Figure Lending
Figure is a financial technology company with the mission of leveraging blockchain, AI and advanced analytics to unlock new access points for consumer credit products that can transform the financial lives of our customers. We provide home equity release solutions, including home equity lines of credit, home improvement loans and home buy-lease back offering for retirement. Concurrently, we are building a blockchain protocol for the origination, custody, trading and securitization of whole loans and other assets. Apply now to join our team.
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Product Operations Account Manager
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About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.
About the Role
We are looking for a versatile, detail-oriented Account Operations Manager to bridge the gap between initial sales and long-term client success. In this role, you will be the engine behind our client experience, overseeing everything from technical implementation to ongoing relationship health for our PM + Connect and DART + Non-LOS asset platforms. You are the primary custodian of the client journey once a deal closes, ensuring that technical onboardings are seamless, users are expertly trained, and hurdles are cleared quickly. You’ll sit at the intersection of Sales, Capital Markets, and Product, acting as the operational glue that ensures our clients realize the full value of our lending and asset management technology.
What You'll Do
- Manage end-to-end client and partner onboarding through successful go-live, including user management, roles, permissions, and self-service setup.
- Lead product walkthroughs, workflow training, and transaction education while creating all necessary onboarding docs, training materials, and reference guides.
- Handle technical provisioning, including API key distribution and access configuration, specifically for Figure Markets and YLDS capabilities.
- Serve as the primary technical point of contact for clients, logging and tracking inbound requests and recurring issues.
- Triage, route, and own the resolution of bugs, while answering basic loan status or data questions and escalating as needed.
- Support the Sales and Capital Markets team on demos and technical Q&A during the sales process and partner on platform-dependent deals.
- Own the structured handoff from the Sales and Capital Markets team into the implementation phase.
What We Look For
- 4–7 years of professional experience in technical account management, implementation, or customer success, preferably within FinTech, Lending, or SaaS.
- Proven experience handling technical onboardings, including API key management, user permissioning, and troubleshooting technical workflows.
- A track record of owning post-sale relationships, conducting business reviews, and managing account health for institutional or enterprise clients.
- Understanding of mortgage or lending lifecycles (LOS), asset management, or structured finance is a significant plus.
- A Bachelor’s degree in Business, Finance, Computer Science, or a related field preferred.
Salary
- Base Compensation Range: $110,000 - $148,350/yr
- 25% annual bonus target, paid quarterly
- Company equity in the form of RSUs
This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
- Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-RF1 #LI-Remote
Ready to apply?
Apply to Figure Lending
Senior Product Manager, Dashboard and Internal Tools
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About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.
About the Role
We are seeking a Senior Product Manager to own and evolve two critical products at Figure - our partner dashboard and lead portal and our internal tools dashboard for the Operations and Support teams. These platforms power how partners, loan officers, and internal teams operate our mortgage lending and servicing businesses every day.
You will define the vision, strategy, and roadmap for both product areas - improving workflow efficiency, usability, and performance while transforming them into more proactive, insight-driven tools that surface alerts, recommendations, and next-best actions.
As the subject matter expert on these users, you’ll translate frontline feedback, support tickets, and usage data into clear priorities and measurable outcomes. This is a high-impact, cross-functional role requiring strong product judgment and execution rigor.
What You’ll Do
Own the product vision, strategy, and roadmap for the Partner Lead Portal dashboard - the primary surface through which Figure’s partners and loan officers originate HELOCs and DSCR loans. Shift the Lead Portal from a passive “pull” experience to a proactive “push” experience by surfacing insights, notifications, and recommended actions. Elevate the tools our Operations and Support teams use daily to power our lending and digital asset businesses. Serve as the subject matter expert on internal tools and the users who rely on them. Clearly define and communicate strategy, priorities, and key performance indicators to stakeholders. Create, monitor, and assess success metrics, and present findings to the leadership team. Collaborate cross-functionally with Engineering, Data Science, Design, and Customer Operations to bring ideas to life. Synthesize and prioritize user needs, clearly articulating what problem should be solved, for whom, and why it matters. Drive feature development end-to-end - write product requirements, partner with Design and Engineering, launch features, analyze results, synthesize learnings, and iterate.
What We Look For
- 7+ years of experience as a Product Manager; prior fintech or lending experience preferred.
- Experience building and shipping complex internal tools, dashboards, or workflow-driven products. You understand how your core personas (e.g., loan officers, operations and support teams, etc.) think, what slows them down, and what earns their trust.
- Experience owning high-traffic console or portal surfaces where information architecture, speed, and usability are critical to daily productivity.
- Comfort designing products that serve both human users and AI-assisted workflows. You actively use AI tools in your own work and have a perspective on how automation, insights, and agents should surface within operational dashboards.
- Proven ability to operate with speed and ownership in fast-moving environments. You can drive clarity and execution without heavy process or oversight.
- Strong analytical and structured thinking. You’re comfortable defining KPIs, evaluating tradeoffs, and building scalable systems that balance user experience with business impact.
- Highly collaborative and low-ego. You work seamlessly with Engineering, Design, Data, Operations, GTM, and executive stakeholders to turn ideas into shipped product features and updates.
Salary
- Total Cash Compensation Range: $200,000-$239,250/yr. This range is inclusive of base salary and bonus. Bonus is a performance based bonus and is not guaranteed.
- Company equity in the form of RSUs
- This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
- Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-SB1 #LI-Hybrid
Ready to apply?
Apply to Figure Lending
Senior Solutions Engineer
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About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.
About the Role
We are seeking a Solutions Engineer to architect and scale technical integrations for mortgage lending partners. This role sits at the intersection of Sales, Product, and Engineering and is responsible for designing integration solutions, accelerating onboarding, and ensuring partners fully leverage our API, webhook, and identity infrastructure.
You will work with enterprise and institutional partners from technical discovery through integration and early scale as a trusted technical advisor. You will work directly with partners to ensure implementations are robust and scalable. Your core responsibilities will include:
- Designing and documenting integration architectures, workflows, and data exchanges.
- Guiding partners through implementation using clear technical best practices.
- Proactively mitigating integration risks to accelerate onboarding and troubleshoot complex issues during implementation and early production.
Over time, you will help build more scalable onboarding infrastructure — including documentation, integration templates, and reusable patterns — to enable efficient, repeatable partner launches.
What You'll Do
Technical Discovery & Solution Architecture
- Lead technical discovery sessions with prospective and signed partners
- Understand partner systems (CRM, LOS, servicing platforms, identity providers)
- Design scalable API and webhook integration architectures
- Recommend preferred implementation patterns and identify edge cases and platform constraints early
- Document solution designs for internal and external stakeholders
Integration Enablement & Acceleration
- Serve as the primary technical advisor during API onboarding
- Guide partners through REST API, webhook, authentication, and SSO flows
- Support sandbox testing and production readiness
- Reduce integration time by standardizing implementation patterns
- Bridge partner engineering teams with internal Product and Engineering
Post-Launch Optimization & Expansion
- Identify opportunities to expand API and real-time data usage
- Improve partner workflows to increase throughput and ROI
- Surface product gaps with structured technical feedback
- Contribute to improved documentation and integration playbooks
What We’re Looking For
- 7+ years of experience in Solutions Engineering, Technical Consulting, Solution Architecture, or a similar customer-facing technical role.
- Strong fluency with APIs and integration patterns (REST, JSON, webhooks), including the ability to design and debug end-to-end integrations.
- Deep understanding of authentication and identity standards (OAuth 2.0, SAML, SCIM) and secure system design principles.
- Proven experience partnering with enterprise engineering teams to implement scalable, production-grade integrations.
- Ability to architect full system workflows and data exchanges — not just explain endpoints — with clear tradeoff analysis.
- Experience translating ambiguous partner requirements into structured technical implementation plans and strong troubleshooting skills with the ability to diagnose complex technical issues across distributed systems.
- Excellent written and verbal communication skills with an affinity for technical documentation.
- Comfortable influencing cross-functional stakeholders (Product, Engineering, Compliance, Partnerships) and providing actionable product feedback.
- Experience in fintech (or regulated financial services environments) and familiarity integrating with CRMs, Loan Origination Systems (LOS), and other financial platforms is a plus.
Salary
- Total Cash Compensation Range: $175,000-$217,000/yr. This range is inclusive of base salary and bonus. Bonus is a performance based bonus and is not guaranteed.
- Company equity in the form of RSUs
- This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
Benefits
- Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-SB1 #LI-Hybrid
Ready to apply?
Apply to Figure Lending
Transfer Agent Operations Specialist
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About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.
About the Role
We are looking for a Transfer Agent Operations Specialist to join our team as a vital contributor to our daily financial operations. In this Associate-level position, you will be responsible for the precision and integrity of investor records and share movements. This role is designed for an operational professional who is not only skilled at executing complex tasks but is also eager to help build and refine the very processes they use every day. You will play a key part in scaling our operations and ensuring operational resilience while maintaining a "zero-error" environment.
What You’ll Do
- Manage the lifecycle of share exchanges and ensure all key duties are performed timely and accurately within our internal operations portal.
- Act as a "process architect" by partnering with the team to build out new policies, procedures, and checklists from the ground up.
- Proactively identify opportunities to streamline workflows, reduce friction, and increase overall department efficiency.
- Work directly with clients and internal partners to troubleshoot and resolve issues as they arise, ensuring a high standard of service.
- Maintain strict compliance with all internal policies, industry regulations, and TA Operations standards.
- Assist with cross-training tasks or strategic projects as capacity allows to support the firm’s growth.
What We Look For
- 2–5 years of operational experience at a bank, transfer agent, corporate trust, or custodian.
- A strong understanding of the regulatory landscape surrounding share movements and investor records.
- Proven ability to navigate internal operations portals and a high degree of comfort with financial technology.
- A meticulous eye for detail and a "zero-error" mindset in high-stakes environments.
- Strong troubleshooting skills and the ability to partner with others to resolve complex discrepancies.
- An ownership mentality with a focus on process improvement and operational efficiency.
Salary
- Base Compensation Range: $55,250 - $74,750/yr
- 25% annual bonus target, paid quarterly
- Company equity in the form of RSUs
This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
- Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-RF1 #LI-Remote
Ready to apply?
Apply to Figure Lending