About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily operations, track performance metrics, develop team members through coaching and training, and manage escalated customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with cross-functional departments to drive operational success. 

*This position requires holding an NMLS License and meeting qualifications for Qualified Individual licensing in needed states.

What You’ll Do

• Provide hands-on leadership to create a positive, collaborative work environment by setting clear expectations, motivating the team, and supporting professional growth.
• Oversee team performance, focusing on metrics like productivity, efficiency, quality, and SLA adherence, while driving continuous improvement through coaching and regular evaluations.
• Equip the team with up-to-date product knowledge, best practices, and company policies to ensure consistent, high-quality customer interactions.
• Manage daily team operations, addressing escalated issues, monitoring workflows, and empowering agents to meet SLAs.
• Ensure team adherence to Figure’s policies and standards. 
• Handle administrative responsibilities, such as managing performance records, PTO, and disciplinary actions, in compliance with company policies.
• Serve as a liaison with Workforce Management, HR, and IT to resolve employee concerns and maintain operational efficiency.

What We Look For

• 3–5 years of leadership experience in customer support, preferably in contact centers or financial services industries, with a proven ability to manage performance metrics and drive team improvements.
• Strong communication and interpersonal skills, with the ability to inspire, develop, and hold team members accountable while fostering a culture of excellence and continuous improvement.
• Proven ability to ensure policy adherence, taking full ownership of team results.
• Strategic thinker with advanced problem-solving skills, capable of implementing innovative solutions in dynamic, evolving environments.
• Results-driven leader with confident, compassionate communication skills, effective in engaging with both team members and leadership.
• High proficiency in workforce management tools, CRM systems, and data analysis platforms.

Salary

• Compensation Range: $77,400 - $86,000/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-MM1 #LI-Hybrid

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About Figure

We are looking for someone who wants to innovate at the intersection of crypto and securities. If this is you, you’ll be part of a team building Figure’s marketplaces and products. Figure Markets has a global marketplace platform that supports issuing and trading of digital assets, securities, and non-securities, using blockchain. You’ll have experience in one or more of the following jurisdictions: Americas, Europe, Asia, Middle East. Our Legal team plays a central role in Figure Markets’ hyper-growth and the realization of our mission of leveraging blockchain to transform financial services. Open to both in-person and remote candidates, who will report to a Senior Counsel working out of New York.

What You’ll Do

• Provide leadership in legal affairs for markets and products, providing sound advice on federal and state securities, banking, and insurance laws and rules
• Provide day-to-day legal, business, and strategic advice to internal markets-focused teams, addressing challenges and offering solutions in the development and implementation of groundbreaking Real-World Asset digital tokens and related financial products and services
• Offer comprehensive legal guidance throughout the product life cycle, from conception through to launch, operation, and eventual sunset, aiding in both the construction and, when necessary, the dismantling of products
• Remain up-to-date on existing and changing relevant digital assets, blockchain, securities, and technology laws and regulations to ensure compliance therewith
• Develop and deliver both forward-looking and ad hoc guidance to the marketing and design teams regarding matters pertaining to the product lifecycle and other related initiatives.
• Establish or continue to build strong and positive relationships with affiliates and other ecosystem players for effective product lifecycle

What We Look For

• The ideal candidate has deep financial markets experience in the securities and cryptocurrency industry, including at least 5+ years of experience practicing as either outside counsel or in-house counsel for financial services firms (mutual fund, broker-dealer, investment advisor, OTC trading businesses, money transmitter dealing in virtual assets preferred)
• Substantial subject matter expertise in securities matters, including the Securities Act of 1933, Securities Exchange Act of 1934, Investment Advisers Act of 1940, and Investment Company Act of 1940
• Experience working as an examiner, attorney, or industry specialist at a regulatory agency (SEC,  CFTC),  a plus
• Strong negotiation skills and ability to prepare and negotiate financial agreements (e.g., prime brokerage, trading agreements, lending, and derivatives documentation)
• Deep knowledge and understanding of the compliance and regulatory requirements around financial markets and crypto assets, including the regulation of RWA digital assets and crypto transactions and platforms, and blockchain technology matters (e.g., smart contracts and digital wallets) in the provision of financial services and products
• Product counseling experience in blockchain, crypto, and securities products, including the ability to apply laws and regulations to new products and/or technologies, and the ability to review products and related functionality for compliance with applicable laws
• Interest in digital assets, blockchain technology, and the innovations brought about by decentralized applications and DeFi
• J.D. and membership with at least one state bar 
• Excellent written, oral, and interpersonal communication skills for both in-person and remote audiences
• Ability to own, organize, prioritize, and manage projects effectively

Salary

• Base Compensation Range: $166,980 - $250,470/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-RF1 #LI-Remote

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

Start your career in fintech in one of the country’s leading financial hubs. As a Customer Success Associate, you’ll build real experience in lending, compliance, and customer operations, while helping customers navigate important financial decisions with confidence.

