What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager of Indirect Purchasing Services and Materials is responsible for sourcing and managing contracts with external service providers for Scout Motors' Indirect Purchasing teams. This includes information technology, marketing, engineering services, & commercial operations commodity groups with an annual procurement budget up to $1 billion. As the manager, you will oversee a team of buyers, developing strategies and policies for procurement. It is important to have a strong understanding of the business concepts, practices, procedures, and goals of each business area. Your role will involve extensive planning and goal accomplishment, requiring experience and judgment. You will lead and direct the work of others, fostering a creative and collaborative environment. The role offers considerable flexibility and the opportunity to make strategic decisions.

Lead a team in developing and executing compliant purchasing strategies in cooperation with Scout business units to maximize negotiated outcomes in areas of Information Technology, Marketing services, engineering services, commercial operations, and other non-production requirements.

• Work hand-in-hand with the Scout team to identify the right supplier partners, including participating in pre-souring audits to confirm acceptability of new suppliers
• Evaluate and apply technical changes as requested, ensuring that cost, quality and delivery objectives are met
• Support in the development of specifications, bid terms and contractual language for competitive bid processes according to the Scout purchasing standards.
• Ensure documentation of sourcing activities and decisions via Scout internal purchasing system.
• Ensure adherence to company policies and procedures.
• Responsibility to ensure business continuity by purchasing goods and services at the best possible quality, price and timeliness.
• Review and approve buyer sourcing projects, either for final approval or for presentation to corporate sourcing committees as required.
• Review and approve Purchase Orders and Contracts according to Scout policies and procedures.
• Build team environment in an effort to achieve goals and objectives as set forth by Scout Motors, Inc.
• Evaluate and assess individual buyer performance as well as vendor performance
• Establish and maintain relationships with Business Units and suppliers to aid in determining the most appropriate and cost efficient solutions based on business needs

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree or equivalent in business or a relevant field.
• 10+ years of purchasing experience, specifically in developing and executing automotive production procurement strategies in indirect procurement.
• 5+ years of experience in leading and developing high-performing teams.
• 5+ years of industry experience. · Demonstrated passion for leadership and fostering team development.
• Proven track record of building and maintaining vital stakeholder and supplier relationships.
• Experience in managing supplier performance.
• Comprehensive knowledge of automotive, manufacturing, or related industries.
• Excellent communication skills, with the ability to effectively engage with stakeholders at all levels.
• Proactive mindset, taking the initiative and managing multiple workstreams.
• Entrepreneurial spirit and a drive to create something new.
• Ability to think creatively and find innovative solutions to complex problems.
• Collaborative approach, working as a team to achieve ambitious goals.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager, Treasury Operations is responsible for the daily cash disposition, bank account management, and payment processing of the enterprise. In addition, the role will support in the company’s liquidity planning, treasury workstation testing and integration, and additional projects as directed by the Sr. Director, Treasury and/or the Chief Financial Officer. It has managerial responsibilities for account management specialist and analysts as part of the Treasury team.

Key Responsibilities

• Prepare the daily cash disposition (including prior day reconciliation) for all bank accounts
• Lead for the SAP treasury workstation utilization, including working with IT teams located in the United States, Germany, and Czech Republic on system enhancements or production incidents
• Analyze and mitigate current FX exposures by preparing and submitting accurate FX spot deal orders to buy or sell foreign currencies
• Primary contact for internal and external auditors for any cash management related documentation requests, process walk-throughs, and explanations
• Approve and release manual payments via bank software
• Resolve payment issues with banking partners or relevant IT teams to ensure payments settle with determined value date
• Maintain and enforce bank account management policies
• Proactively engage key business areas to collect and understand the business to accurately forecast cash inflows and outflows
• Provide insights and information to Sr. Director, Treasury for strategic liquidity planning activities
• Manage and administer Scout’s corporate charge card program.
• Provide regular reporting to the CFO and Finance Management Team on Scout’s liquidity position and forecast
• Responsible for various governance, risk, and compliance initiatives
• Support both internal and external legal teams with respect to ISDA negotiations for Scout Motors Inc.
• Coordinate hedge accounting related topics with Scout Accounting and Volkswagen Group’s Hedge Accounting team.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree with a concentration in accounting, finance, or economics
• 7-10 years experience in corporate treasury or banking
• Excellent interpersonal, verbal, and written communication skills
• Ability to build sustainable relationships with internal colleagues, senior management, banking partners, external consultants, etc.
• Influencing and negotiating skills; assertive when needed
• Ability to multi-task and organize multiple projects and tasks
• Effective analytical and conceptual skills to develop and drive strategic solutions to technical and business related challenges
• Proven ability to lead, manage, and supervise project teams
• Working knowledge of treasury workstations, with respect to cash management and payments
• Practical IT knowledge of modern IT concepts (i.e. visual basic macros, job scripting, etc.)

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work cross-functionally to map customer experiences, flag emotional states and pain points, identify critical interdependencies and systems, and define key metrics across all journey stages.
• Coordinate and facilitate workshops in support of customer journey governance and operating mechanisms.
• Test and validate Scout’s approach to the customer journey. Align stakeholders and implement changes as needed.
• Develop business cases as needed in support of various customer journey efforts.
• Maintain and manage Scout’s end-to-end, cross-functional customer journey maps and materials. Standardize customer facing nomenclature.
• Collaborate with the Customer Journey Manager and Commercial Operations leaders in developing, refining, and deploying the core end-to-end Scout Customer Journey.
• Work with the Customer Journey Manager and Commercial Operations leaders in designing and mapping alternative/specialized customer journeys (e.g., the Scout VIP experience)
• Support the development of communication assets – slides, one-pagers, and visual summaries highlighting the customer journey
• Travel to various Scout events and locations to better understand what our customers expect in terms of in-store, digital, and vehicle experiences.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Marketing, Business Management / Administration, Strategy, or related field.
• 4+ years of experience at a top-tier consulting firm or advertising agency with projects in retail customer experience (brick and mortar & e-commerce), customer journeys, marketing strategy, performance measurement, and/or loyalty
• Familiarity of the end-to-end automotive customer journey and touchpoints and understanding of an automotive customer’s needs, attitudes, behaviors, and pain points.
• The ability to work and collaborate across multiple functions and stakeholders of all levels (e.g., Retail Operations, Commercial Operations, Aftersales, IT, and Strategy) to drive alignment and consensus on the end-to-end customer journey
• Experience supporting multiple projects at once, prioritizing critical deliverables, identifying key dependencies, and influencing outcomes
• The ability to distill complex topics, problems, and situations into a simple and easy to understand way
• Ability to thrive in an entrepreneurial, high-growth, fast-paced environment with comfort navigating ambiguity and change.
• Willingness to support high-level strategic projects and to roll-up your sleeves as needed – including direct customer interaction when required.
• Automotive experience is a plus, but not required.
• Proficiency in Microsoft Office Suite

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000 - $112,500

Internal leveling code: IC9

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

Overview 

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability. 
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels). 
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports). 
• Build and manage LMS vendor relationship and oversee LMS platform upgrades. 
• Create best practices around monitoring overall system performance and uptime. 
• Assess, build, and audit key learning metrics – develop reporting for the enterprise. 
• Proactively handle key LMS issues, password resets, and LMS troubleshooting. 
• Lead training & develop LMS sessions for business-unit scouts across the organization 
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units) 
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s 
• Create, Assign, and analyze training for all learning populations, talent, and career paths. 
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments. 

Stakeholder Partnership 

• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes 
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations. 
• Provide and present regular updates on LMS status, learning metrics, and training progress. 
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership. 

Full-Cycle LMS Administration 

• Own the end-to-end LMS enterprise development, integration, and stabilization. 
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners. 
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values. 
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions. 
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets. 
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators. 

Technology & Tools 

• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity. 
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture. 

External Representation 

• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity. 
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access. 
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers. 
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights. 
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations. 
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed. 
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met. 
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to‑end learning operations. 
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

Overview 

Scout Motors is building something iconic — and hiring the talent that makes it possible requires focus, precision, and leadership. 

The Manager, Talent Acquisition will lead full-cycle recruiting efforts across Corporate, Commercial Operations, Technical, and Engineering functions. This leader will oversee a team of recruiters and partner closely with executive and functional leaders to deliver high quality talent in a hyper-growth, high-accountability environment. 

