Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Azure
• Databricks (Architecture, Unity Catalog, Delta, Lineage, Permissions, Databricks Genie, Notebooks)
• Agentic AI (Mosaic AI)
• Python
• SQL

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Build and optimize data transformations using Python and SQL;
• Develop and support AI-driven data pipelines and automation using Databricks (Mosaic AI or similar tools);
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer;
• Strong experience with Databricks ecosystem (Architecture, Unity Catalog, Delta tables, lineage, permissions, Databricks Genie, notebooks);
• Strong experience with Python;
• Solid proficiency in SQL;
• Experience working in Azure cloud environment;
• Experience with Databricks pipelines AI automation (Mosaic AI or AWS Agentcore);

Nice To Have

• Experience with Azure data integration tools (Synapse Pipelines, Azure Data Factory);
• Experience with Azure SQL pools;
• Understanding of performance tuning for data workloads;
• Experience with CI/CD, DevOps practices, Infrastructure as Code (IaC);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Databricks (architecture, Unity Catalog, Delta Tables, data lineage, permissions, Databricks Genie, notebooks)
• SQL
• Python
• Azure

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Write, optimize, and maintain data transformations using Python and SQL;
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer
• Strong experience with Databricks ecosystem (architecture, Unity Catalog, Delta tables, lineage, permissions)
• Solid knowledge of SQL
• Strong experience with Python
• Experience working in Azure cloud environment
• Good understanding of data pipelines and data platform architecture
• Strong analytical and problem-solving skills
• Excellent communication skills
• English level: B2 (Upper-Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Software Engineer, AI to join our team!

What You’ll Do:

• Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
• Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base.
• Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns.
• Build and maintain support tooling to help diagnose and resolve customer issues at scale.
• Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability.

Tools and Technologies

• AI coding agents such as Claude Code, Cursor, Codex, and Antigravity
• Languages: Python, TypeScript, Go, JavaScript, Java (and other languages common in the open source ecosystem)
• Backblaze B2 SDKs and REST APIs
• Open source AI frameworks and tooling (e.g. LangChain, LlamaIndex, vector databases)
• SQL and NoSQL backend development (experience with large-scale distributed databases a plus)
• GitHub, pytest, CI/CD pipelines
• Large-scale server infrastructure (Linux, cross-platform awareness)

The Right Fit:

• 2+ years of backend software engineering experience, ideally on systems that serve millions of users across multiple platforms.
• Proficiency in one or more backend languages (Java, Python, TypeScript, or similar); comfortable picking up new languages as needed.
• Practical understanding of AI workflows — data ingestion, preprocessing, inference, and agent-based orchestration.
• Experience building or working with large-scale APIs and distributed storage or data systems.
• Production-quality coding habits: rigorous testing, clear documentation, and attention to security and performance.
• Customer-focused mindset — you think about the developer and end-user experience in everything you build.
• Strong written communication skills; you can explain technical decisions clearly to both engineers and non-engineers.
• Good attitude, cross-functional collaboration skills, and a genuine desire to work in a fast-paced environment with evolving requirements.

Bonus Points For:

• Experience building or evaluating AI agents and multi-step tool-use systems.
• Experience with Cassandra or other large-scale NoSQL systems.
• Familiarity with ReactJS or front-end frameworks.
• Prior work with vector databases or embedding pipelines.

Why Backblaze: 

• Build open source software used by developers worldwide.
• Work at the intersection of AI, data, and cloud storage.
• Collaborate with experienced engineering, product, and QA teams.
• Competitive compensation and benefits.
• Remote-first culture supporting work-life balance.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Incident & Major Incident management 

Key Responsibilities 

• Serve as the Incident Manager / Major Incident Manager for high-severity and business-impacting incidents by organizing incident bridges and war rooms, driving Rapid triage / Clear ownership / Timely decision-making 

• Ensure incidents are properly classified, prioritized, and escalated based on impact and urgency 

ITSM Process Ownership & Governance 

• Enforce ITIL-aligned Incident and Problem Management practices 

• Ensure accurate and complete documentation within ServiceNow, including Impact and affected services / Incident timelines / Root cause summaries and follow-ups 

• Play the role of Problem Manager to Identify recurring issues and systemic risks / Ensure RCAs are completed with actionable outcomes 

• Act as a process authority during incidents, ensuring teams adhere to defined ITSM standards 

Service Availability, Reliability & KPIs 

• Own operational oversight of service availability and reliability - Monitor and manage key service health indicators, including Service availability and uptime / Incident volumes and severity trends / MTTR and MTTD / SLA and OLA adherence 

• Use observability data to proactively identify service degradation and emerging risks 

• Escalate systemic availability or reliability concerns to leadership with data-backed insights 

Observability & Operational Intelligence 

• Actively leverage observability platforms (e.g., Grafana, Datadog)  

• Partner with engineering and SRE teams to improve Monitoring coverage / Alert quality and signal-to-noise ratio 

• Ensure alerting and escalation via PagerDuty aligns with service criticality 

Communication & Executive Engagement: 

• Serve as the primary communication lead during incidents - Deliver concise, executive-level updates that articulate Business impact / Current status / Mitigation steps / Next milestones 

• Translate complex technical details into clear business language 

• Maintain confidence and composure while engaging senior leaders during high-pressure events 

Post-Incident & Continuous Improvement: 

• Facilitate or support post-incident reviews - Identify trends, gaps, and opportunities for Process improvement / Tooling enhancement / Better operational readiness 

• Contribute to the evolution of Command Center playbooks, runbooks, and response standards 

Required Qualifications & Experience 

Experience 

• 3–6 years of experience in: 

• Incident Management 

• Major Incident / Command Center operations 

• Production operations or site reliability support 

• Proven experience managing high-severity incidents in 24×7 environments 

• Demonstrated ownership of service reliability and operational KPIs 

ITSM & Process Expertise 

• Strong working knowledge of ITIL / ITSM frameworks 

• Deep hands-on experience with: 

• Incident Management 

• Major Incident workflows 

• Problem Management  

• Experience enforcing ITSM discipline across distributed technology teams 

Skills & Competencies 

• Exceptional communication and facilitation skills 

• Strong analytical mindset with comfort using metrics and dashboards 

• Ability to operate decisively in high-pressure situations 

• Influences outcomes without formal authority 

• Comfortable interfacing with executive leadership 

Nice-to-Have 

• Experience in regulated or customer-critical environments (FinTech, Payments, SaaS) 

• Exposure to ITSM tools like ServiceNow, PagerDuty etc. 

• Exposure to monitoring tools like Datadog, Grafana, Dynatrace etc. 

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive salary.
• Great career growth and development opportunities in a global organization.
• Hybrid schedule with 2 in the office per week.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).
• Paid volunteering opportunities (5 days per year).
• This position follows a shift roster defined by the company. As we operate in a 24/7 environment, the selected candidate will work according to rotating schedules.

Apply now if you’re ready to unleash your potential.

Gestión de Incidentes y Mayores Incidentes

Responsabilidades Clave

• Actuar como Incident Manager / Major Incident Manager para incidentes de alta severidad e impacto empresarial, organizando incident bridges y war rooms, impulsando una triage rápida, propiedad clara y toma de decisiones oportuna.
• Garantizar que los incidentes estén correctamente clasificados, priorizados y escalados según impacto y urgencia.

Propiedad de Procesos ITSM y Gobernanza

• Hacer cumplir las prácticas de Gestión de Incidentes y Problemas alineadas con ITIL.
• Asegurar documentación precisa y completa en ServiceNow, incluyendo: impacto y servicios afectados, líneas de tiempo del incidente, resúmenes de causa raíz y seguimientos.
• Actuar como Problem Manager para identificar problemas recurrentes y riesgos sistémicos, garantizando que los análisis de causa raíz (RCA) se completen con resultados accionables.
• Actuar como autoridad de proceso durante incidentes, asegurando la adherencia a los estándares ITSM definidos.

Disponibilidad del Servicio, Confiabilidad y KPIs

• Ser responsable de la supervisión operativa de la disponibilidad y confiabilidad del servicio. Monitorear y gestionar indicadores clave, como: disponibilidad y tiempo activo del servicio, volúmenes y tendencias de severidad de incidentes, MTTR y MTTD, cumplimiento de SLA y OLA.
• Utilizar datos de observabilidad para identificar proactivamente degradaciones del servicio y riesgos emergentes.
• Escalar preocupaciones sistémicas de disponibilidad o confiabilidad al liderazgo con insights fundamentados en datos.

Observabilidad e Inteligencia Operacional

• Aprovechar activamente plataformas de observabilidad (p. ej., Grafana, Datadog).
• Colaborar con equipos de ingeniería y SRE para mejorar la cobertura de monitoreo, la calidad de alertas y la relación señal/ruido.
• Asegurar que las alertas y escalaciones vía PagerDuty estén alineadas con la criticidad del servicio.

Comunicación y Relación con Ejecutivos

• Ser el punto principal de comunicación durante incidentes: brindar actualizaciones concisas a nivel ejecutivo que articulen el impacto al negocio, estado actual, pasos de mitigación y próximos hitos.
• Traducir detalles técnicos complejos a un lenguaje claro de negocio.
• Mantener confianza y compostura al interactuar con líderes senior durante eventos de alta presión.

Post-Incidente y Mejora Continua

• Facilitar o apoyar revisiones posteriores al incidente, identificando tendencias, brechas y oportunidades para mejorar procesos, herramientas y preparación operativa.
• Contribuir a la evolución de los playbooks, runbooks y estándares de respuesta del Command Center.

Calificaciones y Experiencia Requerida

Experiencia

• 3–6 años de experiencia en:
• Gestión de Incidentes
• Operaciones de Mayores Incidentes / Command Center
• Operaciones de producción o soporte de confiabilidad del sitio (SRE)
• Experiencia comprobada gestionando incidentes de alta severidad en entornos 24×7.
• Evidencia de liderazgo en la confiabilidad del servicio y KPIs operativos.

Conocimientos ITSM y de Procesos

• Sólido conocimiento de marcos ITIL / ITSM.
• Amplia experiencia práctica en:
• Gestión de Incidentes
• Flujos de trabajo de Mayores Incidentes
• Gestión de Problemas
• Experiencia haciendo cumplir disciplina ITSM en equipos tecnológicos distribuidos.

Habilidades y Competencias

• Habilidades excepcionales de comunicación y facilitación.
• Mentalidad analítica y comodidad usando métricas y tableros.
• Capacidad para operar con decisión en situaciones de alta presión.
• Influencia efectiva sin autoridad formal.
• Comodidad al interactuar con liderazgo ejecutivo.

Deseable

• Experiencia en entornos regulados o críticos para clientes (FinTech, Pagos, SaaS).
• Conocimiento de herramientas ITSM como ServiceNow, PagerDuty, etc.
• Conocimiento de herramientas de monitoreo como Datadog, Grafana, Dynatrace, etc.

Sobre Convera

Convera es la empresa de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones tecnológicas para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a capturar mayor valor en cada transacción.

Convera atiende a más de 30,000 clientes, desde propietarios de pequeñas empresas hasta tesoreros corporativos, instituciones educativas, instituciones financieras, firmas legales y ONG.

Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo cual hace que Convera sea un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización mientras construimos un equipo con personas orientadas al crecimiento y enfocadas en resultados, que quieran avanzar rápidamente en un entorno innovador.

Como una empresa verdaderamente global con empleados en más de 20 países, somos apasionados por la diversidad; buscamos y celebramos personas de distintos orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia.

Ofrecemos múltiples beneficios competitivos:

• Salario competitivo en el mercado.
• Excelentes oportunidades de crecimiento y desarrollo profesional en una organización global.
• Un enfoque flexible al trabajo y un esquema híbrido con 2 días a la semana en la oficina.
• Generoso seguro (salud, discapacidad, vida).
• Días feriados, tiempo libre y políticas de licencia para eventos de vida (maternidad, paternidad, adopción).
• Oportunidades de voluntariado pagadas (5 días por año).
• Esta posición sigue un rol de turnos definido por la empresa. Como operamos en un entorno 24/7, la persona seleccionada trabajará según horarios rotativos

As an IT Technical Support Engineer you will support multiple platforms, including Windows, Mac, and Linux, and requires a strong track record in technical support and services.

The position is hybrid, based in our office at the America Free Zone in Heredia.

What will you do? 

