We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Part-Time Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  Part-Time hours are 20-25hrs per week.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

Position Overview

The Senior Marketing Specialist serves as a strategic partner to technical and business development leaders, advancing the firm's growth efforts across the Water Resources and Transportation markets.

This role will lead the development of high-impact proposals, qualifications, presentations, award submissions and conference materials that align with client needs and long-term growth objectives. Working closely with internal teams and external partners, the Senior Marketing Specialist shapes pursuit strategy and messaging that clearly articulates the firm's strengths, experience and value in a competitive marketplace.

The ideal candidate blends strategic thinking with creative execution and brings a working knowledge of the A/E/C industry. Strong collaboration skills and the ability to translate technical content into compelling narratives are essential to success in this role.

A minimum of 5 to 7 years of marketing experience in the A/E/C industry is required, with preference given to candidates with previous experience working with Water Resources and/or Transportation projects and teams.

Key Responsibilities

Proposal Development: Work as a collaborative member of the marketing, communications, and BD teams to support the firm's pursuit efforts, including: 

• Take ownership of the preparation of proposals and teaming materials, working alongside technical staff. 
• Partner in the development and implementation of comprehensive marketing strategies to enhance brand visibility, generate leads, and support business objectives.
• Partner with Pursuit Manager to lead the end-to-end pursuit process from initial planning through delivery for all aspects related to the pursuit process, including strategy, proposal storyboarding, outline, schedules, workflow, and graphic resource requirements in the development of the proposal / interview deliverables.
• Develop proposal messaging (written and visual), write original content, collaborate with graphic designers, and other proposal coordinators when necessary.
• Work with technical staff to develop strategic win plans.
• Support / facilitate debrief efforts.
• Consistently maintain customer relationship management (CRM) database, including incoming leads, follow-up and tracking of opportunity status. 
• Facilitate and support service line-specific marketing, via project award submittals, digital messaging, project photography, business development and; state DOT pre-qualification management and renewal. 
• Search for, identify, and process potential opportunities.

Knowledge + Content Management:

• Have a full comprehensive understanding of McAdams’ portfolio of work, project types, and firm-wide capabilities with a concentration in our Water Resources and Transportation service lines.   
• Maintain and regularly update a library of standard proposal content, including resumes, project information, and past performance data in our system of record (Vantagepoint). 
• Ensure all marketing materials adhere to brand guidelines, are error-free, and align with our business objectives.   
• Develop a deep knowledge of the firm’s strategic objectives, key personnel, major projects, and target audiences to enhance proposal and pursuit efforts.

Trade Show + Events: Work as a collaborative member of the marketing, communications, and BD teams to plan / prepare our technical team members for attendance at industry conferences.  

• Alongside Pursuit Manager, lead in the planning and coordination of trade shows, client events, and sponsorships across all metros. 
• Maintain and organize trade show, client event, and sponsorship schedules. 
• Coordinate logistics, promotion, and follow-up activities. 
• Coordinate the development of new materials to support marketing activities. 
• Order event material and SWAG inventory, company-wide.

Collaboration + Coordination:

• Work closely with service line leaders, project managers, and other technical staff to gather, curate, and refine proposal content to ensure cohesive messaging and branding.
• Coordinate proposal input and review cycles, managing timelines and responsibilities to meet submission deadlines.
• Facilitate regular proposal planning meetings to ensure alignment with client expectations and proposal objectives. 
• Train and mentor Marketing Specialists I + II.

Support:

• Consistently maintain customer relationship management (CRM) database, including incoming leads, follow-up and tracking of opportunity status.
• Assist in formatting and developing content for project interviews and presentations, including graphics, slide decks, and other visual aids.

Skills + Experience

• Education: Bachelor’s degree in marketing, business, communications, or related field.
• Experience: 5-7 years of professional marketing experience in the A/E/C industry. Must have at least 4 years of experience with the proposal process (RFQ/P).  Previous experience working with Water Resources and/or Transportation projects and teams preferred.
• Skills: Exceptional communication (written, verbal, and copy-editing), organization, team-building, and relationship management skills. Proficiency in Microsoft Office Suite (OneNote, Outlook, Teams, Word, Excel, and PowerPoint), and Adobe Creative Suite (InDesign, Illustrator, Photoshop). Knowledge of Open Asset and Deltek Vantagepoint preferred. 
• Creativity: High level of creativity and innovation in the creation of compelling marketing materials and campaigns through thoughtful storytelling. Ability to think outside the box and drive new ideals. 
• Time Management + Organization: Self-motivated with an ability to independently manage and organize multiple projects simultaneously with attention to detail in a deadline-driven environment.
• Team Player: Ability to work collaboratively (internal and external) within a team to meet a deadline
• Adaptability: Flexible and responsive to changing project requirements, able to handle shifting priorities with ease.

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally. 
• Additional physical duties may be required as necessary.

We’re looking for a Growth Marketing Manager (SEM and CRO) to own and scale our performance marketing engine across Google Ads, Microsoft Ads, pay-per-click review platforms (e.g., Capterra, Technology Advice), and high-intent organic search. You’ll be responsible for driving efficient, scalable growth across the full funnel—owning strategy, execution, and optimization for both paid and organic channels, with a strong experimentation mindset focused on improving conversion across key landing pages and the website.

This role is ideal for a data-driven marketer who is equally comfortable in keyword strategy, bid management, targeting, on-site conversion rate optimization (CRO), creative testing, and experiment design—and who can translate insights into clear stories and recommendations for marketing, cross-functional partners, and leadership.

Key Responsibilities

SEM

• Own SEM and PPC strategy across Google Ads, Microsoft Ads, and review sites with a focus on high-intent B2B demand.
• Lead keyword strategy (research, clustering, negatives) across core use cases, industries, and competitor terms.
• Manage bids, budgets, and pacing to hit targets for CPL, CVR, CAC, pipeline, and LTV.
• Continuously refine audience and geo targeting, including remarketing lists, customer lists, and intent-based segments.
• Own reporting on CPL, CVR, CAC, and pipeline contribution by channel, campaign, and segment in partnership with RevOps/MarOps.
• Build and maintain a structured experimentation roadmap across keywords, match types, bidding strategies, ad messaging, creative, and landing pages.

CRO

• Collaborate with content and brand to align organic and paid keyword priorities and ensure messaging consistency.
• Lead CRO (conversion rate optimization) across key pages. Define and prioritize experiments on landing pages (forms, CTAs, layouts, offers, social proof, etc).
• Run A/B and multivariate tests using appropriate tools; ensure clean setup, measurement, and statistical rigor.
• Partner with content, design, and web to implement winning variations and scale learnings.
• Own and improve session → lead CVR across high-intent pages (demo, product pages, core content).

AI, Automation & Tooling

• Use AI and automation to accelerate keyword research, ad copy/creative ideation, QA, and analysis.
• Leverage tools like Claude to pull insights from CRM, ad platforms, and internal docs to refine copy, reporting, and reduce manual ops work.

Cross-Functional Collaboration & Communication

• Partner with Product Marketing, Content, Brand, RevOps, and Sales to ensure lead quality, routing, and follow-up processes support performance goals.
• Turn performance and experiment results into clear, concise recommendations for the marketing team, cross functional partners, and leadership.

Must-Haves

• 3+ years B2B growth/performance marketing experience with deep SEM and SEO ownership.
• Hands-on management of Google Ads, Microsoft Ads, and review platforms
• Strong command of CPL, CVR, CAC, and pipeline, and how they connect across the funnel.
• Proven CRO impact: demonstrated wins improving session-to-lead conversion across paid search, PPC, and website.
• Meaningful experience designing, running, and interpreting experiments (A/B tests, structured trials).
• Highly data-driven; advanced comfort in ad platforms and analytics tools (GA, BI, CRM reporting).
• Experience in B2B SaaS or complex, high-ACV sales cycles.
• Familiarity with marketing automation and CRM (HubSpot, Salesforce) for closed-loop reporting.

Compensation

• Raleigh Hub: $100,000.00 - $120,000.00 base + annual bonus opportunity
• Toronto Hub: 85,000.00 - 100,000.00 CAD base + annual bonus opportunity

As our Sr. Technical Project Manager you will… 

Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability. Sitting within the Enterprise Operations team, this role works at the intersection of business needs, technical execution, and operational rigor.

You will partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans, coordinate delivery across multiple workstreams, and help ensure internal tools and platforms are effective, scalable, and well managed. This role is ideal for someone who brings strong project management discipline, technical fluency, and experience operating in an agency environment where priorities move quickly and teams must stay highly aligned.

Be Accountable and Responsible

• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Bring structure to project delivery across teams by leading planning, estimation, documentation, status reporting, and meeting execution
• Manage resource planning and capacity coordination across disciplines, helping assign work realistically, balance priorities, and maintain delivery momentum without overloading teams
• Identify risks, blockers, and scope issues early, and work with stakeholders to resolve them before they impact budgets, timelines, or quality
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health
• Help enforce consistent agency delivery practices and align project execution with established PMO standards and best practices
• Identify opportunities to improve workflows, strengthen team coordination, and support the implementation of more efficient or AI-enabled operational processes where appropriate

What success looks like

• Internal projects are delivered with clear plans, realistic timelines, and strong coordination across teams
• Leadership and stakeholders have visibility into progress, risks, resource needs, and scope changes throughout the project lifecycle
• Resource planning is proactive, balanced, and responsive to changing priorities 
• Delivery processes become more consistent, efficient, and scalable over time, with lessons learned shared across teams
• Internal platforms and operational systems are supported by disciplined project execution that improves usability, reliability, and business value

These are the qualifications we’re looking for

• 6+ years of experience in technical project management, digital operations, or similar, within an agency, enterprise, or complex cross-functional environment
• Strong experience managing technical projects from kickoff through delivery, including scoping, estimation, scheduling, budgeting, risk management, and stakeholder communication
• Proven ability to work across disciplines such as Engineering, Creative, Data, Client Experience, Finance, Talent, and Operations to align delivery with broader business goals
• Experience with resource planning, capacity management, and coordinating work across multiple teams and competing priorities
• Familiarity with website development, CMS platforms, marketing technology ecosystems, custom applications, and internal business systems
• Working knowledge of modern software delivery practices and the SDLC, including Agile, Waterfall, and evolving AI-enabled workflows
• General familiarity with technical environments such as GCP, Firebase, CRM and ERP systems, and integrated marketing platforms
• Ability to translate technical constraints into business implications and communicate effectively with both technical and non-technical stakeholders
• Strong judgment, organization, and follow-through, with a practical approach to solving problems and improving how work gets done
• Familiarity working in environments with data privacy, security, and compliance considerations such as GDPR, SOC2, and CCPA

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $89,000 - $118,000 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

About The Role

As a National Channel Sales Manager - Convergint (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city on the East Coast is required (North Carolina is preferred) Must be open to at least 50%+ travel across the U.S  to Convergint branch locations across the East coast, excluding, PA,MA, NJ, NY Area, GA, and FL. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About Intown Golf Club

Intown Golf Club is redefining the modern golf experience, blending technology, hospitality, and community to create an unparalleled environment for members. As we continue to enhance our club experience and membership offerings, we are seeking a people-person with very high attention to detail to generate high membership engagement within the club and its membership by fostering a deep sense of community.

About the Role

We are seeking a  Events & Member Relations Manager (Community Manager) – a service-oriented individual who thrives at connecting people and creating community. This is a high-impact, hands-on role responsible for ideating, facilitating, and executing all types of club event programming – whether F&B or Lifestyle-based programming – as well as facilitating the needs of our members who host their own private events, to ensure all members are highly engaged with the club, and create meaningful and lasting connections with each other.

This is an individual contributor role, reporting to the Director of Events, and potentially the Membership Sales Team, depending on market-specific membership sales requirements. 

What You’ll Do

• Create, Facilitate, and Execute Club Events – Conceptualize and execute various weekly club events, big or small, with the goal of generating engagement and facilitating meaningful connections within the membership   
• Facilitate and Execute Private Events – Respond to private event requests, collaborate with the host based on event purpose and vision, negotiate pricing and details with both the host and the internal team – FOH, BOH, Golf – and ensure the event is executed flawlessly    
• Onboard New Members – Welcome each new member to the club and educate them on all critical information – account setup, billing, how-to guides, code of conduct, upcoming events, etc. – as well as facilitate introductions to key club-level staff and other members, so they can immediately become part of the community and enhance their enjoyment the club  
• Act as Primary Contact for All Members – Help members resolve any and all issues related to billing, usage of the club, events, feedback, and triage accordingly to the appropriate internal department
• (Market-Specific, If Needed): Assist with Membership Sales Efforts – Conduct tours for member prospects, educate them on the benefits of membership, and help the membership team with the vetting process to ensure each member is a great cultural fit

What We’re Looking For

• Blend of Marketing, Hospitality & Operations Expertise – You’ve worked for a brand/marketing agency,  private club, hotel, or fine dining restaurant in marketing activation, event management, operations, or member/guest relations capacity
• Genuine Interest and Curiosity in all Golf Culture, Food, Lifestyle, Luxury, and Travel Experiences – Voracious consumer and ambassador of all things cool  
• Service-oriented Mindset & Genuine Desire to Connect People – Willing to get to know, understand, and facilitate the needs of each and every member; foster connections with like-minded members to create community
• Genuine Interest and Curiosity in all Cultural, Lifestyle, and Golf Trends and Experiences – You are a voracious consumer and ambassador of all things timeless, modern, relevant, and cool  
• Extremely High Attention to Detail – Willing to go the extra mile to design and execute event programming that truly make them unique, and reflect the ethos of the club’s mission and brand
• Problem Solver & Strategic Thinker – Able to step back and assess the big picture while also diving into the details

Experience & Education

• 4+ years of experience in a relevant role, such as event management, member/guest relations, membership services, community development, hospitality operations (fine dining, restaurant, hotel, private club, etc.) 
• Strong ability to work cross-functionally with finance, membership, operations, marketing, and leadership teams
• Bachelor’s degree in a relevant field (e.g. Hospitality) is a plus but not required – real-world experience matters more

Why Join Intown Golf Club?

This is a high-impact role where you will shape how members interact with the club and each other, enhance members’ and guests’ enjoyment of the club, and foster a great culture of community. If you love getting to know people, creating meaningful connections, and have a never-say-no attitude, we’d love to hear from you.

Benefits

• Commission
• Bonus 
• Medical/Dental/Vision insurance
• No Cost Teladoc Services (Mental Health Counseling/Dermatology/PT)
• Paid time off
• Excellent work-life balance and culture

Position Overview

The Technical Manager is essential to ensuring project excellence and upholding the McAdams brand. As a leader in quality assurance and quality control, this role oversees project setup, execution, and closeout to deliver top-quality results. The Technical Manager provides technical expertise to resolve complex design challenges, supports project management to keep work on schedule and within budget, and coaches team members to foster skill growth. Working closely with Project Managers and Designers, the Technical Manager ensures high-quality deliverables and mentors staff across all McAdams offices.

Key Responsibilities

• Provide expertise to resolve complex design issues and maintain project quality, mentoring engineering and design staff
• Conduct quality assurance checks on deliverables, ensuring compliance with standards and regulatory requirements
• Collaborate with Project Managers to develop project plans, oversee drawing preparation, and manage staffing needs across all phases
• Coordinate technical requirements with clients, regulatory agencies, and sub-consultants throughout the project lifecycle
• Lead and guide the design team, assigning work, providing feedback, and conducting performance reviews
• Mentor designers, CAD technicians, and engineers to foster professional growth and team cohesion
• Serve as a key liaison between design staff, CAD technicians, and project managers, facilitating clear communication
• Act as the main point of contact for technical matters with clients, coordinating adjustments as needed
• Oversee the creation of civil engineering documents, including site, utility, stormwater, grading, and permitting plans
• Ensure designs meet company standards and align with best practices in civil engineering
• Lead technical training initiatives, sharing knowledge across teams and offices to enhance skills and standardize practices
• Assist with project scope, budget, and schedule development, adjusting plans as project needs change
• Support project pursuits and manage single-service line projects as needed
• Perform other duties as assigned

Skills + Experience 

• Four-year bachelor’s degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field required
• EI required; PE required
• Minimum of 7+ years’ experience in civil site design or related field required
• Demonstrated expertise in AutoCAD Civil 3D is essential
• Strong understanding of local, state, and federal regulations related to land development, zoning, stormwater management, and permitting processes
• Excellent communication, mentorship, and problem-solving skills; ability to work collaboratively with diverse teams

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.
• Additional physical duties may be required as necessary.

THE ROLE

As a Senior Integrated Marketing Manager, you will be the architect of the end-to-end customer journey, developing and orchestrating integrated GTM journeys and campaigns, and leading a cross-functional team to drive brand awareness, customer engagement, pipeline progression, and revenue growth. You will lead cross-functional "rhythms" across Web, Digital, and Brand teams to ensure the Everpure story resonates deeply with our target buying groups. Your mission is to bridge the gap between brand awareness and revenue growth by orchestrating "moments that matter" throughout the customer lifecycle. This is a high-visibility role where your strategic influence directly shapes how the market experiences the Everpure Platform.

WHAT YOU'LL DO

• Design and Orchestrate Integrated GTM Journeys and Campaigns: Lead the development of end-to-end marketing campaigns that move target segments through the funnel, utilizing a data-driven "jobs-to-be-done" (JTBD) framework to deliver personalized, multi-channel experiences.
• Drive Cross-Functional Execution and Alignment: Act as the central hub for marketing operations, collaborating with MOPS, Digital, and Product teams to activate automation and ensure a consistent, unified voice across all Everpure touchpoints.
• Optimize Performance and Pipeline Acceleration: Define and monitor key performance indicators (KPIs) such as buying group coverage and pipeline progression, rapidly iterating on strategies to improve conversion rates and maximize marketing ROI.
• Lead Strategic Communication and Stakeholder Management: Present journey strategies and campaign results to executive leadership, fostering a culture of transparency while managing external agency partnerships to extend our internal capabilities.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from our Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in B2B Integrated Marketing Strategy: Extensive experience building and leading multi-channel integrated marketing campaigns within the B2B technology sector (IT, data storage, or cloud computing preferred).
• Customer Journey Mastery: Proven ability to map complex buyer lifecycles and implement personalization and segmentation strategies that drive measurable engagement and revenue impact.
• Collaborative Leadership: Demonstrated success in leading cross-functional teams and managing complex projects through influential communication and transparent stakeholder management.
• Analytical Decision-Making: Proficiency with marketing technology stacks and analytics tools to interpret performance signals and translate raw data into actionable campaign optimizations.

#LI-ONSITE

#LI-KT1

THE ROLE 

As an Associate Engagement Manager, you will be the architectural backbone of our customer engagement lifecycle, ensuring every proposal and partnership begins with precision and clarity. You’ll bridge the gap between complex customer needs and Everpure™ Platform solutions, coordinating cross-functional workstreams to deliver high-impact, compliant responses. By partnering with senior leaders on strategic framing, you’ll turn ambiguity into structured momentum, driving the alignment necessary to secure transformative outcomes for our global clients.

Location: Chicago, New York, Raleigh, North Carolina

Hybrid role: This position requires regular in-office presence for in-person collaboration.

WHAT YOU'LL DO

• Drive Proposal Excellence: Own the end-to-end workstream for small-to-midsized customer engagements, refining messaging and structured workflows to ensure every deliverable is cohesive, accurate, and reflects the unique value of the Everpure™ Platform.
• Manage Engagement Lifecycle: Orchestrate customer interactions with a predictable cadence, aligning internal stakeholders on roles and dependencies while proactively surfacing risks to maintain steady progress toward shared business goals.
• Lead Execution & Accountability: Act as the central point of coordination for assigned projects, maintaining rigorous decision logs and action tracking to move teams past barriers and meet critical deadlines.
• Synthesize Consultative Insights: Conduct disciplined discovery sessions with stakeholders to validate priorities, translating qualitative findings into data-driven summaries that inform strategic positioning and proposal refinement.
• Uphold Governance Standards: Produce high-quality, customer-ready outputs with meticulous documentation hygiene, ensuring all data and assumptions are verified, auditable, and aligned with global brand standards.

WHAT YOU BRING

• Engagement Coordination: Proven ability to manage customer-facing projects or proposal workstreams with a focus on structure, predictability, and cross-functional collaboration.
• Analytical Discovery & Communication: Skilled at conducting discovery to surface customer priorities and translating complex information into clear, persuasive written and verbal narratives for internal and external audiences.
• Execution Discipline: High attention to detail regarding documentation hygiene, version control, and the ability to maintain consistent quality across multiple contributors under tight timelines.
• Adaptive Problem Solving: A proactive approach to learning new industries and tools, paired with the sound judgment to know when to navigate challenges independently and when to escalate for strategic guidance.

THE ROLE

As a Content Strategy Manager, you will be the driving force behind turning audience insights into high-quality, actionable content for Everpure’s core segments. You’ll be at the intersection between Integrated Marketing, Product Marketing and Creative teams to build content that resonates across the buyer's journey. This is a role for a seasoned professional who thrives on creative problem-solving and is eager to leverage AI tools to deliver consistent, authoritative content that moves the needle for our business.

WHAT YOU'LL DO

• Execute Audience-Aligned Content Plans: Work cross-functionally with PMM and IMM teams to translate campaign objectives into detailed content maps, ensuring all marquee assets and blog cadences are delivered on schedule and at a high standard.
• Develop Integrated Content Kits: Own the creation of "complete kits"—briefing and developing not just the core asset, but all necessary activation components like social posts and supporting collateral to ensure seamless distribution.
• Scale Quality via AI Tools: Utilize the Everpure Brand AI Writer to efficiently produce first drafts and derivative content, applying your subject matter expertise to ensure every piece is strategically framed and competitively positioned.
• Craft Strategic Content Briefs: Independent of daily instruction, develop comprehensive briefs for writers and AI tools that include clear CTAs, proof points, and topic cluster mapping to improve search authority.
• Coordinate Multi-Channel Delivery: Partner with Content Ops to manage the review and approval process for your assigned segments, ensuring all stakeholders are aligned and deadlines are met across diverse projects.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Proven Content Strategy Experience: Substantial experience in B2B content marketing or strategy, with a demonstrated ability to manage a diverse volume of projects from ideation to completion.
• Collaborative Problem Solving: A track record of working effectively with internal partners to understand audience needs and translate them into effective marketing collateral.
• AI Adaptability & Editorial Judgment: Familiarity with AI-driven content tools and a strong editorial eye to ensure all output meets Everpure's brand standards and strategic goals.
• Project Management Discipline: Strong organizational skills with the ability to navigate complex workflows and use data to suggest improvements to content performance.

#LI-KT1

#LI-ONSITE

Roofing Sales Leader-Raleigh, NC

If you’re a winning, high-agency leader who can sell and build a team, we want to talk.

Don't have a resume? No problem. Reach out to us directly at Recruiting@3MG.com

Why Join 3MG Solutions?

• 3MG Solutions, LLC is one of the fastest-growing residential and commercial roofing contractors in the United States. With offices across Florida, Missouri, Georgia, and Kansas, we pride ourselves on our team-centric culture, mutual respect, and active community involvement.
• Owens Corning Platinum Preferred Contractor. Fewer than 1% of roofing contractors in the country earn this invitation-only designation. You'll be selling behind one of the most exclusive manufacturer credentials in the industry, backed by lifetime workmanship warranties and 50-year non-prorated material coverage that most competitors simply cannot offer.
• Proud Partner of the St. Louis Cardinals! You'll carry brand recognition that opens doors before you knock. Our partnership means your prospects have already seen 3MG's name alongside one of the most trusted brands in St. Louis.
• Headquartered in Orlando, 3MG is proud to be an official partner of UCF Athletics
• We're one of the nation's top roofing contractors and still growing across residential, commercial, repairs, trades, and specialty roofing.
• Uncapped commissions with a strong commission structure and multiple compensation packages to choose from.
• Ongoing training: training starts on your first day and continues throughout your career.
• Supportive team environment with dedicated back-office support.
• Career growth as we continue to expand across markets.

Position Summary

As a leader for our Raleigh territory, you’ll build and lead a high-performing sales team while personally producing in the field. You’ll have full support from our leaders, recruiters, and back-office staff as you drive growth, cultivate new business, and oversee the success of your territory. This role offers a unique opportunity to develop and grow a branch, following the proven models we’ve used to expand across other locations.

Key Responsibilities

• This is a player/coach role. If you are looking for a desk manager position, this won’t be a fit.
• Lead from the front in the field (D2D, networking, referrals)
• Manage, build and train a sales team to hit and exceed goals
• Develop and execute strategies to expand market presence, leveraging both retail and insurance-focused sales approaches.
• Personally generate sales while guiding your team to reach and exceed targets.
• Work closely with company leaders, recruiters, and back-office staff to ensure a seamless onboarding process and ongoing support for your team.
• Maintain high standards for client satisfaction by delivering excellent service and quality roofing solutions.

Qualifications

• Experience:
• At least 3+ years of residential roofing experience (shingle, tile, metal).
• Experience in storm environments and your personal sales volume are taken into consideration if you have less than 3 years of industry experience*
• 2+ years of leadership experience, with a track record of building and managing successful teams (Outside of roofing industry is considered!)
• Specialty roofing sales experience is highly preferred** 
• Proven success in both retail and insurance residential roofing sales, along with lead generation via networking, door knocking, and referrals.
• Winning Attitude: A positive mindset and strong work ethic is a must. We are a results-driven culture from the top down.

Compensation & Benefits

• Base Salary + Commissions (personal production + team overrides)
• Vehicle & Fuel Card
• Health benefits, PTO and 401k 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

Regional Marketing Specialist  

SUMMARY OF FUNCTIONS 

The Regional Marketing Specialist is responsible for executing localized marketing strategies that drive traffic, support leasing performance, and elevate the brand experience across a portfolio of communities.  

Blending creativity with strategy, this role ensures that every campaign, partnership, and activation connects with audiences in a way that builds trust, enhances reputation, and supports the overall growth of our communities. 

KEY RESPONSIBILITIES  

Execute Local Marketing Strategy 

• Implement marketing plans tailored to the market, audience, and leasing goals for priority and new development communities 

• Align all efforts with the overarching brand strategy and positioning. Adjust tactics based on performance, seasonality, and market trends 

• Identify and establish relationships with local businesses, influencers, and organizations to build strategic marketing and outreach plans  

• Plan and support resident events, campaigns, and community activations 

• Strengthen the brand’s presence as a connected and engaged community partner 

Drive Traffic & Leasing Performance 

• Monitor and provide recommendations for lead generation channels  

• Analyze key reports to evaluate lead volume, quality, and trends 

• Ensure marketing efforts are aligned with each community’s occupancy goals, pricing strategy, and unit availability 

• Recommend and execute strategies to increase qualified traffic and conversions 

Brand Consistency & Experience 

• Ensure all community marketing reflects the brand voice, tone, and visual identity of Hawthorne 
  
  
• Create and manage social media content, email campaigns, and on-site collateral 
  
  
• Regularly audit and refresh community marketing materials to keep them current and impactful. 

• Coordinate signage, digital campaigns, outreach efforts, and promotional materials 

Maintain Digital & Online Presence 

• Lead and execute social media strategies for active marketing campaigns, priority communities, and new development.   

• Partners with the Digital Marketing team to ensure accuracy and optimization across community websites, ILS listings, and Google Business profiles 

• Monitor and support online reputation management, including reviews and ORA performance 

• Partner with on-site teams to improve response quality and engagement 

Collaborate Cross-Functionally 

• Work closely with Community Managers, Regional Managers, and the Marketing Team 

• Provide guidance and support to on-site teams on marketing best practices and tools 

• Act as a liaison between field teams and corporate marketing 

QUALIFICATIONS 

• 2+ years' experience in marketing or related fields 

• Experience in multifamily, real estate, or hospitality strongly preferred. 

• Experience in marketing, branding, or content creation 

• Strong written and visual communication skills 

• Strong self-management skills 

• Oversees timelines and proactively advances projects to ensure on-time completion 

• Ability to manage multiple priorities and travel regularly 

• Comfort working autonomously and cross-functionally 

• Creative thinker with an eye for detail and storytelling 

ORGANIZATIONAL RELATIONSHIPS: The role directly reports to the Marketing Manager, receiving interaction and guidance from other stakeholders when collaborating on various projects. 

ATTENDANCE/TRAVEL REQUIREMENTS: This position is exempt from overtime and may entail working hours as needed to perform the position requirements satisfactorily. Remote Based. Overnight, travel may be required. 

TRANSPORTATION: Must have a reliable vehicle to fulfill all the job’s functions. Must have proof of liability insurance for same. Bondable and Valid Driver’s License required. 

SUPERVISORY RESPONSIBILITIES: Yes 

FLSA STATUS: Exempt 

PHYSICAL DEMANDS: Must be able to perform the physical functions of the position, which may include but are not limited to: Must be able to see, hear, talk, sit, stand, walk, reach, climb, stoop, kneel and crouch. Must be able to lift a minimum of 60 lbs. as needed. 

COMMUNICATION: Must be able to communicate effectively both verbally and in written form with Senior Leadership team, Regional Managers, corporate team members, and outside vendors etc. 

LANGUAGE SKILLS: Ability to read, write and verbally communicate in English. 

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

SKILLS: The position requires the ability to work well with people and exhibit strong leadership and influencing skills. Evidence of leadership qualities must be exhibited with the region, the company and/or the industry. 

REASONING ABILITY: Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. 

MATHEMATICAL SKILLS: The position requires the ability to perform advanced business mathematical functions. 

PRE-EMPLOYMENT TESTING: Successfully complete pre-employment psychological and basic skills exam, including interest patterns. Pass drug test and background check requirements. 

Benefits that Matter

When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:

Personal & Financial Benefits

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
• Make an Impact: Enjoy 16 hours of paid volunteer time annually.
• Recharge & Celebrate:
  • 10 paid holidays + 1 floating holiday of your choice
  • 8 hours off to celebrate your birthday
• Future Planning: Company 401(k) match to support your financial goals.
• Financial Wellness Reimbursement: Resources to support your long-term financial health.
• Referral Bonuses: Earn rewards for bringing great talent to the team.
• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.

Personal & Professional Development

• Comprehensive Onboarding: Feel supported and prepared from day one.
• Ongoing Learning: Tailored training programs to help you grow your skills and career.
• Education Reimbursement: We invest in your continued learning.

Health & Wellness Benefits

• Medical & Vision: Comprehensive plans designed for peace of mind.
• Dental Insurance & Life Insurance: 100% company-paid coverage.
• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
• Wellness Incentives: Earn rewards for taking care of your health.
• Long-Term Disability Plan: Added protection for life’s unexpected moments.
• Leave Bank: Additional paid time off during medical emergencies or natural disasters.
• Fitness Reimbursement: Cash toward your gym or fitness membership.
• Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
• New Parent Perk: One year of free diapers for growing families.*

About Hawthorne

Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.

Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

We’re looking for a Manager, Brand Campaigns to lead the strategy, execution, and optimization of large-scale awareness and top-of-funnel campaigns that introduce MaintainX to new audiences and fuel long-term pipeline growth. Reporting to the Vice President, Growth Marketing & Strategy, this role will own top-of-funnel campaign planning and performance across channels while partnering closely with Corporate Communications, Product Marketing, Creative, and Growth Marketing teams. You will be accountable for how campaigns come to life, scale, and perform across the funnel.

What You'll Do:

Top-of-Funnel Campaigns Strategy & Execution

• Lead the planning and execution of top-of-funnel campaigns designed to grow awareness, consideration, and market presence across MaintainX’s ICP.
• Translate company and growth priorities into top-of-funnel campaign plans spanning paid media, digital channels, events, partnerships, and experiential moments.
• Lead planning and execution of strategic sponsorships and large-scale programs that increase MaintainX visibility and credibility with target audiences, and evaluate performance and ROI.
• Leverage AI-powered tools and platforms to improve campaign planning, execution, and optimization—including audience segmentation, media planning, testing frameworks, and performance forecasting.
• Use AI-driven experimentation (e.g., creative and channel testing, sequencing, and personalization at scale) to accelerate learning cycles and improve campaign effectiveness.
• Manage campaign timelines, budgets, and agency relationships to ensure efficient, high-quality execution.

Cross-Functional Collaboration

• Partner closely with Corporate Communications and Product Marketing to ensure campaigns are grounded in strong positioning and aligned to MaintainX’s category narrative.
• Work within the Growth Marketing team to align ToFu investments with downstream pipeline and revenue goals.
• Collaborate with Sales and within the Growth Marketing team to ensure campaign programs support regional and enterprise growth efforts.

Measurement, Optimization & Insights

• Own top-of-funnel success metrics, including awareness, reach, engagement, audience growth, and pipeline influence.
• Evaluate campaign performance using lift studies, attribution signals, and long-term impact models.
• Use AI-powered insights to identify performance drivers, surface optimization opportunities, and recommend adjustments to channel mix, spend allocation, and campaign sequencing.

About you:

• 5–8+ years of experience in B2B marketing, brand campaigns, or integrated marketing—ideally in high-growth SaaS startups or enterprise technology, or in industrial markets.
• Heavy AI user who lives in ChatGPT, Claude, custom GPTs—AI is core to your workflow.
• Proven experience leading top-of-funnel or brand campaigns with measurable impact on awareness and pipeline.
• Strong understanding of media, channel strategy, and campaign operations.
• Track record of working cross-functionally in fast-growing organizations and influencing without direct authority.
• Analytical mindset with comfort using data to guide decisions and investment strategy.
• Experience managing agencies, budgets, and complex programs at scale.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

The Sr. Water Quality Client Solutions Manager (WQCSM) is responsible for selling advisory services, construction, and design-build water quality projects. The position is vital to the region’s sales and business development function and actively promotes RES’ solutions across the Southeast, including Tennessee, North Carolina, South Carolina and Georgia.  This position can be based in Raleigh, NC, Charlotte, NC, Athens, GA, Charleston, SC, Nashville, TN, or an alternative / remote location within the Southeast may be considered.

The candidate will possess in-depth knowledge of water quality regulations and ecological restoration practices as they pertain to improving water quality, and will have experience in business development/sales, project development, and delivery, particularly in integrated or alternative delivery methods (e.g., design-build, pay-for-performance). This role collaborates with clients in early sales efforts to understand their water quality issues.  The WQCSM coordinates with internal and external project team members to win business, execute projects, and drive growth in this sector. Key candidates will have experience with proposal writing/development, project discovery, advancing projects through a complex, lengthy sales process, and concept development.

The WQCSM works with the National Water Solutions Team to market watershed-scale integrated delivery projects in water quality and resilience directly to prospects and clients across the United States. The position is vital to the company’s strategic vision for landscape-scale restoration.

Responsibilities

• Achieve a defined annual sales target that enables RES to achieve its strategic growth plan
• Prospect and develop a sales pipeline of 4x to goal and drive growth in the core business and emerging strategic solutions
• Lead multi-disciplinary teams in the RES sales process to market its solutions to a list of target clients, to include working with RES’ marketing and proposal teams.
• Position RES as a strategic advisor that monitors relevant client issues and engages with innovative solutions
• Attend and speak at conferences and trade groups, and identify other external leadership roles to elevate brand awareness for RES and drive lead generation 
• Monitor and share feedback about changes in customer behavior and preferences so RES can actively refine its offering

We would like to talk to you if you have many of the following:

• BA/BS Biology, Environmental Science, Geology, Hydrology, Engineering, Agricultural Science, or similar Science
• Three or more years of Regulatory or Environmental consulting experience as a “seller-doer” responsible for leading the pursuit and delivery of projects
• Demonstrated existing relationships with public agencies and regulators, private developers, consulting and engineering firms, non-profits, and academia within the Southeast
• Demonstrated ability to sell to multiple stakeholders and create a consensus that enables a commercial booking
• Experience in the review and preparation of regulatory documents and deliverables, and responding to agency comments
• Advanced understanding of and experience with relevant environmental regulations and permits/approvals (e.g. CWA 404/402/401, NWP/IP, NPDES, ESA)
• Sound understanding of restoration design principles, approaches, and supporting technical information, such as engineering design plans, functional calculations, and ecological data
• Able to independently access state and federal databases to extract specific information and interpret and communicate the results of data collected
• Ability to travel up to 50% of your time, business depending

What will make you stand out?

• Strong familiarity with GIS capabilities and functions.
• Exposure to estimating, scheduling, and budget development for project delivery
• Experience leading a multidisciplinary team in a defined sales process to win projects
• Advanced Degree or additional qualifications in Project Management, such as Project Management Professional, that indicate an ability to work with multi-disciplinary teams
• Relevant ecological restoration certifications, such as Professional Wetlands Scientist, Wetland Professional in Training, Certified Ecological Restoration Practitioner, or a similar credential
• Experience with grant writing or working on grant-funded projects, including federal, state, or other funding sources, is highly desirable.

Role Overview

The Senior Manager, Marketing Business Partner leads national marketing efforts for Vaco by Highspring, ensuring strategies are effectively executed at regional and local levels. Acting as the primary marketing partner to Vaco stakeholders, regional leaders, and field marketers, this role drives scalable, repeatable, and locally relevant campaigns, events, and activities aligned with enterprise and Business Unit objectives. 

The Senior Manager, Marketing Business Partner is responsible for building partnership and gathering field insights, creating a feedback loop that informs enterprise and Business Unit marketing strategies. A significant focus is on event strategy and management, equipping Vaco offices to deliver high-quality events that drive engagement, reinforce the enterprise narrative, and support growth. 

Your Impact

To be successful, the Senior Manager, Marketing Business Partner must be proactive, organized, collaborative, and deeply attuned to the needs of both enterprise marketing and local market stakeholders. 

Business Unit Marketing Strategy 

• Act as primary point of contact for Vaco and communicate marketing updates across Vaco leadership and field. 
• Develop and evolve Vaco’s overarching marketing strategy to drive business priorities, aligning marketing efforts to local goals while maintaining enterprise consistency. 
• Establish clear feedback loops to share sales insights from leadership and the field with the marketing team. 
• Prioritize, manage, and right-size marketing requests to ensure alignment with strategic business objectives. 
• Identify opportunities to pilot, refine, and replicate high-performing marketing activities across the field. 

Scalable Local Activation & Enablement 

• Manage a growing team of regional field marketers, with a focus on development and career pathing across marketing 
• Create scalable processes for local adoption of marketing efforts, including campaign updates, enablement materials, playbooks, marketing programs and more. 
• Partner closely with the global events team to support the delivery of local events, brainstorm new event strategies, and deploy standardized events across Vaco offices. 
• Create and maintain field-ready toolkits, including campaign plans, marketing calendars, playbooks, sales enablement kits and activation guides. 
• Ensure field team alignment with enterprise brand standards, messaging, and go-to-market priorities. 
• In partnership with marketing, identify opportunities to create standardized templates and frameworks (e.g. Canva assets, ads, invites, agendas, playbooks) to enable efficient local execution without sacrificing quality. 

Field Insights & Feedback Loop 

• Serve as strategic partner and marketing advisor to field leaders—building trust, gathering insights, and aligning marketing efforts to achieve their business goals.  
• Establish a consistent, structured mechanism for collecting and sharing field insights: sales trends, competitor activity, client feedback, and campaign results. 
• Identify, prioritize, and develop sales enablement tools for local teams (pitch decks, one-pagers, playbooks). 
• Review field requests to ensure overall objective and business needs are met. 

Your Experience 

• 6–10+ years in marketing, field marketing, marketing partnerships, or sales enablement roles; professional services or multi-location business experience preferred. 
• Demonstrated experience partnering with regional or field teams in a decentralized organization. 
• Experience leading small to mid-size teams and influencing cross-functional stakeholders. 
• Strong understanding of multichannel marketing (events, content, email, social, digital). 
• Excellent project management skills; highly organized and detail-oriented. 
• Proficiency in marketing tools such as CRM, CMS, Canva, email platforms, and analytics dashboards. 

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

Role Overview

We’re looking for a Senior Marketing Manager, Events to fully own and evolve our global events program and team—from strategy and planning through execution, measurement, and optimization. This is a high‑visibility role with broad exposure to senior leadership, business unit leaders, and field teams across the organization.

This role is ideal for a strategic, detail‑oriented marketer who thrives in complexity, enjoys building scalable programs, and can manage a team of events specialists. You’ll act as the quarterback of our events engine, ensuring events are not one‑off moments, but a repeatable, revenue‑driving system.

Your Impact:

People management

• Lead, mentor, and empower a high-performing events team
• Build and manage a skilled events team, fostering an environment of growth, collaboration, and accountability
• Set clear goals and expectations, providing ongoing feedback and coaching to develop talent and maximize team performance
• Champion diversity, inclusion, and professional development—ensuring all team members are empowered to contribute and advance
• Lead by example in operational excellence, strategic thinking, and results orientation, inspiring the team to achieve ambitious business goals

Global Events Program Ownership

• Designing and executing a balanced event portfolio across webinars, CPE programs, executive dinners, roundtables, conferences, and flagship in‑person experiences
• Translating business goals (pipeline, revenue, brand, community) into a clear annual events roadmap
• Applying and evolving our tiered event model to ensure the right level of support, consistency, and scalability across markets
• Serving as the single point of accountability for event outcomes, timelines, and quality
• Advise on where events fit into the buyer journey and how they support pipeline creation and account growth
• Assist in guiding stakeholders toward the right event formats based on audience, objectives, and budget
• Balance global consistency with local flexibility—empowering offices while protecting brand, data integrity, and ROI

Operational excellence and execution

• Manages and optimizes the company’s presence at industry events, trade shows, webinars, and partner-hosted activations to ensure brand consistency, audience engagement, and alignment with broader marketing goals
• Develops and executes multi-channel event promotion strategies across email, digital, and partner platforms to drive awareness, registrations, and ROI
• Enables field by coordinating materials for sales-led attendee outreach
• Own and continuously improve event planning workflows, timelines, and playbooks
• Ensure consistent use of tools and platforms (registration, email automation, check‑in, reporting)
• Partner with creative, content, digital, and operations teams to deliver cohesive event experiences
• Proactively identify risks, bottlenecks, and opportunities to improve speed and quality
• Manage event-related web pages, content, and registration workflows to ensure alignment with campaign goals and seamless audience experience

Measurement, Reporting & ROI

• Define and track core event KPIs: registrations, attendance, engagement, pipeline influenced, revenue, and ROI
• Partner with marketing analytics to maintain clean, standardized reporting
• Deliver executive‑ready insights that highlight what’s working, what’s not, and where to invest next
• Use data to optimize event mix, formats, budgets, and follow‑up strategies

Your Experience:

• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborative- Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Growth Mindset- Embraces challenges, seeks out inspiration in others, and is open to continuously improving and developing skills and business knowledge
• Learning Agility- Demonstrates courage and a willingness to learn by proactively accepting or requesting participation with unfamiliar tasks or projects
• Planning Forethought and Alignment- Plans and prioritizes work to meet commitments aligned with organizational goals
• Results Oriented- Consistently achieves results, even under tough circumstances
• Strategic Mindset- Looks from above to provide objective perspectives to represent strategies creating lasting business value
• Team mentorship - Encourage open communication and transparency within the team to foster trust and resolve conflicts efficiently.

 Minimum Qualifications

• Bachelor’s Degree in Marketing or related field.
• 6-8 years of experience in B2B marketing, with significant ownership of events or experiential programs
• Proven track record managing both organic and paid event strategies and execution.
• Deep understanding of social media platform best practices, algorithms, and audience engagement tactics.
• Experience with employee advocacy platforms (e.g., DSMN8) and executive thought leadership.
• Experience with people management is preferred, but not required.
• Strong writing and storytelling skills with the ability to tailor messages to different audiences.
• Analytical mindset with the ability to pull insights from data and make recommendations.
• Content Planning & Creation – Strong editorial and visual eye with the ability to collaborate on or oversee the creation of compelling content.
• Campaign Management – Experience running targeted campaigns with clear KPIs and conversion goals.
• Must be willing to travel at least 25% for events

#LI-Hybrid

The Data Product Manager will drive forward the evolution of Target RWE’s research data products, spanning both existing retrospective datasets and the development of new, differentiated offerings. This role is central to building high-quality research datasets derived from EHR data across Target RWE’s network of clinical sites, as well as linked data sources such as claims.

The Product Manager will lead cross-functional initiatives, including the development of novel research variables and the implementation of AI-enabled data curation at scale. You will partner closely with quantitative sciences, engineering, clinical, and data curation teams to translate clinical and scientific needs into robust, customer-ready data products.

This role requires deep familiarity with healthcare data and EHR documentation patterns, strong clinical research acumen, and the ability to apply clinical insight to ambiguous data challenges. The Data Product Manager reports to the Head of Data Innovation and is a core member of the Product organization.

What You’ll Do

• Own and drive cross-functional workstreams to build, maintain, and evolve Target RWE’s research datasets.
• Maintain product roadmaps for clinical research datasets in hepatology and other disease areas, incorporating input from stakeholders.
• Oversee end-to-end preparation and delivery of research datasets to customers.
• Manage customer-facing documentation, including analytic guides, training materials, and dataset documentation.
• Ensure data product quality by maintaining and prioritizing a backlog of enhancements and leading cross-functional investigations and improvements.
• Assist in the development of new research variables, from conceptual design through implementation, incorporating feedback from clinical and scientific experts.
• Design and conduct exploratory analyses of EHR data to understand how variables of interest are captured in real-world clinical documentation.
• Partner with engineering to pilot AI-based curation approaches, evaluate performance, and drive iterative improvements.
• Develop abstractor guidance and specifications, in collaboration with clinical and data curation teams, to produce gold-standard datasets for AI model training.
• Interface with pharma customers to educate them on Target RWE’s data products, answer questions, and understand real-world usage and needs.

What You’ll Bring

• Deep experience working with healthcare data, including EHR data and other patient-level data sources such as claims.
• 5+ years of experience in healthcare data, real-world evidence, or clinical research.
• Strong ownership mindset with a track record of delivering high-quality, complex work.
• Comfort with clinical concepts and the ability to interpret real-world EHR documentation; enthusiasm for building domain expertise in relevant disease areas.
• Strong data intuition, including understanding data models, designing basic analyses, and interpreting results.
• Comfort operating in ambiguous, evolving problem spaces.
• Ability to shape initiatives from the ground up, provide structure, and clearly scope work for cross-functional teams.
• Proven ability to drive complex initiatives and serve as the “quarterback” in a collaborative, cross-functional environment.
• Excellent written and verbal communication skills, including direct experience working with external customers.
• Familiarity with healthcare data standards and terminologies (e.g., LOINC, RxNorm, SNOMED) preferred.
• Clinical background (e.g., RN, NP) strongly preferred.

If you are ready to be part of a team where your work truly matters - where your expertise isvalued, your growth is supported and your contributions help shape the future of healthcare, Target RWE is the place for you. We’re building something meaningful together, and we’d love for you to be a part of it.

What we offer you

• Hybrid work — 3 days/week in our brand-new office!
• Comprehensive health, dental, and vision for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave

Hybrid role: Located in Research Triangle Park, North Carolina

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Foundational understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Demonstrated proficiency with Microsoft Copilot and comfort leveraging AI‑driven tools within daily workflows, with an ongoing interest in emerging technologies.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $60,000-$100,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Work environment & Physical demands

• The merchandiser role is an outside field position where 80% of the time will be out on the field visiting customer, driving most of the time and part of your time will be spend internally at your assigned branch, helping customers showing slabs, assembling displays, collecting samples and supporting internal staff under supervision of the local Branch manager or the executive team.
• Merchandisers will be part of the internal staff as needed and will be part of the schedule rotating Saturday.
• Merchandisers should expect to handle heavy lifting, loading and unloading displays up to 50 pounds.
• Merchandisers will support distribution centers in their region

REQUIREMENTS/EDUCATION AND EXPERIENCE:

• EXCEPTIONAL organization and planning skills
• Energetic and confident in engaging with business owners and staff
• Very strong interpersonal communication skills
• Experience in sales, customer service or other people-oriented fields is preferred
• Ability to occasionally work extended hours on the weekend
• Must be over 21 yrs. of age and have a good driving record.
• We are drug-free workplace and an EEO employer.

PERSONAL ATTRIBUTES:

• Communication Skills – Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
• Critical Thinking – Adaptable, Flexible, Problem Solving, Desire to Learn
• Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

Regional Manager | Hawthorne Residential Partners

Regional Manager | Position Summary 

The Regional Manager is responsible for the overall financial, operational, and cultural performance of an assigned portfolio of apartment communities. This role partners closely with Community Managers, corporate leadership, and ownership groups to ensure strong occupancy, revenue growth, expense control, compliance, and team development. 

The Regional Manager sets the tone for leadership across the portfolio by modeling accountability, clarity, professionalism, and a commitment to Hawthorne’s Live It culture. 

Regional Manager | Job Functions 

Portfolio Leadership and Operational Oversight 

• Oversee performance of assigned communities across financial, operational, and service metrics
  • Conduct regular site visits to evaluate operations, apartment home presentation, team effectiveness, and compliance
  • Establish clear expectations for Community Managers and hold teams accountable to company standards 
  • Support communities during staffing transitions, acquisitions, performance challenges, and growth initiatives 
  • Reinforce Hawthorne policies, procedures, and operational consistency across the portfolio 

Financial Strategy and Performance Management 

• Review monthly financial statements, budgets, and variance reports
  • Partner with Community Managers to develop strategies that improve occupancy, rental income, and expense control
  • Lead annual budget preparation and forecasting 
  • Monitor capital improvements and renovation projects 
  • Participate in ownership reporting, financial reviews, and strategic planning discussions 

Talent Development and Leadership Coaching 

• Recruit, mentor, and develop Community Managers and onsite leaders
• Conduct performance evaluations and provide structured feedback
• Identify high potential team members and support succession planning
• Promote leadership growth aligned with Hawthorne’s Career Path Program 

Compliance and Risk Management 

• Ensure adherence to company policies, management agreements, and regulatory requirements
• Maintain discretion and confidentiality regarding personnel matters, financial data, and ownership communications
• Support crisis management and emergency response planning 

Resident Experience and Brand Stewardship 

• Maintain high standards for apartment home presentation and customer service
• Support reputation management through review monitoring and resident engagement
• Champion Hawthorne’s Live It culture across the portfolio 

Regional Manager | Education, Experience, and License Qualifications 

Education:

• High School Diploma or GED required
• Bachelor’s degree in Business, Management, or related field preferred 

Experience:

• Three to five years of successful experience as a Regional Manager required
• Multi site or portfolio oversight experience preferred
• Proven success driving occupancy, NOI growth, and expense management
• Experience leading, coaching, and developing onsite leadership teams
• Industry software experience in Yardi Voyager and Microsoft Office required 

Licenses and Certifications:

• Valid Driver’s License required
• CAM, CAPS, ARM, or other industry certifications preferred 

Benefits that Matter 

When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:

Personal & Financial Benefits

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
• Make an Impact: Enjoy 16 hours of paid volunteer time annually.
• Recharge & Celebrate:
  • 10 paid holidays + 1 floating holiday of your choice
  • 8 hours off to celebrate your birthday
• Future Planning: Company 401(k) match to support your financial goals.
• Financial Wellness Reimbursement: Resources to support your long-term financial health.
• Referral Bonuses: Earn rewards for bringing great talent to the team.
• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.

Personal & Professional Development

• Comprehensive Onboarding: Feel supported and prepared from day one.
• Ongoing Learning: Tailored training programs to help you grow your skills and career.
• Education Reimbursement: We invest in your continued learning.

Health & Wellness Benefits

• Medical & Vision: Comprehensive plans designed for peace of mind.
• Dental Insurance & Life Insurance: 100% company-paid coverage.
• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
• Wellness Incentives: Earn rewards for taking care of your health.
• Long-Term Disability Plan: Added protection for life’s unexpected moments.
• Leave Bank: Additional paid time off during medical emergencies or natural disasters.
• Fitness Reimbursement: Cash toward your gym or fitness membership.
• Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
• New Parent Perk: One year of free diapers for growing families.*

About Hawthorne

Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.

Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for an impact-oriented Product Manager to bridge the gap between complex data and human collaboration. You’ll join a high-caliber squad of designers and engineers building everything from tailored, persona-based solutions to the scalable infrastructure that powers them—including intelligent features that leverage AI. We aren’t just looking for a "feature-shipper"; we need a strategic partner who thrives on technical complexity and maintains a relentless obsession with elegant user experiences. If you are a natural mentor who excels at distilling the ambiguity of a rapidly evolving platform into a clear vision, join us—let’s build the future of visual collaboration together.

Responsibilities:

• Drive Cross-Functional Alignment: Partner with UX, Engineering, Marketing, and Sales to champion the user and deliver high-impact features.
• Deepen Customer Insight: Conduct effective qualitative and quantitative research to become the primary advocate for user needs and motivations.
• Own the Product Lifecycle: Lead features from initial ideation and specification through launch, analysis, and continuous iteration.
• Prioritize for Impact: Ruthlessly prioritize roadmaps and communicate strategic trade-offs to stakeholders to meet core business goals.
• Deliver Excellence: Define and move key business metrics (KPIs) through a disciplined approach to product optimization and data analysis.
• Bridge Design & Tech: Collaborate with Designers to achieve world-class UX while working alongside Engineers to navigate complex technical trade-offs.

Requirements:

• Education & Experience: Bachelor’s degree and 3+ years of software Product Management experience, with a proven track record of driving core business metrics in a B2B SaaS environment.
• Strategic Discovery: Solid skills at de-risking initiatives by using creative, lean methodologies to validate hypotheses and ideas quickly.
• Versatile Communication: Ability to act as a "translator" across the organization—communicating effectively with everyone from engineers and sales reps to executive-level customers and end users.
• Technical & Design Fluency: Proficient in navigating complex technical trade-offs and partnering with UX to translate complicated workflows into simple, intuitive experiences.
• Teamwork over Ego: A history of building high-trust, productive relationships with Engineering and UX counterparts that foster a culture of collective success.
• Growth Mindset: A proactive approach to seeking feedback, learning quickly, and iterating based on data and team insights.

Preferred Qualifications:

• Design Sensibility: A high bar for product polish and a keen eye for how design and brand consistency drive user trust and engagement.
• Domain Expertise: Experience building document-centric or canvas-based solutions within the SaaS space (e.g., editors, whiteboarding, or content management).
• Growth Methodology: Experience with rapid prototyping and lean learning techniques, including the ability to design and interpret A/B and multivariate tests.
• Data Fluency: Comfort navigating complex data sets to uncover the behavioral insights that inform a winning product roadmap.

#LI-NJ1

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for an impact-oriented Product Manager to bridge the gap between complex data and human collaboration. You’ll join a high-caliber squad of designers and engineers building everything from tailored, persona-based solutions to the scalable infrastructure that powers them—including intelligent features that leverage AI. We aren’t just looking for a "feature-shipper"; we need a strategic partner who thrives on technical complexity and maintains a relentless obsession with elegant user experiences. If you are a natural mentor who excels at distilling the ambiguity of a rapidly evolving platform into a clear vision, join us—let’s build the future of visual collaboration together.

Responsibilities:

• Drive Cross-Functional Alignment: Partner with UX, Engineering, Marketing, and Sales to champion the user and deliver high-impact features.
• Deepen Customer Insight: Conduct effective qualitative and quantitative research to become the primary advocate for user needs and motivations.
• Own the Product Lifecycle: Lead features from initial ideation and specification through launch, analysis, and continuous iteration.
• Prioritize for Impact: Ruthlessly prioritize roadmaps and communicate strategic trade-offs to stakeholders to meet core business goals.
• Deliver Excellence: Define and move key business metrics (KPIs) through a disciplined approach to product optimization and data analysis.
• Bridge Design & Tech: Collaborate with Designers to achieve world-class UX while working alongside Engineers to navigate complex technical trade-offs.

Requirements:

• Education & Experience: Bachelor’s degree and 3+ years of software Product Management experience, with a proven track record of driving core business metrics in a B2B SaaS environment.
• Strategic Discovery: Solid skills at de-risking initiatives by using creative, lean methodologies to validate hypotheses and ideas quickly.
• Versatile Communication: Ability to act as a "translator" across the organization—communicating effectively with everyone from engineers and sales reps to executive-level customers and end users.
• Technical & Design Fluency: Proficient in navigating complex technical trade-offs and partnering with UX to translate complicated workflows into simple, intuitive experiences.
• Teamwork over Ego: A history of building high-trust, productive relationships with Engineering and UX counterparts that foster a culture of collective success.
• Growth Mindset: A proactive approach to seeking feedback, learning quickly, and iterating based on data and team insights.

Preferred Qualifications:

• Design Sensibility: A high bar for product polish and a keen eye for how design and brand consistency drive user trust and engagement.
• Domain Expertise: Experience building document-centric or canvas-based solutions within the SaaS space (e.g., editors, whiteboarding, or content management).
• Growth Methodology: Experience with rapid prototyping and lean learning techniques, including the ability to design and interpret A/B and multivariate tests.
• Data Fluency: Comfort navigating complex data sets to uncover the behavioral insights that inform a winning product roadmap.

#LI-NJ1

Job description

Intown Golf Club LLC

Dining Room Manager

Intown Golf Club (IGC) is the premier private social club and lifestyle brand for people who appreciate the game of golf. IGC is currently seeking a Restaurant Manager to join the team, uphold the core values of IGC, and foster a culture of service excellence.

Dining Room Manager Responsibilities

• Oversee member and guest experience to ensure that service and quality of product are consistently delivered at a world-class level
• Mentor and lead your team to meet sales and budget goals
• Grow business by focusing on execution and food quality
• Ensure all employees are happy, engaged, and provided every opportunity to develop professionally

Dining Room Manager Qualifications

• Minimum of 2 years’ experience in a management role at a premier private golf club, hotel, or upscale/fine dining restaurant.
• Extremely high attention to detail.
• Proven track record of developing and managing a world-class F&B program.
• Must exemplify a history of service excellence.
• Must be extremely personable.
• Demonstrated ability to manage a P&L.
• Proven leadership skills.
• A desire for challenge and a talent for building high-performance teams.
• As a leader, always displays a professional and positive attitude.

Dining Room Manager Benefits

• Medical/Dental/Vision insurance
• No Cost Teladoc Services (Mental Health Counseling/Dermatology/PT)
• Attainable Bonus Structure
• Paid time off
• Excellent work-life balance and culture

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

Bandwidth’s Billing Operations Team is responsible for ensuring Bandwidth customers receive accurate and timely invoices and provide timely payment. The Global Billing Analyst I would be responsible for performing overall customer billing support while building account knowledge and relationships with our customers. The successful candidate inspires other team members, provides excellent global customer service, manages complex functions, thinks creatively, and solves problems in a fast-paced environment.

What You'll Do:

• Works independently to solve common unambiguous global billing inquiries via telephone and ticketing system within established SLAs resolving issues utilizing multiple billing platforms, collaboration and resources.
• Develops proficiency with tools, reports and portals used by the billing operations team to handle a variety of customer billing inquiries.
• Learns how to analyze global contracts, invoices, and billing detail records to assist with internal and external customer inquiries confirming validity and accuracy of associated billing. Utilizes training material, documentation, and collaboration.
• Processes invoice disputes in accordance with documented processes and procedures while working directly with customers to correct issues, building and maintaining client relationships. Collaborates with team and/or manger when necessary. Escalates when appropriate.
• Able to generate solutions using critical thinking; however, solutions are limited in scope.
• Creates relationships with key billing partners such as Customer Success, Sales, Finance, and other internal stakeholders to obtain desired results.
• Regularly attending product meetings to obtain knowledge on new products and existing products. Learning product features and how they flow through the billing system at a high level.
• Supports monthly revenue close cycle within established deadlines.
• Demonstrates accountability and ownership for the quality and timeliness of work.
• Manages own time and follows instruction well. Utilizes available documentation to resolve issues, using help from leadership as a final tool.
• Serves our customers by communicating timely, accurately, empathetically and respectfully, always displaying the Bandwidth brand. Builds credibility by making commitments and following through while building rapport. Communicates with other team members when solving issues while updating leaders/asking for help from more senior team members when needed.
• Interfaces with Bandwidth leadership effectively communicating status, defining critical issues & impacts, designing mitigation plans, and articulating/driving required decisions. Understands when and how to escalate to management to identify optimal solution for customers; may collaborate with team or manager for guidance.
• Complete special projects that require collecting, analyzing, and processing global telecommunications and network service data.

What You Need:

• Education:
  • Bachelor’s Degree
• Experience:
  • 1 to 2 year experience in customer service.
  • 1 year of billing experience a plus!
• Skills:
  • Strong verbal and written communication skills.
  • Ability to work within parameters of the outlined working conditions listed above.
  • Ability to communicate complex and/or technical information clearly and concisely to all levels within the organization using tact, common courtesy, persuasion and discretion.
  • Intermediate - Advanced Excel skills.
  • Critical thinking, analytical, problem solving, and organizational skills.
  • Ability to focus, complete tasks accurately and thrive in a fast-paced environment.
  • Ability to think creatively, improve processes, evaluate and resolve problems effectively.
  • Positive attitude is necessary!

Bonus Points:

• Experience:
  • 1-2 years analytical experience. Salesforce, Netsuite or Zendesk experience.
  • Experience in billing a plus.
• Knowledge:
  • Microsoft Office, SQL/Snowflake database

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem.

With a staggering 461% three-year revenue growth rate, Raleigh, NC-based Relay was recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

This is a full-time, in-office role based in our Raleigh, NC headquarters, requiring 4 days per week in the company office (Monday - Friday). This role is anticipated to have travel requirements up to 20%.

Role Overview:

At Relay, our Customer Success Manager (Enterprise Multi-Site Hospitality) role involves serving as a customer strategist responsible for managing an expanding portfolio of Enterprise Multi-Site accounts that showcase the versatility of the Relay platform. It is a key revenue-generating and strategic partnership position within the Hospitality sector. The focus is on value realization, account-based expansion, and fostering site-level success to promote growth within broader Enterprise contexts.

This team goes beyond maintaining current states; they drive significant value from existing sites and develop multi-threaded relationships from frontline teams to corporate offices. Ensuring customers leverage Relay’s core value proposition and latest roadmap applications is essential for driving operational excellence.

Relay is at a transformative inflection point, and our Hospitality segment is the cornerstone of our enterprise growth strategy. As a CSM in this sector, you will manage a sophisticated book of business consisting of major hotel brands and management companies, requiring you to be an expert in hospitality operations and guest experience workflows. You will have the opportunity to define "what excellence looks like" at scale, ensuring these high-profile customers remain a vital part of our steep growth trajectory.

What you will do:

• Account Based Selling & Multi-threading:
  • Execute a "Bottoms-Up, Tops-Down" strategy in partnership with Sales, leveraging site-level wins to accelerate logo velocity and expansion across national hospitality brands and management companies.
  • Perform deep organizational mapping to ensure total coverage, engaging both property-level General Managers and regional/corporate-level stakeholders.
• Revenue Ownership (Retention & Expansion):
  
  • Own the net-revenue growth of your portfolio, which includes minimizing contraction, driving user expansion, and enabling feature upsells and hardware refreshes across your existing sites.
• Strategic Value Realization & Book Management:
  
  • Use data to interpret health trends across your book and design customer engagements accordingly.
  • You are responsible for customers deriving maximum value from Relay, ensuring site-level success, site expansion, and, where applicable, progressing corporate partnerships. You embody the brand and build trust in Relay with every customer interaction.
• Cross-Functional Advocacy:
  • Serve as the "Voice of the Customer" internally by relaying property-level feedback and operational friction points to internal teams to ensure a seamless customer experience.
  • Partner with Support and Billing to ensure any escalations have timely resolution.

What You'll Have

• Experience: 3-5 years of experience in Customer Success, Account Management, or Sales. Proven track record of retention, expansion, and lead generation from your book of business.  
• Proven Revenue Ownership: Strong commercial negotiator anchored in driving value and win-win outcomes. You are comfortable owning a revenue number, navigating complex contract negotiations, and connecting product metrics to a customer’s bottom line.
• Self-Starter & Constant Learner: You have an entrepreneurial spirit and aim to deeply understand the varied markets in your command, enabling effective account strategies that lead customers to achieve their goals with Relay.
• Data & Technical Curiosity: Technology is ever-changing; you can iterate and build from an informed perspective, drawing on a deep understanding of customer data and the role AI plays in enabling customer workstreams.
• Strategic Communication: Ability to frame complex risks and opportunities with customers and provide internal advocacy for cross-functional stakeholders. You can navigate disagreement with logic and empathy.
• Technical Aptitude: Curiosity and capability to master a sophisticated hardware+software platform. You must be able to articulate Relay’s technical advantages over legacy radio incumbents.
• Builder Mentality: Ability to thrive and react to changing business needs within a high-growth environment. You are a self-starter who contributes to writing the playbook rather than just following one.

About us: Relay culture, benefits & perks:

First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week. 

At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

About the Role 

As the Site Operations Manager, you'll partner closely with the Senior Manager, Platform Operations, leading the end-to-end operations that ensure users have seamless experiences on the Material Bank platform. You will manage a global site operations team and serve as a cross-functional partner to Product, Search, and Brand Services. 

To succeed, you must bring a high sense of ownership, sharp attention to detail, and a passion for building reliable, well-run systems. You are someone who holds the line on quality — not just identifying problems but driving them to resolution and putting the right processes in place to prevent recurrence. 

Your scope spans customer success and member vetting to site merchandising execution, performance monitoring, and backend system integrity. This role is built for an operator who thrives in complexity, communicates with clarity, and takes pride in making platforms work better — for the users who rely on them and the internal teams who support them. 

What You'll Do 

• Lead and manage the global site operations team, overseeing the people, tools, and processes that power customer success and member vetting functions 

• Ensure site merchandising features are supported and executed with precision, partnering with Product and Brand Services 

• Monitor site performance continuously, ensuring issues are identified, escalated, and resolved within SLA 

• Ensure site backend connections and dependent systems are running reliably and meeting defined service levels 

• Drive process optimization across all operational functions, delivering measurable improvements on a recurring basis 

• Serve as a cross-functional partner to Product, Search, and Brand Services, ensuring operational readiness for platform changes 

• Navigate complex client-facing situations with professionalism and a solutions-first mindset 
• Build scalable operating structures and develop a high-performing, focused team over time 

What You'll Bring 

• 5+ years of experience in site operations, platform operations, or a related technical function, with direct people management experience 

• Strong understanding of ecommerce or marketplace platforms, including site monitoring, merchandising operations, and customer success workflows 

• Experience managing operational SLAs and KPIs, with a track record of driving performance improvements 

• Ability to work across technical and non-technical stakeholders, translating operational issues into clear priorities 

• Highly organized and process-oriented, with a demonstrated ability to build operating structures in fast-moving environments 

• Sound judgment in client and partner management, including navigating difficult situations with composure 

• Familiarity with backend system integrations, support tooling, and site analytics is a strong plus 

As the Training Content Development Manager for Global Training and Education at Cato Networks, you will lead the design and development of customer facing certification training courses. You will play a key role in building the next generation of the Cato Certification Program for customers, partners, and employees as part of the Global Training & Education team.

This role blends instructional design expertise, technical acumen, and team leadership to deliver engaging, scalable, and outcome-driven learning experiences aligned with Cato’s SASE platform.

Responsibilities

• Lead the design, development, and continuous improvement of certification training courses for customers, partners, and internal teams
• Manage and mentor a team of course developers, providing direction and coaching.
• Collaborate with a variety of stakeholders, including subject matter experts both internally and externally, to define learning objectives.
• Develop complete learning experiences, including courses, labs, and supporting materials aligned to certification paths
• Deliver beta versions of courses and train the trainer sessions as a means to gather feedback and make quality improvements to courses.
• Contribute as a subject matter expert to certification exams, ensuring alignment with course content and exam development best practices
• Ensure alignment between training content and Cato’s product roadmap and messaging
• Contribute to the development of innovative learning strategies, including digital learning, microlearning, and AI-assisted content

Required Knowledge and Skills

• 5+ years of strong instructional design expertise with experience developing technical certification training
• Proven people management and leadership skills, with experience leading content development teams
• Ability to simplify complex networking and security concepts for diverse audiences
• Strong collaboration skills with cross-functional teams including Product, Engineering, and Enablement
• 5+ years experience designing hands-on labs and scenario-based learning
• Familiarity with modern learning technologies including authoring tools and training lab environments

Required Technical Expertise

• Understanding of networking and security concepts such as: SASE, SD-WAN, SSE, Zero Trust, TCP/IP, routing, VPNs, authentication, and application-layer protocols
• Familiarity with cloud and security architectures
• Experience with virtualization and lab environments
• Exposure to enterprise networking or cybersecurity platforms

Qualifications

• 8+ years of experience in networking, security, or cloud technologies
• 5+ years of experience in technical training, instructional design, or content development
• 2+ years of experience in people management or team leadership preferred
• Relevant industry certifications (networking, security, or cloud) are a plus

#LI-MR1

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

We are seeking a versatile Content Strategist to drive our full-funnel storytelling efforts.  The ideal candidate is a mid-career writer who is comfortable producing a high volume of short- and medium-form copy across demand generation, social channels, and the web. This is an individual contributor execution role responsible for full-funnel content production, with a primary focus on virtual events and webinars, account-based-marketing (ABM) supporting content, and sales enablement materials. This candidate has demonstrated experience upholding brand tone, voice, and style, while always identifying and adopting new best practices in the world of content marketing. This person is proficient across written and spoken content, thinking strategically, and operating from ideation to execution.

What You'll Do:

• Plan and produce a broad range of written content for product launches, promotions, email drip programs, events, and other marketing initiatives — including blog articles, digital ads, landing pages, fact sheets, sales enablement materials, and vertical-specific ABM-supporting content.
• Own the creation and ongoing maintenance of content in Highspot, ensuring all materials are current, organized, and aligned to sales enablement needs.
• Serve as the content driver and project manager for webinars and virtual events, including topic identification, content creation, speaker recruitment, and cross-functional campaign coordination.
• Develop and maintain a content plan informed by customer journey insights and strategy, ensuring content is aligned to customer needs at each stage of the funnel.
• Measure content effectiveness against defined goals; leverage data and market insights to inform optimization and new concept development.
• Uphold Bandwidth's voice, tone, and style across all written materials — including copy-editing and proofreading for cross-functional teams on an ad hoc basis.
• Champion the customer and build internal relationships — advocate for how customers find and act on content, and connect with contributors across the organization (product leaders, executives, people services) to generate new ideas.
• Manage project timelines from request through delivery, ensuring on-time execution.
• Support social media content needs for LinkedIn and other B2B channels as capacity allows.
• Contribute to broader brand and content initiatives as assigned.

What You Need:

• Education:
  • Four-year degree in English, journalism, marketing, communications or related field
• Experience:
  • 3–5 years in a fast-paced B2B copywriting, communications, or marketing role, with demonstrated experience writing for demand generation, digital channels, and/or events. 
• Knowledge:  
  • Experience writing for LinkedIn or other B2B social media is a plus.
  • Familiarity with Highspot or similar sales enablement platforms is a plus.
  • Experience with WordPress, Google Analytics, Marketo, or similar systems is a plus.
  • Experience with Monday, Asana, Trello, or a similar project management system is a plus.
  • Agency background and experience working in software, tech, or telecom is a plus.

• Skills:
  • Command of the English language, including grammar, syntax, diction, and the ability to write to a brand voice.
  • Excellent communication skills, including the ability to give rationale for creative choices and strategy and communicate project statuses, challenges, and solutions.
  • Highly organized self-starter with a bias for action and the ability to independently manage a webinar/virtual event content calendar and project timelines.
  • Experience with content performance tracking and using data to optimize content programs.
  • A demonstrated track record of business impact through content.
  • Understanding of content disciplines including SEO, content strategy, and full-funnel execution.
  • Strong interpersonal and collaborative skills with the ability to work across many internal partners.
  • Comfort using generative AI tools as part of a content workflow.

Bonus Points:

• Experience: 
  • 3+ years writing for B2B tech or software.
  • Experience owning or managing a webinar or virtual events program.
  • Experience with ABM content strategy and execution.
• Knowledge:
  • Familiar with Chicago style guide
  • Experience with Hubspot or similar sales enablement platforms.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

Role Overview:

We are looking for a Manager of Event Marketing to lead our tradeshow strategy and serve as the architect of our "see it to believe it" physical brand presence.

This is not a "booth-and-kiosk" role. You will be responsible for translating our complex product value proposition into immersive, experiential environments that enable our account-based selling teams to break into new markets and engage high-value "new logo" targets. You will oversee the entire tradeshow engine across ten distinct market segments, ensuring that every dollar spent translates into market authority and measurable funnel acceleration.

What You'll Do

• Strategic Leadership & Tradeshow Architecture
  • Curate and manage the annual tradeshow calendar for 10 market segments, aligning event selection with our segment-specific go-to-market strategy.
  • Partner with Product Marketing to move beyond traditional demos. You will design "experiential" booth programming that allows prospects to touch, feel, and witness product functionality in a way that creates immediate "aha" moments.
  • Manage the full events budget, including exhibitor fees, complex booth buildouts, high-touch swag, and travel, ensuring high ROI across all spend.
• Execution & Team Management
  • Manage and mentor an Event Marketing Specialist, overseeing their execution of logistics, shipping, inventory management, and task completion within Asana.
  • Work closely with Accounting to reconcile budgets monthly and ensure our project management workflows remain airtight.
  • Beyond tradeshows, you will support our broader Field Marketing motion, executing Customer Advisory Summits, Executive Briefing Center (EBC) events, and factory tours where prospects can see our product in a live customer environment.
  • Execute high-touch ABM activations, including brand-hosted parties, luxury box suites, and "flywheel" lunch-and-learns designed to expand our footprint within existing farming accounts.
• Performance & Impact
  • Proactively assess show performance by gathering both quantitative data (badge scans, MQLs) and qualitative insights from the sales team (deal acceleration, market sentiment).
  • Deliver comprehensive post-mortem reports that influence future investment decisions and product positioning.

What You'll Have

• 3-5 years of experience in Event Marketing, Field Marketing, or Corporate Events, specifically within the B2B SaaS sector.
• Proven track record of managing large-scale tradeshow presences ($100k+ budgets).
• Demonstrates strategic planning abilities by analyzing market maps to determine optimal positioning for success.
• Excels in fast-paced B2B SaaS environments, with proven experience scaling event operations while maintaining high quality.
• Possesses a strong vision for creating engaging booth experiences that captivate audiences and transform product demos into marquee events.
• Has an analytical mindset with a focus on understanding the underlying reasons behind actions and results.
• Fluent in sales terminology and knowledgeable about how events influence pipeline velocity.
• Expertise in Asana (or similar project management tools) and Hubspot/Salesforce for lead tracking.
• Ability to travel (approximately 30%) to key shows and events.
• Experience with Account-Based Marketing (ABM) strategies is highly preferred.

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

This is a full-time, in-office role based in our Raleigh, NC headquarters, requiring 4 days per week in the company office (Monday - Friday).  This role is anticipated to have travel requirements up to 20%. 

Role Overview:

At Relay, our Customer Success Managers (Industrial) are a critical revenue-owner and strategic partner within our rapidly evolving Industrial sector. This role serves as a customer strategist tasked with managing a growing portfolio of Mid-Market and Enterprise Multi-Site accounts. Reporting directly to the Director of Industrial Customer Success, you will focus on value realization, account-based expansion, driving site level success that unlocks growth within an Enterprise.

This team goes beyond maintaining current states; they drive significant value from existing sites, map complex customer organizations to 'farm' accounts, and develop multi-threaded relationships from frontline teams to corporate offices, and identify expansion opportunities that fuel our growth targets. You will own the post-onboarding journey, ensuring every industrial customer utilizes Relay in driving operational leverage in their businesses.

Relay is at a transformative inflection point, moving from a product-centric communications business to a platform-centric AI leader for the industrial frontline. As a CSM in our Industrial sector, you are at the tip of the spear for this evolution. You will have the opportunity to define "what good looks like" in sectors like steel recycling, automotive manufacturing, and logistics. This role offers high visibility, a direct path to influencing our GTM strategy, and the chance to own a significant piece of our steep growth trajectory.

What you will do:

• Revenue Ownership (Retention & Expansion): Own the net-revenue growth of your portfolio. You are responsible for minimizing contraction, driving user expansion, feature upsells, and hardware refreshes within your existing sites.
• Strategic Account Mapping & Multi-threading: Identify and build champions across departments, sites, and corporate functions. You will perform deep organizational mapping to ensure total coverage, engaging both site operating leaders and executive decision-makers.
• Account-Based Motion Partnership: Partner closely with Sales counterparts to execute a "Bottoms-Up, Tops-Down" strategy. Use your site-level successes to expand corporate-level partnerships that accelerate logo velocity across regional and national footprints.
• Strategic Value Realization & Book Management:  Use data to interpret health trends across your book and design customer engagements accordingly.  You are responsible for customers deriving maximum value from Relay ensuring site level success while progressing corporate partnerships. You embody the brand and build trust in Relay with every customer interaction you lead.
• Cross-Functional Advocacy: Serve as the "Voice of the Industrial Customer" internally. Partner with Product, Marketing and Sales as we refine our product offerings for the industrial frontline, including implementation of new hardware, deploying new features, and leading initial upsell motions within your book of business. Partner with Support and Billing, ensuring any escalations have timely resolution for your customers.

What You'll Have

• Experience: 5+ years of experience in Customer Success, Account Management, or Sales. Proven track record of managing complex, multi-site B2B accounts with account-based motion growth, preferably within the Industrial, Manufacturing, or Logistics sectors.
• Proven Revenue Ownership: Strong commercial negotiator anchored in driving value and win:win outcomes with customers. You are comfortable owning a revenue number, navigating complex contract negotiations, and connecting product metrics to a customer’s bottom line.
• Self-Starter & Constant Learner: You have an entrepreneurial spirit, and aim to deeply understand the market and customers in your command enabling more effective account strategies and leading customers to achieve their goals with Relay.
• Data & Technical Curiosity: Technology is ever changing and this leader can iterate and build from an informed point of view both in deep understanding of customer data as well as the role AI and technology continue to play in enabling your customers and your own workstreams.
• Strategic Communication: Ability to frame complex risks and opportunities with customers and internal advocacy for cross-functional stakeholders. You can navigate disagreement with logic and empathy to keep stakeholders focused on outcomes.
• Technical Aptitude: Curiosity and capability to master a sophisticated hardware+software platform. You must be able to articulate Relay’s technical advantages over legacy radio incumbents and modern competitors.
• Builder Mentality: Ability to thrive and react to changing business needs within a high-growth environment. You are a self-starter who contributes to writing the playbook rather than just following one.

About us: Relay culture, benefits & perks:

First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week. 

At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Job description

Intown Golf Club LLC

Assistant General Manager

Intown Golf Club (IGC) is the premier private social club and lifestyle brand for people that appreciate the game of golf. IGC is currently seeking an Assistant General Manager (AGM) to join the team. The AGM must uphold the core values of IGC, and foster a culture of service excellence.

Assistant General Manager Responsibilities

• Oversee member and guest experience to ensure that service and quality of product are consistently delivered at a world-class level.
• Assist General Manager in overseeing the dining room and golf services management teams to ensure the highest level of operation of the club.
• Assist General Manager in orientation, training, disciplinary action, termination and off-boarding.
• Ensure all employees are happy, engaged, and provided every opportunity to develop professionally.

Assistant General Manager Qualifications

•  Minimum of 3 years experience in an Assistant General Manager role at a premier private golf club, hotel, or upscale/fine dining restaurant.
• Extremely high attention to detail.
• Proven track record of developing and managing a world-class F&B program.
• Must exemplify a history of service excellence.
• Must be extremely personable.
• Demonstrated ability to manage a P&L.
• Proven leadership skills.
• A desire for challenge and a talent for building high-performance teams.
• As a leader, always displays a professional and positive attitude.

Assistant General Manager Benefits

• Medical/Dental/Vision insurance
• No Cost Teladoc Services (Mental Health Counseling/Dermatology/PT)
• Attainable Bonus Structure
• Paid time off
• Excellent work-life balance and culture

The Powered by Centri Senior Manager position has the primary responsibility of oversight over the Financial Reporting and Technical Accounting engagement work plans. As a leader of the firm, the Powered by Centri Senior Manager will demonstrate excellent project management skills, client service, and positive coaching to the team members in developing technical and professional competency.

Core Responsibilities: 

• High-level and in-depth understanding of accounting concepts and ability to explain and teach to staff.
• Sign off on the audit workbook. Ensure any enhancements to the process and or changes made are effectively communicated.
• Complete understanding of accounting concepts in guiding the clients; working with client team to ensure proper review of the cash management reporting.
• Perform and lead all PBC concepts, including performing in depth variance analysis.
• Work with managers to enhance and streamline the onboarding process.
• Audit/tax prep lead in terms of facilitating process with outside CPA.
• Review and ensure completion of budget/forecast related activities and build templates.
• Review and address any manger questions related to the clints cash flow model.
• Review client tax returns before having client CFO/COO/CEO review to ensure all numbers tie out to QB.
• Perform detailed review of work product completed and assess for accuracy of more complex financial statement areas and identify disclosures which are inaccurate/incomplete.
• Identify more complex scope problems that may arise within the engagement, as well as opportunities for ancillary service offerings. Bring them to the attention of the engagement director and begin expanding engagement opportunities.
• Communicate to the Engagement Leaders and team of progress, responsibilities.
• Lead all client meetings and/or calls independently in accordance with the project plan. With the assistance of the Engagement Managing Director and/or Partner, facilitate calls with the SEC, client auditors, client legal counsel, etc. as deemed necessary to accomplish project goals.
• Responsible for confirming with the Manager or if no Manager with Finance that retainer has been received before engagement work begins.
• Leadership responsibilities include building in person connections with the team, peers, and senior leaders in the Firm.
• Participate in the performance process to provide feedback for team members. Identifying additional training or parts of engagements that are beneficial for team members education. Reaching out to Human Resources when potential issues arise.
• Continue coaching the team to share knowledge and develop them for the next level.
• Develop training presentations on accounting topics in connection with the CPE committee and present to the team in a lunch and learn format for CPE training credits.

Job Description

• Accurately schedule the team to align with project plan. Weekly review of all time on assigned engagements. Timely update of team schedules that align with shifts in project timeline. Appropriate and accurate completion of project plans at the deliverable level. Regular review of engagement health. Ensuring that each component of the project has the appropriate leverage.
• Review utilization for yourself and all direct reports align with expectations.
• Oversee a managed book of $1,500,000 in revenue.
• Support Firm initiatives and development opportunities.
• Work to build relationships and promote collaboration in a hybrid environment.

Required Skills/Abilities:

• Strong working knowledge of the Generally Accepted Accounting Principles.
• Being a strong champion for and thrives in an environment of changing priorities.
• Interpersonal skills to interact in a team environment and foster client relationships.
• Above average written and verbal communication skills.
• Understand the services offered by the Firm, look for opportunities to represent the Firm, grow the client base, and increase brand recognition.
• Recognizes opportunities for learning by pursuing challenging assignments and a hunger to become an expert.
• Proficient in Microsoft Office Suite with an emphasis on Excel skills.

Education and Experience:

• Bachelor’s degree in Accounting or equivalent required.
• CPA Certified
• 9+ years of relative accounting experience; at least 1 in public accounting or professional services highly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift items up to 30 pounds at times.
• Must be able to travel up to 25%.

This Senior Manager position has the primary responsibility of oversight over the Financial Reporting and Technical Accounting engagement work plans. As a leader of the firm, the Senior Manager will demonstrate excellent project management skills, client service, and positive coaching to the team members in developing technical and professional competency. 

Core Responsibilities: 

• In depth understanding of big picture complex Accounting Advisory topics and how they relate to each other. Ability to oversee progress of entire engagement in the preparation of financial statements and consolidation of trial balances. 
• Perform detailed review of work product completed, ensure all complex technical items have been identified and addressed, assess the accuracy of more complex financial statement areas such as SOCF, Equity, and EPS and identify disclosures which are inaccurate/incomplete. 
• Prepare and review complex technical accounting memos and identify if the appropriate guidance has been used. 
• Oversee and coach Managers to ensure knowledge sharing with the staff and seniors to develop more in-depth knowledge of preparation and review of financial statements and consolidation of trial balances. 
• In depth understanding of complex Accounting Advisory topic and developing subject matter expertise to allow for coaching of Managers.  
• Identify more complex scope problems that may arise within the engagement, as well as opportunities for ancillary service offerings. Bring them to the attention of the engagement director. 
• Lead complex update client meetings and/or calls independently in accordance with the project plan. With the assistance of the Engagement Managing Director and/or Partner, facilitate calls with the SEC, client auditors, client legal counsel, etc. as deemed necessary to accomplish project goals.  
• Responsible for understanding engagement economics, leveraging the team appropriately, monitoring margin, scheduling, invoicing, etc.  
• Leadership responsibilities include building in person connections with the team, peers and senior leaders in the Firm.   
• Participate in the performance process to provide feedback for team members. Identifying additional training or parts of engagements that are beneficial for team members education. Reaching out to Human Resources when potential issues arise.  
• Continue coaching the team to share knowledge in connection with the CPE committee to develop team members for the next level. 
• Support Firm initiatives and development opportunities.  
• Work to build relationships and promote collaboration in a hybrid environment. 

Required Skills/Abilities: 

• Strong working knowledge of the Generally Accepted Accounting Principles.  
• Being a strong champion for and thrives in an environment of changing priorities.  
• Interpersonal skills to interact in a team environment and foster client relationships. 
• Understand the services offered by the Firm, look for opportunities to represent the Firm, grow the client base, and increase brand recognition. 
• Recognizes opportunities for learning by pursuing challenging assignments and a hunger to become an expert. 
• Proficient in Microsoft Office Suite with an emphasis on Excel skills.  

Education and Experience: 

• Bachelor’s degree in Accounting or equivalent required.  
• Must have an active CPA  
• 10+ years of relative accounting experience; at least 1 in public accounting or professional services highly preferred.  

The Senior Associate position has the primary responsibility of oversight over the Financial Reporting and Technical Accounting engagement work plans. Serving as a current and future leader of the firm, the Senior Associate demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency. 

Core Responsibilities:  

• Understand complex Accounting Advisory topics, including the corresponding impact to the financial statements and related disclosures. Execute a comprehensive self-review and begin articulating key concepts to staff and begin to review completed work product. 
• Research basic technical topics while identifying relevant guidance and corresponding SEC rules and regulations. 
• Apply guidance to basic technical topic at hand within a technical accounting position paper with detailed oversite and directions from Manager.   
• Apply guidance to basic technical topics and understand corresponding financial statement impact through performing basic level research. 
• Identify technical accounting issues for broader discussion and hold high level conversations with Managers about related accounting considerations. 
• Review and provide comments on all staff work as it relates the preparation of financial statements and consolidation of trial balances. 
• Delegate and provide a detailed review of staff work, ensure technical accuracy of overall financial statements, and identify disclosures which are inaccurate/incomplete. Responsible for understanding more complex areas such as SOCF, Equity, and EPS. 
• Build in person connections with peers and managers. 
• Engage with the client for requests and leading client calls.  
• Support Firm initiatives and development opportunities.  
• Work to build relationships and promote collaboration in a hybrid environment. 

Required Skills/Abilities: 

• Strong working knowledge of the Generally Accepted Accounting Principles.  
• Being a strong champion for and thrives in an environment of changing priorities.  
• Interpersonal skills to interact in a team environment and foster client relationships. 
• Understand the services offered by the Firm, look for opportunities to represent the Firm, grow the client base, and increase brand recognition. 
• Recognizes opportunities for learning by pursuing challenging assignments and a hunger to become an expert. 
• Proficient in Microsoft Office Suite with an emphasis on Excel skills.  

Education and Experience: 

• Bachelor’s degree in Accounting or equivalent required.  
• Begin taking exams for the pursuit of the CPA certification. 
• 4+ years of relative accounting experience; at least 1 in public accounting or professional services highly preferred.  

Core Responsibilities:  

• Fundamental understanding of how the trial balance works and how it is mapped to financial statements. Begin to understand baseline concepts in preparation of trial balances. 
• Accurately reflect adjusting journal entries within the financial statement. 
• Fundamental understanding of core accounting advisory topics which will have an impact on financial statements. 
• Leverage firm templates and technology to roll forward financial statements and trial balances. 
• Identify time allocated to out of scope tasks not identified in the scope of work and alert manager. 
• Communicate to the team on daily project status and reach out for work when there is downtime.  
• Build in person connections with peers and managers. 
• Review utilization for yourself and all direct reports align with expectations. 
• Support Firm initiatives and development opportunities.  
• Work to build relationships and promote collaboration in a hybrid environment. 

 Qualifications: 

• Strong working knowledge of the Generally Accepted Accounting Principles.  
• Being a strong champion for and thrives in an environment of changing priorities.  
• Interpersonal skills to interact in a team environment and foster client relationships. 
• Above average written and verbal communication skills. 
• Understand the services offered by the Firm, look for opportunities to represent the Firm, grow the client base, and increase brand recognition. 
• Recognizes opportunities for learning by pursuing challenging assignments and a hunger to become an expert. 
• Proficient in Microsoft Office Suite with an emphasis on Excel skills.  

 Education and Experience: 

• Bachelor’s degree in Accounting or equivalent required.  
• Begin pursing certifications.  
• 2+ years of relative accounting experience; at least 1 in public accounting or professional services highly preferred.  

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Monthly Stipend

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.