About the Role

As a Principal Software Engineer, you'll lead architectural decisions, write code, and solve complex technical problems while driving collaboration across teams to ensure successful outcomes. You'll be a mentor and thought leader, flexing between hands-on coding and high-level strategic leadership. Crucially, you will spearhead our AI transformation, driving the integration of artificial intelligence into our product features and revolutionizing our engineering workflows. If you're passionate about setting technical standards, championing AI innovation, solving challenging problems, and shaping the future of software, this is your chance to make a significant impact.

Your Area of Focus

• Drive AI Transformation: Lead the strategy and execution of integrating AI capabilities into our core product, while adopting AI tools to accelerate internal team workflows and the software development lifecycle (SDLC).
• Establish Expertise: Develop deep product, technology, and AI ecosystem knowledge.
• Architect & Build: Lead architecture and write code for complex, highly scalable systems and AI-driven features.
• Problem Solving: Creatively solve complex problems with a focus on delivering value to our customers.
• Cross-Functional Collaboration: Partner across multiple teams to drive successful outcomes and champion AI adoption.
• Technical Governance: Actively review architecture and technical approaches, ensuring organizational alignment and future-proof AI strategies.
• Mentorship: Provide tangible and actionable technical feedback to engineers, actively upskilling the team on modern AI engineering practices.

Your Professional Qualifications

• Experience: 12+ years of software engineering experience with 8+ years of technical leadership experience.
• AI Leadership: Proven track record of leading AI initiatives, integrating LLMs/Generative AI into commercial products, and optimizing developer workflows using AI tooling (e.g., GitHub Copilot, Cursor, etc.).
• Languages: Python, Java, JavaScript.
• Frameworks: Vue, React, Flask, SpringBoot (Experience with AI orchestration frameworks like LangChain or LlamaIndex is a strong plus).
• Databases: MySQL, Oracle, Postgres, DynamoDB, Firestore (Familiarity with Vector Databases is highly desirable).
• Cloud: AWS, GCP.
• Adaptability: Flex time spent coding from 10% to 90% as needed by team(s).
• Drive: Tenacity and creativity to solve difficult problems with a focus on our customers, coupled with a desire to blaze the trail on less-glorious engineering tasks that are important to the business.
• Influence: Strong technical mentor and sounding board for teams. Technical acumen and collaborative spirit that garners respect from engineering team members and leaders.
• Continuous Improvement: Continually identify opportunities to improve software and processes (especially via AI) and propose concrete plans to leadership.
• Standard Setting: Leader in establishing best practices and standards for the engineering organization.
• Communication: Communicate complex technical and AI-related information in a clear and concise manner to a variety of audiences.
• Evaluation: Ability to perform deep technical assessments of existing and potential new technologies, particularly in the rapidly evolving AI landscape.

 (For Recruiter use only) #LI-SS1 #LI-Remote

About the Role

The Product Support Representative is responsible for delivering high-quality, accurate resolutions to customers while adhering to stipulated policies and procedures. This role emphasizes troubleshooting issues, providing proactive solutions, and ensuring customer satisfaction. Successful representatives will leverage product knowledge, communication skills, and available tools to resolve inquiries efficiently, meet performance metrics, and contribute to a collaborative team environment. 

Your Area of Focus 

• Handle a high volume of inbound calls daily, ensuring timely and accurate responses to customer inquiries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly and accurately to customer inquiries, utilizing skills to identify and address root causes of issues demonstrating effective troubleshooting skills.
• Communicate effectively with customers through phone, email and chat, asking targeted questions to gain a full understanding of their concerns and ensuring clarity and understanding. 
• Acknowledge and resolve customer inquiries by demonstrating active listening, understanding their concerns, and delivering tailored solutions that address their needs effectively.
• Gain and maintain in-depth knowledge of Tebra products, tools, and resources to guide customers effectively. 
• Document and maintain detailed records of customer interactions, transactions, comments, and complaints for effective issue tracking.
• Collaborate and communicate with team members and leadership to resolve complex or recurring issues and coordinate with colleagues as necessary.
• Meet or exceed established performance metrics, including customer satisfaction, resolution time, and quality benchmarks. 
• Ensure customer satisfaction and provide professional customer support.
• Contribute to a culture of continuous improvement by identifying and advocating for process and tool enhancements.

Professional Qualifications

• Minimum of 12 months experience in Customer Support, preferably in SaaS or software/cloud-based environments.
• U.S. healthcare and /or U.S. healthcare billing experience is highly desired.
• Demonstrated ability to troubleshoot and resolve technical issues independently and effectively.
• Proven ability to remain calm, resourceful, and empathetic under pressure or in challenging customer interactions.
• Strong verbal and written English communication skills, with a focus on clarity and customer understanding.
• High school diploma, general education degree, or equivalent.
• Proficiency in multitasking by handling multiple conversations, systems, and tasks simultaneously while maintaining high-quality performance.
• Typing speed and accuracy sufficient to capture detailed notes and engage in real-time communication with customers effectively.
• Strong soft skills, including active listening, adaptability, and the ability to understand and respond to customer emotions effectively, contributing to a positive customer experience.
• Proficiency in using customer support tools, ticketing systems, and software applications.
• Strong initiative and performance-driven, with a track record or meeting or exceeding performance metrics.
• Team player with the ability to collaborate effectively while maintaining individual accountability.
• Desirable: Experience working in technical support or working with cloud-based software solutions. 

(For Recruiter use only) #LI-EH1 #LI-Hybrid 

About the Role

An Implementation Specialist welcomes, coordinates and sets expectations for our customers during their first experiences with Tebra.

Your Area of Focus

• Own end-to-end onboarding experience for new customers; involves leading a series of milestone onboarding calls over a 60-day period.
• Embrace a sense of ownership over the customer’s onboarding experience and success in their first year with Tebra.
• Deliver world-class customer service; create engaging and energetic momentum with customers.
• Provide timely communication to assigned customers and internal teams; includes email, phone, and scheduling calls.
• Set proper partnership expectations regarding timeline, points of contact, how to receive help, etc.
• Gather requirements, contact information & preferences, value drivers and other preferences relevant to product mix purchased.
• Identify potential areas of risk if expectations are not aligned, escalate accordingly.
• Guide customers through relevant self-paced eLearnings; provide hands-on training as needed by the customer.
• Ensure customers are fully set up and adoption of applicable product features is completed before onboarding graduation.
• Effectively collaborate internally to leverage resources to ensure each customer’s success.
• Demonstrate exceptional problem solving and ability to navigate customer concerns.
• Be a product expert and clearly communicate the value of the Tebra product to address all customer needs.
• Adapt to evolving internal processes and contribute to continuous improvement efforts, including providing feedback and supporting onboarding workflow optimization.
• Ensure accurate and thorough documentation of all customer interactions, key milestones, requirements, and decisions throughout the onboarding lifecycle.

Your Professional Qualifications

• 1-2 years of customer facing experience leading or supporting implementations of software solutions.
• Experience specifically in SaaS environments in a project coordinator or customer success role is a plus.
• Strong analytical skills, project management or project coordinator background.
• Excellent communication skills.
• Good negotiation, conflict resolution and influencing skills.
• Strong multi-tasking, results oriented skills.
• Ability to work in a fast-paced environment.

(For Recruiter use only) #LI-AH1 #LI-Remote

About the Role

The Revenue Cycle Management team is seeking a Staff Backend Software Engineer to play a key role in modernizing our billing platform. This position will focus on designing and implementing architectural solutions for performant, scalable systems that can evolve with our growing business needs. You will lead efforts in cloud integration, ensuring seamless connectivity and monitoring of cloud services, with an emphasis on microservices and target state architectural patterns.

In this role, you will drive code reviews, offering feedback and recommendations to improve the quality and maintainability of our codebase. Your expertise in cloud technologies will be critical as you collaborate with teams to integrate cloud solutions, optimize performance, and establish monitoring practices. You will have the opportunity to shape the future of our billing platform by crafting solutions that are both cutting-edge and aligned with best practices for scalability, security, and reliability.

Your Area of Focus

• Lead Software Development: Design, develop, test, and deploy scalable and maintainable software applications using Spring Boot, Java, React, and cloud technologies.
• Architect and Design: Collaborate with product managers, designers, and cross-functional teams to architect robust and scalable solutions that meet business requirements. Provide input into the technical direction of the team and product.
• Cloud Technology Expertise: Leverage experience with cloud platforms (AWS, Azure, Google Cloud, etc.) to design cloud-native applications. Ensure that applications are optimized for scalability, reliability, and cost-efficiency in a cloud environment.
• Code Reviews & Mentorship: Conduct thorough code reviews, ensuring that the team adheres to best practices for clean, maintainable, and efficient code. Mentor junior and mid-level engineers, fostering a culture of continuous learning and improvement.
• Collaboration and Communication: Work closely with product and design teams to define requirements, deliver timely solutions, and provide technical expertise throughout the product lifecycle.
• Performance and Optimization: Monitor and optimize the performance of applications. Identify bottlenecks and implement performance improvements across both frontend (React) and backend (Java/Spring Boot) layers.
• Agile Development: Participate in Agile development processes, including sprint planning, daily standups, retrospectives, and backlog grooming. Contribute to defining and prioritizing work within the team.
• Stay Current: Continuously research and apply emerging technologies and industry best practices to improve the development process and product quality.

Your Professional Qualifications

• Minimum 8 years of professional software engineering experience with a strong track record of delivering complex software solutions.
• Strong expertise in Java and Spring Boot for building scalable and secure backend systems.
• Experience with building RESTful APIs and microservices architectures.
• Hands-on experience with React and frontend web technologies.
• Experience with modern front-end workflows and state management
• Practical experience with one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with cloud-native technologies (e.g., containers, serverless, CI/CD pipelines).
• Strong Understanding of Software Design Patterns: Experience in object-oriented design principles, microservices architectures, and cloud-native application design.
• CI/CD & DevOps Practices: Experience with CI/CD pipelines, automated testing, and deployment practices. Familiarity with tools such as Jenkins, Harness, Docker, Kubernetes, or similar.
• Database Expertise: Strong experience with both relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, DynamoDB) and an understanding of database design and optimization.
• AI Expertise: Demonstrating usage of AI tools supports your daily work when doing research, debug, coding and deployment of new solutions.

(For Recruiter use only) #LI-SS1 #LI-Remote

About the Role

The Revenue Cycle Management team is seeking a Staff Backend Software Engineer to play a key role in modernizing our billing platform. This position will focus on designing and implementing architectural solutions for performant, scalable systems that can evolve with our growing business needs. You will lead efforts in cloud integration, ensuring seamless connectivity and monitoring of cloud services, with an emphasis on microservices and target state architectural patterns.

In this role, you will drive code reviews, offering feedback and recommendations to improve the quality and maintainability of our codebase. Your expertise in cloud technologies will be critical as you collaborate with teams to integrate cloud solutions, optimize performance, and establish monitoring practices. You will have the opportunity to shape the future of our billing platform by crafting solutions that are both cutting-edge and aligned with best practices for scalability, security, and reliability.

Your Area of Focus

• Lead Software Development: Design, develop, test, and deploy scalable and maintainable software applications using Spring Boot, Java, React, and cloud technologies.
• Architect and Design: Collaborate with product managers, designers, and cross-functional teams to architect robust and scalable solutions that meet business requirements. Provide input into the technical direction of the team and product.
• Cloud Technology Expertise: Leverage experience with cloud platforms (AWS, Azure, Google Cloud, etc.) to design cloud-native applications. Ensure that applications are optimized for scalability, reliability, and cost-efficiency in a cloud environment.
• Code Reviews & Mentorship: Conduct thorough code reviews, ensuring that the team adheres to best practices for clean, maintainable, and efficient code. Mentor junior and mid-level engineers, fostering a culture of continuous learning and improvement.
• Collaboration and Communication: Work closely with product and design teams to define requirements, deliver timely solutions, and provide technical expertise throughout the product lifecycle.
• Performance and Optimization: Monitor and optimize the performance of applications. Identify bottlenecks and implement performance improvements across both frontend (React) and backend (Java/Spring Boot) layers.
• Agile Development: Participate in Agile development processes, including sprint planning, daily standups, retrospectives, and backlog grooming. Contribute to defining and prioritizing work within the team.
• Stay Current: Continuously research and apply emerging technologies and industry best practices to improve the development process and product quality.

Your Professional Qualifications

• Minimum 8 years of professional software engineering experience with a strong track record of delivering complex software solutions.
• Strong expertise in Java and Spring Boot for building scalable and secure backend systems.
• Experience with building RESTful APIs and microservices architectures.
• Hands-on experience with React and frontend web technologies.
• Experience with modern front-end workflows and state management
• Practical experience with one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with cloud-native technologies (e.g., containers, serverless, CI/CD pipelines).
• Strong Understanding of Software Design Patterns: Experience in object-oriented design principles, microservices architectures, and cloud-native application design.
• CI/CD & DevOps Practices: Experience with CI/CD pipelines, automated testing, and deployment practices. Familiarity with tools such as Jenkins, Harness, Docker, Kubernetes, or similar.
• Database Expertise: Strong experience with both relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, DynamoDB) and an understanding of database design and optimization.
• AI Expertise: Demonstrating usage of AI tools supports your daily work when doing research, debug, coding and deployment of new solutions.

(For Recruiter use only) #LI-SS1 #LI-Hybrid

About the Role

As a Customer Success Manager, you will serve as the primary partner for guiding customers through successful adoption, measurable value realization, and strategic expansion. You will help customers understand their business goals, align on success metrics, and drive meaningful outcomes using our platform.

You are a strong communicator who can simplify complex workflows, resolve blockers, follow established playbooks, and build trust with customer stakeholders. CSMs excel at proactive outreach, data-informed recommendations, and ensuring customers progress toward full utilization of the platform and available add-on solutions.

This role thrives in fast-paced environments, requires strong ownership over customer health, and demands consistent adherence to processes that support retention and expansion.

Your Area of Focus

• Manage and retain a book of customers typically under <$20–30k ARR across designated product areas.
• Understand customer business goals and align them to platform capabilities, driving adoption through consistent adherence to established playbooks.
• Build strong working relationships with end users and manager-level stakeholders, ensuring successful onboarding handoffs and long-term engagement.
• Drive proactive outreach focused on adoption, retention, and early identification of risk using customer health analytics.
• Deliver personalized recommendations rooted in best practices, enabling customers to fully utilize core and add-on products.
• Meet or exceed quarterly ARR retention and expansion quota targets, identifying opportunities within the existing product set.
• Document progress, action items, customer needs, and risks with precision, ensuring timely follow-up and clear cross-functional communication.
• Learn product features quickly and translate them into simple, actionable guidance for customers.
• Manage escalations calmly and professionally, owning initial de-escalation and looping in leadership when appropriate.
• Collaborate with Marketing, Product, and other CS teams to share customer feedback and support workflow optimization initiatives.

Your Professional Qualifications

• 1–3 years of experience managing customer relationships, implementing solutions, or handling complex, customer-facing problem solving.
• Ability to follow structured processes and drive repeatable, consistent outcomes.
• Strong communication skills with the ability to build rapport and present solutions clearly.
• Demonstrated ability to learn new technologies and workflows quickly.
• A proactive mindset with the ability to manage a fast-moving book of business.
• Comfort working in data-informed environments and using insights to guide recommendations. 
• Experience meeting process and outcome metrics surrounding customer touchpoints, expansion revenue and customer retention.

(For Recruiter use only) #LI-AH1 #LI-Remote

About the Role

Tebra is looking for a Senior Manager of Procurement to own the full procurement lifecycle for a ~$200M healthcare SaaS company. This is a single-owner role with real scope -- you will manage a vendor portfolio of significant scale, including over $5M in contracts renewing in the next six months alone, across categories that span SaaS, cloud infrastructure, security, and professional services.

You will report to the VP of Accounting and work closely with Legal, Finance, IT Security, and business leaders across the company. The role sits at the intersection of operational discipline and commercial judgment. You are not coordinating procurement -- you are running it.

The right candidate is comfortable owning a complex vendor portfolio largely independently, knows how to move a deal through security, legal, and finance approvals without losing momentum, and brings genuine enthusiasm for using AI and automation to make the function faster and smarter.

