As a Customer Success Manager in our Enterprise team you will be part of a team managing some of the world’s biggest and most recognizable brands.  This is a 14 month fixed term contract.

WHAT YOU'LL DO

• Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health  
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.  

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things.  You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing

products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue

learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people.

We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

*Please note: This job posting is for future pipeline building. We are always on the lookout for top talent and would love to start connecting with candidates proactively. As the team is expanding rapidly, we anticipate a role opening up within the next 1–6 months (or potentially sooner).

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
• Execute outbound sales plays created by marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• A track record of top performance or prior success
• Superior verbal and written communication skills
• Self starter who is able to operate in a hyper growth environment
• This role requires in-office participation three (3) days per week in Stripe office

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and

turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Representative (SDR) on the Greater China (GCN) team at Stripe, you’ll support some of the region’s largest and most innovative companies across various industries. You’ll help power Stripe’s growth engine by partnering closely with the Demand Generation and Account Executive teams to qualify leads and build a high-quality sales pipeline. You thrive on engaging with prospects, uncovering their needs, and identifying high-value opportunities. You’re skilled at navigating early-stage sales conversations and energized by both learning new products and articulating their value in complex scenarios.

You also enjoy building – whether it’s improving the demand generation and sales processes, sharpening how we communicate Stripe’s value, or creating tools and assets that help the team scale. If you’re hungry, curious, persistent, and a strong team player, we’d love to hear from you.

For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR.  This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people.

We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
• Execute outbound sales plays created by marketing
• Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
• Prospect into enterprises of all sizes across the APAC region using a variety of tools and outreach methods

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• A track record of top performance or prior success
• Superior verbal and written communication skills
• Self starter who is able to operate in a hyper growth environment
• Native fluency in Mandarin Chinese is required for this role, as it involves working primarily with companies from the Greater China region
• This role requires in-office participation three (3) days per week in our Singapore office

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our AUNZ Marketing team's mission is to engage priority audiences through impactful and relevant marketing programs and events to drive growth in the adoption of Stripe’s solutions. Marketing is a sales-aligned team, partnering closely with our Go-To-Market organisation, including Sales, Sales Development, Solutions Architects, Partnerships, and others.

This role leads our Startup marketing program and partners with our Startup Go-To-Market team, supporting venture-backed and bootstrapped startups and investor communities across AUNZ.

What you’ll do

This is a Startup field marketing role with a strong ecosystem and community focus. You will be responsible for building on Stripe’s reputation to increase Startup’s consideration of Stripe, build Startup communities with Stripe and drive pipeline and revenue growth across Stripe’s Startup segment by combining demand generation, account-based marketing, and community-led engagement with founders and operators, as well as their investors and partners.

In this impactful role, work closely with Sales, Startup Partnerships and cross-functional partners to define and execute Startup-focused marketing strategies that generate high-quality leads, build pipeline, and accelerate revenue growth.

You will:

• Spearhead Stripe’s AUNZ startup marketing and community strategy, creating and delivering programs designed to engage founders and operators
• Define and execute Startup marketing strategies and field programs that generate pipeline and revenue across Startup accounts.
• Design and deliver programs that combine thought leadership, ecosystem engagement, and demand generation to support customer acquisition and expansion.
• Partner closely with Sales to identify strategic opportunities within target accounts and run coordinated marketing initiatives aligned to territory and account plans.
• Experiment with new ways of engaging startup communities, leveraging best practices from both within Stripe and the broader industry, and sharing learnings across the team to scale what works.

Responsibilities

• Develop and implement a startup audience marketing and ecosystem engagement strategy across AUNZ in collaboration with Demand Generation, Product Marketing, Startup Sales, and Partnerships teams.
• Design and lead community-driven and field marketing programs, including Stripe-hosted events, partner activations, and ecosystem initiatives that drive engagement and pipeline.
• Manage marketing programs with VC firms, accelerators, incubators, and startup ecosystem partners to create valuable community experiences and demand generation opportunities.
• Develop and execute segment marketing strategies and field programs to engage target personas and generate opportunities within existing and new Startup accounts.
• Define and run full-funnel, segment-specific plans including digital marketing, campaigns, ABM, virtual and in-person events, partner/co-marketing, and third-party sponsorships.
• Partner with Product Marketing and Campaigns to create and amplify industry content that accelerates buyer progression and supports field teams (e.g. case studies, playbooks, solution briefs, customer stories, ROI frameworks).
• Partner closely with Sales leadership, account teams, and Sales Development to co-build territory and account plans and ensure marketing programs convert into pipeline and closed business.
• Coordinate with APAC Demand Generation, Partner Marketing, Product Marketing, and regional teams to localise global initiatives for relevance in the AUNZ market.
• Own and report on marketing performance metrics for Startups (lead quality, pipeline contribution, conversion rates, customer growth, and retention), using data and field feedback to continuously optimise programs for scale and efficiency.

Who you are

We’re looking for an experienced startup field marketer who is looking for an opportunity to join a dynamic and fast growing company in an exciting category.  Stripe values results orientated, users first, macro-optimistic and curious individuals who really, really, really care.  If that sounds like you and you meet the following requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of relevant B2B marketing experience in the AUNZ Startup Technology market (including VC and PE partnerships) including specific experience with event management, field marketing, Account-based marketing and multi-touch campaigns to generate demand.
• Proven track record of defining and executing B2B marketing strategies that deliver against funnel metrics and KPIs.
• Strong written and verbal communication skills, including being able to convey complex topics with simplicity
• Experience scaling through/and or leveraging agency and contractor resources.
• Understanding and/or experience with CRM/Salesforce, account-based marketing, events marketing and email marketing tactics and technology

Preferred qualifications

• A startup mentality with a bias to action and the ability to flex in a fast-paced industry and work environment.
• Experience marketing B2B cloud services and/or software solution 
• Superb organisation and project management skills and the capacity to manage multiple complex projects at once.
• Excellent analytical skills with the ability to craft actionable insights from complex data; experience applying AI, large language models (LLMs) and agent-based tools to marketing problems.
• Resourceful, creative and dedicated to achieving operational and creative excellence.
• Experience delivering tailored marketing content and experiences for customer segments spanning from early stage startups to the largest enterprise companies.
• Understanding of the payments, financial technology, and/or ecommerce industries and partner ecosystems, especially the VC and PE investor ecosystem within AUNZ.
• Demonstrated success delivering marketing programs with and through VC firms, accelerators, incubators, and startup ecosystem partners.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Startup SMB & Commercial Account Executive team at Stripe drives Stripe’s future growth engine by building relationships with prospective clients and turning them into happy Stripe users in Australia.

What you’ll do

As a Commercial Segment Account Executive you will work with prospective and new-to-Stripe users to help grow their business. You'll manage the full sales cycle through to onboarding and growing new users.  

Responsibilities

• Identify high-potential prospective users from your territory and develop Strategies with the business development team to outbound to leads
• Own the full sales cycle from lead to close for startups and small/medium businesses
• Lead and contribute to team projects to develop and refine our sales process
• Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory and inform our APAC product roadmap

Who you are

You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO. You have experience working with large SMB and midmarket businesses. You have an understanding of the buyer journey and can lead short, single stakeholder deals as well as complex multi-party sales in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. As a member of the team, you'll incubate and launch new sales channels for prospective users. Finally, you'll develop scalable strategies and repeatable processes that enable us to amplify the number of new businesses joining Stripe. 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of sales or prospecting experience, preferably at a technology company, with a track record of top performance
• Ability to understand the Stripe API and build great relationships with highly technical customers
• Ability to understand complex requirements and craft custom solutions
• Strong analytical and quantitative capabilities including comfort with basic financial modeling
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our AUNZ Marketing team's mission is to engage priority audiences through impactful and relevant marketing programs and events, in order to drive growth in the adoption of Stripe's solution offerings. Marketing is a sales-aligned team, partnering closely with the Go To Market organisation, which includes Sales, Sales Development, Solutions Architects, Partnerships, and others. Our team works across all customer segments and at each stage of the customer lifecycle journey. The key segments in our Go To Market organization include Enterprise, Digital Native and Software Platform Businesses, which all fall under the enterprise remit. As a member of the AUNZ team, this is a great opportunity to build and have an impact on the business.

What you’ll do

You’ll be part of the AUNZ Marketing team and be able to craft our enterprise marketing strategy while developing a strong trusted relationship working hand-in-hand with sales teams to drive successful user outcomes. The Enterprise Marketing Manager - AUNZ will develop and execute the enterprise marketing strategy and programs that deliver high-quality leads, sales pipeline, and ultimately revenue.  

Whilst an enterprise playbook exists we want you to be creative in finding new ways of engaging enterprise buyers, leveraging best practices from both within Stripe and the industry more broadly and being experimental in your efforts.  

Responsibilities

• Develop the enterprise marketing strategy and execute field marketing programs across enterprise customer segments (established enterprises, digital native businesses, software platforms) that elevates the Stripe brand, engages our key personas and ultimately generates new opportunities within existing and new enterprise accounts. 
• Define and execute full funnel marketing plans including but not limited to digital marketing, campaigns, ABM, virtual and in-person events, and third party tradeshows and conferences as well as amplifying Stripe brand with users’ voices though case study production.
• Partner closely with cross functional stakeholders including the Asia Pacific Demand Generation team and Partner Marketing to dovetail strategy and plans for the enterprise segment and leverage centralised programs to extend your reach and generate pipeline.
• Own the key marketing business and revenue metrics across the sales funnel (pipeline) and customer growth and retention and track, measure, and communicate program results, continually optimising for efficiency and scale.
• Build an optimistic and strong partnership with the sales organisation that includes joint strategy and planning with leadership, account and territory planning with sellers and joint business development with sales development representatives to ensure feedback and improvements are continually applied to future planning cycles. 

Who you are

We’re looking for an experienced enterprise field marketer who is looking for an opportunity to join a dynamic and fast growing company in an exciting category. Stripe values results orientated, users first, macro-optimistic and curious individuals who really, really, really care.  If that sounds like you and you meet the following requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of relevant B2B marketing experience in the AUNZ Enterprise Technology market across multiple customer segments including specific experience with event management, field marketing, Account-based marketing and multi-touch campaigns to generate demand.
• Proven track record of defining and executing B2B marketing strategies that deliver against funnel metrics and KPIs.
• Strong written and verbal communication skills, including being able to convey complex topics with simplicity.
• Experience scaling through/and or leveraging agency and contractor resources.
• Understanding and/or experience with CRM/Salesforce, account-based marketing, events marketing and email marketing tactics and technology

Preferred qualifications

• A startup mentality with a bias to action and the ability to flex in a fast-paced industry and work environment.
• Experience marketing B2B cloud services and/or software solutions.
• Superb organisation and project management skills and the capacity to manage multiple complex projects at once.
• Excellent analytical skills and the ability to craft actionable insights from complex data.
• Resourceful, creative and dedicated to achieving operational and creative excellence.
• Experience delivering tailored marketing content and experiences for customer segments spanning from early stage startups to the largest enterprise companies.
• Understanding of the payments, financial technology, and/or ecommerce industries and partner ecosystems.
• Demonstrated success delivering marketing programs with and through consulting and technology partners.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Marketing organization is undergoing a fundamental transformation in how it works. We're building a team of Forward Deployed AI Accelerators (FDAs) embedded directly with marketing cohorts to make AI the default mode for all work — not an occasional tool, but the foundation of how every marketer at Stripe executes.

Today, marketers are already achieving remarkable results: building their own data dashboards, creating agents that compress multi-day processes, and authoring tools that accelerate workflows. The FDA team exists to take what's working and systematically scale it across the entire marketing organization.

What you'll do

As a Forward Deployed AI Accelerator, you'll be embedded with a group of approximately 20 marketers organized by functional team, shared workflow, or location. You'll build alongside them, and you will help them fundamentally change how they operate. Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool.

Responsibilities

• Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs
• Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities
• Coach and partner with each marketer through a progressive journey: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency
• Teach marketers to build and iterate on their own tools over time, creating independence
• Recognize patterns across your cohort and systematically scale what works — a tool built for one marketer should become reusable for their peers
• Document every tool, playbook, and transformation pattern you build so the entire FDA team can use each other's work
• Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success
• Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work
• Prepare marketers for an agentic future — not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows

Who you are

We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work — not as a novelty, but as your default operating mode.

• You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory — you've built things that changed how real work gets done. You can build in real time alongside the people you support.
• You are an exceptional coach and communicator. You can meet people wherever they are. You create desire for progress, and you adapt your approach to each person.
• You understand marketing work. You either have direct experience in marketing or can quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it.
• You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions.
• You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who could succeed in many roles at Stripe.
• You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter.
• You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment.

Minimum requirements

• 5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration
• Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot — building with it)
• Track record of coaching, teaching, or enabling others — formally or informally — with evidence that people you've helped actually changed how they work
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
• Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting ~20 marketers at varying stages of their AI journey)

Preferred qualifications

• Experience in marketing, marketing operations, growth, or a closely adjacent function
• Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Codex, custom agent frameworks, API integrations, workflow automation tools)
• Experience with change management, organizational transformation, or large-scale enablement programs
• Familiarity with marketing technology stacks (e.g., Marketo, Salesforce, analytics platforms, content management tools)
• Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team
• Background in consulting, solutions engineering, technical account management, or other client-facing technical roles

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The AUNZ Platforms team brings together seasoned sales professionals who win and scale high‑growth SaaS platforms across Australia and New Zealand market. We sell Stripe’s platform solutions to strategic customers, helping them unlock new revenue opportunities and make payments a clear commercial advantage for their businesses.

What you’ll do

As Head of Platforms, Sales (AUNZ) you’ll play an instrumental role in fueling Stripe’s growth in the region through new customer acquisition and expansion within existing accounts. You’ll lead and coach high‑performing sales executives to hit ambitious targets, while also rolling up your sleeves to run strategic, C‑suite conversations and close large, transformative deals. You will own go‑to‑market execution for the segment, partnering closely with sales leadership, marketing, product and PMM to align strategy, refine motions, and ensure seamless execution from pipeline generation through to renewal and expansion.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Platform segment across AUNZ
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Be accountable for increasing revenue and new client acquisition at high rates of growth
• Driving deal strategy and execution including strong pipeline development, opportunity/renewal management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Minimum requirements

• 12+ years of relevant sales experience, 4+ years of people management experience
• Experience working with the AUNZ markets
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms

As a Senior Business Development Representative (BDR) at Recorded Future, you will drive pipeline growth across enterprise accounts in Australia & New Zealand, working alongside our APJ sales team.

You’ll partner with Account Directors to engage senior decision-makers, open doors into new organisations, and create new business opportunities. This is a high-impact role with a career path into Account Director positions.

At Recorded Future, you’ll build a strong foundation in Threat Intelligence, understanding how cyber threats, geopolitical events, and emerging risks impact organisations, and use those insights to have more meaningful conversations with security and technology leaders. You’ll learn how to connect external risk to business impact and decision-making, with exposure to how organisations monitor and respond to cyber threats.

What You’ll Do:

• Outbound Prospecting: Identify and engage senior stakeholders within target accounts using a thoughtful, multi-channel approach (phone, email, LinkedIn)
• Inbound Follow-Up: Engage and qualify marketing-generated leads from events, webinars, and campaigns
• Meeting Generation: Consistently book high-quality meetings into key accounts, aligned with Account Director priorities
• Pipeline Creation: Ensure meetings convert into qualified opportunities and contribute to revenue pipeline
• Account Collaboration: Work closely with Account Directors to prioritise accounts, map stakeholders, and develop targeted messaging and outreach strategies
• Discovery: Run effective first conversations to understand challenges, qualify interest, and secure next steps

What You’ll Bring:

• 2+ years of outbound BDR/SDR experience in SaaS or technology sales
• Track record of hitting or exceeding activity and pipeline targets
• Confidence engaging with senior stakeholders (Director level and above)
• Strong communication skills, clear, concise, and professional
• Highly motivated, coachable, and eager to grow into an Account Director role
• Experience with Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator
• Passion for cybersecurity and a clear ambition to build a career in technology sales
• Must be based in Sydney or Melbourne, with ability to attend the office at least 2 days per week
• Willingness to travel internationally and attend marketing events across Australia, as required

#LI-Remote

About the Role

We're building the infrastructure that lets companies actually activate their data, not just store it. As the first Account Executive selling into Japan you'll help define how we bring Hightouch to a region where data infrastructure is evolving fast, and enterprises are hungry for modern solutions.

You'll be building a pipeline from scratch, running full sales cycles with enterprise accounts, and testing what resonates in APAC markets. You'll work directly with founders to shape our regional go-to-market strategy, influence product priorities based on what you're hearing in the field, and close deals that move the needle. This isn't about executing someone else's playbook—it's about writing it.

We're looking for an AE who's as comfortable running outbound campaigns as they are running executive-level discovery calls. You'll build relationships with data leaders, marketing executives, and technical buyers. You'll also partner closely with our product and customer success teams to ensure what we're selling actually solves real problems. You will also manage the relationship with our Reseller Partner in Japan. 

What this looks like:

• Building and owning your pipeline through outbound prospecting, strategic networking, and partner relationships
• Running enterprise sales cycles from first touch to close—discovery, technical demos, negotiation, and everything in between
• Testing messaging and positioning specific to APAC markets, then feeding insights back to refine our global strategy
• Collaborating with product and engineering to represent customer needs and influence our roadmap
• Establishing Hightouch's presence in the region—finding early design partners, building case studies, and creating momentum

You'll be great here if you have:

• 3-5 years experience selling complex enterprise SaaS to the Japanese market 
• Background in a BDR/SDR role, with strong outbounding skills.  
• Managed reseller partnerships before

If you're energised by ground-floor work where there's no established playbook yet, you'll fit right in. 

SUMMARY

The Manager, Analytics is responsible for leading a team of BI developers and analysts to deliver reliable, high-performance business intelligence solutions in line with company strategy. This role emphasizes data modeling, ETL development, dashboard/report creation, and ensuring robust data pipelines. The Manager will collaborate closely with Product Management, IT, and business stakeholders to translate analytical needs into actionable insights, supporting data-driven decision-making company-wide.

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning a diverse set of industries.

If residing within commutable distance to our Newcastle office or Sydney office, a hybrid schedule would be offered (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance but who still reside in Australia.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, mentor, and develop a team of BI and analytics professionals, including guidance on best practices for data modeling, ETL, and reporting.
• Collaborate with product managers, business units, and stakeholders to gather and clarify BI requirements and to translate them into scalable technical solutions.
• Architect, enhance, and support data warehouses and analytic data marts, primarily utilizing Jasper Server, Power BI and Snowflake.
• Oversee the design, implementation, and optimization of ETL processes to ensure the accuracy and timeliness of data integrations from multiple sources.
• Ensure projects are tracked in JIRA, with thorough code reviews, data quality checks, and UAT/testing prior to deployment.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives for the BI and Analytics team.
• Drive continuous improvement in BI processes, adoption of new tools/technologies, and foster a culture of data quality and governance.
• Troubleshoot and resolve data issues, working with engineering and business teams as needed to remove blockers.
• Ensure smooth collaboration with engineering, infrastructure, and business analysts to provide actionable BI solutions across teams.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• B.S. in Computer Science, Information Systems, Data Analytics, or related field, or equivalent experience.
• Deep expertise in SQL, including writing complex queries and performance tuning.
• Extensive hands-on experience with multiple reporting and BI tools such as Jasper Server, MicroStrategy, Sisense, SQL Server Reporting Services (SSRS), Power BI etc .
• Extensive hands-on experience with multiple database platforms such as MySQL, Postgresql, Snowflake.
• 3+ years in a BI/Analytics management or senior/lead BI developer role within a software development company.
• Experience architecting and supporting distributed BI systems/cloud analytics solutions.
• Strong understanding of data warehousing principles, data modeling (star/snowflake schemas), and data governance.
• Proven success managing multiple projects with Agile methodologies, especially involving large data sets and complex reporting requirements.
• Excellent interpersonal and communication skills, with a demonstrated ability to translate technical work into business value for non-technical audiences.

#LI-REMOTE

About the Team

Our Restaurant Acquisition team is the engine behind DoorDash's growth across Australia. We identify, pitch, and sign new SMB restaurant partners bringing the best local dining onto the platform and expanding selection for customers in every market we serve.

About the Role

As an Account Executive, you'll be responsible for acquiring our new SMB restaurant partners for DoorDash. You'll own the full sales cycle: from prospecting and outreach to pitching, negotiating, and signing, building a strong pipeline of high-quality merchants that fuel marketplace growth.

Working cross-functionally with Marketing, Operations, Customer Success and Strategy teams, you'll leverage market insights and competitive intelligence to win in your territory and convert top prospects. 

Please note: this is a highly field-based role requiring regional and interstate travel (including overnight travel and occasional week-long trips). Candidates must hold a valid full driver’s licence and be comfortable with travel requirements that may vary based on business priorities and market needs.

You're excited about this opportunity because you will…

• Hunt and close new restaurant partners: pitch and sign SMB restaurants from iconic local favourites to exciting up-and-coming venues
• Own your patch: develop and execute a strategic acquisition plan that prioritises high-value prospects and closes selection gaps in key markets
• Use data to win: leverage market intelligence, competitive insights, and platform data to build compelling pitches and prioritise outreach
• Navigate objections and negotiate commercially: tailor proposals that demonstrate clear value, handle competitive pushback, and close deals that set partners up for long-term success
• Collaborate cross-functionally with Marketing, Operations, and Post-Sales teams to ensure a seamless merchant onboarding experience and strong speed to first order
• Be a market expert: stay across competitor activity, local dining trends, and merchant sentiment to inform your approach and feed insights back to the wider business
• Lift the team by sharing winning tactics, pipeline best practices, and helping those around you succeed

We’re excited about you because…

• 4+ years of experience in B2B sales, business development, or new business acquisition
• Proven track record of meeting or exceeding sales targets and closing new business
• Strong prospecting and pipeline management skills with a hunter mentality
• Commercial acumen with the ability to craft compelling value propositions and negotiate effectively
• Clear, confident communicator — equally persuasive on the phone, over email, and in person
• Thrive in high-growth, high-pace environments; competitive, adaptable, and solutions-focused
• A genuine team player — collaborative by nature and committed to helping others win
• Hold a valid full driver’s licence 

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

We are looking for an Associate to join our COO function focused on supporting the setup, expansion, and ongoing maintenance of Power and Gas markets across APAC and Europe. This position plays a key role at the intersection of trading, operations, and strategy.

The successful candidate will be responsible for managing market access, handling contracts and documentation, supporting regulatory processes, and coordinating across internal and external stakeholders. The role also involves analysing market opportunities and barriers, helping to ensure the firm is optimally positioned within the global commodities trading landscape.

This is a high-impact position offering broad exposure to commodities trading, with close interaction across trading, risk, compliance, legal, technology, and operations teams globally.

Role Responsibilities

• Establish and onboard access to new Power and Gas markets across APAC and Europe
• Maintain and optimise existing market access, ensuring compliance with exchange and regulatory requirements
• Analyse and assess new market opportunities, including barriers to entry and operational considerations
• Support the daily operational oversight of the APAC commodities business
• Contribute to improving processes related to market setup and ongoing maintenance
• Assist in coordinating key project build-outs and strategic initiatives across multiple teams
• Track deliverables, timelines, and dependencies to ensure successful execution
• Communicate with counterparties, exchanges, and brokers regarding market access, documentation, and operational matters
• Act as a liaison between trading teams and internal stakeholders to ensure effective information flow
• Support the development and enhancement of tools and systems required for Power and Gas market participation
• Prepare, review, and submit contracts, onboarding documentation, and regulatory filings
• Assist in interpreting and communicating regulatory requirements across jurisdictions
• Provide ad hoc support to the COO team on strategic and operational initiatives
• Support the Danish and APAC Commodities teams with day-to-day activities
• Assist with internal meetings, materials preparation, and follow-ups

Requirements

• Minimum 2+ years of experience in a similar role within financial services, trading, or operations
• Prior experience in commodities markets, with a strong preference for Power and/or Gas, is essential
• Ideally degree qualified (or equivalent), though not mandatory
• Strong written and verbal communication skills in English
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and a proactive, problem-solving mindset

QRT is an equal opportunity employer. We believe diversity is essential to our success and foster an environment where employees can work openly and respectfully to achieve shared goals. Alongside professional growth, we offer initiatives and programmes that support a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

We are seeking a motivated and versatile Production Support Engineer to join our Sydney office. This permanent role is ideal for candidates who thrive in dynamic environments, are eager to support multiple technology streams (frontend, backend, risk, data), and possess a strong drive for both operational excellence and development innovation.

What you will do:

Production Support (50%)

• Provide comprehensive user and system support across all technology streams.
• Monitor, maintain, and troubleshoot production systems to ensure stability and reliability, with a particular emphasis on data platforms and processes.
• Respond promptly to incidents and service requests, diagnosing and resolving issues affecting data flows, trading applications, and related infrastructure.
• Perform daily health checks and validation of trading and data systems before market open, ensuring all components are operational.
• Manage and support static and dynamic databases, including troubleshooting data integrity issues and performing routine maintenance.
• Coordinate with development, risk, and business teams to resolve data-related issues and implement fixes or enhancements.
• Support release management activities, including deployment, verification, and rollback procedures for data and trading applications.
• Maintain and update documentation for operational procedures, incident response, and data workflows.
• Ensure compliance with internal controls, regulatory requirements, and best practices for data management and system support.
• Participate in root cause analysis and post-incident reviews, focusing on continuous improvement of data stream reliability and performance.
• Provide user support and training for data-related tools and processes, acting as a key contact for data stream queries and troubleshooting.
• Collaborate with global support teams to share knowledge, escalate issues, and drive resolution of complex data stream problems.
• Support evening and weekend operations as required, ensuring critical data and trading systems remain available and performant.

Development & Automation (50%)

• Design and implement automation tools to streamline operational workflows.
• Develop scripts and applications for data quality checks, monitoring, alerting, and recovery processes.
• Work on projects involving cloud technologies, CI/CD pipelines, and performance optimization.

Requirements

• 3+ years in a technical support role, ideally within trading or financial services.
• 2+ years of development experience (Python essential; C# highly desirable).
• Experience with AWS/cloud platforms, cloud monitoring and automation.
• Experience with Bash and PowerShell scripting.
• Experience with Windows desktop/server and Linux OS administration.
• Strong relational database skills (SQL Server, Postgres).
• Experience supporting trading platforms and infrastructure.
• Strong problem-solving and business analytics capabilities.
• Ownership mindset with a commitment to issue resolution.
• Excellent written and oral communication skills.

Good-to-have:

• Motivated to support diverse technology streams and learn new domains.
• Ability to work independently and as part of a global team.
• Proactive in identifying opportunities for automation and process improvement.
• Comfortable with fast-paced, high-pressure environments.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

We are seeking a pragmatic and commercially oriented Production Support Engineer with a strong Site Reliability Engineering (SRE) orientation to join our Risk Technology team. This role is primarily focused on ensuring stability, availability, and performance of critical trading, risk, and PnL systems in a fast-paced production environment.

The ideal candidate will have a solid background in supporting production systems, combined with an SRE mindset focused on automation, reliability, and continuous improvement. You will be responsible for monitoring live systems, managing incidents, troubleshooting complex issues, and driving initiatives that enhance system resilience and reduce operational overhead.

In addition to hands-on production support, you will contribute to improving system reliability through automation, proactive monitoring, and collaboration with development and infrastructure teams. You will play a key role in bridging support and engineering by identifying recurring issues, performing root cause analysis, and implementing long-term fixes aligned with SRE principles.

You will work closely with internal and external teams to ensure effective management, scalability, and reliability of the QRT Risk Technology stack while maintaining a strong focus on business continuity and operational excellence.

What will you do

• Provide end-to-end production support alongside the global team for post trade flows, ensuring high availability and performance
• Monitor production systems, investigate alerts, and respond to incidents in a timely manner
• Automate repetitive operational tasks to reduce manual intervention
• Perform root cause analysis (RCA) and implement preventive measures
• Troubleshoot issues across applications, infrastructure, and data layers
• Collaborate with development teams to improve system stability and release quality
• Ensure data quality and integrity across risk and PnL workflows
• Participate in on-call rotations and handle production incidents
• Participate in operational processes improvements, incidents management, and resolutions

Requirements

• Strong understanding of production support and incident management processes
• Experience with operating and configuration of monitoring, alerting, and logging tools
• Good understanding of system architecture and cloud technologies (AWS preferred)
• Proficiency in Python for troubleshooting and automation
• Strong analytical, problem-solving skills and ability to function independently.
• Ability to work in a fast-paced, business-critical environment
• Effective communication skills across technical and business stakeholders
• Commercially oriented mindset with focus on business impact
• Prior experience in finance is preferred but not required

Your present skillset

• 4+ years of experience in production support, or software engineering
• Strong Python skills and (good to have ) understanding of object-oriented programming
• Experience using pandas DataFrame for data analysis
• Experience with cloud platforms (AWS preferred)
• Experience with monitoring tools such as Prometheus, Grafana, or similar
• Strong problem-solving skills with a proactive approach
• Clear communication skills and ability to articulate complex ideas
• Good time management and prioritization skills
• Familiarity with risk and PnL concepts (good-to-have)
• Exposure to time-series data and tools like InfluxDB (good-to-have)
• Familiarity with REST APIs, Containers, Kubernetes, and SQL Server (good-to-have)
• UI development experience with Plotly Dash and/or Streamlit (good-to-have)

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

We seek an exceptional researcher specializing in Machine Learning with particular expertise in areas such as Code-oriented LLMs, Agentic Systems, Reinforcement Learning and Reasoning Models. The ideal candidate will demonstrate a strong track record of publishing in top-tier conferences and journals (e.g., NeurIPS, ICML, ICLR, ACL).

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

Responsibilities

• Conduct cutting-edge research in Machine Learning in areas such as Code LLMs, Reasoning Models, Agentic Systems and Reinforcement Learning
• Publish influential research outcomes in top-tier Machine Learning conferences and journals (e.g., NeurIPS, ICML, ICLR, ACL)
• Collaborate closely with other Research Scientists and Research Engineers, as well as our Engineering teams to translate cutting-edge research into practical solutions applicable in commercial database products
• Mentor intern researchers, fostering a collaborative and productive research environment

Qualifications

• Ph.D. in Computer Science, Computer Engineering, or a closely related field with a specialization in Machine Learning
• Proven track record of impactful research publications in top-tier Machine Learning conferences and journals (e.g., NeurIPS, ICML, ICLR, ACL)
• Post-PhD industry experience of applying computer science concepts to large scale software development problems is a plus
• Experience in building research prototypes and conducting rigorous empirical studies to validate theoretical models
• Excellent technical communication skills, verbal and written, with the ability to collaborate across teams

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

MongoDB is growing its team in Sydney, focusing on building intelligent tools that help customers understand and modernise their application codebases. The Application Modernisation Platform (AMP) guides customers through the entire journey of modernising their applications — from legacy relational platforms to modern, scalable systems built on MongoDB. The App Analysis & Modelling team owns the critical first stage of this journey: building the context that powers everything downstream. The team builds code analysis tools that construct code dependency graphs and generate deep insights for codebases, giving customers a clear understanding of their existing applications before transformation begins. The team also designs schema recommendation engines that analyse signals such as existing relational schemas and query patterns to inform data modelling decisions. Our work sits at the intersection of analysis, data modelling, and AI — helping developers make confident, data-driven decisions as they transition to MongoDB.

We are looking for a Senior Software Engineer who is passionate about building scalable backend systems and applications. As we expand our use of AI to power smarter analysis and recommendations, the ideal candidate will bring strong backend engineering fundamentals with the ability to contribute across the full stack. You will collaborate closely with product management and other engineering teams to design and deliver cutting-edge features that guide customers through complex modernisation journeys.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

The ideal candidate will have

• 5+ years of commercial software development experience with strong proficiency in Python and/or Java
• Extensive Experience designing and building scalable, high-performance APIs and backend services
• Solid understanding of relational data modelling and SQL (Oracle, PostgreSQL, MySQL, or similar), including schema design and query optimisation
• Good understanding of algorithms, data structures, and their time and space complexity
• Experience with frontend development using React and TypeScript, or a demonstrated willingness and ability to work across the full stack
• Degree in Computer Science or a similar field, or equivalent practical experience
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to have

• Experience building AI-powered features, including working with Large Language Models (LLMs) and agentic workflows
• Experience with code analysis, static analysis tooling, or building tools that traverse and interpret code structures programmatically
• Familiarity with MongoDB
• Experience with cloud-native distributed systems (e.g., Kubernetes or similar)
• Contributions to open-source projects

Position Expectations

• Contribute high-quality, well-tested code to the App Analysis & Modelling team’s backend and frontend services
• Design and build scalable APIs and data pipelines that power code analysis and schema recommendation features
• Collaborate effectively with Product Management, other engineers, and designers to build and deliver on the product roadmap
• Participate actively in code reviews to enforce best practices and maintain a high bar for code quality
• Give and solicit feedback on technical design documents and pull requests
• Help troubleshoot and resolve complex technical issues across the stack
• Perform tasks related to engineering process such as CI/CD, quality, and testing

Success Measures

Within the first three months, you will have:

• Familiarised yourself with the MongoDB database and aggregation language
• Familiarised yourself with the backend tech stack including Python, Java, and our API infrastructure
• Set up your software development environment and begin contributing to the codebase
• Started collaborating with your peers and contributed to code reviews and design discussions

Within six months, you will have:

• Familiarised yourself with the full stack including the React/TypeScript frontend
• Worked on and delivered a large-scale feature in the product
• Contributed to and helped deliver multiple product releases
• Reviewed and contributed to scope and technical design documents

Within twelve months, you will have:

• Become a key contributor to the team, capable of owning complex features independently
• Delivered at least one large-scale feature that spans the entire tech stack
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

The MongoDB Developer Productivity team provides a highly leveraged foundation of shared tools and services that support our product development process. We succeed when MongoDB product and engineering teams are able to deliver the best solutions to our customers through a highly effective software development process.

