You Are: 
As a Visual Designer, you work collaboratively to deliver visual solutions that are smart, approachable, and impactful. You will work with multidisciplinary teams and federal partners to design and market secure, accessible, and user-centered experiences. This role spans the full product lifecycle, from developing a brand vision to delivering usable, compliant, and measurable solutions. You’ll help agencies move beyond transactional experiences toward marketable products that build trust and improve outcomes for the public and agencies alike. 

The work: 

• Create original design work for a wide range of print and digital projects, including social media content, newsletters, blog posts, web pages, direct mail, web banners, print pieces, ads, emails, videos, and/or other visual materials
• Work with thought leaders to translate complex or abstract ideas into polished visual storytelling for communication
• Serving as an advisor to stakeholders, gaining an understanding of their goals, and making recommendations for workable solutions
• Implement standards and accessibility across all deliverables
• Ensure consistent application of the client’s visual language by various contributors and across different mediums/channels 

Here’s what you need: 

• Bachelor’s degree or equivalent experience 
• Minimum of 2-3 years of experience with visually communicating complex ideas, protecting, and amplifying the client’s brand, and enhancing content that reinforces their brand purpose
• Minimum of 2-3 years of experience using standard design software, including Adobe Creative Suite (XD, InDesign, Illustrator, Photoshop), Figma, familiarity with the MS Office suite, including PowerPoint
• Experience with channel-specific outputs (print, web/digital, UI/UX, video, environmental, promotional, presentation) across a variety of platforms (TikTok, Instagram, Facebook, etc.)
• Possess brand awareness and sensitivity, creating materials that maintain and evolve existing brand ecosystems
• Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
• Experienced in organizing content, imagery, and strategy into a cohesive design suitable for marketing purposes
• Ability to interpret data to refine targeted marketing communications
• Ability to provide excellent consultation when meeting, collaborating, and brainstorming with clients and authors to understand and interpret needs
• Strong conceptual thinker who effectively translates qualitative and quantitative research into visually stimulating and intellectually engaging compositions 

Bonus points if you have: 

• Strong design aesthetic to creatively communicate a story, message, idea, process, or methodology
• High capacity for design thinking, along with a general understanding of and appreciation for experience design, strategy, and innovation
• Understanding of technology platforms that support user experiences 
• Passionate and enthusiastic about excellence and attention to detail to ensure quality is delivered in every output
• Demonstrated ability to translate business requirements into creative solutions 
• A collaborative, open, and service-oriented attitude; able to interact and build relationships with a variety of personalities across stakeholder groups
• Demonstrated ability or experience with tools like Framer, Jitter and Procreate 

As a UX Researcher, you will reveal what our users need from the client’s products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities include delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience intuitive, accessible, and seamless.   

The work:  

• Collaborate with designers and stakeholders to understand research needs  
• Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out actionable insights  
• Recruit participants for research studies  
• Communicate out statuses and updates of research studies to stakeholders  
• Continuously update the UX research repository  
• Work cross-functionally with product owners, designers, content producers and leadership to help identify significant user insights, gaps, conduct UX research, and generate insights to craft user experience strategy for launches, incremental improvements, and innovation 
• Identify opportunities to improve user experience based on research insights  
• Build a UX research repository that delivers efficiency for clients   

Here’s what you need:  

• Bachelor’s Degree in human behavior or related field, or equivalent experience​  
• Minimum 5 years of UX research experience  
• Ability to perform all research related tasks including research, planning, evaluating, and iteration  
• Ability to quickly and effectively share research results  
• Ability to learn new software quickly; experience with Microsoft Office, Dscout, Optimal Workshop, Figma, Confluence, or JIRA is a plus.  
• Knowledge of UX research modalities and methods (e.g., generative and evaluative, participatory design, card sorting, journey mapping, un-moderated).  
• Understanding of integrating qualitative and quantitative research methods to improve research outcomes.    

Bonus points if you have:    

• Master's Degree      
• Minimum of 1 year of experience leading a workstream​  
• Client-facing experience in the federal or public sector    

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

You are: 
As a Product Designer, you will design digital products and services that help government agencies deliver critical products and service offerings. You will work with multidisciplinary teams and federal partners to design secure, accessible, and user-centered experiences. This role spans the full product lifecycle, from understanding user and mission needs to delivering usable, compliant, and measurable solutions. You’ll help agencies move beyond transactional experiences toward cohesive, digital services that build trust and improve outcomes for the public. 

The work: 

• Design end-to-end digital experiences for federal programs, platforms, and services, from discovery and concept development through delivery and continuous improvement
• Translate user needs, policy requirements, and mission goals into clear, accessible, and actionable design solutions
• Collaborate closely with product owners, engineers, researchers, content strategists, and accessibility specialists in agile, DevSecOps-oriented teams
• Create design artifacts such as user flows, wireframes, prototypes, journey maps, and service blueprints to align teams and stakeholders
• Apply and contribute to design systems (e.g., U.S. Web Design System or agency design systems) to ensure consistency, scalability, and speed to delivery
• Ensure designs meet federal accessibility, usability, and security requirements (e.g., WCAG, Section 508)
• Participate in stakeholder workshops, design reviews, and sprint ceremonies to support decision-making and delivery
• Use qualitative and quantitative feedback (analytics, usability testing, Voice of the Customer) to measure adoption, satisfaction, and mission impact 

Here’s what you need: 

• Bachelor’s degree or equivalent experience 
• 2-3 years of experience solving complex design problems and strategic skills to deliver best-in-class solutions
• 2-3 years of experience designing digital products or services in consulting, in-house, or agency environments
• Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
• Strong foundation in human-centered design principles, UX, and interaction design principles for browser-based, native application, and platform experiences
• Experience working across the product lifecycle, from discovery through delivery and iteration.
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
• Experience collaborating with engineering and product teams in agile or iterative delivery models
• Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
• Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution.

Bonus points if you have:  

• Experience working with federal agencies or on public-sector digital services
• Familiarity with U.S. Web Design System (USWDS) and federal design patterns
• Experience designing for complex, high-traffic platforms serving diverse audiences
• Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc. - that support user experiences
• Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles
• Exposure to service design, journey mapping, or omni-channel government services
• Experience supporting data-informed design using analytics or Voice of the Customer tools
• Prior experience in client-facing or consulting roles within regulated environments
• Relevant Master’s Degree 

The New York Times is an industry leader in visual journalism with reporting that includes extraordinary news coverage, investigations, and culture and lifestyle reporting. The Reporter Video team identifies compelling stories and brings the depth and breadth of our news report onto our site and other platforms through video that features the expertise of our world-class journalists.

This is a role for someone who wants to produce, edit and publish short-form vertical videos daily and is versatile enough to work on news, features, enterprise and investigative projects with colleagues across the newsroom. You have expertise in video storytelling, including video editing and writing for narration and social copy, as well as a sharp sense of the digital landscape.

Your portfolio and work samples should reveal a strong grasp of modern mobile video storytelling, and it should show that you're a quick learner with creative ideas and the ability to work on small or large teams. You are solid technically, ideas-oriented and have solid news judgment. Cinematography skills are an added asset. We're looking for someone who excels on deadlines and has experience juggling multiple projects at any given time.

This is an in-office position, based in New York City or Washington, D.C. and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance.

Please note we have two positions with the following schedules and we are open to having one of these roles based in DC:

Tuesday - Saturday

Sunday - Thursday

Responsibilities:

• Write, produce, edit and publish short-form vertical videos every day.
• Help to identify breaking news and enterprise across our news report and create video that features the expertise of our journalists, whether working with reporters on camera or using voiceover or visual storytelling techniques including graphics and animation.
• Write scripts, wordsmith text and copy edit.
• Experiment with various forms of short-form vertical video storytelling.
• Collaborate with visual editors to generate video formats that bring our best journalism to new audiences.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to a Senior Producer.

Basic Qualifications:

• 4+ years of video storytelling, video editing and production experience at a news organization.
• Excellent news judgment and proven ability to work with colleagues and reporters to synthesize newsgathering and/or investigations into a tight, informative and engaging video.
• Experience producing shoots and interviewing experts on camera.
• Experience creating original videos that intelligently incorporate audio, video, still images and text.
• Strong video editing skills with Adobe Premiere.
• Facility in using photo, video, audio, graphics and animation in storytelling.

Preferred Qualifications:

• Able to meet deadlines and adapt to change within an unpredictable news and production environment
• Design and animation skills including experience with design and animation software (Figma, Illustrator, Photoshop and After Effects).
• Experience working collaboratively with members of a multidisciplinary team.
• Available to work a flexible schedule.

Applications without links to video portfolios/work samples will not be considered.

This position is represented by the NewsGuild of NY.

REQ-018698

You Are:  
As a Visual Designer, you will design digital products and services that help government agencies deliver critical products and service offerings. You will work with multidisciplinary teams and federal partners to design secure, accessible, and user-centered experiences. This role spans the full product lifecycle, from understanding user and mission needs to delivering usable, compliant, and measurable solutions. You’ll help agencies move beyond transactional experiences toward cohesive, digital services that build trust and improve outcomes for the public.  

The work:  

• Work with other designers and cross-functional team members to make informed design decisions through qualitative and quantitative data
• Work within agency guidelines to create layouts that reinforce an agency’s voice through its visual touch points
• Apply a good understanding of design principles such as color theory, typography, layout, and composition and use these elements to create effective designs that convey the desired message
• Create prototypes to test and define designs. Support usability testing and other forms of feedback to identify areas for improvement
• Maintain an existing design system, create, and update documentation, and library components; or design and implement a new design system to include typography, color, iconography, and componentry and the tools, resources, and documentation to support the system
• Establish design standards and principles accompanying the design system for scalability, efficiency, and consistency
• Improve the design to development handoff process
• Conduct end-to-end UI audits of visuals and design systems, create design solutions to solve for discrepancies 

Here’s What You Need 

• Bachelor’s degree or equivalent experience 
• 3+ years of experience solving complex design problems and strategic skills to deliver best-in-class solutions
• 3+ years of experience designing digital products or services in consulting, in-house, or agency environments
• Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
• Strong foundation in human-centered design principles, user interface, and visual design principles for browser-based, native application, and platform experiences
• Experience working across the product lifecycle, from discovery through delivery and iteration
• Knowledge of accessibility standards/patterns and designing for accessibility
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
• Experience collaborating with engineering and product teams in agile or iterative delivery models
• Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
• Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution 
• US Citizenship

Bonus points if you have:   

• Experience working with federal agencies or on public-sector digital services
• Familiarity with U.S. Web Design System (USWDS) and federal design patterns
• Experience designing for complex, high-traffic platforms serving diverse audiences
• Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc. - that support user experiences
• Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles
• Prior experience in client-facing or consulting roles within regulated environments
• Relevant Master’s Degree  

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About our team

The Studio team at Okta functions like an internal agency within the Marketing org. We are composed of creatives, strategists, producers and marketing managers alike. Our team’s focus is to lead the brand, tell powerful stories and inspire creative excellence. As a partner to the Digital team, we strive for shared KPIs, strategies and processes to activate our brand on our digital experiences and push the brand and business forward.

About this role

The Studio is looking for a passionate (Sr.) Designer, Digital to join our Digital Studio team to drive the creative experience on auth0.com with a knack for creating innovative, developer focused, product storytelling digital experiences. You are an expert in digital and web properties, love solving product stories through visual and UI designs, enjoy working with design systems, and collaborating with cross-functional teams to get projects launched. Reporting to the Digital Design Manager, you will be working with visual designers, UX, copywriters, digital strategists, and brand designers to deliver digital design solutions against creative briefs. You will collaborate with web producers and developers to launch innovative designs that tell Okta’s brand and product story on our websites.  

This role will be instrumental in collaborating with the Design Manager, to craft interactive and smart solutions that are on the cutting edge of digital designs. The right person for this role will be passionate about digital design and highly motivated to bring thoughtful ideas to the table. 

What you will do

• Work closely with the Design Manager, copywriters, UX designers, and extended teams on conceptual development, design and execution across key digital creative briefs
• Partnering with other senior designers on the team to elevate work with innovative prototyping (interaction, motion, and visual design)
• Clear understanding of project briefs and ability to craft thoughtful design solutions
• Articulate and present ideas in a clear and concise manner; accept constructive feedback and execute against it efficiently 
• Ensure the consistency of the brand and the highest quality of design across all projects
• Natural curiosity and passion to learn about and share insights on design and industry trends
• Think big while operating at the lowest level of detail

What experience you have

• BA or BFA in Art/Design or related field
• Extraordinary design skills
• World-class portfolio of work
• Strong communication presentation skills; proven ability to present to executives/leaders
• Highly organized and able to work collaboratively across multiple projects
• 5+ years experience designing in a digital creative agency or client-side group; B2B / tech experience is a plus
• Expert knowledge of Figma
• Expert knowledge of modern prototyping tools like Framer, Figma sites, etc.
• Experience with high-fidelity prototyping
• Motion design skills for web
• Familiar with the creative process, partnering with UX designers, copywriters, web production, and development teams
• Experience working in AEM and AI tools a plus
• Working knowledge of HTML and CSS, a big plus for JavaScript or other frameworks

Why you should be excited about this role

• We are a talented team of designers and writers who collaborate to solve business problems. 
• We enjoy collaboration and driving innovation
• We inspire each other to learn and grow every day

Why we are excited about you

• You are an inspiring, positive force of nature.
• You are always bringing new ideas to the table.
• You are passionate for design and keen to grow and take on new challenges to further professional development.

#LI - Hybrid

#P-1498_3414504

This Staff Technical Marketing Manager role is a highly strategic, and cross-functional position, where you will help architect our technical narratives for Okta's Workforce products. 

Your mission is to embody our mantra: “Show, don’t tell”.  You will create authoritative, technical content that empowers customers, partners, analysts, and our field teams to successfully design and implement their most complex projects. 

This requires a high degree of technical expertise, strategic vision, and the ability to mentor and scale your impact across the organization.

Job Duties and Responsibilities

• Define, develop, and deploy technical demos as the foundational, high-impact assets of our 'Show, don't tell' strategy.   Supplement these with clear, authoritative content, including white papers and blog posts, to showcase the value of the Okta Platform.
• Serve as a technical subject matter expert for Okta Workforce products and solutions. This includes a deep understanding of how our authentication, authorization, and user management products are built and consumed, and how platform services deliver customization and extensibility.
• Drive strategy with product management to validate complex, multi-product use cases and design and champion reference architectures.
• Maintain a deep, authoritative understanding of the identity and access management technology landscape, using this insight to influence product and marketing strategy.
• Mentor junior technical marketers and field team members, setting a high bar for content quality, clarity, technical accuracy, and strategic alignment.
• Partner strategically with the product marketing team to understand the most complex identity challenges of the world’s largest organizations and how Okta’s solutions solve those problems.
• Lead subject matter expert engagement for strategic events, key analyst briefs, high-priority ISV integrations, product betas, and major launches.

Minimum Knowledge, Skills, and Abilities

• 7+ years of technical / product marketing, product management, or sales engineering experience for an enterprise IaaS or SaaS company or developer platform.
• Advanced capability to build complex, integrated demos that require software development knowledge (such as the use of APIs and Webhooks), 3rd party solutions (such as Salesforce, Slack, Microsoft, Crowdstrike)
• Extensive, proven track record of marketing to a highly technical audience (e.g., developers, architects, security leaders) within large organizations.
• A significant portfolio of high-quality technical marketing content. (Samples are highly encouraged!)
• Proven and deep knowledge of the Identity and Access Management (IAM) industry and technologies - such as OIDC, SAML, and SCIM.
• Experience with AI technologies and tools.
• Demonstrated knowledge of common directory services, such as Active Directory, Azure AD, and LDAP.
• Experience with video and design tools such as Adobe Premiere/After Effects, Camtasia, and Figma.
• Excellent program management skills, with the ability to manage multiple high-priority initiatives in a dynamic environment.

A degree in Computer Science, Engineering, or a related technical field. 

#LI-Hybrid

(P24077_3303203)

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About the role

Okta is looking for an exceptional Design Manager to join our growing internal agency and partner with our creative leads to bring our brand and marketing to life on our websites. Reporting into the Digital Creative Director, you will be challenged to ideate, concept and problem-solve against key marketing briefs. You will help to craft and tell the Okta story, always advocating for the brand and taking pride in beautiful, inspiring, and innovative work. You will manage 3-5 talented designers across three web properties, okta.com , auth0.com, and oktane.com. 

The right person for this role will be an inspired and passionate designer and leader, a  highly-motivated individual that has the experience, ability and drive to manage multiple projects and work seamlessly with cross-functional teams across the company. 

What you’ll do

• Work closely with the Digital Creative Director, designers, and copywriters on conceptual development, design and execution across key marketing briefs for digital experiences on okta.com.
• Develop creative ideas that meet project KPIs; test and iterate when necessary.
• Manager and mentor three Sr. Designers, encouraging their own personal growth and development. Uplevel the design team by providing dedicated one on one support, particularly for more junior designers.
• Partner with the Copy Manager to lead brainstorm sessions and project critiques. Work cross functionally with key marketing leads, digital partners, and the Studio to present creative concepts and solutions against briefs. 
• Must be able to sell ideas confidently, a strong storyteller and presenter to get buy-in from cross functional partners and executives. 
• Ensure the consistency of the brand and highest quality of design across all projects.
• Keen understanding and passion to learn about and share insights on digital design and industry trends.
• Create, concept, inspire others, and roll up their sleeves while bringing creative ideas to life; can deliver and receive direct and clear feedback. 
• Ability to think big while operating at the lowest level of detail.
• Must be a self starter while being comfortable guiding teams, freelancers, agencies, and production partners.
• Must be able to operate at a high level, providing art direction, to executing and delivering design deliverables.

What experience you have

• BA or BFA in Art/Design.
• Extraordinary design skills.
• A World-class portfolio of work.
• Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization.
• 8+ years experience in art direction and design in a creative agency or client-side group; B2B / tech experience is a plus.
• 3+ years experience leading and managing a team in a creative agency or internal creative group; global experience is a plus.
• 5+ years experience in marketing work with a rich portfolio including digital, print, interactive, website/mobile design and video.
• Hands-on expertise in developing creative solutions and campaigns across all mediums: advertising, film, websites, mobile and graphic design, Corporate ID, interactive, social campaigns, content marketing and events.
• Expert knowledge of creative process and digital creative software tools (Figma, Adobe CC, Framer.
• Experience implementing AI tools with the creative process and prompting for creative output. 

You are excited about this role because:

• You are highly motivated and a problem solver.
• You love to build.
• You never shy from a challenge.

We are excited about you because:

• You are an inspiring, positive, force of nature.
•  You are always bringing new ideas to the table.
• You are happy to share your knowledge and insights with other team members.
• You believe in building a strong and collaborative culture.
• You bring a sense of calm, focus, and positivity and your energy is infectious.

#LI - Hybrid

#P21812_3414529

ABOUT ROCKET MONEY 🔮

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE 🤹‍♀️

Reporting to the Senior Art Director, this role will play a key role in developing Rocket Money’s visual identity. You will collaborate with product research teams within Rocket Money and draw learnings from the broader Rocket brand ecosystem to help us develop an engaging visual identity that supports our growth. Grounded in this broader strategy and informed by test and learn, you will shape our CRM, app store, and landing page visual strategy and guide offline advertising and organic presence.

IN THIS ROLE, YOU'LL:

• Lead visual brand discovery and development through series of research, brainstorm, and test
• Integrate our visual identity into emails and owned properties with heavy emphasis on test and learn
• Own performance landing page strategy (mobile & web) by testing designs to unlock high converting templates with reusable components
• Contribute to brand driven performance advertising experiments
• Own testing and strategy on app store presence
• Support offline advertising with strong brand components
• Evaluate and grow organic presence starting with Instagram, Tiktok, and Youtube
• Manage a variety of projects with different timelines and deliverables effectively
• Define and track metrics that reflect efficacy of our effort in each area you lead and manage

ABOUT YOU 🦄

• 5+ years in brand/art direction, owning brand systems across owned properties, CRM assets, landing pages, and multi channel campaigns
• Strong storytelling and communication; comfortable presenting to execs
• Strong portfolio across brand identity, design systems, CRM/email design, landing pages, and offline work
• Mastery of Figma, familiarity with front-end constraints
• Experience with CRM platform Braze and landing page tools (Webflow, Unbounce, Instapage)
• UX/CRO, accessibility, and performance-driven design knowledge

Nice-to-have

• Experience in software/consumer brands with heavy organic growth
• Motion graphics/video skills
• TV/OOH campaign experience

WE OFFER 💫

• Health, Dental & Vision Plans
• Life Insurance
• Long/Short Term Disability
• Competitive Pay
• 401k Matching
• Team Member Stock Purchasing Program (TMSPP)
• Learning & Development Opportunities
• Tuition Reimbursement
• Unlimited PTO
• Daily Lunch, Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $120,000 - $140,000 + bonus + benefits, based on job-related knowledge, skills, and experience. Base pay offered may vary depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.* Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

ABOUT ROCKET MONEY 🔮

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE 🤹‍♀️

Reporting to the VP of Marketing, this role will spearhead Rocket Money’s brand identity development and execution. You will collaborate with product research teams within Rocket Money and draw learnings from the broader Rocket brand ecosystem to help us develop an engaging brand identity that supports our growth. The scope of this role goes well beyond design and visual aspect of the brand and it encompasses our tone tone and voice. Grounded in this broader strategy and informed by test and learn, you will shape our CRM, appstore, and landing page strategy and guide offline advertising and organic presence.

IN THIS ROLE, YOU'LL:

• Lead brand discovery and development through series of research, brainstorm, and test
• Integrate brand into CRM and owned properties (performance focused) by creating scalable assets for push notifications and emails for rapid testing
• Own performance landing page strategy (mobile & web) by testing designs to unlock high converting templates with reusable components
• Contribute to brand driven performance advertising experiments
• Own testing and strategy on appstore presence
• Support offline advertising with strong brand components
• Evaluate and grow organic presence starting with Instagram, Tiktok, and Youtube
• Manage a variety of projects with different timelines and deliverables effectively
• Define and track metrics that reflect efficacy of our effort in each area you lead and manage

ABOUT YOU 🦄

• 7+ years in brand/art direction, owning brand systems across owned properties, CRM assets, landing pages, and multi channel campaigns
• Strong storytelling and communication; comfortable presenting to execs
• Strong portfolio across brand identity, design systems, CRM/email design, landing pages, and offline work
• Mastery of Figma, familiarity with front-end constraints
• Experience managing a small team of designers
• Experience with CRM platform Braze and landing page tools (Webflow, Unbounce, Instapage)
• UX/CRO, accessibility, and performance-driven design knowledge

Nice-to-have

• Experience in software/consumer brands with heavy organic growth
• Motion graphics/video skills
• TV/OOH campaign experience

WE OFFER 💫

• Health, Dental & Vision Plans
• Life Insurance
• Long/Short Term Disability
• Competitive Pay
• 401k Matching
• Team Member Stock Purchasing Program (TMSPP)
• Learning & Development Opportunities
• Tuition Reimbursement
• Unlimited PTO
• Daily Lunch, Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $150,000 - $170,000 + bonus + benefits, based on job-related knowledge, skills, and experience. Base pay offered may vary depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.* Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Event Specialist

Washington, DC Metro Area

Who We Are

General Catalyst is a global investment and transformation company that partners with the world’s most ambitious entrepreneurs to drive resilience and applied AI. We support founders with a long-term view who challenge the status quo, partnering with them from seed to growth stage and beyond. With offices in San Francisco, New York City, Boston, Berlin, Bangalore, and London, we have supported the growth of 800+ businesses, including Airbnb, Anduril, Applied Intuition, Commure, Glean, Guild, Gusto, Helsing, Hubspot, Kayak, Livongo, Mistral, Ramp, Samsara, Snap, Stripe, Sword, and Zepto.

The General Catalyst Institute (GCI) is GC's policy and public affairs arm, bridging the worlds of venture capital and government to promote national and global resilience through transformative technologies. GCI partners with policymakers, entrepreneurs, and global leaders to shape policy across AI, defense and industrials, energy, fintech, and healthcare — amplifying the voices of GC's 900+ portfolio companies in the policy conversations that matter most.

About the Role

We are seeking a highly organized and proactive Event Specialist to join our team. This role will primarily focus on planning, organizing, and executing events, including dinners, happy hours, networking events, etc., across a variety of sectors and stages, with a primary focus on supporting the General Catalyst Institute (GCI). This role will also assist in the planning and execution of large-scale summits and activations at third-party events. This is an exciting opportunity to develop event management skills in a fast-paced and collaborative environment while working with a global investment and transformation company. 

Responsibilities

• General Catalyst Institute-Led Events
• Partner with GCI leadership and the policy team to plan and execute intimate, high-impact gatherings, including policy dinners, government roundtables, and founder-policymaker networking events.
• Support end-to-end execution of GCI events, including briefings, receptions, and convenings with senior government officials, NGOs, academics, and industry leaders.
• Manage all logistics, including venue selection, vendor management, menu planning, audience curation, guest communications, event setup, breakdown, and on-site support and troubleshooting.
• Ensure all events align with GCI's brand, mission, and strategic goals around global resilience and public policy.
• Manage all event documents, including timelines, budgets, and run-of-show materials.
• Manage post-event surveys, reporting, and data management.
• Provide on-site support for all GCI-led events.
  
  
• Investor-Led Events:
• Partner with investors to plan and execute small, intimate gatherings such as dinners, roundtables, and networking events.
• Support end-to-end execution of investor events, including dinners, happy hours, roundtables, and networking events. 
• Manage logistics, including venue selection, vendor selection, menu planning, audience management, guest communications, event setup, breakdown, and on-site support and troubleshooting.
• Ensure all events align with GC’s brand, quality, and strategic goals.
• Manage all event documents (timelines, budgets, run of show, etc.).
• Manage post-event surveys, reporting, and data management. 
• Provide on-site support for all investor-led events.
  
  
• Industry & Policy  Events:
• Assist the broader events team with GC's participation in major third-party conferences, policy forums, and industry gatherings.
• Manage registration, travel logistics, and materials preparation for team members as needed.
  
  
• Flagship Events:
• Collaborate on planning and executing GCI's major annual flagship event, as well as large-scale summits bringing together portfolio founders, operators, policymakers, and global leaders.
• Support pre-event research, attendee communications, and on-site execution.
• Assist with guest management, creative programming, vendor management, and post-event evaluation.
  
  
• Operational Support:
• Act as project manager for all investor events.
• Maintain detailed briefs, timelines, budgets, and project plans for events.
• Develop and track post-event feedback to improve future events.
• Build relationships with vendors, venues, and other external partners.
• Help manage all event materials, inventory, and storage unit. 
• Manage event platforms and ensure guest lists are being kept up to date. 

Requirements

• 3–5 years of experience in event planning, operations, marketing, or related fields.
• Strong organizational and multitasking skills, with attention to detail.
• Excellent written and verbal communication skills
• A proactive, problem-solving mindset with a willingness to learn.
• Ability to thrive in a fast-paced environment and collaborate with cross-functional teams.
• Comfortable working in-office (3 days/week), supporting evening events, with occasional travel.

Preferred Experience

• Familiarity with event management software and tools (Gatsby, Affinity, Google Sheets, Canva, Figma).
• Experience in or passion for the venture capital or startup/tech ecosystem.
• Previous hospitality and/or marketing experience is not required, but is a bonus.
• Experience in community building or management is not required, but is a bonus 
• Experience working in or with the federal government, Capitol Hill, or executive branch agencies
• Background working at a think tank, policy institute, trade association, or advocacy organization
• Familiarity with the DC event venue landscape (e.g., private clubs, embassy spaces, Capitol Hill venues)
• Experience managing high-security or credentialed events with government officials or senior officials requiring special 
• protocols

What We Offer

• Competitive compensation and benefits package.
• Opportunity to work with a dynamic, mission-driven team.
• Exposure to a global network of innovative founders and companies.
• Career development and mentorship in event management.

If you’re excited about building exceptional experiences and learning from a world-class team, we’d love to hear from you!

General Catalyst is an equal-opportunity employer.

General Catalyst embraces our responsibility to create a sense of belonging for all races, identities,

genders, and backgrounds across our industry. We are committed to diversifying our industry in terms of both investors and the founders we back.

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

The Navigator team sits within PitchBook's product organization and is the primary driver of the company's Integrated AI Platform strategy. The team is building the foundational experience layer through which all AI-native workflows will be delivered: a persistent workspace, an agent routing engine, and a growing suite of workflow agents that serve sourcing, portfolio, and research use cases.

We are seeking a product management leader to lead strategy, execution, and the team responsible for Navigator, PitchBook's AI platform experience. This leader owns the product strategy and roadmap — including the conversational interface, agent routing architecture, persistent workspace, and the specialist agents that serve user workflows end to end. You will manage and develop a team of product managers, partner closely with Engineering, Design, Data Science, and Commercial teams, and serve as a key voice in PitchBook's broader AI strategy. This role requires a rare combination of AI product intuition, private markets domain knowledge, and the leadership presence to drive a high-velocity, high-stakes initiative across a large cross-functional organization.

Primary Job Responsibilities:

• Own Navigator product strategy and vision. Define and communicate a compelling multi-quarter vision and roadmap for Navigator's agentic platform — including the conversational interface and various workflow agents
• Lead and grow a high-performing Product Management team. Hire, mentor, and manage a team of product managers, fostering a culture of customer empathy, data-driven decision-making, and continuous improvement. Evaluate Product Manager quality and develop role expectations as the team scales
• Drive delivery of complex and cross-functional roadmaps. Partner with Engineering, AI/ML, Design, and Data leaders to execute against roadmap commitments with speed and quality. Remove blockers, manage dependencies, and maintain clarity and momentum across a large and distributed team
• Define and measure business outcomes. Own clear success metrics for Navigator engagement, retention, and competitive differentiation. Build and interpret performance dashboards, validate impact post-launch, and continuously improve prioritization based on evidence
• Shape PitchBook's AI product narrative. Act as a subject matter expert and internal thought leader for Navigator and agentic AI product strategy. Represent Navigator's direction to across internal and external stakeholders with clarity and conviction
• Drive cross-functional alignment and stakeholder management. Build strong relationships with Commercial, Customer Success, Engineering, and Data leadership. Proactively communicate priorities, manage trade-offs, and maintain trust across a broad set of senior stakeholders
• Contribute to team culture and organizational health. Support the vision and values of the company through role modeling, encouraging desired behaviors, and participating in hiring, onboarding, and team-building efforts
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree with strong academic performance in Computer Science, Math, Statistics, Finance, Accounting, or related field 
• 8+ years of product management experience within SaaS, enterprise, or cloud-based solutions 
• 4+ years managing or mentoring product managers 
• Strong fluency with data: ability to build dashboards, interpret behavioral analytics, define success metrics, and validate product impact (e.g., Mixpanel, Snowflake, or equivalent)
• Proven ability to define and communicate compelling product vision and roadmaps across multi-quarter and multi-team initiatives
• Excellent communication and narrative skills with the ability to craft and deliver clear, compelling presentations to executive leadership, commercial partners, and engineering teams alike
• Experience leading and developing Product Management teams in fast-paced and high-ambiguity product environments
• Proficiency with the Microsoft Office suite and modern product/collaboration tooling (Jira, Confluence, Figma, etc.)
• Demonstrated track record delivering AI/ML or conversational AI products in B2B SaaS environment
• Understanding of agentic AI system architectures — including LLM orchestration, retrieval-augmented generation, and multi-agent patterns — sufficient to make sound technical trade-offs and credibly partner with engineering leadership
• Passionate about or experienced in private capital markets — including venture capital, private equity, M&A, or related financial services — with an understanding of how dealmakers source, diligence, and monitor investments
• Experience influencing senior leadership through data-driven insights
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $211,000-$240,000
• Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Federal accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.

This role is available remotely in the Washington, DC Metro Area or New York City Metro Area.

What you’ll do at Figma:

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform
• Collaborate with amazing Figmates to hone your craft and execute daily.  We are looking for fantastic life-long learners who can operate with autonomy

Design at Brex

Design at Brex creates the experiences that make complex systems feel effortless through thoughtful, scalable design. Whether crafting interfaces, shaping product strategy, or harnessing AI to empower our users, we obsess over quality and clarity. This is a team where creativity meets high craft, and where designers grow by building for ambitious customers.

What you’ll do

Brex is looking for a Sr. Motion Designer to join our Design team — a cross-disciplinary group of creatives that’s defining how Brex looks, moves, and communicates across every customer touchpoint. You’ll have the opportunity to shape and lead how Brex is perceived visually — not just through the work you create, but by developing the principles that guide how we use motion as a brand and product expression.

You’ll lead the creation of polished product demos, thoughtful UI animations, and compelling brand campaigns that bring clarity, energy, and emotional resonance to our platform. From launch videos and feature walkthroughs to educational content and social assets, your work will help define a motion language that feels distinctly Brex — and becomes essential viewing for modern finance and product teams.

This is a hands-on, collaborative role where you’ll partner closely with Marketing, Product, and Design to ensure our motion storytelling is strategic, consistent, and high-impact.

Where you’ll work

This role will be based in our San Francisco, Seattle, or New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Concept, storyboard, and execute polished product demos, launch videos, and promotional campaigns
• Bring the Brex platform to life with thoughtful motion design across product UI, brand systems, and marketing
• Partner with Product Marketing, Web, and Brand teams to ensure our stories are strategic, clear, and beautifully told
• Evolve and maintain a consistent motion language for Brex across channels and formats
• Edit interviews, testimonials, and narrative content with a focus on authenticity and pacing
• Guide best practices around video production, recording, and animation workflows
• Elevate our creative standards by giving and receiving thoughtful feedback
• Contribute to a culture of design excellence, mentorship, and creative exploration

Requirements

• 7+ years of motion design experience 
• A portfolio that demonstrates mastery of visual storytelling, UI motion, and brand animation
• Deep experience with tools like After Effects, Premiere Pro, Photoshop, Figma, and sound design basics
• Familiarity with front-end animation (Rive, Framer, etc.)
• Strong sense of composition, pacing, and visual hierarchy
• Ability to translate complex product concepts into emotionally resonant video
• Experience owning projects from idea through delivery with a high degree of autonomy
• Clear communicator who thrives in cross-functional collaboration

Bonus points

• Experience directing vendors or freelance motion designers
• Fluency in 3D animation or illustration
• Comfortable editing short-form social content, testimonials, and launch sizzles
• Experience with AI video and visual creation tools

Compensation

The expected salary range for this role is $147,000- $187,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Technical Assent is seeking a Customer Experience (CX) Journey Analyst with a strong foundation in Human-Centered Design (HCD) and a growing capability in data-informed decision-making. This role blends hands-on user research and service design with CX journey analytics – helping translate customer insights and operational data into actionable requirements that improve experiences and outcomes.

The ideal candidate brings at least six years of relevant experience and is comfortable working across both qualitative and quantitative inputs – leveraging tools like Excel to analyze data, identify gaps, and inform experience improvements.

Key Responsibilities

Human-Centered Design & CX Strategy

• Conduct user research (interviews, workshops, surveys) to understand customer needs, pain points, and behaviors
• Synthesize qualitative insights into actionable findings and recommendations
• Develop service blueprints, journey maps, personas, and experience frameworks
• Facilitate stakeholder workshops to align on CX priorities and opportunities

CX Journey Analytics & Data Integration

• Analyze CX journeys using both qualitative insights and available data sources
• Map and assess underlying data systems that support CX metrics and reporting
• Identify gaps in data collection, measurement, and visibility across the customer journey
• Support development of CX metrics, predictive signals, and performance thresholds
• Translate data findings into clear requirements for improved measurement and experience design

Data Analysis & Requirements Development

• Use Excel (required) and Power BI (preferred) to analyze datasets and identify trends, anomalies, and opportunities
• Turn data insights into actionable business and technical requirements
• Collaborate with technical teams to ensure data and reporting needs are captured and implemented
• Support development of dashboards or reporting frameworks that align with CX goals

Collaboration & Delivery

• Partner with cross-functional teams (design, product, engineering, and client stakeholders)
• Communicate insights clearly to both technical and non-technical audiences
• Balance strategic thinking with hands-on execution in a consulting environment

Required Qualifications

• Minimum 6+ years of relevant experience in CX, HCD, service design, or related field
• Strong experience with human-centered design methods (user research, synthesis, journey mapping, service blueprinting)
• Proficiency in Excel for data analysis (e.g., pivot tables, data cleaning, trend analysis)
• Experience translating insights (qualitative and quantitative) into clear requirements
• Comfort working with data systems and understanding how metrics are defined and tracked
• Strong problem-solving and critical thinking skills
• Excellent communication and facilitation abilities

Preferred Qualifications

• Experience with Power BI or similar data visualization tools
• Familiarity with CX metrics frameworks (e.g., NPS, CSAT, journey-based metrics)
• Experience working with or mapping data ecosystems that support analytics and reporting
• Background in consulting or working with government clients 

What Success Looks Like

• You can move seamlessly between customer insights and data analysis
• You identify not just experience gaps, but also measurement gaps
• You help teams make better decisions by connecting CX design with data-driven insights
• You turn messy data and complex journeys into clear, actionable requirements

Tools & Methods:

Experience with modern design and research tools such as:

• Figma
• Mural
• Dovetail
• Collaboration platforms such as Microsoft Teams or Slack
• Experience leveraging AI-enabled tools for research synthesis, ideation, and service concept development is strongly valued.

Portfolio Requirement

A portfolio demonstrating service design, CX, or research work is required.

Job Location and Travel Expectations:

• This position is remote within the United States, with preference for candidates located in the Washington, DC metro area is preferred. 
• Travel for field research, workshops, and prototyping (10-25%) is anticipated.

THE COMPANY

Technical Assent is passionate about services – in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client.  Your team will work IN and ON the client’s core mission – helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve.  Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.  

A LITTLE ABOUT OUR CULTURE

We look for these attributes in our teammates.

• Our team combines the creative and the pragmatic to deliver the results that matter most to our clients.  We see beauty when art and science come together.
• We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams.  We continually seek feedback from our customers and employees, looking for opportunities to grow.
• We are a small company which gives you an essential voice in shaping our culture.  You will help grow our culture, and you will grow from the experience, too.

You will be part of a team to take an improvement concept and transform it into a capability – an asset that provides measurable value to our client’s mission.  The team will work with users, prototype, develop, and deliver new capabilities.  We hold ourselves accountable to impacting outcomes.

Additional Information
Come as you are - Technical Assent is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Hiring decisions are based solely on merit, qualifications, and business needs. We offer a highly competitive benefits package to all full-time employees that includes:

• Flexible PTO
• Healthcare coverage (medical, dental, vision)
• FSA and HSA
• Short and long-term disability
• 401(k) with employer contributions, training and wellness allowances, and commuter benefits.

Position Overview

FGS Global looking for an experienced UX Designer to provide project support to the firm’s Website team. This is a hands-on role for someone who understands both UX thinking and execution, and who is comfortable moving from research and wireframes into production-ready site structures using Webflow. The UX Designer will partner with creative designers, developers, and account teams to design user-centered experiences for the firm’s clients that are practical, scalable, and aligned with business goals. 

This engagement may be performed on-site or hybrid from our Washington, D.C., New York City, or Kingston, NY offices, as needed for collaboration.

Key Responsibilities

• Design & Prototyping 
• Create wireframes, low- and mid-fidelity prototypes, and UX documentation in Figma
• Develop sitemaps and page structures as part of a scalable design-to-build workflow

Webflow Execution 

• Collaborate closely with developers and directly implement designs in the Webflow platform
• Ensure UX intent is preserved through build, including layout, interactions, animations, and accessibility best practices

Collaboration 

• Work alongside UX/UI designers, developers, and project managers to iterate on solutions, while carefully tracking and incorporating feedback
• Present design and UX rationale clearly to internal stakeholders and account teams

Design Systems & Assets 

• Contribute to and help maintain design systems, component libraries, and UX guidelines
• Create UX-related assets that support consistent implementation across projects

Iteration & Quality 

• Apply feedback from testing, internal reviews, and client input to refine designs
• Ensure experiences meet usability, accessibility, performance, and motion standards

UX Strategy & Research 

• Plan and conduct user research activities such as interviews, usability testing, and content audits
• Translate research findings into clear UX recommendations, user flows, and information architecture

Qualifications

• 3+ years of professional experience as a UX Designer (agency or in-house)
• Solid understanding of user-centered design principles, accessibility, and responsive design
• Strong working knowledge of Figma and Adobe Creative Suite
• Practical experience working with and building in Webflow
• Hands-on experience using Relume for sitemaps, wireframes, and scalable site structures, is a plus
• Demonstrated experience leveraging AI tools to enhance design workflow and creativity—including generative AI applications (e.g., ChatGPT, Gemini), image and video generation platforms (e.g., Midjourney, Sora), or AI product prototyping tools (e.g., v0 or equivalents)
• Experience designing and implementing website animations and interactions
• Basic understanding of front-end concepts (HTML/CSS) as they relate to UX
• Ability to think strategically while also executing at a detailed level
• Strong communication skills and comfort working in cross-functional teams
• A portfolio demonstrating UX thinking, process, and shipped work

This will be a 1099 independent contractor engagement, and the initial term will be for three months, with the option to extend. A submitted portfolio will be required. 

The hourly rate will be between $50-$65/hr. 

Team Introduction

Possible exists to help everyday Americans build financial health — and our App Ecosystem team is the foundation that makes that possible at scale. We own the customer-level experiences and shared platform capabilities that every product at Possible builds on: the application flow, offer logic, shared services like identity verification, engagement and analytics tooling, and the composable frontend infrastructure that lets teams ship fast and safely.

This is a newly formed team, born out of a strategic reorg designed to solve one of our biggest challenges: Possible has grown from a single lending product to a portfolio of access products and services — but the infrastructure underneath was built for a one-product world. We're now building the connective tissue that turns a collection of individual products into a cohesive, multi-product platform that deepens customer relationships over time.

You'll partner with a dedicated Principal PM and EM alongside a team of 6–8 engineers. The design decisions you make will shape how every customer experiences Possible — across every product we build now and in the future.

The Role & Impact

As the Senior Product Designer for App Ecosystem, you'll design the experience that every Possible product builds on. This means designing systems and flows that work across products and having the craft and strategic instincts to make that feel seamless to the customer.

In your first 12–18 months, you'll lead the design of our transition from a single-active-product model to a true multi-product experience. You'll design the product-agnostic application flow — the shared entry point that routes customers into the right product at the right time — and the multi-product home experience that helps customers discover, navigate, and deepen their relationship with Possible over time.

You'll also shape the UX of our offer management system: how offers are presented, personalized, and made legible to customers without overwhelming them. And you'll be a key contributor to our shared design system — the reusable components and patterns that let product teams move fast while keeping the experience coherent and on-brand.

The systems you build will be the foundation Possible scales on for years.

What You'll Bring

Must-Have Competencies

• Systems thinking with customer empathy. You can zoom out to design scalable, reusable patterns and zoom back in to make sure they actually feel right to the person using them. You've designed shared components or platform-level experiences before — and you know how to balance the needs of internal teams with the needs of end customers.
• Strong UX fundamentals across complex flows. You've designed multi-step, multi-state experiences — application flows, onboarding, eligibility logic, offer presentation — and you know how to make complexity feel simple and trustworthy to the customer.
• High craft and visual design sensibility. Your work is polished, imaginative, and production-ready. Your portfolio demonstrates an ability to elevate a product's feel — not just its function — and you bring a strong aesthetic to every surface you touch.
• Figma proficiency. You're highly proficient in Figma and deliver clean, well-organized files that engineering can easily build from. You're comfortable managing components, variants, and shared libraries at scale.
• Deep platform knowledge across iOS, Android, and Web. You have an intuitive understanding of what's native and what's friction on each platform, and you design accordingly.
• Comfort with ambiguity and autonomy. This is a new team with a greenfield mandate. You thrive when you're defining the "what" and "how" from scratch, and you drive work forward with ownership and focus — not waiting for a detailed brief.

Preferred Competencies

• Experience designing for multi-product or platform contexts. You've worked on a product family, marketplace, or shared platform — and you understand the UX challenges that come with helping customers navigate between products or services.
• Experience with offer presentation or personalization UX. You've designed experiences that surface dynamic content — offers, recommendations, eligibility results — in ways that feel clear and relevant, not pushy or confusing.

Key Behaviors We Value

At Possible, we live by our Cultural Values. For this role, we especially value:

• 🔑 Act with Ownership. This is a new team with no playbook and no predecessor. You'll take personal responsibility for defining what the multi-product experience looks like for customers, making bold design bets, and delivering work that holds up — not just today but as Possible grows. You think beyond the next sprint and build systems meant to last.
• ⚖️ Scientific Approach. Great design at Possible isn't just beautiful — it's validated. You form hypotheses, embrace A/B testing, and change direction when the data says so. You bring intellectual honesty to design decisions and foster respectful debate with PMs, engineers, and cross-functional partners to make sure the best ideas win.
• 💙 Mission-Driven. Every screen you design shapes how a customer accesses credit and builds financial health. You obsess over the customer experience — especially for people who've been underserved by traditional financial products — and you make trade-offs that prioritize their long-term wellbeing over short-term conversion.

Location and Benefits

This is a hybrid position with a shared in-office schedule of Monday, Tuesday, and Thursday. Our office is centrally located in downtown Seattle.

The salary range for this role is $168,360 to $183,000. We also offer significant stock options, comprehensive benefits, a bonus plan, commuter benefits, and an excellent office space with complimentary drinks and food options.

At Figma, we’re building a vibrant community where designers come together to learn, grow, and connect around their shared passion. Our Advocacy team is central to this mission—empowering our users through engaging content, meaningful interactions, and genuine advocacy.

This Advocate would focus on supporting public sector organizations as they modernize how they design, build, and collaborate, partnering closely with our Marketing, Sales, and Product teams. You’ll bring deep design expertise, authentic storytelling, and a genuine love for the design community into our go‑to‑market strategies, while championing our users’ voices internally to help shape product evolution.

This role is available remotely in the Washington, DC Metro Area, and reports directly to the Advocacy Manager.

What you’ll do at Figma:

• Empower users at scale: Collaborate closely with Sales and Customer Experience teams to enable federal, state, and local government customers to unlock the full potential of Figma in regulated environments
• Create compelling content: Develop engaging written and video resources tailored to governmental needs, including guidance on design systems, collaboration, and modern delivery practices
• Inspire community connections: Build meaningful relationships across the Figma community with a focus on public sector, govtech, and civic design practitioners, identifying opportunities for collaboration and shared learning
• Speak and engage at events: Represent Figma at relevant industry events, conferences, briefings, and Figma community programs, sharing practical, real-world insights
• Champion user voices: Surface feedback, constraints, and emerging needs from government and regulated customers, advocating internally to inform product direction, prioritization, and improvements

What You’ll Do

We are undertaking a modernization of our merchant portal used by retailers to run their Koalafi partnership every day. This is a high-visibility initiative with a direct impact on how merchants experience our brand and tools.

Your primary responsibility will be to lead the evolution of our merchant portal, a web-based platform to manage applications, track customer activity, access reports, and grow their Koalafi partnership. You’ll work with PMs and developers to research, prioritize, ideate, test, deliver, and track the success of designs shipped across the portal. Reporting to the Director of Product Design within a small and growing design team, you’ll have significant ownership and visibility. As a designer on a small team, you should also be able to flex into different projects and platforms across the company where needed.

• Lead the design efforts of our merchant portal, shaping how retailers manage applications, view customer activity, access reports, and discover marketing opportunities
• Collaborate closely with product managers, developers, and leadership to research, ideate, design, test, and deliver solutions aligned with user needs and business goals
• Track the success of shipped designs through product data and user feedback, iterating to improve experiences
• Contribute to and evolve the Koalafi Design System in Figma, ensuring consistency and quality across every surface of the portal
• Work with tools like Slack, Confluence, and Jira to stay in sync with cross-functional teams

About You

• 5+ years of experience in a UX/UI/product design role, working closely with product managers and developers throughout the design process
• Proven experience designing and shipping complex web applications or B2B portals, with a strong grasp of responsive design principles and web interaction patterns
• Expert-level Figma skills, including components, auto-layout, grids, slots, variables, and prototyping, plus fluency with Figma’s latest AI-powered features and a habit of staying current as tools evolves
• Experienced in running end-to-end design research and design thinking exercises, including user interviews, synthesis, and workshops, and turning those insights into clear design decisions
• Comfortable juggling multiple projects simultaneously within fast-paced development teams, balancing speed with craft and keeping work organized without dropping the ball
• Deep empathy for users, with the ability to conduct interviews, analyze feedback, and use product data to prioritize the right problems
• Ability (and eagerness) to present findings, proposals, and outcomes to leaders across the organization
• Experience contributing to or owning a shared design system, with a meticulous eye for detail, making sure spacing, hierarchy, and consistency are airtight so engineers don’t have to guess
• Experience in the fintech industry or working with financial products
• Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time

Preferred Qualifications

• Experience in both B2B and B2C (or in B2B2C)
• Familiarity with accessibility and inclusive design principles
• Experience integrating AI tools into your design workflow, whether through Figma’s AI features, third-party plugins, or other tools that speed up research, ideation, or production

Your Impact

We’re hiring a senior XR UX designer who can build in Unity and thinks in systems. You’ll design the experience as a system -- mapping the full customer journey across moments, touchpoints, and handoffs, and making sure the XR experience stays consistent, learnable, and reliable end-to-end. You’ll lead end-to-end product UX for XR experiences (VR/AR/MR), using interactive Unity work to validate decisions early and reduce risk. Prototyping is the starting point, not the finish line. You’ll create real, testable Unity experiences with enough fidelity to inform implementation and sometimes accelerate production, while contributing reusable patterns that speed future work across the team. You’ll work closely with engineering to carry learnings into shipped experiences, and you’ll collaborate with other prototypers and designers to keep work aligned, scalable, and moving fast.

What You’ll Do

Work Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Director of Product Design, AR/VR
Direct Reports: None, individual contributor role

• Design at a systems level: Lead experience architecture and CX systems design — map end-to-end journeys, define interaction models and service flows, and design reliable failure and recovery paths that make complex XR experiences coherent and learnable.
• Build Unity experiences that are more than demos: Create high-fidelity Unity experiences (prototype-plus) with enough structure and fidelity to inform implementation and sometimes accelerate production.
• Leverage AI as a force multiplier: Use AI-assisted coding tools (Cursor or similar) to move faster in Unity, while maintaining code quality, clarity, and maintainability. You can evaluate, debug, and refactor the output.
• Build on our design system in Unity: Build on our existing design system by extending semantic tokens and component contracts into Unity, using AI-assisted workflows to keep runtime UI consistent and scalable.
• Create reusable foundations, not one-off fixes: Develop reusable components/prefabs, interaction design, interaction templates, and reference implementations that reduce rework and increase consistency across teams and initiatives.
• Translate experience intent into real-time behavior: Implement state models, input handling, spatial layout rules, navigation, feedback, error states, and edge cases that hold up in headset.
• Shape the experience structure: Define how XR experiences are organized and understood — concepts, labels, navigation models, system states, and the mental model that makes complex workflows feel straightforward.
• Customer Obsessed: Plan the research loop for your work — define study goals and hypotheses, design tasks and protocols, run sessions with customers as needed, synthesize findings, and iterate quickly based on real user behavior, comfort constraints, and measurable outcomes.
• Partner closely with engineering for shipped implementation: Align on constraints and handoff: what’s exploratory vs implementation-ready, what should be standardized, and how prototype learnings translate into shipped work.
• Communicate clearly and drive alignment: Present prototypes, learnings, and system decisions with crisp rationale so stakeholders understand not only what we’re building, but why.

What You Bring

• Senior product UX experience: 8+ years in product/UX design, including leading major initiatives from discovery through implementation.
• XR interaction design craft: Proven experience designing XR interactions end-to-end, including spatial UI/3D UI patterns, with a strong grasp of comfort and ergonomics, spatial discoverability, in-headset feedback and affordances, and accessibility-minded choices that hold up in real use.
• Deep Unity and C# expertise: Strong hands-on Unity experience with solid C# proficiency. You’ve built and maintained interactive Unity projects beyond basic scripts, and you understand architecture patterns, debugging, and performance tradeoffs well enough to make good technical decisions independently.
• AI-assisted coding fluency (grounded): Practical, day-to-day experience using AI coding assistants in Unity (Cursor or similar) to accelerate development, with the engineering judgment to evaluate, refactor, and maintain the code you produce.
• Systems-level experience design (CX): Proven ability to drive experience architecture, end-to-end journey thinking, scalable interaction models, and reliable recovery/edge-case design.
• Design system fluency: Experience working with design systems and semantic structure (tokens, states, variants, usage rules) and mapping design intent into runtime component behavior.
• Cross-functional leadership: You align product, engineering, and research through prototypes, evidence, and clear tradeoffs — without needing formal authority.
• Communication excellence: You can explain decisions clearly to diverse audiences and bring stakeholders along.
• Tool proficiency: Highly skilled in modern design tools (Figma) and excited to explore emerging design and AI prototyping technologies.
• Portfolio: A portfolio showcasing senior systems-level UX work and Unity-based interaction/prototyping (video walkthroughs welcome).
• Education: Degree in Interaction Design, HCI, or a related field (or equivalent practical experience).

Snapshot

The Gemini App Design team is instrumental in building the Gemini Universal Assistant, the conversational AI that people around the world use to collaborate with generative AI to fuel their imagination, expand their curiosity, and enhance their productivity. We're building innovative ways for people to get things done & enrich their lives. Our Design team is dedicated to developing the world's useful generative AI experiences.   

About Us

At Google DeepMind, we aim to unlock state-of-the-art artificial intelligence capabilities across Alphabet, creating positive impact and magical product experiences for billions of users.  We're a world-leading AI research company, pushing the boundaries of what's possible with artificial intelligence. Our groundbreaking research spans areas like machine learning, neuroscience, and systems engineering, with applications ranging from scientific discovery to creating more helpful and intuitive products. We're committed to developing AI responsibly and ethically, and we foster a collaborative and inclusive environment where brilliant minds come together to tackle some of the world's most challenging problems. Join us and be part of a team that's shaping the future of AI.

The Integrated Assistance team contributes towards this mission by making Gemini a personalized universal assistant that is natively present across devices and apps. We unlock useful generative AI experiences through deep OS and app integrations, including the quick access Android overlay, embedded app entry points, and novel screen context capabilities. As shepherds of the largest volume surfaces in Gemini, we aim to guide users to understand the value of generative AI, including unique capabilities outside of the full screen Gemini app. We are a global team with designers based in Europe and US, and engineering and product partners in those locations as well as India. We partner closely with other UX designers in the Gemini App team, including research and modelling.

Role

We are seeking a highly experienced, self-starting, and innovative Staff AI Product Designer to join our Gemini Integrated Assistance Team. As a key member of our team, you will work hand-in-hand with engineers, research scientists, and product managers to design and build intuitive solutions to help people around the world use Google’s best AI models to enrich their lives and realize their potential.  You will play a crucial role in shaping the future of how people interact with AI. You will be involved in all aspects of the design process, from conceptualization and ideation to prototyping and implementation in a fast-moving and highly collaborative environment.

Responsibilities:

• Architect intuitive AI experiences: Lead the design of user interfaces and consumer experiences for Gemini across diverse platforms and modalities, ensuring natural and efficient interaction.
• Contribute to product strategy and manage stakeholders: Use strong communication skills to collaborate with Product, Engineering and influence relevant stakeholders (e.g. in Gemini App, Android, other Google Apps) to define product strategy and influence key cross-functional decisions that drive positive user outcomes. 
• Innovate through user-centered design: Translate user needs, technical understanding and business requirements into groundbreaking design solutions that amplify people’s capabilities and enrich their lives.
• Design with systems-thinking approach: Apply a systems-thinking approach to design user interfaces, understanding the impact of individual components and features on the overall AI-powered experience, optimized for AI's probabilistic nature and multimodal capabilities.
• Craft visually compelling interfaces: Create high-fidelity visual designs, encompassing layouts, typography, color palettes, and iconography, that are aesthetically pleasing and highly usable.
• Motion and interaction design: Design engaging interactions and fluid interfaces, utilizing tools like Origami Studio, Principle, and Protopie, and create motion designs that enhance user experience and effectively communicate complex information.
• Bridge design and technology: Leverage technical understanding to use system instructions and diverse prototyping methods, simulating model responses to inform design requirements and approaches.
• Champion design innovation: Stay current on the latest design trends and technologies, in consumer technology, generative AI and natural language processing, and leverage this knowledge to innovate.
• Design for ethical and societal impact: Consider the intricate interplay of AI models, user interface, ethical considerations, and societal impacts to develop responsible solutions.

Minimum Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• 7+ years of experience designing user interfaces for complex software applications, with specific experience designing for conversational AI / LLMs
• A robust portfolio showcasing fluency in visual, motion, and interaction design skills, with specific examples of work specific to AI-powered interfaces and interactions and for leading consumer applications.
• Proficiency in designing user-centric experiences across diverse platforms (web, desktop, mobile), with a strong understanding of how to adapt AI interactions to different device contexts.
• Demonstrated expertise in designing intuitive and engaging interactions for AI-driven products
• Demonstrated expertise in guiding cross-functional teams through ideation, validation, and iteration processes, transforming abstract ideas into shippable product 
• Familiarity with behavioral data and strong capability to create data-driven designs, while being equally capable of moving forward  in the absence of data. 
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Principle.
• Excellent communication and collaboration skills with the ability to listen, articulate positions, and challenge partners with new product design thinking
• Mastery in presentation and storytelling capabilities with the ability to communicate effectively to leadership and cross company teams
• A strong systems thinker with a passion for creating innovative and user-centered AI design solutions. Ability to understand the broader implications of AI technologies and design experiences that are ethical, accessible, and impactful. 
• Demonstrated experience thriving in a startup environment, comfortable with the ambiguity, rapid iteration, and resourcefulness required to deliver impactful designs in a fast-paced, evolving landscape.

Preferred Qualifications

• Demonstrated ability to foster divergent design thinking and translate complex AI concepts into user-centered product visions. 
• Proven experience in shepherding radical ideas that leverage AI to create truly transformative product experiences.
• Experience prototyping interactive experiences using tools like Figma, ProtoPie, or Framer.
• Experience vibe-coding with tools like Loveable, ReplitFigmaMake, AI Studio, Cursor or AntiGravity.
• Experience with front-end development technologies (HTML, CSS, JavaScript, React, Swift, Jetpack Compose) and coding tools (CLIs, IDEs).
• Demonstrable experience designing polished, highly performant mobile apps and experiences requiring OS integrations (Android, iOS).
• Experience driving product impact through close collaboration with user research, including expertise in user research methodologies for AI product evaluation.

The US base salary range for this full-time position is between $178,000 USD - $265,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.

Application deadline: 

Note: In the event your application is successful and an offer of employment is made to you, any offer of employment will be conditional on the results of a background check, performed by a third party acting on our behalf. For more information on how we handle your data, please see our Applicant and Candidate Privacy Policy

At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

Team Introduction

At Possible Finance our Creative Team is the voice, vision, and vibe behind everything our customers interact with. From compelling web experiences, to launching growth-driving ad campaigns… we’re at the heart of every touchpoint. We produce standout video content, run our social media, and create all the lifecycle email messaging that keeps our customers engaged.

We’re a small, collaborative team with big impact—blending strategy, storytelling, and design to bring our mission to life. If you’re passionate about purposeful creativity and love working across diverse mediums, you’ll thrive here.

The Role & Responsibilities

We’re looking for a Senior Growth Designer to bridge the gap between brand and performance. Sitting with the Creative Team and partnering closely with Growth Marketing, you’ll own the relationship between these two functions—driving alignment, clarity, and momentum. This role is equal parts strategic and hands-on: you’ll design high-performing creative for paid channels, guide testing strategies, and ensure our brand shows up powerfully and consistently across all growth initiatives.

You’ll thrive here if you’re a designer who speaks the language of performance marketing, loves turning insights into action, and is excited to lead cross-functional collaboration that moves the business forward.

A perfect candidate checks these boxes:

• Data driven — Develop collaborative relationships with the Growth team and agency partners to understand the necessary metrics of performance for all advertising
• Testing forward — Strong performance growth background with a POV on the best tools to get actionable results. This person knows the next steps to iterate on launched creative to keep finding the best
• Entrepreneurial spirit — They need a willingness to answer their own questions, pitch their own solutions, being inspired/motivated by a goal, coming up with their own ideas for achieving it
• Flexible — Have an idea? Ship it quickly. Team needs an edit go live? Get it done. They need to be able to manage many projects at once. Embrace change and innovation whether they’re applying feedback and providing ideas
• Detail oriented — Our space is highly regulated and moving fast has big consequences. They need to be in lockstep with our process and legal’s needs to make sure nothing goes live without full clearance
• Great Taste — They will be heavily involved with casting actors for our advertising which means they need to be able to spot good from bad and know what will drive results
• Curious — What new AI tools can supercharge their output? This should be a focus to future-proof our output.

Requirements

Must-Have

• Strong understanding of brand, can bring guidelines to life and push them forward
• Mastery of full Adobe suite + Figma
• Can work in non-digital formats, with print experience in (Direct Mail & OOH)
• Experience with AI tools for editing, avatars, video correction, and prompt generation

Preferred

• Strong motion graphics experience, from short animations to more complex editing of videos

Nice-to-Have

• Experience building and optimizing web landing pages in Framer (or WebFlow)

Location and Benefits

This is a hybrid position with a shared in-office schedule of Monday, Tuesday, and Thursday. Our office is centrally located in downtown Seattle.

The salary range for this role is $129,260 to $140,500. We also offer significant stock options, comprehensive benefits, a bonus plan, commuter benefits, and an excellent office space with complimentary drinks and food options.

Opportunity for Impact

Taxbit is seeking a Principal Product Designer to make enterprise tax compliance for digital assets feel simple — even when it isn't.

Our platform powers tax and compliance workflows for the world's largest crypto exchanges, payments companies, and Big 4 accounting firms. The workflows are dense, data-heavy and multi-jurisdictional. And the regulatory landscape is evolving fast, with major new global mandates like CARF, DAC8, and CRS 2.0 creating an unprecedented wave of product complexity and business opportunity.

We don't need someone who just makes things pretty. We need a designer who thrives on untangling complexity, someone who can look at a dense, multi-step compliance workflow and see the intuitive experience hiding inside it. You will be the design leader who partners with Product Managers, Engineering and Tax Subject Matter Experts to transform regulatory logic into intelligent product experiences that anticipate what users need, guide them through complexity, and make compliance feel effortless.

Role and Responsibilities

• Drive User Experience for Enterprise Tax Compliance: Design across complex B2B workflows — from data ingestion and eligibility validation to filing and reporting. Your north star is measurable business impact: driving self-service adoption, shortening time-to-value, and increasing API integration success by designing experiences that eliminate friction and reduce dependency on manual support.
• Ground Design Decisions in Structured Discovery and Evaluative Research: Partner with Product Managers to map business outcomes to user opportunities and systematically identify the highest-impact problems to solve — using frameworks like Opportunity Solution Trees to stay focused on outcomes, not just outputs. Draw on a diverse range of inputs: user interviews, session recordings and analytics. Leverage evaluative research to validate that what you design actually moves the needle.
• Mentor and Accelerate: Provide hands-on mentorship to design, PM and cross-functional colleagues, raising the bar for how the team approaches design thinking, user advocacy, and structured problem-solving. Foster a test-and-learn culture where designs get in front of users early, feedback is captured systematically, and iteration is purposeful rather than perfectionist.
• Partner Deeply with Product and Engineering: Operate as a true peer to Product Managers and Engineering leads, not waiting for requirements but actively shaping what gets built. Bring a strong point of view on user experience to strategy discussions, roadmap planning, and technical trade-off conversations.

Professional Qualifications

Required

• Experience: 8-10+ years of product design experience, with a significant portion in B2B SaaS or enterprise platforms involving complex, data-heavy workflows.
• B2B Workflow Design Mastery: Proven experience designing multi-step workflows, dense information architectures, and data-rich interfaces for professional users. You make complexity navigable without oversimplifying it. You measure success not by the elegance of the design, but by whether it drives adoption, reduces time-to-value, and eliminates unnecessary support burden.
• AI Prototyping Proficiency: Demonstrated hands-on experience using AI-powered tools (e.g., Figma Make, Claude Code or similar) to accelerate design iteration and produce functional prototypes. You have a strong inclination toward adopting new technologies and can articulate how AI has changed your design process.
• Discovery & Research Skills: Strong aptitude for both problem and solution discovery, including comfort conducting user interviews, synthesizing qualitative and quantitative data, and running evaluative tests to validate designs.
• Mentorship Track Record: Demonstrated experience mentoring other designers or cross-functional team members, with a natural aptitude for coaching and raising the design bar.

Nice to Have

• Front-End Technical Fluency: Enough comfort with modern front-end technologies (React, component libraries, etc.) to effectively direct AI coding agents like Claude Code or v0 when building functional prototypes. You don't need to be an engineer, but the ability to work in a codebase with AI assistance — rather than only in design tools — dramatically increases prototyping speed and fidelity.
• Product Management Fluency: Previous experience in or strong competency with product management. You can think in terms of business outcomes, prioritization, and trade-offs, not just design artifacts.
• Regulated Industries Experience: Background in regtech, fintech, tax, compliance or other highly regulated domains where precision and auditability matter.
• B2C Experience: Experience designing consumer-facing products in addition to enterprise, giving you range in how you think about user motivation and engagement.

Personal Characteristics

• The "Builder" Designer: You embody the mindset of a growth-stage startup. You can define the long-term design vision and system architecture, but you are equally eager to roll up your sleeves, open the prototyping tool and ship work yourself. You are a maker more than a meeting-goer.
• Collaborative Influencer: You lead through influence, not authority. You bring designers, PMs, engineers, and SMEs together and facilitate the conversations needed to get to the best outcome. You have strong opinions, loosely held. You know how to advocate for the user without being dogmatic when business reality requires tradeoffs.
• Curious & Adaptable: You are comfortable with ambiguity and rapid change. You proactively seek out new information — about users, regulations, tools, and techniques — to stay ahead of what the product needs.
• Bar-Raiser: You hold yourself and the team to a high standard of craft and quality. You have a strong sense of urgency and accountability, and you aren't satisfied until the shipped experience meets the bar, not just the initial mock.

Compensation

The base salary range for this role is $185,000-$235,000. Certain roles may be eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications.

Benefits & Perks

• Competitive cash compensation (based on experience)
• Equity (RSUs)
• Competitive benefits package
• A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more
• Hybrid working model: 3 days in-office, 2 days WFH/flexible
• Monday team lunches, snacks and drinks
• Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge
• Paid parental leave to bond with your child
• Fertility Benefit
• Autonomous work and flexibility in how work is performed

Technical Assent is seeking a Lead Service Designer to guide service design engagements supporting federal agencies. This role leads the design of end-to-end service experiences that span digital systems, physical environments, policies, and operational processes.

As a Lead Service Designer, you will collaborate with cross-functional teams -- including product managers, technologists, researchers, and policy stakeholders -- to translate research insights into implementable service improvements. You will mentor junior designers, guide service design workstreams, and advise federal leaders on customer experience and service transformation strategies.

This role combines strategic service design leadership with hands-on design practice. Our designers conduct real user research with the people who rely on government services and translate those insights into implementable service improvements.

The successful candidate will have the ability to:

• Lead Service Design Strategy
• Lead the design of end-to-end service ecosystems, considering digital platforms, physical touchpoints, operational processes, and policy constraints.
• Develop service blueprints, journey maps, ecosystem maps, and experience strategies that guide service transformation initiatives.
• Translate research insights into actionable service concepts and implementation-ready recommendations.
• Develop a deep understanding of what the client is trying to accomplish and create strategies to solve multiple dimensions of a business problem
• Advise federal stakeholders on customer experience strategy and service transformation initiatives.
• Create client-ready deliverables from conception to presentation
• Elevate risks to Company Leadership
• Lead Research and Insight Development
• Guide human-centered research activities including interviews, contextual inquiry, workshops, surveys, and usability testing.
• Synthesize qualitative and quantitative insights to identify service gaps and opportunities.
• Leverage AI-enabled tools to accelerate research synthesis, insight generation, and concept development.
• Facilitate Co-Creation and Stakeholder Alignment
• Facilitate cross-functional workshops, design sprints, and co-creation sessions with federal stakeholders and end users.
• Build alignment across policy, operational, and technical stakeholders.
• Communicate design insights and recommendations through compelling storytelling and presentations.
• Deliver and Implement Service Improvements
• Collaborate with product managers, engineers, and program teams to translate service concepts into deliverable improvements.
• Support the development of prototypes and concept tests to validate service changes.
• Define experience metrics and service performance measures to evaluate outcomes.
• Practice Leadership
• Mentor service designers and associate designers.
• Contribute to the growth of Technical Assent’s service design practice, methodologies, and tools.

Minimum Qualifications:

• Bachelor’s degree
• 7-12 years of professional experience in service design, human-centered design, customer experience, or related fields
• Experience leading service design initiatives within federal consulting or government environments
• Experience conducting and synthesizing human-centered research
• Strong facilitation and stakeholder engagement skills
• Ability to translate insights into strategic recommendations and implementable service improvements
• Excellent written and verbal communication skills
• Curious and open-minded approach to work
• Thrive in a continuous Build-Measure-Learn cycle
• Ability to obtain and maintain a Public Trust or other federal security clearance

Preferred Qualifications:

• Certification in Human-Centered Design, Service Design, or Design Thinking
• Experience advising federal leadership on CX transformation initiatives
• Experience working with federal digital service standards and accessibility requirements
• Experience designing services that span both digital and physical service environments

Tools & Methods:

Experience with modern design and research tools such as:

• Figma
• Mural
• Dovetail
• Collaboration platforms such as Microsoft Teams or Slack
• Experience leveraging AI-enabled tools for research synthesis, ideation, and service concept development is strongly valued.

Federal Standards & Accessibility

Service design work may involve improving digital or physical services and should consider:

• Section 508 accessibility standards
• 21st Century IDEA Act requirements
• Federal CX Executive Order guidance
• Public sector service delivery environments

Portfolio Requirement

A portfolio demonstrating service design, CX, or research work is required.

Job Location and Travel Expectations:

• This position is remote within the United States, with preference for candidates located in the Washington, DC metro area is preferred. 
• Travel for field research, workshops, and prototyping (15-25%) is anticipated.

The Company

Technical Assent is passionate about services – in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client.  Your team will work IN and ON the client’s core mission – helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve.  Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.  

A Little About Our Culture

We look for these attributes in our teammates.

• Our team combines the creative and the pragmatic to deliver the results that matter most to our clients.  We see beauty when art and science come together.
• We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams.  We continually seek feedback from our customers and employees, looking for opportunities to grow.
• We are a small company which gives you an essential voice in shaping our culture.  You will help grow our culture, and you will grow from the experience, too.

You will be part of a team to take an improvement concept and transform it into a capability – an asset that provides measurable value to our client’s mission.  The team will work with users, prototype, develop, and deliver new capabilities.  We hold ourselves accountable to impacting outcomes.

• Flexible PTO
• Healthcare coverage (medical, dental, vision)
• FSA and HSA
• Short and long-term disability
• 401(k) with employer contributions, training and wellness allowances, and commuter benefits.

Technical Assent is seeking an Associate Service Designer to support research and service design activities across federal consulting engagements.

This early-career role is designed for individuals interested in developing expertise in service design, human-centered design, and customer experience within the public sector. Associate Service Designers work closely with experienced designers and researchers to support research activities, synthesize insights, and contribute to the development of service design deliverables. Our designers conduct real user research with the people who rely on government services and translate those insights into implementable service improvements.

The successful candidate will have the ability to:

• Support Research Activities
• Assist in planning and conducting user research including interviews, focus groups, surveys, and observational studies.
• Help document research findings and synthesize insights.
• Support the use of AI-enabled tools to assist with research synthesis and analysis.
• Contribute to Service Design Deliverables
• Assist in creating service design artifacts such as:
• Journey maps
• Service blueprints
• Personas
• Research reports
• Presentation materials
• Collaborate with Project Teams
• Work with service designers, product teams, and analysts to support project deliverables.
• Participate in design workshops and co-creation sessions.
• Contribute to the development of research and design documentation.
• Learn and Develop Service Design Skills
• Work alongside experienced service designers to build skills in research methods, service design frameworks, and facilitation techniques.
• Participate in internal practice development and learning opportunities.
• General
• Create client-ready deliverables from conception to presentation
• Coordinate with project leadership on direction and progress of project activities
• Work in a team environment, being open to others ideas and working collaboratively to produce well-rounded solutions/deliverables
• Be flexible as project scope evolves
• Elevate risks to Team Leads
• Be a strong critical thinker who sees the big picture while staying delivery-driven
• Be a self-starter who is detail-oriented, takes an active approach to tackling assignments, and is comfortable giving and receiving feedback
• Strong interpersonal communication skills and the ability to clearly and effectively communicate in written and presentation form 

Minimum Qualifications:

• Bachelor’s degree
• 1-3 years of professional experience, including in service design, UX design, customer experience, research, or related fields
• Demonstrated interest in human-centered design and service innovation
• Strong analytical thinking and communication skills
• Ability to collaborate in multidisciplinary teams
• Curious and open-minded approach to work
• Thrive in a continuous Build-Measure-Learn cycle
• Ability to obtain and maintain a Public Trust or other federal security clearance

Preferred Qualifications:

• Internship or academic experience involving design research or service design
• Exposure to human-centered design methods
• Experience working with design tools or collaboration platforms

Tools & Methods:

Experience with modern design and research tools such as:

• Figma
• Mural
• Dovetail
• Collaboration platforms such as Microsoft Teams or Slack
• Experience leveraging AI-enabled tools for research synthesis, ideation, and service concept development is strongly valued.

Federal Standards & Accessibility

Service design work may involve improving digital or physical services and should consider:

• Section 508 accessibility standards
• 21st Century IDEA Act requirements
• Federal CX Executive Order guidance
• Public sector service delivery environments

Portfolio Requirement

A portfolio demonstrating service design, CX, or research work is required.

Job Location and Travel Expectations:

• This position is remote within the United States, with preference for candidates located in the Washington, DC metro area is preferred. 
• Travel for field research, workshops, and prototyping (15-25%) is anticipated.

THE COMPANY

Technical Assent is passionate about services – in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client.  Your team will work IN and ON the client’s core mission – helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve.  Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.  

A LITTLE ABOUT OUR CULTURE

We look for these attributes in our teammates.

• Our team combines the creative and the pragmatic to deliver the results that matter most to our clients.  We see beauty when art and science come together.
• We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams.  We continually seek feedback from our customers and employees, looking for opportunities to grow.
• We are a small company which gives you an essential voice in shaping our culture.  You will help grow our culture, and you will grow from the experience, too.

You will be part of a team to take an improvement concept and transform it into a capability – an asset that provides measurable value to our client’s mission.  The team will work with users, prototype, develop, and deliver new capabilities.  We hold ourselves accountable to impacting outcomes.

• Flexible PTO
• Healthcare coverage (medical, dental, vision)
• FSA and HSA
• Short and long-term disability
• 401(k) with employer contributions, training and wellness allowances, and commuter benefits.

Snapshot

The Gemini App Design team is instrumental in building the Gemini Universal Assistant, the conversational AI that people around the world use to collaborate with generative AI to fuel their imagination, expand their curiosity, and enhance their productivity. We're building innovative ways for people to get things done & enrich their lives. Our Design team is dedicated to developing the world's useful generative AI experiences.   

About Us

At Google DeepMind, we aim to unlock state-of-the-art artificial intelligence capabilities across Alphabet, creating positive impact and magical product experiences for billions of users.  We're a world-leading AI research company, pushing the boundaries of what's possible with artificial intelligence. Our groundbreaking research spans areas like machine learning, neuroscience, and systems engineering, with applications ranging from scientific discovery to creating more helpful and intuitive products. We're committed to developing AI responsibly and ethically, and we foster a collaborative and inclusive environment where brilliant minds come together to tackle some of the world's most challenging problems. Join us and be part of a team that's shaping the future of AI.

Role

We are seeking a highly experienced, self-starting, and innovative Senior AI Product Designer to join the Gemini App Team. As a key member of our team, you will work hand-in-hand with engineers, research scientists, and product managers to design and build intuitive solutions to help people around the world use  Google’s best AI models to enrich their lives and realize their potential.  You will play a crucial role in shaping the future of how people interact with AI. You will be involved in all aspects of the design process, from conceptualization and ideation to prototyping and implementation in a fast-moving and highly collaborative environment.

Responsibilities:

• Architect intuitive AI experiences: Lead the design of user interfaces and consumer experiences for Gemini across diverse platforms and modalities, ensuring natural and efficient interaction.
• Key contributor to product strategy: Collaborate with Product and Engineering to define product strategy and influence key cross-functional decisions that drive positive user outcomes.
• Innovate through user-centered design: Translate user needs, technical understanding and business requirements into groundbreaking design solutions that amplify people’s capabilities and enrich their lives.
• Design with systems-thinking approach: Apply a systems-thinking approach to design user interfaces, understanding the impact of individual components and features on the overall AI-powered experience, optimized for AI's probabilistic nature and multimodal capabilities.
• Craft visually compelling interfaces: Create high-fidelity visual designs, encompassing layouts, typography, color palettes, and iconography, that are aesthetically pleasing and highly usable.
• Motion and interaction design: Design engaging interactions and fluid interfaces, utilizing tools like Origami Studio, Principle, and Protopie, and create motion designs that enhance user experience and effectively communicate complex information.
• Bridge design and technology: Leverage technical understanding to use system instructions and diverse prototyping methods, simulating model responses to inform design requirements and approaches.
• Champion design innovation: Stay current on the latest design trends and technologies, in consumer technology, generative AI and natural language processing, and leverage this knowledge to innovate.
• Design for ethical and societal impact: Consider the intricate interplay of AI models, user interface, ethical considerations, and societal impacts to develop responsible solutions.

Minimum Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• 7+ years of experience designing user interfaces for complex software applications, with specific experience designing for conversational AI / LLMs
• A robust portfolio showcasing fluency in visual, motion, and interaction design skills, with specific examples of work specific to AI-powered interfaces and interactions and for leading consumer applications.
• Proficiency in designing user-centric experiences across diverse platforms (web, desktop, mobile), with a strong understanding of how to adapt AI interactions to different device contexts.
• Demonstrated expertise in designing intuitive and engaging interactions for AI-driven products
• Demonstrated expertise in guiding cross-functional teams through ideation, validation, and iteration processes, transforming abstract ideas into shippable product 
• Familiarity with behavioral data and strong capability to create data-driven designs, while being equally capable of moving forward  in the absence of data. 
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Principle.
• Excellent communication and collaboration skills with the ability to listen, articulate positions, and challenge partners with new product design thinking
• Mastery in presentation and storytelling capabilities with the ability to communicate effectively to leadership and cross company teams
• A strong systems thinker with a passion for creating innovative and user-centered AI design solutions. Ability to understand the broader implications of AI technologies and design experiences that are ethical, accessible, and impactful. 
• Demonstrated experience thriving in a startup environment, comfortable with the ambiguity, rapid iteration, and resourcefulness required to deliver impactful designs in a fast-paced, evolving landscape.

Preferred Qualifications

• Demonstrated ability to foster divergent design thinking and translate complex AI concepts into user-centered product visions. 
• Proven experience in shepherding radical ideas that leverage AI to create truly transformative product experiences.
• Experience prototyping interactive experiences using tools like Figma, ProtoPie, or Framer.
• Experience with front-end development technologies (HTML, CSS, JavaScript).
• Experience driving product impact through close collaboration with user research, including expertise in user research methodologies for AI product evaluation.
• Experience mentoring more junior teammates, but note this is not a manager role

The US base salary range for this full-time position is between $178,000 USD - $265,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.

Application deadline: 

Note: In the event your application is successful and an offer of employment is made to you, any offer of employment will be conditional on the results of a background check, performed by a third party acting on our behalf. For more information on how we handle your data, please see our Applicant and Candidate Privacy Policy

At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.