Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our finance team is responsible for shaping our understanding of how Stripe is performing as a business, as well as what our best opportunities are for continued growth. We’re looking for an experienced financial controller to join our International Accounting team. As a key part of our controllership team in Singapore you will help us build our technical accounting and financial reporting processes, work with business partners, financial partners, external stakeholders and our world-class engineers. You will help us develop best in class accounting processes and help track our progress within a fast-paced environment that’s growing globally.
What You’ll Do
Responsibilities
- Lead Financial Close Processes: Manage the monthly close of US GAAP books and local books, including balance sheet reconciliations, supporting schedules, fluctuation analysis, and other reporting deliverables.
- Statutory Audit Process: Own the end-to-end statutory audit process, including the financial statement preparation under relevant local GAAP, technical memos, audit support, culminating in presentations to the board of directors for the assigned entities.
- Technical Expertise: Maintain fluency with US GAAP and IFRS, research, document and drive the necessary technical accounting memos.
- Cross-functional Collaboration: Participate in cross-functional projects for new initiatives and partner effectively with Tax, Transfer Pricing, Treasury, Corporate Accounting, Regulatory Compliance, and Legal teams on diverse projects or support financial decision-making.
- Outsourcing Management: Carefully supervise finance outsourcing partners to ensure compliance and filing requirements are met timely and accurately
- Process Efficiency: Drive improvement on the existing processes through finance transformation initiatives and automation projects, including AI identification/ recommendation and implementation.
- Regulatory Compliance: Prepare regulatory and statistical returns or surveys to the regulators or government agencies and stay informed on changes in accounting and tax regulations.
- Tax Review: Work closely with the tax team to ensure local entity tax compliance and provide accounting support for tax audits/reviews.
- Business support: Support new product and entity launches where accounting technical advice is required.
- Budgeting: Support budgeting, forecasting, actual and variance analysis of the finance outsourcing partners.
Who You Are
Minimum Requirements
- Experience: 8+ years of professional accounting experience, preferably with a Big 4 audit background.
- Systems Proficiency: Excellent knowledge of accounting systems (e.g., Oracle or equivalent) and experience in AI automation.
- Audit Knowledge: Experience handling large audits (central and local teams), statutory reporting, and tax compliance. Experience with Workiva FS preparation.
- Accounting Expertise: Strong knowledge of U.S. GAAP and IFRS.
- Project Management: Demonstrated success in managing cross-functional initiatives.
- Communication Skills: Excellent written and verbal communication in English.
- Adaptability: Flexible with changing requirements in a fast-paced and growing environment, ability to multi-task and work collaboratively as well as independently.
- Certification: Qualified accountant with accounting certification, such as ACCA, CA or equivalent.
- Degree in Accounting or Finance background
- Problem Solver: Strong passion for solving complex challenges
Self starter: Self-motivated and proactive with a desire to succeed
Preferred Qualifications
- Background: Knowledge of or experience in the payments, fin-tech, or financial services industries.
- Tech Experience: Accounting experience in a fast-growing tech environment.
- Technical Skills: Hubble/SQL experience beneficial.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As an Account Executive, Cross Border, Greater China, at Stripe, you will drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users.
What you’ll do
Responsibilities
- Own a named account list and develop account plans for winning and expanding business with mid market and enterprise companies in the Greater China region
- Develop outbound strategies to create and nurture opportunities
- Own the full sales cycle from lead to close for upper middle market and enterprise companies
- Develop relationships with executive stakeholders at new and existing clients
- Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses
- Lead and contribute to team projects to develop and refine our sales process
- Engage with Product and Engineering teams to help drive product strategy
- Build a compelling partner strategy for your key accounts, engage with the channel team and lead the joint sales approach.
Who you are
You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with mid market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.
If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of software sales experience selling to large users in GCN market, preferably at a technology company, with a track record of top performance
- Ability to understand the Stripe API and build great relationships with highly technical customers
- Ability to understand complex requirements and craft custom solutions
- Strong analytical and quantitative capabilities including comfort with basic modeling
- Superior verbal and written communication skills in both English & Mandarin is required for this role, as it involves working primarily with companies from the Greater China region
- Deep understanding of the China cross border business landscape
- Ability to operate in a highly ambiguous and fast-paced environment
- Strong interest in technology
Preferred requirements
- Prior experience at a growth stage Internet / Software company
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe is looking for a leader for our Product Support team supporting Greater China (GCN) and Japan. This manager will lead a high performing team motivated by improving the lives of Stripe’s user base. They will cultivate the happiness of their teams while guiding them through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The team is also responsible for managing large operational projects to improve the user support experience in these markets.
What you’ll do
Responsibilities
- Guide the organization to design and deliver incredible user support.
- Ensure team members are happy, effective, and growing in their career and new work experiences.
- Set clear goals and directions, and provide regular feedback on team members’ performance.
- Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports.
- Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
- Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Proficiency in Mandarin is required as this role involves daily communications with our users in the Greater China region.
- At least 3+ years of direct people management experience.
- Experience leading operational teams such as product support teams (preferably in high-growth technology companies).
- Experience with the GCN market.
- Excellent written and verbal communication skills.
- A strong operational background and a track-record of making data driven decisions.
- Skill and credibility doing the core work of a user facing team with a high bar for quality and a willingness to lead by example.
- An ability to execute on and deliver complex operational projects involving multiple stakeholders.
Preferred qualifications
- Experience with the Japan market
- Japanese language proficiency
- Prior experience with SQL, Tableau and APIs
- Comfort with some technical troubleshooting
- Familiarity with FinTech industry and products
- Passion for learning new functions and features of technical products
- Experience leveraging root-cause analyses to make data driven decisions
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe's Marketing organization is undergoing a fundamental transformation in how it works. We're building a team of Forward Deployed AI Accelerators (FDAs) embedded directly with marketing cohorts to make AI the default mode for all work — not an occasional tool, but the foundation of how every marketer at Stripe executes.
Today, marketers are already achieving remarkable results: building their own data dashboards, creating agents that compress multi-day processes, and authoring tools that accelerate workflows. The FDA team exists to take what's working and systematically scale it across the entire marketing organization.
What you'll do
As a Forward Deployed AI Accelerator, you'll be embedded with a group of approximately 20 marketers organized by functional team, shared workflow, or location. You'll build alongside them, and you will help them fundamentally change how they operate. Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool.
Responsibilities
- Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs
- Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities
- Coach and partner with each marketer through a progressive journey: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency
- Teach marketers to build and iterate on their own tools over time, creating independence
- Recognize patterns across your cohort and systematically scale what works — a tool built for one marketer should become reusable for their peers
- Document every tool, playbook, and transformation pattern you build so the entire FDA team can use each other's work
- Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success
- Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work
- Prepare marketers for an agentic future — not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows
Who you are
We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work — not as a novelty, but as your default operating mode.
- You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory — you've built things that changed how real work gets done. You can build in real time alongside the people you support.
- You are an exceptional coach and communicator. You can meet people wherever they are. You create desire for progress, and you adapt your approach to each person.
- You understand marketing work. You either have direct experience in marketing or can quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it.
- You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions.
- You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who could succeed in many roles at Stripe.
- You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter.
- You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment.
Minimum requirements
- 5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration
- Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot — building with it)
- Track record of coaching, teaching, or enabling others — formally or informally — with evidence that people you've helped actually changed how they work
- Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
- Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting ~20 marketers at varying stages of their AI journey)
Preferred qualifications
- Experience in marketing, marketing operations, growth, or a closely adjacent function
- Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Codex, custom agent frameworks, API integrations, workflow automation tools)
- Experience with change management, organizational transformation, or large-scale enablement programs
- Familiarity with marketing technology stacks (e.g., Marketo, Salesforce, analytics platforms, content management tools)
- Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team
- Background in consulting, solutions engineering, technical account management, or other client-facing technical roles
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. Joining the Risk Partnerships team, you will play a critical role in the company’s financial and partnership health, enabling Stripe’s growth while partnering with internal and external stakeholders to understand, manage and mitigate against key risks related to financial partners.
What you’ll do
Stripe is seeking a Risk Partnerships Manager covering our most important financial partners including bank sponsors, Local Payment methods and other key partners. This role will be instrumental in enabling new products and payment methods to help Stripe scale for the future. It’s expected that the Risk Partnerships Manager will be a subject matter expert in card network and bank sponsor programs and requirements. You will develop expertise on Stripe’s risk policies in areas including fraud, credit, and brand risks. You will be relied upon to keep pace with emerging trends in the payments and fintech industries.
You will build strategic relationships with Risk counterparts at major financial partners to help drive Stripe’s risk and commercial initiatives. It is equally crucial for you to develop trusting and collaborative relationships with internal stakeholders that will provide subject matter expertise, and be able to execute across multiple programs and initiatives in parallel. Your work will be highly visible to Risk leadership and will be instrumental to driving our future growth.
Responsibilities
- Manage key risk relationships with financial partners including bank sponsors, local payment method, and key partners that enable new products and payment methods.
- Build relationships, understand financial partner requirements, and advocate for Stripe’s users and product teams with external stakeholders.
- Effectively communicate complex financial partner risk requirements to Stripe leadership. Ensure these are understood and correctly prioritized by Risk and the broader Global Partnerships team, as well as other cross-functional teams within the organization.
- Represent Stripe’s risk controls and processes to bank partners, card networks, regulators and other external parties. Develop expertise in Stripe’s risk management systems and maintain a strong understanding of Stripe’s risk posture and evolving technical foundations.
- Contribute to Stripe risk strategy objectives by proposing process improvements, new risk policies, capabilities, and other areas of thought leadership to drive the company vision.
- Collaborate with our Financial Partnerships team to drive and advocate for risk objectives in balance with business objectives.
- Cultivate strong working relationships with colleagues across Risk, Product, Engineering and Operations teams to prioritize, scope and roll out product launches and enhancements.
- Manage top priority user escalations and incident remediations, as needed.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of professional experience, including 2+ years in the payments industry (Risk Management experience preferred).
- Partner-facing experience with APAC Payment methods, acquiring bank sponsors, or additional relevant payment methods in APAC.
- A strong sense of ownership, resilience, and a drive to have an impact.
- Experience in managing day to day risk initiatives, requirements and incidents across a variety of internal and external partners.
- Strong stakeholder management skills including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders.
- An analytical, data-driven approach to decision-making – you understand how to partner with Data Science to build metrics and track progress across various monitoring programs.
- Demonstrated project/program management skills and a proven track record for building and scaling programs from the ground up.
- Excellent collaboration, communication, and relationship building skills. Must have the ability to convey complex ideas succinctly to all audiences.
- Ability to prioritize work appropriately and stay focused on the most important and most impactful initiatives at any given time.
Preferred qualifications
- You have an in-depth understanding of product and payment risk platforms.
- Effective program management skills and a proven track record for building and scaling programs from the ground up.
- Familiarity with SQL and working with large datasets is a plus.
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
What we do: The Credit Risk Strategy protects Stripe by managing the end-to-end credit risk of our largest and most complex users.
How we do it: We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our Goal: Enabling Stripe’s growth by making confident, calibrated decisions on our highest-exposure users.
What you’ll do: As the Manager of the APAC Credit Risk Strategy Team, you will lead a group of high-performing and tenured underwriters/Credit Strategists responsible for Stripe’s most significant financial exposures. You aren't just managing a queue; you are building the framework that allows Stripe to say "yes" to complex, multi-billion dollar businesses while keeping our balance sheet secure.
Responsibilities
- Lead a Specialized Team: Coach and mentor a world-class team of commercial underwriters and Credit Strategists. You’ll be responsible for their professional growth and for fostering a culture of rigorous, data-driven credit judgment.
- Own the E2E Credit Risk Lifecycle: Oversee the team’s execution across all critical decision points—from high-stakes New User Onboarding and Contract Negotiations to Reactive Stress Reviews and Loss Recovery.
- Strategic Stakeholder Partnership: Act as a key advisor to Sales, Risk Strategy, Risk Policy and Bank Partners. You will navigate complex Bank Concurrences and Waivers, ensuring our risk appetite aligns with both internal goals and external partner requirements.
- Drive Operational Excellence: Work closely with our Credit Ops and SDC teams to implement efficient and effective review processes while providing constructive feedback to improve procedures. You will identify gaps in our current processes and build the organizational infrastructure needed to support Stripe’s evolving product suite.
- High-Stakes Decisioning: Serve as an escalation point for ad-hoc credit reviews and referrals, making informed judgments on Stripe’s largest and riskiest users during volatile market conditions or incidents.
- Systems Thinking: Deeply understand our performance metrics including loss trends and leading indicators. Analyze account activity and monitor portfolio trends to identify opportunities for Stripe to reduce potential credit losses. Understand our current credit controls and strategies to identify opportunities for improvement. Work closely with our core risk team to mitigate potential risks with specific users.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- A coach and mentor dedicated to nurturing talent and helping team members perform at their best
- 12+ years experience in commercial underwriting and/or financial analysis across multiple geographies in APAC
- Has comprehensive knowledge of accounting principles (GAAP & IFRS), financial analysis, cash flow analysis, and comfort with reading and interpreting financial statements
- Ability to comfortably interact with the CFOs and CEOs of our top merchants
- Strong collaboration, communication, and relationship building skills, with an ability to influence stakeholders across organizations and borders
- Experience recruiting, developing, and managing diverse and high-performing teams
- Decisive, yet open to learning: you will make many critical decisions every day, even with the knowledge that you will be wrong some of the time
- Excellent communicator who is able to convey complex ideas succinctly
- Experience working cross-functionally across multiple teams and time zones
Preferred qualifications
- Strong data visualization skills and a willingness to use data and AI tools to analyze and make decisions on the portfolio
- Experienced working in tech, or in another fast-paced, high-growth environment
- Experience working with Greater China merchants as this individual will be working with merchants based in the Greater China region
- Experience working in a matrix org structure
- Experience working with Engineering, Product and Ops teams
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe's Global Sales Team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy.
The Global Sales Enablement Team is dedicated to equipping our sales teams with the necessary skills and knowledge to excel in their roles. This includes the delivery of our Sales Spin Up onboarding program and various skills workshops aimed at cultivating a high-performance sales culture.
What you’ll do
As a Sales Enablement & Training Specialist, you will play a vital role in the delivery of our weekly mandatory enablement hour and targeted skills workshops. You will engage with new hires, current team members, and sales leaders to enhance their understanding of Stripe's products and sales strategies. You’ll collaborate closely with cross-functional teams to ensure that training content is not only informative but also engaging and relevant.
Responsibilities
- Lead live or vitual training sessions, ensuring an engaging and effective training experience for GTM team members.
- Organize and facilitate sales skills workshops to uplevel seller performance in our APAC hubs.
- Be prepared to travel to other areas of your region.
- Build strong relationships with stakeholders to identify their unique enablement needs and sales skills gaps.
- Collaborate with subject matter experts to develop engaging training materials, including presentations, role-plays, and interactive exercises that enhance efficiency and drive business outcomes.
- Tailor content and information to various roles, segments, and sales motions, demonstrating empathy for sellers.
- Assess training effectiveness through participant feedback and performance metrics, iterating on content and delivery methods as needed.
- Provide ongoing coaching and support to sales team members to reinforce learning and drive continuous improvement.
- Represent a macro-optimistic exothermic team.
- Help drive a learning culture at Stripe by building strong relationships with stakeholders in your region.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of experience in sales, sales enablement, or a related field, with a focus on onboarding or skills development.
- Fluency in Mandarin
- A passion for teaching, a strong grasp of adult learning principles, and the ability to deliver engaging, hands-on programs while representing a positive and collaborative team.
- Proven ability to design and deliver engaging training sessions, both virtual and in-person.
- Experience coaching and delivering value selling or solution selling programs.
- Excellent communication and presentation skills, with the ability to work cross-functionally with senior leaders and subject matter experts and to quickly convey complex concepts in simple terms.
- Strong organizational skills and attention to detail, with the ability to manage multiple training initiatives simultaneously.
- Experience in sales environments, ideally with an understanding of SaaS or financial technology solutions.
- A proactive and adaptable mindset, capable of navigating ambiguity and changing priorities.
Preferred qualifications
- Experience in a fast-paced, dynamic sales environment with a focus on quota attainment.
- Familiarity with learning management systems (LMS) and e-learning tools.
- Strong facilitation skills with experience in coaching and mentoring.
- Certification in training methodologies or instructional design (e.g., ATD, CPLP, etc.) is a plus.
At Stripe, we believe in nurturing talent and providing opportunities for professional growth. If you’re an enthusiastic and experienced training facilitator with a passion for empowering sales teams, we would love to hear from you!
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe is looking for a marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe’s Marketing, Communications, and Design organizations in APAC and be instrumental in maturing and scaling Stripe’s legal support frameworks for these client groups in a growing, priority region for the company.
What you’ll do
The ideal candidate is passionate about Stripe’s mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We’re looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role.
Responsibilities
- Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues across the APAC region.
- Help ensure that Stripe’s APAC events, marketing materials, CRM practices, and brand- and product-related communications comply with applicable laws, global privacy frameworks, local regulations, and internal Stripe policies.
- Draft, negotiate, and manage complex commercial and licensing agreements to support marketing, advertising, events, communications, and content creation.
- Proactively monitor and analyze legislative, regulatory, and enforcement developments within Greater China and other key APAC markets, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization.
- Apply sound judgment to manage and resolve time-sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives.
- Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes.
- Draft and maintain template documents, playbooks, training materials, and other essential resources.
- Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management.
- Oversee and manage outside counsel.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 6+ years of relevant marketing legal experience, gained in-house or within a law firm's marketing practice group, including reviewing, drafting, and negotiating a variety of marketing and advertising contracts.
- Subject matter expertise necessary to effectively review content for compliance with laws and policies and advise on APAC and global marketing legal issues.
- Demonstrated regional knowledge of APAC markets, including Greater China, encompassing cultural, regulatory, and commercial sensitivities.
- Proficiency in data protection frameworks such as GDPR and key APAC regulations (e.g., Singapore's PDPA, Australia's Privacy Act), particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships.
- Experience developing and delivering localized, practical legal training programs on marketing, advertising, and data privacy law specifically tailored for a non-legal audience in APAC.
- A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency.
- Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross-functional teams.
- A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines.
- Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor.
Preferred qualifications
- In-house experience advising a high-growth company.
- Fluency in Mandarin as substantial experience is required working with or providing counsel to clients in the Greater China Market
- Understanding of industry-specific contract terms, governing frameworks (e.g., IAB), and commercial contracting practices within the marketing and adtech space.
- Demonstrated experience with key internet and data-related regulations specific to Greater China.
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Money as a Service team’s mission is to make it delightful for users to manage their money on Stripe. We’re rebuilding and unbundling the core of Stripe so that no matter what the business, the location or use-case there is a single place that can fulfil all financial needs. If that sounds exciting we’d love to hear from you!
What you’ll do
We’re looking for a leader who has a strong background in building successful products and experiences, a passion for leading engineers to solve challenging problems while developing empathetic partnerships with other Stripe teams to understand their use-cases, unlock new capabilities and innovate. At the same time, you’ll have plenty of opportunities to be hands-on building key systems, and will be directly responsible for the successful delivery of large-scale technical efforts as well as acting as a technical mentor and leader for Stripe engineers.
Responsibilities
- Enable the team to deliver a world class financial infrastructure for businesses that range from high growth startups to leading global companies.
- Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations to set and achieve ambitious goals.
- Lead and manage processes to help the team do its best work and engage with Stripe teams across EMEA and North America.
- Recruit great engineers, in collaboration with Stripe’s recruiting team.
- Develop engineers on the team, helping them advance in their careers.
- Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team.
Who you are
We’re looking for a leader with experience building great products and teams. If that sounds like you then we encourage you to apply:
Minimum requirements
- At least 3+ years of experience building and managing a team or teams to ship high-quality products and experiences.
- Have a strong technical background as a contributor, including 5+ years of industry experience building user facing products.
- Work effectively cross-functionally and are able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs.
- Thrives with a high degree of autonomy and responsibility in an ambiguous environment.
- Technical acumen to drive clarity with senior engineers about architecture and technical strategic decisions.
- Encourage a healthy and inclusive work environment that’s both challenging and supportive.
- Care deeply about mentorship and growing engineers.
Preferred qualifications
- Have experience with financial product companies and interest in financial products and markets.
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
MMS Integration Reliability Engineering is a globally distributed team, with team members spanning several different countries and multiple timezones. We play an important role in Stripe’s global money movement strategy. We operate with a universal charter: To reduce the barriers faced by large and emerging businesses around the world by abstracting away the complexities of payments.
We’re responsible for ensuring the day-to-day health and stability of the financial partner integrations that power Stripe’s global money movement ecosystem, existing and new. We partner closely with product and platform engineering teams and financial partners, maintaining a deep understanding of the technical and real-world challenges of Stripe’s payment stack.
What you’ll do
Integration Reliability Engineering roles in MMS are highly dynamic and are a key component to Stripe’s success. The day-to-day varies greatly, ranging from coding, to project management, to stakeholder coordination.
Responsibilities
- Become a domain expert in an area of Stripe’s payments stack
- Handle inquiries from internal Stripes and external partners' technical teams, often requiring investigation and code changes
- Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages
- Organize and direct complex technical changes and projects between Stripe and our partners
- Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or making and coordinating more complex code changes across Stripe
- Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
- Collaborate across the company, including engineering, accounting, financial partnerships and product, to trace and account for billions of dollars moving through the Stripe platform
Who you are
In short, you’re curious, love investigating problems, and digging into edge cases. You know how to navigate complex systems, and have experience working cross-functionally. You’re technical – or aspire to be.
Even if you don’t meet the minimum requirements for the role, we’d love to chat.
Minimum Qualifications
- 6+ years of experience in a technical role (eg: Technical Operations, Software Engineer, etc.) or a technical user facing role (e.g. Solutions Architecture, Integration Engineer)
- Great communication skills, both oral and written, with the ability to frame messages for both technical and non-technical audiences
- Knowledge of and experience with global payment technologies and ecosystems
- Ability to write high-quality code that scales effectively
- Familiarity with developer tools (e.g. git)
- Experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders (including external financial partners)
- Great problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods. These include (but aren't limited to): reading/writing code, writing SQL queries, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions to domain experts, or digging into the raw data through various interfaces
Ready to apply?
Apply to Stripe
Who We Are
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Escalations team offers a single point-of-entry for all user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support teams to facilitate a resolution. We aim to help users find speedy issue resolution and alleviate confusion and unnecessary effort from non-Support Stripes to do this. We will dig into specific user escalations to find top drivers for our most frequent and painful issues affecting our largest users as well as analyze the experience for the broader subset of users.
Ultimately, these cases often shine a light on points of failure within Stripe, and the User Escalations team has the opportunity to create transformative user experiences, while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place.
This is a high visibility, high impact role, with the responsibility to work with users and cross functional stakeholders, all while helping build this team from the ground up.
What you’ll do
In this role, you will play a vital part in addressing user escalations at Stripe, focusing on swift and effective resolution. You’ll engage directly with users and the reporters of the escalations, while also collaborating with product and engineering teams to ensure user issues are resolved effectively. Additionally, you will leverage data and insights to identify trends, root causes and drive support improvements across the wider organization.
Responsibilities
- Respond to incoming User Escalations from Stripes in a timely manner (within agreed service levels) as well as triage, scope, and support to resolution
- Communicate directly with users to solve the most painful problems, via email and phone
- Be accountable for timely and accurate resolution for all User Escalations within agreed service levels
- Directly, or in partnership with other Stripe teams, drive fast resolution and demonstrate extreme ownership in solving users issues completely
- Conduct thorough, data-driven root causes analyses of escalations, and work with partner teams to validate findings
- Share findings and insights with leaders through forums and presentations
- Collaborate with partner teams to identify remediations to address root causes of escalations and drive change from a users’ first mentality
- Challenge the status quo, identifying how and where Stripe needs to improve to better serve users
- Help build the team and process from the ground up
- Support training and socialization efforts for process adoption across Stripe
- Build relationships with partner teams and drive accountability for completion of remediations
- Understand and help influence the relevant product roadmaps that will address the most frequent user escalations
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- At least 2+ years of experience in a user support (customer facing) role
- Prior experience in troubleshooting and working on short SLA cases / escalations.
- Prior experience working on projects or process improvement initiatives
- Sound judgment and impeccable attention to detail
- Deep sense of customer care and users-first perspective
- Unflappable, exothermic energy under pressure
- Comfort with ambiguity and a proven ability to create order out of chaos by building processes that help the team run better and deliver a better user experience
- Solid stakeholder management skills and an ability to influence others to drive progress
- A sense of urgency and a drive to see issues through to resolution
Preferred Qualifications:
- Experience leading multiple concurrent projects
- Analytical rigor and the ability to use data to inform decisions; comfort with SQL is a plus
- Experience in large / enterprise users is a plus.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
What you’ll do
As part of our growing, global Product Support team, you will be a critical driver in delivering exceptional user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality.
You will own complex technical user issues and coordinate with cross functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with Stripe's key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA).
Responsibilities
- Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.
- Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.
- Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.
- Lead continuous improvement initiatives aimed at hitting key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance.
- Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.
- Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability.
- Lead cross-functional projects aimed at identifying inefficiencies in current processes and drive the implementation of long-term solutions.
- Constantly challenge the status quo and push for innovation in user support strategies and operational processes.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
- Proficiency in SQL for data analysis and querying, with the ability to interpret datasets.
- Experience working with API’s.
- Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution.
- Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress.
- Experience in project management, particularly in optimizing processes, workflows, or support operations.
- Willingness to work occasional weekends and holidays (with compensatory time off).
Preferred qualifications
- Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes.
- Comfortable explaining technical concepts to both technical and non-technical stakeholders.
- Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The APAC & EMEA Cards team powers the processing of hundreds of billions of dollars in card payments annually, enabling users to accept card payments from Asia Pacific, Europe, and Middle East regions. As the Engineering Manager for the team, you’ll have responsibility for expanding the reach of Stripe’s global payments network, delivering the best-in-class experience for card payments in these regions.
In this role, you’ll be making some of the most significant strategic, product, and technical decisions for card payments at Stripe. The systems this team builds enables our users to create a single integration with Stripe, then take payments across an ever-expanding set of card networks and grow their businesses globally.
What you’ll do
Responsibilities
- Work with other Stripe leaders to author Stripe’s card payments strategy in APAC & EMEA
- Develop engineers on the team, helping them advance in their careers
- Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity
- Manage processes to help the team do its best work and interface effectively with the rest of Stripe
- Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
- Recruit great engineers, in collaboration with Stripe’s recruiting team
You may be a fit for this role if:
- You thrive on a high level of autonomy and responsibility
- You encourage a healthy work environment that’s both supportive and challenging
- You’re excited to help engineers develop new skills and advance in their careers
- You’re clear and persuasive in writing and in person
- You lead by example, by setting the right context, and by helping teammates do their best work
- You’re technical enough to ask engineers good questions about architecture and product decisions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- BS or MS in Computer Science or equivalent technical field
- 3+ years of Engineering Management experience
- 7+ years of experience in a Software Engineering role
- Demonstrated ability to define and drive complex initiatives/projects
- Experience hiring top talent, building diverse, high-performing teams
- Strong ability to communicate both with technical and non-technical audiences
Preferred requirements
- Experience with payments-related products
- Working in global and cross-regional environments
- Experience using AI tools to improve team execution, quality, and overall effectiveness
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our Asia-Pacific Marketing team’s mission is to engage priority audiences through impactful and relevant marketing campaigns and events, driving awareness, growth, and adoption of Stripe’s solutions. The Executive Marketing role is closely aligned with sales, collaborating with the GTM organization, including Sales and Partnerships. This role spans all customer segment executives (especially focused on must-win, strategic enterprise and Digital Native Start-Up organisations. As a marketing leadership position for APAC, it offers a significant opportunity to build and impact the Executive relationships in the region.
What you’ll do
In the APAC region, an Executive Marketing Leader for an enterprise like Stripe acts as a high-touch bridge between the company’s senior leadership and its most strategic users. The focus of this role is to position Stripe’s regional executives as thought leaders, increasing visibility and credibility in line with Stripe’s mission to grow the GDP of the internet. Ultimately, this role converts C-suite engagement into deep relationships and partnerships and measurable business outcomes, including brand consideration, strategic deal acceleration, and pipeline growth..
Responsibilities
- Executive Engagement Strategy:
- Design regional frameworks for Executive Account-Based Marketing (ABM) that target high-value "in-market" accounts and active buying groups.
- Craft tailored engagement plans for Senior enterprise executives, startups and ecosystem stakeholders to reinforce Stripe as the leader in Financial Infrastructure and enterprise-ready organisation to support all business models
- Managing Executive Hospitality & Events:
- Oversee end-to-end execution of executive events, ranging from private executive dinners to the executive engagements (one to one meetings) in large-scale conferences like Stripe Tour event platforms.
- Ensure events are not just "gatherings" but strategic experiences designed to drive deeper account engagement and foster long-term client CxO level relationships.
- Leading Executive Programs for Corporate Events:
- Define event objectives, success metrics, and scope for major executive programs including Stripe Sessions and Tours and Customer Advisory boards.
- Lead cross-functional workstreams (Sales, Product, Leadership) to produce executive engagement user-centric approaches that showcase newly updated solutions and market trends.
- Executive Thought Leadership & Social Media:
- Devise strategies to build an authentic, authoritative presence for senior Stripe leaders (APAC CRO) on channels like LinkedIn,by partnering with Communications teams, focusing on value-driven education rather than self-promotion.
- Utilize diverse formats—Partnering closely with Comms to increase APAC Stripe executive touch points via podcasts, articles, and short-form videos—to demonstrate industry insights and build organizational credibility.
- Strategic Event Identification & Participation:
- Identify high-trust, high-value "niche" executive communities and industry circles for senior leaders to join and increase Stripe’s connection to shaping the financial infrastructure landscape in the region.
- Executive Engagement ROI & Pipeline Influence:
- Take a data-driven view to measure the success of executive programs, using metrics like Net Promoter Score (NPS) and marketing-attributed pipeline growth.
- Accelerate deal cycles by using first-party engagement data to refine executive programs and identify "ready-for-conversation" participants.
- Building Partnerships & Relationships:
- Serve as the key regional point of contact for senior management, senior leaders, and high-impact B2B users.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Key Competencies for APAC
- Deep Regional Expertise: Mastery of cultural nuances across hubs like Singapore, Tokyo, China and Australia.
- Commercial Mindset: Strong partnership with regional sales teams to align executive marketing programs directly with account aspirations.
- Cross-Functional Influence: Ability to navigate complex global structures and influence stakeholders across Sales, Product, and Communications.
- Experience in interacting and engaging senior leadership inside customer and partner accounts.
- 8+ years of relevant B2B marketing experience leading an Executive marketing function across multiple customer segments, including specific experience in executive content, event management, partnership marketing, and high -touch executive programs.
- Proven track record in defining and executing Executive marketing strategies that achieve funnel metrics and KPIs.
- Strong written and verbal communication skills in English, with the ability to convey complex topics simply.
- Demonstrated leadership and collaboration skills across functions.
- Strong experience partnering with Sales teams on joint planning, execution with key account executives
- Proven track record as an Asia Pacific leader, collaborating with global marketing teams to drive strategic connections through executive programs and partnerships
- Understanding and/or experience with CRM, account-based marketing, and event and sponsorship marketing tactics and technology.
- AI user proficiency
Preferred qualifications
- A startup mentality with a bias to action and the ability to flex in a fast-paced industry and work environment
- Experience marketing fintech, cloud services, and/or software solutions
- Superb organization and project management skills and the capacity to manage multiple complex projects at once
- Excellent analytical skills and the ability to craft actionable insights from complex data
- Resourceful, creative and dedicated to achieving operational and creative excellence
- Experience delivering tailored marketing content and experiences for customer segments spanning from early stage startups to the largest enterprise companies
- Understanding of the payments, financial technology, and/or ecommerce industries and partner ecosystems
- Demonstrated success delivering executive marketing programs with and through consulting and technology partners
Ready to apply?
Apply to Stripe
Stripe is looking for an exceptional transactional lawyer to join our commercial legal team supporting our fast growing business in APAC.
Stripe is a global technology company that builds infrastructure for online commerce with a mission to increase the GDP of the internet. Not only do we handle billions of online transactions each year, Stripe is forging new paths in global commerce including the use of cryptocurrencies and stablecoins, and agentic commerce. Our innovative suite of SaaS offerings enable millions of users around the world, from entrepreneurs to multinational enterprises and online marketplace platforms, to build their businesses, establish global reach, scale faster and operate more efficiently. And we are just getting started!
In this role, you will:
- Support the APAC Sales team, leading negotiations for complex and strategic agreements;
- Advise on a wide range of commercial and legal issues, including launch of new products to Stripe users and support international expansions;
- Be an integral part of the build out of Stripe’s commercial legal infrastructure so that we can scale and operate efficiently at pace with Stripe’s exponential growth - this work includes drafting and maintaining Stripe’s agreements and playbooks, leading and contributing projects to improve internal processes, leveraging AI tooling to optimize how we work and collaborate with our clients, partners and users;
- Partner with teams across Stripe globally, including sales, operations, product, tax, risk groups, and others;
- Help the entire team drive scaled support and efficiency, working collaboratively in a global team to maximize the overall impact of the Commercial Legal team;
- Develop and deliver training and other resources to help the Sales team sell our products; and
- Be a point of escalation for outside counsel.
The person we are looking for is:
- Intellectually curious and a creative problem solver - Stripe’s products and our industry are complex and ever evolving - you should relish learning new products and finding creative solutions to challenging problems;
- A self starter with a bias for action - you are proactive and have a strong sense of ownership;
- A clear and concise communicator (in written and verbal forms), who can distill the key risks and explain complex, nuanced issues in plain and simple terms;
- A natural collaborator, able to guide cross-functional teams and drive to a win-win solution;
- Familiar with the range of legal issues and commercial risks that arise in connection with hosted data and technology services;
- A team player who is willing to do what it takes to contribute to the collective success; and
- Qualified in at least one APAC region with a law degree or equivalent
- 7+ years of relevant experience in-house or in a technology practice group in a top law firm.
It would be preferable but not essential for you to have:
- Fluency in mandarin and experience supporting the greater china region;
- Experience working in payment or fintech industries and knowledge of associated regulatory issues;
- In-house experience advising high growth companies;
- Working knowledge on how to use LLM tools;
- Experience in improving legal processes with AI technology; and
- A working knowledge of data protection laws
We are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, and other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base.
To apply:
Please include your resume and LinkedIn profile
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Global Partnership’s North Star is to drive outsized growth for 1/ our users, by enabling Stripe products and expanding into new markets via partnerships, 2/ Stripe, by creating value across partner distribution and margin optimization, and 3/ our partners, by serving as an unparalleled distribution engine for their business.
Strategy and Operations works cross functionally within our group and across Stripe to drive and enable the growth of the business. We lead mission critical, cross-functional efforts, deliver objective analysis and insights, incubate new roles, and execute on strategic initiatives. You may dig into winning new market segments, design new business systems and processes to scale our group, help us build and launch new partnerships, or unlock new revenue opportunities.
What you’ll do
In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems that benefit our users. Specifically:
- Work on Global Partnership’s APAC strategy projects and collaborate with teams to implement changes
- Partner directly with senior leaders and cross functional teams to accelerate progress, develop new operating models, and incubate new programs, especially with our Expansion Partnerships and APAC Banks teams.
- Coordinate annual and long-range planning efforts across teams within Partnerships and drive alignment with partner teams like product and GTM to ensure a cohesive approach to planning.
- Track projects, timelines and commitments on internal projects and customer deliverables
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in strategy & operations, product strategy, product management, or similar roles at technology companies
- Experience working in highly cross-functional settings, and in a role that spans strategy, product, analysis, and operations in a fast-paced environment
- Critical thinking and first-principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions
- Passion for digging deep into data and problem-solving
- Strong program management skills with experience managing end-to-end execution of projects/programs that have transformed their company’s operations and delivered quantifiable business impact
- Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
- Demonstrated ability to thrive in influence without authority environments
- Good balance of business and technical acumen
- An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity
Preferred qualifications
- Payments ecosystem or experience in a partnerships org is a plus.
- Ability to build trust and partner with senior leaders
- Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
- Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Payments is Stripe’s flagship product. Our payments platform processes trillions of dollars annually. This team has the opportunity to expand the reach of Stripe’s global payments network, design and implement novel payment capabilities, and deliver best-in-class reliability and performance.
We have Software Engineers in almost every team across Stripe, and in this role, you’ll be making some of the most significant decisions for the company. You’ll get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales and operations teams to understand and solve our users’ pain points.
What you’ll do
Responsibilities
- Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams
- Work with a wide range of systems, processes and technologies to own and solve problems end-to-end
- Collaborate with other engineering teams across Stripe’s global offices
- Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter
- Improve engineering standards, tooling, and processes
Who you are
You are energized by solving real problems for real users. You use the word “users” or “customers” a million times a day. You thrive at the intersection of technology and business - equally comfortable diving deep into technical architecture and sitting with customers to understand their challenges. You like to work in the trenches with your colleagues. You're passionate about building elegant, scalable solutions and helping others reach their full potential.You believe great products are built by teams that deeply understand their users, and you're excited to work closely with regional teams, product partners, and strategic customers.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3-12+ years of professional software development experience
- Either a Bachelor’s degree in a technical field involving coding (e.g., Computer Science, Engineering, Physics, Mathematics) or equivalent technical experience
- Worked on projects which have involved multiple engineering teams
- Empathy, strong communication skills and a deep respect for the power of collaboration
- A learning mindset, regardless of level or experience
- The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership
- High standards for code quality and a constructive attitude to help others raise the bar
- An ability to think creatively and holistically about reducing risk in a complex environment
Preferred qualifications
- Have experience with financial product companies and interest in financial products and markets.
- User facing or cross functional roles where you shaped the product’s roadmap and solutions to solve user needs.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the role
Southeast Asia is one of the most dynamic payments markets in the world. Across Indonesia, Thailand, Vietnam, Malaysia, the Philippines, and beyond, hundreds of millions of people are coming online as economic participants for the first time and the infrastructure they use to transact is being built right now.
We're looking for a Product Manager to own Stripe's product strategy and execution for Southeast Asia. You'll work directly with engineering, design, data science, and go-to-market teams across Stripe to localize our core products and build net-new capabilities for the region.
The right person for this role has deep roots in SEA — you understand how payments actually work across these markets, you know the regulatory landscape, and you have genuine intuition for how businesses and consumers here behave differently from anywhere else in the world. You move fast, operate with a high degree of autonomy, and have a track record of shipping things in ambiguous environments.
What you'll do
- Own the SEA product roadmap: identify the highest-leverage opportunities across payments, platform, and developer experience for the region, and build the case for investment
- Partner with engineering to ship — you'll drive specs, prioritization, and execution with a high degree of hands-on involvement
- Be the regional expert inside Stripe: synthesize user research, market data, regulatory developments, and competitive dynamics into clear product direction
- Work directly with merchants, developers, and partners across SEA to understand their needs at the ground level — not just through data, but through relationships
- Navigate the regulatory and infrastructure constraints that are unique to each SEA market and translate them into product requirements
- Collaborate with Stripe's global product teams to ensure SEA needs are reflected in platform decisions, and advocate for regional investment at the right moments
Who you are
- You have 7+ years of product management experience, with meaningful time spent on products that shipped in Southeast Asia
- You have a genuine understanding of SEA payments infrastructure — local rails, digital wallets, real-time payment schemes, regulatory environments — and can go deep without preparation
- You operate like a founder: you set your own agenda, move fast under uncertainty, and hold yourself accountable to outcomes, not activity
- You're technically comfortable — you can engage credibly with engineers on API design, integration complexity, and system tradeoffs
- You're a clear, direct communicator who can write well and influence without authority across a matrixed organization
- You're based in Southeast Asia or have a strong reason to be
Why Stripe
Stripe is still early in its presence across Southeast Asia, which means the person in this role will have genuine influence over how we show up in one of the world's most important emerging markets. You'll have the scope of a startup with the resources of a company that processes hundreds of billions of dollars a year.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The Head of Professional Services (Southeast Asia and Greater China) will help drive our professional services revenue, crafting our service offerings and working cross-functionally to bring them to market. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem.
What you’ll do
In this role, you will be responsible for strategic leadership and management oversight of the Professional Services organization in SEA & GCN in support of Stripe’s business goals. Reporting to the JAPAC Head of Professional Services, this is a high-visibility role that provides the development of the overall professional services plan and setting the strategic direction, performance standards, with a focus on customer success for the professional services team. You will define, develop, and manage all strategic service offerings and outcomes to drive and support the end-to-end customer experience in close coordination with the professional services teams in other regions.
Responsibilities
- Develop and execute Stripe’s SEA/GCN Professional Services strategy in alignment with Stripe’s global priorities across product, sales, and marketing
- Hire and lead a high-performing team of consultants, engagement managers, integration engineers and professional services leaders, who partner with our sales team and customers to drive adoption of Stripe capabilities to deliver business value
- Cultivate a team culture that includes high ownership, customer-first focus, fast-paced, high integrity, and an optimistic and positive environment
- Cultivate executive relationships with C-levels within our customers and partners
- Work with engineering and product to develop product roadmaps aligned with customers’ needs, new market opportunities/requirements, and the competitive landscape
- Develop business and strategic cases for new service offerings and drive consensus among decision-makers
- Work across teams at Stripe to develop service offerings, value propositions and sales playbooks, partner programs, marketing strategy, pricing and revenue tracking
- Report out on a regular weekly, monthly, and quarterly cadence to all key stakeholders, with a strong analytical approach and crisp communication style
Who you are
This role requires deep knowledge and experience in building and growing a regional Professional Services organization, including building out service offerings, recruiting and developing top talent, delivering high quality services to achieve customer outcomes, driving negotiating agreements, and partnering with product engineering on customer needs and priorities.
The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus.
This individual will also have strong leadership experience in building high-performing teams as well as have a deep understanding of what will be needed to properly resource a Professional Services strategy in SEA/GCN, working with stakeholders to develop a plan for ensuring the success and high quality of our service delivery. A keen sense of ownership, drive, and entrepreneurship is a must. An understanding of the economics of the payments space and the e-commerce ecosystem would be a bonus.
Minimum requirements
- 5+ years of building and leading high performing professional services and/or solution architect teams in a high growth technology environment
- Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
- Professional and technical knowledge, as well as an extensive understanding of industry trends and the key players in the competitive landscape
- Strong written and verbal communication skills, with deep experience presenting to senior management.
- Sound business judgment, proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses and influencing results
- Experience working within a high-growth, technology company with the ability to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
- Highly organized, multi-tasking skills, take ownership, be efficient in ambiguous situations
- Willingness to travel (on average two national/international trips per month)
Preferred qualifications
- Mandarin speaking ability is preferred as you’ll be engaging with some of our most complex China-based merchants and supporting the China market - working with their sales, developer, operations, and finance teams
- Experience working in the financial services/payments industry
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As a Sales Development Representative (SDR) on the Greater China (GCN) team at Stripe, you’ll support some of the region’s largest and most innovative companies across various industries. You’ll help power Stripe’s growth engine by partnering closely with the Demand Generation and Account Executive teams to qualify leads and build a high-quality sales pipeline. You thrive on engaging with prospects, uncovering their needs, and identifying high-value opportunities. You’re skilled at navigating early-stage sales conversations and energized by both learning new products and articulating their value in complex scenarios.
You also enjoy building – whether it’s improving the demand generation and sales processes, sharpening how we communicate Stripe’s value, or creating tools and assets that help the team scale. If you’re hungry, curious, persistent, and a strong team player, we’d love to hear from you.
For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people.
We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
What you’ll do
Responsibilities
- Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
- Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
- Execute outbound sales plays created by marketing
- Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
- Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
- Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
- Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
- Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
- Prospect into enterprises of all sizes across the APAC region using a variety of tools and outreach methods
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Minimum requirements
- A track record of top performance or prior success
- Superior verbal and written communication skills
- Self starter who is able to operate in a hyper growth environment
- Native fluency in Mandarin Chinese is required for this role, as it involves working primarily with companies from the Greater China region
- This role requires in-office participation three (3) days per week in our Singapore office
At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of Stripe’s products. Product Designers work directly with Engineers, Product Managers, Data Scientists, and Marketers, as strategic partners, in each product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about.
The Global design team crafts product experiences that make cross-border selling as simple, performant, and scalable as domestic sales. Experiences empower businesses to easily expand into new markets worldwide without the friction of complex global operations, ranging from localized checkout experiences and comprehensive payment method coverage to handling global tax compliance and cross-border money management. Because of its global reach, this team’s efforts drive significant impact for our users and business, particularly in Asia-Pacific's fastest-growing digital economies.
What you’ll do
As a product designer, you’ll work closely with product managers and engineering teams to envision features in the Stripe Dashboard and checkout surfaces and partner with go-to-market teams to bring them to users. That includes new feature development, localization for priority geographies across Asia-Pacific and emerging markets, and setting vision for our products to meet new user expectations in an increasingly globally connected and AI driven world. You'll bring deep awareness of how businesses and consumers across diverse markets interact with payments and translate that understanding into intuitive, high-quality product experiences.
Responsibilities
- Understand user workflows and pain points, and produce, test and iterate on high quality designs to solve user needs
- Partner closely with product, engineering, marketing, and strategy partners to define a north star and product experience for new features
- Prototype user experiences for user research testing and internal communication
- Collaborate with teams across Stripe to craft a seamless dashboard user experience
- Conduct UXR to test design decisions before shipping
- Collaborate with our design systems teams to leverage and improve templates and components
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Has 6+ years relevant design experience at a product-driven tech company
- Has strong craft demonstrated through a portfolio of work
- Demonstrated skills in prototyping at a high fidelity using the latest AI tools
- Has experience collaborating closely with engineering teams
- Excellent written and verbal communication skills through design deliverables, videos, and written artifacts
Preferred qualifications
- Experience working in a growth team driving user activation
- Are excited about building collaborative relationships with many partners
- Has a passion for turning complexity into usable, beautiful experiences
- Are a strong design leader comfortable with bringing your point of view to a team
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk and go-to-market teams. You’d be joining a group of experienced Engineering, Product Management, Strategy, and Operations leaders who have a track record of successfully building large-scale business and products that are collectively impacting millions of users around the world.
Stripe’s payments products have helped to accelerate many of the world’s most innovative companies, and the Local Payments Methods team owns one of Stripe’s most critical workflows, a platform that processes billions of dollars in payments annually. We are looking for a senior Technical Program Manager who’s passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulator stakeholders.
Payments continues to see exciting innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team is building the platform & enabling payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey for users adopting new payment methods.
What you’ll do
As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be an active contributor to the overall strategy of the program, drive technical decision making, and drive the execution of the program through all phases from planning to delivery. You will have the opportunity to implement mechanisms that make your programs effective and scale them to edit Stripe-level processes.
You will:
- Drive functional and technical delivery of key team and org-wide programs/initiatives.
- Collaborate with engineering teams to design, scope, and shepherd features.
- Create functional specs, project / release plans, and roadmaps.
- Own and execute one or more software engineering programs simultaneously.
- Help drive product decisions to align with program and sometimes higher company initiatives.
- Help influence peers / managers and build consensus while dealing with ambiguity.
- Guide and manage the usage of agile methodologies to simplify project delivery.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 6+ years of experience in technical program/product management, software engineering, systems engineering or related discipline.
- Consistent track record of shipping products with broad/global customer impact.
- You have a track record of providing solid program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership throughout.
- You are not satisfied with just delivering programs on time—you are discerning about product/infrastructure architecture and can lead technical discussions.
- Operate independently and lead efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
- Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively.
- Strong customer focus.
- You have strong written and verbal communication skills.
- Interpersonal skills to build relationships, and collaborate with diverse cross-functional teams.
- Demonstrable experience with agile software development methodologies and productivity tools.
- Bachelor's degree or equivalent in computer science, engineering or a related field.
Preferred qualifications
- Experience in a global FinTech or payments organization of a global e-commerce company.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments online and in person, embed financial services, power custom revenue models, and build a more profitable business. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Communications team builds and protects Stripe’s reputation and influence across the world. We’re looking for a highly entrepreneurial and creative professional to lead our regional communications as we grow our business across the Asia-Pacific region.
What you’ll do
The ideal candidate is both strategic and hands-on. They’re an exceptional strategist, with a proven ability to synthesize a wide range of inputs and perspectives into an effective game plan. They’re entrepreneurial and pragmatic, enjoying the adrenaline rush of shipping ambitious projects at pace and keen to invent new approaches rather than reverting to the familiar. They have a deep understanding of regional issues and economic trends, and an understanding of how financial infrastructure drives growth. They’re an excellent manager and coach, able to accelerate the development of high-performing colleagues.
Responsibilities
- Define and own our communications strategy for the APAC region, including our Singapore headquarters and Southeast Asia and India, building the right approach to support the growth of our users and of Stripe’s business in the region.
- Develop and execute creative, high-engagement communications initiatives. Use a first-principles approach to build creative campaigns that strengthen our reputation in the region and advance economic growth.
- Work closely with Stripe users and partners to infuse their voices into campaigns, news announcements, and other activities.
- Develop and maintain relationships with Stripe users, influencers, reporters, and opinion formers.
- Manage our team of APAC country comms leads, including our leads for Australia and New Zealand, Japan, and Greater China.
Who you are
Minimum requirements
- 12+ years of relevant working experience in communications.
- Stellar writing ability.
- Deep knowledge of the APAC region (preferably including experience working across Southeast Asia and/or India).
- An excellent people manager and coach.
- Strong corporate communications experience, including issues management.
You should include these in your application:
- Resume or LinkedIn profile.
- Writing samples are always welcome.
- Any information you think would be most useful for us in understanding your background and accomplishments.
Location:
Singapore (currently residing, or willing to relocate). Sydney may be considered for a candidate with an extraordinary skill set.
This role requires regular in-office presence to foster collaboration, connection, and team impact.
Ready to apply?
Apply to Stripe