About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary

As a Business Process Transformation leader, you will play a pivotal role in driving organizational change, enhancing efficiency, and optimizing business processes through process reengineering, digital/ automation solutions and innovation. Your focus will be on streamlining operations, improving workflows, and leveraging Six Sigma or equivalent methodologies along with Change management to identify and transformation process reengineering & technology to achieve strategic goals.

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Key Responsibilities

• Lead Transformation Initiatives:
  • Develop and execute strategic transformation initiatives to drive business growth and operational efficiency.
  • Collaborate with cross-functional teams to identify process improvements and innovative solutions.
  • Champion & drive adoption of digital and automation solutions across the organization e.g. ITOM SNOW, Robotic process automation (RPA) and intelligent automation etc
• Process Optimization:
  • Establish Six Sigma or equivalent methodology driven team structure and processes within organization to use data-driven approaches, methodologies, and tools to achieve near-perfection in operational processes with focus on continuous improvement, waste reduction and high-quality outcomes.
  • Document current operational processes & metric with potential & feasibility for optimization to build and drive a prioritization driven transformation plan.
  • Identify areas for improvement within existing processes.
  • Develop strategies to optimize workflows, reduce waste, and enhance productivity using combination of process re-engineering & digital/automation solutions.
• Stakeholder Engagement:
  • Collaborate with executives, department heads, and teams to align transformation efforts with business objectives.
  • Influence decision-makers by presenting logical solutions backed by data driven discovery and decision making on approaches & prioritization & plan to optimize identified processes and demonstrating the value of optimization.
• Change Management:
  • Lead change management efforts to ensure a smooth transition and adoption of new processes and systems.
  • Manage partnership between Technology and Operations for optimization solution discovery, implementation, deployment and digital operations.
  • Monitor project progress, identify risks, and provide timely solutions.
  • Deliver training programs to educate employees on new processes and technologies.
  • Measure, benchmark and publish effectivity of deployed solutions and drive on continuous improvement.
  • Establish and oversee process to work with operations and finance team to identify planned vs actual savings (post solution deployment) and realize/release/re-deploy the locked up operational budgets.
• Continuous Learning:
  • Stay abreast of industry trends, best practices, and emerging technologies related to process automation and transformation.

Qualifications

• Education: Bachelor’s or master’s in business or engineering
• Certifications: Certifications such as PMP, LEAN, Six Sigma, Change Management, Project Management, Finance - P&L Mgmt.
• Experience: Proven experience in business process transformation, automation, P&L management and change management.
• Technology: Understanding & experience with leveraging digital & automation solutions for process transformation with experience in SNOW ITOM a nice to have.

Skills and experience

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Familiarity with automation tools and technologies.
• Must be customer focused and technology driven to deliver customer excellence.

Shift Timing - 1:30 PM to 10:30 PM IST
Location - Pune/Bangalore/Chennai/Hyderabad

“We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.”

About the team 

A reliable, privacy-safe, and scalable data foundation is critical to Roku’s rapidly growing advertising business. The Ad Data Activation organization builds the identity systems, device graph pipelines, audience platforms, insights tooling, and data collaboration capabilities that power targeting, measurement, and reporting across Roku Ads. 

We are hiring a Senior Machine Learning Engineer to help drive intelligence across these systems. You will work at the intersection of large-scale data platforms, applied machine learning, and generative AI — building capabilities that make Roku's advertising data more actionable for internal teams and advertisers. This includes building core generative AI platform features for Roku Advertising, while also applying traditional ML techniques to improve accuracy, automation, and decisioning across the ecosystem. If you enjoy working across data, ML, and new Gen-AI patterns — and want to shape how intelligence shows up inside Roku Ads — this role is for you. 

About the role 

In this role, you will design, build, and productionize intelligent capabilities that combine agentic Gen-AI systems with conventional ML pipelines across identity resolution, audience modeling, attribution, and optimization workflows. You will work with massive datasets, develop pipelines that transform raw signals into actionable features, and partner closely with product, data science, and platform teams. 

What you will be doing 

• Develop scalable and effective ML models and data pipelines to power identity, graph enrichment, audience segmentation, and campaign performance intelligence 

• Design and run experiments, measure impact, and translate results into product decisions and customer outcomes 

• Build and productionize agentic, generative-AI features — including reporting and insights agents, campaign-monitoring agents (with human-in-the-loop controls), and a semantic layer for reliable, natural-language analytics 

• Improve automation, reliability, and scalability across model training, feature engineering, deployment, and monitoring frameworks 

• Work closely with software and ML engineers to deliver end-to-end solutions from data ingestion through downstream systems 

• Partner with senior stakeholders to shape ML and Gen-AI strategy for Ad Data Activation — identifying the right problems for AI, ensuring safety, and driving advertiser productivity. 

We’re excited if you have 

• 5+ years of experience applying ML or data science to real business problems at scale 

• Master’s degree (or higher) and 4+ years of experience in CS, CE, ML, or a related field 

• Strong CS fundamentals and ability to design efficient algorithms and production systems 

• Experience with ML approaches used in large-scale data problems (e.g., regression, classification, tree-based methods, embeddings, sequence models, or basic NLP) 

• Strong intuition for defining KPIs, objective functions, and evaluation frameworks for ML-driven systems 

PREFERRED QUALIFICATIONS 

• Knowledge of programming languages such as Python, Scala/Java, C/C++, or similar 

• Experience working with large-scale data platforms (Spark, Presto/Trino, feature stores, data lakes, etc.) 

• Experience building or integrating with LLM/Gen-AI pipelines (prompting, evaluation, retrieval, safety) is a plus 

• Prior publications, patents, or open-source contributions are a plus 

About the role 

What you will be doing

• Lead and grow a high-performing engineering team to execute ambitious product and technical roadmaps.
• Hire, grow, and retain top talents, fostering a healthy environment where individuals can do their best work.
• Set the technical vision and take ownership of the scalability, stability, and performance of the Ad Serving platform to support the business.
• Partner closely with business, product, operation, and other teams to build core product features that connect advertiser demand to supply and optimize ad selection and delivery.
• Take complete ownership of impactful initiatives and make pragmatic technical decisions.
• Develop good understanding of advertising business needs, building domain knowledge to understand systems and data better.

We're excited if you have

• Experience managing a team, including hiring, onboarding, and professional development.
• Overall 14+ years of experience building large-scale distributed backend systems, including 3+ years leading teams.
• Perform as a Staff+ technologist on complex, low-latency, revenue-critical, large-scale distributed backend systems.
• Excellent written and verbal communication and collaboration skills.
• Proven track record of leading cross-functional teams and initiatives.
• Experience fostering AI-first thinking within engineering teams to drive innovation.
• Expertise in advertising is a plus.

About the team

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities. Roku offers millions of options to our users: movies, episodes, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineer, Content Platform who can drive further innovation.

About the role

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities.

Roku offers millions of options to our users: movies, shows, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineering Manager who can drive further innovation.

The person in this role will leverage their technical skills, business intuition, and analytical thinking to build best-in-class machine learning products. This includes integrating Generative AI capabilities and Vision Models to enrich content quality and user engagement. This is a role for a hardened ML practitioner and a highly skilled organizational leader. You will be the architectural and operational bridge between deep AI research and fast-paced product delivery. If you know how to build a 3-year vision for content discovery and translate it into 2-week shipping cycles, this is your team.

What you’ll be doing

• Vision & Strategy: Define the roadmap for ML within the Content Platform..
• Technical Leadership: Provide high-level guidance on model architecture and MLOps infrastructure to ensure models are scalable and production-ready.
• People Management: Lead and grow a high-performing team of ML Engineers. You will be responsible for career development, performance management, and maintaining a culture of rigorous experimentation.
• Cross-Functional Execution: Partner with Product, Engineering, and Content Strategy to align ML initiatives with business goals.
• Delivery: Champion a culture of incremental delivery. Balance long-term R&D with the need to deliver measurable improvements to the production environment.

We’re excited if you have

• 10+ years of total experience in software/ML engineering, with at least 5 years in a dedicated people management leadership role.
• MS or BS in Computer Science, Mathematics, or a related quantitative field.
• You possess a deep theoretical and practical understanding of Machine Learning. 
• You understand the business of streaming and how ML directly impacts the bottom line.
• You can explain complex model to a non-technical executive just as easily as you can debate architecture with a seasoned engineer.
• Proven track record of deploying large-scale ML models into production environments.
• Experience with modern ML stacks (e.g., LLMs, PyTorch, TensorFlow, Spark, and cloud-native MLOps tools).

About the Team 

The Content Platform & Intelligence team builds the pipelines, tooling, and intelligence that power Roku’s global Sports, Live, and VOD experiences. We ingest and enrich partner catalogs at scale, ensure rights-accurate availability, and feed core platform experiences like Search, Browse, and Recommendations. We obsess over metadata quality, reliability, and performance so viewers can seamlessly discover and watch what they love.

About the Role 

We’re seeking a Senior Product Manager to scale how Roku onboards and operates Premium Subscription partners. You will own the product strategy and execution for onboarding VOD, Live, and Sports content at scale; keeping content rights, volumes, and performance at the center. You’ll partner closely with Subscriptions, Metadata Platform, Sports & Live product teams, Content Operations, Partnerships, and Engineering to deliver high-quality integrations that power monetisation, discovery, and delightful viewer experiences.

What You’ll Do

• Own the roadmap for onboarding new Premium Subscription partners covering VOD, Live, and Sports.
• Collaborate with metadata providers to enhance Live & Sports coverage: schedules, fixtures, teams/players, scores, artwork, league hierarchies.
• Partner with the Content Platform team to ingest, normalise, and store content intelligence that drives Search and Recommendations.
• Model regional rights, windows, blackout rules, entitlements, and service-level policies to ensure the right content shows up for the right users.
• Build internal tools and workflows that minimise manual merchandising and ops, especially for new markets and complex sports/live schedules.

We’re Excited If You Have

• 7+ years of Product Management experience in platform/backend or content systems; streaming/media experience strongly preferred.
• Proven track record building scalable ingestion/onboarding platforms, catalog systems, or developer ecosystems.
• Experience with VOD/Live/Sports pipelines, content rights and availability modelling, and internationalisation.
• Experience partnering with ML/AI teams on metadata quality, enrichment, ranking, or recommendations; comfortable with experimentation at scale.

About the team

A highly scalable, highly available, real-time advertising platform is critical to support and grow Roku's rapidly expanding ad business. It is the mission of the Ad Engineering Team to build this platform. We are hiring a Senior Machine Learning Engineer, Advertising Platform, to be a vital part of this mission. If you bring extensive experience building complex systems using Machine Learning and Data Science, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you!

The Ad Serving team, based in Bangalore, is responsible for ensuring that ads on the Roku platform are relevant and of good quality, leading to better outcomes for advertisers and providing a great experience for our viewers. Dealing with millions of ad requests in a day, we need to have best in class ML driven systems to improve the way we serve ads in multiple countries and languages.  

About the role

In this role, you will build and develop ML models to solve for content understanding aspects of Ads. These models rely on the visual, audio and textual content of ads, across multiple languages. This includes developing computer vision and machine learning models/methods such as deep learning models, generative AI solutions, large language models (LLMs) and vision language models (VLMs). You will work with software engineers and other ML engineers to identify, build, train and productionize these models to improve brand safety, increase revenue opportunities and help with moderation and generation of ad creatives in general.

What you will be doing

• Develop scalable and effective machine-learning models and optimization strategies to solve business problems related to Ads
• Run regular A/B experiments, gather data, and perform statistical analysis
• Work closely with software engineers and other ML engineers to deliver end-to-end solutions into production
• Improve the scalability, efficiency and automation of ML driven ad serving systems, model training, deployment and serving
• Partner with senior stakeholders to plan and drive the ML strategy for Ad Serving

We're excited if you have

• 6+ years of building models for business application experience
• Master's degree ( or higher) and 4+ years of CS, CE, ML or related field experience
• Strong CS fundamentals. Should be able to write an algorithm with ease.
• Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms
• Good understanding of data science and machine learning fundamentals like regression, classification, tree-based approach, neural networks, sequence-based, and NLP approaches like W2V or Bert
• Can brainstorm and identify the right KPIs and objective functions. 
• Knowledge of programming languages such as C/C++, Python, Java or Perl (preferred)
•  Have publications at top-tier peer-reviewed conferences or journals (preferred)
• AI growth mindset / AI Literacy

Role: Sr, Software Engineer
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Manager, Software Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

About the Role

GHX is seeking a Sr Software Engineer with deep technical expertise and a proven track record in designing, developing, and delivering high-quality, scalable software solutions. The Senior Software Engineer will play a pivotal role in the development of technological solutions, contributing to both existing and next-generation applications. The ideal candidate will be proficient in Java and Spring framework, skilled in software design patterns, experienced with AWS cloud services, and adept in CI/CD pipelines, with a passion for leading innovative projects in a collaborative environment.

Duties and Responsibilities

• Develop scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions.
• Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability.
• Perform branching updates on the Git repository along with CI/CD responsibilities.
• Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products.
• Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs.
• Establish and guide best practices for design, development, testing, and Agile workflows, mentoring team members and fostering a collaborative environment.
• Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams.

Qualifications

• 5+ years of experience in software development.
• BS degree in Computer Science.
• Experience designing and implementing technological solutions using Java and its frameworks (e.g., Spring, Hibernate).
• Proficiency in AWS technologies including EC2, SNS, SQS, S3, SES, Elasticsearch Service, Lambda, etc.
• Expertise in databases such as MongoDB, Elasticsearch, and MySQL.
• Familiarity with front-end technologies such as HTML, CSS, JavaScript, Angular, and TypeScript.
• In-depth knowledge and experience implementing RESTful APIs and web services.
• Experience with Rules Engine and/or event-driven architecture.
• Exposure to design best practices including performance, scalability, robustness, and resiliency.
• Prior experience working in Agile/Scrum environments.
• Ability to work independently and as part of a team on multiple overlapping projects.
• Proven track record of successfully delivering large, complex, cross-functional projects.
• Strong problem-solving, analytical, and communication skills.

Knowledge, Skills, and Abilities

• Develops and implements innovative solutions that challenge the status quo and drive process improvement.
• Communicates complex technical concepts effectively to diverse audiences, including technical and non-technical teams.
• Demonstrates a strong understanding of system-wide impacts and interdependencies across products, teams, and the organization.
• Addresses internal and external customer needs effectively, with the ability to interact directly with customers.
• Ability to work collaboratively in a global team environment.
• Adapts to changing conditions with flexibility and leads others through transitions with clarity and confidence.
• Leads by example, fostering teamwork, trust, and a shared purpose while promoting success and strategic thinking.
• Experience in healthcare or invoicing domains is an added advantage.
• Experience using AI coding tools and AI agents is an advantage, including Python and machine learning experience.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Description: Business Intelligence Manager

Position Summary

The Business Intelligence (BI) Manager is responsible for leading the strategy, development, and operational excellence of enterprise analytics, reporting, and AI-enabled insights. This role oversees BI platforms, data visualization, and analytical solutions—including the responsible application of AI and advanced analytics—to enable data-driven decision-making across the organization. The BI Manager partners with business leaders, data engineering, AI governance, and security teams to ensure insights are accurate, explainable, secure, and aligned with business priorities.

Key Responsibilities

Strategy & Leadership

• Define and execute the enterprise BI and analytics strategy, including AI-enabled insights, aligned to business objectives and data governance standards
• Lead, mentor, and develop a team of BI developers, analysts, and analytics engineers
• Establish prioritization frameworks for analytics and AI-driven use cases
• Serve as a trusted advisor to business and executive stakeholders on analytics and AI capabilities

Analytics, AI & Insights Delivery

• Oversee the design, development, and maintenance of dashboards, reports, predictive models, and AI-assisted analytics products
• Enable the use of AI for trend analysis, forecasting, anomaly detection, and insight generation using governed enterprise data
• Ensure consistent semantic models, metrics definitions, and explainable outputs across BI and AI solutions
• Partner with data science and data engineering teams to operationalize AI outputs into BI platforms and business workflows
• Drive adoption of AI-assisted self-service analytics while maintaining data quality, lineage, and control

Platforms & Technology

• Own BI and analytics platforms (e.g., Power BI, Tableau, Looker) and their integration with AI and cloud data platforms
• Support AI-enabled features such as natural language query, automated insights, and embedded copilots where appropriate
• Define standards for dashboard design, AI explainability, usability, accessibility, and performance
• Lead platform optimization, licensing strategy, and cost management across BI and AI tooling

AI Governance, Security & Responsible Use

• Ensure AI use of data complies with enterprise AI governance, security, privacy, and ethical standards
• Partner with security, risk, and compliance teams to enforce access controls, sensitivity labeling, and usage monitoring
• Support model transparency, bias awareness, and auditability for AI-derived insights
• Maintain documentation for AI use cases, assumptions, and limitations

Data Governance & Quality

• Enforce data governance, certification, and lifecycle management for BI and AI assets
• Establish data quality and AI output validation processes
• Maintain business glossaries, metric definitions, and AI-enabled analytics documentation
• Support audit, compliance, and regulatory requirements related to analytics and AI

Stakeholder Engagement & Value Realization

• Translate business questions into analytics and AI use cases with measurable outcomes
• Enable business teams through training on BI tools, AI-assisted analytics, and responsible usage
• Measure and report on analytics and AI value realization, adoption, and business impact

Required Qualifications

• Bachelor’s degree in information systems, Computer Science, Data Analytics, Business, or related field
• 7–10 years of experience in business intelligence, analytics, or data platforms
• 3+ years of experience leading BI or analytics teams
• Strong expertise in BI platforms (Power BI preferred) and enterprise data architectures
• Demonstrated understanding of AI-assisted analytics and advanced analytical techniques
• Proven experience partnering with senior business stakeholders
• Strong understanding of data governance, security, and compliance principles

Preferred Qualifications

• Experience in managed services, consulting, or multi-client environments
• Familiarity with cloud data platforms (e.g., Snowflake, Azure Synapse, BigQuery)
• Exposure to AI platforms, embedded analytics, or analytics copilots
• Knowledge of data cataloging, lineage, and governance tools (e.g., Microsoft Purview or equivalents)
• Experience operationalizing AI insights within enterprise reporting environments

Key Competencies

• Strategic analytics and AI thinking with operational execution
• People leadership and talent development
• Executive communication and stakeholder influence
• Data ethics, governance, and risk awareness
• Continuous improvement and innovation mindset

Success Measures

• Increased adoption of BI and AI-enabled insights across the enterprise
• Consistent, trusted, and explainable KPIs and AI outputs
• Improved time-to-insight and decision quality
• Strong governance, security, and audit outcomes
• Demonstrated business value from analytics and AI initiatives

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

Sauce Labs is looking for a passionate Senior Backend Engineer to join the Sauce Connect team. This agile development team plays a critical role in enabling enterprise customers to maximize their use of Sauce Labs by providing a fast, secure connection between their internal development networks and our cloud-based virtual testing environments. You will work closely with the Product Owner, Engineering Manager, and other talented Sauce Connect engineers to achieve excellent results and shape the future of Sauce Connect

Responsibilities:

• Lead the technical direction and architectural design of Sauce Connect, collaborating with a cross-functional team to deliver a fast, secure, and scalable tunneling solution.
• Design, develop, and own projects across the full stack, from the backend server infrastructure to the client-side application on Linux, Windows, and macOS.
• Act as a technical expert for complex, escalated customer issues, performing root cause analysis and implementing robust solutions to prevent future problems.
• Drive continuous improvements in the scale, performance, and quality of our Trusted Connection Technologies, mentoring other engineers on best practices and system health.
• Proactively identify and evaluate emerging technologies in the open-source community, presenting well-researched proposals for adoption to drive innovation and technical excellence.
• Make and defend architectural decisions based on your extensive experience, balancing trade-offs between technical debt, velocity, and long-term maintainability.

Required Skills:

• 5+ years of professional software development experience in Python or Golang, with a proven track record of designing, building, and operating complex distributed systems and high-availability online services at scale.
• Experience in working with CI/CD tools (designing and implementing robust, automated pipelines using tools like GitHub Actions, GitLab CI, or Jenkins)
• Advanced experience with tunneling, proxy, or VPN-related solutions, with a understanding of their security implications and performance characteristics.
• Deep knowledge of TCP/IP networking, HTTP2, SSL/TLS, and WebSockets. You should be able to debug network issues at the packet level.
• Hands-on experience deploying and managing containerized applications at scale using Kubernetes.
• Demonstrable product development experience, including the ability to influence product strategy and make technical trade-offs to deliver customer-facing value.
• Exceptional ownership mentality and a passion for crafting elegant, well-architected products that deliver stellar user experiences.

Nice to Haves:

• Experience with asynchronous programming
• Experience building and consuming microservices
• Knowledge and understanding of data structures, algorithms, distributed systems, and design patterns.
• Familiarity with modern monitoring systems (e.g., Prometheus or OpenTelemetry)
• Understanding of common security practices involved in protecting customer data

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

The Role

As Director, AI Data Operations, you will own the people and operational backbone of a 50+ person team that powers data operations for AiDASH’s proprietary models — across model quality control for customer deliveries, training data generation for AI models, and multi-modal imagery sourcing. The team’s work directly determines the quality of our models, the rate at which our models improve, and what we ship to customers. 

Reporting directly to VP, Product & Process Excellence; you will lead this team through a major transformation — from manual operations to AI-augmented operations — while raising the bar on quality, ownership, and execution. You will thrive in this role if you have run annotation pipelines, training data workflows, or model quality control operations, ideally in an AI product company — and you are ready to bring that experience to a domain where the stakes are high and the work has real-world consequences. 

How you'll make an impact:

• Lead, inspire, and scale a 50+ person team — establishing clear accountability, operational discipline, and a high-ownership culture 
• Drive operations against defined quality benchmarks and efficiency targets (e.g. QC accuracy, delivery turnaround time, on-time delivery, throughput, and cost efficiency)
• Drive image sourcing strategy — keeping abreast of industry trends, finding new vendors, managing commercial relationships, and managing image acquisition 
• Drive an AI-first transformation of the function — pilot and embed AI agents / LLMs, and modern tooling that fundamentally shifts how the work gets done 
• Build and implement repeatable processes, playbooks, and staffing strategies to ensure the organization runs efficiently in an AI-first manner 
• Develop and retain top operational talent 
• Collaborate & partner globally with with India and US based R&D teams— data science, platform engineering, product management — and with Customer Success teams to align operations with model training needs and customer commitments 

What we're looking for:

• A senior operations leader (12+ years, 5+ managing 50+ headcount) who has built and run quality-critical operations at scale, preferably with experience of annotation/ML data ops 
• Manager-of-managers credentials, with credibility across technical, product, and senior leadership 
• Passionate about driving operational excellence and using AI to reshape work; hands-on experience leading AI-led transformations, even if smaller-scale or in progress. We care about your conviction, AI fluency, and pattern recognition. This is a core requirement for the role 
• A track record of building high-ownership cultures in operational functions 
• A high-quality bar and strong operating discipline — metrics, SLAs, and rhythms are how you run 

Good to have 

• Background in GIS, remote sensing, satellite imagery, or geospatial data
• Experience with annotation operations or imagery and data vendor procurement

 What you'll love:

• Leading one of the largest and strategically important teams at AiDASH 
• A real mandate to transform an operational function with AI 
• Working alongside high-caliber peers who value ownership, low ego, and measurable impact
  

What This Role Is Not 

• ❌ A data engineering or analytics role — you won't be building data platforms, dashboards, or BI pipelines; you'll be running the operations – people, process, vendors - that determine the quality of our AI models 
• ❌ A digital transformation consulting role — this isn't a strategy-and-handoff engagement; you'll own execution and be accountable for what ships to customers 
• ❌ A program management role — you won't be tracking milestones and sending status updates; you'll be setting the bar for quality and driving the team to hit it 
• ❌ A senior individual contributor role — you'll lead a 50+ person team through significant change; what matters most isn't what you can do yourself, but what you can get a team to do together. 

In Summary 

This role is about people leadership, operational excellence, and leading the AI transformation of a function where precision, ownership, and quality are everything. If you love running great teams, setting a high bar, and are excited to use AI to reshape how operational work gets done, this is your role. One requirement: you've worked close to the model — in annotation pipelines, training data workflows, or quality operations — rather than in data analytics, BI, or IT services delivery.

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Team 

Verification & Identity Platform (VIP) team is a core platform team which powers user onboarding & verification (KYC & KYB) worldwide & ensures continued compliance throughout the merchant life-cycle at Stripe. Our team safeguards user identities across our array of digital services, designing and executing a secure, effortless, and user-centered identity collection & verification environment. Our efforts cover a broad spectrum of identity confirming scenarios, including identity proofing, risk-based, and adaptive verification technology. We provide an in-house smart orchestration eco system which allows us to integrate with multiple 3P data verification services, financial institutions and regulatory bodies to build accuracy, reliability and speed to verify accounts & businesses. We enable Stripe's continued compliance in an ever-evolving regulatory landscape by providing infrastructure that automates document collection, verification & merchant communication for high scale requirements refresh and accounts remediation programs.

What you’ll do

Responsibilities: 

• Define the strategy and roadmap for all risk user experiences post-onboarding
• Drive collaboration across Stripe and external partners to deliver delightful, high performing end-to-end risk journeys  
• Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders
• Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years in Product Management, specifically in delivering exceptional user experiences for complex and technical products.
• Experience managing technical software products from kick-off to ship
• Consistent track record of leading ambitious and ambiguous 0-to-1 projects
• Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
• Strong communications skills - you can summarize and express complex requirements in an accessible and precise manner

Preferred Qualifications

• • Experience in the B2B SaaS industry.
  • Familiarity with compliance and financial services regulation.
  • Track record of working on growth-focused teams, especially with experimentation.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. 

What you’ll do

In this role, you will act in a player-coach capacity and will be accountable for supporting a team of Operations Associates. This team is responsible for resolving our users’ most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, possess a deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience.

Responsibilities

• Guide your team in troubleshooting and solving external user issues
• Ongoing management of the operational performance of your team to deliver KPIs
• Help scale our operations and improve user experience by identifying process improvements
• Manage capacity and scheduling, dividing and assigning work between team members
• Ensure your team has all the skills and resources needed to be successful in their role
• Set clear goals and expectations for individual and team performance
• Foster a culture of continuous improvement to refine team processes and procedures
• Support recruitment and hiring initiatives
• Coach and mentor individuals to meet career via structured career development conversations
• Provide continuous performance feedback and facilitate periodic formal performance reviews
• Drive and own initiatives that make the team a warm and welcoming place to work
• Keep the team engaged and motivated towards their work

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience coaching/leading Customer Service teams and managing performance
• Experience mentoring others and are able to constructively provide feedback to others
• Experience in delivering weekly and monthly business metrics and reporting
• Proven ability to be a subject matter expert in Customer Service 
• Ability to work cross functionally to deliver best results and promote partnership
• Excellent written and verbal communication skills 
• Exemplary planning and time management skills

Preferred qualifications

• Experience in new process launch and continuous improvement

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts. 

Stripe’s Sales Compensation Team has an opening for a role that will be responsible for the compensation calculation and payment process for the sales organization. Working as a team of three, this role will play a critical role in ensuring the sales team is correctly paid on schedule. This will include the following steps: processing data, validating calculations, communicating compensation and handling clarification requests. This role will require patience for handling sensitive compensation issues with stakeholders.

Responsibilities

• Deliver accurate and on-time payments to roles with variable sales compensation structures.
• Own and conduct regular audits of incentive compensation management (ICM) tool including: personnel set up, plan management, processed data, and commissions calculations.
• Process data, ensure correct calculations, communicate compensation and handle clarification requests.
• Be the first responder to compensation inquiries and support escalation when needed.
• Leverage both Google Sheets and an ICM tool to complete the payment process.

Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BS or BA in Business, Finance, Economics, Math, or Statistics.
• 2+ years of experience in a sales compensation payment role.
• Experience with CRM (e.g. Salesforce) and ICM (e.g. Captivate IQ, Varicent, Xactly) tools.
• Experience with reporting tools, SQL query optimization, and Tableau
• Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Ability to handle the complexities of an end-to-end commissions close, including managing multiple deadlines.
• Ability to address questions and concerns quickly and patiently.

Preferred qualifications

• • Experience with SOX Compliance and process documentation 
  • Experience in Sales or Sales Operations roles.
  • Good communication skills, both verbal and written, with the ability to convey information effectively and empathetically to sales staff and cross-functional teams.
  • Sequel programming experience.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

Our  Reporting, Accounting, and Data Services org gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.

While the internet has been a boon to productivity, the gains have been uneven. Common financial processes like billing, tax, and quarterly reporting are still painfully inefficient and manual. They’re also typically spread across a dozen or more software tools. The result: one-third of finance leaders reopen their books at least once a quarter because of accounting errors, and half spend 10 hours a month manually correcting discrepancies.

Stripe’s RADS suite relieves those burdens by equipping finance leaders with revenue management tools that are as sophisticated as the businesses they run. The suite automates manual work and improves accuracy across the cash flow life cycle, from payments and billing to tax, reporting, and reconciliation.

Our portfolio is growing rapidly and we are expanding our RFA suite to serve the diverse spectrum of Stripe’s users, from brand new startups to public companies. Simultaneously we are investing in foundations for an extensible platform solution, including integrations with external systems that will let us scale our reach and capabilities by orders of magnitude over the next few years.

What you’ll do

We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.

Responsibilities

• Manage the technical leadership, execution, and roadmap for Revenue and Finance automation suite. 
• Lead by example by designing and implementing critical platforms that enable seamless interoperability across the RFA suite of products.
• Partner closely with engineering, product, and design leadership to define our product strategy and user experience.
• Establish best practices, frameworks, and repeatable processes that enable the team to execute effectively.
• Foster a culture of learning and data-driven decision making on the team and the broader organization.
• Mentor and support the growth of engineers at different levels in their careers.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 15 years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
• Proven experience leading company-wide initiatives or influencing tech roadmap planning and execution.
• You have great product taste and a track record of taking complex problems and solving them elegantly.
• You enjoy diving into and deeply understanding the businesses that use Stripe.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
• You thrive on a high level of autonomy and responsibility.
• Strong collaboration skills to work effectively across multiple teams and stakeholders.
• Past experience mentoring and investing in the development of engineers.
• Pride in successfully completing projects involving a diverse range of technologies and systems.

Preferred qualifications

• Familiarity with large scale distributed systems.
• Experience working in high-growth teams similar to Stripe.
• If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Organization 

Our mission is to enable effective financial decisions through reliable data, increased efficiency and automation. We support Marketing, Sales, Seller, Accounting, Tax, Finance & Strategy (F&S), Finance Operations (FinOps) and Treasury functions across Automation, Data insights and process improvements.

You may work on a wide variety of critical business areas including: 

Seller Systems: Responsible for building the systems and tooling that make Stripe’s sellers and internal revenue teams dramatically more productive and effective. We partner with Sales, Finance, Legal, and Product to deliver a single “plane of glass” selling experience that spans deal creation and modeling, negotiation and approvals, contracting, onboarding, and activation. The Seller Systems team composes first‑party, custom Stripe components with best‑in‑class third‑party business systems to deliver configurable, auditable, and globally scalable workflows. Engineers on Seller Systems build services, APIs, integrations, data pipelines, and internal UIs that power seller productivity, reduce time‑to‑activation, improve deal velocity, and enable AI‑driven assistive workflows. Use cases include deal modeling and pricing engines, approval and orchestration platforms, CLM/CPQ integrations, onboarding automation, seller analytics, and AI‑assisted seller tooling.

Finance Engineering: Responsible for building the robust and scalable infrastructure that powers the company's core financial operations, including payments processing, fund settlement, accounting, and business intelligence. The Finance Engineering team is at the core of Stripe to empower mission-critical financial domains including Accounting, Finance operations, Finance & Strategy, and Treasury. Engineers on the Financial Engineering team build platforms, data pipelines, and financial products for the Finance team. The use cases include financial analytics and insights, accounting automation, auditing, financial planning & forecasting, and financial business intelligence. 

Marketing/Sales Systems: Responsible for building the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth. 

As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ accelerate customer journey with intelligent orchestrations 3/ drive smarter decisions with CDP 4/ improve marketer and seller productivity.

What you’ll do

We’re looking for Software Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams – from Infrastructure to Product –  at Stripe to deliver innovative solutions that address evolving user needs.

Responsibilities

• Design, build, and maintain beautiful, robust, and high-performance APIs and services
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Hide complexity from our users behind simple yet powerful abstractions
• Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces
• Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces.
• Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term.
• Improve engineering standards, tooling, and processes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7-12 years of experience designing, implementing, and operating large-scale, high-performance APIs and services 
• You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL).
• You enjoy spelunking through new datasets (especially in systems like Redshift or Presto/Trino).
• Empathetic, collaborative, and user-first mindset in everything you build
• Experience proactively seeking feedback from users, teammates, and subject matter experts
• The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact
• The ability to balance speed, complexity, and scope in service of user needs
• You have excellent oral and written communication.

Preferred Qualifications

• Experience with large-scale financial tracking systems
• Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.) 
• Experience in marketing domain building products that contribute to marketing tech stack.
• Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing.
• Prior experience building distributed systems or a microservices architecture

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Strategy & Analytics Internal Systems and SDC team aspires to supercharge the Internal Systems and SDC organization with analytics and insights. The Internal Systems and SDC org creates the engineering infrastructure and runs the internal operations that enables Stripe to succeed. We deliver data-driven insights that inform business decisions, drive measurable operational improvements, and guide strategy. We are not just data analysts, we are a mix of strategic business partners, deeply strategic and/or technical operational executors. We ensure timely, reliable, high-quality data for not just Internal Systems and SDC, but for stakeholders across Stripe.

What you’ll do

In this role, you’ll be the go-to expert for your business area. You’ll partner directly with our Head of SDC and be his go-to for all things data, insights, and strategy. You’ll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. You’ll partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.

Responsibilities

• Metrics & Insights: Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
• Communicate with executives: Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making. Own executive-facing weekly, monthly or quarterly reporting. 
• Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more
• Drive operational excellence: Design, optimize and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs
• Support planning: support with forecasting/planning processes for your business area, including near/medium/long-term planning, to enable leadership to make strategic decisions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk  or Financial Services
• Outstanding analytical ability, expert in SQL and understanding of data relationships
• Outstanding communication, presentation skills & stakeholder management skills
• Experience working in or with Financial Services, Accounting, GTM/Sales, Operations
• Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
• Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

Preferred qualifications

• Experience working in fast-paced environments (e.g. high-growth internet or software company, management consulting)
• Structured problem solving skills, combined with strong business acumen.
• Experience with Tableau

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Strategy & Analytics Internal Systems and SDC team aspires to supercharge the Internal Systems and SDC organization with analytics and insights. The Internal Systems and SDC org creates the engineering infrastructure and runs the internal operations that enables Stripe to succeed. We deliver data-driven insights that inform business decisions, drive measurable operational improvements, and guide strategy. We are not just data analysts, we are a mix of strategic business partners, deeply strategic and/or technical operational executors. We ensure timely, reliable, high-quality data for not just Internal Systems and SDC, but for stakeholders across Stripe.

What you’ll do

In this role, you’ll be the go-to expert for your business area. You’ll partner directly with our Head of SDC and be his go-to for all things data, insights, and strategy. You’ll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. You’ll partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.

Responsibilities

• Metrics & Insights: Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
• Communicate with executives: Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making. Own executive-facing weekly, monthly or quarterly reporting. 
• Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more
• Drive operational excellence: Design, optimize and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs
• Support planning: support with forecasting/planning processes for your business area, including near/medium/long-term planning, to enable leadership to make strategic decisions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk  or Financial Services
• Outstanding analytical ability, expert in SQL and understanding of data relationships
• Outstanding communication, presentation skills & stakeholder management skills
• Experience working in or with Financial Services, Accounting, GTM/Sales, Operations
• Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
• Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

Preferred qualifications

• Experience working in fast-paced environments (e.g. high-growth internet or software company, management consulting)
• Structured problem solving skills, combined with strong business acumen.
• Experience with Tableau

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. 

About the team

Stripe’s mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower Stripe’s financial and regulatory risk at scale, while retaining a best in class user experience. We build user-facing products, and backend platforms to ensure Stripe’s users are compliant with regulatory and financial partner requirements. We protect Stripe’s brand while also protecting the company from financial losses that can put Stripe’s business at risk. The Risk TPM team is crucial to driving programs to address these challenges. 

What you’ll do

As a Technical Program Manager in the Risk and Compliance space, you will play a key role across engineering, product, and strategy to drive programs that span across the Risk organisation and Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users.

Responsibilities

• Execute on technical programs that require deep systems and engineering knowledge.
• Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams.
• Define and produce high quality written proposals, communications and documentation.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity and building alignment across teams.
  
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 5+ years of software engineering, systems engineering and/or technical program management experience.
• Excellent analytical skills; you digest complex information and make recommendations.
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization.
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred Qualifications

• Experience working in financial risk and compliance
• SQL and python scripting and/or programming skills

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a large amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Treasury Operations is integral to the strategy, execution, and support of many Treasury Finance’s core functionalities (bank account management, cash management, investment management, payments processing, risk management, and compliance). We are seeking an exceptional candidate to join this growing team. 

What you’ll do

At its core, Stripe is a treasury company, and we are building a top-notch Treasury Operations team to support our critical functions. In addition to daily operational support of the Treasury Finance functions, you will help drive the transformation towards more efficient and automated processes, helping build tools and systems to create operational efficiency and excellence for each aspect of Treasury Operations, and develop metrics to ensure we’re continuously improving the function. You will also collaborate closely with the Liquidity Management, Capital Markets, and Capital and Financial Risk Management pillars within Treasury Finance to support operations for cash management, trading, and investment programs. 

You will:

• Support our cash management processes (including funding, cash positions, forecasting, and other aspects of treasury operations)  
• Help manage daily operations relating to FX and interest rate trading support, investigation of breaks and aged items, and bank partner relationship management in the market
• Analyze and optimize funds flows across a number of areas including costs, working capital, liquidity risk, and other constraints leveraging system solutions where possible
• Assist with the creation and updating of Treasury Finance policies and procedures, and RCSA controls
• Develop metrics that help monitor the overall health of the function and help set priorities for future developments
• Support internal and external audits as needed
  
  

Our ideal candidate will have:

• 4 + years of Treasury experience, preferably within liquidity management, finance risk management, and process improvements
• Strong problem-solving skills. You enjoy “rolling up your sleeves” to dive into the details of a complex problem to come up with scalable solutions
• Experience building processes and leveraging systems to scale treasury operations 
• Strong communication skills to build cross-functional relationships
• Fast learner, with exceptional attention to detail, and ability to multi-task and navigate a fast-paced environment with tight deadlines and flexibility with changing requirements 

Nice to haves:

• Strong knowledge of the payments industry
• Knowledge of regulations that pertain to the payments and financial services industry
• Experience with SQL, R, or equivalent

Accounts Receivable (AR) Manager: Job Description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Finance teams don’t just provide and process data, but own strategy, use technology to drive solutions, influence their business partners and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates significantly with cross-functional and international teams.

What you’ll do

In this leadership role, will be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company.

Responsibilities

• Build, develop and lead a team to support global billing and collections deliverables.
• Participate in building scalable processes to support global growth.
• Execute efficient internal control documentation and sign-off procedures
• Enhance and maintain existing policies and procedural documentation
• Drive end to end improvement of input processes to enable scale and productivity
• Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale
• Escalate collection issues to relevant stakeholders when necessary
• Nurture deep, trusted partnerships with leaders across Stripe showcasing the value of the Billing and Collections function and how it aligns with broader business goals
• Create global best practice documentation and facilitate sharing across the globe.
• Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.
• Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time
• Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time
• Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.
• Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks

We are looking for:

• Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives
• Advanced finance operations experience of leading large operational processes
• Ability to set goals, financial plans and effectively influence leaders across Stripe

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 15+ years of experience out of which 3+ years of managing operational teams dealing with high volume and complex workflows.
• Led teams in multi-location and exposure to working in multicultural, location and dynamic business environment
• A. or B.S degree in Accounting or Finance with fluency in the U.S. GAAP
• Excellent communication and organizational skills, both written and verbal.
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
• Strong knowledge of gSuite tools, Salesforce and MS-Office products and experience working with/analyzing contracts and large data sets.
• Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
• Demonstrated experience partnering with cross-functional stakeholders
• Demonstrated history of taking on various types of challenging projects and producing results
• Solution-oriented mindset with enthusiasm for establishing best practices
• Self-disciplined, diligent, proactive and detail oriented
• Experience working cross-functionally with multiple teams to deliver high impact initiatives
• Experience in delivering weekly and monthly business metrics and reporting

   Preferred qualifications

• Good understanding of finance processes including AR and SOX controls.
• Strong operational background including experience with new process launch and service delivery in a high growth technology company
• Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level
• Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, and drive root cause analysis, and evaluate outcomes

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Stripe is growing quickly and along with that, so are its operational requirements. Stripe Delivery Centers (SDC) are a brand new initiative to accelerate and expand Stripe’s operational capabilities via the creation of centralized hubs or centers of operational excellence. SDC will be staffed with Stripes, not vendors - we want Stripes at SDC to have the same level of tools and systems access as Stripes in other locations.

About the team

Stripe is investing in building out its Creative Design team within SDC to reach users across the globe. The team designs comprehensive ad campaigns tailored for various platforms, ensuring that every visual element aligns with our marketing goals and engages our audience effectively. We create net-new creative content,  localize and adapt our content to meet the unique cultural and linguistic needs of different regions, to effectively present our message in global languages.

In addition to our work in advertising and web content, we also produce high-quality designs for presentations and other collateral aimed at large users and executive audiences. Our designs enhance the clarity and impact of our messages, making complex information accessible and engaging. Whether it's a pitch to clients or a strategy meeting with executives, we provide visually compelling designs that communicate our ideas confidently and effectively.

What you’ll do
Designers’ at Stripe’s SDC demonstrate a passion for captivating storytelling and great design. They use design systems to help tell compelling stories to a variety of audiences, and are well-versed at expanding, evolving, defining, and documenting flexible design systems and experiences that achieve bar-raising quality and consistency for the brand at scale. They are user-focused, have a strong understanding of the business, and are empathetic and inspiring. The ideal candidate excels across a variety of styles, crisply articulates design decisions, iterates quickly, and collaborates seamlessly with marketers, product managers, leaders, other designers, and other partners.

Responsibilities

• Ideate, design, and produce world-class design solutions (static and motion) for a variety of events and deliverables including and not limited to presentations, posters, art, branding, and signage.
• Can steward designers through large-scale design projects, providing art direction and ongoing guidance on creative strategy, execution, and localization.
• Work across a wide variety of mediums (physical, digital, and everything in between) to create immersive storytelling and creative content that brings Stripe’s brand and product stories to life.
• Bring design concepts to life through storyboarding, comps, and creative presentations, iterating on creative based on stakeholder feedback and internal testing.
• Collaborate with copywriters, static and motion designers, marketers, and ad operations to create interesting, visionary concepts that engage a global audience.
• Mentor designers in design best practices and ideation, fostering an environment where everyone learns and grows.
• Present ideas in a clear and focused way that builds consensus within the team and with stakeholders.
• Proactive in identifying and implementing process optimization initiatives through automation and AI integration to enhance design quality and  efficiency.

Requirements

• 6 to 10 years of relevant design and art direction experience, specifically for technical and product-driven companies.
• Strong track record of independently delivering work as well as influencing the work of other designers and internal teams.
• Proficiency in Figma, Canva, and the Adobe Creative Cloud suite (for both motion and statics).
• Ability to manage a team of 3-4 Creative designers.
• Ability to express and communicate a brand through distinct graphics, patterns, motion, interaction, and experiences.
• A hands-on maker with the skills to effectively communicate concepts, direction, and decisions to the team and external partners.
• Ability to find a meaningful balance between optimizing for speed and quality, while consistently delivering challenging, interesting, and pixel-perfect work.
• Persuasive and humble in explaining work, process, and decisions, with a craving for feedback to help design at your best.
• Ability to work flexible hours, including late evenings in India, to facilitate real-time collaboration with global stakeholders.
• Highly detail-oriented, with a drive for perfection down to the last pixel.

Preferred Qualifications

• A multidisciplinary creative with a wide skill set who is comfortable working across different mediums and crafts, and is excited about experimenting with new technologies.
• Prior people management experience, with a track record of hiring, managing, and developing design talent.
• Experienced at facilitating stakeholders to advance projects and advocate for design quality.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Internal System Org is at the core of Stripe to empower mission-critical financial domains including Finance & Strategy (F&S), Accounting, Tax, Treasury, Product Experience, GTM. We are the Financial Enablement team, acting as the centralized data analytics team for Internal System Org. Enable and empower F&S, GTM, Accounting, Product teams to achieve business goals, through dataset development, data analytics support, dashboards, AI, and operation efficiency enhancements.

What you’ll do

Responsibilities 

• Perform data analysis, identify trends, conduct research, build visualizations, all to deliver objective, critical insights that fulfill team stakeholders’ business needs 
• Work closely with cross-functional teams, including Finance & Strategy, Accounting, Product, Tax, User billing, Seller System, and Sales Ops teams, to align on financial goals and drive revenue growth
• Be the data strategy partner for our business stakeholders
• Reconcile complex dataset across complex finance systems
• Coordinate cross-functional projects to identify and drive operational efficiencies that support our stakeholders ability to run more efficiently and effectively
• Work closely with Engineering and Product teams to help define product solutions 
• Leverage AI tools to improve team work efficiency
• Conduct internal knowledge sharing sessions to strengthen team  

Who you are

You’re passionate about solving business problems and making a direct impact on business. You thrive in environments with many moving parts and quickly pick up new domain knowledge and technologies (e.g. AI). We’re seeking someone with excellent communication and advanced SQL/analytics abilities. Strong background in Accounting/Finance or prior AI experience is highly preferred, though these can also be developed on the job.

Minimum requirements

• Bachelor's degree in STEM major (i.e. Computer Science, Math, Stat, Engineering, etc.) and 4+ years of prior working experience in data analysis fields
• Strong analytical ability, proficiency with SQL (minimum of 3 years advanced SQL) and strong understanding of data relationships
• Experience working with extremely large datasets
• Outstanding communication skills
• Expertise working cross-functionally to drive business and operational goals 
• Excellent project management skills and ability to hold others accountable for results
• Ability to connect the big picture to minute details
• Operating as part of a team adhering to established norms and values
• Ability to identify opportunities to improve the data management processes
• Domain knowledge in Finance/Accounting/GTM

Preferred qualifications 

• Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting)
• Experience working with PM, Engineers, GTM, Accounting Team or Finance Team
• Experience working with financial datasets
• Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting)
• Experience with visualization tools
• Experience with AI tools (Claude Code, Kai, etc.)
• Domain knowledge in FinTech Products
• Bachelor's or Master degree in Accounting/Finance major
• CPA/CFA certification

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Sales systems team is on a mission to build the most measurable, scalable agentic tools as well as transform seller tooling. As part of the Sales Systems team, you will lead a high-impact team building the systems that power prospecting workflows across our go-to-market motion. You’ll own the technical direction and delivery for tools and integrations that enable timely, personalized outreach, scalable list generation, accurate lead routing, and measurable pipeline creation. This role sits at the intersection of engineering, RevOps, Sales, Marketing, and Data — you’ll translate GTM priorities into reliable systems that materially increase SDR/BDR productivity and conversion.

What you’ll do

Responsibilities

• Work closely with product, program and business leaders to develop a long term vision and execute on sales systems strategy that scales seller motions.
• Adapt prioritization and staffing decisions as the team, business, and user demands progress
• Design and build delightful Stripe facing tooling and business critical services to support sales channel infrastructure.
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Improve engineering standards, tooling, and processes.
• Build, lead, and manage a high-performing team of engineers. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Have 8+ years of software engineering, including at least 1+ years of management experience
• Organizational leadership experience, including experience collaborating with executive leadership
• Experience proactively seeking feedback from users, business leaders, and subject matter experts
• Excellent verbal and written communication
• Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use
• Manage processes to help the team do its best work and engage effectively with the rest of Stripe
• Recruit great engineers, in collaboration with Stripe’s recruiting team
• Develop engineers on the team, helping them advance in their careers
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
• Collaborate with stakeholders across engineering to provide a wonderful user experience

Preferred qualifications

• Experience in GTM domain owning seller automation platforms (like Salesforce) and other products that contribute to seller tech stack.
• Experience with machine learning, recommender systems, lead to opportunity workflows and/or seller systems.
• Experience developing/shaping internally and externally facing products
• Experience building distributed systems or a microservices architecture
• Bachelors or Masters degree in a technical field (e.g., Computer Science)

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

We build and operate Stripe’s Event Infrastructure — the reliable, low-latency backbone that captures, routes, and persists billions of events daily. We design resilient, scalable systems for real-time ingestion, filtering, transformation, and high-throughput delivery to downstream consumers. We prioritize observability, backpressure control, and graceful degradation to keep payments and platform features running under any load. By automating operations and iterating on capacity and cost optimizations, we enable product teams to build on a predictable event-streaming foundation.

The Impact You’ll Have

As an Engineering Manager in the infrastructure organization, you are expected to see problems others don't and rally people to independently create solutions. You will move beyond day-to-day management to act as an industry leader, effectively advocating for your organization's mission, values, and impact.

• Architect the Org & Culture: Design and scale a high-leverage org structure. You will define what "Elite Engineering" looks like, setting the bar for craftsmanship and operational rigor serving as a blueprint for Stripe infrastructure.
• Vision and Strategy: Define the scope, vision, and goals for your organization with little or no guidance from your manager. You will anticipate industry trends and use them to influence Stripe's long-range plans, setting direction on a multi-year timeframe for Stripe’s online storage layer.
• Drive Operational Excellence: You will instill a culture of rigorous thinking and meticulous craftsmanship, ensuring our infrastructure remains proactive and resilient as Stripe’s business demands evolve.
• Bridge Engineering & Business: You will collaborate with cross-functional leaders to align deep engineering needs with global business growth forecasts.
• Build the Future Team: Proactively invest in the development of the organization and its people at all levels. You will obsess over talent, hiring and coaching other managers to elevate the skills of the leadership team.

Who You Are

We are looking for a visionary leader who thrives on operating Tier0 infrastructure and building world-class teams. You should be equally comfortable in high-level strategic conversations and deep-diving into database internals.

Minimum Requirements:

• Proven Leadership: Minimum 5 years of experience in a technical engineering management role; overseeing strategic projects.
• Systems Expertise: A deep technical background in distributed systems and experience operating Tier0 infrastructure at massive scale.
• Product Mindset: Ability to bridge deep engineering needs with global business growth forecasts and product strategy, specifically building abstractions that empower thousands of other developers.
• Strategic Navigator: Experience managing through ambiguity and making critical trade-offs between reliability, efficiency, and long-term architectural health.
• Curiosity and Humility: A deep curiosity about the "nuts-and-bolts" of the business (e.g., global money movement) combined with the humility to continue learning and growing as a leader
• Communication: Exceptional written and verbal communication skills.

Preferred Qualifications:

• Scale and Infrastructure: Successfully shipped and operated critical infrastructure (database internals or related field) with significant responsibility over funds and/or critical data
• Strategic Ambiguity: Ability to navigate complex, high-impact work where you must define your own scope and vision

Cross-Functional Influence: A track record of getting other teams on board with your vision to support execution in a way that benefits the broader company

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Finance & Strategy team is hiring a Finance Analytics Analyst. This role requires a finance professional with strong FP&A capabilities, technical data skills (SQL, BI tools), and demonstrated AI adaptability. The individual will own financial planning, variance analysis, and P&L reporting for assigned business areas while using data and technology to deliver high-quality financial insights. This role reports into the Finance & Strategy Center of Excellence.

Responsibilities

Financial Planning & Analysis

• Own P&L reporting and analysis for assigned product lines, business units, or functional cost centers
• Lead monthly and quarterly planning, forecasting, and close processes
• Perform variance analysis (actuals vs. budget, actuals vs. forecast, period-over-period) with clear identification of root causes and business drivers
• Track and reconcile accruals vs. actuals; ensure accuracy and completeness in financial reporting
• Support annual budgeting, long-range planning, and scenario modeling
• Build and maintain financial models for business case analysis, investment decisions, and resource allocation
• Partner with business teams to provide financial perspective on operational and strategic decisions

Data Analytics & Reporting

• Write SQL queries to extract, validate, and analyze data from financial systems and data warehouses
• Build and maintain financial dashboards and reports using Power BI, Tableau, or equivalent BI tools
• Develop data models that integrate financial and operational data for planning, forecasting, and performance reporting
• Automate and standardize recurring reports to reduce manual effort and improve consistency
• Navigate complex, high-volume data environments (trillions of transactions across products and geographies) to extract relevant financial signals
• Ensure data accuracy and consistency across all financial outputs

AI-Augmented Working

• Use AI tools (Claude, Cursor, Claude Code, and similar platforms) as part of workflow for analysis, coding, report building, dashboard prototyping, and problem-solving
• Apply an AI-first approach to new tasks, evaluate where AI can accelerate delivery before defaulting to manual methods
• Contribute to team-wide AI adoption by sharing effective workflows, prompts, and use cases

Business Insights & Communication

• Prepare executive-level reports on financial performance, trends, and key metrics with clear conclusions and recommendations
• Conduct ad-hoc analysis to support strategic initiatives and leadership decision-making
• Translate data and financial analysis into actionable business recommendations for finance and non-finance stakeholders
• Track and interpret key financial and operational metrics including revenue, processing volume, take rate, costs, margins, and unit economics

Requirements

Financial & Business Skills

• 5–7+ years of experience in FP&A, financial analysis, strategic finance, or corporate finance roles
• Strong understanding of financial statements (P&L, balance sheet, cash flow) and the ability to connect them into a complete financial picture
• Demonstrated experience in budgeting, forecasting, variance analysis, and financial planning cycles
• Working knowledge of accrual accounting, revenue recognition, cost allocation, and reconciliation processes
• Fluency in financial metrics: revenue, gross margin, EBITDA, operating leverage, unit economics

Technical & Data Skills

• Must Have: Strong SQL skills for data extraction, transformation, and analysis from relational databases and data warehouses
• Must Have: Proficiency in Power BI, Tableau, or equivalent BI tools for dashboard development and reporting
• Must Have: Advanced Excel / Google Sheets — financial modeling, scenario analysis, pivot tables, complex formulas
• Preferred: Python or R for data analysis, automation, or analytical workflows
• Ability to work with large, complex datasets across multiple data sources

AI Adaptability

• Must Have: Active, demonstrable use of AI tools in current work — candidates should be able to provide specific examples of how AI has improved their workflow, output quality, or speed
• Willingness and ability to continuously adopt new AI tools and methods as they become available
• Comfort using AI for coding assistance, data exploration, dashboard prototyping, and analytical problem-solving

Mindset & Working Approach

• Ownership: Treats assigned areas as personal accountability — does not wait for direction to investigate issues, identify risks, or surface insights
• Depth and curiosity: Goes beyond surface-level analysis to understand business context, root causes, and second-order implications
• Quality and accuracy: Holds a high personal standard for the correctness, completeness, and trustworthiness of all outputs
• Business context orientation: Understands the business model and connects financial data to what is actually happening operationally and strategically
• Clear communication: Presents financial and analytical findings to diverse audiences (finance, product, engineering, leadership) with clarity and precision
• Speed with rigor: Operates effectively in a fast-paced environment without compromising accuracy

Preferred Experience

• Background in technology, payments, fintech, SaaS, or high-growth platform businesses
• Experience with ERP systems (NetSuite, SAP, Oracle) or planning tools (Anaplan, Adaptive Insights, Pigment)
• Exposure to data warehousing concepts and cloud data platforms (Snowflake, BigQuery, Redshift)
• Experience in cross-functional environments working directly with product, engineering, and go-to-market teams
• Experience with high transaction volume environments where data complexity is inherent

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of Stripe’s risk strategy.

What you’ll do

Stripe is hiring a people leader  to run our Fraud Operations Center in Bangalore. You will lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You’ll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships.

This role is both strategic and hands-on: you’ll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team.

Responsibilities

• Lead the Bangalore Fraud Operations Center, managing team leads and senior associates; set clear expectations, coach performance, and build a high-judgement culture rooted in strong decisioning and customer empathy
• Own core fraud investigations and complex investigations, including escalations and time-sensitive incident response in partnership with global Fraud/Risk stakeholders
• Establish and run the operating system for the org: goal setting, team cadences, SOPs, change management, queue health, SLAs, QA programs, calibration, and readiness for new products/markets
• Define, develop, and represent key operational and risk metrics for the Bangalore center (through dashboards and recurring readouts), translating data into actions and priorities.
• Drive process development and continuous improvement: root cause analysis, defect reduction, policy adherence, and consistency across reviewers and teams
• Partner with other Risk teams to evolve fraud tooling and workflows (manual and automated actioning), including safe rollout and measurement of changes
• Support outsourcing relevant workflows: identify transition candidates, design/standardize processes for hand off, and support training as needed
• Own staffing models, capacity planning, scheduling, hiring plans, onboarding, and training strategy to meet business needs while maintaining a high bar for quality and user experience
• Maintain close “floor” engagement: regularly dive into cases, review decisions, support frontline judgment, and ensure feedback loops translate into measurable improvements.
• Partner with recruiting to define role profiles and interview loops, drive bar-raising hiring decisions, and build a diverse team
• Own career development and succession planning, team health and engagement
• Build a great culture, a destination workplace, fostering our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Who you are

You are an operations leader who can scale fraud investigation and review programs while staying close to the details. You are fluent in running high-performing teams through clear metrics and operating cadence, and you can partner cross-functionally to evolve tooling and processes. You bring sound judgment, calm execution under pressure, and a bias toward data backed solutions and measurable improvements in both fraud outcomes and user experience.

Minimum requirements

• Experience leading cross-functional initiatives and driving change through ambiguity, including new workflows for new products, markets, or emerging fraud patterns.
• Experience leading fraud, risk, trust & safety, or investigations operations in a high-scale environment, including managing managers/team leads.
• An ability to partner effectively with internal globally distributed stakeholders and comfortable leading internal teams and vendors.
• Proven ability to define and operationalize metrics (e.g., accuracy/quality, SLAs, throughput, loss outcomes, appeals/rework, user friction) and use data to drive priorities.
• Comfort working across detection systems and manual/automated actioning systems; ability to translate operational needs into product/engineering requirements.
• Strong operational background including new process launches, service delivery and strong at building operating models
• Excellent written and verbal communication skills, including presenting in operational reviews and representing the team in high-pressure escalations in English.
• Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
• At least 7+ years of direct people management experience; this includes handling performance management and proactively coach/mentor individuals
• Experience with payments, risk, compliance, or financial industry operations

Preferred qualifications

• Demonstrated ability to run an operations center: capacity planning, scheduling, queue management, performance management, and quality programs
• Strong fraud domain depth across investigation workflows, risk vectors, and decision frameworks; able to independently review cases and guide frontline judgment
• Experience scaling or transforming fraud review operations through process redesign, tooling improvements, and/or vendor partnerships
• Experience with payments risk (CNP/card testing, ATO, merchant fraud, transaction fraud) and familiarity with how upstream detection and downstream enforcement interact
• Strong analytics proficiency (building/owning dashboards; querying data directly) and comfort partnering deeply with data science/engineering
• Experience operating in a global, follow-the-sun model and partnering across time zones

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our global Finance and Strategy team (F&S) are strategic business partners to Stripe’s leaders, providing clear insights which simplify the complexity of the business, and drive the key operating forums to enable effective decision-making.

F&S is expanding to support the needs of our growing business, and this role is an exciting opportunity to join a new Finance & Strategy team in Bangalore.  This team is chartered to deliver thoughtful analysis to inform key business decisions, through simplification and automation of key financial planning processes.  If you are an experienced Finance FP&A professional who wants to make an impact in a dynamic and growing organization, please read below.

What you’ll do

We're looking for a F&S Analyst to join our growing team. This individual will help us with the forecasting budgeting and reporting for various departments accurately and in a timely manner and deliver improvements in our integrated financial systems with business partners, finance colleagues, and engineers.

Responsibilities

• Leverage your financial background to support and influence key strategic and business decisions
• Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expenses
• Drive reporting, process and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans)
• Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and accuracy
• Define metrics and leading indicators of business performance
• Partner with Data Science teams to develop reporting dashboards
• Drive continuous process improvement, standardization, simplification and reporting enhancements

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of relevant experience in strategic finance or FP&A 
• A keen analytical eye and experience building integrated models from scratch (in Excel or other planning applications)
• Experience driving and executing on finance processes (e.g. budget, forecast reviews, negotiations, investment analysis)
• A proven ability to build strong collaborative working relationships with business partners
• A proven ability to be a self starter capable of driving business results without significant supervision
• The ability to maintain high performance under tight timelines and a “roll up your sleeves” mindset to get any job done
• The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment
• Excellent verbal and written communication skills
• Excellent communication and organizational skills, both written and verbal.
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
• Strong knowledge of gSuite tools, Salesforce and MS-Office products and experience working with/analyzing contracts and large data sets.
• Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
• Demonstrated experience partnering with cross-functional stakeholders
• Demonstrated history of taking on various types of challenging projects and producing results
• Solution-oriented mindset with enthusiasm for establishing best practices
• Self-disciplined, diligent, proactive and detail oriented

You will also likely have (not required):

• Experience working at a high-growth technology or financial services company
• Oracle, Anaplan, Tableau or other equivalent application experience
• Experience with SQL or a willingness to learn
• Experience in data visualization and dashboarding

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Role Overview

We are seeking an analytically-driven Data Analyst to join our Finance & Strategy team at Stripe. This role bridges the gap between data science and financial planning, requiring someone who can transform complex business data into actionable financial insights. You will build sophisticated dashboards, develop predictive models, and serve as the technical backbone for our FP&A and GTM analytics initiatives. This is a unique opportunity for a data professional with financial acumen to directly influence strategic business decisions in a high-growth fintech environment.

What You'll Do

Financial Data Analytics & Modeling

• Design, build, and maintain financial dashboards for FP&A, Revenue Operations, and GTM teams using Tableau, Power BI, or Looker
• Develop automated financial reporting solutions that reduce manual effort and improve data accuracy
• Create sophisticated data models to support budgeting, forecasting, variance analysis, and scenario planning
• Build predictive models for revenue forecasting, customer lifetime value, churn analysis, and unit economics

Business Intelligence & Reporting

• Partner with Finance Business Partners and FP&A teams to translate business requirements into technical solutions
• Design and implement data infrastructure for financial planning cycles (monthly/quarterly reviews, annual budgets, long-range planning)
• Develop self-service analytics capabilities enabling finance teams to access real-time business insights
• Create executive dashboards tracking key financial and operational metrics (ARR, bookings, retention, CAC, LTV)

Data Engineering & Analytics Infrastructure

• Write complex SQL queries to extract, transform, and analyze large datasets from multiple source systems
• Build ETL pipelines to integrate financial data from ERP, CRM, billing, and data warehouse systems
• Ensure data quality, consistency, and governance across financial reporting systems
• Optimize database performance and data architecture for scalability

Strategic Analysis & Insights

• Conduct deep-dive analyses on business performance, identifying trends, anomalies, and opportunities
• Support strategic initiatives through ad-hoc financial modeling and what-if scenario analysis
• Translate complex data findings into clear, actionable recommendations for leadership
• Collaborate with Data Science teams to develop advanced analytics and ML models for finance use cases

Required Qualifications

Technical Skills

• Must Have: Advanced SQL proficiency (complex joins, window functions, CTEs, query optimization)
• Must Have: Expert-level experience with at least one BI tool (Tableau, Power BI, Looker, or Qlik)
• Must Have: Advanced Excel/Google Sheets skills (pivot tables, complex formulas, data modeling)
• Preferred: Python or R for data analysis, automation, and statistical modeling
• Preferred: Experience with cloud data platforms (Snowflake, BigQuery, Redshift, Databricks)
• Preferred: Knowledge of ETL tools (dbt, Airflow, Fivetran) and version control (Git)

Financial & Business Acumen

• Experience in data analytics within finance, FP&A, or revenue operations functions
• Strong understanding of financial statements (P&L, balance sheet, cash flow)
• Knowledge of key financial metrics: ARR, MRR, bookings, revenue recognition, CAC, LTV, gross margin, EBITDA
• Experience with financial planning processes: budgeting, forecasting, variance analysis, scenario modeling
• Understanding of SaaS/subscription business models and revenue recognition principles (ASC 606 preferred)

Analytical & Problem-Solving

• Proven ability to work with large, complex datasets and derive meaningful insights
• Experience building financial models and dashboards that drive executive decision-making
• Strong statistical analysis skills and understanding of data visualization best practices
• Track record of translating ambiguous business problems into structured analytical frameworks

Preferred Experience

• Background in fintech, payments, B2B SaaS, or high-growth technology companies
• Experience supporting GTM analytics (sales forecasting, pipeline analysis, quota setting)
• Familiarity with finance systems: NetSuite, Anaplan, Adaptive Planning, Salesforce, Stripe Billing
• Exposure to data science methodologies and machine learning concepts
• Previous work in cross-functional environments collaborating with finance, data science, and business teams

Key Competencies

• Business Acumen: Ability to understand complex business models and translate them into data requirements
• Technical Excellence: Deep technical skills with commitment to code quality and best practices
• Communication: Exceptional ability to explain technical concepts to non-technical stakeholders
• Stakeholder Management: Experience partnering with senior leaders and influencing through data
• Ownership Mindset: Self-directed with ability to manage multiple priorities and drive projects to completion
• Continuous Learning: Curiosity to learn new tools, techniques, and business domains
• Attention to Detail: Commitment to data accuracy and quality in high-stakes financial reporting

Education

• Bachelor's degree in Finance, Economics, Statistics, Mathematics, Computer Science, Engineering, or related quantitative field
• Advanced degree (MBA, MS in Analytics/Data Science) or relevant certifications (CFA, CPA, data analytics certifications) a plus

What Makes This Role Unique This position sits at the intersection of data engineering, business intelligence, and strategic finance. You'll have the autonomy to architect solutions that shape how Stripe makes multi-million dollar decisions, while working with cutting-edge data technologies and some of the brightest minds in fintech. If you're energized by the prospect of building the analytics infrastructure that powers a global payments platform, this role is for you.

About the job

Who are we?

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career

About The Team

The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team

Key Responsibilities

•  Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team
• Ensure an exceptional employee experience by simplifying key processes
• Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE)
• Coordinate and lead key projects for improvement across HR
• Identify best practices that can be applied to improve work tasks and processes
• Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking
• Promote and lead change
• Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape
• Participate in and/or lead projects aimed at expanding centralization, leverage technology to improve the employee experience, and discover actionable insights and recommend solutions 
• Responsible for driving process consistency, data integrity and compliance to HR policies, procedures, data privacy, audit controls and regulatory requirements in all HR Service Center activities
• Serves as the escalation point for HR Operations guiding the root cause analysis, resolution and communication protocol
• Manage the case management system (Ops ticketing system) and team to establish service level agreements
• Partner with the HRIS team supporting HR technology upgrades
• Develop and maintain team standard operating procedures
• Oversees relevant employee data management to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered
• Track HR metrics to identify areas for improvement. Develop and implement counter-measures to correct identified misses to goals

Skills

• Proficiency in verbal & written communication in English
• Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
• Strong attention to details.
• Ability to analyze and identify patterns in large data sets.
• Decision making aptitudes based on given guidelines and in ambiguous contexts.
• Must be comfortable working with large data sets.
• Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

Minimum Requirements

• Minimum 5+ years of people and operations management experience
• Education -- Grad/Post Grad in human resources or a related discipline
• Desired 8+ years of experience in People Operations
• Experience with HR systems such as Workday, Greenhouse, Confluence and Salesforce
• Ability to manage multiple projects simultaneously with minimal supervision
• Excellent leadership skills, data analytical & presentation skills, Written & Communication skills
• Understanding of overall HR lifecycle – Core HR, Benefits, Talent Mobility, Equity, Compensation, Exits etc

Who We Are 

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe's user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe's portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.

This role will be part of the Risk Operations Team within SDC that is accountable for performing KYC reviews during onboarding and periodic review.

What you’ll do

We are looking for someone who is passionate about fighting risks and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's KYC and compliance efforts within the Indian market.

The right candidate for this role will have experience in KYC compliance, preferably within the fintech or e-commerce space.

Responsibilities

• Conducting thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Indian regulatory requirements.
• Demonstrating a deep understanding of KYC and anti-money laundering (AML) regulations specific to the Indian financial services industry, and applying this knowledge to your daily analyses.
• Exercising sound analytical judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer.
• Handling high-complexity KYC-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties.
• Adhering closely to process documentation and drafting clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities.
• Actively participating in building a new team and operational culture focused on robust KYC and compliance practices within the organization.
• Leveraging your expertise in KYC and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action.
• Collaborating cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Indian market.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of experience in KYC, customer identification, and due diligence roles within the financial services or fintech industry.
• Proven track record of conducting in-depth customer KYC reviews, including validation of identity documents, address proofs, and income/occupation details, in accordance with Indian regulatory requirements.
• Demonstrated ability to analyze complex customer information and exercise sound judgment to assess the adequacy and legitimacy of customer documentation.
• Experience in identifying high-risk customers, transactions, or business activities, and escalating them to the compliance team for further investigation.
• Thorough understanding of Indian KYC and AML regulations and the ability to apply this knowledge in day-to-day operations.
• Capacity to work with a sense of urgency and focus when handling queues with shorter turnaround times.
• Excellent written, verbal, and interpersonal skills to effectively communicate findings and recommendations.
• Strong problem-solving skills and the ability to work independently, analyze data, and make complex investigation decisions.
• Proactive, and detail-oriented approach to work.

Preferred Qualifications

• Knowledge in payments and the fintech industry 
• Familiarity with SQL and ability to use template or premade SQL queries as part of investigations

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Bangalore Finance (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.

What you’ll do

Joining the Finance team, will put you amongst some of the most talented finance and operations leaders in the globe.  We are looking for a proven leader to build and lead the fast-growing International Accounting team within our Bangalore Finance. The International Accounting Manager for the Controllership function will supervise and evaluate a number of Legal entity controllership processes and have experience implementing new systems and tools. This position will suit a person who is a hands-on manager and excited to assist in managing the monthly close, statistical reporting, compliances, coordinating with board to adopt and approve financial statements, indirect tax filings, cash flow forecasting, intercompany accounting, statutory reporting, consolidation, and audits of all our international subsidiaries and branches. Based in the Bangalore office, you will be on the ground floor of this function with an opportunity to set the pace and direction for the future.  

Responsibilities

• Build, develop and lead a team that drives International Accounting Controllership function based out of Bangalore Finance. 
• Perform and drive monthly / quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses and analytical reviews, producing internal management reporting and external audit support
• Identify potential inefficiencies in existing processes and propose improvements
• Participate in building scalable accounting processes, establish measures of success, set benchmarks and improve timelines and efficiencies to support global growth
• Partner with Billing, Internal Systems, Treasury, Tax and/or Legal to investigate issues that arise during reporting cycles
• Define and execute efficient internal control documentation and sign-off procedures including the country prescribed regulatory frameworks (ICFR, SOX, GFS etc)
• Enhance and maintain existing accounting policy and procedural documentation
• Drive end to end improvement of input processes to enable scale and productivity 
• Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale
• Create global best practice documentation and facilitate sharing across the globe.
• Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.
• Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time
• Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time
• Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.  

We are looking for:

• Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives
• Advanced finance operations experience of leading large operational processes
• Ability to set goals, financial plans and effectively influence leaders across Stripe

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement

Minimum requirements

• Big 4 exposure to audit, accounting and risk reviews.
• 12 - 15 + years of relevant public accounting and/or industry experience
• Led Accounting teams in multi-location and exposure to working in multicultural, location and dynamic business environment 
• B.Com & M.Com in Accounting or Finance (Chartered Accountant / CPA strongly preferred)
• Strong understanding and hands on experience working in U.S. GAAP 
• Excellent communication and organizational skills, both written and verbal
• Strong knowledge of Excel and experience working with large data sets
• Demonstrated experience partnering with cross-functional stakeholders
• Bachelor’s degree in finance, Accounting, Business or STEM field (Science, Technology, Engineering, Math); MBA preferred

Preferred qualifications 

• Experience in building and scaling new teams from zero 
• Strong operational background including new process launch, service delivery in a high growth technology company
• Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level
• Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, and drive root cause analysis, and evaluate outcomes

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Be Doing:

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets
  
  

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring:

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Preferred Qualifications:

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

#LI-Remote

Job Description

The Senior Account Manager (SAM) oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment while also leading high-profile projects from the client through to the project manager and cross-functional team. The SAM will partner with the Account Director to assist brand partners with the development and management of the tactical plan. This role requires a strong awareness of the account’s strategic direction, as well as knowledge of clients’ products and processes. The success of this position relies on the success of the team, meeting clients’ expectations, partnering with Avant colleagues, and individual performance. 

What you’ll do:

• Ensure quality and consistency across multiple tactics that are led by both Avant and   external partners  

• Provide oversight and consultation to Account Managers as it relates to project execution  

• Act as the in-house client at all times by communicating client expectations to the crossfunctional team  

• Act as the Customer Management Office (CMO) liaison within the respective   account (vertical)  

• Provide invoicing information and budget status updates to clients as requested  

• Provide direction and review job scope changes and closeouts as necessary  

• Provide peer-to-peer channel insights and recommendations  

• Drive strategic partnerships with clients by having and applying knowledge of their products and objectives  

• Lead and actively participate in strategic brainstorming sessions and annual   strategic planning  

• Assist the business owner as needed with the following tasks  

• Create proposals for projects within assigned accounts  

• Partner with finance team and project managers in budget development  

• Perform other strategic work as delegated by the Account Director

• Ensure strategic objectives are met with each client project  

• Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and attention to buying signals  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase  

• Develop and manage project creative briefs and client scope statements  

• Supervise projects to ensure tactical and strategic goals are met  

• Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence  

• Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase (cont.)  

• Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary   

• Provide final approval on all deliverables to ensure strategic objectives are met

• Develop and communicate status reports with management and the client, monitor project and team results against client expectations   

• Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed  

 This position is a perfect fit for you if: 

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 

• You are highly organized self-starter, able to work independently and under tight deadlines. 

• You speak social media: X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, you name it. You have in in-depth knowledge of today’s top social platforms 

What you should have:   

• BA/BS or equivalent required  

• 3-4 years of team leadership experience required  

• 3-4 years of client/customer management experience required  

• 2+ years in pharmaceutical sales/marketing preferred  

• 2+ years’ experience in strategic planning preferred

• Leadership experience in a corporate, marketing, or life sciences environment preferred  

• Project management experience preferred

Pay Range: $85,000-$100,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

About the Role

We're building the infrastructure that lets companies actually activate their data, not just store it. As the first Account Executive selling into India you'll help define how we bring Hightouch to a region where data infrastructure is evolving fast, and enterprises are hungry for modern solutions.

You'll be building a pipeline from scratch, running full sales cycles with enterprise accounts, and testing what resonates in APAC markets. You'll work directly with founders to shape our regional go-to-market strategy, influence product priorities based on what you're hearing in the field, and close deals that move the needle. This isn't about executing someone else's playbook—it's about writing it.

We're looking for an AE who's as comfortable running outbound campaigns as they are running executive-level discovery calls. You'll build relationships with data leaders, marketing executives, and technical buyers. You'll also partner closely with our product and customer success teams to ensure what we're selling actually solves real problems. 

What this looks like:

• Building and owning your pipeline through outbound prospecting, strategic networking, and partner relationships
• Running enterprise sales cycles from first touch to close—discovery, technical demos, negotiation, and everything in between
• Testing messaging and positioning specific to APAC markets, then feeding insights back to refine our global strategy
• Collaborating with product and engineering to represent customer needs and influence our roadmap
• Establishing Hightouch's presence in the region—finding early design partners, building case studies, and creating momentum

You'll be great here if you have:

• 3-5 years experience selling complex enterprise SaaS to India/Singpore.
• Background in a BDR/SDR role, with strong outbounding skills.  

If you're energised by ground-floor work where there's no established playbook yet, you'll fit right in. 

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: India
Travel: 20% travel domestically and globally
Job ID:  1403

Role Overview

We are looking for a highly experienced Senior QA Manager to own end-to-end quality for SonicOS, the core operating system powering SonicWall’s next-generation firewall products. This is a high-impact leadership role where you will define quality strategy, drive automation and test infrastructure investments, and partner closely with Product Management, Development, Release Engineering, DevOps, and Support teams to ensure every release meets high standards of reliability, security, and customer trust.

You will be responsible not just for test execution, but for shaping how quality is built into the product lifecycle — from early design reviews and threat modelling to release readiness and post-release learning.

Key Responsibilities

Quality Strategy & Release Ownership

• Define and continuously improve the QA strategy for SonicOS across major releases, patches, and hotfixes
• Establish quality gates, entry/exit criteria, and clear release readiness standards
• Drive risk-based testing and shift-left practices to catch issues early
• Own go/no-go decisions for releases from a quality standpoint

Firewall Domain & Technical Leadership

• Provide strong technical leadership across firewall features such as:
• Stateful firewall, NAT, VPN (IPSec/SSL), routing, HA
• Security services like IPS, DPI-SSL, Gateway AV, App Control, Web Filtering
• Review PRDs, design documents, and architecture proposals with a quality & security mindset
• Define comprehensive test strategies covering:
• Functional correctness and complex E2E customer workflows
• Performance, scale, and stress (throughput, sessions, DPI impact)
• HA failover, upgrades/downgrades, config migrations, and long-run stability
• Champion security and negative testing to validate abuse cases and threat scenarios

Automation, CI/CD & Test Infrastructure

• Define the long-term automation vision (UI, API, CLI, E2E) and measurable coverage goals
• Partner with automation leads to build scalable, reliable frameworks integrated into CI/CD
• Drive stability and reliability of automated test suites (reduce flakiness, improve signal)
• Own strategy for testbeds spanning hardware appliances, virtual firewalls, and cloud deployments
• Work with infra teams to ensure availability, capacity planning, and reliability of test environments

Execution Excellence & Metrics

• Own and track key quality metrics: defect leakage, escape rate, regression effectiveness, automation ROI, flakiness trends
• Lead regular release readiness and quality reviews with senior stakeholders
• Drive deep root cause analysis for production escapes and systemic quality gaps
• Convert learnings from field issues into preventive quality improvements

People Leadership & Stakeholder Influence

• Build, mentor, and retain a strong leadership bench of QA managers, leads, and senior engineers
• Set clear expectations, career paths, and technical growth plans for the QA organization
• Influence engineering leadership and PMs to prioritize quality, reliability, and customer impact
• Represent QA in leadership forums, customer escalations, and cross-functional reviews

Required Skills & Experience

• 10+ years of total technical experience, including at least 2+ years in a management or leadership role
• Strong background in testing firewall / network security products or similar system software
• Deep understanding of networking and security fundamentals (TCP/IP, routing, NAT, VPN, HA, IPS/DPI concepts, authentication mechanisms)
• Experience owning quality for complex, large-scale system software releases
• Proven leadership experience managing and scaling QA teams across geographies
• Strong exposure to automation strategy and CI/CD-driven quality practices
• Excellent communication skills with the ability to influence senior technical stakeholders

Good to Have

• Prior experience with SonicOS or comparable firewall OS platforms
• Exposure to security compliance programs (FIPS, Common Criteria, SOC2)
• Experience testing in hybrid environments (hardware + virtual + cloud)
• Experience handling customer escalations and field issue RCA

What Success Looks Like

• Predictable, high-quality SonicOS releases with reduced Sev1/Sev2 customer issues
• Measurable improvement in automation coverage and test effectiveness
• Faster feedback cycles for Dev and PM through shift-left and CI/CD integration
• Strong QA leadership bench and high team engagement
• Improved customer trust and reduced critical escalations

#LI-KB7

#LI-Remote

#LI-Pune

About Role:

You will leverage your experience and creativity to become a trusted resource for People Leaders and Team Members. You view navigating ambiguity as an opportunity to build out and optimize scalable processes. 

As we are in build mode, you will be able to spot plenty of business opportunities and more importantly play a pivotal role in being a part of the business solution. Aside from core HRBP responsibilities, each HRBP will have special areas of responsibility. 

Our Approach: 

We aim to provide efficient, customer-centric, and dignified experiences to all of our stakeholders. We are not here to be “HR for HR's sake”, rather we aim to empower the success of our team members and therefore the business. We achieve these results by developing actionable analyses based on our expertise and all available data. 

Core Responsibilities: 

• Act as a Senior HR Business Partner, balancing immediate business needs with long-term people and organizational strategy.
• Lead and own HRBP-driven programs including performance management, succession planning, and compensation cycles.
• Provide strategic counsel and data-driven insights to senior leaders.
• Independently manage sensitive employee relations cases, escalating thoughtfully when required.
• Operate with broad scope and autonomy, taking on evolving responsibilities in support of company growth and change.

Areas of Focus: 

Strategic Partnership & Advisory

• Partner with senior business leaders to develop and implement HR strategies that directly support business goals, performance, and long-term workforce planning.  

Talent & Organizational Development

• Lead talent review processes, leadership development, and career pathing initiatives to strengthen leadership pipelines and organizational capability.  

Organizational Design & Change Management

• Drive complex change management and organizational design initiatives, ensuring smooth transitions, employee adoption, and business continuity.  

Performance & Culture

• Partner with leaders to shape high-performance cultures through performance management guidance, coaching, and targeted interventions.  

Employee Relations & Complex Case Guidance

• Provide counsel on employee relations matters and support resolution strategies for sensitive issues.  

People Analytics & Insights

• Analyze workforce and HR metrics to inform people decisions, identify trends, and recommend proactive solutions that enhance organizational outcomes.  

Qualifications: 

• Education: Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).  
• Experience: Typically 7+ years of progressive HR experience with significant experience in strategic HR and business partnering roles.  
• Leadership & Influence: Proven ability to work with senior leaders, influence decision-making, and translate business needs into people strategies.  
• Analytical Skills: Strong data-driven mindset with experience interpreting HR metrics and translating insights into action.

Bonus Points 

• Foundational knowledge of corporate finance, economics, and/or statistics.

The Territory Sales Manager (Mid-Market) will acquire new customers and sell additional use cases, products and services into existing accounts. Ultimately, the AE is accountable for exceeding monthly/quarterly quota, proactive deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Netskope partner ecosystem. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.  

Responsibilities include:

• Prospect new accounts, perform your own lead generation, qualify, develop and close new business.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Sell new accounts, customer satisfaction, and retention of Netskope solutions and services
• Overachieve on sales targets by developing pipeline along with a high level of forecast accuracy
• Sell through channel partners to qualify opportunities

Job Requirements:

• 4+ years of direct sales experience in a quota-carrying role
• 1+ years selling cybersecurity software and/or SaaS solutions preferred
• Verifiable track record of exceeding quotas year after year
• Understanding of enterprise web technologies and SaaS experience a must
• Success working with channel partners
• Ability to present and sell by phone / web-demo.
• Highly motivated self-starters, eager to learn, determined to adapt quickly, and comfortable with some ambiguity
• Expert with Salesforce.com

Education:

• Bachelor Degree preferred. 

#LI-AW2

Reports To 

Sr. Manager - Embedded Systems / Sr Manager of Embedded Software 

What You Will Be Doing 

 As a Technical Program Manager, you will work to help the team understand requirements, help track and deploy embedded software solutions. 
 
Responsibilities 
 

• Working with product management, program managers, engineering managers, hardware, regulatory and other teams to understand and document technical requirements, ensure these are signed-off. 

• Ensure requirements are fully understood and implementation matches expectations. 

• Own and coordinate the embedded software release schedules and work with engineering managers to drive teams to meet committed delivery dates. 

• Actively groom the product backlog and ensure that the features and bugs are prioritized properly in a release 

• Help EPMs and EMs in managing scrum and agile methodologies 

• Evangelize and promote engineering best practices. 

• Work with customer support, QA and management to define errata for a release. 

• Actively work and influence next gen technology based requirements for the embedded software 

What You Will Bring to ChargePoint 

A Staff Technical Program Manager  drives successful delivery of complex, hardware‑software programs by aligning engineering execution with business goals. Through deep technical expertise and cross‑functional leadership, they proactively manage risks, dependencies, and quality across firmware, hardware integration, and regulatory constraints. At the staff level, they also scale impact by improving systems and processes, influencing technical strategy, and ensuring embedded platforms deliver long‑term reliability and customer trust.  

Requirements 

• Demonstrated ability to deliver and support embedded and/or cloud-connected software running on commercial/industrial hardware. 

• Demonstrated ability and inclination to make critical system-level design decisions to drive projects from start to finish 

• Experience with working through bring up and delivery phase of new embedded systems / technology products 

• 8+ years of experience working on embedded system products using C/C++ 
• BS in Computer Science or equivalent (MS preferred) 

Preferred 

• Exposure in connectivity architecture using Wireless (Cellular, Wi-Fi, Bluetooth and NFC), and wired (Ethernet, CAN) interfaces a plus 

• C/C++ coding in a Linux environment; modern C++ is preferred 

• Working with EV / EVSE products is a big plus 

Location 

Gurgaon, India 

About the role

Hiring is one of the most consequential decisions a company makes. 3,000+ enterprises rely on HackerRank to get it right. We are now reinventing how that works for the agentic era. The ML systems that power this platform are not auxiliary features. They are the product.

Open Problems

The agentic era is reshaping every layer of the hiring stack. These are some of the core problems you'll be working across, none of them fully solved.

• Chakra: Building an autonomous AI interviewer that conducts, adapts to, and evaluates technical interviews end to end.
• Integrity: Detecting fraud and suspicious behavior across multiple signal types. The ways candidates game assessments change frequently, and the models need to keep up.
• Evaluation: Measuring technical skill in a world where AI writes the code. The old proxies no longer hold and the new ones have not been defined yet.

Your focus will shift across these depending on where the highest-leverage work is at any given time.

What you will do

• Design and ship production ML systems across Chakra, integrity, and evaluation domains.
• Own the full ML lifecycle: problem framing, data strategy, experimentation, deployment, and iteration.
• Build evaluation infrastructure and benchmarking pipelines that reliably measure model quality before and after deployment.
• Define the architecture and production bar for different signal categories from scratch. 
• Mentor and support junior ML engineers, helping shape their technical thinking and raise the quality bar across the team.
• Establish ML best practices for the team: monitoring, model feedback loops, and quality standards.

Who you are

• 4+ years building and shipping ML systems that run in production at scale.
• Systems thinking comes naturally. Model accuracy, data pipelines, serving infrastructure, and customer outcomes are one problem, not four.
• Evaluation methodology matters as much as model performance. A metric measured wrong is worse than no metric.
• Proficient in Python, with practical experience building data pipelines and deploying models to production.

Even better if you have

• Experience with multimodal systems: vision, NLP, audio, or behavioral signal pipelines.
• LLM experience: fine-tuning, RLHF, or multi-turn agentic systems.
• Background in adversarial ML, fraud detection, or anomaly detection.
• Publications or open-source contributions in detection, robustness, or evaluation methodology.

You will thrive here if

• Messy, undefined problems are more interesting to you than optimizing within clean ones.
• Ambiguity energizes you, especially when the right framing is itself part of the work.
• Direct access to leadership, fast feedback loops, and genuinely unsolved problems is what you are looking for.
• Defining what a system should be is more compelling than maintaining what already exists. 

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Role 

We’re looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management within the Customer Success department. You will lead the resolution of complex technical service and infrastructure issues for our most strategic customers. By serving as a high-accountability advisor and technical liaison, you will ensure seamless product adoption, provide expert consulting on security implementations, and bridge the gap between customer needs and product evolution.

What you’ll do (Role Expectations)

• Manage premium customer support relationships across multiple channels while maintaining elite standards for responsiveness and service quality
• Partner with Field Sales to drive successful deployments and serve as a trusted advisor for web and email security implementation projects
• Act as the dedicated liaison for gold and platinum customers, managing escalations and providing critical cloud update notifications to ensure optimal availability
• Deliver high-impact on-site and virtual product training to empower customers with the latest Zscaler technologies
• Monitor customer environments to provide proactive recommendations and translate field insights into product requirements for the Product Management team

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in account management with a focus on pre- and post-sales support for web and email security solutions
• Bachelor’s degree in computer science or engineering, or equivalent professional industry certifications
• Expert-level knowledge of enterprise networks, infrastructure, and advanced protocol workflows
• Mastery of network troubleshooting tools including Wireshark, WinMTR, and Fiddler
• Demonstrated ability to communicate complex technical solutions clearly to diverse stakeholders and prospects

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge of core protocols such as SSL/TLS, ICMP, and FTP with deep experience in packet capture analysis
• Expertise in L2/L3 devices, advanced security concepts like IPS/IDS/DLP, and authentication protocols such as SAML and LDAP
• Proficiency in shell scripting and SQL combined with a strong understanding of Cisco or Juniper routing and switching architectures

#LI-Hybrid #LI-SU1

Role 

We’re looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management within the Customer Success department. You will lead the resolution of complex technical service and infrastructure issues for our most strategic customers. By serving as a high-accountability advisor and technical liaison, you will ensure seamless product adoption, provide expert consulting on security implementations, and bridge the gap between customer needs and product evolution.

What you’ll do (Role Expectations)

• Manage premium customer support relationships across multiple channels while maintaining elite standards for responsiveness and service quality
• Partner with Field Sales to drive successful deployments and serve as a trusted advisor for web and email security implementation projects
• Act as the dedicated liaison for gold and platinum customers, managing escalations and providing critical cloud update notifications to ensure optimal availability
• Deliver high-impact on-site and virtual product training to empower customers with the latest Zscaler technologies
• Monitor customer environments to provide proactive recommendations and translate field insights into product requirements for the Product Management team

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in account management with a focus on pre- and post-sales support for web and email security solutions
• Bachelor’s degree in computer science or engineering, or equivalent professional industry certifications
• Expert-level knowledge of enterprise networks, infrastructure, and advanced protocol workflows
• Mastery of network troubleshooting tools including Wireshark, WinMTR, and Fiddler
• Demonstrated ability to communicate complex technical solutions clearly to diverse stakeholders and prospects

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge of core protocols such as SSL/TLS, ICMP, and FTP with deep experience in packet capture analysis
• Expertise in L2/L3 devices, advanced security concepts like IPS/IDS/DLP, and authentication protocols such as SAML and LDAP
• Proficiency in shell scripting and SQL combined with a strong understanding of Cisco or Juniper routing and switching architectures

#LI-Hybrid #LI-SU1

Role

We are looking for a Senior Technical Support Engineer to join our Global Customer Support department. This role is Bangalore based, reporting to the Team Lead,Technical Support Emerging Technology. You'll be an important contributor to solving challenges faced by our client-facing teams to help make Zscaler more efficient in meeting our customers' needs. You will help facilitate smooth transitions during organizational change efforts and promote employee adoption across the team.

What you’ll do (Role Expectations)

• Diagnose and troubleshoot customer issues, and provide effective solutions within the required SLA

• Support the technical aspect of the onboarding process for new customers

• Document and track customer interactions, issues, and resolutions

• Collaborate with cross-functional teams, including Engineering and Product, to escalate and resolve complex technical issues

• Identify and write internal and external technical articles or knowledge-base entries, such as typical troubleshooting steps, workarounds, or best practices

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose

What We’re Looking for (Minimum Qualifications)

• 6+ years of practical experience in customer support or a related field

• Programming experience or knowledge in Python

• Experience in data modeling methodologies and advanced SQL

• Self-learner and independent team player with a strong customer service orientation

• Strong analytical and troubleshooting skills with a creative approach to problem-solving

What Will Make You Stand Out (Preferred Qualifications)

• 4+ years of practical experience in data analytics

• Familiarity with cybersecurity products such as SIEM or vulnerability assessment tools

• Bachelor's degree in Information Technology, Industrial Engineering, Computer Science, or a relevant field

#LI-Hybrid 

#LI-RG

Role

We are looking for a Senior Threat Researcher to join our Zscaler Threat Hunting team, reporting to the Senior Manager, Zscaler Threat Hunting. You will analyze emerging threats, adversarial behaviors, and TTPs to understand attacker methodologies and improve detection capabilities across our global ecosystem. This role requires conducting proactive and retroactive threat hunting using Zscaler telemetry, independently responding to customers, and working flexible schedules—including weekend night shifts—to meet operational demands and ensure comprehensive security coverage.

What you’ll do (Role Expectations)

• Analyze emerging threats, adversarial behaviors, and TTPs to enhance detection capabilities

• Conduct proactive and retroactive threat hunting using Zscaler telemetry and behavioral-based methodologies

• Research, analyze, validate, and document threat hunting findings with high precision

• Respond to customer needs independently while managing flexible operational shifts and on-call support

• Identify detection gaps and collaborate with the broader team to improve overall security posture

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in threat hunting, incident response, security operations, malware analysis, or network defense

• Hands-on expertise in SIEM tools such as Splunk, Microsoft Sentinel, or ElasticSearch

• Deep familiarity with the MITRE ATT&CK framework and modern adversary TTPs

• Bachelor’s or graduate degree in Computer Science, Engineering, or a related discipline, or equivalent security industry experience

• Ability to work flexible schedules, including weekend night shifts, to meet global operational demands

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in validating findings, performing root cause analysis, and delivering actionable strategic recommendations

• Strong scripting and automation skills, specifically with Python

• Advanced analytical reporting skills with experience authoring IDS/IPS and YARA signatures

#LI-Hybrid #LI-PM5

Role

We are looking for a Senior Threat Researcher to join our Threat Detection Group within ThreatLabz. This is Hybrid role, reporting to a leader in ThreatLabz Team . You will track the evolving threat landscape, analysing emerging threats and identifying TTPs to develop critical detection and protection signatures. As part of our world-class research arm, you will ensure millions of global users remain protected through advanced malware research and behavioural analysis.

What you’ll do (Role Expectations)

• Analyse browser-based threats, including HTML smuggling and phishing, to develop robust protections

• Research vulnerabilities across OWASP, Web API, and LLM Top 10 to author prevention signatures

• Conduct static and dynamic malware analysis to mitigate emerging threats and C2 frameworks

• Develop complex automation tools and prototypes to integrate research findings into Zscaler products

• Contribute to the global security community by publishing in-depth threat analysis blogs and research papers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 2+ years of dedicated experience in Cyber Security Research with expertise in web attack and DOM/JS analysis

• Proficiency in browser security and analysing/deconstructing payloads within browser environments

• Hands-on experience with malware debugging and reverse engineering using tools like IDA, x64dbg, or Ollydbg

• Strong understanding of TCP/IP, Application layer protocols, and vulnerabilities across OWASP and LLM Top 10

• Experience with automation scripting in Python, Ruby, Go, or Shell to synthesise threat intelligence

What Will Make You Stand Out (Preferred Qualifications)

• Professional security certifications such as OSCP or specialised degrees in Computer Science or Information Technology

• Proven ability to implement AI-powered automation and leverage GenAI models for threat research

• Advanced reverse engineering experience specifically related to file-less threats and complex exploit techniques

#LI-Hybrid

#LI-RG

Role 

We’re looking for a seasoned Senior Manager / Director, Software Development Engineering to join our team. This is a hybrid role based in our Bangalore office, reporting to the Sr. Director, Software Engineering within the Engineering department. 

You will lead and grow a high-impact engineering team working on Nanolog, a massively scalable product that has redefined how cloud security services are delivered. This is a hands-on leadership opportunity to drive technical excellence and scale a critical platform.

What you’ll do (Role Expectations)

• Manage a rapidly growing software engineering team of strong individual contributors
• Review architecture and code for the engineers to align with long term platform capabilities
• Create quality process and computing initiatives throughout the product lifecycle to eliminate architecture, design, and coding defects at the source
• Communicate technical solutions to all levels within-group and cross-discipline while providing consistent status reporting
• Maximize the productivity of your team by predicting and resolving obstacles and dependencies before they arise

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes

What We’re Looking for (Minimum Qualifications)

• 12+ years of overall software development experience with 3+ years managing engineering teams in database, cloud, or distributed domains
• Proven experience building large-scale distributed systems or database kernels using Java, Go, C, or C++
• Demonstrated ability to motivate teams through technical discussions, architectural guidelines, code reviews, and release processes
• Experience working collaboratively with cross-functional partners including QA, Product Management, and Support
• Hands-on experience in the development of database systems

What Will Make You Stand Out (Preferred Qualifications)

• Extensive working experience with tools such as Redis, Kafka, API Gateway, or Spark
• Experience developing and managing large-scale, highly available distributed systems or database kernels specifically in C
• Deep expertise with Unix/Linux based solutions

#LI-HYBRID 

#LI-SK3

Role 

We are looking for a Senior Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Manager, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-GL2 #LI-Hybrid

Role:

We are looking for a Senior Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Bangalore, reporting to the Senior Manager - Software Development Engineering.

You will be working on the Zscaler Client Connector team to protect corporate devices by securely and privately sending traffic to Zscaler’s global network, where advanced web filtering and Zero Trust policies are applied.

What you’ll do (Role Expectations)

• Lead ZCC feature design and hands-on C++ implementation on Linux
  environment.
• Take full technical ownership of complex projects, from concept to deployment.
• Elevate code quality and enforce best practices to ensure a robust, efficient, and secure client.

Who You Are (Success Profile)

• You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner, operating with integrity because you genuinely care about the outcome.
• You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed, championing their needs from start to finish because their success is our success.
• You are driven by innovation, believing in the power of technology to accelerate transformation and always looking for a better, more secure, and scalable way.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience of developing enterprise applications with distributed systems background
• Strong C/C++ programming, Data structures/Algorithms & debugging skills in a cloud environment
• Deep understanding of Operating System principles and OS like Linux/Unix
• Extensive network programming experience (TCP/IP, HTTP/S, DNS, proxy) with knowledge of kernel-mode networking or NDIS drivers
• Strong understanding of cybersecurity principles, encryption (PKI, TLS/SSL), authentication, endpoint agents, and anti-tampering

What Will Make You Stand Out (Preferred Qualifications)

• In-depth understanding of QT frameworks
• Experience in Network Data Path & Socket programming & POSIX Multi-thread programming

#LI-HYBRID

#LI-GL2

Role

We are looking for a Senior Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Director, Software Development Engineering. 

As a Senior Software Development Engineer, you will be a technical leader within the Engineering department, driving the core purpose and overall impact of our cloud-native infrastructure. You will focus on building robust systems that serve as the foundation for our high-growth global organization.

What you’ll do (Role Expectations)

• Developing and maintaining the Query layer using Java, Python or Go within a Kubernetes environment
• Designing, implementing, and deploying Kubernetes clusters that are scalable and reliable
• Developing monitoring systems and deploy services in the cloud
• Troubleshooting and resolving issues related to Kubernetes clusters, containers, and microservices
• Contributing to the overall reliability, scalability, and security of applications in cloud-native environments

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience with Programming languages like Java, Python or Golang
• 2+ years of experience in Kubernetes, Docker, Kafka
• 2+ years of public cloud experience (AWS or GCP or Azure)
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Experience with Infrastructure as Code

What Will Make You Stand Out (Preferred Qualifications)

• Experience in continuous monitoring, vulnerability scanning, patching, and reporting
• Experience with multiple cloud providers (AWS, Azure) and both relational and non-relational databases for microservices

#LI-SK3 

#LI-HYBRID