MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Maryland Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Maryland if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Maryland Salary: $149,000- $201,000

Legend Biotech is seeking a Cell Therapy Account Specialist, Overlay (Contractor) as part of the Commercial team based in (Richmond, VA, Baltimore, MD).

Role Overview

The Cell Therapy Account Specialist is responsible for representing Legend’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.

Key Responsibilities

• Work in partnership to drive Carvykti as the preferred CAR-T therapy for multiple myeloma among both community and institution-based oncology customers. This role involves collaborating with other Carvykti representatives to coordinate activities for impactful engagement within the territory.
• Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
• Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
• Develops an understanding of the issues and opportunities unique to each geography.
• Provides all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
• Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
• Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services.
• Assists in the identification/resolution of issues and opportunities and communicates proactively to marketing and sales management. Manages a territory budget plan for customer engagements, speaker events and other miscellaneous external expenditures.
• Represents Legend at National and/or local symposiums/conventions.
• Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.
• Demonstrates leadership among peers by consistent application and modeling of appropriate, compliant behavior, and conduct.
• Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
• Reports adverse events to Legend’s Drug Safety department and other internal departments as appropriate per required guidelines.
• Actively promotes the appropriate use of Legend’s products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines.
• Strict compliance with all regulatory agencies, state, and federal law is required.
• Adheres to company policies, procedures, and business ethics.

Requirements

• Bachelor’s Degree from accredited college or university.
• Preferred 3 years of Oncology, specialty healthcare sales experience.
• Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets.
• Experienced managing and executing within large community accounts including strategic planning and problem solving.
• Previous sales experience in cell therapy/bone marrow transplant is a plus.
• Previous product launch experience in a highly competitive environment.
• Exceptional interpersonal, communication (written and presentation) skills.
• Possess superior selling skills honed in highly competitive markets.
• Proven expertise in building relationships and influencing.
• Aptitude for rapid learning and retention of technical and scientific product related information.
• Must set high goals and standard of performance and be self-motivated and able to work with a general level of autonomy.
• Demonstrated team work/collaboration.
• Demonstrated ability to read situations quickly, anticipate and adjust for problems and roadblocks.
• Valid driver’s license.
• Agility in multi-tasking.
• Able to travel up to 50-60% of the time.
• Proven track record of attaining organizational objectives.
• Exceptional organizational and time management skills.
• Ability to perform administrative responsibilities accurately and on time.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

#Li-JK1

#Li-Remote

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

AI Engineer (Entry-Level / Associate)

Location: Baltimore, MD | Practice Area: Technology & Engineering | Type: Permanent

Build the next generation of AI-powered applications using cutting-edge technologies and real-world impact

The Role

We are seeking an early-career AI Engineer to join our growing Technology & Engineering practice. This role offers the opportunity to work hands-on with generative AI, foundation models, and modern full-stack development while being supported by experienced engineers. You will contribute to building intelligent applications that solve real business challenges across financial services, with exposure to front, middle, and back-office operations transformation initiatives.

The ideal candidate will combine technical curiosity with an understanding of financial services operations, helping clients reinvent and optimize operational processes through AI-enabled solutions while supporting business analysis, feature reporting, and stakeholder collaboration.

What You’ll Do

• Support the design and development of applications leveraging foundation models (LLMs, multimodal AI) and intelligent automation capabilities
• Experiment with generative AI techniques including RAG and prompt engineering under guidance to solve operational and business challenges
• Contribute to building AI agents and workflows using frameworks such as LangChain or Semantic Kernel
• Assist in developing full-stack applications and APIs integrating AI capabilities across front, middle, and back-office financial services operations
• Collaborate in agile teams while contributing to testing, deployment, process reinvention initiatives, and feature reporting activities

What We’re Looking For

• Bachelor’s degree in Computer Science, AI, Data Science, or equivalent practical training
• Proficiency in Python and familiarity with at least one AI/ML framework (e.g., PyTorch, TensorFlow)
• Foundational experience with generative AI, LLMs, and hands-on experience with RAG through academic, internship, or personal projects
• Understanding of financial services operations across front, middle, or back-office functions, with the ability to identify opportunities for process improvement and support business analysis activities
• Strong communication and collaboration skills with a proactive approach to learning, stakeholder engagement, and reporting on business and technical features

Bonus Points For

• Experience with tools or frameworks such as LangChain, AutoGen, Semantic Kernel, or OpenAI APIs
• Exposure to front-end or back-end technologies including React, JavaScript, Node.js, or FastAPI
• Knowledge of vector databases, data pipelines, APIs, cloud concepts, Git, and CI/CD practices
• Familiarity with deploying AI/ML workloads on AWS, Azure, or GCP
• Internship or hands-on project experience within AI, machine learning, or financial services technology environments

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

Benefits

• Medical, Dental, Vision coverage
• 401(k) with employer match
• Paid parental leave and dependent care support
• Tuition and wellness reimbursement programs
• Access to employee discount platforms, HSA/FSA, and commuter benefits

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

Location: United States (Remote with Travel)

Clearance Requirement: Active DoD TS/SCI Clearance - With CI or Lifestyle Poly

The Opportunity
Armis is seeking a Senior Sales Engineer (SE) – Intelligence Community (IC)/DoD with an active Top Secret clearance and current CI or Lifestyle Polygraph. This customer-facing role requires 6-8+ years of IC-focused experience in networking and cybersecurity sales engineering experience. The position requires hands-on technical competency to support: installation, configuration, troubleshooting, and documentation of the pre-sales cycle. Candidates must be DC metro-based and comfortable with frequent travel.

What You'll Do

Work closely with Account Executives, prospects, and customers to:

• Deliver virtual and in-person technical demonstrations of Armis solutions
• Deploy, configure, and manage proof-of-value (POV) installations that showcase Armis capabilities that align to customer pain points and use cases
• Troubleshoot complex network environments, integrating APIs and third-party products, and ensure successful technical outcomes to the opportunity
• Lead technical training sessions on Armis solutions 
• Design and deliver organized technical project plans that manage customer and Armis deliverables, requirements, and expectations for PoV engagements
• Support marketing initiatives, conferences, and speaking engagements as a technical subject matter expert
• Address prospect and customer needs with clear and effective verbal and written communication, including formal technical responses to queries and RFPs
• Travel frequently across the DC metro area and to federal sites as required (up to 40%)

What We Expect

Education & Clearance:

• BS in Computer Science, Engineering, Cybersecurity, or related discipline (or equivalent experience/certifications)
• Active TS/SCI Clearance Required (with ability to obtain Lifestyle polygraph)

Technical Skills:

• Proven experience selling and engineering cybersecurity solutions (SaaS and on-premises) into DoD and IC environments
• Strong understanding of networking fundamentals: routing, switching, VLANs, subnets, ports and protocols, and port configuration
• Hands-on expertise with RHEL and Linux administration, containers, bare-metal builds, and system integration
• Proficiency with REST APIs, scripting, and automation (Python preferred; Bash or PowerShell acceptable)
• Familiarity with ATO/IATT 
• Working knowledge of cybersecurity frameworks such as: NIST 800-82, RMF, DISA STIGs, etc.
• OT/ICS experience considered a strong plus
• Familiarity with Application Security and CI/CD pipelines
• Familiarity with Security Operations Center activities to include Threat Hunting and adversary tactics techniques and procedures
• Vulnerability management expertise including ACAS, Tenable/Nessus, CVEs, patch management, and CISA KEV catalog

The salary range guidance for this position is: $160,000-$210,000

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Please click here to review our privacy practices.

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. The ideal candidate possesses the below qualifications and is willing to travel up to 25% of their time for in-person customer meetings. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs.

Responsibilities:

• Build and foster executive-level trusted advisor relationships with the customers’ IT, Engineering and Support organizations.
• Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities.
• Guide a customer on process, people and change management best practices to drive customers adoption of real time operations.
• Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan.
• Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline.
• Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth.
• When appropriate, recommend additional expert services needed to drive success.
• Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates.
• Represent the voice of the customer to inform our sales process or product roadmap.
• Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer.
• Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions.
• Predict and forecast risk, renewal and expansion within the customer portfolio.

Basic Qualifications:

• 8-10 years of relevant customer-facing experience and a demonstrated track record of success
• Proficiency in developing comprehensive business value ROI models, with an ability to drive strategic decision-making and deliver tangible results
• In-depth expertise in the Public Sector and SaaS business models, including a strong understanding of market trends, competitive landscapes, and customer needs
• Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring 

Preferred Qualifications:

• Strong consulting skills and proven results working as a trusted advisor to drive business value for customers.
• Knowledge of PagerDuty products and platform features/capabilities 
• Thrive in a collaborative fast pace environment and as a part of a results oriented team.
• Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections.
• Worked in a DevOps environment or with a company going through a transition to DevOps.

The base salary range for this position is $112,000 - $154,900 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

The Business Operations Specialist provides leadership and strategic oversight for all financial management, contract administration, procurement, quality control, and administrative activities related to government contracts. This is a hybrid role based in Woodlawn, MD, with 40% onsite work.

The Work:

• Reporting to the Program Director, this supervisory role guides team members in maintaining contractual obligations and compliance with federal regulations.
• A successful candidate will manage core PMO governance and administration, including invoicing, reporting, document quality, systems management, onboarding/offboarding, audit compliance, and serve as the program’s primary support contact.
• The position requires exceptional leadership skills and comprehensive knowledge of government contracting provisions to effectively direct staff and operations.
• Governance includes coordinating program-wide risk and issue management, driving regular reviews and supporting mitigation strategies.
• Utilize superior communication skills to oversee the delivery of complex issues, reports, and deliverables to government counterparts while providing strategic direction across organizational components.
• In this leadership position, the Business Operations Specialist directs the evaluation and optimization of existing procedures and processes to increase program efficiency and address contractual issues.
• The specialist supervises the coordination of task order changes including proposal pricing, financial forecasting and scheduling, and budgeting while directing government-compliant invoicing and accurate labor reporting processes.
• This role involves providing daily supervision of the Business Operations Staff and overseeing the creation and maintenance of program reporting mechanisms for each contract year.
• The specialist leads coordination efforts with customer agencies for all onboarding and security requirements, including security clearance documentation.
• As a senior team member, the specialist supervises the technical liaison functions between the company and federal agencies, guiding staff in maintaining comprehensive documentation of all contract activities.

Here’s What You Need:

• Must be able to obtain and maintain a Public Trust clearance
• 10 + years of experience supporting procurement, business operations, or contract management for a large civilian agency
• 10 + years of experience with Federal Acquisition Regulation (FAR) and government contracting provisions
• 10 + years of experience in federal business operations and contracts management
• 10 + years of supervisory experience in evaluations of procedures, processes, and systems; financial analysis and government-compliant invoicing; personnel security and onboarding processes with federal agencies
• 10 + years of experience directing task order changes and budget management
• 10 + years of experience overseeing analytical studies and report preparation with charts and graphs
• Bachelor's Degree
• This is a hybrid role based in Woodlawn, MD, with 40% onsite work

Bonus Points If You Have:

• Previous experience as a federal employee in contracting, security management, or business operations
• PMP (Project Management Professional) Certification
• Federal Acquisition Certification or similar credentials
• MBA or similar credentials
• Experience as a Contracting Officer or Contracting Specialist

#clearancejobs

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

ETCH is a startup commercializing a radically new and efficient decarbonization technology for the simultaneous greenhouse gas-free production of hydrogen and solid carbon from natural gas.  

The (Senior) Industrial Field Technician position at ETCH, INC will support day-to-day operations, maintenance, and continuous improvement of ETCH’s pilot reactor system. This role requires deep industrial experience and will take ownership of complex fabrication, mechanical systems, safety compliance, and procurement activities. In addition to hands-on technical work, this position mentors junior technicians and collaborates closely with engineering staff to advance reactor performance and reliability.

Primary Responsibilities include:

• Operations and System Monitoring
  • Operate, monitor, and troubleshoot the pilot reactor system and associated equipment, including the computer-based control system used to manage reactor operations.
  • Read and interpret P&IDs, equipment manuals, process flow diagrams, and safety procedures.
  • Identify and communicate process inefficiencies, equipment bottlenecks, and deviations affecting system performance or reliability, and drive continuous improvement efforts.
  • Collaborate with engineering staff to design, test, and implement control schemes for reactor operations and auxiliary systems.
• Fabrication and Rigging
  • Lead fabrication activities including structural and pipe welding
  • Perform metal fabrication tasks including cutting, grinding, fitting, and assembly of custom components to support reactor build-out and modifications.
  • Operate machine shop equipment including mills, lathes, drill presses, and angle grinders to fabricate or repair parts as needed.
  • Plan and execute rigging operations for moving and positioning heavy equipment, pressure vessels, and reactor components.
  • Select appropriate rigging hardware (slings, shackles, hoists, forklifts, cranes) and verify load ratings prior to lifts.
  • Ensure rigging activities comply with OSHA and site-specific safety requirements.
• Maintenance and Troubleshooting
  • Safely troubleshoot, maintain, and repair mechanical and electrical systems including valves, piping, pumps, motors, heat exchangers, and instrumentation.
  • Lead assembly and disassembly of reactor components; perform site upkeep and ensure the facility is maintained to industrial standards.
  • Execute Lockout/Tagout (LOTO) procedures and supervise contractor work to ensure compliance with safety protocols and applicable regulations.
  • Apply structured troubleshooting methodologies to diagnose and resolve equipment issues.
• Procurement and Parts Sourcing
  • Identify, evaluate, and establish relationships with local and regional suppliers for mechanical parts, raw materials, fabrication supplies, and consumables.
  • Source replacement parts and components for reactor systems, exercising sound engineering judgment on fit, form, and function for direct substitutions.
  • Manage inventory of spare parts, tools, and consumables; develop and maintain a stocking strategy aligned with equipment criticality.
• Safety and Documentation
  • Ensure safe handling and operation around hazardous materials including natural gas, hydrogen, hydrogen chloride, carbon powders, and metal salts.
  • Apply working knowledge of relevant industrial standards and regulations (OSHA, ASME, NFPA, EPA, DOT) to equipment operation, maintenance, and site activities.
  • Support safety and environmental compliance efforts by inspecting equipment and processes for adherence to applicable regulations.