• Act as the initial point of contact for end users via telephone, email, or the ticketing system.
• Able to provide technical support to Internal users situated in remote locations by diagnosing and resolving issues related to Software, Hardware, Networking, and other day-to-day basis Tools. Also drive the issue until resolution.
• Maintain consistent and timely communication with users regarding the status and resolution of their support tickets.
• Expertise in troubleshooting macOS and Windows platform issues.
• Excellent at providing technical support to users via Zoom or Slack as needed.
• Able to communicate with APJ, EMEA, and USA region employees.
• Experience in managing tools ensuring user productivity, like GSuite, Jumpcloud, Slack, Intune, Okta, AD, 1Password, JIRA, Asset management, Service Desk, Confluence, etc.
• Proactive in the management of Service Request, Incident, and Tasks within SLA and Escalate to L2 resources with proper troubleshooting notes.
• Able to create Knowledge Articles and Knowledge Bases for the Helpdesk Team if needed.
• Work with cross-functional teams to ensure delivery of high-quality, customer-focused products and services.
• Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause, issue resolution, and dispatching tickets to the right team.
• Understanding of Incident Management, Problem Management, Root Cause Analysis, and Change Management as per the ITIL process.
• Working knowledge of ServiceDesk tools like JIRA Service Desk OR other helpdesk tools for ticket management.
• Add and modify AD and Okta groups to provide the user access.
  
  

What Skills and Knowledge Will You Bring?

• Bachelor’s Degree in Computer Science, Information Systems or other closely related field
• Prefer 1-2+ years of IT support, technical support, system administration, or related technical customer-facing roles.
• Experience with delivering customer services, both frontline, second, and third tier levels, preferably within a SaaS B2B vendor environment.
• Proficiency in Windows, Mac, or Linux.
• Network or Endpoint Security background preferred.
• Excellent customer-facing abilities and strong problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills in English (other languages are a plus).
• Demonstrated understanding of common customer service tools (Ticketing, Voice, Chat) and processes.
• Independent, responsible, and result-driven team player.
• AWS, GCP, or Azure experience is an advantage

Advantages

• Open to work in different Shift timings
• Good communication skills (verbal and written)
• Experience in the Windows as well as the macOS environment, troubleshooting and diagnosing low-level operating systems and network issues.
• Passion for solving customer issues and advocating for their success in a fast-paced, highly technical environment.
• Ability to learn new technologies quickly.
• Understanding of SLAs and ensuring ticket closures within defined SLAs
• Ability to work independently with little direct supervision and as a part of a team.

Skills

• Google Workspace user and group management
• Hands-on experience on IAM toolings, preferably Okta 
• ITSM process knowledge and experience on tool like Service Now or JIRA Service Desk, Confluence
• Mac/Win troubleshooting
• Jumpcloud basics
• Slack, Intune

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Flexible working hours and hybrid/remote work model with in-office lunch program
• Private medical care and life insurance
• Vacation days and paid sick time
• Global gender-neutral parental leave (16 weeks)
• Employee stock programs (RSUs + ESPP)
• Employee Assistance Program and Wellness Coach app
• Annual bonus program
• Home office setup and maintenance support
• Home phone/internet allowance
• High-end MacBook or Windows laptop
• Referral bonus program
• Professional development support, including LinkedIn Learning
• Company events and community activities

Role Summary: 

You’ll lead how AI actually works at OfficeSpace—not as a side project, but as a core system. As a Full-Stack Software Engineer, you will contribute to the evolution of our AI platform from production-ready chat experiences to agentic workflows that operate safely at enterprise scale. You’ll build, harden, and scale systems that connect AI services, a Rails backend, and a React frontend—while setting the technical bar for performance, reliability, and integrity. 

We move fast. We expect precision. And we trust you to own outcomes. 

What You’ll Do: 

• Build out OfficeSpace’s AI platform—starting with our customer-facing chatbot and extending into agentic workflows and MCP server capabilities. 

• Design and operate Python-based AI services that integrate deeply with our Ruby on Rails backend and React frontend. 

• Partner with AI agents to accelerate development, testing, debugging, and code reviews.  

• Orchestrate AI-assisted workflows to generate, validate, and optimize production-ready code.  

• Deliver clean, well-tested features across multiple projects—on time and at high quality.  

• Optimize applications across browsers, devices, and environments—making smart trade-offs.  

• Work across data layers, from relational databases (MariaDB) to search and caching systems (Redis, Elasticsearch), to Vector DBs. 

• Contribute to evolving best practices in AI-augmented software development. 

What You Bring: 

• 3–5 years of backend development experience with Ruby on Rails or Python.  

• Experience building AI features is a plus 

• Strong proficiency in JavaScript (ES6+) and modern React development.  

• Experience building and scaling production-grade web applications.  

• Solid understanding of databases—relational and exposure to NoSQL systems.  

• Ability to work across multiple projects and deliver with consistency.  

• Experience or exposure to GraphQL is a plus.  

• AI fluency—comfortable using AI tools for coding, debugging, testing, and documentation.  

• Strong problem-solving skills and the judgment to balance speed vs. quality.  

• A builder mindset—you take ownership, move fast, and continuously improve how work gets done. 

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

While there is a lot to celebrate in our past, there is even more opportunity ahead of us. As we are continuing to grow, we’re seeking a Sr. Software Engineer - B2 Object Storage to join our team!

What You'll Do:

You will work on B2 APIs and subsystems that allow our customers and integrations to upload objects, manage object lifecycles, track usage, and interact with our billing and storage systems. You will help build new features, improve the scalability of our systems, and build internal observability tooling.

Responsibilities:

• Design, implement, and maintain B2 and S3-compatible APIs to ensure correctness, performance, and backward compatibility for a large base of external customers and integrations.
• Lead technical design discussions and produce clear design documents
• Instrument services, develop metrics, define meaningful SLIs/SLOs, and drive reliability improvements.
• Actively participate in on-call rotation to help determine incident root causes and identify follow-up remediation items

The Right Fit:

• 7+ years of server-side Java programming experience
• Experience writing software for large scale systems, including design, implementation, testing, and rollout
• Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
• Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code)

Bonus points for:

• Cassandra and Vitess experience
• Agile and scrum experience

At this point, we hope you're feeling excited about the job description you're reading. Learning, developing, and growing are key parts of our culture, so even if you don't meet every requirement, we still encourage you to apply.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Remote in Peru, Ecuador, Mexico, Brazil, Argentina, or any EST time zone fitting location

We are seeking a Senior Full Stack Engineer (Contractor) to join our dynamic Engineering team. This role is fully remote, offering an opportunity to contribute to exciting projects with the potential to transition into a long-term contractor position. As part of our highly experienced engineering team, you’ll work closely with Dave Brennan and be part of his team, giving you the opportunity to collaborate with him directly, learn from his experience, influence design decisions, and drive innovation while keeping the customer’s needs at the forefront.

WHO YOU ARE

As a Senior Full Stack Engineer (Contractor), you will develop advanced solutions using cutting-edge technologies, including cloud-based services, containerization, AI-driven features, adaptive process automation, and more. We’re looking for a passionate and innovative developer eager to build and scale the next wave of Hyperproof’s capabilities.

This role is a great opportunity for engineers who thrive in a collaborative, fast-paced environment and enjoy working on both frontend and backend solutions.

WHAT YOU WILL DO

• Develop and design engaging user experiences using TypeScript and React, Java, C#; Go experience is also valuable.
• Design backend components, including REST APIs, queueing, storage systems, security layers (role-based access control, encryption), and more.
• Leverage AI-powered development tools (e.g., code assistants, automated testing, and analysis tools) to improve engineering productivity, code quality, and delivery speed.
• Contribute to and help evolve AI-driven product features, including intelligent automation and adaptive workflows.
• Collaborate with Product Managers to understand customer needs and translate them into software solutions.
• Own the quality and performance of the applications you build, ensuring they are reliable, scalable, compliant, and meet both customer and business expectations.
• Build reusable software components for other developers and business users.
• Implement automated testing and ensure code maintainability through documentation and best practices.

WHAT YOU’LL BRING

• 5+ years of experience in software engineering, focusing on design and coding at a component level.
• Professional level of English language proficiency.
• A strong customer-first mindset, with the ability to translate requirements into modern, flexible software solutions.
• Proficiency in FrontEnd and BackEnd technologies.
• Experience developing and integrating REST APIs using JSON and/or XML.
• Familiarity with cloud services (Azure or similar) for deployment and debugging.
• Expertise in asynchronous programming and scalable software development.
• Understanding of agile methodologies (Scrum/Kanban) and the ability to work effectively in agile teams.
• Bachelor's degree in Computer Science, Mathematics, or related experience.
• Excellent communication and collaboration skills, with the ability to mentor and take ownership of projects.

DESIRED DEVELOPERS SKILLS 

• TDD (Test Driven Development) and refactoring skills
• Experience in structuring the code for testability to separate unit-testable logic and integration-testable boundary code
• Nice to have: Pairing/mobbing experience and/or XP (eXtreme Programming) experience

This contract-to-hire arrangement provides a path to join the team permanently after successfully completing an exciting 6-12 month project.

CANDIDATE EXPERIENCE & INTERVIEW PROCESS

We value your time and aim to make the hiring process clear and efficient. The interview process includes:

1. 20-minute initial chat with our Senior Technical Talent Partner. 
2. Take-home technical assessment to showcase your skills. Utilizing Coderbyte platform.
3. Three 60-minute 1:1 interviews with our engineering team. One of them will be with the hiring manager. 

You’ll also have opportunities to ask questions and ensure this role aligns with your career goals.

LOCATION & WORK SETUP

This is a fully remote contractor position. We believe in hiring the best talent regardless of location and fostering a flexible work environment that allows you to thrive.

If you’re looking for an opportunity to work on exciting, high-impact projects with a growth-oriented company, we’d love to hear from you!

JOB SUMMARY

Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.

Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.

Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience. To support more complex, high-impact customer scenarios, you may also engage customers directly via video calls to troubleshoot technical issues in real time and accelerate resolution, particularly in advanced or enterprise-level cases.

In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.

ESSENTIAL JOB FUNCTIONS

• Take on more complex tasks and responsibilities (compared to Technical Support Engineer I), including handling escalated support tickets and troubleshooting more challenging issues independently.
• Manage cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team.
• Meet or exceed customer expectations on response quality and SLA within our ticketing platform and live chat.
• Educate customers on product features, functionalities, and best practices.
• Maintain a positive, empathetic, and professional attitude in all customer interactions.
• Collaborate with tech support, sales representatives, and partner account managers to resolve issues efficiently and effectively.
• Contribute to identifying inefficiencies in support processes and suggest improvements to enhance productivity and customer satisfaction.
• Assist in training the Technical Support Engineer I and provide mentorship as needed.
• Handle customer escalations from Technical Support Engineer I, addressing concerns promptly and professionally to ensure customer satisfaction.
• Participate in customer video calls when appropriate to troubleshoot complex technical issues live, helping reduce back-and-forth communication and speed up resolution for high-priority or advanced customer cases.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• 3+ years of Technical Support Engineering experience.
• Thorough knowledge with consuming RESTful and GraphQL APIs.
• Working knowledge of at least one modern JavaScript framework such as Vue.js, React, Next.js, or Nuxt.js and their fundamental principles.
• Ability to debug and troubleshoot applications built with modern JavaScript frameworks.
• Thorough knowledge of JavaScript and its modern syntax and features. Experience with Typescript is a plus.
• Working knowledge of HTML and CSS.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Fluent in English with excellent verbal and written communication and interpersonal skills.
• Experience troubleshooting complex technical issues in real time with customers or internal stakeholders (e.g., via screen sharing or video calls) is a plus.
• Remote working experience.
• Well organized, self-starter, has excellent work ethic, and pays attention to detail.
• A proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principle.
• Ability to work independently with little direct supervision.
• Real passion for solving issues and challenges.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

ADDITIONAL INFORMATION

Great fit if you: enjoy helping customers solve real problems, can explain technical concepts in plain language, and get satisfaction from owning an issue end to end.

Not the right role if you: are primarily looking to build or ship product features, prefer working in a pure engineering environment, or have limited experience in customer-facing roles.

We are looking for a Senior Full-stack Software Engineer who is excited to dive into engineering at Galileo and help us build credit and loan systems at scale. On our team, you will be in the middle of it all – implementing new functionality, squashing bugs, testing and deploying, monitoring and supporting mission-critical systems, and continually growing as an engineer. 

What you’ll do:

• Own and drive system design and architecture decisions
• Lead the end-to-end design and implementation of AI solutions
• Write, test, and deploy efficient, scalable code to a production environment that impacts millions of users.
• Generate ideas for process improvement, initiatives, and new technologies.
• Collaborate with product and design on new initiatives and features
  
  

What you’ll need:

• Bachelor's Degree in Computer Science or related field.
• 5+ years of experience with Python and Javascript (React and Node).
• Experience in AI/ML-focused roles is a plus
• Hands-on experience with Continuous Delivery principles and techniques, including unit testing and build & deploy pipelines.
• Demonstrated expertise with data store and cloud technologies, ideally within a microservice architecture (AWS, azure, mongodb)
• Good level of English (Mandatory)
• Experience in the banking or fintech industry is desirable.
• Strong problem-solving skills and good communication skills.
  
  

About The Role

The Software Test Engineer (SDET) role focuses on delivering efforts at the Costa Rica center to ensure full regression and performance test coverage for ongoing Accela Civic Platform (SaaS) releases. Additionally, it involves advancing Accela’s maturity in Test Automation, Test-Driven Development, CI/CD, and Performance Engineering.

Specific Responsibilities

• Accountable for the successful launch and delivery of new, key Accela Product Releases, Engineering Initiatives, alignment Accountable for the successful launch and delivery of new Accela Product Releases, Engineering Initiatives, and alignment with Cloud deployment activities.
• Design, develop, and execute test plans, test cases, and test scenarios to ensure the quality and reliability of software products.
• Automate API and UI testing for web-based products and application services using Python with Robot Framework and other open-source tools, integrating test cycles with the CI/CD pipeline.
• Participate in an Agile team, attending daily scrum meetings, as well as planning and grooming sessions.
• Contribute to functional, performance, automation, and infrastructure initiatives that impact cross-functional teams through automated deployment and regression testing.
• Author and execute test cases for all release cycles, implementing software best practices. Identify gaps and issues, working creatively and efficiently to troubleshoot and resolve system problems.
• Familiar with using monitoring tools like Datadog and Windows/Database monitoring tools, with a product-focused mindset to analyze performance and scalability issues.
• Collaborate with cross-functional teams, including developers, product managers, and quality assurance, to identify test requirements and drive the testing process.
• Stay updated with industry trends, emerging technologies, and testing techniques to incorporate best practices into the testing process.

Required Qualifications

• Bachelor’s degree in computer science or any related discipline.
• 3+ years of hands-on experience in quality engineering, functional testing, test automation, and test harness development using open-source tools.
• Good knowledge of frontend and backend servers, API and Mobile testing, and integration with DevOps pipeline.
• Strong understanding of JMeter, Python/Java, SQL and API gateways performance testing experience and Cloud environments (Azure), and performance monitoring tools like Datadog and Database and windows monitoring tools.
• Experience in taking ownership in core functional product areas.
• Experience in SaaS products, API services and Pipeline activities
• Proficiency in testing methodologies, tools, and techniques, including Agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines.
• Strong analytical skills and attention to detail to identify, troubleshoot, and resolve software issues effectively.
• Ability to collaborate closely with clear communication skills.

Desired Qualifications

• Experience in Python and TypeScript automation development
• Experience with Playwright framework
• Experience in SaaS products, API services, and pipeline activities.

Accela is establishing a new entity in Costa Rica as part of our global growth strategy. Our organization specializes in advanced SaaS Software Applications covering a wide range of technologies and complex solutions such as: Hybrid Mobile Applications, Data Analytics & Reporting, Enterprise Payment Integrations, Advanced GIS mapping & routing, Responsive Angular UIs, and new AI POCs. These applications are hosted on our multi-cloud platform spanning both Azure and AWS. Being a part of the Accela team provides an opportunity to collaborate with world-class application engineers and a leadership team renowned for expertise in Agriculture, Operations, Security.

Compensation and Benefits: Accela offers a competitive salary and benefits in line with local standards.

Work-Life Balance: Accela is a “remote-first” organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation, and a company “soft-close” during the week between Christmas Day and New Year’s Day.

Career Growth and Development: Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network.

Impactful Contributions: As a new member of Accela’s Costa Rica team, you will make significant contributions in setting the tone and influencing the company’s success in a new location. This opportunity provides a chance to make a visible impact.

Accela Culture: Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact.

Your best work starts here. #Oneteam #BeWellWorkWell

Why You'll Love This Role: 

As a Senior Site Reliability Contractor, you will be involved in coding infrastructure automation with Terraform and Github Actions CI/CD. In this role, you will focus on improving our monitoring using Datadog, Sentry, and Cloudwatch. It will be critical to improve and automate our release processes to deploy Newsela services. You will have the opportunity to develop a rapport with a domain of application developers to improve infrastructure and monitoring for Newsela services in their ownership

What You'll Be Doing:

• Be on an on-call rotation to respond to incidents that impact Newsela.com availability and provide support for developers during internal and external incidents 
• Maintain and assist in extending our infrastructure with Terraform, Github Actions CI/CD, Prefect, and AWS services
• Build monitoring that alerts on symptoms rather than outages using Datadog, Sentry and CloudWatch
• Look for ways to turn repeatable manual actions into automations to reduce on-call toil
• Improve operational processes (such as deployments, releases, migrations, etc) to make them run seamlessly with fault tolerance in mind 
• Design, build and maintain core cloud infrastructure on AWS and GCP that enables scaling to support thousands of concurrent users
• Debug production issues across services and levels of the stack 
• Provide infrastructure and architectural planning support as an embedded team member within a domain of Newsela’s application developers 
• Plan the growth of Newsela’s infrastructure 

About You:

• Technical

  • Infrastructure as code: use Terraform and Github CI/CD for automation, containerize our environments (Docker, ECS), and leverage cloud technologies to meet our goals
  • Systems: manage, configure and troubleshoot operating system issues, storage (block and object), networking (VPCs, proxies and CDNs), and administer high-availability datastores (mySQL, Postgres, Neo4J) and Redis clusters
  • Monitoring and instrumentation: implement metrics in Datadog, Sentry, log management and related systems, and Slack/JIRA integrations
  • Engineering practices: availability, reliability and scalability, as well as disaster recovery
  • Work in a variety of languages: Shell, IaC, Python, SQL

  Execution

  • Planning: familiarity with agile methodologies; use epics, issues to drive projects
  • Organization: personal and team workload organization, OKR leadership
  • Management: able to self-organize and accomplish tasks asynchronously

  Collaboration and Communication

  • Leading and contributing to scope and designs for issues, epics, and OKRs
  • Contributing to Newsela architecture diagrams, process diagrams and runbook documentation
  • Completing Root Cause Analysis (RCA) investigations and perform readiness reviews
  • Improving team practices through code reviews, handoffs of work and incidents

  Influence and Maturity

  • Knowledge sharing, mentoring within SRE and developer teams
  • Self-awareness, handling conflict in the team, providing and receiving feedback
  • Maintaining good relationships with other engineering teams at Newsela that help improve the product
  • Accountability: willing to proactively step in and do the right thing while providing candid and constructive feedback
  •  

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.

Why you’ll love working at Newsela:

• Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul. 
• Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
• Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! 
• Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
• Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
• Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Why You'll Love This Role: 

As a Sr. Software Engineer you will be part of the EveryDay Labs team within Newsela. Your work will have a direct and meaningful impact on student outcomes helping school districts reduce absenteeism and increase learning time for students who need it most. You’ll have the opportunity to work on both complex, existing systems and build new products from the ground up, giving you meaningful ownership and visibility into how your work drives impact. In this role, you’ll be part of a collaborative and mission-driven team where clean code, thoughtful design, and continuous improvement are core to how we work. You’ll engage in an environment that values constructive feedback, strong engineering practices, and shared problem solving, while also having the space to take initiative and make a tangible difference across our product, team, and the communities we serve.

What You'll Be Doing:

• Design, build, and maintain components of our software platform that support attendance analytics, process management, and family communication tools
• Maintain and improve our student and attendance data systems, ensuring they remain performant and scalable as they grow to support tens of millions of records
• Develop new features that enhance product capabilities and drive meaningful outcomes for schools and students
• Automate operational and monitoring processes to support system reliability and scalability
• Optimize and enhance our AWS infrastructure to improve performance, efficiency, and system resilience
• Contribute to technical discussions and help shape practical, scalable solutions, balancing speed, quality, and long-term maintainability
• Partner with cross-functional teams to translate product needs into technical solutions and deliver high-quality outcomes

About You:

• 5+ years of experience in software engineering, with a strong foundation in building scalable backend systems
• Advanced proficiency in our core stack (or similar technologies), including:
• Experience working with AWS infrastructure, including tools such as Terraform, ECS, RDS/Aurora, SES, and messaging systems like SQS/SNS
• Proven ability to manage multiple projects and priorities, maintaining strong attention to detail and delivering high-quality work on time
• Strong communication skills, with the ability to clearly articulate technical concepts, trade-offs, and decisions to a range of stakeholders
• Comfortable working in ambiguous and evolving environments, with a proactive and solutions-oriented mindset
• Experience collaborating across teams to drive alignment, communicate progress, and deliver against shared goals
• Experience operating in environments with broad scope and ambiguity, with the ability to work across multiple areas of the stack.
• Experience with education or education technology a plus
• Fluent in English (written and verbal) required

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Why You'll Love This Role: 

We're hiring a Senior Software Engineer Contractor for the Writing product team. This is a hands-on role on a small, full-stack team building AI-powered learning experiences. You'll ship across the product end-to-end: frontend, backend, data, and the LLM-driven services that sit behind our assessment features.

We work AI-native. Coding agents (Claude Code, Copilot, Cursor) are how this team builds, reviews, and operates, and we expect senior engineers to do more than use them. The strongest people on the team invest in the harness itself: writing skills, hooks, and custom workflows that make the next person faster.

What We're Looking For:

A Senior Individual Contributor with a high agency. Someone who:

• Owns the full lifecycle. Takes a problem from vague ask to shipped, monitored, and stable in production. Comfortable shaping scope without heavy PM guidance.
• Raises issues early. Catches risks, design drift, and brittle patterns before they reach production - in their own work and in review. Doesn't wait to be asked.
• Picks up slack outside their lane. Steps into incidents, jumps into a teammate's PR queue, and drives an unowned problem when priorities shift.
• Builds in the AI-native space with judgment. Uses agents as a daily driver, knows their failure modes, and pushes the team's practice forward - not just their own.
• Drives delivery. Active in planning and grooming, pushes back on under-specified work, communicates trade-offs clearly to engineering and product partners.

Core Responsibilities

• Ship full-stack features with measurable product impact.
• Provide substantive code review, architectural feedback, not just approvals.
• Serve as a first responder for production issues (within working hours): triage, root cause, and preventive measures recommendations.
• Improve the team's engineering practice over time: tooling, agentic workflows, technical standards, and documentation that lives where work happens.
• Translate product requirements into a technical approach and communicate the reasoning.

Required Experience

• 5+ years building production web applications, with a strong full-stack range (modern React/TypeScript frontends and a typed or Pythonic backend).
• Track record of owning ambiguous problems end-to-end and shipping with measurable impact.
• Substantive code review history - examples of catching architectural issues.
• Active daily use of AI coding agents (Claude Code, Copilot, Cursor, or similar) with a clear point of view on where they help, where they hurt, and how to keep their output reviewable.
• Comfort with production debugging across the stack: traces, logs, profiling, the unglamorous parts.
• Strong async written communication: clear PR descriptions, sharp Slack, sharp specs.

Strong Plus

• Experience extending or building on agentic developer tooling (custom agents, skills, hooks, MCP servers, eval harnesses).
• Background in rich text editing, document collaboration, or LLM-backed product features.

All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer, AI to join our team!

What You’ll Do:

• Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
• Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base.
• Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns.
• Build and maintain support tooling to help diagnose and resolve customer issues at scale.
• Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability.

Tools and Technologies

• AI coding agents such as Claude Code, Cursor, Codex, and Antigravity
• Languages: Python, TypeScript, Go, JavaScript, Java (and other languages common in the open source ecosystem)
• Backblaze B2 SDKs and REST APIs
• Open source AI frameworks and tooling (e.g. LangChain, LlamaIndex, vector databases)
• SQL and NoSQL backend development (experience with large-scale distributed databases a plus)
• GitHub, pytest, CI/CD pipelines
• Large-scale server infrastructure (Linux, cross-platform awareness)

The Right Fit:

• 5+ years of backend software engineering experience, ideally on systems that serve millions of users across multiple platforms.
• Proficiency in one or more backend languages (Java, Python, TypeScript, or similar); comfortable picking up new languages as needed.
• Practical understanding of AI workflows — data ingestion, preprocessing, inference, and agent-based orchestration.
• Experience building or working with large-scale APIs and distributed storage or data systems.
• Production-quality coding habits: rigorous testing, clear documentation, and attention to security and performance.
• Customer-focused mindset — you think about the developer and end-user experience in everything you build.
• Strong written communication skills; you can explain technical decisions clearly to both engineers and non-engineers.
• Good attitude, cross-functional collaboration skills, and a genuine desire to work in a fast-paced environment with evolving requirements.

Bonus Points For:

• Experience building or evaluating AI agents and multi-step tool-use systems.
• Experience with Cassandra or other large-scale NoSQL systems.
• Familiarity with ReactJS or front-end frameworks.
• Prior work with vector databases or embedding pipelines.

Why Backblaze: 

• Build open source software used by developers worldwide.
• Work at the intersection of AI, data, and cloud storage.
• Collaborate with experienced engineering, product, and QA teams.
• Competitive compensation and benefits.
• Remote-first culture supporting work-life balance.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Software Engineer, AI to join our team!

What You’ll Do:

• Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
• Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base.
• Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns.
• Build and maintain support tooling to help diagnose and resolve customer issues at scale.
• Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability.

Tools and Technologies

• AI coding agents such as Claude Code, Cursor, Codex, and Antigravity
• Languages: Python, TypeScript, Go, JavaScript, Java (and other languages common in the open source ecosystem)
• Backblaze B2 SDKs and REST APIs
• Open source AI frameworks and tooling (e.g. LangChain, LlamaIndex, vector databases)
• SQL and NoSQL backend development (experience with large-scale distributed databases a plus)
• GitHub, pytest, CI/CD pipelines
• Large-scale server infrastructure (Linux, cross-platform awareness)

The Right Fit:

• 2+ years of backend software engineering experience, ideally on systems that serve millions of users across multiple platforms.
• Proficiency in one or more backend languages (Java, Python, TypeScript, or similar); comfortable picking up new languages as needed.
• Practical understanding of AI workflows — data ingestion, preprocessing, inference, and agent-based orchestration.
• Experience building or working with large-scale APIs and distributed storage or data systems.
• Production-quality coding habits: rigorous testing, clear documentation, and attention to security and performance.
• Customer-focused mindset — you think about the developer and end-user experience in everything you build.
• Strong written communication skills; you can explain technical decisions clearly to both engineers and non-engineers.
• Good attitude, cross-functional collaboration skills, and a genuine desire to work in a fast-paced environment with evolving requirements.

Bonus Points For:

• Experience building or evaluating AI agents and multi-step tool-use systems.
• Experience with Cassandra or other large-scale NoSQL systems.
• Familiarity with ReactJS or front-end frameworks.
• Prior work with vector databases or embedding pipelines.

Why Backblaze: 

• Build open source software used by developers worldwide.
• Work at the intersection of AI, data, and cloud storage.
• Collaborate with experienced engineering, product, and QA teams.
• Competitive compensation and benefits.
• Remote-first culture supporting work-life balance.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

ROLE OVERVIEW

The Senior Renewals Operations Manager, Customer Support is a strategic, highly cross-functional role responsible for driving the effectiveness, scalability, and overall experience of the global Customer Technical Support organization. Acting as a key operational partner to the VP of Customer Technical Support, this role owns the end-to-end Technical Support Engineer (TSE) experience—ensuring process excellence, data-driven execution, and operational consistency across regions.

Positioned at the center of the post-sales ecosystem, this role aligns Customer Support with Renewals, Customer Success, Professional Services, and Sales to ensure a seamless, scalable, and predictable customer experience. The role leverages data, analytics, and AI-driven capabilities to enhance performance, improve decision-making, and enable continuous improvement. This is a high-impact individual contributor role with strong executive visibility.

WHAT YOU’LL DO

• Act as a trusted operational partner to Customer Technical Support leadership, translating strategy into scalable execution
• Own and evolve the global Customer Support operating model, ensuring consistency and scalability across regions
• Drive the rhythm of the business (weekly, monthly, quarterly) to proactively identify risks and optimize performance
• Define and track KPIs and leading indicators to measure support health, productivity, and predictability
• Own and enhance the end-to-end Technical Support Engineer (TSE) experience, improving workflows, tools, and processes
• Reduce operational friction and increase time spent on high-value customer interactions
• Drive cross-functional alignment with Renewals, Customer Success, Professional Services, Sales, Finance, and Systems teams
• Lead change management initiatives to ensure adoption of new processes, tools, and operating models
• Leverage data, analytics, and AI-driven capabilities to deliver insights, improve predictability, and enable automation
• Partner with systems and analytics teams to build scalable reporting, workflows, and predictive models

TECHNOLOGIES YOU’LL WORK WITH

Salesforce (or similar CRM platforms), QTC systems, BI & analytics tools, workflow automation platforms, AI-driven analytics tools

WHAT YOU’LL BRING

• 6+ years of experience in Sales Operations, Renewals Operations, Customer Success Operations, or similar
• ENGLISH BILINGUAL
• Strong cross-functional influence and ability to drive outcomes without direct authority
• Experience working with senior leadership and presenting executive-ready insights
• Deep understanding of post-sales, renewals workflows, data, and systems
• Strong analytical mindset with the ability to translate insights into action
• Proven ability to drive complex initiatives from ideation to execution
• Advanced proficiency with CRM and sales operations tools (e.g., Salesforce)
• Ability to operate effectively in fast-paced, evolving environments

BONUS SKILLS

• Experience in SaaS, subscription renewals, or customer lifecycle operations
• Familiarity with BI tools, automation platforms, and support or renewals tooling
• Exposure to AI-driven analytics, predictive modeling, or automation
• Experience supporting global, multi-regional teams

WHAT YOU'LL GET

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

About the Role 

We’re looking for an ML/AI Ops Engineer with 7+ years of experience to own the end-to-end operationalization of our ML/AI solutions, ensuring models move smoothly from development to scalable, reliable production products. In this role, you’ll design and automate CI/CD pipelines, build and optimize model lifecycle workflows, monitor deployed models for performance, drift, and reliability, and integrate intelligence products into various digital tools such as Copilot, Salesforce, and Tableau. You’ll collaborate closely with Data Scientists, Data Engineers, and Data Architects to transform high-quality research models into robust, production-grade products. This is a key role in shaping a modern ML/AI lifecycle—from CI/CD to high governance. 

What You’ll Do 

• Own the end-to-end operationalization of ML and AI solutions—from development to scalable, reliable production systemsthat integrateseamlessly with other digital tools. 
  • Design, automate, and maintain CI/CD pipelines for model training, testing, deployment, and retraining (Azure DevOps, Databricks). 
  • Build, optimize, and version model lifecycle workflows, ensuring reproducibility, lineage, and governance across the ML/AI platform. 
  • Monitor production models for performance, drift, reliability, and resource usage; implement automated retraining workflows. 
  • Optimize compute, storage, and orchestration across the Databricks platform to ensure efficient, cost-effective operations. 
  • Collaborate closely with ML/AI Scientists, Data Engineers, and DWH team to transform research-grade models into production-ready services. 
  • Contribute to advancing our ML/AI platform, tooling, automation standards, and best practices. 

What You’ll Bring 

• Solid experience in operationalizing ML/AI models, including deployment, automation, monitoring, and lifecycle management.
• Strong programming skills in Python,PySpark, and SQL with clean, efficient, production-ready code.
• Experienced in feature engineering with a practical understanding of data engineering fundamentals - designing, validating, and optimizing feature pipelines, and ensuring feature consistency
• Experience in building Vector embeddings & RAG systems.
• Familiarity in ML and LLM models development and libraries used.
• Experience with MLflow (or similar tools) for model tracking, registry management, and lifecycle operations.
• Familiarity with CI/CD pipelines (Azure DevOps preferred)
• Strong grasp of data versioning, model versioning, reproducibility, and data lineage within governed ML/AI environments.
• Experience designing, consuming, or integrating REST APIs to expose ML/AI models as services and support real-time or near-real-time inference.
• Experience monitoring production models, identifying drift or performance issues, and implementing corrective workflows.
• A collaborative, systems-thinking mindset, working closely with ML/AI Scientists, Data Engineers, and Data Warehouse team. 

Bonus Skills 

• Understanding ofdata quality frameworks and how they integrate into ML pipelines.
• Comfort with infrastructure-as-code for provisioning and managing ML/AI platform components. 
• Working knowledge of Unix environments and general DevOps principles; exposure to Docker/Kubernetes is beneficial.
• Experience with real-time or near-real-time serving architectures, event-driven systems, or streaming-based inference.
• Experience with AI agent tools and MCP servers. 
• Strong interest in contributing to internal ML/AI platform evolution, including tooling, automation, standards, and best practices.

What You’ll Get 

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

About the Role

We’re looking for a Data Science Engineer with 7+ years of experience to join the Revenue Intelligence team at Veeam. This role is ideal for someone who thrives in a fast-paced environment, enjoys building scalable data solutions, and is passionate about driving business impact through analytics, machine learning, and AI. You’ll work closely with cross-functional teams to turn data into actionable insights and intelligent applications.

What You’ll Do

• Design and implement data science, machine learning, and AI solutions to support strategic decision-making
• Perform deep-dive quantitative and qualitative analyses to validate business hypotheses and drive improvements
• Contribute to cross-functional initiatives involving data science, ML, and AI engineering use cases
• Develop knowledge bases from structured and unstructured data to support RAG systems and AI agents
• Build data-driven applications (e.g., Streamlit) to enable internal access to AI-powered capabilities
• Partner with stakeholders to deliver actionable insights and recommendations
• Continuously improve processes and identify opportunities for automation and efficiency

Technologies You’ll Work With

Python, SQL, Machine Learning & AI Frameworks, Databricks / PySpark, Data Visualization Tools (Streamlit, Tableau, Power BI, Qlik)

What You’ll Bring

• 7+ years of professional experience in data science, analytics, or machine learning roles
• Strong proficiency in Python and SQL
• Experience building scalable data science solutions (feature engineering, model training, evaluation, deployment, MLOps)
• English Bilingual
• Solid understanding of data engineering concepts (ETL/ELT, data modeling, pipelines, governance)
• Experience integrating LLMs into production systems (prompt engineering, RAG, AI agents)

Bonus Skills

• Experience with software engineering best practices (APIs, testing, version control, deployment)
• Hands-on experience with Databricks or PySpark
• Familiarity with data visualization platforms and storytelling with data
• Experience using project management and collaboration tools (Jira, Trello, Confluence)
• Strong technical writing and documentation skills

What You’ll Get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

About the Role

We are looking for an Analytics Engineer to join our internal Data Management team and help power data-driven decision-making across the organization. In this role, you will design and maintain scalable data models, pipelines, and transformation processes that enable analytics, reporting, and data science initiatives. You will collaborate closely with analysts, data scientists, and engineering teams to ensure reliable, efficient, and well-structured data that supports business insights and strategic initiatives.

What You’ll Do

• Design scalable and reliable data marts and transformation processes that support analytics and reporting needs
• Collaborate with data analysts, data scientists, and business stakeholders to understand data requirements and translate them into efficient data solutions
• Develop optimized data models and schemas that enable efficient storage, retrieval, and analysis of large datasets
• Build ETL and ELT pipelines that transform raw data from multiple sources into structured datasets for analytics and reporting
• Partner with data, architecture, and DevOps teams to ensure the scalability, performance, and reliability of data systems
• Monitor data pipelines and systems to troubleshoot issues and identify opportunities for improvement
• Document data architectures, data flows, and processes to support transparency, collaboration, and maintainability

Technologies You’ll Work With

• SQL and relational databases
• Cloud platforms such as Azure, AWS, or GCP
• Programming languages such as Python, Java, or Scala
• Databricks and Spark
• Data warehouse technologies such as Postgres or Vertica
• ETL/ELT frameworks and data transformation tools

What You’ll Bring

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
• Strong proficiency in SQL and experience working with databases and data warehouse systems
• Experience building data pipelines and data processes in a cloud environment such as Azure, AWS, or GCP
• Experience with at least one programming language such as Python, Java, or Scala
• Knowledge of ETL/ELT processes, data modeling, and data warehousing best practices
• Ability to collaborate with cross-functional teams including analysts, engineers, and business stakeholders
• Strong written and verbal English communication skills (B2 level or higher)

Bonus Skills

• Experience working with Databricks and Spark
• Experience with Azure cloud services
• Experience with Postgres or Vertica data warehouse technologies
• Experience working with Salesforce data
• Experience building datasets used in analytics or reporting tools

What You’ll Get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-REMOTE

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer to join our team!

