Learning & Development Jobs in Tennessee.
All active Learning & Development roles based in Tennessee.
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Provider Success Manager - Knoxville, Tennessee
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At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Knox county and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager, you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.
Success in this Role Looks Like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement
- Implementing value based care tools and technology products in primary care
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Part Time Floor Leader - Mall at Green Hills
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Position: Part Time Floor Leader
Weekly: 20-29 hours
Interview Plan
Floor Leader
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!
Responsibilities:
Sales & Customer Experience:
- Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
- Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
- Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
- Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.
Team Involvement:
- Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
Operational Excellence:
- Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
- Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
- Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications:
Required:
- Minimum 1 year of experience in:
- customer service and sales
- cash handling and opening/closing procedures
- supervisory experience involving coaching, feedback, and training
- problem-solving issues related to customer service in day-to-day operations
- a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
- Experience with consultation-based customer service models
- Experience analyzing sales metrics
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages
Best of luck on your job search, and don't forget to follow us to learn more!
Find our Personal Privacy Policy details here.
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
Ready to apply?
Apply to Lush Handmade CosmeticsPart Time Floor Leader - Mall at Green Hills
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Position: Part Time Floor Leader
Weekly: 20-29 hours
Interview Plan
Floor Leader
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!
Responsibilities:
Sales & Customer Experience:
- Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
- Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
- Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
- Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.
Team Involvement:
- Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
Operational Excellence:
- Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
- Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
- Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications:
Required:
- Minimum 1 year of experience in:
- customer service and sales
- cash handling and opening/closing procedures
- supervisory experience involving coaching, feedback, and training
- problem-solving issues related to customer service in day-to-day operations
- a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
- Experience with consultation-based customer service models
- Experience analyzing sales metrics
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages
Best of luck on your job search, and don't forget to follow us to learn more!
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
Ready to apply?
Apply to Internal Job Board
Creative Manager
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Creative Manager | Hawthorne Residential Partners
Location: Remote
Creative Manager | Position Summary
The Creative Manager plays a key role in bringing the Hawthorne brand to life across our portfolio. This position leads the planning, coordination, and execution of creative and marketing projects while also contributing directly to design and content development.
This role sits at the intersection of strategy, creativity, and execution—ensuring projects are delivered on time, on brand, and reflective of Hawthorne’s mission. From campaign concepts to community-level materials, this position ensures every detail is thoughtful, consistent, and impactful.
Creative Manager | Job Functions
Creative Development & Design
- Act as creative design lead for marketing graphics and illustrations
- Execute design work across a variety of formats, including:
- Digital campaigns
- Social media content
- Print collateral and signage
- Email and promotional materials
- Translate marketing and brand strategy into visually compelling, on-brand creative
- Provide creative direction across projects, ensuring a cohesive visual and storytelling approach
- Maintain consistency across all creative assets, ensuring alignment with Hawthorne’s brand standards
- Serve as a brand guardian, ensuring all materials reflect Hawthorne’s voice, tone, and visual identity
Project Management & Execution
- Manage the full lifecycle of creative projects—from intake and briefing through final delivery
- Develop and maintain project timelines, workflows, and deliverables
- Ensure projects are completed on time, on brand, and aligned with marketing priorities
- Review and approve creative deliverables to ensure accuracy, quality, and brand alignment
Creative Asset & System Management
- Manage and maintain internal creative asset management systems, ensuring all assets are organized, accessible, and up to date
- Establish and enforce standards for file naming, version control, and asset organization
- Oversee the lifecycle of creative assets, ensuring teams are using the most current, approved materials
- Partner with teams to streamline asset access and improve efficiency across marketing and on-site teams
Collaborate Cross-Functionally
- Collaborate with leadership to align creative initiatives with broader marketing and brand strategy
- Partner with Corporate and Community Teams to meet creative goals while maintaining brand consistency
- Collaborate with leadership to align creative initiatives with broader marketing and brand strategy
Required Qualifications:
- 5+ years' experience in marketing or related fields
- Experience in Adobe Suite, Figma
- Experience in multifamily, real estate, or hospitality strongly preferred.
- Experience in marketing, branding, or content creation
- Strong written and visual communication skills
- Strong self-management skills
- Oversees timelines and proactively advances projects to ensure on-time completion
- Ability to manage multiple priorities and travel regularly
- Comfort working autonomously and cross-functionally
- Creative thinker with an eye for detail and storytelling
Benefits That Matter
When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially.
Here’s what you can look forward to:
Personal & Financial Benefits
- Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time.
- Make an Impact: Enjoy 16 hours of paid volunteer time annually.
- Recharge & Celebrate:
- 10 paid holidays + 1 floating holiday of your choice
- 8 hours off to celebrate your birthday
- Future Planning: Company 401(k) match to support your financial goals.
- Financial Wellness Reimbursement: Resources to support your long-term financial health.
- Referral Bonuses: Earn rewards for bringing great talent to the team.
- Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Personal & Professional Development
- Comprehensive Onboarding: Feel supported and prepared from day one.
- Ongoing Learning: Tailored training programs to help you grow your skills and career.
- Career Pathing: Clear, defined progression opportunities.
- Hawthorne Cares Fund: Financial assistance available for unexpected emergencies.
- Celebrate Success: Participate in annual Sales Rally events and contests.
- Education Reimbursement: We invest in your continued learning.
Health & Wellness Benefits
- Medical & Vision: Comprehensive plans designed for peace of mind.
- Dental & Life Insurance: 100% company-paid coverage.
- Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
- 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
- Wellness Incentives: Earn rewards for taking care of your health.
- Short-Term & Long-Term Disability Plan: Added protection for life’s unexpected moments.
- Leave Bank: Additional paid time off during medical emergencies or natural disasters.
- Fitness Reimbursement: Cash toward your gym or fitness membership.
- Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
- New Parent Perk: One year of free diapers for growing families.*
About Hawthorne
Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.
Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.
Hawthorne is an equal opportunity employer.
Ready to apply?
Apply to Hawthorne Residential Partners
Strategic Account Executive
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Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Prospect into large Fortune 1000 companies while running an efficient sales process
- Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
- Develop a deep comprehension of customer's business
- Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
- Handle existing customer expectations while expanding reach and depth into assigned territory
- Demonstrate resourcefulness when faced with challenges that defy easy solution
- Have intuitive sense of necessary steps to close business and gain customer validation
- Identify robust set of business drivers behind all opportunities
- Ensure high forecasting accuracy and consistency
Who You Are:
- Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
- Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
- Able to demonstrate methodology to prospect and build pipeline on your own
- Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
- Experienced in selling into large Fortune 1000 companies with the ability to win new logos
- Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- High income earning opportunities based on self performance
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, opportunity to join our Community Guilds
- Generous and competitive medical benefits package
- Retirement savings match
- Pet adoption and insurance program
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Strategic Account Executive
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Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Prospect into large Fortune 1000 companies while running an efficient sales process
- Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
- Develop a deep comprehension of customer's business
- Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
- Handle existing customer expectations while expanding reach and depth into assigned territory
- Demonstrate resourcefulness when faced with challenges that defy easy solution
- Have intuitive sense of necessary steps to close business and gain customer validation
- Identify robust set of business drivers behind all opportunities
- Ensure high forecasting accuracy and consistency
Who You Are:
- Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
- Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
- Able to demonstrate methodology to prospect and build pipeline on your own
- Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
- Experienced in selling into large Fortune 1000 companies with the ability to win new logos
- Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- High income earning opportunities based on self performance
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, opportunity to join our Community Guilds
- Generous and competitive medical benefits package
- Retirement savings match
- Pet adoption and insurance program
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
IT Support Technician
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Join IVX Health as an IT Support Technician / Help Desk!
Are you passionate about providing technical support and ensuring smooth IT operations? IVX Health is seeking an IT Support Technician to assist with troubleshooting, system maintenance, and end-user support. This role is vital in keeping our hardware, software, and network infrastructure running efficiently while helping to improve IT security and compliance.
This is a hybrid role based in Brentwood, TN, offering an opportunity to work in a fast-paced healthcare environment and support mission-critical IT functions.
What You Will Do
- Technical Support & Troubleshooting – Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues.
- System Maintenance & Upgrades – Install, configure, and maintain computers, operating systems, and applications to ensure system reliability.
- IT Administration – Assist with user account management, access control, IT inventory tracking, and system documentation.
- Network Support – Troubleshoot network connectivity issues, assist in the setup and maintenance of network equipment, and ensure network security.
- User Support & Training – Set up and configure workstations for new employees, provide user training, and create IT support documentation.
- Security & Compliance – Enforce IT security best practices, ensure HIPAA compliance, and assist in security policy implementation.
- Assist with Help Desk Operations – Provide second and third-level technical support to resolve escalated IT issues.
- Perform Additional Duties – Support IT and business initiatives as assigned.
What We Are Looking For
- Technical Proficiency – Strong understanding of computer systems, software, and troubleshooting methodologies.
- Networking Knowledge – Basic understanding of IP addressing, routing, DNS, and firewall management.
- Customer Service Skills – Excellent interpersonal skills and ability to assist employees at all technical proficiency levels.
- Security & Compliance Awareness – Knowledge of IT security best practices, data protection measures, and regulatory requirements (e.g., HIPAA, GDPR).
- Problem-Solving & Adaptability – Ability to quickly diagnose IT issues, prioritize tasks, and manage multiple support requests.
- Commitment to Continuous Learning – Willingness to stay updated on emerging technologies, IT security trends, and infrastructure advancements.
Required Certification, Education and Experience
- Education – High School Diploma or GED required.
- Preferred Degree – Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
- Experience – Minimum 1 – 2 years of experience in technical support, help desk, or IT technician roles.
- Security & Compliance Knowledge – Understanding of IT security principles, data protection measures, and HIPAA/GDPR compliance.
Why Join IVX Health
- Hybrid work flexibility with a collaborative and innovative work environment
- Opportunity to make a direct impact at a fast growing healthcare organization
- Competitive compensation and benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
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Regional Account Manager – Rare Disease - Mid-Atlantic Region
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Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.
This territory cover - New York City, New Jersey, Delaware, Eastern Pennsylvania, Maryland, Virginia, Tennessee, Kentucky
Summary of Job:
The Regional Account Manager (RAM) – Rare Disease is a critical commercial role responsible for expanding the diagnosed patient population and driving appropriate treatment initiation through education-driven, data-informed field engagement. This role is designed to complement existing Regional Business Manager (RBM) coverage by placing primary emphasis on new and earlier patient identification, diagnostic pathway enablement, and referral network activation.
In rare disease markets, where growth is driven by patient identification rather than market share shifts, the Regional Account Manager focuses on uncovering diagnostic gaps, enabling earlier disease recognition, and ensuring appropriate handoff of qualified patient opportunities to RBMs for treatment initiation and account execution. The RAM serves as a field integrator across the local ecosystem and works in close collaboration with Regional Business Managers and relevant cross-functional partners
Essential Functions:
Patient Identification & Diagnostic Enablement
- Identify rare disease patients through engagement with healthcare providers, including but not limited to IM/FP, General Pediatrics, Rheumatology, Physical Therapy, Pain Management, and other non-traditional specialties
- Identify and address diagnostic gaps within targeted accounts that may delay or prevent accurate diagnosis
- Map, influence, and support local diagnostic and referral pathways to reduce time from disease suspicion to confirmed diagnosis
- Support appropriate use of diagnostic tools and specialist referrals, including utilization of approved HCP identification tools
- Serve as a field integrator to help ensure potential patients are identified throughout the diagnostic journey
Territory Strategy & Data-Driven Execution
- Develop and execute a business plan focused on patient identification and diagnostic activation
- Utilize claims data, internal analytics, Power BI mapping, and other approved data sources to identify high-probability patient opportunities
- Continuously refine targeting and territory strategy based on real-world outcomes, field insights, and performance metrics
- Analyze local and regional trends to inform short- and long-term business planning
Cross-Functional Collaboration
- Partner closely with Regional Business Managers and appropriate cross-functional partners to ensure coordinated, compliant patient identification efforts
- Execute compliant transitions of qualified patient opportunities to RBMs for treatment initiation and account execution
Compliance & Professional Conduct
- Communicate all disease, diagnostic, and product-related information in a truthful, non-misleading manner consistent with company policies and all applicable laws and regulations
- Utilize only on-label, approved materials and seek guidance from management, Compliance, or Legal when uncertainty exists
- Adhere strictly to all regulatory, compliance, and company policies, including appropriate handling of confidential patient information
Success Metrics (KPIs)
Primary Metrics
- Number of newly identified and qualified patient opportunities
- Growth in confirmed diagnoses
- Expansion of new prescriber base
- Qualified patient transitions to RBMs
Secondary Metrics
- Conversion of qualified transitions to enrollment forms
- Contribution to new patient starts
- Percentage of transitions meeting defined qualification criteria (including pedigree relevance and confirmed referral pathway)
- Educational discussions, including speaker programs and conferences
Job Requirements:
Education
- Bachelor’s degree in science or business required.
Experience
- Minimum of 5 years of rare disease experience or experience selling in complex disease states preferred
- Demonstrated experience and success in patient identification, disease education, or complex diagnostic markets
- Proven ability to operate effectively in long-cycle sales environments
- Strong analytical skills with the ability to translate data into actionable territory strategies
- Demonstrated ability to influence multiple stakeholders without direct authority
- Strong verbal, written, presentation, and interpersonal communication skills
- Ability to work autonomously while maintaining strong cross-functional collaboration
- Residence within close proximity to assigned geography
- Commitment to continuous learning and professional development
Preferred Qualifications
- Experience in rare disease or other highly specialized therapeutic areas
- Demonstrated understanding of referral networks
- Strong business planning and strategic thinking capabilities
- Strong business development skills
Travel Requirements
- Requires up to approximately 70% domestic travel
- Must possess a valid U.S. driver’s license with a clean driving record
- Position requires overnight domestic travel based on regional and territory needs
Technical Skills
- Proficient in Microsoft Office Suite and CRM systems
- Comfortable with data visualization and analytics platforms
Non-Technical Skills
- Highly motivated with strong attention to detail
- Ability to manage ambiguity and complexity
- Strong problem-solving skills
- Cultural sensitivity and ability to collaborate within a multinational organization
The anticipated salary for this position will be $185,500 to $202,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.
