THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

As a SysOps engineer within .Monks, you will be responsible for the maintenance, configuration, and ongoing operation of computer systems and cloud platforms. Working as part of the SysOps IT team, your observations and input will help drive the evolution of tech administration within our company as we look to establish stronger policies, more security, better organization, and enhanced efficiency. As the IT, and especially AI needs of the company continue to grow, you will have the opportunity to learn new technologies and propose projects. Automating IT tasks will be a focus. 

This role is well-suited for those who are self-sufficient, dependable, looking for new challenges, and are interested in expanding their skillset.

Responsibilities will include:

• Monitoring & Optimization: Use system-agnostic monitoring tools to monitor system health and performance metrics, proactively identifying and resolving issues to prevent downtime.
• Automation: Use scripting languages (e.g., Python, Bash) and Infrastructure as Code (IaC) tools to automate operational tasks and deployment processes.
• Security & Compliance: Implement security measures and best practices to protect data and systems, ensuring compliance with federal or industry standards.
• Maintenance & Support: Handle routine system maintenance, software upgrades, kernel patching, and incident management.
• Disaster Recovery: Manage backups, recovery tests, and business continuity plans to maintain high availability.
• Collaboration: Work closely with InfoSec, Networking and general IT support teams.

Qualifications/Background Sought: 

• Typically 4-6+ years in systems administration or a similar operational role.
• Experience running audits/reports and presenting findings.
• Familiarity with at least one scripting language
• Experience in admin consoles of modern platforms; ideal technical knowledge includes administration experience with some of the following:
• Cloud-Based Business Platforms: Atlassian, Google Workspace, Slack Enterprise Grid, Microsoft365/Azure.
• OS: Windows server, Linux
• Networking Hardware: Fortinet, Ubiquiti
• Identity & Endpoint Management with OneLogin, Jamf, Intune, and A1.
• Bonus points for experience with automation or APIs
• Flexibility in working hours
• Exhibits patience and resilience under pressure
• Detail-oriented and strong organizational skills
• Strong verbal & written communication skills
• Self-sufficient, proactive, and ready for a challenge
• Strong problem-solving and critical thinking abilities.
• Ability to work under pressure and adapt quickly to new technologies.

#LI-PP1

About the role

Monks is looking for a backend developer to drive the evolution of our proprietary central orchestration engine. Based on your knowledge in PHP, you will be a key member of the team, designing, coding, testing, and supporting applications that enable businesses to operate more effectively and competitively.

Key Responsibilities

• Develop and maintain server-side logic using PHP, ensuring high performance, responsiveness, and reliability.
• Evolve internal management frameworks to meet adapting business requirements and sunset legacy systems.
• Build and maintain complex bi-directional syncs across the enterprise stack (Salesforce, NetSuite, Workday, and other internal proprietary developed tools) to ensure a flawless data exchange.
• Design and implement APIs and RESTful services that adhere to industry standards.
• Work with databases, including setup, maintenance, and optimization to ensure "One Source of Truth" across project data.
• Identify and resolve bugs, bottlenecks, and ensure the 100% stability of critical internal tooling.
• Write clean, scalable, and effectively commented code following best practices.
• Focus on reducing "gap time friction" and automating manual workflows to accelerate business velocity.
• Integrate AI-driven features like agentic workflows to automate workflows. 
• Maintain comprehensive documentation, including technical specifications and API documentation.
  
  

Qualifications

• 3-5+ years of professional backend development experience (PHP is a must), with a focus on modern frameworks and design patterns.
• Extensive knowledge of Symfony.
• Strong understanding of object-oriented programming, application design patterns, and analysis.
• Proven experience in Web Services, REST API design, and integrating third-party APIs (e.g., OAuth).
• Experience with modern cloud platforms (AWS, GCP, or Azure) and containerization/virtualization like Docker.
• Curiosity-First Mindset: You don't wait for a manual; you play, break things, and ask "What if?" to adopt new tools and workflows
• Knowledge of agile methodologies and experience working effectively in an agile development environment.
• Excellent communication skills in English, both written and verbal.
  
  

Technical Skills

• Proficiency with database technologies such as SQL Server, PostgreSQL, or NoSQL databases.
• Knowledge of DevOps practices, CI/CD pipelines, and Git version control.
• Familiarity with security principles and best practices in web application development.
• Secondary proficiency in other programming languages (e.g., NodeJS, Python, or TypeScript) is highly valued.
  
