Managing Director – Large Corporate Banking / Senior Relationship Manager

Location: Miami, FL
Level: Managing Director or Senior Director
Compensation: Competitive Base Salary + Significant Production Based Incentives

Overview

A well capitalized and growth oriented financial institution in South Florida is expanding its Large Corporate Banking platform and is seeking a senior revenue producing Managing Director to help lead that effort.

This is a front office, production driven role focused on originating and managing relationships with large corporate clients requiring sophisticated credit and capital markets solutions. The institution is investing in balance sheet capacity and capital markets capabilities and is looking for a senior banker who can bring meaningful relationships and build a durable, repeatable revenue stream.

The role is designed for a senior relationship manager who operates at the $100M to $500M+ transaction level and is comfortable advising C suite executives on complex financing structures.

Role Focus

The Managing Director will be responsible for developing and expanding relationships with large corporate clients across multiple industries. The banker will originate significant credit facilities and identify opportunities to deliver broader capital markets and treasury solutions.

This is not a portfolio maintenance role. The expectation is new client acquisition, meaningful production, and consistent fee generation.

Key Responsibilities

• Originate senior secured and structured credit facilities in the $100M to $500M+ range
• Develop new relationships with CFOs, Treasurers, and senior finance executives
• Expand wallet share across existing relationships
• Identify and execute cross sell opportunities across treasury services, structured finance, and capital markets products
• Structure and negotiate complex credit transactions in partnership with credit and risk teams
• Drive loan growth, fee income, and long term client portfolio profitability
• Build a sustainable pipeline of large corporate opportunities
• Act as a senior representative of the institution within the South Florida corporate market

Ideal Candidate Profile

• 10+ years of large corporate banking or senior relationship management experience
• Demonstrated history of originating and closing $100M+ corporate credit facilities
• Established C suite relationships within large private or public corporations
• Proven record of annual revenue production and loan growth
• Strong understanding of capital structure, credit markets, and balance sheet lending
• Ability to operate independently and generate new business
• High credibility with both clients and internal risk stakeholders

Platform Opportunity

The institution is actively investing in expanding its corporate banking and capital markets footprint. This role offers the opportunity to build meaningful client relationships on a platform that values production, entrepreneurial drive, and long term revenue growth.

Compensation includes a competitive base salary with significant upside tied directly to individual production and portfolio performance.

Mapping Data Administration & Quality Control Manager

Role Overview
The Mapping Data Administration & Quality Control Manager will lead enterprise spatial data administration and quality assurance efforts across all airport campuses. This role is responsible for ensuring the accuracy, consistency, and standardization of mapping data that supports airport operations, planning, engineering, and leasing activities. The position requires strong expertise in geospatial data governance, asset mapping, and production workflows within a complex, multi-facility environment.

Key Responsibilities

• Lead campus-wide asset mapping initiatives, including building interiors and infrastructure assets, ensuring spatial accuracy and compliance with enterprise GIS standards

• Coordinate data tracking and survey activities, including field verification and integration of GPS and GIS inputs

• Manage intake, review, and validation of incoming data, including record drawings, surveys, and supporting documentation

• Oversee mapping data workflows to ensure schedule adherence, quality control, and consistency across deliverables

• Guide internal GIS staff and collaborate with cross-functional teams to support operational and project-based mapping needs

• Process and prioritize daily map and exhibit requests, including:

  • Electronic data file transmittals

  • Airport asset identification and attribution

  • Spatial analysis and calculations

  • Record drawing research and retrieval

• Produce and maintain mapping exhibits, including:

  • Standard operational exhibits

  • Lease and concession exhibits

  • Custom and special-purpose mapping products

• Maintain authoritative basemaps and floorplans across terminals, airfields, and support facilities, ensuring alignment across systems and users

• Contribute to the development and refinement of data governance practices, metadata standards, and mapping conventions

• Document workflows and deliverables, and provide regular status updates, metrics, and recommendations to stakeholders

Qualifications

• Demonstrated experience in GIS data administration, mapping production workflows, and spatial data quality assurance

• Proficiency with ArcGIS Pro, AutoCAD, Revit, and enterprise geodatabase environments

• Experience supporting infrastructure, facilities, or asset-based GIS programs; airport or transportation domain experience preferred

• Strong organizational and communication skills, with the ability to manage multiple priorities and coordinate across teams

• Experience working in a consulting or contract-based environment with defined deliverables and stakeholder reporting requirements

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

Position Summary

The BOD (Basis of Design) Program Manager is responsible for the leadership, planning and execution of multiple high priority and/or strategic BOD Projects; high-flow production orders in an engineer to order environment. This role ensures that all Engineering-related milestones (Design Reviews, Design Releases, Production Readiness Reviews, etc.) are completed on time and to the highest standards of quality. The BOD Program Manager will lead, manage and collaborate cross-functionally among Sales, Engineering, Operations, and Senior Management.

Key Responsibilities

• Lead cross-functional Project Teams, successfully driving projects to completion.
• Collaborate and influence resources managers to implement, monitor, and maintain the resources capacity planning for their projects.
• Schedule, facilitate, and document kickoff meetings, design reviews, and Production Readiness Reviews.
• Track progress of design activities across electrical, mechanical, wiring, manufacturing and process engineering disciplines
• Coordinate follow-up communications after Engineering release, ensuring Quality, Operations, and Sales have required documentation
• Act as the central point of communication for Sales, Engineering, Operations, and Senior Management on BOD Project status and deliverables.
• Coordinate with Operations to ensure production readiness: run the meeting, create punch lists, and follow up to resolution and provide formal notification to relevant stakeholders
• Coordinate change management for customer-driven change notices and major design revisions.
• Notify Senior Management and Engineering Leadership of gate review readiness and assist in lessons learned sessions for continuous process improvement
• Report project performance to management stakeholders
• Influence and support Project Management team members on best practices

Qualifications

Competencies:

• Demonstrated ability to plan, execute, and oversee complex process milestones on time and in accordance with company standards
• Proficiency with Project Management tools for scheduling, task tracking, and milestone monitoring
• Exceptional organizational skills to manage multiple tasks, meetings, and priorities simultaneously
• Strong verbal and written communication skills to effectively lead and coordinate cross-functional stakeholders
• Excellent analytical and problem-solving skills to identify process bottlenecks and drive resolution
• Commitment to continuous improvement and implementation of best practices
• Exceptional ability to build and maintain collaborative relationships with key stakeholders, including Senior Management.
• Proficient in Microsoft Office Suite (Project, Word, Excel, PowerPoint), and Microsoft Teams
• Familiarity with engineering review processes, production readiness protocols, and manufacturing process workflows.
• Strong ability to negotiate through conflicts; listening, understanding, problem solving, patience.

Education and Experience

• Bachelor’s degree in Engineering, Program Management, or related field
• 5+ years of project management or related experience within an engineering or manufacturing environment
• Demonstrated capability leading high complexity and/or strategic projects
• Experience facilitating technical design reviews and manufacturing readiness assessments
• Expert written and verbal communication skills
• PMP (Project Management Professional) or equivalent certification a plus

Workplace Conditions

• Flexible work location (on-site, hybrid, or remote based on business needs)
• Travel requirements based on Project and Stakeholder needs
• Collaborative, cross-functional team environment supporting Design Engineering delivery and Project Execution

Compensation

The salary range for this role is $130,000 -$150,000 per year, based on location, experience, and qualifications.

PURPOSE OF POSITION:

This full-time position is responsible for overseeing warehouse operations and the flow of materials, from receipt of components through production support to final product shipment. The role ensures inventory accuracy, efficient material handling, and on-time delivery to support production and customer commitments.

RESPONSIBILITIES:

· Maintain control and accuracy over all inventories (raw material, WIP, finished goods), including material transactions, warehouse operations, and receiving activities.

· Coordinate with the Supply Chain Manager to ensure all components and materials are delivered to support the production process.

· Lead and coordinate daily warehouse operations, including receiving, inventory management, storage, and delivery to point of use to ensure efficient and accurate material flow.

· Establish and implement methods and best practices related to inventory control, material flow, and warehouse processes.

· Support production scheduling activities by monitoring material availability, tracking production progress, and identifying potential constraints.

· Coordinate with the Supply Chain manager and Quality Manager to implement, and manage systems to evaluate, monitor and report supplier scorecard performance.

· Coordinate with the Supply Chain Manager and Quality Manager to resolve vendor return material authorizations in a manner which supports the production schedule.

· Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, an inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against future inconsistencies.

· Participate as a member of the operations team in making cross-functional operational decisions.

· Maintain a safe and healthy work environment by implementing, maintaining and aligning company policies that adhere to local, state and federal environmental, health and safety regulations.

QUALIFICATIONS:

· Bachelor’s degree in supply chain management, logistics, business or a related discipline.

· 4+ years’ experience in inventory control, warehouse operations, logistics, or supply chain within a manufacturing environment

· Demonstrated experience designing, implementing and managing lean warehouse and material replenishment systems 

· Experience working with ERP/MRP systems for inventory and materials planning (e.g., SAP, Oracle, Infor Syteline experience is a huge plus)

· Certifications optional but beneficial: APICS Certified in Production and Inventory Management (CPIM), Certified Supply Chain Professional (CSCP), Six Sigma or Lean Manufacturing certification

REQUIRED SKILLS:

· Strong understanding of inventory management systems and processes.

· Ability to work in and with an ERP/MRP system

· Strong analytical skills for inventory management, material tracking, and operational performance

· Familiarity with manufacturing processes and timelines.

· Demonstrated problem solving, quantitative analysis, and analytical abilities

· Proactive communicator who can clearly articulate business results and department needs

· Strong leader with a proactive, positive attitude, and a strong sense of self-motivations, accountability, and responsibility

· Proven ability to manage multiple projects with competing deadlines

SUPERVISION OF PERSONNEL:

· Warehouse Supervisor

· Stock Control Specialists

· Logistics Coordinator

· Logistics Specialists

· Woodshop personnel

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 90% Walking/Standing – 10%

Lifting: Occasionally lift up to 15 lbs.

Bend: Ability to bend, squat, crawl and climb.

Vision: Long periods of close work on computer screen

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space and exposure to outdoor conditions such as excessive cold, excessive heat, noise/vibration and dust.