Growth at Figure is real. In 2025 alone, 115 employees across Customer Operations received a pay increase or promotion.

No prior fintech experience is required. We’ll teach you the products, processes, and tools. What matters most is strong communication, sound judgment, attention to detail, and a genuine interest in learning.

Compensation & Perks 

• Earn up to $71,000 a year in total compensation after the probationary period, including shift differentials and a monthly bonus opportunity
• Company-paid medical, dental, and vision benefits for employees and dependents on select plans
• Paid holidays, PTO, and sick time
• Hybrid flexibility after training
• Continuing education reimbursement
• Paid family leave
• New Hire and Anniversary Swag
• Employee Recognition Program

What You’ll Do

• Serve as a trusted first point of contact for prospective and existing customers across phone, chat, and email
• Help customers navigate the application process, resolve blockers, and better understand our products
• Build expertise in the Figure ecosystem, including HELOCs and other financial products and processes
• Explain complex financial concepts in a clear, simple, customer-friendly way
• Provide troubleshooting support across a range of customer and platform issues
• Complete compliance-related steps accurately and consistently
• Identify trends and share ideas that improve the customer experience and support team effectiveness
• Participate in training and licensing programs that expand your skill set
• Contribute to a high-performing, team-oriented environment where reliability and strong execution matte

What We Look For

• 1+ year of experience in a customer-facing role
• Strong verbal and written communication skills
• Ability to explain complex information clearly and build trust with customers
• Comfort working in a structured, fast-paced, high-volume environment
• Strong attention to detail and ability to follow process accurately
• Confidence learning new systems and navigating multiple technology platforms
• Ability to complete required compliance training

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-JR1 #LI-Hybrid

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

As a Customer Success Associate, you will be the voice of Figure for customers navigating important financial decisions. You will help them understand our products, move through the application process, resolve issues, and feel confident every step of the way across phone, chat, and email.

No prior fintech experience is required. We’ll teach you the products, processes, and tools. Growth at Figure is real. In 2025 alone, 115 employees across Customer Operations received a pay increase or promotion.

Start your career in fintech with a role that offers real responsibility, strong benefits, recognition opportunities, and the chance to build specialized skills right here in Reno.

Compensation & Perks

• Earn up to $71,000 a year in total compensation after the probationary period, including shift differentials and monthly bonus opportunity
• Company-paid medical, dental, and vision benefits for employees and dependents on select plans
• Paid holidays, PTO, and sick time
• Hybrid flexibility after training
• Continuing education reimbursement
• Paid family leave
• New Hire and Anniversary Swag
• Employee Recognition Program

What You’ll Do

• Serve as a trusted first point of contact for prospective and existing customers across phone, chat, and email
• Help customers navigate the application process, resolve blockers, and better understand our products
• Build expertise in the Figure ecosystem, including HELOCs and other financial products and processes
• Explain complex financial concepts in a clear, simple, customer-friendly way
• Provide troubleshooting support across a range of customer and platform issues
• Conduct video notary sessions with professionalism, attention to detail, and care
• Complete compliance-related steps accurately and consistently
• Identify trends and share ideas that improve the customer experience and support team effectiveness
• Participate in training and licensing programs that expand your skill set
• Contribute to a high-performing, team-oriented environment where reliability and strong execution matter

What We Look For

• 1+ year of experience in a customer-facing role
• Strong verbal and written communication skills
• Ability to explain complex information clearly and build trust with customers
• Comfort working in a structured, fast-paced, high-volume environment
• Strong attention to detail and ability to follow process accurately
• Confidence learning new systems and navigating multiple technology platforms
• Ability to complete required compliance training
• Ability to become a licensed e-notary, including passing required background checks

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-JR1 #LI-Hybrid

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are looking for a versatile, detail-oriented Account Operations Manager to bridge the gap between initial sales and long-term client success. In this role, you will be the engine behind our client experience, overseeing everything from technical implementation to ongoing relationship health for our PM + Connect and DART + Non-LOS asset platforms. You are the primary custodian of the client journey once a deal closes, ensuring that technical onboardings are seamless, users are expertly trained, and hurdles are cleared quickly. You’ll sit at the intersection of Sales, Capital Markets, and Product, acting as the operational glue that ensures our clients realize the full value of our lending and asset management technology.