Your Area of Focus

Procurement Process Ownership

• Own the end-to-end procurement workflow: intake, vendor selection, negotiation, compliance review, contract execution, and repository management.
• Manage daily requisition approvals in Coupa, ensuring deals move efficiently through security, legal, and finance checkpoints without getting stuck.
• Maintain Productiv as the contract repository of record; ensure all executed contracts are uploaded and metadata is current.
• Run a proactive renewal calendar -- no contract auto-renews without a deliberate keep / renegotiate / exit decision made in advance.

Vendor Negotiations

• Lead commercial negotiations on SaaS, PaaS, cloud infrastructure, hardware, and facilities contracts -- pricing, terms, SOWs, and Master Agreements.
• Drive cost reduction through vendor consolidation, volume discount negotiations, and contract restructuring. The renewal pipeline is large and the savings opportunity is real.
• Partner with Legal on redlines and final review; your job is to arrive at Legal with commercial terms already locked, not to use Legal as the negotiation team.
• Manage vendor relationships through renewal cycles and escalate risks to Finance and Legal leadership as needed.

Business Partnership

• Serve as the primary procurement interface for department heads -- guide them through vendor selection, intake, and compliance requirements so they can focus on their core work.
• Support business owners on active negotiations where the relationship or complexity warrants procurement involvement; step back where business owners can own the commercial relationship directly.
• Coordinate compliance reviews -- collect required documentation from vendors and route through the appropriate approval channels.

Spend Intelligence and Reporting

• Own SaaS spend data in Productiv and Coupa; produce regular reporting for Finance leadership on vendor spend, renewal exposure, consolidation opportunities, and realized savings.
• Identify and flag overlapping or underutilized vendor contracts proactively -- do not wait to be asked.
• Provide input to the rolling forecast process on procurement-driven OPEX timing and vendor consolidation savings.

Process and AI Optimization

• Audit existing procurement workflows and identify friction points -- approvals that stall, handoffs that break, renewals that sneak up.
• Lead the adoption of AI and automation tools to accelerate procurement operations -- contract review, renewal tracking, spend analysis.
• Ensure process documentation is current and the procurement policy is enforced consistently across the company.

Your Professional Qualifications

Required:

• 5+ years of procurement experience in a SaaS or technology company environment.
• Demonstrated track record of leading and closing commercial negotiations on SaaS, cloud, and services contracts -- you have gotten deals done, not just coordinated them.
• Experience managing the full procurement compliance stack: IT security review, legal redlines, finance approvals, and signature workflows.
• Hands-on experience with spend management platforms; Coupa and Productiv experience is a strong plus.
• Proven ability to drive vendor consolidation and cost savings with measurable results.
• Strong written and verbal communication -- you can represent Tebra's position clearly in vendor negotiations and give Finance leadership a clean read on spend and risk.
• Comfortable working independently in a lean structure where you own outcomes, not just tasks.

Strong plus:

• Experience using AI tools to accelerate procurement workflows: contract review, renewal tracking, spend analysis, vendor research.
• Background supporting a PE-backed company where cost discipline and process rigor are expected, not optional.
• Familiarity with HIPAA-adjacent vendor compliance requirements in a healthcare technology environment.

(For Recruiter use only) #LI-AH1 #LI-Remote

About the Role

The Chief of Staff is a strategic force multiplier for the CEO. While our Executive Assistant (already in place) ensures the CEO’s time and logistics are optimized, the Chief of Staff ensures the CEO’s priorities are executed across the organization. You will operate as a trusted proxy for the CEO—stepping into rooms, driving decisions, and connecting dots across functions that no one else is positioned to see. This is a senior, high-altitude leadership role designed for a strategic operator who wants broad organizational impact and a seat at the table during Tebra’s next phase of growth.

NOTE: While this is a remote position, we are currently pursuing candidates that are generally on the West Coast to more closely align with our primary operating hours.

Your Area of Focus

• Strategic Planning and Execution: Translate board and CEO priorities into company-wide operating plans and lead the quarterly/annual planning cadence.
• Executive Team Effectiveness: Design and facilitate leadership team meetings to ensure follow-through on decisions and identify organizational friction early.
• Strategic Program Management: Own the cross-functional execution of Tebra’s most critical, multi-year strategic initiatives to drive growth.
• Board and Investor Relations: Partner with the CEO and CFO to build board decks, draft investor communications, and manage the cadence of content.
• Internal Communications: Shape the CEO’s internal narrative, draft all-hands talking points, and ensure consistent messaging across the leadership team.
• Special Projects: Serve as the CEO’s “fixer” for high-stakes problems, such as competitive analysis, M&A strategy, and organizational design.
• Decision-Making Support: Synthesize complex information into clear recommendations to allow the CEO to make high-quality decisions quickly.
• Organizational Health: Keep a pulse on culture, morale, and emerging issues that may not surface through normal reporting channels.

Your Professional Qualifications

• Relevant Experience: 7 to 15+ years of professional experience, with meaningful time spent in management consulting, corporate strategy, business operations, or a prior Chief of Staff role.
• SaaS Background: A strong track record in B2B software or SaaS environments is strongly preferred.
• Strategic Altitude: The ability to think strategically while remaining comfortable in the "weeds" of tactical execution.
• Influence without Authority: A proven ability to drive outcomes and lead cross-functional initiatives through people who do not report to you.
• Analytical Rigor: Proficiency with financial models, operational metrics, and data-driven decision-making.
• Executive Presence: The credibility and communication skills to represent the CEO in high-stakes settings with the board, customers, or the executive team.
• Radical Candor: The ability to build a deep trust relationship with the CEO that allows for honest, two-way feedback.
• AI and automation fluency: understands how AI tools can drive operational efficiency and can credibly lead adoption across non-technical functions.
• Education: An MBA or equivalent advanced degree is preferred, though strong operating experience is highly valued.
• Location: West Coast / PST required, Southern California preferred.
• Regional Preference: Southern California residents strongly preferred.

(For Recruiter use only) #LI-BG1 #LI-Remote

About the Role

The Director of GTM Technology is a pivotal Player-Coach leadership role within Tebra’s Growth team. You are both a strategic business partner and the lead technical architect of our complete Go-To-Market technology ecosystem—spanning from top-of-funnel marketing execution to closed-won sales infrastructure.

To be successful here, you cannot build in a vacuum. You will be deeply embedded in the day-to-day operations of the GTM organization, acting as a strategic sounding board for both sales and marketing leadership. You must intimately understand the "why" behind our evolving GTM motion, pipeline mechanics, and revenue targets in order to architect the "how" of our systems.

This role is designed for an elite operator who possesses high-level business acumen but thrives on executing the build. You will lead a specialized team of doers, but make no mistake: you are the senior technical escalation point and the most capable systems builder in the GTM organization. You will clear technical debt, deploy advanced AI GTM technologies, and directly configure the systems that bring Tebra's revenue strategy to life.

Your Area of Focus

• Embedded Strategy & Trend Analysis: Partner directly with Sales/Marketing leadership and our Analytics Manager to diagnose funnel trends, conversion bottlenecks, and pipeline mechanics. You know how to look at a drop in MQL-to-SQO conversion rates or broken campaign attribution and instantly know which system processes need to be investigated and rebuilt.
• Hands-On Salesforce Architecture: Serve as the primary technical authority for Salesforce within the GTM org. Dive into the tech backlog, directly build complex flows, fix routing logic, and clear technical debt to immediately unblock the revenue team.
• Full-Funnel Stack Governance: Command a dual-layered tech environment. Directly own and configure our agile GTM "edge" tools (Marketo,, Outreach, Lead Routing, AI platforms, and more), while acting as the Technical Product Manager alongside central Business Systems for core enterprise infrastructure (CPQ, Quotes, Sales & Marketing workflow).
• Team Leadership & Mentorship: Lead a high-potential team of 5 ops professionals spanning Marketing Ops, GTM General Ops, AI Ops, and Sales Ops/TAM Architecture + Highly skilled contractors to support as needed. Upskill your generalists on system architecture, establish clear sprint planning, & ensure projects & priorities are aligned with company goals & deliver results & impact. 
• Lead AI Integration: Drive the deployment and optimization of AI sales technologies (e.g., call intelligence with Momentum, performance management with Atrium, skills platforms like Hyperbound).
• Data Architecture & Hygiene: Ensure the foundational data structure within Salesforce and our engagement platforms is pristine, enabling our Analytics team and AI tools to operate on highly accurate inputs.

Your Professional Qualifications

• 8+ years in sales, revenue operations, or marketing operations (SaaS preferred; B2B SMB a plus).
• Strong understanding of sales processes, technology, and best practices, with experience managing CRM systems (e.g., Salesforce) and sales engagement platforms.
• Business & Analytical Acumen: Deep understanding of SaaS revenue mechanics. You know how to look at a drop in Lead-to-SQO conversion rates and instantly know which system processes need to be investigated.
• Technical acumen with GTM technology expertise. Specifically: Salesforce, Sales Engagement Technology (Outreach, Qualified, ChiliPiper, Lead Routing Tools) Analytics solutions, and familiarity learning new technologies as needed. 
• Strong analytical/data-driven decision-making skills; ability to connect technology to business outcomes.
• Excellent leadership and communication skills; ability to collaborate, influence, and inspire confidence.
• Strong project/change management skills; ability to lead cross-functional initiatives and manage multiple priorities.
• Innovative/continuous improvement mindset; focus on leveraging technology to enhance GTM performance and efficiency.

(For Recruiter use only) #LI-AH1 #LI-Remote

About the Role

The Account Executive, Customer Growth will be responsible for  driving expansion revenue within the existing Tebra customer base. The base population is a range of SMB medical practices who are managed within the Tebra Tech Touch segment. This individual will execute the team’s base monetization playbook while identifying opportunities for further growth and revenue expansion. The Account Executive, Customer Growth will position solutions that empower our customers to achieve their desired business goals. You will be responsible for actioning internal leads, prospecting and identifying expansion opportunities and providing feedback to improve the cross-sell motion.

Your Area of Focus

• Develop and execute cross-sell strategies that drive revenue expansion from existing clients.
• Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients.
• Partner Tech Touch account managers to develop a hand off for customers interested in new products and services.
• Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products.
• Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription.
• Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities. 
• Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.)
• Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue.
• Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates.
• Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team.

Your Professional Qualifications

• At least 1 year of experience working in sales related customer facing role.
• At least 4 years of relevant customer service experience.
• Proven track record as a successful Account Executive.
• Experience prospecting, demoing and closing customer sales opportunities.
• Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.) 
• Bachelor’s degree preferred.
• Domain experience in healthcare technology is a plus but not required.

(For Recruiter use only) #LI-AH1 #LI-Remote

About the Role

You will play a vital role in providing top-tier service by delivering fast, accurate, and effective solutions to billing company customers. Your ability to understand customer needs and resolve issues efficiently will directly impact customer satisfaction and help meet their objectives. If you’re passionate about problem-solving, delivering exceptional service, and making a difference in a dynamic environment, this role offers the opportunity to contribute meaningfully to both customer success and business growth.

Your Area of Focus

• Provide support across our full customer base via various channels, addressing complex product and technical inquiries with accuracy and efficiency.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Perform thorough root cause analysis for issues, identifying trends and recommending corrective actions.
• Assist users in navigating the software, managing patient accounts, and utilizing features effectively.
• Guide customers on best practices for revenue cycle management, claims submission, payment processing, collections, and denial management within our platform.
• Maintain detailed records of customer interactions, resolutions, and follow-up actions following established procedures.
• Identify, document, and escalate software bugs, system limitations, or recurring issues to product and engineering teams.
• Ensure strict adherence to HIPAA and healthcare data security regulations in all customer interactions and data handling.
• Collaborate effectively with payers (insurance companies), Clearinghouses, and internal teams (e.g., enrollments, product, engineering) to troubleshoot and resolve escalated issues.
• Collaborate with training teams to improve self-help documentation, FAQs, and user guides.
• Meet or exceed established performance metrics, including customer satisfaction, resolution time, and quality benchmarks. 
• Handle a high volume of inbound calls daily, ensuring timely and accurate responses to customer inquiries.

Your Professional Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• 1-year minimum experience in customer support, technical support, or billing support, preferably for a billing company, medical office billing team, contact center or healthcare Saas company.
• Experience in Medical Billing or Healthcare industry.
• Understanding of medical billing workflows, insurance claims submissions, and payment processing.
• Familiarity with CPT, ICD-10, HCPCS codes, medical terminology and denial management is a plus.
• Knowledge of CMS forms, payer policies, and the US Payer landscape preferred.
• Experience with EHR/EMR, practice management software, or healthcare revenue cycle management systems preferred.
• Knowledge of HIPPA compliance and data security best practices.
• Ability to navigate and troubleshoot SaaS- based platforms and related integrations.
• Basic coding knowledge related to medical billing and claims processing.
• Understanding of claims submission and payer communications, including EDI enrollment process.
• Analytics skills to diagnose and resolve billing-related issues efficiently.
• Strong interpersonal and communication skills to support healthcare providers and billing teams effectively.
• Experience using CRM platforms such as Salesforce.
• Strong multi-tasking and time management skills.

(For Recruiter use only) #LI-EH1 #LI-Remote

About the Role

As a Software Engineer III, you'll take full ownership of key software subsystems, driving their development and support through the entire lifecycle. You'll serve as a subject matter expert in multiple areas, bringing innovative solutions and leading technical discussions to enhance quality and operational processes. If you thrive in leadership roles with minimal supervision, and enjoy solving complex technical challenges, this role offers the opportunity to make a lasting impact on both your team and the product.

Your Area of Focus

• Own software subsystem through full development and support lifecycle.
• Bring creative and innovative software solutions to the team.
• Subject Matter Expert in 2+ area of the software.
• Sounding board for technical discussions.
• Improve quality and operational processes.
• Triage challenging bugs.

Your Professional Qualifications

• 2+ years of software development experience.
• Professional experience developing scalable micro-service based web applications with modern Java and the Spring framework.
• Professional experience developing in HTML5, CSS3, JavaScript, Typescript, and JavaScript frameworks (React, Angular, etc).
• Applicable knowledge in computer architecture and design, data access patterns, scalability and resiliency patterns, and object-oriented software techniques.
• Technical Leadership with Minimal Supervision.
• Strong analytical skills and ability to apply them in day-to-day work.
• Use data to make technical recommendations and decisions.
• Key contributor to technical team discussions and engineering debates.
• Ability to accurately estimate scope on larger software projects.
• Looks beyond current execution of tasks.
• Proficient at debugging other engineers code.
• Ability and credibility from team to lead.
• Strong verbal and written communication skills.
• Domain experience in healthcare preferred, but not required.

(For Recruiter use only) #LI-BG1 #LI-Remote

About the Role

As a Software Engineer III, you'll take full ownership of key software subsystems, driving their development and support through the entire lifecycle. You'll serve as a subject matter expert in multiple areas, bringing innovative solutions and leading technical discussions to enhance quality and operational processes. If you thrive in leadership roles with minimal supervision, and enjoy solving complex technical challenges, this role offers the opportunity to make a lasting impact on both your team and the product.

Your Area of Focus

• Own software subsystem through full development and support lifecycle.
• Bring creative and innovative software solutions to the team.
• Subject Matter Expert in 2+ area of the software.
• Sounding board for technical discussions.
• Improve quality and operational processes.
• Triage challenging bugs.

Your Professional Qualifications

• 2+ years of software development experience.
• Professional experience developing scalable micro-service based web applications with modern Java and the Spring framework.
• Professional experience developing in HTML5, CSS3, JavaScript, Typescript, and JavaScript frameworks (React, Angular, etc).
• Applicable knowledge in computer architecture and design, data access patterns, scalability and resiliency patterns, and object-oriented software techniques.
• Technical Leadership with Minimal Supervision.
• Strong analytical skills and ability to apply them in day-to-day work.
• Use data to make technical recommendations and decisions.
• Key contributor to technical team discussions and engineering debates.
• Ability to accurately estimate scope on larger software projects.
• Looks beyond current execution of tasks.
• Proficient at debugging other engineers code.
• Ability and credibility from team to lead.
• Strong verbal and written communication skills.
• Domain experience in healthcare preferred, but not required.

(For Recruiter use only) #LI-BG1 #LI-Hybrid

About the Role

As a Senior Full Stack Engineer, you will primarily design and build backend services while possessing the adaptability to support frontend development when necessary. You will evolve the core API layer and downstream services, delivering secure, performant REST APIs. You will lead technical design reviews, improve service reliability, and collaborate across the stack to ship features end-to-end. While your focus is on the backend, you may step into frontend codebases (Angular/React) to unblock delivery and ensure a cohesive user experience.

Your Area of Focus

• Own and evolve platform APIs and services, ensuring low-latency, resilient endpoints for client applications.
• Design and implement Spring Boot microservices using modern patterns (contract-first APIs, layered architecture, DTO mappers, caching).
• Integrate with platform services (appointments, patients, messaging, authentication) via service/domain contracts and RESTful clients.
• Improve reliability and performance with caching (e.g., Ehcache, Redis, etc.), connection management, and efficient data access.
• Implement observability (structured logging, metrics, tracing) and automate build/deploy pipelines.
• Write robust tests across layers (unit, component, contract, integration) using JUnit/TestNG and assist with frontend testing where applicable.
• Mentor engineers, lead design reviews, and document patterns to drive consistency across the stack.
• Contribute to frontend interface development using HTML5, CSS3, and JavaScript frameworks (Angular/React) to support team velocity and feature integration.

Professional Qualifications

• 5+ years of software development experience building Java services in production.
• Expertise with Spring Boot and REST API design; comfortable with contract-first development and layered service architectures.
• Ability to adapt and contribute to modern frontend frameworks (such as Angular or React) when business needs dictate.
• Experience building and consuming service/domain contracts and integrating external/partner APIs.
• Proficient with data modeling and access patterns; capable of optimizing queries, caching, and serialization for high-performance applications.
• Hands-on with mapper/generation tools (MapStruct/Lombok), dependency management (Maven), and build plugins for quality.
• Proficient in automated testing: unit, integration, component, contract, and performance testing.
• Solid understanding of messaging and async patterns (e.g., ActiveMQ/Kafka), feature flags, and configuration management.
• Strong focus on observability, performance profiling, and resilience (timeouts, retries, circuit breakers, idempotency).
• Demonstrated ability to leverage AI-assisted tools (e.g., Codex, GitHub Copilot, ChatGPT) to accelerate coding, debugging, and boilerplate generation.
• Practical experience with GenAI/LLM integration in backend systems
• Competence in frontend web technologies including HTML5, CSS3, and JavaScript/TypeScript.
• Strong verbal and written communication skills; able to explain design tradeoffs to technical and non-technical partners.

(For Recruiter use only) #LI-BG1 #LI-Hybrid

About the Role

As a Senior Full Stack Engineer, you will primarily design and build backend services while possessing the adaptability to support frontend development when necessary. You will evolve the core API layer and downstream services, delivering secure, performant REST APIs. You will lead technical design reviews, improve service reliability, and collaborate across the stack to ship features end-to-end. While your focus is on the backend, you may step into frontend codebases (Angular/React) to unblock delivery and ensure a cohesive user experience.

Your Area of Focus

• Own and evolve platform APIs and services, ensuring low-latency, resilient endpoints for client applications.
• Design and implement Spring Boot microservices using modern patterns (contract-first APIs, layered architecture, DTO mappers, caching).
• Integrate with platform services (appointments, patients, messaging, authentication) via service/domain contracts and RESTful clients.
• Improve reliability and performance with caching (e.g., Ehcache, Redis, etc.), connection management, and efficient data access.
• Implement observability (structured logging, metrics, tracing) and automate build/deploy pipelines.
• Write robust tests across layers (unit, component, contract, integration) using JUnit/TestNG and assist with frontend testing where applicable.
• Mentor engineers, lead design reviews, and document patterns to drive consistency across the stack.
• Contribute to frontend interface development using HTML5, CSS3, and JavaScript frameworks (Angular/React) to support team velocity and feature integration.

Professional Qualifications

• 5+ years of software development experience building Java services in production.
• Expertise with Spring Boot and REST API design; comfortable with contract-first development and layered service architectures.
• Ability to adapt and contribute to modern frontend frameworks (such as Angular or React) when business needs dictate.
• Experience building and consuming service/domain contracts and integrating external/partner APIs.
• Proficient with data modeling and access patterns; capable of optimizing queries, caching, and serialization for high-performance applications.
• Hands-on with mapper/generation tools (MapStruct/Lombok), dependency management (Maven), and build plugins for quality.
• Proficient in automated testing: unit, integration, component, contract, and performance testing.
• Solid understanding of messaging and async patterns (e.g., ActiveMQ/Kafka), feature flags, and configuration management.
• Strong focus on observability, performance profiling, and resilience (timeouts, retries, circuit breakers, idempotency).
• Demonstrated ability to leverage AI-assisted tools (e.g., Codex, GitHub Copilot, ChatGPT) to accelerate coding, debugging, and boilerplate generation.
• Practical experience with GenAI/LLM integration in backend systems
• Competence in frontend web technologies including HTML5, CSS3, and JavaScript/TypeScript.
• Strong verbal and written communication skills; able to explain design tradeoffs to technical and non-technical partners.

(For Recruiter use only) #LI-BG1 #LI-Remote

About the Role

Tebra has defined a new category of software and established itself as a leader in practice growth solutions. As an Inside Sales Representative, you will play a key role in driving new business by engaging with physicians and providers in the private practice space through a high-volume, consultative sales approach.

In this role, you will manage a pipeline of inbound and outbound opportunities, conduct virtual product demonstrations, and close new business—all within a fully remote sales environment. As we continue to scale, you will be a direct contributor to our continued growth.

You will actively engage with both provided and self-generated leads, leveraging phone, email, and virtual meetings to connect with prospective customers and convert them into long-term clients.

Joining our inside sales organization will give you the opportunity to apply your skill set in a fast-paced, collaborative environment focused on pipeline generation, conversion, and revenue growth. You will work alongside a team of driven sales professionals who foster a supportive, competitive, and high-performing culture. You will also receive in-depth industry training and cross-functional support from multiple teams across the organization.

Your Area of Focus

• Become a subject matter expert on practice growth software solutions.
• Partner with independent practices to deliver in assigned quota.
• Receive and follow up on leads from Sales Marketing Development.
• Develop a target list of prospects.
• Foster pipeline through soliciting referrals from current customers and leads.
• Actively seek out and participate in personal and professional growth opportunities to continue sharpening industry and product knowledge along with sales methodologies.
• Partner cross-functionally with implementation, customer success, website design, and customer quality assurance.
• Participate in key projects and initiatives with added incentives.
• Log activity and manage a growing pipeline through Salesforce.

Your Professional Qualifications

• 2-4 years in a high volume, in-person net new sales role, ideally in the small-medium business space.
• Experience using a CRM such as Salesforce.
• Experience hunting and closing new business. 
• A proven sales process and track record of exceeding quota. 
• Openness and willingness to be coached and mentored. 
• A desire to be creative with your sales process and outreach.
• An ability to thrive in a fast-paced environment.

(For Recruiter use only) #LI-AH1 #LI-Remote

About the Role

Tebra is seeking an AI Content Senior Manager (Organic Marketing) to own our LLM-first organic strategy. This role focuses on making Tebra visible and cited in AI-driven channels (LLMs, Google AIO, SERP features) and ensuring that visibility translates into pipeline. 

You’ll lead the creation and refresh of structured content that is modular, semantically rich, and optimized for AI/LLM extraction. 

You will partner closely with the Content Marketing, SEO, Product Marketing, and Creative teams to build scalable workflows by leveraging AI tools, enforce structured content standards, and maintain content velocity. Success means Tebra consistently and increasingly surfaces in AI/LLM results. 

Your Area of Focus

• Strategy and Roadmap 
• Develop and execute a content roadmap that aligns with business goals and drives pipeline growth.
• Translate SEO inputs into published content with clear funnel narratives and CTAs.
• Identify high-value BOFU content gaps (comparisons, ROI, implementation FAQs) and manage the build of assets to close the gaps.
• Content Development and Refreshes 
• Use AI tools to draft content, brainstorm topics, and generate personalized variations for different audiences.
• Lead structured refreshes of existing content, with a focus on AI extractability, semantic alignment, and conversion.
• Create high-quality MOFU/BOFU content that balances SEO optimization with a conversion-focused approach.
• Partner with Creative and Web teams to create product explainers, calculators, and embed proof points into content.
• Workflow and Enablement 
• Enforce AI-first workflows to automate content planning, briefing, drafting, and approval.
• Leverage AI Tools (AirOps, Clearscope, Gemini) to increase speed, consistency, and output without sacrificing quality.
• Maintain editorial guidelines and knowledge base for both freelancers and AI-assisted workflows.
• Cross-functional Collaboration 
• Partner with SEO to ensure content is semantically rich, discoverable, and citation ready.
• Work with Product Marketing to integrate product information, differentiation, and proof points.
• Work with the customer marketing team to infuse authentic proof points and testimonials in BOFU content. 
• Collaborate with Social Media to distribute content across owned channels.
• Measurement and Reporting 
• Track and report on KPIs: Share of citation and pipeline influence.
• Establish reporting on refresh velocity.
• Stay current with LLM/SEO trends and best practices in an AI-driven content strategy.

Your Professional Qualifications

• 7+ years in content marketing, content strategy, or SEO-driven editorial roles (B2B SaaS, healthcare a plus).
• Proven track record creating MOFU/BOFU content.
• Familiarity with managing and creating AI-assisted workflows (AirOps, Clearscope, Gemini).
• Strong editorial judgment, storytelling, organizational, and project management skills.
• Comfortable working cross-functionally with SEO, Product Marketing, Web, and Creative teams.

(For Recruiter use only) #LI-AH1 #LI-Remote

About the Role

Tebra is seeking a Senior Product Business Analyst to advance our product analytics program and unlock smarter, faster decision-making across our platform teams. You’ll be the connective tissue between data and decision-making by translating complex product usage metrics into clear, actionable insights that shape roadmap strategy, feature adoption, and product innovation.

Your Area of Focus

• Define and evolve Tebra’s product performance metrics and reporting infrastructure to ensure visibility into active usage (DAU/MAU) and feature adoption.
• Serve as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that guide roadmap prioritization.
• Deliver leadership-ready analyses and Tableau dashboards that influence decision-making and measure progress toward product goals.
• Build and maintain scalable SQL models in Snowflake that power self-service analytics and trusted product reporting.
• Establish unified reporting standards to create a consistent view of the user journey across Product, Engineering, and Finance.
• Partner closely with cross-functional analysts in Customer Success, Growth, and Finance to draw insights connecting product usage to business metrics like retention, expansion, and pricing strategies.
• Build and maintain a comprehensive data dictionary for the product analytics function to ensure data literacy across the organization.

Your Professional Qualifications

• 5+ years of experience in Product Analytics, Business Intelligence, or Data Analytics within a SaaS environment.
• Consultative leadership aligning and guiding product teams to optimize user flows, feature stickiness, and overall platform health.
• Expertise in SQL, Snowflake, and Tableau to build automated analytics models that drive self-service insights at scale.
• Experience handling PHI (Protected Health Information) and navigating the security requirements of highly regulated healthcare data environments.
• Demonstrated success analyzing financial data, billing metrics, or revenue cycle management (RCM) workflows within a product context.
• Strong ability to break down ambiguous business problems into structured, solvable components for technical teams.

(For Recruiter use only) #LI-SS1 #LI-Hybrid

About the Role

Tebra is seeking a Lead Sales & Growth Operations Analyst to advance our GTM analytics program and unlock smarter, faster decision-making across Sales and Marketing. You’ll be the connective tissue between data and decision-making — translating complex GTM metrics into clear, actionable insights that shape strategy, forecast accuracy, and revenue efficiency.

This senior individual contributor role is perfect for someone who thrives at the intersection of data, storytelling, and operational impact — leading through expertise and influence rather than direct management. Success in this role looks like: consistent, trusted visibility into GTM performance; increased adoption of analytics across Sales and Marketing leadership; and measurable improvements in forecast accuracy, funnel efficiency, and decision velocity.

Your Area of Focus

• Define, own, and evolve Tebra’s GTM performance metrics and reporting infrastructure — ensuring visibility into bookings, pipeline health, conversion rates, and forecast accuracy.
• Serve as a strategic business partner to Sales and Marketing leadership — translating analytics into clear, actionable insights that guide strategy and drive efficiency.
• Deliver leadership-ready analyses and dashboards that influence decision-making and measure progress toward GTM goals.
• Build and maintain scalable SQL and dbt models in Snowflake that power self-service analytics and trusted GTM reporting.
• Establish and document unified reporting standards to create a single source of truth across Sales, Marketing, and Finance.
• Mentor peers and elevate analytical rigor through code reviews, data storytelling, and best-practice sharing in analytics engineering.

Your Professional Qualifications

• Business acumen and GTM fluency — you connect data to growth strategy, translating insights into operational levers and measurable revenue impact.
• Exceptional communication and stakeholder management skills — you simplify complex analytics and influence senior leaders across Sales, Marketing, and Finance.
• Proven experience (5–7 years) in Sales Analytics, Revenue Operations, Marketing Operations or GTM Data Analytics within a SaaS environment.
• Consultative leadership aligning and guiding marketing and sales leaders around actionable insights to optimize funnel health, lead qualification, and sales processes.
• Experience building data, analysis, and insights in support of weekly or monthly business reviews.
• Expertise in SQL, dbt, Snowflake, Tableau (or equivalent BI platform), and Git-based version control.
• Demonstrated success building scalable, automated analytics models and frameworks that drive self-service insights and accuracy at scale.
• Working knowledge of Salesforce data structures and GTM object relationships (Leads, Opportunities, Accounts).
• Nice to haves: experience leveraging Snowflake Cortex AI or LLM-based tooling, building internal data products, or supporting healthcare SaaS business models.

(For recruiter use only) #LI-AH1 #LI-Remote

About the Role

As a Senior Data Engineer focused on AI/ML, you'll architect, build, and operate the specialized data infrastructure that powers Tebra’s intelligent features. You will serve as a technical subject matter expert in data systems, partnering closely with Machine Learning Engineers to transform raw, messy healthcare data into high-quality training sets and real-time inference features.

This is a hands-on role where you will own large data sub-systems, translating business requirements into software solutions that accelerate our ability to deploy AI. You’ll tackle technical challenges head-on—from data versioning to feature serving—ensuring our ML models are fed by reliable, scalable, and performant pipelines.

Your Area of Focus

• Architect and write software that solves complex business problems, specifically designing scalable pipelines for feature extraction, training data generation, and model monitoring logs.
• Own and serve as a Subject Matter Expert (SME) for large software systems, such as the organization's Feature Store or Data Lakehouse, ensuring data availability for both experimentation and production inference.
• Continuously monitor data pipelines in production, detect data drift or quality anomalies, and implement automated recovery systems to ensure the reliability and freshness of features and training data over time.
• Lead Engineering Design Reviews, providing well-articulated and reasoned explanations for architecture decisions (e.g., choosing between batch processing for training vs. real-time streaming for inference).
• Write software frameworks that can be extended by others on the team, such as automated data quality checks and schema validation tools that prevent training-serving skew.
• Translate business requirements into software solutions, bridging the gap between raw data sources and the structured inputs needed for advanced ML models.
• Know when and how to optimize complex code, specifically tuning Spark jobs or SQL queries to handle massive datasets required for Large Language Model (LLM) fine-tuning or deep learning.
• Collaborate cross-functionally including ML engineers to implement MLOps best practices, including data versioning, lineage tracking, and reproducibility.
• Expert at scoping tasks, breaking down complex data infrastructure initiatives into manageable deliverables for the squad.

Your Professional Qualifications

• 5+ years of professional software development experience.
• Deep technical subject matter expertise in 3+ general areas of software development (e.g., Big Data Processing, Distributed Systems, Data Modeling).
• 3+ years of hands-on experience in Data Engineering with a focus on supporting analytics or data science teams.
• Advanced proficiency in Python and SQL. You are comfortable writing production-grade code for data transformation and orchestration (not just scripts).
• Proven ability to architect and write software that enables ML at scale—moving beyond simple ETL to building robust data platforms.
• Strong background in modern data infrastructure relevant to AI (e.g., Spark, Airflow, Kafka, Vector Databases).
• Experience with Data Lake/Lakehouse architectures (e.g., Databricks, Snowflake, Delta Lake) and understanding how to structure data for efficient model training.
• Familiarity with MLOps concepts: You understand the difference between a training set and a test set, and you know what "data leakage" is and how to prevent it in the pipeline.
• Proven ability to deploy and maintain data systems in production with CI/CD, monitoring, and alerting.
• Excellent technical communication and a product mindset—comfortable driving initiatives from concept to delivery.

Bonus Points

• Background in healthcare software operations or working with structured business data.
• Experience implementing or managing a Feature Store (e.g., Feast, Tecton).
• Familiarity with Data Versioning Control tools (e.g., DVC, LakeFS).
• Published research or conference papers in data engineering, distributed systems, or machine learning.
• Experience with retrieval-augmented generation (RAG) pipelines or vector search infrastructure.
• Contributions to open-source data or ML infrastructure projects.

(For Recruiter use only) #LI-SS1 #LI-Remote

About the Role

Tebra is seeking a Senior Product Business Analyst to advance our product analytics program and unlock smarter, faster decision-making across our platform teams. You’ll be the connective tissue between data and decision-making by translating complex product usage metrics into clear, actionable insights that shape roadmap strategy, feature adoption, and product innovation.

Your Area of Focus

• Define and evolve Tebra’s product performance metrics and reporting infrastructure to ensure visibility into active usage (DAU/MAU) and feature adoption.
• Serve as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that guide roadmap prioritization.
• Deliver leadership-ready analyses and Tableau dashboards that influence decision-making and measure progress toward product goals.
• Build and maintain scalable SQL models in Snowflake that power self-service analytics and trusted product reporting.
• Establish unified reporting standards to create a consistent view of the user journey across Product, Engineering, and Finance.
• Partner closely with cross-functional analysts in Customer Success, Growth, and Finance to draw insights connecting product usage to business metrics like retention, expansion, and pricing strategies.
• Build and maintain a comprehensive data dictionary for the product analytics function to ensure data literacy across the organization.

Your Professional Qualifications

• 5+ years of experience in Product Analytics, Business Intelligence, or Data Analytics within a SaaS environment.
• Consultative leadership aligning and guiding product teams to optimize user flows, feature stickiness, and overall platform health.
• Expertise in SQL, Snowflake, and Tableau to build automated analytics models that drive self-service insights at scale.
• Experience handling PHI (Protected Health Information) and navigating the security requirements of highly regulated healthcare data environments.
• Demonstrated success analyzing financial data, billing metrics, or revenue cycle management (RCM) workflows within a product context.
• Strong ability to break down ambiguous business problems into structured, solvable components for technical teams.

(For Recruiter use only) #LI-SS1 #LI-Remote

About the Role

The Security Architect is a technical, hands-on senior role responsible for designing and implementing robust security architectures across Tebra’s hybrid and cloud environments. You will drive the strategy to strengthen our overall security posture, ensure compliance (SOC2, HITRUST, PCI DSS), and proactively manage risk. You will have the unique opportunity to embed security into the DNA of our platform, shifting left through DevSecOps integration and enabling engineering teams to build securely by default in GCP.

Key Responsibilities

• Cloudflare & Edge Defense: Own the strategy and execution for the Cloudflare ecosystem to secure the network edge. This includes architecting WAF rules (using RegEx), DDoS protection, Bot Management, and writing custom edge logic using Cloudflare Workers (JS/TS).
• GCP Security Architecture: Lead the design of security controls within Google Cloud Platform, specifically for Vertex AI, BigQuery, VPC Service Controls, IAM, and Security Command Center.
• Kubernetes & Container Security: Architect and verify security for GKE environments, including container hardening, securing Helm charts, and implementing runtime security policies.
• DevSecOps & Automation: Embed security into CI/CD pipelines (Cloud Build, GitHub Actions) using Infrastructure as Code (Terraform). Orchestrate security workflows using Workato, building custom Python API endpoints to expose internal security logic to the platform.
• Threat Modeling & Risk: Lead threat modeling for critical applications and feature releases, proactively identifying design-level flaws before deployment.
• Mentorship & Culture: Be a role model for security best practices; mentor engineers on secure coding standards and up-level the organization’s understanding of cloud security.
• Incident Response: Lead the technical response to complex security incidents, using SQL/KQL to query logs and forensics data to ensure rapid recovery and root cause elimination.
• Governance: Conduct regular risk assessments to identify control gaps and ensure technical alignment with SOC2, HITRUST, and PCI DSS requirements.

Your Professional Qualifications

• Experience: 7+ years of experience in Information Security with deep hands-on expertise in network Architecture.
• Education & Certifications: Master’s degree in Cybersecurity required. GCP Professional Cloud Security Engineer certification is highly preferred.
• GCP & AI Depth: Deep experience securing Google Cloud Platform, including specific experience with Vertex AI services and BigQuery analytics controls.
• Core Security Stack: Proven ability to manage and tune Cloudflare (WAF/Zero Trust) and CrowdStrike Falcon (EDR/XDR).
• Technical & Automation Fluency: Expert proficiency in Python for building custom automation APIs and Workato for orchestration. Working knowledge of HCL for Terraform code review, JavaScript/TypeScript for Cloudflare Workers, SQL for BigQuery analysis, and RegEx for custom WAF rule creation.
• Kubernetes Mastery: Strong understanding of Kubernetes (GKE) security, including node pools, network policies, and securing Helm deployments.
• Compliance: Solid understanding of risk assessment methodologies (NIST RMF) and mandatory compliance frameworks (SOC2, HITRUST, PCI DSS).

(For Recruiter use only) #LI-SS1 #LI-Remote

About the Role

As a Staff Software Engineer, Front End, you will take on a critical technical leadership role, tackling meaningful, real-world challenges for healthcare providers. Your primary mission is to lead the architectural direction for our most ambitious, large-scale UI initiatives. We are counting on your expertise to guide this technical transformation, championing a customer-first mindset while making the thoughtful, pragmatic decisions that ensure long-term technical health. Concurrently, you will be a key pioneer in integrating AI into our products, shaping and building the new, intelligent user experiences that will define our next chapter.

Your Area of Focus

• Own a product end-to-end from defining the problem we should solve to meet our OKRs to designing, building, shipping, and operating the solution.
• Act as a key technical partner for Product Management, co-owning the roadmap, identifying key risks, and surfacing new engineering-led opportunities.
• Rapidly form hypotheses based on data and iterate quickly to find tactics that deliver the biggest impact. Rinse and repeat.
• Focus on what’s right, not who. Solicit feedback, learn, teach, and give candid feedback to grow and improve together. Continuously.
• Architect & code frameworks that can be leveraged by the team.
• Invest in technical foundations to accelerate our shipping rhythm. Ship products worthy of recognition.
• Champion the integration of AI tools (like coding assistants) into our daily development lifecycle to boost team velocity, improve code quality, and streamline testing.

Your Professional Qualifications

• 8+ years of software development experience including building production-grade web applications using  React, Vue, Angular, or Material UI.
• Mastery in utilizing REST/GraphQL APIs efficiently, influencing the shape of APIs where necessary.
• In-depth knowledge of JavaScript/TypeScript, CSS, NodeJS, and the tooling ecosystem (NPM, Yarn, Babel, Jest, Cypress) to the extent you can describe its limitations and tradeoffs.
• Deep understanding of the tradeoffs between static generation, server-side rendering, and client-side rendering.
• Exceptional level of engineering fundamentals including a strong grasp of data structures, caching strategies, and asynchronous programming (promises, futures, callbacks).
• Understanding and experience with monorepo environments and microfrontend architecture.
• Led and shipped large-scale projects from conception to production including post-launch support involving multiple teams.
• Have development experience working with LLMs, AI-driven UX, or agentic workflows.
• Desire to blaze the trail on less-glorious engineering tasks that are important to the business.
• Constructively dissatisfied with the status quo.
• Comfortable working on problems that do not have well defined requirements.
• Experience building and mentoring software engineering teams.
• Can drive difficult engineering discussions with the team and present a menu of options to management.
• Able to communicate effectively with both technical and non-technical audiences.
• Ability to partner with product management to develop requirements.
• Well versed at recognizing project risks and opportunities.
• Able to make build vs. buy software decisions.
• Able to look beyond software best practices to make tough technical decisions that are tailored to business needs.
• Familiarity with query and analytical tools such as SQL, Google Analytics and FullStory.

 (For Recruiter use only) #LI-SS1 #LI-Remote

About the Role

We are currently seeking a solid BI Engineer who has expertise in both back-end data processing technologies as well as building cutting edge data visualizations to provide self-service actionable analytics products. This position will play a key role in the design and development of a cloud-based Data Intelligence and Analytics services.

Your Area of Focus

• Lead and Innovate: Help lead the design and development of scalable, efficient, and user-friendly BI solutions across the organization, ensuring alignment with business needs and objectives.
• Advanced Data Modeling: Develop and optimize data models, data flows, and processes to support high-quality reporting, data analysis, and business intelligence solutions.
• AI-Enhanced Insights: Integrate and develop AI-driven modeling, such as semantic layers, AI “cortex” frameworks, predictive analytics, and automated feature generation into BI architectures to elevate data accessibility, accelerate insight discovery, and enhance decision-making across the business.
• Platform Optimization: Ensure the performance and scalability of BI tools, including Tableau, Power BI, and Snowflake, by tuning data sets and providing recommendations for improvements.
• Stakeholder Collaboration: Engage with business leaders, product teams, and stakeholders to translate complex business requirements into technical specifications, and help define reporting and analytics needs.
• Complex Reporting & Dashboarding: Design, implement, and optimize complex reports and dashboards, ensuring data accuracy, consistency, and actionable insights for various business functions.
• Cross-functional Leadership: Work closely with data engineers and application developers to integrate and fine-tune data sources feeding BI platforms.
• Problem Solving & Troubleshooting: Proactively identify and resolve issues related to BI platforms, data inconsistencies, and reporting inefficiencies.
• Continuous Improvement: Lead efforts to improve the BI tools, processes, and standards in place. Suggest and implement best practices for data handling, visualization, and reporting.
• Documentation & Knowledge Sharing: Create and maintain thorough documentation for BI solutions, ensuring clear communication of processes, technical architecture, and solution designs.
• Mentorship & Development: Provide technical mentorship to junior team members, helping them develop their skills in BI technologies, data analysis, and reporting best practices.
• Thought Leadership: Contribute to strategic planning and decision-making around BI tools, data architecture, and analytics infrastructure.

Your Professional Qualifications

• Education: BS in Computer Science, Data Science, Mathematics, or related field, or equivalent experience. A Master’s degree or relevant certifications is a plus.
• Experience: 5+ years of experience in Business Intelligence, data engineering, or analytics, with at least 3 years of hands-on experience with BI tools like Tableau, Power BI, and Snowflake.
• Advanced Technical Skills: Expertise in BI/reporting software (Power BI, Tableau), strong SQL knowledge (T-SQL, PL/SQL), and experience with big data technologies.
• Data Architecture & Modeling: In-depth understanding of data modeling, ETL processes, and data warehousing concepts. Ability to design data flows and pipelines for complex BI systems.
• Statistical & Analytical Knowledge: Proficient in data analysis, statistical techniques, and study design. Familiarity with control charts, significance testing, and experimental design.
• Leadership & Communication: Proven ability to lead complex projects, collaborate effectively with business and technical teams, and communicate complex data concepts to non-technical stakeholders.
• Problem Solving & Optimization: Strong troubleshooting skills and the ability to optimize BI solutions for performance and efficiency.
• Industry Knowledge: Experience working in industries with large-scale data infrastructure (Healthcare, Finance, Tech, etc.) is a plus.
• Certifications: Microsoft SQL Server, Oracle, Snowflake, Tableau, or Power BI certifications are highly preferred.

(For Recruiter use only) #LI-SS1 #LI-Remote

About the Role

We are looking for a customer-focused individual to help shape the future of our Tebra platform. This role is an exciting and challenging opportunity to be a partner in an embedded team of cross-functional counterparts. You will be joining a close-knit, collaborative product design culture with a focus on raising the bar of the day-to-day product experience for our healthcare providers and their patients.

Your Area of Focus

• You contribute to the vision and design strategy that connects customer and business value.
• You have strong creative and conceptual design skills and the ability to evolve ideas that drive innovation.
• You have an effortless working knowledge of design fundamentals, principles, and core skills. 
• You build and utilize your product knowledge to navigate ambiguity, identify opportunities and define customer problem statements. 
• You need minimal direction on design methods and approaches to validate solutions. 
• You can facilitate cross-functional, collaborative ideation sessions using a variety of methods.
• You make proficient use of design system guidelines and contribute to components and patterns that include optimization and refinements to structural elements and patterns.
• You are a strong collaborator and communicator who creates understanding, drives alignment, and can work independently.  
• You are an effective presenter with the ability to anticipate questions and concerns, articulate a data supported point of view, synthesize and process feedback, and determine next steps.
• You have a working knowledge of business logic and dependencies between design, front-end development, and back-end technologies and the ability to successfully navigate the capabilities and constraints of existing technical systems.
• You work closely and in partnership with your product and engineering counterparts and outside of your core team inclusive of other designers, research, marketing, sales, and customer service.
• You can lead customer research sessions with some support and: interview customers effectively; guide the process to glean effective insights; and uncover and socialize areas of opportunity. 
• You possess a working understanding of various research methods, including rapid prototyping, card sorting, affinity mapping. 
• You are comfortable evaluating and leveraging AI tools to augment processes that result in efficiency and quality improvement.
• You seek out and incorporate both quantitative and qualitative data for use in reasoning and decision making.
• You seek out feedback and inputs from a variety of sources in order to move solutions forward, drive innovation, contribute to a connected and holistic overall experience for our customers and users, and invest in your relationships with peers and stakeholders.

Your Professional Qualifications

• 3+ years of experience in a FT Product Design role (not inclusive of internships or bootcamp courses)
• Experience in B2B and/or B2C (SMB customer experience a plus; previous Healthcare a plus)
• Has a portfolio that demonstrates the following:
• Ability to deliver simplified, intuitive, and responsive user experiences for complex operations and flows—AI native experiences a plus (desktop web, mobile web, native app) 
• Ability to use data insights to iterate on design solutions
• Accomplished to expert level in several of the following skills:
• UX Design
• Visual User Interface Design
• Interaction Design
• Responsive Design
• Mobile + native mobile design
• Rapid Prototyping + iterative design
• Information Architecture
• Accessibility
• Qualitative + Quantitative data synthesis
• Experience working with a design system
• Expert with Figma suite of tools (including FigJam and FigmaMake)
• Experience leveraging AI tools in product design process
• Growth Mindset

(For Recruiter use only) #LI-SS1 #LI-Hybrid

About the Role

Tebra’s Sales Development Representative (SDR) plays a critical supporting role in the outbound motion, focused on targeted outreach, initiating first conversations, and feeding early-stage pipeline to Account Executives. This role is essential to building consistent top-of-funnel coverage and creating qualified opportunities through disciplined execution.

The SDR will execute high-volume outbound motions with consistency, resilience, and attention to detail. Success in this role requires comfort with rejection, strong organizational skills, and the ability to convert conversations into qualified meetings. The ideal candidate is coachable, gritty, and motivated by measurable progress and improvement.

Your Area of Focus

• Targeted Prospecting & Outreach: Execute daily outbound prospecting activities against defined target lists using phone, email, and sequencing tools to generate initial conversations.
• Conversation to Meeting Conversion: Qualify early-stage interest and convert conversations into scheduled meetings for Account Executives, ensuring high-quality handoffs.
• Top-of-Funnel Coverage: Build and maintain consistent coverage across assigned prospect segments to ensure steady pipeline flow into the AE team.
• Execution Discipline: Follow defined prospecting cadences, sequencing standards, and activity expectations with consistency and attention to detail.
• Performance Goals: Meet or exceed monthly and quarterly sales targets, contributing to the overall success of the outbound sales team.
• Collaboration with AEs: Partner closely with Account Executives to align on target accounts, messaging feedback, and meeting quality pact.
• CRM Utilization: Maintain accurate and up-to-date records in Salesforce (or HubSpot), tracking prospect interactions and progress throughout the sales cycle.
• Team Support: Collaborate with colleagues, sharing insights, strategies, and best practices to enhance team performance and collective success.

Your Professional Qualifications

• Strong work ethic and willingness to put in high-volume effort.
• Familiarity and some experience with prospecting, cold calling and pipeline creation.
• Strong understanding of sales methodologies and pipeline management.
• Excellent communication and negotiation skills, with the ability to build rapport and trust with prospective clients.
• Ability to thrive in a fast-paced, performance-driven environment.
• Exposure with CRM & sales engagement tools, particularly Salesforce and Outreach.
• A self-starter with a growth mindset and eagerness to learn and improve.
• An ability to thrive in a fast-paced environment.

(For Recruiter use only) #LI-AH1 #LI-Remote