The Opportunity:

 As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable.

You Will:

• Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements.
• Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions.
• Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations.
• Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations.
• Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection.
• Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies.
• Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.

You Should Have:

• 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred).
• Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions.
• Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management.
• Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios.
• Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus.
• Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus).

 Why Flexport:

You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here.

The Opportunity

As a Capital Credit Manager, Underwriting and Portfolio Management, you will be a core member of Flexport Capital’s credit team, managing a large book of 40–60+ accounts spanning SMB, mid-market and enterprise borrowers. You will independently underwrite IF, LF, Term Loan and ABL deals. You will help drive the management of distressed credits and workouts, design policies and SOPs for new products, as well as architect the analytical frameworks that drive portfolio monitoring. This is a hands-on role where you own the full credit lifecycle, from underwriting through ongoing portfolio monitoring and client communication. You’ll help drive process improvements, and contribute to our risk scoring model development, all while building deeper expertise in Flexport’s freight, fulfillment and customs operations.

You Will

• Own a Large, Complex Portfolio: Manage 40–60+ accounts with topline revenues up to ~$75M and credit limits up to $5M. You will handle accounts across the CRR spectrum, including credits showing early signs of distress that require proactive intervention and creative deal restructuring.
• Underwrite Deals Independently: Handle IF/LF, Term Loan and ABL underwriting end- to-end. Design covenants, milestone-based step-ups, and restructure proposed deals to match credit’s risk appetite.
• Resolve Complex Credit Problems: Interpret ambiguous financials, seasonal revenue swings, multi-entity structures, improving-but-weak trajectories, and exercise judgment in recommending policy exceptions with clear risk/reward framing. Identify when a deal structure won’t work and reconstruct it proactively before it reaches the Investment Committee.
• Lead Client Diligence & Communication: Run diligence calls with CFOs and controllers of SMB and smaller mid-market companies. Push back on BD submissions with data and facts. Present credit recommendations to the Investment Committee with guidance from the Head of Credit. Own the end-to-end credit relationship with your clients.
• Drive Process Improvements: Develop systematic improvements to credit operations —redesigning BD and UW workflows to reduce friction, establishing lien filing optimization, and creating monitoring spot-check systems. Lead projects beyond individual account management that make the entire team more effective.
• Contribute to Credit Analytics & CRR Development: Contribute to CRR model development including financial ratio calibration and risk weight tuning. Design and maintain portfolio monitoring dashboards, and help build automations for repetitive credit operations.
• Manage Compliance & Lien Operations: Independently manage UCC filings, amendments, and lien perfection across US and international jurisdictions. Lead quarterly lien audit and security review processes. Ensure portfolio-wide compliance with BlackRock facility covenants and eligibility criteria, and drive expansion of secured coverage.

You Should Have

• 5–7 years of experience in commercial lending, credit risk, or portfolio management. Trade finance, working capital, or inventory financing experience is highly preferred.
• Independent Underwriting Capability: You can independently underwrite IF/LF and Term Loan facilities end-to-end. You understand advance rates, covenant design, borrowing base fundamentals, lien priority, and UCC filing procedures. Proficiency in ABL fundamentals is a strong plus.
• Credit Judgment & Problem Solving: Demonstrated ability to interpret ambiguous financials, recommend policy exceptions with clear risk/reward framing, and proactively restructure deals that don’t make credit sense. You don’t just flag problems—you come with solutions.
• CRR & Risk Model Awareness: You understand why automated credit risk rating outputs sometimes diverge from qualitative reality and can propose specific recalibration adjustments such as financial ratio breakdowns and chart tuning.
• Client-Facing Confidence: Comfortable leading diligence calls with CFOs and controllers, pushing back on BD submissions with data, and presenting credit recommendations to the Investment Committee.
• Technical & Analytical Skills: SQL proficiency (complex queries, analytical views). Python for analysis scripts, financial modeling, and portfolio reporting is a strong plus. Experience with Looker, GSheets dashboards, or automation tools (Parabola, Airtable, n8n) preferred.
• Mentorship & Collaboration: Proven ability to guide junior analysts on credit approach and technical questions. You are a team player who makes colleagues better and can coordinate effectively with Legal, BD, and Operations.
• Education: Bachelor’s degree in Finance, Business, Economics, or a related field. MBA, CFA, or FRM is a plus.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

Come join our rapidly growing team in Dallas, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

The Opportunity
The Controls Specialist III serves as a senior technical authority within the controls organization, providing advanced expertise in the design, implementation, and optimization of Building Automation Systems (BAS).  This role leads complex, large-scale system integrations, drives technical excellence across projects, and supports the development of internal capabilities through mentorship and standardization of best practices.  The Controls Specialist III acts as a key escalation point for technical challenges and plays a critical role in ensuring high-quality project delivery and system performance.  

Responsibilities
Technical Leadership & Project Execution:
•    Lead the implementation of large-scale, multi -system BAS projects from startup through commissioning.
•    Architect and develop control strategies, sequences of operation, and system designs for complex applications.
•    Perform advanced diagnostics, troubleshooting, and system optimization to ensure peak performance.
•    Serve as the primary escalation point for complex technical issues across projects and service work. 

Commissioning & Quality Assurance
•    Lead commissioning efforts, ensuring systems are installed, programmed, and functioning according to design specifications.
•    Validate system performance and ensure alignment with customer requirements and industry standards.
•    Identify opportunities for system improvements, energy efficiency, and operational optimization.

Standardization & Continuous Improvement
•    Develop and promote best practices, technical standards, and consistent programming methodologies across the Controls team.
•    Support process improvement initiatives to enhance project execution, efficiency, and quality.

Preconstruction & Estimating Support
•    Partner with Sales and Engineering teams to support estimating, design reviews, and preconstruction planning.
•    Provide technical input on system architecture, integration approach and project feasibility.  
•    Support the development of internal technical standards and engineering best practices across the organization.

Mentorship & Team Development
•    Train, mentor, and support Controls Technicians and Specialists across varying experience levels.
•    Share technical knowledge and provide guidance to elevate overall team capability and consistency. 

The Required Profile
•    Advanced expertise in DDC programming, system architecture, and controls design.  
•    Proficiency in multi-protocol system integration, including BACnet, Modbus, and LonWorks.
•    Strong knowledge of IP-based networking and advanced troubleshooting techniques.
•    Experience with energy analytics, system optimization, and performance tuning.
•    Deep understanding of HVAC mechanical systems and their integration with BAS platforms.
•    6 – 10+ years of experience in Building Automation Systems (BAS/BMS).
•    Proven track record of leading complex BAS projects and system integration.
•    Recognized as a technical subject matter expert within the Controls field.
•    Relevant technical certifications or training in BAS platforms preferred (e.g. Niagara, Distech, or similar).

Work Environment
This position operates in both office and field environments, with significant time spent at customer sites, construction locations, and mechanical rooms.  The role requires close collaboration with engineering, project management, and field teams.  Work maybe performed in environments with varying temperatures, noise levels, and conditions typical of commercial and industrial facilities.  Use of personal protective equipment (PPE) may be required during site visits.

Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this job:
•    Regularly required to stand, walk, and move throughout job sites for extended periods.
•    Frequent use of hands and fingers to handle tools, equipment, and control devices.
•    Ability to climb ladders, access rooftops, and navigate mechanical rooms or confined spaces.
•    Must be able to lift and carry equipment or materials up to 25 – 50 pounds as needed.
•    Ability to bend, stoop, kneel, and reach to install, inspect, or troubleshoot control systems.
•    Visual acuity required for reading technical diagrams, wiring schematics, and computer screens.
•    May require extended periods of driving to and from job sites.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Position Overview

We are seeking an Engineer to join our Controls Engineering team and serve as the on-site lead for one of the primary satellite subsystems at our high-volume  assembly line in Midland, TX. This role offers a unique hands-on perspective and direct involvement in the full lifecycle of flight hardware and Mechanical Ground Support Equipment (MGSE) - from design trades and prototyping to testing, production implementation, and quality assurance. The ideal candidate will be a proactive contributor, driving solutions to non-conformances, establishing robust processes, and supporting continuous improvement. Success in this role requires creativity, reliability, strong organizational skills, and the confidence to challenge existing norms in pursuit of excellence.

Key Responsibilities

Controls engineers are involved in the entire lifecycle of automation projects: 

• System Design: Creating 3D/Electrical CAD drawings, control panel layouts, and designing networks for machinery.
• Programming: Coding PLC’s (Siemens, Allen-Bradley), HMI’s and VFD’s
• Commissioning: Designing, Testing, and installing software and hardware on-site, which includes troubleshooting machinery to ensure it operates correctly.
• Integration: Integrating sensors, actuators, and robotics into automated systems.
• Optimization: Analyzing existing systems to improve efficiency, reduce downtime, and implement safer processes.

Qualifications 

Education

Bachelor’s degree in electrical, mechanical, mechatronic, controls engineering or related technical field.

Experience

A minimum of 2 years in manufacturing, preferably in automotive industries.

Required Skills

• Technical Skills: Proficiency in PLC programming, HMI software, electrical troubleshooting, CAD, Robotics Programming, and understanding industrial networks.
• Soft Skills: Strong problem-solving abilities, attention to detail, and communication skills to work with technicians and clients. 
• Language: Spanish language skills are a plus.

Soft Skills

• Strong interpersonal and communication skills.
• Proven ability to collaborate effectively within cross-functional teams.
• Excellent written and verbal communication skills.
• Meticulous attention to detail to ensure accuracy in documentation and deliverables.
• Flexibility and adaptability in a fast-paced, dynamic environment.
• Practical, hands-on mindset with a strong interest in hardware and shop floor engagement.

Physical Requirements

• Ability to work in a standard office and workshop environment.
• Ability to use a computer for extended periods.
• Willingness to work hands-on with hardware and equipment on the production floor.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Do work that matters. 

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.  

Our core values drive us in our important mission of keeping people safe:  

• We’re humans not robots 
• Customers always come first 
• We work better together 
• Simplicity is our strength 
• Our reputation is priceless 
• Hard work pays off 

AlertMedia is looking for a Sales Operations Manager to create scalable, technology-driven processes that ensure best practices across opportunity management, pipeline visibility, and data quality. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire Go-To-Market team and other parts of the business.  
  
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!  
  
Who you are:  
  
You are an experienced sales operations professional who has the appropriate background to quickly start tackling challenges.  You are a self-starter who thrives in a fast-paced environment. You are passionate about optimizing sales processes and data management and have a roll-up-your-sleeves approach with a willingness to support the team and business. You love to learn and bring a data-driven approach to iterative improvement.    
  
What you get to do every day: 

• Act as a strategic partner to leadership by translating data into clear, actionable insights and recommendations 
• Lead initiatives to streamline and standardize sales processes, ensuring scalability as the business grows 
• Oversee key activities such as sales forecasting, territory design, and budgeting 
• Design and deploy automations and intelligent workflows to eliminate manual work and improve rep productivity 
• Create real-time, self-serve reporting and dashboards for all levels of the business, reducing dependency on manual analysis 
• Proactively identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection 
• Reactively troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues 
• Improve data quality and enrichment strategies through automation and third-party intelligence sources 
• Evaluate new technologies to improve sales performance 
• Foster cross-functional collaboration to create the best possible experience for the sales teams 
• Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the opportunity lifecycle.  

What you bring to the role:  

• 3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems 
• Proficiency in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)   
• Advanced Excel skills (formulas, lookups, pivots, graphs)  
• Strong analytical mindset with the ability to translate complex data into clear insights  
• Experience improving data quality, governance, and enrichment processes 
• Experience designing and implementing automations, workflows, and system integrations  
• Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business   
• Strong cross-functional collaboration and stakeholder management skills  
• Strongly prefer a candidate who has experience in several of the following areas: 
  • Business segment support 
  • CPQ implementation and maintenance 
  • Forecasting  
  • Geographic territory mapping 
  • Executive-facing sales reporting and data analytics  
  • CRM improvements and QA testing 
  • Commission plan design 
  • Building rapport with sales leadership 
  • Cross-functional project management 
  • Acquisition integration 
  • Rapid growth businesses 
• This is a full-time, hybrid position based in Austin, Texas. Must live in Austin or the surrounding areas.  
• This position is not eligible for visa sponsorship   

Why you’ll love working at AlertMedia:  

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.

• Competitive base salary + Company-wide bonus program 
• Generous and flexible time off and parental leave policies 
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! 
• 401K with generous company match 
• Amazing rewards and incentives – we love celebrating each other! 
• Commitment to community service with opportunities to give back  
• A Best Places to Work company 10 years in a row and numerous other awards 
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails 
• Ongoing career development opportunities through our Learning & Development team  
• You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

About AlertMedia:  

AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.  

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.    

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com    

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/   

 Department: Facility Operations 

FLSA Status: Exempt  

Location:  Austin, TX (on-site) 

Reports to: Director of Facility Operations

OVERVIEW 

Element Critical is seeking to add a Data Center Controls Engineer to the Facility Operations team, who aligns with our company values of accountability, integrity, grit, and problem-solving. This role will be responsible for all things related to controls, including but not limited to design standards, implementation, and project management, and maintaining the company building electrical power management systems (EPMS), automation systems (BAS), and building management systems (BMS) for all Data Centers. You will develop new processes and standards while innovating in the control space. Overall desire is to create reliable and efficient controls (BAS, BMS, EPMS) that serve Operations and Customers. 

RESPONSIBILITIES

Responsibilities will include but not be limited to the following: 

• General 
  • Collaborate with design and operations teams to develop and enforce automation logic, ensuring systems meet operational standards. 
  • Manage cross-functional partnerships with internal operations and engineering teams to troubleshoot complex control loop issues.  Utilize 3rd party vendors and contractors to resolve issues. 
  • Assist in procurement related activities including request for quotation/proposals, responding to request for information, assist in review of vendors proposals and submittal processing.  
  • Attend project related meetings, coordinate with project leaders, and regularly report status to management. 
  • Frequent visits to data centers to troubleshoot issues and supervise 3rd party vendor’s work to ensure compliance with the scope, design, and applicable local codes. 
• Create and maintain SOOs and documentation of existing controls infrastructure. 
  • Assemble library of I&C design documents, submittals, as-builts, and O&Ms 
  • Controls equipment inventory: sensors, valves, controllers, etc 
  • Vendors, contacts, contracts, warranties, licenses, entitlements, passwords, 3rd party network access 
• Initial and periodic audit of existing implementations 
  • Security risks 
  • Operations risks (reliability, SLA risks) 
  • Excessive energy or maintenance costs 
• Annual controls opex and capex budgeting 
  • Critical remediation capex 
  • Maintenance contracts 
  • Maintenance capex: end-of-life equipment replacement 
  • Upgrades in support of corporate goals, e.g. energy efficiency, operating efficiency, safety and reliability, reporting 
• Corporate design & operations standards 
  • Develop, document, publish design guidelines 
    • Architecture 
    • Hardware, vendors 
    • Operator interfaces – style guide (ISA 101) 
    • Naming schemes (ISA 5.1) 
    • SOOs 
    • Monitoring 
    • Alerting/Notifications 
• SME and leader for 3rd party implementations (new construction, upgrades/additions, special projects) 
  • Lead scope definition, contractor vetting, pricing review, selection, on-boarding, progress meetings 
  • Lead owner’s submittal and RFI review 
  • Vet change orders 
  • Lead QA/QC during implementation 
  • Lead the commissioning life-cycle for data center BAS, BMS and electromechanical systems, ensuring validation of Building Automation, Building Management, and EPM System to control and monitor HVAC and electrical infrastructure effectively. 
    • Ensure commissioning effectiveness by reviewing scripts, monitoring execution, and reviewing reports & issues 
  • Lead owner’s punch and follow-up 
  • Vet closeout and transition to operations 
• SME and leader for internal support and customer integrations (similar to IT).  Collaborate with and support Facility Ops teams to enable local control within the I&C sandbox for reliability, reporting for efficiency and operations initiatives, as well as managing all training, documentation 
  • Implement and support customer integrations as directed by Customer Ops. 
  • Review results and action items from the quarterly maintenances for BMS and electrical systems and take actions to get them resolved. 
• Operate and maintain all controls hardware & software 
  • Oversee the testing and tuning of mechanical plant controls (chillers, cooling towers, AHUs), ensuring data visibility and system redundancy are maintained through robust SCADA implementations. 
  • Break-fix, preventive maintenance, ongoing tuning and adjustments. 
  • Participate in on-call schedule as secondary escalation to provide immediate BMS and electrical system technical support to in-service data centers. 
  • Troubleshoot and perform Root Cause Analysis or Corrective Action for BAS, BMS and  EPMS system related issues in Element Critical’s data centers. 
  • Per-site and global plant performance reporting 
  • Develop and maintain maintenance program for all controls equipment 
    • Hardware PM (calibrating sensors, stroking valves, etc) 
    • Platform PM (patches as appropriate, backups, etc.) 
  • Specify IT and network resources required by controls applications 
  • Configure and manage EPMS, BAS, and BMS system alarm frameworks, optimize alarm logic, prioritization, and thresholds to reduce false alarms, improve signal-to-noise ratio, and ensure rapid, accurate response to critical infrastructure events to actionable events by the Facility Operations team. 
• Special projects assigned by Manager. 

REQUIREMENTS & QUALIFICATIONS

The ideal candidate will possess the following: 

• Bachelor's degree in Mechanical Engineering, Electrical Engineering,  Systems Engineering, or equivalent practical experience. 
• 5 years of experience in data center or critical facility environment, focused on the commissioning of mechanical systems and industrial controls. 
• 5 years of experience with Building Management Systems, PLC programming, SCADA Architecture (e.g., Modbus, BACnet, industrial networking). 
• Experience managing projects in a Design/Build delivery environment for mission-critical facilities, with a focus on cooling and mechanical automation. 
• Experience with contractors and site safety teams to ensure commissioning activities align with construction schedules and safety protocols. 
• Excellent communication skills. 
• Travel expected up to ~40%. 

Position Summary

Join MyFundedFutures as the next QA Engineer responsible for ensuring that every release that reaches production meets a high bar for quality, stability, and correctness. This is a hands-on role with genuine ownership. You are the gate between code-complete and thousands of users.

You will work closely with product and engineering to define acceptance criteria, have thorough manual test and debugging skills, own the staging environment, build and maintain automation coverage and drive a culture where quality is everyone's responsibility and QA is the last line of defence, not an afterthought.

Key Responsibilities

• Own the QA gate for every release - nothing reaches production without the QA sign-off.
• Radiate knowledge of the trading products and asset classes the platform supports — including equities, futures, and leveraged instruments — so that test coverage reflects real-world user behavior, risk scenarios, and edge cases that matter in live trading environments.
• Stay current with changes to supported asset classes, new product offerings, and evolving platform capabilities; proactively update test plans and regression coverage as the product horizon expands.
• Execute end-to-end regression across all release tickets, verifying against defined acceptance criteria.
• Conduct production smoke tests of every production deploy, validating critical paths are intact.
• Maintain a stable, predictable Staging environment that PM and product can rely on for UAT.
• Build, maintain, and extend the automated regression suite covering critical user journeys: account creation, trading flows, payouts, and authentication.
• Own E2E test coverage; partner with developers on integration and API test coverage.
• Integrate regression suites into CI pipelines so every RC build is automatically validated before manual testing begins.
• Drive automation coverage toward a state where manual regression is focused on new features, not re-testing known-good functionality.
• File all bugs in Jira with clear reproduction steps, environment details as defined.
• Triage and prioritise incoming bugs; communicate release-blocking issues to the product engineering team.
• RanWork with developers during code review to ensure testability, meaningful test coverage, and that new features include adequate unit and integration tests before reaching QA.
• Support PM UAT on Staging - answer environment questions, provide test data, and reproduce issues on demand.
• Maintain test plans, test case documentation, and regression checklists as the authoritative QA reference.
• Document recurring issues, environment quirks, and common failure patterns so knowledge is not locked in one person.

Qualifications

Required

• Working knowledge of trading markets and financial instruments, including equities, futures, and leveraged asset classes. You understand how these products behave, what failure modes look like from a trader's perspective, and why accuracy and timing are non-negotiable in a live trading context.
• Proven experience as a QA Engineer on web and/or mobile software products with a structured, process-driven approach to release quality.
• Hands-on experience writing and maintaining automated E2E test suites using frameworks such as Playwright, Cypress, or similar.
• Solid understanding of the full QA lifecycle: test planning, regression execution, bug management, environment ownership, and release sign-off.
• Familiarity with CI/CD pipelines and the ability to integrate test suites into automated build and release workflows.
• Experience with Jira or similar for bug tracking and release management
• Strong written communication skills - clear, precise bug reports and sign-off documentation are non-negotiable.
• Ability to work autonomously and alongside a team
• Reliable and thorough - you follow through, you don't rubber-stamp, and you treat the QA gate as a genuine responsibility.

Preferred

• Experience with React Native and/or Next.js web applications - familiarity with both mobile and web testing contexts.
• Background in fintech, trading platforms, or other regulated/high-stakes software environments where production quality is not negotiable.
• Experience with API testing tools (Postman or similar) and a solid understanding of REST and WebSocket APIs.
• Exposure to mobile testing via TestFlight and device-based regression for React Native applications.
• Familiarity with NX monorepos and multi-environment deployment pipelines (dev, staging, production).
• Experience maintaining QA documentation in Confluence or similar knowledge bases.
• Comfort operating across multiple products or teams simultaneously, helping manage parallel release cycles with independent cadences.

ICON is looking for a skilled, detail-obsessed Web Developer to own the technical health, performance, and continuous improvement of iconbuild.com. You'll sit within the Marketing & Customer Experience team, working at the intersection of design, content, and engineering to ensure our website is fast, functional, and always moving forward. This role is equal parts maintenance and momentum. Some days you'll be squashing bugs and fixing layout breaks. Others you'll be building new landing pages, integrating third-party tools, or collaborating with design to bring a new campaign experience to life. You'll be the go-to technical partner for the marketing team, the person who makes ideas buildable and keeps the site running at its best.

This role carries a dotted-line relationship to ICON's Engineering & Software Development team. During slower periods on the web front, you'll roll up your sleeves and contribute to backend support - bug fixes, internal tooling, and software maintenance, making you a true full-stack contributor across both the marketing and engineering orgs. If you care deeply about craft, move quickly without breaking things, and are equally comfortable translating a designer's vision into pixel-perfect code as you are digging into a backend issue with an engineering team, this role is for you.

This is an onsite M-F role out of our Austin, TX headquarters. 

RESPONSIBILITIES:

Site Maintenance & Reliability

• Own the day-to-day technical health of iconbuild.com — monitoring for bugs, broken links, rendering issues, and performance degradation across browsers and devices.
• Triage and resolve site issues quickly, with clear communication to stakeholders on status and resolution timelines.
• Manage CMS updates, plugin/dependency maintenance, and platform upgrades with minimal disruption to the live site.
• Implement and maintain backup, version control, and staging environment best practices to ensure safe, reliable deployments.

Development & Feature Builds

• Build and maintain new pages, templates, modules, and interactive features that support marketing campaigns, product launches, and brand initiatives.
• Collaborate closely with design and marketing teams to translate Figma mockups and creative briefs into pixel-accurate, responsive web experiences.
• Develop and maintain reusable component libraries and front-end systems that scale with the site's growth.
• Integrate third-party tools and APIs — including CRM platforms, analytics tools, form builders, chat, and marketing automation — and ensure they function reliably.

Performance & Optimization

• Continuously audit and improve site speed, Core Web Vitals, and overall technical SEO health.
• Optimize assets (images, scripts, fonts) and implement caching, lazy loading, and other performance best practices.
• Partner with the SEO and content team to implement on-page technical requirements — structured data, meta tags, canonical URLs, redirects, and site architecture improvements.

Analytics, Tracking & Data Dashboards

• Implement and maintain a robust tracking infrastructure across iconbuild.com — including Google Tag Manager, GA4, pixel integrations, conversion event tracking, and custom event configurations.
• Own the setup, QA, and ongoing maintenance of GA4 properties — including data streams, audiences, attribution models, and funnel reporting — ensuring data accuracy across all campaigns and pages.
• Build and maintain master dashboards that synthesize website data into clear, actionable views for marketing, sales, and leadership — pulling from sources such as GA4, HubSpot, Search Console, paid media platforms, and CRM data.
• Design dashboard reporting frameworks that surface key metrics including traffic, engagement, lead funnel performance, conversion rates, campaign attribution, and customer journey mapping.

Backend & Engineering Support

• During downtime from web priorities, contribute directly to ICON's software and engineering team. supporting backend bug fixes, internal tool maintenance, API troubleshooting, and software QA.
• Assist engineering with code reviews, documentation, and minor feature development as capacity allows.
• Serve as a reliable bridge between marketing and engineering. We’re looking for someone who understands both worlds and can communicate fluidly across them.
• Help triage and escalate software issues, translating between technical and non-technical stakeholders as needed.

Cross-Functional Collaboration

• Serve as the primary technical partner for the marketing team, translating requests, scoping work accurately, and delivering on time.
• Collaborate with external agencies, contractors, or the broader engineering team as needed on larger initiatives.
• Document site architecture, code standards, and processes to ensure maintainability and continuity across both marketing and engineering touchpoints.

MINIMUM QUALIFICATIONS:

• 3 or more years of professional web development experience with a strong portfolio of production websites, ideally in a marketing or brand-forward environment.
• Proficiency in HTML, CSS, JavaScript, and TypeScript with clean, semantic, maintainable code practices.
• Solid experience with at least one major CMS platform, Webflow preferred, including custom theme and template development.
• Familiarity with front-end frameworks such as React or Vue, and comfort working within existing codebases.
• Working knowledge of Node.js, Python, RESTful APIs, SQL or NoSQL databases, and basic server-side architecture.
• Experience with Git and modern deployment workflows including CI/CD pipelines and staging environments.
• Working knowledge of Figma sufficient to collaborate directly with design teams and interpret mockups independently.
• Deep, hands-on expertise with Google Tag Manager including custom triggers, variables, data layer implementation, and cross-domain tracking.
• Advanced proficiency in GA4 including event configuration, custom dimensions, audience building, attribution modeling, and Looker Studio integration.
• Proven experience building dashboards that consolidate data from GA4, HubSpot, Search Console, paid media platforms, and CRM into unified reporting views.
• Familiarity with WCAG accessibility standards and the ability to apply them as part of standard development practice.
• Strong communicator who can translate technical constraints for non-technical stakeholders and push back constructively when needed.
• A proactive ownership mindset - you notice things that are broken before someone tells you, and you fix them.

PREFERRED SKILLS AND EXPERIENCE:

• Experience working within a design system or contributing to one.
• Basic understanding of paid media landing page best practices and conversion rate optimization.
• Experience in a startup or high-growth environment where you've had to wear multiple hats.
• Exposure to A/B testing tools such as Optimizely, VWO, or Google Optimize.

Job Summary:

This Intern position will report to the customer service and analytics manager and support data integrity, reporting, automation testing, and customer experience operations. We are seeking a detail-oriented and highly organized intern to assist with maintaining the accuracy of databases, pulling and organizing data, testing automation workflows, troubleshooting chatbot issues, and supporting quality assurance efforts. This internship offers practical experience in data management, operational reporting, automation testing, and process improvement. The role requires strong attention to detail, organization, problem-solving, and the ability to work independently and efficiently.

Location:

· The role will be remote, but will require some travel to Southlake, TX.

Employment Classification:

· Non-Exempt: Temporary, Full-time

Supervisory Responsibilities:

· None

Duties / Responsibilities:

· Accurately enter new data into designated databases and systems from various sources.

· Review existing data for errors, inconsistencies, and missing information.

· Perform data cleaning and correction tasks to ensure data quality and accuracy.

· Verify data by comparing it to source documents.

· Assist in pulling, organizing, and validating data for reporting and analysis initiatives.

· Support data integrity efforts by identifying inconsistencies across systems and assisting in resolution.