What You'll Do

• Manage end-to-end client and partner onboarding through successful go-live, including user management, roles, permissions, and self-service setup.
• Lead product walkthroughs, workflow training, and transaction education while creating all necessary onboarding docs, training materials, and reference guides.
• Handle technical provisioning, including API key distribution and access configuration, specifically for Figure Markets and YLDS capabilities.
• Serve as the primary technical point of contact for clients, logging and tracking inbound requests and recurring issues.
• Triage, route, and own the resolution of bugs, while answering basic loan status or data questions and escalating as needed.
• Support the Sales and Capital Markets team on demos and technical Q&A during the sales process and partner on platform-dependent deals.
• Own the structured handoff from the Sales and Capital Markets team into the implementation phase.

What We Look For

• 4–7 years of professional experience in technical account management, implementation, or customer success, preferably within FinTech, Lending, or SaaS.
• Proven experience handling technical onboardings, including API key management, user permissioning, and troubleshooting technical workflows.
• A track record of owning post-sale relationships, conducting business reviews, and managing account health for institutional or enterprise clients.
• Understanding of mortgage or lending lifecycles (LOS), asset management, or structured finance is a significant plus.
• A Bachelor’s degree in Business, Finance, Computer Science, or a related field preferred.

Salary

• Base Compensation Range: $110,000 - $148,350/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-RF1 #LI-Remote

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are seeking a Senior Product Manager to own and evolve two critical products at Figure - our partner dashboard and lead portal and our internal tools dashboard for the Operations and Support teams. These platforms power how partners, loan officers, and internal teams operate our mortgage lending and servicing businesses every day.

You will define the vision, strategy, and roadmap for both product areas - improving workflow efficiency, usability, and performance while transforming them into more proactive, insight-driven tools that surface alerts, recommendations, and next-best actions.

As the subject matter expert on these users, you’ll translate frontline feedback, support tickets, and usage data into clear priorities and measurable outcomes. This is a high-impact, cross-functional role requiring strong product judgment and execution rigor.

What You’ll Do

Own the product vision, strategy, and roadmap for the Partner Lead Portal dashboard - the primary surface through which Figure’s partners and loan officers originate HELOCs and DSCR loans. Shift the Lead Portal from a passive “pull” experience to a proactive “push” experience by surfacing insights, notifications, and recommended actions. Elevate the tools our Operations and Support teams use daily to power our lending and digital asset businesses. Serve as the subject matter expert on internal tools and the users who rely on them. Clearly define and communicate strategy, priorities, and key performance indicators to stakeholders. Create, monitor, and assess success metrics, and present findings to the leadership team. Collaborate cross-functionally with Engineering, Data Science, Design, and Customer Operations to bring ideas to life. Synthesize and prioritize user needs, clearly articulating what problem should be solved, for whom, and why it matters. Drive feature development end-to-end - write product requirements, partner with Design and Engineering, launch features, analyze results, synthesize learnings, and iterate.

What We Look For

• 7+ years of experience as a Product Manager; prior fintech or lending experience preferred.
• Experience building and shipping complex internal tools, dashboards, or workflow-driven products. You understand how your core personas (e.g., loan officers, operations and support teams, etc.) think, what slows them down, and what earns their trust.
• Experience owning high-traffic console or portal surfaces where information architecture, speed, and usability are critical to daily productivity.
• Comfort designing products that serve both human users and AI-assisted workflows. You actively use AI tools in your own work and have a perspective on how automation, insights, and agents should surface within operational dashboards.
• Proven ability to operate with speed and ownership in fast-moving environments. You can drive clarity and execution without heavy process or oversight.
• Strong analytical and structured thinking. You’re comfortable defining KPIs, evaluating tradeoffs, and building scalable systems that balance user experience with business impact.
• Highly collaborative and low-ego. You work seamlessly with Engineering, Design, Data, Operations, GTM, and executive stakeholders to turn ideas into shipped product features and updates.

