Hawthorne Residential Partners
Your next opportunity starts here! Explore current openings across our communities and corporate teams, and discover how you can be part of Hawthorne’s Live It mission. Whether you’re passionate about creating exceptional resident experiences, supporting our teams, or driving operational excellence, there’s a place for you to grow with us.
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Creative Manager
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Creative Manager | Hawthorne Residential Partners
Location: Remote
Creative Manager | Position Summary
The Creative Manager plays a key role in bringing the Hawthorne brand to life across our portfolio. This position leads the planning, coordination, and execution of creative and marketing projects while also contributing directly to design and content development.
This role sits at the intersection of strategy, creativity, and execution—ensuring projects are delivered on time, on brand, and reflective of Hawthorne’s mission. From campaign concepts to community-level materials, this position ensures every detail is thoughtful, consistent, and impactful.
Creative Manager | Job Functions
Creative Development & Design
- Act as creative design lead for marketing graphics and illustrations
- Execute design work across a variety of formats, including:
- Digital campaigns
- Social media content
- Print collateral and signage
- Email and promotional materials
- Translate marketing and brand strategy into visually compelling, on-brand creative
- Provide creative direction across projects, ensuring a cohesive visual and storytelling approach
- Maintain consistency across all creative assets, ensuring alignment with Hawthorne’s brand standards
- Serve as a brand guardian, ensuring all materials reflect Hawthorne’s voice, tone, and visual identity
Project Management & Execution
- Manage the full lifecycle of creative projects—from intake and briefing through final delivery
- Develop and maintain project timelines, workflows, and deliverables
- Ensure projects are completed on time, on brand, and aligned with marketing priorities
- Review and approve creative deliverables to ensure accuracy, quality, and brand alignment
Creative Asset & System Management
- Manage and maintain internal creative asset management systems, ensuring all assets are organized, accessible, and up to date
- Establish and enforce standards for file naming, version control, and asset organization
- Oversee the lifecycle of creative assets, ensuring teams are using the most current, approved materials
- Partner with teams to streamline asset access and improve efficiency across marketing and on-site teams
Collaborate Cross-Functionally
- Collaborate with leadership to align creative initiatives with broader marketing and brand strategy
- Partner with Corporate and Community Teams to meet creative goals while maintaining brand consistency
- Collaborate with leadership to align creative initiatives with broader marketing and brand strategy
Required Qualifications:
- 5+ years' experience in marketing or related fields
- Experience in Adobe Suite, Figma
- Experience in multifamily, real estate, or hospitality strongly preferred.
- Experience in marketing, branding, or content creation
- Strong written and visual communication skills
- Strong self-management skills
- Oversees timelines and proactively advances projects to ensure on-time completion
- Ability to manage multiple priorities and travel regularly
- Comfort working autonomously and cross-functionally
- Creative thinker with an eye for detail and storytelling
Benefits That Matter
When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially.
Here’s what you can look forward to:
Personal & Financial Benefits
- Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time.
- Make an Impact: Enjoy 16 hours of paid volunteer time annually.
- Recharge & Celebrate:
- 10 paid holidays + 1 floating holiday of your choice
- 8 hours off to celebrate your birthday
- Future Planning: Company 401(k) match to support your financial goals.
- Financial Wellness Reimbursement: Resources to support your long-term financial health.
- Referral Bonuses: Earn rewards for bringing great talent to the team.
- Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Personal & Professional Development
- Comprehensive Onboarding: Feel supported and prepared from day one.
- Ongoing Learning: Tailored training programs to help you grow your skills and career.
- Career Pathing: Clear, defined progression opportunities.
- Hawthorne Cares Fund: Financial assistance available for unexpected emergencies.
- Celebrate Success: Participate in annual Sales Rally events and contests.
- Education Reimbursement: We invest in your continued learning.
Health & Wellness Benefits
- Medical & Vision: Comprehensive plans designed for peace of mind.
- Dental & Life Insurance: 100% company-paid coverage.
- Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
- 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
- Wellness Incentives: Earn rewards for taking care of your health.
- Short-Term & Long-Term Disability Plan: Added protection for life’s unexpected moments.
- Leave Bank: Additional paid time off during medical emergencies or natural disasters.
- Fitness Reimbursement: Cash toward your gym or fitness membership.
- Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
- New Parent Perk: One year of free diapers for growing families.*
About Hawthorne
Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.
Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.
Hawthorne is an equal opportunity employer.
Ready to apply?
Apply to Hawthorne Residential Partners
Regional Manager
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Regional Manager | Hawthorne Residential Partners
Regional Manager | Position Summary
The Regional Manager is responsible for the overall financial, operational, and cultural performance of an assigned portfolio of apartment communities. This role partners closely with Community Managers, corporate leadership, and ownership groups to ensure strong occupancy, revenue growth, expense control, compliance, and team development.
The Regional Manager sets the tone for leadership across the portfolio by modeling accountability, clarity, professionalism, and a commitment to Hawthorne’s Live It culture.
Regional Manager | Job Functions
Portfolio Leadership and Operational Oversight
- Oversee performance of assigned communities across financial, operational, and service metrics
• Conduct regular site visits to evaluate operations, apartment home presentation, team effectiveness, and compliance
• Establish clear expectations for Community Managers and hold teams accountable to company standards
• Support communities during staffing transitions, acquisitions, performance challenges, and growth initiatives
• Reinforce Hawthorne policies, procedures, and operational consistency across the portfolio
Financial Strategy and Performance Management
- Review monthly financial statements, budgets, and variance reports
• Partner with Community Managers to develop strategies that improve occupancy, rental income, and expense control
• Lead annual budget preparation and forecasting
• Monitor capital improvements and renovation projects
• Participate in ownership reporting, financial reviews, and strategic planning discussions
Talent Development and Leadership Coaching
- Recruit, mentor, and develop Community Managers and onsite leaders
• Conduct performance evaluations and provide structured feedback
• Identify high potential team members and support succession planning
• Promote leadership growth aligned with Hawthorne’s Career Path Program
Compliance and Risk Management
- Ensure adherence to company policies, management agreements, and regulatory requirements
•Maintain discretion and confidentiality regarding personnel matters, financial data, and ownership communications
• Support crisis management and emergency response planning
Resident Experience and Brand Stewardship
- Maintain high standards for apartment home presentation and customer service
• Support reputation management through review monitoring and resident engagement
• Champion Hawthorne’s Live It culture across the portfolio
Regional Manager | Education, Experience, and License Qualifications
Education:
- High School Diploma or GED required
- Bachelor’s degree in Business, Management, or related field preferred
Experience:
- Three to five years of successful experience as a Regional Manager required
- Multi site or portfolio oversight experience preferred
- Proven success driving occupancy, NOI growth, and expense management
- Experience leading, coaching, and developing onsite leadership teams
- Industry software experience in Yardi Voyager and Microsoft Office required
Licenses and Certifications:
- Valid Driver’s License required
- CAM, CAPS, ARM, or other industry certifications preferred
Benefits that Matter
When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:
Personal & Financial Benefits
- Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
- Make an Impact: Enjoy 16 hours of paid volunteer time annually.
- Recharge & Celebrate:
- 10 paid holidays + 1 floating holiday of your choice
- 8 hours off to celebrate your birthday
- Future Planning: Company 401(k) match to support your financial goals.
- Financial Wellness Reimbursement: Resources to support your long-term financial health.
- Referral Bonuses: Earn rewards for bringing great talent to the team.
- Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Personal & Professional Development
- Comprehensive Onboarding: Feel supported and prepared from day one.
- Ongoing Learning: Tailored training programs to help you grow your skills and career.
- Education Reimbursement: We invest in your continued learning.
Health & Wellness Benefits
- Medical & Vision: Comprehensive plans designed for peace of mind.
- Dental Insurance & Life Insurance: 100% company-paid coverage.
- Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
- 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
- Wellness Incentives: Earn rewards for taking care of your health.
- Long-Term Disability Plan: Added protection for life’s unexpected moments.
- Leave Bank: Additional paid time off during medical emergencies or natural disasters.
- Fitness Reimbursement: Cash toward your gym or fitness membership.
- Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
- New Parent Perk: One year of free diapers for growing families.*
About Hawthorne
Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.
Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.
Hawthorne is an equal opportunity employer.
Ready to apply?
