Energy Solutions is seeking a proactive and technical Systems Administration Manager to oversee our day-to-day IT operations. In this role, you will manage the implementation, support, and maintenance of our core platforms—including corporate networks, telephony, and enterprise software—to ensure a secure and efficient environment for our hybrid workforce.

As a hands-on manager, you won't just oversee the sidelines; you will supervise a small team balancing delegation with direct technical contribution. You will be responsible for prioritizing workloads, mentoring staff, and stepping into the trenches to resolve tickets or provide backup support whenever necessary.

This role is hybrid, and the selected candidate will be required to work from our office in Downtown Portland, Oregon.

Responsibilities include, but are not limited to:

• Supervise the Systems Administration team, providing ongoing guidance, feedback, and coaching to foster professional growth and high-quality performance.
• Set clear workload goals to ensure the timely resolution of service requests and operational tasks.
• Author and maintain comprehensive processes, procedures, and technical documentation.
• Track and manage a portfolio of IT-related projects and initiatives within the systems administration function.
• Ensure corporate networks, telephony systems, alarm systems, and security cameras are properly maintained, monitored, and secured.
• Continuously evaluate system health, addressing technical issues in partnership with the team.
• Validate and deploy operating systems, firmware, and software updates across both Windows and Mac environments.
• Evaluate and offer improvements to maintenance efforts related to cloud infrastructure, specifically within Microsoft Azure environments.
• Resolve or escalate complex technical issues by working directly with team members and peer IT leaders.
• Serve as a backup administrator, providing direct support when team members are unavailable.
• Review open tickets and incidents to identify recurring problems or trends.
• Partner with IT Security Management to ensure systems and processes adhere to SOC 2, NIST, and internal security standards.
• Maintain backup and recovery of readiness, including rigorous documentation and periodic testing.
• Evaluate system administration workflows to identify opportunities for automation and process enhancement.
• Support vendor engagement (contracts/licenses) and assist in IT operations budget planning.
• Provide regular updates to IT leadership on system performance, project progress, and significant issue resolution.

Minimum Qualifications:

• Bachelor's degree required in Information Technology, Computer Science, or related field.
• 7 years of progressive experience in IT systems administration with 2 years of supervisory experience.
• Demonstrated experience implementing, maintaining, and supporting enterprise networks and infrastructure.
• Experience configuring a variety of software platforms and enterprise-level systems.
• Demonstrated experience leading systems administration projects and coordinating work across technical teams.
• Experiencing managing vendor relationships and supporting technology procurement activities.
• Experience with business continuity planning and data recovery and protection practices.
• Advanced knowledge of Windows and macOS environments, including system configuration, patching, and troubleshooting.
• Experience with systems such as Datto RMM, Intune, Slack, Zoom, Tableau, and MS Azure.
• Functional understanding of IT security protocols and compliance requirements, including SOC 2 and NIST standards.
• Excellent troubleshooting, interpersonal communication, and technical documentation skills.
• Experience developing and reporting IT operational metrics and dashboards.
• Ability to work independently while collaborating within a team-based environment.
• Demonstrated ability to support a guide team member while maintaining accountability for outcomes.

Preferred Qualifications:

• ITIL certification or equivalent knowledge and experience.
• Certification in Microsoft technologies, including Azure, desktop VMs, SharePoint, and Exchange Online.
• Project management certification such as PMP or Agile/Scrum (CSM, SAFe, or equivalent).
• Experience managing infrastructure environments on cloud platforms.
• Hands-on experience supporting remote work environments.
• Experience participating in system modernization, automation initiatives, or platform migrations.
• Familiarity with Microsoft Power Automate.
• Ability to apply scripting or automation concepts to improve operational efficiency and system reliability.

The salary range for this role is $122,600–$159,400, with a target compensation of $122,600 - $140,000 based on experience and qualifications.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The BOD (Basis of Design) Program Manager is responsible for the leadership, planning and execution of multiple high priority and/or strategic BOD Projects; high-flow production orders in an engineer to order environment. This role ensures that all Engineering-related milestones (Design Reviews, Design Releases, Production Readiness Reviews, etc.) are completed on time and to the highest standards of quality. The BOD Program Manager will lead, manage and collaborate cross-functionally among Sales, Engineering, Operations, and Senior Management.

Key Responsibilities

• Lead cross-functional Project Teams, successfully driving projects to completion.
• Collaborate and influence resources managers to implement, monitor, and maintain the resources capacity planning for their projects.
• Schedule, facilitate, and document kickoff meetings, design reviews, and Production Readiness Reviews.
• Track progress of design activities across electrical, mechanical, wiring, manufacturing and process engineering disciplines
• Coordinate follow-up communications after Engineering release, ensuring Quality, Operations, and Sales have required documentation
• Act as the central point of communication for Sales, Engineering, Operations, and Senior Management on BOD Project status and deliverables.
• Coordinate with Operations to ensure production readiness: run the meeting, create punch lists, and follow up to resolution and provide formal notification to relevant stakeholders
• Coordinate change management for customer-driven change notices and major design revisions.
• Notify Senior Management and Engineering Leadership of gate review readiness and assist in lessons learned sessions for continuous process improvement
• Report project performance to management stakeholders
• Influence and support Project Management team members on best practices

Qualifications

Competencies:

• Demonstrated ability to plan, execute, and oversee complex process milestones on time and in accordance with company standards
• Proficiency with Project Management tools for scheduling, task tracking, and milestone monitoring
• Exceptional organizational skills to manage multiple tasks, meetings, and priorities simultaneously
• Strong verbal and written communication skills to effectively lead and coordinate cross-functional stakeholders
• Excellent analytical and problem-solving skills to identify process bottlenecks and drive resolution
• Commitment to continuous improvement and implementation of best practices
• Exceptional ability to build and maintain collaborative relationships with key stakeholders, including Senior Management.
• Proficient in Microsoft Office Suite (Project, Word, Excel, PowerPoint), and Microsoft Teams
• Familiarity with engineering review processes, production readiness protocols, and manufacturing process workflows.
• Strong ability to negotiate through conflicts; listening, understanding, problem solving, patience.

Education and Experience

• Bachelor’s degree in Engineering, Program Management, or related field
• 5+ years of project management or related experience within an engineering or manufacturing environment
• Demonstrated capability leading high complexity and/or strategic projects
• Experience facilitating technical design reviews and manufacturing readiness assessments
• Expert written and verbal communication skills
• PMP (Project Management Professional) or equivalent certification a plus

Workplace Conditions

• Flexible work location (on-site, hybrid, or remote based on business needs)
• Travel requirements based on Project and Stakeholder needs
• Collaborative, cross-functional team environment supporting Design Engineering delivery and Project Execution

Compensation

The salary range for this role is $130,000 -$150,000 per year, based on location, experience, and qualifications.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $110,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

We are looking for a field-based professional Oncology Account Executive, Oregon with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.