  

Bonus Skills

• Familiarity with ERP integrations like NetSuite or Salesforce
• Experience with container orchestration tools like Kubernetes.
• Understanding of front-end technologies like ReactJS and Next.js is a plus.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

PLESE SUBMIT RESUME IN ENGLISH TO BE CONSIDERED

• Web Ecosystem Management: Lead the strategy and maintenance for s4capital.com, legacy sites, and microsites. You ensure every page aligns with our global "Monks" brand.
• The Technical Bridge: You are the primary point of contact for developers. You’ll manage Jira sprints, prioritize tasks, and ensure technical debt doesn't compromise UI/UX.
• Lead Gen & Growth: Partner with Marketing Ops and Analytics to optimize the conversion path. Your success is measured by how well the website captures and flows leads into HubSpot.
• Content Governance: You aren't just a gatekeeper; you are an enabler. You will train content creators across 5 regions, setting the standards for how we present our offering.
• Website Relaunch: Play a leadership role in the upcoming site relaunch, ensuring we hit milestones without sacrificing quality or strategic alignment.

• Proven Experience: You’ve spent 5+ years in a top-tier digital agency or a multinational corporation managing complex websites.
• The "UI" Eye: You understand the difference between a dev-friendly build and a user-friendly interface. You can spot a UI misalignment from a mile away.
• Strategic & Operational: You are comfortable presenting a 6-month roadmap to a Director, then jumping into the CMS to fix a case study layout or vet an SEO metadata update.
• Local Market Context: You understand how to manage stakeholders across different time zones (specifically the LATAM/Global bridge) and have experience with international site structures.
• Technical Stack: You aren't a coder, but you are a power user of web platforms like Drupal/WordPress, marketing software and CRMs like HubSpot, web data tools like GA4, and project management software like Jira.

#LI-Hybrid
#LI-LT1

About the Role

We are looking for an IT Workplace Support Technician for our Monks Paris office. You will be responsible for making sure all your fellow Monks can keep on creating their awesome work. You will do this as part of a global team that specialises in helping our colleagues get back up and running in no time. Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities to improve efficiency, accuracy, and productivity. This is a junior role with requirements for on-site work with 5 days in the office. 

Responsibilities:

• Responsible for installing and configuring all computer hardware, software, networking systems (assisting), and A/V equipment in our Paris office, repairing and replacing equipment as necessary.
• Handling incoming issues and requests from our Paris.Monks, you’ll provide first-line support for troubleshooting and set up new colleagues in a flash.
• Taking care of the office from an IT perspective. This includes keeping our meeting rooms operational and in tip-top shape, supporting presentations/events, general tidiness of the office (we don’t want old hardware and cables lying around), and last but not least, workplace management. This consists of doing regular checks to keep them complete and functional, as well as assisting with moves around the office where needed.
• Even though your main focus is the local office, you will also support your colleagues in the global IT support team to swiftly answer any questions that enter our ticketing system, or simply through Slack. 
• You contribute to making sure that your colleagues across the globe can collaborate to craft cool stuff for the leading agencies and brands, assisting our network engineers by providing hands-on support when needed.

About You

The essentials:

• For this role, we’re looking for what they used to call a whizkid: someone who is keen and eager to look after our IT in Paris. This requires being on-site every day.
• You’re fluent in English and IT lingo.
• As an all-round troubleshooter, you can support both Windows and Mac.
• You can provide application support for all kinds of software packages and are all too familiar with plugins, patches, and drivers.
• As a true IT support employee, you have the inexplicable capacity to fix problems simply by looking at the allegedly malfunctioning device.
• Next to the Magic Restart, you know how to solve more complex oddities in the workings and settings of networks and applications.
• Setting up new workstations is hardly work for you: you always think ahead so that new Monks have everything they need to get started, even if it wasn’t part of the to-do list.
• A considerable level of independence is required for this job as you’ll mostly be working on your own while representing our global IT team.
• Constantly exploring new IT territories, you’re so eager to learn on the job, we don’t even have to tell you.
• Working experience with Google Workspace, Jamf, Intune, CrowdStrike, Office 365, Slack, and Freshservice. As well as other asset management tools. 
• A basic understanding of networking would also be beneficial.
• OneLogin experience or other SSO solutions
• Proficiency in French and English. 

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.  