This is a hands-on leadership role for someone with a strong bias toward action — someone who simplifies complexity, drives operational excellence, and holds themselves, their team and stakeholders accountable to deliver measurable results. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Lead & Deliver Results 

• Lead and develop a team of recruiters supporting Engineering, Technical, Commercial Operations, and Corporate functions (IT, Finance, Legal, Marketing, Compliance, HR, Brand & Strategy, Growth, Administration, Audit etc.) 
• Own hiring performance across supported business areas — ensuring delivery against headcount plans, time-to-fill targets, and quality-of-hire metrics 
• Drive disciplined requisition management, prioritization, and workload distribution 
• Establish clear expectations, performance standards, and accountability mechanisms across the recruiting team 
• Step in as a player-coach when necessary to ensure critical roles are filled 

 Simplify & Standardize 

• Bring structure and consistency to recruiting processes in an environment that has historically been complex 
• Identify inefficiencies and implement scalable solutions that improve speed, transparency, and predictability 
• Ensure data integrity and disciplined system usage 

 Strategic Business Partnership 

• Serve as a trusted advisor to functional leaders, understanding business goals, capability gaps, and workforce planning needs 
• Translate business strategy into actionable recruiting plans 
• Provide talent market insights to influence hiring strategy and workforce decisions 
• Support critical leadership hiring as needed 

 Drive Talent Excellence 

• Build high-caliber candidate pipelines across engineering, technical and corporate disciplines 
• Elevate sourcing strategies and proactive talent pool mapping 
• Lead hiring calibration conversations to ensure quality and consistency 
• Champion inclusive hiring practices and structured interviewing 

 Performance & Accountability 

• Utilize internal hiring data (supply and demand) and external market data to develop and execute plans that drive performance 
• Conduct regular business reviews with stakeholders 
• Create visibility into risks and mitigation plans 
• Foster a high-performance culture grounded in feedback, recognition, and ownership 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor’s degree in Human Resources, Business or related field of study is required 
• 7+ years of Talent Acquisition leadership experience is required 
• Experience recruiting across technical and corporate disciplines in a high-growth environment (automotive or manufacturing preferred) 
• Strong operational mindset with the ability to scale processes and drive execution 
• Proven ability to influence senior leaders and hold stakeholders accountable 
• Experience leveraging recruiting metrics and dashboards to drive performance 
• Exceptional communication, coaching, and relationship-building skills 
• Comfortable navigating ambiguity while delivering structure and clarity 

Who You Are 

• Action-oriented and decisive 
• Comfortable making tough calls 
• Data-driven and disciplined 
• A simplifier of complexity 
• A coach who develops talent and expects excellence 
• Committed to building something iconic 
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $145,000.00

Internal leveling code: M8

Scout Motors is seeking a strategic and results-driven Senior Specialist, Outbound Vehicle Logistics to drive the development, implementation, and execution of both rail and trucking operations for finished vehicle distribution from our production center in Blythewood, South Carolina. This role is critical in building a scalable, cost-effective, and high-performance outbound logistics network from the ground up. 

The ideal candidate will bring deep expertise in finished vehicle haul-away operations, carrier and rail partner management, and operational startup. This includes establishing clear and actionable Statements of Work (SOWs), Service Level Agreements (SLAs), and building a local field team to oversee daily execution. Cross-functional coordination with internal Scout stakeholders is essential to ensure performance, compliance, and continuous improvement. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Develop and implement the outbound strategy for both truck and rail finished vehicle shipments across the country from Scout’s production center. 
• Lead the creation of Statements of Work (SOWs), Service Level Agreements (SLAs), and new service provider contracts, ensuring alignment with company goals, customer requirements, and industry best practices. 
• Design and establish routes, lane structures, and network flows in collaboration with Class I and regional railroads, haul-away carriers, and distribution hubs. 
• Build and maintain the budget for both rail and truck logistics operations, including forecasting and cost optimization initiatives. 
• Negotiate and execute contracts with Class I railroads, short line operators, trucking partners, and other third-party logistics providers (3PLs) and develop strong relationships with these partners. 
• Monitor and maintain fleet of railcars (autoracks) including capacity planning, cycle times, utilization, SLAs, and KPIs. 
• Partner with IT and TMS (Transportation Management System) teams to implement visibility tools, including track-and-trace, real-time ETAs, and exception management. 
• Develop robust reporting and KPI dashboards to measure outbound provider performance, cost per unit shipped, dwell times, damages, and network efficiency. 
• Provide executive-level reporting on rail and truck logistics performance and strategic initiatives. 
• Coordinate with Scout internal departments (Logistics, Sales Operations, Quality, IT, etc.) to align requirements and launch readiness. 
• Act as the subject matter expert for outbound rail and daily trucking within cross-functional leadership teams (production, sales, yard operations, finished vehicle logistics, procurement). 
• Resolve operational issues in real-time, acting as the escalation point for outbound teams and supplier partners. 
• Implement best practices in safety, regulatory compliance, and risk mitigation. 
• Regularly report progress, issues, and performance metrics to the Sr. Manager of Finished Vehicle Logistics and other key stakeholders. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company roughly 25% of the time. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• 7+ years of experience in finished vehicle logistics, including both trucking and rail operations. 
• Proven track record in establishing and managing contracts, SLAs, and SOWs. 
• Strong knowledge of North American rail networks, Class I railroads, and short line operations. 
• Experience with TMS systems, yard management systems, and vehicle tracking technologies. 
• Excellent negotiation, analytical, and financial management skills. 
• Prior experience launching logistics operations in a greenfield or new plant start-up environment. 
• Familiarity with railcar fleet management and automotive loading operations 
• A desire to build from a clean sheet that is supported by a talent for creating process, defining tasks, and building alignment with numerous stakeholders. 
• Demonstrated ability to establish and maintain healthy cross-functional relationships with a wide variety of internal and external stakeholders. 
• Strong analytical mindset and capabilities, augmented by a high degree of technical know-how and savvy with data and analytics tools. 
• Intuitive ability to navigate organizational complexity and confidently lead strategic, data-driven discussions with management. 
• Willingness to establish two-way lines of communication with front-line operations to gather market feedback and translate that into actionable insights to sharpen the company’s competitive position. 
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

Overview

Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As Staff Technical Product Manager, you will lead the execution of Scout’s digital diagnostic and fault resolution ecosystem, enabling seamless Rivian Volkswagen joint venture (RVT) tool integrations, intuitive technician interfaces, and intelligent vehicle health monitoring and analytics. This strategic and technical role bridges engineering, product management, and Aftersales business to deliver scalable solutions that improve diagnostic accuracy, technician efficiency, and service throughput.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Strategy

• Execute on the product vision, strategy, and roadmap for Scout’s diagnostics and Vehicle Health platforms, ensuring alignment with business goals and stakeholder needs across Aftersales, Vehicle Engineering and RVT partners.

Diagnostics-Centric Problem Solving

• Solve operational challenges related to fault identification and resolution by enhancing diagnostic workflows, guided fault-finding capabilities, and technician tool usability.
• Integrate diagnostic systems with production and R&D platforms to enable seamless data exchange and maximize utilization.

Lead Product Development

• Lead the Product Development in defining and delivering the product development roadmap for integrated diagnostic solutions.
• Collaborate closely with cross-functional partners, including Aftersales Business, IT, Engineering, Volkswagen Group, and RVT stakeholders, to develop front-end tool interfaces.
• Develop an intelligent fault-guidance system that helps technicians accurately identify root causes and enables seamless connectivity to over-the-air updates.
• Ensure product requirements are clearly captured and translated into effective technology solutions, while coordinating with RVT for backend integration.

Stakeholder Relationships

• Serve as a trusted advisor to internal and external partners, translating requirements and integration needs into product requirements and scalable technology solutions that improve diagnostic performance and technician experience.

Operationalize Products

• Lead the rollout of diagnostic platforms and tools across Scout workshops and internal teams, ensuring adoption, training, and performance monitoring across the network.
• Support deployment of Vehicle Health dashboards and proactive service alerts to improve technician readiness, enable earlier fault detection, and enhance service throughput.

Drive Technical Excellence

• Collaborate closely with software engineering to ensure scalable, efficient, and secure diagnostic solutions.
• Leverage expertise in system architecture, APIs, and data integration to support technical decisions across tool interfaces and guided workflows.

Measure Success

• Define KPIs and success metrics for diagnostic accuracy, tool usability, fault resolution speed, and integration performance.
• Incorporate metrics that reflect the impact of vehicle health data on diagnostic precision and service efficiency.
• Use data and user feedback to drive product improvements that enhance diagnostic operations and service outcomes.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, Fremont, CA, or remotely within the United States. 
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms and service tools.
• Proven success in building and launching diagnostic digital solutions.
• Automotive diagnostics experience strongly preferred.

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Experience with diagnostic platforms, service tools, or vehicle communication systems.

Skills

• Proficiency with Agile tools (Jira/Confluence), PRD authoring, and discovery practices (user interviews, service blueprints).
• Ability to create detailed technical requirement for software engineering partners.
• Highly analytical mindset with strong problem-solving capabilities.
• Excellent communication and stakeholder management; be able to align engineering, operations, business, and field teams.
• Data-driven decision making; comfortable with dashboards, SQL basics, and experimentation.

Education

• Bachelor’s degree in Computer Science, Engineering, or related field.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC8

Overview

As a Talent Marketing Specialist, you’ll play a key role in attracting the right people, for the right roles, at the right time. As we build our company and manufacturing site from the ground up, you’ll help translate our employer brand, employee value proposition, and values into compelling storytelling and campaigns that support the hiring of both corporate and production roles.

You’ll partner closely with our Talent Acquisition (TA) team to understand hiring targets, market challenges, and hiring performance so we can continually optimize how we reach and engage talent. You’ll turn employment priorities into targeted campaigns, build awareness in key talent markets, and create content and experiences that help candidates see themselves here. You’ll also collaborate with your counterparts in Communications to ensure messaging is consistently and authentically aligned to our employer brand across every channel.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Partner with Talent Acquisition to understand hiring needs and develop targeted campaigns that showcase our careers and culture across paid and owned efforts, including socials, job boards, events, blogs, digital, and more.
• Capture meaningful stories across multiple channels that bring our culture, mission, and values to life through real people and real work.
• Manage campaign setup, optimization, and reporting.
• Build and execute targeted strategies for high-priority and hard-to-fill roles.
• Develop and manage social content that highlights Scout Motors as a desirable employer by showcasing our people, culture, and career opportunities.
• Collaborate with the Talent team to monitor campaign and pipeline performance, measure effectiveness, and use data to continuously improve talent marketing strategy.
• Develop and deliver post-campaign recaps and insights to TA and leadership.
• Create repeatable talent marketing playbooks.
• Maintain employee advocacy program through Sprout Social to help build brand awareness and drive applications.
• Create and post executive social content to strengthen thought leadership, increase brand awareness and promote Scout Motors as an employer of choice.

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in communications, marketing, human resources, or a related field. Advanced degree is a plus.
• 3-5 years in marketing, recruiting marketing, employer branding, corporate communications, recruiting, people operations, or a related field.
• Excellent writing and editing skills, with the ability to create compelling and clear content.
• Experience working with socials and paid media platforms, including LinkedIn Campaign Manager, Meta, Google, etc.
• Experience working with talent relationship management and applicant tracking software is a plus, including Indeed, Glassdoor, ADP, etc.
• Experience leading analytics, dashboards, and performance reporting.
• Knowledge of current communication trends and best practices.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Exceptional interpersonal and communication skills.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $85,000.00 - $115,000.00

Internal leveling code: IC9

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Location

This internship will be based in Charlotte, NC.

Reporting

This intern will report to the Senior Manager of Corporate and Technical Reporting.

Summary of Role 

Palmetto is seeking a motivated and curious student to join the Accounting team for a summer internship. This internship is designed to provide hands-on experience supporting real business initiatives in a fast-paced, mission-driven environment.

The intern will gain exposure to corporate accounting and financial reporting processes and contribute to meaningful work aligned with team priorities during a critical quarterly close period. This role is structured to provide practical development while delivering measurable business value through participation in month-end close support, balance sheet reconciliations, and reporting preparation.

Throughout the internship, the intern will support accounting workflows related to solar asset tranche activity, EPC payment structures, and accounts receivable reporting while gaining insight into financial operations within the renewable energy industry.

Core Responsibilities

The intern will support the Accounting team through project-based work and ongoing close activities. Responsibilities may include:

• Assisting with activities supporting the monthly close process, including preparation of supporting schedules and documentation
• Assisting with preparation of balance sheet reconciliations for key accounts
• Supporting preparation of quarter-end financial reporting schedules and related documentation
• Contributing to reconciliation template improvements and documentation updates to strengthen internal controls
• Assisting with accounting workflows related to solar asset tranche activity and EPC payment structures
• Supporting data tracking, reporting preparation, and process improvement initiatives within the accounting team
• Completing a defined project focused on improving reconciliation templates, close support schedules, or accounting documentation

Qualifications

• Currently enrolled in an undergraduate or graduate program
• Pursuing a degree in Accounting or a related field
• Strong written and verbal communication skills
• Demonstrated analytical or problem-solving ability
• Ability to manage time effectively and meet deadlines
• Prior internship, coursework, or project experience in accounting, finance, or financial reporting is preferred
• Interest in renewable energy, climate tech, or mission-driven organizations

Location: Remote (For Non-Local) or Hybrid (Local to NYC, Denver, or Charlotte) 

Position Summary:

The Account Manager, PBM is responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations. Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent.

Position Responsibilities:

• Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business  

• Support implementation as a critical member of the client management teams with all day-to-day client requirements 

• Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations 

• Analyze incoming client requests and work with internal and external teams to complete required plan documentation 

• Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent 

• Lead pre- and post-implementation quality assurance and testing to validate coding accuracy 

• Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address 

• Travel requirements not to exceed 25% 

• Handle and resolve sponsor and member issues, escalating as needed 

• Research and respond to claims processing and system configuration inquiries 

• Coordinate integration of other data inputs into client management processes 

• Collaborate cross functionally to support general client operations, as required 

• Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support 

• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Qualifications:

• Undergraduate bachelor’s degree, with record of strong academic performance 

• 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare 

• Track record of building trusting internal and external relationships 

• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables 

• Experience working with structured and unstructured data 

• Proficient in Microsoft Office, SQL a bonus 

• Ability to balance multiple complex projects simultaneously 

• Exceptional written and verbal communication skills 

• Extremely flexible, highly organized, and able to shift priorities easily 

• Attention to detail & commitment to delivering high quality work product 

Visa Sponsorship: Capital Rx does not provide sponsorship to any candidates. This includes, but is not limited to those that require H1-B, TN, OPT, etc. Candidates must have authorization to work in the US at the time of application and throughout employment. 

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. 

Build the Future with Us — EquipmentShare is Hiring a Regional Manager - Tooling Solutions

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

 EquipmentShare is searching for an experienced Regional Manager to grow our Tooling Solutions operations in the Southeast, including, but not limited to locations in Florida, Alabama, North Carolina, South Carolina, Mississippi, and Georgia. Tooling Solutions branches offer industrial tooling rentals, including power tools, pneumatic tools, hand tools, and more. Customers benefit from our tech-enabled tool tracking, site-wide communication solutions, and expert services, including tool testing, repair, and certification. We also offer consumables and industrial supplies to accompany job sites, along with communication solutions to keep projects connected. 

Primary Responsibilities

• Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
• Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
• Ensure branches in your region are successfully conducting safety and property audits each month
• Assist with your region's branch logistical management as needed
• Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
• Assist with purchase order and requisition processing as needed
• Assist with vendor management and vendor onboarding processes as needed
• Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
• Establish reasonable and measurable goals with well-defined expectations for your team members
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations

Travel required across the region

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events and food truck nights
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Willingness to live within the specified region required
• History of working in the geographical area preferred
• Ability to travel up to 70% of the time required
• Valid driver’s license and a clean driving record
• Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
• Natural leadership skills and desire to take ownership of work
• Capable of juggling multiple tasks and wearing lots of hats at work
• Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
• Strong interpersonal and problem-solving skills
• Authorization to work in the U.S. without employer sponsorship of a Visa

Education and Experience

• 10+ years of leadership experience in the equipment rental industry required

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Your Opportunity

Scion is paving a path in student living and the Facilities Technician is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician is a solution-oriented professional who excels in a fast-paced, agile, collegiate environment. This role demands superior customer service and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off + Floating holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry
• Perform physically demanding work to maintain the asset, and other property features to minimize liability
• Execute maintenance objectives and daily assignments with the Facilities
• Perform minor and routine maintenance/repair in a timely and professional manner.
• Assist in assuring all service requests are completed
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident
• Routinely perform duties including basic appliance repair, basic carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the Facility Manager or Supervisor.
• Complete preventive maintenance tasks assigned to you.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and

The responsibilities listed above may not be all-inclusive.

What We Require

• High school/GED
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements.
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager:

• Responsible for the performance of all shifts and Security Officers on duty;
• Has a working knowledge and understanding of the Specific and General Post instructions for post(s). Has practical knowledge of all additional and emergency post instructions that are called for by the client;
• Patrols post assigned by walking or using company provided vehicle where applicable;
• Conducts inspections of Post and Security Officers for proper compliance with the specific Post Orders, Walden Security procedures and general knowledge of post assignment;
• Informs the Post supervisor, Roving or Field Supervisors and the Operations Manager of matters/issues that cannot wait until the next workday;
• Records the daily events of their post on the Officers Daily Reports (ODR) which will be reviewed by the Post Supervisor, Roving or Field Supervisors and the Operations Manager;
• Registers at watch stations to record time of inspection trips and contracted random inspections.
• Assists in conducting on-the-job-training for newly assigned Security Officers as necessary;
• Responds to urgent client needs/requests for services or changes to services;
• Properly notifies authorities (supervisors, police or fire department, client, etc.) of emergency situations and/or post order violations;
• Examines doors, windows, and gates of assigned posts to determine that they are secure;
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts;

Receives general direction from the Post Supervisor, Roving or Field Supervisors, or Operations Manager. Exercises direct supervision over 1-15 Security Officers and Shift Supervisors.  Provides input to the management in regards to operation, status of posts and Security Officers.  

Requirements:

• High School diploma or General Education Degree (GED)
• Minimum of 25 years of age
• Ability to pass criminal background check, motor vehicle registration check, and drug test
• At least 3 years of supervisor security officer experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

#SecurityOfficer

Our office, Queen City Endodontics - Hutcheson in Charlotte, NC is seeking a talented Practice Manager to join our busy specialty practice. 

We are looking for a talented and skilled Practice Manager to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.  

Why Queen City Endodontics Endodontics?

At Queen City Endodontics, we believe in the power of collaboration and continuous learning. Our diverse team includes Dental Assistants, Sterilization Technicians, Specialists, Office Managers, and Patient Care Coordinators who work together to ensure exceptional patient experience and outstanding clinical results. We’re committed to fostering an environment where all employees are valued, respected, and given the opportunity to thrive—at work, at home, and everywhere in between.

Your Role: Practice Manager

As our Practice Manager, you will play a crucial role in ensuring our operations run smoothly, efficiently, and in compliance with all regulations. You’ll be responsible for mentoring team members, enhancing patient experiences, and implementing best practices across all levels of our organization. Here’s what you can expect in this role:

• Overseeing daily operations to ensure they are carried out in a cost-effective manner.
• Managing budgets, financial data, and forecasts to improve profitability.
• Purchasing materials, planning inventory, and optimizing warehouse efficiency.
• Ensuring the practice remains compliant with all legal and healthcare regulations.
• Implementing quality controls and monitoring key performance indicators (KPIs).
• Training and supervising staff, while fostering a culture of continuous improvement.
• Enhancing the quality of patient care through innovative and compassionate leadership.
• Coordinating and facilitating additional office responsibilities as needed.

Your Background:

We’re looking for a resourceful and compassionate Practice Manager who excels at leading teams and achieving financial goals. You thrive on seeing patients leave our office healthier and happier, and you’re a problem-solver who can adapt to changing priorities. Here’s what we’re looking for:

• 3-5 years of experience managing a dental practice.
• Expertise in insurance verification, claims, and resolution processes.
• Strong understanding of patient and insurance accounts receivable (AR) management.
• Proven ability to maintain positive employee relations and oversee time-keeping.
• Solid knowledge of profit and loss (P&L) management, with a focus on controlling expenses.
• Familiarity with standard OSHA and HIPAA practices and policies.

If this describes you, you’ll fit right in with our team!

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

Your Benefits & Perks 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

8430 University Executive Park Dr, Ste 600 Charlotte, NC 28262

#priority

Position Summary:

We are seeking a detail-oriented and analytical Manager, Pharmacy Pricing Appeals to join our Provider Relations team. In this role, you will be responsible for managing and resolving the interaction with the pharmacies related to pricing appeals and claims review requests submitted by the pharmacies or internal teams. This includes performing an initial review of the claim and associated pricing, providing the information to internal teams for review, managing any claim adjustments that may be needed, and communicating any necessary information back to the pharmacies. You will play a critical role in ensuring fair reimbursement practices and maintaining strong relationships with pharmacy partners. 

Position Responsibilities:

• Lead the review and improvement of the pharmacy pricing appeal process in coordination with the Analytics team.
• Lead the review and evaluation of the pricing appeal regulatory requirements with the Legal team.
• Manage intake pharmacy pricing appeals or claims reviews from the pharmacies or internal teams via the applicable intake methods required by internal processes and regulations. This involves managing applicable appeal in-boxes and intake methods.
• Evaluate pharmacy-submitted appeals to ensure they meet established criteria and provide the applicable information to the appropriate internal teams for review.
• Receive the internal claim pricing review and respond to the appealing pharmacy with the information.
• Manage the internal process to update any pricing or make claim adjustments as necessary.
• Collaborate with pharmacies and internal teams to reach equitable reimbursement outcomes.
• Provide appeal response information and feedback to the pharmacies as required.
• Provide clear and timely updates to pharmacies and other stakeholders regarding appeal statuses and outcomes.
• Maintain accurate records of appeals and generate reports on trends and discrepancies.
• Lead the development of and manage the claims review process at the NDC level.
• Support other projects as assigned by the Provider Relations team.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Minimum Qualifications:

• Bachelor’s degree required.
• 5+ yrs. of experience in reviewing claims or payment appeals in healthcare, pharmacy, PBM, or other relevant experience. Such prior experience in a pharmacy pricing appeals role includes experience in managing regular correspondence and communication with pharmacies.
• In-depth knowledge of pharmacy operations and drug pricing.
• Familiarity with PBMs and their role in pharmacy reimbursement.
• Strong analytical and problem-solving skills.
• Strong project management skills.
• Excellent communication and interpersonal abilities.
• Experience with and understanding of pharmacy claims processing, pharmacy adjudication systems, and reimbursement workflows.
• Knowledge of state or federal pricing appeal laws.
• Intermediate level of proficiency with Microsoft Excel, Word, PowerPoint.
• Proven track record of working in a fast-paced environment, managing multiple tasks at once and having a go-get attitude to provide persistent outreach to pharmacy providers to close out contracts and tasks.
• Ability to work independently, track work/projects appropriately and remain on task.
• Strong communication skills with the ability to develop effective working relationships with providers and internal and external stakeholders.

Preferred Qualifications:

• Certification in pharmacy technician or related field is a plus.

CPI Security is looking to hire a Human Resources Data and Systems Specialist (HRIS Specialist) to serve our team based in Charlotte, North Carolina.  CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work. 

What You’ll Do

At CPI, we pride ourselves on being a Best Place to Work, built on a culture of collaboration, accountability, and continuous improvement. As our HRIS Analyst, you will play a key role in supporting that culture by ensuring our HR technology enables our people and leaders to do their best work. Serving as the primary point of contact for UKG, you will drive data accuracy, system efficiency, and a seamless user experience across all Human Resources functions.

• Administer, configure, and continuously optimize UKG, including updates, testing, and enhancements
• Maintain and audit HRIS data to ensure accuracy, consistency, and compliance, while upholding strong data governance practices
• Troubleshoot system and data issues, providing responsive, high-quality support to HR and business partners
• Develop and deliver reports and dashboards that provide meaningful insights to support workforce and business decisions
• Partner closely with Payroll to ensure accurate data flow, compliance, and audit readiness
• Train and support users across the organization, creating SOPs and tools that drive adoption and consistency
• Lead or support HRIS-related projects, including implementations, upgrades, and integrations
• Identify opportunities to streamline processes, enhance system functionality, and improve the overall employee and manager experience

What You Bring

• 3–5+ years of HRIS experience, with hands-on experience in UKG strongly preferred
• Strong understanding of HR operations, including Payroll, Benefits, Compensation, and Talent processes
• Experience managing HR systems, including configuration, data integrity, reporting, and troubleshooting
• Analytical mindset with the ability to translate data into actionable insights
• Experience building reports and dashboards (UKG tools, Excel, or similar)
• Strong attention to detail and commitment to accuracy and accountability
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment
• Strong communication and interpersonal skills, with a service-oriented mindset
• Experience supporting system implementations, upgrades, or integrations preferred

Why CPI:

At CPI, you’ll be part of a team that values people, performance, and purpose. We foster a collaborative, high-performing environment where ideas are welcomed, contributions are recognized, and growth is encouraged. This role is an opportunity to make a meaningful impact by enhancing the systems and processes that support our employees every day.

• Competitive pay and the opportunity to work for an iconic brand 
• Great medical, dental, vision, short- & long-term disability and life insurance options   
• Company paid holidays, floating holiday, and paid time off (PTO)   
• 401(k) plan with competitive company match   
• Eligible for free monitored security system after 90 days 
• Education assistance – we encourage and support our employees who want to improve their skills and further their education   
• Engaging and fun company culture that’s made up of a diverse group of people   
• Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.   
• An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness staff 
• Birthday and Work Anniversary Rewards 

About The Role:

Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Responsibilities:

• BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
• CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
• RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
• FREIGHT OPERATIONS: Effectively analyze carriers and freight markets to best meet our customers’ freight needs.
• RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
• COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Qualifications:

• Bachelor's degree
• 2+ years of sales experience required
• Knowledge of the logistics industry is preferred.

Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
• Entrepreneurial and competitive spirit, passion, and self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue-resolution skills.

Additional Information:

• $50,000 base pay; plus commission
• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.
• Onsite 5 days a week - Charlotte, North Carolina.
• START DATE: June 8, 2026

#LI-AM1

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

Your Opportunity

Scion is paving a path in student living and the Facilities Technician II is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician II ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician II is an experienced technician who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, technical abilities and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off + Floating Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry’s
• Perform physically demanding work to maintain the asset, and other property features to minimize liability
• Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative testing for major building systems.
• Operate system monitoring/diagnostics, preventative testing for life safety systems such as: fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, and fire
• Assist in creating emergency and disaster preparedness plans and
• Maintain key management protocols and security, unlocking apartment doors and accompany/escort various vendors as
• Coordinate delivery and work schedules with vendors, contractors as approved by the Facilities Manager or Supervisor.
• Coordinate maintenance objectives and daily assignments with the Manager or
• Diagnose and perform routine maintenance/repair in a timely and professional
• Assure all service requests are completed

The responsibilities listed above may not be all-inclusive.

 What We Require

• High school/GED or trade school diploma and with minimum of 3-5 years of full-time general maintenance experience, or an equivalent combination
• HVAC certification/EPA 608 certification (Core, Type I, II & III)
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of key management and security systems
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System)
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

 The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND3 #wearehiring #werehiring 

Fairstead has an exciting opportunity in our portfolio, and we are looking for a strong Traveling Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

 This position will require 90%-100% travel.

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

We have a fantastic Assistant Property Manager opportunity available! $1,500 Sign On Bonus*

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Locations Available:

• Bexley Springs Farm
• Bexley Crossing at Providence

Pay: Hourly rates are competitive (starting at $21/hour) and increasing based on experience + Quarterly Bonuses

Benefits: Rent discount, paid holidays, birthday time off, vacation and sick time, health, dental and vision insurance, Employee Assistance Program, 401k with company match

Schedule: Must be available to work rotating Saturdays and occasional evenings for resident events

This position’s responsibilities include front line resident services, team interaction, fast-paced learning, and communicating in persuasive and difficult situations. Leadership/management experience required. Attention to detail is necessary. Previous property management experience is a plus, but not needed if you have solid management experience from customer service, sales or hospitality environments. We offer training and coaching on how to master the necessary skill sets, and direction for professional development.

Who You Are:

• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

What are some tasks and responsibilities that come along with this position?

• Work with prospects who are interested in knowing more about our communities. Answer internet leads, phone calls, schedule appointments and take prospects on a tour of the community.
• Process leasing applications, put together lease paperwork, request security deposits and leaseholders to sign the lease.
• Give great customer service to our residents, assist them with any needs they have such as going over their renewal, notice to vacate, early termination, adding a pet, wanting to transfer to another apartment home, answering questions about their account.
• Work along side maintenance, walk apartments when they are ready to confirm everything looks great, monitor property needs, follow up with residents about work orders or any maintenance needs they have.
• Create a great experience for residents upon move in.
• Work with residents when they move out, process move outs and security deposit dispositions.
• Post rent money, follow up on balances owed.
• Resident activities - planning, preparing and hosting.
• Lead the team, help with training and accomplishing goals.
• Assist the Property Manager as needed

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

*Sign On Bonus details discussed during the interview process

Weinstein Properties is proud to be an Equal Opportunity Employer.

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily operations, track performance metrics, develop team members through coaching and training, and manage escalated customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with cross-functional departments to drive operational success. 

*This position requires holding an NMLS License and meeting qualifications for Qualified Individual licensing in needed states.

What You’ll Do

• Provide hands-on leadership to create a positive, collaborative work environment by setting clear expectations, motivating the team, and supporting professional growth.
• Oversee team performance, focusing on metrics like productivity, efficiency, quality, and SLA adherence, while driving continuous improvement through coaching and regular evaluations.
• Equip the team with up-to-date product knowledge, best practices, and company policies to ensure consistent, high-quality customer interactions.
• Manage daily team operations, addressing escalated issues, monitoring workflows, and empowering agents to meet SLAs.
• Ensure team adherence to Figure’s policies and standards. 
• Handle administrative responsibilities, such as managing performance records, PTO, and disciplinary actions, in compliance with company policies.
• Serve as a liaison with Workforce Management, HR, and IT to resolve employee concerns and maintain operational efficiency.

What We Look For

• 3–5 years of leadership experience in customer support, preferably in contact centers or financial services industries, with a proven ability to manage performance metrics and drive team improvements.
• Strong communication and interpersonal skills, with the ability to inspire, develop, and hold team members accountable while fostering a culture of excellence and continuous improvement.
• Proven ability to ensure policy adherence, taking full ownership of team results.
• Strategic thinker with advanced problem-solving skills, capable of implementing innovative solutions in dynamic, evolving environments.
• Results-driven leader with confident, compassionate communication skills, effective in engaging with both team members and leadership.
• High proficiency in workforce management tools, CRM systems, and data analysis platforms.

Salary

• Compensation Range: $77,400 - $86,000/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-MM1 #LI-Hybrid

Project Manager - Railroad Civil Track Design  

Benesch is growing its national Railroad Division, and we are looking for a Project Manager to help lead the continued expansion of our Civil Track team. The Civil Track team focuses on delivering complex rail infrastructure projects, including mainline and corridor track improvements, rail yard and terminal expansions, siding extensions, industrial track programs, and fast-paced design-build initiatives that strengthen rail networks nationwide. 

As a Project Manager for the Civil Track team, you will lead multidisciplinary rail projects, manage key client relationships, mentor engineering staff, and support business development efforts that help grow Benesch’s rail presence. Approximately 25% of this role focuses on relationship-building, proposals, and market growth. This is more than a delivery role. It is an opportunity to help shape a high-performing rail team while supporting major freight and passenger rail clients. With a strong backlog and rising demand, this position is critical to advancing project delivery, expanding client partnerships, and driving long term growth.

Location

This position offers hybrid flexibility in the following offices that support Railroad Track operations and business development: Omaha, NE; Milwaukee, WI; Chicago, IL; Naperville, IL; Charlotte, NC; Raleigh, NC

Fully remote arrangements may be considered for highly experienced candidates, though in-office collaboration is preferred when managing direct team members.

The Impact You Will Have

• Lead railroad track design and infrastructure projects from planning through design and into construction support
• Manage scope, schedule, and budget while ensuring high-quality delivery. Serve as a seller-doer by building client relationships, identifying opportunities, and supporting proposal development
• Collaborate with Project Managers and Group Leaders across the national Railroad Division to balance resources and workload
• Mentor and guide engineering staff ranging from junior engineers to senior technical professionals
• Support major railroad clients while helping expand relationships with short-line and regional railroads
• Represent Benesch at industry events, conferences, and client meetings

What We Are Looking For

• Licensed Professional Engineer
• Bachelor of Science in Civil Engineering
• 12+ years of industry experience with at least 8 years focused on rail track design
• Proficiency with MicroStation and Inroads or OpenRoads or OpenRail
• Experience managing scope, schedule, and budget on complex projects
• Strong client-facing experience with established industry relationships
• Experience supporting or leading proposal development
• Demonstrated ability to lead technical staff and review engineering drawings #LI-MM1

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates

Client service

• Maintains regular, professional contact to create and foster relationships with client representatives
• Researches and resolves issues and requests in a timely manner, including issues requiring direct interactions
• Answers questions related to benefits program
• Conducts reviews and works to provide guidance on compliance related matters

Client meetings

• Assists in and prepares materials and collateral for meetings and discussions
• Actively participates in discussions
• Records and reports meeting discussion and action items
• Carrier and vendor management
• Oversees new vendor/carrier implementations
• Reviews carrier, vendor, and plan documents and contracts
• Maintains regular contact with carrier and vendor representatives to ensure client advocacy and that issues are being resolved in a timely manner

Communication and education

• Works with clients to develop short and long-term employee communication objectives
• Creates member facing collateral pieces to promote and clarify benefit program features
• Leads in person, virtual, and telephonic sessions to provide information and plan details to participants
• Uses regular interactions to update clients on carrier and vendor partner features and services

Internal partnerships

• Actively participates and contributes to client service team operations
• Effectively communicates client updates to appropriate team members
• Assists with other team duties as needed – i.e., position vacancy, cover personal time off, etc.

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• Attains and maintains state life and health license in accordance with IMA standards
• Bachelor’s degree in relevant field or equivalent job experience
• 4 or more years of relevant experience
• Intermediate MS office skills (specifically PowerPoint, Outlook, Word, and Excel)
• Ability to learn and work in agency/client management systems and other related software and technology platforms
• Ability to work independently
• Intermediate interpersonal communication skills – written and oral – with the ability to articulate ideas and information in a clear and concise manner
• Demonstrates critical thinking and problem solving
• Ability to present information in a group setting (in person and virtually)
• Intermediate organizational skills including the ability to manage multiple projects with variable deadlines
• Possesses high degree of diplomacy and tact while maintaining confidentially

#LI-JS1

The Field Manager is responsible for managing and supporting a team of up to 10 technicians, ensuring high-quality service delivery, safety compliance, and customer satisfaction. This role focuses on leading day-to-day operations in the field, coaching technicians for performance, and managing resources efficiently to meet branch objectives.  

Education:  

• High school diploma or GED required.  

Experience:   

• Minimum of 2 years of experience in lawn care, landscaping, or chemical application. 

• 1+ years of experience in a supervisory or leadership role preferred  

Skills:   

• Strong leadership and team-building abilities. 

• Knowledge of chemical lawn treatments, fertilizers, and proper safety procedures. 

• Valid driver’s license. 

• Strong leadership, organizational, and communication skills. 

• Excellent organizational, time-management, and problem-solving skills. 

• Strong customer service skills with a focus on issue resolution. 

• Proficiency in using technology, including Microsoft Office Suite or similar, scheduling software, and CRM systems. 

• Ability to handle multiple priorities and make decisions in a fast-paced environment. 

• Ability to obtain necessary state certifications for chemical application, if not already certified. 

• Ability to lift and carry up to 50 lbs regularly. 

• Comfortable working outdoors in varying weather conditions. 

• Capability to operate lawn care equipment and safely handle chemical products.  

General Responsibilities: 

• Directly supervise and mentor up to 10 lawn care technicians, fostering a positive and productive work environment. 

• Conduct daily check-ins, coordinate schedules, and ensure technicians are equipped with necessary tools, materials, and safety gear. 

• Monitor and evaluate technician performance, providing coaching, feedback, and support as needed. 

• Ensure adherence to company standards and safety protocols, including the proper application of chemicals and equipment use. 

• Address any operational issues promptly, including equipment maintenance, product usage, and scheduling conflicts. 

• Collaborate with technicians to address customer concerns, resolve service issues, and ensure overall satisfaction. 

• Conduct quality assurance checks in the field to verify the effectiveness of treatments and services. 

• Act as a liaison between customers and the branch, escalating issues when necessary. 

• Conduct field audits to assess service quality, technician performance, and equipment usage. 

• Serve as the primary point of escalation for customer concerns, addressing issues promptly and professionally. 

• Conduct on-site visits to inspect work quality, answer customer questions, and recommend additional services. 

• Ensure customer feedback is documented and used to improve service delivery. 

• Enforce company safety protocols and ensure compliance with chemical handling and application guidelines. 

• Support management with operational insights to improve processes and efficiency. 

• Ensure the team adheres to local, state, and federal regulations regarding pesticide use, environmental protection, and worker safety. 

• Conduct regular safety inspections and training sessions. 

• Resolve field-level operational issues, such as equipment malfunctions, customer concerns, or schedule adjustments. 

• Manage the maintenance and readiness of vehicles, equipment, and tools used by field technicians. 

• Monitor chemical and supply inventory levels, ensuring timely replenishment and adequate stock. 

• Train technicians on safety procedures, equipment operation, chemical application, and customer service best practices. 

• Report equipment issues and coordinate repairs or replacements. 

• Monitor field performance to ensure that work is done efficiently and meets required standards. 

• Report on operational results and team performance to the lead service manager (e.g., OM/BM/GM). 

• Maintain accurate records of technician certifications, safety meetings, and compliance audits. 

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Venice/Port Charlotte, FL area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Venice/Port Charlotte, FL area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Location

This internship will be based in Charlotte, NC.

Reporting

This intern will report to the Customer Experience Manager.

Internship Overview

Palmetto is seeking a motivated, analytical, and curious student to join the Customer Experience team for a summer internship. This role is designed to provide hands-on experience analyzing customer and operational data to identify trends, uncover opportunities, and recommend improvements that enhance the overall customer experience.

The intern will partner closely with Customer Experience and Operations leaders to evaluate key metrics such as CSAT, call volume, contact drivers, and operational performance. This role will provide meaningful exposure to business operations, data-driven decision making, and process improvement in a fast-paced, mission-driven environment.

This internship is structured to provide practical development while delivering measurable business value through actionable insights and recommendations.

Core Responsibilities

The intern will support the Customer Experience team through project-based work and ongoing initiatives. Responsibilities may include:

• Analyzing CSAT data to identify trends, root causes of customer dissatisfaction, and improvement opportunities
• Reviewing customer contact drivers to understand why customers are reaching out and identifying ways to reduce unnecessary contact volume
• Evaluating call volume trends and seasonal patterns to support forecasting and operational planning
• Identifying repeat contact trends and opportunities to improve first contact resolution
• Analyzing customer journey stages to determine when customers most frequently contact support
• Identifying operational bottlenecks or delays across project milestones
• Recommending training opportunities based on customer feedback and interaction trends
• Partnering with cross-functional teams to understand operational processes and improvement opportunities
• Creating dashboards, summaries, and presentations to share findings with leadership
• Completing a defined project with clear deliverables and recommendations by the end of the internship

Qualifications

• Currently enrolled in an undergraduate or graduate program
• Pursuing a degree in Business, Data Analytics, Operations, Customer Experience, Statistics, Economics, or related field
• Strong analytical and problem-solving skills
• Experience working with data in Excel, Google Sheets, or similar tools
• Strong written and verbal communication skills
• Ability to translate data into actionable insights
• Strong organizational and time management skills
• Interest in customer experience, operations, or business analytics
• Prior internship, coursework, or project experience in analytics or operations is a plus
• Interest in renewable energy, climate tech, or mission-driven organizations preferred

🚪 Tip Top Garage Doors

General Manager – Charlotte, NC

$110,000–$150,000 | Full Benefits | Leadership Role

Door Works is seeking a driven, hands-on General Manager to lead our service and installation teams in Charlotte, NC. This role oversees daily operations, field performance, scheduling, inventory, safety, and profitability — ensuring exceptional customer experiences and strong financial results.

What You’ll Do

• Lead service & installation operations

• Manage dispatch, scheduling, and technician performance

• Oversee inventory, fleet maintenance, and operational reporting

• Partner with Sales to drive revenue and margin

• Maintain OSHA compliance and safety training

• Resolve customer concerns and uphold quality standards

• Assist with hiring, onboarding, and team development

What You Bring

• Operations leadership experience (home services preferred)

• Knowledge of residential & commercial garage doors

• Experience with ServiceTitan strongly preferred

• Strong financial & data analysis skills

• Excellent communication and leadership abilities

• Valid Driver’s License

What We Offer

• Competitive salary: $110K–$150K

• Health, Dental, Vision

• PTO & Paid Holidays

• 401(k) with match

• Employer-paid Life, LTD & STD

• Growth opportunities within a leading residential services organization

If you’re ready to lead teams, improve operations, and drive results — apply today and grow with Tip Top. 🚪

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

🚪 Tip Top Garage Doors

General Manager – Charlotte, NC

$110,000–$150,000 | Full Benefits | Leadership Role

Door Works is seeking a driven, hands-on General Manager to lead our service and installation teams in Charlotte, NC. This role oversees daily operations, field performance, scheduling, inventory, safety, and profitability — ensuring exceptional customer experiences and strong financial results.

What You’ll Do

• Lead service & installation operations

• Manage dispatch, scheduling, and technician performance

• Oversee inventory, fleet maintenance, and operational reporting

• Partner with Sales to drive revenue and margin

• Maintain OSHA compliance and safety training

• Resolve customer concerns and uphold quality standards

• Assist with hiring, onboarding, and team development

What You Bring

• Operations leadership experience (home services preferred)

• Knowledge of residential & commercial garage doors

• Experience with ServiceTitan strongly preferred

• Strong financial & data analysis skills

• Excellent communication and leadership abilities

• Valid Driver’s License

What We Offer

• Competitive salary: $110K–$150K

• Health, Dental, Vision

• PTO & Paid Holidays

• 401(k) with match

• Employer-paid Life, LTD & STD

• Growth opportunities within a leading residential services organization

If you’re ready to lead teams, improve operations, and drive results — apply today and grow with Tip Top. 🚪

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Overview

The Sr. Marketing Campaign Manager will support the development and execution of integrated marketing campaigns and programs across multiple channels such as events, digital, social, paid media, and nurture programs. This person will partner with stakeholders in Marketing Communications, Product Marketing, and Marketing Operations to design and execute integrated marketing campaign strategies while monitoring results based on Key Performance Indicators (KPI's).

Job Responsibilities

• Campaign Strategy and Execution: Develop, execute, and manage comprehensive multi-channel marketing campaigns, including email, webinars, events, direct mail, and digital. Ensure seamless execution from planning through to completion in a fast-paced environment, aligning with organizational goals to drive repeatable, scalable results while meeting deadlines and campaign objectives.

• Salesforce Proficiency: Utilize Salesforce to build campaign hierarchies, create detailed reports, and develop dashboards that track and analyze campaign performance metrics, ensuring data-driven decision-making.

• Partnership and Trade Association Management: Manage partnerships and joint partner marketing efforts, ensuring alignment with partner objectives to maximize impact. Identify and collaborate with relevant trade associations within your vertical, securing quarterly sponsorships to expand your marketing reach.

• Project and Budget Management: Leverage platforms such as Monday.com for project management, ensuring timely delivery of campaign components. Manage campaign budgets effectively, ensuring optimal resource allocation and maintaining financial accountability.

• Marketing Platform Proficiency: Demonstrate expertise with platforms such as On24 for webinar execution and Marketo for email marketing, landing page buildout, and smartlist segmentation.

• Performance Forecasting and KPI Management: Analyze and forecast the expected performance of planned marketing programs quarterly, with monthly adjustments to align campaign goals with sales targets and overall business objectives. Continuously monitor and optimize key performance indicators (KPIs) to improve campaign effectiveness.

• Revenue Marketing and Pipeline Development: Collaborate closely with Industry Sales Leaders as a trusted Demand Generation partner to develop a healthy pipeline, integrating marketing efforts into the sales pipeline seamlessly. Plan and execute targeted marketing campaigns aimed at generating sales-qualified leads.

• Content and Persona Alignment: Work with Product & Content Marketing to ensure campaign content aligns with brand positioning, messaging, and buyer personas, effectively targeting key segments.

• Campaign Monitoring and Continuous Improvement: Oversee campaign performance throughout the lifecycle, conducting A/B testing and regularly analyzing campaign metrics and conversion rates. Identify opportunities for optimization and implement best practices to enhance efficiency, accelerate the sales cycle, and continually improve the effectiveness of marketing strategies.

Required Experience, Qualifications, and Skills

• Proven success in managing multi-faceted marketing programs from planning to completion in a fast pace environment.

• Effective at project management, with the ability to take initiative and manage multiple projects at once and deliver within deadlines. Experience using project management tools, such as Workfront.

• Experience using key marketing reporting tools such as Salesforce and Google Analytics.

• Strategic understanding of marketing automation platforms such as Hubspot/Marketo, lead scoring strategies, and the marketing funnel stages (MQL, SQL, etc.).

• Understanding of marketing metrics and funnel analytics to optimize campaigns, and ability to deliver feedback on best strategies to drive demand.

• Writing skills appropriate for demand generation (email, web, social, and campaign ads).

• Communicate effectively on a regularly scheduled cadence between stakeholders to ensure alignment on goals and objectives.

• Comfortable presenting virtually and in person, both internally and externally (webcast, user conferences, etc.).

• Strong leadership and communication skills in delivering vision and strategy for campaigns to senior executives.

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

This position is responsible for pick up and delivery of customer vehicles and  reports to the Operations Manager or designated manager as part of the Transportation/Logistics team.  

Responsibilities

• Safely and efficiently pick up and deliver customer vehicles
• Load and unload customer vehicles
• Prioritize safe driving and maintain a clean driving record in accordance with Carvana’s Commercial Motor Vehicle Driver Qualification Policy.  Consistent, and safe driving is crucial for this role.
• Complete condition reports and complete paperwork related to the pick up and delivery of the vehicle
• Communicate with customers to verify vehicle information and condition of vehicles
• Maintain good flow of communication with all team members and practice good teamwork
• Perform safety inspections as required by DOT, and maintain a DOT Driver log

Qualifications

• High School or GED required
• Maintain a clean driving record and Class A CDL
• Must be able to drive vehicles with either standard or automatic transmissions
• Experience drivng a 2-car (plus) Rollback Tow Truck
• Effective customer relations, communication and interpersonal skills
• Ability to pass a DOT physical, drug screen and a background check
• Previous DOT driving experience preferred
• Must be 18 years of age

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

The physical activity requirements of the position are from Medium to Heavy Physical Work.

• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Frequent – standing, walking, talking, reaching, feeling, grasping, pushing, pulling, 
• Occasional – climbing, balancing, crawling, kneeling, stooping, crouching, lifting
• Potential – running, jumping, yelling, or other rapid or forceful movement in emergency situations
• Frequent driving requires excellent visual activity and manual dexterity
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions:

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Legal Stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

Curious how Shared Services fits into Red Ventures? Click here. 

Red Ventures is hiring a Manager, Technical Risk and Compliance to drive risk reduction across our organization and lead meaningful change wherever risk is not tolerable. This is a player-coach role, you will own the program and stay close to the work. This leader will own the technology risk program across multiple lines of business, from identification and prioritization through remediation and reporting, while establishing trusted partnerships and ensuring compliance obligations are met with rigor and consistency. If your compliance experience has been primarily vendor management and status reporting, this is probably not the right fit. This role includes direct people management responsibility, with a team that grows in scope over time.

What You’ll Do:

• Own the end-to-end technology risk lifecycle across all lines of business, including assessment, prioritization, remediation tracking, and executive reporting, ensuring every risk has a clear owner and is tracked to closure.
• Run the exception program, covering intake, review, approval routing, expiration tracking, and renewal governance, with no exceptions aging without an owner or a remediation commitment.
• Own the vendor and third-party risk assessment program, scoping and sequencing assessments based on exposure and business criticality, and embedding vendor risk review into onboarding and renewal cycles with Procurement and Legal.
• Drive compliance posture across PCI, SOC2, ISO 27001, and NYDFS, maintain the full obligation calendar, direct the team on assessments and evidence collection, and ensure no regulatory deadline is a surprise.
• Perform hands-on control testing, not just documentation review, but validating that technical controls are actually working, including logging enablement, encryption enforcement, and access scoping, and knowing when a screenshot is not sufficient evidence.
• Translate regulatory requirements into specific technical configurations and work directly with engineering to close gaps, you can read cloud configurations, IAM policies, and security tool outputs and assess whether a control is actually in place.
• Leverage AI tools and automation to accelerate compliance workflows, from drafting control narratives and risk assessments to streamlining evidence collection, closing audit gaps faster, and reducing manual toil across recurring compliance tasks.
• Assess AI, ML systems, and automated pipelines from a risk and compliance lens, understanding data flows, model governance, and where traditional frameworks require interpretation or adaptation.
• Eliminate the highest-friction manual GRC and compliance processes through tooling and workflow automation, targeting meaningful burden reduction within the first year.
• Serve as the security organization's primary interface to the business, building trusted relationships with BU leaders, Engineering, Finance, Legal, and Compliance, and translating risk into financial exposure, operational disruption, and regulatory consequence.

What We’re Looking For:

• Proven risk program ownership, has built or significantly matured a technology risk lifecycle end-to-end, and has been the one pulling evidence and validating controls, not just managing the auditor relationship.
• Technical compliance depth, 3 or more years in a GRC, compliance, or risk role where you were also the person who could validate the technical fix, not just track it in a spreadsheet.
• Hands-on audit experience, you have owned at least one major framework audit end-to-end, SOC 2 Type II, PCI DSS, or HIPAA, including evidence collection, control testing, and auditor response.
• Multi-stakeholder risk communication, translates technical risk into business impact for non-technical leaders across diverse business units.
• Automation-first mindset, track record of eliminating manual GRC or security processes through tooling, workflow automation, and AI-assisted compliance tasks.
• Cross-functional partnership builder, builds lasting relationships with Engineering, Finance, Legal, and BU leaders to drive risk accountability.
• Security architecture fluency, understands secure design principles, can read and evaluate cloud configurations and IAM policies, and can lead engineers through design reviews and risk mitigation work.
• Operates independently, sets direction, resolves blockers, and escalates only when a true decision is needed.
• AI and emerging tech risk awareness, can assess and advise on risks from AI adoption, automated pipelines, cloud architectures, and third-party integrations.
• People leader who develops talent, actively growing the team toward greater scope and ownership.

Minimum Qualifications: 

• At least 7 years of experience in cybersecurity, technology risk, or security operations.
• Demonstrated experience owning a technology risk program, not just contributing to one.
• Experience leading cross-functional risk assessments across multiple business units or technology domains.
• Strong understanding of risk and control frameworks including NIST, ISO 27001, and FAIR.
• Experience in regulated environments including SOC2, PCI, and NYDFS.
• Proven track record of automating manual security or GRC processes, including use of AI tools for compliance acceleration.
• Ability to assess AI, ML systems, and automated workflows from a risk and compliance perspective, including data flows and model governance.
• Strong stakeholder influence skills, with the ability to lead without authority.
• Experience managing technical and risk teams.

Preferred Qualifications: 

• Multi-business-unit or holding company experience, with familiarity operating in federated environments where risk priorities and technology stacks vary by business unit.
• Hands-on GRC platform experience with ServiceNow GRC, Archer, OneTrust, Drata, Vanta, or similar, including workflow automation and reporting configuration.
• Has designed a vendor risk assessment program from scratch, not just contributed to an existing one.
• Experience building risk dashboards or executive risk briefings that were used to drive business decisions.
• Active certifications such as CISA, CRISC, CCSP, or AWS Security Specialty.
• Prior experience at a company that went through a SOC 2 Type II or PCI Level 1 audit from scratch.
• Background that started in IT, cloud, or security engineering before moving into risk and compliance.
  
  

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $150,000 - $210,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LM2 #LI-HYBRID

The Opportunity

InCharge Energy is seeking a detail-oriented Electric Vehicle Charging Station (EVCS) Technician to enhance our service operations and contribute to our ongoing growth. Service is at the core of our company, supported by cutting-edge software, expert project management, and seamless equipment integration. These elements reinforce our service division, positioning it as a key driver in the company’s growth strategy. The EVCS Technician will work within the service operations division, reporting directly to the Field Service Manager. This role presents an exciting opportunity to work with state-of-the-art equipment and deliver exceptional service, playing a vital role in our mission to support the transition to electric vehicles. You’ll also receive a company vehicle to use for work purposes, equipped with GPS tracking for safety and accountability.

What You’ll Do

• Diagnose and repair electrical charging infrastructure with precision using advanced tools and techniques, from computer diagnostics to basic electrical repairs
• Maintain meticulous records for all repairs and installations and coordinate seamlessly with third parties/vendors to ensure flawless project execution
• Ensure all services and projects are completed on time, within scope, and budget, with a keen focus on resource allocation and client satisfaction
• Proactively offer clients additional services, including service agreements, preventative maintenance plans, InControl monitoring software, and other revenue-generating items. Create warm leads for the sales team to explore opportunities for selling additional EV chargers and ask for referrals to expand our customer base
• Provide and maintain your own basic hand tools required for performing work on EV chargers
• Adhere to all safety protocols and procedures to ensure a safe working environment. Maintain a high standard of safety practices while working with high voltage and in various environmental conditions
• Track charging infrastructure performance, provide detailed progress reports, and escalate issues to management as needed
• Uphold the highest standards of professionalism at client sites and foster strong relationships with third parties/vendors
• Continue developing your expertise through ongoing training and certifications provided by InCharge Energy.

Your Experience and Capabilities

• 2+ years of hands-on experience in electrical, EV, or a related client-facing role
• Associate’s degree or certification in a relevant technical field
• Journeyman’s license or higher, or formal electrical training, is strongly preferred
• Strong knowledge of electric vehicle charging systems, electric vehicle technology, and electrical systems
• Proven ability to troubleshoot electrical and mechanical issues effectively
• Self-starter with a proactive attitude and adaptability to start-up environments
• Excellent communication skills and attention to detail
• Valid driver’s license, with a clean driving record and ability to travel 75%+ within your assigned territory and nearby regions; occasional travel across the U.S. may be required

Physical and Environmental Demands

• Include but are not limited to: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage
• Must be comfortable independently operating a vehicle for extended periods and flying domestically for work-related travel

Job Requirements

• Must provide and maintain your own set of hand tools necessary to perform the duties of the role
• Flexibility to work occasional overtime or adjusted hours to support service schedules and customer needs
• Must maintain a clean driving record and comply with all company vehicle and safety policies

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

• Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
• A natural relationship-builder with consultative sales instincts
• Motivated by helping local businesses grow and succeed
• Confident enough to trust N2's proven system and make it your own

What You'll Do

• Conduct consultative meetings with local business owners to establish long-term advertising partnerships
• Build meaningful relationships within the community using a proven engagement model
• Connect local businesses with their ideal customers through your publication
• Engage with homeowners to capture authentic, community-driven content
• Manage your territory, sales pipeline, and publication operations
• Partner with N2's national team for design, production, training, and ongoing support
• Lead your publication's growth as the face of Stroll in your market

What You’ll Love

• Ownership, Not Just Employment – Build and manage a local publication business in your market
• Flexible Schedule – Design your workday around your life
• Comprehensive Training – Proven, repeatable systems to guide your success
• Award-Winning Culture – Supportive, nationally recognized team behind you
• Community Impact – Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

• High school diploma or GED
• US Resident
• Ability to operate a home-based business with local community engagement

This role requires an in-office schedule Monday through Friday and will be based in our South Charlotte, NC Headquarters each week.

Curious how Shared Services fits into Red Ventures? Click here. 

The Lead Engineering Technician is responsible for the day-to-day operations of a multi-building campus including owner occupied and third-party tenant space. This position serves as the organization’s dedicated HVAC technician and will self-perform preventive maintenance and repairs. In addition to HVAC, this role provides oversight of all base building systems and will directly supervise two facility technicians.

What You’ll Do:

HVAC – Self-Performance & Program Ownership

• Serve as the primary, hands-on HVAC technician for the campus.
• Perform preventive maintenance, diagnostics, and repairs on rooftop units, split systems, cooling towers, VAV systems, and associated controls.
• Maintain refrigerant logs, EPA compliance documentation, and service records in accordance with Section 608 requirements.
• Develop and manage a preventive maintenance (PM) calendar covering HVAC equipment across all buildings.
• Respond to HVAC-related tenant and occupant service requests in a timely manner.
• Evaluate and recommend capital improvements, equipment replacements, and energy efficiency upgrades.

Electrical & Plumbing Oversight

• Oversee and troubleshoot minor electrical issues including lighting, panel inspections, breakers, and emergency systems; coordinate with licensed electricians as required for permitted work.
• Manage routine plumbing maintenance including fixtures, drain lines, water heaters, backflow preventers, and irrigation systems; escalate and coordinate licensed plumber involvement as needed.
• Conduct routine inspections to identify and address electrical and plumbing deficiencies before they escalate.

Team Leadership & Supervision

• Directly supervise and mentor two Facilities Technicians, assigning daily work orders and ensuring quality execution.
• Conduct performance check-ins, provide technical guidance, and support the professional development of direct reports.
• Coordinate team schedules to ensure adequate coverage across all occupied buildings during standard business hours and on-call situations.

Multi-Tenant Campus Operations

• Serve as the facilities point of contact for third-party tenant maintenance requests across the two tenant-occupied buildings, ensuring compliance with lease obligations.
• Maintain building systems in an owner-occupied building to the highest standard of performance and appearance.
• Maintain accurate records of all maintenance activities, warranties, and equipment documentation across all buildings.

Vendor & Contract Management

• Identify when work exceeds in-house scope and manage specialty vendor relationships for life safety, elevators, fire suppression, and permitted trades.
• Obtain and review vendor quotes, track work orders, and verify completion quality.
• Assist in building the in-house HVAC program by identifying required tools, spare parts inventory, and service procedures.
  
  

What We’re Looking For:

• Advanced proficiency in commercial HVAC systems including refrigeration cycles, controls, and building automation systems (BAS).
• Working knowledge of commercial electrical systems (low-voltage controls, 480V equipment) and plumbing systems.
• Ability to read and interpret mechanical, electrical, and plumbing (MEP) drawings and equipment schematics.
• Strong diagnostic and troubleshooting skills with the ability to assess root cause and implement durable solutions.
• Supervisory and team leadership skills with the ability to delegate, coach, and hold others accountable.
• Effective communication skills for interacting with tenants, ownership, and vendors in a professional manner.
• Organizational skills to manage multiple buildings, work orders, PM schedules, and compliance records simultaneously.
• Proficiency with computerized maintenance management systems (CMMS) or facilities management software.

Minimum Qualifications:

• High school diploma or GED required; Associate’s degree or technical/vocational training in HVAC, mechanical systems, or a related field preferred.
• 5+ years of hands-on commercial HVAC experience, including installation, maintenance, and repair.
• 1+ year of supervisory or lead technician experience.
• EPA Section 608 Universal Certification (required – must possess at time of hire).
• Valid driver’s license with a clean driving record.
• Demonstrated ability to self-perform HVAC work without vendor support.
• Ability to lift up to 50 lbs, work at heights, and operate in confined spaces as required.

Additionally:

• This is a full-time, on-site position. Hybrid or remote arrangements are not available for this role.
• On-call availability is required for after-hours emergencies across occupied buildings; an on-call rotation schedule will be established with the facilities team.
• The organization is actively building its in-house facilities capability. This role will have meaningful input into program design, tooling, and standard operating procedures.

Physical Requirements & Work Environment:

• This role is primarily performed in an office environment.
• Prolonged periods of sitting at a desk and using standard office equipment, including a computer, keyboard, mouse, and telephone.
• Ability to occasionally lift or move up to 5 pounds (e.g., office supplies, files, or a laptop).
• The work environment is typically a climate-controlled office setting with moderate noise levels.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $40.87/hr - $64.90/hr per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI-LM2

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires an in-office schedule Monday through Friday and will be based in our South Charlotte, NC Headquarters each week.

Curious how Shared Services fits into Red Ventures? Click here. 

The Facilities Manager is responsible for the day-to-day operation, safety, and performance of Red Ventures’ campus facilities, ensuring an efficient, reliable, and high-quality workplace environment for employees. This role oversees building systems, preventive maintenance programs, vendor performance, and service delivery across the campus, while ensuring facilities meet operational, safety, and compliance standards. 

The Facilities Manager partners closely with internal stakeholders, service providers, and contractors to proactively address facility needs, minimize disruption to daily operations, and continuously improve the employee workplace experience. While the role may support facility upgrades and improvement initiatives as needed, the primary focus is operational excellence, lifecycle asset management, and responsive facilities support. This position also includes direct management of technician(s) and may involve occasional multi-site support across additional Red Ventures locations.

What You’ll Do:

Project Support & Operational Coordination

• Support facility renovation, construction, and capital improvement initiatives by providing operational expertise, site coordination, and continuity between ongoing facility operations and active projects.
• Partner with the Project Manager and contractors to help define scopes of work, validate operational requirements, and ensure projects align with long-term facility standards and business needs.
• Assist with reviewing project pricing, schedules, and phasing to help minimize disruption to daily operations and ensure operational readiness.
• Coordinate on-site activities, monitor impacts to building operations, and communicate operational considerations, risks, and status updates to internal stakeholders as needed.

Facilities Operations & Preventive Maintenance

• Plan, schedule, and oversee preventive maintenance programs across all campus buildings to ensure reliability, safety, and longevity of building systems while minimizing disruption to business operations.
• Monitor building systems and infrastructure (HVAC, electrical, plumbing, life safety, vertical transportation, etc.) and coordinate corrective maintenance as needed.
• Manage ongoing campus operational initiatives such as carpet replacement, exterior cleaning, parking deck maintenance, and seasonal readiness programs.
• Support occupancy readiness & campus layout efforts through planning, contractor coordination, and workspace preparation.

Vendor & Contract Management

• Serve as the primary point of contact for all facilities service providers, ensuring consistent service delivery across maintenance, operations, and facility support functions.
• Coordinate vendor schedules, site access, on-site escorts, work verification, and follow-up to ensure work is completed safely, accurately, and to expected standards.
• Lead vendor quarterly business reviews, evaluate efficiencies, and identify opportunities for service improvement or cost reduction.
• Conduct vendor market research to assess alternatives and ensure competitive pricing. Recommend contract renewals or changes as appropriate.

Budgeting & Cost Optimization

• Support the development and management of facilities operating budgets, including service contracts, maintenance programs, and operational initiatives.
• Track expenses against budget, review and approve invoices, requisitions, and payments, and ensure proper cost allocation and documentation.
• Identify and implement cost-optimization opportunities while maintaining service quality, including efficiency improvements, preventive maintenance enhancements, and space utilization strategies.

Cross-Campus & Multi-Site Support

• Provide facilities support, project coordination and/or potential vendor engagement for RV offices outside the Charlotte campus, including New York City, Atlanta, and Puerto Rico locations.
• Coordinate remote vendor support, preventive maintenance schedules, and service requests to ensure consistent standards and service levels across all locations.
• Maintain regular communication with local stakeholders to address facility needs, share updates, and support operational continuity at remote sites.

Administrative & Operational Support

• Manage facility service requests and campus repair needs, ensuring timely response, appropriate prioritization, and accurate documentation within applicable systems.
• Maintain records related to maintenance activities, inspections, warranties, vendor contracts, and compliance requirements.
• Ensure operational continuity through proactive coordination with internal partners, vendors, and leadership, anticipating facility needs before they impact the business.

People Leadership

• Manage a small team of facility technicians.
• Set and communicate clear expectations by defining scopes and delegating tasks, and setting priorities, success measures, and standards of performance.
• Provide ongoing feedback and coaching to support performance and skills growth.
• Maintain open, timely two-way communication by sharing relevant information, translating decisions into team context, and listening and responding to employee needs.
• Supporting workforce scheduling, workload balancing, and on-site coverage to meet operational demands.