The Performance Infrastructure Team aims to make it as easy as possible for MongoDB engineers to test and improve the performance of MongoDB products. As a Software Engineer 2, you will work closely with performance-focused engineers across the organization to design, build, and maintain our world-class performance benchmarking system and supporting tooling.

This role requires a hybrid working model based out of our office in Sydney, Australia.

What we are looking for in you

• A Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Software Engineering, or a related field.
• A solid foundation in computer science fundamentals (data structures, algorithms, software design) and an ability to apply them to real problems.
• Proficiency in at least one modern programming language; Python is strongly preferred for this role, but experience in languages such as Go, Java, C++, or similar is also valuable.
• Experience writing and testing software via internships, personal projects, open source contributions, coursework, coding competitions, or research. You can point to code you’ve written that you’re proud of, and explain the trade-offs you made.
• An interest in or exposure to modern software delivery practices (e.g., CI/CD, containers, cloud platforms, observability tooling), and curiosity to go deeper. Prior hands-on experience is a plus but not a requirement for success in this role.
• Growing skills in clear written and verbal communication: you can explain what you’re working on, ask good questions, and incorporate feedback. You’re motivated to keep improving in this area.
• A growth mindset: you seek feedback, learn from mistakes, and look for opportunities to take on slightly more complex work over time.
• We do not expect you to arrive as a performance expert or infrastructure specialist. We are looking for early-career engineers who are excited to learn how large-scale systems are built, measured, and improved, and who want to grow into owning more complex projects over time.

What you'll find at MongoDB

As a Software Engineer 2 on Performance Infrastructure, you will:

• Design, implement, and test features and bug fixes in our performance tooling and infrastructure, primarily using Python, with guidance from more senior engineers where needed.
• Contribute to performance workloads and benchmarking pipelines used to evaluate MongoDB across releases, platforms, and configurations, helping the broader organization understand how changes affect our products.
• Maintain and improve existing performance testing software by refactoring code, improving test coverage, and simplifying developer experiences for MongoDB engineers who use our tools.
• Work with teammates to debug and diagnose performance or reliability issues, learning how to use internal observability tools, logs, traces, and metrics to narrow down root causes.
• Participate actively in code reviews, both as an author and as a reviewer, asking clarifying questions and incorporating feedback to improve code quality and maintainability.
• Help keep our documentation, runbooks, and “getting started” guides for performance tooling accurate and approachable, especially for other early-career engineers and internal users.
• Build strong working relationships with engineers across MongoDB, representing user needs and pain points you encounter in your work and through support requests from other teams.
• Over time, take end-to-end ownership of small-to-medium-scoped projects, including breaking work into incremental pieces, communicating progress, and delivering improvements that meaningfully impact developer productivity and performance testing reliability.
• You will be supported by a manager and teammates who will help you scope your work appropriately for your experience level, while expecting you to become increasingly independent as you grow in the role.

Success measures

We measure success for this role along both impact and growth, consistent with MongoDB’s expectations for early-career software engineers.

In 1 month

• You have a basic understanding of our primary tools, systems, and team workflows, and can set up and run our core performance workloads locally or in CI with guidance.
• You have completed several small, well-scoped tasks (documentation fixes, simple bug fixes, or small quality-of-life improvements) and learned our code review and release processes.
• You are comfortable asking questions, pairing with teammates, and using internal channels to get unblocked.

In 3 months

• You are independently productive in familiar areas of the codebase, taking well-defined tickets from design to implementation, test, and deployment with limited supervision.
• You have contributed meaningfully to at least one performance-related feature or improvement, such as a new workload, better observability, or test stability work, and can explain its impact on our users (MongoDB engineers) and downstream teams.
• You troubleshoot and resolve moderately complex bugs with help from teammates, and you routinely file clear follow-up tickets when you discover gaps in tests, docs, or tooling.

In 6 months

• You can own small-to-medium complexity projects in areas you know well, including breaking work into incremental changes, estimating effort with your manager, and keeping stakeholders up to date on progress and risks.
• You show good judgment in balancing quality and velocity, knowing when to ship a pragmatic solution and when to slow down to pay down technical debt or add tests.
• You increasingly contribute to improving our tools and processes, e.g., suggesting changes to make performance runs more reliable, clarifying documentation, or reducing friction in common workflows.

In 12 months

• You are a trusted contributor on the Performance Infrastructure team: your team and manager are confident relying on you to take on new work in your core areas with minimal day-to-day supervision.
• You have made one or more visible improvements to our performance tooling, workloads, or developer experience that meaningfully improved reliability, debuggability, or usability for MongoDB engineers.
• You demonstrate readiness for higher level work: taking on more ambiguous tickets, thinking about the broader system impact of your changes, and helping newer engineers onboard to the team’s tools and practices.

About Us

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your Early Talent Recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263290434

The Storage Engines team is building WiredTiger, a cutting-edge open-source storage engine. WiredTiger employs modern hardware architectures and software algorithms to achieve extraordinary performance for the most intricate applications. This team’s role is to maintain a pluggable protocol for MongoDB storage engines, and provide a comprehensive framework for managing concurrent, transactional access to data stored within a MongoDB database instance.

Our team champions a strong culture of inclusivity, diversity, and collaboration. As a team member, you will contribute to crafting and maintaining the nexus of the different server components, connecting its query system and distributed replication system to its underlying storage engines. Ongoing work includes improvements to our transaction management, scaling the code base, and improving resilience and availability for the server.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

Candidate Profile

• You have strong computer science knowledge and at least 2 years of server-side C or C++ development experience. Professional or advanced academic expertise in the domains of distributed systems and databases is preferable, but not strongly required
• You are enthusiastic about designing, writing, testing, and debugging maintainable software. You strive for well thought out solutions instead of quick fixes
• You have excellent technical communication skills, which you use to collaborate with colleagues. You manage your time effectively, make realistic assessments of project complexity, and respect others who do the same
• You are friendly, sociable, and eager to establish relationships with your team members. You believe there is more provided value working as a team than in the sum of individual contributions, and that everyone is accountable for a quality product
• You are willing, able, and motivated to quickly learn new things. You are not afraid to admit you don’t know something or to ask for help
• You are curious about how people and organisations use MongoDB, and how MongoDB could be improved to enable more use cases

Position Expectations

• Understand and improve the current functionality of WiredTiger
• Identify, design, implement, test, and support new features in MongoDB
• Work with other engineers to coordinate seamless changes in a feature-rich, large codebase
• Estimate task complexity and report progress and risks to peers and managers
• Fix code defects and work with support to diagnose and remediate customer issues
• Adapt and adhere to the team norms and the company core values

Success Measures

• In the first month, you will understand the high-level architecture of WiredTiger
• In three months, you will tackle code review responsibilities and will diagnose and fix a few customer or testing-reported issues
• In six months, you will contribute to the development of a project slated for the next major release of MongoDB and participate in the design review for new features
• In twelve months, you are leading the development of a new feature and are helping to mentor new engineers on the team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

About the Job

The worldwide data management software market is massive (According to IDC, the worldwide data management software market was approximately $106 billion in 2025, growing to approximately $153 billion in 2028). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is growing its team in Sydney, focusing on building intelligent tools that help customers understand and modernise their application codebases. The Application Modernisation Platform (AMP) guides customers through the entire journey of modernising their applications — from legacy relational platforms to modern, scalable systems built on MongoDB. The App Analysis & Modelling team owns the critical first stage of this journey: building the context that powers everything downstream. The team builds code analysis tools that construct code dependency graphs and generate deep insights for codebases, giving customers a clear understanding of their existing applications before transformation begins. The team also designs schema recommendation engines that analyse signals such as existing relational schemas and query patterns to inform data modelling decisions. Our work sits at the intersection of analysis, data modelling, and AI — helping developers make confident, data-driven decisions as they transition to MongoDB.

We are looking for a Software Engineer who is passionate about building scalable backend systems and applications. As we expand our use of AI to power smarter analysis and recommendations, the ideal candidate will bring strong backend engineering fundamentals with the ability to contribute across the full stack. You will collaborate closely with product management and other engineering teams to design and deliver cutting-edge features that guide customers through complex modernisation journeys.

The Ideal Candidate Will Have

• 3+ years of commercial software development experience with strong proficiency in Python and/or Java
• Experience designing and building scalable, high-performance APIs and backend services
• Solid understanding of relational data modelling and SQL (Oracle, PostgreSQL, MySQL, or similar), including schema design and query optimisation
• Good understanding of algorithms, data structures, and their time and space complexity
• Experience with frontend development using React and TypeScript, or a demonstrated willingness and ability to work across the full stack
• Degree in Computer Science or a similar field, or equivalent practical experience
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Experience building AI-powered features, including working with Large Language Models (LLMs) and agentic workflows
• Experience with code analysis, static analysis tooling, or building tools that traverse and interpret code structures programmatically
• Familiarity with MongoDB
• Experience with cloud-native distributed systems (e.g., Kubernetes or similar)
• Contributions to open-source projects

Position Expectations

• Contribute high-quality, well-tested code to the App Analysis & Modelling team’s backend and frontend services
• Design and build scalable APIs and data pipelines that power code analysis and schema recommendation features
• Collaborate effectively with Product Management, other engineers, and designers to build and deliver on the product roadmap
• Participate actively in code reviews to enforce best practices and maintain a high bar for code quality
• Give and solicit feedback on technical design documents and pull requests
• Help troubleshoot and resolve complex technical issues across the stack
• Perform tasks related to engineering process such as CI/CD, quality, and testing

Success Measures

Within the first three months, you will have:

• Familiarised yourself with the MongoDB database and aggregation language
• Familiarised yourself with the backend tech stack including Python, Java, and our API infrastructure
• Set up your software development environment and begin contributing to the codebase
• Started collaborating with your peers and contributed to code reviews and design discussions

Within six months, you will have:

• Familiarised yourself with the full stack including the React/TypeScript frontend
• Worked on and delivered a large-scale feature in the product
• Contributed to and helped deliver multiple product releases
• Reviewed and contributed to scope and technical design documents

Within twelve months, you will have:

• Become a key contributor to the team, capable of owning complex features independently
• Delivered at least one large-scale feature that spans the entire tech stack
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

The Storage Engines team is building WiredTiger, a cutting-edge open-source storage engine. WiredTiger employs modern hardware architectures and software algorithms to achieve extraordinary performance for the most intricate applications. This team’s role is to maintain a pluggable protocol for MongoDB storage engines, and provide a comprehensive framework for managing concurrent, transactional access to data stored within a MongoDB database instance.

Our team champions a strong culture of inclusivity, diversity, and collaboration. As a team member, you will contribute to crafting and maintaining the nexus of the different server components, connecting its query system and distributed replication system to its underlying storage engines. Ongoing work includes improvements to our transaction management, scaling the code base, and improving resilience and availability for the server.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

Candidate Profile

• Experience with building industrial-strength software projects with a large user base, robust designs, a high level of code quality, and collaborative software development processes
• Degree in Computer Science or similar field, or equivalent practical experience, with strong proficiency in data structures, algorithms, and software design/architecture
• Interest in the theory and practice of database internals
• At least 5 years of experience in programming, debugging, and performance tuning distributed and/or highly concurrent software systems

Position Expectations

• Ship measurable improvements to the product through architecting, coding and leading projects
• Collaborate with and contribute to other engineers’ projects to ensure their success in a large, feature-rich C++ codebase
• Ensure customer value through working with product management and neighbouring engineering teams to design and deliver new features
• Proactively identify and fix code defects and work with support to diagnose and remediate customer issues
• Espouse and promote the MongoDB values through mentorship, building together, intellectual honesty, and accountability

Success Measures

• In three months you’ll have contributed to the development of a project slated for the next major release, as well as fixed a few bugs in a minor version of our latest stable release series
• In six months, you’ll be responsible for reviewing code, interviewing potential new hires, and reviewing new feature designs
• In twelve months, you’re owning the development of a new major feature and are helping to mentor new engineers on the team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas (https://cloud.mongodb.com), Cloud Manager and Compass.

MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers.

The position will be based in our Sydney or Melbourne offices. The standard work week post ramping will be Sunday to Thursday, every week.

Why MongoDB is a fantastic place to work and build your career

• Be a part of the company that’s reinventing the database, passionate about innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with exceptionally talented people around the globe
• Learn, contribute, and make an impact on the product and community

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. 

MongoDB Technical Services puts a strong focus on engineers enabling their peers to be successful by sharing newly gained technical knowledge with the team, either via informal one-to-one conversations, or training and workshop sessions. By documenting solutions in our knowledge platform, TSEs will increase the efficiency of our customers, other team members and departments throughout MongoDB. 

What you need

You should have 4+ years of proven experience, we consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidate should have a mix of experience in most of the following areas: 

• Strong diagnostics and troubleshooting experience, with the ability to analyse issues holistically, from the application tier, to database to storage
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Ability to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, Go, etc
• Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
• Storage engineering experience, including NAS, RAID, SAN, SSD, multi-pathing, and caching
• Experience supporting complex mission-critical product applications and database systems (RDBMS or non-relational)

You should possess a genuine desire to help people, the ability to think on your feet and remain calm under pressure while solving problems in real-time. There’s a lot to learn, so the desire and ability to rapidly learn a wide variety of new technical skills is paramount. We work in a collaborative team environment, so a willingness and ability to get help from team members when required, and good judgment to know when to seek help, is essential. We also aim to have diverse technical backgrounds and therefore different subject matter expertise is welcome.

You do not need to have prior experience with MongoDB. We can teach you that! 

Bonus Points

• Fluency in conveying technical discussion in Mandarin
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a part of a technical experts group within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273397152

About The Role

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing business within existing accounts. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

MongoDB’s Sales Culture

MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

What you will be doing

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal size
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

• 8+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts
• Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Ability to attend the office 3 days per week
• Driven and competitive. Possess a strong desire to be successful
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

Why join now

• MongoDB invests a HUGE amount of development into each of our new hires & continuous career development
• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture - Learn more about what it’s like to work at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We are looking for an experienced Lead Software Engineer with a strong background in data streaming products, the Java ecosystem and team leadership. You will lead a talented team building a complex product suite using a modern stack: Java, Spring Boot, Apache Kafka, Debezium, and React. The ideal candidate is a hands-on technical leader who can drive architectural decisions, mentor engineers, and collaborate closely with product management to deliver a product that solves our customers' most challenging data problems.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

The ideal candidate for this role will have

• 6+ years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem
• 2+ years of experience leading, coaching, and mentoring a team of software engineers to achieve high-impact results
• Extensive product experience in the data streaming or data tooling space, especially with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement.
• Drive the architectural vision and long-term technical roadmap for the Data Migration product suite, ensuring it is scalable, reliable, and performant.
• Collaborate closely with Product Managers and other stakeholders to define product features and translate business requirements into robust technical designs.
• Lead the design and implementation of complex, mission-critical components of our data streaming and migration platform.
• Champion and enforce engineering best practices through design reviews, code reviews, and by setting a high standard for quality and operational excellence.
• Act as a hands-on leader, guiding the team through complex technical challenges and contributing to the codebase where necessary.

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and team processes.
• Establish yourself as the technical leader within the team, actively driving technical discussions, design reviews, and planning for the product roadmap.
• Begin mentoring team members and building strong collaborative relationships with your product counterparts.

Within six months, you will have:

• Successfully led the team to deliver a major feature or product release.
• Made significant contributions to the architectural roadmap and started influencing the technical direction of adjacent teams.
• Established a clear rhythm of execution and a high-performing culture within your team.

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the data migration domain at MongoDB.
• Delivered large-scale features across the entire tech stack that have a measurable impact on our customers and business.
• Played a crucial role in recruiting, hiring, and growing the engineering team.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

About the role

We’re looking for a driven, results-oriented professional with the passion and initiative to grow our business through strategic partner relationships. The Principal Partner Specialist focuses on executing high-impact Cloud and System Integrators (SI) partner strategies across Australia, developing and nurturing partnerships that open new revenue opportunities. You’ll work closely with leading partners and our sales teams to accelerate deals, expand partner capabilities, and strengthen MongoDB’s presence in this dynamic market.

What you will be doing

• Develop and execute strategic Cloud (i.e., AWS, Microsoft Azure, Google Cloud) and SI Partner strategy across the Australia market, including Local SIs and/or Global SIs (i.e., EY, PwC, KPMG, Infosys, TCS, Wipro, etc.)
• Recruit and develop effective partner relationships, resulting in growth opportunities and mutual beneficial partnerships.
• Proactively prospect, identify, qualify and develop a sales pipeline through Cloud, Local or Global System Integrators and ISV Partners
• Work with our Enterprise Sales team to close business to meet and exceed monthly, quarterly and annual bookings objectives
• Lead engagement of Cloud and strategic SI Partners to develop their sales, pre-sales and delivery capabilities in line with our strategy of amplifying partners with capabilities and certifications to deliver for their customers.
• Work with cross functional teams including Marketing, Partner Programs, Partner Enablement, Customer Success, Solutions Consulting teams to drive pipeline generations and deal progression.
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

• 12+ years of quota-carrying experience generating pipeline and selling through Cloud Partners(CSPs), Global/Local System Integrators(SIs) and ISVs in a heavy sales matrix model
• Aligned with MongoDB’s leadership principles and company values
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets.
• Skills in building business champions and running a complex sales process
• Drive and a competitive nature; possess a strong desire to be successful
• Skills in managing time and resources; sound approach to qualifying opportunities
• Examples of creating and sustaining differentiated partner relationships
• Strong strategic thinking skills, blending consulting and business strategy to create compelling partner initiatives
• Ability to adapt to complexity and continuous change; demonstrates strong critical thinking
• Aptitude to learn quickly and establish credibility, High EQ and self-aware

Things we love

• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, developers and open source technology is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Sydney to work with the teams and directly interact with our partners, providers, and venues.

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Melbourne to work with the teams and directly interact with our partners, providers, and venues. 

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

About The Role:

Responsible for building and managing the relationship and strategic objectives of the Alliance partnerships with the key objective of achieving the bookings targets.  This individual should have experience working with Vendors, including joint go-to-market and selling with and through this route-to-market. This role is responsible for establishing and growing Veeam’s partnership with the nominated alliance partners across ANZ. In addition, they will be accountable for accelerating the adoption of Veeam technologies into the partner’s solutions and Cosell to  existing accounts.

What You’ll Do:

• Drive Veeam Bookings through Marketplace and Cosell Route to Market
• Focus on pipeline conversion to wins
• Develop and support close plans for top opportunities
• Support pipeline growth activities, marketing and target account penetration planning
• Establish a reporting cadence for Pipeline, Bookings, and Must Win Opportunities
• Collaborate and communicate across local and regional teams to optimize collaboration and bookings
• Understand and communicate Veeam’s “Value Prop” as it relates to the nominated Alliances  go to market, offerings and services
• Create compelling messaging and engagement to position Veeam as #1 Solution for new and existing offerings
• Develop and build relationships with the Alliance to grow the Veeam business
• Drive sales growth strategies and results on a ANZ basis by influencing and securing mindshare and positioning with various teams
• Develop and lead a predictable and effective partnership cadence with the alliances: enablement/training plans, competitive updates, roadmaps, go-to-market
• Develop and lead training and enablement strategy and plan with each alliance to establish and grow Veeam expertise within the technical and sales communities
• Facilitate collaboration between Veeam, channel partners, and Veeam Alliance Partners to optimize solutions and offerings for end users

What You’ll Bring

• Understanding of how to work with Microsoft and AWS
• Proven sales performance
• Knowledge of cloud data management, virtualization, and storage technology
• Ability to define an create a winning Sales Strategy
• Ability to Build Influential Partnerships - executive relationships and influence senior executives
• Ability to create and execute on business plans
• Ability to create and deliver go-to-market initiatives
• Ability to drive projects related to business development opportunities
• Ability to adapt to changes in roles and responsibilities
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Cross team collaboration and motivational skills
• Analytical thinker with proven ability to metric and govern
• Minimum 10 years of experience in Technology Sales – Enterprise Accounts - Global System Integrator and Strategic Alliance is a plus

What You’ll Get

• 20 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance and income protection during illness or injury
• Annual wellbeing allowance and flu vaccination vouchers
• Discounted HCF corporate health insurance
• Free, confidential counselling and coaching via EAP
• Superannuation contributions via salary sacrifice
• Car allowance for eligible field sales roles
• Salary sacrifice options for portable electronic devices (phones, laptops, tablets)
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

As the FSQA Junior Category Manager, you'll be instrumental in ensuring our delivered ingredients and supplier network meet—and where possible, exceed—the high food safety and quality standards we set for ourselves. You'll play a crucial role in driving sustainable continuous improvement and total customer satisfaction, collaborating with teams across the business to achieve quality excellence

This role is based in Chippendale, NSW and reports to the FSQA Quality Assurance Lead - AU (with an indirect reporting line to the FSQA Director for matrix-based projects and global initiatives).

You will…

• Develop and strengthen robust relationships with new and existing suppliers.
• Manage day-to-day supplier interactions, including facilitating effective root cause analysis and closing out non-conformance reports (NCRs) escalated by the DC Quality Control team.
• Ensure all new suppliers and products (SKUs) are onboarded quickly and correctly, providing timely feedback to achieve a 'right first time' approach to documentation.
• Perform, document, and follow up on scheduled supplier quality visits and escalate any critical food safety risks to internal stakeholders and senior management.
• Partner closely with the Procurement team on strategic projects to ensure food safety, quality, ethical, and environmental capabilities are central to supplier selection.
• Carry out regular reviews of product specifications (SKUs) to ensure they are current and meet our Gold Standard and Quality Assurance System (QAS) targets.
• Support the DC Quality Control team with product quality assurance wherever required.
• Act as a role model and ambassador for our HelloFresh DNA and HUNGRY values, vision, and ethics.

You have…

• A degree in a related discipline (this is essential).
• Intermediate to advanced skills in G-suite and MS-suite, with proven competence in data and analytics.
• A solid understanding of food processing systems, GFSI standards, and implementing best-practice Quality Management Systems.
• Current knowledge and awareness of the practical application of Australia and New Zealand (ANZ) Food Regulations.

You are…

• Highly organised and logical in your approach to work, thriving in a fast-paced environment.1
• An excellent problem-solver with sharp attention to detail.
• A strong communicator who can build constructive relationships and influence stakeholders at all levels.
• Comfortable adapting quickly to autonomous tasks while also being a competent and effective member of cross-functional teams.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

You must have the right to work full-time in Australia

Location: Chippendale Head Office hybrid working environment with monthly visits to our distribution center in Eastern Creek 

Salary: Competitive salary & employee benefits

#LI-Hybrid

CSQ227R65

As a Forward Deployed Engineer (FDE), you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development.

This is a hands-on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes.

The impact you will have:

• Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
• Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. 
• Solution Delivery: Deliver production-grade systems from data ingestion and transformation through ML/AI model integration to user-facing applications and enablement.
• Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
• Cross-Functional Collaboration: Partner with Sales, Product, and Field Engineering to ensure a seamless customer journey from pre-sales through post-deployment.
• Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

• Engineering Depth: Strong background in software engineering with experience across backend, frontend, and systems integration. Proficiency in Python, SQL, Java/Scala, JavaScript/TypeScript, and modern frameworks.
• Application Delivery: Demonstrated ability to design, build, and deploy production applications that combine data pipelines, ML/AI models, and user-facing interfaces.
• AI/ML Experience: Familiarity working with AI APIs such as OpenAI, Anthropic, and Gemini into applications, and leveraging AI code generation tools to accelerate productivity. 
• Customer Impact: Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes.
• Collaboration & Communication: Ability to engage across a broad stakeholder range, from engineers to C-level executives, translating complex concepts into actionable solutions.
• Learning Mindset: Curiosity, adaptability, and eagerness to explore new technologies, domains, and customer challenges.

WHAT YOU'LL DO:

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

Key Objectives

Customer Obsessed

• Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
• Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
• Act as a technical conduit between Braze and the customer’s product and engineering teams.
• Build best-in-class solutions and document those for future automation and iterative deployment.
• Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven

• Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset 

• Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
• Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
• Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

• Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
• Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
• Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
• Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
• Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

• Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
• Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
• Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE:

Experience

• 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
• 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
• Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
• Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

• Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
• Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
• A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
• Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
• You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
• You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
• You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

Your Impact

You will establish and lead a globally consistent, high-performing cost management function supporting the delivery of large-scale, mission-critical infrastructure across multiple regions. Working closely with senior leadership, you’ll shape investment decisions, drive cost optimisation, and embed best-in-class cost intelligence across the business.

You will:

• Lead the development of a global cost management function, frameworks, and standards
• Influence business cases and investment decisions through robust, data-driven cost insights
• Build and embed advanced cost intelligence, benchmarking, and reporting capabilities
• Drive cost optimisation, standardisation, and scalability across a growing global portfolio
• Partner with development and delivery teams to enable successful project outcomes

What you'll do

Strategic Cost Leadership

• Proven ability to define and implement cost management strategies at a global or enterprise level
• Experience establishing frameworks, methodologies, and standards across complex project lifecycles
• Strong alignment with procurement, contracting, and delivery strategies

Cost Intelligence & Benchmarking

• Experience building and managing cost benchmarking platforms and databases
• Strong capability in cost modelling, forecasting, and scenario analysis
• Ability to translate market insights and cost data into strategic business decisions

Project & Pre-Contract Expertise

• Deep experience in cost planning, estimation, and business case development
• Proven ability to ensure consistency and accuracy across large, multi-region portfolios
• Strong understanding of early-stage project development and investment processes

Value Engineering & Optimisation

• Demonstrated success driving value engineering and design-to-cost outcomes
• Track record of delivering measurable cost savings and value creation
• Ability to influence design, development, and delivery teams

Governance & Commercial Acumen

• Experience implementing cost governance frameworks and assurance processes
• Strong understanding of cost forecasting, contingency management, and financial reporting
• Ability to support procurement strategies, tender evaluations, and commercial decisions

Leadership & Stakeholder Engagement

• Proven experience building and leading high-performing teams at scale
• Ability to influence senior stakeholders, including executive and board-level audiences
• Strong relationship management across internal teams, contractors, and industry partner

What you’ll bring

• 15+ years’ experience in cost management, quantity surveying, or commercial leadership roles
• Background in construction, infrastructure, data centres, or large-scale developments
• Experience delivering complex projects across multiple regions
• Proven track record leading cost functions or large, multidisciplinary teams
• Ability to manage a global consistent and high-performing cost management function
• Experience in cost intelligence and benchmarking ensuring this is embedded and actively used across the business
• Ability to ensure accuracy and confidence in cost forecasting and investment decisions
• Previous success in cost savings and value creation delivered across the global portfolio
• Ability to support business cases with concise, data-driven expository documents
• Strong troubleshooting and problem-solving skills
• Able to operate with significant autonomy and discretion
• Strong communicator and ability to interact with all professional levels within an organisation
• Professional attitude with persuasive skills in making things happen
• Exceptionally flexible, forward-thinking, and motivated by change

Who we are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

What you’ll do

Optiver is looking for a Procurement Sourcing Specialist to help enable the business’ strategy through sourcing supplier solutions. The Procurement function, drives strategic initiatives to ensure Optiver is buying goods and services in the most efficient way at the most competitive prices. We firmly believe in balancing a safe, orderly production environment with profitability and sustainable growth.

As a member of the Procurement team, you will individually drive a variety of purchasing initiatives, working with internal stakeholders to purchase goods & services which in turn add value to the business. To deliver this value you will work directly with suppliers to ensure the requirements, commercials and outcomes are meeting expectations.

You will also collaborate with other members of the Procurement team to analyze our spend, find areas where we can optimize costs by improving how we source and ensuring our suppliers can deliver the right outcome. If you are interested in gaining experience in both the business and technical sides of a market making trading firm while gaining Procurement experience, this role will provide that opportunity.

As a Procurement Sourcing Specialist, your key responsibilities include:

• Strategic sourcing & category support

  • Partner with business stakeholders to understand requirements for upcoming sourcing events.

  • Support or lead sourcing events from commercial and contractual negotiations, focusing on total cost of ownership, requirements and risk.

  • Conduct market and supplier research to identify sourcing opportunities, alternative suppliers and innovation

• Supplier Relationship Management –Work with suppliers to remediate any issues in the supply chain that may impact goods and service fulfillment. Lead point on supplier commercial issues to ensure prompt resolution

• Spend Analytics & Reporting – Review and analyse spend to identify trends, patterns, and areas for cost optimization. Create value-add metrics from our spend data to share with owners, to ultimately equip the business for better decision-making

• Process Development – contribute to the Procurement processes in an effort to deliver efficiencies leveraging automation and AI.

Who you are

• 2-4 years’ experience in procurement, supply chain, operations, finance or management consulting

• Strong attention to detail, diligence, and a high personal bar for quality and performance

• Ability to manage multiple initiatives simultaneously in a fast-paced environment

• Strong risk awareness, with the ability to identify and escalate issues appropriately

• Proven ability to identify and improve operational inefficiencies

• Comfortable working autonomously while collaborating across teams

• Strong communication, organisational and analytical skills

• Experience working in a complex, multifaceted business environment

• Legal authorization to work in Australia (no sponsorship available)

What you’ll get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

Diversity statement

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au.

Explore your future with Mindshare, part of WPP Media. If this role isn’t 100% aligned, apply anyway and we’ll add you to a specific Talent Pool so we can collaborate on future available positions.

Forge powerful partnerships and drive incredible success for iconic brands in this pivotal role at the heart of the world’s leading media agency.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Mindshare: A Leading WPP Media Brand

Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

The Role

Location: Sydney

We have found a great balance of embracing flexible working whilst also maintaining in-office collaboration with most teams meeting in the office 3 days per week.

• Be the go-to expert, manage the key relationship with iconic brands like L’Oréal and Suncorp, and nurture a diverse network of affiliate partners across Australia and New Zealand.
• Drive campaign success from start to finish, implementing clever strategies and optimising performance on the Impact affiliate platform.
• Take charge of the numbers, managing budgets, handling invoicing, and crafting insightful reports that tell a story of growth and success.
• Lead and mentor a rising star, managing one direct report and championing a supportive, collaborative culture within your close-knit team.
• Flex your commercial muscles, negotiating top-tier deals with partners to deliver outstanding value and exposure for your client.

Ideal Skills and Experience

A commercially savvy relationship-builder with a passion for performance marketing and a collaborative spirit will absolutely flourish in this dynamic role. We’re also looking for;

• An affiliate aficionado with several years of experience in partnerships or digital marketing, ready to hit the ground running.
• A natural relationship-builder who is commercially minded, confident, and skilled at negotiating fantastic outcomes for everyone.
• A curious and analytical mind with a passion for understanding the 'why' behind the data and a sharp eye for detail.
• An organisational guru who thrives on managing multiple projects and communicates with clarity, professionalism, and a positive attitude.
• A true team player who is eager to learn, ask questions, and contribute to a supportive, high-achieving team environment.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

What We Offer 

At Mindshare ANZ, we offer a competitive salary package, with 20 days holiday increasing with service to a maximum of 25 days, with the option to purchase extra leave of up to 4 weeks per year. We also offer a flexible working environment, paid parental leave, flexible public holidays, birthday leave and early finishes during the summer months. These are just some of the great perks you can utilise.

Based on the south side of the bridge in Barangaroo, our office has beautiful views of Sydney Harbour and is a great space to hang out with colleagues and friends!

We have a culture of learning where we invest in your career growth and development through a range of learning and development opportunities. We offer a supportive and inclusive workplace culture that values diversity and collaboration and we provide mental wellness support via our Employee Assistance Program.

Our Commitment 

We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments throughout the process, please collaborate with our hiring team who will be happy to assist.  

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Here, we strongly encourage you to apply if you’re interested: we'd love to know how you can positively impact our team with your experience! We believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions, we encourage all applicants. 

#LI-Promoted

About the opportunity

Building on the growth already achieved by our Emerging Markets sales team, we’re seizing the opportunity to grow our Account Executive team throughout APAC, in the MidMarket space.  $100M-$1B annual revenue

As a Mid-Market Account Executive in this critical market, you will be the point of contact for prospects. Your role is to identify and develop new sales opportunities while ensuring customers meet their business objectives with Contentful

As an MM AE, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close, driving new revenue opportunities within your customer base, and leading a value-based sales process by speaking the language of Professional developers, marketers, and business leaders.

What to expect?

• Position, negotiate, and close new logo ($50-$500K ACV) in the APAC territory
• Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
• Prospect and develop new business opportunities with prospective customers. As part of our Value-based Sales  motion, it is critical for you to be successful in conducting deep Account and Industry research, identifying key players, and qualifying net new targets, to drive new business opportunities, while  growing value-added relationships with key decision makers by becoming a trusted advisor
• Manage RFI/RFQ requests with Contentful’s internal and customer teams
• Seek to understand the digital experience challenges of prospects while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
• Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as within the broader sales ecosystem (including, but not limited to, Business Development Representatives, Account Managers, and Customer Success) to drive new business.
• Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
• Your compensation plan includes Monthly and Annual accelerators for overachievement against your booking goals.

What you need to be successful?

• 4+ years of B2B SaaS sales experience - a minimum of 2 years in a closing role, with individual quota carrying experience and a history of exceeding quota
• 3+ years of experience successfully selling to Mid Market  level,  multi-product, or technical platform solutions
• Working knowledge of selling and positioning a technical SaaS and/or PaaS platform to prospects and customers
• Experience growing and expanding existing customer accounts in a SaaS and/or PaaS environment
• Demonstrated ability to sell transactions of $100k+ to organizations with $100M to $1B in annual revenue, with experience engaging VP and C-Level executives
• You embody a true “hunter” mentality - you have experience generating net new pipeline and closing new business
• History of selling complex technical solutions to customers who span distinct divisions (e.g., marketing, IT, sales leadership)
• Experience with Value Selling and MEDDPICC qualification process
• Martech experience preferred
• History of working closely with Partnerships to drive business
• Ability to understand the Contentful API and discuss outcomes with multi-threaded relationships across C-level stakeholders highly technical individuals
• Excellent oral and written communication and presentation skills
• Willingness to travel (up to 25%)
• College degree preferred

What's in it for you? 

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

About the Role

As a Mid-Market Account Executive at Verkada, you’ll play a key role in transforming how businesses protect their people and places in a privacy-sensitive way. Verkada’s innovative, cloud-based technology is reshaping physical security across industries like retail, education, manufacturing, professional services, healthcare and more.

In this role, you’ll own the entire sales cycle - from prospecting and qualification to demos, partnerships, and closing deals. Plus, you’ll drive account expansions, which count toward your target. This is your chance to take ownership, build meaningful client relationships, and make a significant impact.

We are committed to a thriving in-office culture. This role requires that you be onsite at our Sydney office five days a week. 

What You'll Do 

• Source and close new business to consistently exceed quarterly quotas.
• Manage the full sales cycle: prospect, host online demos, create proposals, and close deals.
• Build a deep understanding of Verkada’s products and their place in the industry.
• Maintain an accurate pipeline and expert-level forecasting.
• Exceed goals through a mix of outbound calls, emails, online demos, and trials.
• Act as a trusted advisor to customers and channel partners.
• Partner with Solution Engineers to ensure smooth product launches and drive future growth.
• Provide market and client feedback to the product and engineering teams.
• Must be willing and able to travel. 

What You Bring

• At least 2 years of sales experience in a quota-carrying role.
• Exceptional communication and relationship-building skills.
• Strong presentation skills and the ability to advise and educate clients.
• Thrives in a fast-paced, competitive, and dynamic environment.
• Bachelor’s degree preferred, but not required.
• Salesforce experience is a plus.
• Tenacity, self-motivation, and a drive to learn and grow.
• Must be willing and able to work on-site five days a week. 

Employee Benefits

• Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 66% covered
  • Medical, optical, dental, and hospital coverage
  • Paid parental leave policy & fertility benefits
  • Life and Disability coverage
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Wellness/fitness benefits
  • Healthy meals provided daily
  • Commuter benefits

Additional Information

• You must be independently authorised to work in Australia. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Team

The SevenRooms Customer Success Team is the heartbeat of our customers. We are a diverse, global team dedicated to helping our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer-first approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the SevenRooms/Doordash mission makes it easy to be obsessed with our customers.

About the Role

SevenRooms is hiring for an Associate Manager, Customer Success, to lead our team of SMB Customer Success Managers across Asia Pacific. In this role, you will be responsible for guiding, mentoring, and hiring your team, while also ensuring our clients have a fantastic experience using our platform. You will inform and execute on strategic initiatives that are aimed at influencing company metrics like product feature adoption, retention, and ROI for our clients.

You will report into the Manager, Customer Success for the APAC region on our Customer Success team in our In-Store organisation.

You’re excited about this opportunity because you will…

• Mentor, inspire and grow our team of high-performing Customer Success Managers in Asia Pacific
• Develop best practices, user adoption, and retention strategy for your team
• Partner with Onboarding and Sales to ensure successful implementations and smooth transitions to Customer Success
• Track account performance and health through engagement data (via tools like Looker) to identify churn risk and work proactively to eliminate that risk
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements

We’re excited about you because…

You are someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and culture.

You have:

• Prior experience in Customer Success, Account Management, or related customer-facing position within top-tier SaaS company
• 3+ years people management and development experience; demonstrated leadership through accountability, continuous training, and coaching
• Experience in a high-growth, fast-paced team environment
• Proven track record of conducting quantitative analysis to derive insights and implement growth strategies
• Strong experience with Salesforce, Looker, and Gainsight (or other Customer Success Platform)

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

Role Summary

The Senior Manager is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Manager acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.

Role Responsibilities

• Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
• Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
• Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
• Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
• Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
• Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
• Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
• Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
• Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.

Experience:

• Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
• Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
• Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
• Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
• Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
• Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
• Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
• Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
• Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.

#LI-CX1

Role Summary

The Senior Digital Media Specialist is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Digital Media Specialist acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.

Role Responsibilities

• Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
• Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
• Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
• Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
• Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
• Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
• Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
• Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
• Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.

Experience:

• Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
• Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
• Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
• Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
• Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
• Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
• Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
• Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
• Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.

#LI-CX1

The Opportunity 

The success of the partnerships we forge with our clients not only determines growth; but fuels stronger engagements and drives higher-value outcomes for both parties through the work we embark on together. As Client Partner, you will build and nurture strategic client relationships with enterprise organisations while ensuring the Clients’ needs are at the heart of everything we do. Sitting at the intersection of data, media, technology and creativity - you will help navigate the rapidly changing digital marketing landscape with your clients, while working collaboratively with cross-functional teams to inform and develop solutions that meet the unique needs of your clients’ business challenges, and ensure we’re delivering value-led outcomes as a core function of our engagements. 

We are open to a 6 month or 12 month contract.

The Role

This role focuses on driving growth and supporting existing delivery structures to ensure we’re providing an optimal client experience. As a bridge between teams, you will drive the strategic development of partnership plans with our clients, and work to identify opportunities, nurturing through to closure, and transitioning to delivery. 

You will be someone who excels at client management, providing strategic guidance, thought leadership and advisory to our clients’ most senior & C-level stakeholders, that not only leads to pipeline growth, but drives stronger customer satisfaction to build longer term, and more secure revenue streams. 

Key Responsibilities Include:

• Effectively manage senior stakeholder relationships; provide thought leadership and strategic guidance to build trust, credibility and rapport with key POCs.
• Understanding the clients’ business, industry vertical & the unique challenges they face to build a vision, strategic objectives and long term roadmap 
• Gains and maintains knowledge of client’s business, industry and competition
• Develop robust communications plans and engagement strategies, with an emphasis on strengthening key relationships and expanding stakeholder coverage across the organisation
• Own the future-state vision and strategic narrative associated with our partnership that underpins all workstreams and initiatives for cross-functional teams to work towards 
• Ensure that business outcomes are clearly defined, approved and delivered with benefits realised and value realised and articulated at each step of the way
• Provide thought leadership as it pertains to emerging technology and the rapidly changing digital ecosystem across end-to-end marketing and campaign workflows
• Drive discovery for new business opportunities and manage the end-to-end sales cycle, with an emphasis on pipeline generation, as well as cross-sell and up-sell tactics. 
• Orchestrate our cross-capability operating model through an understanding of all ongoing fulfillment projects in order to continually reinforce ROI and future roadmap initiatives
• Lead key milestones and drive collaboration across capabilities for partnership-led workstreams, including QBRs, top-to-tops and broader strategy & planning
• Facilitate a uniform method for client experience across pillars, and set clear expectations with capabilities to reinforce exceptional client service standards
• Manage feedback loops with clients; including facilitating 360-degree feedback, as well as recurring pulse checks for continuous improvement of partnership quality
• Problem solve and be a change agent internally and externally to ensure client can achieve business outcomes 

What you bring to it:

Requirements:

• 7+ years of experience in client services, business development or consulting within the digital marketing and advertising or technology industries. 
• You have a deep understanding of the digital marketing & advertising ecosystem, and are abreast of the latest in AI-driven disruption, emerging technologies and innovation. 
• In-depth understanding of the different elements of the end-to-end marketing and advertising campaign workflows, as well as the content supply chain.
• You have a proven track record of successfully managing client relationships, driving revenue growth while maintaining customer satisfaction. 
• Partnership management experience, with demonstrated abilities to manage and organise partnership plans, inform detailed project plans, and manage multiple internal and external stakeholders.
• Excellent communication skills, both written and verbal, and ability to effectively communicate with a range of stakeholder types ranging from C-suite through to specialists. 
• Strong negotiation skills, and have a proficiency in writing business cases 
• An ability to present effectively, and craft compelling proposals using Google slides
• A track record of effective program management, and demonstrable commercial acumen
• Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points. 

Preferred Requirements: 

• Experience with media and advertising technologies (including Google Marketing Platform, Google Ads, The Trade Desk, Amazon, Meta, TikTok, etc)
• Experience with data platforms and analytics solutions (including GA4, Adobe Analytics and more) 
• Experience with MarTech and CX platforms is desirable (including Adobe Experience Platform, Salesforce, etc).  
• Experience with content and creative asset production, or working with creative teams to develop fit-for-purpose content for cross-channel execution.   
• Strong grasp of the overall digital consultancy space, including but not limited to knowledge of Monks competitive set and our offerings across data, technology, content and digital media.
• Demonstrated ability to lead cross-functional teams and develop processes and workflows that increases revenue and value-realisation for clients. 
• Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
• Strong data analysis capabilities, with an ability to unearth actionable insights using a range of platforms and tools

#LI-CX1

Monks is seeking an experienced client-facing Data Engineer (Marketing & BI) to drive data and analytics delivery across marketing, audience, and e-commerce engagements for both small and large enterprise clients. 

This is a hands-on role that blends business and data responsibilities. Your time will be split approximately 70% on client delivery and 30% internal (capability building, reusable assets, innovation, growth, etc). You’ll be focused on SQL-based data modelling and analytics delivery, and you’ll run client workshops and stakeholder management, while also building out solutions in the broader BI space, executing technical implementations across a range of analytics and cloud data platforms.

The ideal candidate has a history of working with modern data products (e.g. BigQuery, Snowflake, Databricks, Redshift), and a proven track record of experience with the modern data stack based on cloud technologies, including data transformation, orchestration, warehousing and modelling, as well as BI and dashboard design using tools like Looker Studio, Power BI or Tableau.

Why Monks?

In this role, you’ll help clients shape data pathways, translate data into insights and needs-based recommendations, deploy and configure the right tools, and improve data reliability, speed to insight, and KPI consistency. Working in the broader Data capability at Monks, this position offers opportunities for growth within our wider APAC data team with clear channels of progression into more senior roles, the ability to participate in innovation on projects and product development, and the potential to advance the practice of analytics and data from the forefront.

