We are seeking an experienced Manager, Global Billing Operations to lead and scale our billing processes across a global customer base. This role owns the translation of complex SaaS contracts into accurate, timely, and compliant billing outcomes, while also overseeing collections and ensuring efficient cash realization. You will partner closely with RevOps, Deal Desk, Sales and Finance leadership to ensure billing processes are scalable, audit-ready, and aligned with business growth. This role requires a balance of hands-on operational execution, strong judgement, and process ownership, with a focus on automation, continuous improvement, and cross-functional alignment. 

What You'll Do:

Billing Operations & Collections

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
• Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
• Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
• Serve as the primary escalation point for complex billing issues, disputes, and exceptions
• Lead collections processes, including AR aging, follow-ups, and dispute resolution
• Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
• Ensure timely and accurate cash application and reconciliation

Process Ownership & Optimization

• Own and continuously improve billing and AR processes to driving scalability and efficiency
• Identify and implement automation opportunities across systems and workflows
• Standardize processes across regions, entities, and customer segments

Cross-functional Partnerships

• Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution
• Partner with Sales and customer stakeholders to resolve payment delays and escalations
• Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards

Controls, Compliance & Audit

• Ensure billing and AR processes are SOX-compliant and audit-ready
• Own execution and documentation of key billing and AR controls
• Support external audits, including documentation, walkthroughs, and issue resolution
• Maintain compliance with global tax, invoicing, and regulatory requirements

Team Leadership

• Lead, mentor, and develop a high-performing Global Billing Operations team
• Establish clear goals, priorities, and performance expectations
• Drive a culture of accountability, continuous improvement, and customer focus

What You'll Bring:

• 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
• 3+ years of people management experience
• Strong Order to Cash experience
• Strong experience with NetSuite and Salesforce
• Deep understanding of billing processes, invoicing structures, and collections workflows
• Experience operating in a high-growth, complex deal environment
• Experience with automation, AI, or process improvement initiatives
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications:

• Familiarity with ASC 606 and revenue recognition considerations
• Experience with marketplace billing (AWS, Azure) and third-party invoicing tools (e.g., Coupa, Ariba)
• Exposure to Government portal WAAF, including tax and multi-entity environments

The base salary range for this full-time position is $92,000-$137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Hybrid

This role is onsite 5 days a week in Boston, MA.

This is a 3-month contract position with the opportunity for extension.

About the Role

As a People Partner Coordinator, you will work closely with the Manager and Director of Operations to support site operations and ensure smooth day-to-day execution of the workforce. You will serve as the on-site HR partner, responsible for supporting compliance, enforcing safety standards, coordinating onboarding and training, and providing frontline HR support across the facility. This role also provides regional support to other operations as needed, helping ensure a consistent and well-managed employee experience across sites.

Responsibilities

• Support and execute frontline HR operations, including onboarding, orientation, and training coordination to ensure a consistent, compliant, and positive employee experience
• Provide daily HR support to frontline employees across payroll, benefits, policies, attendance, and performance matters
• Coordinate and track required training to meet OSHA, local, state, and company compliance requirements
• Serve as on-site People Partner for Boston operations, with regional support for NJ sites as needed
• Partner with site leadership to support engagement, retention, and workforce stability initiatives
• Support employee relations and compliance processes by gathering documentation, maintaining records, and tracking case follow-ups in partnership with HR leadership
• Assist managers with performance management actions including discipline, policy application, and terminations
• Coordinate workers’ compensation cases from incident through resolution, including documentation, tracking, and coordination with vendors and insurance partners
• Maintain and update HR and operations trackers (ER cases, attendance, safety, turnover), identify trends, and escalate risks to leadership with recommended actions

Qualifications

• 2+ years of experience in an HR Coordinator or similar HR support role, preferably in warehouse, logistics, distribution, or field-based operational environments
• Experience supporting hourly or frontline workforces in fast-paced operational settings
• Working knowledge of employee relations processes, workers’ compensation coordination, and HR compliance requirements
• Familiarity with employment law fundamentals and ability to follow established HR policies and escalation procedures
• Strong organizational, communication, and prioritization skills with ability to manage multiple competing tasks and deadlines
• High attention to detail with accuracy in documentation, tracking, and compliance-related work
• Ability to balance empathy with consistency in handling employee and operational issues
• Comfortable working in fast-moving environments with shifting priorities and clear operational direction
• Bilingual in English and Mandarin required

Nice-to-have

• Experience in fulfillment centers, logistics, distribution, or transportation environments
• HR certification (e.g., SHRM-CP, PHR)
• Prior experience coordinating across multiple sites or supporting regional operations (multi-location exposure)
• Exposure to onboarding, training coordination, or workforce engagement initiatives in an operational setting
• Basic experience working with HRIS or tracking systems for ER cases, attendance, or safety reporting

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $23/hr - $28/hr
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

POSITION SUMMARY:

This role is responsible for various functions within the Private Debt Operations Team. This team member will work closely with the deal and Finance teams in coordinating and executing all aspects of the trade closing process through review of allocations, legal documents, and the flow of funds while executing wire transfers. The role entails working alongside and guiding relationships with Trustees, tracking cash and purchasing power, using a variety of systems to accurately reflect the business’s holdings, and working on daily leverage facility needs while promoting an environment of compliance, efficiency, and accuracy.

The ideal candidate is a self-motivated and detail-oriented team player with strong technical skills able to effectively and concisely complete tasks in a timely manner.

RESPONSIBILITIES:

Loan Servicing:

• Lead daily trade activity by contributing to the settlement of Primary and Secondary trades with counterparties utilizing WSO, ClearPar, and BlackMountain systems
• Interact daily with Portfolio Managers and PD Fund Management Team for allocations and coordination of trade settlements
• Work with senior members of the Operations Team on direct deal closings and transfer projects
• Coordinate with agent banks on a regular basis – resolution of trade discrepancies, timing of trade closing, and KYC
• Work closely with Trustee/Custodians on trade fundings and record keeping while assisting with daily inquiries across holdings
• Record and verify Paydowns/Drawdowns, Interest rate resets, PIK interest calculations, and Delayed Comp accruals/calculations
• Work with the TresVista team in the reconciliation and trade closing processes along with executing upcoming Revolver and Delayed Draw fundings
• Contribute to BMS/WSO system accuracy and items for daily processing

General Operations:

• Assist with new fund onboarding and opening new bank accounts
• Coordinate with Operations, Finance, and Treasury teams on set up, release, and documentation of wires
• Monitor, review, and seek resolution of compliance issues with deal team and compliance groups
• Prepare daily and monthly reports across a variety of Asset Backed Lending, CLO Lite, Line of Credit, and Warehouse facilities for cash borrowing needs, repayments, and reporting requirements
• Monitor cash flow analysis and assist deal team and Finance with capital calls, distributions, and equity contributions
• Assist in developing, implementing and reviewing operational controls, policies, and procedures
• Assist with the audit confirmation and AUP testing procedures

REQUIREMENTS/QUALIFICATIONS:

• BS in Finance, Accounting, Economics, Business Management, or a related major
• At least 5-8 years of professional experience, primary focus on debt products a plus
• Working knowledge of WSO, ClearPar, and BlackMountain a plus
• Advanced knowledge of Excel
• Strong organizational skills with the ability to multitask and prioritize a time sensitive workload
• Strong interpersonal and communication skills

Location: Boston, MA Hybrid

The base salary range for this position is $72,000 - $130,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

Based in New York, Audax Private Debt is a leading debt capital partner for North American middle market companies. Since its inception in 2000, the firm has invested more than $42 billion in support of over 290 private equity sponsors. Audax Private Debt works collaboratively to build tailored financing solutions for its clients through a comprehensive range of offerings that includes first lien, stretch senior, unitranche, second lien, and subordinated debt, as well as equity co-investments. Audax Private Debt is an experienced and trusted partner with senior leadership averaging more than 26 years in private credit and 15 years working together at the firm through multiple economic cycles. For more information, please visit audaxprivatedebt.com or follow us on LinkedIn.

POSITION SUMMARY:

The position is responsible for the financial reporting and accounting for Audax Private Debt based in Boston. The Senior Finance Associate is also a key contributor to the Private Debt valuation process and is responsible for the compliance and control processes related to several Private Debt Funds. Private Debt invests in debt securities of middle market companies backed by private equity sponsors via a variety of different investment vehicles. The candidate will work closely with the Valuation, Investor Relations, CLO, FP&A, Tax and Senior Debt Deal teams.

The ideal candidate is a self-motivated and detail-oriented team player who will thrive in a fast-paced environment and must be able to prioritize and complete all projects with precision in a timely manner. As Audax Private Debt continues to grow, the position will evolve with the direction of the business’ needs.

RESPONSIBILITIES:

• Preparation and review of the monthly, quarterly, and annual financial statements, fund level returns and investor deliverables for various Private Debt funds
• Work with the Investor Relations team in preparing fundraising materials and in providing information for investor requests, including fund performance data, fee information and underlying portfolio financial information
• Prepare monthly and quarterly MD&A on fund performance for senior management
• Contribute to the valuation process for debt, equity and CLO investments
• Review fund administrator’s work on various Private Debt funds
• Administration of assigned funds: prepare/review, coordinate, calculate capital calls and distributions
• Work with the Tax team in preparing quarterly tax estimates as well as year-end tax allocations
• Track and update the portfolio of investments for the various Private Debt funds
• Track interest payment receipts across portfolio team
• Daily cash management, monitoring, and reconciliation with the bank
• Take a lead role with the firm’s outside auditor in preparation/review of year-end audited financials
• Be available to provide timely communication to internal and external stakeholders on projects when required
• Responsible for coaching and developing junior team members

COMPETENCIES: 

• Advanced GAAP financial reporting experience
• Effective communication skills and ability interact with Senior Management and outside parties
• Strong organizational skills
• Professional and energetic attitude
• Expert knowledge of Microsoft Office suite (Excel, Word, etc.)
• Self-starter with ability to work independently and in a team environment
• Exemplary leadership skills
• Ability to work in a fast-paced environment and manage competing priorities
• Demonstrated consistency in meeting deadlines with quality work product

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s Degree in Accounting/Finance with a CPA
• 5 plus years of experience, including public accounting, preferably focusing on alternative investment asset managers
• Extensive experience with Private Equity/Debt valuation
• SEC/BDC reporting and CLO experience is a plus

LOCATION: Boston, MA. 3 days/week in office. These in office requirements may change based on the needs of the business.

OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

For Massachusetts: The base salary range for this position is $99,000- $155,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

Based in New York, Audax Private Debt is a leading debt capital partner for North American middle market companies. Since its inception in 2000, the firm has invested more than $42 billion in support of over 290 private equity sponsors. Audax Private Debt works collaboratively to build tailored financing solutions for its clients through a comprehensive range of offerings that includes first lien, stretch senior, unitranche, second lien, and subordinated debt, as well as equity co-investments. Audax Private Debt is an experienced and trusted partner with senior leadership averaging more than 26 years in private credit and 15 years working together at the firm through multiple economic cycles. For more information, please visit audaxprivatedebt.com or follow us on LinkedIn.  
This role is based in the Boston office of Audax Private Debt

POSITION SUMMARY:

The position is responsible for the accounting and reporting for Private Debt.  Private Debt Origination invests in junior/unitranche debt and equity securities of middle market companies that are owned by private equity firms. The candidate will provide financial support to Private Debt Origination, FP&A, Tax, and Investor Relations teams through the timely and accurate completion of investment and financial reporting, compliance with accounting standards and legal requirements, and review of financial and operational controls.

RESPONSIBILITIES:

• Preparation of quarterly and annual financial statements of various Private Debt funds
• Review fund administrator’s work on various Private Debt funds
• All accounting, reporting, and compliance of certain Private Debt funds
• Administration of these funds: prepare, coordinate, calculate capital calls and distributions
• Work with Investor Relations group in preparing fundraising offering materials and in providing information for due diligence requests, including fund performance data, fee information and underlying portfolio financial information
• Work closely with firms outside auditor in preparation of year-end audited financials
• Work with tax group in preparing quarterly tax estimates as well as year-end tax allocations
• Cash monitoring and reconciliation with bank
• Track and update the portfolio of investments for the Various Private Debt funds
• Track interest payment receipts across portfolio
• Account for daily activity in the general ledger and portfolio accounting system

COMPETENCIES: 

• Self-starter with ability to work independently and in a team environment
• Ability to work in a fast-paced environment
• Ability to adapt in a dynamic environment and manage competing priorities
• Demonstrated consistency in meeting deadlines with quality work product
• Effective communication skills and ability interact with Senior Management and outside parties
• Strong organizational skills
• Professional and energetic attitude

REQUIREMENTS/QUALIFICATIONS:

• Bachelor's in accounting
• 5-8 years’ experience primarily focused on partnerships and investment (public accounting experience with private debt clients strongly preferred)
• Strong GAAP financial reporting experience
• Expert knowledge of Microsoft Office suite (Excel, Word, etc.)
• Investran experience a plus
• Excellent verbal and writing skills
• CPA or advanced certification a plus

 LOCATION: Boston, MA. 3 days/week in office. These in office requirements may change based on the needs of the business.

OTHER DUTIES: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

For Massachusetts: The base salary range for this position is $99,000- $155,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

 POSITION SUMMARY:

 Significant alignment with LPs has been one of the cornerstones of Audax’s strategy since the firm was founded. This alignment is achieved through the firm’s extensive co-invest program, through which employees, collectively, have been, and continue to be among the largest investors in nearly every Audax investment across all business units. The Audax Co-Invest Finance Group is a team of 7 individuals responsible for the operational, accounting, tax, and reporting aspects of the co-invest portfolio. With significant investments across the entire Audax platform, the portfolio provides the team with the unique opportunity to gain exposure to all of the firm’s business units. Members of the team regularly collaborate with members of nearly every internal department in the company, including investment professionals from all business units, all internal finance departments, tax, legal, HR, compliance, and IT, as well as the firm’s outside advisors, including attorneys, banks, custodians, and accounting and tax professionals.

This position is responsible for all elements of accounting, reporting, and administration for Audax Co-Invest and General Partnership funds.  The candidate will work with other team members to maintain a scalable accounting function that provides a high level of support to the organization.  This team member will be responsible for the timely and accurate completion of daily, weekly, and quarterly accounting, weekly management reporting, and quarterly financial statements for various funds.  This team member will coordinate the year-end audit process, serving as liaison with external auditors and ensuring timely resolution of audit requests. Additionally, this team member will work closely with other internal teams to provide quarterly deliverables, assist in deal level allocations, and other internal ad-hoc requests.

The ideal candidate is a self-motivated and detail-oriented team player able to materialize concepts into effective, concise and timely execution of work product.  Candidate must be a self-starter with strong analytical, organizational, and communication skills.   As Audax Co-Invest continues to grow, the position may evolve with the direction of business needs.

RESPONSIBILITIES:

• Responsible for accounting, reporting, and administration of Audax Co-Invest and General Partnership Funds, including quarterly financial statements, capital accounts, and weekly management reporting through Investran.
• Coordinate the year-end audit process, serving as liaison with external auditors and ensuring timely resolution of audit requests.
• Review and analyze financial information for combined reporting, valuation support, and disclosure requirements.
• Draft and review financial statement footnotes, including investment valuation disclosures (ASC 820), fair value hierarchy analysis, and related party disclosures.
• Prepare and review NAV calculations and investor capital account statements.
• Partner closely with the Tax team to deliver accurate capital allocations supporting quarterly estimates and tax payment calculations.
• Review of legal documents, including Limited Partnership Agreements, structure charts, and management services agreements.
• Coordination with management company team for reconciliation of payables.
• Communicate with investors on a regular basis to provide documents related to capital activity, tax, compliance and account statements.
• Work with investors to complete ad-hoc reporting requests.
• Close interaction with Business Solutions team and FP&A team to implement system solutions/efficiencies in relation to accounting systems and recurring reporting requests. Assist in the testing and implementation of reporting solutions. Propose new reporting initiatives and projects as challenges/inefficiencies arise.

REQUIREMENTS/QUALIFICATIONS:

• BS in Accounting with an advanced degree (CPA strongly preferred)
• 4-7 years professional experience including public accounting, preferably focusing on alternative investment asset managers
• Understanding or experience with Private Equity or other alternative investment structures preferred
• Experience with accounting software preferred (Investran experience a plus)
• Advanced excel user with a high level of attention-to-detail
• Strong organizational skills with the ability to manage and prioritize multiple workstreams in order to meet tight deadlines
• Professional individual with strong interpersonal and communication skills, with the ability to effectively engage and lead a team and colleagues

OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

LOCATION: Boston, MA. 3 days/week in office.  These in-office requirements may change based on the needs of the business. 

For Massachusetts: The base salary range for this position is $100,000- $130,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

POSITION SUMMARY:

The individual in this role will be a critical member of the finance team responsible for the operations of Audax Management Company. The role will work closely with the Controller and Senior Accountant alongside the firm’s third-party administrator, to deliver robust financial reporting to senior management through accurate and timely recording of activity in the firm’s accounting systems. 

The ideal candidate is a self-motivated and detail oriented team player with strong organizational skills, a professional and discreet demeanor, a flexible approach to learning and “do anything” attitude.  This role offers an exciting opportunity for a motivated accounting professional to gain hands on experience in a fast paced, dynamic and high energy work environment at a growing private equity firm with exposure across multiple departments.

RESPONSIBILITIES

• Coordinate various work streams with third-party administrator, ensuring that supporting documentation (invoices, approvals, etc.) is delivered timely and in accordance with policy
• Assist with the monthly close process, including preparing/reviewing closing, accrual and depreciation entries
• Prepare and maintain monthly balance sheet account reconciliations, P&L trending analysis, and management reporting
• Assist external auditors with annual audit and tax team with reporting, filings
• Assist with continuous process improvement initiatives, with a focus on the continued development of processes and best practices related to Oracle NetSuite and Concur
• Assist with preparation of cash, investment, revenue, and expense analysis reports for senior management on a weekly and ad-hoc basis
• Assist with generating and reviewing of portfolio company, fund/holding company, and employee billing, including adherence to Management Services Agreements and the firm’s expense allocation policies
• Prepare monthly journal entries, including reclassing expenses and expense allocations across business units and perform balance sheet account clean-up to resolve stale balances
• Maintain the team’s filing system ensuring documentation is organized

REQUIREMENTS/QUALIFICATIONS:

• Bachelors in Accounting or Finance with advanced degree or certification a plus
• 0-3 years of experience in a corporate or public accounting role, preferably in private equity or financial services
• Basic understanding of U.S. GAAP requirements
• Technologically savvy with MS Excel skills, NetSuite and Concur experience is a plus
• Self-motivated with ability to work independently and in a team environment
• Ability to adapt in a dynamic environment and manage competing priorities
• Ability to manage multiple priorities and meeting deadlines with quality work product in a fast paced environment
• Effective communication skills and ability interact with Senior Management and outside parties
• Professional and energetic attitude

OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

For Massachusetts: The base salary range for this position is $65,000- $80,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

Based in New York, Audax Private Debt is a leading debt capital partner for North American middle market companies. Since its inception in 2000, the firm has invested more than $42 billion in support of over 290 private equity sponsors. Audax Private Debt works collaboratively to build tailored financing solutions for its clients through a comprehensive range of offerings that includes first lien, stretch senior, unitranche, second lien, and subordinated debt, as well as equity co-investments. Audax Private Debt is an experienced and trusted partner with senior leadership averaging more than 26 years in private credit and 15 years working together at the firm through multiple economic cycles. For more information, please visit audaxprivatedebt.com or follow us on LinkedIn.

POSITION SUMMARY:

The position is responsible for the financial reporting and accounting for Audax Private Debt based in Boston. The Finance Manager is also a key contributor to the Private Debt valuation process and is responsible for the compliance and control processes related to several Private Debt Funds. Private Debt invests in debt securities of middle market companies backed by private equity sponsors via a variety of different investment vehicles. The candidate will work closely with the Valuation, Investor Relations, CLO, FP&A, Tax and Senior Debt Deal teams.

The ideal candidate is a self-motivated and detail-oriented team player who will thrive in a fast-paced environment and must be able to prioritize and complete all projects with precision in a timely manner. As Audax Private Debt continues to grow, the position will evolve with the direction of the business’ needs.

RESPONSIBILITIES:

• Preparation and review of the monthly, quarterly, and annual financial statements, fund level returns and investor deliverables for various Private Debt funds
• Work with the Investor Relations team in preparing fundraising materials and in providing information for investor requests, including fund performance data, fee information and underlying portfolio financial information
• Prepare monthly and quarterly MD&A on fund performance for senior management
• Contribute to the valuation process for debt, equity and CLO investments
• Review fund administrator’s work on various Private Debt funds
• Administration of assigned funds: prepare/review, coordinate, calculate capital calls and distributions
• Work with the Tax team in preparing quarterly tax estimates as well as year-end tax allocations
• Track and update the portfolio of investments for the various Private Debt funds
• Track interest payment receipts across portfolio team
• Daily cash management, monitoring, and reconciliation with the bank
• Take a lead role with the firm’s outside auditor in preparation/review of year-end audited financials
• Be available to provide timely communication to internal and external stakeholders on projects when required
• Responsible for coaching and developing junior team members

COMPETENCIES: 

• Advanced GAAP financial reporting experience
• Effective communication skills and ability interact with Senior Management and outside parties
• Strong organizational skills
• Professional and energetic attitude
• Expert knowledge of Microsoft Office suite (Excel, Word, etc.)
• Self-starter with ability to work independently and in a team environment
• Exemplary leadership skills
• Ability to work in a fast-paced environment and manage competing priorities
• Demonstrated consistency in meeting deadlines with quality work product

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s Degree in Accounting/Finance with a CPA
• 5 plus years of experience, including public accounting, preferably focusing on alternative investment asset managers
• Extensive experience with Private Equity/Debt valuation
• SEC/BDC reporting and CLO experience is a plus

LOCATION: Boston, MA. 3 days/week in office. These in office requirements may change based on the needs of the business.

OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

For Massachusetts: The base salary range for this position is $125,000- $150,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

POSITION SUMMARY:

Significant alignment with LPs has been one of the cornerstones of Audax’s strategy since the firm was founded. This alignment is achieved through the firm’s extensive co-invest program, through which employees, collectively, have been, and continue to be among the largest investors in nearly every Audax investment across all business units. The Audax Co-Invest Finance Group is a team of 7 individuals responsible for the operational, accounting, tax, and reporting aspects of the co-invest portfolio. With significant investments across the entire Audax platform, the portfolio provides the team with the unique opportunity to gain exposure to all of the firm’s business units. Members of the team regularly collaborate with members of nearly every internal department in the company, including investment professionals from all business units, all internal finance departments, tax, legal, HR, compliance, and IT, as well as the firm’s outside advisors, including attorneys, banks, custodians, and accounting and tax professionals.

This position is responsible for all elements of accounting, reporting, and administration for Audax Co-Invest.  The candidate will work with other team members to maintain a scalable accounting function that provides a consistently high level of support to the organization.  This team member will be responsible for the timely and accurate completion of daily, weekly, and quarterly accounting for various funds.  This team member will also work closely with other internal teams to provide quarterly deliverables, assist in deal level allocations, and other internal ad-hoc requests.

The ideal candidate is a self-motivated team player who is able to materialize concepts into effective, concise and timely execution of work product. As Audax Co-Invest continues to grow, the position will evolve with the direction of business needs.

RESPONSIBILITIES:

• Cash monitoring and reconciliation with bank on a daily basis
• Record journal entries in accounting system on a daily basis for all investment activity in Co-Invest and General Partnership entities
• Prepare capital calls and distributions based on Fund cash projections
• Communicate with investors on a regular basis to provide documents related to capital activity, tax, compliance and account statements
• Coordinate with management company team for reconciliation of payables
• Communicate directly with bank representatives to maintain accounts and provide documentation for new accounts on an ad hoc basis
• Assist with quarterly financial reporting and provide quarterly account statements to investors
• Use DocuSign to produce Subscription documents for the Co-Investors
• Work with investors to complete ad-hoc reporting requests
• Close interaction with Business Solutions team and FP&A team to implement system solutions/efficiencies in relation to accounting systems and recurring reporting requests. Assist in the testing and implementation of reporting solutions. Propose new reporting initiatives and projects as challenges/inefficiencies arise.

REQUIREMENTS/QUALIFICATIONS:

• BS in Management with an advanced degree or certification a plus
• 1-3 years professional experience in fund accounting, alternative investment operations, or audit with primary focus on partnerships and investment
• Advanced excel user with a high level of attention-to-detail
• Experience with accounting software (Investran experience a plus)
• Experience with online banking platforms and treasury management systems/applications preferred (experience with Bank of America CashPro, Kyriba a plus)
• Understanding or experience with Private Equity or other alternative investment structures preferred
• Strong organizational skills with the ability to manage and prioritize multiple workstreams in order to meet tight deadlines
• Professional individual with strong interpersonal and communication skills, with the ability to effectively engage and lead a team and colleagues
• Detail-oriented and able to research discrepancies

 OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

For Massachusetts: The base salary range for this position is $72,000- $120,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

POSITION SUMMARY:

The Tax Manager will be a key member of the growing Tax Team. Experience in partnership tax is required, with particular knowledge of alternative investments. The Tax Manager must be able to coordinate and manage several projects at the same time.

RESPONSIBILITIES:

• Review and sign-off of tax workpapers and tax returns for funds, GP and Co-Invest entities
• Review and sign-off of state risk analysis workpaper prepared by CPA firms
• Assist with review and sign-off of portfolio holding company partnership tax returns
• Review and sign-off of quarterly and annual tax estimate workpapers for funds, GP and Co-Invest entities
• Oversee and manage outsourced CPA team
• Support distributions to investors by identifying tax withholding requirements
• Help maintain partner information used for K1 reporting and withholding calculations
• Update and monitor various project trackers
• Collect and review documentation to support tax return filings and calculations
• Analyze legal documents such as operating agreements to determine tax implications of contributions, distributions, tax allocations, and other reporting items
• Respond to investor questions on tax reporting
• Ad hoc projects as needed

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree
• 5-8 years of partnership tax, with a blend of Big 4 and industry experience
• CPA required
• Knowledge of individual, corporate, foreign tax reporting, and/or state tax helpful
• Proficiency in Excel
• Excellent interpersonal and communication skills
• Team player, attention to detail, and proven ability to multi-task

OTHER DUTIES:  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

For Massachusetts: The base salary range for this position is $112,500- $185,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

POSITION SUMMARY:

Seeking a detail oriented Senior Compliance Analyst/Compliance Counsel for a newly created position supporting all aspects of Audax Private Equity’s compliance program.  Reporting directly to the CCO, the Senior Compliance Analyst will work closely with members of the Audax Private Equity investor relations, accounting, and investment teams.  The Senior Compliance Analyst will be an integral part of the Audax compliance team, based in Boston and New York.

RESPONSIBILITIES:

• Assist with implementation of Audax Private Equity’s compliance program
• Actively participate in annual reviews and risk assessments
• Perform periodic compliance testing and monitoring across the program
• Administer and enforce compliance policies and procedures, including maintaining compliance records and evidence requirements
• Track regulatory developments impacting private equity advisers
• Assist with developing new policies, procedures, and technological upgrades to meet increasing regulatory demands and growth in the business
• Work with various business unit representatives to incorporate compliance requirements into business processes
• Assist with oversight of service providers, support Reg S-P privacy and data protection controls and participate in incident response and escalation as needed
• Assist with Form ADV Parts 1 and 2, Form PF, and other filings
• Support SEC examinations and regulatory enquiries, including document production and response coordination
• Work closely with the Audax Private Equity investor relations team to create, review, and approve marketing materials and investor communications for multiple product lines
• Other ad hoc projects and special tasks related to compliance matters, as needed

REQUIREMENTS/QUALIFICATIONS:

• BA or BS degree required/JD Preferred
• 3 to 5 years of compliance experience within the financial services space, preferably with private fund advisor experience
• Professional maturity and ability to engage effectively at all levels, including with senior management
• Experience with compliance testing, monitoring and marketing material review preferred
• Ability to work independently and as part of a team, while effectively collaborating and communicating to coordinate workload, priorities, initiatives, and regulatory interpretations
• Sound judgment in a fast-paced, deadline driven environment, with the ability to prioritize time sensitive projects
• Detail oriented, organized, and analytical, with strong issue spotting and execution skills
• Motivated self-starter with a willingness to “roll up your sleeves” and identify opportunities for enhancement
• Clear and effective written and oral communicator
• Consensus builder with demonstrated self-awareness, humility, and ability to learn and adapt
• Pragmatic approach that balances regulatory and policy standards with business practice
• Relationship builder with partners throughout the organization and external to the organization
• Flexibility and a willingness to take on new, varied and cross functional projects
• Ability to be in office 4 days per week, with some flexibility as needed.

OTHER DUTIES: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Location: Boston, MA with 4 days a week in the office

The base salary range for this position is $100,000 - $150,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

POSITION SUMMARY:

This individual will play a critical cross-functional role supporting the Private Debt business, leading financial analysis and planning efforts, while working closely with the Tax team to incorporate tax considerations into reporting and ensure the business has clear, actionable tax visibility.

The ideal candidate is a self-starter with expertise in both financial planning and tax, capable of managing complex data, delivering actionable insights, and driving process improvement. This position will work closely with senior leadership, including the CFO, EVP & VP of FP&A and act as a key liaison with internal stakeholders and external advisors.

RESPONSIBILITIES

Financial Planning & Analysis (Approx. 60%):

• Support the delivery and ongoing enhancement of monthly reporting and analysis
• Analyze financial performance, including budget vs. actuals and key business drivers
• Assist with quarterly close processes, including accruals and allocations
• Develop and maintain financial models to support budgeting, forecasting, and long-term planning
• Contribute to improving operating P&L processes and reporting efficiency
• Support the implementation and optimization of financial systems and tools

Tax Forecasting & Strategy (Approx. 40%):

• Maintain and enhance quarterly tax forecasting and estimation processes
• Develop reporting to track partner allocations over time and ensure alignment between taxable income and cash distributions
• Support process improvements through automation and best practices to enhance accuracy and efficiency

COMPETENCIES:

• Strong analytical and modeling capabilities with the ability to synthesize complex financial data into actionable insights.
• Excellent communication skills and comfort working with executives and third-party service providers.
• High attention to detail with a demonstrated ability to manage multiple projects simultaneously.
• Strong leadership presence, with the ability to work independently and within cross-functional teams.
• Proactive and adaptable in a fast-paced, evolving environment.

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree in accounting, Finance, Economics, or a related field; CPA, CFA, or advanced degree preferred.
• 3–6 years of experience in tax and/or FP&A, preferably in the private equity or broader financial services industry.
• Proven experience with corporate and partnership tax concepts and IRS compliance.
• Advanced Microsoft Excel skills required, and financial modeling experience strongly preferred.
• Familiarity/Nice to have with financial and reporting systems such as NetSuite, Investran, Anaplan, Concur, SQL, and Snowflake.

This role will interview candidates for both our Boston and New York offices. 

For New York City only: The base salary range for this position is $110,000- $150,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance.

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

POSITION SUMMARY:

This individual will play a critical cross-functional role supporting the Private Debt business, leading financial analysis and planning efforts, while working closely with the Tax team to incorporate tax considerations into reporting and ensure the business has clear, actionable tax visibility.

The ideal candidate is a self-starter with expertise in both financial planning and tax, capable of managing complex data, delivering actionable insights, and driving process improvement. This position will work closely with senior leadership, including the CFO, EVP & VP of FP&A and act as a key liaison with internal stakeholders and external advisors.

RESPONSIBILITIES

Financial Planning & Analysis (Approx. 60%):

• Support the delivery and ongoing enhancement of monthly reporting and analysis
• Analyze financial performance, including budget vs. actuals and key business drivers
• Assist with quarterly close processes, including accruals and allocations
• Develop and maintain financial models to support budgeting, forecasting, and long-term planning
• Contribute to improving operating P&L processes and reporting efficiency
• Support the implementation and optimization of financial systems and tools

Tax Forecasting & Strategy (Approx. 40%):

• Maintain and enhance quarterly tax forecasting and estimation processes
• Develop reporting to track partner allocations over time and ensure alignment between taxable income and cash distributions
• Support process improvements through automation and best practices to enhance accuracy and efficiency

COMPETENCIES:

• Strong analytical and modeling capabilities with the ability to synthesize complex financial data into actionable insights.
• Excellent communication skills and comfort working with executives and third-party service providers.
• High attention to detail with a demonstrated ability to manage multiple projects simultaneously.
• Strong leadership presence, with the ability to work independently and within cross-functional teams.
• Proactive and adaptable in a fast-paced, evolving environment.

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree in accounting, Finance, Economics, or a related field; CPA, CFA, or advanced degree preferred.
• 3–6 years of experience in tax and/or FP&A, preferably in the private equity or broader financial services industry.
• Proven experience with corporate and partnership tax concepts and IRS compliance.
• Advanced Microsoft Excel skills required, and financial modeling experience strongly preferred.
• Familiarity/Nice to have with financial and reporting systems such as NetSuite, Investran, Anaplan, Concur, SQL, and Snowflake.

This role will interview candidates for both our Boston and New York offices. 

For Massachusetts: The base salary range for this position is $110,000-$150,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

About Re:Build Manufacturing

Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential.

Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We’ve assembled a powerful set of complimentary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we’re leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.

Who We Are Looking For

Re:Build Harness Solutions is building a digital-first wire harness engineering and manufacturing platform. We are seeking a Technical Engineering Manager to lead technical execution, operational systems, and customer growth for the business. This is not a traditional engineering management role. We are looking for an ambitious leader who thrives in ambiguity, builds scalable systems, and creates long-term customer value through engineering excellence, digital innovation, and operational execution. The ideal candidate combines deep technical expertise in wire harnesses with strong customer engagement, business leadership, and manufacturing systems thinking.

What you get to do

Business & Technical Leadership

• Lead technical strategy and operational execution for the wire harness business
• Develop scalable systems for quoting, design reviews, manufacturing workflows, and customer onboarding
• Track and improve key operational metrics including quote turnaround, smartBuild-ready designs, delivery performance, and ECO reduction
• Support growth planning, investment prioritization, and business reviews

Customer Engagement & Engineering

• Lead technical discovery reviews with customers across aerospace, defense, medical, robotics, and industrial sectors  
• Translate customer requirements into manufacturable, scalable solutions
• Collaborate with commercial teams to establish Re:Build as a trusted engineering and manufacturing partner  
• Drive customer benefit through engineering optimization and rapid execution  

Digital Manufacturing & Process Innovation

• Own and improve digital wire harness workflows using Cadonix Arcadia, QuoteBuilder, AI tools, and smartBuild
• Build repeatable RFQ/RFP and production execution processes
• Partner with digital teams to accelerate automation, validation, and manufacturing integration
• Help establish Re:Build as a center of excellence for digital-native wire harness manufacturing

Manufacturing & Operational Excellence

• Support development of digitally optimized manufacturing capabilities
• Drive continuous improvement across engineering, production, and customer engagement workflows
• Align technical execution with profitability, quality, and delivery goals

What You Bring to the Team

• BS or equivalent experience in Electrical, Mechanical, or Manufacturing Engineering (advanced degree or MBA preferred)  
• 10+ years in engineering and/or manufacturing environments
• 3+ years leading technical teams in wire harness, cable assembly, or electro-mechanical systems
• Strong understanding of wire harness design, manufacturability, and production processes
• Experience with ECAD/wire harness design tools (Cadonix Arcadia preferred)
• Knowledge of automated processing, assembly, testing equipment, and regulated manufacturing environments
• Familiarity with aerospace, defense, medical, or industrial quality standards and ITAR environments
• Proven ability to build scalable systems and operational processes
• Strong customer-facing technical communication skills
• Experience managing fast-paced, high-iteration customer programs
• Ability to balance strategic thinking with hands-on execution
• Demonstrated use of data and leading indicators to drive business outcomes
• Experience with project management, ERP/MES, and PLM/PDM systems
• Comfortable using AI and digital tools to improve productivity and decision-making
• IPC/WHMA-A-620, AS9100, or equivalent

Travel up to 30% required. Preferred location: Kalamazoo, MI (Re:Build Tekna facility), with consideration for candidates near major hardtech hubs.

Compensation Range: The base salary range for this position is $138,000 – $ 208,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting.  Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits. 

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The BIG payoff

We are a company who is going to make a difference in the industries and the regions where we choose to operate. Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Company Overview

Tango Therapeutics is a biotechnology company dedicated to discovering novel drug targets and delivering the next generation of precision medicine for the treatment of cancer.

Using an approach that starts and ends with patients, Tango leverages the genetic principle of synthetic lethality to discover and develop therapies that take aim at critical targets in cancer.

This includes expanding the universe of precision oncology targets into novel areas such as tumor suppressor gene loss and their contribution to the ability of cancer cells to evade immune cell killing.

The Tango labs and offices are located at 201 Brookline Avenue, in the Fenway area of Boston, Massachusetts

About the Role

We are seeking a Clinical Trial Manager (CTM) to lead operational aspects of a clinical trial and support the Clinical Trial Leader (CTL), as required. This role will serve as a key member of the Clinical Trial Team (CTT) and as the primary contact for external parties and vendors. CTM may lead the cross-functional CTT for smaller and less complex trials or manage critical aspects of larger and more complex clinical trials under CTL leadership. In addition, CTM will be responsible for site management oversight for trials where no Site Management Leader (SML) is assigned.

In a fast-paced, small biotech environment, the CTM will operationally manage the set-up, conduct and reporting of clinical trials (or parts thereof) as per approved timelines, budget, regulatory requirements, and internal standards. This individual will play a key role in the execution and delivery of clinical trial objectives.

The ideal candidate is highly collaborative, detail-oriented, and comfortable operating in a hands-on environment, with a focus on building scalable processes, tools, and best practices to support efficient and compliant clinical trial execution.

Key Responsibilities

• Serve as a core member of the Clinical Trial Team (CTT) and act as deputy for the Clinical Trial Leader (CTL) during absences
• Organize and coordinate CTT meetings, including preparing agendas, recording minutes, and tracking follow-up actions
• Facilitate communication and collaboration within the team and with external partners such as Contract Research Organizations (CROs) and vendors
• Contribute to the development and maintenance of trial-level documents and operational plans, including project management, communication, risk management, and quality plans
• Establish and manage trial-related systems and processes (e.g., central laboratories, eCOA/ ePRO) in alignment with protocol requirements
• Monitor CRO/ vendor performance and ensure timely and accurate data integration, transfer, and reconciliation. Escalate issues to the CTL, as needed
• Identify risks and issues and support the development and implementation of mitigation strategies and action plans
• Maintain accurate and up-to-date trial information in systems and communication tools
• Set up and maintain clinical trial insurance in participating countries
• Coordinate with the global supply chain to ensure timely supply and distribution of devices and investigational medicinal products, comparator or co-medication to clinical sites
• Prepare and distribute trial-related correspondence and contribute to the development of materials for meetings, newsletters, and websites
• Lead logistical arrangements and support content development for external meetings such as investigator meetings and advisory boards
• Ensure ongoing inspection and audit readiness. Participate in internal audits and regulatory inspections, as required
• Support budget forecasting and accrual processes. Assist with invoice tracking, and processing in line with vendor contracts
• Act as CTL when assigned, leading cross-functional CTT to operationalize the protocol of a clinical trial
• Lead the development of site management oversight plan and ensure site management oversight including risk management for trials without assigned Site Management Lead (SML)

What you bring: 

• 5+ years of trial management experience. Leadership experience (preferred)
• Bachelor’s degree in Life Sciences, Pharmacy or related field
• Experience working in global clinical development organization
• Experience in Oncology development (preferred)
• Direct experience with health authority inspections (FDA, EMA, MHRA, etc.) incl. sponsor GCP inspections (preferred)
• Experience in outsourcing and oversight
• Knowledge of ICH-GCP, FDA guidelines, EU CTR and other relevant guidelines
• Knowledge of financial planning, tracking, and reporting
• Knowledge of trial risk assessment and management
• Familiarity with clinical trial systems (e.g., CTMS, eTMF, EDC, IRT, eCOA) and site management metrics, KPIs, and KRIs
• Strong vendor management and project management skills
• Leadership skills with the ability to lead cross-functional teams
• Strong interpersonal and communication skills
• Strong analytical thinking and decision-making capabilities
• Willingness to travel, as required (typically 10–20%)

#LI-HYBRID

#LI-HYBRI

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-HYBRID

Summary:

As a Customer Success Manager, you will be responsible for owning the relationship with a book of business of Paperless Parts customers, helping drive their adoption of Paperless Parts features in order to maximize the value they receive from the platform, in order to retain and expand their business.

This is a full-time position based in Boston, MA, and requires on-site presence, with a hybrid schedule as needed. Travel is required for this role up to 25%.

Responsibilities:

• Manage a book of business of ~100 Paperless Parts customers, with a mix of high-touch customers managed directly and low-touch customers managed at scale
• Establish trusted advisor relationships with champions and executives, understanding their priority business objectives and how Paperless Parts helps them achieve these goals
• Ensure your customers understand the full functionality of Paperless Parts are enabled to maximize the value they receive from the system
• Understand why your customers partnered with Paperless Parts and measure success against these goals. Use performance against goals to measure ROI and regularly present ROI realization to the customer
• Manage renewals and retention of your customers, measured by Gross and Net Revenue Retention
• Identify where customers may benefit from additional Paperless Parts functionality or services, including additional software subscriptions or marketing solutions. Partner with Account Management to drive expansion
• Serve as primary point of contact and escalation point in urgent situations. Quarterback escalation and drive to timely resolution
• Regularly report to leadership the health of your customers, with a focus on at-risk customers and your plan to mitigate risk
• Accurately forecast renewals, expansion, and churn within your book of business
• Travel onsite to customers occasionally where an in-person visit will help achieve an important outcome

Requirements

• Experience managing revenue retention and product adoption of customers in a technical customer success or technical account management role
• A background in manufacturing, ideally in custom part or contract manufacturing. An understanding of Sheet Metal Fabrication, CNC Machining, Additive, and other manufacturing processes is a plus
• Comfortable analyzing a business objective and implementing a strategy to help a customer leveraging software to achieve this goal
• A track record of managing customers to business objectives and using achievement of goals to demonstrate ROI
• Experience managing revenue retention, renewals, and expansion. A track record of accurately forecasting expansion and churn.
• A proven ability to learn a software product in-depth in order to coach customers on workflows to maximize adoption and value

About Re:Build Manufacturing

Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential.

Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We’ve assembled a powerful set of complimentary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we’re leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.

Who we are looking for

This is an exciting opportunity for an impactful role where you will enjoy considerable autonomy and variety. The Senior Marketing Manager is integral to the team, driving go-to-market initiatives for Re:Build’s cross-industry capabilities in industrial systems, automation, machine design/build, and battery technology. You will work closely with the business development, sales, marketing team, and technical domain experts to develop and support the entire client acquisition process and nurture ongoing relationships with existing clients and trade organizations.

The position requires a highly motivated, “roll-up your sleeves” professional fluent in business-to-business marketing of highly technical products and services. This is a very hands-on role requiring the implementation of the Re:Build marketing and business development process and supporting each company within the organization in meeting annual growth initiatives. It is a high-visibility role that impacts the entire organization.

What you get to do

• Lead the generation and flow of high-quality Marketing Qualified Leads into the sales funnel for the assigned businesses.
• Conduct targeted market and competitive research to identify trends, customer needs, and competitive positioning opportunities that advise strategic decisions.
• Develop, drive, and complete targeted campaigns to improve and sustain pipeline health in collaboration with the demand generation team.  
• Evaluate, adopt, and leverage AI-enabled marketing tools and workflows to improve campaign performance, content development, market research, lead generation, and operational efficiency.
• Champion the responsible use and adoption of AI technologies across marketing initiatives while identifying opportunities for innovation and process improvement.
• Develop, drive, and implement the marketing strategy for the capabilities in our industrial systems, automation, machine design/build, and battery technology.
• Serve as the marketing owner for designated market segments and capabilities, developing and delivering targeted go-to-market strategies that drive awareness, engagement, pipeline growth, and revenue generation.
• Own, plan, manage, and optimize spend for the annual demand generation budget to generate funnel growth and pipeline velocity.
• Develop, implement, and use creative and differentiated ideas to drive high-quality leads into the funnel and position Re:Build in the marketplace as a technical industry leader.
• Develop, drive, author, and compile technical content, including:
  • Case studies
  • Speaking engagements
  • Webinars
  • Print and digital sales/marketing
• Support overall company marketing goals and go-to-market strategy.
• Support and influence the tradeshow calendar by targeting relevant events for our product innovation and engineering services businesses
• Identify, develop, and implement strategy for non-traditional market segments.
• Track and report on the efficacy of marketing programs and initiatives and recommend adjustments to strategy.

What you bring to the Team

• Extreme attention to detail and exceptional organizational skills
• Self-motivated with the ability to work independently
• Comfortable with multitasking in a fast-paced and time-sensitive environment  
• Excellent written and verbal communication skills
• Curious, fast-learning, and resourceful
• Demonstrated curiosity and adaptability in learning and applying emerging AI tools and technologies to enhance marketing effectiveness and productivity.
• Applied understanding of basic marketing principles
• Creative problem-solving skills
• Ability to work well with a remote team
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Comfortable with using metrics to strive for continuous improvement and demonstrating the value of marketing initiatives

Education and/or Experience:

• Bachelor’s degree or equivalent experience in engineering, marketing, or a related field
• Minimum of 8 years of professional experience in a marketing position in an industrial systems, engineering, automation, or manufacturing company; experience in engineering-based role prior to working in marketing would be ideal
• Competency and fluency in Account Based Marketing (ABM), Paid Media, Automation, CRO, SEO, PLG, activation, and retention
• Strong background of driving demand-generation programs that deliver measurable business results, including pipeline and revenue
• Proven experience developing and accomplishing unified campaigns across multiple channels, including email, webinars, paid media, events, and social media
• Proficient with Microsoft Office 365 Suite
• Competent with the Adobe Creative Cloud Suite of products (Photoshop, InDesign, and Illustrator)
• Familiarity or experience with HubSpot
• Experience leveraging AI tools (e.g., generative AI, marketing automation, analytics, or content optimization platforms) to improve business outcomes is strongly preferred.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The base salary range for this position is $ 105,000 – $150,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting.  Actual compensation will be determined based on several factors, including but not limited to proven experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits. 

The BIG payoff

We are a company who is going to make a difference in the industries and the communities in which we choose to operate.  Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@ReBuildmanufacturing.com or you may call us at 617.909.6275.

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Customer Success Team 

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. 

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business.

A remote role, this person can be based anywhere in North America, ideally in the Eastern time zone.

What You’ll Do Here

Client Relationship Management:

• Serve as the primary point of contact for customers in the assigned named accounts
• Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty
• Understand customer objectives and align our services to achieve those goals

Onboarding:

• Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption
• Collaborate with internal teams to expedite service delivery and meet onboarding timelines

Product Adoption:

• Monitor client usage and product adoption rates
• Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential
• Address any adoption challenges with tailored solutions

Renewal and Retention:

• Develop strategies to ensure high retention rates and manage the contract renewal process
• Predict and address potential churn risks, implementing mitigation strategies as needed

Upselling and Cross-Selling:

• Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs
• Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities

Feedback Loop:

• Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement
• Act as the client's advocate within the company, ensuring their needs and concerns are addressed

Reporting and Analytics:

• Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics
• Provide regular updates to management on client health, renewal forecasts, and potential risks

What You’ll Bring to Us

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Demonstrated ability to build strong relationships and manage key customer accounts
• Proficient understanding of digital marketing services such as social media, content marketing, etc.
• Strong problem-solving skills and the ability to handle challenging client situations with grace
• Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms
• Excellent verbal and written communication skills

What We Offer 

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Company paid STD and LTD
• 401K
• Educational Reimbursement Opportunities
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

Company Overview 

Tango Therapeutics is a biotechnology company dedicated to discovering novel drug targets and delivering the next generation of precision medicine for the treatment of cancer. 

Using an approach that starts and ends with patients, Tango leverages the genetic principle of synthetic lethality to discover and develop therapies that take aim at critical targets in cancer. 

This includes expanding the universe of precision oncology targets into novel areas such as tumor suppressor gene loss and their contribution to the ability of cancer cells to evade immune cell killing. 

The Tango labs and offices are located at 201 Brookline Avenue, in the Fenway area of Boston, Massachusetts. 

Summary

We are seeking a Clinical Contract Manager (CCM) to lead the end-to-end clinical site contracting process in support of our growing clinical portfolio. This role will serve as the primary sponsor contact for Contract Research Organization (CRO) partners and internal stakeholders across Clinical, Legal, Finance, and Compliance. 

In a fast-paced, small biotech environment, the CCM will drive the development, negotiation, execution, and maintenance of Clinical Trial Agreements (CTAs), ensuring alignment with trial timelines, budget, and regulatory requirements. This individual will play a key role in enabling timely site activation, CTA maintenance as per trial requirements, proactively identifying and mitigating risks, and ensuring compliance of CTAs with applicable regulations and internal standards. 

The ideal candidate is highly collaborative, detail-oriented, and comfortable operating in a hands-on environment, with a focus on building scalable processes, tools, and best practices to support efficient and compliant clinical trial execution.

Your Role 

• 5+ years of trial management experience with 3+ years in site management 

• Bachelor’s degree in Life Sciences, Pharmacy or related field 

• Experience working in global clinical development organization 

• Experience in Oncology development (preferred) 

• Direct experience with site health authority inspections (FDA, EMA, MHRA, etc.) incl. sponsor GCP inspections (preferred) 

• Experience in outsourcing and oversight 

• Familiarity with clinical trial systems (e.g., CTMS, eTMF) and operational metrics, KPIs, and KRIs 

• Familiarity with site contracting requirements and healthcare compliance (Fair Market Value, SOX Act, Sunshine Act) 

• Knowledge in ICH-GCP, FDA guidelines, EU CTR and other relevant guidelines 

What You Bring 

• 5+ years of trial management experience with 3+ years in site management 

• Bachelor’s degree in Life Sciences, Pharmacy or related field 

• Experience working in global clinical development organization 

• Experience in Oncology development (preferred) 

• Direct experience with site health authority inspections (FDA, EMA, MHRA, etc.) incl. sponsor GCP inspections (preferred) 

• Experience in outsourcing and oversight 

• Familiarity with clinical trial systems (e.g., CTMS, eTMF) and operational metrics, KPIs, and KRIs 

• Familiarity with site contracting requirements and healthcare compliance (Fair Market Value, SOX Act, Sunshine Act) 

• Knowledge in ICH-GCP, FDA guidelines, EU CTR and other relevant guidelines 

 #LI-Hybrid

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About The Role

As a Divisional Production Recruiting Lead, you are the single-threaded owner of all production/manufacturing/supplychain hiring outcomes for your assigned Division. This role exists to solve a critical alignment gap: giving Divisional leaders direct visibility, accountability, and control over their talent pipelines while maintaining leverage from centralized recruiting operations.

You will operate as an embedded player-coach and strategic program manager—personally executing your Division's most critical and complex production assignments while aligning the priorities and workload of the centralized production recruiting team for all of your divisional roles. This is a high-impact, high-autonomy role designed for a proven recruiting operator who can think strategically, execute tactically, and build trusted relationships with senior divisional leadership.

This role is a deliberate bridge in our organizational evolution: it creates the foundation for Divisions to eventually roll-up production recruiting end-to-end while maintaining execution efficiency and central coordination during a period of structural maturity.

What You'll Do

Divisional Accountability & Strategic Ownership

• Own end-to-end production hiring outcomes for your Division, including headcount planning, demand forecasting, requisition prioritization, and delivery against hiring targets.
• Act as the primary strategic talent partner to your Divisional Head of TA and senior divisional leaders, translating business objectives into executable hiring strategies.
• Deliver regular reporting on hiring health, pipeline velocity, capacity constraints, and risk mitigation to divisional leadership—providing full transparency and "positive control" over talent delivery.
• Define and manage SLAs, hiring goals, and success metrics for your Division's production portfolio in partnership with business stakeholders. 

Hands-On Recruiting Execution (Player)

• Personally own and execute full-cycle recruiting on priority roles as needed for your Division's most critical, complex, or strategic production roles, including:
  • Leadership and senior technical hires (Head of, Director, VPs)
  • Single-point-of-failure roles or positions with unique market challenges
  • First-of-their-kind roles requiring deep business context and creative sourcing strategies
• Set the standard for recruiting excellence within your Division—demonstrating best-in-class sourcing, candidate engagement, assessment rigor, and offer negotiation.
• Maintain credibility and market intelligence by staying hands-on in the craft of recruiting, ensuring you deeply understand talent availability, compensation trends, and competitive dynamics. 

Program Management & Priority Direction (Coach)

• Align the day-to-day priorities of the centralized production recruiting team aligned to your Division, ensuring their focus is calibrated to the highest-impact hiring needs.
• Provide coaching, real-time feedback, and quality assurance to centralized recruiters working on your Division's roles (without formal people management responsibility).
• Lead the operational rhythm for your Division's production hiring portfolio, including intake meetings, pipeline reviews, and cross-functional coordination with hiring managers, HR, and Finance.
• Act as the single escalation point for hiring blockers, process breakdowns, or stakeholder misalignment within your Division.
• Design and lead surge hiring initiatives, high-volume campaigns, or other complex hiring programs specific to your Division's business needs. 

Cross-Functional Collaboration & Influence

• Partner closely with The Lead Coordinator, for Overall Divisional Production TA to ensure process consistency, share best practices, and contribute to cross-divisional reporting and strategic planning.
• Provide structured input into performance evaluations and development plans for centralized recruiters supporting your Division, ensuring their contributions to divisional outcomes are recognized.
• Build strong relationships with Divisional BizOps, Finance, and Workforce Planning teams to align on headcount allocation, budget, and hiring sequencing.
• Influence hiring manager behavior and decision-making, serving as a trusted advisor on candidate quality, market realities, and talent strategy trade-offs. 

Who You Are

You are a high-performing recruiting operator who thrives in ambiguity and enjoys owning outcomes. You are equally comfortable rolling up your sleeves to close a Director-level hire and stepping back to orchestrate a 50+ role hiring sprint. You have the business acumen to partner with senior leaders, the program management discipline to drive complex initiatives, and the recruiting chops to execute at the highest level.

You see this role as what it is: a strategic springboard—a chance to prove you can own a business-critical function, build scalable systems, and lead through influence before stepping into formal people leadership.

Required Qualifications

• 8+ years of talent acquisition experience, including significant recent experience as a full-cycle production or technical recruiter in a fast-paced, high-volume environment.
• Proven ability to operate independently with minimal oversight, managing complex hiring portfolios, competing priorities, and ambiguous situations with sound judgment.
• Strong business partnership skills: experience influencing and advising Director-level and above stakeholders, translating business needs into hiring strategies, and managing escalations diplomatically.
• Demonstrated program management capability—experience leading hiring initiatives beyond individual requisitions, coordinating cross-functional teams, and delivering results through others.
• Excellent analytical and communication skills: ability to use data to drive decisions, tell a compelling story, and present hiring health narratives to senior leadership.
• Comfortable working in a matrixed environment, providing direction and feedback to peers without formal management authority. 

Preferred Qualifications

• Direct experience recruiting for production, production operations, or frontline roles in industries such as synergistics, robotics, logistics, manufacturing, field services, or government contracting.
• Experience working in a decentralized or divisional business structure, particularly in organizations undergoing TA operating model transitions.
• Formal program or project management training or certification (e.g., PMP, Agile, Six Sigma).
• Prior experience as a recruiting lead, squad lead, or business partner with responsibility for a portfolio of hiring beyond personal requisition load.
• Familiarity with workforce planning, capacity modeling, and demand forecasting in partnership with Finance or BizOps teams.
• Track record of mentoring or coaching recruiters, with examples of improving team performance or developing junior talent. 

Why This Role Matters

This is not a typical recruiting role. You are being entrusted with divisional accountability for a critical talent function during a pivotal moment in the organization's evolution. You will have direct influence over your Division's ability to meet contract milestones, scale operations, and hit revenue targets. Success in this role positions you as a proven internal candidate to lead a fully embedded or expanded Production TA organization in the future—and equips you with the strategic leadership experience needed to advance into senior TA leadership roles across the enterprise. You will be the bridge between strategy and execution. Between central leverage and divisional ownership. Between what we do today and what we build tomorrow.

As a key member of Anduril's recruiting team, you will be responsible for the company's talent management as we continue to rapidly grow. Your work will be hands-on and involve collaborating with leaders and individual contributors to define the hiring needs of the company. To achieve this, you will be given the autonomy and tools to execute on our strategy to build and develop Anduril's world class team. We are looking for someone who can handle high levels of ownership while tackling every aspect of recruiting and is excited to be part of small team where no task is too big or too small. 

We are searching for a Senior Technical Recruiter who will be working directly with surge hiring across our Maritime Division. The ideal candidate is someone with startup, tech, and relevant domain experience.

This role is open to 6 month contract. Location: Costa Mesa, CA or Boston, MA or Quincy, MA.

WHAT YOU’LL DO

• Move fast, with a process for consistently sourcing, tracking and maintaining a high volume of candidates while maintaining open lines of communication with stakeholders
• Establish deep trust and partnership with business leaders to help influence talent strategy while executing on hiring deliverables
• Build trust through consisteny and a strong operating rhythm in partnership with cross-functional stakeholders to help scale and manage company growth
• Embed yourself into the business and into your teams to understand the product positioning and market fit, technical roadmap, and culture of the team
• Develop a strong understanding of the mission while learning how to effectively pitch the team and opportunity, ultimately closing exceptional technical talent for the organization
• Track and analyze pipeline and performance data to gain insights into areas of opportunity and translate that into a data-driven narrative that enables increased momentum
• Build recruiting strategies that contribute to the long-range growth of the company, implementing best practices around referrals and process improvements where needed
• Act as a subject matter expert in prospecting techniques and tools used for information retrieval, data extraction, web-scraping, continuous process improvement, process automation, and candidate management
• Conduct interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios
• Engage passive candidates using Linkedin Recruiter, Gem, Boolean strings, referral and SOBO campaigns
• Provide a consistent and positive candidate experience throughout the entire recruiting process with proactive communication and engagement

REQUIRED QUALIFICATIONS

• 6+ years experience recruiting and sourcing for technical roles and closing top tier engineering talent (startup/software experience preferred)
• Experience hiring candidates within all facets of engineering  - either software, hardware or both. 
• 4+ years of client interaction experience, including working with Hiring Managers and Directors, taking new requirements, reviewing profiles and updating pipeline progress
• Experience acting in a consultative manner where your guidance has led to improved outcomes, and a positive candidate experience, while earning the respect of your peers and clients
• Strong understanding of the technical skills and experience required for Engineering positions within the business
• Clear and effective communication with candidates to understand motivation, drivers, and fit within the organization
• Experience managing various funnels of candidates and keeping track of their progress throughout the recruitment process
• Working knowledge of applicant tracking and HRIS systems
• Working knowledge of interview techniques and applicant screening methods
• Familiar with a wide variety of sourcing avenues

PREFERRED QUALIFICATIONS

• Experience in Startup, Tech, and relevant domain experience
• Are self-sufficient and are able to work with little direct supervision
• Resilient and creative – ideal candidates will be flexible enough to face routine obstacles, trouble shoot, and create a solution on the fly
• Attention and Communication – ideal candidates will be direct and succinct. They will share information in a timely and efficient manner, improving collaboration and productivity, while practicing active listening and engagement with intent
• Ownership – Be accountable for your universe and in tune with the business. Everyone on this team takes full responsibility for helping Anduril achieve its mission. That means seeking to improve all aspects of our company even in ways that are not explicitly part of our job while leveling up anything you can directly impact in realtime
• Low ego, high curiosity – Value learning over being right. Embraces delivering and receiving candid feedback, and see every setback as an opportunity to iterate and improve

As a key member of Anduril's recruiting team, you will be responsible for the company's talent management as we continue to rapidly grow. Your work will be hands-on and involve collaborating with leaders and individual contributors to define the hiring needs of the company. To achieve this, you will be given the autonomy and tools to execute on our strategy to build and develop Anduril's world class team. We are looking for someone who can handle high levels of ownership while tackling every aspect of recruiting and is excited to be part of small team where no task is too big or too small. 

We are searching for a Senior Technical Recruiter who will be working directly with surge hiring across our Maritime Division. The ideal candidate is someone with startup, tech, and relevant domain experience.

This role is open to 6 month contract. Location: Costa Mesa, CA or Boston, MA or Quincy, MA.

WHAT YOU’LL DO

• Move fast, with a process for consistently sourcing, tracking and maintaining a high volume of candidates while maintaining open lines of communication with stakeholders
• Establish deep trust and partnership with business leaders to help influence talent strategy while executing on hiring deliverables
• Build trust through consisteny and a strong operating rhythm in partnership with cross-functional stakeholders to help scale and manage company growth
• Embed yourself into the business and into your teams to understand the product positioning and market fit, technical roadmap, and culture of the team
• Develop a strong understanding of the mission while learning how to effectively pitch the team and opportunity, ultimately closing exceptional technical talent for the organization
• Track and analyze pipeline and performance data to gain insights into areas of opportunity and translate that into a data-driven narrative that enables increased momentum
• Build recruiting strategies that contribute to the long-range growth of the company, implementing best practices around referrals and process improvements where needed
• Act as a subject matter expert in prospecting techniques and tools used for information retrieval, data extraction, web-scraping, continuous process improvement, process automation, and candidate management
• Conduct interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios
• Engage passive candidates using Linkedin Recruiter, Gem, Boolean strings, referral and SOBO campaigns
• Provide a consistent and positive candidate experience throughout the entire recruiting process with proactive communication and engagement

REQUIRED QUALIFICATIONS

• 6+ years experience recruiting and sourcing for technical roles and closing top tier engineering talent (startup/software experience preferred)
• Experience hiring candidates within all facets of engineering  - either software, hardware or both. 
• 4+ years of client interaction experience, including working with Hiring Managers and Directors, taking new requirements, reviewing profiles and updating pipeline progress
• Experience acting in a consultative manner where your guidance has led to improved outcomes, and a positive candidate experience, while earning the respect of your peers and clients
• Strong understanding of the technical skills and experience required for Engineering positions within the business
• Clear and effective communication with candidates to understand motivation, drivers, and fit within the organization
• Experience managing various funnels of candidates and keeping track of their progress throughout the recruitment process
• Working knowledge of applicant tracking and HRIS systems
• Working knowledge of interview techniques and applicant screening methods
• Familiar with a wide variety of sourcing avenues

PREFERRED QUALIFICATIONS

• Experience in Startup, Tech, and relevant domain experience
• Are self-sufficient and are able to work with little direct supervision
• Resilient and creative – ideal candidates will be flexible enough to face routine obstacles, trouble shoot, and create a solution on the fly
• Attention and Communication – ideal candidates will be direct and succinct. They will share information in a timely and efficient manner, improving collaboration and productivity, while practicing active listening and engagement with intent
• Ownership – Be accountable for your universe and in tune with the business. Everyone on this team takes full responsibility for helping Anduril achieve its mission. That means seeking to improve all aspects of our company even in ways that are not explicitly part of our job while leveling up anything you can directly impact in realtime
• Low ego, high curiosity – Value learning over being right. Embraces delivering and receiving candid feedback, and see every setback as an opportunity to iterate and improve

Job Title: Industry Marketing Manager
Locations: Houston / Boston (Hybrid)
Reports to: Head of Industry Strategy 

A career that’s the whole package! 

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.  

Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Price Optimization, Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth. 

Our approach is grounded in the Conga Way, a framework that encapsulates our values and drives everything we do as an organization—from hiring to decision-making and product development to colleague programs. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.  

A quick snapshot… 

The Industry Marketing Manager works within the Industry Marketing team in crafting and communicating Conga’s unique POV for the key industries that we serve. This is a multi-faceted role interfacing with Conga’s customers, sales teams and channel partners in helping them understand Conga’s industry value. Success in the role requires a unique combination of skills and above all the ability to define Conga’s value and unique perspectives for those industries.  

Why it’s a big deal…   

This role is pivotal to Conga’s continued growth and customer success. Last year, Conga’s vertical differentiation produced Conga’s largest growth segment. We look to expand on that success in other industries and you can be a big part of that success. Your insights will provide our sales teams and channel partners with unique angles into how Conga operates in your industries, filling whitespace with new ways to apply Conga’s solutions. Important deliverables in creating Conga’s Industry POV will include: industry profiles, relevant use-case definitions, industry marketing and sales content, and customer case studies. 

Are you the person we’re looking for? 

Related experience. You’re a seasoned pro when it comes to understanding complex problems and crafting elegant solutions. Your unique skillset includes the following: 

• Think of yourself as an Industry Steward for the industries you own.  You are, the go-to person for all things related to that industry. You are Conga’s voice to the market.  
• You have extensive experience creating positioning and messaging and translating it into marketing and sales content. 
• You are a life-long learner, who is curious and constantly improving on what has been done before. You can go deep on a topic or industry but can also think about the bigger picture story. 
• Clear and confident communicator, both written and verbal. You express your views with clarity and conviction, while remaining open to other perspectives. This shows on the data sheets, decks and blogs you write and the presentations you deliver.  
• You gain the confidence of your teammates and colleagues. Picture spending time with customers and sales teams understanding how Conga is utilized in their industry. Then presenting Conga’s unique POV back to others. 

Analytical thinker and creative problem solver. You’re able to see issues holistically and get to the root of the issue -- a key skill in this role. You’re skilled in identifying creative solutions to unique customer requirements. 

Customer-Facing Skills. You bring confidence and clarity to every customer interaction. You know how to communicate, solve problems, and represent Conga professionally.  

Here’s what will give you an edge… 

Applications Software Experience. You have 5-10+ years of experience in the following:  

• Customer sell-side – Products, customers and channels 
• Company research – Learning about what our customers and prospects do excites you. 
• You’ve completed your Bachelors degree. An MBA or analytical Masters degree is a plus.  
• Product Marketing/Business Development/Sales experience or interface. An understanding of what makes software products successful.  
• AI – you have a deep interest and curiosity in AI, using it to merge your valuable content with our customer’s goals and challenges.   

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and then own it. 

Organizational skills. As a core Industry Marketing team member, you will be asked to help organize and allow our content engine to scale. This focus will help to accelerate bringing our team’s ideas to our customers, channel partners and sales teams.   

Overview:

Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.

Guidepoint is seeking qualified candidates for a Senior Account Manager - Financial Services on the Institutional Client Service team.  This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage.

This is a Hybrid position in our Boston office. 

What You'll Do:

• Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth
• Lead contract negotiations, pricing discussions, renewals, and commercial conversations
• Drive upsell, cross-sell, and package expansions across existing accounts
• Proactively meet clients in person and virtually to strengthen executive relationships
• Identify and activate new users within existing client organizations
• Develop account growth strategies and revenue plans in partnership with service leadership
• Monitor usage trends and intervene strategically to prevent churn
• Serve as senior point of contact for escalations and high-level client discussions
• Partner closely with client service teams to ensure flawless delivery and client satisfaction

What You Have:

• 3-5 years of experience in account management, relationship management, or consultative sales
• Proven track record managing renewals and negotiating contracts
• Demonstrated success driving upsell and cross-sell revenue
• Experience managing mid-sized to large B2B client portfolios
• Strong executive presence and ability to build C-level relationships
• Comfortable conducting in-person client meetings
• Commercially minded, proactive, and highly accountable

 What We Offer:

The annual base salary for this position is $100,000 - $120,000. Additionally, this position is eligible for a yearly bonus based on performance.

You will also be eligible for the following benefits:

• 15 PTO Days, 10 legal holidays, and sick days
• Comprehensive Medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate discounts
• Development opportunities through the LinkedIn Learning platform
• Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
• Year-round corporate athletic league

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

AI Disclosure

For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com

#LI-AA1

#LI-HYBRID

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the sales team to ensure smooth transition and onboarding experience
• Proactively build relationships with customers to create mutual trust  
• Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
• Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
• Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
• Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

Who You Are:

• A strong communicator with excellent attention to detail
• Motivated by building long-term and long-lasting relationships
• Driven by the opportunity to make a visible impact with your work
• 5-7 years of experience in a customer account facing role
• Customer-minded, always aiming to provide the most value possible
• Excited by working in an ever-evolving and fluid solution focused environment
• Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Sales training in MEDDIC and Command of the Message 
• An inclusive company culture, opportunity to join our Community Guilds
• Intra-departmental mentor and buddy program for in-house networking 
• Continuous professional development, product training, and career pathing 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSAs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Drive and influence the full renewal and expansion sales cycle
• Serve as an advisor and role model for exemplary customer service
• Balance autonomy with effective communication upwards
• Act as a regional/segment owner and escalation point for relevant matters
• Motivate CSAs to foster customer relationships that build trust and achieve consistent revenue growth
• Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges
• Focus on talent attraction, retention, and development to create high-performance teams

Who You Are:

• Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space
• 3+ years of experience leading a high-performing team of Customer Success Managers
• A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities
• Familiar with the B2B tech or subscription-based software space
• Comfortable in a fast-paced, scaling environment

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-class onboarding
• An inclusive company culture, with opportunities to join our Community Guilds
• Intra-departmental mentor and buddy program for networking
• Continuous professional development, product training, and career pathing
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled anywhere in the United States. 

• Bachelor's degree in a relevant field required.
• Minimum 10 years of related professional experience required. Experience must include 5 years in increasingly responsible roles in construction documentation on institutional and/or commercial projects and at least 3 years in a responsible role in construction administration on large institutional or commercial projects.
• Previous experience on large, complex projects.
• Current Architectural Registration in the United States required.
• CDT and LEED accreditation preferred.
• Demonstrated focus on quality.
• Knowledge of building codes and requirements.
• Must possess business acumen.
• Must have strong client leadership skills.
• Must have strong technical leadership skills for production team. 
• Must be capable of leading and mentoring less experienced staff.
• Must have advanced knowledge in discipline
• Strong verbal and written communication skills.
• Familiarity with Revit, Bluebeam, Microsoft Office, and construction management software.  

Your Impact
You will serve as the strategic manager of Axon's global travel program, owning our most impactful vendor relationships and ensuring our travelers have access to the best possible travel benefits and perks. You will manage the full lifecycle of travel partnerships, from identifying opportunities and negotiating contracts to implementing and administering programs across our platforms. This role sits at the intersection of travel sourcing, travel program design, and travel and expense platform administration, driving both financial impact and traveler experience at a global organization.

Work Location

Hybrid Presence based near our US Hubs - Boston, San Francisco, Atlanta, Sterling, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

What You'll Do

• Identify, source, and manage strategic travel vendor relationships including hotels, airlines, rental cars, and other employee travel perks
• Own contract negotiation, review, and implementation from initial outreach through signing and go-live
• Proactively identify gaps or opportunities in the current travel program and develop a clear point of view on how to address them
• Streamline administrative processes using AI tools, automation, and strategic thinking to reduce friction and improve efficiency
• Administer the Egencia travel platform, including managing inventory, overseeing bookings, and maintaining traveler accounts
• Support the Expensify platform and collaborate closely with the expense team to stay connected to traveler needs and areas for program enhancement
• Provide internal customer service and act as a trusted resource for travel and expense related inquiries across the organization

What You Bring

• 2–5 years of experience in travel sourcing, travel and expense management, vendor negotiations, or a related field
• Proven ability to negotiate and manage vendor contracts
• Strong analytical skills with experience using data and AI to drive decisions
• Sound judgment and the ability to navigate ambiguity, difficult negotiations, and competing priorities with confidence and poise
• Experience with travel & expense platforms (Egencia, Expensify, or similar), Workday, and the full Microsoft Office suite
• Comfort with and curiosity about AI tools (e.g. Claude, Cursor, etc.) to improve workflows and processes
• Excellent communication and interpersonal skills — you are personable, trustworthy, and effective with both internal stakeholders and external partners

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Growth Account Manager

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients.

We’re looking for a results-driven Account Manager to own and grow a portfolio of 50–75 customer accounts with a clear focus on driving ARR growth. Your top priority will be expanding revenue through upsells, renewals, and strategic account management. In this role, you’ll deepen customer relationships, identify growth opportunities, and ensure a seamless transition from new business to long-term success. You’ll partner closely with Sales and Customer Success, staying aligned on customer goals while keeping pace with product updates and industry trends. If you thrive in a fast-paced SaaS environment and are motivated by hitting and exceeding ARR targets, we’d love to meet you.

Team Mission

We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage C-Suite, VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day 1.

We strongly encourage people of all backgrounds to apply.

Responsibilities

• Account Management: Manage a portfolio of 50-75 customer accounts, ensuring consistent communication, providing excellent customer service, and fostering long-term relationships.
• Upselling: Identify and capitalize on opportunities to upsell additional products and services to existing customers, driving increased customer value and revenue.
• Renewals: Own the end-to-end renewal process for your accounts, proactively engaging customers ahead of contract milestones to assess satisfaction, demonstrate ongoing value, and secure timely renewals. Partner with Customer Success Managers to identify and mitigate churn risk, ensuring a high renewal rate while positioning accounts for expansion.
• Customer Communication: Engage regularly with customers to understand their evolving needs and challenges, identifying opportunities for growth, and ensuring overall customer satisfaction. Additionally, send quarterly newsletters with company updates, including new feature launches, to keep customers informed and engaged.
• Seamless Transition from Sales: Work closely with the Growth Account Executive to ensure a smooth handoff of sales opportunities. Facilitate a seamless transition of account details and customer expectations to maintain continuity and customer satisfaction.
• Collaborate with Customer Success Managers to identify and pursue upsell opportunities both mid-contract and during the renewal cycle. Align on customer goals to ensure a smooth, strategic path forward—one that deepens the relationship and expands ARR through solutions that drive long-term success for both the customer and AcuityMD.
• Database Management: Maintain and update HubSpot and PlanHat, ensuring accurate records of customer interactions and sales activity.
• Competitor & Product Awareness: Stay informed on industry trends, competitor offerings, and product developments to provide value-added insights and identify upselling opportunities within your existing customer base.

Your Profile

• 2–5+ years of experience in Account Management, Customer Success, or Inside Sales, ideally in SaaS
• Proven ability to upsell and expand existing customer accounts
• Proven ability to create pipeline and conduct effective discovery
• Self-starter with strong prioritization and time management abilities
• Comfortable working in a fast-paced, data-driven, and remote environment
• Excellent communication, relationship-building, and consultative selling skills
• Ability to work independently and as part of a team
• Excellent numeracy skills for accurate and speedy calculation of sales prices, discounts and percentages

Nice to Haves

• Experience in MedTech or healthcare is a plus
• Trained in enterprise sales methodology
• Experience working with Hubspot or similar CRM platforms.
• Exposure to data-driven products or analytics platforms.

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE salary range: $130,000 to $150,000

You must have an eligible work permit in the USA to be considered for this position.

We Offer:

• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Unlimited vacation: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health and Dental Plans: We offer 100% paid health and dental plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1000 to invest in remote office equipment and WiFi reimbursement.
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
• Ground floor opportunity: Join a high growth startup, backed by world class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Competitive compensation with equity upside.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Role overview

As the Technical Product Manager (TPM) for the Pipelines & Automation (PnA) team within Engineering Platform, you will own the CI/CD pipeline platform, software quality tooling, and test automation frameworks that enable all of CarGurus engineering to deliver code faster and with higher confidence.

You will create vision, drive requirements and the roadmap, and support the team by propelling critical initiatives that will fuel our ability to innovate, move quickly, and stay ahead of the competition while embracing and utilizing AI capabilities. That includes our CI modernization (continuing the onboarding of a SaaS CI platform), continued expansion of our Continuous Deployment (CD) pipeline, contract testing, quality gates and frameworks, and the integration of AI-augmented testing and pipeline capabilities.

You will be part of a team of technical product managers who collaborate closely with internal stakeholders to deliver products and systems that directly impact the success of the entire engineering organization.

What you'll do

• Build a strong partnership with the Engineering Platform team — and specifically the Pipelines & Automation squad — to support their service-oriented position within the organization.
• Gain a deep understanding of our CI/CD platform, quality frameworks, pipeline capabilities, and the unique challenges we face as a rapidly growing company.
• Co-own the team's vision and roadmap; generate buy-in and facilitate cross-functional collaboration with a wide range of technical stakeholders across Product Engineering, Data Engineering, Data Science, and other platform teams.
• Complete the CI modernization initiative — design for remaining teams, migration planning, and rollout to engineering teams.
• Champion continued adoption and maturation of our CD pipeline (TTMA), including progressive delivery patterns such as canary analysis and automated rollbacks.
• Own the product direction for quality gates, test automation frameworks, contract testing, and quality metrics collection that are embedded within the pipeline.
• Ensure that prioritization of work aligns with high-level strategies and business objectives.
• Identify opportunities to leverage AI and agentic workflows to improve pipeline reliability, test generation, and developer feedback loops.
• Maintain high levels of engagement with stakeholders through various forms of written and verbal communication, including roadmaps, project plans, status reports, and executive presentations.
• Advocate for adoption of frameworks, tooling, and pipeline capabilities being built out by the centralized platform team.

What you'll bring

• 5+ years of product management experience, including working with engineering teams. Prior engineering background is a plus.
• Familiarity with CI/CD platforms and tooling — experience driving requirements and management of systems such as GitHub Actions, CircleCI, Concourse, Jenkins, or similar. Understanding of pipeline-as-code, declarative pipeline configuration, and progressive delivery patterns (canary, blue-green).
• An understanding of software quality automation best practices, industry standards, and tooling — including quality gates, test automation frameworks, and contract testing.
• Experience gathering requirements from internal engineering customers while filtering into strategic direction.
• Strong judgment to prioritize various incoming and generated requirements based on value-add to the organization.
• A passion for improving the developer experience through reliable, fast, and transparent build and delivery processes.
• An enthusiasm for utilizing AI tools to accelerate your work as well as how AI can enable and accelerate engineering.
• Strong team player with high emotional intelligence and the ability to bring people together across varying personality types and work styles.
• Tenacious self-starter with the ability to work independently, particularly in a highly cross-functional or matrixed environment.
• Excellent written and verbal communication skills.
• The ability to research and propose new tooling to be introduced that will help improve software quality and pipeline reliability.
• The capability to influence quality and delivery transformations by working closely with critical stakeholders.

We are seeking a Senior Product Manager to fully own the Commission Plans & Contracts Platform, the systems and services that power contract and commission workflows and enable partner product teams, brokerage, and operations to execute reliably across markets. This role is ideal for a PM ready to own a product end-to-end with minimal guidance, set a 12-month roadmap, drive squad-level goals, and shape a 12–18 month vision in partnership with their manager. You will navigate technical and business complexity, make sound calls on architectural and business trade-offs (including the occasional one-way door), and align stakeholders across Product & Engineering, brokerage, and operations.

A successful candidate is an autonomous operator with strong product judgment who can take ambiguous problem spaces and turn them into clear, well-scoped, sequenced plans. You'll support both staff-facing and agent-facing workflows, with decisions on this platform having far-reaching impact across our broader systems and the experience of the agents and clients who depend on them. You bring structure to complexity, consistently making sound decisions on well-defined problems while driving clarity and alignment in more ambiguous or high-stakes situations. You collaborate across engineering, accounting, brokerage, and operations to turn cross-functional problems into durable solutions. Your work enables teams to operate efficiently and with confidence, with a strong emphasis on accuracy and trust in the data and logic powering critical workflows.

Responsibilities:

• Fully own the Commission Plans & Contracts Platform with minimal guidance, setting direction across discovery, definition, delivery, and iteration.
• Define and own a 12-month roadmap for your squad, translating organizational goals into squad-level goals and gaining alignment with your manager.
• Partner with your manager to define a 12–18 month product vision and own the near-term strategy that gets the squad there.
• Drive squad-level goals end-to-end, making good scope/time/quality trade-off recommendations and gaining alignment when deadlines need to shift.
• Author PRDs for 6–12 month efforts on a single team, covering business rules, edge cases, success metrics, rollout plans, and clear sequencing.
• Autonomously gather and synthesize inputs across LFR, user interviews, surveys, product support meetings, ad-hoc escalations, the feedback forum, key staff stakeholders, and quantitative analysis to inform product decisions.
• Coordinate across other P&E groups as well as brokerage and operations stakeholders to align on dependencies, sequencing, and launch readiness.
• Contribute meaningfully to UX thinking, offering input and feedback that shapes the design direction alongside your design partners.
• Solve medium-complexity problems to unblock the team and accelerate customer impact.
• Communicate proactively with all P&E stakeholders — and, with your manager's support, with business stakeholders — on status, risks, decisions, and trade-offs.
• Improve how your squad operates by identifying and driving process improvements that make the team more efficient.

Qualifications:

• 5+ years of product management experience (or equivalent) building and launching software products, including time spent fully owning a product area.
• Track record of autonomously executing in areas with some ambiguity, medium technical and business complexity, and medium platform risk (including a few one-way doors).
• Experience setting 12-month roadmaps, owning near-term strategy, and contributing to longer-term product vision.
• Strong PRD craft, with clear business rules, edge cases, metrics, and rollout plans.
• Demonstrated ability to drive squad-level goals and make good scope/time/quality trade-offs under real-world delivery pressure.
• Comfort synthesizing qualitative and quantitative inputs autonomously to inform decisions.
• Experience aligning stakeholders across Product & Engineering and adjacent business functions (e.g., operations, brokerage, GTM).
• Consistently sound product judgment on tactical decisions and the maturity to know when to bring controversial or ambiguous calls to your manager.
• Strong written and verbal communication; reliable, proactive, and high follow-through.

Compensation: The salary pay range for this position is $137,400 - $152,700; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

At Skilled Wound Care we are looking for a Market Closer who is already a staple in the Massachusetts healthcare community. As we aggressively expand, we need someone with deep-rooted ties to Skilled Nursing Facilities throughout the state. This high-impact role focuses on the 'front end' of our expansion, empowering you to leverage your existing Skilled Nursing Facility partnerships to sign and onboard accounts. You will be the face of Skilled Wound Care, turning your trusted industry reputation into profitable, long-term clinical partnerships

Key Responsibilities

• SNF Account Acquisition: Drive the full sales cycle from initial cold outreach to contract execution within the Skilled Nursing and Long-Term Care sectors.
• Strategic Territory Mapping: Analyze new regions to determine business viability and prioritize high-value targets.
• Clinical Value Proposition: Use your knowledge of healthcare and disease processes to demonstrate the ROI of our physician-led wound care model to C-Suite and Administrators.
• Relationship Management: Build high-level trust with corporate SNF owners and regional directors.
• Operational Setup: Work alongside physicians to ensure a seamless transition from "signed contract" to "active service."
• KPI Performance: Consistently meet and exceed closing quotas to ensure rapid, profitable territory growth.

Specific Requirements for Success

We are specifically seeking candidates who have already demonstrated success in the SNF space.

• The "Closer" Pedigree: 2–10 years of sales experience, with a documented history of closing contracts specifically in long-term care or wound care.
• SNF Fluency: Deep understanding of how Skilled Nursing Facilities operate, their pain points, and their decision-making hierarchies.
• Financial Literacy: Ability to interpret financial statements and build a business case for our services.
• Travel Readiness: Commitment to a "road warrior" schedule—traveling 4-5 days a week to build and secure new markets.
• Education: Bachelor’s Degree required.

Compensation & Benefits

• Salary: $100,000 - $150,000 Depending on experience.
• Bonus Structure: High-upside quarterly bonuses tied directly to your successful account closings.
• Full Benefits: Comprehensive Health, Dental, and Vision.
• Future Security: Generous 401K plan and Life Insurance.
• Work-Life: Paid Time Off and a culture that truly values its employees.

Skilled Wound Care is the nation’s leading physician group specializing in wound care services for skilled nursing facilities. For three years running, we have been certified as a Great Place to Work®, with 95% of our team affirming our culture—39% higher than the national average.

To learn more information, visit us at www.skilledwoundcare.com

Skilled Wound Care an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.

"SPI"

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Customer Success Manager, Growth

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients.

Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users and organizations through ongoing platform adoption and value recognition. Customer Success Managers are successful by developing deep and personal relationships with our user base, driving user adoption

Team Mission

We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day 1.

We strongly encourage people of all backgrounds to apply.

Responsibilities

• Effectively manage a large book of business across many different account specialties and unique product configurations/use-cases.
• Ensure high user-adoption through effective executive sponsorship, change management, and best practice guidance.
• Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD and to provide strategic suggestions on how to achieve their goals.
• Generate contract renewals by ensuring customers view AcuityMD as critical to their sales process long-term.
• Identify and illuminate customer success stories and examples of AcuityMD ROI
• Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions.
• Regularly monitor account health and adoption to find new opportunities to help customers acquire maximum value from AcuityMD.
• Develop strategies to quickly mitigate account risk and ensure customers remain committed to AcuityMD.

Your Profile

• You have deep experience in Customer Success for Enterprise SaaS and/or in the Medical Technology industry.
• You’re able to develop close personal relationships with customers and colleagues through empathy and deep curiosity.
• You have the eagerness to learn and dig deep into technical aspects of the platform.
• You are a patient and active listener.
• You’re proactive and self-driven, and bring infectious energy and resiliency.
• You are an excellent verbal and written communicator (email & PPT).
• You’re highly organized with ability to multi-task and prioritize different assignments.
• You are comfortable with change (tooling, processes, etc)

Nice to Haves

• Analytical background with experience with data platforms like Amplitude, Looker, Omni etc or other similar platforms.
• Experience using a customer success platform (Gainsight, Planhat, Vitaly, etc). Especially if you have experience configuring and performing back end administrative work.

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE salary range: $120,000-$160,000

You must have an eligible work permit in the USA to be considered for this position.

We Offer:

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Company Overview

Tango Therapeutics is a biotechnology company dedicated to discovering novel drug targets and delivering the next generation of precision medicine for the treatment of cancer.

Using an approach that starts and ends with patients, Tango leverages the genetic principle of synthetic lethality to discover and develop therapies that take aim at critical targets in cancer.

This includes expanding the universe of precision oncology targets into novel areas such as tumor suppressor gene loss and their contribution to the ability of cancer cells to evade immune cell killing.

The Tango labs and offices are located at 201 Brookline Avenue, in the Fenway area of Boston, Massachusetts.

Summary

This role will report to the Director of Quality and operate across departments, supporting regulated activities and studies. This new role will support CMC development and clinical disposition activities for Tango’s development programs. Tango works in a matrixed, outsourced model where compliance and inspection readiness are key to our programs as we advance through the development cycle.

The Manager, Quality Assurance will provide GMP QA oversight for Tango’s CMC development programs and clinical supply activities. This role partners cross-functionally with Technical Operations, Regulatory, and external manufacturing partners to ensure compliance with global GMP requirements while supporting the advancement of investigational therapies through clinical development.

Your Role

• Review batch documentation and dispositions materials for use in clinical trials
• Lead & manage strategic GMP QA activities associated with Tango CMC development programs
• Ensure compliance with regulations related to manufacturing, testing, packaging & distribution of investigational drug product and active pharmaceutical ingredients. Identify compliance gaps and propose solutions
• Execute and lead implementation of phase-appropriate quality guidance, review, and approval processes for product development programs across Phases 1–3
• Oversee projects independently, identifying, evaluating, and resolving product quality concerns in compliance with GMP requirements
• Identify trends related to development compounds, operations, etc.
• Ensure timely review, approval, and archival of GMP documentation and quality records
• Participate in GMP audits of CMOs, contract laboratories, and other vendors, providing recommendations regarding vendor qualification and continued use
• Mentor and support internal teams on GMP documentation, quality practices, and regulatory compliance
• Additional duties and responsibilities as assigned

What You Bring

• Bachelor's Degree in Chemistry, Biology, Engineering or related field plus 5 years pharma manufacturing, packaging or laboratory experience
• At least 5 years of direct QA/compliance experience working in biotechnology, pharmaceutical, laboratory, CRO or CMO environment
• Strong knowledge of global GMP regulations (FDA, EMA, ICH) applicable to investigational drug development
• Experience providing QA oversight of drug product development across the pharmaceutical lifecycle Thorough understanding of creation/ review/approval of GMP documents such as specifications, test methods, stability protocols, batch records, and investigations
• Ability to collaborate effectively in a matrixed, cross-functional, and global environment
• Strong oral/written communication skills
• Capable of analyzing a wide variety of information and data to make management decisions regarding potential risks associated with product quality or regulatory compliance
• Able to establish professional relationships and rapport with internal and external peers and experience working collaboratively with teams in a complex, matrixed and global environment
• Strong attention to detail and commitment to maintaining high quality and compliance standards
• Strong project management and organizational skills, with the ability to manage multiple concurrent priorities

This is a Hybrid/Flexible role!

#LI-Hybrid

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs.
• Oversee, guide, mentor and provide technical leadership to designers and engineering team.
• Direct the work of less experienced staff including the development and presentation of annual performance reviews.
• May serve in the QAQC process and an independent reviewer.
• Interface effectively with clients and members of the design team.
• Oversee the use of engineering complexities related to the use Energy Model software.
• Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
• Specify mechanical equipment such as boilers, chillers, and air handling units.
• Review and accept selective shop drawings for compliance of specifications and contract documents.
• Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget.
• Participate or lead value engineering sessions with Architectural/Engineering team.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
• Respond to RFI’s and review of change orders in the preparation of construction documents.
• Conduct job site visits to verify existing conditions and observe construction progress.  Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site.
• Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees.
• Perform other duties as assigned.

HERE'S WHAT YOU'LL NEED

• Minimum of 8 years of related experience required.
• Current PE in the United States required.
• LEED accreditation preferred.
• Strong knowledge of Life Safety Codes
• Ability to work independently in all mechanical disciplines with no oversight or guidance.
• Excellent verbal and written communication skills.
• Must be a critical thinker.
• Must be highly analytical.
• Must have the ability to engage effectively with clients.
• Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work.    
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

• Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs.
• Oversee, guide, mentor and provide technical leadership to designers and engineering team.
• Direct the work of less experienced staff including the development and presentation of annual performance reviews.
• May serve in the QAQC process and an independent reviewer.
• Interface effectively with clients and members of the design team.
• Oversee the use of engineering complexities related to the use Energy Model software.
• Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
• Specify mechanical equipment such as boilers, chillers, and air handling units.
• Review and accept selective shop drawings for compliance of specifications and contract documents.
• Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget.
• Participate or lead value engineering sessions with Architectural/Engineering team.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
• Respond to RFI’s and review of change orders in the preparation of construction documents.
• Conduct job site visits to verify existing conditions and observe construction progress.  Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site.
• Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees.
• Perform other duties as assigned.

HERE'S WHAT YOU'LL NEED

• Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred.
• Minimum of 8 years of related experience required.
• Current PE in the United States preferred.
• LEED accreditation preferred.
• Strong knowledge of Life Safety Codes
• Ability to work independently in all mechanical disciplines with no oversight or guidance.
• Excellent verbal and written communication skills.
• Must be a critical thinker.
• Must be highly analytical.
• Must have the ability to engage effectively with clients.
• Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work.    
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

• Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs.
• Oversee, guide, mentor and provide technical leadership to designers and engineering team.
• Direct the work of less experienced staff including the development and presentation of annual performance reviews.
• May serve in the QAQC process and an independent reviewer.
• Interface effectively with clients and members of the design team.
• Oversee the use of engineering complexities related to the use Energy Model software.
• Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
• Specify mechanical equipment such as boilers, chillers, and air handling units.
• Review and accept selective shop drawings for compliance of specifications and contract documents.
• Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget.
• Participate or lead value engineering sessions with Architectural/Engineering team.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
• Respond to RFI’s and review of change orders in the preparation of construction documents.
• Conduct job site visits to verify existing conditions and observe construction progress.  Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site.
• Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees.
• Perform other duties as assigned.

HERE'S WHAT YOU'LL NEED

• Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred.
• Minimum of 8 years of related experience required.
• Current PE in the United States preferred.
• LEED accreditation preferred.
• Strong knowledge of Life Safety Codes
• Ability to work independently in all mechanical disciplines with no oversight or guidance.
• Excellent verbal and written communication skills.
• Must be a critical thinker.
• Must be highly analytical.
• Must have the ability to engage effectively with clients.
• Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work.    
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

About the role

Anthropic’s Global Safety, Intelligence, and Security (GSIS) team is responsible for protecting our people, facilities, and operations worldwide. The function spans intelligence, executive protection, investigations, travel and event security, security technology, security operations, environmental health and safety, and crisis management — and it’s growing quickly as Anthropic’s footprint, public profile, and threat surface all expand.

We’re looking for a senior operational leader to own the day-to-day resilience of every Anthropic location worldwide. Reporting to the Head of GSIS, you’ll lead three tightly connected functions — physical security operations, environmental health and safety, and event security — across a global office portfolio that includes specialized environments such as research labs. You’ll manage a growing team of practitioners and an existing EHS program, and you’ll be the person leadership turns to when something needs to be safe, secure, and operational, every day, in every location.

This is an unapologetically operational role. You’ll set the standards, run the programs, manage the vendors, own the metrics, and answer for outcomes when something goes wrong at 2am in a different time zone. You’ll partner closely with Real Estate and Workplace, People, Legal, IT, and the rest of the GSIS leadership team — and you’ll work alongside the Head of Protective Services on high-profile events where the threat picture and the operational footprint converge. The right person is equally comfortable writing an OSHA-compliant program from scratch, walking a new office build with a contractor, briefing an executive on event-day security posture, and coaching a guard force supervisor through an incident debrief.

Responsibilities

Lead global physical security operations

• Own physical security strategy, standards, and execution across all Anthropic offices globally — including access control, intrusion detection, visitor management, guard force operations, and after-hours response
• Manage the contract guard force vendors end-to-end: selection, SLAs, performance management, and renewal — holding partners to a standard worthy of the company they’re protecting
• Build and maintain global physical security standards that scale with new office openings, ensuring consistency without ignoring the realities of local jurisdictions, building stock, and threat environments
• Partner with Real Estate and Workplace on new site selection, build-outs, and retrofits to ensure security and life-safety requirements are designed in, not bolted on
• Own incident response for physical security events and lead after-action reviews that drive concrete program improvements

Run a true Environmental Health and Safety program

• Lead Anthropic’s global EHS program, ensuring compliance with OSHA and equivalent international workplace safety regulations across all locations
• Oversee EHS for specialized environments including research labs — covering hazard assessment, chemical hygiene where applicable, ergonomics, emergency action plans, and incident reporting and investigation
• Manage and develop the existing EHS program, and grow the function as the company’s footprint expands
• Own workplace safety training, recordkeeping, and the evidence base needed for audits, insurance renewals, and regulatory inquiries

Own event security globally

• Lead security planning and execution for major Anthropic events — both internal (all-hands, offsites, milestone gatherings) and external-facing (launches, recruiting events, public-facing convenings)
• Partner closely with the Protective Services team on events involving senior leadership or elevated threat profiles, ensuring clean handoffs and unified command
• Build a repeatable event security operating model — site surveys, threat assessments, staffing plans, communications protocols, run-of-show integration — so every event clears the same bar without reinventing the playbook
• Manage event security vendors and contracted staff across regions

Lead and grow the team

• Manage a growing team of physical security, EHS, and event security professionals — hiring, developing, and retaining practitioners who can operate independently across regions and time zones
• Set performance expectations, run a real operating cadence, and create the kind of team where people want to build careers
• Sit on the GSIS leadership team alongside peers leading Intelligence/Investigations/Insider Risk, Protective Services, Public Sector Security, and other pillars — contributing to overall function strategy and cross-pillar initiatives

You may be a good fit if you

• Have 15 years of relevant experience
• Have substantial leadership experience running physical security operations at a multi-site or global organization, with direct accountability for outcomes — not just oversight
• Have owned or directly managed an OSHA-regulated EHS program, including for specialized environments such as labs, R&D facilities, or similar
• Have led security planning and execution for major events, including external-facing events with elevated visibility or threat profiles
• Have managed contract guard forces at scale and know how to get real performance out of a vendor relationship
• Are an experienced people manager who has built and developed teams of security and safety practitioners
• Bring strong judgment under pressure — you can make the right call when information is incomplete and the clock is running
• Write and communicate clearly across audiences, from frontline officers to executive leadership
• Care about Anthropic’s mission and the unique resilience considerations that come with building frontier AI systems

Strong candidates may also

• Hold relevant credentials such as CSP, ASP, CHMM, CPP, PSP, or equivalent
• Have worked at a high-growth technology company, frontier research organization, or similarly high-scrutiny environment
• Have stood up physical security or EHS programs in new offices or new countries from the ground up
• Have direct experience with lab safety, chemical hygiene plans, or research environment EHS
• Have led security operations during a significant incident, crisis, or sustained threat event
• Have managed third-party security and EHS providers across multiple regions and regulatory regimes

Logistics

• This is a hybrid role and can be based near any Anthropic office
• Approximately 25% travel expected to support global operations, site assessments, and major events

This role is for operators who take pride in the unglamorous work of keeping people safe and operations running — if you want ownership, scope, and a team worth building, we’d like to meet you.

Deadline to apply: None. Applications will be received on a rolling basis.

How you will make an impact:

We are looking for an Engineering Manager to lead the Audience team, which is responsible for how customers define, segment, and manage audiences across Iterable. This team owns the core services and product surfaces that let customers explore their contacts and build, maintain, and activate precise audiences.

You will balance people leadership with strong technical judgment, helping the team ship high-quality features in a high-scale, data- and privacy-sensitive domain. This role sits within the broader orchestration area and is critical to how Iterable targets the right users for every journey and campaign.

How You Will Make a Difference:

• Lead and support a team of backend and frontend engineers.
• Partner closely with Product and Design to evolve audience capabilities into intuitive, scalable user experiences.
• Take ownership of hard reliability and guardrail decisions, setting clear boundaries that protect platform health while enabling customer flexibility.
• Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
• Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
• Coach and mentor engineers, supporting career growth and healthy team dynamics.
• Collaborate with other engineering teams to align on dependencies, and shared goals.
• Contribute to hiring and onboarding as the team grows.

We Are Looking for People Who Have:

• 5+ years of hands-on software development experience.
• 3+ years of experience managing and growing software engineering teams.
• Strong background in application or platform engineering, ideally in a SaaS environment.
• Experience owning mission-critical services with strict availability and performance expectations.
• Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
• Experience designing and operating large-scale, distributed document indexing and query systems
• Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
• Experience operating production systems at scale, including on-call and incident response.
• Excellent communication skills and ability to align technical work with business and product goals.

Bonus Points:

• Experience building audience management, segmentation, personalization, or experimentation systems.
• Deep experience with large-scale search or analytics engines, high-throughput caching layers, or streaming data platforms.
• Experience scaling distributed systems including operating high-traffic, data-sensitive services in production.
• Experience in marketing technology or customer engagement platforms.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is leveling up.

Iterable is building the next generation of customer engagement, one where AI doesn’t just assist, it acts. Our platform is evolving into an AI-native system powered by Nova, enabling teams to translate goals into intelligent, real-time customer experiences across every channel. This isn’t about layering AI onto legacy tools; it’s about re-architecting how data, decisioning, and execution come together to create adaptive, agentic journeys at scale.

Ready to move beyond pipelines and build intelligence-ready data systems? 

We are looking for a Senior Product Manager to define how data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full lifecycle of user and event data, from ingestion to intelligent storage to governed, high-performance access.

You’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning. 

Every campaign launched, every journey orchestrated, every model activated, it all depends on the foundations you build.

How you will make an impact:

• Own the end-to-end user data platform charter: define how user and event data moves from APIs and pipelines into storage, through schema and lifecycle management, and out through query surfaces used by sends, journeys, and AI features—staying focused on core user data infrastructure, not analytics UI or external integrations.
• Make ingestion and identity reliable at scale: evolve ingestion APIs and pipelines with clear SLOs, prioritization, and fair-usage limits, and drive a clear identity model so we can safely move users from anonymous to known without duplicates or data loss.
• Modernize storage, schemas, and guardrails: lead ES8 and user-store roadmaps, retention and cost work, and turn schema management into a first-class product (field removal, usage heatmaps, structural guardrails) so customers can keep only the data that matters.
• Enable Nova and product teams with better data: partner with AI/ML and application teams to define what “AI-ready” means, evolve a centralized query layer with guardrails, and own platform metrics (SLOs, incidents, ES cost, schema health, query coverage) that show the impact of your roadmap.

In this role, you'll get to:

• Work at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it.
• Make concrete tradeoffs between flexibility and guardrails: when to allow arbitrary payloads vs. when to insist on structure, how much history to keep online, and which queries are too risky to run.
• Partner closely with senior engineering leaders on long-horizon decisions about search/index strategy, user stores, SLOs, and cost posture.
• Spend time with customers’ data and engineering teams to understand how they actually model users and events today—and reflect that reality in a cleaner, more powerful user data platform.

We are looking for people who have:

• 5+ years of product management experience in B2B SaaS, focused on backend, platform, or data infrastructure products.
• Hands-on experience with user and event data systems—for example: ingestion pipelines, identity/alias models, event stores, or large search/document databases (e.g., Elasticsearch).
• Strong instincts around APIs and schemas: you’re comfortable reading JSON payloads, thinking through nesting vs. flattening, and managing breaking changes over time.
• Familiarity with distributed systems and data infra (Kafka/Pulsar, Redis, relational or NoSQL stores, or search engines) and the tradeoffs around performance, reliability, and cost.
• Experience collaborating with AI/ML or data science teams on the data side—feature availability, data quality, semantics—enough to know what really blocks good models and agent behavior.
• Strong analytical skills (including SQL) and a habit of using data to drive prioritization and validate impact.
• Clear, direct communication; you can explain a data or infra decision to both senior engineers and non-technical stakeholders without jargon for its own sake.

Bonus points:

• You’ve worked on a core user-data or messaging platform where profiles, events, and identity resolution were central concepts.
• You’ve shipped guardrails or cost controls for shared infrastructure (rate limits, query limits, SLOs, or similar).
• You’ve been part of a major search / storage modernization (e.g., ES migrations, index redesigns, or retention changes).
• Background in computer science, data engineering, or a related field that lets you go deep with engineering when needed.

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $138,500 - $213,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued, and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has ranked in the top 10 of the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make a difference: Iterable’s RevOps team is looking for a Salesforce Developer to provide operational support to help grow our business worldwide. The core focus of the role is scaling and maintaining our GTM systems. You will help with admin tools and support end users using Salesforce, Outreach, Gong, CPQ, Gearset, LeanData, and Chili Piper. You will report to the Senior Manager, Business Systems. This is an opportunity to get broad exposure to our GTM tech stack and scale our systems and processes.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply, as we value applicants for the skills they bring beyond the job description.

You’ll get to:

• Manage integrated applications and third-party suppliers, including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, BI and Customer Success technologies
• Work on requirements and Salesforce elements, and document technical specifications and the associated test cases
• Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices
• Support our existing GTM tools and drive increased adoption across the team
• Manage reports and dashboards structure, both ad-hoc and for strategic initiatives
• Excellent understanding of Quote-to-Cash and Revenue Lifecycle Management processes, including CPQ, product catalog, order management, billing, contracts, and revenue recognition.
• Serve as subject matter expert in Quote-to-Cash products, staying current with new releases, roadmap plans, and best practices.
• Own, create, and maintain both internal and external documentation
• Support end-users of the Salesforce platform and integrated tools
• Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes
• Monitor system health and performance, proactively identifying and improving system processes
• Maintain and improve data cleanliness
• Build and maintain the architecture of our GTM technologies, including managing the efficiency, usage, and consolidation of those technologies

We are looking for people who have:

• Experience using the following in Salesforce: APEX, LWC, flow, validation rules, page layouts, record types, and bulk data load utilities (e.g., Data Loader)
• Hands-on programming/custom coding experience with Salesforce platform, requiring LWC and Apex.
• Deep understanding of Salesforce security, including how OWDs, sharing rules, profiles, roles, and permission sets impact visibility and editing
• Understanding of how to manage, troubleshoot, and integrate tools into Salesforce
• Strong project management skills and ability to communicate cross-functionally
• Interest in and ability to learn how to administer new tools

Bonus points:

• Experience administering Salesforce for an instance supporting 500+ users
• Knowledge of administering Outreach or Chili Piper.
• Salesforce Certified Administrator
• Salesforce Senior Certified Administrator
• Platform Developer I
• Trailhead Profile
• Hands-on Experience with Apex
• Experience providing support to an SFDC instance in a hyper-growth SaaS company

The US salary range for this position at the start of employment is an annual base salary of $114,500 - $179,000. The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.