Position Highlights:

• Full-Time: Monday-Friday 7:30AM-4:00 PM EST
• Location: This role will be performed at one location (Miami FL 33140)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. 
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes. 
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

What is this role? 

As the  Operations Manager for Cirkul, you will play a key role in guiding the plant's operations team while ensuring safety, quality and production excellence. The OM will also be responsible for leading, coaching, developing and training.

 

What does an average day look like?

Driving Results: Manage and improve operational KPIs including safety, quality, production, cost, and staffing.

Taking Ownership: Oversee operations team with a focus on continuous improvement and growth mindset.

Making Decisions: Apply Cirkul's best practices while developing new best practices where needed.

Cultivating Relationships: Attract, retain, coach, develop and empower employees at all levels.

Instilling Trust: Develop and implement a world class culture and work systems.

Customer Focus: Ensure that Cirkul's safety, quality and production standards are being met to deliver a high-quality product to our customers every time.

What background should you have? 

• Four year degree in a related, business or technical field such as business, operations management, engineering, or the equivalent in experience.
• 5+ years of operations leadership in a high velocity manufacturing environment with roles of increasing responsibility.
• Demonstrated ability to make autonomous decisions with minimal guidance.
• Significant experience with lean manufacturing, continuous improvement, Kaizen,  autonomous maintenance and 5S implementation.
• Demonstrated ability to manage both salaried professionals and hourly production associates in executing complex, operational programs.
• Strong organizational, communication, and leadership skills
• Willing to work hard, stay until the job is complete, and demonstrate resilience.
• Have a positive attitude, willing to work with multiple levels of employees, and thrive in a fast paced environment.  

Job Summary of the Clinical Data Manager

The Clinical Data Manager performs hands-on clinical data management activities across Axogen’s clinical studies, with primary responsibility for supporting study start-up activities, overseeing data collection, performing data cleaning, and conducting ongoing data review to ensure adherence to study protocols. This role is accountable for maintaining accurate, complete, and inspection-ready clinical data from study start-up through database lock.

The Clinical Data Manager works closely within the core Data Management team and partners with Clinical Operations, Biostatistics, Medical, Clinical Systems, Quality, and external vendors to support eCRF design, edit check development, data review, reconciliation, and regulatory readiness. This is an individual contributor role reporting to the Director, Clinical Data Management & Systems.

Requirements of the Clinical Data Manager

• Bachelor’s degree in a health science, life science, mathematics, or related field required; master’s degree preferred
• 3–6+ years of hands-on clinical data management experience in a medical device, biotech, or pharmaceutical environment
• Experience performing data cleaning, query management, ongoing data review, and reconciliation activities
• Experience working in an Electronic Data Capture (EDC) system required; experience with Veeva EDC preferred
• Working knowledge of GCP, ICH guidelines, and 21 CFR Part 11 requirements
• Strong analytical and problem-solving skills with the ability to identify trends and resolve data quality issues
• Ability to manage multiple priorities across studies with consistent follow-through
• Demonstrated ability to work independently while collaborating with Clinical Data Management leadership and cross-functional partners to evaluate issues and align on data management decisions
• Familiarity with CDISC standards and industry best practices preferred
• Certified Clinical Data Manager (CCDM) certification or professional involvement with the Society for Clinical Data Management (SCDM) a plus
• Sponsor-side clinical data management experience preferred
• Experience supporting database lock and regulatory inspections preferred

Responsibilities of the Clinical Data Manager

The specific duties of the Clinical Data Manager include but are not limited to:

• Study Start-Up and Systems Interaction
  • Interpret study protocols to support eCRF design and development
  • Create and review edit checks to ensure data capture and validation align with protocol requirements
  • Review EDC builds and participate in UAT to confirm eCRFs and edit checks function as intended
  • Support production release readiness and assess the impact of study changes on data quality and review workflows
  • Assess protocol amendments to determine data, eCRF, and edit check impacts and support required database updates
  • Partner with Clinical Systems and vendors to review, test, and validate database changes resulting from protocol amendments or system releases

• Data Collection, Cleaning, and Review
  • Perform hands-on oversight of clinical data collection activities to ensure alignment with study protocol requirements
  • Perform data cleaning and ongoing data review from study start-up through database lock
  • Evaluate edit check performance during study conduct and support updates as needed
  • Generate, review, prioritize, and resolve queries in collaboration with investigative sites and vendors
  • Review data listings and other review outputs to identify discrepancies, trends, and data quality risks
  • Track data issues through resolution to support study timelines and database lock readiness
  • Perform and support reconciliation of clinical data with external data sources as applicable
  • Support post-implementation review of database changes to ensure data integrity and continued protocol adherence

• Collaboration and Execution Support
  • Work closely within the core Data Management team, as well as Clinical Operations, Clinical Systems, Biostatistics, Medical Monitoring, Quality, and external vendors to ensure accurate, complete, and inspection-ready clinical data throughout the study lifecycle
  • Support interim data reviews, data cuts, and database lock activities
  • Communicate data issues clearly and proactively to appropriate stakeholders

• Quality and Compliance
  • Perform data management activities in accordance with SOPs, GCP, ICH guidelines, and 21 CFR Part 11 requirements
  • Maintain inspection-ready documentation supporting data review, reconciliation, and data quality decisions
  • Support audits and inspections by clearly explaining data review activities, decisions, and outcomes

Location

111 West Oak Ave., Tampa, FL  33602

#LI-AC1

Benefits/Compensation

Position Summary:

The Lead Manufacturing Engineer / Manufacturing Engineering Manager will oversee and optimize manufacturing processes for the Cover Glass Integrated Solar Cell (CIC) production line. This role focuses on improving yield, throughput, process reliability, and equipment efficiency and managing production line personnel. This position will lead cross-functional teams, drive continuous improvement initiatives, and ensure compliance with safety and quality standards.

Key Responsibilities:

• Process Development & Optimization:
• Lead development, qualification, and scaling of processes for cover glass lamination, laser cutting, interconnect integration, and solar cell encapsulation.
• Implement Design for Manufacturability (DFM) principles for new product introductions (NPI).
• Perform root cause analysis and implement corrective actions for process deviations and yield loss.
• Production Support:
• Provide hands-on technical support to resolve day-to-day production issues across the CGISC line.
• Maintain and improve key process parameters (KPPs) to ensure consistent quality and throughput.
• Lead troubleshooting and failure analysis of mechanical and process equipment.
• Equipment & Tooling:
• Specify, procure, and qualify production equipment and fixtures.
• Collaborate with equipment vendors for installation, calibration, and maintenance strategies.
• Leadership & Collaboration:
• Lead engineering teams and mentor junior engineers and technicians.
• Interface with R&D, Quality, Supply Chain, and Maintenance to align manufacturing goals with broader company objectives.
• Lean & Continuous Improvement:
• Apply Lean Manufacturing, Six Sigma, and SPC methods to reduce waste and improve line efficiency.
• Develop and sustain Standard Operating Procedures (SOPs) and Work Instructions.
• Data & Reporting:
• Analyze process data to monitor trends, detect abnormalities, and drive decisions.
• Generate technical documentation, process maps, and reports for stakeholders.

Qualifications:

• Bachelor’s or Master’s degree in Mechanical Engineering, Manufacturing Engineering, Materials Science, or related field.
• 5–10 years of experience in high-tech manufacturing, preferably in photovoltaic, semiconductor, or display panel industries.
• Strong knowledge of glass processing, solar module assembly, laser operations, or thin-film technology.
• Experience with statistical analysis tools (JMP, Minitab), MES systems, and CAD software, or similar.
• Demonstrated leadership in cross-functional project management and production scaling.

Preferred Skills:

• Familiarity with ISO 9001, ISO 14001, or similar quality/environmental standards.
• Knowledge of automation systems, robotics, and cleanroom manufacturing.
• Hands-on experience with FMEA, DOE, and SPC implementation.

Work Environment:

• Split between cleanroom manufacturing floor and engineering office.
• Occasional travel to vendor or partner facilities as required.
• Occasional off-hours support for shift operations or emergencies.

This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. 

Position Highlights

This is an Onsite Role in Naples, FL 

• Full Time: Mon-Friday 8:00am-5:00pm EST
• Assist patient walk-ins
• Answer phones
• Manage faxes, open mail, data entry
• Release of Information processing
• Clerical duties such as: copying/scanning of medical records 
• Ability working in a high-volume environment.
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)
• Monitoring and Managing Queue's

Preferred Skills

• Multitasking
• Customer service experience
• Release of Information Experience 
• Healthcare experience
• Data entry

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. 
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes. 
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

First shift hours are 6:00am - 2:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

Second shift hours are 3pm - 11:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

IEM is currently seeking a Continuous Improvement Engineering Manager for our Jacksonville, FL.  This role will lead site-based continuous improvement activities, focusing on kaizen event facilitation, lean training, and driving implementation of standard work. The CI Manager will partner closely with operations and engineering to improve productivity, quality, and flow using lean tools. 

Key Responsibilities:  

• Lead and facilitate kaizen events (labor productivity, layout, material flow, etc.)
• Develop and deploy standard work across production and support areas
• Train and coach operators, supervisors, and engineers on lean fundamentals
• Support site-level strategy deployment and KPI management systems
• Sustain improvements through layered process audits and tiered accountability
• Analyze process performance and identify opportunities for improvement 

Ideal Candidate Profile: 

Lean Manufacturing Expertise 

• Deep hands-on experience applying lean tools (standard work, takt time, value stream mapping, problem-solving, etc.)
• Proven ability to implement lean systems in high-mix, low-volume or complex manufacturing environments

Kaizen Leadership 

• Led numerous formal kaizen events (5–10+ per year ideally)
• Skilled in pre-event planning, team facilitation, event execution, and post-event sustainment
• Trained in or has led training in standard work development and implementation 

Strategy Deployment / Hoshin Kanri Experience 

• Demonstrated capability in translating company-level priorities into actionable functional goals
• Has experience facilitating X-matrix, catchball, and tiered management systems 

Academy Company Background 

• Worked in a structured continuous improvement environment (e.g., Danaher, Parker Hannifin, Crane, Fortive, Illinois Tool Works, etc.)
• Exposure to formal operating systems and cadence-based management practices 

Strong Change Management and Coaching Skills 

• Able to coach operators, supervisors, and executives on lean behaviors and systems
• Experience with resistance management and organizational transformation 

Results-Oriented and Metrics-Driven 

• Has delivered measurable performance improvements (e.g., labor productivity, inventory turns, lead time, quality) 

Cultural Fit for Fast-Paced, High-Growth PE Environment 

• Comfortable working with urgency, ambiguity, and high accountability 
• Flexible and pragmatic with strong bias for action 

Qualifications:  

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Operations, or a related field
• 7–10+ years of experience in manufacturing or operational excellence roles
• Experience planning and leading cross-functional kaizen events
• Strong working knowledge of lean tools: standard work, VSM, 5S, problem-solving
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Prior experience implementing lean in a hands-on, shop-floor setting
• Excellent facilitation and coaching skills 

Position Summary

Responsible for the Electrical Design Engineering team based in Jacksonville, FL driving excellence in the development of custom electrical switchgear solutions. This role is responsible in bridging design and manufacturing, ensuring that engineering outputs—primarily dual-purpose customer submittal and production drawings—meet the needs of our local manufacturing facilities.