#LI-RE1 #LI-Hybrid

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable, and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a highly organized and proactive Event Specialist to support the planning and execution of marketing events across APAC. This role is ideal for someone with hands-on event experience who thrives in fast-paced environments and is looking to grow into a regional event management role. You will play a key role in delivering high-quality events, supporting both owned and partner events, while working closely with internal teams and external partners.

RESPONSIBILITIES 

1) Event Execution & Logistics

• Support end-to-end planning and execution of events across APAC
• Coordinate vendors, venues, and production partners
• Manage logistics including production, shipping, and on-site setup
• Prepare detailed run-of-show and ensure smooth on-site delivery
• Troubleshoot and problem-solve during live events

2) Event Coordination & Stakeholder Management

• Act as a key point of contact for event organizers and partners
• Coordinate with internal teams 
• Support speaker logistics including scheduling, briefing, and materials
• Ensure alignment across all stakeholders leading up to events

3) Post-Event Reporting & Follow-up

• Consolidate event outcomes including attendance and leads
• Support post-event reporting and internal recaps
• Coordinate with internal teams to ensure proper follow-up on leads
• Assist in repurposing event content for marketing and communications

QUALIFICATIONS 

• 3–5 years of experience in event management, marketing, or agency environments
• Proven experience supporting or executing events (conferences, brand activations, or corporate events)
• Strong organizational and project management skills
• Ability to manage multiple projects and deadlines simultaneously
• Strong communication skills in English (written and spoken)
• Comfortable working in a fast-paced, collaborative environment

PREFERRED EXPERIENCE

• Experience in an agency or experiential marketing environment
• Exposure to regional (APAC) events
• Basic understanding of marketing, branding, or content production
• Experience working with cross-functional teams (PR, social, content)
• Familiarity with tools such as HubSpot, Salesforce, and Adobe Photoshop is a plus

WHAT SUCCESS LOOKS LIKE

• Events are delivered smoothly, on time, and within budget
• Strong coordination across internal and external stakeholders
• Clear and structured post-event reporting and follow-up
• Increasing ownership and independence over time

WHAT WE OFFER

• Opportunity to work on regional and global events
• Exposure to high-profile industry events and partnerships
• A fast-paced, collaborative environment with growth opportunities

#LI-LL1

 In the Network Engineer role you’ll manage all networking activities (Internet, LAN, dynamic routing, VPNs, Firewalls, Wi-Fi etc.) for all Monks sites around the globe, with main focus in the APAC region. You will do this as part of a global team and identify yourself with ‘a flexible go-getter who jumps on new opportunities to improve efficiency, accuracy and productivity’.

Key responsibilities:

• You’ll manage all networking activities (Internet, LAN, dynamic routing, VPNs, Firewalls, Wi-Fi etc.) for all Monks sites around the globe
• As a Monk in our India Monastery , you’ll be in charge of the administration of network assets
• You’ll handle the preparation and deployment of network changes
• You’ll automate the operational and maintenance work as much as possible
• You’ll monitor, analyze, and report metrics of network services

Requirements:

• Relevant certifications on network and firewall technology and solutions with a high preference for Fortinet NSE 4, 5, 6, 7 etc.
• Hands-on experience with different Fortinet products, including FortiGates, FortiSwitches, FortiAPs, FortiAnalyzer, FortiManager
• Hands-on experience with wireless networks including Aruba Wireless, FortiAPs, UniFi , Extreme
• Hands-on experience with Juniper Routers and Switches
• Hands-on experience with fiber optic networks of various speeds
• Deep knowledge on DNS, DHCP, Routing/Switching and Routed Protocols (OSPF, BGP)
• Epic network troubleshooting skills
• Excellent documentation skills
• Experience with network monitoring tools (Zabbix & LibreNMS preferable)
• You’re Fluent in English, both spoken and written.
• Ability to learn quickly and share knowledge
• Strong social skills
• Excellent interpersonal skills
• Outstanding time management skills
• Intrinsic curiosity
• Self-motivation
• Attention to detail
• A balanced approach to stressful situations

Pluses:

• Intermediate Linux experience. Know why things work on a Linux system -- not 

just how to configure them

• Knowledge on Windows operating systems including Active Directory, Certificate 

Authority, NPS etc.

• Experience with virtualization
• Write scripts in some administrative language (Python preferable)

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

As a Business Analyst within IT Enterprise Applications, you will play a critical role in owning the discovery and design phases of projects and operational initiatives. You will work directly with senior stakeholders across the business to identify pain points, define requirements, and establish clear success criteria for system implementations across enterprise applications.

You will act as the bridge between business and technical teams, translating complex functional needs into structured, actionable requirements. This role requires a strong ability to lead conversations, structure ambiguity, and drive alignment, while partnering closely with Project Managers to ensure effective delivery.

In This Role You Will

• Lead discovery and requirements definition
• Drive structured conversations with senior stakeholders to identify pain points, business needs, and opportunities for improvement.
• Challenge and refine requests to ensure clarity, feasibility, and alignment with business objectives.
• Own the solution design phase
• Define end-to-end functional solutions for projects and tickets, including workflows, process improvements, system integrations, and data migrations.
• Establish clear acceptance criteria for each piece of work delivered.
• Translate business needs into technical requirements
• Produce high-quality documentation (user stories, functional specs, acceptance criteria) that enables technical teams to execute effectively.
• Ensure requirements are complete, consistent, and implementation-ready.
• Build artifacts to support understanding and alignment
• Create process diagrams, workflows, and data models to visualize current and future states.
• Use data analysis to validate assumptions and support decision-making.
• Partner closely with delivery teams
• Work alongside Project Managers to scope initiatives, support prioritization, and ensure alignment throughout execution.
• Collaborate with technical teams to clarify requirements, manage dependencies, and support solution implementation.
• Ensure continuity between design and delivery
• Act as a point of reference during implementation to validate that solutions meet defined requirements and business outcomes.
• Support functional testing and validation
• Define test scenarios and acceptance criteria, execute or support functional testing (UAT), and ensure delivered solutions meet business requirements before release.

Experience You Already Have

• 3–5 years of experience as a Business Analyst or in a similar role, ideally within IT or systems-focused environments.
• Proven experience leading stakeholder conversations independently, including with senior or non-technical audiences.
• Strong experience in requirements gathering, solution design, and documentation for system implementations.
• Experience translating business needs into technical requirements, user stories, and acceptance criteria.
• Hands-on experience building process diagrams (e.g., BPMN, flowcharts) and documenting workflows.
• Experience working with or implementing enterprise systems such as Salesforce, Oracle NetSuite, or Workday.
• Strong analytical skills, including experience working with data, reports, and metrics to support decisions.
• Excellent communication skills in English (written and verbal), with the ability to structure complex topics clearly.

What We’re Looking For

• Ability to operate with autonomy and ownership in ambiguous environments.
• Strong facilitation and stakeholder management skills.
• Structured thinking and attention to detail, with a focus on business outcomes over outputs.
• Comfortable balancing big-picture design with hands-on execution.
• Proactive mindset with the ability to drive conversations and decisions forward.

#LI-AS1 #LI-Hybrid

We are seeking a MuleSoft Developer with 2 to 4 years of experience to join our IT team. The ideal candidate should have a strong understanding of MuleSoft's capabilities and integration patterns, proficiency in troubleshooting, and experience in writing custom functionality in Java that is not available in MuleSoft. You will be responsible for designing and developing integrations and APIs using MuleSoft's Anypoint Platform and complex DataWeave transformations.

Key Responsibilities:

• Design, develop, and maintain APIs, integrations, and services using MuleSoft's Anypoint Platform.
• Utilize complex DataWeave transformations for data manipulation and orchestration.
• Write custom functionality in Java when not available in MuleSoft.
• Participate in the full software development life cycle: from requirement gathering, design, and development, through testing, deployment, and maintenance.
• Collaborate with internal teams to identify and understand the requirements and translate them into technical solutions.
• Implement security, encryption, and authentication on integrations and APIs.
• Proficiently troubleshoot and resolve integration and API issues.
• Monitor, analyze and optimize integration and API performance.
• Create and maintain technical documentation.
• Participate in code reviews to ensure code quality and distribute knowledge.
• Stay up-to-date with MuleSoft's latest technologies and best practices.

Required Skills & Experience:

• Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a MuleSoft Developer or similar role, ideally between 2 to 4 years.
• Strong knowledge of MuleSoft's Anypoint Platform, MuleSoft AnyPoint Studio, and related technologies.
• Experience with SOAP and REST web services, RAML in Mule, and complex data transformation languages like DataWeave.
• Experience in writing custom functionality in Java that's not available in MuleSoft.
• Working knowledge in writing PL/SQL in any RDBMS such as SQL, Oracle etc.
• Knowledge of integration patterns and best practices.
• Experience with agile methodologies.
• Proficient troubleshooting and problem-solving skills.

#LI-SC1

#LI- Hybrid