Physical Therapist – Outpatient Ortho  

Build Your Outpatient Physical Therapy Career with us! 

At Results Physiotherapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.  

We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.  We’re hiring a full-time clinician for our North Raleigh (Wake Forest Road) clinic, with another full-time opportunity coming this October at our new Creedmoor Road location in Raleigh!

Why Clinicians Choose Results Physiotherapy

• Competitive Physical Therapist salary: $80,000-$95,000

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• Student loan repayment assistance – directly to the principle of your loan! 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance  

• 401(k) with company match 

• Generous PTO and paid holidays 

• Structured onboarding for new-grad Physical Therapists and ongoing mentorship 

• In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance! 

• Path to clinic ownership / partnership for long-term growth 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• Supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist 

• Develop individualized, evidence-based care plans for your patients 

• Deliver high-quality, outcomes-driven therapy 

• Collaborate with peers in a fun, values-driven team environment 

• Build lasting connections with patients and local providers 

• Continue learning and growing through Upstream’s education and development programs 

Qualifications 

• Graduate of an accredited Physical Therapy program (DPT or equivalent) 

• Active North Carolina Physical Therapist license (or eligible)

A Better Place to Build Your PT Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Physical Therapist – Outpatient Ortho  

Build Your Outpatient Physical Therapy Career with us! 

At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.  

We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.  

Why Clinicians Choose Drayer Physical Therapy

• Competitive Physical Therapist salary: $80,000-$95,000

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• Student loan repayment assistance – directly to the principle of your loan! 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance  

• 401(k) with company match 

• Generous PTO and paid holidays 

• Structured onboarding for new-grad Physical Therapists and ongoing mentorship 

• In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance! 

• Path to clinic ownership / partnership for long-term growth 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• Supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist 

• Develop individualized, evidence-based care plans for your patients 

• Deliver high-quality, outcomes-driven therapy 

• Collaborate with peers in a fun, values-driven team environment 

• Build lasting connections with patients and local providers 

• Continue learning and growing through Upstream’s education and development programs 

Qualifications 

• Graduate of an accredited Physical Therapy program (DPT or equivalent) 

• Active North Carolina Physical Therapist license (or eligible)  

A Better Place to Build Your PT Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Physical Therapist – Outpatient Ortho  

Build Your Outpatient Physical Therapy Career with us! 

At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.  

We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.  

Why Clinicians Choose Drayer Physical Therapy 

• Competitive Physical Therapist salary: $80,000–$95,000  

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• Student loan repayment assistance – directly to the principle of your loan! 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance  

• 401(k) with company match 

• Generous PTO and paid holidays 

• Structured onboarding for new-grad Physical Therapists and ongoing mentorship 

• In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance! 

• Path to clinic ownership / partnership for long-term growth 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• Supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist 

• Develop individualized, evidence-based care plans for your patients 

• Deliver high-quality, outcomes-driven therapy 

• Collaborate with peers in a fun, values-driven team environment 

• Build lasting connections with patients and local providers 

• Continue learning and growing through Upstream’s education and development programs 

Qualifications 

• Graduate of an accredited Physical Therapy program (DPT or equivalent) 

• Active North Carolina Physical Therapist license (or eligible) 

A Better Place to Build Your PT Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

The McAdams Education + Healthcare Sector serves the region’s top public and private K-12, Higher Ed, and Healthcare clients with a variety of services on campus environments. The McAdams Education + Healthcare Sector works with our clients to provide the community with critical education, research, learning, healthcare, and healing facilities. Typical projects include Educational Campuses, NCAA Athletic Facilities, Laboratory/Research Facilities, Energy Plants, Dormitories, Utility Assessments/Master Plans, Hospital Campuses, and Medical Office Buildings. Examples of McAdams Education + Healthcare Sector projects can be found here: https://mcadamsco.com/project-type/education-campuses

Our Education + Healthcare sector is seeking a skilled Project Manager who is a strong critical thinker, problem solver, and communicator. Highly qualified candidates will demonstrate a commitment to delivering high-quality work, act as a champion for team success, and prioritize personal career growth. This individual will be responsible for working directly with clients and regulatory agencies as well as other internal McAdams groups for the development of projects to ensure our client’s satisfaction.

Position Overview

The Senior Project Manager leads and manages all phases of complex civil engineering projects, ensuring successful delivery from design through construction. This role is responsible for overseeing project teams, maintaining client relationships, and ensuring projects meet technical, schedule, and budget goals. The Senior Project Manager coordinates design efforts, manages resources, and oversees permitting and regulatory compliance while maintaining quality control across all deliverables. Additionally, this role contributes to business development, risk management, and provides mentorship to junior staff, driving the growth and success of the firm.

Key Responsibilities

• Lead and manage all aspects of civil engineering projects, ensuring successful delivery from concept through construction administration. Serve as the primary point of contact for clients, stakeholders, and internal teams, driving alignment on project goals, timelines, and budgets
• Develop and maintain strong client relationships by providing exceptional service, managing client expectations, and ensuring project satisfaction. Identify and pursue opportunities for repeat business and referrals
• Oversee and mentor project teams, providing guidance, support, and direction. Foster a collaborative environment, ensuring clear communication and smooth coordination between design staff, subconsultants, and other project team members
• Direct and support the design of civil engineering systems, including site plans, utility plans, stormwater management, grading, and infrastructure layouts. Ensure designs meet all technical, regulatory, and quality standards.
• Develop, manage, and track project budgets and schedules, ensuring projects are completed on time and within budget. Allocate resources effectively to meet project deadlines and address any potential issues proactively.
• Lead permitting efforts, working with local agencies and municipalities to ensure timely approvals and compliance with applicable regulations. Address agency comments and facilitate site permitting processes
• Identify and mitigate project risks, resolving any technical or design challenges promptly. Proactively address issues that may impact project timelines, budgets, or client relationships
• Ensure the quality of all project deliverables, conducting regular reviews of design documents, construction drawings, reports, and specifications to maintain accuracy and compliance with company standards
• Manage relationships with external subconsultants, contractors, and vendors, ensuring their deliverables meet project requirements and timelines. Collaborate with these parties to ensure seamless project execution
• Actively contribute to business development efforts by identifying potential project opportunities, drafting proposals, and participating in client presentations. Develop strategies to expand the firm’s presence in the market.
• Carries out supervisory responsibilities for staff in accordance with the Firm’s policies and applicable laws (plans, assigns, and directs work; performance appraisals; rewarding of employees; addresses complaints and resolves problems)
• Provide mentorship to junior project managers, engineers, and staff, helping to develop their technical and project management skills. Share knowledge and promote continuous learning across the team.
• Prepare and present project updates to stakeholders, including progress reports, budget status, and risk assessments. Maintain accurate project documentation for internal and client reference.
• Lead efforts to improve project management processes and workflows. Advocate for the use of innovative tools, technologies, and methodologies to enhance project delivery and team productivity, ensuring the firm remains at the forefront of industry practices.
• Perform other duties as assigned

Skills + Experience 

• Four-year bachelor’s degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field required
• EI required; PE or on track to obtaining PE strongly preferred
• Minimum of 8+ years’ civil site design experience and 4+ years’ experience as a Project Manager
• Expertise in Civil 3D, AutoCAD, and other relevant project management and design software. Strong understanding of civil engineering design principles, construction methods, and regulatory compliance
• Demonstrated experience in managing multiple projects simultaneously, with the ability to manage budgets, schedules, and resources effectively
• Proven ability to lead and mentor cross-functional teams, manage client relationships, and drive project success. Strong communication and interpersonal skills
• Experience in identifying new business opportunities, preparing proposals, and building long-term client relationships
• Strong analytical and critical thinking skills, with the ability to resolve complex technical and project management challenges

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.
• Additional physical duties may be required as necessary.

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an experienced, passionate educator to join our team as a Language Arts Curriculum Designer and help shape our exceptional K–9 language arts content. #LI-EM1

As a Language Arts Curriculum Designer for the Print & Instruction team, you'll help design and review print materials for IXL and Education.com, working with contract writers and worksheet creators to produce engaging, high-quality materials. Your strong writing skills, educational insight, creative solutions, and commitment to quality will make personalized learning a reality for millions of students.

This position requires you to be in our Raleigh, NC, area office. 

WHAT YOU'LL BE DOING

• Design clear, engaging, high-quality language arts worksheets and activities for K–8 language arts for Education.com
• Support the development of multi-subject workbooks for grades 6–9, ensuring that content is effective, well written, fun, accurate, and age appropriate
• Collaborate with writers, editors, and graphic designers to produce these materials 
• Edit materials for grammar, style, accuracy, and text level

WHAT WE'RE LOOKING FOR 

• Bachelor's, Master's, or PhD in Education, English, Linguistics, or a related field
• Experience with middle school language arts instruction or curriculum development
• Excellent writing and editing skills
• Strong attention to detail
• Strong analytical-reasoning and problem-solving skills
• Can-do attitude with an openness to others' ideas
• Ability to be efficient and organized while working on multiple projects simultaneously
• Interest or experience in graphic design is a plus

WHAT TO INCLUDE IN YOUR APPLICATION

• Your resume
• A cover letter under 600 words that addresses the following questions: Why are you interested in this curriculum design role focusing on workbook and worksheet development? How might your background and skill set help you address common challenges of developing printable language arts resources for students in grades 6–8? (Please refrain from using ChatGPT or other AI tools when writing your cover letter. We want to get to know the real you!)

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an experienced, passionate educator to join our team as a Science Curriculum Designer and help shape our exceptional K–8 science content. 

As a Science Curriculum Designer for the Print & Instruction team, you’ll help guide the development of worksheets and activities for elementary and middle school science (grades K–8) for Education.com, working with contract writers and worksheet creators to produce engaging, high-quality materials. Your strong writing skills, educational insight, creative solutions, and commitment to quality will make personalized learning a reality for millions of students.

This position requires you to be in our Raleigh, NC, area office.  #LI-EM1

WHAT YOU'LL BE DOING

• Work with contractors to develop high-quality science worksheets and activities for elementary and middle school science (grades K–8) for Education.com
• Help identify and prioritize topics for new resource creation
• Coordinate, review, and edit content, ensuring that written materials are effective, well written, fun, accurate, and age appropriate
• Ensure visual designs are clear, engaging, and meet quality standards
• Monitor and maintain the quality and organization of the existing Education.com library of materials

WHAT WE'RE LOOKING FOR 

• Bachelor's, Master's, or Ph.D in Science
• Middle school, high school, or collegiate science teaching or tutoring experience
• Ability to work across multiple scientific disciplines such as life science, earth science, physical science, and engineering
• Experience in curriculum development or instructional design is a plus
• Excellent writing and editing skills
• Strong attention to detail
• Strong analytical-reasoning and problem-solving skills
• Can-do attitude with an openness to others' ideas
• Ability to be efficient and organized while working on multiple projects simultaneously
• Interest or experience in graphic design is a plus

WHAT TO INCLUDE IN YOUR APPLICATION

• Resume
• Cover letter under 600 words that addresses the following questions:  Why are you interested in this curriculum design role focusing on worksheet development? How might your background and skill set help you address common challenges of developing printable science resources for students in grades K–8? (Please refrain from using ChatGPT or other AI tools when writing your cover letter. We want to get to know the real you!)

The role of Senior Employee Listening Manager has a critical role to play in the next phase of MongoDB's growth. You will continue to evolve our global employee listening strategy, tooling, analytics, and action planning process (for managers and for the enterprise) that scales with our organization’s continued growth, and ensure our culture is measured and reflected in our listening strategy. You will also lead other lifecycle surveys to ensure that we harness integrated insights across our listening tools. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion. 

This role can be based out of Raleigh, New York City, or Austin for our hybrid working model.

Job Responsibilities include but are not limited to:

• Lead the design and execution of a holistic Employee Listening measurement strategy, including design and administration of lifecycle and ad hoc surveys (e.g., 360) and integration of insights across the talent lifecycle
• Partner with the broader Culture & Development team and other members of the People Team to identify critical people issues and to support delivery of insights and analytics that will inform our strategy and help execute on our people initiatives
• Demonstrate thought leadership on current research and innovative solutions for assessing and measuring the talent lifecycle, from pre-hire to exit, including how AI can support advanced analytics and insights from both quantitative and qualitative data
• Collaborate proactively with the Culture, Talent & Development team and other key stakeholders on the broader People Team to Review, monitor, and communicate results effectively for impact and provide follow-up insights in a timely manner
• Lead our enterprise-wide survey action planning process, and the ongoing enablement for our self-service manager action planning tools
• Support global action planning programs and initiatives, as needed
• Ensure that our Leadership Commitment is embedded in the key decisions and planning in our survey strategy.
• Facilitate projects, identifying dependencies, change management requirements, and prioritizing accordingly
• Manage relationships with the stakeholders across all levels, and ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, contentions, and dependencies

 Required Qualifications:

• 7+ years of proven experience with program managing end-to-end talent lifecycle measurement, specifically related to survey insights, executive summaries, and action planning
• Experience in people or talent analytics, including advanced analytical skills, with demonstrated ability in synthesizing and interpreting employee data
• Excellent analytical and problem-solving skills with a strong attention to detail
• Ability to integrate, analyze, and effectively communicate insights to all levels of the organization
• Experience working directly with leadership and stakeholders at all levels and functions to define and implement solutions
• Demonstrated ability to create creative and compelling insights that are leveraged by multiple teams in an asynchronous setting
• Strong track record of project management skills, including delivering strategic and tactical solutions in fast-paced, high-growth environments
• Excellence in written communication and project documentation
• Excellence in communicating and presenting
• Demonstrated track record and exceptional judgment handling sensitive data

Preferred qualifications:

• Experience working in an HR organization or Talent Center of Excellence or partnering closely with an HR organization for 5+ years
• Advanced degree in Industrial-Organizational Psychology, Data Science, Business Analytics, Organizational Behavior or relevant field
• Experience using AI to support both qualitative and quantitative people data
• Proficiency with Qualtrics, Google Suite, MS Excel, Tableau
• Proficiency with other survey vendors recommended

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273401549

The role of Senior Employee Listening Manager has a critical role to play in the next phase of MongoDB's growth. You will continue to evolve our global employee listening strategy, tooling, analytics, and action planning process (for managers and for the enterprise) that scales with our organization’s continued growth, and ensure our culture is measured and reflected in our listening strategy. You will also lead other lifecycle surveys to ensure that we harness integrated insights across our listening tools. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion. 

This role can be based remotely out of the United States.

Job Responsibilities include but are not limited to:

• Lead the design and execution of a holistic Employee Listening measurement strategy, including design and administration of lifecycle and ad hoc surveys (e.g., 360) and integration of insights across the talent lifecycle
• Partner with the broader Culture & Development team and other members of the People Team to identify critical people issues and to support delivery of insights and analytics that will inform our strategy and help execute on our people initiatives
• Demonstrate thought leadership on current research and innovative solutions for assessing and measuring the talent lifecycle, from pre-hire to exit, including how AI can support advanced analytics and insights from both quantitative and qualitative data
• Collaborate proactively with the Culture, Talent & Development team and other key stakeholders on the broader People Team to Review, monitor, and communicate results effectively for impact and provide follow-up insights in a timely manner
• Lead our enterprise-wide survey action planning process, and the ongoing enablement for our self-service manager action planning tools
• Support global action planning programs and initiatives, as needed
• Ensure that our Leadership Commitment is embedded in the key decisions and planning in our survey strategy.
• Facilitate projects, identifying dependencies, change management requirements, and prioritizing accordingly
• Manage relationships with the stakeholders across all levels, and ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, contentions, and dependencies

 Required Qualifications:

• 7+ years of proven experience with program managing end-to-end talent lifecycle measurement, specifically related to survey insights, executive summaries, and action planning
• Experience in people or talent analytics, including advanced analytical skills, with demonstrated ability in synthesizing and interpreting employee data
• Excellent analytical and problem-solving skills with a strong attention to detail
• Ability to integrate, analyze, and effectively communicate insights to all levels of the organization
• Experience working directly with leadership and stakeholders at all levels and functions to define and implement solutions
• Demonstrated ability to create creative and compelling insights that are leveraged by multiple teams in an asynchronous setting
• Strong track record of project management skills, including delivering strategic and tactical solutions in fast-paced, high-growth environments
• Excellence in written communication and project documentation
• Excellence in communicating and presenting
• Demonstrated track record and exceptional judgment handling sensitive data

Preferred qualifications:

• Experience working in an HR organization or Talent Center of Excellence or partnering closely with an HR organization for 5+ years
• Advanced degree in Industrial-Organizational Psychology, Data Science, Business Analytics, Organizational Behavior or relevant field
• Experience using AI to support both qualitative and quantitative people data
• Proficiency with Qualtrics, Google Suite, MS Excel, Tableau
• Proficiency with other survey vendors recommended

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273401549

The role of Leadership Development Manager has a critical role to play in the next phase of MongoDB's growth. You will help identify critical skills of the future, design innovative learning experiences and ensure that our People Managers are continuously developing the capabilities they need to succeed in a fast-changing environment. You will design, build, and scale learning experiences that will enable people managers to live our values, serve our customers, and ultimately strengthen culture and accelerate performance. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion. 

JOB RESPONSIBILITIES include but are not limited to: 

• Design and facilitation of live Leadership Development programs, directly and indirectly through train-the-trainer strategies
• Influencing and helping other teams to embed leadership development into existing trainings and experiences
• Program manage development programs and experiences, creating efficient and scalable solutions for enrollment, accountability, and impact measurement
• Program manage coaching programs, including vendor management & invoicing, internal stakeholder alignment, participation & impact measurement
• Design on-demand learning and AI supported experiences, aligned to our content roadmap, that will facilitate strong learning outcomes for diverse learning audiences (role, language, learning style, etc.) 
• Orchestrate alignment across concurrent projects by identifying interdependencies, assessing change-management impacts, and driving clear, priority-based decision making
• Manage relationships with stakeholders across all levels, ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, constraints, and dependencies
• Ensure alignment of deliverables, project priorities and resources with business objectives and other People Team initiatives

REQUIRED QUALIFICATIONS:

• 5+ years of experience in designing, delivering, and program managing Leadership Development programs
• Strong track record of delivering strategic and tactical solutions in fast-paced, high-change environments, preferably in SaaS
• Excellence in instructional design, creating engaging and effective learning experiences across multiple formats: Classroom (in person, virtual, and hybrid), On-Demand (courses, microlearning, videos, etc.), Self-Paced development resources, and more
• Proven ability to facilitate leadership development experiences, with subject matter expertise in core leadership & management skills (performance management, communication, inclusion, etc.) 
• Expertise in learning program management, including conducting needs assessments, designing learning solutions, and measuring impact to continuously improve programs
• Experience managing external vendors, including independent contractors and coaches, to complement internal learning and development offerings
• Experience customizing learning experiences and content to meet the needs of individual business units
• Exceptional written communication and high-quality project documentation
• Proven program management capability, effectively planning, prioritizing, and delivering multiple concurrent initiatives on time and within scope

PREFERRED QUALIFICATIONS:

• Prior experience managing learning on an LMS, Docebo preferred
• Holds a coaching certification from ICF, CPCC, Hogan, or comparable coaching accreditation
• Proficiency in course authoring software, Articulate Rise preferred
• Previous experience managing people in a direct manager capacity 
• Experience leveraging AI-supported platforms to scale and optimize training initiatives 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee resource groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273419729

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $160,000 - $200,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $167,000 - $220,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $185,000 - $231,000 base salary range + annual bonus

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

THE ROLE

As the lead architect of our AI technical value narrative, you will drive the digital and content strategies that captivate technical leaders and the infrastructure community. You will translate complex AI Factory architectures and high-performance storage differentiators into compelling stories that bridge the gap between enterprise data and intelligence. By distilling the "how-to" of AI data orchestration into clear, differentiated value propositions, you will empower our global sales teams and influence the next generation of data-centric AI innovation.

WHAT YOU'LL DO

• Architect the AI Technical Content Roadmap: Design and execute high-impact technical assets—including deep-dive blogs, interactive digital experiences, and live webcasts—that demonstrate how the Everpure Platform accelerates AI/ML workloads and RAG architectures.
• Pioneer AI Integration Showcases: Own the evangelism of AI capabilities, including Model Context Protocol (MCP) servers, by building demonstrations that show how AI agents securely interact with the Everpure Unified Data Plane.
• Orchestrate the Technical Bill of Materials (BOM): Lead the creation of a high-fidelity "AI toolkit," ensuring Field Sales and Partners have the reference architectures and deployment guides necessary to win in the market.
• Drive Digital Technical Experiences: Execute the strategy for digital showcases on everpure.com, specifically building Pure360 demonstrations and TestDrive environments to allow customers to interact with our virtual sandbox.
• Translate Feature Logic into Market Value: Act as the primary technical liaison between Product Management and Marketing to turn complex features—like DirectFlash efficiency or Evergreen//One for AI—into selling points for infrastructure architects.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in the AI Lifecycle: Deep technical knowledge of storage and infrastructure combined with a functional understanding of the AI pipeline, including training, fine-tuning, and inference.
• Technical Content Mastery: Proven ability to translate complex engineering concepts into simple, differentiated narratives for technical decision-makers across written, video, and presentation formats.
• Cloud-Native & Data Pipeline Fluency: Proficiency in Kubernetes and containers, specifically how Portworx by Everpure manages data for stateful AI applications, and how to solve "Data Preparation Bottlenecks" with high-throughput storage.
• Hands-on Technical Proficiency: Direct experience with RAG (Retrieval-Augmented Generation), Vector Databases (such as Milvus or Pinecone), and infrastructure protocols including S3 object storage and high-performance networking.
• Collaborative Leadership: Ability to align outcomes across Product, Engineering, and Sales teams to ensure a unified AI story across the entire Everpure portfolio.

THE ROLE 

As an Associate Engagement Manager, you will be the architectural backbone of our customer engagement lifecycle, ensuring every proposal and partnership begins with precision and clarity. You’ll bridge the gap between complex customer needs and Everpure™ Platform solutions, coordinating cross-functional workstreams to deliver high-impact, compliant responses. By partnering with senior leaders on strategic framing, you’ll turn ambiguity into structured momentum, driving the alignment necessary to secure transformative outcomes for our global clients.

Location: Chicago, New York, Raleigh, North Carolina

Hybrid role: This position requires regular in-office presence for in-person collaboration.

WHAT YOU'LL DO

• Drive Proposal Excellence: Own the end-to-end workstream for small-to-midsized customer engagements, refining messaging and structured workflows to ensure every deliverable is cohesive, accurate, and reflects the unique value of the Everpure™ Platform.
• Manage Engagement Lifecycle: Orchestrate customer interactions with a predictable cadence, aligning internal stakeholders on roles and dependencies while proactively surfacing risks to maintain steady progress toward shared business goals.
• Lead Execution & Accountability: Act as the central point of coordination for assigned projects, maintaining rigorous decision logs and action tracking to move teams past barriers and meet critical deadlines.
• Synthesize Consultative Insights: Conduct disciplined discovery sessions with stakeholders to validate priorities, translating qualitative findings into data-driven summaries that inform strategic positioning and proposal refinement.
• Uphold Governance Standards: Produce high-quality, customer-ready outputs with meticulous documentation hygiene, ensuring all data and assumptions are verified, auditable, and aligned with global brand standards.

WHAT YOU BRING

• Engagement Coordination: Proven ability to manage customer-facing projects or proposal workstreams with a focus on structure, predictability, and cross-functional collaboration.
• Analytical Discovery & Communication: Skilled at conducting discovery to surface customer priorities and translating complex information into clear, persuasive written and verbal narratives for internal and external audiences.
• Execution Discipline: High attention to detail regarding documentation hygiene, version control, and the ability to maintain consistent quality across multiple contributors under tight timelines.
• Adaptive Problem Solving: A proactive approach to learning new industries and tools, paired with the sound judgment to know when to navigate challenges independently and when to escalate for strategic guidance.

The Opportunity

As a One Medical Phlebotomist/Front Desk (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $19 per hour based on a full time schedule

This is a full time role (40 hours/week) Monday - Friday, 7:30am - 4:30pm or 8:30am - 5:30PM, based in-office at either our Raleigh or Cary, NC office

At Green Irony, we exist to turn AI into Actual Intelligence—accelerating outcomes and proving that complexity is optional. We hire people who automate first, ask permission never, and treat ownership as a default setting. If you’d rather govern yourself than be governed by layers of project managers, welcome home.

The Short Version

We’re a Salesforce and MuleSoft consulting company that’s figured out something most haven’t: how to use AI not as a buzzword, but as the backbone of how we deliver. Our engineers work alongside AI-powered delivery tools that handle meaningful portions of development, testing, SOW generation, and discovery, which means we move faster, deliver more consistently, and compete at price points that shouldn’t be possible with onshore quality.

That model is working. Now we need someone who can own the client experience and the delivery across a portfolio of engagements, the person who makes sure every client feels well-served, every project stays healthy, and nothing falls through the cracks.

If you’ve managed technical project delivery, built strong client relationships, and get energy from keeping a lot of plates spinning without dropping any, keep reading.

What You’ll Actually Do

Own the client relationship. You’re the primary point of contact from kickoff to closeout. Clients trust you, lean on you, and come back because of you. You communicate proactively, and they never have to chase you for a status update.

Own the plan. You’ll run up to 20 concurrent engagements ($30–50K, 3–8 weeks), coordinating small engineering teams alongside our AI-powered delivery tools. You track milestones, flag risks early, unblock teams fast, and keep work moving before anyone has to ask. AI handles documentation and reporting overhead so the volume stays manageable.

Run the engagement from kickoff to hypercare. You run a structured cadence: 30-minute kickoff, 2–3 discovery sessions, FRD review, UAT, and hypercare. You author the FRD with AI, lock first discovery within seven business days, and clear open items before development starts. Status goes out every Monday. Every meeting has a purpose, an agenda, and a result.

Hold the line on scope and commitments. You enforce scope discipline so projects stay profitable and clients get exactly what was promised. Out-of-scope requests go through a change request before work begins. No exceptions, but you handle it in a way that strengthens the relationship rather than straining it.

Operate from inside Claude. Claude is your primary interface, not a tool you reach for occasionally. You use it to pull context (SOW summaries, account history, project health briefings), to run the skills that produce client-facing artifacts (kickoff deck, discovery questionnaire, FRD, UAT guide, weekly status report), and to keep Notion — our system of record — current. The scrum agent reports project status into a dashboard you act on; you don’t chase engineers for updates.

Spot the next dollar. You’re the eyes on the ground inside the account. Spot follow-on projects, managed services opportunities, and adjacent problems we could solve. Loop in sales when there’s something to chase — you don’t close the deal, but you make sure it never gets missed.

What We’re Looking For:

• 4+ years experience in technical project management or client delivery at a software services or consulting firm, owning plans, milestones, and engineering coordination across multiple concurrent engagements.
• Working knowledge of Salesforce and/or MuleSoft — enough to speak the language credibly and spot when something's harder than estimated, but deep architecture or implementation experience isn't required (AI handles that layer).
• Comfortable in a Kanban-style, agent-orchestrated model where daily status comes from a scrum agent and project health is a dashboard — if you need sprint cadence and ticket grooming to feel productive, you'll be miserable here.
• Exceptional written and verbal communication — clear, concise, confident, and warm.
• A high-volume, high-context-switching operator who can hold 15–20 active engagements and switch between them cleanly — volume is the role, not a phase you're trying to grow out of.
• Schmoozer with an engine — you build warm relationships clients refer to peers, but when something needs to move, you move it.
• Hungry, ambitious, highly coachable — you'd rather be corrected fast than be comfortable.
• A bias for action, decisive under chaos. You act first and analyze second; if you need exhaustive context before committing, this role will eat you alive.
• Hands-on experience using AI tools (Claude, Cursor, ChatGPT, or similar) as part of your day-to-day workflow

Even better if you have:

• Experience selling, supporting, or delivering to small and mid-sized businesses (law firms, professional services firms, finance teams) where the buyer is rarely the technical user
• Background in SOW-driven engagements where you’ve managed scope, change requests, and project-based billing
• Experience as an Engagement Manager or Delivery Manager at a consulting or SI firm

How You’ll Be Measured

• CSAT — you own the score, not just contribute to it
• Partnering with the Engineering team to deliver the project on-time, and on-budget.
• Scope control and change request compliance
• Invoice accuracy and collections timeliness
• Responsiveness and turnaround time
• Project portfolio health and quality of executive reporting
• Discovery-to-build velocity (first discovery within seven business days of kickoff; FRD ready before development starts)
• Account expansion radar (follow-on opportunities and managed services contracts identified and routed to sales)
• Hypercare quality (defect volume during hypercare, tracked separately from build defects)

On-Call Roadway Technical Manager 

Benesch is seeking to hire a Technical Manager to join the Roadway Design team in Raleigh! In this position, you'll hold a first-level technical management position with guidance from senior leadership. This role entails supervising staff, mentoring their technical skills, and contributing to project management on NCDOT projects and beyond.

Location 

This position will work on an as-needed basis, and it is welcome to come into our Raleigh office when working.

The Impact You Will Have

• Provide guidance and direction in technical project elements, ensuring the accuracy and effectiveness of analyses and designs, thereby enhancing project outcomes and client satisfaction
• Communicate technical progress and issues to Project Managers promptly, facilitating informed decision-making and proactive problem-solving, ultimately contributing to project efficiency and success
• Train and mentor staff, imparting technical knowledge and skills and fostering a culture of continuous learning and professional growth within the team
• Perform, review, and manage technical analyses and designs, ensuring completeness and compliance with quality standards, thereby mitigating risks and ensuring project integrity
• Assist with business development and proposal development, leveraging technical expertise to secure new opportunities and drive company growth
• Serve as a Subject Matter Expert on projects, providing specialized knowledge and insights to optimize project outcomes and deliver added value to clients
• Share knowledge to enhance organizational learning and performance, facilitating continuous improvement and innovation across projects and teams

What You Will Need

• Bachelor’s degree in a related field
• Professional Engineering license in NC
• Previous NCDOT project experience and understanding of NCDOT processes and procedures preferred
• Showcase strong analytical and problem-solving skills, enabling efficient decision-making and resolution of complex technical challenges
• Demonstrate effective oral and written communication skills to interface with stakeholders, fostering clear and transparent communication channels and promoting collaboration
• Possess strong verbal and written communication skills, facilitating clear and concise interactions with clients, team members, and stakeholders

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Compensation: The United States base salary range for this full-time position is $140,000-$200,000 + bonus + equity depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 70% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Senior Customer Engineer

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Senior Customer Engineer

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a East Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About Us

At VISASQ/COLEMAN, we connect businesses with hard-to-find expertise through our extensive global network of subject matter experts. VISASQ/COLEMAN is a partnership formed by VisasQ Inc., Asia's leading expert network and the only publicly traded company in our field. Through VisasQ’s merger with Coleman Research, a trusted expert service provider with over 20 years of experience, VISASQ/COLEMAN offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights.

Our mission is to eliminate barriers to knowledge by facilitating direct exchanges of critical insights across industries. We take pride in utilizing our comprehensive internal database of qualified experts, along with our ability to custom recruit specialists for each project, ensuring our clients receive timely and relevant information to inform their decision-making processes.

With offices in Phoenix, Raleigh, New York, London, Reading, Hong Kong, and Japan, we empower our clients to navigate complex markets and gain a competitive edge. Join us in revolutionizing informed decision-making by transforming how businesses access expert insights.

For more information, visit our website.

Opportunity:

We are seeking motivated professionals to join our dynamic Client Management Team in Raleigh, NC in July of 2026.

This role offers a unique chance to connect industry experts with clients, driving their success. You will kick off your career at VISASQ/COLEMAN with a comprehensive 12-week training program, designed to prepare you to independently work as an Associate as a member of our Client Management team.

Key Responsibilities Post-Training Academy Completion:

• Expert Recruitment: Recruit new experts for our network while vetting our internal database to identify the best candidates for specific project needs.
• Industry Research and Expert Vetting: Use your knowledge of client strategies across various industry sectors to identify, vet, qualify, and present the most qualified experts for specific projects.
• Coordinating Client Communications: Prioritize projects effectively while managing communications with newly recruited experts and organizing meetings between experts and clients.
• Compliance and Integrity: Master compliance standards across various industry sectors and uphold these standards to ensure the integrity of all client engagements.
• Networking and Research Skills: Utilize your networking skills to engage with top professionals across industries, applying critical research techniques to support informed decision-making and identify suitable experts for client projects.
• Project Coordination: Manage timelines and deliverables across multiple projects while understanding client needs through tailored solutions that drive successful engagements.
• Negotiation Skills: Build strong negotiation skills to advocate for optimal outcomes in expert engagements.

This position offers a unique opportunity to thrive in a dynamic environment and contribute meaningfully to our clients’ success while driving your own professional growth.

The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties Client Management Associates can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as Client Management Associates respond to ever-changing client needs. The types of tasks performed, and the amount of time spent on certain tasks will vary according to client type, client need, and the macro environment of the industries in which our clients operate. 

Ideal Candidates Will Have:

• A Bachelor’s degree or relevant equivalent experience.
• Exceptional verbal and written communication skills.
• A proactive attitude with a knack for problem-solving and adaptability.
• Strong organizational skills, time management abilities, and attention to detail.
• Foreign language skills (e.g., Japanese, Spanish, French, German, Portuguese, Italian, Arabic, Dutch, Scandinavian) are a plus but not required.
• Prior sales, recruiting, or management experience is welcomed.

Note: Must be authorized to work in the United States.

Why Join Us?

At VISASQ/COLEMAN, we are committed to your professional growth and success. Our employees are our most valuable assets, which is why we offer:

• Competitive Compensation: Benefit from a rewarding compensation package that includes performance-based commission earnings and/or discretionary bonus, which may be awarded on monthly, quarterly or annual basis, depending on your role.
• Excellent Health Benefits: We offer highly competitive coverage on insurance premiums, and for those enrolled in a qualifying HDHP, we also provide employer HSA contributions.
• 401K Contributions: Planning for your future? We’ve got you covered!
• Flexible Working Environment: Choose between working in the office or remotely 50/50 with our hybrid work policy.
• Generous Time Off: Enjoy Responsible Paid Time Off, 7 sick days, and observe 12 holidays off.
• Parental Leave: Take time off to support and bond with your growing family, ensuring new parents have the opportunity to adjust to their new roles.
• Ongoing Learning and Development: Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career.
• Team Engagement: Participate in regular team outings and social events, and receive tenure gifts to celebrate your journey with us.
• Employer Provided Technology: All necessary technology will be provided to facilitate your work.
• Corporate Social Responsibility Days: Take the opportunity to give back to your community during paid service days.

As an Associate, you will have the opportunity to launch your career in the rapidly growing market research industry, where your success is our primary focus. At VISASQ/COLEMAN, we are committed to seeing you thrive, supporting your professional development with mentorship programs and continuous learning opportunities. Our open and collaborative environment ensures every voice is heard as we work together to make insightful connections possible.

Become a part of our dynamic team and build a better future—one insightful connection at a time!

A Client Management Associate’s salary compensates them for all hours worked, which may vary from week to week. Client Management Associates carry an FLSA-exempt status and are not eligible for overtime pay.

Equal Opportunity Employer:
At VISASQ/COLEMAN, we pride ourselves on being an equal opportunity employer. Please note that all VISASQ/COLEMAN employees are required to sign the Company's standard non-compete agreement as part of the employment condition.

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

Appian is seeking a visionary Principal, AI GTM Excellence Leader reporting to the VP of Product Marketing, to transform and scale how our Product and Solution Marketing organization creates, delivers, and optimizes content. This highly visible role will act as a centralized Center of Excellence, leading the adoption of AI, scalable video, and innovative content strategies across the GTM organization.

This role is both strategic and hands-on. You will not only define the strategy, but also actively design, edit, and produce high-impact assets, including videos, animations, digital layouts, self-service content tools, and AI-enabled templates. The ideal candidate blends product marketing, content strategy, creative execution, AI fluency, and GTM operational scale.

In this role, you will:

• Lead the integration of AI-driven workflows across the PMM organization to improve productivity and expand the variety and volume of content outputs.

• Pioneer new strategies and operating models to scale video production and other high-impact digital assets.

• Build and deploy AI-enabled self-service content tools and templates that empower marketing, sales, and field teams while maintaining brand and messaging guardrails.

• Monitor emerging AI, content, and creative technology trends, and guide Product Marketing and Content teams on how to adopt them effectively.

• Actively create, edit, and produce top-tier deliverables, including videos, motion graphics, animations, and sophisticated digital layouts.

• Ensure content supports the full buyer journey, from web and digital campaigns to sales progression and closed-won opportunities.

• Develop and manage a scalable global network of content architects and production leaders who can translate complex product portfolios into clear, compelling stories and assets.

• Ensure AI-generated, self-served, and custom-built content aligns with Appian’s brand voice, messaging, and strategic positioning.

• Guide teams on the most effective layouts, formats, and delivery mechanisms to maximize audience engagement and market impact.

• Serve as a hands-on mentor, strategic advisor, and centralized resource across the PMM organization.

• Partner closely with product, marketing, and sales leadership to align teams around a shared GTM framework.

• Turn high-level strategy into measurable market impact, demand generation, and sales engagement.

Qualifications:

• 10–15+ years of senior-level experience in product marketing, content strategy, brand building, GTM leadership, or related roles.

• Demonstrated experience driving digital innovation, operational scale, and content transformation within a B2B or enterprise technology environment.

• Advanced, hands-on proficiency with creative technologies, including Adobe Creative Cloud tools such as Premiere Pro, After Effects, InDesign, Illustrator, and Photoshop.

• Experience with modern digital layout, UI, content production, or creative workflow platforms.

• Proven ability to combine strategic vision with hands-on execution across content creation, digital ecosystems, analytics, AI-driven workflows, and campaign execution.

• Experience building global messaging, content, or design systems that translate complex technical product portfolios into cohesive stories across multiple channels.

• Deep practical understanding of AI tools, generative workflows, and content automation platforms, with the ability to operationalize them for marketing teams.

• Strong cross-functional leadership skills, with experience aligning Product, Marketing, Sales, and GTM teams around a shared narrative and scalable content architecture.

• Strong eye for content layout, visual effectiveness, video production, and how B2B audiences consume content across different stages of the buyer journey.

• Hands-on leadership approach with the ability to break down silos, mentor teams, and set a high bar for creative and strategic execution.

The base salary for this role is between $144,000–$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Regional Marketing Specialist  

SUMMARY OF FUNCTIONS 

The Regional Marketing Specialist is responsible for executing localized marketing strategies that drive traffic, support leasing performance, and elevate the brand experience across a portfolio of communities.  

Blending creativity with strategy, this role ensures that every campaign, partnership, and activation connects with audiences in a way that builds trust, enhances reputation, and supports the overall growth of our communities. 

KEY RESPONSIBILITIES  

Execute Local Marketing Strategy 

• Implement marketing plans tailored to the market, audience, and leasing goals for priority and new development communities 

• Align all efforts with the overarching brand strategy and positioning. Adjust tactics based on performance, seasonality, and market trends 

• Identify and establish relationships with local businesses, influencers, and organizations to build strategic marketing and outreach plans  

• Plan and support resident events, campaigns, and community activations 

• Strengthen the brand’s presence as a connected and engaged community partner 

Drive Traffic & Leasing Performance 

• Monitor and provide recommendations for lead generation channels  

• Analyze key reports to evaluate lead volume, quality, and trends 

• Ensure marketing efforts are aligned with each community’s occupancy goals, pricing strategy, and unit availability 

• Recommend and execute strategies to increase qualified traffic and conversions 

Brand Consistency & Experience 

• Ensure all community marketing reflects the brand voice, tone, and visual identity of Hawthorne 
  
  
• Create and manage social media content, email campaigns, and on-site collateral 
  
  
• Regularly audit and refresh community marketing materials to keep them current and impactful. 

• Coordinate signage, digital campaigns, outreach efforts, and promotional materials 

Maintain Digital & Online Presence 

• Lead and execute social media strategies for active marketing campaigns, priority communities, and new development.   

• Partners with the Digital Marketing team to ensure accuracy and optimization across community websites, ILS listings, and Google Business profiles 

• Monitor and support online reputation management, including reviews and ORA performance 

• Partner with on-site teams to improve response quality and engagement 

Collaborate Cross-Functionally 

• Work closely with Community Managers, Regional Managers, and the Marketing Team 

• Provide guidance and support to on-site teams on marketing best practices and tools 

• Act as a liaison between field teams and corporate marketing 

QUALIFICATIONS 

• 2+ years' experience in marketing or related fields 

• Experience in multifamily, real estate, or hospitality strongly preferred. 

• Experience in marketing, branding, or content creation 

• Strong written and visual communication skills 

• Strong self-management skills 

• Oversees timelines and proactively advances projects to ensure on-time completion 

• Ability to manage multiple priorities and travel regularly 

• Comfort working autonomously and cross-functionally 

• Creative thinker with an eye for detail and storytelling 

ORGANIZATIONAL RELATIONSHIPS: The role directly reports to the Marketing Manager, receiving interaction and guidance from other stakeholders when collaborating on various projects. 

ATTENDANCE/TRAVEL REQUIREMENTS: This position is exempt from overtime and may entail working hours as needed to perform the position requirements satisfactorily. Remote Based. Overnight, travel may be required. 

TRANSPORTATION: Must have a reliable vehicle to fulfill all the job’s functions. Must have proof of liability insurance for same. Bondable and Valid Driver’s License required. 

SUPERVISORY RESPONSIBILITIES: Yes 

FLSA STATUS: Exempt 

PHYSICAL DEMANDS: Must be able to perform the physical functions of the position, which may include but are not limited to: Must be able to see, hear, talk, sit, stand, walk, reach, climb, stoop, kneel and crouch. Must be able to lift a minimum of 60 lbs. as needed. 

COMMUNICATION: Must be able to communicate effectively both verbally and in written form with Senior Leadership team, Regional Managers, corporate team members, and outside vendors etc. 

LANGUAGE SKILLS: Ability to read, write and verbally communicate in English. 

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

SKILLS: The position requires the ability to work well with people and exhibit strong leadership and influencing skills. Evidence of leadership qualities must be exhibited with the region, the company and/or the industry. 

REASONING ABILITY: Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. 

MATHEMATICAL SKILLS: The position requires the ability to perform advanced business mathematical functions. 

PRE-EMPLOYMENT TESTING: Successfully complete pre-employment psychological and basic skills exam, including interest patterns. Pass drug test and background check requirements. 

Benefits that Matter

When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:

Personal & Financial Benefits

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
• Make an Impact: Enjoy 16 hours of paid volunteer time annually.
• Recharge & Celebrate:
  • 10 paid holidays + 1 floating holiday of your choice
  • 8 hours off to celebrate your birthday
• Future Planning: Company 401(k) match to support your financial goals.
• Financial Wellness Reimbursement: Resources to support your long-term financial health.
• Referral Bonuses: Earn rewards for bringing great talent to the team.
• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.

Personal & Professional Development

• Comprehensive Onboarding: Feel supported and prepared from day one.
• Ongoing Learning: Tailored training programs to help you grow your skills and career.
• Education Reimbursement: We invest in your continued learning.

Health & Wellness Benefits

• Medical & Vision: Comprehensive plans designed for peace of mind.
• Dental Insurance & Life Insurance: 100% company-paid coverage.
• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
• Wellness Incentives: Earn rewards for taking care of your health.
• Long-Term Disability Plan: Added protection for life’s unexpected moments.
• Leave Bank: Additional paid time off during medical emergencies or natural disasters.
• Fitness Reimbursement: Cash toward your gym or fitness membership.
• Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
• New Parent Perk: One year of free diapers for growing families.*

About Hawthorne

Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.

Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.

Director of Strategy & Business Operations

Location: Raleigh, NC

Home Solutions is seeking a Director of Strategy & Business Operations to own and drive high-impact initiatives across our customer acquisition business. This is a senior, cross-functional operator role at the center of the company. You will partner directly with leadership to identify where we should invest, what we should fix, and how we scale profitably. You will not just analyze the business — you will help run it.

As a Director of Strategy & Business Operations, you will lead large initiatives that materially impact revenue, margin, and long-term enterprise value. Projects may span growth strategy, pricing, unit economics, vendor performance, customer experience, new market expansion, cost optimization, process design, and capital allocation. You’ll be expected to move seamlessly between strategy and execution — from diagnosing P&L performance to implementing structural improvements that stick.

Within your first year, you will have taken ownership of a meaningful portion of the business — leading multiple high-impact, cross-functional initiatives that drive sustained P&L improvement across revenue, margin, and marketplace performance. You will serve as a trusted partner to the executive team, shaping strategic priorities and making high-quality trade-off decisions in complex, high-stakes situations. You will have built durable systems, elevated operating standards, and developed team capabilities that increase the company’s long-term leverage — demonstrating smart judgment, leadership, and accountability required to run major components of the business at scale.

What You'll Do

• Own and drive high-impact, cross-functional initiatives with clear P&L accountability.
• Evaluate, prioritize, and execute new growth opportunities across channels, markets, and services.
• Set the roadmap for improving unit economics and marketplace efficiency across both consumer and service provider dynamics.
• Identify where we can unlock revenue, expand margins, or eliminate inefficiencies — and lead the implementation.
• Partner with Marketing, Product, Finance, and Operations to improve funnel performance, pricing strategy, and marketplace liquidity.
• Build and oversee the analytical infrastructure (models, dashboards, KPI frameworks) that informs executive decision-making.
• Lead rigorous business cases for major investments, new markets, and expansion bets.
• Monitor core P&L KPIs and proactively surface risks, trade-offs, and opportunities to the executive team.
• Establish scalable systems and processes that strengthen operational discipline as we grow.
• Leverage AI and automation tools to increase team velocity, improve insight quality, and raise performance standards.
• Develop and mentor high-performing operators as the function scales.

This role combines strategic thinking, financial rigor, and hands-on execution. You will be accountable for outcomes — not presentations.

About You

• 4–8+ years of experience in consulting, investment banking, private equity, strategy, business operations, or senior roles in high-growth companies.
• Proven track record of leading cross-functional initiatives with measurable financial impact.
• Strong P&L fluency — you understand how revenue, costs, pricing, and capital allocation decisions connect.
• Exceptional structured problem-solving and business judgment.
• Comfortable operating in ambiguity and making high-quality decisions with imperfect information.
• Experience building models, evaluating unit economics, and designing performance frameworks.
• Strong executive communication skills — clear, direct, and decisive.
• Experience influencing senior stakeholders and driving alignment across teams.
• AI-native mindset — you leverage LLMs and automation tools instinctively to improve output and efficiency.
• Competitive, high-ownership mentality with a bias toward action.
• Experience in digital marketplaces or growth-driven environments is highly valuable

About Us

At Home Solutions, we’re on a mission to build a more innovative future for home services. Since 2017, we’ve been transforming how homeowners and service providers connect—replacing outdated lead-generation models with a smarter, outcome-driven approach.

We combine proprietary media, AI, and deep data insights to reach 50M+ homeowners and match them with high-quality providers through seamless, high-intent experiences. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.

Backed by Three Ships, a growth equity firm that builds and scales digital businesses, Home Solutions is powered by a high-performance, high-ownership culture. We value people who act with urgency, challenge the status quo, and are motivated to build something enduring in one of the largest, most under-digitized categories.

Why You Should Join Us

• Results: We’re building a high-growth, high-performance business with strong momentum and meaningful impact across the home services ecosystem.
• Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  Home Solutions is shaping the industry’s digital transformation and creating innovative experiences to better serve consumers and service providers.  
• Ownership & Impact: We operate with a high-ownership culture where individuals are expected to drive outcomes. You won’t just execute—you’ll help shape the business.
• Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
• Career Growth: We’re building quickly, which means new opportunities emerge constantly. If you’re hungry to grow, you’ll have the chance to move fast and take on more.
• Stability: As a privately held, debt-free company, we make disciplined, long-term financial decisions—investing in sustained growth and pursuing strategic acquisitions.
• Culture: We’re a team that plays to win- holding a high bar for excellence while creating an environment where people enjoy the work and the people they do it with.

The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Do work that matters! Every single day. We are hiring  Assistant Guides for our lovely Guidepost Montessori school at Spruce Tree!

At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 0–6 develop independence, confidence, and a lifelong love of learning.

If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you.

Your Impact

As an Assistant Guide, you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace.

In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care.

Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving.

What You’ll Do

• Observe children closely to understand and support their individual needs
• Help prepare and maintain a beautiful, orderly classroom environment
• Support individual and small-group learning activities
• Build warm, respectful relationships with children and families
• Collaborate with Lead Guides and fellow team members to create a strong classroom community

What We’re Looking For

• Experience working with children ages 3–6 in a school or childcare setting
• A positive, adaptable, and collaborative mindset
• A genuine love for working with young children
• Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required)

What We Offer

• Fully sponsored Montessori diploma training through the Prepared Montessorian Institute
• Ongoing professional development and mentorship
• 75% tuition discount for up to two children at any Guidepost school
• Competitive pay
• Health, dental, and vision insurance
• Paid time off and paid holidays
• Abundant opportunities for growth and career advancement
• A supportive network of peers who value collaboration and shared best practices

About Guidepost Montessori

Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old.

We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally.

If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you.

Apply today and join our school community!

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and building the talent leadership layer to match.

The role

We're looking for a Sr. Manager, Talent for Engineering, Product, and Design to lead the recruiting function that builds the team behind our platform. This is a manager-of-managers role — you'll lead a team of Talent Partners and Coordinators, set the EPD hiring strategy with our engineering and product leaders, and own the function's outcomes. You will not carry a personal req load. Your job is to make every recruiter on your team great, every search predictable, and every hiring manager partnership tight.

You'll report directly to the VP Talent and partner closely with our CTO and our VPs of Engineering, Product, and Design to deliver against an EPD hiring plan that includes some of our most competitive senior technical roles.

What you'll do

• Lead the EPD talent team. Manage a team of Talent Partners (manager-track and IC) and partner closely with Talent Coordinators. Hire, coach, and level up the team. Run a development cadence that turns strong ICs into senior recruiters.
• Own the EPD hiring plan. Translate EPD's hiring goals into a sourcing strategy, capacity plan, and weekly pipeline. Allocate reqs across the team based on workload and skill. Reforecast when the plan changes — and it will.
• Run the operating cadence with EPD leadership. Stand up weekly pipeline reviews with engineering, product, and design leaders. Deliver clean dashboards on funnel health, time-to-fill, and offer acceptance rate. Surface bottlenecks early and own the fix.
• Drive interview quality and bar discipline. Own the structure and consistency of multi-stage technical loops — coding (CodeSignal), system design, take-home challenges, and exec panels. Calibrate interviewers, enforce scorecard discipline, run the debrief standard. When the bar slips, you call it.
• Build pipelines for the hardest roles. Partner with your team to develop talent maps across AI/ML, platform, infrastructure, and senior engineering leadership. You don't carry reqs, but you know every active candidate at the staff and principal level — and you step in to close when leverage is needed.
• Own your numbers. This team runs on data. You'll own team-level and function-level metrics: time-to-fill, offer acceptance rate, sourcing response rates, screen-to-onsite conversion, and recruiter productivity. You'll be measured on outcomes, not activity.

What you bring

• 8+ years in technical recruiting, with at least 3 years leading a team of recruiters at a high-growth SaaS or infrastructure company.
• Demonstrated track record of building EPD pipelines that close senior and staff-level engineers in competitive markets (SF, Toronto, Montreal are our primary markets).
• Operator's instincts. You can pull your own pipeline reports, design a capacity model, and forecast hires by quarter without a separate ops partner.
• Experience scaling structured interview processes — calibrated scorecards, debrief discipline, interviewer training.
• Comfort with modern ATS platforms (Ashby strongly preferred, Greenhouse / Lever acceptable).
• A strong preference for candidates who have led teams recruiting for AI/ML, platform engineering, or developer tools.
• A point of view on how to partner with senior engineering and product leaders without being subservient to them. You can push back when the bar slips.

What's In It For You:

• Competitive salary and meaningful equity opportunities await you!
• Comprehensive healthcare, dental, and vision coverage to keep you healthy!
• 401(k) / RRSP enrolment program to secure your future!
• Enjoy a generous PTO policy — take what you need!
• A vibrant work culture where:
• You’ll collaborate with talented individuals from around the globe who embody the MaintainX values: Smart, Humble, Optimist.
• We celebrate meritocracy, where your ideas and efforts are recognized and rewarded!

About Us:

Our mission is to deliver a single platform for maintenance, repair, and operations teams to keep the physical world running smoothly. We believe that the greatest asset in any organization is its people. That’s why we’ve built an intuitive, mobile-first solution designed to enhance productivity and collaboration across teams and locations.

MaintainX is committed to fostering a diverse environment. All qualified applicants are encouraged to apply, and we will consider all applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking new graduates who have a passion for technology and education. You will dive into our code base and immediately contribute to our three extremely impactful educational products and build new, innovative products. You can fine-tune your existing skills and learn new ones as you work on one of our many teams. You’ll be able to work with our Core Technology team in back-end engineering, Front-end group using cutting-edge technologies like React, Mobile team in implementing iOS and Android apps, or our Full-stack teams who seek engineers interested in doing it all.

We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.

This position requires you to be in our Raleigh, NC, area office. H1B sponsorship is available for this position. #LI-EM1 

WHAT YOU'LL BE DOING

As a Software Engineer, you will build the back-end wiring, application logic, and UI that engage our users. You will find and use the best technologies to add features and create new products. You’ll be involved in all aspects of the development process – including design, coding, testing, debugging, and tuning. You will own your projects from start to end as they travel through our fast-paced development cycle. In addition to working with your fellow engineers, you’ll collaborate with other teams to design amazing products that meet the needs of our users, who are students and teachers all over the world.

TECHNOLOGY

Our server-side stack currently includes Linux, Apache, Java, Scala, Python, and Oracle. For our iOS app development, we use Swift. Our front-end code is written in JavaScript (including the React and D3 libraries, and ES6). Of course, the specific technologies and languages you use will vary by project and according to your own interests or specialization areas.

WHAT WE'RE LOOKING FOR

• Bachelor's or advanced degree in computer science or a related discipline
• Excellent programming skills
• Strong analytical-reasoning and problem-solving skills
• Ability to work both independently and with a wide variety of teams
• Knowledge of Unix, Python, Java, SQL, or JavaScript is a plus
• Passion for improving education through technology

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Relay, a Raleigh-based high growth company, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Solutions Engineer who will thrive in a dynamic high-growth environment.

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.

The Solutions team is central to our revenue growth and customer value strategy, serving as the technical experts for our most important strategic sales opportunities. Our mission is to design innovative, AI-driven solutions that transform complex business problems, showcase the power of the Relay SaaS platform and its advanced AI capabilities for large prospective clients, and accelerate deals by expertly navigating technical diligence and removing IT or technical roadblocks. 

Position Overview:

As a Solutions Engineer specializing in Frontline Business Transformation, you will be a key technical member on the Solutions team, working directly with prospective and existing enterprise customers. You will leverage deep technical expertise and business acumen to architect and implement sophisticated AI-driven solutions, demonstrating how Relay's platform drives significant business transformation, both pre- and post-sale. You will play a crucial role in the technical pre-sales cycle, from initial discovery and design to hands-on technical POC creation and demo, with a particular focus on pioneering new and emerging AI-powered solutions. You are a trusted technical advisor, adept at handling complex requirements, overcoming objections, and ensuring our most strategic customers derive maximum value and achieve transformative outcomes from our AI offerings by actively participating in their deployment and initial operationalization.

Key Responsibilities:

• Strategic Pre-Sales & Hands-On AI Solution Architecture:
• Partner with assigned Business Development and Enterprise Sales teams to gain a deep understanding of their business goals, complex technical landscapes, and critical pain points, identifying opportunities for AI-driven transformation.
• Design and architect robust, scalable, and innovative AI solutions using our core product suite and APIs, tailored to specific customer needs and demonstrating significant value through AI-powered business process re-engineering.
• Develop and deliver highly customized, compelling product demonstrations and technical presentations that effectively communicate the value and technical feasibility of AI-driven solutions to diverse audiences, including C-suite and IT leadership.
• Lead the development, hands-on implementation, and management of Proof-of-Concept (PoC) solutions to validate technical requirements and showcase the transformative power of Relay's AI capabilities in complex scenarios
• Technical Sales Leader:
• Act as the primary technical contact and trusted advisor to prospective customers during strategic sales cycles, guiding them through technical evaluations and platform deployments.
• Lead and manage the technical diligence process, expertly addressing intricate technical questions, security inquiries (RFIs/RFPs, security questionnaires), and integration challenges related to AI deployments, leveraging internal Security/Support for standard items.
• Proactively identify, address, and overcome technical objections, securing technical validation and buy-in from key customer stakeholders, including IT and leadership, regarding AI solution adoption.
• Provide significant technical contributions to proposals, Statements of Work (SOWs), and commercial negotiations, emphasizing the value of AI-driven transformation.
• Drive the initial implementation and configuration of "emerging solutions" (e.g., initial integrations using new AI APIs or cutting-edge AI models) directly with customers, ensuring successful deployment and initial operationalization.
• Enablement & Knowledge Transfer:
• Meticulously document designed AI solution architectures, including critical configurations, API utilization for AI integrations, and integration points defined during pre-sales.
• Conduct thorough handover sessions to Customer Success and longer-term Implementation/Operations teams for standardized AI solutions, ensuring they have the necessary technical context and design rationale.
• Serve as a point of escalation for implementation and post-deployment teams.
• Provide direct support and optimization for "emerging solutions" until they become standardized and transitionable to Operations.
• Cross-Functional Influence & Enablement:
• Proactively engage and influence cross-functionally to create revenue momentum across Product Management, Operations, Marketing and Sales, specifically focusing on AI and business transformation.
• Synthesize and deliver valuable field feedback to Product Management regarding strategic customer needs for feature gaps, and usability to influence roadmap direction.
• Partner with Operations to develop robust playbooks for onboarding and supporting novel customer solutions.
• Collaborate with Security and Support teams to equip them with the knowledge needed for routine technical and security questionnaires related to implementations.
• Develop technical cheat sheets and one-pagers focused on AI capabilities and business transformation for BD and Enterprise sales teams.
• Collaborate with Marketing on technical content generation (e.g., whitepapers on AI use cases, case studies and conference talks) as needed.

Qualifications:

• Experience (e.g., 1-3+ years) in a customer-facing technical role such as Forward Deployed Engineer, Sales Engineer, or Technical Analyst, preferably within an enterprise software or SaaS environment with a focus on AI, or data science solutions.
• Demonstrated ability to understand complex business challenges and architect sophisticated, AI-driven technical solutions using a SaaS platform's core features and APIs to achieve business transformation.
• Strong experience designing, implementing, and delivering compelling technical demonstrations and presentations focused on AI capabilities and their business impact to both technical and business audiences.
• Experience leading technical diligence processes for AI-driven solutions, including responding to RFPs/RFIs, security questionnaires, and technical objections related to AI.
• Hands-on ability to build, implement, and manage Proof-of-Concept solutions leveraging modern web technologies and AI/ML frameworks.
• Excellent communication, interpersonal, and collaboration skills, with an ability to clearly articulate the value of AI-driven workflows.
• Strong problem-solving skills and the ability to navigate ambiguity, particularly in the evolving AI landscape.
• Experience working effectively with business development and enterprise sales teams and engaging directly with large prospective customers to drive AI adoption and ensure successful initial deployments.
• Ability to translate complex technical AI concepts into clear, understandable language for various stakeholders, including C-suite executives.
• Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experience.

Travel:

• Up to 50% domestic travel to meet with prospective customers and support sales and initial implementation engagements, particularly for strategic AI opportunities.

About us: Relay culture, benefits & perks:

First and foremost, our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Please note this role is based onsite at our HQ in Raleigh, NC, with up to 50% travel 

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with a deep expertise in a broad range of industries. We take a comprehensive approach to helping clients navigate through the IPO process, M&A lifecycle support, and leverage our own Technical Accounting Solution Center to address critical financial reporting and technical accounting issues for clients. 

Your Impact 

• Support fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of projects including: IPO preparation, transaction support, carve-outs and/or spin-offs, audit readiness, and adoption of new accounting pronouncements.
• Engage with clients and colleagues on technical accounting related issues to provide research-based guidance, technical accounting documentation and give recommendations for potential solutions.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on Accounting Advisory best practices.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Establish credibility as a trusted advisor.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Actively participate in career development activities and technical training of staff. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting.
• CPA and/or CMA (Certified Management Accountant).
• 8+ years of recent professional services experience (public accounting or advisory firm) is strongly preferred; directly relevant technical accounting/financial reporting experience with a publicly held/Fortune 500 organization may be considered in its place.
• Strong knowledge of SEC reporting, U.S. GAAP and SOX standards.
• Demonstrated knowledge of accounting/audit practices, procedures and reporting standards.
• Flexibility to travel 

Preferred Qualifications 

• Master's in Accounting. 
• Knowledge of common Enterprise Resource Planning (ERP) and accounting systems (i.e., Oracle, SAP, PeopleSoft, JD Edwards, Workday, NetSuite, Microsoft Dynamics 365).
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Previous experience leading and executing complex projects in challenging environment 

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Risk & Regulatory  

Our team is comprised of a powerful mix of seasoned professionals with public accounting experience and business consultants with deep expertise in a broad range of offered services and industries. We take a comprehensive approach to helping clients navigate through internal audit, risk, and compliance activities.  We work as a broader team to address a wide range of business needs across the organization. 

Your Impact 

• Work with emerging growth companies and established enterprises (both publicly traded and privately held) on a wide variety of projects including Sarbanes-Oxley (“SOX”) readiness and compliance, internal audit, and ERM. 
• Assist companies with implementing and assessing the effectiveness of SOX compliance programs, including, but not limited to the following activities: 
• Conducting risk assessments 
• Conducting walkthroughs and documenting end-to-end business processes, identifying risks and key controls, using flowcharts and narratives 
• Documenting and assessing the design and effectiveness of key controls 
• Executing testing to validate the operating effectiveness of controls 
• Evaluating controls deficiencies to determine impact and significance 
• Identifying and implementing effective and efficient plans to remediate control deficiencies 
• Summarizing and documenting results of work performed including management reporting 
• Execute internal audit and ERM activities to support our client’s risk management initiatives. 
• Educate internal and external audiences on business process, risk, and control best practices. 
• Understand the breadth of services offered by Risk & Regulatory, as well as Highspring holistically, to be able to identify additional opportunities at our clients. 
• Establish credibility as a trusted advisor. 
• Support the Risk & Regulatory practice to achieve key goals and initiatives. 

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting, Risk Management or related field 
• 2+ years of professional services experience (public accounting or advisory firm) and/or internal controls and financial reporting experience with a Fortune 500 organization 
• Strong knowledge of the Sarbanes-Oxley Act, SEC reporting and/or U.S. GAAP 
• Demonstrated knowledge of internal controls, internal audit functions, accounting/audit practices, procedures, and reporting standards 

Preferred Qualifications 

• Master’s degree or MBA 
• CPA, CIA, CISA or related certification; Certification is required for promotion to Senior Manager within Highspring
• Effectively worked within a team, including managing junior team members, to deliver services and solutions that surpass client expectations. 
• Basic understanding of key domains of IT general controls (change management, access to programs and data, computer operations, and systems development), as well as IT dependencies (segregation of duties, automated controls, key reports, and interfaces). 
• Flexibility to travel up to 25%.  

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid