Position Summary:

IEM is currently seeking a Supplier Quality Engineer for our Jacksonville, FL. locations and will report into the Director of Quality. The top priorities of this position will be to develop and maintain strong relationships with suppliers and vendors, as well as implement Vendor Management program and supporting metrics. Significant involvement with all areas of vendors/suppliers and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

Please note: This position requires 100% in-office presence in our Jacksonville, FL. offices and does not offer remote work.
 

 ESSENTIAL FUNCTIONS:

• Ensuring suppliers for IEM maintains all regulations and requirements
• Updating the supplier database with continuously updated records of performance
• Creating quality control guidelines and protocols
• Providing advice to vendors on how to reduce defect rates
• Performing logistics tasks, such as communicating with vendors when supplies don’t meet quality standards
• Assessing products and supplies from vendors to ensure their quality
• Creating and promoting strategies to increase the quality and efficiency of systems and products
• Conducting audits of supplier management quality systems
• Acting as a liaison between vendors and company leaders, determining solutions to any challenges to quality standards
• Visiting vendor facilities to ensure they uphold quality standards
• Developing and maintaining relationships with suppliers and vendors
• Oversee and develop process improvements strategies and document
• Develop & implement Vendor Management program and supporting metrics
• Any other related duties in connection with the position including but not limited to:
• Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
• Understanding of UL, CSA and other regulatory requirements
• Must abide by Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
• Responsible for compliance to company and regulatory standards
• Maintain and develop strong working relationships with other departments outside vendors
• Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
• Commit to self-development goals as discussed with your Vice President and attend company-sponsored training
• Perform other duties as assigned by Vice President
• The candidate will be expected to perform additional duties as assigned to support the team and organization

COMPETENCIES:

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality
• Quality management systems
• Root-cause analysis
• Quality Control
• Technical Skills
• Quality Engineering
• Collaboration
• Statistics
• Continual improvement process
• Supply chain experience
• Quality Assurance

EDUCATION AND EXPERIENCE:

• Diploma in relevant field with work experience
• Related experience on Infor Syteline ERP systems
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Understanding of Mechanical Engineering and/or Electrical Engineering and/or Materials Engineering
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30% Travel – 30%

Lifting: Must be able to lift up to 10lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space 70% with 30% in production areas.

PURPOSE OF POSITION:

This full-time position is responsible for overseeing warehouse operations and the flow of materials, from receipt of components through production support to final product shipment. The role ensures inventory accuracy, efficient material handling, and on-time delivery to support production and customer commitments.

RESPONSIBILITIES:

· Maintain control and accuracy over all inventories (raw material, WIP, finished goods), including material transactions, warehouse operations, and receiving activities.

· Coordinate with the Supply Chain Manager to ensure all components and materials are delivered to support the production process.

· Lead and coordinate daily warehouse operations, including receiving, inventory management, storage, and delivery to point of use to ensure efficient and accurate material flow.

· Establish and implement methods and best practices related to inventory control, material flow, and warehouse processes.

· Support production scheduling activities by monitoring material availability, tracking production progress, and identifying potential constraints.

· Coordinate with the Supply Chain manager and Quality Manager to implement, and manage systems to evaluate, monitor and report supplier scorecard performance.

· Coordinate with the Supply Chain Manager and Quality Manager to resolve vendor return material authorizations in a manner which supports the production schedule.

· Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, an inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against future inconsistencies.

· Participate as a member of the operations team in making cross-functional operational decisions.

· Maintain a safe and healthy work environment by implementing, maintaining and aligning company policies that adhere to local, state and federal environmental, health and safety regulations.

QUALIFICATIONS:

· Bachelor’s degree in supply chain management, logistics, business or a related discipline.

· 4+ years’ experience in inventory control, warehouse operations, logistics, or supply chain within a manufacturing environment

· Demonstrated experience designing, implementing and managing lean warehouse and material replenishment systems 

· Experience working with ERP/MRP systems for inventory and materials planning (e.g., SAP, Oracle, Infor Syteline experience is a huge plus)

· Certifications optional but beneficial: APICS Certified in Production and Inventory Management (CPIM), Certified Supply Chain Professional (CSCP), Six Sigma or Lean Manufacturing certification

REQUIRED SKILLS:

· Strong understanding of inventory management systems and processes.

· Ability to work in and with an ERP/MRP system

· Strong analytical skills for inventory management, material tracking, and operational performance

· Familiarity with manufacturing processes and timelines.

· Demonstrated problem solving, quantitative analysis, and analytical abilities

· Proactive communicator who can clearly articulate business results and department needs

· Strong leader with a proactive, positive attitude, and a strong sense of self-motivations, accountability, and responsibility

· Proven ability to manage multiple projects with competing deadlines

SUPERVISION OF PERSONNEL:

· Warehouse Supervisor

· Stock Control Specialists

· Logistics Coordinator

· Logistics Specialists

· Woodshop personnel

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 90% Walking/Standing – 10%

Lifting: Occasionally lift up to 15 lbs.

Bend: Ability to bend, squat, crawl and climb.

Vision: Long periods of close work on computer screen

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space and exposure to outdoor conditions such as excessive cold, excessive heat, noise/vibration and dust.

Job Summary 
JRM is looking for a Traveling Superintendent to help consistently deliver projects on time, on budget and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their role and make sure all projects are completed to the highest standard. The Superintendent directly supervises field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. Qualified applicants must be willing to travel extensively, have excellent communication skills, and work effectively in a team. Knowledge of all phases of commercial construction, computer skills, and self-direction are required.

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership and direct supervision of site staff, including assistant superintendents, laborers and other construction related personnel.
• Management of schedule, including weekly preparation of 2-week look ahead.
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned jobsite operations are in compliance with design/specifications, completion on schedule, within budget and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager. 

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent, preferably in interior commercial general contracting
• Must have a proven record of managing complex projects in occupied spaces
• Capable of managing/coordinating multiple quick turnaround projects simultaneously
• Demonstrate proficiency in reading commercial construction plans and specifications
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  
• Willingness to travel upon request for 8-12 weeks within and out of state 

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required)

Benefits

• Medical Insurance, Dental Insurance, and Vision Insurance
• Disability Insurance and Life Insurance
• 401K Match
• Employee Stock Ownership Program (ESOP)
• Living and Travel Reimbursement
• Business expenses and Mileage Reimbursement
• Performance-based bonus program

Salary Information

• $90,000 - $120,000

#LI-OnSite 

PURPOSE OF POSITION:

The Occupational Health Nurse oversees employee health case management and coordinates care with providers to support recovery and return to work after injury or illness. Reporting to EHS, this role collaborates with HR, Worker’s Comp, and site leadership. Responsibilities include administering first aid, assessing the need for further care or medical assessment, case management, audiometric scheduling, reviewing respirator medical questionnaire evaluations,  fit-for-duty evaluations, ergonomic assessments, and health education initiatives. The nurse will follow defined occupational health programs and policies. Prior experience in occupational health within manufacturing or field operations is required. Strong clinical judgment, organizational, and documentation skills are essential. This is an on-site role based in Jacksonville.

ESSENTIAL FUNCTIONS:

• Provide medical care, triage for injured/ill employees in the Jacksonville facilities
• Coordinate care, follow-up appointments, restrictions and return to work between employees, HR and local established occupational health providers.
• Participate in evaluations with EHS for work-relatedness determinations
• Coordinate medical monitoring related to noise exposure or respiratory protection
• Wellness program coordination with HR including development wellness educational campaigns

COMPETENCIES:

• Works effectively and communicates clearly with HR, EHS, Worker’s Comp coordinators, and leadership.
• Manages sensitive health or return-to-work discussions with professionalism and empathy.
• Manages multiple cases and administrative duties efficiently.
• Keeps current with occupational health best practices and emerging workplace health trends.
• Upholds ethical nursing standards and builds trust with employees and management.
• Responds effectively to changing environments, priorities, and health challenges.
• Promotes a culture of health and safety across the organization.
• Designs and delivers employee health and safety education programs.
• Acts as a liaison between workers, supervisors, and healthcare providers to promote health and wellness.

EDUCATION AND EXPERIENCE:

• Registered nurse licensed in one of the Nursing License Compact states
• Occupational health nurse certification including COHN, COHN-S and/or CM
• 3-5 years occupational health experience

• Detailed case management, excellent observational and triage skills
• Able to maintain composure and work effectively under emergency situations
• Strong knowledge of OSHA Recordkeeping standard and industrial health standards
• Employee health experience
• Able to conduct evaluations or assessments of work activities in facilities wearing PPE (safety shoes, safety glasses, gloves as needed)
• Current, certified Red Cross First Aid and AED trainer a plus
• Experience in ergonomic evaluations desired
• Exempt employees are expected to work as many hours as is necessary to complete their job responsibilities. This may require they work more than eight hours a day and more than five days or 40 hours per week. Thorough compliance knowledge

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

            Activities:         Sitting – 50%               Walking/Standing – 50%

            Lifting:             Continuously lift up to 50 lbs.

            Bending:          Must be able to bend, squat, and climb.

Vision:             Long periods of close work on computer screens

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

First shift hours are 6:00am - 2:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

Second shift hours are 3pm - 11:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION:

The purpose of the Continuous Improvement Engineer, IEM360 role is to provide high-impact support role responsible for deploying and sustaining our enterprise-wide operating system across functions and sites. Modeled on world-class systems such as the Danaher Business System and Crane Business System, IEM360 is IEM’s framework for driving continuous improvement, lean enterprise transformation, and strategic execution. The IEM360 CI Engineer partners with functional and plant leaders to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

SUPERVISORY RESPONSIBILITIES:

• This position has no direct supervisory responsibilities.
• The position requires collaboration with other roles to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

ESSENTIAL FUNCTIONS:

• Lead IEM360 Deployment: Drive the implementation of IEM Business System tools and processes across operations, supply chain, engineering, and commercial functions, ensuring alignment with strategic objectives.
• Kaizen Facilitation: Plan, lead, and coach cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving, and strategic growth/capacity initiatives.
• Capability Building: Develop internal capability by training and coaching team members and leaders at all levels in lean thinking, daily management, and continuous improvement practices.
• Business System Maturity: Assess business system maturity across plants and functions; create and execute improvement roadmaps using tools such as maturity models, Hoshin Kanri, tiered daily management, and KPI dashboards.
• Change Leadership: Act as a catalyst for cultural transformation, enabling teams to embrace standardization, accountability, and data-driven decision-making.
• Performance Management: Partner with site leadership to embed IEM360 into key processes such as policy deployment (Hoshin), S&OP, new product introduction, and operational reviews.
• Best Practice Sharing: Identify, document, and disseminate internal best practices. Benchmark against external best-in-class organizations and adapt appropriately for IEM.

COMPETENCIES:

• Proven ability to work independently, take initiative, and manage responsibilities with minimal supervision.
• Hands-on leader and coach; thrives on the shop floor and in frontline engagement.
• High emotional intelligence with the ability to influence without authority.
• Comfortable navigating ambiguity and building structure in evolving organizations.
• Results-driven, with a bias for action and accountability.
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Excellent interpersonal and customer service skills.
• Excellent organizational and time management skills and attention to detail.
• Proficient in Microsoft Office Suite or related software

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in engineering, Business, Operations, or a related field; MBA or Master’s preferred.
• 3-5 years of experience in manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment.
• Deep understanding of Lean principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem-solving).
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives.
• Understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong facilitation, project management, and communication skills.
• Experience working in or with a formal business system (e.g., DBS, CBS, strongly preferred)
• Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Willingness to travel (~25%) across IEM’s manufacturing locations.

Physical Demands: Activities: Sitting – 60% Walking/Standing – 40%

Lifting: Must be able to lift up to 20lbs.

Vision: Long periods of close work on a computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office and non-climate-controlled production floor.

Location: Jacksonville, Florida

Reports To: Senior HR Manager           

PURPOSE OF POSITION:

The Human Resources Supervisor is responsible for managing the day-to-day HR operations of their assigned plant. This role supports and partners with plant leadership to implement HR policies, programs, and initiatives in alignment with company objectives and compliance requirements. The HR Supervisor provides guidance on employee relations, staffing, performance management, and compliance with employment laws and regulations. This position reports directly to the Senior Human Resources Manager. Duties include employee relations, handling employee inquiries, and supporting HR Shared Services, benefits administration, onboarding, orientation, employment authorization management, and compliance.

Please note: This position requires in-office presence. Only candidates local to Jacksonville, FL area will be considered.

ESSENTIAL FUNCTIONS:

• Oversee daily HR functions and operations at the plant level, ensuring consistent application of company policies and procedures.
• Partner with plant leadership to support workforce planning, employee engagement, and talent development initiatives.
• Provide coaching and support to managers and employees on HR-related matters including performance management, conflict resolution, and employee relations.
• Administer HR programs such as onboarding, orientation, employee recognition, and exit processes.
• Ensure legal compliance with all federal, state, and local labor laws and regulations.
• Maintain accurate and up-to-date employee records and HRIS data.
• Investigate and resolve employee complaints or concerns in a timely and professional manner.
• Support recruitment efforts by coordinating interviews, job postings, and working with Talent Acquisition as needed.
• Participate in internal audits and support compliance and safety initiatives.
• Generate HR reports, metrics, and presentations for company and corporate leadership as required.
• Promote a positive, inclusive, and safe work environment aligned with company culture and values.
• Perform other duties and projects assigned by Manager.

COMPETENCIES:

• Ethical Conduct.
• Communication Proficiency.
• Attention to Detail.
• Responsive and Approachable.
• Organizational and Time Management Skills.
• Strong Sense of Urgency.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 6+ years of HR generalist in a supervisory position, preferably in manufacturing or an industrial setting.
• Strong knowledge of HR laws, regulations, and best practices.
• Must be bilingual (English/Spanish). Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Able to work in a collaborative environment and contribute to team goals.
• Ability to prioritize tasks.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and associated systems. Familiarity with ADP and/or UKG a plus.

PHYSICAL/MENTAL/ENVIRONMENTAL:

• Physical Demands:
  •   Activities:  Sitting – 90% Walking/Standing – 10%.
  •   Lifting: Must be able to lift up to 15lbs.
  •   Vision:  Long periods of close work on computer screen.
• Mental Demands: Interpret, analyze, research, and manage multiple tasks simultaneously.
• Environment: Climate controlled office space.

PURPOSE OF POSITION:

This position is responsible for managing work center inventory efficiently to ensure a smooth production flow in the designated work center.

ESSENTIAL FUNCTIONS:

• Oversee the receipt of incoming parts (bin items, job issue from materials team and manufactured parts from fabrication team), ensuring accuracy, completeness, and the condition of materials upon delivery to the work center.
• Monitor stock levels for kanban-managed and bin-managed inventories, conducting regular audits to ensure accuracy between physical and system inventories.
• Receive manufactured parts from fabrication teams and store them appropriately to support production schedules.
• Issue manufactured parts to specific jobs within the ERP system as required.
• Coordinate with materials teams to ensure issued materials are received on job start dates and staged for production use.
• Manage work center Return Material Authorizations (RMAs) in coordination with the RMA coordinator and materials team to streamline material demand signals.
• Review daily fabricated parts reports and collaborate with the fabrication scheduler and supervisor to address any potential schedule risks.
• Maintain accurate records of inventory movements and transactions.
• Follow established safety guidelines and protocols.
• Perform other duties as assigned by the supervisor.

SUPERVISION OF PERSONNEL:

• None

COMPETENCIES:

• Organizational Skills: Ability to organize and prioritize tasks effectively, ensuring efficient material flow within the work center.
• Adaptability: Flexibility to adjust to changing production demands, schedules, and priorities in a fast-paced environment.
• Communication Skills: Strong interpersonal and collaboration abilities to work with cross-functional teams.
• Multitasking: Capability to manage multiple activities simultaneously while maintaining attention to detail.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED required.
• Minimum of 1 year of experience in inventory management, preferably in a manufacturing environment.
• Experience with ERP systems preferred (INFOR/Syteline experience is a plus)

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

              Activities:          Sitting – 10%                  Walking/Standing – 90%

              Lifting:               Continuously lift up to 50 lbs.

              Bending:           Must be able to bend, squat, and climb.

              Vision:               Long periods of close work on the computer screen and ability to see small or detailed items.

Mental Demands:         Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:                Climate controlled office and Shop/warehouse, which is not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes. 

PURPOSE OF POSITION:

The Quality Control Inspector is responsible for implementing quality control systems designed to ensure our products meet applicable industry quality standards. Quality Control Inspector responsibilities include making certain that the production and manufacturing processes are performed to meet quality standards, performing inspection of equipment and components at various stages of the production cycle, and maintaining ISO 9001 required documentation as well as regulatory listings and markings.

ESSENTIAL FUNCTIONS:

• Implement inspection criteria and procedures.
• Maintain electronic records of inspection documentation as well as equipment and component certifications.
• Investigate and correct customer issues and complaints relating to quality.
• Develop statistical tracking of QC issues and implement process improvement procedures.
• Provide technical expertise to teams.
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability.
• Performs final inspection on products and equipment when arriving and leaving the plant.
• Provide inspection activity for production throughout production cycle.
• Responsible for marking and applying regulatory labels as required.
• Perform other related duties as required by supervisor.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

SUPERVISION OF PERSONNEL:

• None

COMPETENCIES:

• Technical Capacity.
• Strong Mechanical Aptitude.
• Metal Fabrication.
• Problem Solving/Analytical.
• Strong Computer Skills.
• Leadership.
• Performance Management.
• Excellent Written and Verbal Communication Skills.

EDUCATION AND EXPERIENCE:

• High school diploma, or equivalent.
• Minimum of 2 years of experience with electrical wiring and fabrication in a manufacturing environment.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 10% Walking/Standing – 90%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on small fonts and fine print on drawings

And ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION:

The Quality Control Inspector is responsible for implementing quality control systems designed to ensure our products meet applicable industry quality standards. Quality Control Inspector responsibilities include making certain that the production and manufacturing processes are performed to meet quality standards, performing inspection of equipment and components at various stages of the production cycle, and maintaining ISO 9001 required documentation as well as regulatory listings and markings.

ESSENTIAL FUNCTIONS:

• Implement inspection criteria and procedures.
• Maintain electronic records of inspection documentation as well as equipment and component certifications.
• Investigate and correct customer issues and complaints relating to quality.
• Develop statistical tracking of QC issues and implement process improvement procedures.
• Provide technical expertise to teams.
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability.
• Performs final inspection on products and equipment when arriving and leaving the plant.
• Provide inspection activity for production throughout production cycle.
• Responsible for marking and applying regulatory labels as required.
• Perform other related duties as required by supervisor.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

SUPERVISION OF PERSONNEL:

• None

COMPETENCIES:

• Technical Capacity.
• Strong Mechanical Aptitude.
• Metal Fabrication.
• Problem Solving/Analytical.
• Strong Computer Skills.
• Leadership.
• Performance Management.
• Excellent Written and Verbal Communication Skills.

EDUCATION AND EXPERIENCE:

• High school diploma, or equivalent.
• Minimum of 2 years of experience with electrical wiring and fabrication in a manufacturing environment.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 10% Walking/Standing – 90%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on small fonts and fine print on drawings

And ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION

The Test Engineer is responsible for designing, developing, and executing test procedures for IEM products and components. This role ensures product quality and performance by analyzing test results, identifying issues, and leading extensive troubleshooting efforts, while supporting the development of robust test processes and driving continuous improvement across the test organization.

ESSENTIAL FUNCTIONS

• Design and develop test procedures and protocols.
• Execute functional and electrical testing on products and components.
• Collaborate with engineering and production teams to resolve product issues.
• Analyze test data and identify trends, issues, and root causes.
• Develop and improve testing methods and processes.
• Support troubleshooting and failure analysis.
• Ensure compliance with safety standards and testing procedures.
• Maintain accurate test documentation and reports.
• Perform other duties as assigned.
• Relay protection and trip function testing.
• Troubleshoot and resolve wiring errors, component failures, and control logic issues.
• Recommend upgrades or new test technologies to improve accuracy, capability, and efficiency.
• FWT Support (Factory Witness Testing).
• Provide technical explanations, perform test demonstrations, and address questions or issues that arise during FWT events.

SUPERVISION OF PERSONNEL

None.

COMPETENCIES

• Strong understanding of electrical systems and testing methods.
• Experience developing test plans, drawings, and technical documentation.
• Ability to read and interpret schematics and technical drawings.
• Experience with lean or Six Sigma methodologies is a plus.
• Experience with automated test systems (LabVIEW, Python, NI, etc.)
• Familiarity with PLC systems or embedded systems testing.
• Background in high-reliability industries (aerospace, defense, medical devices).
• Attention to detail and documentation accuracy.
• Clear and professional communication.
• Safety-conscious behavior with strict adherence to NFPA 70E and departmental safety standards.
• Problem-solving and analytical thinking.

EDUCATION AND EXPERIENCE

• Associate’s or Bachelor’s degree in Electrical Engineering or related field preferred.
• 4+ years or experience in testing, engineering, or related field.

PHYSICAL / MENTAL / ENVIRONMENTAL

Physical Demands:

Activities: Sitting, Walking/Standing

Lifting: Frequently lift to 50 lbs.

Bending: Must be able to bend, squat, crawl, and climb.

Vision: Long periods of close work on a computer screen; ability to see small or detailed items.

Mental Demands: Interpret, analyze, research, and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust, and fumes.

OVERVIEW
It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and backorders, and answering general order/material questions. Moreover, below details additional responsibilities related to maintaining the customer relationship, as well a general office responsibility.

JOB RESPONSIBILITIES:

• Processing order acknowledgements from inception, recording approval documents on order acknowledgements, accepting payment if applicable, and setting delivery of product.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Provide clerical and administrative support as necessary.
• Provide showroom support by assisting with customer selection as necessary.

ACCOUNTABILITIES AND PERFORMANCE MEASURES:

• Time Management, Customer Engagement, Attention to Detail, Well Organized

WORK ENVIRONMENT
Requires occasional lifting up to 25 pounds. Must be able to multitask and complete tasks. Must have ability to be work in both an office and warehouse setting Requires occasional exposure to outdoor weather conditions. 

REQUIREMENTS/EDUCATION AND EXPERIENCE:

• High school Diploma/GED
• Bilingual preferable
• Ability to type 30-35 words per minute
• Computer skills: Microsoft Office, Outlook

PERSONAL ATTRIBUTES:

• Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday - Friday 8:00am-4:00pm

Starting Pay: $15/hour

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

As a Mechanic Tech in our high production mechanic shop, you will support the mechanic shop by performing assigned diagnostic repair or maintenance on customer vehicles.  This position reports to the Mechanic Shop or designated manager.

Responsibilities

• A/C & Heater - Operate the system and recognize if the system is cooling or not, perform basic system checks such as power to compressor, visually inspect condenser, belt tension, etc., Identify Freon and oil leaks.
• Brakes - Identify components of brake system, visually inspect brakes, identify irregular noises and leaks, perform simple system tests, Measure lining, drums, rotors, cams. Road test for proper operation, Check fluid level, adjust service and park brakes and perform repair.
• Electrical Charging Systems - Visually inspect batteries, clean connections, Check condition of belts, Test batteries, Check alternator mounting and pulley, Replace and adjust belts, Perform basic charging system check.
• Clutch - Lubricate bearing, linkage, shafts, and cables, Identify proper clutch operation.
• Cooling Systems - Check and adjust coolant levels, antifreezes (and requirements), Visually inspect system for leaks, Make minor repairs such as hose replacements, fan shrouds, fittings, Pressure test, Flush and refill systems.
• Starting/Cranking System – Inspect/ test batteries, cables and motor, clean battery cables, connections and starter. Check, charge and replace batteries, Repair/replace defective cables, Read wiring schematics.
• Lighting System and Electrical Accessories - Repair minor wiring problems, replace bulbs, lenses and simple light assemblies.  Adjust/replace sealed beams, Install/replace accessories (heated mirrors, fans, spotlights, etc.).
• Drive Axles - Inspect housings for leaks, change oil and filter and clean breathers.
• Driveline - Lubricate drive line, Inspect components for wear or damage.
• Gas Engines - Check and adjust oil levels, identify unusual noises, and oil leaks.
• Fuel Systems - Replace and prime fuel filter, Check gas and diesel fuel system components such as fuel lines, pickup tubes, return lines, etc. for proper integrity and condition.
• Preventive Maintenance - Proper lube techniques, Minimal tire inspection, Brake check/applied stroke, Battery check, under vehicle check/lose components, Initial Fault code identification.
• Tire and Wheel Maintenance - Perform air pressure checks, Check tread depth, identify tires that need to be changed or repaired, perform tire Checks, replace tire and wheel assemblies, Mount/dismount and rotate tires.
• Track and record vehicle information following department processes.
• Assist in overall general shop duties such as cleaning, driving, organizing vehicle parking and staging, etc.
• Provide prompt and courteous service to internal and external customers. Maintain a professional appearance and neat work environment.
• Practice and promote teamwork at all times.  Set a good personal example of attitude and performance.

Skills and Attributes

• Ability to work in a fast-paced environment
• Ability to follow company operating procedures
• Interpersonal skills and willingness to work in a team environment

Qualifications

• High School diploma or GED preferred
• 2 to 3 years of experience in automotive repair field
• 2 ASE Certifications preferred 
• Basic computer skills
• Ability to work in a fast-paced environment
• Effective interpersonal skills
• Hardworking, motivated team player
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Regular, consistent and punctual attendance

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced knowledge in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• A strong communicator; able to interact positively with anyone and everyone 
• A strong multitasker, able to thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Summary: We are seeking a proactive and detail-oriented Network Technician to join our team. This entry-level role is responsible for providing daily operations support and maintenance for network systems, ensuring stable and reliable network services across multiple platforms. The ideal candidate will have a foundational understanding of network configurations and troubleshooting, with the ability to work effectively as part of a team under the guidance of senior staff.

Responsibilities:

• Provide support and maintenance for network systems, including LAN/WAN and wireless operations.
• Monitor network performance to ensure stability and dependability across multiple platforms.
• Configure and troubleshoot computer networks to resolve issues efficiently.
• Collaborate with network facility and hardware/software vendors to resolve problems promptly.
• Utilize network management applications to identify faults and ensure data and telecommunications access.
• Work as part of a project team on small to medium complexity projects, under general direction.

Qualifications:

• Associate’s or Bachelor’s Degree, or technical institute degree/certificate in Computer Science, Information Systems, or related field, or equivalent work experience.
• 0 to 1 year of IT work experience in infrastructure or network environments.
• Basic understanding of network systems and troubleshooting techniques.
• Ability to follow documented procedures and checklists.
• Strong problem-solving skills and attention to detail.
• Effective communication skills and ability to work collaboratively in a team environment.

#Ll-Onsite

Summary: Seeking a Network Operations Specialist to monitor, troubleshoot, and maintain network systems, including LAN, WAN, and wireless multiplexers, hubs, and routers. This role involves using remote monitoring tools, installing and maintaining workstations, managing user access, ensuring security measures, and handling equipment malfunctions.

Responsibilities:

• Monitor and troubleshoot network systems, utilizing remote monitoring tools.
• Install and maintain workstations and network devices.
• Manage user access and maintain security protocols, including password protection.
• Archive files and oversee usage of shared resources.
• Handle malfunctioning equipment and resolve technical issues.
• Select, develop, integrate, and implement network management applications for Internet components.
• Provide daily operations support, maintenance, and administration for network systems.
• Work collaboratively on projects, sometimes leading and coaching junior technical staff.

Required Skills:

• Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 3 years of IT work experience in infrastructure/network environments, focusing on network operations, support, maintenance, and administration.
• Proven ability to work on medium to high complexity projects/systems/issues.
• Experience as a project team member and occasionally as a project leader.
• Strong problem-solving skills and the ability to coach junior staff.

Summary:
We are seeking a skilled Network Analyst who is responsible for designing, installing, and troubleshooting network systems, including wireless, to meet our business objectives. This role involves configuring and maintaining both physical and logical network components and working on network architecture design, LAN/WAN/wireless solutions, and capacity planning.

Responsibilities:

• Design, install, and troubleshoot network systems to support business functions.
• Configure and maintain physical and logical network components.
• Assist in the design of network architecture and infrastructure.
• Plan and design LAN/WAN/wireless solutions.
• Perform capacity and resource planning, assess network risks, and develop contingency plans.
• Implement and maintain network management software.
• Research, analyze, and implement software patches or hardware changes to address network deficiencies.
• Provide Tier 2 support for network-related issues.
• Evaluate new products and services and manage vendor service level agreements.
• Contribute to medium to high complexity projects and occasionally lead projects or coach junior staff.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 3 years of IT work experience in infrastructure/network environments focusing on network design, implementation, administration, and support.
• Experience with medium to high complexity network projects.
• Strong understanding of network design, LAN/WAN solutions, and wireless technologies.
• Ability to work effectively as a team member and occasionally as a project leader.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in capacity planning and risk assessment for network systems.

#Ll-Onsite

Summary: We are seeking a skilled Network Systems Engineer to assist in the planning, forecasting, and implementation of resource requirements for network systems, including wireless, of moderate complexity. This role involves participating in network planning, architecture design, and engineering, as well as integrating and schematically depicting complete network configurations.

Responsibilities:

• Assist in network planning and architecture design.
• Integrate communication architectures, topologies, hardware, software, transmission, and signaling links into network configurations.
• Evaluate new products and perform network problem resolution.
• Assist in the development and documentation of technical standards and interface applications.
• Monitor protocol compatibility, perform system tuning, and recommend improvements.
• Work on projects/systems/issues of medium to high complexity surrounding network planning, configuration, and optimization.
• Participate as a project team member or occasionally as a project team lead.
• Coach more junior technical staff as necessary.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• Minimum of 3 years of IT work experience in infrastructure/network environments performing network engineering, design, planning, and implementation.
• Experience with network planning, configuration, and optimization for medium to high complexity projects.
• Ability to work effectively as a team member and occasionally lead project teams.

#Ll-Onsite

Summary: We are seeking an experienced Network Architect responsible for high-level network planning, design, and optimization. This role involves developing strategies and direction for network systems solutions, including wireless technologies, and translating business requirements into effective network or process designs.

Responsibilities:

• Develop strategies and direction for network systems solutions using current and emerging technologies.
• Translate business requirements into network or process designs.
• Plan and recommend network hardware, systems management software, and architecture.
• Approve and modify network design and architecture to ensure compliance.
• Configure and maintain routers, switches, and hubs for network systems, including wireless.
• Evaluate and recommend new products while maintaining knowledge of emerging technologies.
• Monitor network performance and ensure capacity planning is performed proactively.
• Perform troubleshooting procedures and design resolution scripts.
• Lead special enterprise-wide projects as a Project Leader.
• Coach and mentor junior technical staff.

Required Skills:

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 7 years of IT work experience in infrastructure/network environments focusing on network planning, architecture design, engineering (hardware and software), and optimization.
• Expertise in defining network architectures and designs for the enterprise.
• Proven ability to work on multiple projects as a project leader or subject matter expert.
• In-depth knowledge across multiple technical areas and business segments.

#Ll-Onsite

The role:

We are seeking a Senior Financial Systems Analyst who will support Workday on a day-to-day basis focusing on unlocking its vast reporting possibilities. This is an exciting role for someone to make a direct impact at SoFi by shaping our processes and providing reporting solutions to help drive visibility, while also playing a key role in our implementation of Workday Financials.

Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: You are an expert in Workday Financials and also understand data flows/SQL/Tableau, while also having the ability to step back and understand the business needs. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.

This position will be part of the Business Intelligence and Systems team within Accounting Controllership.

What you’ll do: 

• Support Workday Financials through configuration of business process, condition rules, validations
• Create and maintain complex Workday financial reports
• Participate in bi-annual Workday release regression testing and uptake of new features.
• Stay updated on the Workday roadmap and propose changes and solutions in areas of focus.
• Act as a technical expert and support the broader finance team in Workday reporting
• Develop strong collaborative relationships with the Finance, Engineering, People orgs and across the company, with a specific focus on our Workday integrations
• Leverage Workday and other tools and systems to design, develop & deliver robust and scalable reporting
• Perform daily administrative and production support tasks as required
• Develop and deliver training on SoFi’s financial business processes and use of Workday
• Be part of a great team, but capable of operating independently - managing relationships, deliverables and expectations with your business partners
• Be personable, approachable and able to connect with each and every person on the team and throughout the business
• Remain detail-oriented while working across a variety of projects

Who are you:

• Demonstrated ability to work collaboratively across different functions and effectively influence senior business partners
• Expert in Financial Management Systems, with an understanding/vision of how to architect the perfect solution
• Experience with Database Management systems (SQL) who enjoys solving complex problems
• Experience with front-end reporting tools (Tableau)
• Strong ability to project manage and to remain detail-oriented while working with numerous stakeholders
• Strong analytical, problem solving and critical thinking skills
• High EQ with ability to influence outcomes and communicate technical content to general audiences
• Knowledge of the banking space a strong plus

What you’ll need:

• Bachelor's degree required, preferably in Mathematics, Computer Science, Statistics or a Business related degree (Masters a plus)
• 5+ years of work experience
• 2 + years of experience configuring and supporting a combination of at least 2 of the following modules: Supplier accounts, Customers, Projects and Billing, Business Assets, Expenses,  Banking and Settlement, Financial Accounting and Accounting Center
• Subject matter expert on:
• Workday Financial Reporting (Advanced, Matrix)
• At least one of the modules: Supplier Accounts, Customers
• Experience required:
• Multiple subsidiary structure and working with different functional currencies
• ETLs/ELTs related to Workday integrations
• SOX Compliance
• Experience preferred:
• Workday Pro Certifications
• Workday Financial Reporting (Composite, Discovery Boards, Prism, Office Connect)
• Consolidations
• FDM design, deployment, and maintenance
• SQL (Snowflake)
• Tableau
• Finance planning tools (ex: Planning analytics (TM1))
• Alteryx
• Integration platforms such as Fivetran or Mulesoft
• Jira / Confluence  or other Scrum Management tools
• Strong verbal and written communication skills
• Spanish fluency a plus
• Demonstrated ability to work collaboratively across different functions and effectively influence senior business partners

Retail Sales Associate - Part Time

Shift Availability: 20 -25 hours - (evenings required) 
Hourly Pay Rate: $15.00/hr.
Location: 9760 San Jose Blvd, Jacksonville, FL 32257

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

• Customer Experience & Teamwork

  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.

  • Encourage loyalty by signing guests up for rewards programs.

  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Operations & Store Standards

  • Help open and close the store, handle cash, and follow all procedures and regulations.

  • Check IDs, update customer profiles, and process transactions accurately.

  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

  • Support inventory tasks like restocking, fulfilling online orders, and counting products.

• Sales & Performance

  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

  • Highlight deals and complementary items at checkout to boost customer satisfaction.

  • Stay on top of promotions and product updates to give customers a seamless experience.

  • Stay agile and adaptable in a fast-paced, ever-changing retail environment.

  • Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.

• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

• Excellent communication skills, with the ability to connect with customers and team members alike.

• Strong multitasking abilities and the agility to shift priorities as needed.

• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

• Solid time management and organizational skills to stay on top of tasks and responsibilities.

• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

• Basic proficiency in math and computer applications to support transactions and reporting.

• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

• Strong conflict resolution skills and the ability to remain composed under pressure.

• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.

• A natural ability to build rapport and maintain lasting customer relationships.

• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.

• Familiarity with e-commerce systems and order fulfillment processes.

• Previous experience within a regulated retail setting.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds.  This position requires close vision (clear vision at 20 inches or less).

Work Environment:

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location in Jacksonville, FL
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

We are currently seeking a Construction Administrator to join our Jacksonville office. You are passionate about design, construction and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a role in design processes, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life. You will administer multiple Owner-Contractor Agreements concurrently and travel to project sites throughout the Carolinas.

A Day in the Life:

• Work side by side in a team environment with our Architects, Interior Designers, Urban Planners and Emerging Professionals during the design and construction phases.
• Contribute to other design and marketing efforts undertaken by the firm
• Discover your areas of interest and work with talented mentors
• Review and coordinate Construction Documents across all disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Coordinate and perform all construction phase services as required of the Architect.
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Construction Administrator:

• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• Understanding of Owner-Architect, Owner-Contractor Agreements and AIA Documents, i.e., ASI, PR, CCD, CO, Pay App, Substantial Completion, etc.
• Understanding of sustainability principles
• Familiarity with construction industry project management software such as Newforma, Procore, BIM 360, and AIA Contract Documents is a plus
• REVIT proficiency a plus
• LEED accreditation or interest in achieving accreditation is preferred
• Understanding of procurement processes and construction delivery methods
• Ability to direct and motivate work efforts of others and handle project challenges
• Capability to self-manage project assignments from start to finish with oversight
• Experience with incorporating research and field experience in design process
• Possess excellent verbal and written communication skills

What You Bring To The Table:

• Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university preferred
• Registered Architect or ability to become Registered Architect is a plus
• 5+ years of experience in construction phase services is preferred

Work Environment and Physical Demands

Work is performed in a standard office setting and on construction sites.

This position requires sufficient physical ability, with or without reasonable accommodation, to perform work in an office setting; which includes, extensive employee contact, frequent interruptions, the ability to stand or sit for prolonged periods of time, to occasionally stoop, bend, kneel, crouch, reach, and twist, to lift, carry, push, and/or pull light to moderate amounts of weight, to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, to verbally communicate to exchange information, to travel to other locations using various modes of private and commercial transportation, to verbally communicate to exchange information with or without accommodation, to see in the normal visual range with or without correction, and can hear in the normal audio range with or without correction.

A cover letter and resume are required.

Summary: This role involves providing the highest level of technical expertise and consulting on SAP Basis or SAP Web Application Server systems. The individual will establish infrastructure standards, evaluate system enhancements, and ensure quality assurance. The role also encompasses research and implementation of solutions for performance monitoring, tuning, and systems configuration, design, and implementation.

Responsibilities:

• Deliver expert consulting on SAP Basis or SAP Web Application Server systems to process teams and IT staff.
• Establish infrastructure standards and requirements for SAP systems.
• Evaluate, direct, and support system enhancements for SAP Basis and Web Application Server.
• Perform quality assurance functions for SAP systems.
• Research and implement solutions for system performance monitoring and tuning.
• Design and implement systems configuration for SAP functionalities.
• Provide technical engineering support to the SAP team.
• Act as a project leader or subject matter expert on projects/issues of medium to high complexity.
• Coach and mentor junior technical staff.

Required Skills:

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, or equivalent work experience.
• A minimum of 5 years of IT work experience in building enterprise applications.
• At least 2 years of experience with SAP systems.
• Extensive experience in operating systems and programming languages, such as ABAP, Java, and J2EE.
• Demonstrated knowledge across multiple technical areas and business segments.

#Ll:Onsite

About Bluebird Kids Health 

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff. 

 Position Description 

Bluebird Kids Health is seeking a skilled and compassionate and Medical Assistant with a patient and family-first mindset. The Medical Assistant will work alongside our mission-based provider team to assist with patient care, perform necessary administrative tasks and ensure smooth operation of our pediatric clinic. The ideal candidate will have strong patient care skills, excellent communication abilities, and a genuine interest in working with children and their families. 

 What You’ll Do 

Patient Care 

• Escort patients to exam rooms and prepare them for examinations. 

• Take and record patients' vital signs, such as blood pressure, temperature, and pulse. 

• Assist healthcare providers during medical procedures and examinations. 

• Administer medications and injections as directed by healthcare providers. 

Administrative Support 

• Greet patients and visitors, answer phone calls, and schedule appointments. 

• Analyze, update and maintain patients' medical records, ensuring accuracy and confidentiality. 

• Process lab specimens and prepare them for testing. 

• Assist with insurance verification and billing tasks as needed. 

Patient Education & Support 

• Provide patients and their families with information and instructions regarding their medical conditions, treatments, and medications. 

• Educate patients and their families on preventive healthcare measures and lifestyle modifications. 

• Ensure patients and their families understand their treatment plans and follow-up care instructions. 

• Prepare exam rooms and medical equipment for patient use. 

Infection Control and Safety 

• Follow established protocols for infection control and maintain a clean and safe environment. 

• Dispose of biohazardous materials and medical waste in accordance with regulations. 

• Adhere to safety policies and procedures to prevent accidents and injuries. 
• Other Duties as Assigned 

What You’ll Need 

• Education: High school diploma or equivalent; completion of a medical assisting program (preferred). 

• Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential (preferred). 

• Experience: Minimum one year previous experience working as a medical assistant or patient-facing role in a clinic or hospital setting. Pediatric experience and vaccine administration experience highly preferred. 

• Other Requirements: Current CPR certificate 

• Knowledge of clinical and theoretical clinical processes and principles, along with medical practices protocols and standards. 

• Familiarity with state and federal laws related to healthcare (HIPAA, scope of practice, etc.) 

• Proficiency in basic medical procedures, such as taking vital signs and administering medications. 

• Skilled in documentation of patient care including reviewing for accuracy and completeness. 

• Basic computer skills with proficiency in electronic medical record (EMR) systems 

• Excellent communication and interpersonal skills, with a willingness to help team members and ability to communicate clearly with many different levels of both medical and administrative staff. 
• Strong attention to detail and ability to multitask in a fast-paced environment. 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer. 

• Variety of walking, standing, sitting, bending, twisting, and reaching. 
• Occasional need to lift/carry/move up to 50 pounds of equipment. 

Equipment Operated: 

• Standard office equipment, CLIA-waived point-of-care lab equipment 

Work Environment: 

• Combination of medical office and exam rooms. Frequent exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings. 

What We Offer 

1. The opportunity to work within a mission-driven pediatric care delivery organization.
2. A competitive compensation package with performance incentives.
3. A collaborative and dynamic workplace with significant professional growth opportunities.
4. A diverse and inclusive company culture that values every team member's contribution to our mission.
5. Competitive medical, vision, and dental insurance products.
6. Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.
7. Generous paid time off.

Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued. 

Summary: We are seeking a Network Security Specialist to manage the full life cycle of network security within our organization. This role is essential in developing and implementing security policies and measures, ensuring our networking environment is secure and compliant with industry standards.

Responsibilities:

• Assist in developing and implementing security policies, procedures, and measures in a networking environment.
• Configure, maintain, and monitor firewalls and other network security measures.
• Perform security assessments and review networking initiatives for security compliance.
• Prepare status reports on security matters and develop security risk analysis scenarios and response procedures.
• Contribute to the continual improvement of network infrastructure and implementation of new security-based technologies.
• Evaluate and recommend security products for various platforms within the networking environment.
• Educate users about network security policies and consult on security issues.

Required skills:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 3 years of combined IT and security work experience with exposure to infrastructure/network and multi-platform environments.
• Broad technical knowledge of client/server, network topology, and network/infrastructure security.
• Knowledge of security issues, techniques, and implications across existing computer platforms.
• Ability to develop security solutions for medium to high complexity assignments.
• Experience working on multiple projects as a team member and leading network-related security components.
• Capability to coach more junior technical staff.

#Ll:Onsite

Summary:
We are seeking a skilled Systems Security Specialist to develop, evaluate, and manage systems security across our enterprise. The role involves handling account management, password auditing, vulnerability scanning, virus management, and intrusion detection. You will work closely with IT staff to ensure implementation of security policies, and educate users on security standards and procedures.

Responsibilities:

• Develop and implement security policies and procedures, including log-on and authentication rules, and security breach escalation procedures.
• Conduct network and web application vulnerability scanning and virus management.
• Prepare status reports on security matters and develop security risk analysis scenarios and response procedures.
• Monitor security profiles and review security violation reports to investigate possible security exceptions.
• Evaluate security-related products and procedures to enhance productivity and effectiveness.
• Provide direct support to business and IT staff for systems security-related issues.
• Educate users on systems security standards and procedures.

Required Skills:

• Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 2 years of combined IT and security work experience with exposure to infrastructure/network and multi-platform environments.
• Technical expertise in systems administration and security tools.
• Broad technical knowledge of network operating systems, such as UNIX and NT.
• Comprehensive understanding of security issues, techniques, and implications across all computer platforms.

#Ll:Onsite

Summary: We are seeking a skilled Web Security Analyst to develop and manage web security policies and procedures for our enterprise. This role involves evaluating security solutions for Inter/Intranet/Extranet environments and ensuring compliance with security policies and standards for e-commerce applications.

Responsibilities:

• Assist in the development and management of web security policies and procedures.
• Evaluate and recommend information security solutions for Inter/Intranet/Extranet environments.
• Monitor, assess, and review rule bases and configurations for firewalls and intrusion detection systems.
• Conduct security assessment reviews of e-commerce applications for compliance.
• Review software products and recommend security solutions for various platforms.
• Educate users on web security standards and practices.
• Prepare and review status reports on security matters to develop risk analysis scenarios and response procedures.
• Ensure compliance with security policies by administering and monitoring security profiles.
• Investigate potential security violations and update security controls as needed.

Required Skills:

• Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 3 years of combined IT and security experience with exposure to infrastructure/Web and multi-platform environments.
• Strong understanding of client/server and web technologies.
• Knowledge of security issues, techniques, and implications across various computer platforms.
• Experience developing security solutions for medium to high-complexity assignments.
• Ability to work on multiple projects and lead web-related security components.
• Capability to coach junior technical staff.

#Ll:Onsite

Summary: We are seeking an experienced Information Security Specialist responsible for planning, designing, enforcing, and auditing security policies and procedures to safeguard the integrity of and access to enterprise systems, files, and data elements. This role involves acting on security violations, staying informed about changing technologies, and advising management on critical security issues.

Responsibilities:

• Plan, design, enforce, and audit security policies and procedures.
• Act on and address security violations swiftly and effectively.
• Maintain up-to-date knowledge of evolving technologies and provide recommendations for new technologies or policy adaptations.
• Identify and develop necessary changes to data security policies for business expansion.
• Provide risk assessments and security briefings to management regarding critical security issues.
• Evaluate and recommend security products, services, and procedures to enhance productivity and effectiveness.
• Oversee security awareness programs and educate staff on security policies and best practices.

Required Skills:

• Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 4 years of IT work experience with exposure to systems analysis, applications development, database design, and administration.
• 1-2 years of experience in information security.
• Strong knowledge of security issues, techniques, and implications across all computer platforms.
• Ability to lead data-related security components for medium to highly complex assignments.
• Proven ability to work as a team member on multiple projects and coach junior technical staff.

#Ll:Onsite 

Summary: Join our team as an IT Security Manager, where you will develop and manage security across multiple IT functional areas, such as data, systems, network, and Web operations. In this role, you will assist in creating and implementing security policies and procedures, prepare status reports, and respond to security breaches. Your expertise will help enhance our enterprise's security through education, consultation, and direct support.

Responsibilities:

• Develop and manage security for various IT functional areas across the enterprise.
• Assist in creating and implementing security policies and procedures.
• Prepare status reports on security matters and develop risk analysis scenarios.
• Track and monitor software viruses and enforce security policies.
• Administer and monitor security profiles and review violation reports.
• Evaluate products and procedures to enhance productivity and effectiveness.
• Provide direct support and consultation to IT staff and business on security-related issues.
• Represent organizational security needs by providing expertise in IT projects.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• A minimum of 4 years of combined IT and security work experience with broad exposure to systems analysis, applications development, and database design and administration.
• At least 1-2 years of experience in information security.
• Extensive knowledge of networking, databases, systems, and Web operations.
• Proficiency in security issues, techniques, and implications across various computer platforms.
• Ability to work independently or as part of a project team on complex security issues.
• Strong problem-solving skills and the ability to coach junior staff.

#Ll-Onsite

Summary: The IT Security Manager is responsible for developing and implementing IT security standards, best practices, and systems to ensure the security of information systems across the enterprise. This role involves auditing, addressing non-compliance, and facilitating the migration of environments to meet security standards. The manager also evaluates security applications, participates in IT project planning, and recommends improvements to strengthen security measures.

Responsibilities:

• Manage the development and delivery of IT security standards and best practices.
• Implement processes and methods for auditing and ensuring compliance with information security standards.
• Facilitate the migration of non-compliant environments to compliant environments.
• Conduct studies within and outside the organization to ensure compliance with industry security norms.
• Manage and participate in security administration planning and implementation for all IT projects.
• Evaluate and select security applications and systems.
• Recommend and assist in implementing changes to work methods and procedures to enhance security measures.
• Ensure the protection of corporate intellectual capital, especially where databases/applications are accessed by customers or vendors.

Required Skills:

• Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• Minimum of 7 years of IT work experience with exposure to business planning, systems analysis, and applications development.
• Experience in managing teams and projects for information security management.
• Middle-level management experience, working under the general direction of senior management.
• Experience managing and mentoring supervisors, project leads, and technical staff.
• Proven ability to lead multiple complex projects as a project leader and subject matter expert.
• Frequently reports to senior positions such as Corporate Security Officer, Chief Information Security Officer, Chief Technology Officer, or IT Chief Operating Officer.

#Ll:Onsite

Summary: We are seeking an experienced ERP Systems Specialist to ensure the performance and reliability of our ERP systems. You will be responsible for troubleshooting hardware, software, and system problems related to ERP modules, and collaborating with teams to implement and enhance ERP systems and applications.

Responsibilities:

• Ensure the performance and reliability of ERP systems.
• Troubleshoot hardware, software, and system problems involving ERP modules.
• Participate in projects to implement or enhance ERP systems and applications.
• Collaborate with the database administrator and ERP development team to define user requirements, coordinate system-wide updates, and install upgrades and patches.
• Provide recommendations for enhancements or changes to improve ERP system efficiency and effectiveness.
• Maintain ERP systems security through user profile management, access permissions, and user account maintenance.
• Monitor and maintain performance metrics for system features, recommending and taking corrective or preventive actions.
• Participate in the design, development, and implementation of test and production objects.
• Perform configuration, change management, and testing activities as required.
• Consult users on technology changes impacting work processes.
• Occasionally serve as a technical leader on small to large, complex projects.
• Provide support and training to users on ERP system and application usage.
• Coach and guide junior technical staff as needed.

Required Skills:

• Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• Minimum of 3 years of business and/or ERP implementation experience.
• Experience with systems and database administration.
• Ability to work on multiple projects as a project team member, with occasional technical leadership responsibilities.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.

Summary: We are seeking an experienced and skilled individual to serve as a single point-of-contact for end-users within our organization. This role involves providing advanced support by identifying problems, offering on-the-spot training, escalating complex issues, and developing best practices for ERP and business processes. The successful candidate will significantly impact the organization by ensuring efficient problem resolution and knowledge transfer.

Responsibilities:

• Act as the primary contact for end-users after Power Users have assisted, ensuring seamless support transition.
• Identify problems, provide on-the-spot training, and facilitate knowledge transfer to prevent issue recurrence.
• Escalate Tier 2 problems to appropriate technical or process experts as necessary.
• Maintain history reports and address re-occurring problems to improve support processes.
• Assist in developing and executing ERP and business process best practices across the organization.
• Perform basic fixes and data maintenance to ensure system integrity.
• Develop online help resources and update systems support help scripts as needed.

Qualifications:

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in business and/or ERP environments.
• Intermediate professional level role experience, capable of working on multiple projects and occasionally leading technical teams.
• Proficiency in managing small to large, complex projects within multiple technical environments and a specific business area.
• Ability to coach and mentor more junior technical staff.

Summary: We are seeking an experienced ERP Systems Programmer to apply system solutions to business problems through the design and programming of automated systems. This role involves configuring, analyzing, designing, developing, and maintaining ERP program codes and applications to support various business processes and functions. You will work on elements of large, complex installations and assist with all aspects of programming assignments and systems design.

Responsibilities:

• Configure, analyze, design, develop, and maintain ERP program codes and applications.
• Perform all aspects of programming assignments and assist with systems design.
• Work on multiple projects as a project team member, occasionally serving as a technical leader.
• Apply knowledge and experience with technology and application development methodologies to perform systems analysis, testing, debugging, file design, and storage.
• Coach and mentor junior technical staff as needed.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 3 years of IT work experience in programming and/or ERP systems analysis.
• Advanced knowledge of programming techniques and software design.
• Proficiency in ERP programming languages.
• Experience with ERP applications or object-oriented analysis and design is preferred.

Summary: We are seeking a skilled ERP Functional Analyst to join our team. This role is responsible for analyzing business requirements, configuring ERP module solutions, conducting testing, and ensuring effective implementation of business processes. The ideal candidate will have a thorough understanding of business flows and a knack for identifying and resolving process gaps.

Responsibilities:

• Perform functional analysis and define requirements for ERP systems.
• Configure and test ERP modules to meet business needs.
• Conduct prototypes and develop functional specifications.
• Handle data mapping and function mapping tasks.
• Set up configuration, transaction, and control tables.
• Analyze business requirements to develop effective solutions.
• Identify and resolve gaps in business processes.
• Participate in security/authorization setup and user documentation.
• Design data interfaces and manage data migration and reconciliation.
• Assist in the installation, tuning, and archiving of modifications.
• Provide support and act as a subject matter expert for one ERP functional area.
• Coach and guide more junior technical staff as needed.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
• Minimum of 3 years of IT work experience in systems/applications development or support.
• Strong understanding of business processes and flows.
• Intermediate programming skills for developing necessary workarounds.
• Experience working on multiple functional tasks of medium technological complexity.
• Ability to identify and recommend functional and technological solutions.
• Excellent communication and teamwork skills.

#Ll-Onsite

Summary: We are seeking a highly skilled ERP Module Lead to direct and integrate a specific ERP module within our organization. The ideal candidate will have an in-depth understanding of business strategies and processes, and will work closely with team members to define and implement business requirements. This role requires strong communication and coordination with other Team Leads, business leadership, and Project Managers to ensure smooth integration across the enterprise.

Responsibilities:

• Provide overall direction and integration for a specific ERP module or business area.
• Understand business strategies and define the business requirements for the ERP module.
• Communicate and coordinate with Team Leads, business leadership, and Project Managers for seamless integration.
• Oversee, define, and monitor critical path activities and resolve or escalate issues as needed.
• Drive design and implementation of new business processes and ERP configurations.
• Act as a credible representative of the business function/process supported.
• Influence business leadership and management decisions to ensure successful implementation.
• Mentor and manage supervisors, project leads, and/or technical staff.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
• Minimum of 7 years of IT and business work experience, including managing teams responsible for systems implementation or infrastructure support.
• Proven experience in middle-level management, often recruited internally from high-level management positions.
• Strong consensus decision-making skills and ability to drive ownership and acceptance of changes.
• Experience working on complex business issues with significant enterprise impact.
• Excellent communication and negotiation skills with business leadership and management.

#Ll-Onsite

GENERAL MANAGER

Do you have experience managing express car washes? Can you drive sales and provide exemplary customer service? Sud Stop Car Wash is looking to hire a General Manager to join our team in Jacksonville, FL and it could be you!

The annual salary for this position is between $65,000 - $75,000 based on experience plus bonus eligibility! We offer competitive medical, dental, vision, and life insurance benefits. We also offer 401(k) with company match and PTO.

The ideal applicant is a hands-on operator who loves leading people, takes ownership of results, and thrives in a fast-paced, customer-focused environment. You see every vehicle and every guest as an opportunity to grow your team, your business, and your career.

ABOUT SUD STOP CAR WASH

Sud Stop Car Wash is one of the fastest-growing express car-wash brands in the Southeast, built on integrity, operational excellence, and a customer-first mindset. We don’t just wash cars — we build careers and communities. Our leaders act like owners, drive results, and create environments where great people can thrive.

At Sud Stop Car Wash, the relationship with our customers and our service is the cornerstone of our success. At Sud Stop, we believe that every car deserves to shine. With a passion for cleanliness and a commitment to exceptional service, we strive to exceed our customers' expectations with every wash.

As we continue to grow, we seek to hire dedicated team members to help us grow and drive results that outperform our peers.

A DAY IN THE LIFE

We’re looking for an experienced, entrepreneurial General Manager. This role is the on-site CEO — accountable for people, performance, and profitability. You’ll build a high-energy team, deliver an outstanding guest experience, and operate the wash like it’s your own business.

As a General Manager, you will be responsible for the day-to-day operations of our car wash facility, ensuring smooth workflow, exceptional service delivery, and profitability. 

Leading by example and demonstrating our CORE values, you'll directly impact our company's growth and success. You'll have high expectations for yourself, sharpen your skills, build relationships, and impeccable industry-specific acumen; plus, you'll love working with your team daily. If this is the right opportunity for you, apply today!

QUALIFICATIONS FOR A GENERAL MANAGER

• Bachelor's Degree Required - Business Administration Degree preferred. Associate’s Degree or equivalent hands-on management experience accepted.
• 3+ years of multi-unit or high-volume management (QSR, retail, automotive, car wash, or similar).
• Demonstrated P&L ownership and data-driven decision making.
• 2+ years of management experience (i.e., car wash, retail sales, restaurant, front desk, site management)
• Strong leadership presence and the ability to motivate hourly teams.
• Mechanically inclined and comfortable learning tunnel equipment.
• Strong computer skills and the ability to learn new applications
• Valid driver's license with access to reliable transportation
• Able to walk/sit/stand for extended periods in various weather conditions outside
• Able to operate POS and other typical office machines

Experience in a leadership role at a car wash is highly preferred. We seek someone who can prioritize and multi-task independently in a fast-paced environment. You should also be an excellent communicator, organized, detail-oriented, diplomatic, and a team player.

WORK SCHEDULE

We're open 7 days a week. 7:30 AM to 7:30 PM. Weekend and holiday shifts are required.

The General Manager's work schedule will be Tuesday through Saturday.

Salaried Team Members will expect to work 50 hours per week; however, the workload may require the Team Member to work more or fewer hours per week. 

Job Location: 6525 Normandy Blvd Jacksonville, FL 32205

Competitive Salary , Sign-On Bonus, and Relocation Available

About This Role: 

Thank you for considering a career with BASS ABA Therapy! 

Are you looking for a role where you can positively impact the lives of children and their families? Are you interested in growth potential? Join our team at BASS ABA as a Board Certified Behavior Analyst (BCBA) and see the impact you can make. 

As a BCBA, you will practice independently and provide supervision of our Registered Behavior Technicians (RBT) to ensure the most effective delivery of ABA programming. You will be responsible for overseeing the implementation of behavior intervention plans and monitoring progress. 

BASS ABA offers a comprehensive and compassionate approach to ABA therapy, which requires you to work with children both within our centers and within the community. This is a collaborative role, and as a BCBA with BASS ABA, you will work closely with a large team of RBTs, BCaBAs, and BCBAs where your input is valued. 

Board Certified Behavior Analyst Duties & Responsibilities: 

• Directly implement ABA programming to children between the ages of 18 months – 12 years of age 
• Conduct assessments specific to the needs of clients 
• Develop ABA programming to client’s needs 
• Practice excellent time management of service deliverables 
• Supervise a team of Registered Behavior Technicians 
• Provide training to caregivers 
• Provide in-home or community-based “wrap around services” to center-based clients as needed 
• Provide Parent/Guardian Collaboration 

Board Certified Behavior Analyst Qualifications: 

• Current BCBA certification 
• Master’s degree 
• Experience working with children of varying abilities 
• Experience in the development and implementation of verbal behavior programming 
• Ability to communicate with audiences with varying degrees of understanding of ABA 
• Experience in managing/supervising others 
• Ability to make quick, sound decisions 
• Desire to work in a highly collaborative environment 

 Board Certified Behavior Analyst Benefits: 

• Competitive compensation 
• Annual merit raises 
• Insurance - Medical, Dental, Vision, and Supplementary 
• Paid Time Off (PTO) 
• Growth potential 
• Professional Development Allowance 
• Excellent team environment 
• Company issued computer 
• Work under BCBA leadership 
• Monday-Friday work schedule 

About BASS ABA Therapy: 

BASS ABA was established in 2003 and was built on Behavior Analysts’ passion to serve the needs of children and families seeking answers. Since its inception, BASS ABA has worked tirelessly to ensure that the children it serves reach their potential. In fact, it’s this continuing effort that is directly responsible for the expansion of BASS ABA throughout the state of Florida with intensive ABA centers specifically arranged to serve the needs of families. 

About Diana Health 

Diana Health is a high-growth network of modern women's health practices.  We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.  

We are an interdisciplinary team joined together by our shared commitment to transform women’s health.  Come join us!

Role Description

We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women’s health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient’s face after they interact with you and are willing to go above and beyond to create a wonderful experience. 

What you’ll do       

• You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
• Provide warm and friendly client interactions
• Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
• Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
• Ensure paperwork, consents, and insurance information is collected and complete
• Managing the client schedule:
• You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
• You anticipate schedule needs days and weeks in advance
• You schedule client appointments in real-time as well as those made through our online platform
• Insurance, payment, and billing :
• Perform verification of benefit checks with insurance companies
• Manage and collect client copays and payment balances
• Discuss and set up payment plans with client
• Front of the house management:
• Work with the team to ensure the office is ready, set up, and prepared for the day
• Collaborate on inventory, keeping the office pristine, and other tasks as they arise
• Manage phone triage as necessary, coordinating between team members

Qualifications

• Customer service and hospitality experience strongly preferred and highly desirable
• Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
• Proficiency with Google Suite or Microsoft Office Products
• Strong computer skills; preferred familiarity with EMRs
• Tendency to organize and create structure in a fast-paced, dynamic environment

Attributes

• You love interacting with people, practicing excellent communication and interpersonal skills
• You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude 
• You are exceptional at managing many tasks and do not feel overwhelmed by multitasking 
• You focus on the details and are able to organize and prioritize them along the way
• You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
• You thrive in highly collaborative, fast-paced environments

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

 About Bluebird Kids Health  

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with around-the-clock support. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.  

 Position Description  

Bluebird Kids Health is seeking a skilled and compassionate and Medical Receptionist II with a patient and family-first mindset. The Medical Receptionist II will work alongside our mission-based clinical team, greeting patients warmly, creating a welcoming environment, ensuring that patients are checked in and out of visits appropriately, spearheading insurance verification tasks and workflows at the market level, and training new hire Medical Receptionists. The ideal candidate will have excellent communication skills, experience in a healthcare setting, and a genuine interest in working with children and their families.  

 What You’ll Do  

• Greet patients and visitors, answer phone calls, and schedule appointments. 

• Check patients in/out and manage patient flow.  

• Update patient tracking in EMR 

• Promotes the use of the patient portal to families. 

• Verifies forms are filled out completely using online registration systems. Reconciles forms as needed. Monitors completion of patient forms and ensures sufficient documentation prior to patients leaving the office. 

• Maintain accuracy of patient demographic and insurance information by verifying at each patient encounter.   

• Scan insurance cards and driver's licenses as needed. 

• Schedule patient appointments within operational standards and document appropriately. 

• Troubleshoot first-level insurance coverage and billing concerns with patients and families. 

• Assist receptionist colleagues and Site Supervisors throughout market practice locations with escalated insurance and billing questions.  

• Review and update VFC status accuracy within Athena EMR. 

• In collaboration with Site Supervisor, train new hire receptionists, and facilitate re-training as appropriate. 

• Serve as a Champion of Onboarding, Competency, and Culture 

• Serve as the primary mentor and trainer for new reception team members, ensuring a welcoming and structured onboarding experience that reflects our practice values. 

• Own the development and delivery of training plans that build role-specific skills and confidence in new hires. 

• Assess and validate new employee competencies through observation, feedback, and structured performance checkpoints. 

• Foster a supportive and inclusive learning environment that encourages growth, questions, and team engagement. 

• Collaborate with leadership to continuously improve training materials, workflows, and onboarding processes based on feedback and evolving best practices. 

• Model professionalism, patient-centered communication, and workflow excellence in all interactions. 

• Complete insurance verification up to 3 days prior to patients visit to determine coverage. 

• Collect co-pays, deductibles, coinsurance, and past due balances prior to the patient being seen. 

• Monitor front desk buckets and work appointment ticklers to schedule/reschedule appointments. 

• Answer telephones in a warm, friendly manner. 

• Keep Reception and waiting area clean and sanitized per practice standards. 

• Maintain patient confidentiality in compliance with HIPAA and organizational compliance standards. 

• Other duties as assigned. 

What You’ll Need  

Education: High school diploma or equivalent 

Experience: Medical front office and insurance verification experience (preferred)  

Knowledge:  

• Knowledge of medical terminology.  

• Proficient computer and EMR skills.  

Skills: 

• Excellent customer service 

• Excellent phone etiquette 

• Task-oriented, strong organizational skills, ability to multitask 

• Excellent interpersonal skills including friendliness, empathy, patience, kindness and politeness  

Abilities:  

• Ability to work independently and as part of a team with a strong sense of focus 

• Strong attention to detail   

Physical Requirements: Varity of walking, standing, sitting, bending, twisting and reaching. Occasional need to lift/carry/move up to 50 lbs. of equipment.  

Work Environment:  

• Combination of medical office and exam rooms. Frequent exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings.  

What We Offer  

1. The opportunity to work within a mission-driven pediatric care delivery organization. 

1. A competitive compensation package with performance incentives. 

1. A collaborative and dynamic workplace with significant professional growth opportunities. 

1. A diverse and inclusive company culture that values every team member's contribution to our mission. 

1. Competitive medical, vision, and dental insurance products. 

1. Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits. 

1. Generous paid time off. 

Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued. 

About Bluebird Kids Health 

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff. 

 Position Description 

Bluebird Kids Health is seeking a skilled and compassionate and Medical Assistant with a patient and family-first mindset. The Medical Assistant will work alongside our mission-based provider team to assist with patient care, perform necessary administrative tasks and ensure smooth operation of our pediatric clinic. The ideal candidate will have strong patient care skills, excellent communication abilities, and a genuine interest in working with children and their families. 

 What You’ll Do 

Patient Care 

• Escort patients to exam rooms and prepare them for examinations. 

• Take and record patients' vital signs, such as blood pressure, temperature, and pulse. 

• Assist healthcare providers during medical procedures and examinations. 

• Administer medications and injections as directed by healthcare providers. 

Administrative Support 

• Greet patients and visitors, answer phone calls, and schedule appointments. 

• Analyze, update and maintain patients' medical records, ensuring accuracy and confidentiality. 

• Process lab specimens and prepare them for testing. 

• Assist with insurance verification and billing tasks as needed. 

Patient Education & Support 

• Provide patients and their families with information and instructions regarding their medical conditions, treatments, and medications. 

• Educate patients and their families on preventive healthcare measures and lifestyle modifications. 

• Ensure patients and their families understand their treatment plans and follow-up care instructions. 

• Prepare exam rooms and medical equipment for patient use. 

Infection Control and Safety 

• Follow established protocols for infection control and maintain a clean and safe environment. 

• Dispose of biohazardous materials and medical waste in accordance with regulations. 

• Adhere to safety policies and procedures to prevent accidents and injuries. 
• Other Duties as Assigned 

What You’ll Need 

• Education: High school diploma or equivalent; completion of a medical assisting program (preferred). 

• Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential (preferred). 

• Experience: Minimum one year previous experience working as a medical assistant or patient-facing role in a clinic or hospital setting. Pediatric experience and vaccine administration experience highly preferred. 

• Other Requirements: Current CPR certificate 

• Knowledge of clinical and theoretical clinical processes and principles, along with medical practices protocols and standards. 

• Familiarity with state and federal laws related to healthcare (HIPAA, scope of practice, etc.) 

• Proficiency in basic medical procedures, such as taking vital signs and administering medications. 

• Skilled in documentation of patient care including reviewing for accuracy and completeness. 

• Basic computer skills with proficiency in electronic medical record (EMR) systems 

• Excellent communication and interpersonal skills, with a willingness to help team members and ability to communicate clearly with many different levels of both medical and administrative staff. 
• Strong attention to detail and ability to multitask in a fast-paced environment. 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer. 

• Variety of walking, standing, sitting, bending, twisting, and reaching. 
• Occasional need to lift/carry/move up to 50 pounds of equipment. 

Equipment Operated: 

• Standard office equipment, CLIA-waived point-of-care lab equipment 

Work Environment: 

• Combination of medical office and exam rooms. Frequent exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings. 

What We Offer 

1. The opportunity to work within a mission-driven pediatric care delivery organization.
2. A competitive compensation package with performance incentives.
3. A collaborative and dynamic workplace with significant professional growth opportunities.
4. A diverse and inclusive company culture that values every team member's contribution to our mission.
5. Competitive medical, vision, and dental insurance products.
6. Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.
7. Generous paid time off.

Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued. 

About Bluebird Kids Health 

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and team. 

Position Description

Bluebird Kids Health is seeking a detail oriented and compassionate Provider with a patient and family-first mindset for our Jacksonville offices.   The Provider will be responsible for providing comprehensive evidence-based medical care to infants, children, adolescents and young adults.  This Provider will diagnose and treat a wide range of pediatric conditions, advising on preventive health measures, and working closely with other healthcare professionals to ensure the highest quality of care for our young patients, in a mission-driven and value-based contracting environment. 

Key Duties & Responsibilities: 

 What You’ll Do 

• Patient Care 

• Provide medical care to pediatric patients, including diagnosis and treatment of acute and chronic illnesses. 

• Conduct regular well-child examinations and immunizations. 

• Monitor growth and development of children, identifying and addressing developmental concerns early. 

• Diagnosis & Treatment 

• Order and interpret appropriate diagnostic tests such as lab work, x-rays, and other imaging. 

• Prescribe medications and develop treatment plans for various medical conditions. 

• Provide emergency care and refer patients to specialists when indicated. 

• Preventative Health 

• Educate parents, guardians, and patients on preventive healthcare, nutrition, and lifestyle choices. 

• Advise on childhood safety, injury prevention, and disease prevention. 

• Promote vaccination and immunization programs. 

• Patient & Family Education 

• Communicate effectively with children and their families, ensuring they understand diagnoses, treatments, and health conditions. 

• Provide guidance on managing chronic conditions and maintaining overall health. 

• Collaboration & Coordination 

• Work closely with nurses, medical assistants, and other healthcare professionals to provide comprehensive care. 

• Coordinate with specialists and other healthcare providers to ensure integrated care for patients with complex conditions. 

• Documentation & Compliance 

• Maintain accurate, timely, and detailed medical records for all patients. 

• Ensure compliance with clinic policies, procedures, and regulatory requirements. 

• Participate in quality improvement initiatives and continuing education. 

• Professional Development 

• Stay updated on the latest developments in pediatric medicine. 

• Participate in ongoing training and professional development activities. 

• Attend medical conferences and seminars to enhance skills and knowledge and share learnings with your team. 

• Other Duties as Assigned 

 What You’ll Need  

• Education: Medical degree (MD or DO) from an accredited medical school. 

• Experience: Prior experience in a pediatric setting preferred but not required 

• Licensure/Certification: Board certification or eligibility in Pediatrics; Basic Life Support Certification; valid and unrestricted medical license to practice in the state. 

• Basic computer skills with proficiency with EMR system(s) and documentation methods 

 Physical Requirements:  

• Prolonged periods of sitting at a desk and working on a computer. 

• Must be able to lift up to 25 pounds at times. 

 What We Offer

1. The opportunity to provide high quality holistic pediatric care working within a collaborative mission-driven pediatric care delivery organization as a primary care clinician. 
2. A competitive compensation package with performance incentives. 
3. A collaborative and dynamic workplace with significant professional growth opportunities.
4. A diverse and inclusive company culture that values every team member's contribution to our mission.
5. Competitive medical, vision, and dental insurance products.
6. Other programs including employee assistance, caregiver support, commuter benefits, flexible spending accounts, health savings accounts, short- and long-term disability benefits, and other exclusive employee benefits).
7. Generous paid time off. 

Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply.  We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued. 

About Diana Health 

Diana Health is a high-growth network of modern women's health practices.  We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.  

We are an interdisciplinary team joined together by our shared commitment to transform women’s health.  Come join us!

The Care Navigator is a unique role, and one of the many ways we seek to improve upon the traditional maternity care experience. You will guide patients across the entire care journey, ensuring they have the support and resources they need from before they even set foot in the office through to the postpartum period. This is a time in a woman’s life that can include emotional highs and lows and changing needs--the ideal candidate is highly empathetic with excellent problem-solving skills and the ability to manage multiple priorities in order to support a diverse group of patients.

What you’ll do

• Act as the first line of communication for new and prospective patients:
• Respond to incoming phone calls of prospective patients, nurturing leads leveraging the CRM
• Learn about patients individual needs and introduce them to the Diana Health care program
• Verify patients insurance benefits and help patients navigate their benefits as they sign up for care
• Introduce and document payment plan options
• Ensure patients have a strong experience by welcoming them to the practice and documenting key preferences in EMR 

• Maintain strong communication with obstetrics patients over the course of their care, including proactive outreach at key milestones:
• Engage new patients before their first appointment, after their first appointment, and after their third appointment as they begin their care journey
• Support patients to develop and fine tune their care plans and to connect to resources, as needed
• Engage postpartum patients based on clinical protocols and connect patients to relevant resources and providers

• Provide additional support to those patients identified as benefiting from higher touch:
• Additional outreach and connection to community resources for those with SDoH
• Additional outreach and check-ins to those with medical risks

• Contribute to the evolution of Diana Health’s product as we build our prenatal and postpartum care program
• Systematically collect feedback from patient interactions to contribute to continuous improvement initiatives
• Communicate regularly with clinical and administrative leaders in the practice to provide feedback on client needs and preferences 
• Help to identify and implement changes as necessary

Qualifications

• Bachelor's degree and 2+ years of relevant experience in a customer-facing role, ideally in healthcare
• Excellent communication, interpersonal, and organizational skills 
• Strong computer skills; familiarity with EMRs is preferred but not required
• Knowledge of health insurance policies, including copays, coinsurances, referrals, verifications of insurance 

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid Time Off
• Paid Sick Time
• Paid Parental Leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

About Diana Health

Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us!

Description

We are looking for a Medical Assistant passionate about delivering patient-centered care and
supporting an interdisciplinary care team in a busy women’s health practice. You will play a
critical role in ensuring smooth day-to-day practice operations in addition to managing a range
of clinical and administrative responsibilities. The ideal candidate is excited about the
opportunity to deliver a clinically and operationally excellent and compassionate patient
experience for women and their families.

What you’ll do

• Support provider workflows to ensure smooth operations, including:
  • Room patients, including taking vital signs and ensuring intake information is
    correctly listed in patient charts
  • Turnover rooms at the end of visits, including cleaning and sterilizing equipment
    after use
  • Support providers during in-office gynecological procedures and exams
  • Other clinical duties as requested
• Assist with drawing and interpretation of patient labs, including:
  • Blood draws
  • Point-of-care (POC) tests (e.g. UPT, COVID, influenza, glucose, etc.)
  • Vaccine administration
• Support operational processes to ensure a clean and high-functioning space:
  • Maintain clinical inventory list ensuring its up to date and we always have
    adequate medical supplies
  • Stock exam rooms and procedure rooms with medical supplies, linens, etc.
  • Support with medical records management
  • Assist with light housekeeping duties
  • Adhere to established practice policies and procedures and follow state and
    federal regulations

Qualifications

• High School Diploma/GED
• CMA and phlebotomy certified
• Strong computer skills and familiarity with EMRs

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful