The Inside Sales Associate is responsible for driving sales growth by actively engaging with potential customers primarily through phone calls, emails, and online communications. This role focuses on lead generation, relationship building, and converting prospects into customers. The Inside Sales Associate collaborates closely with the sales and onboarding teams to achieve sales targets and support overall business objectives. Success in this position requires excellent communication skills, a customer-centric approach, and the ability to excel in a fast-paced sales environment.

What you’ll be doing

• Acquisition of new partners (restaurants and retail) who would like to voluntarily join Wolt (inbound deals).
• Qualifying leads to assess their potential as customers
• Converting leads into prospective deals and successfully transitioning them into closed, won deals.
• Conducting back-to-back meetings with partners, mainly via telephone.
• Negotiating prices and terms in order to prepare sales agreements.
• Supporting the Merchant Sales team with other ad-hoc tasks.
• Participating in company meetings with sales leadership and other sales representatives.
• Managing ongoing communication with prospect clients to keep them informed of new product updates, promotions, and opportunities.
• Tracking sales activities in the company CRM system.
• Utilizing Excel for routine calculations and data management, and leveraging operational tools to handle merchant-related tasks efficiently

Our humble expectations 

• Minimum of 1-2 years of experience in a sales support, administrative, or
  customer service role.
• Fluent in Hungarian and in English
• Excellent communication and interpersonal skills with ability to build rapport
  quickly.
• Ability to work independently and as part of a team.
• High level of motivation, drive, and resilience.
• Customer focused way of thinking

What we offer

• 🌍 Independent work in a dynamic, international team
• 💳 SZÉP-card
• 🏥 Private health insurance 
• 🏋️ All You Can Move card (self-financed)
• 💙 Employee Assistance Programme - therapy and wellbeing
• % Discount on your Wolt orders
• 👶 Extended parental leave for fathers: 16 weeks total
• 💻 Modern work equipment
• 🫶 Volunteer day 
• 🍿 Snacks & drinks in the office
• 🏡 Hybrid working model

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Our Merchant teams are at the heart and soul of Wolt, ensuring that we set all of our Merchant Partners up for success by providing a seamless onboarding, menu, and photo experience. As Wolt grows both in scale and scope of offering, the strength of our merchant engine must grow with it.

This role is based in Budapest, Hungary, and works closely with our in-market team in Sweden. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week.

What you'll be doing

• Upload and maintain restaurant menus and related content in Wolt’s internal systems
• Make sure menu information is accurate, complete, and up to date
• Fix issues and follow up on missing or unclear details with partners or internal teams
• Keep track of tasks and progress using Monday.com and other internal tools
• Learn and work confidently with our tools, processes, and ways of working

Our humble expectations

• You’re fluent in Swedish and English, both spoken and written
• You’re detail-oriented and enjoy working with structured information and systems
• You’re comfortable with administrative tasks and like keeping things accurate and organized
• You’re a creative problem-solver who takes initiative when something doesn’t add up
• You’re okay with occasional phone calls with partners based in Sweden
• You can work independently and manage your time well in a fast-moving environment
• You're open minded who enjoys collaboration with teammates

Nice to have:

• Experience in an administrative, operations, or customer support role
• Familiarity with content management systems or internal tools
• Background in gastronomy or the food industry

What we offer: 

• 🌍 Independent work in a dynamic, international team
• 💳 SZÉP-card* 
• 🏥 Private health insurance* 
• 🏋️ All You Can Move card (self-financed)* 
• 💙 Employee Assistance Programme - therapy and wellbeing* 
• % Discount on your Wolt orders* 
• 👶 Extended parental leave for fathers: 16 weeks total* 
• 💻 Modern work equipment
• 🫶 Volunteer day 
• 🍿 Snacks & drinks in the office

🎓 Please note: Student contracts work a bit differently, benefits marked with * are available only to non-student employees

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

About Us

About Us

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus.Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Are you an experienced full service Project Manager in the field of clinical trials who’s engaged in addressing the challenges facing the research and development of novel compounds in Oncology. Are you passionate about impacting the health and lives of patients around the world? Do you take a consultative approach to trial management, proving to be a valuable partner in trial operational delivery?

Precision for Medicine are looking to hire a (Senior) Project Manager ideally with experience in Oncology who have managed full service clinical trials within a CRO setting to join our global team.

In this pivotal role you will have full service oversight for clinical projects across global/regional (ph I-IV) trials, within Oncology (or Rare Diseases or CNS).  Accountable for clinical project delivery, oversight of all functional departments, and ensuring agreed timelines, scope, cost and quality.

Involved in all study stages, including proposal strategy, development, costing, and bid defence, and seeing studies through the full cycle to completion, managing the client relationship, project team and budget and timelines throughout.

You will work in a cross-functional team with both internal and external stakeholders, driving quality and coordinating the study team.

We offer an amazing high-energy, dedicated, collaborative team members who enjoy a challenge, thrive in the details and flourish in dynamic environments. If you are no stranger to taking charge and seek positive teamwork to deliver extraordinary work, we have an opportunity for you.

How we will keep you busy and support your growth:

• You will independently lead clinical projects in accordance with the study budget and scope of work. You will use your strong interpersonal and organizational skills to set and achieve objectives in the execution of the projects; both contracted objectives and financial objectives. You may be called upon to run international trials as well.
• Serve as the primary point-of-contact liaison with the client to provide excellent customer service, including participation in proposal activities and client presentations
• Liaise with Project Team and senior management of both Precision and sponsors, including C level
• Handle and lead all aspects of a clinical research trial or trials
• Total project management for all functional areas including data management, safety, clinical, medical monitoring and biostatistics, etc.
• Prepare project status updates for clients and management; identifying key deliverables and performance metrics of success and escalation.
• Serve as an active member of the Project Team with the goal to contribute towards efficient management and execution of trials
• Prepare and reviews protocols and other study documentation such as project plans, inform consents, site contracts and budgets

Requirements:

• Degree or similar related life science qualification, or equivalent combination of education and experience.
• Previous experience in a full service/global Project Management role working in the CRO industry is essential.
• 5 to 7 years industry experience and at least 4 years full service Project Management experience in a clinical trial setting working for a Clinical Research Organisation.
• Experience managing studies within Oncology 
• Working understanding of GCP/ICH guidelines and the clinical development process
• Ability to drive and availability for domestic and international travel including overnight stays
• Be able to communicate effectively in the English language both written and spoken
• Strong presentation skills
• Proven computer skills (MS Office, MS Project, PowerPoint) and software experience (CTMS, eTMF, EDC, IXRS)
• Proven ability to develop positive working relationships with individual and teams internally and externally
• Demonstrated core understanding of medical terminology and clinical trial activities as it relates to the execution of a clinical development plan

Precision for Medicine's uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical authorities, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology.

We are a people focussed CRO with a supportive and collaborative environment which promotes work life balance and encourages team development. 

We invite you to learn more about our growing organization serving our clients that are researching ground-breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day.

Are you an experienced full service Project Manager in the field of clinical trials who’s engaged in addressing the challenges facing the research and development of novel compounds in Oncology. Are you passionate about impacting the health and lives of patients around the world? Do you take a consultative approach to trial management, proving to be a valuable partner in trial operational delivery?

Precision for Medicine are looking to hire a (Senior) Project Manager ideally with experience in Oncology who have managed full service clinical trials within a CRO setting to join our global team.

In this pivotal role you will have full service oversight for clinical projects across global/regional (ph I-IV) trials, within Oncology (or Rare Diseases or CNS).  Accountable for clinical project delivery, oversight of all functional departments, and ensuring agreed timelines, scope, cost and quality.

Involved in all study stages, including proposal strategy, development, costing, and bid defence, and seeing studies through the full cycle to completion, managing the client relationship, project team and budget and timelines throughout.

You will work in a cross-functional team with both internal and external stakeholders, driving quality and coordinating the study team.

We offer an amazing high-energy, dedicated, collaborative team members who enjoy a challenge, thrive in the details and flourish in dynamic environments. If you are no stranger to taking charge and seek positive teamwork to deliver extraordinary work, we have an opportunity for you.

How we will keep you busy and support your growth:

• You will independently lead clinical projects in accordance with the study budget and scope of work. You will use your strong interpersonal and organizational skills to set and achieve objectives in the execution of the projects; both contracted objectives and financial objectives. You may be called upon to run international trials as well.
• Serve as the primary point-of-contact liaison with the client to provide excellent customer service, including participation in proposal activities and client presentations
• Liaise with Project Team and senior management of both Precision and sponsors, including C level
• Handle and lead all aspects of a clinical research trial or trials
• Total project management for all functional areas including data management, safety, clinical, medical monitoring and biostatistics, etc.
• Prepare project status updates for clients and management; identifying key deliverables and performance metrics of success and escalation.
• Serve as an active member of the Project Team with the goal to contribute towards efficient management and execution of trials
• Prepare and reviews protocols and other study documentation such as project plans, inform consents, site contracts and budgets

Requirements:

• Degree or similar related life science qualification, or equivalent combination of education and experience.
• Previous experience in a full service/global Project Management role working in the CRO industry is essential.
• 5 to 7 years industry experience and at least 4 years full service Project Management experience in a clinical trial setting working for a Clinical Research Organisation.
• Experience managing studies within Oncology 
• Working understanding of GCP/ICH guidelines and the clinical development process
• Ability to drive and availability for domestic and international travel including overnight stays
• Be able to communicate effectively in the English language both written and spoken
• Strong presentation skills
• Proven computer skills (MS Office, MS Project, PowerPoint) and software experience (CTMS, eTMF, EDC, IXRS)
• Proven ability to develop positive working relationships with individual and teams internally and externally
• Demonstrated core understanding of medical terminology and clinical trial activities as it relates to the execution of a clinical development plan

Precision for Medicine's uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical authorities, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology.

We are a people focussed CRO with a supportive and collaborative environment which promotes work life balance and encourages team development. 

We invite you to learn more about our growing organization serving our clients that are researching ground-breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day.

The Position

At OPSWAT’s Technology Development Centre in Veszprém, we are looking for talented Product Managers to join our team working on one of our most strategic solutions: MetaDefender Managed File Transfer (MFT). If you’re experienced in backend development, interested in cybersecurity, and excited to make real-world impact by protecting critical infrastructure, this is your opportunity! 

In Veszprém, in the heart of a peaceful, friendly, historic city, we have created a modern, inspiring office environment that encourages collaboration, where friendly, direct relationships between colleagues and high-quality professional work are equally important. Using modern, innovative technologies, we work on products that truly contribute to making our world safer at one of the world's leading cybersecurity companies. 
We support professional development through training, mentoring, and real opportunities for advancement. The Veszprém office offers the perfect balance of calm and professionalism – a modern environment, friendly people, and a strong team spirit.
If you want to work in a place where your knowledge is valued and you are treated as a person, then OPSWAT Veszprém is the place for you.

If you’re interested in working as a Product Manager at OPSWAT, please apply, and we will get in touch!

You Will Have The Opportunity to

• Own the product strategy and roadmap for MetaDefender Managed File Transfer, aligning it with customer needs, market dynamics, and business goals.
• Drive customer adoption and engagement, optimizing the end-to-end user experience to reduce friction and increase value for enterprise users.
• Conduct competitive analysis and market research to identify trends, gaps, and opportunities, helping to shape product direction and differentiate our offering.
• Define and evolve product positioning and messaging, working closely with marketing and sales to clearly articulate the product’s value in a crowded market.
• Collaborate with engineering, UX, and QA teams to deliver secure, scalable, and high-impact product enhancements.
• Partner with sales, marketing, and customer success to develop go-to-market strategies, launch plans, and enablement tools that support product growth.
• Leverage customer feedback and product usage data to identify growth opportunities and guide decision-making.
• Establish and track key metrics to evaluate product success and inform iterative improvements.
• Be the voice of the customer, ensuring enterprise-grade security, compliance, and usability are at the core of product decisions.
• Represent the product in strategic customer conversations, analyst briefings, and industry events.

What Are We Looking For

• Technical and Business Acumen: Strong understanding of cybersecurity, particularly in secure file transfer, data protection, and preventing data exfiltration. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Familiarity with how secure file transfer fits into a broader cybersecurity ecosystem is key.
• Sales-Driven Focus: Proven track record in supporting business development efforts and managing complex, multi-stakeholder sales cycles. Experience working with large enterprises and public sector clients is a strong plus.
• Exceptional Communication Skills: Skilled storyteller with the ability to craft compelling content across multiple platforms. Confident and articulate in customer conversations, executive briefings, and industry events, engaging both technical and business stakeholders.
• Strategic Partnership Building: Experience developing channel and OEM partnerships to extend product reach and drive adoption. Comfortable navigating partnerships that align with a broader platform strategy, ensuring seamless integration with other OPSWAT solutions.
• Industry Expertise: 5-8 years of product management in software development companies, ideally in the cybersecurity field and hands-on experience in secure managed file transfer or related secure data flow technologies. Experience working on integrated product platforms is highly valued.
• Customer-First Thinking: You excel at uncovering customer pain points and turning those insights into meaningful product capabilities. Your ability to empathize with users and translate needs into solutions sets you apart as a trusted partner to both customers and internal teams.
• Innovative and Forward-Looking: You’re not just comfortable in dynamic environments—you thrive in them. You proactively identify opportunities to evolve the product, improve user experience, and stay ahead of market trends.
• Global Awareness: With experience working across regions or multilingual capabilities, you bring a global lens to product strategy—essential in serving OPSWAT’s diverse and international customer base.

Why You'll Love Working Here

• Stable, growing international company background with an exceptional customer group 
• Opportunity to improve your professional skills 
• The newest technology environment 
• Language course and opportunity for active recreation – kettlebell, football and office massage 
• Attractive working environment – nice office full of accessories (fruits every day, coffee, breakfast, tea etc.) 
• Regular team events and Happy Hour activities 

The Position

We are looking for an experienced and talented Product Manager to join our team working on one of our most strategic solutions: MetaDefender Industrial Firewall.

OPSWAT’s MetaDefender Industrial Firewall serves as your last line of defense against accidental misconfigurations, malicious misuse, zero-day threats, DoS and DDoS attacks, and other potentially harmful anomalies. It helps ensure the security and reliability of your industrial environment while supporting all major industrial protocols, including GE proprietary protocols such as iFIX and CIMPLICITY systems.

As the Product Manager of the MetaDefender Industrial Firewall product, you will develop and maintain the product roadmap, prioritizing engineering priorities. 

Join a pre-IPO, global cybersecurity leader at the forefront of innovation. With R&D teams spanning continents, we develop industry-defining solutions that secure the world’s critical infrastructure. 

If you’re interested in working as a Product Manager at OPSWAT, please apply, and we will get in touch!

You Will Have The Opportunity to

• Own the product strategy and roadmap, aligning it with customer needs, market dynamics, and business goals. 
• Drive customer adoption and engagement, optimizing the end-to-end user experience to reduce friction and increase value for enterprise users. 
• Conduct competitive analysis and market research to identify trends, gaps, and opportunities, helping to shape product direction and differentiate our offerings. 
• Define and evolve product positioning and messaging, working closely with marketing and sales to clearly articulate the product’s value in a crowded market. 
• Collaborate with engineering, UX, and QA teams to deliver secure, scalable, and high-impact product enhancements. 
• Partner with sales, marketing, and customer success to develop go-to-market strategies, launch plans, and enablement tools that support product growth. 
• Leverage customer feedback and product usage data to identify growth opportunities and guide decision-making. 
• Establish and track key metrics to evaluate product success and inform iterative improvements. 
• Be the voice of the customer, ensuring enterprise-grade security, compliance, and usability are at the core of product decisions. 
• Represent the product in strategic customer conversations, analyst briefings, and industry events.
• Develop deep understanding of target audiences, including pain points and competing solutions

What We Are Looking For

• Technical and Business Acumen: Strong understanding of cybersecurity. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Sales-Driven Focus: Proven track record in supporting business development efforts and managing complex, multi-stakeholder sales cycles. Experience working with large enterprises and public sector clients is a strong plus.
• Exceptional Communication Skills: Skilled storyteller with the ability to craft compelling content across multiple platforms. Confident and articulate in customer conversations, executive briefings, and industry events, engaging both technical and business stakeholders.
• Strategic Partnership Building: Experience developing channel and OEM partnerships to extend product reach and drive adoption. Comfortable navigating partnerships that align with a broader platform strategy, ensuring seamless integration with other OPSWAT solutions.
• Industry Expertise: 4+ years of product management in software development companies, ideally in the cybersecurity field and hands-on experience in industrial grade firewalls. Experience working on integrated product platforms is highly valued.
• Customer-First Thinking: You excel at uncovering customer pain points and turning those insights into meaningful product capabilities. Your ability to empathize with users and translate needs into solutions sets you apart as a trusted partner to both customers and internal teams.
• Innovative and Forward-Looking: You’re not just comfortable in dynamic environments — you thrive in them. You proactively identify opportunities to evolve the product, improve user experience, and stay ahead of market trends.
• Global Awareness: With experience working across regions or multilingual capabilities, you bring a global lens to product strategy—essential in serving OPSWAT’s diverse and international customer base.

Why You'll Love Working Here

• Competitive Compensation: Attractive salary and comprehensive benefits package. 
• Growth & Development: An environment that encourages professional growth, skill enhancement, and career advancement. 
• Impactful Work: The chance to shape the cybersecurity landscape by delivering innovative solutions that protect critical digital assets. 
• Global Collaboration: Work with passionate, talented colleagues across multiple continents who share your commitment to cybersecurity excellence. 

Realize your potential by joining the leading performance-driven advertising company!  

As a Solutions Engineer in Budapest, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business. 

The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job. 

To thrive in this role, you'll need:

• Fluency in English is a must!
• B.tech/ B.E/ Bsc. IT graduates with at least 3 years of Experience as technical solutions or support roles, preferably in the ad tech industry with hands on experience.
• Hand experience with SQL and API calls and tools. Knowledge with one of following Google Analytics, JavaScript, CSS/HTML, and Mobile SDKs - an advantage
• Strong customer service skills; ability to translate technical investigations and analysis into actions for customers
• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling
• Knowledge of business processes, workflows, and ability to provide structured formal documentation
• Excellent written and verbal communication skills, and demonstrated ability to build effective relationships
• Ability to manage multiple projects and stakeholders, understand urgency and prioritize appropriately
• Ability to understand business objectives and partner with them to achieve key results

Bonus points if you have:

• Experience in tracking implementation methods (Shopify, Wordpress, DCM, etc.) - an advantage
• Experience in product implementation, specially experience with pixel implementation on customers’ websites S2S and cookies - an advantage
• Familiarity with Google Tag Manager as well as mobile measurement partners (Appsflyer, Adjust, Kochava, Branch, etc.) - an advantage
• Familiarity with attribution models, testing frameworks, and privacy regulations - an advantage
• Good understanding of digital media industry, ad serving technologies, platforms and tools - an advantage

How you’ll make an impact:

As a Solutions Engineer, you’ll bring value by: 

• Owning responsibility for the End2End technical onboarding process , Taboola pixel implementation , conversion tracking , performance and health analysis.
• Building an in-depth knowledge of how Taboola advertising products work and can be used to help meet a wide range of marketing objectives. 
• Owning and implementing executional tasks associated with setup and delivery, and providing consultation to the business and customer on best practices.
• Perform technical troubleshooting to identify and proactively solve onboarding related issues.
• Performing detailed End2End campaign performance analysis and providing optimization recommendations to increase revenue. 
• Proactively overseeing and managing campaign level performance, advising on delivery and KPI attainment.
• Surfacing verticalized best practices, insights, trends and benchmarks to aid performance.
• Design methodologies and tools to improve the customer service and the team’s troubleshooting ability
• Collaborate with the business teams and work directly with external customers’ product and technical teams to successfully integrate with Taboola’s products

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SRM1

#LI-Hybrid

Realize your potential by joining the leading performance-driven advertising company!  

As a Solutions Engineer in Budapest, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business. 

The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job. 

To thrive in this role, you'll need:

• Fluency in English is a must!
• B.tech/ B.E/ Bsc. IT graduates with at least 3 years of Experience as technical solutions or support roles, preferably in the ad tech industry with hands on experience.
• Hand experience with SQL and API calls and tools. Knowledge with one of following Google Analytics, JavaScript, CSS/HTML, and Mobile SDKs - an advantage
• Strong customer service skills; ability to translate technical investigations and analysis into actions for customers
• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling
• Knowledge of business processes, workflows, and ability to provide structured formal documentation
• Excellent written and verbal communication skills, and demonstrated ability to build effective relationships
• Ability to manage multiple projects and stakeholders, understand urgency and prioritize appropriately
• Ability to understand business objectives and partner with them to achieve key results

Bonus points if you have:

• Experience in tracking implementation methods (Shopify, Wordpress, DCM, etc.) - an advantage
• Experience in product implementation, specially experience with pixel implementation on customers’ websites S2S and cookies - an advantage
• Familiarity with Google Tag Manager as well as mobile measurement partners (Appsflyer, Adjust, Kochava, Branch, etc.) - an advantage
• Familiarity with attribution models, testing frameworks, and privacy regulations - an advantage
• Good understanding of digital media industry, ad serving technologies, platforms and tools - an advantage

How you’ll make an impact:

As a Solutions Engineer, you’ll bring value by: 

• Owning responsibility for the End2End technical onboarding process , Taboola pixel implementation , conversion tracking , performance and health analysis.
• Building an in-depth knowledge of how Taboola advertising products work and can be used to help meet a wide range of marketing objectives. 
• Owning and implementing executional tasks associated with setup and delivery, and providing consultation to the business and customer on best practices.
• Perform technical troubleshooting to identify and proactively solve onboarding related issues.
• Performing detailed End2End campaign performance analysis and providing optimization recommendations to increase revenue. 
• Proactively overseeing and managing campaign level performance, advising on delivery and KPI attainment.
• Surfacing verticalized best practices, insights, trends and benchmarks to aid performance.
• Design methodologies and tools to improve the customer service and the team’s troubleshooting ability
• Collaborate with the business teams and work directly with external customers’ product and technical teams to successfully integrate with Taboola’s products

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SRM1

#LI-Hybrid

The Technical Partner Management (TPM) team owns the end-to-end technical health, expansion, and evolution of Yext’s Publisher Network.

As a Technical Partner Manager (TPM), you will operate at the intersection of Product, Engineering, Publisher Partnerships, and Operations to design, implement, and maintain high-impact publisher integrations across Yext’s Listings ecosystem. TPMs combine systems thinking, integration architecture, technical investigation, and execution leadership to ensure publisher integrations are scalable, reliable, and continuously improving.

This is a highly technical, cross-functional role that blends integration ownership, operational rigor, and structured solution design. TPMs are trusted technical leads for the Publisher Network and play a critical role in reducing Engineering overhead while increasing integration quality and velocity.

What You’ll Do

Own End-to-End Publisher Integrations

• Lead technical discovery for new and existing publisher integrations by analyzing API documentation, changelogs, and system behavior
• Define detailed functional and technical requirements for integrations, new fields, and feature expansions
• Partner directly with Engineering to drive implementation from specification through QA and release
• Validate edge cases and ensure integrations meet expected behavior and performance standards prior to launch
• Continuously evolve integrations as publisher capabilities and Yext products expand

Drive Integration Health & System Reliability

• Define, monitor, and continuously improve KPIs for integration health
• Build and maintain monitoring using SQL, Snowflake, Python, and observability tools (e.g., dashboards, alerting systems)
• Proactively identify systemic issues and implement scalable solutions rather than one-off fixes
• Investigate complex production issues across databases, APIs, and integration layers
• Determine whether issues originate on the Yext or publisher side and coordinate resolution paths accordingly

Technical Investigation & Root Cause Analysis

• Leverage modern development and AI-assisted tools to analyze system behavior and trace integration issues
• Identify configuration, logic, or workflow gaps contributing to defects
• Propose and collaborate on code-level or architectural improvements with Engineering
• Submit well-scoped change requests when appropriate and partner closely with Engineering through resolution

While TPMs are not Software Engineers, they operate with a strong understanding of system architecture and code behavior.

Improve & Expand the Publisher Network

• Drive delivery of new fields, features, and capabilities to existing integrations
• Partner with strategic publishers (e.g., Tier 1 platforms) to beta test and adopt new functionality
• Identify product gaps and advocate for scalable solutions that improve customer outcomes
• Contribute to automation initiatives that reduce manual operational work across Yext

Strategic Stakeholder Leadership

• Act as the technical liaison between Engineering, Product, Publisher Partnerships, Support, and Publisher contacts
• Translate complex technical issues into clear business impact for non-technical stakeholders
• Escalate systemic risks appropriately and influence prioritization when integration health is at risk
• Support high-impact strategic client escalations involving Tier 1 publishers when needed

What Makes This Role Unique

TPM is not a traditional support function. It is a technical ownership role responsible for the architecture, reliability, and evolution of Yext’s publisher ecosystem.

TPMs reduce Product and Engineering load by:

• Conducting integration R&D
• Defining requirements with precision
• Filtering and resolving false escalations
• Building monitoring and automation systems
• Driving scalable improvements

This role requires comfort operating in ambiguity, making technical recommendations independently, and influencing cross-functional outcomes without formal authority.

What You Have

• BA/BS in Engineering, Computer Science, or related technical field (or equivalent technical depth through experience)
• Strong systems thinking and ability to reason through APIs, data flows, and integration architectures
• Experience working with APIs and reading technical documentation
• Proficiency with SQL and data analysis (Snowflake or similar data warehouses)
• Experience writing scripts in Python (or similar language) to automate workflows or analyze data
• Strong technical debugging and root cause analysis skills
• Ability to write structured functional and technical documentation
• Excellent communication skills across both technical and non-technical audiences
• High ownership mentality and ability to operate independently in ambiguous environments

Success in This Role Looks Like

• Publisher integrations launch on time with minimal post-release defects
• Integration health metrics trend positively over time
• Systemic issues are solved at scale rather than via one-off fixes
• Engineering load related to publisher integrations is reduced through TPM ownership
• Strategic publisher relationships result in expanded capabilities and improved customer outcomes

#LI-JS2

At DBeaver, our team has a shared vision to integrate data into the routines and decision-making process of every individual. With a dedicated community of over 10 million active users worldwide who constantly inspire us, our open-source approach fuels innovation within. 

Today, DBeaver is the leading provider of cross-platform enterprise data and database software and we’re seeking a Product Marketing Manager to join our team. You will bridge the gap between internal product and go-to-market teams by owning the strategy on how we communicate our products and features. You'll become the expert on what DBeaver does, who it's for, and how it stands apart from the competition. 

Location: This role can be based remotely in the United States or Europe, or hybrid in our offices in Belgrade, Serbia, or Budapest, Hungary.

What You’ll Do:

• Understand and define how we strategically talk about DBeaver’s existing and future products and features: what they do, who they’re for, and why they’re different.
• Translate DBeaver’s technical details into clear, compelling narratives for different audiences.
• Work cross-functionally with engineering/product, marketing, sales, and customer success to ensure strong internal alignment and understanding of DBeaver’s value and differentiation.
• Help sales and marketing teams improve campaigns, collateral, and external messaging through internal education and alignment.

Your Impact: 

• Shape the voice of DBeaver in the global data market by defining and championing product differentiation that resonates with millions of users.
• Accelerate product adoption and customer success through strategic messaging that makes complex database technology accessible and valuable to diverse audiences.

What You Bring: 

We are open to two different types of candidates for this role:

Technical user or engineer who is seeking to transition into a marketing career. In this case, you are someone who has:

• Hands-on experience with relational databases or database management tools -- you know how they function, how users interact with databases, etc. 
• Strong writing skills -- you're empathetic to the needs of different personas and can translate technical concepts for both technical and non-technical audiences.
• You’ve been looking for a role that uses your technical knowledge, but adds a creative writing or marketing component beyond coding every day. 
• If this is you, we encourage you to drop a few sentences into your application or cover letter on why you’ve been seeking this type of career transition!

OR

Marketing or Product Marketing pro. In this case, you are someone who has:

• 2+ years of product marketing experience
• Proven experience quickly onboarding and understanding feature-rich, developer tool software products; or previous experience marketing for database or databases management tools.
• Demonstrated success with cross-team alignment, messaging, and enablement for supporting existing and future product/feature launches. 
• You're empathetic to the needs of different personas and can translate technical concepts for both technical and non-technical audiences.
• Analytical mindset, comfortable interpreting product metrics or market data
• Bonus Skills: Familiarity with open source ecosystems or products.

Skills Can Be Learned, But Passion Can't: Don't worry if your resume doesn't tick every box. In this role, we value a passion for databases, and strong writing or marketing skills. If you're a quick learner with the drive to succeed, we encourage you to apply.

About DBeaver:

DBeaver Corporation provides a full-featured data solution that easily adapts to users' needs, from open-source tools, to all-in-one enterprise software. Our mission is to make it possible for all kinds of people and organizations to leverage all kinds of data.  

We are committed to creating a diverse and inclusive workplace where everyone feels welcomed and valued. If you are looking for an opportunity to join a collaborative and supportive team, we invite you to apply today.

At DBeaver, our team has a shared vision to integrate data into the routines and decision-making process of every individual. With a dedicated community of over 10 million active users worldwide who constantly inspire us, our open-source approach fuels innovation within. 

Today, DBeaver is the leading provider of cross-platform enterprise data and database software and we’re seeking a Product Marketing Manager to join our team. You will bridge the gap between internal product and go-to-market teams by owning the strategy on how we communicate our products and features. You'll become the expert on what DBeaver does, who it's for, and how it stands apart from the competition. 

Location: This role can be based remotely in the United States or Europe, or hybrid in our offices in Belgrade, Serbia, or Budapest, Hungary.

What You’ll Do:

• Understand and define how we strategically talk about DBeaver’s existing and future products and features: what they do, who they’re for, and why they’re different.
• Translate DBeaver’s technical details into clear, compelling narratives for different audiences.
• Work cross-functionally with engineering/product, marketing, sales, and customer success to ensure strong internal alignment and understanding of DBeaver’s value and differentiation.
• Help sales and marketing teams improve campaigns, collateral, and external messaging through internal education and alignment.

Your Impact: 

• Shape the voice of DBeaver in the global data market by defining and championing product differentiation that resonates with millions of users.
• Accelerate product adoption and customer success through strategic messaging that makes complex database technology accessible and valuable to diverse audiences.

What You Bring: 

We are open to two different types of candidates for this role:

Technical user or engineer who is seeking to transition into a marketing career. In this case, you are someone who has:

• Hands-on experience with relational databases or database management tools -- you know how they function, how users interact with databases, etc. 
• Strong writing skills -- you're empathetic to the needs of different personas and can translate technical concepts for both technical and non-technical audiences.
• You’ve been looking for a role that uses your technical knowledge, but adds a creative writing or marketing component beyond coding every day. 
• If this is you, we encourage you to drop a few sentences into your application or cover letter on why you’ve been seeking this type of career transition!

OR

Marketing or Product Marketing pro. In this case, you are someone who has:

• 2+ years of product marketing experience
• Proven experience quickly onboarding and understanding feature-rich, developer tool software products; or previous experience marketing for database or databases management tools.
• Demonstrated success with cross-team alignment, messaging, and enablement for supporting existing and future product/feature launches. 
• You're empathetic to the needs of different personas and can translate technical concepts for both technical and non-technical audiences.
• Analytical mindset, comfortable interpreting product metrics or market data
• Bonus Skills: Familiarity with open source ecosystems or products.

Skills Can Be Learned, But Passion Can't: Don't worry if your resume doesn't tick every box. In this role, we value a passion for databases, and strong writing or marketing skills. If you're a quick learner with the drive to succeed, we encourage you to apply.

About DBeaver:

DBeaver Corporation provides a full-featured data solution that easily adapts to users' needs, from open-source tools, to all-in-one enterprise software. Our mission is to make it possible for all kinds of people and organizations to leverage all kinds of data.  

We are committed to creating a diverse and inclusive workplace where everyone feels welcomed and valued. If you are looking for an opportunity to join a collaborative and supportive team, we invite you to apply today.

Position Overview: 
You will lead, own and drive the evolution of market-leading solutions within the Diligent ecosystem. You will gain an in-depth knowledge of customers’ needs, the business domain, and corporate strategy to ensure the product evolves to deliver on all these fronts.  As Product Manager you will develop relationships and collaborate with internal stakeholders and cross-functional teams  in order to define the product vision, identify and work through dependencies with other products, and actively solicit feedback on your products and roadmap.

Key Responsibilities
• Responsible for the product(s) roadmap, from ideation to launch. 
• Be the voice of the customer in our product team, by clearly communicating and sharing insights about our customers and how we can get their jobs done better.
• Serve as the leader of a cross-functional team of developers, UX designers, and stakeholders in Customer  Success, Sales, and Marketing.
• Delivery of high quality user experiences on multiple platforms (Mobile, Web, Desktop) for the target  personas.
• Responsible for creating and maintaining a prioritized backlog of user stories with clearly written user  stories.
• Develop and maintain a strong knowledge of the business domain, applying problem solving skills to address critical and complex issues to ensure the product evolves in light with the organizational strategy.
• Responsible for the ongoing tracking of product performance, user engagement, and outcomes measurement.
• Monitor the external market landscape, including competitor analysis and market trends to inform the product roadmap. 

Required Experience/Skills:
• 4+ years’ experience in a product management role
• Experience working with SaaS products.
• Proven experience and day to day usage skill of AI tools
• Excellent communication skills. 
• Demonstrate experience in writing technical and functional requirements. 
• Demonstrate experience interacting directly with stakeholders at all levels of the business. 
• Demonstrate strong organisational skills and ability to coordinate with other development teams. 
• Experience integrating with multiple products (desirable). 
• Certified Scrum Product Owner or similar qualifications (desirable)

#LI-Hybrid

Job Description

You are the first point of contact for customers, supporting them in taking back control of their payment process and giving them insight into the FX market. By taking them into the world of currencies, rates, hedging and how to implement this as efficiently as possible in their business, you help reduce risks and strengthen trust.

What will you Do?

In addition to our innovative technology and solutions, our people are vital to our success. Our team has the ambition to help internationally trading companies regain control of their payments by making the market open and transparent. By responding to the wishes and needs of the customer, you know how to translate our products into the best possible solution and use. By providing the customer with insight into exchange rates, various currencies and the simplicity of multi-currency payments, you give them the confidence to further strengthen and expand their international presence. You act as a sparring partner and can switch quickly between various tasks and responsibilities. You are the point of contact for the customer.

You are responsible for the entire sales cycle; from lead generation and prospecting to closing the deal and onboarding. By building a strong network and extensive knowledge of the FX market, you help clients achieve strategic objectives.

What do you bring?

• Affinity with the financial sector and the FX market

• 1-2 years of relevant sales experience

• Bachelor / Master in Business or Finance

• Native Hungarian speaker and fluent in English 

• Good communication skills and business acumen

• Strong analytical skills

You have courage and see it as a challenge to conquer the Hungarian market with a new service. You are a self-starter who likes to take the initiative and keep challenging yourself to bring out the best in yourself. In addition, you can use your analytical insight and experience to further develop our sales strategy and grow together with our sales team.

What do we offer?

In the financial area of Budapest you will become part of one of the fastest-growing scale-ups of the moment. You form a team with motivated and pleasant colleagues with the common goal of becoming the pioneer in Europe.

Our benefits …

• A competitive salary

• A good bonus based on your development and results achieved

• 25 vacation days

• All the necessities to be able to perform your work as well as possible

• An onboarding and buddy program for a good start

• You are an important part of building a strong brand from an innovative and fast-growing scaleup with great ambitions. You will develop quickly, both on a professional and personal level and internationally and nationally.

Who are we? 

iBanFirst is an international financial services provider offering alternative payment solutions to traditional banking. 

Founded in 2013, iBanFirst is a fintech that developed a banking platform to enable international SMEs to carry out fast, secure and fairly priced multi-currency transactions. 

Thanks to iBanFirst, finance teams can send and receive payments in more than 30 currencies and benefit from personalized support to cover their foreign exchange exposure. 

Since 2016, iBanFirst has raised 46 million euros and in May 2021, the Californian fund Marlin Equity Partners invested €200M to further accelerate the growth and development of iBanFirst. 

Joining iBanFirst is a unique opportunity to develop your skills and evolve quickly in an international company that is at the cutting edge of innovation. 

Gaby #LI-GA1

#LI-Onsite

About Us

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter. 

With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner. 

Job Description

This is a remote role.

The role of Senior Global Service Associate (‘GSA’) forms the backbone of the HSP Group Customer service delivery experience.  Acting as the primary contact point for our customers, the Senior Global Service Associate will perform and coordinate the delivery of accounting and tax compliance services. 

To be successful within this role, the Senior Global Service Associate should have solid knowledge in both accounting and tax and should have been involved in managing customer relationships. 

Responsibilities: 

• Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services. 
• Monitor and manage accounting and tax compliance requirements for clients, including tax and statutory filings. 
• Provide guidance to clients on accounting and tax best practices. 
• Coordinate with internal teams and local service providers to ensure timely delivery of services. 
• Develop and maintain excellent relationships both with clients and local service providers/teams to understand their needs and provide customized solutions with a proactive approach. 
• Support the development and implementation of new services and processes to improve the client experience. 
• Maintain accurate records of client information and ensure all documentation is up to date and complete by leverage the Systems include but not limited to Salesforce, SharePoint, FreshDesk, Microsoft Teams, and any other related software systems. 
• Create service tickets and sense check data provided by customers and/or local service providers/teams. Monitor the status of assigned tasks and tickets, provide regular updates where required. 
• Respond to customer ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons. 
• Build and maintain region and/or service line specific knowledge base. 
• Additional duties as assigned. 

Qualifications: 

• 5 years minimum experience with Accounting and Tax in a customer facing service delivery capacity. 
• Certified Public Accountant (CPA) a plus.
• Experience with IFRS and US GAAP. 
• Experience with market accounting systems such as Netsuite, Xero, SAGE Intacct, QuickBooks, or others.  
• General understanding of the differences and complexities of Bookkeeping, Accounts Payable & Receivable Processes, Management Reporting, Consolidation services, and the like across multiple jurisdictions. 

Requirements: 

• Strong customer facing skills.
• Excellent communication skills, both written and verbal. 
• Excellent analytical and problem-solving skills. 
• Project management and/or onboarding experience.
• Proficiency in Microsoft suite – Word, Excel, PowerPoint, Visio. 
• Dependable, consistent performer with a positive attitude and an ability to listen and work collaboratively across an organisation. 
• Self-motivated, detail orientated and driven with the ability to meet deadlines. 
• Ability to adapt to an evolving environment. 
• Works well with a team environment and be a proactive contributor to the overall success of the team. 
• Ability to manage multiple business relationships effectively and harmoniously. 

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

Position Overview

Lead the Future of GRC (Governance Risk & Compliance) Technology!

We’re looking for a strategic technical leader with a track record of building great teams, delivering scalable systems, and transforming engineering organizations. If you thrive in complex problem spaces, love building world-class platforms, and want to play a key role in our AI-native transformation, we want to talk to you. 

Key Responsibilities

• Build high-performing, AI-enabled teams that deliver real value fast—especially within our Budapest Global Center for Product Innovation
• Lead engineering for one or more of our strategic products, driving design, delivery, and quality across multiple agile teams
• Architect for the future: Define technical strategy, system architecture, and integration of AI/ML-powered components
• Champion engineering best practices—from design and security reviews to continuous delivery and reliability
• Infuse AI into the product: Identify, prioritize, and implement opportunities for machine learning, NLP, and intelligent automation
• Be a cultural builder: Create a space for innovation, ownership, and continuous learning
• Partner across disciplines—Product, Design, Data Science—to deliver high-impact outcomes
• Ensure ethical, secure, and privacy-conscious implementation of AI and data capabilities
• Inspire through leadership: Mobilize the team in moments that matter, from solving critical customer issues to celebrating key wins
• Contribute to company-wide strategy and help shape the future of Diligent's global technology organization 

Requiered Experiences/Skills

• 7+ years of engineering leadership experience, including multiple years building SaaS products
• A strong track record of scaling products and teams, especially in fast-moving, innovative companies
• Passion for mentoring engineering leaders and building inclusive, high-performance cultures
• Deep familiarity with modern cloud-native architecture
• Experience with AI/ML platforms and integrating AI into customer-facing products
• Understanding of AI ethics, data governance, and responsible AI principles
• Proven success in leading agile delivery at scale and fostering DevOps/SRE mindsets
• Sharp business instincts, with the ability to collaborate cross-functionally and drive product strategy
• Excellent communication and influence skills at executive and organizational levels 

#LI-Hybrid

About Us

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter. 

With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner. 

Job Description

This is a remote role.

As a Sr. Program Manager, you will primarily lead Project Consulting initiatives customer projects.

You will be accountable for meeting your annual billable target, which will be communicated by your line manager.

Success in this role requires proactivity, diligence, accurate and timely reporting (both customer-facing and internal), and deep expertise in key service lines: Accounting & Tax, Legal Entity Management, HR and Payroll.

Serving as the primary point of contact for both customers and HSP partners, you must demonstrate exceptional customer-facing skills, relationship management, and strong project and program management capabilities.

Additionally, you will contribute to departmental processes and deliverables and may also be asked to support related tasks requiring your expertise and collaboration.

Responsibilities: 

• Creation of Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.
• Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.
• Liaising with local HSP experts, maintaining good relationships and open communication.
• Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.
• Ensure smooth handovers to BAU operations.
• Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.
• Creation of processes and GAP analysis for your customers.
• when supporting Onboarding: Onboard portfolio of clients to HSP. These projects can be varied and include, although not limited to, Payroll, Accounting, Entity Management, HR, amongst others.
• Additional duties as assigned.

Qualifications: 

• Bachelor’s or master’s degree in business or a related field.
• 5+ years of proven experience in program and/or project management.
• Demonstrated expertise in stakeholder management and Change Management.
• Proven experience leading and managing teams.
• Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Industry experience in Payroll is a requirement. Knowledge of Accounting, EOR and/or Entity Management, with technical knowledge related to international expansion is a plus.
• Knowledge of ADP Solutions, their methodologies, and applications are essential for this role. Knowledge of Cloudpay and other Payroll vendors platforms are a plus.
• Strong problem-solving skills and ability to work independently.
• Exceptional verbal and written communication skills

Skills and Competencies

• Exceptional verbal and written communication skills.
• Reliable, proactive, and consistent performer with a positive attitude and strong collaboration skills.
• Excellent communication abilities with senior stakeholders, both internal and external.
• Assertive yet tactful, capable of managing multiple business relationships effectively.
• Highly self-motivated, detail-oriented, and skilled at prioritizing and executing tasks under tight deadlines in a fast-paced, dynamic environment.
• Strong ability to coordinate across multiple projects, ensuring alignment with overall business objectives.
• Skilled at fostering transparent communication with stakeholders regarding project issues and service decisions.
• Proficient in producing accurate, timely program status reports throughout the project lifecycle.
• Adept at analysing program risks and implementing mitigation strategies.
• Team-oriented contributor who works well in collaborative environments.

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

About Us

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter. 

With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner. 

Job Description

This is a remote role.

As a Sr. Program Manager, you will primarily lead Project Consulting initiatives customer projects.

You will be accountable for meeting your annual billable target, which will be communicated by your line manager.

Success in this role requires proactivity, diligence, accurate and timely reporting (both customer-facing and internal), and deep expertise in key service lines: Accounting & Tax, Legal Entity Management, HR and Payroll.

Serving as the primary point of contact for both customers and HSP partners, you must demonstrate exceptional customer-facing skills, relationship management, and strong project and program management capabilities.

Additionally, you will contribute to departmental processes and deliverables and may also be asked to support related tasks requiring your expertise and collaboration.

Responsibilities: 

• Creation of Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.
• Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.
• Liaising with local HSP experts, maintaining good relationships and open communication.
• Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.
• Ensure smooth handovers to BAU operations.
• Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.
• Creation of processes and GAP analysis for your customers.
• when supporting Onboarding: Onboard portfolio of clients to HSP. These projects can be varied and include, although not limited to, Payroll, Accounting, Entity Management, HR, amongst others.
• Additional duties as assigned.

Qualifications: 

• Bachelor’s or master’s degree in business or a related field.
• 5+ years of proven experience in program and/or project management.
• Demonstrated expertise in stakeholder management and Change Management.
• Proven experience leading and managing teams.
• Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Industry experience in Payroll is a requirement. Knowledge of Accounting, EOR and/or Entity Management, with technical knowledge related to international expansion is a plus.
• Knowledge of ADP Solutions, their methodologies, and applications are essential for this role. Knowledge of Cloudpay and other Payroll vendors platforms are a plus.
• Strong problem-solving skills and ability to work independently.
• Exceptional verbal and written communication skills

Skills and Competencies

• Exceptional verbal and written communication skills.
• Reliable, proactive, and consistent performer with a positive attitude and strong collaboration skills.
• Excellent communication abilities with senior stakeholders, both internal and external.
• Assertive yet tactful, capable of managing multiple business relationships effectively.
• Highly self-motivated, detail-oriented, and skilled at prioritizing and executing tasks under tight deadlines in a fast-paced, dynamic environment.
• Strong ability to coordinate across multiple projects, ensuring alignment with overall business objectives.
• Skilled at fostering transparent communication with stakeholders regarding project issues and service decisions.
• Proficient in producing accurate, timely program status reports throughout the project lifecycle.
• Adept at analysing program risks and implementing mitigation strategies.
• Team-oriented contributor who works well in collaborative environments.

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

About Us

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter. 

With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner. 

Job Description

This is a remote role.

As a Sr. Program Manager, you will primarily lead Project Consulting initiatives customer projects.

You will be accountable for meeting your annual billable target, which will be communicated by your line manager.

Success in this role requires proactivity, diligence, accurate and timely reporting (both customer-facing and internal), and deep expertise in key service lines: Accounting & Tax, Legal Entity Management, HR and Payroll.

Serving as the primary point of contact for both customers and HSP partners, you must demonstrate exceptional customer-facing skills, relationship management, and strong project and program management capabilities.

Additionally, you will contribute to departmental processes and deliverables and may also be asked to support related tasks requiring your expertise and collaboration.

Responsibilities: 

• Creation of Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.
• Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.
• Liaising with local HSP experts, maintaining good relationships and open communication.
• Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.
• Ensure smooth handovers to BAU operations.
• Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.
• Creation of processes and GAP analysis for your customers.
• when supporting Onboarding: Onboard portfolio of clients to HSP. These projects can be varied and include, although not limited to, Payroll, Accounting, Entity Management, HR, amongst others.
• Additional duties as assigned.

Qualifications: 

• Bachelor’s or master’s degree in business or a related field.
• 5+ years of proven experience in program and/or project management.
• Demonstrated expertise in stakeholder management and Change Management.
• Proven experience leading and managing teams.
• Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Industry experience in Payroll is a requirement. Knowledge of Accounting, EOR and/or Entity Management, with technical knowledge related to international expansion is a plus.
• Knowledge of ADP Solutions, their methodologies, and applications are essential for this role. Knowledge of Cloudpay and other Payroll vendors platforms are a plus.
• Strong problem-solving skills and ability to work independently.
• Exceptional verbal and written communication skills

Skills and Competencies

• Exceptional verbal and written communication skills.
• Reliable, proactive, and consistent performer with a positive attitude and strong collaboration skills.
• Excellent communication abilities with senior stakeholders, both internal and external.
• Assertive yet tactful, capable of managing multiple business relationships effectively.
• Highly self-motivated, detail-oriented, and skilled at prioritizing and executing tasks under tight deadlines in a fast-paced, dynamic environment.
• Strong ability to coordinate across multiple projects, ensuring alignment with overall business objectives.
• Skilled at fostering transparent communication with stakeholders regarding project issues and service decisions.
• Proficient in producing accurate, timely program status reports throughout the project lifecycle.
• Adept at analysing program risks and implementing mitigation strategies.
• Team-oriented contributor who works well in collaborative environments.

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

This role is located in Budapest, Hungary — We are a hybrid work environment and are in the office 3+ days/week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About You:

This role represents a strategic merger between the Tulip Library and the Tulip Experience Center (TEC). As an Ecosystem & Low-Code Developer, you will architect composable assets and demo environments that showcase the platform's power to prospective clients. You lead the charge in AI transformation — designing the user journey for a world where Tulip builders use AI to create solutions — and own the full development lifecycle from scoping to commercial enablement.

What skills do I need?

• 2+ years of experience in solution engineering, content creation, or technical development
• Hands-on AI proficiency — you've built repeatable workflows, prompt libraries, and templates that save time and improve output quality
• Strong technical aptitude with a data-driven mindset and basic programming knowledge
• Excellent English communication skills, with the ability to translate complex technical features into clear, benefit-driven language
• Nice to have: Interest in UX/service design, AI tools, or MCP servers
• Nice to have: Genuine curiosity and empathy for manufacturing processes and frontline operations
• Relevant degree in Engineering (Process, Industrial, Mechanical) or Design (Product, Industrial), or equivalent working experience

Key Responsibilities: 

• Develop and maintain a high-quality catalog of pre-built applications, API connectors, and custom UI widgets to drive rapid platform adoption across the Tulip Library
• Design and test AI-centric user journeys that help Tulip builders create solutions faster and more effectively, moving from personal AI use to team-level impact
• Manage the end-to-end development lifecycle of Library assets — from concept scoping and technical architecture to testing and quality assurance across diverse customer environments
• Architect and implement standard demo environments that communicate the value of Tulip, specifically highlighting how AI can transform frontline operations for prospective clients
• Build internal tools, prompt libraries, and playbooks that reduce ramp time for new builders and establish the standard for AI-integrated manufacturing workflows
• Write comprehensive technical guides and produce walkthrough videos; collaborate with Product, Marketing, and Sales teams to ensure all content aligns with company positioning and enables commercial success

Key Collaborators:

• Product and Engineering Team — provide direct feedback on platform capabilities and collaborate on integrating new features, especially AI tools
• Product Marketing Team — ensure Library content and demos align with company messaging and the vision of an AI-augmented workforce
• Sales and Presales Teams — build high-impact demos and enable internal teams to use developed tools and AI workflows effectively
• Customer Success & Education — provide materials that support customer onboarding and long-term success

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered. We're building a strong, diverse team that values hard work, families, and personal well-being.

Benefits of working with us include:

• Direct impact on product and culture
• Private Healthcare insurance
• Company equity
• Virtual company events and happy hours
• Flexible work schedule and unlimited vacation policy
• Team Lunches in KFT Hub and office snacks
• Learning & Development benefits
• HU Eyeglass Benefit
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

This role is located in Budapest, Hungary - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

You will play a crucial role in optimizing our business systems and driving operational efficiency across our business functions. You will collaborate closely with sales, marketing, post-sales, and finance teams to enhance processes and support strategic initiatives. You will be instrumental in leveraging technology to streamline operations and improve sales productivity.

What skills do I need? 

• 1 - 2 years of experience in Salesforce, including any combination of configuration and development, automation building, user management.
• Expertise in AI-driven automation and middleware, specifically using tools like Zapier, n8n, or Claude Code to build cross-platform workflows and simplify complex data management.
• Strong ability to partner with business stakeholders to understand business process challenges and provide guidance on technical solutions
• Proven ability to implement technical solutions that drive business processes
• Self-motivated and curious problem-solver who remains calm under pressure, driving impact and continuous development while managing competing priorities in a high-growth SaaS environment.
• BA/BS in Business, Engineering, or other quantitative field

Key Responsibilities:

• System Administration: Provision, troubleshoot, and support our commercial stack (Salesforce, Gong, ZoomInfo, Spotlight.ai, Amplemarket, etc.). Serve as the primary point of contact for all user and system issues.
• AI & Workflow Automation: Design and maintain scalable automations using Zapier and n8n; utilize Claude Code and other AI tools to write scripts, build integrations, and automate repetitive GTM tasks.
• Process Improvement: Partner with GTM leaders to identify gaps, prioritize enhancements, and maintain a clear roadmap that drives productivity and revenue impact.
• Data & Reporting: Ensure key objects and fields are structured for reliable reporting. Build or tune Salesforce reports and dashboards for ad-hoc and recurring analytics.
• Documentation & Enablement: Create succinct user guides, process maps, and change-logs so teams know how (and why) things work. Train users on new features and best practices.Security & Compliance: Partner with IT & Security to enforce role-based access, data retention policies, and audit requirements.
• Project Leadership: Lead small-to-mid-size projects from scoping through UAT and rollout.

Key Collaborators:

• GTM Operations
• Sales
• Customer Success
• Partner / Channel Team
• Marketing
• Finance

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Private Healthcare insurance 
• Company equity
• Virtual company events and happy hours
• Flexible work schedule and unlimited vacation policy
• Team Lunches in KFT Hub and office snacks
• Learning & Development benefits 
• HU Eyeglass Benefit
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

Position Overview: 

As a Senior Product Manager at Diligent, you will own your own product roadmap and drive the solution in the right direction by identifying market and customer needs and opportunities. You will be in direct contact with our customers to  understand their needs, bring in market insights and data, and communicate with internal stakeholders to ensure the right vision is achieved for individual solutions. This is a cross-functional role, delivering impactful solutions on our Diligent Platform.

Key Responsibilities

• Develop and implement the product strategy that align to the company vision and strategy.
• Responsible for the product(s) roadmap, from ideation to launch.
• Be the voice of the customer in our product team, by clearly communicating and sharing insights about our customers and how we can get their jobs done better.
• Serve as the leader of a cross-functional team of developers, UX designers, and stakeholders in Customer Success, Sales, and Marketing.
• Detailed understanding of functional capabilities and limitations, user scenarios, and business value derived for a product(s) and how they intersect with other Diligent products and 3rd-party products
• Delivery of high quality and on-time user experiences on multiple platforms (Mobile, Web, Desktop) for the target personas. 
• Responsible for creating and maintaining a prioritized backlog of user stories with clearly written user stories. 
• Develop and maintain a strong knowledge of the business domain, applying problem solving skills to address critical and complex issues to ensure the product evolves in light with the organizational strategy. 
• Responsible for the ongoing tracking of product performance, user engagement, and outcomes measurement.
• Monitor the external market landscape, including competitor analysis and market trends to inform the product roadmap. 

Required Experience/Skills:

• 4+ years’ experience in a product management role, including predominantly SaaS product experience in more recent years
• Excellent written and verbal communication skills and a strong business acumen.
• 1-3 years domain and market expertise
• Demonstrate experience in writing technical and functional requirements.
• Demonstrate experience interacting directly with stakeholders at all levels of the business.
• Demonstrate strong organizational skills and ability to coordinate with other development teams.
• Experience integrating with multiple products (desirable).
• Certified Scrum Product Owner or similar qualifications (desirable)

About Us

At HSP Group, we're pioneering a new niche within the fast-growing industry of global expansion management. As a Stage B startup, we focus on delivering value through relentless innovation, execution, and customer delight. As part of a small but highly experienced and dynamic team, you will play a critical role in our company's success.

About Gateway HR

Gateway HR is our HRI

S platform designed specifically for global expansion management. It offers deep integration with Gateway GXM — our flagship global entity management platform — enabling capabilities like automatic payslip generation, intelligent contract management, and seamless cross-border compliance.

Our platform ecosystem already includes AI-powered document recognition and classification in production, event-driven serverless architecture on Azure, and a growing suite of integrated tools spanning HR, entity management, and compliance.

Job Description

This is a remote role

We're looking for a Lead Backend Engineer to own the technical direction of Gateway HR and drive its deep integration with GXM. You'll combine hands-on platform development with technical leadership of external development teams — evolving the architecture, building innovative features, and representing HSP's engineering standards across the codebase.

This is not a pure management role. You'll be writing code, reviewing PRs, challenging architectural decisions, and shipping features — while also setting the bar for quality and engineering practices.

The Team

You'll join a small, distributed engineering organization. Day-to-day, you'll work closely with the GXM backend team, an external development partner, and the product team. You report to the Director of Engineering. 

In your first 90 days, expect to: get hands-on with both the Gateway HR and GXM codebases, establish your code review cadence with the external team, ship your first meaningful feature and start shaping the integration roadmap.

Responsibilities

Architecture & Development

• Evolve the Gateway HR architecture for scale, reliability, and deeper integration with GXM
• Design and build backend systems for automated payroll processing, compliance monitoring, and intelligent document handling
• Extend AI capabilities already in production (document recognition, classification) to new HR workflows
• Design APIs and event-driven workflows using Azure Service Bus for complex, multi-tenant operations
• Work across both MongoDB and PostgreSQL — our ecosystem uses both, and you'll need fluency in each

Engineering Excellence & External Team Management

• Lead and manage external development teams — enforce standards, challenge estimates, catch quality gaps
• Conduct rigorous code reviews and establish testing strategies (unit, integration, end-to-end)
• Build CI/CD pipelines using GitHub Actions for rapid, safe deployment
• Implement observability and monitoring for distributed HR workflows
• Champion code quality through documentation, mentoring, and leading by example

Leadership & Collaboration

• Mentor backend and full-stack developers — both internal and external
• Represent HSP's engineering interests when working with external development partners
• Collaborate with the GXM team on shared infrastructure, integration patterns, and architectural decisions
• Work with product to translate HRIS vision into technical reality
• Implement feature flag strategies for safe rollout of new capabilities

Qualifications

Required

• 7+ years backend development, 3+ years in technical leadership
• Experience in a regulated or compliance-heavy industry — finance, healthcare, HR/payroll, or large-scale e-commerce — where data security, audit trails, and regulatory requirements are non-negotiable
• TypeScript/Node.js — maintainable, production-ready code
• Azure serverless — Functions, Service Bus, API Management
• PostgreSQL with ORM experience (Sequelize or similar)
• MongoDB with advanced data modeling
• Experience managing external development teams — code reviews, quality enforcement, architectural guidance
• Event-driven architecture and distributed systems design
• Terraform for infrastructure as code
• GitHub Actions for CI/CD
• Track record of establishing engineering practices and raising quality standards

Preferred

• Background in HR technology, payroll platforms, or global workforce management —understanding multi-country employment, compliance, and employee lifecycle challenges
• Cerbos or similar policy-based authorization engines
• WorkOS or similar identity/authentication platforms
• Novu or similar notification infrastructure
• Python for AI/ML integration, data analytics, or workflow scripting
• Terragrunt for advanced IaC patterns
• System migration and refactoring experience — evolving legacy systems while maintaining uptime
• Multi-tenant SaaS architecture and global scalability patterns

Why Join Us?

• Own the technical direction of a platform deeply integrated with our flagship GXM product
• Lead both internal and external teams — a true engineering leadership role, not just coding
• Real AI in production — not buzzwords, but working document recognition and classification you'll extend
• Direct impact on product direction, architecture, and engineering culture
• Modern stack — Azure serverless, TypeScript, event-driven, infrastructure as code
• Remote-first culture with a small, experienced team where your leadership directly shapes the product
• Unique market position — deep integration between HR and global expansion management

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

About Us

At HSP Group, we're pioneering a new niche within the fast-growing industry of global expansion management. As a Stage B startup, we focus on delivering value through relentless innovation, execution, and customer delight. As part of a small but highly experienced and dynamic team, you will play a critical role in our company's success.

About Gateway HR

Gateway HR is our HRIS platform designed specifically for global expansion management. It offers deep integration with Gateway GXM — our flagship global entity management platform — enabling capabilities like automatic payslip generation, intelligent contract management, and seamless cross-border compliance.

Our platform ecosystem already includes AI-powered document recognition and classification in production, event-driven serverless architecture on Azure, and a growing suite of integrated tools spanning HR, entity management, and compliance.

Job Description

This is a remote role

We're looking for a Lead Backend Engineer to own the technical direction of Gateway HR and drive its deep integration with GXM. You'll combine hands-on platform development with technical leadership of external development teams — evolving the architecture, building innovative features, and representing HSP's engineering standards across the codebase.

This is not a pure management role. You'll be writing code, reviewing PRs, challenging architectural decisions, and shipping features — while also setting the bar for quality and engineering practices.

The Team

You'll join a small, distributed engineering organization. Day-to-day, you'll work closely with the GXM backend team, an external development partner, and the product team. You report to the Director of Engineering. 

In your first 90 days, expect to: get hands-on with both the Gateway HR and GXM codebases, establish your code review cadence with the external team, ship your first meaningful feature and start shaping the integration roadmap.

Responsibilities

Architecture & Development

• Evolve the Gateway HR architecture for scale, reliability, and deeper integration with GXM
• Design and build backend systems for automated payroll processing, compliance monitoring, and intelligent document handling
• Extend AI capabilities already in production (document recognition, classification) to new HR workflows
• Design APIs and event-driven workflows using Azure Service Bus for complex, multi-tenant operations
• Work across both MongoDB and PostgreSQL — our ecosystem uses both, and you'll need fluency in each

Engineering Excellence & External Team Management

• Lead and manage external development teams — enforce standards, challenge estimates, catch quality gaps
• Conduct rigorous code reviews and establish testing strategies (unit, integration, end-to-end)
• Build CI/CD pipelines using GitHub Actions for rapid, safe deployment
• Implement observability and monitoring for distributed HR workflows
• Champion code quality through documentation, mentoring, and leading by example

Leadership & Collaboration

• Mentor backend and full-stack developers — both internal and external
• Represent HSP's engineering interests when working with external development partners
• Collaborate with the GXM team on shared infrastructure, integration patterns, and architectural decisions
• Work with product to translate HRIS vision into technical reality
• Implement feature flag strategies for safe rollout of new capabilities

Qualifications

Required

• 7+ years backend development, 3+ years in technical leadership
• Experience in a regulated or compliance-heavy industry — finance, healthcare, HR/payroll, or large-scale e-commerce — where data security, audit trails, and regulatory requirements are non-negotiable
• TypeScript/Node.js — maintainable, production-ready code
• Azure serverless — Functions, Service Bus, API Management
• PostgreSQL with ORM experience (Sequelize or similar)
• MongoDB with advanced data modeling
• Experience managing external development teams — code reviews, quality enforcement, architectural guidance
• Event-driven architecture and distributed systems design
• Terraform for infrastructure as code
• GitHub Actions for CI/CD
• Track record of establishing engineering practices and raising quality standards

Preferred

• Background in HR technology, payroll platforms, or global workforce management —understanding multi-country employment, compliance, and employee lifecycle challenges
• Cerbos or similar policy-based authorization engines
• WorkOS or similar identity/authentication platforms
• Novu or similar notification infrastructure
• Python for AI/ML integration, data analytics, or workflow scripting
• Terragrunt for advanced IaC patterns
• System migration and refactoring experience — evolving legacy systems while maintaining uptime
• Multi-tenant SaaS architecture and global scalability patterns

Why Join Us?

• Own the technical direction of a platform deeply integrated with our flagship GXM product
• Lead both internal and external teams — a true engineering leadership role, not just coding
• Real AI in production — not buzzwords, but working document recognition and classification you'll extend
• Direct impact on product direction, architecture, and engineering culture
• Modern stack — Azure serverless, TypeScript, event-driven, infrastructure as code
• Remote-first culture with a small, experienced team where your leadership directly shapes the product
• Unique market position — deep integration between HR and global expansion management

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

About Us

At HSP Group, we're pioneering a new niche within the fast-growing industry of global expansion management. As a Stage B startup, we focus on delivering value through relentless innovation, execution, and customer delight. As part of a small but highly experienced and dynamic team, you will play a critical role in our company's success.

About Gateway HR

Gateway HR is our HRIS platform designed specifically for global expansion management. It offers deep integration with Gateway GXM — our flagship global entity management platform — enabling capabilities like automatic payslip generation, intelligent contract management, and seamless cross-border compliance.

Our platform ecosystem already includes AI-powered document recognition and classification in production, event-driven serverless architecture on Azure, and a growing suite of integrated tools spanning HR, entity management, and compliance.

Job Description

This is a remote role

We're looking for a Lead Backend Engineer to own the technical direction of Gateway HR and drive its deep integration with GXM. You'll combine hands-on platform development with technical leadership of external development teams — evolving the architecture, building innovative features, and representing HSP's engineering standards across the codebase.

This is not a pure management role. You'll be writing code, reviewing PRs, challenging architectural decisions, and shipping features — while also setting the bar for quality and engineering practices.

The Team

You'll join a small, distributed engineering organization. Day-to-day, you'll work closely with the GXM backend team, an external development partner, and the product team. You report to the Director of Engineering. 

In your first 90 days, expect to: get hands-on with both the Gateway HR and GXM codebases, establish your code review cadence with the external team, ship your first meaningful feature and start shaping the integration roadmap.

Responsibilities:

Architecture & Development

• Evolve the Gateway HR architecture for scale, reliability, and deeper integration with GXM
• Design and build backend systems for automated payroll processing, compliance monitoring, and intelligent document handling
• Extend AI capabilities already in production (document recognition, classification) to new HR workflows
• Design APIs and event-driven workflows using Azure Service Bus for complex, multi-tenant operations
• Work across both MongoDB and PostgreSQL — our ecosystem uses both, and you'll need fluency in each

Engineering Excellence & External Team Management

• Lead and manage external development teams — enforce standards, challenge estimates, catch quality gaps
• Conduct rigorous code reviews and establish testing strategies (unit, integration, end-to-end)
• Build CI/CD pipelines using GitHub Actions for rapid, safe deployment
• Implement observability and monitoring for distributed HR workflows
• Champion code quality through documentation, mentoring, and leading by example

Leadership & Collaboration

• Mentor backend and full-stack developers — both internal and external
• Represent HSP's engineering interests when working with external development partners
• Collaborate with the GXM team on shared infrastructure, integration patterns, and architectural decisions
• Work with product to translate HRIS vision into technical reality
• Implement feature flag strategies for safe rollout of new capabilities

Qualifications:

Required

• 7+ years backend development, 3+ years in technical leadership
• Experience in a regulated or compliance-heavy industry — finance, healthcare, HR/payroll, or large-scale e-commerce — where data security, audit trails, and regulatory requirements are non-negotiable
• TypeScript/Node.js — maintainable, production-ready code
• Azure serverless — Functions, Service Bus, API Management
• PostgreSQL with ORM experience (Sequelize or similar)
• MongoDB with advanced data modeling
• Experience managing external development teams — code reviews, quality enforcement, architectural guidance
• Event-driven architecture and distributed systems design
• Terraform for infrastructure as code
• GitHub Actions for CI/CD
• Track record of establishing engineering practices and raising quality standards

Preferred:

• Background in HR technology, payroll platforms, or global workforce management —understanding multi-country employment, compliance, and employee lifecycle challenges
• Cerbos or similar policy-based authorization engines
• WorkOS or similar identity/authentication platforms
• Novu or similar notification infrastructure
• Python for AI/ML integration, data analytics, or workflow scripting
• Terragrunt for advanced IaC patterns
• System migration and refactoring experience — evolving legacy systems while maintaining uptime
• Multi-tenant SaaS architecture and global scalability patterns

Why Join Us?

• Own the technical direction of a platform deeply integrated with our flagship GXM product
• Lead both internal and external teams — a true engineering leadership role, not just coding
• Real AI in production — not buzzwords, but working document recognition and classification you'll extend
• Direct impact on product direction, architecture, and engineering culture
• Modern stack — Azure serverless, TypeScript, event-driven, infrastructure as code
• Remote-first culture with a small, experienced team where your leadership directly shapes the product
• Unique market position — deep integration between HR and global expansion management

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

This role is located in Budapest, HU - We are a hybrid work environment and are in the office 3+ days/per week. Our office is located next to Kalvin square.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

• You are curious, eager to learn, and motivated to grow in your finance career.
• You are detail-oriented and take pride in getting things right the first time. 
• You’re comfortable working with data and enjoy solving problems with guidance.
• You’re a strong communicator and can clearly explain your work to others and are excited to collaborate with other functions.
• You’re a reliable team player who takes ownership of your responsibilities.
• You’re able to identify inconsistencies and dig into the data.
• You're open to change and thrive in a fast-paced environment.

What skills do I need?

• 3-5+ years of revenue accounting experience, ideally in a SaaS environment. 
• Strong NetSuite & ARM experience
• High accuracy, ownership, and ability to manage complex workloads.
• Strong communication skills and the confidence to work with customers and executives.
• Ability to troubleshoot issues, think end-to-end, and improve processes.
• US GAAP and ASC 606 experience is a plus.
• Proficiency with Netsuite (included the Advanced Revenue Management module) and Salesforce is a plus.
• English Fluency: You can communicate clearly and effectively in English.
• Bachelor’s degree in Accounting, Finance, or related field (or relevant experience).

Key Responsibilities:

• Perform end-to-end revenue accounting activities in NetSuite, including fulfillment, creation and maintenance of revenue arrangements, revenue plan updates, exception handling, and monthly revenue recognition support.
• Manage deal setup in NetSuite, including customer creation, contract configuration, and billing schedules. 
• Support the accounts receivable and billing team, especially as it relates to the professional services billing.
• Prepare and validate month-end close deliverables: revenue reconciliations, journal entries, contract asset/liability rollforwards, and revenue-related flux analyses.
• Maintain and review revenue reports, perform checks, and assist with complex deal reviews to ensure ASC 606 compliance.
• Partner with FP&A, Sales Ops, Legal, and Professional Services teams to ensure completeness and accuracy of revenue, billing, and project data.
• Support internal and external audit requests by preparing revenue schedules, documentation, and audit-ready support packages.
• Collaborate with and support the AR team on weekly AR aging insights with a focus on identifying revenue risks, trends, and collection priorities.
• Drive continuous improvement across revenue-related processes, systems, and cross-functional workflows.

Key Collaborators:

• Accounting
• Corporate Controller
• Tax
• FP&A
• Sales Operations
• Sales
• Customer Success
• Legal

Working At Tulip:

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Private Healthcare insurance 
• Company equity
• Virtual company events and happy hours
• Flexible work schedule and unlimited vacation policy
• Team Lunches in KFT Hub and office snacks
• Learning & Development benefits 
• HU Eyeglass Benefit
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

Interested in joining LastPass but don’t see the right role available?
No problem. Join our Talent Community to stay connected — we’ll reach out when opportunities that match your skills and interests open up.

At LastPass, we hire across a wide range of roles — technical, creative, strategic, and everything in between. Here’s a glimpse of where you might make your mark:

🔐 Building Secure, Seamless Products
Engineers, product managers, designers, and architects collaborate to deliver reliable, user-friendly solutions at scale. Whether it's core development, platform architecture, or intuitive UX, these teams shape how individuals and organizations experience digital security every day.

📊 Empowering Data-Driven Growth
From data science to business systems and automation, we leverage data and technology to drive smarter decisions across the company. These teams power internal platforms, connect tools, and help us scale with speed, efficiency, and confidence.

🛠 Delivering Customer Success at Scale
We’re committed to helping users succeed with LastPass. From global support to digital success programs, our Customer Experience teams guide users through onboarding and long-term adoption — ensuring they stay secure, supported, and satisfied.

🎯 Shaping Brand & Customer Connection
A brand-led team focused on how people understand and connect with LastPass. Through creative strategy, communications, and campaigns, they drive awareness and engagement across the customer journey — crafting experiences that resonate and support go-to-market success.

🤝 Bringing Solutions to Market
Sales, partnerships, and customer-facing teams work with businesses of all sizes — from small teams to global enterprises. Whether building pipeline, forming strategic alliances, or supporting implementation, this is where secure access becomes real business impact.

Not seeing your perfect role today?
Join the Talent Community and stay in the loop. We’ll be in touch when the right opportunity comes along.

#LI-DNI

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.