About Diana Health

Diana Health is a network of modern women's health practices working in partnership with hospitals to reimagine the maternity and women's healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We know that it is our teams that make us special, and we are committed to creating a supportive work environment. Our teams are rigorous and data-driven and drawn together by a relentless commitment to improving outcomes. We value real talk, accountability, empathy, and humor. You will be joining a collaborative environment dedicated to providing excellent patient care & committed to ensuring providers have work-life balance.

We are looking for an NP who is excited to join a dynamic and growing practice of OB/GYNS and CNMs in the thriving community in Jacksonville, FL. Come join us!

Description:

What you’ll do: 

• Provide outpatient antepartum and gynecological care in a growing practice along-side OBGYNs, Certified Nurse Midwives, and a licensed clinical social worker

Who you are:

• Compassionate and dedicated Nurse Practitioner eager to offer a whole-person approach to care
• A strong communicator who enjoys working as part of a collaborative care practice
• Excited about a mission-oriented company seeking to transform women’s health care

Experience:

• Women’s health background including well woman and prenatal care. 
• Contraceptive management knowledge

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer matching
• Paid time off
• Paid parental leave 
• Payment for professional liability coverage, license renewals, including DEA 
• Professional development budget
• Leadership training and advancement opportunities, if desired

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

About Diana Health

Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We know that it is our teams that make us special, and we are committed to creating a supportive work environment. Our teams are rigorous and data-driven and drawn together by a relentless commitment to improving outcomes. We value real talk, accountability, empathy, and humor. You will be joining a collaborative environment dedicated to providing excellent patient care & committed to ensuring providers have work-life balance.

We are looking for an Obstetrician/Gynecologist interested in joining a dynamic and growing practice in the thriving community in Tallahassee, FL. Come join us!

Responsibilities

• Full-scope outpatient obstetrical and gynecological care, with multiple venues for gynecological surgery
• Friendly, collaborative environment dedicated to excellent patient care & committed to ensuring providers have work-life balance
• More days off than a typical practice and manageable call shifts, with the OB/GYN team providing back-up call coverage for CNM hospitalists with PRN pool to fill in for team vacations and extended leaves
• Comprehensive care team to support you and your patients (including LCSWs, lactation, education and other specialists)
• Innovative and integrated tech platforms to drive patient engagement and to create efficiency for providers
• Continuing Education incorporated into Diana Health program plus an allowance for medical conferences
• Supported by a national practice network helping to grow your practice; streamline operations; and support continuous quality improvement efforts

Qualifications

• Board certified or eligible in obstetrics/ gynecology
• At least one year of experience is preferred
• Ability to work effectively as part of a collaborative OB/CNM practice with strong communication and interpersonal skills
• Patient-centered - valuing patient preferences/choice, shared decision making, and a holistic approach to care
• Active DEA license
• Licensed to practice in FL

 Benefits

• Competitive compensation
• Professional liability coverage
• Travel expenses
• Leadership training and advancement opportunities, if desired

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

About Diana Health

Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We know that it is our teams that make us special, and we are committed to creating a supportive work environment. Our teams are rigorous and data-driven and drawn together by a relentless commitment to improving outcomes. We value real talk, accountability, empathy, and humor. You will be joining a collaborative environment dedicated to providing excellent patient care & committed to ensuring providers have work-life balance.

We are looking for an Obstetrician/Gynecologist interested in joining a dynamic and growing practice in the thriving community in Jacksonville, FL. Come join us!

Responsibilities

• Full-scope outpatient obstetrical and gynecological care, with multiple venues for gynecological surgery
• Friendly, collaborative environment dedicated to excellent patient care & committed to ensuring providers have work-life balance
• More days off than a typical practice and manageable call shifts, with the OB/GYN team providing back-up call coverage for CNM hospitalists with PRN pool to fill in for team vacations and extended leaves
• Comprehensive care team to support you and your patients (including LCSWs, lactation, education and other specialists)
• Innovative and integrated tech platforms to drive patient engagement and to create efficiency for providers
• Continuing Education incorporated into Diana Health program plus an allowance for medical conferences
• Supported by a national practice network helping to grow your practice; streamline operations; and support continuous quality improvement efforts

Qualifications

• Board certified or eligible in obstetrics/ gynecology
• At least one year of experience is preferred
• Ability to work effectively as part of a collaborative OB/CNM practice with strong communication and interpersonal skills
• Patient-centered - valuing patient preferences/choice, shared decision making, and a holistic approach to care
• Active DEA license
• Licensed to practice in FL

 Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k)
• Paid time off
• Paid paternal leave 
• Professional liability coverage
• Coverage of license renewals, including DEA 
• Allowance for CME
• Leadership training and advancement opportunities, if desired

 About Regional Practices (HCA Jacksonville-Memorial Hospital)

• Modern full-size hospitals
• 6 LDRP rooms, 12 post-partum rooms, 2 dedicated C-Section surgical suites
• Level I NICU; 24x7 anesthesia coverage

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

About Diana Health

Diana Health is a network of modern women's health practices working in partnership with hospitals to reimagine the maternity and women's healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We know that it is our teams that make us special, and we are committed to creating a supportive work environment. Our teams are rigorous and data-driven and drawn together by a relentless commitment to improving outcomes. We value real talk, accountability, empathy, and humor. You will be joining a collaborative environment dedicated to providing excellent patient care & committed to ensuring providers have work-life balance.

We are looking for CNMs excited to join a dynamic and growing practice of OB/GYNS and CNMs in the thriving community in Jacksonville, FL Come join us!

You will:

• Independently manage and provide full-scope midwifery care in our outpatient clinic including comprehensive obstetric and gynecological services
• Collaborate with clinical colleagues (including OB/GYNs; RNs; LCSWs, health coaches, lactation counselors, childbirth educators and other specialists)
• Provide day-to-day expertise and leadership on Labor & Delivery, including in-house clinical coverage 
• Triage and care for emergent obstetric patients, working collaboratively with RNs and OB/GYNs
• Participate in quality improvement initiatives
• Attend skills training and drills for high acuity/low frequency events

Qualifications

• Experience in managing intrapartum, postpartum, and OB triage in a hospital setting (2 yrs experience preferred)
• Ability to work effectively as part of a collaborative OB/CNM practice
• Strong communication skills and intrapersonal skills
• Value patient preferences/choice, shared decision making, and a holistic care approach
• Neonatal Resuscitation Program (NRP) certification (preferred, not required) and Basic Life Support (BLS) certification by start date
• Active certification with AMCB 
• Current RN and APRN license in FL
• Additional certifications in Obstetric Ultrasound, Advanced Fetal Monitoring, and/or Lactation consultation are preferred

Benefits

• Competitive compensation
• Travel expenses
• Payment for professional liability coverage
• Leadership training and advancement opportunities, if desired

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

About Diana Health

Diana Health is a network of modern women's health practices working in partnership with hospitals to reimagine the maternity and women's healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We know that it is our teams that make us special, and we are committed to creating a supportive work environment. Our teams are rigorous and data-driven and drawn together by a relentless commitment to improving outcomes. We value real talk, accountability, empathy, and humor. You will be joining a collaborative environment dedicated to providing excellent patient care & committed to ensuring providers have work-life balance.

We are looking for CNMs excited to join a dynamic and growing practice of OB/GYNS and CNMs in the thriving community in Jacksonville, FL Come join us!

You will:

• Independently manage and provide full-scope midwifery care in our outpatient clinic including comprehensive obstetric and gynecological services
• Collaborate with clinical colleagues (including OB/GYNs; RNs; LCSWs, health coaches, lactation counselors, childbirth educators and other specialists)
• Provide day-to-day expertise and leadership on Labor & Delivery, including in-house clinical coverage 
• Triage and care for emergent obstetric patients, working collaboratively with RNs and OB/GYNs
• Participate in quality improvement initiatives
• Attend skills training and drills for high acuity/low frequency events

Qualifications

• Experience in managing intrapartum, postpartum, and OB triage in a hospital setting (2 yrs experience preferred)
• Ability to work effectively as part of a collaborative OB/CNM practice
• Strong communication skills and intrapersonal skills
• Value patient preferences/choice, shared decision making, and a holistic care approach
• Neonatal Resuscitation Program (NRP) certification (preferred, not required) and Basic Life Support (BLS) certification by start date
• Active certification with AMCB 
• Current RN and APRN license in FL
• Additional certifications in Obstetric Ultrasound, Advanced Fetal Monitoring, and/or Lactation consultation are preferred

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid paternal leave 
• Payment for professional liability coverage, license renewals, including DEA 
• Professional development budget
• Leadership training and advancement opportunities, if desired

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

Please be aware of email scams. All official communications will come from an email ending in @diana.health

Please do not respond to messages from other domains as they are most likely looking to gain protected information.

About Diana Health 

Diana Health is a high-growth network of modern women's health practices.  We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.  

We are an interdisciplinary team joined together by our shared commitment to transform women’s health.  Come join us!

Role Description

We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women’s health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient’s face after they interact with you and are willing to go above and beyond to create a wonderful experience. 

What you’ll do       

• You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
• Provide warm and friendly client interactions
• Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
• Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
• Ensure paperwork, consents, and insurance information is collected and complete
• Managing the client schedule:
• You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
• You anticipate schedule needs days and weeks in advance
• You schedule client appointments in real-time as well as those made through our online platform
• Insurance, payment, and billing :
• Perform verification of benefit checks with insurance companies
• Manage and collect client copays and payment balances
• Discuss and set up payment plans with client
• Front of the house management:
• Work with the team to ensure the office is ready, set up, and prepared for the day
• Collaborate on inventory, keeping the office pristine, and other tasks as they arise
• Manage phone triage as necessary, coordinating between team members

Qualifications

• Customer service and hospitality experience strongly preferred and highly desirable
• Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
• Proficiency with Google Suite or Microsoft Office Products
• Strong computer skills; preferred familiarity with EMRs
• Tendency to organize and create structure in a fast-paced, dynamic environment

Attributes

• You love interacting with people, practicing excellent communication and interpersonal skills
• You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude 
• You are exceptional at managing many tasks and do not feel overwhelmed by multitasking 
• You focus on the details and are able to organize and prioritize them along the way
• You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
• You thrive in highly collaborative, fast-paced environments

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

About Diana Health 

Diana Health is a high-growth network of modern women's health practices.  We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.  

We are an interdisciplinary team joined together by our shared commitment to transform women’s health.  Come join us!

The Care Navigator is a unique role, and one of the many ways we seek to improve upon the traditional maternity care experience. You will guide patients across the entire care journey, ensuring they have the support and resources they need from before they even set foot in the office through to the postpartum period. This is a time in a woman’s life that can include emotional highs and lows and changing needs--the ideal candidate is highly empathetic with excellent problem-solving skills and the ability to manage multiple priorities in order to support a diverse group of patients.

What you’ll do

• Act as the first line of communication for new and prospective patients:
• Respond to incoming phone calls of prospective patients, nurturing leads leveraging the CRM
• Learn about patients individual needs and introduce them to the Diana Health care program
• Verify patients insurance benefits and help patients navigate their benefits as they sign up for care
• Introduce and document payment plan options
• Ensure patients have a strong experience by welcoming them to the practice and documenting key preferences in EMR 

• Maintain strong communication with obstetrics patients over the course of their care, including proactive outreach at key milestones:
• Engage new patients before their first appointment, after their first appointment, and after their third appointment as they begin their care journey
• Support patients to develop and fine tune their care plans and to connect to resources, as needed
• Engage postpartum patients based on clinical protocols and connect patients to relevant resources and providers

• Provide additional support to those patients identified as benefiting from higher touch:
• Additional outreach and connection to community resources for those with SDoH
• Additional outreach and check-ins to those with medical risks

• Contribute to the evolution of Diana Health’s product as we build our prenatal and postpartum care program
• Systematically collect feedback from patient interactions to contribute to continuous improvement initiatives
• Communicate regularly with clinical and administrative leaders in the practice to provide feedback on client needs and preferences 
• Help to identify and implement changes as necessary

Qualifications

• Bachelor's degree and 2+ years of relevant experience in a customer-facing role, ideally in healthcare
• Excellent communication, interpersonal, and organizational skills 
• Strong computer skills; familiarity with EMRs is preferred but not required
• Knowledge of health insurance policies, including copays, coinsurances, referrals, verifications of insurance 

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid Time Off
• Paid Sick Time
• Paid Parental Leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

About Diana Health

Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us!

Description

We are looking for a Medical Assistant passionate about delivering patient-centered care and
supporting an interdisciplinary care team in a busy women’s health practice. You will play a
critical role in ensuring smooth day-to-day practice operations in addition to managing a range
of clinical and administrative responsibilities. The ideal candidate is excited about the
opportunity to deliver a clinically and operationally excellent and compassionate patient
experience for women and their families.

What you’ll do

• Support provider workflows to ensure smooth operations, including:
  • Room patients, including taking vital signs and ensuring intake information is
    correctly listed in patient charts
  • Turnover rooms at the end of visits, including cleaning and sterilizing equipment
    after use
  • Support providers during in-office gynecological procedures and exams
  • Other clinical duties as requested
• Assist with drawing and interpretation of patient labs, including:
  • Blood draws
  • Point-of-care (POC) tests (e.g. UPT, COVID, influenza, glucose, etc.)
  • Vaccine administration
• Support operational processes to ensure a clean and high-functioning space:
  • Maintain clinical inventory list ensuring its up to date and we always have
    adequate medical supplies
  • Stock exam rooms and procedure rooms with medical supplies, linens, etc.
  • Support with medical records management
  • Assist with light housekeeping duties
  • Adhere to established practice policies and procedures and follow state and
    federal regulations

Qualifications

• High School Diploma/GED
• CMA and phlebotomy certified
• Strong computer skills and familiarity with EMRs

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful