Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-San Francisco

#LI-RZ

P24424_3330263

FEQ227R155

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other Central/Midwest locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Manufacturing team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 7+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

FEQ227R170

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 6+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

FEQ227R295

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales teams and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 4+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25026_3399546

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Principal Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Principal DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 10+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

#P25024

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

LI#LS

P13976_3382181

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• • 5+ years pre-sales engineering experience
  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
  • An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
  • A Strong Understanding of Identity & Access Management (IAM)
    • SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
    • Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
  • A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • Experience with cloud platforms: AWS, Azure, GCP.
  • You are an elite communicator
  • Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
  • Confident dispensing knowledge to a highly skilled and experienced audience
  • Typically 10-25% travel
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
•  
•  This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

#LI-Remote

#LI-Hybrid

P15407_3389736

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25025

JOB SUMMARY:

The Senior Field Service Engineer – RUPS Systems will specialize in rotary UPS power system distribution builds, mechanical and generator integration, system integration, start-ups, and preventative maintenance programs. This role requires advanced technical expertise, mechanical aptitude, leadership skills, and hands-on field experience with both electrical control systems and rotating equipment such as generators and flywheels. Strong troubleshooting skills and a commitment to delivering high-performance power solutions in data centers, hospitals, industrial facilities, and utility-scale environments are essential.

This is not a typical UPS engineer or technician role. In fact, a strong background in traditional static UPS systems may not be advantageous for this position. The ideal candidate will have relevant experience with mechanical systems, generators, and rotary equipment, and be comfortable commissioning complex power systems in the field. You will act as the front-line expert for bringing large-scale RUPS systems online, resolving technical issues, and training others. This role will also provide technical software and hardware troubleshooting support to the IEM customer base on-site throughout North America while performing start-ups, retrofits, or preventative maintenance. The engineer will work closely with cross-functional IEM teams to integrate current and new technologies, commission complex generator and RUPS systems, optimize existing power infrastructure, and ensure seamless operation across our power products as defined by the customer's RUPS design and sequence of operations (SOO). This role will serve as the point of contact for all field service personnel related to RUPS startup, generator support, preventative maintenance, 24-hour emergency response, and remote technical assistance.

KEY RESPONSIBILITIES:

• Lead and perform on-site startup, commissioning, and preventative maintenance of RUPS systems, including generator integration, flywheel validation, and facility electrical infrastructure.
• Perform functional testing, load bank testing, system synchronization, and complete system validation to ensure all components meet performance specifications.
• Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear, control systems, fuel systems, and coupling assemblies.

• Follows a scientific step-by-step process to troubleshoot equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
• Works directly with 3^rd party equipment vendors and customers to help resolve re-occurring issues with vendor equipment within IEM’s integrated RUPS systems.
• Perform functional tests, load tests, synchronization, and RUPS system validation.
• Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear and related control systems.
• Interface with clients, contractors and internal IEM teams during commissioning and acceptance testing.
• Ensure all startup and commissioning documentation, test reports, onsite daily reports and required customer records are completed, submitted accurately and on time.
• Provide technical support and guidance during new installations and system upgrades.
• Train Field Service junior technicians on proper startup, commissioning procedures, troubleshooting protocols, preventative maintenance and how to operate the equipment safely. 
• Maintain compliance with all industry and company safety standards, company procedures and client specific safety protocols. 
• Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
• Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
• As required, travel to the manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
• Assists with project start-up and resolving punch list items found at the jobsite.  Work with the customer site superintendents or project managers to update punch lists and ensure jobs are closed out correctly.
• Provide detailed field trip reports that list the issues found onsite to the IEM manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications.   Works with production, service and engineering teams to help resolve any deficiencies that are found.
• Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
• Proven ability to manage complex power distribution projects, obtains great technical aptitude and has good communication skills. 
• Performs other duties as required by supervisor.

Power System Integration:

• Lead and support field integration of new RUPS and generator technologies with existing infrastructure, ensuring system compatibility and optimal performance.

System Optimization:

•  Analyze system performance and implement improvements to enhance efficiency, reliability and scalability of existing power systems on customer sites.  

TECHNICAL SKILLS:

• Proficiency in Power/automation programming languages and ladder logic (IEC, Python, Java, SQL, HTML)
• Strong hands-on experience with rotating equipment, diesel generator systems, and mechanical diagnostics.
• Experience with electrical troubleshooting, including relay testing, load bank setup, and flywheel system commissioning.
• Experience with load bank testing, grounding systems and protective relay testing.
• Ability to read and interpret electrical drawings, schematics, and one-line diagrams.
• Proficiency with diagnostic and testing tools - (oscilloscopes, megohmmeters, etc.)
• Experience and proficient with industrial power system controls and monitoring technologies.
  • Communication Protocols-(Modbus/TCP, OPC, DNP3, ARP, IoT, DHCP, HTTP and IP)
  • Familiar and Experience with the TCP/IP suite
  • Experience with the utilization of Loop2k and Modscan 
  • Ability to analyze and interpret engineering documents, codes, standards and technical procedures
  • Experience with RUPS power system controls engineering, including ATO programming in PLC’s, Protective Relays and HMI’s 
• Strong technical ability related to verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders. 
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex power systems with field service personnel remotely or in person to resolve technical issues on a customer site.

BASIC QUALIFICATIONS:

• BSEE or MSEE
• Minimum 4 years of field experience working with RUPS-UPS power systems, rotary systems, or generator-based power systems.
• Prior experience in commissioning engineering, power systems integration, or generator field service strongly preferred.
• 4 years’ experience as an electrical engineer
• Professional Engineer (PE) License a Plus
• Proficient in Microsoft Office applications
• A strong desire to grow and develop with a passion for providing excellent customer service
• OSHA 10/30 certification
• NFPA 70E certification

SUPERVISION OF PERSONNEL:

• None 

PHYSICAL/MENTAL/ENVIRONMENTAL: 

Physical Demands:

            Activities:        Sitting – 20%               Walking/Standing – 80%

            Lifting:             Must be able to lift a minimum of 25lbs.

            Vision:             Long periods of working in the field on IEM equipment.  

Mental Demands:   Requires the ability to maintain attention to detail and focus on tasks despite potential interruptions and a busy work environment.

Environment: Work duties will be performed in the field on construction sites in hot or cold environments. 

Travel:    100%

Compensation:

The hourly range for this role is $50 -$55 per hour, based on location, experience, and qualifications.

BENEFITS: 

• Competitive salary and performance-based incentives.
• Health, dental, vision insurance and 401K.
• Paid time off and holidays.
• Professional development and training opportunities.

This job description outlines the key responsibilities and qualifications for the Field Service Engineer-RUPS systems. We are looking for someone ready to contribute to the success of our field service operations by bringing excellent technical, organizational and interpersonal skills to the team.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Our Senior Developer Advocates are technical leaders and mentors that anchor our team. They own projects from beginning to end, facilitating collaboration and enabling Datadog's community to solve real-world problems. With a focus on Data Observability, this role will enable our community of engineers around Datadog to be part of a movement of building better software. This is a unique opportunity to use both your engineering expertise and advocacy skills to shape the ever-evolving technological landscape.

What You’ll Do:

• Act as a subject matter expert for data observability on behalf of the Datadog advocacy and engineering teams
• Create content in one or more mediums to build Datadog's reputation as a leader in data engineering and observability e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more
• Partner with and coach internal product and customer engineering teams on effective public communication and presentations for the work they do
• Contribute to the product through feedback (bugs or product enhancements suggestions)
• Identify and pursue opportunities for events, programs, and other community-focused work that establishes trust with practitioners

Who You Are: 

You are a trusted technical expert who enjoys helping data practitioners understand, operate, and improve complex data systems in production. You bring deep, hands-on experience in one or more areas of modern data engineering, and you use that experience to provide clear context to both the community and internal teams.

You are not expected to be an expert in every area below. Instead, you bring depth in some and working familiarity across many, and you are comfortable connecting them into a coherent operational story.

• Data engineering & processing systems: You have built, operated, or supported production data pipelines using distributed processing systems such as Apache Spark or Databricks, and understand common failure modes, performance tradeoffs, and operational challenges in batch and hybrid pipelines.
• Data platforms & analytics systems: You have hands-on experience with analytics platforms such as Snowflake and BigQuery, including schema design, data modeling, SQL-based analysis, and reasoning about performance, cost, and access patterns in real-world environments.
• Streaming & event-driven data: You understand how data flows through streaming systems such as Kafka or similar platforms, including producer and consumer behavior, lag, delivery semantics, and how streaming issues propagate into downstream datasets and analytics.
• Data quality, lineage, and metadata concepts: You are familiar with how data teams reason about data quality, upstream and downstream impact, and change management, and have experience working with data lineage, metadata, or transformation tooling (for example dbt, OpenLineage, or related ecosystems), or have operated in environments where these concepts are core to reliability.
• Programming & querying: You are comfortable working in at least one programming language commonly used in data systems (for example Python, Scala, Java, or Go), along with strong SQL skills, and you can move fluidly between code, queries, and notebooks when exploring or demonstrating data systems.

You also have:

• 10+ years of experience as a software developer, data engineer, SRE, or other practitioner building and maintaining production systems
• 3+ years of experience in advocacy, developer relations, or equivalent experience reaching technical audiences through written content, conference talks, workshops, webinars, videos, or open-source contributions
• Publicly available writing samples, demos, repositories, or recordings of technical presentations
• Familiarity with modern cloud infrastructure and container-based systems
• A strong interest in self-directed learning and exploring new technologies, tools, and problem spaces

Bonus points:

• Experience supporting data pipelines for ML or AI systems
• Meaningful contributions to open source or shared technical tooling
  
  

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

As a Key Accounts Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the Sales, Product/Engineering, Customer Success, Professional Services, and executive leadership to articulate the overall Datadog value proposition, vision and strategy to customers
• Lead technical strategy for both short-term and long-cycle pursuits by driving the end-to-end technical sales agenda for Fortune 100 and comparable prospects — from pipeline generation through purchase decision
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Present at executive and technical forums, lead workshops, and translate technical detail to business impact for CIOs, SRE/Platform teams, security/compliance, and engineering leadership
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with one or more languages (i.e. Python, Go, Java, etc.) and familiarity with DevOps practices such as CI/CD and IaC workflows
• Demonstrated ability to land into net new logo accounts and collaborate with prospects through long, multi-quarter or multi-year cycles.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Who We Are 

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimize our clients’ digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise. 

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energizes you, you’ve found the right place. 

Who You Are

You’ve shown long-term repeated success on a variety of projects, typically over the course of 10+ years. You are a trusted expert and leader, often called upon to guide ambiguous initiatives and architect scalable solutions. You bring a blend of deep consulting acumen, technical expertise, and product thinking that drives measurable and impactful outcomes. In your previous experience, you have:

• Demonstrated long-term success on high-stakes consulting engagements across multiple language paradigms, stacks, ecosystems, technical environments, and client industries 
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served 
• Led the development and delivery of production-grade software using a variety of languages and frameworks, including but not limited to: Python, Java, JavaScript, TypeScript, React, Ruby, Scala, R, SQL, and Go
• Evaluated and strategically applied AI-assistive development tools to accelerate delivery and improve quality
• A track record of understanding, assessing, and embracing new tooling and trends within the software industry
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics) 
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Successfully led modernization efforts to align legacy systems with short and long-term business needs
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Facilitated alignment and collaboration across technical and non-technical stakeholders to move initiatives forward in the face of ambiguity and complexity while balancing technical considerations with product and user needs
• Provided mentorship and team support at scale, while sharing knowledge and improving team practices 
• Actively sought out and effectively given feedback
• Collaboratively led stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a go-to technologist and strategist within 8th Light, you’ll work with a variety of clients, typically one to two in a year, while continuing to deepen your and our collective domain expertise over the course of your career with us. You’ll be responsible for:

• Rapidly building trust with clients, demonstrating technical expertise and understanding of their domain and objectives 
• Guiding technical direction, solving complex problems, and demonstrating best practices while remaining deeply engaged within the codebase
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Advising clients on architecture, scalability and platform evolution, connecting technical decisions to product and business outcomes
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Driving innovation by proactively surfacing new technical approaches and product solutions
• Leading or initiating formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Contributing to the health of your team and 8th Light’s culture by modeling our Values
• Designing and managing high-level technical roadmaps for large engagements
• Building your network and maintaining relationships with clients and other industry leaders within your domain
• Coaching client engineering teams, transferring knowledge and leveling up practices
• Influencing client CTOs and executive decisions. Planning and execute technical work that involves stakeholders outside of project boundaries such as across a client's technical organization
• Participating in account planning; opportunity identification.
• Facilitating retrospectives, strategy sessions, and technical deep-dives to improve team and project outcomes
• Identifying, mitigating, and resolving blockers to team progress
• Contributing to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes
• Demonstrating leadership in scalable system design, modular architecture, and platform- or product-oriented development.
• Bringing depth in testing strategies, observability, fault tolerance, and secure engineering practices.
• Applying architectural patterns to evaluate tradeoffs and drive clear, documented design rationale.

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• Delivering and advising on enterprise-grade AI systems, including RAG pipelines, vector search, and agentic frameworks (e.g., LangChain, LlamaIndex, Crew AI, AutoGen, n8n), ensuring scalable, production-ready solutions that empower developers and align with business outcomes.
• DevSecOps & DevOps
• MLOps
• Infrastructure as Code
• Data Engineering: including platforms like Databricks for data processing and analytics.

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences. 

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future. 

Our wellness package is designed with the Whole YOU in mind and includes:

• A robust L&D program featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform.
• Annual financial stipend and time allotment for learning & development
• Coworking support for our global team
• Flexible PTO 
• 12 weeks of new parent leave available for eligible employees

See our full list of Benefits. 

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Principal Engineer position within our four US structures are as follows:

• Structure 1 (Tampa Metro, Ohio, Tennessee, Wisconsin)
• RANGE: $151,535-$189,418 USD
• Structure 2 (Chicago Metro, Miami Metro, Philadelphia Metro, Raleigh Metro ) 
• RANGE: $159,240-$199,050 USD
• Structure 3 (Austin Metro, Boston Metro , DC Metro)
• RANGE: $169,513-$211,892 USD
• Structure 4 (Los Angeles, Seattle, New York City)
• RANGE: $176,705- $220,881 USD

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

As a remote-first company, 8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle. 

If you are hired into a hub, you will be a part of a team with regular rituals around co-working and community building. For team members outside of those cities, we offer access to coworking spaces to foster continued collaboration and connection across our global team. 

In most cases, our consulting engagements do not require travel.

We hope to see you apply! 

_#LI-Remote

Senior Software Engineer - [Chicago | Atlanta | Boston]

Who We Are 

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimize our clients’ digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise. 

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open and collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energizes you, you’ve found the right place. 

Who You Are

You’ve shown repeated success on a variety of projects, typically over the course of 4+ years. You have a broad range of expertise that allows you to make an immediate impact on projects. In your previous experience, you have:

• Successfully contributed to high-stakes consulting engagements from discovery to production 
• Written production-quality code using a variety of languages and frameworks, that include: Python, Java, JavaScript, TypeScript, React, Ruby, Scala, R, SQL, and Go
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served 
• Leveraged AI-assistive development tools for tasks like scaffolding, refactoring, debugging, test generation, and documentation, where appropriate
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics) 
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Debugged and refactored pre-existing code to incrementally improve it
• Collaborated with teams using Git, MacOS/Linux, and CI/CD
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Contributed to forums that encourage idea sharing, collaboration, and problem solving
• Made thoughtful recommendations and set direction in the face of ambiguity
• Mentored and shared knowledge with colleagues
• Actively sought out and effectively given feedback
• Communicated empathically with stakeholders and colleagues
• Influenced stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a senior technologist on projects, you’ll work with a variety of clients, typically one to two in a year, through a variety of technologies and frameworks over the course of your career with us. You’ll work with colleagues who share your passion for technology solutions. You’ll invest time developing your skills and sharing what you know. You’ll be responsible for:

• Making immediate contributions to projects, rapidly building trust with your clients and team
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Contributing to architecture and software design discussions
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Generating new potential solutions to challenges (technical and non-technical) in partnership with team members and clients
• Contributing to formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Regular syncs with your delivery team to provide status updates, and for identifying and evaluating risks and presenting potential solutions
• Identifying, mitigating, and resolving blockers to team progress
• Pursuing opportunities to further your skills to grow your career and keep pace with the rapid changes within the technology industry 
• Contributing to your team culture by building connections with your fellow 8th Lights, showing up on camera, and leveraging collaboration opportunities, such as coworking spaces and local team gatherings, where appropriate
• Confidently predicting the next World Series Win for the Chicago White Sox. 

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• MLOps: including tools like LangChain for application development and managing the ML lifecycle
• Data Engineering: including platforms like Databricks for data processing and analytics
• DevSecOps & DevOps
• Infrastructure as Code

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences. 

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future. 

Our wellness package is designed with the Whole YOU in mind and includes:

• A robust L&D program featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform
• Coworking support for our global team
• Flexible PTO 
• 12 weeks of new parent leave available for eligible employees
• Transparent semi-annual promotion panel

See our full list of Benefits. 

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Senior Engineer position within Chicago, Illinois is: $104,160-$130,200 USD. 

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

As a remote-first company, 8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle. 

If you are hired into a hub, you will be a part of a team with regular rituals around co-working and community building. For team members outside of those cities, we offer access to coworking spaces to foster continued collaboration and connection across our global team. 

In most cases, our consulting engagements do not require travel.

We hope to see you apply! 

_#LI-Remote

FEQ327R95

Solutions Engineer

At Databricks, our core values drive everything we do; a culture of proactiveness and a customer-first mindset fuels our mission to create a unified platform that makes data science and analytics accessible to all. This role is part of our programmatic effort to develop promising field engineers—offering a launchpad for the next generation of data leaders. We aim to build leaders who will empower our customers to make informed decisions that propel their businesses forward. With our Data Intelligence Platform, we make it easy to turn insights into action while encouraging creativity, experimentation, and continuous improvement. You’ll play a key role in this mission, building upon your emerging technical skills in the area of solutions engineering, learn how to apply them in the Databricks platform and show customers how to tackle real-world data challenges.  Not just telling them what's possible, but building working prototypes and demos that prove it. You’ll join a collaborative, customer-obsessed team that thrives on innovation to help customers reach their goals. Come help us change how the world works with data—and shape your future while you're at it!

This will be an in-office role and candidates must be based in our Chicago, IL office. Relocation assistance will not be provided.

Recent graduate?: We’d love for you to explore our current internship openings on our careers page and submit your application for our roles designed for new college graduates.

The impact you will have:

• Form successful relationships with customers throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives.
• Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on multiple areas of architecture, design, and implementation to lead to the successful adoption of the Databricks Lakehouse platform.
• Adopt a builder-first approach: move quickly from customer problem to working prototype by writing code, building demos, and creating reusable assets that accelerate customer outcomes. Use AI tools to increase your productivity and drive innovation.
• Scale best practices in your field and support customers by authoring reference architectures, how-tos, demo applications, and help build the Databricks community in your region by leading workshops, seminars, and meet-ups.
• Grow your knowledge and expertise to the level of a technical and/or industry specialist.

What we look for:

• The ideal candidate has 2+ years of technical experience in a customer-facing solutions engineering role.
• Bachelor's degree in Computer Science, Data Science, Information Systems, Engineering, or equivalent experience through work experience
• Demonstrates a builder mindset: preference for hands-on prototyping and learning-by-doing, with comfort using AI-assisted development tools to move faster
• Hands-on experience with Python, Java, or Scala, and proficiency in SQLExperience with Big Data technologies (Ex: Spark, Hadoop, Kafka) and architectures is a plus
• Aptitude to interact with customers confidently and professionally
• Can meet expectations for technical training and role-specific outcomes within 6 months of hire

More About Databricks

YouTube

Optiver is seeking Quantitative Researchers to join our High-Frequency Trading (HFT) Team, where we run fully automated trading strategies powered by Machine Learning. As part of this high-impact, collaborative team, you’ll play a key role in developing, improving, and executing trading strategies, directly shaping our research and execution pipeline.

What you'll do:

• Conduct alpha, signal, and feature research, developing models to enhance predictions and improve trading algorithms
• Collaborate with peers to review research, solve complex problems, and refine trading strategies
• Optimize research workflows to increase efficiency and effectiveness
• Contribute to strategic discussions, helping shape the future direction of the business

What you'll get:

You’ll join a culture of collaboration and excellence, surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, collectively tackling some of the toughest challenges in the financial markets.

In addition, you’ll receive:

• The opportunity to work alongside best-in-class professionals from over 40 different countries
• A highly competitive compensation package
• Global profit-sharing pool and performance-based bonus structure
• 401(k) match up to 50%
• Comprehensive health, mental, dental, vision, disability, and life coverage
• 25 paid vacation days alongside market holidays
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more

Who you are:

• 2+ years of quantitative research experience on a successful futures/equities trading team
• Proven track record of developing profitable trading strategies, with strong analytical and mathematical skills
• Experience in computationally intensive research
• BS, MS, and/or PhD in a quantitative or technical field
• Proficiency in programming languages (C++, C, Python, Java)
• A highly collaborative team player, valuing diverse perspectives and building strong partnerships
• A self-starter who takes initiative, sets ambitious goals, and proactively identifies opportunities for impact

Who we are:
At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilising the market no matter the conditions. With a focus on continuous improvement, we prioritise safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.

Our differences are our edge. Optiver does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.

At Neo4j, our Solution Engineers are pivotal to our company’s success. As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs.  Neo4j Solution Engineers play a central, hands-on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization.  SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

What Success Looks Like:

• Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
• Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
• Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

What You’ll Do:

• Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
• Actively drive and run the technology evaluation stage of the sales cycles.
• Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
• Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
• Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.
• Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows.
• Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.
• Travel as needed to assist in deal creation and closure, and provide support to your team as required.

What You’ll Bring:

• 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
• Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture.
• Familiarity with graph data technology is essential.  Working knowledge of Neo4j is a strong plus!
• Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#.
• Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.
• Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
• Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
• Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.
• An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve.

The Role

We are seeking a talented and experienced software engineer to join our specialized TAPE team within the Post Trade Technology group. Our team owns and operates the firm's critical trade and positions system, delivering real-time risk awareness and seamless integration across every trading desk in the organization.  As a key contributor to TAPE - our next-generation based platform engineered for enhanced scalability, volume capacity, and support for sophisticated trading strategies - you will drive the modernization of our core infrastructure. This role presents an exciting opportunity to tackle complex technical challenges in distributed architecture, high-throughput processing, and low latency systems while collaborating closely with both your immediate TAPE team members and the broader Post Trade Technology organization. You'll be instrumental in shaping the future of our trade processing capabilities, working at the intersection of cutting-edge technology and critical financial operations that power our firm's trading activities

What you'll do

• Architect, develop and maintain resilient Java services to power TAPE's critical post-trade processing workflows, including trade capture, position aggregation
• Engineer highly scalable distributed systems capable of processing millions of daily trades across multiple asset classes, optimizing for low latency in position updates while maintaining data consistency.
• Work closely with other engineers and stakeholders within the Post Trade Technology team to ensure seamless integration and alignment with broader post-trade processing initiatives and systems.
• Collaborate with cross-functional teams—including traders, quant developers, and other technical groups—to design, build, and enhance client APIs in Java, C++, and Python.
• Contribute to building and refining user interfaces using Angular, ensuring seamless integration with underlying APIs.
• Leverage distributed caching solutions (e.g., Hazelcast, Oracle Coherence, or Redis) and container orchestration with Kubernetes to optimize system performance and reliability.
• Drive technical innovation by evaluating and integrating emerging technologies, architectural patterns, and industry best practices to enhance system resilience, processing throughput, and operational efficiency.
• Proactively monitor system health, diagnose performance bottlenecks, resolve production incidents, and maintain detailed technical documentation to support 24/7 operations and regulatory compliance requirements

What we are looking for

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• Proven experience in developing Java-based applications and services, preferably in a high-volume, low-latency environment.
• Proficiency in building and integrating APIs using Java, C++, and Python.
• Solid understanding of distributed systems and caching solutions (e.g., Hazelcast, Oracle Coherence, Redis).
• Exposure to trading systems and capital markets with an understanding of how real-time risk management and trade processing systems operate.
• Excellent problem-solving skills and a proactive approach to tackling complex technical challenges within a collaborative team environment.

Nice to have

• Experience with post-trade processing systems including trade capture, position management, settlement workflows, and real-time risk calculations in capital markets environments.
• Understanding of trade lifecycle events, reconciliation processes, and the integration points between front-office trading systems and back-office settlement operations.
• Experience working on critical trading systems or financial applications.
• Additional certifications or training in cloud architecture, containerization, or financial markets technology.
• Experience deploying and managing applications using Kubernetes.

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists who are dedicated to making our customers successful, but our customers' needs are getting even more sophisticated and technically complex. We are looking to add more consultative and technical muscle to the Technology Consulting team in order to solve our customers' most complex challenges through the application of thought leadership and technical domain expertise. 

WHAT YOU'LL DO

Box is growing fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together. We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on technologists who can advise them throughout the transformation. 

On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next day, you may be advising another enterprise on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Key characteristics for success in this role include (but not limited to):

• You have 4-6+ years technical experience as well as 2+ years customer-facing, preferably in a consultative role

• You have 4+ years of experience working with SaaS and Cloud technologies

• You work well with a team and ready to engage with customers when called upon to provide prescriptive approaches to solving problems

• You enjoy working in a dynamic environment where ambiguity is common and can effectively speak to both technical and non-technical parties

• You are comfortable working with one or more of the following: Python, Java, C#, Ruby, or .NET

• You understand the application development lifecycle, RESTful API design concepts, and have done a fair amount of scripting against APIs

Preferred skills

• Familiarity with OAuth, SAML, OpenID, Active Directory and/or Single Sign-on standards

• Developed an application

• Exposed to or have some experience with DBA and/or ETL

• Experience leveraging AI tools and capabilities to design, implement, and optimize solutions with one or more AI models and/or AI agents

• Provided advisory services on any of the following: AI-enabled workflows, AI-powered automation, or AI best practices

• Performed enterprise grade data / content migrations

• Experience with information security 

• Familiarity with iOS and/or Android mobile platforms

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#LI-Hybrid

#LI-DR

The Role

We are seeking a proactive and detail-oriented Compliance Software Engineer to join our dynamic team. You will be responsible for developing, implementing, and maintaining innovative solutions that support our market participation and ensure effective management of trading operational risk. Your work will be integral in real-time monitoring of sales and pricing requests, compliance with trading venue regulations, and the generation of regulatory reports across multiple jurisdictions

What you'll do

• Design, build, and continuously improve real-time, high-throughput systems that monitor orders and quotes across venues, process large data sets, and carry out market-making obligations.
• Automate end-to-end compliance: detect prohibited trading behaviors, generate/submit regulatory reports (SEC, FSA, FINRA, etc.), and adapt controls to evolving rules and guidelines.
• Quickly fix production issues to ensure uninterrupted market operations.
• Document architectures, processes, and changes to support audits and regulatory reviews.

What we are looking for

• Java developer with at least 5 years experience with real-time, low-latency trading or financial-services systems.
• Experience building scalable, high-performance data pipelines and market-monitoring tools.
• Strong grasp of market-making, trading operations, risk management, and the applicable regulatory landscape.
• Shown analytical and problem-solving capabilities; comfortable balancing multiple priorities in a highly regulated, fast-paced environment.

Nice to have

• Experience with compliance/surveillance platforms or financial-regulation frameworks.
• Knowledge of operational-risk management tools.
• Familiarity with cloud-native architectures and big-data technologies.

FEQ327R7

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 7+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists who are dedicated to making our customers successful, but our customers' needs are getting even more sophisticated and technically complex. We are looking to add more consultative and technical muscle to the Technology Consulting team in order to solve our customers' most complex challenges through the application of thought leadership and technical domain expertise. 

WHAT YOU'LL DO

Box is growing fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together. We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on technologists who can advise them throughout the transformation. 

On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next day, you may be advising another enterprise on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Key characteristics for success in this role include (but not limited to):

• You have 4-6+ years technical experience as well as 2+ years customer-facing, preferably in a consultative role

• You have 4+ years of experience working with SaaS and Cloud technologies

• You work well with a team and ready to engage with customers when called upon to provide prescriptive approaches to solving problems

• You enjoy working in a dynamic environment where ambiguity is common and can effectively speak to both technical and non-technical parties

• You are comfortable working with one or more of the following: Python, Java, C#, Ruby, or .NET

• You understand the application development lifecycle, RESTful API design concepts, and have done a fair amount of scripting against APIs

Preferred skills

• Familiarity with OAuth, SAML, OpenID, Active Directory and/or Single Sign-on standards

• Developed an application

• Exposed to or have some experience with DBA and/or ETL

• Experience leveraging AI tools and capabilities to design, implement, and optimize solutions with one or more AI models and/or AI agents

• Provided advisory services on any of the following: AI-enabled workflows, AI-powered automation, or AI best practices

• Performed enterprise grade data / content migrations

• Experience with information security 

• Familiarity with iOS and/or Android mobile platforms

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#LI-Hybrid

#LI-DR

FEQ427R139

Mission

Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
• Build and present references architectures, how-tos, and demo applications for customers
• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
• Travel to customers in your region

What we look for:

• 8+ years in a customer-facing pre-sales, technical architecture, or consulting role
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
• Experience supporting Public Sector clients
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• US Citizen

How you will make an impact:

Engineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

One of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description

Team Description? 

How you will make a difference:

As a Senior Software Engineer working on the User Data Infrastructure team, you will:

• Design and develop software for a highly scalable and reliable multi-tenant system
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Enhance observability of data at ingestion, query, and storage layers
• Improve automation of our Elasticsearch cluster management system

We are looking for people who have :

• Relevant industry experience building production-ready, scalable applications
• Proficiency  in at least one programming language (ideally Scala and/or Java)
• Experience with Elasticsearch
• Experience with NoSQL and SQL databases  
• Passion for learning -- always improving yourself and the team around you

Our Technology Stack:

• Programming Language: Scala, Java
• Databases: Elasticsearch, Postgres, Redis
• Infrastructure: Kafka, AWS, Pulsar
• Other Relevant Technologies: Docker / Kubernetes

Bonus Points

• Experience working with large code base
• Experience with functional programming and the JVM

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

A DAY IN THE LIFE:

As an AI Software Engineer, you’ll spend your days architecting and building AI-powered systems that leverage foundational models like OpenAI, Claude, and Llama to solve real business problems. You’ll balance hands-on development of backend services and APIs with designing scalable AI integration patterns, building experimentation frameworks, and ensuring seamless deployment across our technology stack.

You’ll work closely with product managers to translate business needs into technical implementations, collaborate with data scientists on model integration, and guide teams on adopting the latest AI capabilities. You’ll drive rapid test-and-learn cycles, prototyping solutions that unlock significant business opportunities. You’ll also champion best practices for responsible AI implementation, ensuring our solutions are scalable, reliable, and maintainable.

This role is perfect for an expert generalist who thrives in fast-paced environments and wants to be at the forefront of AI innovation, turning cutting-edge technology into practical business solutions.

Team: Embedded within the AI Pathfinder team, collaborating across a cross-functional group of ~8–10 engineers, data scientists, and product managers within the Technology zone

Similar job titles: AI Platform Engineer, AI Engineer

WHAT WE’LL TRUST YOU TO DELIVER:

AI Solution Development

• Design and build backend services and APIs that deploy AI-powered features using foundational models
• Implement scalable architectures supporting AI workflows, automation, and data processing pipelines
• Create end-to-end solutions that translate high-level business problems into functional AI implementations
• Build experimentation frameworks enabling rapid iteration and deployment of AI functionalities

System Integration & Architecture

• Integrate AI services into complex technology stacks, ensuring seamless interoperability
• Connect AI capabilities with microservices, AWS platform components, and Redshift data systems
• Manage complex dependencies across multi-stack environments
• Ensure system reliability, scalability, and maintainability

Innovation & Experimentation

• Drive test-and-learn cycles with rapid prototyping of AI-driven solutions
• Evaluate and adopt new AI frameworks, tools, and capabilities
• Build proof-of-concept solutions for the company’s most exciting problems
• Stay current with the evolving AI ecosystem to guide technical decisions

Cross-Team Collaboration

• Partner with product managers to understand and translate business requirements
• Work with data scientists on model integration and optimization
• Coordinate with frontend engineers on API design and feature delivery
• Document system designs, APIs, and workflows for knowledge sharing

WHAT YOU LIKELY BRING TO THE TABLE: 

• 5+ years of backend software engineering with strong Python skills; experience with Java is a plus
• Proven track record designing and developing scalable APIs and distributed services (FastAPI, PostgreSQL, Redis)
• Deep understanding of cloud infrastructure (AWS Services, Bedrock), container orchestration (Kubernetes, Docker), and CI/CD pipelines
• Hands-on experience integrating AI/ML services and managing AI API dependencies (OpenAI, Claude, LangChain, vector databases)
• Practical knowledge of AI orchestration frameworks and data pipeline tooling (Redshift, Temporal)
• Test-and-learn mindset with strong rapid prototyping abilities
• Excellent communication skills for both technical and business stakeholders
• Experience with responsible AI principles, data privacy, and system reliability

WHAT WE DO

Our AI and Technology consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Agile Transformation
• Cloud and Technology Strategies
• DevOps
• Solution Design
• App Development

The ideal candidate’s experience may include but is not limited to the following:

• Knowledge and experience in one or more Cloud platforms (AWS, Microsoft Azure, Google Cloud, etc.)
• Knowledge and experience in one or more database platforms (i.e. SQL, DB2, Oracle, Postgres, MySQL, NoSQL, etc.)
• Knowledge and experience in multiple software development languages (i.e.  Java, Javascript, C#, C++, Python, etc)
• Knowledge and experience with one or more software frameworks (i.e. .Net, NodeJS, React, Angular. etc.)
• Knowledge and experience with IoT and Edge Computing strategies and concepts   
• Experience collaborating with clients to translate business requirements into technical requirements
• Experience leading and/or contributing at a significant level to project teams in best practices, design principles, and advanced technologies
• Knowledge and experience in both agile and waterfall project management methodologies 
• Experience leading Waterfall to Agile transformation projects of all sizes
• Coaching Agile process and best practices for teams and organizations

A career at SEI extends well beyond providing great service and thought leadership to our clients. Everyone takes an active role in building and managing our business, in an environment that runs counter to traditional consulting firms. Our consultants have a “seat at the table” and contribute to growing our business in ways that align to their interests such as growing business development opportunities, conducting interviews to support our hiring process, managing internal initiatives that build our brand or organizing trainings to share what you know with your colleagues. There is no telling what an SEI Consultant will be asked to do on a day-to-day basis – we do what it takes to get the job done.

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings

FEQ227R228

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 3+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

REQ ID FEQ327R16

Location:  Central US

We are looking for pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Sr. Solutions Engineer defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the greater region.

The impact you will have:

• You work with multiple clients as the main technical voice for Databricks.
• You help guide your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy.
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You work with your sales team and technical peers to drive business outcomes for our clients.

What we look for:

• Proficiency at establishing virtual teams, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud (Azure, AWS, GCP).
• An ability in data-driven business transformation, and driving change with data.
• Production programming experience in Python, R, Scala or Java.
• Nice to have: Databricks, Snowflake, AWS, Azure, or GCP Certification.

REQ ID FEQ227R8

Location(s): Central United States. (Texas, Illinois, Kansas, Missouri, Oklahoma, Iowa, Arkansas)

We are looking for pre-sales professionals who have a successful track record helping enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Sr. Solutions Engineer defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the greater region.  This position is within our Manufacturing Vertical on our Hunter Team.  

The impact you will have:

• You work with multiple clients as the main technical voice for Databricks.
• You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You work with your sales team and technical peers to drive business outcomes for our clients

What we look for:

• Proficiency at establishing virtual teams, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud (Azure & AWS).
• An ability in data-driven business transformation, and driving change with data.
• Production programming experience in Python, R, Scala or Java
• Nice to have: Databricks, Snowflake, AWS or Azure Certification

Location: Chicago, IL | Minneapolis, MN 

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the Central US.

Mission

We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Enterprise SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the High Tech and Manufacturing space

Outcomes

• You work with multiple clients as the main technical voice for Databricks.
• You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You provide structured mentorship for other team members.
• Gain the respect of your peers based on your experience, insight, and contributions.

Competencies:

• Proficiency at establishing virtual teams, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud.
• An ability in data-driven business transformation, and driving change with data.
• Production programming experience in Python, R, Scala or Java
• Nice to have: Databricks Certification

P-256

We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Account Executive (AE), the Retail and CPG SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the Retail and CPG space.

The impact you will have:

• You will work with 1-5 clients as the main technical voice for Databricks
• You will lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
• You will implement the technical strategy in the account, in close understanding of the strategy
• Build a movement of technical champions within the account
• Align technical strategies around Databricks solutions
• You will provide structured mentorship for other team members

What we look for:

• 5+ years of experience working very large (> $1m ARR), from the Retail and CPG related space
• 3+ years working in a pre sales capacity or supporting sales activity
• Technical in big data, data science and cloud
• An ability in data-driven business transformation, and driving change with data
• 3+ years of experience with design and implementation experience in big data technologies such as Hadoop, NoSQL, MPP, OLTP, and OLAP or full lifecycle data science solutions
• Maintain and extend production data systems to evolve with complex customer needs
• Production programming experience in Python, R, Scala or Java
• Nice to have: Databricks Certification

#LI Remote 

How you will make an impact:

As a Software Engineer II at Iterable, you'll independently develop, maintain, and deliver moderate-complexity projects on your team. You'll be working with the Delivery team which builds and maintains the pipeline responsible to getting messages to end users on time. Ultimately, we help enable our customers to provide relevant, timely, and joyful experiences to their own users.

Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

You are recognized as a subject matter expert in a particular focus area and consistently demonstrate high-quality, on-time delivery. You take ownership of the full lifecycle of your code — from design through production monitoring and maintenance. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

You'll get to:

• Execute on core work with minimal guidance in a way that increases team velocity while maintaining high quality
• Break down projects into milestones, provide accurate cost estimates, and proactively keep stakeholders informed
• Architect and develop solutions on a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Write well-structured, maintainable, documented, and tested code with an eye toward future reuse and modularization
• Diagnose and fix tricky bugs, prevent incidents through appropriate testing, and maintain a track record of drama-free deploys
• Provide in-depth code reviews and contribute to design reviews with respectful, effective communication
• Recognize potential scalability issues, bring them to the Architecture Support Group (ASG), and participate in remediation
• Collaborate actively to unblock teammates, give and receive hard feedback with respect and empathy, and solicit input from people of diverse backgrounds
• Participate in recruiting and develop effective interviewing skills

We are looking for people who have:

• 3+ years of relevant software development experience
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience building production-ready, scalable web applications
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems
• Strong interpersonal skills and the ability to collaborate in a highly remote/distributed environment
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning — always improving yourself and the team around you
• Willingness to take on-call responsibilities
• Fluency in English (verbal and written)

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis, CRDB
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points:

• Experience with end-to-end, integration, and performance testing
• Exposure to enterprise systems

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

As a Senior Software Engineer at Iterable, you'll be responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive for non-technical users is extremely important. 

Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

You will be working with the Analytics Application team that provides accurate and actionable insights to our customers so that they can establish a clear understanding of the effectiveness of their marketing efforts. Ultimately, we help enable our customers to provide the most relevant and joyful experiences to their own users.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

You’ll get to:

• Own the backend of the product with a huge amount of autonomy
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Provide direction for your team and guide standards across the Engineering organization
• Improve Engineering processes, tooling, and efficiency
• Mentor and guide team members 

We are looking for people who have:

• Relevant industry experience building production-ready, scalable web applications
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems. 
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning -- always improving yourself and the team around you

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points

• Experience with large-scale performance testing 
• Experience with data processing and advanced methodologies
• Experience with functional programming and the JVM
• Experience using AI IDEs or workflows

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients.

What would you be doing?

• Build AI-enabled applications leveraging LangChain and LLMs to deliver meaningful, production-ready outcomes for clients.
• Deep expertise in LangChain, LangGraph and LangSmith.
• Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs.
• Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together.
• Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable.
• Guide architecture decisions to support scalability, observability, and performance.
• Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software.
• Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture.
• Influence technical direction beyond the team, working across client orgs and Focused’s internal practices to share lessons, shape approaches, and raise the collective bar.
• Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn’t), and help evolve how we build AI-powered software.

We are excited about you, because you:

• You’re a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments.
• You’ve worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively.
• You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams.
• You’ve worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection.
• You’re excited about what’s happening in the AI space but stay focused on delivering value.
• You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices.
• You’re as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand.
• You love to share what you’re learning and make the team around you better.

If you had worked at Focused over the last 3 months you may have:

• Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs
• Helped design an architecture that integrates LLM agents into a legacy enterprise workflow
• Refactored a flaky test suite to support continuous delivery with confidence
• Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend
• Facilitated an architecture spike to evaluate vector database options for semantic search
• Contributed a new section to our internal AI playbook
• Helped write this job req

What to know before you apply: 

• This role will require being in the Chicago office three days per week and up to 20% travel within the United States.
• Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
• The Chicago base salary range for this role is $120,000 - $175,000.

We are seeking an Observability Lead to own the strategy, execution, and technical direction of CTC's observability platform. In this role, you will lead a small, high-impact team responsible for the tools and systems that give our engineers, quants, and traders visibility into the health and performance of critical infrastructure and applications. This is an opportunity for a senior technologist who is passionate about building reliable, developer-friendly observability solutions and who thrives in an environment where the work directly impacts business outcomes.

WHAT YOU'LL DO

• Define and drive the observability roadmap, aligning platform capabilities with the needs of engineering teams, quantitative researchers, and trading operations.

• Lead the design, implementation, and continuous improvement of monitoring, alerting, logging, tracing, and metrics infrastructure at scale.

• Own the end-to-end developer experience of observability tooling - reducing friction, improving self-service adoption, and ensuring engineers can quickly diagnose and resolve production issues.

• Manage and grow a small team of engineers, providing technical mentorship, setting clear expectations, and fostering a culture of ownership and accountability.

• Partner with infrastructure, platform, and application teams to ensure observability is deeply integrated into the development lifecycle, CI/CD pipelines, and incident response workflows.

• Establish and enforce best practices for instrumentation, SLOs, alert quality, and operational readiness across the engineering organization.

• Evaluate emerging tools, frameworks, and approaches in the observability space, driving adoption where they deliver measurable value.

WHAT WE'RE LOOKING FOR

• 8+ years of technical engineering experience, with at least 3 years focused on observability, monitoring, or site reliability engineering.

• Demonstrated expertise designing, building, and operating observability platforms at scale - including metrics, logging, tracing, and alerting systems; deep experience with Datadog and OpenTelemetry strongly preferred.

• Proven experience leading or managing a small engineering team, with a track record of developing talent and delivering results through others.

• Strong understanding of distributed systems, micro-services architectures, and the observability challenges inherent in complex, high-throughput environments.

• Hands-on experience with Kubernetes and bare-metal infrastructure; understanding of the unique observability challenges across both containerized and traditional deployment models.

• Advanced programming proficiency in at least one of Python, Go, or Java; familiarity with C++ or low-latency systems is a strong plus.

• A product-oriented mindset — you think about observability as a service to internal customers and obsess over the developer experience of the tools you build.

• Exceptional communication skills with the ability to partner across engineering, operations, and business stakeholders.

• Financial sector experience (trading, prop trading, hedge funds) and familiarity with the demands of low-latency, high-reliability systems are strongly preferred.

• Advanced degree (MS, PhD) in Computer Science, Engineering, or related field is a plus.

How you will make an impact:

Our Data In Flight (DIF) team owns the core pipelines that ingest and route user and event data into Iterable, powering identity, segmentation, and real-time personalization. We are building a multi-tenant data platform that application teams can build on top of, with clear contracts, SLOs, and guardrails. Our product and our Elasticsearch clusters are multi-tenant, and we run Elasticsearch on Kubernetes using Elastic Cloud on Kubernetes (ECK).

We’re looking for a Staff Software Engineer with a track record of operating Elasticsearch-backed data platforms in multi-tenant SaaS. You’ll be a hands-on IC who both designs distributed systems and acts as a platform “product owner” for app teams: understanding their needs, shaping the platform roadmap, and defining stable interfaces between product and data infrastructure.

How you will make an impact:

• Own and evolve core Data In Flight services (ingestion, user and event APIs, identity, system events) with a focus on reliability, performance, and cost.
• Lead the Elasticsearch strategy for our multi-tenant live user and event data: index and mapping design, shard strategy, and safeguards across shared clusters.
• Design and enforce platform contracts (APIs, data models, SLAs, and usage limits) that let product teams move quickly while keeping the data platform safe and scalable.
• Work across other data and application teams on initiatives such as Elasticsearch upgrades, guardrails, resharding, and event retention.
• Provide senior technical leadership during incidents and reviews, turning operational learnings into durable platform improvements.
• Mentor engineers on distributed systems, data modeling, and pragmatic use of Elasticsearch.

What you'll bring:

You likely have many of the experiences below, but not necessarily all of them:

• Hands-on Elasticsearch expertise in production:
• Supporting customer-facing features or platforms backed by ES
• Designing schemas and queries for high-cardinality, multi-tenant workloads
• Operating large clusters (capacity planning, scaling, incident response)
• Multi-tenant platform experience:
• Building shared data services used by multiple product teams
• Implementing rate limits, quotas, and noisy-neighbor protections
• Thinking in terms of contracts and SLOs, not one-off integrations
• Strong distributed systems background:
• JVM-based services (Scala/Java) and event-driven or streaming architectures
• Comfort with modern cloud infrastructure (AWS or similar), messaging, and caches
• Staff-level impact and collaboration:
• Leading cross-team projects from design through rollout
• Translating technical decisions into clear business and product trade-offs
• Clear written communication (RFCs, design docs, post-incident reviews)

Nice To Have:

• Experience with Scala and the Play framework or similar JVM stacks.
• Prior work on core user data platforms (identity, profile stores, event pipelines, or CDP-like systems).
• Exposure to FinOps / infra cost optimization in data-heavy systems.
• Experience in MarTech / AdTech or other high-volume, low-latency data domains.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,00 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Software Architect – Inspire11  

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day. 

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 
  
• The Autonomy to Do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 
• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

What you can expect in this role: 

• Lead highly collaborative, cross-functional development teams across multiple client projects in diverse industries
• Partner with key stakeholders (CIOs, CTOs, Directors, and business leaders) to shape and drive strategic technology initiatives
• Own the full software development lifecycle—from requirements gathering and architecture through implementation and rollout
• Design, develop, and support complex, mission-critical applications and systems
• Define and maintain architecture standards, best practices, and technical guidelines
• Contribute to the evolution and enhancement of both new and existing applications, platforms, and components 

Tools for success: 

• Experience architecting and delivering end-to-end software solutions—from modern front-end interfaces (React) to scalable back-end systems and cloud infrastructure (AWS, Azure)
• Proven full-stack development skills with deep expertise in JavaScript (React, Node.js), Java/Kotlin, Python, and designing/documenting APIs
• Adept at selecting the right tools, languages, and frameworks to match the needs of each unique software solution
• Skilled in working directly with clients to lead projects from ideation to delivery in fast-paced, collaborative environments
• Experienced with cloud platforms (AWS, Azure), containerization (Docker, Kubernetes), CI/CD pipelines (Jenkins, GitHub Actions), and modern version control using Git
• Skilled in Agile methodologies (Scrum, Kanban) with a strong foundation in database design and development using both relational and non-relational systems (e.g., MySQL, PostgreSQL, MongoDB)
• Passionate about mentoring, continuous learning, and shaping a modern, forward-thinking engineering culture
• Actively explores AI/ML technologies and integrates them into solutions; stays current with trends in the evolving AI landscape 

This role requires the willingness and ability to be onsite at the Inspire11 or client location depending on project needs to maximize in-person collaboration and build stronger relationships. 

Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

For more information regarding our compensation and benefit offerings please see below: 

Software Engineer – Inspire11  

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day. 

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to Do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 
• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

What you can expect in this role: 

• Collaborate closely with clients to design and build custom technology solutions tailored to business needs.
• Develop responsive, declarative front-end user interfaces using ReactJS and modern JavaScript libraries, while also building complex back-end systems using Java (or Scala/Kotlin), C#, Node.js, or Python. 
• Design, develop, and support critical applications and system components from end to end.  
• Write and execute unit tests; troubleshoot and recommend solutions for complex technical issues.
• Contribute to ongoing enhancement of both new and existing applications across the full stack. 

Tools for success: 

• Contribute to ongoing enhancement of both new and existing applications across the full stack. 
• Proficient in full-stack development with expertise in either modern JavaScript & React, or backend-languages like Java, Kotlin, Python, etc., along with API design and documentation 
• Experienced with both relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB), and database schema design.   
• Hands-on experience with cloud platforms (primarily AWS), containerization tools (e.g., Docker), and CI/CD pipelines (e.g., Jenkins, GitHub Actions).   
• Strong understanding of Agile methodologies (Scrum, Kanban) and version control using Git.   
• Passion to mentor other engineers, driving technical excellence, while contributing to a strong engineering culture.
• Actively explores and integrates AI/ML technologies into development workflows; stays up to date on the rapidly evolving AI landscape and market trends.   
• Committed to continuous learning and staying current with evolving technology trends, frameworks, and best practices.   
• Excellent communicator with the ability to thrive in fast-paced, dynamic environments and take initiative across varied responsibilities.    

This role requires the willingness and ability to be onsite at the Inspire11 or client location depending on project needs to maximize in-person collaboration and build stronger relationships. 

Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

For more information regarding our compensation and benefit offerings please see below: 

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner. 

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients.

What would you be doing?

• Build AI-enabled applications leveraging LangChain and LLMs to deliver meaningful, production-ready outcomes for clients.
• Deep expertise in LangChain, LangGraph and LangSmith
• Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs.
• Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together.
• Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable.
• Guide architecture decisions to support scalability, observability, and performance.
• Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software.
• Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture.
• Influence technical direction beyond the team, working across client orgs and Focused’s internal practices to share lessons, shape approaches, and raise the collective bar.
• Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn’t), and help evolve how we build AI-powered software.

We are excited about you, because you:

• You’re a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments.
• You’ve worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively.
• You have experience leading engineering teams and feel confident mentoring and supporting other developers.
• You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams.
• You’ve worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection.
• You’re excited about what’s happening in the AI space but stay focused on delivering value.
• You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices.
• You’re as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand.
• You love to share what you’re learning and make the team around you better.

If you had worked at Focused over the last 3 months you may have:

• Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs
• Helped design an architecture that integrates LLM agents into a legacy enterprise workflow
• Refactored a flaky test suite to support continuous delivery with confidence
• Mentored a junior dev through their first pairing and TDD session
• Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend
• Facilitated an architecture spike to evaluate vector database options for semantic search
• Contributed a new section to our internal AI playbook
• Helped write this job req

What to know before you apply: 

• This role will require being in the Chicago office three days per week and up to 20% travel within the United States.
• Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
• The Chicago base salary range for this role is $175,000 - $250,000.

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

We are seeking an experienced Observability Consultant with deep expertise in OpenTelemetry and strong Platform Engineering capabilities to help organizations implement, optimize, and scale their observability infrastructure. This role requires a specialist who can design comprehensive telemetry strategies, implement distributed tracing solutions, establish robust monitoring practices, and interface closely with clients on the observability journey.

Key Responsibilities:

OpenTelemetry & Observability

• Design and implement end-to-end OpenTelemetry solutions across diverse technology stacks
• Configure and deploy OpenTelemetry Collectors for efficient data collection, processing, sampling, and routing
• Establish telemetry pipelines for metrics, traces, and logs across microservices architectures
• Optimize collector configurations for performance, reliability, and cost-effectiveness

Platform Engineering & Infrastructure

• Augment existing infrastructure with with integrated observability solutions
• Implement Infrastructure as Code (IaC) solutions using Terraform, Pulumi, CloudFormation, etc.
• Architect and manage Kubernetes clusters with comprehensive monitoring and logging
• Build CI/CD pipelines with embedded observability and automated testing

Site Reliability Engineering (SRE)

• Establish and maintain Service Level Indicators (SLIs), Objectives (SLOs), and Agreements (SLAs)
• Implement error budgets, toil reduction strategies, and capacity planning
• Support incident response procedures and post-mortem processes

Cloud & DevOps Engineering

• Deploy and manage observability infrastructure across AWS, GCP, and Azure
• Establish security, compliance, and governance frameworks for telemetry data
• Experience automating Agent Evaluations in CI/CD pipelines and observability backends.

Required Qualifications:

Core Observability & OpenTelemetry

• 3-5 years of experience in observability, monitoring, and distributed systems
• Deep hands-on experience with OpenTelemetry ecosystem, including SDKs, APIs, and specifications
• Proficiency with OpenTelemetry Collector configuration, processors, exporters, and receivers
• Strong understanding of telemetry data models, semantic conventions, and instrumentation best practices

Platform Engineering & DevOps

• 5+ years of Platform Engineering or DevOps experience with focus on site reliability, observability, and incident response
• Proficiency with Infrastructure as Code tools (Terraform, Pulumi, CloudFormation, CDK)
• Strong experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, ArgoCD)

Cloud & Infrastructure

• Hands-on experience with major cloud providers (AWS, GCP, Azure) and their observability services
• Experience with container technologies (Docker, Podman) and container registries
• Knowledge of networking, security, load balancing, and distributed systems concepts

Site Reliability Engineering

• Experience implementing SRE practices including error budgets and toil metrics
• Proficiency in incident management, on-call procedures, and post-mortem culture
• Experience with capacity planning, performance optimization, and scalability design

Programming & Automation

• Proficiency in multiple programming languages preferred (Go, Python, Java, Node.js, Rust)
• Strong scripting and automation skills (Bash, Python, PowerShell)
• Understanding of software engineering best practices and testing methodologies

Preferred Qualifications (Exceptional Candidates)

AI & Agentic Frameworks

• Understanding of Large Language Models (LLMs) and their application in DevOps
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)
• Experience with AI/ML model deployment and monitoring in production environments

Leadership & Communication

• Strong technical writing and documentation skills
• Ability to present complex technical concepts to diverse stakeholders
• A passion for knowledge sharing

Key Competencies

• Systems thinking and ability to design holistic observability solutions
• Strong analytical and troubleshooting skills for complex distributed systems
• Curiosity about emerging technologies, particularly AI applications in operations
• Adaptability to rapidly evolving cloud-native and observability technologies
• Collaborative mindset with focus on enabling developer productivity and system reliability

What Sets Exceptional Candidates Apart:

• Experience with Honeycomb
• Contributions to open-source observability or AI framework projects
• Track record of implementing platform engineering solutions that significantly improved developer experience
• Experience scaling observability infrastructure to handle high event volume

What to know before you apply: 

• This role will require being in the Chicago office three days per week and up to 20% travel within the United States.
• Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
• The Chicago base salary range for this role is $130,000 - $170,000.

RESPONSIBILITIES

• Design, develop, and maintain high-performance trading systems and algorithms, utilizing languages such as C++, Python, and Java
• Minimum of 4 years working experience in software development, preferably within a large distributed computing or systematic trading environment
• Bachelor's degree in Computer Science or quantitative field
• Comfortable working in a fast-paced, dynamic environment, adapting quickly to changing priorities and demonstrating flexibility in handling various tasks and projects

COMPENSATION

• Salary Range: $145,000 - $225,000, plus a discretionary bonus.
• The discretionary bonus will be dependent upon the individuals skills, experience, qualifications, and firm performance. 

Description

Our Algorithmic Traders use their expert understanding of the financial markets and market microstructure to develop relative value arbitrage trading software and build and improve trading strategies. As a Junior Algorithmic Trader, you will have the opportunity to experience relative value arbitrage trading paired with innovative software. You will partner with Senior Traders to assist and learn all facets of automated trading. From researching and analyzing high-frequency tick data and trading performance, to building mathematical models and performing time series analysis, you will experience a deep dive into real-time trading and gain exposure to build your expertise. The ideal candidate is intellectually curious, technically analytical, and has the desire to learn and apply programming skills in a fast-paced environment (Python, C++). 

Responsibilities

• Work with Senior Algorithmic Traders to assist and learn all facets of automated trading
• Develop expertise in market microstructure, tick data, and automated trading systems
• Learn and master object-oriented programming languages (C++ and Python)
• Build and maintain trading quantitative model tools and analytics
• Develop, code, maintain and support production quality automated trading softwares and strategies
• Improve strategies and trade execution by performing post trade analyses and developing prediction models

Requirements

• Pursuing a Bachelor's, Master's, or Doctorate in a technical field such as but not limited to STEM or Finance with a graduation date between December 2024 and Spring 2025 or 1-2 years pertinent industry experience 
• Required courses: Data structures, Probability, Statistics and Linear Algebra
• Minimum major GPA of 3.5/4 or equivalent scale
• Proficiency and experience in object-oriented programming languages, C++, Python and/or Java preferred 
• Proficiency and experience in Linux scripting are a plus
• Demonstrated passion for markets, finance, and trading such as, but not limited to personal trading, participation in trading competitions, attendance at firm discover days, industry related student groups or clubs and/or prior internship experience preferred 
• Project or internship experience in data analysis, quantitative modeling and/or machine learning
• Passion for math and software applied to markets and trading
• Strong understanding of computing, math, probability, statistics, and finance
• Strong work ethic and willingness to do what it takes to get the job done
• Excellent verbal and written communication skills
• Ability to work within a team in a fast-paced environment
• This position requires physical presence and is onsite at our office in Chicago, IL

View our resources to prepare for the interview process

About TTC

The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that  our clients to increase the speed and quality of software development while reducing risk and cost.

Perks of working for TTC

• Competitive Base Salary
• Medical, Dental, Vision Benefits
• 401K w/ company match
• Paid Time Off
• Paid Holidays
• Work Life Balance
• Relaxed Work Environment
• Growth and Development Opportunities

What we're seeking

The Test Architect plays a key strategic role responsible for defining, designing, and implementing the overall test architecture, frameworks, and quality standards across the software development lifecycle. This role ensures that testing practices are efficient, scalable, and aligned with business and technical objectives. Previous work experience of Tricentis tools (Tosca and Qtest mandatory)

As a senior member of the quality engineering team, the Test Architect collaborates with cross-functional teams including development, DevOps, product, and business stakeholders. The test architect will provide technical leadership in test automation, CI/CD integration, performance testing, and test data management, while also mentoring QA teams and championing best practices.

This role is critical in building a culture of continuous quality, driving innovation in testing approaches, and ensuring high levels of software reliability, performance, and customer satisfaction.

Working 4 days at onsite is mandatory (zero exceptions)

Requirements

• Designing enterprise-level test strategies and roadmaps 
• Strong understanding of test lifecycle, SDLC, and DevOps/Agile methodologies 
• Ability to align testing with business goals and technical constraints 
• Knowledge of test environment management and service virtualization 
• Define the overall test architecture for systems and applications. 
• Create test strategies that align with development goals (Agile, DevOps, CI/CD). 
• Select appropriate testing tools and frameworks based on the project requirements. 
• Plan for different testing types: functional, non-functional, regression, automation, performance, security, etc. 
• Design and develop scalable, maintainable, and reusable test automation frameworks. 
• Choose and implement suitable test design patterns (e.g., Page Object Model, BDD, Keyword-driven testing). 
• Ensure frameworks support cross-platform testing (web, mobile, APIs). 
• Guide and mentor QA engineers, test leads, and automation testers. 
• Collaborate with DevOps teams to integrate automated tests in CI/CD pipelines. 
• Advocate for best practices in testing, code quality, and test coverage. 
• Evaluate and recommend test tools (Tricentis application mandatory). 
• Set up and manage test environments and infrastructure (test labs, cloud testing, device farms). 
• Ensure test data management and mock services are in place for isolated testing. 
• Work closely with product owners, developers, DevOps, and business analysts. 
• Mentor QA and automation teams in Tosca scripting, best practices, and debugging. 
• Act as a Tosca SME (Subject Matter Expert) to support multiple test teams across projects. 
• Facilitate workshops, training sessions, and reviews on Tosca and CI/CD tooling. 
• Present test metrics, dashboards, and reports to stakeholders. 
• Participate in architecture reviews and sprint planning meetings. 
• Define and track test automation KPIs (coverage, flakiness, stability). 
• Use Tosca Reporting, dashboards, and integrations with Jira or test management tools for visibility. 
• Identify quality trends and escalate risks early. 
• Define strategies for performance, load, scalability, and security testing. 
• Guide teams in setting up performance benchmarks and tools (e.g., NeoLoad). 
• Research emerging technologies and trends in testing and automation. 
• Continuously evolve the test process based on feedback and retrospectives. 
• Implement AI/ML in testing, shift-left strategies, and self-healing tests where applicable. 

Common Skills & Tools

• Automation: Tricentis Tool Tosca
• Test Management Tools: qTest, Jira
• CI/CD: Jenkins, GitLab, GitHub Actions, Azure DevOps
• Cloud & DevOps: Docker, Kubernetes, AWS/GCP/Azure
• Programming: Java, Python, JavaScript, etc.
• Tosca: Modules, Test Case Design, TDS, DEX, Tosca Commander, Tosca CI
• Manufacturing experience preferred

If your experience or qualifications is similar to our ideal of a successful candidate, please consider applying. Experience comes in many ways; skills may be transferred, but passion for your career can't be substituted. At TTC, we understand the importance of diversity and how much value it brings to the table. Diversity brings about creativity and new perspectives, which is why we beckon everyone to apply.