presentation skills with the ability to handle objections and influence executive-level stakeholders.

Standout Qualities:

• Advanced Education: An MBA or relevant Master’s degree.
• Certified Presenter: Prior Demo2Win certification or formal sales demonstration training.
• Wrike Insider: Previous experience as a Wrike Power User, Administrator, or Consultant.
• Ecosystem Architect: The ability to position Wrike within complex tech stacks, ensuring interoperability with third-party tools.
• Innovative Problem-Solver: A creative mindset that thrives on "unsticking" complex processes and designing non-traditional solutions.

Team Dynamics:

You will join a high-energy, collaborative team in Japan that sits at the intersection of Sales and Customer Success. Reporting to the regional leadership, you will work closely with Account Executives to win new business and Technical Account Managers to ensure long-term health. We pride ourselves on a culture of accountability, empathy, and collective winning—where we put the team and the customer first.

Our Work Style:

Wrike is a pioneer in the collaborative work management space, and we "drink our own champagne" by using our platform to manage every project and milestone.

• Hybrid Flexibility: A blend of in-office collaboration and remote focus.
• Tech Stack: You’ll live in Wrike, Salesforce, and various integration platforms.
• Methodology: We lean heavily into Agile and Lean principles to remain iterative and fast-moving.
• The Wrike Edge: Unlike competitors, we focus on deep vertical integration—offering specialized Solution Deployment Packages that solve specific industry pain points out of the box.

Why Join Wrike?

• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals 
• Life Insurance
• Long Term Disability Insurance
• EAP
• Health Insurance
• Corporate Pension Plan
• Parental Leave
• Volunteer Days
• Workers Compensation
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle  to define, design, develop and implement custom software solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 4+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement 
• Bilingual in Japanese and English

So, what’s the role all about? 

NiCE is looking for an experienced Portfolio Pre-Sales Consultant to excite potential customers about its extensive portfolio and aid them in ultimately becoming a NiCE customer. A successful Solution Consultant will work consultatively with prospects to identify their goals and business drivers and creatively design a solution that will meet the ever-growing demands of their contact center needs. This position will provide dedicated sales support to the Enterprise and SMB sales teams by exceeding expectations. 

How will you make an impact?   

• Proactively identifying and addressing our customer's technical needs and objections to drive new sales, and existing account expansion. 

• Actively learning and mastering the NiCE software portfolio at an intermediate level, to creatively apply our technology and help our customers achieve their business goals. 

• Critically evaluating the technical sustainability of each new sales opportunity or Request for Proposal, ensuring that our contractual obligations to each new customer are accurate, and can be delivered in a timely manner. 

• Helping facilitate a smooth transition from pre-sales to implementation by providing adequate knowledge transfer regarding the scope and requirements of the project, ensuring a seamless onboarding experience. 

• Protecting NiCE from projects where technical challenges outweigh the value of a technically problematic opportunity, and long term partnership. 

• Assisting our Sales team through preparation and delivery of business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions leveraging the NiCE software portfolio. 

• Proactively identifying customer needs through a technical benefits assessment, carefully building the business value of the solution, in order to assist with overcoming potential objections to proposed technical solutions. 

• Meeting with our prospective customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and helping prospective customers envision the benefits that can be realized through an advanced contact center deployment with NICE. 

• Gathering valuable field data and product feedback from each customer engagement and working directly with Product Management to facilitate ideas for the long term technical direction and development of NiCE’s software portfolio. 

• Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product. 

• Delivering partner enablement activities, ranging from ad-hoc updates to extended knowledge transfer sessions. 

• Building and maintaining demo environments both for internal NiCE usage and for our partners. 

• Assisting in the preparation and response to customer RFP requests, carefully qualifying the prospective deal for technical feasibility. 

• Scoping and building proofs of concept for prospective customers that require a hands-on experience of NiCE products, to confirm the required performance of the solution within their environment. 

• Developing detailed solution design documentation for each new customer, which will serve as the foundation of our technical engagement, and act as a bridge to seamlessly engage our Professional Services Organization, to provide the most effective onboarding experience. 

• Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects. 

Have you got what it takes?  

• Broad knowledge of call center technologies, automatic call distributors (ACD) and interactive voice response (IVR) systems. 

• Broad knowledge of workforce optimization and analytics practices and technologies. 

• Broad knowledge of digital self-service, messaging and social media platforms. 

• Basic knowledge of IP telephony, SIP trunk, WebRTC. 

• Basic knowledge of cloud security 

• Exceptional written and verbal Japanese communication skills 

• Intermediate written and verbal English communication skills (CEFR B2+ / IELTS 5.5+) 

• Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner. 

• Strong presentation skills – must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience. 

• Analytical and quantitative abilities required – Must be able to interpret and explain financial and statistical information. 

You will have an advantage if you also have: 

• 7+ years of sales experience outside of sales engineering in a software environment 

• Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment. 

• Experience with programming or scripting languages such as Javascript or Python, and including use of REST APIs. 

• Detail-oriented, but able to digest the critical elements of a situation to withstand being hyper-focused on the minutia. 

• Experience with ROI and business case models and relating product capabilities to business benefits. 

• Ability to multi-task in a challenging environment while maintaining a high level of responsiveness. 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 5670
Reporting into: Director, Pre-Sales
Role Type: Individual Contributor

#LI-Hybrid  

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are growing the team! As an Account Executive for Japan, you will be the driving force behind expanding our partnership ecosystem by securing high-value brand and business prospects. You’ll solve complex growth challenges for customers ranging from SMB to Enterprise, acting as a strategic consultant to help them unlock the power of partnership automation. This is an exciting opportunity to join a high-growth territory and play a fundamental role in shaping our regional success.

What You'll Do:

• Grow your territory by building and managing a robust book of business across SMB, Mid-Market, and Enterprise segments to meet and exceed revenue targets.
• Master the sales cycle by navigating everything from quick wins to complex, long-term cycles with C-Suite stakeholders and business managers.
• Deliver world-class demos and value-based presentations that clearly align impact.com’s solutions with the customer's specific business needs.
• Drive pipeline health by generating a minimum 3x visible pipeline and maintaining high forecasting accuracy within 10%.
• Collaborate for success by executing 90-day action plans and individual account strategies for high-value prospects to ensure win:win commercial outcomes.

Maintain operational excellence by utilizing impact.com systems (like Salesforce and Salesloft) to the highest standard, ensuring all customer records are complete and timely.

What You Bring:

• 5 years of successful sales experience with a proven track record of consistent performance and target attainment.
• Strategic selling skills, including familiarity with sales methodologies like MEDDPICC.
• Strong communication and presentation skills, with the ability to influence C-level executives and navigate diverse personas.
• A proactive, growth mindset: you are curious, resilient, and take personal ownership of your territory’s success.
• Technical proficiency with modern outbound communication and CRM tools (e.g., Salesforce, Salesloft).

Nice to Have:

• SaaS sales experience, ideally within the digital marketing or performance/affiliate marketing ecosystem.
• Prior experience or deep knowledge of the Japanese market landscape.
• Experience specifically within the performance marketing or influencer marketing technology space.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

We are a premier Web3 accelerator and investment firm dedicated to backing the founders who are building the future of decentralized technology. Our mission is to provide more than just capital; we provide the strategic engine that drives long-term success. As our Marketing Lead, you will define our institutional brand and act as a high-level consultant for our portfolio companies, ensuring they have the marketing frameworks and narratives needed to scale from seed to industry leaders.

Core Responsibilities

• Develop and execute the overarching brand strategy for the firm to maintain its position as a top-tier destination for Web3 founders.

• Provide strategic marketing advisory to portfolio companies, assisting them with go-to-market strategies, narrative positioning, and launch execution.

• Lead the creation of high-impact content, including research reports, investment theses, and thought leadership pieces for senior partners.

• Oversee the firm’s digital presence across all major channels, ensuring a professional and forward-thinking institutional voice.

• Build and manage a network of external agencies and freelancers to support the marketing needs of both the firm and its portfolio projects.

Requirements

• 7+ years of experience in marketing, with a significant portion spent in the crypto VC or Web3 startup ecosystem.

• Proven track record of setting brand strategy and executing complex marketing campaigns in a high-stakes environment.

• Deep understanding of the crypto investment landscape and the unique marketing challenges faced by early-stage decentralized protocols.

• Exceptional communication and stakeholder management skills, with the ability to advise C-suite founders.