What You'll Do:

You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.

The Right Fit:

• 7+ years of OOP (Java, Rust, C++, C#, etc)  in an enterprise environment (personal project work not included)
• Experience building large scale software systems running on thousands of servers
• Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
• Exhibits curiosity and seeks to understand before offering solutions
• Applies analytical thinking to ambiguous problems

Bonus points for:

• Proficiency in Java or Rust
• Experience building and interpreting models, dashboards, or reports
• Familiarity with hard drive performance
• Understanding of Linux internals and file systems

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are hiring a Sr. Software Engineer to join our Front End Engineering team. This team builds the core customer facing web applications and services that power how customers model, manage, and secure organizations in Backblaze. That includes identity and access foundations, cloud storage resource management, and UI/service implementations  integrated with a modern role-based access control system management that governs access to resources at scale.

About the Role

In this role, you will design and build highly available and modern web applications and services in our TypeScript and React ecosystem. You will work and integrate with systems that sit at the center of customer administration, authorization, and resource orchestration, with design challenges shaped by ideas found in platforms such as AWS IAM, GCP IAM, and Azure RBAC.

This is a strong fit for an engineer who enjoys building modern and scalable production web applications and services, can reason rigorously about security and correctness, and is comfortable owning the full lifecycle (design, implementation, rollout, and operation) of an application integrated with distributed systems. We also value engineers who use modern AI tools effectively to accelerate development, improve design quality, and strengthen security and maintainability.

Responsibilities:

• Design, build, and evolve scalable front end web applications and web application services using Typescript & React with backend JS frameworks like NestJS and NextJS.
• Develop core application functionality like user interfaces and backend-for-frontend code, and integrate with other existing services via REST and gRPC APIs.
• Partner with adjacent platform and product teams to integrate with authentication and other shared systems.
• Write technical designs, break down ambiguous problems, and drive projects from concept through production rollout.
• Own the full delivery lifecycle for the systems you build, including architectural design, testing strategy, deployment, observability, and operational readiness.
• Diagnose and resolve complex production issues involving distributed services and cross-service dependencies.
• Improve system security, correctness, and developer velocity through thoughtful design, automation, and use of modern AI-assisted engineering tools.
• Contribute to engineering excellence through code review, design review, mentoring, and raising the technical bar across the team.
• Collaborate cross-functionally with Product, Security, Quality Assurance (QA), Support, Finance, and other partners to translate business and operational requirements into robust technical solutions.

Required Qualifications:

• 7+ years of professional software engineering experience, with substantial experience building and operating production web applications and services.
• Strong experience with TypeScript/JavaScript and React in a production environment.
• Experience integrating APIs and service interfaces, including compatibility, migrations, and staged rollouts.
• Experience building scalable, complex UIs and debugging issues in production.
• Strong foundation in backend concepts like databases, and API implementation and integration with REST, gRPC or similar interface protocols.
• Experience with containerized development and deployment environments.
• Experience with observability practices and tools for metrics, logging, and operational debugging.
• Sound judgment in frontend architecture, access control concepts, and frontend application security fundamentals.
• Demonstrated ability to lead technical work across the full software development lifecycle.
• Strong written and verbal communication skills, including the ability to collaborate effectively across engineering and non-engineering partners.

Preferred Qualifications: 

• Experience with Protocol Buffers and gRPC, and TypeScript/JavaScript based backend frameworks and services
• Experience with Vitess or other large-scale SQL platforms.
• Experience integrating with internal and external APIs
• Experience working across a polyglot stack that includes backend and TypeScript-based clients and tooling.
• Practical experience using AI-assisted development tools such as Cursor, Claude Code, Gemini, or similar to improve engineering productivity and code quality.
• Experience mentoring engineers and influencing technical direction beyond your immediate project area.

Why Backblaze

• Build modern customer facing applications that are designed to deliver our core product offerings and exceed customer expectations.
• Work on technically challenging solutions at the intersection of cloud infrastructure, identity, authorization, and scale.
• Collaborate with experienced engineers, product leaders, and security partners in a remote-first environment.
• Help build the applications that are central to Backblaze’s product offerings for both the present and future
• Competitive compensation, benefits, and a culture that values thoughtful, sustainable engineering.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are hiring a Sr. Software Engineer to join our Organization Services team. This team builds the core backend services that power how customers model, manage, and secure organizations in Backblaze. That includes organization and account lifecycle management, identity and access foundations, and a modern role-based access control system that governs access to resources at scale.

About the Role

In this role, you will design and build highly available backend services and APIs in our Kotlin/Java ecosystem and will work on front-end applications written in React and Typescript. You will work on systems that sit at the center of customer administration, authorization, and resource orchestration, with design challenges shaped by ideas found in platforms such as AWS IAM, GCP IAM, and Azure RBAC.

This is a strong fit for an engineer who enjoys building foundational platform capabilities, can reason rigorously about security and correctness, and is comfortable owning complex systems through design, implementation, rollout, and operation. We also value engineers who use modern AI tools effectively to accelerate development, improve design quality, and strengthen security and maintainability.

Responsibilities:

• Design, build, and evolve scalable backend services and APIs in Kotlin and Java, with strong attention to performance, reliability, and long-term maintainability.
• Develop core platform capabilities, including organizational resource hierarchies and access policies.
• Partner with adjacent platform and product teams to integrate with authentication, storage, billing, and other shared systems.
• Write technical designs, break down ambiguous problems, and drive projects from concept through production rollout.
• Own the full delivery lifecycle for the systems you build, including schema design, migrations, testing strategy, deployment, observability, and operational readiness.
• Diagnose and resolve complex production issues involving distributed services, MySQL/Vitess, and cross-service dependencies.
• Improve system security, correctness, and developer velocity through thoughtful design, automation, and use of modern AI-assisted engineering tools.
• Contribute to engineering excellence through code review, design review, mentoring, and raising the technical bar across the team.
• Collaborate cross-functionally with Product, Security, QA, Support, Finance, and other partners to translate business and operational requirements into robust technical solutions.

Required Qualifications:

• 7+ years of professional software engineering experience, with substantial experience building and operating production backend services.
• Strong experience with Java and/or Kotlin in a production environment.
• Experience designing and evolving APIs and service interfaces, including compatibility, migrations, and staged rollouts.
• Experience building scalable, reliable distributed systems and debugging issues in production.
• Strong foundation in data modeling and relational database development, including MySQL or similar systems.
• Experience with containerized development and deployment environments.
• Experience with observability practices and tools for metrics, logging, and operational debugging.
• Sound judgment in secure system design, access control, and backend application security fundamentals.
• Demonstrated ability to lead technical work across the full software development lifecycle.
• Strong written and verbal communication skills, including the ability to collaborate effectively across engineering and non-engineering partners.

Preferred Qualifications:

• Experience with Protocol Buffers and gRPC, including schema evolution and service design.
• Experience with Vitess, sharded relational systems, or other large-scale SQL platforms.
• Experience building identity, access management, policy, or authorization systems.
• Experience working across a polyglot stack that includes backend and TypeScript-based clients and tooling.
• Practical experience using AI-assisted development tools such as Cursor, Claude Code, Gemini, or similar to improve engineering productivity and code quality.
• Experience mentoring engineers and influencing technical direction beyond your immediate project area.

Why Backblaze

• Build foundational platform and security capabilities used by customers around the world.
• Work on technically meaningful problems at the intersection of cloud infrastructure, identity, authorization, and scale.
• Collaborate with experienced engineers, product leaders, and security partners in a remote-first environment.
• Help shape systems that are central to Backblaze’s enterprise and platform strategy.
• Competitive compensation, benefits, and a culture that values thoughtful, sustainable engineering.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us.

About the Role

We are seeking a Senior Back-End Engineer for our Computer Backup Back-End Team. This team focuses on the back-end services of our Computer Backup product. In this role, you will build and maintain systems to back up and restore exabytes of data.

We are looking for an engineer who is knowledgeable in high-performance, highly multithreaded architectures. We value versatility and are looking for someone comfortable designing and working across any technology as our needs evolve.

Responsibilities:

• Design and develop highly scalable, performant services and APIs in a Java ecosystem.
• Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality.
• Own the full technical lifecycle, including estimation, design, development, and delivery.
• Collaborate across the organization to ensure project success. You will often engage with QA, Data Centers, Marketing, Product Management, Support, Legal/Compliance, and Security to gather necessary context and requirements to implement solutions correctly, help customers, and solve problems.
• Diagnose complex issues and maintain the stability of large-scale production systems.
• Collaborate across functional teams and provide technical leadership to foster engineering excellence.

Required Qualifications:

• A strong track record of proven project deliveries and successfully shipping complex software systems.
• 7+ years of experience with Java and a deep understanding of backend architecture.
• Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) into your engineering workflow.
• Experience with…

- Relational databases, such as MySQL/Vitess and SQLite
- Observability tools, such as Prometheus, Grafana, and OpenSearch
- Data formats: JSON, XML

• Comfort working in a cross-platform environment (we develop on MacBooks for software that runs on Linux, and we use Windows for some testing).
• Filesystem expertise with Ext4, NTFS, and HFS+ (nice to have).
• Solid understanding of HTTP principles and security best practices.
• A strong desire to learn and adapt to rapidly changing technologies and tools.

Why Backblaze

• Build secure software used by companies worldwide
• Work at the intersection of AI, data, and cloud storage
• Collaborate with experienced engineering, security, product, and QA teams
• Competitive compensation and benefits
• Remote-first culture supporting work-life balance

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Role Summary:

As a Senior Full-Stack Software Engineer at OfficeSpace, you will play a pivotal role in designing, developing, and optimizing innovative software solutions. Your work will directly contribute to a high-performance, AI-driven technology environment, focusing on using Ruby on Rails for backend development and React for frontend development to deliver scalable, user-focused applications.

What You’ll Do:

• Full-Stack Development:  Develop and enhance applications using Ruby on Rails and React. Focus on creating scalable and maintainable solutions with user-centric designs.
• Drive High-Impact Solutions:  Contribute to the development and maintenance of solutions emphasizing performance, reliability, and maintainability. Work with technologies like Google Cloud Platform and BigQuery for efficient data management and analytics.
• AI & Data-Driven Innovation: Leverage AI-powered tools to streamline processes, improve user experiences, and enhance development workflows.
• End-to-End Ownership & Quality Shift-Left: Collaborate on code quality, applying test-driven development and embedding quality checks throughout the development process.
• Performance Optimization: Assist in identifying and resolving performance bottlenecks to enhance speed and reliability.
• Security & Technical Integrity: Proactively address security concerns and contribute to maintaining a high standard of code integrity.
• Collaborative Development: Work closely with team members, including junior engineers, to share knowledge, provide constructive code reviews, and implement best practices.

What You’ll Bring:

• Technical Expertise: 5+ years of full-stack development experience, with strong proficiency in Ruby on Rails and React..
• API Development: Familiarity with GraphQL or RESTful API design and implementation.
• Cloud and Data: Exposure to cloud technologies like Google Cloud Platform and experience with databases such as MariaDB or NoSQL systems (e.g., Redis, Elasticsearch).
• Performance Optimization: Understanding of application performance metrics and strategies for improvement.
• AI & Automation: Familiarity with AI tools to automate tasks and improve efficiency.
• Team Collaboration: Demonstrated ability to collaborate within agile teams, working closely with product managers and designers to deliver high-quality solutions.
• Mentorship: Some experience mentoring junior developers is a plus.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Production Capacity Analyst to join our team!

About the Role

Backblaze is seeking a detail-oriented, systems-minded Production Capacity Analyst to support the planning, deployment, and management of infrastructure capacity across our global cloud storage platform.

This role is responsible for maintaining accurate and reliable capacity data, supporting forecasting and hardware planning, and improving visibility into system utilization, growth, and cost drivers. You will work closely with Capacity Planning, Production Engineering, Data Center Operations, and Finance teams to ensure infrastructure growth is well understood, well coordinated, and aligned with business demand and development roadmaps.

This is a collaborative, execution-focused role within Cloud Operations, contributing to service reliability and performance, cost efficiency, and operational readiness using high-quality data, thoughtful analysis, and consistent execution.

What You’ll Do

• Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making
• Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic
• Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability
• Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable
• Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues
• Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution
• Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts
• Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions
• Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities

Right Fit

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Technology, Statistics, Economics, Finance, or a related technical field, or equivalent experience
• 2 to 4 years of experience in data analysis, infrastructure operations, capacity planning, infrastructure or production engineering, or a similarly technical role
• Experience working with structured data sets at moderate to large scale using modern database and data analysis tools, preferably SQL, Python, Snowflake, Metabase, Excel, Google Sheets, or similar languages and tools
• Familiarity with observability and monitoring systems, preferably Grafana, Metabase, Prometheus, OpenSearch, or equivalent platforms
• Understanding of core system resources such as CPU, memory, disk, and network, and how they impact performance, utilization, and scalability
• Working knowledge of core capacity planning concepts, including utilization tracking and saturation signals, headroom and buffer management, growth trend analysis, and basic forecasting methods
• Exposure to infrastructure cost modeling and financial analysis, including CapEx planning inputs, cost-per-unit metrics, and tradeoffs among stability, performance, and cost
• Strong attention to detail with a focus on data accuracy, consistency, and validation
• Clear and concise communication skills, with the ability to present technical information to both technical and non-technical stakeholders

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.

SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER

Experience level  3+ YoE supporting production saas in AWS 

Location Anywhere in LATAM preferably in Colombia

Employment type Full‑time contract

ABOUT THE ROLE

Build out  a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.

WHAT YOU WILL DO

• Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
• Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
• Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
• Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
• Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
• Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
• Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
• Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.  
• Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
• Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
• Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
• Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
• Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices

WHAT YOU BRING

• Bachelor degree in Computer Science or equivalent practical experience
• three plus years working with cloud infrastructure or platform engineering focused on AWS
• Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
• Proficiency in Python and Bash or Zsh scripting
• Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
• Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
• Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
• Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
• Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
• Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
• Strong SQL skills and a deep understanding of relational database internals
• Competent in Linux administration, process troubleshooting, and performance tuning
• Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
• Clear communication skills and an ability to translate complex technical topics to diverse audiences
• Familiarity with Scrum or Kanban and a continuous‑improvement mindset

EXTRA CREDIT

• AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
• Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
• Building data pipelines with Apache Spark, Flink, or similar frameworks
• Implementing event‑driven architectures with Kafka Streams or KSQL
• Applying SRE practices such as error budgets and service‑level dashboards
• Exposure to machine‑learning workflows, ModelOps, or MLOps in production

_{This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.}

_{Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.}

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. 

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Software Engineer to join our Engineering team!

What You’ll Do:

You will design, build, and maintain backend systems and APIs that power our core product at scale. You will contribute to new features, improve reliability and performance, and build tooling that helps the broader team move faster and solve customer problems. AI-assisted and agentic coding tools are a normal part of how we work; we expect you to use them fluently and to bring good judgment about when and how to apply them.

The Right Fit:

• 10+ years of Java development in an enterprise environment (personal project work not included)
• Proficient in server-side Java programming; Apache Tomcat experience a plus
• Strong SQL and relational database skills
• Experience building or maintaining systems at scale: thousands of servers, millions of customers
• Some experience with agentic AI coding tools (Claude Code, Codex, Cursor, or similar) — used regularly, not just dabbled with
• Cross-platform comfort (Linux/macOS/Windows) — no need to be an expert on all three, but not afraid of any

Bonus points for:

• Experience with clustered MySQL systems
• Python experience, either scripting, tooling, or data work
• JavaScript and/or ReactJS
• Experience with Struts or JSPs

Looking for an attitude of:

• Passionate about building high performance and scalable code with easy to use interfaces and APIs.
• Likes to work closely with other engineers, support, and sales to help customers.
• Believes the whole world needs backup, not just English speakers in the USA.
• Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As a Data Engineer you’ll be tasked with designing, building, and maintaining scalable data platforms and pipelines. Your deep knowledge of data platforms such as Azure Fabric, Databricks, and Snowflake will be essential as you collaborate closely with data analysts, scientists, and other engineers to ensure reliable, secure, and efficient data solutions.

What You’ll Do

• Design, build, and manage robust data pipelines and data architectures.
• Implement solutions leveraging platforms such as Azure Fabric, Databricks, and Snowflake.
• Optimize data workflows, ensuring reliability, scalability, and performance.
• Collaborate with internal stakeholders to understand data needs and deliver tailored solutions.
• Ensure data security and compliance with industry standards and best practices.
• Perform data modelling, data extraction, transformation, and loading (ETL/ELT).
• Identify and recommend innovative solutions to enhance data quality and analytics capabilities.

Qualifications

• Bachelor’s degree or higher in Computer Science, Data Engineering, Information Technology, or a related field.
• At least 3 years of professional experience as a Data Engineer or similar role.
• Proficiency in data platforms such as Azure Fabric, Databricks, and Snowflake.
• Hands-on experience with data pipeline tools, cloud services, and storage solutions.
• Strong programming skills in SQL, Python, or related languages.
• Experience with big data technologies and concepts (Spark, Hadoop, Kafka).
• Excellent analytical, troubleshooting, and problem-solving skills.
• Ability to effectively communicate technical concepts clearly to non-technical stakeholders.
• Advanced English

Nice to have

• Certifications related to Azure Data Engineering, Databricks, or Snowflake.
• Familiarity with DevOps practices and CI/CD pipelines.

Perks and Benefits

• Mentorship Program
• Comprehensive Health & Wellness Benefits Package
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

Konrad Group is looking to hire full-time Quality Assurance Engineers. The ideal candidate will be responsible for interacting with project stakeholders to understand project requirements, create documentation, and lead and execute QA processes. The QA Engineer will create Test Plans and execute them in accordance with the SDLC while performing rigorous testing to ensure overall project success.
Our engineering teams work in smaller groups based on project size, collaborating closely with project management and our quality engineering specialists. We strive to create a work environment that encourages innovation, collaboration, career advancement and personal fulfillment.

What You'll Do

Carry out a variety of test requirements on a project-by-project basis, including:

• Manual functional and behavioural testing
• Device, operating system, and browser support testing
• User experience testing
• Front-end test automation with Selenium or other automation frameworks
• Performance, penetration/security, regression, smoke testing, etc.
• Working knowledge of automation tools for preceding testing types above also a plus
• Create informative and thorough defects in JIRA and verify defect fixes
• Interact with Project Management and Development teams to understand test schedules and deadlines
• Create project health reports and keep stakeholders informed on overall project health
• Triage and escalate issues based on severity and significance to project
• Confirm consistency in experience across multiple browsers and devices

Qualifications

General QA Skills

• Bachelor Degree in Software Development or similar
• 1+ years of experience in QA roles
• Technical certifications is a plus
• Knowledge of Windows, OS X, iOS and Android operating systems
• Excellent English communication skills, written and verbal, are required
• Knowledge of industry standard testing practices and processes
• Ability to triage and prioritize defects effectively
• Proficiency with all standard browsers and operating systems, desktop and mobile

Working knowledge and proficiency or ability to work with Konrad Group's technology stack:

• JIRA for SDLC management
• GIT for version control
• Experience with enterprise level test management software such as Zephyr or TestRail
• Knowledge of how to build for Android, iOS, or web from repository a big plus
• Ability to learn new technologies and tools quickly

Perks and Benefits

• Mentorship Program
• Comprehensive Health & Wellness Benefits Package
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As a Senior Data Engineer you’ll be tasked with designing, building, and maintaining scalable data platforms and pipelines. Your deep knowledge of data platforms such as Azure Fabric, Databricks, and Snowflake will be essential as you collaborate closely with data analysts, scientists, and other engineers to ensure reliable, secure, and efficient data solutions.

What You’ll Do

• Design, build, and manage robust data pipelines and data architectures.
• Implement solutions leveraging platforms such as Azure Fabric, Databricks, and Snowflake.
• Optimize data workflows, ensuring reliability, scalability, and performance.
• Collaborate with internal stakeholders to understand data needs and deliver tailored solutions.
• Ensure data security and compliance with industry standards and best practices.
• Perform data modelling, data extraction, transformation, and loading (ETL/ELT).
• Identify and recommend innovative solutions to enhance data quality and analytics capabilities.

Qualifications

• Bachelor’s degree or higher in Computer Science, Data Engineering, Information Technology, or a related field.
• 4+ years of professional experience as a Data Engineer or similar role.
• Proficiency in data platforms such as Azure Fabric, Databricks, and Snowflake.
• Hands-on experience with data pipeline tools, cloud services, and storage solutions.
• Strong programming skills in SQL, Python, or related languages.
• Experience with big data technologies and concepts (Spark, Hadoop, Kafka).
• Excellent analytical, troubleshooting, and problem-solving skills.
• Ability to effectively communicate technical concepts clearly to non-technical stakeholders.
• Advanced English

Nice to have

• Certifications related to Azure Data Engineering, Databricks, or Snowflake.
• Familiarity with DevOps practices and CI/CD pipelines.

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package 
• Parental Leave Program
• Annual tech & travel allowance
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

Konrad Group is looking to hire full-time Senior Quality Assurance Engineers. The ideal candidate will be responsible for interacting with project stakeholders to understand project requirements, create documentation, and lead and execute QA processes. The Senior QA Engineer will create Test Plans and execute them in accordance with the SDLC while performing rigorous testing to ensure overall project success.
Our engineering teams work in smaller groups based on project size, collaborating closely with project management and our quality engineering specialists. We strive to create a work environment that encourages innovation, collaboration, career advancement and personal fulfillment.

What You'll Do

Carry out a variety of test requirements on a project-by-project basis, including:

• Manual functional and behavioral testing.
• Device, operating system, and browser support testing.
• User experience testing.
• Front-end test automation with Selenium Java, Cypress, Robot Framework with Python or Playwright.
• Mobile automation experience using Appium with Java.
• Create and maintain automation test scripts for different frameworks such as Cucumber.
• Performance, penetration/security, regression, smoke testing, etc.
• Working knowledge of automation tools for preceding testing types above is also a mustCreate informative and thorough defects in JIRA, Azure DevOps and verify defect fixesWork creating and maintaining CI/CD for automation tests using tools such as GitHub Actions, Gitlab Jobs, Jenkins among others. 
• Interact with Project Management and Development teams to understand test schedules and deadlines.
• Create project health reports and keep stakeholders informed on overall project health.
• Triage and escalate issues based on severity and significance to the project.
• Confirm consistency in experience across multiple browsers and devices.

Qualifications

General QA Skills

• Bachelor Degree in Software Development or similar
• 4+ years of experience in QA roles
• 1+ years of experience in Automation QA jobs
• Technical certifications is a plus
• Knowledge of Windows, OS X, iOS and Android operating systems
• Excellent English communication skills, written and verbal, are required
• Deep knowledge of industry standard testing practices and processes
• Ability to triage and prioritize defects effectively
• Proficiency with all standard browsers and operating systems, desktop and mobile

Working knowledge and proficiency or ability to work with Konrad Group's technology stack:

• JIRA for SDLC management
• GIT for version control
• Experience with enterprise level test management software such as Zephyr or TestRail
• Knowledge of how to build for Android, iOS, or web from repository a big plus
• Ability to learn new technologies and tools quickly

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package 
• Parental Leave Program
• Annual tech & travel allowance
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us.

About the Role

We are seeking an Application Security Engineer to improve application security across the software used to enable Backblaze B2 Cloud Storage and Computer Backup. The primary role is to build security into how the product is used, how data is stored and how customers can use it. This role will require development skills and application security knowledge to build security into the product and new features. Leveraging AI is key. 

This is a hands-on role that requires application development knowledge. This role is expected to know and use the latest AI to help with both development and security. The primary requirements include; development in common web languages, application security and AI tool usage.