Salary

• Total Cash Compensation Range: $200,000-$239,250/yr. This range is inclusive of base salary and bonus. Bonus is a performance based bonus and is not guaranteed.
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-SB1 #LI-Hybrid

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are seeking a Solutions Engineer to architect and scale technical integrations for mortgage lending partners. This role sits at the intersection of Sales, Product, and Engineering and is responsible for designing integration solutions, accelerating onboarding, and ensuring partners fully leverage our API, webhook, and identity infrastructure.

You will work with enterprise and institutional partners from technical discovery through integration and early scale as a trusted technical advisor. You will work directly with partners to ensure implementations are robust and scalable. Your core responsibilities will include:

• Designing and documenting integration architectures, workflows, and data exchanges.
• Guiding partners through implementation using clear technical best practices.
• Proactively mitigating integration risks to accelerate onboarding and troubleshoot complex issues during implementation and early production.

Over time, you will help build more scalable onboarding infrastructure — including documentation, integration templates, and reusable patterns — to enable efficient, repeatable partner launches.

What You'll Do

Technical Discovery & Solution Architecture

• Lead technical discovery sessions with prospective and signed partners
• Understand partner systems (CRM, LOS, servicing platforms, identity providers)
• Design scalable API and webhook integration architectures
• Recommend preferred implementation patterns and identify edge cases and platform constraints early
• Document solution designs for internal and external stakeholders

Integration Enablement & Acceleration

• Serve as the primary technical advisor during API onboarding
• Guide partners through REST API, webhook, authentication, and SSO flows
• Support sandbox testing and production readiness
• Reduce integration time by standardizing implementation patterns
• Bridge partner engineering teams with internal Product and Engineering

Post-Launch Optimization & Expansion

• Identify opportunities to expand API and real-time data usage
• Improve partner workflows to increase throughput and ROI
• Surface product gaps with structured technical feedback
• Contribute to improved documentation and integration playbooks

What We’re Looking For

• 7+ years of experience in Solutions Engineering, Technical Consulting, Solution Architecture, or a similar customer-facing technical role.
• Strong fluency with APIs and integration patterns (REST, JSON, webhooks), including the ability to design and debug end-to-end integrations.
• Deep understanding of authentication and identity standards (OAuth 2.0, SAML, SCIM) and secure system design principles.
• Proven experience partnering with enterprise engineering teams to implement scalable, production-grade integrations.
• Ability to architect full system workflows and data exchanges — not just explain endpoints — with clear tradeoff analysis.
• Experience translating ambiguous partner requirements into structured technical implementation plans and strong troubleshooting skills with the ability to diagnose complex technical issues across distributed systems.
• Excellent written and verbal communication skills with an affinity for technical documentation.
• Comfortable influencing cross-functional stakeholders (Product, Engineering, Compliance, Partnerships) and providing actionable product feedback.
• Experience in fintech (or regulated financial services environments) and familiarity integrating with CRMs, Loan Origination Systems (LOS), and other financial platforms is a plus.

Salary

• Total Cash Compensation Range: $175,000-$217,000/yr. This range is inclusive of base salary and bonus. Bonus is a performance based bonus and is not guaranteed.
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-SB1 #LI-Hybrid

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are looking for a Transfer Agent Operations Specialist to join our team as a vital contributor to our daily financial operations. In this Associate-level position, you will be responsible for the precision and integrity of investor records and share movements. This role is designed for an operational professional who is not only skilled at executing complex tasks but is also eager to help build and refine the very processes they use every day. You will play a key part in scaling our operations and ensuring operational resilience while maintaining a "zero-error" environment.

What You’ll Do

• Manage the lifecycle of share exchanges and ensure all key duties are performed timely and accurately within our internal operations portal.
• Act as a "process architect" by partnering with the team to build out new policies, procedures, and checklists from the ground up.
• Proactively identify opportunities to streamline workflows, reduce friction, and increase overall department efficiency.
• Work directly with clients and internal partners to troubleshoot and resolve issues as they arise, ensuring a high standard of service.
• Maintain strict compliance with all internal policies, industry regulations, and TA Operations standards.
• Assist with cross-training tasks or strategic projects as capacity allows to support the firm’s growth.

What We Look For

• 2–5 years of operational experience at a bank, transfer agent, corporate trust, or custodian.
• A strong understanding of the regulatory landscape surrounding share movements and investor records.
• Proven ability to navigate internal operations portals and a high degree of comfort with financial technology.
• A meticulous eye for detail and a "zero-error" mindset in high-stakes environments.
• Strong troubleshooting skills and the ability to partner with others to resolve complex discrepancies.
• An ownership mentality with a focus on process improvement and operational efficiency.

Salary

• Base Compensation Range: $55,250 - $74,750/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-RF1 #LI-Remote

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

As a Senior Manager, Strategic Finance, you will work closely with Finance, Accounting, and Business heads to drive our financial planning, forecasting, reporting, and analysis processes. In this role, you will have unique visibility across the entire company and serve as the key liaison between multiple departments and teams. You will turn your analyses into deep insights, communicate these insights to key stakeholders and executives, and support strategic decision-making.

What You’ll Do

• Support Figure’s long-range, annual, quarterly, and monthly forecasting process, including the development of corporate targets and variance analyses
• Own Figure’s entire cost structure, including driving contribution margin-maximizing strategic opportunities, ROI analyses for business leaders, and ensuring scalable fixed costs
• Assist in potential M&A synergy analysis and integration
• Be a strategic partner in key contract negotiations and build bottoms up vendor forecasts
• Build out dashboards, scalable processes, and reports to monitor business results and KPIs
• Understand and highlight key performance indicators and drivers of change within financial results and present findings
• Assist in the creation and review of presentations and financial analyses presented to senior management, board of directors, and investors; participate in meetings and calls with these audiences
• Evaluate strategic initiatives, associated financial impacts, and help to incorporate them into financial plans

What We Look For

• 6+ years of experience in strategic finance, FP&A, public accounting, consulting, finance, private equity, or investment banking
• Excellent attention to detail and presentation skills
• Experience with leading vendor negotiations 
• Proven track record of reducing costs and identifying efficiency opportunities 
• Knowledge of accounting principles preferred
• Proven track record of developing strong relationships within organizations
• Familiarity with lending, fintech, and blockchain businesses a plus
• Familiarity with tableau, FP&A tools, and procurement/vendor management tools a plus
• Prior public company experience a plus

Salary

• Base Compensation Range: $144,500 - $195,500/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-RF1 #LI-Remote

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

Figure is looking for a highly experienced and detail-oriented Senior Manager of SEC Reporting with an eye for accuracy and a passion for cutting edge technology in the financial services industry. This role will be responsible for leading our financial reporting efforts, ensuring compliance with US GAAP and SEC regulations, and contributing to the overall success of our Controllership. Ownership and pride in your work are key to being a part of a team that is changing the financial services industry. This is a great opportunity to work at a rapidly growing company in a pivotal stage alongside some of the brightest minds and experienced leaders in the Fintech space. 

What You'll Do

You’ll play a critical role in leading our SEC and financial reporting function as we scale. This role blends deep technical expertise with cross-functional collaboration, offering visibility across leadership and the opportunity to influence process improvements as we grow. You will report to the Director of Technical Accounting and SEC Reporting.

SEC & Financial Reporting:

• Manage the preparation and timely filing of SEC reports, including 10-Ks, 10-Qs, 8-Ks, proxy statements and other required filings, ensuring compliance with US GAAP, SEC regulations, and XBRL tagging. 
• Prepare or review supporting schedules for financial statements, footnotes, and MD&A sections.
• Prepare disclosure checklists and tie-out documentation for SEC filings.
• Maintain the reporting calendar and ensure timely execution of deliverables to meet deadlines.
• Lead the review process with legal, external auditors, and internal stakeholders to ensure accuracy and alignment.
• Drive continuous improvement across the reporting function: streamlining processes, simplifying disclosures, and implementing best practices.
• Help establish and maintain SOX-compliant internal controls over financial reporting.
• Assist in preparing internal management and investor reports, as well as materials for the Audit Committee.
• Support regulator inquiries and information requests, as needed.
• Analyze financial data to identify trends, anomalies, or areas of risk and improvement.

Leadership & Cross-Functional Collaboration:

• Partner closely with executive leadership, legal, investor relations, and auditors to deliver high-quality reporting.
• Promote a culture of learning, ownership, and operational excellence within the controllership team and broader finance.

Technical Accounting & Strategic Projects:

• Research and assess new accounting standards and SEC requirements, translating complex guidance into practical application.
• Provide technical accounting guidance to finance and cross-functional teams as needed.
• Support ad-hoc financial reporting initiatives and other strategic projects as the company scales.