The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:
- 401K with company matching
- Annual Bonus Program (Sales Bonus for Sales Jobs)
- Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
- Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
- HSA & FSA Programs
- Well-Being and Work/Life Programs
- Life & Disability Insurance
- Concierge Service
- Pet Insurance
- Tuition Assistance
- Employee Referral Awards
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions
It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.
When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.
Recruitment & Staffing Agencies
Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.
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Quantitative Scientist
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Verana Health, a digital health company that delivers quality drug lifecycle and medical practice insights from an exclusive real-world data network, recently secured a $150 million Series E led by Johnson & Johnson Innovation – JJDC, Inc. (JJDC) and Novo Growth, the growth-stage investment arm of Novo Holdings.
Existing Verana Health investors GV (formerly Google Ventures), Casdin Capital, and Brook Byers also joined the round, as well as notable new investors, including the Merck Global Health Innovation Fund, THVC, and Breyer Capital.
We are driven to create quality real-world data in ophthalmology, neurology, urology, and oncology to accelerate quality insights across the drug lifecycle and within medical practices. Additionally, we are driven to advance the quality of care and quality of life for patients. DRIVE defines our internal purpose and is the galvanizing force that helps ground us in a shared corporate culture. DRIVE is: Diversity, Responsibility, Integrity, Voice-of-Customer and End-Results. Click here to read more about our culture and values.
Our headquarters are located in San Francisco and we have additional offices in Knoxville, TN and New York City with employees working remotely in AZ, CA, CO, CT, FL, GA, IL, LA, MA, MN, NC, NJ, NV, NY, OH, PA, SC, TN, TX, VA, WA, D.C. All employees are required to have permanent residency in one of these states. Candidates who are willing to relocate are also encouraged to apply.
Candidates based in the Bay Area, New York City, and Knoxville, Tennessee will be give priority consideration. For these locations, the position will follow a hybrid work model, with 3 days per week in office and the remaining days working from home.
*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*
Job Title: Quantitative Scientist
Why This Role Matters:
The Quantitative Scientist will be responsible for executing and providing oversight and guidance on the analytical, statistical and epidemiological components of Verana research projects and data quality initiatives. The primary function of this role will be to conduct, guide, and manage the analytical execution of Verana research projects . The Quantitative Scientist will collaborate cross-functionally to build research capacity and adopt quality standards across Verana's business units. This position requires an experienced individual with knowledge of statistics, ability to develop and review code with a solid understanding of coding best practices, a strong understanding of epidemiological study designs, as well as excellent communication and interpersonal skills. In addition, you should be able to continually unearth and present interesting trends that have clinical, research, and business importance for our customers and oncology patients at large. You will be joining a friendly, high performing and diverse research team with backgrounds in public health, health economics, biology, and statistics. This role will report to the Vice President, Research.
WHAT WILL YOU GAIN
- Expertise in the oncology real-world data industry, a fast-growing segment of health data
- Experience executing oncology research and analytical/statistical methods to answer key questions for patients, providers, and life science companies
WHAT TO EXPECT IN YOUR FIRST YEAR AT VERANA:
In thirty days, you will:
- Understand the full suite of Verana’s research offerings and analyses
- Understand the research team’s GitHub repo and analysis template
In three months, you will:
- Contribute to internal and external meetings related to Verana research and analyses
- Gain expert understanding of Verana’s data model
- Implement clinical specifications on real-world data and add to the suite of functions available for analyses
In six months, you will:
- Personally execute analytical research projects
- Contribute to the development of project collateral, research protocols, abstracts, posters and manuscripts
- Guide and mentor data scientists and analysts
In one year, you will:
- Lead the analytical execution of Verana’s research projects for life science, provider, and regulatory partners
- Scope projects to determine feasibility, estimated costs, and expected timelines
- Provide guidance to Verana’s client partners in the use of Verana’s data model and analytical/statistical methodologies
HOW YOU WILL IMPACT VERANA
- Lead the design and development of Verana research studies from a statistical and analytical perspective
- Contribute to the development of protocols and statistical analysis plans
- Develop code and produce results as defined in protocols and statistical analysis plans
- Collaborate with physicians, statisticians, data scientists, business leaders, and others within and outside Verana to conduct research projects including observational studies, pharmacoeconomic analyses, and other relevant study types
- In partnership with the Research Team, communicate studies in progress and demonstrate results to key stakeholders through high quality abstracts, posters, and publications
- Manage and mentor a team of data analysts and data scientists, including reviewing code and analytical output
- Contribute to the evolution of Verana’s quality assurance framework, including identifying data quality issues during analysis
- Maintain current and in-depth understanding of real-world data analytical methodologies, along with the ability to lead and mentor internal team members in successfully executing them
WHAT YOU BRING TO THE TABLE
- Masters degree in computer science, statistics, applied math, econometrics, MPH, or similar quantitative field
- 3+ years of relevant research experience in the field of oncology (post-graduation)
- Experience working with real-world data sourced from electronic health records
- Experience analyzing claims data
- Advanced knowledge of SQL, R programming, and version control (git)
- Deep understanding and experience with descriptive statistics, logistic and multivariate regression analysis, power calculations, propensity score analysis, and survival analysis
- Significant experience developing protocol documents, statistical analysis plans (SAPs), and manuscript tables and figures
- Evidences well-developed conceptual and integrative thinking with ability to access internal and external resources as needed
- Project implementation and execution, including engagement with key stakeholders, with a high degree of autonomy
- Mentors junior analysts in HEOR and statistical analysis methodologies
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Works well independently, as a team member, and as a team leader
- Comfort working in a fast-paced, dynamic environment
NICE TO HAVE
- Experience implementing data science methodologies
- Understanding of data quality metrics and/or quality management systems
Benefits:
- We provide 100% health, vision, and dental coverage for employees
- 401K Match
- Flexible vacation plans
- $700 learning and wellness annual stipend
- Headspace meditation app access
Final note:
You do not need to match every listed expectation to apply for this position. Here at Verana, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Caution to Job Applicants: Be vigilant against potential scams. Verana Health will never ask for payment or personal information upfront. Verify company details, cross-check job offers, and trust your instincts. Any legitimate job offer will be received by a Verana Health email account (not via gmail, text or other means) Report suspicious activities to protect yourself and others in the job-seeking community.
#LI-REMOTE
Pay ranges may vary for market conditions, location, and experience.
Ready to apply?
Apply to Verana Health
Senior Salesforce Developer - Service Cloud
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers, including DoorDash, Coinbase, Lyft, Instacart, and Airtable.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.
What you’ll do:
- Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
- Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
- Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
- Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
- Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
- Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.
What you’ll bring:
- 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
- Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
- Grit & Resilience: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
- Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
- Flexibility: The ability to "flex" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
- Ownership: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
What you’ll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
Pay Transparency Disclosure
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
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Clinical Research (Senior) Manager
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Verana Health, a digital health company that delivers quality drug lifecycle and medical practice insights from an exclusive real-world data network, recently secured a $150 million Series E led by Johnson & Johnson Innovation – JJDC, Inc. (JJDC) and Novo Growth, the growth-stage investment arm of Novo Holdings.
Existing Verana Health investors GV (formerly Google Ventures), Casdin Capital, and Brook Byers also joined the round, as well as notable new investors, including the Merck Global Health Innovation Fund, THVC, and Breyer Capital.
We are driven to create quality real-world data in ophthalmology, neurology, urology, and oncology to accelerate quality insights across the drug lifecycle and within medical practices. Additionally, we are driven to advance the quality of care and quality of life for patients. DRIVE defines our internal purpose and is the galvanizing force that helps ground us in a shared corporate culture. DRIVE is: Diversity, Responsibility, Integrity, Voice-of-Customer and End-Results. Click here to read more about our culture and values.
Our headquarters are located in San Francisco and we have additional offices in Knoxville, TN and New York City with employees working remotely in AZ, CA, CO, CT, FL, GA, IL, LA, MA, MN, NC, NJ, NV, NY, OH, PA, SC, TN, TX, VA, WA, D.C. All employees are required to have permanent residency in one of these states. Candidates who are willing to relocate are also encouraged to apply.
Candidates based in the Bay Area, New York City, and Knoxville, Tennessee will be give priority consideration. For these locations, the position will follow a hybrid work model, with 3 days per week in office and the remaining days working from home.
*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Title: Clinical Research (Senior) Manager
Why This Role Matters:
As a Clinical Research (Senior) Manager, you will manage research projects and partnerships, including both scientific guidance and execution of the research deliverables. In partnership with the Clinical Research Director and Data Scientists, you are capable of leading research projects from pre-sale alignment through study execution. This position requires an ability to partner cross-functionally to support the evolution of commercial research opportunities into active studies. You will collaborate with Research and Medical team members on internal projects to expand and/or validate research offerings. This role will report to the Director, Clinical Research
What Will You Gain:
- Expertise in the oncology real-world data industry, a fast-growing segment of health data
- Experience in oncology research and analytical methods to answer key questions for healthcare providers and life science companies
What To Expect in Your First Year at Verana Health:
In thirty days, you will:
- Support research deliverable execution in a subset of research projects
- Review and provide feedback on project collateral (e.g., protocols, abstracts. etc.)
In three months, you will:
- Contribute to internal and external meetings related to research
- Draft project collateral for studies for which you will be responsible
In six months, you will:
- Lead the development of project collateral, research protocols, abstracts, posters and manuscripts
In one year, you will:
- Effectively partner with Research Data Scientists to execute on active research projects
- Run internal and external meetings related to research
- Support the Commercial team in sales engagements
- Collaborate cross-functionally to address data, quality and research questions/needs
How You Will Impact Verana Health:
- In partnership with other members of the Research team, develop research protocols, abstracts, posters, and/or manuscripts as needed by a project
- Partner with the Commercial Team to expand our research projects and partnerships
- Confidently represent our research capabilities to internal and external parties
- Suggest, implement, and manage priorities for improvements to research process based on research of the evolving space, business needs and client feedback
- Examine analytical results for robustness, validity, and out of sample stability and present findings to various stakeholders
Skills and Experience that Will Help You Succeed:
- Master’s degree or greater in public health, statistics, data science, computer science or equivalent
- 5+ years of relevant research and/or work experience in the field of oncology
- Experience owning and developing research protocol documents, abstracts and manuscripts to support life science and/or academic use cases
- Solid foundational knowledge of epidemiology and basic statistics
- Strong organizational and time management skills
- Exceptional verbal and written communication skills
- Must possess the ability to prioritize assignments to meet required deadlines
- Must be able to function effectively in a dynamic, fast-paced, diverse environment including collaborating with a variety of internal/external stakeholders
- Must be a self-starter who can work autonomously
- Must be approachable, friendly, and effective as a team member
Nice to Have:
- Experience working with electronic health record (EHR) data and/or other real-world data preferred
Benefits:
- We provide 100% health, vision, and dental coverage for employees
- 401K Match
- Flexible vacation plans
- $700 learning and wellness annual stipend
- Headspace meditation app access
Final note:
You do not need to match every listed expectation to apply for this position. Here at Verana, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Caution to Job Applicants: Be vigilant against potential scams. Verana Health will never ask for payment or personal information upfront. Verify company details, cross-check job offers, and trust your instincts. Any legitimate job offer will be received by a Verana Health email account (not via gmail, text or other means) Report suspicious activities to protect yourself and others in the job-seeking community.
#LI-REMOTE
Pay ranges may vary for market conditions, location, and experience.
Ready to apply?
Apply to Verana Health
AI Conversation Designer
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the team/role
We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.
What you’ll do
- Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
- Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
- Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
- Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
- Develop and maintain comprehensive documentation for AI agent workflows and processes.
- Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
- Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
- Lead special projects as required to support evolving AI capabilities and business needs.
What you bring
- 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
- Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
- Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
- Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
- Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
- Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
- Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
What you get:
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive compensation and opportunity for advancement
- 100% medical, dental and vision coverage
- Unlimited PTO policy
- Monthly wellness stipend, home office stipend
Pay Transparency Disclosure
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
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Senior Software Engineer - Distributed Systems
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Distributed Systems engineers at Datadog design, implement and run in production the foundational platforms powering our applications. Your data pipelines will ingest, store, analyze and query in real-time billions of events per second from companies all over the globe. The platforms are optimized for durability, high availability, low latency, internet-scale footprint and operability.
At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.
What You’ll Do:
- Build fault-tolerant, horizontally scalable solutions running in multi-tenant environments
- Write in Go, Java Rust or C++, amongst other languages
- Use Kafka, Redis, Cassandra, Elasticsearch and other open-source components
- Own meaningful parts of our service, have an impact, grow with the company
Who You Are:
- 6+ years of experience
- You have a BS/MS/PhD in a scientific field or equivalent experience
- You have significant backend programming experience in one or more languages (Go, Java, Rust, C++)
- You have been exposed to working on problems (high durability / low latency /…)
- You can get down to the low-level when needed
- You care about simple designs and performance
- You want to work in a fast, high-growth startup environment that respects its engineers and customers
- You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output.
- Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products.
This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our Internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-LB1
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Enterprise Sales Executive
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Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Prospect into large Fortune 1000 companies while running an efficient sales process
- Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
- Develop a deep comprehension of customer's business
- Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
- Handle existing customer expectations while expanding reach and depth into assigned territory
- Demonstrate resourcefulness when faced with challenges that defy easy solution
- Have intuitive sense of necessary steps to close business and gain customer validation
- Identify robust set of business drivers behind all opportunities
- Ensure high forecasting accuracy and consistency
Who You Are:
- Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)
- Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
- Able to demonstrate methodology to prospect and build pipeline on your own
- Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
- Experienced in selling into large Fortune 1000 companies with the ability to win new logos
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 70% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- High income earning opportunities based on self performance
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, opportunity to join our Community Guilds
- Generous and competitive medical benefits package
- Retirement savings match
- Pet adoption and insurance program
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Enablement Manager
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At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.
Responsibilities
• Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
• Monitor and enforce compliance of case staff while promoting a positive work environment
• Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
• Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
• Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
• Establish, enable, and execute additional processes for auditing performance
• Review metrics to proactively identify areas of improvement for case staff
• Facilitate case staff training with internal Learning and Development Team
• Guide case staff to negotiate claims proactively and aggressively to settlement
• Contribute to team strategic initiatives and help build shared standards and processes
• Communicate firm goals and vision to staff
• Onboard new hires and facilitate shadowing with other litigation staff members
• Build relationships with case staff and attorneys in each region
Qualifications
• Bachelor’s degree in business administration or related field or equivalent work experience
• Experience in the legal and/or personal injury industry is a plus but not required
• Salesforce experience is a plus
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of change management principles and performance evaluation processes
• Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
• Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance
This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.
#LI-KL1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
Ready to apply?
Apply to Morgan & Morgan, P.A.
Customer Support Automation Specialist
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Who We Are
Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.
Our Values
Customers
We relentlessly increase value for customer and do the right thing for them.
Action
We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.
Team Spirit
We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.
Innovation
We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.
Excellence
We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.
About the Role:
The Customer Support Automation Specialist is responsible for delivering measurable improvements in self-service and case deflection rates by optimizing our AI chatbot. Success in this role is critical to achieving our customer experience goals and reducing friction for customers. This position focuses on analyzing AI-powered insights and chatbot interactions to design workflows that increase resolution rates, while partnering with the Knowledge Content Specialist to ensure Help Center content supports these outcomes.
What You'll Do:
- Own chatbot performance outcomes by continuously monitoring KPIs and implementing workflow improvements that drive quantified gains in case deflection and customer satisfaction.
- Review chatbot conversations in Forethought AI to design and implement new workflows, including those integrated with MCP agents, that significantly improve chatbot self-service rates.
- Leverage AI, including automation gap dashboards and self-built analysis automations, to systematically prioritize workflows with the highest potential impact.
- Collaborate with cross-functional subject matter experts to confirm technical details and ensure accuracy in workflows.
- Review customer feedback and AI insights to identify and act on opportunities to reduce friction in the chatbot experience.
- Edit technical, topic-based knowledge articles that enable self-service.
- Optimize self-help content based on customer feedback and AI-driven recommendations.
- Evangelize and maintain voice and style consistency across all customer-facing content.
- Promote a culture of knowledge sharing and continuous learning within the organization.
- Report on chatbot performance metrics, highlighting impact and opportunities for improvement.
What You'll Bring:
- 2 years managing AI chatbot performance in a SaaS environment.
- Proven success with Forethought AI or comparable conversational AI tools (Intercom Fin, Ada, etc.)
- A track record of quantified improvements driven through AI optimization — you can name specific metrics you moved and how.
- Excellent writing and communication skills.
- Strong project management and problem-solving abilities.
- Ability to communicate complex information clearly and effectively.
- Demonstrated ability to work independently and collaboratively across teams.
- Attention to detail and a high degree of accuracy.
The expected base salary range for this position is $80,000 - $85,000 USD annually.
What You’ll Get
At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it.
At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles.
We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Ready to apply?
Apply to Billtrust US Careers
Veterinary Clinical Staff Manager - Murfreesboro, TN
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ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
The mission of a Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals’ goals.
WHAT YOU’LL DO
People Empowerment and Development:
Recruitment
- Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director
- Leads onboarding experience for new support staff team members in partnership with Onboarding and Hospital Manager
Leadership and Development
- Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts
- Foster a learning culture to support learners at every level
- Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools
- Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed
- Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care
- Liaise with the leadership to bridge gaps and unify team members
- Incorporates feedback from doctors in guiding the growth and development of support staff team members
- Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer
- Participate in all group and leadership meetings to promote practice alignment
- Promote a culture of inclusivity and equitable treatment ensuring an environment free of discrimination and harassment for all VEGgies and customers. Promote awareness and proactively managing unconscious bias.
Maintain hospital people processes
- Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner
- Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator
- Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer
- HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner
- Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner
- May be involved in ending employment of a support staff team member, but works with hospital leadership at every step
Product:
Customer Experience
- Partner with hospital leadership on workflow, the Spikes, the VEG Triage and the three dimensions of customer experience
- Assist with immediate customer concerns professionally and to the customers satisfaction and follow up with leadership for long term solution
- May assist with customer concerns related as requested by Hospital Manager
Process:
Develop and maintain key business processes related to:
- Develop and maintain the support staff team’s schedule and leave requests
- Organize student interns and externships in coordination with Veterinary Technician Program Relations Manager and Technician Trainer
- With the Medical Director, establishes expectations and maintain standards of excellence
- Work with the leadership team, including the Medical Director, to ensure the support staff team has the supplies and tools needed to be successful
- Work with leadership team and the Technician Trainer to address patient care issues and develop solutions
- Ensure best utilization of support staff team which is needed to offer the best patient and customer care in coordination with the Medical Director and Regional Support Staff Director
- Work with Technician Trainer and Regional Support Staff Director to ensure credentialed veterinary technicians maintain licenses
- Ensure efficient workflow of the hospital in collaboration with the leadership team
- Ensures downtime is optimized by the support staff team
- Host support staff team meetings
Performance of Hospital:
- Support the hospital manager in addressing staffing payroll and compensation decisions
- Ensure support staff payroll budgets stay within goals
- Develop a growth plan for maximizing financial investment
- Stay in tune with how the support staff team members are utilized on the floor, create a plan to pivot where appropriate
- Approve individual expenses of support staff staff, with budgetary oversight from Hospital Manager
WHAT YOU NEED
- 5+ years of experience in clinical veterinary technician role
- 2+ years of experience in a leadership role
- Must be enrolled in a Credentialing Support Program (CSP) and able to become a Credentialed Veterinary Technician for the state in which you will work within one year of employment. If unable to complete a credentialing program or pass the VTNE within one year, will not be able to remain in the position.
- Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Constantly works to develop their own leadership skills
- Flexibility to attend regional, national or local leadership and support staff meetings as required
- Ability to work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
- Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
- A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
- Clinical student loan repayment so you don’t need to worry about your student debt
- Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous referral reward program, so our awesome people can bring in more awesome people
- And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Medical Director - Memphis, TN
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ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
Our Medical Directors (MDs) are not only exceptional emergency veterinarians and criticalists. They’re also visionary leaders, who take pride in guiding each hospital to medical excellence, the VEG Way. In a culture that places them on the frontlines of change, VEG MDs have true ownership over their careers and the autonomy to make impactful decisions that are right for their hospitals. They build and grow their hospitals and teams in alignment with VEG's core values, from triage through discharge. As servant leaders, they prioritize the needs of their people; lead with integrity, authenticity, and humility; and always find a way to say YES to our VEGgies. Passionate about mentorship and unwavering in their support for their teams, our MDs create an environment where openness, togetherness, heroic helping, and meaningful moments define every interaction and elevate the VEG experience.
WHAT YOU’LL DO
- Establish and maintain a positive culture through team huddles, recognizing achievements and demonstrating appreciation for performance of the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets
- Create a culture where doctors and technicians collaborate to deliver clinically excellent care
- Lead team meetings for your VEG with a focus on relationship building, medical quality, team member concerns, hospital performance, and clinical team well-being
- Aid growth and development of the doctor team through 1:1 meetings and creation of personalized development plans
- Head VEG’s patient safety initiative in your VEG to ensure you are delivering safe and clinically excellent care
- Establish a strategy for doctor recruitment, candidate experience, and succession planning in collaboration with your talent partner
- Partner with your market owner to establish and implement a marketing strategy
- Create and maintain the doctor schedule
- Ensure your VEG is compliant with federal, state, and local regulations
WHAT YOU NEED
- A DVM, VMD, or equivalent degree
- 5+ years of traditional 24/7 ER experience and critical case management
- Unrelenting passion for customer satisfaction through providing the highest medical care to patients
- Training in emergency surgery/endoscopy preferred
- Leadership skills training and mentorship experience preferred
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
- Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
- A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
- Clinical student loan repayment so you don’t need to worry about your student debt
- Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous employee referral program, so our awesome people can bring in more awesome people
- And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Veterinary Nursing Manager - Memphis, TN
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WHO WE ARE:
VEG is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It’s all we do, so we do it best! The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away, and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don’t make sense. We crush old rules. We breathe new life into the veterinary profession.
CULTURE AT VEG:
At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to work today, but also a leader in how we think about elevating our employees to grow along with us. For our customers and their pets, we find a way to say, “Yes”. We do the same for our employees.
THE ROLE:
This is not your average Nurse Leadership role! You will work closely with your hospital manager to ensure a one team experience for VEGgies, excellent medical/nursing care and a high level of customer service. Your success is measured by their success which is achieved through servant and inspirational leadership!
THE RESPONSIBILITIES: Nursing Excellence!
Nursing team workflow and collaboration
- Manage Day-to-day operations of nursing team
- Supervise nurses, technicians and assistants
- Schedule nurse, technician and assistant shifts
- Manage nursing payroll budgets
- Maximize utilization of downtime
- Maintain VEG culture and values
- Interview and Onboard new hires (offboarding support as needed)
- Work in conjunction with hospital leadership
- Participate in weekly leadership meetings
- Address patient care issues and interpersonal conflicts
- Implement VEG Nursing Guidelines/Policies/Projects
- Ensure team has supplies/tools needed to perform nursing care excellence
Frontline Partnership
- Bridge gaps and unify VEG team members
- Collaborate with Medical Director to establish expectations and maintain standards of nursing excellence
- Incorporate feedback from doctors in guiding the nursing team
- Collaborate with shift leads to identify areas for process improvement
Nurse Education/Training
- Foster a learning culture for: Credentialed Veterinary Technicians and Assistants
- Support growth of nursing team members
- Utilize in house trainers and other development tools
- Ensure credentialed veterinary technicians maintain licenses
- Participate in nursing team meetings and 1:1 check ins
- Drive development plans and performance improvements
- Organizes student internships and externships in coordination with Program Relations Manager
- Support training opportunities for New ER credentialed veterinary technician enrollees
WHAT YOU NEED:
- 5+ years experience in a clinical Nursing/Technician role
- 2+ years experience in a leadership role
- AS or BS in Veterinary Technology
- Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice
- Any Veterinary Technician Specialist is a plus, not required
- CVPM a plus, not required
WHY YOU SHOULD CHOOSE US:
Because emergency is all we do, so we do it best! We also offer:
- Industry-leading compensation
- We build our hospitals from scratch. You’ll be using all of the latest equipment and technology.
- Generous employee pet discount
- Referral rewards - tell your friends why they should come work for VEG too!
- Health, Vision, and Dental Insurance
- 401K w/ company match
- Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary
- Unlimited Continuing Education opportunities - we want to help you grow in your career!
- Flexible work schedules for a true work-life balance
- Growth potential
- Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
- Lastly, because while our work is serious, we believe that it should also be fun!
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Veterinary Nursing Manager [Up to $10K Relocation Bonus] - Murfreesboro, TN
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ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
Being a Nursing Manager means doing more than simply leading a veterinary nursing team. It means building a culture where people are empowered, connected, and proud of the work they do. Through your compassion, collaboration, and a deep investment in your people, you’ll play a vital role in shaping what emergency nursing leadership should look like. You’ll be the bridge between process and purpose—ensuring exceptional patient care while creating an environment where VEGgies grow, thrive, and brag about where they work.
This isn’t your typical leadership role. It’s your opportunity to transform the emergency experience for your team, our customers, and yourself.
WHAT YOU’LL DO
- Manage day-to-day flow for nursing team, ensuring they have the tools and support they need to shine
- Oversee scheduling, payroll, productivity, hiring, onboarding and offboarding
- Address patient care issues and team dynamics with empathy and clarity
- Partner with fellow hospital leadership and shift leads to align on goals and hospital flow
- Use doctor feedback to guide team development and maintain medical excellence
- Lead with VEG values—especially openness, togetherness, and heroic helping
- Champion a culture of learning with in-house training, mentorship, and development pathways
- Ensure licensure, performance standards, and education programs are upheld across the team
- Drive meaningful 1:1s, check-ins, and student mentorship that fuel long-term career growth
WHAT YOU NEED
- Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; A.S. or B.S. from an AVMA-accredited veterinary technology program is strongly preferred
- 5+ years in a clinical veterinary nursing role, emergency-specific experience preferred; 2+ years of leadership experience
- Excellent communication and people skills
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
- Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
- A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
- Clinical student loan repayment so you don’t need to worry about your student debt
- Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous referral reward program, so our awesome people can bring in more awesome people
- And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Lead Emergency Veterinarian - Murfreesboro, TN
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ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
As a Lead Emergency Veterinarian at VEG, beyond helping people and their pets, you’ll take ownership of supporting your team and ensuring that your hospital is a model of clinical excellence. Working alongside your hospital’s medical director, you’ll champion VEG’s medical processes and initiatives, developing your fellow doctors and coaching them to thrive. You’re well-versed in the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets—and you lead by example, ensuring your team practices the VEG way with every case. In this role, you’ll find ways to say yes to providing the guidance, resources, and encouragement your team needs to grow confidently in their careers. As a leader, you’ll have the opportunity to foster a culture of mentorship and learning, helping your doctors build fulfilling, unexpected career paths while creating a lasting impact on your hospital.
WHAT YOU’LL DO
- Work clinical shifts, with responsibilities consistent with emergency doctors at your VEG:
- Answer medical questions over the phone
- See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets
- Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
- Communicate diagnosis and treatment options directly with customers
- Provide appropriate treatments to address each pet’s specific condition
- Create and review medical records to ensure accuracy
- Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
- Coach fellow doctors on medical excellence, doctoring the VEG Way, and providing VEG’s customer-focused experience
- Support fellow doctors through their assigned growth and development plans
- Assist Medical Director (MD) when coverage is needed due to callouts or schedule changes
- Work as interim MD when the current MD is on leave or opening a new VEG hospital
- Lead monthly doctor meetings and M&M rounds with guidance from the MD
- Teaching hospitals only: If needed, own the New ER Doctor (NERD) training program and perform all NERD MD job duties.
- Create doctor schedules, including managing leave requests and posting schedules at least two months in advance
- Address customer complaints related to medical concerns.
WHAT YOU NEED
- A DVM, VMD, or equivalent degree
- 2+ years of ER experience and critical case management
- One year leadership experience is preferred, but not required
- Training in emergency surgery/endoscopy
- Flexible to work a combination of clinical and administrative shifts
- Ensure top-tier customer satisfaction and hospital revenue production
- Willingness to lead and support fellow doctors, as well as perform administrative tasks during off hours (i.e. doctor callouts, addressing customer complaints, scheduling)
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
- Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
- A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
- Clinical student loan repayment so you don’t need to worry about your student debt
- Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous employee referral program, so our awesome people can bring in more awesome people
- And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Sales Ambassador - The Mall at Green Hills
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Position: Casual Sales Ambassador
Weekly: 0-19 hours
Sales Ambassador
Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.
We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.
For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities:
Sales and Customer Experience:
- Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
- Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
- Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
- Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Team Involvement:
- Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
Operational Excellence:
- Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience.
- Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications:
Required:
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
- Candidates under the age of 18 who are selected will be employed on a contract basis through the Lush Youth Employment Program, in line with local employment and labour regulations.
Preferred:
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
Best of luck on your job search, and don't forget to follow us to learn more!
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
Ready to apply?
Apply to Internal Job BoardSales Ambassador - The Mall at Green Hills
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Position: Casual Sales Ambassador
Weekly: 0-19 hours
Interview Plan
Sales Ambassador
Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.
We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.
For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities:
Sales and Customer Experience:
- Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
- Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
- Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
- Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Team Involvement:
- Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.
Operational Excellence:
- Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience.
- Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications:
Required:
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
- Candidates under the age of 18 who are selected will be employed on a contract basis through the Lush Youth Employment Program, in line with local employment and labour regulations.
Preferred:
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
Best of luck on your job search, and don't forget to follow us to learn more!
Find our Personal Privacy Policy details here.
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
Ready to apply?
Apply to Lush Handmade CosmeticsHead of Communications
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What Makes Us Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.
Job Title: Head of Communications
What Makes Us Unique:
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.
How You'll Make an Impact:
We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.
This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.
As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:
- Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence;
- Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
- Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging;
- Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
- Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events;
- Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
- Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
- Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing;
- Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
- Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
- Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
- Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.
This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.
What You Bring to the Team:
We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor that can own both strategy and execution. You bring:
Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.
What Success Looks Like:
- Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
- Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
- Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company.
- Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
- Communications is viewed internally as a strategic growth driver and trusted partner to leadership.
#LI-AM1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards to Check Out!
- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People’s Choice(2024)
- Deloitte Technology Fast 500 (2024)
Discover our Benefits:
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra long weekend every month
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling and knowledge transfer.
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
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Customer Experience Solutions Specialist
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Customer Experience Solutions Specialist | Hawthorne Residential Partners
Location: Remote
Customer Experience Solutions Specialist | Position Summary
The Customer Experience Solutions Specialist (CX Solutions Specialist) plays a key role in shaping and executing the strategy for our core front-of-house technology platforms and CX programs. This position enhances the resident experience and improves operational efficiency across our communities. Leveraging expertise in multifamily technology, data-driven insights, and technical acumen, this role optimizes customer-facing platforms to deliver a superior, people-first resident journey. Additionally, this role helps shape Hawthorne’s voice of customer programs, CRM, survey strategies, and reputation management platforms.
Customer Experience Solutions Specialist | Job Functions
Product Strategy
- Develop and optimize Hawthorne’s key technology platforms to enhance customer experience and operational efficiency.
- Drive product enhancements by prioritizing business needs and staying up to date with the most current product updates and features.
- Own the product roadmap for CX platforms, including prioritization, timelines, and feature rollout
- Translate operational and customer needs into clear product requirements and enhancements
- Identify opportunities to streamline workflows and improve system adoption across teams
Customer Insights
- Manage survey and reputation strategies and platforms to generate actionable CX insights.
- Drive the collection, analysis, and sharing of customer insights to shape strategy and product development.
- Monitor trends across feedback channels to proactively identify system gaps or friction points
- Partner with teams to turn insights into actionable improvements within CX platforms
Technical Expertise
- Serve as the primary subject matter expert for CX platforms (Knock, RentCafe, etc.)
- Develop a deep understanding of our customer-facing platforms and technology ecosystem to ensure a holistic approach to customer experience.
- Oversee system configuration, setup, and ongoing optimization
- Troubleshoot, analyze and develop CX platforms to ensure optimal performance.
- Lead, train, and participate in technology pilots that support our CX vision.
- Respond to and troubleshoot requests submitted through the ticketing system, providing timely resolutions and support across customer experience platforms
Data & Insights
- Analyze and report on technology pilots, issues, and CX projects.
- Oversee the setup and pilots of CX technologies.
Collaboration:
- Work closely with operations, digital marketing, software, and training departments to ensure the success of product operations.
- Manage relationships with vendor partners, ensuring they meet the strategic goals and timelines.
Required Qualifications:
- Educational Background: Bachelor’s degree in Business, Marketing, or a related field preferred but not required.
- Experience: 5+ years in software, operations, or Multifamily services.
- Analytical & Technical Proficiency: Skilled in data analysis, with technical knowledge of CX platforms and operational systems such as Yardi or Rent Cafe CRM to translate insights into strategic action.
- Customer-Centric Mindset: Deep commitment to understanding and advocating for residents’ needs, behaviors, and expectations.
- Communication Skills: Excellent written and verbal communication skills, with experience presenting to executive teams and engaging cross-functional stakeholders.
- Cross-functional collaboration skills: Experience leading without direct authority.
Benefits That Matter
When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially.
Here’s what you can look forward to:
Personal & Financial Benefits
- Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time.
- Make an Impact: Enjoy 16 hours of paid volunteer time annually.
- Recharge & Celebrate:
- 10 paid holidays + 1 floating holiday of your choice
- 8 hours off to celebrate your birthday
- Future Planning: Company 401(k) match to support your financial goals.
- Financial Wellness Reimbursement: Resources to support your long-term financial health.
- Referral Bonuses: Earn rewards for bringing great talent to the team.
- Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Personal & Professional Development
- Comprehensive Onboarding: Feel supported and prepared from day one.
- Ongoing Learning: Tailored training programs to help you grow your skills and career.
- Career Pathing: Clear, defined progression opportunities.
- Hawthorne Cares Fund: Financial assistance available for unexpected emergencies.
- Celebrate Success: Participate in annual Sales Rally events and contests.
- Education Reimbursement: We invest in your continued learning.
Health & Wellness Benefits
- Medical & Vision: Comprehensive plans designed for peace of mind.
- Dental & Life Insurance: 100% company-paid coverage.
- Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
- 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
- Wellness Incentives: Earn rewards for taking care of your health.
- Short-Term & Long-Term Disability Plan: Added protection for life’s unexpected moments.
- Leave Bank: Additional paid time off during medical emergencies or natural disasters.
- Fitness Reimbursement: Cash toward your gym or fitness membership.
- Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
- New Parent Perk: One year of free diapers for growing families.*
About Hawthorne
Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.
Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.
Hawthorne is an equal opportunity employer.
Ready to apply?
Apply to Hawthorne Residential Partners
Enterprise Support Specialist
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
The Enterprise Support Specialist at Checkr is a pivotal role that combines advanced problem-solving skills with a customer-centric approach. This position requires handling sensitive information with care, swiftly resolving complex issues, and maintaining high-quality support standards. As a subject matter expert, you'll guide team members, contribute to process improvements, and drive innovation in our support services. Your empathy, adaptability, and excellent communication skills will be crucial in delivering exceptional customer experiences that align with Checkr's mission of building a fairer future in the hiring industry. This role offers the opportunity to make a significant impact on our operations while fostering a culture of excellence in customer support.
What you'll do:
- Handle high volumes of customer inquiries via various channels with professionalism
- Deliver exceptional, personalized customer service
- Swiftly resolve complex issues while maintaining quality and meeting deadlines
- Serve as a Subject Matter Expert on products, features, and common issues for your customer portfolio
- Proactively identify and implement operational gaps that impact customer experience
- Contribute to team knowledge base and training materials for a specialized group of accounts
- Collaborate with cross-functional teams to resolve complex issues
- Maintain strong relationships with key stakeholders, including our Sales, Customer Success, Implementations, Shared Services, and Escalations groups to proactively identify unique customer requirements for our Enterprise and Strategic accounts
- Stay up-to-date with product knowledge and industry trends
- Meet or exceed performance metrics and quality standards
- Support new business initiatives to improve customer and agent experiences
- Handle sensitive information with utmost care and confidentiality
- Generate regular reports on customer issues, trends, candidate outreach, and general support performance
- Serve as a Point of Contact for new onboarding customers and maintain relationship that includes reporting, insights to Success teams, and informing internal team of updates
- Conduct in-depth research to resolve complex customer inquiries
- Analyze data to identify patterns and suggest improvements in support processes
- Assist other Support teams as needed by the business
What you bring:
- 3+ years of experience in a customer-facing role
- Strong written and verbal communication skills
- Advanced problem-solving and critical thinking abilities
- Excellent analytical skills to identify root causes and deliver effective solutions
- Proven track record of handling complex customer inquiries efficiently
- Ability to navigate ambiguous scenarios and think creatively
- Customer-centric mindset with high empathy and adaptability
- Proficiency in CRM systems, support tools, and chat systems
- Experience in maintaining and improving knowledge bases
- Familiarity with FCRA standards and compliance (or willingness to learn)
- Ability to thrive in a fast-paced, ever-changing environment
- Strong multitasking skills and effective time management
- Passion for continuous learning and process improvement
- Comfortable with technology and able to adapt to new tools quickly
- Strong research skills and attention to detail
- Ability to synthesize complex information and present findings clearly
- Team player with a positive attitude and willingness to learn
- Experience mentoring or guiding team members (preferred)
- Proficiency in data analysis and reporting tools (preferred)
- High school diploma or equivalent; Associate's degree preferred
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
What you get:
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to 25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
Pay Transparency Disclosure
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
Ready to apply?
Apply to Checkr
Seymour Veterinary Clinic - Medical Director
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Seymour Veterinary Clinic, a full-service companion animal focused general practice, was established in 1977 in Seymour, Tennessee, just outside of Knoxville. Seymour offers a variety of capabilities and equipment to provide the best possible care for its patients. Its veterinary team has an extensive interest in dental services, orthopedics, oncology, and dermatology. The practice offers digital x-ray and dental x-ray equipment as well as ultrasound and an in house lab. Veterinarians and support staff looking to become part of a tightly-knit team devoted to its loyal base of clientele will feel right at home at Seymour.
In the beautiful Seymour, Tennessee (25 minutes from Knoxville), Seymour Veterinary Clinic is looking for a Medical Director to join our team! We are a part of a diverse community located in the foothills of the Smoky Mountains. Seymour is surrounded by beautiful lakes, rivers and mountains that provide our community with year round seasonal activities including the thrills of Gatlinburg and Pigeon Forge.
Our practice offers collaboration and growth. If you are an advocate for pets and deliver the highest level of patient care, then our commitment to you is a culture like none other.
The Role: Medical Director
This is a hybrid role combining clinical practice with leadership responsibilities. You’ll work primarily as a practicing veterinarian while helping guide the medical standards, mentoring newer doctors, and partnering with hospital leadership to drive team development.
What We’re Looking For:
-
A full-time, experienced veterinarian
-
Strong communication and team leadership skills
-
A collaborative, servant-leadership approach
-
Someone passionate about both excellent patient care and mentoring others
What we offer:
-
Monthly bonus program with no negative accrual
-
Comprehensive benefits package (401k with generous employer contributions paid vacation/sick time, health, dental, vision, liability, 401K, life & supplemental insurance, license and professional dues coverage)
-
Continuing education allowance and full week of paid time off for continuing education + additional continuing education stipends for hands on wetlabs/courses
-
Additional internal continuing education (including wellness focused) opportunities
-
Veterinary Specialists on Demand, NOMV Lifeboat and several other support platforms available
-
Relocation bonus
Why VetEvolve:
-
Everything we do is about people, which is why our efforts focus on providing opportunity, stability, and development for our team members.
-
Hear why our Veterinarians are "Happy Here" on our videos page
-
We never lose sight of why our job is important — it empowers you and the team to deliver consistently high-quality care for pets and their owners.
-
From ‘Lose the Stress’ weekly yoga to our partnerships with Not One More Vet and Headspace, we invest in our team members’ professional growth and mental wellbeing. Our CEO, Chief People Officer and several additional team members hold Compassion Fatigue Professional certifications.
-
We live by our core values: Serve, Evolve, Trust
-
“They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve network DVM. Reach out to us to hear more from our veterinarians about how we strive to provide team members environments where they feel “Happy Here.”
-
Industry leading veterinarian and support staff retention rates
Qualifications:
-
Doctor of Veterinary degree, or equivalent, from an AVMA accredited university upon hire
-
Current DEA License or obtained upon hire
-
Active Veterinary State License upon hire
Why Join VetEvolve?
As part of the VetEvolve network, Seymour benefits from a people-first culture that values local decision-making, transparency, and growth. We prioritize work-life balance, honest communication, and professional development at every stage of your career.
“They allow me the freedom to practice as I see fit… I can’t imagine doing this work for any other group.” – VetEvolve DVM
At VetEvolve, we help each team member discover what it means to be Happy Here—and we support them in achieving it.
Let’s Connect
We’re excited to learn more about your goals and how Seymour can support you in your next leadership role.
Apply via our website or contact mostriansky@vetevolve.com for more information.
Ready to Learn More?
We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.
Ready to apply?
Apply to Seymour Veterinary ClinicSeymour Veterinary Clinic - Associate Veterinarian
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Who is VetEvolve?
VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!
In the beautiful Seymour, Tennessee (25 minutes from Knoxville), Seymour Veterinary Clinic is looking for an Associate Veterinarian to join our team! We are a part of a diverse community located in the foothills of the Smoky Mountains. Seymour is surrounded by beautiful lakes, rivers and mountains that provide our community with year round seasonal activities including the thrills of Gatlinburg and Pigeon Forge.
Our practice offers collaboration and growth. If you are an advocate for pets and deliver the highest level of patient care, then our commitment to you is a culture like none other.
Position Summary:
The primary purpose and function of the Associate Veterinarian is to provide the highest quality of veterinary care and exceptional client service. The Associate Veterinarian advocates for pets and their quality of life; builds a long term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; and educates clients on all aspects of pet health.
Primary Responsibilities:
- Provide consistent high-quality care and exceptional service to pets and clients while maximizing efficiency, productivity and profitability.
- Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws. Ensure appropriate medical record documentation and maintain complete medical records that meet practice quality control guidelines.
- Perform complete diagnostic workups, establish accurate histories and physical exams, develop thorough treatment plans, and deliver appropriate urgent, preventive, and ongoing care.
- Prescribe and administer drugs, vaccines, and other therapies as appropriate; perform surgery, dental procedures, and other treatments using standard protocols, instruments, and equipment.
- Effectively communicate diagnoses, treatment plans, and home care instructions to clients and the veterinary medical team; address and resolve client concerns.
- Promote the safety of pets, clients, and team members by ensuring safe restraint techniques, adherence to practice guidelines, and maintaining clean, organized, and sterile treatment, exam, and laboratory areas.
- Build strong, lasting relationships with clients and gain their trust and compliance.
- Attend department and team meetings, both in person and virtually, to stay informed, collaborate effectively, and support broader practice alignment.
- Perform other duties as assigned.
Compensation and Benefits:
- We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program.
- Monthly bonus program with no negative accrual
- Continuing education allowance and full week of paid time off for continuing education + additional continuing education stipends for hands on wetlabs/courses
- Additional internal continuing education (including wellness focused) opportunities
- Veterinary Specialists on Demand, NOMV Lifeboat and several other support platforms available
- Relocation bonus or sign on bonus
Hours:
- Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations.
Why VetEvolve:
-
Everything we do is about people, which is why our efforts focus on providing opportunity, stability, and development for our team members.
-
Hear why our Veterinarians are "Happy Here" on our videos page
-
We never lose sight of why our job is important — it empowers you and the team to deliver consistently high-quality care for pets and their owners.
-
From ‘Lose the Stress’ weekly yoga to our partnerships with Not One More Vet and Headspace, we invest in our team members’ professional growth and mental wellbeing. Our CEO, Chief People Officer and several additional team members hold Compassion Fatigue Professional certifications.
-
“They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve network DVM. Reach out to us to hear more from our veterinarians about how we strive to provide team members environments where they feel “Happy Here.”
-
Industry leading veterinarian and support staff retention rates
Qualifications:
- Doctor of Veterinary Medicine (DVM/VMD) or equivalent, with an active or eligible state license.
- Strong medical, surgical, and diagnostic skills across companion animal practice.
- Excellent communication, leadership, and mentoring abilities.
- Collaborates effectively in a fast-paced, client-centered environment.
- Commitment to maintaining professional ethics, safety, and high-quality patient care.
- Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.
- Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.
- Professional, neat appearance consistent with hospital standards.
Apply here or contact Meaghan Mostriansky at Mostriansky@vetevolve.com for more information and a confidential, exploratory conversation!
Ready to Learn More?
We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.
Ready to apply?
Apply to VetEvolveSeymour Veterinary Clinic - Medical Director
Share this job
Who is VetEvolve?
VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!
In the beautiful Seymour, Tennessee (25 minutes from Knoxville), Seymour Veterinary Clinic is looking for a Medical Director to join our team! We are a part of a diverse community located in the foothills of the Smoky Mountains. Seymour is surrounded by beautiful lakes, rivers and mountains that provide our community with year round seasonal activities including the thrills of Gatlinburg and Pigeon Forge.
Our practice offers collaboration and growth. If you are an advocate for pets and deliver the highest level of patient care, then our commitment to you is a culture like none other.
The Role: Medical Director
This is a hybrid role combining clinical practice with leadership responsibilities. You’ll work primarily as a practicing veterinarian while helping guide the medical standards, mentoring newer doctors, and partnering with hospital leadership to drive team development.
What We’re Looking For:
-
A full-time, experienced veterinarian
-
Strong communication and team leadership skills
-
A collaborative, servant-leadership approach
-
Someone passionate about both excellent patient care and mentoring others
What we offer:
-
Monthly bonus program with no negative accrual
-
Comprehensive benefits package (401k with generous employer contributions paid vacation/sick time, health, dental, vision, liability, 401K, life & supplemental insurance, license and professional dues coverage)
-
Continuing education allowance and full week of paid time off for continuing education + additional continuing education stipends for hands on wetlabs/courses
-
Additional internal continuing education (including wellness focused) opportunities
-
Veterinary Specialists on Demand, NOMV Lifeboat and several other support platforms available
-
Relocation bonus
Why VetEvolve:
-
Everything we do is about people, which is why our efforts focus on providing opportunity, stability, and development for our team members.
-
Hear why our Veterinarians are "Happy Here" on our videos page
-
We never lose sight of why our job is important — it empowers you and the team to deliver consistently high-quality care for pets and their owners.
-
From ‘Lose the Stress’ weekly yoga to our partnerships with Not One More Vet and Headspace, we invest in our team members’ professional growth and mental wellbeing. Our CEO, Chief People Officer and several additional team members hold Compassion Fatigue Professional certifications.
-
We live by our core values: Serve, Evolve, Trust
-
“They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve network DVM. Reach out to us to hear more from our veterinarians about how we strive to provide team members environments where they feel “Happy Here.”
-
Industry leading veterinarian and support staff retention rates
Qualifications:
-
Doctor of Veterinary degree, or equivalent, from an AVMA accredited university upon hire
-
Current DEA License or obtained upon hire
-
Active Veterinary State License upon hire
Why Join VetEvolve?
As part of the VetEvolve network, Seymour benefits from a people-first culture that values local decision-making, transparency, and growth. We prioritize work-life balance, honest communication, and professional development at every stage of your career.
“They allow me the freedom to practice as I see fit… I can’t imagine doing this work for any other group.” – VetEvolve DVM
At VetEvolve, we help each team member discover what it means to be Happy Here—and we support them in achieving it.
Let’s Connect
We’re excited to learn more about your goals and how Seymour can support you in your next leadership role.
Apply via our website or contact mostriansky@vetevolve.com for more information.
Ready to Learn More?
We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.
Ready to Learn More?
We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.
Ready to apply?
Apply to VetEvolve
Vice President of Operations Enablement
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Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you are
Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.
In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.
What you'll do
- Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
- Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
- Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
- Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
- Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
- Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
- Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
- Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision
What we're looking for
- 10+ years of experience in operations, enablement, go-to-market, or a related function
- 3+ years managing multi-disciplinary teams
- Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
- Deep experience owning or overseeing learning & development, launch operations, or marketing functions
- Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
- Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
- Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
- Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
- Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
- Background including both operator-facing and internal enablement across different audiences
When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Ready to apply?
Apply to Metropolis
Vice President of Operations Enablement
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Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you are
Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.
In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.
What you'll do
- Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
- Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
- Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
- Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
- Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
- Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
- Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
- Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision
What we're looking for
- 10+ years of experience in operations, enablement, go-to-market, or a related function
- 3+ years managing multi-disciplinary teams
- Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
- Deep experience owning or overseeing learning & development, launch operations, or marketing functions
- Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
- Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
- Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
- Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
- Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
- Background including both operator-facing and internal enablement across different audiences
When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
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Sales Associate
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Sales Associate
Location: Franklin, TN
Job Type: Part Time
Compensation: $16 per hour
Schedule/Availability:
- Must be available and able to work weekends (sat AND sun) regularly.
- Must have availability to work and be scheduled for 4 days a week.
- Must be available to work during Clinic Operating Hours (as posted on website *subject to change).
- You must be able to commit to a schedule made 60 days in advance.
Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.
ESSENTIAL FUNCTIONS
Client Engagement
- Welcome and educate clients on services, memberships, and products.
- Support consultative selling and booking to drive conversion.
- Ensure client check-in/out accuracy and satisfaction follow-through.
Operational Execution
- Maintain cleanliness, restock products, and support daily setup/close.
- Assist with cash wrap procedures under supervision.
- Follow all operational and compliance policies precisely.
Team Support
- Collaborate with peers and leaders to meet clinic goals.
- Participate actively in team meetings and training sessions.
- Seek feedback and demonstrate continuous learning.
MARGINAL FUNCTIONS
- Assist in promotional events or in-clinic activations.
- Support inventory counts and merchandising resets as needed.
- Provide occasional coverage for peer shifts to ensure continuous operations.
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
Technical & Operational
- Beginner knowledge of retail operations, POS systems, and cash handling.
- Passion for skincare and client education.
Interpersonal
- Communication and problem-solving abilities.
- Reliable, proactive, and accountable in daily execution.
Experience & Education
- Basic POS knowledge and comfort in fast-paced environments.
- Minimum 1 year retail or hospitality experience preferred.
You must be at least 18 years of age to apply
Travel as an Opportunity
Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.
Flexibility as a Strength
This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.
In-Person Connections
The Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.
Employee Benefits & Perks:
· Skin Laundry Employee Treatment & Product Discount Program.
5 ways we give back to YOU
We are committed to your growth
You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.
Work/Life Balance
We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.
You will be led, not managed
The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.
Speak Up Culture
Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.
We don’t hire jerks
It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.
We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
Equal Opportunity Employer:
At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Accommodation Assistance:
Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact PeopleTeam@SkinLaundry.com
Employment Agencies:
Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including unsolicited resumes sent to a Skin Laundry mailing address, fax machine or email address, directly to Skin Laundry employees, or to Skin Laundry’s resume database will be considered Skin Laundry property. Skin Laundry will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Skin Laundry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
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Apply to Skin LaundryAcquisition Account Executive, Mid City
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Location: Remote and traveling 50% of the time, but could be up to 70%.
Territory: Southeast Acquisition Accounts
Reports to: Mid City Manager
The Acquisition Account Executive, Mid City is responsible for driving net new growth by converting TASER-only customers into full Axon ecosystem partners. This is a quota-carrying, external field position focused on introducing Axon’s broader portfolio — including body-worn cameras, digital evidence management, software solutions, and connected devices — to agencies currently using TASER as their sole Axon product.
Success in this role requires the ability to:
- Articulate complex, multi-solution offerings in a clear and compelling way.
- Build and maintain senior-level relationships across law enforcement and government stakeholders.
- Navigate within customer agencies and units to uncover needs and influence buying decisions.
- Lead cross-functional Axon teams (Sales Engineers, Customer Success, Proposals, etc.) to deliver value-based outcomes.
The Acquisition Account Executive provides technical and administrative product information, conducts solution demonstrations, and delivers product training to ensure customer readiness and adoption. Above all, this role demands a hunter mindset, strong consultative selling skills, and the ability to transform single-product relationships into long-term, multi-solution partnerships.
Your Day-to-Day:
- Manage and grow revenue and market share at TASER-only agencies to maximize customer satisfaction and achieve Axon’s strategic objectives.
- Develop and maintain client relationships to ultimately drive expansion into Axon’s ecosystem.
- Build and execute account strategy by collaborating with account teams to deliver tailored, relevant value propositions.
- Cultivate relationships across agency stakeholders and ensure effective service delivery.
- Maintain deep knowledge of customer workflows, pain points, and decision-making processes to align Axon solutions.
- Engage and coordinate Axon experts/specialists when needed to strengthen solution positioning.
- Oversee all account activities, ensuring alignment with both customer goals and Axon priorities.
- Accurately forecast pipeline, keep leadership informed of key account updates, track competitive intelligence, and provide feedback to marketing.
- Log and monitor customer activity in CRM (Salesforce) to execute account strategy and identify new opportunities.
- Deliver customer product demonstrations and training sessions as necessary.
- Manage individual expense budget in line with company guidelines.
