About the role

Monks is looking for a backend developer to drive the evolution of our proprietary central orchestration engine. Based on your knowledge in PHP, you will be a key member of the team, designing, coding, testing, and supporting applications that enable businesses to operate more effectively and competitively.

Key Responsibilities

• Develop and maintain server-side logic using PHP, ensuring high performance, responsiveness, and reliability.
• Evolve internal management frameworks to meet adapting business requirements and sunset legacy systems.
• Build and maintain complex bi-directional syncs across the enterprise stack (Salesforce, NetSuite, Workday, and other internal proprietary developed tools) to ensure a flawless data exchange.
• Design and implement APIs and RESTful services that adhere to industry standards.
• Work with databases, including setup, maintenance, and optimization to ensure "One Source of Truth" across project data.
• Identify and resolve bugs, bottlenecks, and ensure the 100% stability of critical internal tooling.
• Write clean, scalable, and effectively commented code following best practices.
• Focus on reducing "gap time friction" and automating manual workflows to accelerate business velocity.
• Integrate AI-driven features like agentic workflows to automate workflows. 
• Maintain comprehensive documentation, including technical specifications and API documentation.
  
  

Qualifications

• 3-5+ years of professional backend development experience (PHP is a must), with a focus on modern frameworks and design patterns.
• Extensive knowledge of Symfony.
• Strong understanding of object-oriented programming, application design patterns, and analysis.
• Proven experience in Web Services, REST API design, and integrating third-party APIs (e.g., OAuth).
• Experience with modern cloud platforms (AWS, GCP, or Azure) and containerization/virtualization like Docker.
• Curiosity-First Mindset: You don't wait for a manual; you play, break things, and ask "What if?" to adopt new tools and workflows
• Knowledge of agile methodologies and experience working effectively in an agile development environment.
• Excellent communication skills in English, both written and verbal.
  
  

Technical Skills

• Proficiency with database technologies such as SQL Server, PostgreSQL, or NoSQL databases.
• Knowledge of DevOps practices, CI/CD pipelines, and Git version control.
• Familiarity with security principles and best practices in web application development.
• Secondary proficiency in other programming languages (e.g., NodeJS, Python, or TypeScript) is highly valued.
  
  

Bonus Skills

• Familiarity with ERP integrations like NetSuite or Salesforce
• Experience with container orchestration tools like Kubernetes.
• Understanding of front-end technologies like ReactJS and Next.js is a plus.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As a Program Manager, you’ll be the engine behind the successful execution of high-impact transformation programs across the EMEA region. While the Program Director sets the high-level vision, you are the person who turns that strategy into reality—managing the day-to-day complexity of workstreams to ensure we hit every milestone with quality and precision. We are looking for someone who is passionate about seeking new opportunities to create impactful work in a fast-paced agency environment.

Responsibilities:

• Manage end-to-end delivery of multi-channel marketing and content programs, ensuring all projects stay on track, on time, and within budget.

• Develop detailed project plans, timelines, and workflows that translate strategic objectives into clear, actionable tasks for our teams.

• Coordinate across internal disciplines—including creative, strategy, production, and technology—to ensure seamless integration and alignment.

• Monitor program budgets and financial performance, assisting with scoping and resource tracking to maintain account health and profitability.

• Implement AI-enabled tools and workflows within your programs to drive delivery efficiency and stay at the forefront of innovation.

• Resolve day-to-day delivery challenges and bottlenecks, escalating to the Program Director only when necessary to maintain momentum.

• Support new business efforts by providing realistic delivery assumptions, timelines, and feasibility checks for pitches and proposals.

• Maintain strong documentation and governance structures to ensure transparency for both internal stakeholders and clients.

About You

The essentials:

• Experience: 6–8 years of experience in project or program management within an agency, consultancy, or fast-paced digital environment.

• Execution Focus: A proven track record of managing integrated digital projects and a solid understanding of (Agile) delivery frameworks.

• Organisational Skills: Highly structured, detail-oriented, and capable of juggling multiple concurrent workstreams without breaking a sweat.

• Communication: Strong interpersonal skills with the ability to keep diverse teams aligned and stakeholders informed.

• Commercial Acumen: Comfortable managing project budgets and understanding the levers that drive account profitability.

• Tech-Forward: A proactive interest in AI and emerging technologies and how they can be applied to improve delivery.

Not a must, but a plus:

• Experience working with global or multi-regional teams and navigating local market dynamics.

• Background in large-scale CX initiatives or website replatforming programs.

• Familiarity with content production, social media campaigns, or integrated marketing.

• Hands-on experience with workflow tools (e.g., Monday.com, Asana, Jira) and marketing tech ecosystems.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1