What We Look For

Your Background:

• Bachelor’s degree in Accounting, Finance or a related field; active CPA required.
• 7+ years of progressive accounting experience, including at least 2–3 years in a leadership or managerial role.
• Deep experience in SEC reporting (Regs S-X and S-K), including ownership of 10-Ks/10-Qs and financial statement preparation in a public company.
• Strong foundation in US GAAP, SEC regulations, and financial reporting best practices.
• Mix of public company and Big 4 experience strongly preferred.
• Fintech, tech, or high-growth industry experience is a plus.
• Experience with Workiva (required) and NetSuite (preferred).
• Public company reporting experience is required.

How You Work: 

• Clear, confident communicator; able to synthesize technical information for executive audiences.
• Highly organized with excellent project management skills and a continuous improvement mindset.
• Resourceful, curious, and proactive; driven to take ownership and grow within a scaling organization.
• Resilient, optimistic, and energized by challenge and change.
• High integrity and strong ethical standards.
• Precision-focused with strong attention to detail and awareness of the bigger picture.
• Able to lead through ambiguity, work independently, and coordinate across teams and time zones.

Salary

• Base Compensation Range: $140,250 - $189,750/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
  Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
  Employer-paid life and disability insurance
  11 observed holidays and PTO plan
  Up to 12 weeks of paid family leave
  Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-MM1 #LI-Remote

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily operations, track performance metrics, develop team members through coaching and training, and manage escalated customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with cross-functional departments to drive operational success. 

*This position requires holding an NMLS License and meeting qualifications for Qualified Individual licensing in needed states.

What You’ll Do

• Provide hands-on leadership to create a positive, collaborative work environment by setting clear expectations, motivating the team, and supporting professional growth.
• Oversee team performance, focusing on metrics like productivity, efficiency, quality, and SLA adherence, while driving continuous improvement through coaching and regular evaluations.
• Equip the team with up-to-date product knowledge, best practices, and company policies to ensure consistent, high-quality customer interactions.
• Manage daily team operations, addressing escalated issues, monitoring workflows, and empowering agents to meet SLAs.
• Ensure team adherence to Figure’s policies and standards. 
• Handle administrative responsibilities, such as managing performance records, PTO, and disciplinary actions, in compliance with company policies.
• Serve as a liaison with Workforce Management, HR, and IT to resolve employee concerns and maintain operational efficiency.

What We Look For

• 3–5 years of leadership experience in customer support, preferably in contact centers or financial services industries, with a proven ability to manage performance metrics and drive team improvements.
• Strong communication and interpersonal skills, with the ability to inspire, develop, and hold team members accountable while fostering a culture of excellence and continuous improvement.
• Proven ability to ensure policy adherence, taking full ownership of team results.
• Strategic thinker with advanced problem-solving skills, capable of implementing innovative solutions in dynamic, evolving environments.
• Results-driven leader with confident, compassionate communication skills, effective in engaging with both team members and leadership.
• High proficiency in workforce management tools, CRM systems, and data analysis platforms.

Salary

• Base Compensation Range: $77,400 - $86,000/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-MM1 #LI-Hybrid

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

As a Principal Product Designer at Figure, you will shape the experience of core products end-to-end, balancing craft with clarity, systems thinking with execution, and vision with technical pragmatism.

You will be the connective tissue between Product, Engineering, Compliance, and the business, ensuring that what we design is not only beautiful, but buildable, scalable, data-sound, and grounded in real customer needs.

This is a hands-on role for someone who sweats the details, understands how things actually get built, and elevates the work of everyone around them.

What You’ll Do

• Lead product design across multiple high-impact initiatives, from zero-to-one concepts through polished, production-ready experiences.
• Partner closely with Product and Engineering to shape product strategy, user flows, service architecture, data requirements, and technical constraints early in the process.
• Think deeply about edge cases, states, error flows, and data integrity, producing designs that anticipate real-world usage and give developers exactly what they need.
• Translate complex business and user needs into simple, cohesive experiences that drive measurable outcomes.
• Evolve and scale Figure’s design system, ensuring consistency and innovation across products.
• Raise the quality bar for visual craft, interaction patterns, systems thinking, and UX rigor.
• Mentor and provide design critique to senior and mid-level designers, fostering a culture of craft, collaboration, and continuous learning.
• Collaborate cross-functionally to influence product decisions and align teams around a shared vision.
• Represent design at the executive level, communicating design rationale and customer insights clearly to stakeholders.

What We Look For

• 8+ years of experience in product design (UI/UX or product/interaction design), with a strong track record leading complex, multi-disciplinary work.
• Proven experience driving complex design projects from strategy through execution, ideally in a fast-paced or high-growth environment.
• Evidence of designing products that shipped, scaled, and impacted the business.
• Strong systems thinking around design components, technical constraints, and how to structure flows for engineering efficiency.
• Expert-level proficiency in modern design tools (Figma, Adobe Suite, etc.) and design systems thinking.
• A portfolio that shows high craft and strong product thinking, clear problem framing, consideration of technical tradeoffs, detailed states, data logic, and thoughtful execution.
• Strong understanding of usability, accessibility, and design best practices for responsive web and mobile experiences.
• Exceptional storytelling, communication, and facilitation skills—able to align diverse perspectives and influence at all levels.
• Experience mentoring other designers and helping teams scale design impact.
• A mindset that balances design intuition with data-driven decision making.

Nice to Have

• Experience in fintech, crypto, capital markets, AI, or other data-dense or high-regulation domains.
• Knowledge of front-end technologies or close collaboration with development teams.
• Experience defining or leading design vision, principles, or systems at an organizational level.

Salary

• Base Compensation Range: $158,400 - $237,600/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-MM1 #LI-Remote

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

Figure is looking for a highly experienced and detail-oriented Controller with an eye for accuracy and a passion for cutting-edge technology in the financial services industry. This role will be responsible for leading our accounting operations, ensuring compliance with US GAAP, and contributing to the overall success of our Finance team. Ownership and pride in your work are key to being a part of a team that is changing the financial services industry. This is a great opportunity to join a recently public high-growth company in a pivotal stage alongside some of the brightest minds and experienced leaders in the Fintech industry. 

What You'll Do

• Own and manage the accounting close process to adhere to public company timelines, delivering accurate and timeline financial reporting. 
• Implement and continuously improve best-in-class practices and operational competencies
• Ensure completeness and accuracy of GAAP financial statements
• Drive the preparation and review of detailed fluctuation analyses, identifying trends, anomalies, and potential risks and opportunities
• Support the SEC filings process, in partnership with Technical Accounting & Reporting
• Lead the financial audit and quarterly review process
• Assist with the preparation and review of the monthly CFO reporting packages, investor reporting, and audit committee decks
• Ensure SOX-compliant processes and effective controls across the areas of responsibility
• Oversee routine activities such as accounts payable, payroll, and cash management 
• Team Leadership and Development
• Lead, mentor, and develop a scalable, high-performing team accounting organization, providing guidance and support in their day-to-day responsibilities
• Foster a culture of accountability, continuous learning, and professional growth within the Accounting team
• Partner closely with other finance and operational functions, including Strategic Finance, Capital Markets, Financial Operations, Legal, and other teams to assess the financial impact of new transactions and determine appropriate accounting treatment
• Collaborate with Product and Engineering teams to develop and optimize our Finance and Accounting systems, reconciliation logic and processes, and reporting processes
• Work with the People Operations team to handle payroll and benefits administration
• Develop, implement and execute internal controls over financial reporting to satisfy integrated audit requirements - SOX 404a and SOX 404b
• Work with external tax compliance teams to ensure timely and accurate filing of tax returns
• Stay up-to-date with new and emerging accounting and reporting standards, assess their impact on the company, and implement necessary changes
• Ad hoc projects as we scale 

What We Look For

• Bachelor’s Degree in Accounting or related field, CPA certification preferred.
• 15+ years of relevant and progressive work experience in an accounting function, with at least 7 years in a managerial or leadership role. Prior controllership experience preferred.
• Mix of industry experience at a public company and public accounting is strongly preferred
• NetSuite knowledge and ERP implementation experience is preferred
• Experience in the financial services industry is preferred, specifically in blockchain technology and lending operations
• Structured approach to executing on goals and deliverables
• Post-IPO experience in the Controller role is a plus
• Strong knowledge of US GAAP and SOX requirements
• Strong project management skills and ability to manage external service providers
• Strong communication skills to leaders within company and the ability to explain complex accounting concepts in regular business terms
• A flexible approach and ability to prioritize tasks with ambiguity in a high-growth environment

Salary

• Base Compensation Range: $188,000 - $282,000/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-RF1 #LI-Hybrid