- Own the overall customer relationship and be accountable for driving satisfaction, adoption, and long-term growth.
What You Bring:
- Bachelor’s degree or equivalent applicable experience.
- 4+ years’ experience in a full cycle Sales role with the ability to demonstrate sales quota attainment and success
- Salesforce of equivalent CRM experience
- Experience using Microsoft Word, PowerPoint, Excel, and Outlook
- 3+ years of Field Sales exp preferred
- A drive to hunt and grow your territory
Benefits that Benefit You:
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: The compensation for this role is made up of uncapped commissions and a starting base pay between USD 58,500 in the lowest geographic market and USD 93,600 in the highest geographic market. On average, the national commissions target for this role is 165,000 USD. On-Target Earnings (OTE) for this role will be a combination of base pay + the commissions target. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs and geographic market demands and often a combination of all these factors. Our base salary is just one component of Axon’s competitive total rewards strategy including benefits, an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
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Apply to Axon
Staff Knowledge Base Specialist
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the team/role
As the Staff Knowledge Base Specialist, you will be a senior contributor to the knowledge systems that enable both Checkr's human and digital workers to resolve issues accurately and efficiently. This is a senior individual contributor role within Shared Services, responsible for leading complex, cross-functional knowledge programs that span department boundaries and directly shape the quality of agent-assisted and AI-driven resolution at scale. You will set strategy, clarify goals, and independently drive programs from initiation to measurable outcomes.
Knowledge at Checkr serves a dual audience: human agents who rely on clear, actionable content to resolve complex cases, and AI agents that retrieve, reason over, and act on that same knowledge base autonomously. This role requires mastery of both dimensions. You will design content that is clear and actionable for human agents while simultaneously being structured for accurate AI retrieval, optimized for fast search, and enriched with metadata that drives correct segmentation and response logic. You will also build, manage, and iterate on AI workforce agents that accelerate knowledge operations, treating them as members of your toolkit the same way you would a contractor or vendor.
Our ideal candidate brings a rare combination of disciplines: the precision of a technical writer, the systems thinking of an information architect, and the LLM fluency of a prompt engineer. You have hands-on experience building knowledge for RAG-based AI systems, a sharp instinct for the content gaps that cause agent escalations and model hallucinations, and the ability to drive alignment across engineering, product, quality, and operations partners. You thrive in ambiguity, mentor peers, and balance department impact with broader company objectives. You are startup-minded: comfortable building from scratch, owning ambiguous problems end to end, and leveraging AI agents as force multipliers to drive outcomes at a scale beyond what manual effort allows.
This role is based in Nashville, TN and requires periodic travel (<25%) to connect with teams across Checkr office locations in San Francisco and Denver.
What you'll do
- Design and drive Checkr's agent-facing knowledge architecture: content structure, chunking strategy, metadata schema, retrieval optimization, and decision logic encoding for both human and AI agent consumption.
- Independently lead complex, cross-functional knowledge programs from initiation to delivery, coordinating with product, engineering, quality, and operations stakeholders to set strategy and achieve program goals within planned timeframes.
- Build, deploy, and manage AI workforce agents that execute knowledge operations tasks, including content audits, metadata enrichment, quality checks, and triage workflows, owning agent performance and iterating on prompts, logic, and guardrails to improve outcomes.
- Define and enforce authoring standards that serve a dual audience: content readable and actionable for frontline BPO agents, and structured for accurate, low-latency AI retrieval.
- Design and manage analytical workflows, including AI assisted triage, to surface knowledge gaps from escalation patterns, quality scores, and conversation failure logs.
- Proactively identify and anticipate risks and gaps in the knowledge ecosystem, including content that misleads agents, creates compliance exposure, or degrades AI performance; propose and execute next steps without waiting to be directed.
- Build and maintain metadata frameworks that ensure knowledge is correctly segmented across agent types, customer tiers, product lines, and support workflows.
- Partner with AI/Product and Engineering teams to surface knowledge-side limitations affecting agent and AI resolution quality, influence prompt design, and advocate for platform enhancements.
- Identify opportunities across agent and AI performance data to drive continuous improvements to content standards, knowledge architecture, and intake processes.
- Serve as a trusted cross-functional partner to Quality, Training, Service Design, and frontline operations teams, translating frontline agent experience needs into knowledge improvements.
- Mentor Knowledge team members on agent-aware and AI-aware authoring practices, providing clear, specific feedback and coaching to build team capability.
What you bring
- 5+ years of experience in knowledge management, information architecture, technical writing, or content operations, with demonstrated progression in scope and complexity.
- 2+ years of hands-on experience building knowledge for AI systems, including chunking strategies, metadata design, retrieval accuracy improvement, and hallucination reduction in a RAG-based environment.
- Experience designing content for a dual audience: human agents who need clear, scannable, actionable content and AI systems that require precision structure for accurate retrieval and reasoning.
- Hands-on experience building and managing AI agents or automated workflows (e.g., prompt chains, decision agents, RPA sequences) to execute operational tasks at scale.
- Proven ability to independently lead complex, cross-functional programs, balancing department priorities with broader company objectives and driving outcomes without direct authority.
- Fluency with leading LLMs (GPT-4, Claude, Gemini) and Gen AI concepts including RAG, agentic AI, chain-of-thought prompting, decision flows, and vector search.
- Strong systems thinking: ability to trace how a knowledge gap, metadata error, or unclear procedure propagates into agent escalations, AI failures, and customer experience degradation.
- Analytical mindset with comfort reading quality scores, latency logs, and accuracy data to diagnose root causes and design targeted solutions.
- Track record of proactively identifying risks, leading retrospectives, and implementing process improvements that prevent recurring issues.
- Demonstrated ability to mentor and coach more junior team members; experience leading external contractors is a plus.
- Exceptional written communication: able to produce clear, actionable content for agent-facing audiences and translate complex AI-system concepts into standards and recommendations for varied stakeholders.
- Preferred: Experience with Zendesk or Salesforce knowledge bases.
- Preferred: Background in support operations or conversation design.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
What you'll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
Pay Transparency Disclosure
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co
Are you looking to make a real impact and play a meaningful role in the growth of our company?
As a SLED Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.
What You Will Be Doing
- Serving as the technical point of contact for your accounts and account managers in your assigned territory.
- Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
- Creating and owning value based relationships at all levels in customer organizations.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
- Advising the sales team on effective ways of positioning Elastic products, solutions and services.
- Onboarding, educating and enabling our partners, and supporting them in sales cycles.
- Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
- Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.
What You Bring
- A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
- An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
- The ability to inspire groups, both large and small.
- A willingness to travel 40% within region, and commute into Nashville, as needed.
- US CITIZENSHIP REQUIRED
#LI-AM2
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).
The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.
An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
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Director of Survey
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Who We Are
Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 70+ locations and growing!
Atwell, LLC is a proud recipient of the following 2025 awards:
- Ten consecutive years in a row as a “Best Place to Work” by Zweig Group (#11)
- Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region
- Recognized in Crain's “Fast 50” as one of the fastest-growing companies (#14)
- Recognized as the 2025 ENR Design Firm of the year for the Southeastern US
Are you a seasoned leader with a passion for surveying excellence? As the guiding force behind our survey projects, your expertise will shape our future.
Responsibilities:
- Strategic Planning: Develop and execute an annual Project Manager Business Plan, guiding our survey efforts towards excellence.
- Client Collaboration: Collaborate closely with clients and management to define project objectives and create comprehensive proposals.
- Contractual Wizard: Ensure strong contractual relationships with clients, negotiating and securing signed agreements before project kick-off.
- Financial Stewardship: Manage project invoicing and accounts receivable collection, ensuring alignment with contractual agreements.
- Communication Catalyst: Foster internal communication, sharing information, and encouraging dialogue across teams, sectors, and our organization.
- Client Relationships: Cultivate strong client relationships, keeping them informed and addressing concerns promptly.
- Business Development: Drive growth through marketing support, presentations, proposal follow-ups, and nurturing client relationships.
- Project Documentation: Maintain efficient project documentation and collaboration via web-based software.
- Team Mentorship: Coach, counsel, and mentor team members, empowering their professional growth.
- Systematic Excellence: Maintain accurate project inputs, ensuring adherence to our quality standards.
- Continuous Learning: Stay updated with industry trends, attending workshops, reviewing publications, and participating in professional societies.
- Performance Pioneer: Achieve performance objectives, meeting or exceeding designated targets related to chargeability, invoicing ratio, revenue goals, and more.
- Technical Proficiency: Apply fundamental survey and engineering concepts independently as needed.
- Team Orchestrator: Assist in organizing the project team, assigning responsibilities, and collaborating with sub-consultants when necessary.
- Analytical Insight: Analyze project information and trends, intervening to ensure project objectives are met.
- Financial Guru: Contribute to financial objectives by managing budgets, schedules, expenditures, and invoicing.
- Results Reporter: Report project outcomes to management and provide insights for continuous improvement.
- Collaborative Maestro: Work with stakeholders to define timeframes, budgets, staffing, and project schedules.
- Team Player: Contribute to our team-oriented environment, achieving collective results.
Qualifications:
- Excellent communication skills, both oral and written, with strong listening abilities.
- Proven experience in survey project management and leadership roles.
- Ability to independently apply fundamental engineering, environmental, land planning, and survey concepts.
- Strong organizational and time management skills to handle multiple projects and deadlines.
- Demonstrated ability to build and maintain relationships with clients and stakeholders.
- Strong business acumen and ability to contribute to business development efforts.
- Bachelor's degree in a related field (surveying, engineering, or similar) is required; advanced degree is a plus.
- Professional licensure/certification
Join our team and be part of a company that values innovation, collaboration, and excellence. Together, we will make a difference in the surveying industry while advancing your career.
Disclaimer
While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.
Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.
#LI-WW1
Atwell Benefits: To attract and retain the best professionals in the industry, we aim to provide an excellent working environment and a progressive benefits program designed to support your personal and professional needs.
Work/Life:
- Generous Paid Time Off
- Paid Parental Leave
- Flexible work schedules are available for some positions
- Tenure Awards — Travel Vouchers to see the world based on your travel preferences
Compensation:
- Competitive Compensation packages
- Annual bonuses, spot bonuses and peer recognition awards
- 401K match - 1:1 up to 4% of compensation
- Tuition Assistance
- Student Loan Repayment
- Paid Licensing / Certification Fees and Renewals
- Financial Rewards for Obtaining Licensure
- Employee Referrals
- Annual Wellness Reimbursement for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)
- Dependent Care Match
‘Atwell’ness:
- Medical (BC/BS), Dental (Delta), and Vision (VSP)
- Family Planning & IVF Benefits
- Pet Insurance
- Health Savings Account & Flex Spending Account options
- Employer paid LTD, STD, and life insurance
- Metlife Supplemental Benefits covering accident, hospitalization, and critical illness
- Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services
Ready to apply?
Apply to Atwell, LLC
Field Marketing Manager
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Appian is actively seeking a Field Marketing Manager reporting to the Senior Field Marketing Manager, to develop, manage, and execute integrated marketing plans to support our go-to-market efforts in the Public Sector industry. This role will be responsible for managing and executing Public Sector industry events and field marketing programs designed to grow and accelerate sales pipeline and revenue. The role will also be responsible for operational, implementation and post-program and event reporting and activities.
Our ideal candidate will have direct experience with Public Sector marketing (Defense, Federal Civilian, and/or State and Local Government) and an understanding of the technology ecosystem in which we operate, including business process automation and low-code application development. We are looking for a creative and passionate individual, familiar with end-to-end field event strategy and execution, sales enablement, and balancing an ecosystem of partners in a dynamic environment.
In this role, you will:
-
Manage end-to-end planning and execution of a rich portfolio of Public Sector events, including major industry trade shows, regional seminars, and executive roundtables, ensuring a high-quality and professional experience for all attendees.
-
Partner closely with Public Sector Field Sales to define goals and implement a marketing plan that drives lead generation and account expansion activities.
-
Execute account-based marketing (ABM) tactics, aligning them with account-specific plans to penetrate and expand target accounts.
-
Enable the regional sales team with the latest marketing content and program information, ensuring they are equipped for effective follow-up and sales conversations.
-
Manage the budget for assigned field programs, ensuring activities are delivered on time and within budget, while tracking and reporting on ROI.
-
Oversee the lead management process for marketing campaigns, ensuring an effective handoff to sales to maximize pipeline conversion.
-
Analyze campaign performance in partnership with Marketing Operations, using data to make recommendations for future optimization and strategic decisions.
-
Ability to travel 25-30%.
Qualifications:
-
3+ years of field marketing or events experience at a B2G or B2B enterprise software company
-
Experience managing large and regional event logistics, strategy, and execution
-
Bachelor’s Degree
The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.
Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
#LI-MB1
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Revenue Accountant (Relocation To Boston)
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Senior Revenue Accountant, you will play a key role in ensuring accurate and complete revenue and cost accounting in accordance with applicable accounting standards. You will work cross-functionally with Finance, Operations, Sales, and Technology teams to support the monthly close, analyze revenue trends, strengthen internal controls, and improve processes. This role is well-suited for someone who thrives in a fast-paced, evolving environment and enjoys applying technical accounting expertise, analytical thinking, and collaboration to drive high-quality financial reporting.
Work Location
This role would require relocation to Boston. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
What You’ll Do
- Develop a strong understanding of the end-to-end order-to-cash process and how upstream activities impact revenue recognition and financial reporting
- Perform monthly and quarterly analytical reviews to ensure revenue and related accounts are recorded accurately and in accordance with accounting standards
- Prepare and record journal entries related to revenue, deferred revenue, and related accounts
- Partner cross-functionally with Sales, Professional Services, Operations, FP&A, and IT to ensure appropriate accounting treatment and accurate reporting
- Support the design, enhancement, and maintenance of reporting and analytics related to revenue and related metrics
- Assist with month-end and quarter-end close activities, including reconciliations and variance analysis
- Ensure compliance with internal controls, including execution of key SOX controls and documentation of processes
- Support internal and external audits by providing requested documentation and explanations
- Contribute to process improvements, automation initiatives, and system enhancements
- Assist with special projects and ad hoc analyses as needed
What You Bring
- Bachelor’s degree in Accounting or Finance (or equivalent experience)
- CPA designation or progress toward CPA preferred
- 2–5+ years of accounting experience, with revenue accounting experience strongly preferred
- Experience in a SaaS, technology, or services-based business environment is a plus
- Strong understanding of revenue recognition principles (ASC 606 experience preferred)
- Experience partnering with cross-functional stakeholders, including Sales, Product, Legal, and Professional Services teams
- Excellent analytical, problem-solving, and communication skills
- High attention to detail with the ability to manage multiple priorities and meet deadlines
- Comfort working in a fast-paced, dynamic environment with evolving processes
- Advanced Excel skills; experience with data analytics tools, ERP systems, or revenue automation tools is a plus
- Self-starter who can work independently while also collaborating effectively within a team
- Ability to influence, build consensus, and drive continuous improvement
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonSenior Revenue Manager (Relocation to Boston)
Share this job
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
You will lead revenue accounting operations and serve as a strategic partner to FP&A, Commercial Controllership, IT, Professional Services, and Sales. You will ensure accurate and compliant revenue recognition under ASC 606 while strengthening processes, controls, and scalability across a complex, multi-element revenue environment.
This role requires deep revenue accounting expertise in a fast-paced, public company setting.
This role would require relocation to Boston. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Director, Revenue Accounting
What You’ll Do
- Lead day-to-day revenue accounting, including key revenue streams, journal entries, reconciliations, and disclosures.
- Ensure accurate revenue recognition and related accounts in compliance with ASC 606.
- Review and document technical accounting conclusions for complex contracts and multi-element arrangements (hardware, SaaS, professional services).
- Partner cross-functionally to evaluate contracts, resolve revenue issues, and optimize order-to-cash processes.
- Oversee monthly and quarterly close activities, analytics, and revenue reporting.
- Maintain and strengthen internal controls and support internal and external audits, including SOX compliance.
- Drive process improvements, automation, and system enhancements to improve efficiency and scalability.
- Coach and develop team members while fostering a high-performance culture.
What You Bring
- Bachelor’s degree in Accounting or Finance required; CPA preferred.
- 7+ years of progressive revenue accounting experience, including required ASC 606 experience in a publicly traded company environment.
- Strong technical expertise in complex revenue arrangements across hardware, SaaS, and professional services.
- Experience operating in a SOX-compliant environment and supporting audits.
- Demonstrated cross-functional partnership with Sales, FP&A, IT, and Operations.
- ERP experience required (D365 or comparable system); advanced Excel skills.
- Experience with automation and data tools (e.g., Sigma, Snowflake, Power BI, Salesforce, RevStream) strongly preferred.
- Finance or FP&A experience a plus.
- Strong analytical and communication skills, with the ability to translate complex accounting matters clearly.
- Proactive, solutions-oriented mindset with a focus on process improvement and scalability.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon
Java Developer - Hybrid
Share this job
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts
*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.
Java Developer
We’re looking for a Java Developer to design, build, and scale backend services that power our products and internal platforms. You’ll work closely with product, design, and data to ship reliable features, improve performance, and raise our engineering bar.
About the role
-
Build and operate backend services and REST APIs in Java (preferably Java 17+) using Spring Boot.
-
Contribute across the lifecycle: discovery, technical design, implementation, testing, deployment, and support.
-
Improve reliability, security, and observability as part of how we build — not as an afterthought.
What you’ll do
-
Design, implement, and maintain microservices and REST APIs with Spring Boot.
-
Write clean, maintainable, and well-tested code (JUnit 5, Mockito), and review peers’ code for quality and clarity.
-
Model data and optimize queries in SQL (PostgreSQL/MySQL); leverage caching (e.g., Redis) for performance.
-
Build event-driven features using messaging (e.g., Kafka or RabbitMQ) where it fits the problem.
-
Instrument services with logs, metrics, and traces (OpenTelemetry/Prometheus/Grafana) and resolve production issues with data.
-
Apply secure-by-default practices (OAuth2/OIDC, secrets management, OWASP Top 10 mitigations).
-
Automate builds and releases via CI/CD (GitHub Actions/Jenkins/CircleCI); containerize with Docker and deploy to Kubernetes.
-
Partner with product and design to refine requirements and break down work into iterative deliveries.
-
Author and review concise technical design docs; participate in architecture discussions.
-
Take ownership of services in production, including participating in on-call rotations where applicable.
What you’ll bring
-
Proficiency in Java and the Spring ecosystem (Spring Boot, Spring Data, Spring Security).
-
Hands-on experience building and operating microservices and REST APIs in production.
-
Strong grasp of relational data modeling and SQL; familiarity with performance tuning.
-
Working knowledge of cloud platforms (AWS/GCP/Azure) and basic infrastructure concepts.
-
Confidence with Git workflows, code reviews, and trunk- or GitFlow-based development.
-
Solid testing practices: unit, integration, and contract testing; comfort with test automation.
-
Clear communication, collaborative approach, and a practical mindset focused on outcomes.
Nice to have
-
Event-driven architecture with Kafka; stream processing patterns.
-
Domain-driven design (DDD) and pragmatic service boundaries.
-
Deeper observability (SLOs, RED/Golden signals, alert design) and production readiness checklists.
-
Security fundamentals: OAuth2, JWT, mTLS, and dependency vulnerability management.
-
Kubernetes operations, Helm, and infrastructure-as-code (e.g., Terraform).
-
Experience with feature flags, gradual rollouts, and experimentation.
-
Exposure to GraphQL or gRPC; basic scripting in Python/Go for tooling.
How we work
-
Lightweight Agile with two-week sprints, async-friendly communication, and written decision records (RFCs).
-
Ship iteratively behind feature flags; measure impact and learn quickly.
-
Remote-friendly collaboration with clear ownership and frequent demos.
What success looks like (30/60/90)
-
30 days: Local dev environment set up. Shipped a small change. Contributed to code reviews and on-call shadowing.
-
60 days: Delivered an end-to-end feature. Improved tests and observability for a service you touch.
-
90 days: Led a scoped design/RFC. Reduced toil or improved performance/reliability on a critical path.
Qualifications
-
Typically 3+ years of professional experience (or equivalent proficiency) building backend services with Java and Spring Boot.
-
Demonstrated experience owning services in production.
Location and work arrangement
-
Open to [Remote/Hybrid/Onsite]. Working hours aligned to [Time Zone/Region]. Some team ceremonies may fall within core hours.
Compensation and benefits
-
Base salary range: Senior Level / $120-$150k.
-
Equity/bonus: [If applicable].
-
Benefits: [Healthcare, retirement, paid time off, parental leave, learning budget, home office stipend, etc.].
Interview process
-
Recruiter screen (role fit, logistics).
-
Hiring manager conversation (experience, collaboration, delivery).
-
Technical deep dive (Java/Spring, APIs, data modeling).
-
Systems design interview (architecture, trade-offs, scalability).
-
Team panel and values interview.
-
Offer and references.
Equal opportunity
We’re an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of any protected characteristic. If you need a reasonable accommodation during the application or interview process, please let us know.
Example corp has taken great measures to make sure that every employee is compensated fairly and therefore, pay transparency even before we receive your application is important to us. We've consulted 3 different data sources to triangulate a range commiserate with location and experience.
*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts
*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages
Ready to apply?
Apply to Example Corp
Field Marketing Manager
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Appian is actively seeking a Field Marketing Manager reporting to the Senior Field Marketing Manager, to develop, manage, and execute integrated marketing plans to support our go-to-market efforts in the Public Sector industry. This role will be responsible for managing and executing Public Sector industry events and field marketing programs designed to grow and accelerate sales pipeline and revenue. The role will also be responsible for operational, implementation and post-program and event reporting and activities.
Our ideal candidate will have direct experience with Public Sector marketing (Defense, Federal Civilian, and/or State and Local Government) and an understanding of the technology ecosystem in which we operate, including business process automation and low-code application development. We are looking for a creative and passionate individual, familiar with end-to-end field event strategy and execution, sales enablement, and balancing an ecosystem of partners in a dynamic environment.
In this role, you will:
-
Manage end-to-end planning and execution of a rich portfolio of Public Sector events, including major industry trade shows, regional seminars, and executive roundtables, ensuring a high-quality and professional experience for all attendees.
-
Partner closely with Public Sector Field Sales to define goals and implement a marketing plan that drives lead generation and account expansion activities.
-
Execute account-based marketing (ABM) tactics, aligning them with account-specific plans to penetrate and expand target accounts.
-
Enable the regional sales team with the latest marketing content and program information, ensuring they are equipped for effective follow-up and sales conversations.
-
Manage the budget for assigned field programs, ensuring activities are delivered on time and within budget, while tracking and reporting on ROI.
-
Oversee the lead management process for marketing campaigns, ensuring an effective handoff to sales to maximize pipeline conversion.
-
Analyze campaign performance in partnership with Marketing Operations, using data to make recommendations for future optimization and strategic decisions.
-
Ability to travel 25-30%.
Qualifications:
-
3+ years of field marketing or events experience at a B2G or B2B enterprise software company
-
Experience managing large and regional event logistics, strategy, and execution
-
Bachelor’s Degree
The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.
Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
#LI-MB1
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSoftware Technical Account Manager II (Traveling)
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.
What You’ll Do
Location: Remote with 80% travel to agency locations in the US
Reports To: Manager of Technical Account Management Services
- Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
- Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
- Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
- Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
- Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
- Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
- Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
- Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
- Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.
What You Bring
- Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
- Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
- Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
- Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
- Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
- Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
- Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
- Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
- Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
- Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
- Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
- Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
- Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
- Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
- Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonEmergency Veterinarian
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Join Our Team as an Emergency Veterinarian at Veterinary Care and Specialty Group!
Are you looking to practice compassionate, advanced veterinary care while being surrounded by the beauty of North America's First National Park City? Look no further than Veterinary Care & Specialty Group (VCSG) in scenic Chattanooga, Tennessee.
VCSG is seeking an experienced and compassionate Emergency Veterinarian to join our dynamic team. If you are seeking a position where every team's goal is to continuously raise the bar for the standard of care and a culture of education and mentorship is fostered, VCSG might be the place for you.
VCSG is a premier regional small-animal emergency and referral hospital situated at the foot of Lookout Mountain, along the Tennessee River. We are able to provide uncompromised care to even the most challenging cases from the tri-state area and beyond through interdepartmental collaboration and our state of the art facility.
Why Join Us?
Comprehensive Care: Our mission at Veterinary Care as Specialty Group is to provide compassionate, advanced referral and emergency care. Our Services include:
-24/7 Emergency Care
-Critical Care
-Surgery-Orthopedic and Soft Tissue
-Internal Medicine
-Neurology
-Cardiology
-Medical Oncology
-Radiation Oncology
-Physical Rehabilitation
Excellent Location- Chattanooga, nestled in the picturesque Appalachian Mountains and bordered by the Tennessee River, offers a unique blend of natural beauty and urban amenities. Known as the “Scenic City,” Chattanooga is a haven for outdoor enthusiasts with activities like hiking, kayaking, and biking readily available. The city boasts a thriving arts and culture scene, with attractions such as the Hunter Museum of American Art and the Tivoli Theatre. The city also offers a variety of dining, shopping, and entertainment options, making it a vibrant place to live and work.
State of the Art Facility with Cutting Edge Technology - including ultrasound, digital radiology, CT scanning, and advanced laboratory resources. Our main ER hospital is equipped with an in-house 1.5 Tesla MRI, 128-slice CT scanner, C-arm, high-flow oxygen ventilation, long-term ventilator, and onsite blood bank to ensure the highest standard of patient care.
The Cancer Center serves as a central hub for various departments within our facility, encompassing critical areas like medical and radiation oncology. It is home to our new Varian 2024 Edge Linear Accelerator, representing a significant leap in our treatment capabilities
Collaborative Environment- Work alongside a people-oriented team that cares for each other and likes to have fun at work! Our collaborative approach ensures comprehensive treatment plans tailored to each patient’s needs. Learning and development are paramount, as we have a rotating internship program and a residency program in surgery. We are committed to fostering mentorship, promoting continuing education, and providing ample career growth opportunities for our team members.
Benefits and Perks-
-Competitive Salary
-Generous Paid Time Off
-Bonus and Relocation Assistance
-Medical, dental and vision coverage
-FSA/HSA
-Paid Family Leave
-Continuing Education Allowance,
-401-K with company match
-Pet care benefits and so much more
Who We Need:
You should have excellent communication and interpersonal skills along with a great sense of humor about life – that’s what will help you thrive in our culture.
If you’re the ideal candidate, you’ll:
-Have earned a DVM or equivalent degree
-Be passionate about emergency medicine
-Be fulfilled by helping others
-Thrive in team-oriented environments
-Enjoy working a flexible schedule
-Enjoy the ability to fully work up and treat a broad range of challenging cases
Be Part of EVG Specialty Network: Joining Veterinary Care and Specialty Group means being part of the esteemed EVG Specialty Network (evgspecialty.com). Benefit from the collective expertise and resources of a network dedicated to advancing veterinary care. Enjoy access to continuing education, collaboration opportunities, and the support of a community committed to excellence in veterinary medicine.
Join us in our mission to provide exceptional emergency care for our animal patients. If you are passionate about advancing veterinary medicine and want to work with cutting-edge technology, we would love to hear from you!
Apply Today!
Send your resume and cover letter to careers@evgspecialty.com. For more information, visit https://www.vcsgvets.com/
Veterinary Care and Specialty Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to EVG Specialty NetworkVeterinary Technician - Emergency
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VCSG is looking for compassionate, skilled Emergency Veterinary Technicians to join our growing team!
Our exceptional team of licensed veterinary technicians are the heart of VCSG. Our Emergency and Critical Care technicians play a vital role in delivering life-saving care. They support our board-certified criticalists, emergency clinicians, and specialists across all departments.
As we grow, we’re seeking top-tier technicians who thrive under pressure and want to make a real impact.
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Emergency & Critical Care Nursing: Use your skills to perform venipuncture, IV catheter placement, and medication administration via all routes. You'll be delivering compassionate and meticulous care in high-pressure situations.
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Patient Interventions & CPR: You'll be monitoring patients at risk for cardiac and respiratory arrest and will initiate CPR as needed.
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Patient Monitoring/Record Keeping: You'll be performing patient assessments using various monitoring techniques and communicating with pet owners about their pet's history.
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Diagnostics: You'll be hands-on using various diagnostics, including radiology, obtaining and handling patient samples, and performing tests in our in-house laboratory.
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Anesthesia Monitoring/Surgical Assistance: You’ll keep detailed records of the anesthetic procedures — what was used, how the patient responded, and any other events along the way. During procedures, you’re ensuring everything’s running like clockwork. If anything seems off, you’re quick on your feet and ready to respond to emergencies.
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Collaboration: You will partner with our various department teams to plan and coordinate anesthesia protocols for each patient, while communicating with the team on patient status.
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Patient Advocacy: Advocate for the well-being and comfort of patients from the moment they arrive until they are discharged.
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1-2 years of nursing experience in a veterinary setting, proven experience in ER, Urgent Care, or Specialty/Referral practice preferred.
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Strong knowledge of veterinary anesthetic drugs and their effects, backed by specialized training and expertise
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Skilled in venipuncture, IV catheter placement, anesthesia monitoring, drug calculations, and other technical skills.
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Strong medical math skills and experience with drug calculations.
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Attention to detail, must be thorough in your work, with a focus on accuracy, especially in critical moments
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Excellent communication and people skills.
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Thrives in a fast-paced environment and can juggle multiple tasks.
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Compassionate, detail-oriented, and a team player.
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Must be able to lift 40 lbs
- Must be available for a full time schedule (36+ hours per week)
- Generous employee pet care discount
- Free Employee Assistance Program with mental health & financial wellness resources
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Competitive hourly pay and shift differentials for nights and weekends
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Opportunities for continuing education, including allowance and additional paid time off.
- Medical, Dental, Vision, & Life Insurance
- 120 hours annual paid time off and floating holiday time
Website: www.vcsgvets.com
Veterinary Care & Specialty Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to EVG Specialty Network
Associate Customer Success Manager
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
As an Associate Customer Success Manager on our Mid-Market Scale team, you will be responsible for driving customer retention and growth by ensuring that our customers are engaged and leveraging the full value of the Checkr solution. This role serves as a vital growth engine for our Customer Success organization, designed to develop the talent that feeds our Mid-Market Relationship, Enterprise, and Strategic CSM teams.
In this role, you will work alongside an elite team of CSMs that succeeds through collaboration, grit, and constant improvement to manage our pooled customer segment as a collective team. In this model, the success of the customer in the scaled segment falls on the team as a whole, providing a high-collaboration environment where you can learn the fundamentals of customer success at scale. This is an ideal role for someone either early in their Customer Success career or a high-performing operations professional, SDR, BDR, or AE looking to pivot into Customer Success, eager to grow, iterate, and win as part of a dynamic group.
The Customer Success team is proactive, intuitive, and dynamic. We work with different profiles and a broad range of customers who are in different phases of the customer lifecycle. Informed and organized, the Customer Success team works to drive maximum value between all Checkr and Customer relationships.
What you’ll do
- Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
- Develop a comprehensive understanding of respective clients within the pool to contribute to planned and strategic initiatives.
- Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings.
- Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
- Oversees multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements
What you bring
- 1+ years of client-facing customer success/sales/account management/customer service experience
- General knowledge of software applications i.e. Salesforce, Google Apps, etc.
- Strong customer focus, you care about your customers and view their success as your own
- Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
- Acute attention to detail to track high-volume tactical program elements across multiple customers
- Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
- Learn quickly and are excited to take on challenging new projects
- Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
- Experience in the SaaS or Human Resources space is a plus
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
What you’ll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
#LI-AG1
Pay Transparency Disclosure
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
Ready to apply?
Apply to Checkr
Software Technical Account Manager - Knoxville PD
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.
What You’ll Do
Location: On-site at Knoxville PD 4 days/week
Reports To: Manager of Technical Account Management Services
- Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
- Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
- Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
- Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
- Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
- Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
- Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
- Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
- Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.
What You Bring
- Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
- Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
- Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
- Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
- Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
- Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
- Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
- Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
- Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
- Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
- Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
- Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
- Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
- Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon
Customer Experience Representative
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!
The Operations team is at the core of Truework’s product fulfillment engine. As an Customer Experience Representative, you will be directly responsible for completing manual verification requests, a critical step in delivering our core product. You will serve as a key driver of revenue by ensuring verifications are completed accurately, quickly, and in compliance with all standards. This is a high-impact, high-volume role that demands precision, professionalism, and persistence. You’ll be engaging directly with employers, payroll providers, and HR contacts to obtain verification data and ensure delivery of time-sensitive products that drive customer satisfaction.
What you’ll do
- Own the end-to-end manual outreach process to fulfill employment and income verifications, ensuring fast and accurate product delivery
- Make outbound phone calls and send written communication to HR and payroll contacts to gather required information in a timely manner
- Conduct discovery and validation work to identify accurate employer contacts, ensuring data integrity and preventing fraudulent or incomplete verifications
- Manage a high volume of outreach activity with new claims and follow ups daily while maintaining top-tier accuracy and documentation
- Navigate internal systems and workflows to complete and submit verifications within defined SLAs
- Collaborate cross-functionally with Customer Support, Quality, and other teams to escalate complex issues and contribute to process improvement
What you bring
- 1+ year of experience in outreach, contact center, sales, fulfillment, or other customer-facing roles; startup or high-growth environments preferred
- Exceptional verbal and written communication skills, with a proven ability to persuade and problem-solve via phone and email
- Strong time management and organizational skills with an ability to juggle multiple priorities in a fast-paced environment
- Self-starter mindset with a drive to hit productivity and fulfillment goals
- Deep sense of ownership over customer and revenue-impacting work, and a commitment to data security, confidentiality, and compliance in every interaction
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
What you’ll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
#LI-AG1
Pay Transparency Disclosure
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
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Program Manager, Member Services Content & Communications
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Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000
About the Role:
The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.
This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.
Key Responsibilities:
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Training & Agent Enablement
- Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
- Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
- Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
- Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
- Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles
Agent-Facing Knowledge & Help Content
- Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
- Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
- Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.
Member-Facing Service Content
- Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
- Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
- Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.
Agent Facing Communication
- Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
- Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.
Content Governance & Optimization
- Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
- Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
- Manage content calendars, updates, and version control to ensure consistency across channels and audiences.
Experience and Background Needed:
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- Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
- Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
- Strong cross-functional collaboration and stakeholder management skills.
- Comfort working in a fast-paced, evolving environment with multiple priorities.
- Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.
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Education
- Bachelor’s degree in communications, marketing, education, organizational development or related field required
Years of experience
- 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design
Technical skills
- Knowledge management platforms
- Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
- Experience optimizing content for AI-driven search and automation
- Ability to use data to inform content gaps and performance
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What We Offer:
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
We Encourage You to Apply:
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our GDPR Applicant Privacy Notice and CCPA Applicant Privacy Notice or contact us at recruitingcoordinator@ruegiltgroupe.com.
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Regional Vice President, Retail Field Sales - Great Lakes East
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Toast Retail is our newest and most significant investment in the future of commerce. Launched in January 2025, Toast for Retail is poised to revolutionize the retail industry by providing an all-in-one operating system for retailers to manage every aspect of their business. Our initial focus is on landing key customers in the CPG space. Toast for Retail empowers these businesses to streamline operations, optimize inventory, enhance the customer experience, and ultimately drive growth.
Role Overview
As the Regional Vice President you will lead a dynamic field sales team that’s transforming how retailers operate. You’ll oversee a group of field-based District Sales Managers and Territory Account Executives across a defined region, driving performance against key goals including unit sales, revenue, employee engagement (eNPS), and customer satisfaction (cNPS). In this role, you’ll be responsible for hiring, onboarding, and continuously developing your team through coaching, support, and performance management—empowering each person to achieve and surpass growth. Beyond a deep understanding of omni-channel journeys, you bring a disciplined, data-first approach to demand generation and pipeline health, ensuring every marketing dollar is an optimized investment toward our aggressive retail growth targets.
Territory Scope: Major metropolitan hubs including the Michigan corridor, the Ohio River Valley, upstate NY, and the Tennessee/Alabama corridor.
This leader will demonstrate excellence across three core competency areas, along with their associated capabilities:
- Operational Excellence
- Talent identification
- Analytical skills
- Tactical execution & process delivery
- Financial deliverables
- Problem solving, innovation and creativity
- Strategic Thinking
- Strategic vision and planning
- Effective decision making and judgement
- Overall business acumen
- Continuous improvement cycling
- Advanced Leadership
- Coaching/Mentoring
- Communication (written & verbal)
- Interpersonal savvy
- Building culture, morale and team motivation
- Talent development
A day in the life (Responsibilities)
- Develop & lead a comprehensive Retail Marketing strategy that drives acquisition, engagement and revenue across retail customers
- Ensure all retail marketing strategies are aligned with revenue goals, owning full-funnel performance and metrics from lead generation to conversion and retention in close partnership with Sales, Product and Finance
- Build the operating model, analytics capabilities, measurement frameworks and data infrastructure to optimize funnel performance and confidently forecast demand and outcomes
- Champion best practices in multi-channel marketing - including digital advertising, organic content, email, field/partner programs and local campaigns - to reach and convert retail business owners
- Partner as a core member of the Retail Leadership Team to architect unified go-to-market programs; you will collaborate across the entire Retail ecosystem - from Product & Engineering to Sales & Customer Success - to ensure marketing strategies are seamlessly embedded throughout the merchant lifecycle
- Partner with the core Marketing organization to leverage global scale across brand identity, joint funnels and shared data infrastructure; you will work cross-functionally to collaborate on performance marketing best practices that drive vertical efficiency and full-funnel optimization
What you'll need to thrive (Requirements)
- 5+ years of B2B technology sales leadership experience including at least 3 years directly leading managers of quota-carrying sales teams
- Proven ability to operate effectively at both strategic and hands-on execution levels
- Clear perspective on sales methodologies and their application in dynamic environments
- Commitment to frontline enablement, with attention to detail and a passion for team success
- Experience in building and scaling sales in emerging markets or with new product categories
- Strong collaborator with a track record of fostering a results-driven, inclusive, and team-oriented culture
Proficiency in sales funnel management and applying data to drive operational excellence - Background in the retail or point-of-sale (POS) industry is a plus
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-REMOTE
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As an Account Executive for Air products (drones and counter-drone solutions), you will partner closely with the Key Account Leader to drive complex, high-impact engagements with law enforcement agencies, helping them deploy drone, counter-drone, and Drone as First Responder (DFR) solutions. You’ll serve as a strategic advisor to senior public safety leaders while managing critical partner relationships—including Axon’s Skydio partnership—to deliver integrated, real-time operational outcomes. This role offers significant autonomy and cross-functional influence as you help scale one of Axon’s most strategic public safety initiatives.
What You’ll Do
Location: Remote in territory, must live within 1 hour of a major airport
Territory: Southeast - Tennessee, Mississippi, Alabama, Florida
Travel: 60% minimum
Reports to: Sales Director
- You develop a deep technical understanding of Axon’s Air products and technology offerings in order to sell into domestic law enforcement agencies throughout your territory
- You will partner with the broader Axon sales team as a functional expert on the Air program, to sell Air as a specific offering
- You leverage Google alerts, RFP requests, and other sources to generate leads and pursue opportunities
- You are customer centric - you know the customer's business and workflows, can develop a proper contact network within assigned accounts, and establish relationships to drive overall customer happiness
- You develop and execute account strategy by collaborating with the team to deliver stronger and more impactful value propositions
- You will make forecast predictions, update management of accounts in a timely fashion, collect intelligence on competitor activity, and give feedback to marketing for continual improvement
- You track customer activity in Salesforce and other internal systems to execute on account strategy and identify additional opportunities
What You Bring
- Bachelor’s Degree or equivalent applicable experience
- 5+ years in a Saas Account Executive role
- Salesforce or equivalent CRM experience
- Highly proficient computer skills including MS Word, PowerPoint, Excel and Outlook
- Prominent organization and presentation skills
- Willing to travel 60% or more within your territory (3-4 days a week, including overnights)
- Strong understanding of drones, cloud and virtualization technology
- Able to strategically approach and win accounts as well as continue to grow or expand existing accounts
- Standout colleague that helps support teammates to reach success
- You focus on a Solutions / Consultative sales process to ensure the right fit and long term success with your customers
- End to end sales process experience - especially strong in prospecting, discovery, objection handling, and closing accounts
- Ready to own & build a multi-state territory to success
- Ability to work in an entrepreneurial fashion within a new initiative for the company
- Startup experience & some vertical experience is a plus
- You want to make a difference in society and grow within the organization
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
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