Responsibilities:

• Increasing revenue and driving market development through direct sales to individual Oncologists
• Creating and implementing a strategic business plan to grow revenue quickly in your geography
• Sales efforts include effective prospecting and cultivating new business and maintaining key relationships

Qualifications:

• Bachelor's Degree or equivalent experience 
• Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
• Experience selling to medical providers
• Experience selling medical diagnostics, medical or surgical devices
• Lives within the defined territory and centrally located to defined accounts 
• Commitment to travel within defined territory 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful

We will also consider candidates with the following backgrounds:

• Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation range of $241,946 - $311,536 per year (at plan), including a base salary range of $168,346 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Prenatal Account Executive, Portland East is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Prenatal Account Executive, Portland West is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50- $18.50/ hour in Portland, OR. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50- $18.50/ hour in Portland, OR. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

Position Summary

We are seeking a highly motivated and detail-oriented Assembly and Wiring Technician to join our prototyping team. The ideal candidate will be experienced in the assembly, inspection, and testing of complex electrical and/or mechanical systems. Assembly and Wiring Technician responsibilities include the assembly of metal, plastic and electronic parts, evaluation of drawings, documentation, and process control. This role is critical, and applicants must be self-starters who require little supervision to assemble switchgears quickly and safely. Production schedules must be meticulously maintained.

Key Responsibilities

1. Responsibilities

• Assemble metallic, electric and plastic components following drawings, specifications and bills of material.
• Terminate, route, bundle, and label wires and wire harnesses according to IEM standards, and methods.
• Operate computer, terminal and wire labeling equipment.
• Mount devices using various tools including, drills, taps, wrenches and clamps.
• Scale ladders to attach overhead objects.
• Assure connectivity of cables and test for compliance to standards.
• Identify opportunities to simplify and improve techniques.
• Comply with all safety, quality and work rules, guidelines, and regulations.
• Maintain production equipment, and a safe, clean, and healthy work environment.
• Escalate problems and communicate progress.
• Accurately transact data and update dashboards.
• Handle, store and retrieve materials.
• Support others.

1. KPI’S

• On time to promise (%)
• Production downtime (%)
• Scrap rate (%)

Competencies

• Strong analytical and problem-solving skills.
• Attention to detail.
• Effective communication and collaboration skills.
• Ability to follow instructions and complete tasks accurately.
• Flexibility to adjust to challenges and changing priorities.
• Skill in promoting a positive and collaborative work environment.
• Effective time management skills to prioritize tasks, meet production deadlines.
• Willingness to take ownership of tasks and responsibilities.

Qualifications

• 3-5 years of assembly experience; preferably in both mechanical and wiring.
• 1-2 years of experience, or training in document control.
• Forklift experience a plus.
• Lean manufacturing experience preferred.

Workplace Conditions

• Physical Demands:
• Activities: Sitting – 10% Walking/Standing – 90%
• Climbing: Up to 10 steps at a time.
• Lifting: Continuously lift up to 50 lbs.
• Bending: Must be able to bend, squat, and climb.
• Vision: Ability to see small or detailed items.
• Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.
• Environment: Shop/warehouse. Not climate controlled. Exposure to heat and cold, wet/humid conditions, noise/vibration.

Compensation

The salary range for this role is $32-$45 per hour, based on location, experience, and qualifications.

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

Position Summary

We are seeking a highly skilled and detail-oriented Industrialization Electrical Systems Engineer to support the development and manufacturing of low and medium voltage switchgear products. This role is critical to ensure the accuracy, safety, and reliability of electrical assemblies by reviewing designs, proposing wiring methods, validating product functionality, and collaborating with electrical designers and manufacturing teams.

Key Responsibilities

1. Design Review and Validation:

• Interpret electrical schematics as single-line and three-line, wiring diagrams, and layout drawings to ensure manufacturability and compliance with standards.
• Identify design errors or inconsistencies and propose corrective actions to design teams.
• Collaborate with Electrical Engineers to align electrical design with physical constraints and manufacturing capabilities.
• Propose improvements to wiring methods and component selection to enhance reliability and ease of assembly.

1. Process Definition and Documentation:

• Define and document standardized wiring processes for various switchgear configurations.
• Develop validation protocols for electrical assemblies, including continuity, insulation resistance, and functional testing.
• Ensure traceability of design changes and maintain version control of electrical documentation.
• Support the creation of work instructions and training materials for technicians and assemblers.

1. Product Validation and Testing:

• Lead the development of electrical validation procedures for prototype and production units.
• Define and implement test setups for verifying electrical performance and safety.
• Analyze test results and support root cause analysis for failures or deviations.
• Ensure compliance with relevant standards (e.g., UL, IEC, IEEE) and internal quality requirements.

1. Training and Technical Support:

• Train technicians and assemblers on proper wiring techniques, safety protocols, and interpretation of electrical drawings (single-line and three-line)
• Provide on-the-floor support during initial builds and troubleshooting of electrical issues.
• Develop visual aids and reference materials to support consistent execution of electrical tasks.

1. Continuous Improvement and Collaboration:

• Participate in design reviews and provide feedback on manufacturability.
• Collaborate with design, operations, and quality teams to improve product performance and reduce assembly errors. Building a close relationship with IEM Electrical Engineers
• Support Lean Manufacturing initiatives and contribute to continuous improvement projects.
• Recommend new tools, components, or technologies to enhance electrical assembly processes.

Competencies:

• Strong understanding of electrical systems, components, and wiring practices for low and medium voltage applications.
• Proficiency in interpreting electrical schematics, wiring diagrams, and layout drawings.
• Familiarity with validation and testing methods for electrical assemblies.
• Knowledge of relevant standards (UL, IEC, IEEE) and safety protocols.
• Excellent analytical and problem-solving skills.
• Effective communication and teamwork abilities.
• Attention to detail and commitment to quality.

Education and experience:

• Bachelor’s degree in electrical engineering or a related field.
• +5 years of experience in electrical design, manufacturing, or testing of switchgear or electrical enclosures.
• Experience with CAD tools
• Experience in a manufacturing environment with cross-functional collaboration.

Compensation

The salary range for this role is $89,440  -$135,000  per year, based on location, experience, and qualifications.

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

We are seeking a highly motivated and detail-oriented Metal Fabrication Technician II (Tech II) to join our prototyping team. The ideal candidate will be experienced in fabrication, metrology, and set up and operation of machines including laser/punches, routers, and brakes. Tech II responsibilities include the manufacture of metal parts, evaluation of drawings, and documentation. This role is critical. Applicants must think independently, and work with little supervision. Production schedules must be meticulously maintained.

Responsibilities

• Analyze diagrams, engineering drawings, specifications, bills of materials, and other instructions, or procedures for correctness, clarity and manufacturability.
• Collaborate to document and fix errors.
• Identify opportunities to simplify and improve techniques.
• Set up, and operate fabricating machines, such as press brake, laser/punch machine, horizontal bend machine, and CNC router for various metals including steel, aluminum copper.
• Manufacture metal and plastic parts to specifications and schedules.
• Accurately utilize measuring devices such as 3D Scanners, scales, gauges, rulers, micrometers, calipers, squares, and tape measure.
• Comply with all safety, quality and work rules, guidelines, and regulations.
• Maintain production equipment, and a safe, clean, and healthy work environment.
• Escalate problems and communicate progress.
• Accurately transact data and update dashboards.
• Handle, store and retrieve materials.
• Support others.
• Perform other duties as required.

KPI’S

• On time to promise (%)
• Production downtime (%)
• Scrap Rate (%)

Qualifications

• 3-5 years of fabrication experience; preferably in mixed metal fabrication.
• 1-2 years of experience, or training in document control.
• Forklift certified.
• Lean manufacturing experience preferred.

Physical Requirements:

• Activities: Sitting – 10% Walking/Standing – 90%
• Lifting: Continuously lift up to 50 lbs.
• Bending: Must be able to bend, squat, and climb.
• Vision: Ability to see small or detailed items.
• Mental Demands: Interpret, analyze, research, and handle multiple tasks simultaneously.
• Environment: Shop/warehouse. Not climate controlled. Exposure to heat and cold, wet/humid conditions, noise/vibration.

Compensation 

The salary range for this role is $32 - $45 per hour, based on location, experience, and qualifications.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Structural Engineer will lead seismic compliance and certification efforts for IEM’s low- and medium-voltage power distribution equipment, ensuring products meet regulatory, code, and customer requirements for high-seismic regions. In addition to seismic qualification, this role will support research & development and product engineering teams by assisting with the structural design of internal equipment structures, skids, frames and containerized power solutions. This position plays a critical role in enabling market access, improving product performance, and supporting innovation across IEM’s product portfolio.

Ideal Candidate Profile

The ideal candidate is a technically strong, hands-on professional who combines deep structural engineering expertise with practical experience in seismic testing, qualification and analytical studies. They thrive in cross-functional environments, working with engineering, sales, and customers to translate complex seismic requirements into executable testing and compliance strategies.

Key Responsibilities

• Lead and manage seismic compliance for low- and medium-voltage power distribution equipment, including both standard products and custom design-to-order offerings.
• Own the planning, execution, and documentation of seismic qualification programs in accordance with ICC-ES AC156, IBC, UBC, IEEE 693, and related standards.
• Manage HCAi (formerly OSHPD) seismic preapprovals, enabling maximum flexibility for custom design-to-order equipment.
• Collaborate with our clients’ Structural Engineers of Record (SEOR) and AHJs on site-specific studies and approvals for custom-engineered equipment.
• Coordinate the design, fabrication, and analysis of seismic test articles in collaboration with product development and manufacturing teams.
• Plan, schedule, and support shake table testing at external laboratories, including travel to witness and support tests.
• Review test data, evaluate results, and prepare technical reports and certification submittals.
• Support R&D and product development by designing and optimizing structural components within electrical equipment.
• Design and analyze equipment skids, frames, enclosures, and containerized or modular power solutions.
• Provide structural guidance on anchorage, load paths, vibration, and transport-related considerations.
• Support continuous improvement of structural design practices, seismic strategies, and internal engineering standards.

Qualifications

• Bachelor’s degree in Structural or Civil Engineering (structural emphasis required); Master’s degree preferred.
• Active Professional Engineer (PE) license required; California licensure strongly preferred.
• 5–10 years of experience in structural engineering, with a focus on seismic design and nonstructural component qualification.
• Demonstrated experience with HCAi preapproval processes.
• Strong working knowledge of ICC-ES AC156, IBC, UBC, and IEEE 693
• Experience designing structural steel components, frames, skids, and equipment support structures.
• Ability to translate code and test requirements into practical, manufacturable designs.
• Strong communication skills and ability to work cross-functionally with engineering, manufacturing, sales, and customers.

Workplace Conditions

• Travel required to support seismic testing, customer engagement, and project needs (approximately 10–25%).
• Fast-paced, collaborative engineering environment supporting both compliance and innovation.

Position Summary

The Structural Engineer will lead seismic compliance and certification efforts for IEM’s low- and medium-voltage power distribution equipment, ensuring products meet regulatory, code, and customer requirements for high-seismic regions. In addition to seismic qualification, this role will support research & development and product engineering teams by assisting with the structural design of internal equipment structures, skids, frames and containerized power solutions. This position plays a critical role in enabling market access, improving product performance, and supporting innovation across IEM’s product portfolio.

Ideal Candidate Profile

The ideal candidate is a technically strong, hands-on professional who combines deep structural engineering expertise with practical experience in seismic testing, qualification and analytical studies. They thrive in cross-functional environments, working with engineering, sales, and customers to translate complex seismic requirements into executable testing and compliance strategies.

Key Responsibilities

• Lead and manage seismic compliance for low- and medium-voltage power distribution equipment, including both standard products and custom design-to-order offerings.
• Own the planning, execution, and documentation of seismic qualification programs in accordance with ICC-ES AC156, IBC, UBC, IEEE 693, and related standards.
• Manage HCAi (formerly OSHPD) seismic preapprovals, enabling maximum flexibility for custom design-to-order equipment.
• Collaborate with our clients’ Structural Engineers of Record (SEOR) and AHJs on site-specific studies and approvals for custom-engineered equipment.
• Coordinate the design, fabrication, and analysis of seismic test articles in collaboration with product development and manufacturing teams.
• Plan, schedule, and support shake table testing at external laboratories, including travel to witness and support tests.
• Review test data, evaluate results, and prepare technical reports and certification submittals.
• Support R&D and product development by designing and optimizing structural components within electrical equipment.
• Design and analyze equipment skids, frames, enclosures, and containerized or modular power solutions.
• Provide structural guidance on anchorage, load paths, vibration, and transport-related considerations.
• Support continuous improvement of structural design practices, seismic strategies, and internal engineering standards.

Qualifications

• Bachelor’s degree in Structural or Civil Engineering (structural emphasis required); Master’s degree preferred.
• Active Professional Engineer (PE) license required; California licensure strongly preferred.
• 5–10 years of experience in structural engineering, with a focus on seismic design and nonstructural component qualification.
• Demonstrated experience with HCAi preapproval processes.
• Strong working knowledge of ICC-ES AC156, IBC, UBC, and IEEE 693
• Experience designing structural steel components, frames, skids, and equipment support structures.
• Ability to translate code and test requirements into practical, manufacturable designs.
• Strong communication skills and ability to work cross-functionally with engineering, manufacturing, sales, and customers.

Workplace Conditions

• Travel required to support seismic testing, customer engagement, and project needs (approximately 10–25%).
• Fast-paced, collaborative engineering environment supporting both compliance and innovation.

Position Summary

The Program Manager – Engineering Quality and Reporting Systems will lead the development, implementation, and continuous improvement of engineering measurement systems.

The Program Manager serves as the central coordinator between Engineering, Quality, Manufacturing, and Supply Chain to define, monitor, and improve the key performance indicators (KPIs) that drive design and product quality, on-time delivery, and Design for Manufacturability.

Key Responsibilities

1. Engineering Quality Program Leadership

• Develop and execute the engineering quality metrics program across all product lines (e.g., switchboards, MV MetalClad Switchgear, control panels, Power Distribution Units).
• Standardize processes for capturing and reporting engineering and product quality data across design and production sites.
• Manage cross-functional initiatives to reduce quality issues and improve product reliability.

1. Quality Metrics Development & Reporting

• Define, establish data sources for, track, and maintain KPIs such as:
• Design defect density and engineering change order (ECO) rework rate
• Field failure rate (MTBF / MTTR) and warranty claim trends as a result of design issues
• First-pass yield (FPY) and end-of-line test performance
• Corrective and preventive action (CAPA) closure time
• Supplier quality performance for critical electrical components
• Partner with Data & Analytics team to develop automated dashboards and reports (e.g., Tableau) for leadership visibility to drive better business decisions.
• Serve as the product owner for engineering data products
• Support data quality, governance, and documentation for engineering metrics

1. Root Cause Analysis & Continuous Improvement

• Drive structured problem-solving (8D, A3, DMAIC) for design quality issues.
• Collaborate with electrical, mechanical, and process engineering teams as well as with manufacturing and field service teams to identify recurring issues and implement design-for-quality (DFQ) principles.
• Work with Quality Team to coordinate reliability and validation testing to verify corrective actions and ensure long-term durability.

1. Standards, Compliance, and Auditing

• Ensure engineering processes align with industry standards and certifications such as UL, IEEE, ISO 9001, and ANSI requirements.
• Support internal and external quality audits; maintain documentation required for compliance and product certification.
• Support Quality Department in making control plans related to engineering and design deliverables
• Define Design Failure Mode and Effect Analysis (DFMEA) to identify risk and help engineers to understand and mitigate risk in the design phase.

1. Cross-Functional Collaboration

• Partner with:
• Engineering – to design and validate for manufacturability and serviceability.
• Manufacturing – to ensure feedback loops from production quality metrics to design teams and to help produce consistent data inputs where they do not exist
• Field Service & Warranty – to integrate customer feedback into continuous improvement cycle and to drive factor escapes toward zero.

1. Change Management & Training

• Champion Engineering Quality Review Board, holding regular meetings with engineering and external stakeholders where we present and review KPI’s.
• Lead cultural adoption of data-driven decision-making and proactive quality management within engineering.
• Conduct training for engineers and technicians on metrics interpretation, root cause tools, and reliability engineering concepts.

Qualifications

Education:

• Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering (Master’s preferred).

Experience:

• 7+ years in engineering, manufacturing, or quality leadership roles in power distribution equipment, electrical assemblies, or industrial systems manufacturing.
• Demonstrated success implementing engineering quality systems or performance dashboards.
• Familiarity with power distribution components (switchgear, MCCs, breakers, relays, busbars, etc.).

Skills:

• Proficiency in data visualization (Power BI, Tableau) and statistical tools (Minitab, JMP).
• Able to handle a Chaotic and fast paced working environment and to drive transformative organizational change
• Understanding of reliability analysis, DFMEA, PFMEA, and SPC.
• Excellent communication and stakeholder management skills across technical and executive levels.
• Ability to influence cross-functional teams and manage complex, multi-site improvement programs.

Compensation 

The salary range for this role is $124,800-$189,280 per year, based on location, experience, and qualifications.

Position Summary

The Program Manager – Engineering Quality and Reporting Systems will lead the development, implementation, and continuous improvement of engineering measurement systems.

The Program Manager serves as the central coordinator between Engineering, Quality, Manufacturing, and Supply Chain to define, monitor, and improve the key performance indicators (KPIs) that drive design and product quality, on-time delivery, and Design for Manufacturability.

Key Responsibilities

1. Engineering Quality Program Leadership

• Develop and execute the engineering quality metrics program across all product lines (e.g., switchboards, MV MetalClad Switchgear, control panels, Power Distribution Units).
• Standardize processes for capturing and reporting engineering and product quality data across design and production sites.
• Manage cross-functional initiatives to reduce quality issues and improve product reliability.

1. Quality Metrics Development & Reporting

• Define, establish data sources for, track, and maintain KPIs such as:
• Design defect density and engineering change order (ECO) rework rate
• Field failure rate (MTBF / MTTR) and warranty claim trends as a result of design issues
• First-pass yield (FPY) and end-of-line test performance
• Corrective and preventive action (CAPA) closure time
• Supplier quality performance for critical electrical components
• Partner with Data & Analytics team to develop automated dashboards and reports (e.g., Tableau) for leadership visibility to drive better business decisions.
• Serve as the product owner for engineering data products
• Support data quality, governance, and documentation for engineering metrics

1. Root Cause Analysis & Continuous Improvement

• Drive structured problem-solving (8D, A3, DMAIC) for design quality issues.
• Collaborate with electrical, mechanical, and process engineering teams as well as with manufacturing and field service teams to identify recurring issues and implement design-for-quality (DFQ) principles.
• Work with Quality Team to coordinate reliability and validation testing to verify corrective actions and ensure long-term durability.

1. Standards, Compliance, and Auditing

• Ensure engineering processes align with industry standards and certifications such as UL, IEEE, ISO 9001, and ANSI requirements.
• Support internal and external quality audits; maintain documentation required for compliance and product certification.
• Support Quality Department in making control plans related to engineering and design deliverables
• Define Design Failure Mode and Effect Analysis (DFMEA) to identify risk and help engineers to understand and mitigate risk in the design phase.

1. Cross-Functional Collaboration

• Partner with:
• Engineering – to design and validate for manufacturability and serviceability.
• Manufacturing – to ensure feedback loops from production quality metrics to design teams and to help produce consistent data inputs where they do not exist
• Field Service & Warranty – to integrate customer feedback into continuous improvement cycle and to drive factor escapes toward zero.

1. Change Management & Training

• Champion Engineering Quality Review Board, holding regular meetings with engineering and external stakeholders where we present and review KPI’s.
• Lead cultural adoption of data-driven decision-making and proactive quality management within engineering.
• Conduct training for engineers and technicians on metrics interpretation, root cause tools, and reliability engineering concepts.

Qualifications

Education:

• Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering (Master’s preferred).

Experience:

• 7+ years in engineering, manufacturing, or quality leadership roles in power distribution equipment, electrical assemblies, or industrial systems manufacturing.
• Demonstrated success implementing engineering quality systems or performance dashboards.
• Familiarity with power distribution components (switchgear, MCCs, breakers, relays, busbars, etc.).

Skills:

• Proficiency in data visualization (Power BI, Tableau) and statistical tools (Minitab, JMP).
• Able to handle a Chaotic and fast paced working environment and to drive transformative organizational change
• Understanding of reliability analysis, DFMEA, PFMEA, and SPC.
• Excellent communication and stakeholder management skills across technical and executive levels.
• Ability to influence cross-functional teams and manage complex, multi-site improvement programs.

Compensation 

The salary range for this role is $124,800-$189,280 per year, based on location, experience, and qualifications.

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

The Switchgear Application Expert is the senior technical escalation point for complex pre‑sales and post‑sales inquiries related to IEM’s low- and medium-voltage switchgear, switchboards, panelboards, and related distribution products. The role provides Tier‑2 and Tier‑3 support across Pre‑Sales, Order Review, Engineering, Production, Field Services, Quality, Product Management, and Customer Support, ensuring that solutions are technically sound, compliant with codes/standards and UL procedures, and manufacturable at scale. The Application Expert combines deep protection & controls, three‑phase power, and standards knowledge with strong cross‑functional collaboration to de‑risk projects, resolve field issues, and drive continuous improvement.

Ideal Candidate Profile

• Seasoned application or engineer with strong power systems with OEM background and familiar with LV and MV distribution equipment who enjoys being the “go‑to” technical expert.
• Comfortable reviewing complex specifications, single‑line diagrams, CDEs, and relay schemes, and explaining trade‑offs to both technical and non‑technical stakeholders.
• Thrives in a fast‑paced environment balancing urgent escalations with long‑term improvements to standards, tools, and processes.

Key Responsibilities

1. App Expert / Cross‑functional Technical Leadership

• Serve as the primary Application Expert for complex and non‑standard applications of IEM switchgear and related products.
• Act as a technical liaison between Sales, Estimation, Engineering, Production, Field Services, Quality, and Product Management, ensuring consistent interpretation of standards, UL procedures, and IEM practices.
• Identify recurring technical issues and lead or support initiatives to improve standard designs, tools, and documentation.

1. Pre‑Sales Inquiries

• Support Estimation and Inside Sales by validating complex CDEs, custom enclosure footprints, and utility‑interface requirements against IEM standard offerings and UL procedures.
• Review IEM quotes and CDEs for alignment with customer specifications, codes, and IEM practices; provide clear technical clarifications and risk flags.
• Perform in‑depth technical reviews for projects with high technical P&C requirements, paralleling controls, unusual system topologies, or non‑standard configurations.
• Determine when proposed solutions fall outside standard UL procedures or IEM product offerings and coordinate with Development / R&D / Product Engineering to define acceptable alternatives or exceptions.

1. Product Team Support

• Provide structured feedback to Product Management and R&D based on trends in pre‑sales questions, production issues, and field events.
• Participate in product roadmap and design reviews as the “voice of application,” ensuring new offers are practical to apply, commission, and service.
• Support validation of new features or product lines through application testing, documentation review, and internal training for Sales, Engineering, and Field Services.

1. Production Support

• Review and advise on installation methods and minor drawing clarifications when production questions arise.
• Evaluate production/installation defects to determine whether material replacement or limited rework is required.
• Lead major technical reviews when production or QC identifies issues that may impact code compliance, UL procedure adherence, safety, or functionality.
• Confirm that electrical and mechanical designs meet applicable codes, standards, and IEM UL procedures; propose robust solutions that minimize shipment delays, rework, and added cost.
• Act as mediator between Engineering, Production, and QC on complex issues, driving clear decisions and documented resolutions.

1. Engineering Support

• Support design engineers with general design reviews and returned customer submittal comments; clarify specifications and ensure project requirements align with IEM standard practices and UL procedures.
• Confirm UR components are correctly selected and within applicable UL files.
• Own major technical reviews that require deeper analysis, research, and justification to meet challenging design or specification requirements.
• Provide expert guidance on power system configuration, protection & controls, and communication architectures for complex projects.

1. Order Review

• Review order entry and acknowledgment forms against the approved quote, CDE, specifications, and single‑line diagrams; identify discrepancies early and work with Engineering to define technical solutions.
• Collaborate with Engineering and Sales to review “show‑stopper” items identified during Tier‑2 review that cannot be resolved without customer buy‑in.
• Define technically sound alternatives, articulate risks and constraints, and support customer discussions as needed.

1. Customer Support (Post‑Sales)

• Address advanced customer questions on submittals, dimensional changes, and specification clarifications that are not yet formal service issues.
• Provide troubleshooting guidance on equipment based on drawings, settings, and documentation prior to Service engagement.
• Lead complex customer escalations involving design interpretation, protection & controls performance, or systemic issues.
• Participate in technical meetings and root‑cause discussions with key customers and internal stakeholders, ensuring a strong technical basis for decisions.

1. Field Services Support

• Provide diagnostic support for high‑profile site events (e.g., mis‑operations, major outages, arc‑flash incidents, or site stoppages).
• Analyze relay/event logs, test reports, and site conditions to identify root causes and recommend corrective and preventive actions.
• Assist in preparing in‑depth corrective action reports, including independent research and coordination with Engineering, Quality, and Product teams.

1. Quality Support

• Support QC teams on testing requirements, guidelines, and interpretation of standards and UL procedures.
• Complete assigned nonconformance investigations, including analysis of cause, risk, and preventive actions.
• Provide technical research and feedback on major quality events, including arc‑flash or site stoppage incidents, and translate findings into updates to standards, templates, or training.

Qualifications

• Bachelor’s degree in electrical engineering (BSEE) or equivalent technical experience.
• 5+ years of experience in application engineering, design engineering, or field service for low- and/or medium-voltage switchgear, switchboards, or related power distribution equipment.
• Strong knowledge of three‑phase power systems, protection and control schemes, and communication protocols commonly used in power systems.
• Solid understanding of applicable codes and standards (e.g., NEC, UL 891/1558/508A, IEEE/ANSI) and how they apply to IEM products and UL procedures.
• Proficiency in reading and interpreting single‑line diagrams, schematics, wiring diagrams, and mechanical assembly drawings; AutoCAD experience strongly preferred.
• Demonstrated ability to perform structured root‑cause analysis and to lead cross‑functional investigations.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non‑technical stakeholders.
• Proven track record of managing multiple priorities in a fast‑paced, project‑driven environment.

Preferred

• Experience with power system analysis and protection coordination tools.
• Prior experience in a deep technical support, field service, or product engineering role for LV/MV equipment.
• Familiarity with data center, industrial, or utility applications where high reliability and availability are critical.

Workplace Conditions

• Onsite or remote role with primary collaboration with the Application Engineering team, Sales, Engineering, Production, Field Services, and Product Management.
• Occasional meetings with colleagues across time zones may require flexibility in working hours.
• Travel expectations: Minimal; may include periodic visits to manufacturing facilities, project sites, or customer locations for investigations or technical meetings.

ABOUT THIS OPPORTUNITY

Hunt is onX’s most complex vertical, serving a diverse set of customers across public and private land use cases. As the product evolves, we’re focused on improving the end-to-end Hunt experience—driving deeper engagement, retention, and long-term value.

We’re hiring a Senior Product Manager to help shape and drive this next phase. Reporting to the Group Product Director of Hunt, you’ll define meaningful problems, lead discovery, and drive solutions from concept through launch.

This is a hands-on, builder-oriented role. You’ll move between insight and execution—getting close to customers, turning ambiguity into clear priorities, and driving work forward to shipped outcomes. You’ll partner closely with product leadership to shape direction while owning execution within your domain.

You’ll operate in a matrixed product organization, working across Hunt and shared platform teams (e.g., Navigation, Offline Maps) to ensure solutions meet Hunt customer needs while scaling across verticals.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Shape and execute product strategy through hands-on discovery, customer insight, and problem framing
• Own a product area end-to-end—from problem definition through delivery and iteration
• Drive measurable outcomes (engagement, retention, adoption) and use data to inform prioritization
• Translate ambiguous opportunities into clear plans, aligned teams, and shipped product
• Partner cross-functionally across engineering, design, marketing, and platform teams
• Influence shared platform capabilities to scale across verticals while advocating for Hunt-specific needs
• Use AI and data to accelerate discovery, decision-making, and product development
• Drive experimentation, including defining success metrics, running tests, and learning from results
• Communicate clearly with stakeholders and leadership on priorities, progress, and impact

Note: This is a condensed overview for job posting purposes. A more detailed description of the role and responsibilities will be shared with candidates who move forward in the interview process.

WHAT YOU’LL BRING

• 7+ years of progressive product management experience delivering consumer-facing mobile software, with a demonstrated track record of owning and delivering end-to-end product outcomes that measurably improved engagement, retention, or conversion. 
• Bachelor's degree in a related field or equivalent experience
• Deep fluency in mobile-first product ecosystems, with hands-on experience managing the full lifecycle of iOS and/or Android consumer applications.
• Proven ability to drive outcomes through influence in complex, cross-functional environments, including matrix organizations, aligning engineering, design, marketing, and leadership around a shared product direction without direct authority.
• Experience defining and operationalizing product success metrics, including user segmentation, cohort analysis, funnel optimization, and growth levers, with a track record of using those metrics to inform prioritization and drive execution. 
• Demonstrated experience using AI tools to accelerate product discovery, improve decision quality, and enhance product development workflows, with evidence of applying AI beyond basic or surface-level use.
• Experience taking products or features from inception through maturity, including navigating the ambiguity of early-stage definition and the driving execution to scale what works..
• Proven ability to translate complex, multi-stakeholder problems into clear product decisions, and drive those decisions through execution, with the communication skills to bring executives, technical partners, and cross-functional teams along.
• Strong command of agile development practices, with experience working in continuous delivery environments and iterating rapidly based on data and customer feedback.
• Experience operating in ambiguous problem spaces, creating clarity, and driving momentum without fully defined requirements or direction.
• Genuine curiosity about and connection to the onX Hunt customer, whether through lived experience as an outdoor enthusiast or a demonstrated ability to deeply immerse in and advocate for a specific customer community.
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel monthly or quarterly, depending on location, for multi-day visits to a corporate office or other onX locations (e.g., Basecamps).

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience working on products that serve multiple distinct customer segments within a single product ecosystem, where shared experiences had to work well for different types of users without feeling generic to any of them
• Experience owning information architecture, navigation design, or onboarding flows in a consumer mobile app, particularly where the challenge was helping users discover and adopt a deep feature set
• Experience driving measurable improvements in feature adoption, activation, or engagement depth, and a clear point of view on what actually moves those metrics versus what just looks good on a roadmap
• Experience partnering with multiple product lines and platform teams to ship scalable and cohesive end-to-end experiences, especially in environments where influence mattered more than direct ownership
• Experience in 0→1 or 1→n product evolution, especially where the problem space was not fully defined upfront
• Experience working in high-growth or rapidly evolving product environments

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership—they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $143,000 to $179,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

About the role

As a Senior Legal Program Manager, you’ll sit at the intersection of legal execution, operational excellence, and process design. You’ll partner closely with attorneys across a range of subject areas, lead key programs, drive complex cross-functional initiatives, and identify practical ways to use AI and automation to reduce manual work and increase the Legal team’s overall impact. This role is well suited for someone who's energized by both day-to-day execution and longer-term process improvement.

What you’ll be doing

You'll provide hands-on program and project management support across a broad range of legal work, including corporate, regulatory, product, IP, commercial, privacy, and employment matters. On the corporate side, you'll support core work like entity management, board and stockholder matters, corporate records, and compliance, while also helping drive larger transactions, strategic initiatives, and other key company milestones. You'll manage our patent and trademark portfolios, run the patent incentive program, and support product and regulatory efforts such as licensing, product compliance, exams, audits, due diligence, and the work required to support Mercury's application for a bank* charter.

A major part of this role is helping each legal subteam identify where AI can most meaningfully improve how work gets done. You'll evaluate existing manual processes, spot opportunities to introduce AI-driven solutions, and design smarter workflows that reduce repetitive work, increase the team's impact, and help us stay ahead of the curve.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Who you are

• 8+ years of experience in legal project management, legal operations, or as a paralegal
• A mix of law firm and in-house experience, ideally at a technology company; fintech, financial services, or another highly regulated industry is a plus
• Experience supporting complex work in corporate and/or regulatory areas
• A track record of designing and improving scalable legal processes
• Strong communication and cross-functional influence skills
• Deep working knowledge of AI-powered legal tools and emerging legal tech
• Comfortable in fast-moving, ambiguous environments and able to make decisions when the path isn't perfectly clear
• A creative problem-solver who loves building better ways of working and isn't afraid to challenge outdated processes

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $158,200 - $197,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,400 - $178,000
• Canadian employees (any location): CAD 149,500 - 186,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JB1

Account Analyst

Join a high-impact underwriting team where your precision and insight drive smarter business decisions.

*This is a hybrid position.Candidate must reside in Maine.

Are you detail-driven and organized? Do you enjoy being the behind-the-scenes force that keeps everything running smoothly? If so, we’re looking for an Account Analyst to partner closely with our Underwriting team and play a pivotal role in delivering accurate, compliant, and timely service to our agents.

Why Its Important

This isn’t just a support role—it’s a launchpad into underwriting expertise. You’ll gain hands-on exposure to pricing decisions, policy lifecycle management, and risk evaluation, all while building strong relationships with underwriters and agents.

What You’ll Do

As an Account Analyst, you’ll be the backbone of the underwriting process, ensuring data integrity, operational excellence, and seamless policy management:

• Drive accuracy and compliance by supporting policy issuance in partnership with Managing Underwriters
• Own the details—gather, analyze, and maintain critical account data across systems
• Prepare and track renewal underwriting reviews, keeping everything on schedule
• Quote, modify, and support business decisions within established underwriting guidelines
• Assist with complex transactions and out-of-guideline requests as directed
• Leverage underwriting systems to build and maintain policy information for new and renewal accounts
• Manage policy lifecycle actions—renewals, cancellations, and endorsements—with precision
• Ensure consistent workflow execution and maintain high-quality documentation
• Deliver responsive service by communicating clearly and following up with agents in a timely manner

What You Bring

• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and meet service standards
• A proactive, solutions-oriented mindset
• Comfort working with data and automated systems
• Excellent communication and follow-through

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. Additionally, we are committed to providing an inclusive and accessible recruitment experience for all candidates. If you need a reasonable accommodation during the interview process, please contact us at hr@memic.com.

To ensure an equitable and authentic interview process, candidates should not use AI or chatbot tools during the live interview or phone screen. We welcome any preparation you choose to do beforehand, but all responses shared during the interview must be your own.

Note: MEMIC does not offer Stem-OPT EAD Extension for this role. 

MEMIC's Job Applicant Privacy Notice

Check out our benefit offerings here! Targeted salary range: ___________

ABOUT THIS OPPORTUNITY

onX is seeking a 6-month fixed-term Product Designer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, you’ll focus on design iterations and variations to Hunt’s and Offroad’s newest onboarding flows as part of the Growth team, supporting the team’s primary goal of increasing conversion by helping new users find value in the product. You’ll take ownership of your work, collaborate closely with partners across the organization, and help move initiatives forward in an environment where priorities evolve, learning is celebrated, and you’re encouraged to keep stretching your skills. This role will report to the Head of Product Design and User Research.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Collaborative design work alongside the team’s PM and engineers
• Translate ideas and hypotheses into conceptual designs and prototypes
• Refinement of conceptual designs into full-system ready-for-dev designs
• Present designs to the team, fellow Product Designers, and potentially stakeholders across the organization
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

ASSIGNMENT DETAILS

• Duration: This fixed-term position is expected to start immediately and last approximately 6 months. 
• Weekly Hours: We anticipate this role will work 40 hours weekly.
• Assignment Completion Bonus: Upon the successful completion of your full assignment, this position is eligible for an assignment completion bonus at the end of the contract.

WHAT YOU’LL BRING

• Bachelor’s degree in Human-Computer Interaction / UX  or equivalent experience 
• Four (4) or more years of experience designing onboarding, signup, purchase, or educational flows
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values
• Permanent US work authorization is a condition of employment with onX
• This position requires that a portfolio of work samples be submitted for consideration  

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Content design or UX copywriting expertise
• Graphic or illustration design experience
• Experience working with or on marketing or brand teams
• Experience establishing UX patterns, principles, or frameworks that influence how other teams design
• A clear and practical perspective on what makes AI-powered experiences feel trustworthy, transparent, or poorly executed

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $119,000 and $140,000 annually upon hire. The pay range will vary based on experience, skills, certifications, education, and other factors as required in the job description. 

WHAT WE'RE OFFERING YOU

Even though this is a fixed-term position, you’ll still enjoy a range of valuable benefits:

• Competitive pay
• Assignment Completion Bonus – Earn a bonus at the end of your contract when you successfully complete the full assignment.
• Medical coverage – Including a $0 monthly premium option.
• 401(k) match – 100% match on the first 3% you contribute, and 50% on the next 2%.
• Paid time off – Because everyone needs time to recharge.
• Outdoor perks – Get access to epic company-wide outdoor adventures and industry discounts.

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

We are offering a $3,000 sign-on bonus for new Design Consultants who are part of the Portland, OR market. Terms are as follows: $1500 will be paid out after 30 days and an additional $1,500 will be paid after 60 days of service and good-standing and active employment with 3 Day Blinds.

* ‎Inter/intra-department, Company transfers, and re-hires will not be considered new and therefore not eligible for any sign-on bonus. 3 Day Blinds reserves the right to alter or terminate this program at its sole discretion, with or without prior notice.

Love working with people, being on the move, and having control over your income?

At 3 Day Blinds, you’ll meet with clients in their homes, help them design beautiful spaces, and guide them through a purchase all in one visit. With company-provided leads, paid training, and uncapped earning potential, you’ll have everything you need to build a high-impact career.

What You’ll Do

• Meet with clients in their homes to understand their needs and recommend custom window treatments
• Create simple, beautiful design solutions that fit each space
• Guide clients through the buying process and confidently close sales
• Manage your schedule, appointments, and follow-ups
• Generate additional business through referrals and networking
• Deliver an exceptional customer experience from start to finish

Who You Are

• A people person who enjoys building relationships and helping others
• Motivated by performance and excited about uncapped earning potential
• Confident, coachable, and comfortable working independently
• Organized and able to manage multiple appointments
• Open to working evenings and at least one weekend day
• Have reliable transportation and are comfortable traveling locally

Backgrounds that do well in this role include sales, hospitality, customer service, retail, and other fast-paced environments, but no prior design experience is required.

What We Offer

• Uncapped commission with strong earning potential ($70K–$100K+ average)
• Company-provided appointments plus opportunity to earn more through self-generated leads
• 4 weeks of paid training to set you up for success
• Tools provided (laptop, smartphone, product samples)
• Mileage reimbursement
• Full benefits package including medical, dental, vision, 401(k), and paid time off
• Growth opportunities within a national brand

If you’re driven, people-focused, and ready to take control of your income, apply today and start building your career with 3 Day Blinds.

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.

Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

#LI-KS1  

#Li-hybrid

Job Summary:
The Sr. Plant Manager is responsible for providing strategic and operational leadership across multiple dairy manufacturing plants. This role ensures safe, efficient, compliant, and cost-effective operations while driving continuous improvement, talent development, and alignment with company objectives. Plan, organize, direct and provide leadership necessary in Safety, Warehouse, Transportation, Quality, Employee Relations, Performance, and Cost across Concord, NH & Portland, ME sites. 

Essential Duties and Responsibilities:

• Provide direct leadership and oversight to multiple dairy manufacturing plants, ensuring consistent execution of production, safety, quality, and cost objectives.
• Contribute to development of the annual budget, performance goals, and operational improvements across multiple facilities.
• Own multi- site operating budgets, capitol planning, and cost-reduction initiatives.
• Ensure full compliance with all dairy, food safety, people safety, and regulatory requirements including but not limited to FDA, FSMA, GMPs, HACCP, OSHA, Environmental and Sustainability requirements, and customer standards across multiple locations.
• Ensure effective communication between facilities, other departments, and employees by ensuring established communication methods regarding company performance, food safety, people safety, and the promotion of an open door policy.
• Dive productivity improvements for optimization, waste reduction and margin enhancement.
• Partner with other departments such as Supply Chain, Engineering, Quality, Finance, and HR to ensure alignment and execution of business priorities.
• Supervises activities of a team of direct reports.
• Responsible for overseeing and monitoring Ethical Sourcing guidelines.
• Establish and maintain a positive work environment including personnel policy development, training safety and housekeeping.
• Stay abreast of new technologies associated with the industry, through trade magazines, training classes and technical manuals.
• Other duties as assigned by the GVP of Operations

Education and Experience:

• BS preferred
• 7+ years-experience in a high volume Dairy Manufacturing environment required. ESL/Fluid Dairy is preferred.
• Operations management responsibility in a 7x24 operation.
• Budgeting and Planning experience required.
• Must have prior experience managing other operational functions such as project, processing and packaging.
• In depth knowledge of PMO and other regulatory guidelines required as well as the ability to interact with federal and state employees.
• Experience with filling, packaging, transportation and customer service targets.

Skills and Competencies:

• Effectively prioritizes and adapts to competing demands easily shifting from one action and solution to another based on the needs of the business.
• Inspires others confidence in them through vision and passion to build commitment and overcomes resistance while building highly engaged functional teams.
• Agile communicator who can clearly present complex ideas to others and can constructively address disagreement and conflict while building consensus.
• Strives to bring out the best in others by generously giving credit and help that sets a stage to develop team members' skills and encourage growth.
• An innovative manager who looks for ways to improve and promote safety, quality and efficiencies.
• Excellent Computer Skills including but not limited to Microsoft office suites and MRP/ERP systems.

#LI-Onsite #LI-LG1

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You Will

• Lead your market with disciplined, in-person execution

  • Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
  • Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

  Establish yourself as the go-to Square expert in your city

  • Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
  • Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
  • Implement a disciplined referral strategy to turn every new customer into future opportunities.

  Build a high-velocity pipeline from the ground up

  • Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
  • Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

  Master your verticals and sell with precision

  • Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
  • Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

  Achieve exceptional results in a high-accountability environment

  • Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
  • Measure performance frequently and improve continuously.
  • Consistently exceed quota within a culture where high standards are the norm.

You Have

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
  • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
  • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($148,700 - $223,100)

Zone B: ($138,300 - $207,500)

Zone C: ($130,900 - $196,300)

Zone D: ($123,400 - $185,200)

Amounts listed above include target variable compensation.

We are seeking an entry-level, analytically-oriented Associate Project Manager to join our team! Our ideal candidate is someone who thrives in a fast-paced and dynamic environment, and takes initiative to seek out information, knowledge, and development, proactively. He or she is a resourceful problem solver who is savvy with technology and finds effective and efficient solutions to complex client problems. The Associate Project Manager is a true self-starter who deals well with uncertainty and ambiguity. Lastly, he or she is a proven team player who puts the success of the team first. 

Responsibilities include (but are not limited to):

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials
• Support the Services Delivery project team in:
  • Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions
  • Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client
  • Accurately and completely documenting all requirements and participating in internal and external specification review meetings
  • Assisting with client review meetings of IRT specifications and supporting documents, making any required updates
  • Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones
  • Managing the cross-functional project team’s schedule and task assignments
  • Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT
  • Providing protocol-specific support to the client and support team after go-live
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed
• Provide system training to end-users using in-person meetings, web meetings, and user manuals
• Provide telephone and email support to system users globally
• Travel to client sites to attend meetings and conduct user training sessions
• Perform other related duties as required

Requirements:

• Bachelor's degree (in life sciences or computer science preferred)
• Interpersonal and communication skills
• Time management and organizational skills
• Analytical thinking ability
• Creative problem-solving ability
• Attention to detail

Special Note: Applicants must be currently authorized to work in the United States on a full-time basis. 

#LI-AC1

The Opportunity

We believe primary care needs to move beyond conventional thinking to truly center around each patient's personal needs. Our Advanced Primary Care (APC) model challenges the status quo, combining modern clinics with cutting-edge technology to provide high-quality, team-based care. By integrating in-person and virtual primary care with urgent care, we aim to deliver personalized, hands-on care that proactively educates, connects patients with resources, and simplifies the complexities of downstream care. Join us as a Medical Assistant (MA) and be part of this innovative approach to redefining healthcare.   

Your Impact 

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.  
  • Explain prescribed medications, including dosage instructions and potential adverse reactions. 
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care. 
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options. 
• Clinical Responsibilities: Support clinical operations and patient care.  
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.   
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures. 
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations. 
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration. 
  • Ensure accurate medication preparation and administration techniques. 
  • Understand medication dosages, routes of administration, and potential side effects. 
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.  
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates. 
  • Collaborate with providers on discharge plans and may help with discharge.  
  • Welcome and support the training of new team clinic team members. 

Required Availability

• Medical Assistants must have full-time availability during clinic operating hours, Monday through Friday, from 7:30am to 5:00pm. To ensure seamless patient care and clinic readiness, team members can generally expect to work from 7:15am to 5:15pm, including time for opening and closing procedures. While the schedule primarily aligns with these hours, flexibility may occasionally be required to meet patient and team needs. 

• A typical schedule for this position consists of four 10-hour shifts per week.

Who You Are 

• Education: High school diploma required.  
• Certification or demonstrated prior experience: Medical Assisting certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant, preferably in a primary care setting.  
• Basic Life Support (BLS) Certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.  
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.  
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.   
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.  
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.  
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.  
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn NextGen as well as other business systems. 

#INDNH1

WHAT YOU WILL DO

onX is seeking a Senior Backend Engineer with a passion for building scalable platform Identity and Access Management (IAM) systems. Your focus will be on designing, developing, and scaling secure authentication, authorization, and user management services that are foundational to our platform. You will play a key role in evolving our IAM platform and delivering seamless cross-platform authentication across iOS, Android, and web.

You will be part of our Core Services team that enables product teams to build faster and more securely by providing core infrastructure, services, and patterns. This is a great opportunity to help shape the future of how users securely access and interact with onX's suite of outdoor technology products.

This position reports to the Director of Engineering, Core Services.

TECHNOLOGIES WE USE

Our backend engineers primarily work in Go running in Kubernetes on Google Cloud Platform. The IAM team works extensively with identity platforms (Ory Kratos, Hydra, Oathkeeper), distributed databases (CockroachDB), and OAuth 2.0/session management patterns. Understanding mobile authentication tradeoffs (WebView vs. browser-based auth, token-based patterns) is particularly relevant for this role.

As an onX Senior Backend Engineer, your day to day responsibilities would look like:

(Essential Job Duties)

• Build scalable, secure IAM services that enable new features and products across the onX suite of apps
• Design and implement backend systems focusing on observability, fault-tolerance, security, and high performance
• Drive architectural decisions related to Identity and Access Management, ensuring alignment with and advancing our broader platform strategy
• Define and implement SLIs/SLOs for IAM services; drive reliability engineering practices including incident response and performance optimization
• Write thorough unit, integration, and acceptance tests to ensure high service quality and maintainability
• Document APIs, service architectures, and technical decisions for internal stakeholders and external partners as needed
• Collaborate closely with fellow engineers, product managers, and other stakeholders through design reviews, paired programming, and cross-functional planning sessions
• Leverage and extend existing onX services and platform patterns to drive consistency and reduce duplication
• Proactively improve system monitoring, alerting, diagnostics, and operational readiness of IAM-related services
• Participate in an on-call rotation to ensure backend services remain highly available and reliable
• Mentor and share knowledge with engineers on your team
• Lead by example and embody onX's company values, fostering a culture of technical excellence, ownership, and collaboration
•  

LOCATION

onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub". 

• Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time this is a great option.
• Basecamps: Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure.  
  • Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. 
• Connection Hubs: Connection Hub locations are smaller, emerging communities of distributed team members. 
  • Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont.

WHAT YOU’LL BRING

• B.S., M.S., or equivalent experience in computer science or a related field
• Eight or more years of professional software development experience, with API development as a primary focus for at least three of those years
• Strong Go/Golang backend development experience with RESTful API design
• Experience building and debugging distributed, scalable, highly available microservices architecture
• Solid understanding of identity systems: OAuth 2.0, session management, bearer token authentication, SSO integrations
• Experience with distributed databases (CockroachDB or similar PostgreSQL-compatible distributed systems) and relational databases (PostgreSQL, MySQL)
• Excellence in designing and developing modern APIs and scalable systems that ensure reliability and extensibility
• Familiarity with Docker, Kubernetes, and infrastructure-as-code technologies such as Terraform
• Strong computer science foundation
• Security-first mindset -- you think about threat models, secure defaults, and defense in depth as part of your design process
• You evaluate technologies and solutions based on merit, stability, performance, and the ability to debug
• Ability to write maintainable, well-tested code that's easy for others to understand
• A strong sense of ownership of your work
• Advocacy for customers -- both internal colleagues and end users -- and their experience
• Permanent US work authorization is a condition of employment with onX

Preferred Qualifications

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience with identity platforms such as Ory Kratos, Auth0, Cognito, or similar
• Experience with the Ory Stack, especially Hydra, Kratos, and Oathkeeper
• Experience with Authzed SpiceDB, Google Zanzibar, or AWS Cedar for fine-grained authorization
• Understanding of mobile authentication patterns: WebView vs. browser auth tradeoffs, token-based flows across iOS/Android/web
• Reliability engineering experience: SLI/SLO implementation, incident response, performance optimization
• SOC2 compliance experience or familiarity with security audit frameworks
• Experience with Elixir or the Phoenix Framework
• Familiarity with Google Cloud Platform
• Experience working with a distributed team

COMPENSATION

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $146,000 to $182,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE ARE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits including a no-monthly-cost medical plan 
• Parental leave plan of 5 or 13 weeks fully paid
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym
• Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PS@onxmaps.com. 

Position open until filled. 

#LI-Remote