Key Responsibilities

• Drives continuous improvement culture, driving up quality of engineering and product deliverables
• Assigns customer orders to engineering staff; works closely with engineers to ensure they are meeting deadlines and communicating delays.
• Reviews drawings and BOM to be built at the local manufacturing facility to ensure they are complete, accurate and contain all necessary information.
• Takes accountability for the performance of all design engineers. Instills and encourages a sense of personal and professional accountability in engineering staff.
• Provides instruction, training, coaching and mentorship for design engineers.
• Ensures engineers are following IEM processes and applying standard components/designs whenever possible.
• Works with the director of engineering and local management to promptly address staff or process deficiencies.
• Helps facilitate factory tours, witness tests, and technical meetings.
• Supports high level testing of IEM products and systems in the local test facility
• Routinely walks the factory floors at local plants to work with production teams and inspect equipment in progress. Follow up with necessary parties as needed.
• Travel to customer sites or other IEM facilities occasionally for engineering surveys, training, engineering department meetings, technical project meetings, or other project related business. Travel should not exceed 15%.

Qualifications

• Four year college degree in Electrical Engineering
• At least 5 years of experience in design engineering related to switchgear, power generation equipment, custom control systems or similar
• At least 2 years of experience in a leadership role providing mentorship to design engineers.
• Leadership
• Strong Technical Capability
• Power engineering as it relates to LV and MV switchgear from 120V to 38kV
• Design of custom control systems with automation elements within power products
• Understanding NRTL certifications and UL listings
• Functional testing

Position Summary:

IEM is currently seeking a Manufacturing Engineer for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. We are seeking a hands-on and detail-oriented Manufacturing Engineer with experience working in a medium to high-mix volume manufacturing environment. This role is responsible for driving process improvements, implementing standard work, and leading continuous improvement initiatives using structured problem-solving and Kaizen methodologies. The ideal candidate thrives in a fast-paced, team-oriented setting and has a passion for lean manufacturing and operational excellence.

Key Responsibilities:            

• Design, optimize, and implement manufacturing processes to improve quality, efficiency, and safety.
• Lead and participate in Kaizen events, root cause problem solving (8D, A3, DMAIC), and continuous improvement projects.
• Develop and maintain standard work instructions for production processes.
• Use data-driven analysis (SPC, Pareto, time studies) to identify and resolve process bottlenecks or defects.
• Collaborate with cross-functional teams including Quality, Operations, and Supply Chain to introduce new products and process changes.
• Support equipment selection, process validation, and layout optimization for lean flow.
• Lead PFMEA, control plans, and risk assessments for manufacturing processes.
• Ensure processes comply with quality, safety, and environmental standards.
• Train and mentor operators and technicians on process changes and lean tools.

Qualifications:

• Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering (or related technical field).
• 3–7 years of experience in a manufacturing or process engineering role. Proven experience with Kaizen, standard work, time studies, line balancing, material flow, and structured problem-solving tools (A3, 5-Why, Fishbone, PDCA, etc.).
• Strong working knowledge of Lean Manufacturing and/or Six Sigma principles.
• Experience with ERP/MES systems, engineering change control, and work instruction platforms.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficient in Microsoft Office and engineering tools such as AutoCAD, SolidWorks, or equivalent.
• Strong interpersonal, facilitation, and communication skills.

Preferred Qualifications:

• Lean/Six Sigma certification (Green Belt or higher).
• Experience in electrical equipment, assembly-based, or industrial manufacturing environments.
• Familiarity with ISO 9001 or related quality management systems.

Job Summary:

The Operations Manager is responsible for end-to-end ownership of the production value stream, driving operational performance, efficiency, and continuous improvement while ensuring alignment with strategic objectives and customer expectations.

This role is accountable for meeting key performance indicators (KPIs) related to safety, quality, delivery, cost, and efficiency while fostering a data-driven, bottom-up problem-solving culture. They will lead a cross-functional production team, ensuring that workflow optimization, resource utilization, and Lean manufacturing principles are effectively applied to drive operational excellence.

This position collaborates closely with Planning, Materials, Quality, Engineering, and Maintenance to optimize processes, resolve bottlenecks, and implement continuous improvement initiatives that support long-term business growth.

Second Shift: 3pm - 11:30pm

Essential Functions:

• KPI Ownership & Performance Management: Own, monitor, and drive improvement in key performance indicators (KPIs) including on-time delivery (OTD), first-pass yield (FPY), defects per unit (DPU), safety incidents, and cost efficiency within the value stream.
• Lead Daily Operations: Oversee daily production activities, ensuring work is executed safely, efficiently, and in alignment with production schedules, quality standards, and operational goals.
• Team Leadership & Accountability: Manage and develop a cross-functional team including production, quality, materials, and maintenance. Set expectations, provide coaching, and ensure accountability at all levels.
• Production Scheduling & Efficiency: Partner with Production Planning and Materials teams to align demand with capacity, ensuring a balanced workflow, efficient material usage, and optimized labor deployment.
• Data-Driven Problem Solving: Lead root cause analysis and corrective actions for operational issues, using tools such as Pareto analysis, A3 problem-solving, and process mapping to drive improvements.
• Continuous Improvement & Lean Implementation: Champion Lean manufacturing principles, eliminating waste and driving efficiency through 5S, Kaizen, Standard Work, and Value Stream Mapping (VSM) initiatives.
• Cross-Functional Collaboration: Work closely with Engineering, Quality, and Maintenance teams to identify and resolve design, process, or equipment issues affecting production.
• Compliance & Safety: Ensure adherence to safety policies, quality standards, and regulatory requirements. Champion a culture of zero injuries and high-quality production.

Qualifications:

Education & Experience:

• Preferred: Bachelor’s degree in Engineering, Operations Management, Business, Industrial Technology, or a related field.
• Minimum Required: 3-5 years of experience in manufacturing leadership, such as Production Supervisor, Manufacturing Manager, or Value Stream Leadership roles.
• Proven track record of improving KPIs (e.g., cycle time reduction, FPY improvements, DPU reductions, or cost-saving initiatives).

Certifications (Preferred, but Not Required):

• Lean Six Sigma Green Belt (or higher) preferred.
• Project Management Professional (PMP) certification is a plus.
• APICS, CPIM, or other supply chain-related certification is a plus for materials-heavy value streams.

Skills & Competencies:

• Leadership & Team Development: Proven ability to develop, coach, and manage cross-functional teams, ensuring accountability and engagement.
• Data-Driven Problem-Solving: Strong analytical and critical thinking skills with experience in using KPIs, root cause analysis, and Lean tools to drive decision-making.
• Process Optimization: Hands-on experience in Lean manufacturing, value stream mapping, waste elimination, and production workflow optimization.
• Communication & Stakeholder Engagement: Ability to communicate effectively with shop floor teams, peers, and senior leadership, ensuring alignment across the organization.
• Time Management & Prioritization: Strong ability to manage multiple priorities, meet deadlines, and drive results in a fast-paced environment.
• Technical Proficiency: Experience with ERP/MRP systems (INFOR/Syteline a plus), Tableau, and Microsoft Office (Excel, PowerPoint, Word) for reporting and data analysis.

Job Summary

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area (e.g., Framing, Assembly, Integration, Test, or Fabrication). The WCS ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.

Please note: This position requires 100% in-office presence in our Jacksonville locations and does not offer remote work.

First shift hours are 6:00am - 2:30pm EST. 

Essential Functions

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 1 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. At least two years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
• 3-7 years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
• Experience with takt time, standard work, visual management, and daily tier meetings.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficiency in basic digital tools (ERP, Excel, production dashboards).
• Strong people leadership, communication, and problem-solving skills.

Preferred Skills

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast-paced production environment
• Spanish and/or Portuguese language skills are a plus.

Job Summary

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area (e.g., Framing, Assembly, Integration, Test, or Fabrication). The WCS ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.

Please note: This position requires 100% in-office presence in our Jacksonville locations and does not offer remote work.

Second shift hours are 3:00pm - 11:30pm EST. 

Essential Functions

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 1 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. At least two years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
• 3-7 years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
• Experience with takt time, standard work, visual management, and daily tier meetings.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficiency in basic digital tools (ERP, Excel, production dashboards).
• Strong people leadership, communication, and problem-solving skills.

Preferred Skills

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast-paced production environment
• Spanish and/or Portuguese language skills are a plus.

IEM is currently seeking a Quality Engineer - Customer Account Manager for our Jacksonville, FL or Surrey, B.C offices and will report into the VP of Quality & Reliability. As a Quality Engineer – Customer Account Manager, you will be the primary point of contact for the Customer and Commercial Teams about quality-related issues. Collect root cause analysis data and provide corrective feedback due to quality issues. Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Support new product introductions to ensure the robustness of product. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage the customer specific requirements and coordinate technical support. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work mostly independently under general supervision, reviewed at project milestones and/or on completion by Senior Management.

Please note: This position requires 100% in-office presence and does not offer remote work.

Key Responsibilities:

• Build strong, working relationships with customer and in-house commercial teams to ensure complete and transparent communication and support.
• Coordinate activities to evaluate and resolve sometimes technically challenging engineering and quality-related problems encountered in the customer’s facility
• Determine and collect relevant data for product and installation improvements to understand any problems and decide when to appropriately escalate issues
• Investigate reports of defective, damaged or malfunctioning parts, assemblies, equipment or systems to determine nature and scope of problem that the customer is experiencing
• Initiate containment of stock at all locations and prevent further nonconforming production
• Investigate the fault and extent of potential recall
• Examine defective part for conformance to engineering design drawings or specifications
• Identify anomalies on engineering drawings back to the design function
• Maintain records to oversee recording of information by others to ensure engineering drawings and documents are current and that engineering related production problems and resolutions are documented
• Provide feedback to company on what the issues are
• Evaluate findings to formulate corrective action plan and coordinate implementation
• Control clean cut-offs throughout and ensure containment is managed while on-going corrective actions are implemented
• Organize any re-work of finished goods that may be necessary
• Report into the customer what the root causes were to quality issues, the containment measures and corrective actions taken to ensure resolution
• Review engineering specifications, orders and related information to maintain current knowledge of manufacturing methods, procedures and activities
• Assist with training of quality awareness
• Monitor and report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Assist with new product introduction, representing the customer and support and manage pre-production trial runs and first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), Kaizen
• Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) and represent the customer’s views
• Manage and coordinate customer PPM, DO, DPU, cost recovery and supplier warranty indicators
• Keep up with current and developing manufacturing and engineering trends that concern the customer’s product
• Contribute to continuous improvement activities
• Quality control of work by appropriate reviews
• Support and lead process improvement activities
• Write reports and present progress at project meetings and to clients
• Plan projects or subtasks so they may be tracked and presented
• Perform root cause analysis and resolve problems
• Provide advice and guidance to management teams as required
• Provide support to all internal departments to maintain and improve product quality
• Communicate efficiently with IEM and customer’s management
• Liaise and communicate with other departments, customers, and other service providers
• Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
• Develop quality relationships with the customer
• Comply with the Health, Safety and Environmental Policies both in-house and at the customer
• The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications:

• Bachelor's in Business/Commercial or Manufacturing/Engineering degree preferred
• Minimum of 5 years of experience in Quality Assurance
• Demonstrated experience of 3 to 5 years in engaging with customers and suppliers
• Previous experience in a manufacturing environment
• Ability to work independently with minimal supervision
• Proficient in 8D, CARs, and quality systems
• Knowledgeable in Lean Manufacturing, APQP, PPAP, FMEA
• Familiarity with ISO9001
• Understanding of engineering drawings and manufacturing processes
• Adaptability to diverse and dynamic environments
• Strong planning and prioritization skills
• Effective communication, negotiation, and presentation abilities
• Proficient problem-solving skills
• Understanding of Health and Safety practices
• Team player with analytical skills
• Awareness of cost and financial impacts
• Commercial and financial awareness is advantageous
• Understanding of customer expectations and of quality failure/cost
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Surrey, B.C. Compensation Range: CAD 34.62/hr - 56.25/hr] 
[Jacksonville, FL Compensation Range: $85,000 - 125,000] 

Position Summary:

IEM is currently seeking a Manufacturing Engineer (Senior-level) for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. The Manufacturing Engineer (Senior-level) is a key technical leader responsible for driving strategic initiatives and delivering robust, scalable, and cost-effective manufacturing solutions. This role oversees the development, optimization, and support of advanced manufacturing processes, with a focus on operational excellence, automation, and continuous improvement. The Manufacturing Engineer (Senior-level) will lead cross-functional efforts to implement cutting-edge technologies, ensure regulatory compliance, and achieve world-class performance in quality, safety, and throughput. This position demands deep expertise in Lean, Six Sigma, process validation, and smart manufacturing systems, as well as strong leadership and mentoring capabilities.

Key Responsibilities:

• Lead the design, development, and deployment of advanced manufacturing processes and production systems across new and existing product lines.
• Drive automation and Industry 4.0 initiatives to enable smart, data-driven manufacturing and improve operational agility.
• Serve as the technical authority in cross-functional teams involving operations, quality, R&D, and supply chain to ensure product manufacturability, scalability, and cost-effectiveness.
• Facilitate and lead high-impact kaizen events, root cause investigations (RCA), and the implementation of corrective/preventive actions (CAPA).
• Develop and maintain comprehensive documentation including process flow diagrams, SOPs, work instructions, and training guides to ensure consistency and compliance.
• Optimize production line layouts, material flow, and takt time using Lean methodologies to increase efficiency and reduce waste.
• Own and drive continuous improvement of key performance indicators (KPIs) such as yield, cycle time, scrap rate, and OEE (Overall Equipment Effectiveness).
• Lead capital project initiatives including equipment selection, procurement, commissioning, and validation (IQ/OQ/PQ).
• Ensure all processes and equipment meet applicable safety, quality, and regulatory standards (e.g., ISO, UL, OSHA, FDA as applicable).
• Champion cost reduction strategies through design for manufacturability (DFM), value engineering, and process automation.
  
  Qualifications:
• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering; Master’s degree or advanced technical certifications (e.g., Lean Six Sigma Black Belt) strongly preferred.
• 7–10+ years of progressive experience in a manufacturing engineering role, ideally within high-volume or complex electromechanical production environments.
• Proven expertise in Lean Manufacturing, Six Sigma, Standard Work, process mapping, and statistical process control (SPC).
• Proficient with CAD software, ERP systems, and manufacturing execution systems (MES); experience with digital manufacturing tools and data analytics is a plus.
• Demonstrated hands-on experience with automation systems, robotics, PLCs, machine vision, or other Industry 4.0 technologies.
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Strategic thinker with a continuous improvement mindset and a passion for driving operational excellence.

Position Summary

Responsible for the Electrical Design Engineering team based in Jacksonville, FL driving excellence in the development of custom electrical switchgear solutions. This role is responsible in bridging design and manufacturing, ensuring that engineering outputs—primarily dual-purpose customer submittal and production drawings—meet the needs of our local manufacturing facilities.

Key Responsibilities

• Drives continuous improvement culture, driving up quality of engineering and product deliverables
• Assigns customer orders to engineering staff; works closely with engineers to ensure they are meeting deadlines and communicating delays.
• Reviews drawings and BOM to be built at the local manufacturing facility to ensure they are complete, accurate and contain all necessary information.
• Takes accountability for the performance of all design engineers. Instills and encourages a sense of personal and professional accountability in engineering staff.
• Provides instruction, training, coaching and mentorship for design engineers.
• Ensures engineers are following IEM processes and applying standard components/designs whenever possible.
• Works with the director of engineering and local management to promptly address staff or process deficiencies.
• Helps facilitate factory tours, witness tests, and technical meetings.
• Supports high level testing of IEM products and systems in the local test facility
• Routinely walks the factory floors at local plants to work with production teams and inspect equipment in progress. Follow up with necessary parties as needed.
• Travel to customer sites or other IEM facilities occasionally for engineering surveys, training, engineering department meetings, technical project meetings, or other project related business. Travel should not exceed 15%.

Qualifications

• Four year college degree in Electrical Engineering
• At least 5 years of experience in design engineering related to switchgear, power generation equipment, custom control systems or similar
• At least 2 years of experience in a leadership role providing mentorship to design engineers.
• Leadership
• Strong Technical Capability
• Power engineering as it relates to LV and MV switchgear from 120V to 38kV
• Design of custom control systems with automation elements within power products
• Understanding NRTL certifications and UL listings
• Functional testing

Position Summary

The Wiring Solutions Manager is responsible for the end-to-end performance of wiring design across IEM, including delivery, scheduling, quality, and continuous improvement. This role leads a distributed team of Lead Wiring Designers and Wiring Designers, ensuring wiring diagrams are delivered on time, meet company standards, and support efficient manufacturing. The Wiring Solutions Manager owns the systems, processes, and metrics that drive consistency and scalability across all locations while serving as the primary interface for Program Management, Operations, and Engineering leadership on wiring design execution.

Key Responsibilities

• Lead strategic initiatives to improve engineering efficiency and reduce errors, including the evaluation and implementation of advanced tools and other digital engineering solutions.
• Drive improvements in wiring design methodology to enhance testability, standardization, and production efficiency, including development of standardized test points and optimized wiring approaches across all equipment types
• Partner cross-functionally with other functions to identify and implement opportunities for improved manufacturability, wiring efficiency, harnessing strategies, and integration of automated wiring solutions
• Own the global delivery and performance of wiring design, ensuring on-time completion, high-quality outputs, and alignment with project and production schedules
• Lead and develop a distributed team of Lead Wiring Designers, establishing clear expectations, driving accountability, and ensuring consistent execution across all locations
• Oversee wiring design scheduling and capacity planning, balancing workload across sites while providing clear priorities and proactive risk management to meet delivery commitments
• Serve as the primary interface for Program Management, Operations, and Engineering leadership, providing transparent communication on status, risks, and performance of wiring design deliverables
• Establish and maintain standardized wiring design processes, tools, and best practices to drive consistency, scalability, and reduced variability across the organization
• Define, track, and report key performance metrics for wiring design, including delivery, productivity, and quality, using data to drive accountability and continuous improvement

Qualifications

• Bachelor’s degree in Electrical Engineering, Engineering Technology, or equivalent professional experience
• Minimum of 5 years of experience in electrical design, wiring design, or related field within a manufacturing or industrial environment
• Minimum of 2 years of leadership experience managing technical teams, preferably in a distributed or multi-site environment
• Strong understanding of wiring systems, point-to-point wiring diagrams, and panel layout design practices
• Demonstrated experience in scheduling, resource planning, and managing deliverables in a high-volume, fast-paced environment
• Proven ability to drive process improvements, standardization, and operational efficiency across teams
• Strong analytical skills with experience developing and managing performance metrics and dashboards
• Excellent communication and stakeholder management skills, with the ability to align cross-functional teams and drive accountability
• Proficiency with AutoCAD and familiarity with engineering tools, document control systems, and scheduling platforms
• Strong leadership presence with the ability to influence, coach, and develop team members across multiple locations

Workplace Conditions

• Flexible work arrangement with a preference for proximity to an IEM engineering or manufacturing facility (JAX, FRE, VAN, or future sites)
• Travel up to 20% to support team alignment, site visits, production collaboration, and continuous improvement initiatives
• Works in a cross-functional environment interacting regularly with Engineering, Production, Program Management, and Operations teams

Physical Demands (Optional)

• Work performed primarily in an office environment with periodic time spent in manufacturing facilities
• Occasional standing, walking, and observation of equipment on the production floor

Compensation 

The salary range for this role is $153,600 - $187,200 per year, based on location, experience, and qualifications.

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 11:00 AM to 8:00 PM (Eastern Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 8:00 AM to 5:00 PM or closing shifts from 3:00 PM to 12:00 AM (Eastern Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors

This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience.  In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility. 

Position Highlights 

 - Onsite position in Key West, FL

 - Full-time, Mo-Fri 8:00 am-4:30pm

 - Front desk processing medical records requests and customer service

 - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance

- Tremendous growth opportunities both locally and nationwide

What We’re Looking For

 - Strong customer service and clerical skills 

 - Proficient in Microsoft Office, including Word and Excel

- Comfortable working in a high-volume production environment

- Medical office experience required 

- Willingness to learn and grow within Datavant

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Job Overview

The Material Program Manager is responsible for overseeing the procurement and supply of materials needed for a project or program, ensuring that materials are available on time, within budget, and according to quality standards.

Essential Functions

• Develop and implement material strategies for specific projects or programs.
• Collaborate with project teams to understand material requirements and timelines.
• Create and maintain material delivery schedules, ensuring alignment with project milestones.
• Identify, evaluate, and select suppliers based on quality, cost, and delivery performance.
• Work closely with procurement teams to negotiate contracts and secure materials in a timely manner.
• Establish strong relationships with suppliers and address any supply chain disruptions or issues.
• Manage the material budget for the program, ensuring material costs stay within approved limits.
• Identify cost-saving opportunities, including supplier negotiations and process improvements.
• Track and report on material expenditures, variances, and forecasts.
• Proactively identify risks related to material shortages, supplier disruptions, or market fluctuations.
• Develop and implement risk mitigation strategies, including alternative sourcing and buffer stock planning.
• Monitor supply chain performance to anticipate potential delays and adjust plans accordingly.
• Collaborate with engineering, manufacturing, and project management teams to ensure material availability aligns with production schedules.
• Facilitate communication between internal teams and suppliers to address material issues and drive resolutions.
• Work with quality assurance teams to ensure materials meet the required specifications and standards.
• Implement and track key performance indicators (KPIs) related to supplier on-time delivery, and supplier performance.
• Maintain accurate records of material orders, deliveries, and costs.
• Provide regular status updates to program leadership on material availability, risks, and costs.
• Ensure compliance with regulatory and contractual obligations for material management
• Perform other duties as required.

Standard Essential Functions

• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Strong knowledge of procurement processes, supplier management, and material logistics.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in supply chain management software (e.g., Infor LN, SAP, Oracle, or similar ERP systems).
• Ability to manage budgets, timelines, and competing priorities.
• Strong problem-solving and risk management skills.
• Skilled at analyzing data to inform decision-making and optimize material flow.
• Ability to track complex material schedules and manage multiple suppliers simultaneously.
• Able to quickly respond to changes in material requirements, production schedules, or supplier issues.

Education / Certifications

• Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field.

Experience

• 10+ Experience in Aerospace manufacturing operations; defense contract manufacturing experience preferred
• Global supply chain experience preferred.
• Proven experience in developing, negotiating, and closing subcontracts with large spend (greater than $500,000 USD) suppliers.
• Experience with sourcing and managing the following commodity suppliers.
• Composites (mid to high volume)
• Aerospace wing, fuselage, and flight surface composite manufacturing experience a plus
• Small gasoline engine propulsion - Aerospace
• Electric, Electronic and Electro-mechanical components; established relationships with key franchised distributors including Arrow, Avnet, TTI, etc.
• Avionics including flight GPS systems, flight controllers and autopilot systems.
• Wire Harness manufacturing

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

Frequently required to sit, and to reach to use computers and other office equipment
For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance

• Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.
  
  

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Building a Brand starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. 

Learn more at www.firstagency.com

What You Would Get To Do

The Associate Attendee Data Manager will support meeting planners in managing attendee registration for conferences and events, ensuring the smooth execution of data-related tasks. This role involves maintaining accurate attendee data, collaborating with event stakeholders, and providing database management to ensure consistency and accuracy. The Associate Attendee Data Manager will assist in the development, testing, and management of event communications and online registration, as well as supporting attendees throughout the registration process. This role also manages room blocks, activity scheduling and onsite execution support including post-event attendee reporting. 

Location: Remote but must reside in Miami FL 

Domestic and/or international travel may be required with this role. Required travel 20-40%.

Your Contributions

• Working with event planners on overall registration management for a high volume in-person, hybrid and virtual corporate events
• Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request
• Assist in the development, editing, testing and management of online registration and event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc.
• Assist attendees and stakeholders with any questions regarding registration
• Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information 
• Generating attendee, rooming and activity lists upon request
• Manage room blocks and coordinate with hotels, when applicable
• Manage and coordinate ground transportation with clients and transportation companies as needed
• Responding to all client email within agreed upon SLAs
• Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc.
• Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where needed
• Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries
• Support event project managers on overall program logistics, production and implementation, when applicable
• Manage post-event attendee reporting
• Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed

What We Are Looking For

• 2-4 years of experience in Attendee Data Management and Event Technology including entry level meeting planning and coordination
• Strong working knowledge of Cvent is a plus
• Proficient with Microsoft Office – specifically with Excel (comfortable with VLOOKUP function) and PowerPoint
• Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms 
• Prior experience with other event platforms such as StarCite, Eventbrite, etouches or other registration website platforms is preferred
• Able to manage multiple projects simultaneously
• Strong written and oral communication skills at all levels
• Industry knowledge of new suppliers, services, and best practices
• Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events and/or troubleshoot remotely

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth

• Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k) 
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $55,600 - $63,900. This role is also eligible for an annual discretionary bonus.  

Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

#LI-remote #LI-KM1

The Proposal Manager performs both deliberate and imaginative work for serious, game-changing efforts. The candidate must be capable of working in a high-pressure environment. The job requires the ability to work in both a systematic and creative way, with complex, technical information and processes. A disciplined, conscientious, hands-on approach is central to this job, and it requires work that is high quality and precise. Due to the critical nature and focus on accuracy, this job requires a candidate able to quickly adjust under close scrutiny and criticism. Because this is a creative, technical position and because it requires a high level of expertise and accuracy, it requires thorough planning and tracking in order to be effective.

Functions

• Lead the creation of large scale, complex stand-alone proposals, task order proposals, RFIs/SSNs, and other responses
• Ensure adherence to proposal development preparation guidelines, processes, methodologies, and associated business tools
• Build proposal outlines, compliance matrices, and schedules and oversees creation of proposal templates
• Analyze complex solicitation requirements and ensures that proposals meet all requirements
• Develop writing assignments and tracks progress to ensure the timely completion of proposal inputs
• Coordinate proposal layout and outlines with SMEs and technical writers
• Research and develop proposal content, working closely with SMEs. Adheres to set standards regarding order, clarity, conciseness, style, and terminology
• Schedule kickoff, drumbeat, color review meetings, as required, to ensure proposal deliverables are developing and tracking with the submission requirements
• Edit, standardize, proofread, and rewrite material prepared by other writers; eliminates inconsistencies in format or voice, typos, and grammatical and spelling mistakes
• Engage with Capture Manager to craft proposal strategy and develop compelling messaging that addresses the strengths of the AEVEX Aerospace offering
• Ensure the win strategy (win themes, discriminators, etc.) is articulated throughout the proposal and ensure solutions are properly described and depicted.
• Coordinate closely with pricing to ensure all cost elements align with the technical solution, comply with solicitation requirements, and support the overall win strategy
• Develop effective methods for presenting and organizing information within proposals, such as the use of tables and graphics
• Maintain records and files of work and revisions
• Manage the production, reproduction, and binding/packaging of draft proposals, final proposals, and all hard/soft copies
• Ensure proposals are delivered on time and in compliance with all RFP requirements
• Manage internal approval process. Ensures approvers understand pricing methodology and proposal requirements. Provides timely responses to approver’s questions and concerns.
• Perform other duties as assigned or required Standard Essential Functions
• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Security Clearance-Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.
• Winning track record as the proposal manager for DoD and commercial clients
• Superior Microsoft Office skills required; knowledge of other editing and publishing tools highly desired
• Highly skilled in planning and tracking multiple simultaneous tasks in a high-pressure environment where priorities shift rapidly
• Ability to build trust and create relationships across all business units
• Ability to utilize a disciplined approach while working independently
• Must produce high quality and precise results
• Must be open to collaboration and close scrutiny to ensure team success

Education / Certifications

• Bachelor's degree, with a preference for majors in English, law, philosophy, history or other discipline that indicate an ability to write accurately in an organized fashion
• APMP certification or active enrollment

Experience

• 5+ years of relevant proposal experience that includes proposal management and proposal writing
• 2+ years of proposal management experience with DoD proposals
• Demonstrated experience leading and collaborating with diverse teams to solve complex challenges
• Capture management experience
• Programmatic experience to include WBS, BOE, IMS artifacts

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Description

Graham Capital Management, L.P. is seeking a Quantitative Research Manager to join our Quantitative Strategies team, and report directly into our Chief Investment Officer of Quantitative Strategies. The individual will research and develop ways to improve GCM’s current trading systems while creating new systematic trading signals to complement and diversify the firm’s main strategies. The individual will maximize performance and competitiveness by utilizing advanced methods in quantitative analysis, risk management and portfolio optimization. In addition to leading collaborative team research efforts, this individual will also have the opportunity to manage their own alpha generating portfolio.

Responsibilities

• Research and develop methods to make existing trading signals more efficient, profitable and robust
• Research and develop new signals that trade futures and FX markets that complement and diversify production strategies in terms of style, source of alpha and markets traded
• Research and develop portfolio construction and optimization methods to maximize performance while controlling risk, drawdowns and trading cost
• Enhance the scalability and flexibility of portfolios to accommodate bespoke investment needs of clients
• Follow robust research and development procedures to reduce differences between simulated and actual performance
• Work collaboratively in a research team environment, using common development tools to facilitate robust implementation of research as well as production versions of trading systems
• Interact with other departments – technology, operations, trading, marketing, and accounting - to ensure current and proposed ideas are implemented, monitored and executed efficiently and accurately
• Regularly present findings and ideas to management and investment committee
• Complete other projects as requested by senior management

Requirements

• PhD or MS in a quantitative field
• 7+ years related experience in systematic trading on the buy side, primarily targeting futures and FX, but also open to sovereign credit, options, and OTC markets. Knowledge in short-term/intraday systematic trading strategies is desired
• Advanced programming experience in languages suited for quantitative research and strategy implementation
• Ability to synthesize complex topics into easily digestible written commentary
• Strong communication skills – both written and verbal
• Experience managing a team of quantitative researchers is a plus

This role requires commuting into one of our offices Mondays through Fridays. We have offices in Rowayton, CT, New York, NY, West Palm Beach, FL, and London, UK. Please note that our central Quantitative Research team sits out of Rowayton, CT.

Base Salary Range

The anticipated base salary range for this position is $250,000 to $300,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications.  This wage range may be modified in the future.

In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs.

Notes:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham’s sole discretion, consistent with the law.

Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.

Description

Graham Capital Management, L.P. is seeking a Quantitative Research Analyst to join our Quantitative Strategies team, and report into a Quantitative Research Manager. The individual will research and develop ways to improve GCM’s current trading systems while creating new systematic trading signals to complement and diversify the firm’s main strategies. The individual will maximize performance and competitiveness by utilizing advanced methods in quantitative analysis, risk management and portfolio optimization.

Responsibilities

• Research and develop methods to make existing trading signals more efficient, profitable and robust
• Research and develop new signals that complement and diversify production strategies in terms of style, source of alpha and markets traded
• Research and develop portfolio construction and optimization methods to maximize performance while controlling risk, drawdowns and trading cost
• Enhance the scalability and flexibility of portfolios to accommodate bespoke investment needs of clients
• Follow robust research and development procedures to reduce differences between simulated and actual performance
• Work collaboratively in a research team environment, using common development tools to facilitate robust implementation of research as well as production versions of trading systems
• Interact with other departments – technology, operations, trading, marketing, and accounting - to ensure current and proposed ideas are implemented, monitored and executed efficiently and accurately
• Regularly present findings and ideas to management and investment committee
• Complete other projects as requested by senior management

Requirements

• PhD or MS in a quantitative field
• 2+ years related experience in systematic trading on the buy side, primarily targeting futures and FX, but also open to sovereign credit, options, and OTC markets. Knowledge in short-term/intraday systematic trading strategies is desired
• Advanced programming experience in languages suited for quantitative research and strategy implementation
• Ability to synthesize complex topics into easily digestible written commentary
• Strong communication skills – both written and verbal

This role requires commuting into one of our offices Mondays through Fridays. We have offices in Rowayton, CT, New York, NY, West Palm Beach, FL, and London, UK. Please note that our central Quantitative Research team sits out of Rowayton, CT.

Base Salary Range

The anticipated base salary range for this position is $200,000 to $275,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications.  This wage range may be modified in the future.

In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs.

Notes:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham’s sole discretion, consistent with the law.

Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.

Job Title: Automation Engineer 
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time On-Site
Location: Florida Panthers Hockey Club

Position Overview

We are seeking an Automation Engineer with 1–3 years of experience to partner with departments across the Florida Panthers organization — from Marketing and Ticket Sales to Corporate Partnerships, Finance, Retail, and Venue Operations — to identify high-value automation opportunities and ship the tools that capture them. Operating 100% on-site at our Sunrise offices, this role combines backend engineering with stakeholder-facing work; you will spend meaningful time understanding how the business actually operates and translate that knowledge into Python-based scripts, integrations, and AI agent tools that eliminate manual effort. While we value process-improvement or business-systems experience, we are primarily looking for a hands-on builder with elite Python skills who is excited to write code that has direct, visible impact on a championship organization.

Key Responsibilities

• Partner with internal departments to shadow workflows, identify pain points, and scope automation opportunities that translate manual effort into measurable time savings.
• Design and build Python-based automation scripts, integrations, and agent tools that connect internal systems via APIs and webhooks.
• Contribute to our internal AI agent platform by building agents that automate repetitive, template-based, or judgment-light work across departments.
• Document existing workflows clearly and produce simple analyses to support build-vs-buy and prioritization decisions.
• Contribute small interface features to internal applications when an automation requires a user-facing component.
• Present findings, demos, and recommendations to non-technical stakeholders, translating technical work into a clear commercial narrative.
• Collaborate closely with the Platform Engineer and Product Engineer on shared infrastructure, interfaces, and integration points.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field.
• 1–3 years of experience in software engineering, business systems, process automation, or a similar hands-on technical role.
• Solid proficiency in Python, with a focus on writing maintainable, production-ready automations and integrations.
• Demonstrated experience working with REST APIs, webhooks, and integrating disparate business systems.
• Comfort writing SQL to extract and validate data from relational databases.
• Exceptional written and verbal communication; proven ability to explain technical work clearly to non-technical audiences.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience automating workflows across business systems used in CRM, marketing, finance, or operations.
• Familiarity with cloud-based infrastructure within the AWS ecosystem (S3, Lambda, etc.) and workflow orchestration tools (e.g., Prefect).
• Exposure to LLM applications, prompt engineering, or AI agent frameworks.
• Experience producing simple business analyses or process documentation alongside automation work.
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Data Science team where creativity and speed are essential. We operate in a championship-winning environment that is structured yet agile; you will often be given open-ended business problems that require you to be both the architect and the builder of the solution. We are looking for a teammate who is eager to apply technical craft to the exciting world of professional sports.

Position Type/Expected Hours of Work:
This position is on-site in our Sunrise, FL offices (no remote work is available).  This is an exempt salaried position. Must be able to work flexible hours including nights, weekend, and occassional holidays.

Job Title: Platform Engineer
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time
Location: Florida Panthers Hockey Club

Position Overview

We are seeking a Platform Engineer with 1–3 years of experience to join our Data Science team and help build the backend infrastructure that powers our internal AI applications, automations, and data products. Operating 100% on-site at our Sunrise offices, you will work hands-on with our AWS-based platform — designing the services, pipelines, and orchestration logic that the rest of the engineering team builds upon. While we value experience with applied AI or cloud infrastructure, we are primarily looking for a strong engineering foundation with elite Python skills; if you bring the technical horsepower, we will provide the industry context and the platform to see your work directly support a championship organization.

Key Responsibilities

• Design, build, and maintain backend services in Python that run on our AWS infrastructure (ECS/Fargate, SQS, RDS, Lambda) and serve as the foundation for AI applications across the organization.
• Architect and contribute to data pipelines that move information between Redshift, internal applications, and AI agents, ensuring our infrastructure is efficient, reliable, and scalable.
• Extend our internal AI agent platform by writing services that support agents, integrations, and orchestration logic for use cases across every revenue-generating department.
• Build and manage cloud infrastructure as code using Terraform, transforming manual configuration into production-grade, repeatable deployments.
• Establish and maintain monitoring, logging, and cost-tracking practices to guarantee the reliability and efficiency of all production services.
• Build and maintain automated deployment pipelines (CI/CD) and participate in code reviews and architectural discussions with the broader engineering team.
• Collaborate closely with the Automation Engineer and Product Engineer on shared services and integration points that span the full stack.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, or a related technical field.
• 1–3 years of experience in backend engineering, platform engineering, data engineering, or a similar infrastructure-intensive role.
• Solid proficiency in Python, with a focus on writing maintainable, production-ready code for backend services.
• Hands-on experience designing and operating services on a major cloud platform; AWS strongly preferred.
• Working knowledge of relational databases (e.g., Postgres, Redshift) and SQL.
• Experience with version control (Git), Docker, and Linux command-line environments.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience with infrastructure-as-code tools such as Terraform.
• Experience with workflow orchestration (e.g., Prefect) and event-driven architectures using message queues.
• Exposure to LLM applications, retrieval-augmented generation (RAG), vector databases, or AI agent frameworks.
• Experience building and maintaining REST APIs or other service interfaces consumed by internal applications.
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Data Science team where creativity and speed are essential. We operate in a championship-winning environment that is structured yet agile; you will often be given open-ended business problems that require you to be both the architect and the builder of the solution. We are looking for a teammate who is eager to apply technical craft to the exciting world of professional sports.

Position Type/Expected Hours of Work:

This is a full-time salaried (exempt) position. This role is 100% in-person in our Sunrise Florida offices; remote or hybrid work is not available. Must be able to work flexible hours including nights, weekends, and holidays as needed to support game-day operations.

Job Title: Analytics Engineer
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time
Location: Florida Panthers Hockey Club

Position Overview

We are seeking an Analytics Engineer with 1–3 years of experience to join our Business Intelligence team. This role is designed for a technical problem-solver who enjoys architecting the data logic that powers a championship-winning commercial strategy. Operating 100% on-site at our Sunrise offices, you will collaborate directly with our team in a fast-paced environment to serve as the critical bridge between our technical data architecture and the mathematical frameworks that dictate our business operations. This position is perfect for someone with a strong foundation in SQL and Python, a passion for working with data at scale, and a desire to be at the heart of the action in the sports and entertainment industry.

Key Responsibilities

• Architect and define the core data models and semantic layers within Amazon Redshift to serve as the primary foundation for all organizational reporting and Tableau visualizations.
• Write and maintain high-performance Python and SQL to automate complex data streams, utilizing AWS services to ensure our infrastructure is efficient and scalable.
• Act as a technical consultant to our data analysts, translating business requirements into precise data structures that allow the team to influence departmental strategy.
• Build and implement automated testing and monitoring frameworks to guarantee 100% data integrity before insights reach the executive decision-making table.
• Assist in the containerization and deployment of data workflows using Docker and Prefect, transforming manual or legacy processes into scalable, production-grade solutions.
• Continuously optimize query performance and data warehouse logic to ensure that diverse commercial data streams are unified into fast, revenue-driving insights, while minimizing cost.
• Build and maintain automated deployment pipelines (CI/CD).

Qualifications

Required:

• Bachelor’s degree in Computer Science, Statistics, Data Engineering, Information Systems, or a related technical field.
• 1-3 years of experience in analytics engineering, data engineering, database management, or a similar data-intensive role.
• Advanced proficiency in SQL, with a focus on writing optimized, cost-efficient queries and managing complex logic within Redshift.
• Solid experience using Python for data processing, automation, and interacting with APIs.
• Hands-on experience designing and maintaining production-level ETL/ELT pipelines and data models.
• Familiarity with Tableau, specifically in managing data sources and ensuring a clean, performant semantic layer for end-users.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience with workflow orchestration using Prefect and containerization with Docker.
• Knowledge of cloud-based infrastructure within the AWS ecosystem (S3, Lambda, etc.).
• Experience working with large-scale datasets for analytics or machine learning initiatives.
• Experience building automated data quality checks and validation layers within an ETL/ELT lifecycle
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Business Intelligence team where creativity and speed are essential. We operate in a structured environment, but our tasks are often open-ended and require someone who learns quickly and is creative with technical solutions. We are looking for a self-starter who thrives in an agile setting and is eager to contribute to the continued success of the Florida Panthers.

Position Type/Expected Hours of Work:

This is a full-time salaried (exempt) position. This role is 100% in-person in our Sunrise Florida offices; remote or hybrid work is not available. Must be able to work flexible hours including nights, weekends, and holidays as needed to support game-day operations.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights:

• Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST
• Location: Hybrid, 3-4 times a week onsite at Jackson Health Site Locations
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)
• We offer:
• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance    

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

Position Description

Origis Energy is seeking an experienced Energy Analytics Manager / Nodal Production Cost Modeler to support strategic decision-making across our renewable energy portfolio. The candidate will apply advanced modeling to assess basis risk, congestion, curtailment, and long-term market value. This role collaborates closely with Grid Analysis, Interconnection, and Development teams.

The ideal candidate will lead market studies, review interconnection results, manage consultant work, and provide insights to optimize project economics. This includes evaluating policy and market changes, ensuring project assumptions remain current, and supporting project development, acquisitions, and portfolio strategy.

This position reports to the Senior Director Grid Analysis and is a full-time position with Origis’ competitive benefits package, including health insurance, PTO, 401(k) with employer match, and more.

Key Responsibilities

• Develop and maintain production cost models to analyze market dynamics, congestion, curtailment, and basis risk.
• Support project siting by coordinating with Grid Analysis and Interconnection teams to evaluate potential POIs.
• Conduct economic studies for project vbility, revenue forecasting, and long-term value.
• Build price forecasting models incorporating fundamentals, transmission, and load/generation scenarios.
• Assess market rule changes, transmission upgrades, and retirements for project impacts.
• Provide reports and presentations to leadership for strategic decision-making.
• Collaborate with development, finance, and asset management to optimize portfolio performance.
• Review interconnection study results and coordinate with BD, Dev, and Finance teams.
• Support acquisitions through due diligence and fatal flaw analysis.
• Represent Origis in industry forums, conferences, and regulatory discussions.
• Maintain strong relationships with ISO/RTO stakeholders.

Preferred Qualifications

• Bachelor’s in Electrical Engineering, Economics, Finance, or related field (Master’s preferred).
• 7–10 years in energy market analysis, production cost modeling, or power system economics.
• Hands-on expertise with PROMOD and PAT (5+ years)
• Knowledge of power flow tools (PowerWorld, PSSE) and transmission fundamentals
• Strong understanding of ISO/RTO markets, LMP pricing, and market operations
• Strong familiarity with MISO & ERCOT markets preferred
• Proven experience in basis risk, congestion, and curtailment analysis
• Strong analytical, financial modeling, and statistical skills
• Knowledge of solar, storage, and renewable energy technologies

Key Attributes for Success

• Detail-oriented with strong organizational skills
• Excellent communication and ability to translate technical findings into business insights
• Self-motivated with the ability to manage multiple tasks and deadlines effectively
• Continuous improvement mindset and ability to drive operational efficiencies
• Strong interpersonal skills and ability to work across diverse teams

Location            Austin, TX (preferred); Miami, FL – in accordance with in-office work policy

Travel                 Up to 20% travel as needed

Job Level           Manager – no direct reports

Job Overview

AEVEX Aerospace is looking for a detail oriented Inventory Control Specialist with experience tracking and maintaining physical inventory, identifying discrepancies or losses, and managing the flow of parts and equipment to and from the shop floor.

Essential Functions

• Ensure all material is properly received within the ERP system on a daily basis.
• Ensure all material is put away within the ERP system on a daily basis.
• Ensure all material is properly issued within the ERP system on a daily basis.
• Review and close open receipts, put aways, or issues on the associated ERP report.
• Physically put away assets to their assigned bin location and issue items to the production floor.
• Execute daily cycle counts per the published cycle count program
• Report inventory discrepancies and inventory levels to the Inventory Control Manager
• Participate in annual, bi-annual, or as required physical inventory audits
• Conduct frequent inventory stock checks and other stockroom duties
• Perform shipping and receiving related duties including loading and unloading trucks as needed
• Follow safety protocols and procedures, including the use of personal protective equipment (PPE), to maintain a safe working environment
• Ensure all work is done efficiently and adheres to aviation safety regulations and industry best practices
• Maintain a clean work environment in full compliance with company standards and customer and government regulations
• Perform other related duties as assigned

Standard Essential Functions

• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Ability to work under minimal supervision and handle complex issues and problems
• Excellent organizational skills and attention to detail
• Strong interpersonal and communication skills, both verbal and written
• Ability to multi-task in a fast-paced environment
• Experience with computerized inventory systems (e.g., SAP, Oracle, WMS).
• Excellent problem-solving skills
• Positive attitude, team-oriented, and calm under pressure
• Proficient in Microsoft Office Suite, especially Excel or related software

Education / Certifications

• High school diploma or equivalent education required
• Current forklift certification required.

Experience

• 2-4 yrs. previous shipping/receiving/inventory experience required

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

• Frequently required to sit, and to reach to use computers and other office equipment
• Frequently required repetitive movements of wrists, hands, and/or fingers
• Occasionally required to stand for extended periods of time
• Occasionally required to lift up to 50 pounds
• Occasionally required to operate motor vehicle
• Occasionally experience a high level of noise, adverse weather or temperature conditions

For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance

• Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

Disclaimer:

AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Melbourne, Florida, United States)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at a specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights

This is a Hybrid Role that will may be asked to travel to different Florida locations to support staffing these areas may include the following cities: Palm Beach Gardens, West Palm Beach, Delray Beach, Boynton Beach, West Boca, Pompano Beach, Ft Lauderdale, Wellington, Jupiter, Port St Lucie   

• Full Time: Mon-Fri 8:00am-4:30pm
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

Job Overview

The Quality Assurance Specialist prepares product specific inspection plans and instructions for each platform in production. This individual works with quality control to improve inspection techniques, validation methodology, and troubleshooting protocol.

Essential Functions

• Verify and ensure the adherence of aircraft products to required specifications and expectations to track and resolve deficiencies prior to product release.
• Work with the engineering team to define and/or refine quality requirements for assigned aircraft products.
• Regularly review manufacturing processes and recommend quality controls, improvements, and related inspections to production leads.
• Develop QA processes, documentation and related checklists.
• Work with Configuration Manager to develop and maintain technical data as required.
• Prepares product specific inspection plans and instructions for each platform in production.
• Performs process audits to ensure continual compliance on the production floor and develops processes/procedures as needed when gaps are identified.
• Works with quality control to improve inspection techniques, validation methodology, and troubleshooting protocol.
• Monitors nonconformance trends, administers root cause investigations, and develops corrective and preventative action plans.
• Works with suppliers to improve product quality and implement receiving inspection practices for trending defective product.
• Performs other related duties as assigned.

Standard Essential Functions

• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Able to read, interpret and work from engineering drawings, blueprints, and other technical data
• Familiarity with Systems Integration Assembly Processes/ J-Standards
• Familiarity with Root Cause and Corrective Action Engagement
• Familiarity with Inspection and Testing Procedure Development

Education / Certifications

• High School diploma or equivalent
• Bachelor’s Degree in Engineering or related technical discipline (preferred but not required)
• ASQ Certified Quality Technician (preferred but not required)

Experience

• A minimum of 5+ years of Aircraft related Quality Assurance experience
• A minimum of 5+ years of aircraft maintenance experience

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

• Occasionally required to stand for extended periods of time
• Frequently required to sit, and to reach to use computers and other office equipment
• Constantly required repetitive movements of wrists, hands, and/or fingers

For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance

• Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

Disclaimer:

AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location in Jacksonville, FL
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

Clearwater positions open to candidates located in greater Tampa Bay area.

The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting  and developing a schedule for when emails and calls should be made to prospective customers.

Responsibilities:

• Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting
• Draft new material for emails to be sent to prospective customers used to garner interest in our products
• Monitor and respond accordingly to the What’s Working emails
• Maintain reporting with teams passes and other relevant details
• Maintain and analyze sub-statistics in order to obtain pass goals for SDRs
• Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.
• Be an expert on prospecting and other key elements that are necessary to be a top performer
• Meet and/or exceed individual goals to contribute to the team’s success
• Exemplify the values and mission of the Company 
• Handle day to day needs and requests for their SDR team 
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Requirements:

• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with sales prospecting tools
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Leadership skills required 
• Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle 
• Strong verbal and written communications 
• Excellent time management and organization skills

The Role 

The Market Compliance Manager provides support for the Retail and Production operations teams and compliance programs including appropriate direction, oversight and feedback for all compliance functions and integration of compliance activities across the assigned market. Responsibilities include ensuring all laws, regulations, and standards set by regulatory bodies, including cannabis commissions/boards, environmental, and product/food safety regulations are implemented and executed across their assigned area. 

Responsibilities 

• Serves as the subject matter expert on state regulations within their market – has an intimate understanding of the regulations and collaborates with key partners to understand their impact on the business.
• Where regulations allow, owns the relationship as the company’s single point of contact with regulatory agencies within their market, collaborates with the Regional Market Compliance Manager and key partners to support proactive communication and/or follow up action items specific to regulatory contacts/inspections, and hosts inspections when possible.
• Partners with the Regional Market Compliance Manager to support the relationship with regulatory agencies within their market, collaborate with key partners to support, resolve, and address/host regulatory contacts and inspections.
• Monitor and interpret laws, regulations, and industry standards for assigned market and coordinate operational/process improvement needs with key partners; and supports documentation.
• Completes processes to track, monitor, trend and analyze regulatory requirement changes and external compliance communications from regulators.
• Ensures through proper documentation, monitoring, auditing, and reporting activities that the business is compliant with licensing, system, community, and business commitments.
• Partners with key stakeholders to manage packaging and labeling activities within the THCvault, ensuring regulatory compliance. Supports regulatory submissions as needed and maintains up-to-date knowledge of requirements and submissions to regulatory agencies
• Partners with key stakeholders to update packaging and labeling compliance grids and checklists; reviews teams’ output for compliance, and then completes product, packaging, and labeling, and/or equipment submissions as needed.
• Collaborates with key business partners to maintain regulatory signage, identify system enhancements to improve inventory management compliance, supports growth opportunities with new store openings/relocations/Mergers & Acquisition activities, and supports business expansion within the market.
• Identifies new needs and oversees training programs for employees on compliance obligations and responsibilities.
• Optimize policies, procedures, and processes through the deployment of technology, analytics, and continuous improvement for assigned programs and/or geographies.
•  Conducts risk assessments to identify potential compliance gaps, including pre-inspection checklists and audits of system/seed to sale processes. Develops corrective action plans to address regulatory gaps or audit , partnering with relevant stakeholders to investigate issues and updated documentation/training.  
• Collaborates with key partners to address adverse events, product quality concerns, and recalls.
• Periodically visits assigned sites to ensure employees are performing processes and procedures accurately and ensure facility is compliant. Support the enforcement of accountability for compliance actions and make continuous improvement recommendations to leadership.
• Coordinates the required reporting to regulators and senior leadership of major regulatory issues related to such areas as adverse events/recalls, unexpected changes to operation hours, product events/concerns and/or security. Perform other job-related duties as assigned. 

Qualifications  

• Minimum of 5 years of experience in a compliance or regulatory function or must have operated in a retail/production environment with a strong focus on compliance supporting a highly regulated industry such as cannabis, pharmaceuticals, alcohol, or tobacco preferred. 
• Unassailable integrity and ethics. 
• Adapts and thrives in a demanding, fast-paced environment. 
• An individual that is initiative-taking, able to work independently or among teams, and has a proactive mindset; a highly collaborative influencer who is an effective communicator and networker. 
• Experience establishing and communicating compliance procedures and policies. 
• Experience developing strategic initiatives which align with business goals. 
• Experience analyzing and/or reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Strong ability to effectively present information and respond to managers, supervisors, and all levels of employees.
• Ability to travel up to 20% 

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 
• Must be and remain compliant with all legal or company regulations for working in the industry; including but not limited to employee identification/badging requirements in the market they oversee. 

The Role 

The Market Compliance Manager provides support for the Retail and Production operations teams and compliance programs including appropriate direction, oversight and feedback for all compliance functions and integration of compliance activities across the assigned market. Responsibilities include ensuring all laws, regulations, and standards set by regulatory bodies, including cannabis commissions/boards, environmental, , and product/food safety regulations are implemented and executed across their assigned area. 

Responsibilities 

• Serves as the subject matter expert on state regulations within their market – has an intimate understanding of the regulations and collaborates with key partners to understand their impact on the business.
• Where regulations allow, owns the relationship as the company’s single point of contact with regulatory agencies within their market, collaborates with the Regional Market Compliance Manager and key partners to support proactive communication and/or follow up action items specific to regulatory contacts/inspections, and hosts inspections when possible.
• Partners with the Regional Market Compliance Manager to support the relationship with regulatory agencies within their market, collaborate with key partners to support, resolve, and address/host regulatory contacts and inspections.
• Monitor and interpret laws, regulations, and industry standards for assigned market and coordinate operational/process improvement needs with key partners; and supports documentation.
• Completes processes to track, monitor, trend and analyze regulatory requirement changes and external compliance communications from regulators.
• Ensures through proper documentation, monitoring, auditing, and reporting activities that the business is compliant with licensing, system, community, and business commitments.
• Partners with key stakeholders to manage packaging and labeling activities within the THCvault, ensuring regulatory compliance. Supports regulatory submissions as needed and maintains up-to-date knowledge of requirements and submissions to regulatory agencies
• Partners with key stakeholders to update packaging and labeling compliance grids and checklists; reviews teams’ output for compliance, and then completes product, packaging, and labeling, and/or equipment submissions as needed.
• Collaborates with key business partners to maintain regulatory signage, identify system enhancements to improve inventory management compliance, supports growth opportunities with new store openings/relocations/Mergers & Acquisition activities, and supports business expansion within the market.
• Identifies new needs and oversees training programs for employees on compliance obligations and responsibilities.
• Optimize policies, procedures, and processes through the deployment of technology, analytics, and continuous improvement for assigned programs and/or geographies.
•  Conducts risk assessments to identify potential compliance gaps, including pre-inspection checklists and audits of system/seed to sale processes. Develops corrective action plans to address regulatory gaps or audit , partnering with relevant stakeholders to investigate issues and updated documentation/training.  
• Collaborates with key partners to address adverse events, product quality concerns, and recalls.
• Periodically visits assigned sites to ensure employees are performing processes and procedures accurately and ensure facility is compliant. Support the enforcement of accountability for compliance actions and make continuous improvement recommendations to leadership.
• Coordinates the required reporting to regulators and senior leadership of major regulatory issues related to such areas as adverse events/recalls, unexpected changes to operation hours, product events/concerns and/or security. Perform other job-related duties as assigned. 

Qualifications  

• Minimum of 5 years of experience in a compliance or regulatory function or must have operated in a retail/production environment with a strong focus on compliance supporting a highly regulated industry such as cannabis, pharmaceuticals, alcohol, or tobacco preferred. 
• Unassailable integrity and ethics. 
• Adapts and thrives in a demanding, fast-paced environment. 
• An individual that is initiative-taking, able to work independently or among teams, and has a proactive mindset; a highly collaborative influencer who is an effective communicator and networker. 
• Experience establishing and communicating compliance procedures and policies. 
• Experience developing strategic initiatives which align with business goals. 
• Experience analyzing and/or reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Strong ability to effectively present information and respond to managers, supervisors, and all levels of employees.
• Ability to travel up to 20% 

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 
• Must be and remain compliant with all legal or company regulations for working in the industry; including but not limited to employee identification/badging requirements in the market they oversee. 

POSITION SUMMARY:

The Quality Assurance Technician is responsible for performing daily verification activities to ensure that all raw ingredients, raw materials, packaging, and finished products comply with all applicable regulations and meet or exceed the customer’s expectations and to act when predefined standards are not met. This position will also help manage product quality tracking systems, state regulatory standards, internal and external audits, etc. The goal for this role is to ensure compliance with all Green Thumb policies and procedures, as well as applicable federal, state, county, and municipal laws, ordinances, and regulations.

DUTIES AND RESPONSIBILITIES:

• Supports the Quality Department and ensures all employees understand and follow all standard operating procedures (SOPs).
• Perform incoming inspections of materials received and ensure compliance with all specifications and requirements. 
• Execute in-process and finished product sampling as required.
• Conducts positive release of all finished goods, which includes review of in-process batch documentation, packaging, labeling, logbooks, test results against internal specifications, and other production paperwork as required.
• Ensures good documentation practices are followed and all records are filed and maintained accordingly.
• Assist with segregation, control, and disposition of non-conforming product.
• Identify, recommend, and perform quality training as needed.
• Ensure maintenance and control of production quality records.
• Assist Quality Manager and production personnel in the investigation of root causes of quality incidents and non-conformances and assist with documenting and performing corrective and preventative actions.
• Continually study the existing quality system and make recommendations for improvements.
• Perform improvement projects as identified.
• Monitors compliance to established current Good Manufacturing Practice (GMP) guidance.
• Expected to adhere to safe work practices, follow general GMP and food safety guidelines, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect product safety, product quality or personnel safety.
• Maintain and foster a positive work atmosphere.
• Perform pre-operation inspection and sanitation verification of production areas as required.
• Perform allergen and environmental swabbing activities as needed.
• Performs other duties as assigned.

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

PREFERRED EDUCATION, EXPERIENCE AND SKILLS:

• Associate degree in a related field preferred, or equivalent combination of education, training and/or experience.
• Prior experience in regulated industry in healthcare, medical devices, pharmaceutical, consumer packaged goods (food), or cannabis is highly desired.
• Food and Drug Administration (FDA), Good Manufacturing Practices (GMP), Safe Quality Food (SQF) and Hazard Analysis Critical Control Point (HACCP) experience is highly desired.
• Strong experience with product sampling and inspection.
• Must have the knowledge and skills required to work in a fast paced and challenging environment
• Must be able to work variable day shifts dependent on business need
• Ability to follow written procedures and monitor others for adherence to written procedures.
• Ability to work independently, handle multiple tasks and problem solve effectively.
• Exceptional computer skills in Microsoft® Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word).
• Should have a solid understanding of the Cannabis laws, rules and regulations or a passion to further their understanding and knowledge of the industry and the laws.
• Prior cannabis experience not required

Additional Requirements

• Must pass all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry

Our Mission: To promote well-being through the power of cannabis.

We’re humble—We prefer quiet confidence and don’t shout about our success.

We’re hardworking—We put our heads down and get the job done.

We’re grateful—Working in our industry is a privilege and an act of service.

We’re transparent—Honest and open communication keeps us healthy as an organization.

We’re collaborative—And believe good ideas can come from anywhere.

We have a growth mindset—One that’s grounded in well-being.

At Green Thumb we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.

We can't wait to meet you.

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Miami, Florida 33136)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Miami, FL 33136)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Able to travel local/regionally 75% or more of the time.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
•  

Bonus points if:

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Sebring, FL 33872)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Winter Park, FL 32792)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at a specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Kissimmee, FL 34744)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.