Preferred qualifications:

• Experience with industrial chemical plants
• Minimum 5 years of hands-on industrial technician experience; 10+ years preferred
• Demonstrated welding proficiency (MIG, TIG, and/or stick); AWS certification or equivalent a strong plus.
• Experience with machining operations (lathe, mill, drill press) and general metal fabrication.
• Working knowledge of industrial rigging practices and safe lift planning.
• Experience with procurement activities: sourcing parts, working with suppliers, and managing spare parts inventory.
• Solid understanding of mechanical and electrical systems including valves, pumps, motors, instrumentation, and piping.
• Ability to read and interpret P&IDs, mechanical drawings, fabrication drawings, and equipment manuals.
• Familiarity with industrial safety standards and regulations (OSHA, ASME, NFPA, LOTO, confined space, etc.).
• Strong communication skills and proficiency with computer programs (Microsoft Office Suite).
• Must be able to work safely in industrial environments (temperature, humidity, noise, confined spaces, outdoor conditions).

The (Senior) Industrial Field Technician receives direction from Technical Operations Lead to guide daily duties. An ability to work independently as well as in a team environment toward timely execution of goals is required. This position will also require a flexible work schedule including the occasional third shift.

ETCH is committed to equal opportunity for its employees. To that end, ETCH does not discriminate on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristic. ETCH is committed to providing qualified individuals access to all employment programs, benefits and activities on the basis of demonstrated ability, performance and merit without regard to personal factors that are irrelevant to the program involved.

Compensation commensurate with relevant experience.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is currently searching for a Regional Business Director (RBD) to lead commercial activities for an assigned geography, establish a team of Account Managers, execute marketing strategies, and ensure a successful launch. The RBD will be primarily responsible for the supervision and leadership of an industry shaping, uniquely structured salesforce leveraging the use of a highly sophisticated digital infrastructure. All sales representatives will be aligned to geographical boundaries.  

The RBD is responsible for sales performance at a Region level and is expected to be a product champion and exhibit the business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. This is a cross-functional front-line leader role that will ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. The position is field-based and will require travel as needed to develop internal and external relationships.  

Job Responsibilities and Duties include, but are not limited to, the following:

• Responsible for supervising operations of the Region which includes: driving results, hiring and coaching, account manager development, performance management, and the assignment of key "priority" accounts within the medical community 
• Develop and implement strategic plans for the Region including the right balance of live/virtual interactions and the prioritization of efforts by the team 
• Plan, organize and drive performance to achieve the business potential of the region through coaching and influence of direct reports 
• Establish and maintain effective communication among all members of the Region across cross-channel stakeholders in the Accounts and Market Access team 
• Maintain required technical expertise in order to respond accurately to all questions regarding products, marketing, policies, and business-related issues from customers and account managers 
• Work with direct reports to understand and consistently execute established expectations. 
• Consistently exemplify the ability to help a SAM improve on their selling skills, product knowledge and capabilities needed for success through coaching and counsel. Lead by example through coaching direct reports both in live and virtual engagements. 
• Effectively plan and conduct plan of action and other meetings with members of the Region and Market Access teams  
• Develop and implement Region business plan, manage Region budget and overall responsibility for P&L at Region level in alignment with Regional and National expectations 
• Have a complete understanding of all relevant compliance laws, policies and processes and ensure actions of self and team are fully compliant 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• BA or BS required. Advanced degree preferred 
• 5 years or more of field leadership experience and/or payer account management and/or demonstrated sales success with increasing responsibility and organizational leadership 
• Previous pharmaceutical, biotech, or medical marketing/sales experience preferred with at least three to five years spent in a position with demonstrated 1st line leadership groups 
• Proven performance history in the ability to lead others to success through your coaching influence 
• Demonstrated experience delivering outstanding results and developing others to their potential  
• Proven track record in attracting and retaining top talent 
• Current or recent Psychiatry disease experience strongly preferred 
• Successful launch experience strongly preferred 
• Experience to strategize within teams using differential resources to reach business goals 
• Proven ability to run multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Must live within the territory’s geography 
• Comfortable with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal and presentation skills 

Salary & Benefits

The anticipated salary range for this role is $165,000 - $205,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Come be part of a dynamic and integrated centralized marketing team that drives the success of a nationally recognized women-owned and women-led design firm. Quinn Evans has a full-time position available for a marketing coordinator. The position will support our practice-driven marketing and business development functions. The position can be located in any of our office locations. The ideal candidate is a team player who thrives in a fast-paced environment, is highly organized, detail-oriented, graphics savvy, and has strong written and oral communication skills. 

Responsibilities

• Coordinate and develop efforts for all stages of project pursuits, including qualifications, proposal packages, and presentations 
• Support proposal production process including proofreading, editing for grammar, spelling, comprehension, consistency, and assembling and delivering final documents 
• Maintenance and management of marketing information and systems, including, but not limited to: 
  • Collateral and templates 
  • Marketing content (i.e. project descriptions, resumes, and text library) 
  • CRM database – data gathering and input 
  • Digital asset library, project descriptions, resumes, and other collateral materials 
• Conduct marketing research and lead searching 
• Assist as required with multi-platform communications, including marketing campaigns, social media efforts 
• Support development and submission of awards entries 
• Support and partake in networking and business development efforts 

Requirements 

• Bachelor’s degree in marketing, Business, Communications, Journalism, English, Graphic Design, or another related technical field 
• Minimum of 3 years of marketing or business development experience in the A/E/C industry REQUIRED. 
• Proficiency with Microsoft Office and Adobe Creative Suite 
• Ability to deliver detailed assignments with high levels of accuracy 
• Strong time-management skills and the ability to prioritize and manage multiple tasks simultaneously 
• Ability to work collaboratively as part of inter-office teams 
• Strong oral, written, and graphic communication skills 
• Knowledge of CRM / relational database platforms and digital asset management systems (experience with Deltek Vision / Vantagepoint and/or OpenAsset a plus) 

Salary Range Amount

$68,000 - $83,000

Mindgrub Technologies is a digital agency specializing in digital transformation for established enterprises and growth-stage companies. We build complex, deeply integrated applications that power critical experiences for enterprises and startups alike. Our engineering teams work across web, mobile, and cloud platforms, delivering solutions that range from multi-million dollar platform modernizations to fast-moving, high-impact digital builds.

The Opportunity

Mindgrub is seeking a Senior Director of Software Engineering to lead and scale our entire engineering organization. This is a senior leadership role with accountability for engineering delivery, performance, and growth across all client engagements.

This role operates as a Director-of-Directors position. You will lead Directors of Web, Mobile, and Cloud Engineering while partnering closely with peer leaders across Project Management, Quality Assurance, Product Strategy, Design, and Managed Services Operations. You will report to the Vice President of Professional Services and play a critical role in shaping how Mindgrub delivers high-quality software at scale.

You will own engineering delivery from early sales solutioning through successful project launch and execution. As Mindgrub continues to grow, this leader will also help expand our technical solution offerings, particularly in AI-enabled delivery, cloud platforms, and emerging technologies.

This role is ideal for a senior engineering leader with deep experience in agency or consultancy environments who can balance technical excellence, delivery accountability, people leadership, and business partnership.

What Success Looks Like

• A healthy, accountable, and engaged engineering culture characterized by trust, clarity, ownership, and continuous improvement
• Improved client satisfaction driven by consistent execution and technical leadership
• Predictable, high-quality delivery with reduced estimate-to-actual variance
• Healthy utilization and staffing models that support both growth and team sustainability
• Strong Director-level ownership with minimal delivery escalation
• Engineering viewed internally and externally as a trusted partner in growth and delivery

Responsibilities

• Engineering Leadership
  • Accountable for the performance, quality, and scalability of the Mindgrub engineering organization
  • Lead and develop a multi-disciplinary engineering organization of 40+ engineers across web, mobile, and cloud 
  • Manage a blended delivery model including full-time staff, contractors, and delivery partners
  • Embrace, mentor, and grow engineering directors and managers
  • Drive engagement, retention, and career growth within the engineering organization
  • Establish and maintain engineering standards and best practices that scale
    
    
• Engineering Performance & Enablement
  • Own engineering productivity and efficiency outcomes
  • Partner with Product, Design, QA, and Project Management to influence performance across the delivery organization
  • Scale human-centered engineering performance through insights-based action and enablement
  • Improve estimation accuracy and reduce delivery variance on projects
  • Lead the identification and implementation of improvements to tools, processes, and workflows that increase team effectiveness
  • Leverage AI and automation pragmatically to improve delivery quality, velocity, and operational efficiency
  • Establish metrics and feedback loops that drive continuous improvement
    
    
• Solution Development & Client Engagement
  • Partner with sales and account teams from early opportunity identification through project launch
  • Lead technical solutioning for complex enterprise engagements, including strategy, architecture, technical plans, and resource plans
  • Identify opportunities to expand Mindgrub's solution offerings, particularly in AI, cloud, and emerging technologies
  • Serve as a trusted technical advisor to clients, translating business requirements into scalable technical solutions
  • Develop accurate estimates and staffing models for projects of varying size and complexity
    
    
• Delivery Excellence
  • Own accountability for engineering delivery outcomes: high-quality products delivered on time and within budget
  • Set the standard for delivery quality, predictability, and accountability
  • Partner with Product, Design, QA, and Project Management to drive cross-functional alignment and shared accountability
  • Reduce defect rates and rework through proactive quality practices and QA collaboration
  • Guide teams through complex technical challenges; provide architectural oversight and hands-on guidance when needed
  • Balance competing priorities across multiple concurrent client engagements
    
    
• Business Growth & Innovation
  • Scale engineering capacity in alignment with Mindgrub's revenue growth and demand
  • Stay current on industry trends and emerging technologies; bring forward opportunities to differentiate Mindgrub in the market
  • Contribute to strategic planning and long-term roadmap for engineering capabilities
  • Be a thought leader internally and externally

We recognize this is a broad role, and you don’t need to check every box to apply. If you see yourself succeeding quickly in some aspects of the role and growing into others, we encourage you to apply. Let us know in your cover letter how your experience aligns, where you’d value support, and which parts of this role you’re most excited about and see as opportunities to make an immediate impact.

Requirements

• Must Have
  • 15+ years of software engineering experience with 10+ progressive leadership responsibility
  • Experience leading engineering organizations of 50+ people, including managing managers
  • Experience managing contractors and delivery partners as part of a blended delivery model
  • Consulting, agency, or professional services background building large, enterprise, deeply integrated applications
  • Proven ability to develop end-to-end solutioning: strategy, architecture, technical plans, and resource plans
  • Experience managing multi-disciplinary projects across a range of sizes and complexity levels
  • Demonstrated ability to engage at a principal or architect level in technical discussions and decision making
  • Technology-agnostic mindset with ability to lead across diverse stacks (we work in .NET, JavaScript/React, Python, cloud platforms, and mobile)
  • Strong client-facing skills with experience engaging enterprise stakeholders from sales through delivery
  • Ability to work East Coast hours
  • Ability to travel to our Baltimore HQ and other locations regularly (~15%)
    
    
• Should Have
  • Hands-on experience in AI technologies, including building AI-powered tech, integrating AI into tech stacks, and leveraging AI to improve how work gets done
  • Experience scaling or launching new service offerings within an agency or consultancy
  • Financial acumen, including understanding of utilization, margin, delivery cost, and the financial implications of staffing and delivery decisions
  • Experience executing dynamic resource planning across multiple concurrent projects, including frequent reprioritization

Compensation

• $160,000 - $180,000 USD
• Base compensation will be determined based on a variety of factors including skills, education, certifications, and overall experience for this role.

The Perks of Being a Full Time Mindgrubber 

• Work remotely or in the office - your choice! 
• Excellent benefits package that includes medical, dental, vision, and 401(k)
• Employer-paid Short-Term Disability (STD)
• Paid Time Off available when you start
• Free access to Premium Calm app subscription
• Annual training budget dedicated to your professional development
• A variety of fun Mindgrub hosted events and Committees to join (e.g. Adventure Club, Fun Committee, DEI Committee, Mindgrub Meet Ups, and more!)

Inclusivity without exception | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.

No phone calls or recruiters, please.

#LI-Remote

Mindgrub Technologies is an award-winning agency whose mission is to drive efficiency, growth, and ROI through AI and digital innovation. We leverage a deep understanding of technology and growth strategy to deliver multi-channel solutions for enterprise clients, with a strong focus on the energy and utilities sectors.

Position Overview

We are seeking a dynamic and experienced Account Director to join our team, with a specific focus on the utility and energy markets. In this role, you will take charge of, manage, and expand a portfolio of our current energy and utility accounts, as well as help drive new sales for the organization by uncovering new opportunities in these industries.

Responsibilities

• Account Management:
  • Building and maintaining strong relationships with our existing energy and utility clients. This includes understanding their unique challenges, pain points, and strategic priorities
  • Serve as the primary point of contact for key stakeholders on your accounts, establishing and maintaining strong relationships with those stakeholders
  • Understand clients' business as well as technical needs, goals, and objectives to effectively position our products/services and drive customer success
  • Regularly communicate with clients to provide updates, address concerns, and ensure their satisfaction with our products/services
  • Monitor account performance metrics, analyze data, and generate reports to track progress and identify areas for improvement
  • Perform Quarterly Business Reviews with your accounts to drive alignment and overall success for both parties including creating strategic plans

• Account Expansion:
  • Identify and drive opportunities for account growth within the existing client base and develop strategies to capitalize on these opportunities
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to align efforts and support account expansion initiatives
  • Conduct in-depth account reviews to uncover additional needs or areas where our products/services can provide value to clients
  • Present and promote new products, upgrades, or solutions to clients, emphasizing the benefits and potential impact on their business

• Relationship Building:
  • Cultivate strong relationships with key stakeholders, serving as the primary point of contact for strategic accounts and ensuring their needs are met by proactively engage with clients by fostering strong relationships, acting as a trusted advisor, resource and partner
  • Attend and drive key client meetings, workshops, industry events, and networking sessions to stay updated on market trends and maintain a deep understanding of clients' businesses
  • Anticipate and resolve risk, issues or challenges that may arise, ensuring high client satisfaction and retention rates
  • Actively seek feedback from clients to identify areas for improvement and relay valuable insights to internal teams
  • Excellent communication, negotiation and relationship building skills

• Sales Support:
  • Collaborate with the sales team to provide input and support in the development of account strategies, sales and expansion plans
  • Drive contract renewals, negotiations, and upselling opportunities, ensuring a smooth and successful process and provide support to your team as the drive to expansion in their accounts
  • Provide accurate and timely sales forecasts, account updates, and activity reports to management as well as assisting your team as they build theirs

Requirements

• 5+ years experience working in the energy and utilities industry strongly preferred
• This position is fully remote. Candidates must be able to support occasional travel, as and when required to support client needs and industry events (less than 25% of time) 
• 5+ years of proven experience as an Account Director or similar leadership role, with a successful track record in managing and expanding current accounts in a B2B environment
• Sales experience is preferred and considered beneficial, but is not required
• Strong leadership and people management skills, with the ability to motivate and inspire a team towards achieving targets
• Strategic thinker with a deep understanding of account management principles and best practices
• Demonstrated track record of successfully managing and expanding current accounts, achieving revenue targets, and driving customer satisfaction
• Excellent communication, negotiation, and presentation skills
• Strong analytical and problem-solving abilities with the ability to interpret data and make data-driven decisions
• Ability to build new and maintain relationships with key stakeholders at different levels within client organizations
• Self-motivated, results-oriented, and able to work independently as well as in a team environment
• Strong technical and business acumen
• Proficiency in CRM software, and other relevant tools
• Strong understanding of Cloud, Web, Mobile App, and Marketing principles preferred

Compensation

• $130,000 - 140,000 USD plus uncapped Commission (up to 3% per eligible contract) for uncovering, initiating, and leading account expansion opportunities
• Base compensation will be determined based on a variety of factors including skills, education, certifications, geographic location, and overall experience for the role

If you are a motivated leader with a proven ability to manage and expand current accounts, along with a passion for building high-performing teams, we invite you to apply for the position of Account Director. Join our dynamic organization and play a pivotal role in driving customer success, revenue growth, and the development of our account management team.

The Perks of Being a Full Time Mindgrubber 

• Work remotely or in the office - your choice! 
• Excellent benefits package that includes medical, dental, vision, and 401(k)
• Employer-paid Short-Term Disability (STD)
• Paid Time Off available when you start
• Free access to Premium Calm app subscription
• Annual training budget dedicated to your professional development
• A variety of fun Mindgrub hosted events and Committees to join (e.g. Adventure Club, Fun Committee, DEI Committee, Mindgrub Meet Ups, and more!)

Inclusivity without exception | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.

No phone calls or recruiters, please.

#LI-Remote

About the role

As a Field Account Manager (FAM), you will serve as a software sales expert within a defined territory. You will own a transactional book of business, focusing specifically on software adoption, advanced feature utilization, and revenue expansion across our established merchant base.

This is a field-based, customer-facing role that requires regular in-person engagement to drive software retention and expansion. You will be responsible for consistent quota attainment through high-volume sales motions, positioning ShipStation’s technical capabilities as the primary driver for merchant success.

Why You Should Apply:

1. Join a scaled, profitable SaaS platform with strong market momentum: ShipStation powers millions of merchants globally and partners with the largest carriers and e-commerce platforms. This is a stable, market-leading product with real customer demand. 
2. You grow revenue by adding value, not pushing transactions: Instead of chasing cold deals, you drive expansion by helping customers adopt advanced features, improve workflows, and operate more efficiently. This consultative, adoption-led sales model leads to stronger customer relationships, higher retention, and more sustainable earnings potential. 
3.  Visible customer impact: You’ll partner closely with senior customer stakeholders and manage accounts end-to-end; your work directly drives measurable revenue growth, giving you clear visibility into your impact.  

Sales Perks:

• 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
• 🌐 Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX
• 💰Competitive Compensation Packages 

Requirements:

• Location: Candidates must be domiciled within assigned territory (Baltimore, Maryland, Arlington, VA and Washington, DC)
• Travel: Travel within the territory is required for in-person customer engagement, 4 days per week.
• Collaboration: Ability to partner closely with Implementation and Product teams to ensure consistent execution and product fit.

Compensation:

• For applicants based in Maryland/D.C/Arlington, VA., the compensation range for this role starts at $135,000 OTE. 

About the team

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

We operate with accountability, urgency, and customer-first decision-making, valuing disciplined execution and continuous improvement in how we serve our partners.

What will you be doing?

• Drive Expansion Revenue: Grow revenue within an assigned book of merchants by increasing product adoption, upgrading software plans, and expanding usage of advanced ShipStation features.
• Consultative Feature Sales: Use MEDDPICC sales methodology to identify and cross-sell underutilized software capabilities and consult with merchants on how to leverage ShipStation’s tools to optimize their workflows.
• Execute an Adoption-Led Sales Motion: Use data, usage signals, and discovery conversations to identify underutilized features and integrations, then position those capabilities as solutions to real business challenges.
• Manage a High-Volume Book of Business: Own and prioritize a large portfolio of active customers, balancing proactive outreach, renewals, and expansion opportunities to maximize long-term account value.
• Quota Attainment: Consistently meet or exceed quarterly sales quotas through repeatable software sales motions.
• Carrier Integration & Volume: Support carrier growth initiatives by ensuring merchants are effectively using software integrations to unlock incremental shipping volume.
• Strategic Forecasting: Maintain an accurate pipeline and forecast reporting for your territory, ensuring transparency in software adoption trends.
• Channel Management: Drive new logo sales through co-selling motion with carrier partners. Build rapport with channel partners through education and collaborative sales efforts.

What are we looking for?

• Expansion & Account Growth Selling: 2-3 years of demonstrated ability to grow a book of business through upsell, cross-sell, renewals, and increased product adoption.

• Consultative SaaS Selling: Experience translating software capabilities into tangible business outcomes for SMB and mid-market customers, positioning the platform as a strategic operational tool. 

• Technical & E-commerce Fluency: Strong working knowledge of SaaS platforms, API-driven workflows, and e-commerce ecosystems (e.g., Amazon, Shopify), with the ability to guide merchants on integrations and automation.

• Adoption Strategy: Proven experience in driving "stickiness" within a platform by increasing user engagement with advanced features.
• Execution-Focused: A disciplined approach to managing a high-volume territory with a focus on fast time-to-value for customers.

What will make you stand out?

• Top performance in prior role(s).

What do we offer?

• 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
• 🌅 We offer 12 paid holidays for all of our US employees!
• 💰401k employer matching program – because your future deserves a friendly boost!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
• 🧠Employee Assistance Program. We offer up to 8 free mental health sessions. 
• 💪🏽We offer gym discounts to help you stay fit and healthy!
• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. 
• 🔗 Employee Referral Program! We reward employees helping us find top talent!
• 💜 An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🏢 Attractive HQ in the heart of central Austin, Texas.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

The Opportunity 

The Commerce Specialist role offers the unique opportunity to join a program where you build your skillsets in both media and retail capabilities, to ensure a well-rounded Commerce individual to enable career development and acceleration. This role is an excellent opportunity for the analytically minded individual who’s curious, a self-starter, and eager to dig in and understand the opportunity these digital platforms offer.  

What You Will Do: 

This role will include learning both media and retail, to ensure strong foundations for your career with Flywheel. This develops capabilities in building and executing clients’ Commerce strategy, through understanding the different levers in detail that drive sales and share growth and bringing these levers together.  

From a media perspective, support Managers in helping our clients reach their retailer media goals through: 

• Campaign Management: Managing keyword / targeting selection, audience curation, campaign development, and optimum bid levels for clients on retail platforms 

• Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns 

• Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights 

 From a retail perspective, support our Retail Managers with the following activities:  

• Product Optimization: Building and managing best-in-class Product Pages that drive optimal discoverability, traffic, and conversions 

• Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients 

Bringing and developing these two skills sets together will be fundamental in the success of this role. Across a Commerce approach, the following will also be a key part of the role:  

• Consumer Behavior: Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes 

• Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients 

• Commerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action  

Who You Are: 

• Experience in digital sales or media, on either the brand, retailer, or agency side, a big plus 

• Detail oriented, good project management and organizational skills with the ability to work within tight deadlines 

• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems 

• Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep  

• Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills Innovative, scrappy, and independent thinker with the ability to use data to influence decisions 

• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done 

• Sense of ownership complemented by strong organization and project management skills to meet deadlines 

• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients 

About Us