Accela
About us:
Accela is the industry pioneer in government licensing, permitting, service request, and inspection solutions, with more than 20 years of experience. We offer cloud based Civic Applications and a robust, scalable solutions platform informed by industry best practices. In short, Accela helps governments innovate, so they can improve the business and citizen experience, promoting community development and creating an environment where citizens and businesses thrive.
At Accela, employees enjoy a culture that emphasizes performance, productivity and collaboration. You can’t help but feel empowered and motivated when you work with like-minded individuals who are passionate about contributing to a market-leading, high-growth software organization with proven technology.
Accela is an Equal Opportunity Employer and will respond to requests for job accommodations.
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About The Role
The Software Test Engineer (SDET) role focuses on delivering efforts at the Costa Rica center to ensure full regression and performance test coverage for ongoing Accela Civic Platform (SaaS) releases. Additionally, it involves advancing Accela’s maturity in Test Automation, Test-Driven Development, CI/CD, and Performance Engineering.
Specific Responsibilities
- Accountable for the successful launch and delivery of new, key Accela Product Releases, Engineering Initiatives, alignment Accountable for the successful launch and delivery of new Accela Product Releases, Engineering Initiatives, and alignment with Cloud deployment activities.
- Design, develop, and execute test plans, test cases, and test scenarios to ensure the quality and reliability of software products.
- Automate API and UI testing for web-based products and application services using Python with Robot Framework and other open-source tools, integrating test cycles with the CI/CD pipeline.
- Participate in an Agile team, attending daily scrum meetings, as well as planning and grooming sessions.
- Contribute to functional, performance, automation, and infrastructure initiatives that impact cross-functional teams through automated deployment and regression testing.
- Author and execute test cases for all release cycles, implementing software best practices. Identify gaps and issues, working creatively and efficiently to troubleshoot and resolve system problems.
- Familiar with using monitoring tools like Datadog and Windows/Database monitoring tools, with a product-focused mindset to analyze performance and scalability issues.
- Collaborate with cross-functional teams, including developers, product managers, and quality assurance, to identify test requirements and drive the testing process.
- Stay updated with industry trends, emerging technologies, and testing techniques to incorporate best practices into the testing process.
Required Qualifications
- Bachelor’s degree in computer science or any related discipline.
- 3+ years of hands-on experience in quality engineering, functional testing, test automation, and test harness development using open-source tools.
- Good knowledge of frontend and backend servers, API and Mobile testing, and integration with DevOps pipeline.
- Strong understanding of JMeter, Python/Java, SQL and API gateways performance testing experience and Cloud environments (Azure), and performance monitoring tools like Datadog and Database and windows monitoring tools.
- Experience in taking ownership in core functional product areas.
- Experience in SaaS products, API services and Pipeline activities
- Proficiency in testing methodologies, tools, and techniques, including Agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines.
- Strong analytical skills and attention to detail to identify, troubleshoot, and resolve software issues effectively.
- Ability to collaborate closely with clear communication skills.
Desired Qualifications
- Experience in Python and TypeScript automation development
- Experience with Playwright framework
- Experience in SaaS products, API services, and pipeline activities.
Accela is establishing a new entity in Costa Rica as part of our global growth strategy. Our organization specializes in advanced SaaS Software Applications covering a wide range of technologies and complex solutions such as: Hybrid Mobile Applications, Data Analytics & Reporting, Enterprise Payment Integrations, Advanced GIS mapping & routing, Responsive Angular UIs, and new AI POCs. These applications are hosted on our multi-cloud platform spanning both Azure and AWS. Being a part of the Accela team provides an opportunity to collaborate with world-class application engineers and a leadership team renowned for expertise in Agriculture, Operations, Security.
Compensation and Benefits: Accela offers a competitive salary and benefits in line with local standards.
Work-Life Balance: Accela is a “remote-first” organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation, and a company “soft-close” during the week between Christmas Day and New Year’s Day.
Career Growth and Development: Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network.
Impactful Contributions: As a new member of Accela’s Costa Rica team, you will make significant contributions in setting the tone and influencing the company’s success in a new location. This opportunity provides a chance to make a visible impact.
Accela Culture: Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact.
Your best work starts here. #Oneteam #BeWellWorkWell
Ready to apply?
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ABOUT THE ROLE
This role is part of our engineering team delivering Accela’s payment platform, a critical system serving government agencies with secure payment processing capabilities. As a Lead Software Engineer, you will provide technical leadership on payment system architecture, ensuring PCI DSS compliance and implementing best practices across our technology stack. The work involves designing and building scalable payment integrations, leading complex technical initiatives, and mentoring engineers on domain-driven design and reactive programming patterns.
You will collaborate across disciplines, including backend, infrastructure, security, and compliance teams, to deliver production-quality payment solutions. This is an excellent opportunity for engineers who enjoy solving complex architectural challenges in regulated environments, working with modern technologies, and making technical decisions with broad organizational impact.
SPECIFIC RESPONSIBILITIES
- Lead the technical design and architecture of payment system components, ensuring scalability, security, and PCI DSS compliance.
- Design and implement payment gateway integrations using domain-driven design principles and reactive programming patterns.
- Collaborate with InfoSec and Legal teams to ensure proper data classification, security controls, and regulatory compliance.
- Provide technical mentorship to engineers on payment systems, Java development, test-driven development, and architectural patterns.
- Drive architectural decisions through technical RFCs, design reviews, and cross-team collaboration.
- Implement comprehensive testing strategies, including unit tests, integration tests, and behavior-driven development scenarios
- Participate in the on-call rotation for production payment systems, investigating and resolving critical issues.
- Lead technical initiatives from concept through delivery, working effectively across distributed teams in Ireland, the USA, and Costa Rica.
- Contribute to engineering standards, code review practices, and the continuous improvement of development processes.
- Stay current with payment industry trends, security best practices, and emerging technologies relevant to fintech systems.
REQUIRED QUALIFICATIONS
- Bachelor’s degree (or equivalent experience) in Computer Science or a related field, with at least 7 years of professional software development experience.
- At least 5 years of experience developing payment systems, financial applications, or highly regulated software systems.
Strong expertise in Java, with a demonstrated ability to design and implement complex backend services.
Deep understanding of domain-driven design principles and experience applying DDD to real-world business problems. - Knowledge of payment gateway integrations, tokenization, and PCI DSS compliance requirements
- Strong understanding of test-driven development (TDD) and behavior-driven development (BDD) methodologies.
- Experience working in Agile/Scrum environments, preferably using the SAFe methodology.
- Excellent problem-solving skills and the ability to navigate complex technical and regulatory constraints.
- Strong communication skills, with the ability to explain technical concepts to diverse audiences.
- Experience leading technical initiatives and mentoring other engineers.
DESIRED QUALIFICATIONS
- Experience with Azure cloud services, particularly Azure Key Vault and Azure Kubernetes Service (AKS).
- Proven track record of designing cloud systems at scale.
Benefits and Perks:
Beyond a stellar work environment, great people and inspiring, innovative work, we have some great benefits and perks:
- 25 vacation days
- Ireland Standard Holidays
- Pension Contribution
- Supplemental Healthcare Package
ABOUT ACCELA
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.
COMPENSATION AND WELL-BEING
The annual base salary range for this full-time position is 95,000-105,000 Euro (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.
Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.
Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation
#LI-Remote
Ready to apply?
Apply to Accela
ABOUT THE ROLE
This role is part of a cross-functional team focused on delivering impactful improvements to our mobile application. As a Mobile Developer, you will build new features and refine existing ones, with a strong emphasis on performance, maintainability, and user experience. You will collaborate closely with backend, QA, design, and product partners to deliver well-scoped, high-quality solutions.
You will contribute throughout the full development lifecycle, from planning and design through implementation, testing, and deployment. While the tech stack includes modern frameworks such as Angular and Ionic, you will also work with platform-specific capabilities and tackle unique mobile challenges. This is a great opportunity for developers who enjoy crafting intuitive, high-performing mobile experiences and want to deepen their skills in cross-platform development.
SPECIFIC RESPONSIBILITIES
- Serve as a Mobile Developer on a Scrum team, building and enhancing cross-platform mobile applications using modern frameworks.
- Design and develop robust mobile application features with a strong focus on performance, responsiveness, and user experience.
- Write unit tests, document code, and follow established software development best practices.
- Collaborate closely with backend developers, QA engineers, designers, and product managers to define and deliver high-quality mobile solutions.
- Contribute to planning, estimation, and technical discussions during grooming and sprint planning sessions.
- Participate in the full mobile development lifecycle, from conceptualization and architecture through testing, deployment, and support.
- Continuously improve code quality, performance, and reliability through code reviews and refactoring.
- Stay up to date with emerging mobile trends, frameworks, and tools.
REQUIRED QUALIFICATIONS
- Bachelor’s degree or equivalent experience in Computer Science or a related field, with at least 5 years of professional software development experience.
- At least 3 years of hands-on experience in mobile application development.
- Strong experience building cross-platform mobile or web applications using Angular.
- Solid understanding of mobile UI/UX principles and responsive design.
- Experience working in Agile/Scrum environments.
- Familiarity with version control systems such as Git.
- Strong analytical and problem-solving skills.
- Clear communication skills, with the ability to explain complex concepts effectively.
- Ability to work both independently and collaboratively in a fast-paced team environment.
DESIRED QUALIFICATIONS
- Proficiency with the Ionic Framework and Capacitor for hybrid mobile application development.
- Experience developing in Java.
- Familiarity with app deployment processes for the App Store and Google Play.
- Understanding of mobile performance optimization and debugging techniques.
Benefits and Perks:
Beyond a stellar work environment, great people and inspiring, innovative work, we have some great benefits and perks:
- 25 vacation days
- Ireland Standard Holidays
- Pension Contribution
- Supplemental Healthcare Package
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.
ABOUT ACCELA
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.
#LI-Remote
Ready to apply?
Apply to Accela