• Leverage AI tools and software for
• Building new and maintaining existing software security features
• Meeting evolving software security needs in existing software
• Developing new components as needed
• Perform security assessments and code reviews on internal and external customer-facing applications
• Work closely with engineers to remediate security vulnerabilities using AI tools
• Develop security automation and tooling to improve security
• Support bug bounty program and vulnerability handling
• Investigate newly reported vulnerabilities
• Determine ways to remediate them
• Provide guidance to engineering based on known vulnerabilities found in existing applications
• Understanding cryptography and secure authentication
• Knowledge of cloud environments and security they provide
•  
• Support and develop on large software stack using
• Apache Tomcat running across a large number of servers
• JavaServer Pages (JSP) containing older features
• Node/JavaScript developed features and pages
• An architecture split among many different servers – supporting browsers and custom client software
• Strong security knowledge across large software stacks running on multiple servers
• Ability to reach out and learn about technologies or implementations as necessary

The Right Fit:

• Application Development and Security knowledge
• AI knowledge and experience using it for development & security
• Understanding of: AI Frameworks and tooling, core web security, common web security flaws, coding agents
• Strong understanding of OWASP Top 10 vulnerabilities
• Experience with security testing tools such as:
• SAST / DAST scanners
• Fuzzing tools
• Vulnerability scanners
• Familiar with web technologies: HTTP, REST APIs, etc.
• Experience with Web Applications, Cloud Systems and Linux Environments
• Determining how new and old security needs can leverage AI workflows and integrations to improve them
• AI Coding tools such as Gemini, Claude Code, ChatGPT, Cursor or others
• Experience with programming languages such as: Java, JSP, JavaScript, TypeScript, Go, Python and C/C++

Why Backblaze

• Build secure software used by companies worldwide
• Work at the intersection of AI, data, and cloud storage
• Collaborate with experienced engineering, security, product, and QA teams
• Competitive compensation and benefits
• Remote-first culture supporting work-life balance

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About the Role

The Revenue Cycle Management team is seeking a Staff Backend Software Engineer to play a key role in modernizing our billing platform. This position will focus on designing and implementing architectural solutions for performant, scalable systems that can evolve with our growing business needs. You will lead efforts in cloud integration, ensuring seamless connectivity and monitoring of cloud services, with an emphasis on microservices and target state architectural patterns.

In this role, you will drive code reviews, offering feedback and recommendations to improve the quality and maintainability of our codebase. Your expertise in cloud technologies will be critical as you collaborate with teams to integrate cloud solutions, optimize performance, and establish monitoring practices. You will have the opportunity to shape the future of our billing platform by crafting solutions that are both cutting-edge and aligned with best practices for scalability, security, and reliability.

Your Area of Focus

• Lead Software Development: Design, develop, test, and deploy scalable and maintainable software applications using Spring Boot, Java, React, and cloud technologies.
• Architect and Design: Collaborate with product managers, designers, and cross-functional teams to architect robust and scalable solutions that meet business requirements. Provide input into the technical direction of the team and product.
• Cloud Technology Expertise: Leverage experience with cloud platforms (AWS, Azure, Google Cloud, etc.) to design cloud-native applications. Ensure that applications are optimized for scalability, reliability, and cost-efficiency in a cloud environment.
• Code Reviews & Mentorship: Conduct thorough code reviews, ensuring that the team adheres to best practices for clean, maintainable, and efficient code. Mentor junior and mid-level engineers, fostering a culture of continuous learning and improvement.
• Collaboration and Communication: Work closely with product and design teams to define requirements, deliver timely solutions, and provide technical expertise throughout the product lifecycle.
• Performance and Optimization: Monitor and optimize the performance of applications. Identify bottlenecks and implement performance improvements across both frontend (React) and backend (Java/Spring Boot) layers.
• Agile Development: Participate in Agile development processes, including sprint planning, daily standups, retrospectives, and backlog grooming. Contribute to defining and prioritizing work within the team.
• Stay Current: Continuously research and apply emerging technologies and industry best practices to improve the development process and product quality.

Your Professional Qualifications

• Minimum 8 years of professional software engineering experience with a strong track record of delivering complex software solutions.
• Strong expertise in Java and Spring Boot for building scalable and secure backend systems.
• Experience with building RESTful APIs and microservices architectures.
• Hands-on experience with React and frontend web technologies.
• Experience with modern front-end workflows and state management
• Practical experience with one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with cloud-native technologies (e.g., containers, serverless, CI/CD pipelines).
• Strong Understanding of Software Design Patterns: Experience in object-oriented design principles, microservices architectures, and cloud-native application design.
• CI/CD & DevOps Practices: Experience with CI/CD pipelines, automated testing, and deployment practices. Familiarity with tools such as Jenkins, Harness, Docker, Kubernetes, or similar.
• Database Expertise: Strong experience with both relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, DynamoDB) and an understanding of database design and optimization.
• AI Expertise: Demonstrating usage of AI tools supports your daily work when doing research, debug, coding and deployment of new solutions.

(For Recruiter use only) #LI-SS1 #LI-Hybrid

Important Information 

Location: Costa Rica

Work Mode: Hybrid

Job Summary 

As a Senior Software Development Engineer in Test (19742), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Design, develop, and maintain end-to-end dbt testing strategies, validating data transformations from bronze to gold layers using mocked and expected datasets
• Collaborate with business stakeholders, Data Engineers, and Analytics Engineers to define testing scope, ensure requirement traceability, and guarantee data quality standards
• Build, maintain, and optimize dbt models, unit tests, integration tests, and custom data validation frameworks within modern data platforms
• Investigate failed test cases, review pull requests, contribute to Agile ceremonies, and continuously identify opportunities to improve technical processes, quality standards, and team effectiveness

Qualifications and Skills 

• 7+ years of experience in Quality Engineering, with strong focus on data platforms and automation
• Strong understanding of data warehousing concepts, ETL processes, and BI environments
• Advanced proficiency in SQL and scripting languages such as Python for automation and validation
• Hands-on experience with data validation techniques, data quality frameworks, and testing methodologies for data pipelines
• Solid understanding of testing strategies, including the Test Pyramid and automated testing best practices
• Experience working with version control systems (Git) and modern development workflows
• Experience with dbt, Databricks, Docker, pytest, and development tools such as VSCode
• Strong analytical skills with the ability to translate engineering and analytics requirements into comprehensive testing strategies
• Proven track record of driving continuous technical, process, and team improvements
• Nice to have: knowledge of data pipelines, Power BI, Tableau, cloud environments, automation testing frameworks, and data governance/compliance standards

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.  

About the Role

We are looking for a mobile application developer to join our team. The ideal candidate will have a strong understanding mobile application development in .Net Maui or Xamarin Forms and C# , as well as experience with object-oriented programming and software development principles. Experience with native android or iOS development is also a plus. They will be responsible for designing, developing, and testing industrial mobile applications for Android, iOS, and Windows devices. 

Responsibilities: 

• Design, develop, and test mobile applications using .Net Maui and C#
• Work closely with other developers, designers, and product managers to gather requirements and deliver high-quality applications
• Debug and troubleshoot mobile applications
• Document code and processes 

Qualifications: 

• Bachelor's degree in Computer Science or a related field
• 1-2 years of experience with .Net Maui or Xamarin Forms and C#
• Experience with object-oriented programming and software development principles
• Strong problem-solving and analytical skills
• Excellent communication and teamwork skills
• Previous ERP experience a plus
• Experience with git and Jira a plus
• Experience with native iOS or Android development a plus 

Please submit your resume in English.

About the Role:

Your Impact:

Your Qualifications:

Standout Qualities:

Team Dynamics:

Our Work Style:

• Recruiter pre-screen 30 mins
• Hiring Manager Interview 45 mins
• Panel Interview 45 mins
• Final Interview 30 mins

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1

What We Offer:

• Global maternity and parental leave  

• Work-life balance 

• Competitive benefits packages  

• Vacation, compassionate leave, wellness days, and flex days  

• Access to online services for families and new parents 

• Diversity and Inclusion Board with 13 affinity groups  

• Internal learning and development programs  

• Asociación Solidarista - You can join voluntarily 

“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. 

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. 

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Software Engineer to join our Engineering team!

What You’ll Do:

You will design, build, and maintain backend systems and APIs that power our core product at scale. You will contribute to new features, improve reliability and performance, and build tooling that helps the broader team move faster and solve customer problems. AI-assisted and agentic coding tools are a normal part of how we work; we expect you to use them fluently and to bring good judgment about when and how to apply them.

The Right Fit:

• 8+ years of Java development in an enterprise environment (personal project work not included)
• Proficient in server-side Java programming; Apache Tomcat experience a plus
• Strong SQL and relational database skills
• Experience building or maintaining systems at scale: thousands of servers, millions of customers
• Some experience with agentic AI coding tools (Claude Code, Codex, Cursor, or similar) — used regularly, not just dabbled with
• Cross-platform comfort (Linux/macOS/Windows) — no need to be an expert on all three, but not afraid of any

Bonus points for:

• Experience with clustered MySQL systems
• Python experience, either scripting, tooling, or data work
• JavaScript and/or ReactJS
• Experience with Struts or JSPs

Looking for an attitude of:

• Passionate about building high performance and scalable code with easy to use interfaces and APIs.
• Likes to work closely with other engineers, support, and sales to help customers.
• Believes the whole world needs backup, not just English speakers in the USA.
• Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

The Opportunity at Komodo Health

We are looking for a hybrid IAM Engineer and Integration Specialist who understands that identity is the foundation of business operations. In this role, you won't just manage logins; you will build the Integration/Orchestration Infrastructure that powers our most critical revenue cycles.

As an IAM Engineer, you will play a critical role in securing our systems and data. You will have the opportunity to work with cutting-edge IAM technologies, collaborate with cross-functional teams, and influence the development of our IAM strategy. Your work will directly impact the security and efficiency of our operations.

You will be responsible for ensuring that our AI Infrastructure and Data Infrastructure are securely accessible and perfectly synced with our business logic, primarily focusing on the Revenue automation pipeline.

Our team is responsible for overseeing all aspects of automation & security at Komodo Health. We implement and maintain security solutions to protect our systems and data, manage identity and access controls, and handle incident response. We also conduct security assessments, monitor for potential threats, and collaborate with other teams to ensure compliance with security policies and regulations. Our goal is to create a secure and resilient environment that supports the company's growth and innovation.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Identity Lifecycle Management: Design and maintain automated onboarding, offboarding, and departmental transfer processes across our ecosystem (WorkDay, Okta, Google Workspace, etc.).
• Integration & Orchestration: Build and optimize complex, multi-step automation flows. Assist with maintaining and growing our iPaaS (Workato) environment, treating "Integrations as a Product." Build resilient, scalable "recipes" that move data across the enterprise while maintaining strict IAM governance utilizing Okta Workflows.
• Access Governance: Implement and enforce Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models.
• Security & Compliance: Manage SSO (SAML/OIDC) and MFA configurations. Ensure all access remains compliant with [SOC2/HIPAA/GDPR] standards through regular access reviews and audit logging.
• Custom Tooling: Develop custom scripts (Python, Perl, Ruby, etc.)  and API integrations to bridge gaps where out-of-the-box connectors are unavailable.
• Data & AI Infrastructure Support: Secure the "Data Perimeter." Ensure that data scientists and AI models have the correct, least-privileged access to our Data Infrastructure (Data Lakes/Warehouses). Manage the identity lifecycle for AI Agents and Service Accounts, ensuring that automated "non-human" workers are governed with the same rigor as employees.
• Business Process Optimization: Collaborate with HR, Finance, Sales Ops and other teams to identify bottlenecks in the lead-to-revenue lifecycle and solve them through identity-driven automation.

You will accomplish these outcomes through the following responsibilities…

• Collaborate with cross-functional teams.
• Improve provisioning/deprovisioning processes.
• Integrate and manage IdPs within the IAM system.
• Handle and streamline access requests.
• Develop and implement IAM policies and procedures.
• Respond to ad-hoc requests.

What you bring to Komodo Health (required):

• Scripting: Proficiency in Python, Ruby or other languages for automating repetitive tasks and handling large-scale data imports/exports.
• Automation Mindset: Leveraging technology with a proven ability to build event-driven flows, use custom API connectors, and handle error logic.
• APIs: Comfortable working with RESTful APIs, JSON, and Webhooks.
• Infrastructure as Code: Experience using Terraform or Github to manage identity providers.
• Security Mindset: Understanding of Zero Trust architecture and Privileged Access Management (PAM) tools like CyberArk, BeyondTrust, etc.
• 5–8+ years of experience in Identity and Access Management, including significant hands-on expertise with Okta (including OIE & OIG).
• Strong understanding of identity lifecycle management, directory services, SSO, MFA, SCIM provisioning, and federation (SAML, OIDC, OAuth).
• Proven experience partnering with HR, Finance, Compliance, and other cross-functional teams to design and implement IAM & Enterprise solutions.
• Demonstrated ability to streamline and automate processes using automation.
• Experience with auditing, governance, and access certification processes
• Excellent problem-solving, communication, and stakeholder management skills

Additional skills and experience we’d prioritize (nice to have)…

• Experience with Workato or similar Integration Orchestrator tools such as Zapier, Snaplogic or Merge.
• Experience with Okta Workflows.
• Certifications: Workato or Okta Certified Professional/Administrator/Consultant.
• Experience integrating IAM with HR systems (e.g., Workday).
• Knowledge of compliance requirements related to IAM.
• Background in cloud platforms (AWS, GCP, Azure) and IAM integrations.
• Experience with IAM tools such as  Auth0, or Azure AD.

#LI-Remote

The Opportunity at Komodo Health

We are looking for a hybrid IAM Engineer and Integration Specialist who understands that identity is the foundation of business operations. In this role, you won't just manage logins; you will build the Integration/Orchestration Infrastructure that powers our most critical revenue cycles.

As an IAM Engineer, you will play a critical role in securing our systems and data. You will have the opportunity to work with cutting-edge IAM technologies, collaborate with cross-functional teams, and influence the development of our IAM strategy. Your work will directly impact the security and efficiency of our operations.

You will be responsible for ensuring that our AI Infrastructure and Data Infrastructure are securely accessible and perfectly synced with our business logic, primarily focusing on the Revenue automation pipeline.

Our team is responsible for overseeing all aspects of automation & security at Komodo Health. We implement and maintain security solutions to protect our systems and data, manage identity and access controls, and handle incident response. We also conduct security assessments, monitor for potential threats, and collaborate with other teams to ensure compliance with security policies and regulations. Our goal is to create a secure and resilient environment that supports the company's growth and innovation.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Identity Lifecycle Management: Design and maintain automated onboarding, offboarding, and departmental transfer processes across our ecosystem (WorkDay, Okta, Google Workspace, etc.).
• Integration & Orchestration: Build and optimize complex, multi-step automation flows. Assist with maintaining and growing our iPaaS (Workato) environment, treating "Integrations as a Product." Build resilient, scalable "recipes" that move data across the enterprise while maintaining strict IAM governance utilizing Okta Workflows.
• Access Governance: Implement and enforce Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models.
• Security & Compliance: Manage SSO (SAML/OIDC) and MFA configurations. Ensure all access remains compliant with [SOC2/HIPAA/GDPR] standards through regular access reviews and audit logging.
• Custom Tooling: Develop custom scripts (Python, Perl, Ruby, etc.)  and API integrations to bridge gaps where out-of-the-box connectors are unavailable.
• Data & AI Infrastructure Support: Secure the "Data Perimeter." Ensure that data scientists and AI models have the correct, least-privileged access to our Data Infrastructure (Data Lakes/Warehouses). Manage the identity lifecycle for AI Agents and Service Accounts, ensuring that automated "non-human" workers are governed with the same rigor as employees.
• Business Process Optimization: Collaborate with HR, Finance, Sales Ops and other teams to identify bottlenecks in the lead-to-revenue lifecycle and solve them through identity-driven automation.

You will accomplish these outcomes through the following responsibilities…

• Collaborate with cross-functional teams.
• Improve provisioning/deprovisioning processes.
• Integrate and manage IdPs within the IAM system.
• Handle and streamline access requests.
• Develop and implement IAM policies and procedures.
• Respond to ad-hoc requests.

What you bring to Komodo Health (required):

• Scripting: Proficiency in Python, Ruby or other languages for automating repetitive tasks and handling large-scale data imports/exports.
• Automation Mindset: Leveraging technology with a proven ability to build event-driven flows, use custom API connectors, and handle error logic.
• APIs: Comfortable working with RESTful APIs, JSON, and Webhooks.
• Infrastructure as Code: Experience using Terraform or Github to manage identity providers.
• Security Mindset: Understanding of Zero Trust architecture and Privileged Access Management (PAM) tools like CyberArk, BeyondTrust, etc.
• 5–8+ years of experience in Identity and Access Management, including significant hands-on expertise with Okta (including OIE & OIG).
• Strong understanding of identity lifecycle management, directory services, SSO, MFA, SCIM provisioning, and federation (SAML, OIDC, OAuth).
• Proven experience partnering with HR, Finance, Compliance, and other cross-functional teams to design and implement IAM & Enterprise solutions.
• Demonstrated ability to streamline and automate processes using automation.
• Experience with auditing, governance, and access certification processes
• Excellent problem-solving, communication, and stakeholder management skills

Additional skills and experience we’d prioritize (nice to have)…

• Experience with Workato or similar Integration Orchestrator tools such as Zapier, Snaplogic or Merge.
• Experience with Okta Workflows.
• Certifications: Workato or Okta Certified Professional/Administrator/Consultant.
• Experience integrating IAM with HR systems (e.g., Workday).
• Knowledge of compliance requirements related to IAM.
• Background in cloud platforms (AWS, GCP, Azure) and IAM integrations.
• Experience with IAM tools such as  Auth0, or Azure AD.

#LI-Remote

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Support Engineer to join our team!

About the Role:

This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers.

What you'll do:

• Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products.
• Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills.
• Manage escalations received from the account administration team and other groups.
• Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support.
• Troubleshoot a variety of integrations.
• Act as a technical resource to the CSM and other sales teams.
• Conduct detailed investigation of reported "Bugs" to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version).
• Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management.
• Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles.
• Provide Integration Training to the team via "Get Familiar With" meetings.
• Track issues using task management systems like JIRA.
• Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4).
• Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)).
• Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng).

The Right Fit:

• Experience in customer-facing technical support.
• Foundational Understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell).
• Competence and familiarity with technical concepts involving networking and filesystems.
• Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce).
• Ability to learn new technologies quickly and a drive for personal development.
• Experience with API usage and Python familiarity (installation and use).
• Comfortable with AI Agents and Tools to enhance productivity.
• Minimum 2-3 years of experience. 

Nice to Have:

• Expertise/Experience with Text Shells (Powershell, Bash, and Terminal).
• Scripting and Automation Experience or Familiarity.
• Backblaze Backup Troubleshooting Expertise, including error codes, Bztransmit Errors, and Installation Errors.
• Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS.
• General knowledge of Internet protocols, Computing, data collection, and analysis.
• Familiarity with data visualization tools (Opensearch and Grafana).

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.

SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER

Experience level  3+ YoE supporting production saas in AWS 

Location Anywhere in LATAM preferably in Colombia

Employment type Full‑time contract

ABOUT THE ROLE

Build out  a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.

WHAT YOU WILL DO

• Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
• Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
• Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
• Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
• Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
• Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
• Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
• Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.  
• Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
• Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
• Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
• Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
• Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices

WHAT YOU BRING

• Bachelor degree in Computer Science or equivalent practical experience
• three plus years working with cloud infrastructure or platform engineering focused on AWS
• Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
• Proficiency in Python and Bash or Zsh scripting
• Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
• Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
• Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
• Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
• Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
• Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
• Strong SQL skills and a deep understanding of relational database internals
• Competent in Linux administration, process troubleshooting, and performance tuning
• Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
• Clear communication skills and an ability to translate complex technical topics to diverse audiences
• Familiarity with Scrum or Kanban and a continuous‑improvement mindset

EXTRA CREDIT

• AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
• Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
• Building data pipelines with Apache Spark, Flink, or similar frameworks
• Implementing event‑driven architectures with Kafka Streams or KSQL
• Applying SRE practices such as error budgets and service‑level dashboards
• Exposure to machine‑learning workflows, ModelOps, or MLOps in production

_{This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.}

_{Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.}

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer - Storage Platform to join our team!

What You'll Do:

You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.

The Right Fit:

• 7+ years of OOP (Java, Rust, C++, C#, etc)  in an enterprise environment (personal project work not included)
• Experience building large scale software systems running on thousands of servers
• Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
• Exhibits curiosity and seeks to understand before offering solutions
• Applies analytical thinking to ambiguous problems

Bonus points for:

• Proficiency in Java or Rust
• Experience building and interpreting models, dashboards, or reports
• Familiarity with hard drive performance
• Understanding of Linux internals and file systems

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Account Manager to join our team!

About the Role:

What You’ll Do:

• Create historic records that clearly outline how our service is being utilized and pinpointing where possible issues could arise.
• Parse code visually to see what the customer’s code is doing and having the knowledge of the B2 and S3 compatible API’s to discern what is going on in the user code.
• Write scripts that involve the B2/S3 compatible API for testing.
• Test 3rd party integrations and doing deep drives to learn the ins and outs of all of the integrations, while documenting quick configuration, caveats and other useful information to help in training.
• Work closely with members of other teams, including Sales, Marketing, Engineering, Operations and Product Management.
• Mentor Technical Support Engineers and others, in various technical areas.
• Post Sales support for large customers; take part in Solution Engineer calls and slack/email conversations with large customers as they transition from pre- to post-sales
• Create, Implement and use monitoring tools to proactively address common support issues before widespread impact to the customer base, including creation of monitoring dashboards and alerting
• Interact at a cross-departmental level to bring resolution to customer’s unique needs
• Build rapport and trust with assigned customers in technical matters
• Perform deep-dive technical troubleshooting of customer issues using analytical tools and internal system logs

Other responsibilities may arise over time. 
Working closely with the manager will be needed to solidify policies and procedures for this role.

The Right Fit:

• Comfortable with MacOS, Windows, Linux and BSD command line interfaces.
• Understand and be able to create/edit shell configuration files.
• Intermediate development skills in any type of Development/scripting language.
• Basic understanding of data structures and programming flows.
• Strong Organizational skills
• Self-motivated with the ability to work independently.
• Extensive troubleshooting/Debugging experience.
• Being able to understand API’s, use of API’s, and creating scripts that utilize API’s will be necessary for this role
• Working familiarity with Postman or Paw
• Soft skills and knowledge in de-escalation techniques for frustrated or excitable customers
• Punctuality, keeping a schedule and working within a time frame is critical for this role
• Strong communication skills as this role will be in frequent contact with customers via phone, chat and email
• Available for on call support as needed
• Ability to learn new tools and utilize them in an impromptu fashion
• Willingness and ability to use AI, responsibly, to help with the workflow.
• Minimum 2-4 years experience

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About the Role

As a Software Engineer III, you'll take full ownership of key software subsystems, driving their development and support through the entire lifecycle. You'll serve as a subject matter expert in multiple areas, bringing innovative solutions and leading technical discussions to enhance quality and operational processes. If you thrive in leadership roles with minimal supervision, and enjoy solving complex technical challenges, this role offers the opportunity to make a lasting impact on both your team and the product.

Your Area of Focus

• Own software subsystem through full development and support lifecycle.
• Bring creative and innovative software solutions to the team.
• Subject Matter Expert in 2+ area of the software.
• Sounding board for technical discussions.
• Improve quality and operational processes.
• Triage challenging bugs.

Your Professional Qualifications

• 2+ years of software development experience.
• Professional experience developing scalable micro-service based web applications with modern Java and the Spring framework.
• Professional experience developing in HTML5, CSS3, JavaScript, Typescript, and JavaScript frameworks (React, Angular, etc).
• Applicable knowledge in computer architecture and design, data access patterns, scalability and resiliency patterns, and object-oriented software techniques.
• Technical Leadership with Minimal Supervision.
• Strong analytical skills and ability to apply them in day-to-day work.
• Use data to make technical recommendations and decisions.
• Key contributor to technical team discussions and engineering debates.
• Ability to accurately estimate scope on larger software projects.
• Looks beyond current execution of tasks.
• Proficient at debugging other engineers code.
• Ability and credibility from team to lead.
• Strong verbal and written communication skills.
• Domain experience in healthcare preferred, but not required.

(For Recruiter use only) #LI-BG1 #LI-Hybrid