Apply to Hawthorne Residential Partners
Accounts Payable & Vendor Compliance Associate
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Accounts Payable & Vendor Compliance Associate | Position Summary
The Accounts Payable & Vendor Compliance Associate is responsible for supporting vendor compliance programs and policies, reconciling and researching national vendor statements, processing vendor compliance tasks, assisting vendors with vendor platform use, supporting 3rd party utility expense management (UEM) platforms, supporting vendor and utility account management for takeovers and disposition of properties, and assisting with vendor and payable compliance projects.
Accounts Payable & Vendor Compliance Associate | Job Functions
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Perform vendor statement reconciliation for national vendors.
- Review and resolve vendor issues.
- Provide back-up support for regional management team on vendor issues.
- Execute vendor compliance processes including new vendor set-up, W-9’s, & certificate of insurance.
- Review & process expense reports in Concur.
- Assist with user maintenance for Concur expense reporting and travel program as directed by manager.
- Complete property onboarding responsibilities related to payables and vendor compliance including but not limited to:
- Establish utility accounts for new takeovers/new developments as directed by the Property Transitions Department including setting up accounts with utility providers, setting up automatic drafts, setting up utility provider portals for paperless billing, updating utility logs, and enrolling in 3rd party utility expense management programs (if applicable).
- Complete NCUC applications for NC submeter properties as directed by the Property Transitions Department.
- Review property’s existing vendors and setup vendors for immediate payment as approved by the Property Transitions Department.
- Enter open payables at takeover into Yardi as directed by the Property Transitions Department.
- Complete and save signed W9 in company SharePoint.
- Complete property offboarding responsibilities related to payables and vendor compliance including but not limited to:
- Manage timely utility account disconnects for sold properties and account management transfers to new management companies for property dispositions coordinating closely with new owner/new management company to avoid disconnects as directed by the Property Transitions Department.
- Prepare and send vendor notice letters for property dispositions.
- Assist with pulling support for outgoing property due diligences such as utility invoices from Yardi, the UEM provider or from utility company portal as directed by the Property Transitions Department.
- Setup/maintain property payment information for Amazon national account.
- Maintain various logs and trackers including but not limited to: national account recon tracker, NCUC Docket log.
- Assist with annual 1099 process.
- Prepare and send annual vendor letters.
- May provide payable data entry support to Regional Managers during takeovers, dispositions, or during times of Community Manager position openings at request and with approval from Accounts Payable & Vendor Compliance Manager.
- Participate in special projects and department support as directed.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Must have strong attention to details to be able to accurately process payable and vendor data, identify discrepancies, and ensure accuracy.
- Must have excellent verbal and written communication skills to interact with vendors, property managers, accounting, and other stakeholders.
- Must have the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
- Must be able to maintain confidentiality.
- Experience with vendor and payable compliance preferred.
LOCATION & HOURS:
Full-time, hybrid in-office in Greensboro, NC.
Hours of Work: business hours with flexible scheduling. 7:45am/8:45am to 4:45pm/5:45pm Monday through Friday. Remote every other Friday.
EXPERIENCE & EDUCATION:
High school diploma or GED required. Associate’s degree in Accounting or related business experience preferred. Previous experience in vendor management or apartment industry accounting preferred.
Benefits that Matter
When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:
Personal & Financial Benefits
- Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
- Make an Impact: Enjoy 16 hours of paid volunteer time annually.
- Recharge & Celebrate:
- 10 paid holidays + 1 floating holiday of your choice
- 8 hours off to celebrate your birthday
- Future Planning: Company 401(k) match to support your financial goals.
- Financial Wellness Reimbursement: Resources to support your long-term financial health.
- Referral Bonuses: Earn rewards for bringing great talent to the team.
- Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Health & Wellness Benefits
- Medical & Vision: Comprehensive plans designed for peace of mind.
- Dental Insurance & Life Insurance: 100% company-paid coverage.
- Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
- 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
- Wellness Incentives: Earn rewards for taking care of your health.
- Short-Term & Long-Term Disability Plans: Added protection for life’s unexpected moments.
- Leave Bank: Additional paid time off during medical emergencies or natural disasters.
- Fitness Reimbursement: Cash toward your gym or fitness membership.
- Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
- New Parent Perk: One year of free diapers for growing families.*
About Hawthorne
Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.
Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.
Hawthorne is an equal opportunity employer.
Ready to apply?
Apply to Hawthorne Residential Partners
Digital Marketing Specialist
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Digital Marketing Specialist - Hawthorne Residential Partners
Location: Hybrid, with travel required to the Greensboro, NC Corporate Office
Digital Marketing Specialist | Position Summary
The Digital Marketing Specialist plays a key role in managing and enhancing Hawthorne’s digital presence across multiple platforms. This position supports the execution, optimization, and performance tracking of online marketing efforts, including website management, search engine marketing, social media strategy, search engine optimization, and analytics reporting. This role partners closely with Marketing, Operations, and external vendor partners to ensure a consistent, data-driven, and brand-aligned digital experience across all Hawthorne communities.
Digital Marketing Specialist | Job Functions
- Website and SEO Management
- Oversee performance, content, and ongoing updates of community websites to ensure accuracy, accessibility, and engagement
- Implement on-page SEO best practices, including metadata, keyword integration, and image optimization
- Partner with vendors to support new website launches, floor plan updates, and user experience enhancements
- Audit and report on website performance metrics, including speed, engagement, and lead conversion
- Manage domains, troubleshoot issues, and maintain website functionality across platforms
- Maintain and organize digital assets, including photography, videos, and community content
- Ensure all digital content meets accessibility standards and fair housing compliance
- Digital Asset and Ticket Management
- Manage incoming requests through the marketing ticket system
- Monitor, prioritize, and respond to requests in a timely and organized manner
- Coordinate with internal teams and vendors to execute updates and resolve issues
- Support content updates, asset requests, and digital troubleshooting across communities
- Search Engine Marketing and Advertising
- Support the setup, monitoring, and optimization of paid search and social campaigns
- Review ad creative, copy, and budget pacing to ensure alignment with marketing goals
- Partner with leadership and vendors to analyze campaign performance and adjust strategies
- Assist in driving qualified traffic and improving lead generation across digital channels
- Analytics and Reporting
- Prepare recurring reports and dashboards to track digital performance
- Monitor key performance indicators, including website conversions, ad performance, SEO visibility, and online reputation
- Identify trends and provide actionable insights to improve ROI and consistency
- Utilize tools such as GA4 and Looker Studio to analyze and present performance data
- CRM and Funnel Performance (Knock)
- Analyze lead funnel performance to identify trends by source, campaign, and property
- Provide recommendations to improve lead quality and conversion rates
- Integrate CRM insights with website and advertising data for full-funnel visibility
- Monitor lead flow and recommend optimizations to improve overall performance
- Cross-Functional Collaboration
- Partner with Operations and Regional Managers to ensure community-level initiatives are accurately represented online
- Support new community launches and takeovers with timely digital activations
- Maintain alignment with Hawthorne’s brand standards and digital strategy
- Collaborate across departments to drive consistency and execution
Digital Marketing Specialist | Education, Experience, and Qualifications
Education: Bachelor’s degree in Marketing, Communications, Business, or related field preferred
Experience: Two to four years of experience in digital marketing, preferably within multifamily or property management Experience working with SEO, Google Ads, and website CMS platforms such as RentCafe, Resi, or WordPress Strong analytical experience with tools such as Google Analytics (GA4) and Looker Studio Proven ability to interpret data and provide actionable recommendations Experience managing multiple priorities in a fast-paced environment
Skills: Strong attention to detail, organization, and time management Effective written and verbal communication skills Collaborative mindset with the ability to work cross-functionally Strong project management and problem-solving abilities
Preferred: Familiarity with multifamily platforms such as Reputation.com, Yardi, and Engrain Experience with paid social campaigns Understanding of UX and UI principles Creative eye for digital content, copywriting, and brand storytelling
Reports To: Director of Digital Marketing
Location: Hybrid, with travel required to the Greensboro, NC Corporate Office
Benefits that Matter
When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:
Personal & Financial Benefits
- Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
- Make an Impact: Enjoy 16 hours of paid volunteer time annually.
- Recharge & Celebrate:
- 10 paid holidays + 1 floating holiday of your choice
- 8 hours off to celebrate your birthday
- Future Planning: Company 401(k) match to support your financial goals.
- Financial Wellness Reimbursement: Resources to support your long-term financial health.
- Referral Bonuses: Earn rewards for bringing great talent to the team.
- Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Personal & Professional Development
- Comprehensive Onboarding: Feel supported and prepared from day one.
- Ongoing Learning: Tailored training programs to help you grow your skills and career.
- Education Reimbursement: We invest in your continued learning.
Health & Wellness Benefits
- Medical & Vision: Comprehensive plans designed for peace of mind.
- Dental Insurance & Life Insurance: 100% company-paid coverage.
- Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
- 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
- Wellness Incentives: Earn rewards for taking care of your health.
- Long-Term Disability Plan: Added protection for life’s unexpected moments.
- Leave Bank: Additional paid time off during medical emergencies or natural disasters.
- Fitness Reimbursement: Cash toward your gym or fitness membership.
- Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
- New Parent Perk: One year of free diapers for growing families.*
About Hawthorne
Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.
Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.
Digital Marketing Specialist
Position Overview
The Digital Marketing Specialist plays a key role in managing Hawthorne’s digital presence across multiple platforms. This multi-faceted role supports the execution, optimization, and performance tracking of our online marketing efforts — including website management, search engine marketing (SEM), social media strategy, search engine optimization (SEO), and analytics reporting. This position works cross-functionally with Marketing, Operations, and external vendor partners to ensure a consistent, data-driven, and brand-aligned digital presence for all Hawthorne communities.
Key Responsibilities
- Website & SEO Management
- Oversee community website content, performance, and updates to ensure accuracy, accessibility, and engagement.
- Implement on-page SEO best practices, including metadata, image optimization, and keyword integration.
- Collaborate with vendors (Resi, Engrain, etc.) to manage new launches, floor plan updates, and UX improvements.
- Audit and report on site performance metrics (speed, engagement, lead conversions) using GA4 and Looker Studio.
- Support the design and development of new property websites.
- Manage website domains, content, and photography; troubleshoot website and digital advertising issues
- Maintain and organize digital assets, including photography, videos, floor plans, and community content across all platforms.
- Coordinate with photography or videography vendors when updated or new media assets are required.
- Ensure all digital content follows accessibility guidelines and fair housing compliance best practices.
- Ticket Box Management
- Include responsibilities for managing incoming requests through the ticket box.
- Encompass monitoring, prioritizing, and ensuring timely responses to all inquiries.
- Search Engine Marketing (SEM) & Advertising
- Support setup, monitoring, and optimization of paid search and social campaigns (Google Ads, Display, YouTube).
- Review ad creative, copy, and budget pacing to ensure alignment with marketing goals and lead targets.
- Collaborate with the Director of Digital Marketing and vendor partners to analyze campaign results and adjust strategy based on performance data.
- Analytics & Reporting
- Prepare recurring digital performance reports and dashboards for leadership review.
- Track KPIs across channels, including website conversions, ad performance, SEO visibility, and review growth.
- Identify trends and present actionable insights to improve ROI and digital consistency.
- CRM Data Interpretation (Knock): Pull and analyze lead funnel metrics to identify trends by source, campaign, and property. Use these insights to recommend optimizations and combine CRM findings with website and advertising performance for comprehensive, full-funnel reporting that delivers actionable insights to leadership and operations.
- Monitor lead flow across digital channels and recommend conversion optimizations to improve lead quality and volume.
- Cross-Department Collaboration
- Partner with Operations and Regional Managers to ensure local initiatives are represented online.
- Support new community launches and takeovers with timely digital activations.
- Maintain alignment with Hawthorne’s brand standards and digital strategy roadmap.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- 2–4 years of experience in digital marketing, preferably within multifamily or property management.
- Working knowledge of SEO, Google Ads, and website CMS platforms (RentCafe, Resi, WordPress).
- Proficient with Google Analytics (GA4), Looker Studio, and/or similar related reporting tools.
- Strong analytical skills with the ability to interpret performance data and recommend optimizations.
- Exceptional attention to detail, time management, and written communication skills.
- Strong project management skills with the ability to manage timelines, priorities, and communication across departments.
- Collaborative mindset with the ability to manage multiple priorities in a fast-paced environment.
Preferred Skills
- Familiarity with multifamily marketing platforms (Reputation.com, Yardi, Engrain).
- Experience in paid social campaigns
- Understanding of UX/UI principles and website quality control processes.
- Creative eye for visuals, copywriting, and digital storytelling aligned with brand identity.
Reports To: Director of Digital Marketing
Location: Hybrid - Travel required to the Greensboro, NC Corporate Office.
Hawthorne is an equal opportunity employer.
Ready to apply?
Apply to Hawthorne Residential Partners
Regional Manager
Share this job
Regional Manager | Hawthorne Residential Partners
Regional Manager | Position Summary
The Regional Manager is responsible for the overall financial, operational, and cultural performance of an assigned portfolio of apartment communities. This role partners closely with Community Managers, corporate leadership, and ownership groups to ensure strong occupancy, revenue growth, expense control, compliance, and team development.
The Regional Manager sets the tone for leadership across the portfolio by modeling accountability, clarity, professionalism, and a commitment to Hawthorne’s Live It culture.
Regional Manager | Job Functions
Portfolio Leadership and Operational Oversight
- Oversee performance of assigned communities across financial, operational, and service metrics
• Conduct regular site visits to evaluate operations, apartment home presentation, team effectiveness, and compliance
• Establish clear expectations for Community Managers and hold teams accountable to company standards
• Support communities during staffing transitions, acquisitions, performance challenges, and growth initiatives
• Reinforce Hawthorne policies, procedures, and operational consistency across the portfolio
Financial Strategy and Performance Management
- Review monthly financial statements, budgets, and variance reports
• Partner with Community Managers to develop strategies that improve occupancy, rental income, and expense control
• Lead annual budget preparation and forecasting
• Monitor capital improvements and renovation projects
• Participate in ownership reporting, financial reviews, and strategic planning discussions
Talent Development and Leadership Coaching
- Recruit, mentor, and develop Community Managers and onsite leaders
- Conduct performance evaluations and provide structured feedback
- Identify high potential team members and support succession planning
- Promote leadership growth aligned with Hawthorne’s Career Path Program
Compliance and Risk Management
- Ensure adherence to company policies, management agreements, and regulatory requirements
- Maintain discretion and confidentiality regarding personnel matters, financial data, and ownership communications
- Support crisis management and emergency response planning
Resident Experience and Brand Stewardship
- Maintain high standards for apartment home presentation and customer service
- Support reputation management through review monitoring and resident engagement
- Champion Hawthorne’s Live It culture across the portfolio
Regional Manager | Education, Experience, and License Qualifications
Education:
- High School Diploma or GED required
- Bachelor’s degree in Business, Management, or related field preferred
Experience:
- Three to five years of successful experience as a Regional Manager required
- Multi site or portfolio oversight experience preferred
- Proven success driving occupancy, NOI growth, and expense management
- Experience leading, coaching, and developing onsite leadership teams
- Industry software experience in Yardi Voyager and Microsoft Office required
Licenses and Certifications:
- Valid Driver’s License required
- CAM, CAPS, ARM, or other industry certifications preferred
Benefits that Matter
When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:
Personal & Financial Benefits
- Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
- Make an Impact: Enjoy 16 hours of paid volunteer time annually.
- Recharge & Celebrate:
- 10 paid holidays + 1 floating holiday of your choice
- 8 hours off to celebrate your birthday
- Future Planning: Company 401(k) match to support your financial goals.
- Financial Wellness Reimbursement: Resources to support your long-term financial health.
- Referral Bonuses: Earn rewards for bringing great talent to the team.
- Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Personal & Professional Development
- Comprehensive Onboarding: Feel supported and prepared from day one.
- Ongoing Learning: Tailored training programs to help you grow your skills and career.
- Education Reimbursement: We invest in your continued learning.
Health & Wellness Benefits
- Medical & Vision: Comprehensive plans designed for peace of mind.
- Dental Insurance & Life Insurance: 100% company-paid coverage.
- Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
- 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
- Wellness Incentives: Earn rewards for taking care of your health.
- Long-Term Disability Plan: Added protection for life’s unexpected moments.
- Leave Bank: Additional paid time off during medical emergencies or natural disasters.
- Fitness Reimbursement: Cash toward your gym or fitness membership.
- Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
- New Parent Perk: One year of free diapers for growing families.*
About Hawthorne
Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.
Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.
Hawthorne is an equal opportunity employer.
Ready to apply?
Apply to Hawthorne Residential Partners