Key Responsibilities

• Lead requirements discovery and translate business questions into data/measurement solutions.
• Design data models (dimensional/star schemas) to support scalable reporting and self-serve analytics.
• Design and model data across various cloud data warehouses (BigQuery/Snowflake/Databricks/Redshift) from marketing, web/app, and e-commerce sources; exact platform varies by client.
• Articulate, design and develop BI dashboards and custom reporting experiences using tools such as Looker Studio, Power BI and Tableau.
• Establish data quality, monitoring, documentation, and governance practices.
• Partner with analytics/measurement teams on tracking approaches (GA4/GTM) to ensure usable downstream data.
• Present insights and recommendations to senior stakeholders; influence roadmaps, estimation and prioritisation.
• Contribute reusable assets (templates, data patterns, dashboard standards) to the wider Monks APAC data capability.
  
  

Requirements

• A minimum of 2+ years experience in data engineering / analytics engineering / BI engineering.
• At least 1 year experience in client-facing delivery, consultancy or agency 
• Expert SQL skills, primarily in an ETL/ELT context; we are BigQuery first, but some Python is also favoured.
• Strong dimensional modeling (star schemas), warehouse design, and metric/KPI definition for analytics use cases.
• Experience with BigQuery and at least one other cloud data platform (Snowflake, Databricks, Redshift, etc).
• Experience building BI dashboards (Looker Studio, Power BI, Tableau).
• Hands-on experience with mainstream analytics platforms and data collection approaches, including Google Marketing Platform tooling (GTM, GA4, etc) preferred
• Experience with transformation and orchestration tools including dbt, Airflow, Dagster or Prefect.
• Familiarity with broader enterprise BI platforms such as Looker (LookML/custom visualisations) or Datorama.
• An understanding of the adtech/martech/data landscape; CRM & CDP familiarity is a strong plus.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

#LI-CX1

The Opportunity 

The success of the partnerships we forge with our clients not only determines growth; but fuels stronger engagements and drives higher-value outcomes for both parties through the work we embark on together. As Client Partner, you will build and nurture strategic client relationships with enterprise organisations while ensuring the Clients’ needs are at the heart of everything we do. Sitting at the intersection of data, media, technology and creativity - you will help navigate the rapidly changing digital marketing landscape with your clients, while working collaboratively with cross-functional teams to inform and develop solutions that meet the unique needs of your clients’ business challenges, and ensure we’re delivering value-led outcomes as a core function of our engagements. 

This is a freelance contract

The Role

This role focuses on driving growth and supporting existing delivery structures to ensure we’re providing an optimal client experience. As a bridge between teams, you will drive the strategic development of partnership plans with our clients, and work to identify opportunities, nurturing through to closure, and transitioning to delivery. 

You will be someone who excels at client management, providing strategic guidance, thought leadership and advisory to our clients’ most senior & C-level stakeholders, that not only leads to pipeline growth, but drives stronger customer satisfaction to build longer term, and more secure revenue streams. 

Key Responsibilities Include:

• Effectively manage senior stakeholder relationships; provide thought leadership and strategic guidance to build trust, credibility and rapport with key POCs.
• Understanding the clients’ business, industry vertical & the unique challenges they face to build a vision, strategic objectives and long term roadmap 
• Gains and maintains knowledge of client’s business, industry and competition
• Develop robust communications plans and engagement strategies, with an emphasis on strengthening key relationships and expanding stakeholder coverage across the organisation
• Own the future-state vision and strategic narrative associated with our partnership that underpins all workstreams and initiatives for cross-functional teams to work towards 
• Ensure that business outcomes are clearly defined, approved and delivered with benefits realised and value realised and articulated at each step of the way
• Provide thought leadership as it pertains to emerging technology and the rapidly changing digital ecosystem across end-to-end marketing and campaign workflows
• Drive discovery for new business opportunities and manage the end-to-end sales cycle, with an emphasis on pipeline generation, as well as cross-sell and up-sell tactics. 
• Orchestrate our cross-capability operating model through an understanding of all ongoing fulfillment projects in order to continually reinforce ROI and future roadmap initiatives
• Lead key milestones and drive collaboration across capabilities for partnership-led workstreams, including QBRs, top-to-tops and broader strategy & planning
• Facilitate a uniform method for client experience across pillars, and set clear expectations with capabilities to reinforce exceptional client service standards
• Manage feedback loops with clients; including facilitating 360-degree feedback, as well as recurring pulse checks for continuous improvement of partnership quality
• Problem solve and be a change agent internally and externally to ensure client can achieve business outcomes 

What you bring to it:

Requirements:

• 7+ years of experience in client services, business development or consulting within the digital marketing and advertising or technology industries. 
• You have a deep understanding of the digital marketing & advertising ecosystem, and are abreast of the latest in AI-driven disruption, emerging technologies and innovation. 
• In-depth understanding of the different elements of the end-to-end marketing and advertising campaign workflows, as well as the content supply chain.
• You have a proven track record of successfully managing client relationships, driving revenue growth while maintaining customer satisfaction. 
• Partnership management experience, with demonstrated abilities to manage and organise partnership plans, inform detailed project plans, and manage multiple internal and external stakeholders.
• Excellent communication skills, both written and verbal, and ability to effectively communicate with a range of stakeholder types ranging from C-suite through to specialists. 
• Strong negotiation skills, and have a proficiency in writing business cases 
• An ability to present effectively, and craft compelling proposals using Google slides
• A track record of effective program management, and demonstrable commercial acumen
• Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points. 

Preferred Requirements: 

• Experience with media and advertising technologies (including Google Marketing Platform, Google Ads, The Trade Desk, Amazon, Meta, TikTok, etc)
• Experience with data platforms and analytics solutions (including GA4, Adobe Analytics and more) 
• Experience with MarTech and CX platforms is desirable (including Adobe Experience Platform, Salesforce, etc).  
• Experience with content and creative asset production, or working with creative teams to develop fit-for-purpose content for cross-channel execution.   
• Strong grasp of the overall digital consultancy space, including but not limited to knowledge of Monks competitive set and our offerings across data, technology, content and digital media.
• Demonstrated ability to lead cross-functional teams and develop processes and workflows that increases revenue and value-realisation for clients. 
• Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
• Strong data analysis capabilities, with an ability to unearth actionable insights using a range of platforms and tools

#LI-CX1

About the Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About the Role

As an Account Development Executive, you’ll manage a portfolio of restaurant and hospitality clients, nurturing relationships and identifying growth opportunities within existing accounts. You’ll be responsible for driving upsells, supporting renewals, and helping clients get the most out of the SevenRooms platform. In this role, you’ll collaborate with teams across the business to ensure clients are set up for long-term success, while also contributing directly to revenue growth and customer satisfaction.

You’re excited about this opportunity because you will…

• Manage Account Growth. Drive renewals, upsells, cross-sells, and expansion opportunities within your book of business to meet or exceed sales targets.
• Own the Renewal Process. Proactively engage clients ahead of contract expiration to discuss goals, performance, and ensure continued value from the platform.
• Identify Expansion Opportunities. Spot and close opportunities to introduce clients to additional SevenRooms features, integrations, and services that support their growth.
• Pitch and Close Upsells. Recommend solutions like advanced reporting or marketing tools that increase engagement and adoption of the platform.
• Build Trusted Relationships. Serve as a strategic advisor to key decision-makers, understanding their goals and aligning platform solutions to meet their needs.
• Lead Client Presentations. Deliver engaging presentations and product demos that showcase SevenRooms’ value and educate clients on new capabilities.
• Collaborate Across Teams. Partner with Sales, Customer Success, Product, and Marketing to advocate for clients and drive successful outcomes.
• Track and Report Progress. Provide regular updates on account activity, upsell potential, and forecast data to support broader team performance goals.

We’re excited about you because…

• You have 3+ years of experience in account management, sales, or customer success, with a proven track record of meeting or exceeding revenue goals
• You know how to identify and drive upsell and cross-sell opportunities that create real value for your clients
• You’re a strong communicator who can engage effectively with clients at all levels, both in writing and in conversation
• You’re confident working with data and using insights to shape smart sales strategies
• You care deeply about your clients and are committed to delivering service that drives results
• You’re organized, proactive, and able to manage multiple priorities and deadlines with ease

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As an Account Executive, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report to the Director of International Ad Sales. 

This is a Hybrid role with 3 days per week in Office (Melbourne/ Sydney) and 2 days remote. 

You’re excited about this opportunity because you will…

• Be part of the growing DoorDash Ads & Promos team
• Lead end-to-end marketing and commercial conversations across a portfolio of CPG advertisers, owning strategy, execution, and post-campaign reporting.
• Drive net-new advertiser adoption in a new and growing market, while overseeing engagement and sales strategy for DoorDash’s largest CPG partners.
• Grow and scale CPG revenue by driving Ads & Promos product adoption and delivering sustainable advertiser value.
• Manage a robust sales pipeline, developing annual and quarterly plans, co-creating pitch materials, and maintaining sales content to enable future team and business scale.
• Represent advertiser needs cross-functionally, influencing the Ads & Promos product roadmap and go-to-market strategy while aligning DoorDash resources to support partners’ multi-channel growth.

We’re excited about you because…

• You are a consultative seller with 8+ years of experience in digital media 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• Impact-driven, curious, and strategic, with a natural desire to improve the business, dive into details to uncover insights, and identify win–win opportunities that drive partner and company growth.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our customers’ business goals. We are customer-obsessed and thrive on turning challenges into long-term success.

About the Role

In this role, you’ll lead a team of Customer Success Managers who work closely with our enterprise clients to ensure they’re achieving success with the SevenRooms platform. You’ll be responsible for coaching, mentoring, and growing the team, while also overseeing strategic initiatives that drive adoption, retention, and long-term customer value. You’ll help scale a customer-first culture that delivers outstanding service and measurable impact for hospitality operators around the world.

You’re excited about this opportunity because you will…

•  Team Leadership & Development. Mentor, inspire, and grow a high-performing team of Strategic Customer Success Managers by setting clear performance and growth objectives and providing ongoing coaching and support.
• Customer Retention & Engagement. Drive user adoption and retention by developing best practices and strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience.
• Capacity & Resource Planning. Monitor incoming revenue and customer volume to ensure balanced workload distribution and appropriate resourcing across the North American CSM team.
• Cross-Functional Collaboration. Partner with Product Marketing, Onboarding, and CS Strategy & Operations to enhance customer health scoring, implement proactive lifecycle strategies, and improve overall product adoption.
• Churn Risk Management. Track customer engagement through data tools (e.g., Looker, Totango) to identify and mitigate churn risks through timely, data-driven interventions.
• Product Advocacy. Maintain deep product knowledge to ensure CSMs can guide customers to the most relevant features and functionalities, while capturing product feedback through our Product Ambassador Program.

We’re excited about you because…

• You have experience in Enterprise Customer Success, Account Management, or a related customer-facing role at a SaaS company, ideally in a fast-paced, high-growth environment.
• You've spent 2+ years managing and developing people, and you lead through accountability, coaching, and continuous learning.
• You're analytical and strategic, with a track record of using data to identify insights and drive customer growth.
• You're comfortable using tools like Salesforce, Totango, or other customer success platforms to track performance and manage relationships.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey