PlanRadar GmbH
PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.
PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!
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Customer Success Manager Italy (m/f/d)
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Position
Full-time
Location
Milan
Start
As of Now
Contract
Permanent
What we do at PlanRadar
PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.
PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!
Meet the team here!
What you’ll get to do
PlanRadar is looking for an experienced Customer Success Manager for Italy to join our global Customer Success team and take ownership of a growing SMB customer portfolio in one of our growing markets.
As a Customer Success Manager, you work closely with customers to understand their business objectives and guide them through a successful onboarding and adoption journey. You ensure they leverage PlanRadar’s features effectively to achieve measurable outcomes and long-term value. You act as a trusted advisor throughout the entire customer lifecycle — driving onboarding, product adoption, advocacy, and long-term retention.
While Sales and Account Management focus on the commercial strategy, you concentrate on implementation excellence, enablement, and value realisation. Your goal is to ensure customers are satisfied, successful, and continuously gaining value from our solution — so they remain long-term partners and strong advocates of PlanRadar.
AMONG OTHER THINGS YOU WILL
- Own the onboarding, implementation, and adoption journey for customers in one of our growing markets
- Act as the product expert, enabling customers to successfully deploy and scale PlanRadar across their projects
- Lead regular customer check-ins and success reviews to track progress, define KPIs, and ensure measurable business outcomes
- Partner closely with Sales and Account Management to ensure a seamless customer experience, while focusing on technical enablement and value realization
- Identify optimisation opportunities to increase product usage, strengthen engagement, and improve long-term customer satisfaction
- Minimise customer churn through continuous engagement, education, coaching, and persuasion
- Collaborate cross-functionally with Product, Marketing, and Support to continuously enhance the customer experience
WHO YOU ARE
- You have experience in Customer Success or Account Management within the SaaS industry, with clear ownership of onboarding, adoption, and lifecycle management
- Alternatively, you have a background in construction or real estate, combined with experience working with customers and digital solutions
- You have proven experience collaborating with interdisciplinary teams and coordinating stakeholders internally
- You have excellent Italian (native-level or C2) and strong business English skills
- You are structured, accountable, and proactive, with a strong focus on delivering customer value and long-term success
What we offer
- Room for personal and professional development
- Challenging and diversified line of action
- Working in a fast-growing company with international customers and investors
- Centrally located and attractive office in Milan
- Performance-related career system
- Bonus based on a success-related commission scheme
- Possibilities to work from home
- Motivated and agile team with a common vision
- Additional benefits like team events, free drinks & snacks, …
Benefits
Buddy program
In-house trainings
Global culture
Relocation package
Team events
Home Office possibilities
Flexible working hours
Free drinks, snacks & fruits
Referral program
Commission or bonus
Ready to apply?
Apply to PlanRadar GmbH
Customer Success Manager SEE (m/f/d)
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Position
Full-time
Location
Zagreb
Start
As of Now
Contract
Permanent
What we do at PlanRadar
PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.
PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!
Meet the team here!
What you’ll get to do
PlanRadar is looking for an experienced Customer Success Manager for SEE to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You will also onboard them on the best way to use PlanRadar’s features to obtain business value and exceed their targeted business outcomes. You will serve as a trusted advisor to customers and be responsible for the onboarding, adoption, advocacy, retention, and growth of your client base. Working closely with Sales Consultants, our CSMs to provide input into the strategic account and success plans, help identify areas where customers have room for improvement, and uncover new business opportunities within existing clients. Your ultimate goal is to build excellent customer relationships and boost value realization that promotes retention and loyalty.
AMONG OTHER THINGS YOU WILL
- Use your construction or engineering experience to help customers translate their on-site workflows into efficient digital processes with PlanRadar
- Guide customers through the full adoption journey - train field teams on how to implement PlanRadar in their daily work and maximize its impact on project delivery
- Maintain a deep understanding of PlanRadar and support customers in selecting the best solutions for their technical and operational needs
- Conduct regular check-ins and business reviews to track progress, measure KPIs, and ensure strong adoption across project teams
- Reduce churn by providing continuous engagement, training and hands-on support - using your construction expertise to help customers achieve ongoing value
- Collaborate with Sales and Product teams by sharing insights from real construction use cases
- Build trusted relationships with customers and ensure PlanRadar becomes an integral part of their projects
WHO YOU ARE
- You have experience in construction, civil engineering, project management, architecture or a related technical field
- Ideally, you have worked with a construction software or have experience in project support within a SaaS environment
- You are experienced in web and mobile applications, and therefore have a technical understanding and familiarity with IT systems
- You speak Croatian fluently and have strong business-level English skills
- You excel at building relationships across all levels - from on-site teams to executive stakeholders
- You are proactive, solution-oriented and calm under pressure, with a natural ability to guide customers through change
- You are open to occasional travel to customer sites or other PlanRadar offices
What we offer
- Room for personal and professional development
- Challenging and diversified line of action
- Working in a fast-growing company with international customers and investors
- Centrally located and attractive office in Zagreb
- Performance-related career system
- Bonus based on a success-related commission scheme
- Motivated and agile team with a common vision
- Additional benefits like team events, free drinks & snacks, …
Benefits
Buddy program
In-house trainings
Global culture
Relocation package
Team events
Home Office possibilities
Flexible working hours
Free drinks, snacks & fruits
Referral program
Commission or bonus
Ready to apply?
Apply to PlanRadar GmbH
Customer Success Manager UK (m/f/d)
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Position
Full-time
Location
London
Start
As of Now
Contract
Permanent
What we do at PlanRadar
PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.
PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!
Meet the team here!
What you’ll get to do
PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You will also onboard them on the best way to use PlanRadar’s features to obtain business value and exceed their targeted business outcomes. You will serve as a trusted advisor to customers and be responsible for the onboarding, adoption, advocacy, retention, and growth of your client base. Working closely with Sales Consultants, our CSMs to provide input into the strategic account and success plans, help identify areas where customers have room for improvement, and uncover new business opportunities within existing clients. Your ultimate goal is to build excellent customer relationships and boost value realization that promotes retention and loyalty.
AMONG OTHER THINGS YOU WILL
- Be the product expert and provide training and services to successfully implement/deploy our features on the customer side
- Maintain a detailed understanding of PlanRadar, assist customers with questions and suggest the best solutions for their needs
- Carry out regular customer meetings and periodic business reviews to establish and quantify desired business outcomes and other key performance indicators
- Be a dedicated partner to our customers and support their needs and issues across all PlanRadar's departments
- Create success stories with your customers and collaborate with the marketing team to turn them into case studies
- Minimize customer churn through continuous engagement, value realization, education, coaching, and persuasion
- Partner closely with other cross-functional team members (e.g. product management, development) to translate business needs and product requirements into improved solutions
WHO YOU ARE
- You have experience with account management or Customer Success, preferably within the SaaS / ConTech industry
- You have experience in using CRM systems and computer literacy
- You are experienced in web and mobile applications, and therefore have a technical understanding and familiarity with IT systems
- You have excellent spoken and written business English language skills
- You are accountable and very well organised
- You have exceptional ability to communicate and foster positive business relationships
- You are self-motivated, a proactive team player with innovative ideas, diplomatic skills, and tact. Poise under pressure, thrives in a multi-tasking environment, and can adjust priorities on-the-fly
- You are open to travel occasionally to customers or other PlanRadar's office locations for trainings
What we offer
- Room for personal and professional development
- Challenging and diversified line of action
- Working in a fast-growing company with international customers and investors
- Centrally located and attractive office in London
- Performance-related career system
- Bonus based on a success-related commission scheme
- Possibilities to work from home
- Motivated and agile team with a common vision
Benefits
Buddy program
In-house trainings
Global culture
Relocation package
Team events
Home Office possibilities
Flexible working hours
Free drinks, snacks & fruits
Referral program
Commission or bonus
Ready to apply?
Apply to PlanRadar GmbH
Team Lead Customer Success DACH (Enterprise/Mid-Market) (m/w/d)
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Position
Vollzeit
Standort
Österreich, Kroatien oder
Deutschland
Start
Ab Sofort
Vertrag
Unbefristet
Was wir bei PlanRadar tun
PlanRadar ist eine führende digitale Plattform für Dokumentation, Kommunikation und Berichterstellung bei Bau-, Facility Management und Immobilienprojekten. Sie ermöglicht es Kunden, effizienter zu arbeiten, die Qualität zu steigern und volle Projekttransparenz zu gewährleisten. Die benutzerfreundliche Plattform von PlanRadar verbessert die Zusammenarbeit und ermöglicht den Zugriff auf Echtzeitdaten. Sie bietet allen am Lebenszyklus eines Gebäudes beteiligten Personen Mehrwert und verfügt über flexible Funktionen für alle Unternehmensgrößen und Prozesse. Heute wird PlanRadar von mehr als 150.000 Anwender:innen in über 75 Ländern genutzt.
Bei PlanRadar erwartet dich eine offene, dynamische und spannende Arbeitsatmosphäre. Wir sind neugierige Köpfe, die den Status Quo hinterfragen und die Branche unserer Kunden zum Besseren verändern wollen. Unsere Mitarbeiter/-innen sind unser wichtigstes Asset. Über regelmäßige Umfragen und Neuerungen stellen wir daher sicher, dass unsere Leistungen und Arbeitsweisen die Unternehmenskultur widerspiegeln. Bist du bereit für ein neues Abenteuer? Dann komm zu PlanRadar!
Das erwartet dich
Als Team Lead Customer Success DACH (Enterprise/Mid-Market) (m/w/d) übernimmst du eine Schlüsselrolle an der Schnittstelle zwischen Kunde, Vertrieb und Produkt. Du führst ein wachsendes Customer-Success-Team für den deutschsprachigen Markt, das sicherstellt, dass unsere strategisch wichtigsten und größten Kunden messbaren Geschäftswert mit PlanRadar erzielen.
Du bringst tiefes Verständnis für die Bau‑ bzw. ConTech‑Branche mit, sprichst die Sprache unserer Kunden und setzt klare Qualitäts‑ und Leistungsstandards im Team. Gleichzeitig entwickelst du Customer Success als echten Wert- und Wachstumstreiber - mit klarer Ergebnisverantwortung, messbarem Kundenerfolg und spürbarem kommerziellem Impact - weiter. Dabei verstehst du Customer Success bei PlanRadar als partnerschaftliche Begleitung unserer Kunden im laufenden Bau- und Projektalltag: von der Einführung auf der Baustelle über die Etablierung stabiler Prozesse bis hin zur kontinuierlichen Weiterentwicklung der Zusammenarbeit über mehrere Projekte hinweg.
Diese Rolle eignet sich ideal für erfahrene Persönlichkeiten mit vorhandenen Führungserfahrungen aus dem Bau‑ oder SaaS‑Umfeld, die den nächsten Schritt in eine Führungsrolle bei einem Softwareunternehmen gehen wollen.
Die Position ist remote innerhalb Österreichs, Kroatiens oder Deutschlands angesiedelt.
Dein Betätigungsfeld:
- Fachliche und disziplinarische Führung sowie Coaching des Customer-Success-Teams für den DACH-Enterprise & Mid-Market Bereich, das unsere strategisch wichtigsten und größten Kunden betreut.
- Regelmäßige 1:1s, Performance Reviews und Karriereentwicklungsgespräche zum Aufbau eines leistungsstarken, motivierten Teams.
- Gesamtverantwortung für Adoption, Retention (GRR), Expansion (NRR) und CSAT im Enterprise- und Mid-Market-Segment.
- Analyse von Adoption-Metriken (Feature-Nutzung, Engagement) und Steuerung des Teams zur Steigerung von Produktwert und Expansion-Opportunitäten.
- Übersetzung von North Star KPIs in konkrete Team-Prioritäten und laufende Orientierung an der Unternehmensstrategie.
- Zusammenarbeit mit Sales und Account Management für nahtlose Handovers, Land-and-Expand-Strategien und Renewal-Planung.
Das zeichnet dich aus:
- Mehrjährige Berufserfahrung und nachweisbare Führungsverantwortung im Bau- oder SaaS-Umfeld mit starkem Kunden- und Businessbezug.
- Erfahrung in Customer Success, Account Management oder einer umsatznahen B2B-Rolle ist von Vorteil, aber kein Muss - insbesondere bei starkem Bau‑/ConTech‑Hintergrund.
- Freude daran, Teams leistungsorientiert zu entwickeln und zu steuern.
- Ausgeprägter Performance- und Ergebnisfokus kombiniert mit hoher Kundenorientierung und emotionaler Intelligenz.
- Souveränes Stakeholder-Management auf allen Ebenen inkl. C-Level.
- Deutsch auf muttersprachlichem Niveau sowie verhandlungssicheres Englisch.
Was wir bieten
- Platz für persönliche und professionelle Weiterentwicklung.
- Mitgestaltung bei einem Wachstumsunternehmen mit internationalen Kunden und Investoren.
- Home-Office Möglichkeiten (bei Standort Wien oder Zagreb, ansonsten remote in Deutschland).
- Leistungsorientiertes Karrieresystem.
- Attraktives und progressives Fixum.
- Unterstützung durch einen erfahrenen Buddy in der Einschulungsphase.
- Motiviertes und agiles Team mit einer gemeinsamen Vision.
- Zusätzliche Benefits wie Teamevents, Free Drinks & Snacks…
Aus gesetzlichen Gründen weisen wir darauf hin, dass das kollektivvertragliche Bruttojahresgehalt in Österreich für diese Position auf Basis einer Vollzeitbeschäftigung mindestens €63.000,- beträgt. Je nach konkreter Qualifikation und Erfahrung ist die Bereitschaft zur deutlichen Überzahlung gegeben.
Benefits
Buddy program
In-house trainings
Global culture
Relocation package
Team events
Home Office possibilities
Flexible working hours
Free drinks, snacks & fruits
Referral program
Commission or bonus
Ready to apply?
Apply to PlanRadar GmbH
Customer Success Manager DACH (m/w/d)
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Position
Vollzeit
Standort
Spanien, Portugal,
Ungarn, Kroatien oder
Bulgarien
Start
Ab Sofort
Vertrag
Unbefristet
Was wir bei PlanRadar tun
PlanRadar ist eine führende digitale Plattform für Dokumentation, Kommunikation und Berichterstellung bei Bau-, Facility Management und Immobilienprojekten. Sie ermöglicht es Kunden, effizienter zu arbeiten, die Qualität zu steigern und volle Projekttransparenz zu gewährleisten. Die benutzerfreundliche Plattform von PlanRadar verbessert die Zusammenarbeit und ermöglicht den Zugriff auf Echtzeitdaten. Sie bietet allen am Lebenszyklus eines Gebäudes beteiligten Personen Mehrwert und verfügt über flexible Funktionen für alle Unternehmensgrößen und Prozesse. Heute wird PlanRadar von mehr als 150.000 Anwender:innen in über 75 Ländern genutzt.
Bei PlanRadar erwartet dich eine offene, dynamische und spannende Arbeitsatmosphäre. Wir sind neugierige Köpfe, die den Status Quo hinterfragen und die Branche unserer Kunden zum Besseren verändern wollen. Unsere Mitarbeiter/-innen sind unser wichtigstes Asset. Über regelmäßige Umfragen und Neuerungen stellen wir daher sicher, dass unsere Leistungen und Arbeitsweisen die Unternehmenskultur widerspiegeln. Bist du bereit für ein neues Abenteuer? Dann komm zu PlanRadar!
Das erwartet dich
Als Customer Success Manager (DACH) verantwortest du unseren größten Markt und begleitest Kund:innen strategisch über den gesamten Customer Lifecycle. Du unterstützt Bauunternehmen dabei, mit unserer SaaS-Lösung ihre Arbeitsprozesse effizienter, transparenter und digitaler zu gestalten. Dabei baust du langfristige Partnerschaften auf, erkennst Wachstumspotenziale und arbeitest eng mit internen Teams zusammen. Die Rolle bietet viel Ownership, direkten Kundeneinfluss und ein internationales Remote-Setup.
Die Position ist remote angesiedelt und entweder in Spanien, Portugal, Ungarn, Kroatien oder Bulgarien möglich.
Dein Betätigungsfeld:
- Du betreust und entwickelst Bestandskund:innen in der DACH-Region langfristig weiter und baust vertrauensvolle Partnerschaften auf.
- Du berätst Kund:innen strategisch bei der Einführung, Nutzung und Skalierung unserer SaaS-Lösung.
- Du verstehst die Geschäfts- und Projektanforderungen deiner Kund:innen - insbesondere in projektgetriebenen Umfeldern wie der Bau- und Immobilienbranche - und übersetzt diese in digitale Use Cases.
- Du begleitest Implementierungen, Roll-outs und Optimierungen und stellst einen erfolgreichen Go-Live sicher.
- Du erkennst proaktiv Wachstums- und Ausbaupotenziale innerhalb bestehender Kundenbeziehungen.
- Du arbeitest eng mit Sales, Product und Marketing zusammen und bringst Kundenfeedback strukturiert ein.
Das zeichnet dich aus:
- Entweder Berufserfahrung in der Baubranche, z. B. als Projektmanager:in, Bauleiter:in oder in einer vergleichbaren Rolle oder Erfahrung im Customer Success oder Key Account Management, idealerweise im SaaS- oder IT-Umfeld.
- Freude an der Arbeit mit Kund:innen sowie an Beratung, Beziehungspflege und Problemlösung.
- Muttersprachliche Deutschkenntnisse sowie gute Englischkenntnisse.
- Strukturierte, eigenverantwortliche Arbeitsweise und die Fähigkeit, remote in einem internationalen Team zu arbeiten.
- Hohe Lernbereitschaft, Ownership-Mindset und Lust, die Digitalisierung der Baubranche aktiv mitzugestalten.
Was wir bieten
- Platz für persönliche und professionelle Weiterentwicklung.
- Mitgestaltung bei einem Wachstumsunternehmen mit internationalen Kunden und Investoren.
- Leistungsorientiertes Karrieresystem.
- Attraktives und progressives Fixum.
- Unterstützung durch einen erfahrenen Buddy in der Einschulungsphase.
- Motiviertes und agiles Team mit einer gemeinsamen Vision.
- Zusätzliche Benefits wie Teamevents, Free Drinks & Snacks.
Benefits
Buddy program
In-house trainings
Global culture
Relocation package
Team events
Home Office possibilities
Flexible working hours
Free drinks, snacks & fruits
Referral program
Commission or bonus
Ready to apply?
Apply to PlanRadar GmbH
Customer Success Manager Czechia & Slovakia (m/w/d)
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Position
Full-time
Location
Czechia
Start
As of Now
Contract
Permanent
What we do at PlanRadar
PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.
PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!
Meet the team here!
What you’ll get to do
PlanRadar is looking for an experienced Customer Success Manager for Czechia to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You will also onboard them on the best way to use PlanRadar’s features to obtain business value and exceed their targeted business outcomes. You will serve as a trusted advisor to customers and be responsible for the onboarding, adoption, advocacy, retention, and growth of your client base. Working closely with Sales Consultants, our CSMs to provide input into the strategic account and success plans, help identify areas where customers have room for improvement, and uncover new business opportunities within existing clients. Your ultimate goal is to build excellent customer relationships and boost value realization that promotes retention and loyalty.
AMONG OTHER THINGS YOU WILL
- Be the product expert and provide training and services to successfully implement/deploy our features on the customer side
- Maintain a detailed understanding of PlanRadar, assist customers with questions and suggest the best solutions for their needs
- Carry out regular customer meetings and periodic business reviews to establish and quantify desired business outcomes and other key performance indicators
- Be a dedicated partner to our customers and support their needs and issues across all PlanRadar's departments
- Create success stories with your customers and collaborate with the marketing team to turn them into case studies
- Minimize customer churn through continuous engagement, value realization, education, coaching, and persuasion
- Partner closely with other cross-functional team members (e.g. product management, development) to translate business needs and product requirements into improved solutions
WHO YOU ARE
- You have experience with account management or Customer Success, preferably within the SaaS industry
- You have experience in using CRM systems and computer literacy
- You are experienced in web and mobile applications, and therefore have a technical understanding and familiarity with IT systems
- You have excellent spoken and written Czech and business English language skills
- You are accountable and very well organised
- You have exceptional ability to communicate and foster positive business relationships
- You are self-motivated, a proactive team player with innovative ideas, diplomatic skills, and tact. Poise under pressure, thrives in a multi-tasking environment, and can adjust priorities on-the-fly
- You are open to travel occasionally to customers or other PlanRadar's office locations for trainings
What we offer
- Room for personal and professional development
- Challenging and diversified line of action
- Working in a fast-growing company with international customers and investors
- Performance-related career system with competitive and progressive base salary
- Possibilities to work from home
- Motivated and agile team with a common vision
Benefits
Buddy program
In-house trainings
Global culture
Relocation package
Team events
Home Office possibilities
Flexible working hours
Free drinks, snacks & fruits
Referral program
Commission or bonus
Ready to apply?
Apply to PlanRadar GmbH
Solution Engineer - Sales (m/f/d)
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Position
Full-time
Location
Vienna
Start
As of Now
Contract
Permanent
What we do at PlanRadar
PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.
PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!
What you’ll get to do
We are seeking a dynamic and results-driven Solution Engineer to join our team. The ideal candidate will play a critical role in driving the sales process by working closely with our sales, product, and customer success teams. This position involves understanding customer needs, providing technical expertise, and demonstrating the value of PlanRadar's solutions to prospective clients.
This is a fantastic opportunity for someone craving ownership and eager to have a huge impact on a fast growing scale-up in the B2B SaaS space!
AMONG OTHER THINGS YOU WILL
- Collaborate with the sales team to understand the needs and objectives of prospective clients
- Engage with clients through presentations, demonstrations, and discussions, clearly communicating the value proposition of PlanRadar's solutions and focusing on how our platform can address specific client needs and pain points
- Develop a deep understanding of PlanRadar's products and services and address technical questions and concerns, ensuring prospective clients understand how our solutions can meet their needs
- Master the art of delivering compelling and tailored product demonstrations and assist in the development of proposals, including technical content, solution architecture, and implementation plans
- Supervise and manage proof of concepts (PoCs) to demonstrate the feasibility and value of PlanRadar's solutions to prospective clients
- Effectively manage the response to RFPs (Requests for Proposals) to meet prospective clients' requirements
- Stay informed about industry trends, competitive products, and emerging technologies and provide insights and feedback to the product team to influence the development of new features and enhancements
- Build and maintain strong relationships with key stakeholders, including prospective clients, partners, and industry influencers
- Act as a trusted advisor throughout the sales cycle and collaborate with the customer success team to ensure seamless handover and ongoing support for new clients
- Develop and maintain a library of technical documentation, FAQs, and best practices to support the sales process
WHO YOU ARE
- Bachelor's degree in Business, Engineering, Computer Science, or a related field. An advanced degree is a plus
- Minimum of 3-5 years of experience in a pre-sales, solutions engineering, or similar role within the SaaS industry. Construction, or real estate knowledge is a plus
- Proficiency in software solutions, including cloud-based platforms. Experience with construction management software or related technologies is desirable
- Fluency in both German and English is required
- Excellent verbal and written communication skills. Ability to present complex technical concepts in a clear and compelling manner
- Strong analytical and problem-solving skills. Ability to understand and address customer pain points effectively
- A customer-centric mindset with a passion for delivering exceptional service and value
- Ability to work collaboratively with cross-functional teams, including sales, product, and customer success
What we offer
- Room for personal and professional development
- Challenging and diversified line of action
- Working in a fast-growing company with international customers and investors
- Competitive and progressive base salary
- Performance-related career system
- Uncapped bonus based on a success-related commission scheme depending on net sales received
- Support from an experienced buddy during the onboarding phase
- Ongoing external sales training by experienced coaches
- Centrally located and attractive office
- Motivated and agile team with a common vision
Aus gesetzlichen Gründen weisen wir darauf hin, dass das kollektivvertragliche Bruttojahresgehalt in Österreich für diese Position auf Basis einer Vollzeitbeschäftigung mindestens € 44.450,- beträgt. Je nach konkreter Qualifikation und Erfahrung ist die Bereitschaft zur deutlichen Überzahlung gegeben.
Benefits
Buddy program
In-house trainings
Global culture
Relocation package
Team events
Home Office possibilities
Flexible working hours
Free drinks, snacks & fruits
Referral program
Commission or bonus
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