• Ability to work autonomously and manage multiple high-priority projects simultaneously in a fast-paced environment.

Tulipは、製造現場の在り方を再定義し、グローバル企業がより柔軟でデータドリブンなオペレーションを実現できるよう支援しています。MIT発のAIネイティブかつノーコードプラットフォームとして、現場のデジタル化、品質向上、そしてリアルタイムでの可視化を可能にします。

三菱電機との戦略的投資およびアライアンス、ならびにDMG森精機との長年にわたる強固なパートナーシップを背景に、Tulipは日本市場での展開をさらに加速させています。これらの取り組みは、業界をリードする企業からの強い信頼と評価を示すものであり、日本のエンタープライズ製造業における大規模なデジタルトランスフォーメーションを支援する基盤となっています。

本ポジションでは、日本が世界に誇る大手製造業のお客様に対し、Tulipの「Frontline Operations Platform」を用いたソリューションの設計・構築・展開をリードしていただきます。単なる技術支援に留まらず、自ら現場の課題を特定し解決策を提示する洞察力と、現場の要求をスケール可能な仕組みへと昇華させる戦略的視点の両方が求められます。

初期日本チームとして、最先端のテクノロジーを用いてお客様の課題解決に主体的に関わりつつ、日本市場における製造業プロセス改善の新たなプレイブックを作る、極めてエキサイティングなフェーズです。

This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. 

Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. 

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel, and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

Japan is the world’s #3 industrial powerhouse and the spiritual home of Lean manufacturing. We are establishing our Japanese entity to accelerate digital transformation in this critical market. 

About You:

As a Forward Deployed Solutions Engineer, you work directly with manufacturers to design, build, and deploy solutions on Tulip’s Frontline Operations Platform. You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions.

You will embed with Japanese world-class manufactures at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations.

What skills do I need? 

• 8-10+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with at least 4 years of experience in direct, customer-facing or consultant roles
• Ability to walk a shop floor and independently identify opportunities for operational improvement
• Experience with Operations Technology, including MES, ERP, quality, or production systems (Architecture and implementation experience strongly preferred)
• Experience integrating systems and devices in manufacturing environments
• Strong understanding of manufacturing workflows, quality, traceability, and operational constraints
• Proven ability to lead complex technical or operational initiatives end to end
• Strong project management, organization, and communication skills
• Comfortable and experienced in customer-facing, technically deep conversations
• Ability to think creatively and strategically while delivering practical solutions
• A demonstrated commitment to viewing problems through the customer’s lens
• Ability to learn quickly and lead by example in ambiguous environments
• BS degree in Engineering or a related technical field (or equivalent experience)
• Must be able to travel up to 75%
• Business level of English to communicate with internal team and handle English knowledge database 
• Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material

Key Responsibilities:

Customer-Embedded Solution Delivery

• Partner with plant-level and corporate stakeholders at a customer’s site (operators, engineers, IT, quality, operations leadership)
• Lead design, build, and deployment of customer-specific Tulip solutions
• Work side by side with customers and partners to implement solutions in live manufacturing environments
• Deploy solutions to live production environments with minimal disruption

OT / IT Integration

• Integrate with shop-floor systems such as PLCs, MES/ERP, and quality systems
• Work with machine data, events, and production context (orders, materials, routings)
• Troubleshoot and resolve complex issues spanning software, data, and operational workflows
• Serve as the technical owner for forward-deployed customer solutions

Technical Leadership & Enablement

• Serve as the technical authority during customer deployments
• Advise on architecture, scalability, security, and reliability in regulated or high-availability environments
• Document solutions and share learnings across internal teams
• Communicate and work with broader customer team to strategize for success

Product & Platform Feedback

• Represent the voice of the customer to Product and Engineering teams, and collaborate to influence Product roadmap and feature design
• Help generalize customer-specific solutions into reusable product capabilities
• Contribute to internal process development, best practices, and cross-team collaboration

Key Collaborators:

• Tulip Account Executives
• Customer Success Managers
• Product Managers
• Engineering

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

Direct impact on product and cultureCompany equityHybrid Work StyleLearning & Development benefit Comprehensive social insurance package (Health, Pension, Employment, and Workers' CompensationCommutation Allowance

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.