Position Overview

FGS Global looking for an experienced UX Designer to provide project support to the firm’s Website team. This is a hands-on role for someone who understands both UX thinking and execution, and who is comfortable moving from research and wireframes into production-ready site structures using Webflow. The UX Designer will partner with creative designers, developers, and account teams to design user-centered experiences for the firm’s clients that are practical, scalable, and aligned with business goals. 

This engagement may be performed on-site or hybrid from our Washington, D.C., New York City, or Kingston, NY offices, as needed for collaboration.

Key Responsibilities

• Design & Prototyping 
• Create wireframes, low- and mid-fidelity prototypes, and UX documentation in Figma
• Develop sitemaps and page structures as part of a scalable design-to-build workflow

Webflow Execution 

• Collaborate closely with developers and directly implement designs in the Webflow platform
• Ensure UX intent is preserved through build, including layout, interactions, animations, and accessibility best practices

Collaboration 

• Work alongside UX/UI designers, developers, and project managers to iterate on solutions, while carefully tracking and incorporating feedback
• Present design and UX rationale clearly to internal stakeholders and account teams

Design Systems & Assets 

• Contribute to and help maintain design systems, component libraries, and UX guidelines
• Create UX-related assets that support consistent implementation across projects

Iteration & Quality 

• Apply feedback from testing, internal reviews, and client input to refine designs
• Ensure experiences meet usability, accessibility, performance, and motion standards

UX Strategy & Research 

• Plan and conduct user research activities such as interviews, usability testing, and content audits
• Translate research findings into clear UX recommendations, user flows, and information architecture

Qualifications

• 3+ years of professional experience as a UX Designer (agency or in-house)
• Solid understanding of user-centered design principles, accessibility, and responsive design
• Strong working knowledge of Figma and Adobe Creative Suite
• Practical experience working with and building in Webflow
• Hands-on experience using Relume for sitemaps, wireframes, and scalable site structures, is a plus
• Demonstrated experience leveraging AI tools to enhance design workflow and creativity—including generative AI applications (e.g., ChatGPT, Gemini), image and video generation platforms (e.g., Midjourney, Sora), or AI product prototyping tools (e.g., v0 or equivalents)
• Experience designing and implementing website animations and interactions
• Basic understanding of front-end concepts (HTML/CSS) as they relate to UX
• Ability to think strategically while also executing at a detailed level
• Strong communication skills and comfort working in cross-functional teams
• A portfolio demonstrating UX thinking, process, and shipped work

This will be a 1099 independent contractor engagement, and the initial term will be for three months, with the option to extend. A submitted portfolio will be required. 

The hourly rate will be between $50-$65/hr. 

The Position:

FGS Global is seeking a Director or Managing Director, Digital Strategy to play a pivotal role in advancing the firm’s digital capabilities as part of FGS’s AI + Innovation team. Our AI + I unit brings together 200+ digital strategists, designers, developers, and campaigners across three interoperable teams to deliver AI-powered stakeholder strategy. Our Decision Intelligence + Digital Engagement team specializes in turning insights from research, social listening, and media analytics into strategic cross-channel activation. The AI Advisory practice provides clients with counsel to optimize and leverage necessary AI-driven communications workflows to maximize their impact and efficiency. FGS Labs serves as our innovation engine, building bespoke AI solutions that give clients a decisive edge in the stakeholder economy while also leading the development of Fergus, FGS's AI-powered digital exoskeleton.  

Utilizing their expertise in social media, content development, crisis response, and emerging technologies, the Director/MD will be responsible for developing and executing integrated digital strategies, managing cross-functional projects, mentoring junior staff, and serving as a trusted advisor to both internal stakeholders and clients. The ideal candidate thrives in a fast-paced, collaborative environment and brings a proactive, solutions-oriented mindset to every challenge.

This is a hybrid role based in our New York office, with an expectation of at least four days per week onsite.

Responsibilities:

• Lead the development and execution of comprehensive social media strategies tailored to a diverse range of clients, including corporations, nonprofits, educational institutions, financial organizations, and individuals.
• Apply deep expertise in social media platforms to assess client needs and deliver innovative, platform-specific solutions.
• Monitor digital conversations using social listening tools for crises situations, then develop and execute crisis response strategies.
• Design and implement integrated social and content strategies that align with broader communications objectives.
• Leverage artificial intelligence to enhance digital strategy, including content creation, audience targeting, and performance optimization.
• Build and elevate an influencer/creator platform to help advocate for clients
• Oversee digital and AI-driven reputation management initiatives to protect and elevate client profiles.
• Evaluate and optimize websites from both content and technical perspectives to improve user experience and strategic impact.
• Develop and execute paid digital promotion campaigns, ensuring alignment with strategic communications objectives.
• Lead cross-functional projects from ideation through execution, managing timelines, deliverables, and junior team members.
• Provide mentorship and quality assurance by reviewing and refining work produced by junior staff.
• Communicate effectively with internal and external stakeholders through clear, compelling written and verbal communication.

Requirements:

• Bachelor’s degree required.
• 8-10+ years of work experience in relevant digital content programs and social media management.
• 3+ years working in an agency environment across multiple teams and disciplines.
• Experience working across the influencer and creator economy with experience in influencer discovery, engagement and activations, especially across B2B stakeholder audiences reaching regulators, opinion elites, policy makers and investors.
• Excellent verbal and written communications skills, with strong attention to detail.
• Ability to work at a fast pace under tight deadlines in collaboration with team members.
• Go-getter attitude and strong sense of initiative to take the lead on projects and learn new skills.
• General knowledge of financial communication practices and corporate finance.
• Experience working on digital projects for financial transactions such as M&A, investor relations, IPOs, or proxy defense.
• Working knowledge of other digital marketing areas such as paid promotion, digital reputation management, and search engine optimization (SEO).
• Comfort and track record in rapid response and/or crisis scenarios.

About FGS Global:

FGS Global is the world’s leading stakeholder strategy firm, with approximately 1,400 professionals around the world, advising clients in navigating critical issues and reputational challenges. FGS was formed from the combination of Finsbury, The Glover Park Group, Hering Schuppener and Sard Verbinnen & Co to offer board-level and C-suite counsel in all aspects of stakeholder strategy — including corporate reputation, crisis management, and public affairs and is also the leading force in transaction and financial communications worldwide.

FGS offers seamless and integrated support with offices in the following locations: Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Chicago, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, The Hague, Tokyo, Toronto, Vancouver, Washington, D.C., and Zurich. The firm is headquartered in New York.

FGS is consistently ranked a Band 1 PR firm for Crisis & Risk Management and for Litigation Support by Chambers and Partners.  For the second year, FGS was ranked #1 Global M&A PR firm by Deal Count and Value in 2024 by Mergermarket.

This position requires the availability to work outside of normal office hours, including nights and weekends, when business needs arise. Candidates must be authorized to work in the U.S. and not require work authorization sponsorship now or in the future.

What You'll Do 

You'll build enterprise integrations that connect our AI platform to Microsoft 365 and other corporate systems. This is hands-on infrastructure work: implementing authentication flows, managing permissions, and creating data pipelines that enable AI agents to operate securely within enterprise environments. 

You'll work closely with senior engineers to expand our platform's integration capabilities—turning technical specifications into production code that consultants rely on daily. 

Your Responsibilities 

Integration Development: 

• Implement OAuth-based authentication flows with proper scope management
• Build data pipelines for email, calendar, file storage, and collaboration platforms
• Handle complex API scenarios like recurring events, large file uploads, and rate limiting
• Create resource mapping between internal systems and external platforms 

Microsoft Graph & Enterprise APIs: 

• Develop integrations using Microsoft Graph API across multiple services
• Implement search and query capabilities using platform-specific APIs
• Optimize performance for high-volume operations
• Build resilient error handling and retry logic 

Security & Compliance: 

• Work with IT teams on app registration and permission workflows
• Implement secure token management with refresh and caching strategies
• Follow enterprise security patterns and data access policies
• Document integration approaches and technical decisions 

Production Support: 

• Monitor integration health and respond to issues
• Handle API throttling and service disruptions gracefully
• Debug authentication failures and permission problems
• Contribute to team knowledge base and documentation 

Your Profile 

Required: 

• 3+ years backend engineering with API integration experience
• Strong proficiency in Node.js and TypeScript
• Deep understanding of Microsoft 365 architecture (Azure AD, SharePoint, Teams, Exchange Online)
• Solid grasp of Microsoft's permission model (delegated vs. application permissions, consent frameworks, API scopes)
• Experience with OAuth 2.0 flows and enterprise authentication patterns
• Hands-on experience with Microsoft Graph API
• Cloud platform experience with Azure and GCP
• Ability to build resilient systems with proper error handling 

Strongly Preferred: 

• MSAL Node library implementation experience
• Understanding of SharePoint site architecture, document libraries, and Teams structure
• Experience with Microsoft Fabric or other Microsoft data architectures
• Model Context Protocol (MCP) implementation experience
• Experience with caching systems (Redis or similar)
• Background working with IT/security teams on enterprise integrations
• Familiarity with AI/LLM platforms or agent systems 

Bonus: 

• Azure AD app registration and administration experience
• Knowledge of other enterprise APIs (Google Workspace, Salesforce, Slack)
• Understanding of Graph SDK internals
• Experience with Adaptive Cards or Teams extensibility
• Familiarity with Microsoft's tenant architecture and multi-tenant applications 

Why This Matters 

Our AI platform serves consultants across a global organization. The integrations you build enable the AI to access the right context while respecting security boundaries—directly impacting how effectively consultants can work. 

We're not building prototypes—we're scaling proven capabilities. Our data infrastructure processes millions of media articles, social posts, and stakeholder signals daily. Our agents don't just answer questions—they generate press releases, analyze media coverage, and provide strategic recommendations that consultants use in high-stakes client situations. 

What makes this interesting: 

• You'll work on real technical challenges: enterprise permissions, asynchronous operations, token lifecycle management
• Your code enables AI capabilities that consultants use every day
• You'll learn integration patterns for AI agents in enterprise environments
• Close collaboration with AI researchers, product teams, and senior engineers 

What you'll learn: 

• Enterprise authentication architecture at scale
• Microsoft Graph API depth across multiple services
• Security patterns for AI agent systems
• How to navigate enterprise IT processes while shipping code 

About FGS Labs 

FGS Labs is FGS Global's innovation engine, building AI and data capabilities that are already in production and delivering value across the firm. Our flagship platform, Fergus, is a live AI assistant used daily by consultants worldwide, powered by real-time media intelligence, proprietary data sources, and specialized agents for M&A, crisis communications, and stakeholder strategy. 

About FGS Global

FGS Global is the world’s leading stakeholder strategy firm, with over 1,500 professionals around the world, advising clients in navigating critical issues and reputational challenges. FGS was formed from the combination of Finsbury, The Glover Park Group, Hering Schuppener and Sard Verbinnen & Co to offer board-level and C-suite counsel in all aspects of stakeholder strategy — including corporate reputation, crisis management, and public affairs and is also the leading force in transaction and financial communications worldwide.

FGS offers seamless and integrated support with offices in the following locations: Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Chicago, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, The Hague, Tokyo, Toronto, Vancouver, Washington, D.C., and Zurich. The firm is headquartered in New York.

FGS is consistently ranked a Band 1 PR firm for Crisis & Risk Management and for Litigation Support by Chambers and Partners.  For the second year, FGS was ranked #1 Global M&A PR firm by Deal Count and Value in 2024 by Mergermarket.

We are looking to fill this position as quickly as possible and are open to both freelance and permanent employment arrangements. 

FGS Global is committed to creating a diverse and inclusive environment and welcomes applicants from all backgrounds. 

What You'll Do 

You'll build enterprise integrations that connect our AI platform to Microsoft 365 and other corporate systems. This is hands-on infrastructure work: implementing authentication flows, managing permissions, and creating data pipelines that enable AI agents to operate securely within enterprise environments. 

You'll work closely with senior engineers to expand our platform's integration capabilities—turning technical specifications into production code that consultants rely on daily. 

Your Responsibilities 

Integration Development: 

• Implement OAuth-based authentication flows with proper scope management
• Build data pipelines for email, calendar, file storage, and collaboration platforms
• Handle complex API scenarios like recurring events, large file uploads, and rate limiting
• Create resource mapping between internal systems and external platforms 

Microsoft Graph & Enterprise APIs: 

• Develop integrations using Microsoft Graph API across multiple services
• Implement search and query capabilities using platform-specific APIs
• Optimize performance for high-volume operations
• Build resilient error handling and retry logic 

Security & Compliance: 

• Work with IT teams on app registration and permission workflows
• Implement secure token management with refresh and caching strategies
• Follow enterprise security patterns and data access policies
• Document integration approaches and technical decisions 

Production Support: 

• Monitor integration health and respond to issues
• Handle API throttling and service disruptions gracefully
• Debug authentication failures and permission problems
• Contribute to team knowledge base and documentation 

Your Profile 

Required: 

• 3+ years backend engineering with API integration experience
• Strong proficiency in Node.js and TypeScript
• Deep understanding of Microsoft 365 architecture (Azure AD, SharePoint, Teams, Exchange Online)
• Solid grasp of Microsoft's permission model (delegated vs. application permissions, consent frameworks, API scopes)
• Experience with OAuth 2.0 flows and enterprise authentication patterns
• Hands-on experience with Microsoft Graph API
• Cloud platform experience with Azure and GCP
• Ability to build resilient systems with proper error handling 

Strongly Preferred: 

• MSAL Node library implementation experience
• Understanding of SharePoint site architecture, document libraries, and Teams structure
• Experience with Microsoft Fabric or other Microsoft data architectures
• Model Context Protocol (MCP) implementation experience
• Experience with caching systems (Redis or similar)
• Background working with IT/security teams on enterprise integrations
• Familiarity with AI/LLM platforms or agent systems 

Bonus: 

• Azure AD app registration and administration experience
• Knowledge of other enterprise APIs (Google Workspace, Salesforce, Slack)
• Understanding of Graph SDK internals
• Experience with Adaptive Cards or Teams extensibility
• Familiarity with Microsoft's tenant architecture and multi-tenant applications 

Why This Matters 

Our AI platform serves consultants across a global organization. The integrations you build enable the AI to access the right context while respecting security boundaries—directly impacting how effectively consultants can work. 

We're not building prototypes—we're scaling proven capabilities. Our data infrastructure processes millions of media articles, social posts, and stakeholder signals daily. Our agents don't just answer questions—they generate press releases, analyze media coverage, and provide strategic recommendations that consultants use in high-stakes client situations. 

What makes this interesting: 

• You'll work on real technical challenges: enterprise permissions, asynchronous operations, token lifecycle management
• Your code enables AI capabilities that consultants use every day
• You'll learn integration patterns for AI agents in enterprise environments
• Close collaboration with AI researchers, product teams, and senior engineers 

What you'll learn: 

• Enterprise authentication architecture at scale
• Microsoft Graph API depth across multiple services
• Security patterns for AI agent systems
• How to navigate enterprise IT processes while shipping code 

About FGS Labs 

FGS Labs is FGS Global's innovation engine, building AI and data capabilities that are already in production and delivering value across the firm. Our flagship platform, Fergus, is a live AI assistant used daily by consultants worldwide, powered by real-time media intelligence, proprietary data sources, and specialized agents for M&A, crisis communications, and stakeholder strategy. 

About FGS Global

FGS Global is the world’s leading stakeholder strategy firm, with over 1,500 professionals around the world, advising clients in navigating critical issues and reputational challenges. FGS was formed from the combination of Finsbury, The Glover Park Group, Hering Schuppener and Sard Verbinnen & Co to offer board-level and C-suite counsel in all aspects of stakeholder strategy — including corporate reputation, crisis management, and public affairs and is also the leading force in transaction and financial communications worldwide.

FGS offers seamless and integrated support with offices in the following locations: Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Chicago, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, The Hague, Tokyo, Toronto, Vancouver, Washington, D.C., and Zurich. The firm is headquartered in New York.

FGS is consistently ranked a Band 1 PR firm for Crisis & Risk Management and for Litigation Support by Chambers and Partners.  For the second year, FGS was ranked #1 Global M&A PR firm by Deal Count and Value in 2024 by Mergermarket.

We are looking to fill this position as quickly as possible and are open to both freelance and permanent employment arrangements. 

FGS Global is committed to creating a diverse and inclusive environment and welcomes applicants from all backgrounds.