About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Global Sales Enablement is responsible for driving productivity and effectiveness across Stripe's sales organization. We are looking for a technical enablement expert who is passionate about empowering our Professional Services team. The Professional Services (ProServ) team at Stripe is responsible for accelerating the time-to-value and revenue realization for our users. We partner closely with our users to navigate technical complexity, optimize payment architectures, and drive successful implementations. This role requires strong technical expertise, a keen eye for content curation, and the ability to scale enablement at pace in a fast-moving environment. This individual is flexible, meticulous in their craft, and has a positive “can do” attitude. 

What you’ll do

The Technical Enablement Business Partner will develop and deliver world-class enablement programs that equip our Professional Services team with the deep product knowledge, technical skills, and consulting capabilities needed to accelerate time-to-value and drive revenue realization for Stripe's users. They will contribute to the global enablement strategy and act as a strategic partner to technical sales leadership. 

Responsibilities

• Program Management: Develop the long-term vision, strategy, and day-to-day operations for Professional Services enablement at Stripe. Establish KPIs and analytics to track the impact of enablement initiatives and make data-driven decisions. Create and publish Professional Services enablement calendar. 
• Executive engagement: Communicate enablement strategies, program progress, and readiness metrics clearly and concisely to senior ProServ leadership.
• Cross-functional alignment: Collaborate with a globally distributed team across multiple time zones and serve as the crucial bridge between Product, GTM Enablement, Partners, and Professional Services leadership, ensuring all teams are aligned on enablement priorities and product readiness.
• Consulting knowledge: Understand the role of consulting at Stripe so that you confidently build new training programs and content focused on soft skill enablement
• Technical expertise:  Translate complex product capabilities into specialized learning paths and actionable enablement resources across Stripe’s technical landscape. Stay on the pulse of industry trends and competitive landscapes, adapting enablement priorities to maintain Stripe's technical edge. 
• Content production: Build aesthetically superb courseware and documentation alongside scalable enablement assets (e.g., technical deep-dives, playbooks, certification programs, and hands-on technical labs).
• Curation: Orchestrate and collaborate with Subject Matter Experts (SMEs), including Product and Product Marketing, to curate high-impact technical content. 
• Program facilitation: Design and deliver comprehensive onboarding programs, ongoing training, and just-in-time learning resources to keep the Professional Services teams at the cutting edge.
• Peer-to-peer learning: Cultivate a program of continuous peer-to-peer learning that empowers top-performing consultants to share best practices and field-tested technical solutions. 
• Performance Analysis: Identify skill and knowledge gaps, then partner cross-functionally to build innovative enablement programs that drive measurable improvements in satisfaction, productivity, and revenue generation.
• Change Management: Be a key advocate and support for change management and best practices throughout the organization.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in a technical consulting or enablement role 
• Knowledge of adult learning principles and the ability to incorporate them into the curriculum
• Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales and delivery performance
• Strong project management skills with the ability to multitask, prioritize, and execute in a fast-paced environment
• Excellent communication and presentation skills, with experience engaging both technical and non-technical stakeholders
• Demonstrated ability to work cross-functionally and build productive relationships with teams across the organization
• Passion for continuous learning and a solutions-oriented mindset
• Experience with content creation, curation, and knowledge management platforms

Preferred qualifications

• Experience developing content for technical certifications 
• Professional experience using e-learning software and/or LMS
• Experience working with payment industry and/or consulting

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Global Sales Team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. 

The Global Sales Enablement Team is dedicated to equipping our sales teams with the necessary skills and knowledge to excel in their roles. This includes the delivery of our Sales Spin Up onboarding program and various skills workshops aimed at cultivating a high-performance sales culture.

What you’ll do

As a Sales Enablement & Training Specialist, you will play a vital role in the delivery of our Sales Spin Up onboarding program and targeted skills workshops. You will engage with new hires, current team members, and sales leaders to enhance their understanding of Stripe's products and sales strategies. You’ll collaborate closely with cross-functional teams to ensure that training content is not only informative but also engaging and relevant.

Responsibilities

• Lead onboarding and 101/201 live training sessions, ensuring an engaging and effective training experience for new hires
• Organize and facilitate sales skills workshops to uplevel seller performance in our SF hub
• Be prepared to travel to other areas of your region and support virtual delivery for the APAC team
• Build strong relationships with stakeholders to identify their unique enablement needs and sales skills gaps
• Collaborate with subject matter experts to develop engaging training materials, including presentations, role-plays, and interactive exercises that enhance efficiency and drive business outcomes
• Tailor content and information to various roles, segments, and sales motions, demonstrating empathy for sellers
• Assess training effectiveness through participant feedback and performance metrics, iterating on content and delivery methods as needed
• Provide ongoing coaching and support to sales team members to reinforce learning and drive continuous improvement
• Represent a macro-optimistic exothermic team and be the first face many see as an onboarding trainer
• Help drive a learning culture at Stripe by building strong relationships with stakeholders in your region

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in sales, sales enablement, or a related field, with a focus on onboarding or skills development
• A passion for teaching, a strong grasp of adult learning principles, and the ability to deliver engaging, hands-on programs while representing a positive and collaborative team
• Proven ability to design and deliver engaging training sessions, both virtual and in-person
• Experience coaching and delivering value selling or solution selling programs
• Excellent communication and presentation skills, with the ability to work cross-functionally with senior leaders and subject matter experts and to quickly convey complex concepts in simple terms
• Strong organizational skills and attention to detail, with the ability to manage multiple training initiatives simultaneously
• Experience in sales environments, ideally with an understanding of SaaS or financial technology solutions
• A proactive and adaptable mindset, capable of navigating ambiguity and changing priorities

Preferred qualifications 

• Experience in a fast-paced, dynamic sales environment with a focus on quota attainment
• Familiarity with learning management systems (LMS) and e-learning tools
• Strong facilitation skills with experience in coaching and mentoring
• Certification in training methodologies or instructional design (e.g., ATD, CPLP, etc.) is a plus

At Stripe, we believe in nurturing talent and providing opportunities for professional growth. If you’re an enthusiastic and experienced training facilitator with a passion for empowering sales teams, we would love to hear from you!

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Global Sales Team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. 

The Global Sales Enablement Team is dedicated to equipping our sales teams with the necessary skills and knowledge to excel in their roles. This includes the delivery of our Sales Spin Up onboarding program and various skills workshops aimed at cultivating a high-performance sales culture.

What you’ll do

As a Sales Enablement & Training Specialist, you will play a vital role in the delivery of our weekly mandatory enablement hour and targeted skills workshops. You will engage with new hires, current team members, and sales leaders to enhance their understanding of Stripe's products and sales strategies. You’ll collaborate closely with cross-functional teams to ensure that training content is not only informative but also engaging and relevant.

Responsibilities

• Lead live or vitual training sessions, ensuring an engaging and effective training experience for GTM team members.
• Organize and facilitate sales skills workshops to uplevel seller performance in our APAC hubs.
• Be prepared to travel to other areas of your region.
• Build strong relationships with stakeholders to identify their unique enablement needs and sales skills gaps.
• Collaborate with subject matter experts to develop engaging training materials, including presentations, role-plays, and interactive exercises that enhance efficiency and drive business outcomes.
• Tailor content and information to various roles, segments, and sales motions, demonstrating empathy for sellers.
• Assess training effectiveness through participant feedback and performance metrics, iterating on content and delivery methods as needed.
• Provide ongoing coaching and support to sales team members to reinforce learning and drive continuous improvement.
• Represent a macro-optimistic exothermic team.
• Help drive a learning culture at Stripe by building strong relationships with stakeholders in your region.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in sales, sales enablement, or a related field, with a focus on onboarding or skills development.
• Fluency in Mandarin
• A passion for teaching, a strong grasp of adult learning principles, and the ability to deliver engaging, hands-on programs while representing a positive and collaborative team.
• Proven ability to design and deliver engaging training sessions, both virtual and in-person.
• Experience coaching and delivering value selling or solution selling programs.
• Excellent communication and presentation skills, with the ability to work cross-functionally with senior leaders and subject matter experts and to quickly convey complex concepts in simple terms.
• Strong organizational skills and attention to detail, with the ability to manage multiple training initiatives simultaneously.
• Experience in sales environments, ideally with an understanding of SaaS or financial technology solutions.
• A proactive and adaptable mindset, capable of navigating ambiguity and changing priorities.

Preferred qualifications

• Experience in a fast-paced, dynamic sales environment with a focus on quota attainment.
• Familiarity with learning management systems (LMS) and e-learning tools.
• Strong facilitation skills with experience in coaching and mentoring.
• Certification in training methodologies or instructional design (e.g., ATD, CPLP, etc.) is a plus. 

At Stripe, we believe in nurturing talent and providing opportunities for professional growth. If you’re an enthusiastic and experienced training facilitator with a passion for empowering sales teams, we would love to hear from you!