· Assist in testing and validating automation workflows within chatbot and voice platforms (e.g., Cognigy).

· Perform quality assurance checks on automated customer interactions to ensure accuracy and proper functionality.

· Identify, document, and assist in troubleshooting issues within chatbot and automation flows.

· Monitor automation performance and flag issues or inconsistencies requiring correction.

· Collaborate with leadership to support process improvements related to customer experience and operational efficiency.

· Maintain confidentiality of sensitive information at all times.

· Collaborate with team members to resolve data-related and system-related issues.

· Perform other duties as assigned.

Education and / or Experience:

· Currently enrolled in a relevant degree program (e.g., Business Administration, Information Technology, Data Science, or a related field) or recent graduate.

Required Skills / Abilities:

· Strong attention to detail with a high degree of accuracy.

· Excellent organizational and time management skills with the ability to prioritize tasks effectively.

· Proficiency in basic computer applications, including Microsoft Office Suite (Excel, Word).

· Ability to learn new systems, tools, and platforms quickly.

· Strong data entry and data validation skills with a focus on accuracy and efficiency.

· Analytical thinking with the ability to identify inconsistencies, errors, and trends in data.

· Strong problem-solving skills and a proactive approach to identifying and resolving issues.

· Good written and verbal communication skills.

· Ability to work independently while also collaborating effectively within a team environment.

· Ability to follow structured processes while also adapting to changing priorities.

· Interest in data analysis, automation, customer experience, or process improvement.

· Familiarity with automation tools, chatbot platforms, or quality assurance/testing processes is a plus.

Physical Requirements:

In a typical work day, the employee will be required to:

• Sit: Continuously

• Stand: Occasionally

• Walk: Occasionally

• Keyboarding: Continuously

• Fine manipulation: Continuously

• Lift: Occasionally. Will require capability to lift up to 5 pounds.

• Carry: Occasionally. Will require capability to carry up to 5 pounds.

• Travel: Ability to travel approximately 20% of the time.

• Work Environment: The work environment is fast paced, but the employee will be working indoors at a PC most of the time.

Position Overview 

Align is seeking a hands-on Procore Systems Analyst to support, optimize, and continuously improve the connection between our data center construction project management platform (Procore) and our cloud-based accounting system (Sage Intacct).  

This role bridges operations, finance, and technology, ensuring both platforms work in sync to deliver accurate data, streamlined workflows, and actionable insights for leadership. The SME will go beyond initial integration, taking full ownership of system administration, task management, user permissions, reporting, training, and process optimization to ensure long-term adoption and operational excellence.  

The ideal candidate will be an operational problem-solver with a strong grasp of construction/data center financial workflows, accounting processes, and cross-department coordination. You’ll oversee integration functionality and act as the in-house expert - leading process improvements, task oversight, training programs, and reporting initiatives that drive efficiency and informed decision-making.  

• This hybrid role reports to the Program Manager and will work 2 days per week in our Plano, TX office.  

• This is a full-time salaried position offering competitive compensation, comprehensive benefits, paid time off, paid training, and performance-based bonuses.  

Responsibilities 

Operational Integration Leadership  

• Serve as a primary operational owner and SME of the Procore–Sage Intacct integration, ensuring accurate and efficient data flow between systems. 
• Partner with project management, accounting, and leadership teams to align system processes with operational and financial goals. 
• Oversee the full lifecycle of integration projects - from requirements gathering to launch, maintenance, and continuous improvement.  

Training, Change Management & SME Support  

• Train project managers, finance teams, and operations staff on Tasks tool usage, system workflows, and integration best practices. 
• Serve as the go-to resource for troubleshooting, best practices, and post-integration operational guidance. 
• Maintain comprehensive documentation and SOPs for task workflows, permissions, system configurations, and integration processes.  

Task Management & Oversight  

• Create, assign, and track project tasks in Procore using the Tasks tool to ensure accountability and visibility. 
• Set due dates, categories, and statuses for tasks; integrate them into users’ “My Open Items” dashboards for better tracking. 
• Monitor task progress to ensure alignment with project timelines and deliverables. 

User Permissions & Access Control  

• Configure and manage permission templates to ensure appropriate access levels across teams. 
• Assign users to roles with Standard or Admin access to the Tasks tool. 
• Customize permissions for unique project or departmental needs.  

System Configuration & Maintenance  

• Enable and configure the Tasks tool for new and existing projects via Project Admin settings. 
• Create and manage task categories in the Company Admin tool to organize workflows. 
• Ensure the Tasks tool is active in project templates for consistent deployment.  

Workflow & Process Optimization  

• Streamline finance and operations workflows (AP, AR, job costing, budgeting, reporting) to reduce manual entry and errors. 
• Identify and implement operational best practices to enhance efficiency across departments. 
• Leverage automation tools and third-party connectors to support scalable growth.  

Reporting & Dashboard Management  

• Tasks tool usage, system workflows, and integration best practices.
• Serve as the go-to resource for troubleshooting, best practices, and post-integration operational guidance.
• Maintain comprehensive documentation and SOPs for task workflows, permissions, system configurations, and integration processes. 

Required Qualifications 

• 4-6 years of hands-on experience managing Procore and Sage Intacct integrations in an operational or project management capacity.  
• Background in accounting, finance, or operational leadership (CPA, CMA, or construction accounting certification a plus). 
• Strong understanding of construction accounting concepts (job costing, WIP, commitments, retainage, etc.). 
• Proven experience streamlining workflows, managing permissions, and improving cross-team collaboration. 
• Proficiency with Excel, data reconciliation, and system-driven reporting. 
• Strong communication skills and ability to translate technical concepts for non-technical stakeholders.  

Preferred Qualifications 

• Experience with related integrations (e.g., Sage Intacct, Agave, & Avalara). 
• Bachelor’s degree in Construction Management (or equivalent work experience). 
• Candidates with Procore Certification in areas such as Project Manager, Project Manager: Financial Management, Project Manager: Portfolio Financials 
• Familiarity with project management best practices in the construction or data center industry.  

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

For more details, visit www.align.com.

Tier - 2

ICON is looking for a Manager of Mechanical Engineering to lead the mechanical engineering group in the Titan Program. As a Manager of Mechanical Engineering at ICON, you will be responsible for the quality of work and outputs by those in your mechanical engineering group. This role is based at ICON’s Austin, TX campus.

RESPONSIBILITIES

• Hire, manage and coach individuals within the Mechanical Engineering function.Escalate potential and actual technical issues to the PM and Management that may impact safety, Business Goals, Requirements, Schedule, Budget, or Scope.

• Ensure the quality of work produced is sufficient to meet Product Goals and Requirements. 

• Consult with Subsystem owners to help prioritize complex issues.

• Assign individual engineers to Subsystems projects and work with sub-system owners to manage their workload.

• Work with the team on professional growth opportunities.

• Represent mechanical engineering as a Strategic Stakeholder

• Drive innovative design directions while balancing risks to projects.

• Establish and enforce quality assurance processes to maintain high standards of product integrity and reliability throughout development phases.

• Champion innovation and research initiatives to explore emerging technologies and trends.

• Serve as a liaison between engineering teams and other departments to facilitate effective communication and alignment on technical matters.

• Facilitate interdisciplinary collaboration and knowledge-sharing to promote a holistic approach to problem-solving and innovation within the team

• Define how work within this discipline should be completed and to which standards (i.e. “how work must be done”).

• Define and encourage the adoption of guiding design principles and best practices (i.e. “how work should be done”).

• Operate as SME where applicable in design and development efforts.

• Mentor fellow engineers and foster a strong culture of mentorship and continuous personal and professional improvement.

• Operate as an Individual Contributor when necessary for project delivery

MINIMUM QUALIFICATIONS

• BS or MS in Mechanical Engineering or related field.

• 5+ years of professional work experience as a Mechanical Engineer.

• Experience managing or leading technical teams.

• Demonstrated knowledge of component manufacturing processes (including machining, rapid prototyping, etc.)

• Demonstrated experience leading large system development projects.

• Proficiency in using parametric solid modeling and CAD software to design and document parts and assemblies.

• SolidWorks and PDM experience are required.

• Familiarity with making drawings and applicable drawing and tolerancing standards.

• Exceptional technical and problem-solving skills and reasoning ability.

• Adept at communicating in a collaborative team environment and seeking optimum solutions with other team members.

• Knowledge of the AGILE SCRUM methodology of project management.

• A service-oriented attitude when in a support role.

• Ability to prioritize and stay cool in a dynamic start-up environment.

• Strong verbal and written communication skills.

PREFERRED SKILLS AND EXPERIENCE

• Previous automation industry experience.

• Previous start-up experience, and/or a resourceful innovative nature with an ability to streamline or develop efficient processes.

• Professional experience with thermal and mechanical FEA, and topological optimization. Ansys or Solidworks simulation.

• Ability to read and understand electrical schematics, and the ability to troubleshoot electrical and mechanical systems.

• Industrial safety system experience.

• A hunger for learning and personal growth.

About the Role

Enterprise Operations exists to ensure Take Command can scale efficiently and reliably by owning the internal systems, data, execution, and partnerships that power the business. We design, operate, and continuously improve the company’s internal operating model so teams can move faster, make better decisions, and scale with confidence.

We’re hiring a Director of Data & Business Intelligence to be a foundational leader within Enterprise Ops — someone who can build the data and BI muscle the company needs today while shaping how data, automation, and insight support scale over time.

This role is both hands-on and strategic. You’ll start by building core BI assets yourself, alongside a small team, and evolve into a leader who defines how data is governed, interpreted, and used across Operations, Finance, Product, and Go-To-Market teams. You’ll also play a key role in identifying opportunities to reduce manual work through automation and applied AI.

What You’ll Do

• Own the company’s business intelligence strategy, including KPIs, dashboards, and executive reporting

• Build and maintain core BI assets hands-on early (models, dashboards, metric definitions)

• Establish clear, lightweight data governance: definitions, documentation, and change management

• Partner closely with Engineering to ensure reliable, well-understood data flows without owning core platform infrastructure

• Design how insights are delivered so they drive action, not just visibility

• Identify opportunities to automate manual reporting, reconciliation, and operational workflows, including the thoughtful use of AI where it adds leverage

• Act as a strategic thought partner to leadership on performance, growth, and operational efficiency

• Gradually build and lead a small, high-impact data team

What You’ll Own

• Company KPIs and executive reporting

• Standard dashboards used across Operations, Finance, Support, and GTM

• Metric definitions and the data dictionary

• The BI and analytics layer (e.g., Looker, semantic models, reporting tools)

• Governance processes for introducing or changing metrics

• Identification and prioritization of automation and AI opportunities within data and reporting workflows

How You’ll Work (Enterprise Ops Principles in Practice)

• Build things that help everyone: You design data systems and reporting that scale beyond yourself and make the whole company better

• Seek clarity over comfort: You notice when numbers don’t line up, reduce ambiguity, and push toward clear decisions

• Own the outcome: You step in and move things forward, even when ownership or the path isn’t obvious

• Be technically grounded and customer-true: You understand the data, systems, and domain deeply and use that judgment to do right by the business and customers

• Stay curious and open-minded: You explore new approaches (including AI and automation), invite correction, and keep improving without losing attention to detail

Who You Are

• 8–12+ years experience in data, analytics, BI, or related fields

• Experience building or rebuilding a BI function in a growing company

• Comfortable operating as a player-coach — strategic, but willing to get into the weeds

• Strong business intuition; you understand how operational, financial, and go-to-market metrics fit together

• Confident influencing senior stakeholders and navigating ambiguity

• Pragmatic and execution-oriented — you know when “good enough” unlocks momentum

Nice to have

• Experience reducing manual operational work through automation or AI

• Background in fintech, healthcare, benefits, or other regulated environments

• Experience with modern BI stacks and semantic layers

What Success Looks Like

• Leadership trusts and uses a consistent set of metrics to run the business

• Teams spend less time reconciling numbers and more time acting

• Manual reporting and operational overhead decrease through automation

• BI is seen as a strategic partner within Enterprise Ops, not a reporting queue

• The data foundation is strong enough to scale without rework

Compensation: $158,000-$178,000 + 15% bonus

First 3 Months Deliverables

Month 1 — Clarity, Baseline, and Leverage Points

• Agreed-upon list of core company KPIs

• Documented definitions for the highest-impact metrics

• Inventory of existing dashboards, reports, pipelines, and manual data processes

• Identified 2–3 priority data or reporting issues to address first

• Identified top manual workflows (reporting, reconciliation, ops support) suitable for automation

• Initial draft of a data dictionary

Signal: understands the business, the data, and where automation will matter.

Month 2 — Standardization, Early Wins, and Automation Pilots

• Standardized definitions for core operational, financial, and GTM metrics

• 1–2 improved or newly standardized dashboards in active use

• Reduction or consolidation of duplicate/conflicting reports

• Published v1 data dictionary with named owners

• At least one manual workflow reduced or automated (reporting, reconciliation, or data QA)

• Defined lightweight process for requesting or changing metrics/reporting

Signal: delivers visible value and starts reducing operational drag.

Month 3 — Trust, Operating Model, and Scale Readiness

• Finalized core KPI set actively used by leadership

• Executive reporting that ties together Ops, Finance, and GTM performance

• Established data governance rhythm (cadence, approvers, documentation)

• Clear roadmap for:

  • BI improvements

  • Data quality enhancements

  • Further automation and applied AI opportunities

• Defined team operating model (roles, responsibilities, near-term hiring)

Signal: the foundation is solid, trusted, and ready to scale.

Ready to be at the forefront of innovation in K-12 education technology? Lightspeed Systems, serving millions of students and educators with a rapidly growing product line, is seeking a User Acceptance Testing QA Engineer to join our dynamic team. We offer more than just a job—this is an opportunity to grow your career, be recognized for your hard work, and thrive in a supportive and collaborative office environment.

ABOUT THE ROLE

You'll play a critical role in test planning, execution, coordination with cross-functional teams, and ensuring every release meets the high bar our educators expect.

Your responsibilities will include:

• Designing and executing comprehensive test plans and strategies with a focus on teacher and student workflows across Chrome, web, and real-time messaging surfaces.
• Actively participating in Agile Scrum ceremonies, story definitions, and sprint planning alongside product and engineering teams.
• Developing test scenarios from Epics, User Stories, and acceptance criteria, paying particular attention to multi-device, multi-student edge cases that mirror real classroom conditions.
• Identifying, reproducing, and documenting defects with exceptional precision and detail; collaborating with developers and stakeholders for timely resolution.
• Managing UAT environments, triaging issues, and ensuring optimal test coverage across supported platforms (ChromeOS, Windows, Mac) and varying network configurations typical of school environments.
• Maintaining and updating the defect backlog using JIRA.
• Coordinating UAT test efforts with internal teams, customers, and external partners, including gathering feedback from educators and district IT administrators.
• Producing test metrics and delivering detailed reports to drive improvements.
• Supporting production releases and managing the escalation process during support events.
• Validating real-time features such as screen monitoring, screen sharing, device lock, link pushing, and messaging to ensure reliability under realistic classroom-scale conditions.

NOTE:

• This is a hybrid position and several days each week will be required onsite at our Austin, Texas headquarters.
• Sponsorship is not available for this position.

ABOUT YOU

To excel as a QA Engineer on our team, you should have:

• A meticulous, detail-obsessed approach to testing—you catch the subtle regressions and interaction quirks that others miss.
• An understanding of how teachers actually use classroom management software during instruction, and empathy for the educator experience. Prior experience in education, edtech, or K-12 environments is a strong plus.
• Strong project management and planning skills, with the ability to prioritize and balance multiple projects in a fast-paced, high-volume environment.
• Extensive knowledge and hands-on experience with defect management tools, particularly JIRA.
• A solid foundation in manual testing, with the ability to develop thorough test cases and identify edge cases across various platforms.
• Demonstrated ability to collaborate cross-functionally with QA, developers, product managers, and technical leads to resolve defects and clarify requirements.
• Excellent organizational and time-management skills, with strict attention to detail and quality.

Required Knowledge, Skills, and Experience

• Bachelor's degree in a relevant field or equivalent work experience.
• Self-motivated and independent, capable of driving testing efforts with minimal supervision.
• Lightspeed Systems product experience a plus; Classroom experience strongly preferred.
• 3+ years working in cross-functional teams (developers, testers, BAs, TPMs).
• 3+ years working with key-value databases (Amazon DynamoDB is a plus).
• 3+ years applying software QA processes, including automation tools and performance metrics.
• Strong understanding and application of risk analysis in the QA process.
• Experience managing conflict and resolving complex issues quickly and effectively.
• Familiarity with Test Case Management tools for designing, executing, and documenting tests.
• Experience across multiple testing types: UI, API, functional, smoke, regression, cross-browser, mobile.
• Comfort testing across ChromeOS, Windows, and macOS environments, and familiarity with Chrome browser extensions.

Preferred Knowledge, Skills, and Experience

• Strong analytical skills with a data-driven approach to QA.
• Experience querying, writing reports, and presenting actionable insights.
• Experience testing real-time communication features (WebSocket/WebRTC) or multi-user interactive applications.
• Familiarity with K-12 network environments, including web filtering, SSL inspection, and device management (MDM/Google Admin Console).
• Additional Agile certifications are a plus.
• Familiarity with SCCM, GPO, AWS, and other modern deployment/infrastructure tools.

About the Role

Realtor.com is looking for a Director of Engineering, Consumer Enablement to lead the platform and enablement organization that powers all consumer-facing web and mobile experiences. This is a high-impact engineering leadership role responsible for three core pillars: Web & Mobile Platforms, Consumer Services, and Quality Enablement — the foundational systems and tooling that every consumer product team at Realtor.com builds on.

You will lead a multi-team org of ~40 engineers (FTE + contractors), managing senior engineering managers and staff engineers across web platform, mobile platform, component systems, backend services, and quality engineering. You'll report to the VP of Consumer Engineering.

This role is equal parts technical depth and organizational influence. You're not shipping features — you're building the paved path that lets dozens of engineers ship faster, safer, and with higher quality.

What You'll Do

Platform Strategy & Execution

• Own the technical roadmap for web and mobile platform infrastructure, including the MFE architecture (web-islands), CI/CD pipelines, React Router 7 migration (Project Oracle), and headless CMS platform
• Drive the next evolution of Realtor.com's design system (rdc-ui V4: Panda CSS migration) and component ecosystem used across 41 codebases
• Lead the decomposition of legacy monolithic services (Hestia) and the transition to domain-owned GraphQL subgraphs via Pantheon federation

Engineering Enablement

• Define and deliver the "paved path" — standardized patterns, tooling, and guardrails that reduce cognitive load for 100+ consumer engineers
• Own DORA metrics for the org
• Partner with stream-aligned teams (Buyers & Sellers, Search, Personalization, New Homes, Rentals, Mobile squads) as an internal platform provider

Quality at Scale

• Evolve the quality enablement model — shifting quality left through automation, AI tooling, and developer-owned testing
• Oversee the testing pyramid: reducing E2E test reliance, scaling Playwright frameworks, and rolling out the AI Quality Toolkit

Cloud Cost & FinOps

• Own the engineering cost envelope for Consumer Enablement — AWS spend, CircleCI credits, and third-party tooling budgets
• Partner with FinOps and infrastructure teams to instrument cost attribution, identify rightsizing opportunities, and enforce cost-aware development practices across the paved path
• Establish unit cost baselines for key platform operations (e.g., cost-per-deploy, cost-per-test-run) and drive measurable efficiency improvements quarter over quarter

People & Organization

• Lead and develop 3 senior engineering managers and multiple staff engineers across 7 sub-teams
• Create clear career frameworks and growth paths that retain top engineers and set expectations at every level
• Build inclusive team cultures with high psychological safety — where engineers do their best work, managers are effective coaches, and feedback flows in all directions
• Drive hiring rigor: define role profiles, calibrate leveling, and make high-quality talent decisions in partnership with recruiting
• Manage headcount planning, contractor-to-FTE ratios, and capacity allocation across competing priorities in a lean org

AI Strategy & Developer Enablement

• Partner with engineering managers to embed AI practices into daily workflows — code review, documentation, incident response, sprint planning
• Represent the Consumer Engineering perspective in AI investment decisions: what to build internally, what to buy, and what to deprecate

What We're Looking For

Required

• 10+ years of software engineering experience with at least 5 years leading engineering teams, including managing managers
• Bachelor’s degree or equivalent experience
• Demonstrated experience owning platform, infrastructure, or developer tooling organizations — not just product delivery teams
• Deep understanding of modern frontend architecture: micro-frontends, component systems, React, TypeScript, CI/CD pipelines
• Experience with backend GraphQL/API services and federated architecture patterns
• Strong track record of improving engineering velocity and developer experience at scale (DORA metrics, lead time, deployment frequency)
• Excellent cross-functional communication and stakeholder management — able to influence without authority, represent platform value to product and business leaders, and navigate competing priorities across multiple stream-aligned teams

Preferred

• Experience with AI developer tooling strategy: evaluating, deploying, and driving adoption of AI-assisted development tools across an engineering organization
• Hands-on background with FinOps practices: cloud cost attribution, unit economics for platform operations, CI/CD spend optimization, and engineering budget ownership
• Experience with mobile platform engineering (iOS/Android release processes, CircleCI, React Native or native)
• Familiarity with Apollo Federation, GraphQL schema governance, and Pantheon-style API gateway patterns
• Background in quality engineering transformation — shifting from manual QA models to developer-owned quality
• Experience with headless CMS platforms and content-driven architecture
• Familiarity with AWS infrastructure (EKS, Lambda, DynamoDB, CloudFront, ArgoCD)

Tech Stack You'll Own

React · TypeScript · Node.js · GraphQL (Apollo Federation) · NestJS · Swift · Kotlin · AWS (EKS/Lambda/DynamoDB) · CircleCI · ArgoCD · Playwright · Panda CSS · styled-components · New Relic · Splunk

Why This Role

• Org-wide leverage: Everything consumer runs on what this team builds. Your decisions affect 100+ engineers daily
• Clear technical vision: Active initiatives with real momentum — Oracle, CMS, rdc-ui V4, Hestia decomposition — not greenfield ambiguity
• AI-forward culture: The org is actively building and deploying AI-powered tooling with 100% AI adoption as a company goal
• Senior team: You'll work alongside Staff and Sr. Staff engineers who are already deep domain experts
• Real ownership: Full responsibility over people, platform roadmap, and cost envelope — not a coordinator role

What You'll Do:

• Engineer End-to-End Solutions: Design and develop scalable, responsive web applications using React and Node.js/Python that simplify complex enterprise workflows.
• Architect Micro-Frontends: Implement modern frontend architectures that integrate seamlessly with our Salesforce ecosystem and internal microservices.
• Optimize Data Pipelines: Build and maintain high-throughput APIs and event-driven services (using Kafka or AWS EventBridge) that power real-time business dashboards.
• Embed Intelligence: Integrate Generative AI and machine learning models directly into the UI to provide predictive insights and automated task suggestions for our users.
• Champion Quality & DevOps: Drive the adoption of "Shift-Left" testing, CI/CD automation, and observability tools to ensure our enterprise tools are as resilient as our consumer-facing products.
• Collaborate & Mentor: Partner with Product Managers and UX Designers to translate business requirements into technical reality, while mentoring mid-level engineers through code reviews and pair programming.

What You'll Bring:

• Full Stack Mastery: 8+ years of professional experience building and scaling production-grade applications using modern frameworks like React/Next.js and Node.js, Go, Python or Java.
• System Design Fluency: Deep understanding of distributed systems, REST/GraphQL API design, and how to optimize for performance across the entire stack.
• Cloud-Native Mindset: Hands-on experience with AWS (Lambda, ECS, DynamoDB) and containerization (Docker, Kubernetes) in a CI/CD environment.
• Database Expertise: Proficiency with both relational databases (PostgreSQL/MySQL) and NoSQL solutions, including experience handling large-scale data migrations.
• Modern Web Expertise: Strong command of CSS-in-JS, TypeScript, and state management libraries (Redux/Zustand), with a focus on accessibility and performance.
• Agile Leadership: Proven ability to lead features from conception to deployment in an Agile/Scrum environment, making pragmatic trade-offs between speed and technical debt.
• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

How We Reward You:

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degree and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Marketing today is a product discipline. The teams driving growth are built on data, systems, experimentation, and technical execution. We’re looking for a Product Manager, Growth Marketing to own both the technical foundation and business strategy behind scalable marketing programs, starting with Meta, Paid Social and expanding across our growth engine.

We are looking for a growth-minded Product Manager to sit at the intersection of engineering, data, AI, market strategy. This isn't a marketing support role; you are the architect of a technical growth engine, building the consumer-facing products that drive adoption and scale. You will own the marketing strategy, creative direction, and optimization cycles for the products and systems you build.

Leading a multidisciplinary squad of agency partners, data scientists, and business stakeholders, you will tackle one of our most critical challenges: innovating new, seamless ways to convert potential homebuyers. You’ll have the autonomy to experiment, the data to move fast, and the resources to drive massive, measurable impact on our business trajectory.

What You’ll Do:

• Own the end-to-end development and performance of growth marketing platforms (Meta, TikTok, Reddit, etc.), from strategy and system design through execution, measurement, and optimization for buyer, seller, and rental lines of business.
• Identify, design, and launch new marketing products that leverage automation and AI to expand growth capacity, such as systems that accelerate creative production, campaign creation, and experimentation across channels.
• Build and evolve core platforms for media automation, bidding, budget management, and performance optimization
• Partner with Marketing, Analytics, Data Science, and Engineering to design and deliver high-impact growth capabilities across paid channels (SEM, Paid Social, Video, App)
• Translate business and marketing objectives into measurable product outcomes through experimentation, automation, and improved data quality
• Lead product discovery and agile delivery, shipping incremental value while building durable, extensible marketing infrastructure
• Develop AI-enabled and LLM-first workflows that improve decision-making, efficiency, and learning velocity across media programs
• Communicate priorities, progress, and trade-offs clearly to senior stakeholders and cross-functional partners
• Collaborate with external platform partners (e.g., Google, Meta, Apple) to ensure strong integrations and adoption of best practices
• Ensure operational excellence of growth marketing systems, proactively identifying and resolving issues that impact performance or reliability

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

Who You Are:

• A product-minded growth leader who treats marketing platforms and workflows as scalable software products
• Comfortable operating at the intersection of marketing strategy, data, and technology
• Equally strong in strategic planning and hands-on execution, from defining roadmaps to working through detailed workflows and edge cases
• Highly analytical, with a deep interest in experimentation, attribution, and incremental measurement
• Skilled at translating complex, manual marketing processes into automated, repeatable systems
• A strong collaborator who can influence across teams and align stakeholders around shared growth outcomes
• Naturally curious, outcome-oriented, and comfortable navigating ambiguity in fast-moving environments

What You Bring:

• Bachelor's degree in Engineering, Mathematics, Computer Science, Economics, or a related quantitative field.
• 8+ years of experience in marketing operations, data enablement, or marketing technology, with a focus on building systems that support marketing teams.
• Demonstrated experience applying AI/LLMs to operational workflows — such as lead processing, data classification, or automated QA.
• Proven experience working in or leading Agile development processes and planning workflows.
• Proficiency with SQL and a strong understanding of data architecture, pipelines, and measurement.

Bonus Points:

• Experience administering Amplitude or similar product analytics platforms.
• Experience building AI-powered automation workflows using tools like n8n, Zapier AI, or similar platforms to streamline marketing operations.
• Experience using AI to scale creative production and campaign automation
• Familiarity with Hightouch, Fivetran, or similar data integration and reverse ETL tools.
• Experience with tagging and tracking implementations — Google Tag Manager, server-side tagging, or similar.
• Exposure to marketing strategies including performance marketing and brand KPIs
• Experience with Meta or other marketing platforms that require feed management or other technical solutions for scaling
• Background in platform governance — defining standards, documentation, and enablement for shared marketing tools.

How We Reward You:

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

The anticipated base pay rate for this position is 147,000-210,000 USD annually.