We're looking for an experienced seller to join the Media & Entertainment vertical of our Large Customer Sales team in NYC. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in person in New York City.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications:

• 8-10+ years of experience in digital media with at least 3-5+ years of experience in sales, Entertainment client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We're looking for an experienced seller to join the Retail vertical of our Large Customer Sales team. As a Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in person in Chicago or New York City.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications:

• 5+ years of experience in digital media with at least 1-3 years of experience in sales
• Reddit first approach
• Ability to develop relationships within the agency and client direct space
• Proven experience managing relationships up through C-level executives on their marketing strategy
• Experience owning partnerships with complex enterprise Retail organizations
• Deep ads industry expertise within relevant verticals, product types, and/or measurement solutions
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated high achievement against sales targets
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-hybrid

We're looking for an experienced seller to join the Retail vertical of our Large Customer Sales team. As a Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in person in Chicago or New York City.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications:

• 5+ years of experience in digital media with at least 1-3 years of experience in sales
• Reddit first approach
• Ability to develop relationships within the agency and client direct space
• Proven experience managing relationships up through C-level executives on their marketing strategy
• Experience owning partnerships with complex enterprise Retail organizations
• Deep ads industry expertise within relevant verticals, product types, and/or measurement solutions
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated high achievement against sales targets
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-hybrid

We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our Chicago office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for a Senior Client Account Manager for the Travel vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. 

Please note that this role is required to be based in New York City.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Required Qualifications:

• 8+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of digital measurement, tracking fundamentals, and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-hybrid

We're looking for an experienced seller to join the Retail vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in person in New York City.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications:

• 12+ years of experience in digital media with at least 7+ years of experience in sales, Retail client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-hybrid

We're looking for an experienced seller to join the Travel vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in person in New York City or Chicago.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 12+ years of experience in digital media with at least 7+ years of experience in sales, Travel client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our NYC office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for an experienced seller to join the Pharma vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City or San Francisco.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications:

• 12+ years of experience in digital media, with at least 7+ years of experience in sales, Pharma client experience preferred
• Experience owning partnerships with complex enterprise Pharma organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for an experienced seller to join the Travel vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in person in New York City or Chicago.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 12+ years of experience in digital media with at least 7+ years of experience in sales, Travel client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We're looking for an experienced seller to join the Pharma vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City or San Francisco.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications:

• 12+ years of experience in digital media, with at least 7+ years of experience in sales, Pharma client experience preferred
• Experience owning partnerships with complex enterprise Pharma organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

As an Agency Development Partnerships Lead I at Reddit, you will support and execute partnership initiatives for HoldCos and Independent Agencies. As the day-to-day owner of the relationship across assigned teams, you will focus on operational excellence, execution of partnership plans, and driving measurable outcomes.

You will translate broader agency strategy into actionable quarterly plans, manage execution across internal and external stakeholders, and ensure initiatives are delivered on time and aligned to revenue goals. This role is ideal for a detail-oriented, collaborative operator who thrives in managing complex work streams and strengthening working- and mid-level agency relationships.

Location: NYC office.

Responsibilities:

• Serve as Reddit’s primary day-to-day liaison for assigned HoldCo/Indy teams, supporting the development and execution of partnership programs
• Draft and execute quarterly work plans aligned to broader annual agency strategy
• Support the build and implementation of Agency Development annual and quarterly plans for assigned agencies
• Own project management of partnership initiatives, including tracking milestones, monitoring progress, and reporting on performance against annual goals
• Partner with Activations and Enablement teams to support the execution of educational programs and training initiatives using internal and external insights
• Collaborate cross-functionally with Sales, Product, Measurement, Marketing, and Insights teams to ensure seamless delivery of programs
• Help structure media and creative best practices to support improved client outcomes
• Maintain strong working relationships with mid-level agency stakeholders to drive adoption of Reddit solutions
• Provide ongoing feedback from agency partners to internal teams to inform product, measurement, and go-to-market improvements

Required Qualifications:

• 6–8 years of experience in digital media, agency partnerships, sales support, or account management
• Experience working with agency holding companies, preferably within the Omnicom ecosystem
• Proven ability to manage projects, track performance, and execute against defined objectives
• Strong relationship management skills with experience engaging mid-level agency stakeholders
• Highly organized with the ability to manage multiple initiatives simultaneously
• Collaborative and solutions-oriented mindset
• Strong written and verbal communication skills
• Adaptable and comfortable operating in a fast-paced, cross-functional environment

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City, San Francisco, or Seattle.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 8-10+ years of experience in digital media, with at least 3-5+ years of experience in sales, Consumer Tech or Retail client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City, San Francisco, or Seattle.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 8-10+ years of experience in digital media, with at least 3-5+ years of experience in sales, Consumer Tech or Retail client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York. 

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 12+ years of experience in digital media, with at least 7+ years of experience in sales, Tech client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City, San Francisco, or Seattle.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 8-10+ years of experience in digital media, with at least 3-5+ years of experience in sales, Consumer Tech or Retail client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

The Global Strategic Accounts (GSA) team is an essential and strategic group focused on the largest advertisers and agencies in the world to help them drive business growth powered by the best of Reddit.

We’re seeking a Client Account Manager to operate at the center of Reddit’s most strategic global technology partnerships, partnering closely with Senior Client Partners to drive execution, optimization, and sustained growth across a complex, high-visibility book of business. This role blends operator rigor with strategic influence: leading global campaign orchestration, building the playbooks that scale success across markets, and delivering rigorous, exportable measurement that proves business impact and unlocks future investment. Acting as a connective tissue across clients, agencies, and cross-functional teams, you will help translate bold partnership strategies into executable programs that accelerate adoption, deliver outcomes, and codify what “great” looks like for Reddit’s largest global advertisers.

This role is required to be based out of New York.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your client's marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 7-12 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for an experienced seller to join the Telco of our Global Strategic Accounts team. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end — leading joint business planning, global strategy, and cross-regional execution

This role is required to be based in person in New York City.

Responsibilities:

• Orchestrate and deepen multi-market relationships with C-suite executives and Global Agency Leads to drive sustainable, long-term global revenue growth
• Design and execute global joint business plans that align Reddit’s capabilities with the partner’s overarching global business pillars and annual reports
• Serve as a global consultant, providing proactive advice to address macro-industry trends and global consumer behavior.
• Identify untapped international territories and strategically position Reddit as a foundational element of our partner’s global media mix
• Own the global-to-local strategy, ensuring that high-level global frameworks are effectively localized and executed by regional teams across AMER, EMEA, and APAC
• Manage the end-to-end presentation of complex global strategies and ensure a unified voice across all partner touchpoints
• Act as the global lead for high-stakes platform updates, crisis management, and international product rollouts, ensuring consistency in communication across all global markets
• Shape the global product roadmap by synthesizing complex, multi-market feedback and identifying scalable feature gaps that impact the partner's worldwide operations
• Act as a global thought leader by representing Reddit at major international industry forums and within partner internal global summits
• Drive cross-functional synergy by building deep internal alliances with Product, Engineering, and Marketing to unlock "first-to-market" beta opportunities for global partners
• Mentor and scale global expertise across the organization, elevating the strategic rigor of the broader sales team through the lens of global account management

Required Qualifications:

• 12+ years of experience in digital media with at least 7+ years of experience in sales, Telco global partner management experience is preferred
• Expertise in orchestrating global partnerships for Fortune 500/Global 2000 organizations
• Proven ability to lead matrixed internal teams, coordinating across regional sales, product, and engineering functions to deliver a unified global strategy
• Experience leading high-impact global initiatives, such as "first-to-market" international betas or cross-functional product steering committees that shape the platform's global roadmap
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For New York Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

YOUR ROLE 

We are searching of our next Programmatic Buyer to join our One Marketplace team. Here is a snapshot of your day-to-day:

• Partners with One Marketplace team to strategize programmatic tactics, technology and make budget recommendations. 
• Analyzes and interprets campaign performance and provide creative optimizations.
• Client communication, offering recommendations and tactics.
• Manages and follows QA processes.
• Research emerging opportunities in the ecosystem that will drive client value and performance.
• Enthusiastically teaches and coaches others on systems, tools, processes, etc.
• Troubleshoots technology and potential issues.

 REQUIREMENTS

• 2+ years of experience in the day-to-day programmatic campaign management, working across multiple DSPs (The Trade Desk, DV360, etc).
• You’re a teacher at heart and have already successfully managed others
• You’re not shy and enjoy building relationships with clients and know to manage up.
• A strong passion for the craft, including campaign optimization and understanding the levers that drive performance.
• Previous media or advertising agency experience (preferred)

This role is New York based - we offer a hybrid work setting, with the flexibility to work in office and from home.  Salary range of 65-75k. Compensation is determined on the skills, qualifications, tenure in the industry and experience of the applicant along with the requirements of the position

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For New York Only - The estimated annual salary for this position is between $195,000 - $408,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

We are seeking an ambitious, highly experienced programmatic leader to join our Partnerships team and lead our inventory curation efforts. This role is both strategic and executional, responsible for building and scaling our curation business while remaining deeply hands-on in campaign and deal execution. 

As a senior leader, you will own media decisioning across our curated inventory products ensuring performance, scalability, and accuracy across all SSP integrations. You will operate as the connective tissue between Partnerships, Trading, Sales, and Analytics, bringing both a deep understanding of the supply ecosystem and a strong operator mindset. 

This is a unique opportunity to help build a new and high-growth business line within the company. We are looking for a true inventory expert: someone who understands supply, data, and deal mechanics inside and out, and can translate that into scalable, revenue-driving solutions. This role is hybrid out of our New York City office.

Key Responsibilities 

• Build and scale curated supply solutions across the Zeta DSP 

• Define and evolve the curation strategy, including packaging and go-to-market approach 

• Identify new opportunities to leverage data, inventory, and partnerships to drive incremental revenue 

• Establish best practices and scalable processes for curation across the organization 

• Own the full deal lifecycle: setup, QA, launch, optimization, and troubleshooting 

• Create and manage Deal IDs (PMP, PG, curated deals) across SSPs 

• Ensure accurate implementation of targeting, data signals, and deal parameters 

• Monitor performance in real time and optimize for delivery, win rate, CPM efficiency, and campaign KPIs 

• Work directly in-platform to execute and optimize the deals in tandem with the Traders  

• Serve as a subject matter expert across all integrated SSP platforms 

• Partner with SSPs and our internal Data Cloud team to develop data-driven, performance-optimized inventory packages 

• Evaluate supply quality, pricing, and performance to inform deal structuring 

• Manage inbound data processes with Product/Tech and ensure seamless integration into curated deals 

• Collaborate with Sales and Strategy to align curated offerings with client needs and revenue goals 

• Analyze deal and inventory performance to identify trends and optimization opportunities 

• Use data to inform decision-making across supply selection, packaging, and pricing 

• Develop frameworks for measuring success of curated inventory and ensuring continuous improvement 

Required Experience 

• 6–10+ years of experience in programmatic advertising, with a strong focus on supply, trading, or inventory partnerships 

• Deep expertise in the programmatic ecosystem, including DSPs, SSPs, and deal-based buying (PMPs, PG, curated marketplaces) 

• Proven hands-on experience activating and optimizing Deal IDs across multiple SSPs 

• Strong understanding of the bidstream, ORTB, and auction dynamics 

• Experience evaluating inventory quality, negotiating pricing, and structuring deals 

• Technical fluency with data workflows, APIs, and optimization methodologies 

• Advanced analytical skills (Excel required; SQL a plus) 

• Strong communication, negotiation, and stakeholder management skills 

• Highly detail-oriented with strong operational rigor 

• Bachelor’s degree required 

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $120,000 - $150,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-MR1

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Why Hover wants you

Hover's Customer Experience team is at an inflection point. We've built an exceptional foundation — industry-leading response times, strong CSAT, and a BPO (outsourced) model that handles significant volume. But the next two years require a step change: usage and case volumes are growing quickly, and our vision is that AI will grow to handle 50%+ of total volume.  This requires extensive work across systems, knowledge infrastructure, etc.

Your role will be to build and run our ‘agent team’ alongside our human specialist teams, growing its coverage of our cases to that 50%+ goal and thus preserving our human team’s time and attention to focus on the kinds of cases and situations where their deep expertise and attention is needed.  If you've done 0-to-1 work before, have strong opinions about what good AI QA looks like, and care deeply about how knowledge infrastructure feeds intelligent systems — this is your role.

Our Inbound CX team handles thousands of support conversations per week across phone, chat, and email, serving both self-serve (Product Led Growth) and enterprise (Sales Led Growth) customers. The team includes US-based Senior Specialists who handle our most complex and relationship-critical cases and offshore BPO teams that handle the majority of inbound volume.

You will work in close partnership with GTM Systems Engineering, Analytics Engineering, Revenue Enablement, and other cross functional teams to get the assistance you need building out the knobs and levers that help you run this ‘agent team’ day to day and hit our core operational KPIs.

You will contribute by

This is a rare 0–1 opportunity to define how Hover scales customer experience through AI. You’ll own the full automation roadmap and build systems that directly impact how thousands of customers get help every week.

Some of your core responsibilities include:

• Own the team’s customer-facing agentic bot end-to-end: prompt refinement, escalation logic, routing rules, and ongoing QA calibration
• Design and iterate on human-in-the-loop (HITL) workflows that combine AI-drafted responses with rep review and editing
• Build and maintain Hover's knowledge infrastructure: Guru internal KB, AI-ready support articles, BPO onboarding materials, and documentation standards
• Lead LLM tooling strategy for CX: evaluate tools, configure integrations, and deploy solutions that improve response quality and reduce manual effort
• Define, instrument, and report on all AI performance KPIs: deflection rate, AI CSAT, escalation accuracy, HITL quality score, and KB coverage
• You will act as the connective layer across CX, Engineering, GTM Systems, and Analytics—translating customer needs into scalable AI systems
• Enable BPO and US Specialist teams to work effectively alongside AI tools — training, documentation, and ongoing calibration

Your background includes

• 4+ years of experience in Customer Experience, Support, or Operations
• Day to day building experience with complex AI/LLM powered workflows – prompt and context engineering, data structures, knowledge management, integrations, evaluations, etc.
• Deep experience in the ‘customer support’ world, whether having been a rep yourself, led teams of reps, or partnered extensively for years in a closely supporting manner (engineering, analytics, operations, etc.)
• Experience navigating systems integrations, including comfort working with APIs, webhooks, and the connective tissue between SaaS platforms
• Hands-on QA and Eval experience — you know what good looks like, you can define rubrics, and you can calibrate teams against them
• Data fluency & analytical toolkit — comfortable pulling reports, defining metrics, and using data to make the case for what to build next
• Strong communication skills — you can explain AI systems and their tradeoffs to non-technical stakeholders, and you work fluidly across CX, Engineering, and BizOps

Nice to have

• Direct experience with Intercom, Fin bot, or similar AI-first support platforms
• Experience with Guru or similar internal knowledge tools
• Background in BPO or offshore CX environments
• Familiarity with Salesforce as a data source for CX routing and personalization

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $132,000 - $163,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

Location: Remote (For Non-Local) or Hybrid (Local to NYC, Denver, or Charlotte) 

Position Summary:

The Account Manager, PBM is responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations. Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent.

Position Responsibilities:

• Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business  

• Support implementation as a critical member of the client management teams with all day-to-day client requirements 

• Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations 

• Analyze incoming client requests and work with internal and external teams to complete required plan documentation 

• Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent 

• Lead pre- and post-implementation quality assurance and testing to validate coding accuracy 

• Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address 

• Travel requirements not to exceed 25% 

• Handle and resolve sponsor and member issues, escalating as needed 

• Research and respond to claims processing and system configuration inquiries 

• Coordinate integration of other data inputs into client management processes 

• Collaborate cross functionally to support general client operations, as required 

• Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support 

• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Qualifications:

• Undergraduate bachelor’s degree, with record of strong academic performance 

• 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare 

• Track record of building trusting internal and external relationships 

• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables 

• Experience working with structured and unstructured data 

• Proficient in Microsoft Office, SQL a bonus 

• Ability to balance multiple complex projects simultaneously 

• Exceptional written and verbal communication skills 

• Extremely flexible, highly organized, and able to shift priorities easily 

• Attention to detail & commitment to delivering high quality work product 

Visa Sponsorship: Capital Rx does not provide sponsorship to any candidates. This includes, but is not limited to those that require H1-B, TN, OPT, etc. Candidates must have authorization to work in the US at the time of application and throughout employment. 

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. 

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

Position Summary: 

Join our mission to infuse cutting-edge AI/ML/GenAI into pharmacy benefits as a Machine Learning Engineer.  We are looking for a software engineer with machine learning expertise to join us in expanding our AI capabilities, enabling increased productivity and magical experiences in our products and services. 

In this role you will be expected to design and implement complex AI systems that leverage ML models for NLP, NLG, multimodal data analysis, chatbots, and RAG-based QnA. The ideal candidate should be passionate about applying AI/ML concepts to difficult problems and develop scalable solutions. We want people who like working in a collaborative team environment and enjoy creating practical, efficient, and high-performance software that leverages Large Language Models (LLM), Multimodal Language Models(MLM), and other ML models and techniques to build amazing capabilities for our customers, partners, and employees. Most importantly, we are a mission-oriented, high-growth startup and we are looking for folks that are excited to be part of our journey to make lasting impact towards transforming healthcare. 

Responsibilities: 

• Develop and productionize machine learning (ML) solutions in the fields of Document understanding, Search and QnA, GenAI, Virtual Agents, etc. 

• Develop and maintain backend services using Python, focusing on AI-driven applications. 

• Design and implement APIs for seamless integration with AI models and services. 

• Develop tools for large-scale data processing and ETL and contribute to extracting insights from data to help guide ML systems development 

• Participate in code reviews, testing, and quality assurance processes. 

• Troubleshoot and resolve technical issues related to AI model, integration, deployment and backend services. 

• Develop algorithms to ensure the integrity and robustness of ML solutions by developing automated testing and validation processes. 

• Document and communicate development processes and implementation details with peers and supervisors 

• Ensure the security and compliance of healthcare data, adhering to HIPAA regulations. 

Required Qualifications: 

• Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related quantitative field. 

• 2+ years experience in the industry with a strong focus on ML solutions development and production deployment is a plus. 

• Good understanding of Machine Learning fundamentals such as Deep Neural Networks, Transformer-based LLM and MLMs, Boosted or standard decision trees, RAG, etc.  

• Strong grasp of OOP, Design Patterns, efficient algorithms, and quality software development. 

• Proficiency in Python and familiarity with ML libraries such as PyTorch. 

• Familiarity with GenAI services such as OpenAI GPT, Anthropic Claude, Google Gemma etc. Some experience in developing and fine-tuning prompts on any of the GenAI services is a plus. 

• Excellent problem-solving skills, attention to detail, and a strong capacity for logical thinking. 

• The ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment. 

• Good written communication skills that enable collaboration in a remote environment. 

Location: Remote (For Non-Local) or Hybrid (Local to NYC area or Denver, CO)

Position Summary:

As a member of the Enterprise Solutions team, you will play a critical role in contributing to the success of Judi Health’s customers leveraging Judi, our Enterprise Health Platform, to service their own pharmacy administrative needs. The Enterprise Solutions team seeks individuals who are passionate to change the landscape of claims processing while providing superior service. This individual will hold responsibility for the setup and ongoing maintenance of accumulator, claims and override data in Judi.

Position Responsibilities:

• Accountable for configuration, load, and maintenance of data from previous adjudication systems into Judi.
• Provide customers with subject matter expertise in Judi’s capabilities, ensuring successful migration to the adjudication platform, with parity of all logic and initiatives.
• Devise a repeatable process for implementing data in Judi, establishing key milestones, and maintaining up to date project plan.
• Build and maintain trusting relationships with customers through superior customer service, meeting or exceeded service level metrics.
• Perform QA and claims testing to validate that data loads yield appropriate adjudication results.
• Partner with Analytics colleagues to author automated/manual test cases and monitoring processes for configurations and data loads.
• Proactively identify execution risks around build status and defects, partnering with internal Product teams and clients to surface mitigation strategies.
• Contribute to playbooks/templates that scale configurations for future client onboardings.
• Take charge of critical issues or problems to key stakeholders, ensuring swift resolution and communication within service level agreements.
• Certain times of year may require meeting participation, travel, service support or other requirements outside of standard business hours, including weekends.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Minimum Qualifications:

• 1+ years of experience in an Analyst role, Software Engineering role or related work experience
• 1+ year of PBM or Health Plan operations experience handling adjudication configurations.
• Experience performing complex analyses on large sets of data
• Knowledge of data management, statistics, modeling
• Experience working with structured and unstructured data
• Proficient in SQL, JSON, Java, R, Excel, and other data visualization tools
• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables.
• Exceptional project / time management, prioritization, and organizational skills to ensure customer satisfaction.
• Ability to shift between competing priorities and meet organizational goals.
• Excellent verbal, written, interpersonal and presentation skills.
• Ability to work effectively with virtual teams.
• Ability to travel 5-10%.

Preferred Qualifications:

• Bachelor's Degree preferred, or equivalent combination of education, training, and experience.

• Experience working with AWS Redshift

Position Overview  

Align is seeking an experienced BIM Revit Specialist with strong experience modeling electrical systems and a proven background supporting large-scale building projects.  

This is a hands-on Revit production role focused on building and modifying coordinated models, working across disciplines, and producing construction-ready documentation used by field teams. 

The ideal candidate understands how electrical systems are installed in the field and can apply that knowledge when routing and coordinating systems within multi-disciplined BIM environments (architectural, structural, and MEP). Candidates with electrical construction, field installation, or trade backgrounds who have moved into BIM/VDC are strongly encouraged to apply.  

Direct data center project experience is strongly preferred. Candidates with strong electrical BIM experience on large-scale commercial, industrial, or mission-critical projects are also encouraged to apply. 

This role focuses on modeling electrical systems for complex infrastructure projects, including electrical conduit routing, cable tray layouts, power distribution layouts, and related construction documentation.  

• This role is based out of our Plano office and follows a hybrid schedule, with in-office collaboration on Tuesdays and Thursdays. 
• This is a full-time, salaried position offering $110,000 - $130,000+, full benefits, PTO, training, and performance-based bonuses.   

Key Qualifications     

• 4+ years of professional Revit modeling experience supporting large-scale building projects  
• Experience modeling electrical systems such as conduit routing, cable tray, or power distribution 
• Experience with or exposure to data center/white space environments 
• Experience working in multi-discipline BIM environments (architectural, structural, MEP) 
• Experience working in shared Revit models (work-sharing) 
• Strong model troubleshooting and coordination skills 
• Experience with quality control and revision tracking in production environments 
• Ability to interpret markups and execute design intent  
• Strong communication skills across project teams 

Preferred Qualifications  

• Direct data center project experience strongly preferred  
• Familiarity with power distribution layouts and one-line diagrams  
• Experience with Navisworks or similar clash detection tools 
• AutoCAD familiarity 
• Experience with constructability-driven modeling or prefab workflows  
• Field or electrical construction experience 

Responsibilities  

• Build and maintain Revit models for electrical systems on complex projects 
• Produce coordinated shop drawings and installation deliverables 
• Update models based on design and coordination changes 
• Identify and help resolve coordination issues with other trades 
• Work closely with architectural, structural, and MEP teams 
• Contribute to drafting standards and workflow consistency 
• Support design reviews and overall project execution  
• Model conduit routing, cable tray layouts, and power distribution systems with constructability in mind 

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. 

Tier 3  

PM26 

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Staff Product Designer, you will lead and own design in our Core product area, focused on empowering beauty and wellness businesses to operate and grow with seamless, reliable tools. You’ll own the strategy and execution of key product experiences together with your Product and Engineering counterparts—from scheduling needs and client and team management to payment processing. As AI reshapes how products are built and experienced, you'll play a central role in defining how intelligent features show up for our customers, thoughtfully, usefully, and in a way that feels native to the GlossGenius experience. Our ideal candidate will be able to craft a diverse set of creative solutions to complex product design problems by working with our product team and leadership in Core Product.

You must be commutable to our NYC headquarters office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Own the entire design process, from strategy to execution, of your product area
• Work on the user experience across Core product features within the GlossGenius app
• Own the end-to-end process for solving UX/UI design problems: ideate, conceptualize, test, and refine
• Construct user flows, wireframes, and prototypes that effectively communicate design concepts
• Identify and design AI-powered product experiences that meaningfully reduce friction for small business owners
• Lead user interviews to better understand customer needs to help inform the product design strategy
• Collaborate with cross-functional teams of product managers, software and QA engineers, customer success managers, and marketers to design intuitive and engaging user experiences for GlossGenius' customers
• Deliver products that are recognized as the best in the industry by understanding GlossGenius’s strategic and competitive position
• Take initiative in thinking of new ways our users can interact with GlossGenius

What We’re Looking For 

• 7+ years of experience in a Product Design/UX/UI or related role; prior experience designing booking platforms, scheduling tools, team management, or financial/payment products is a strong plus
• Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
• Experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
• Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
• Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their needs
• Experience navigating ambiguous high-growth, fast-paced product-driven environments

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York is between $215,000-$258,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

About The Role

As a Manager of Sales Development, you will lead our exceptional, high agency team to achieve ambitious objectives to drive overwhelming demand for our data activation platform, develop the future leaders of our company, and grow our brand recognition in the market.  You will report into our Head of Sales Development. 

This role is perfect for a leader who is passionate about building and scaling outbound programs, coaching talent, and partnering cross-functionally to drive meaningful pipeline at the top of the funnel.  In this role, you’ll be responsible for hiring, developing, and managing a team who are focused on engaging a range of personas at some of the world’s most impactful companies. 

We’re looking for an experienced and people-driven sales leader who has the skills to effectively drive progress toward our sales organization’s ambitious and challenging objectives. You are strongly aligned with our values and bring a high sense of ownership to your work at Hightouch.

This is a hybrid role in our Chelsea, NYC office or Denver, CO office. 

What You’ll Do

• Hire, train, and develop a team of outbound SDRs
• Coach your team on prospecting and campaign development through 1:1s, call reviews, email coaching, and other formats as needed
• Monitor and report on the team’s performance against input and output metrics
• Work closely with Sales and Marketing leadership on demand generation strategy, sales play development, messaging, and more
• Support the sales leadership in defining the team’s operating model, targets, and headcount needs

What We’re Looking For

• 5+ years of experience in sales with 2+ years of experience leading a sales development function in B2B SaaS focused on outbound opportunities
• Strong analytical skills and passion for digging through data to assess team + business performance.
• Proven track record of team quota attainment.
• Passion for hiring and developing people early in their careers.
• Experience supporting teams working across Enterprise and Mid-Market segments.
• Enthusiasm for wearing many hats, you’re happy to hop on a cold call as well as inspecting message quality and call recordings.
• Experience creating a team culture of collaboration and winning.

Bonus If You Have

• Experience using sales tools such as Outreach, Gong, LinkedIn Sales Navigator, etc.
• Previous closing experience as an Account Executive.
• Have worked in sales at an early or growth stage technology startup.

Compensation

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

As an Associate Solutions Engineer (ASE), you will partner with our global Solutions Engineering (SE) team to craft customer-centric solutions for business and IT leaders in every industry. 

To best prepare you for this full-time role, Box is inviting you to join our 6-month intensive training program, the ASE Academy, which is designed to teach you the tools and tactics that serve as the foundation to be a successful Solutions Engineer at Box. Throughout the program, you will receive comprehensive training focused on both technical and professional skill development, and you will have opportunities to practice these skills while supporting the needs of the business. By the end of the academy, you will have demonstrated proficiency with the Box product, and comfortability presenting the value of our solution for specific business challenges. 

Upon completion of the Academy, you will continue your development as an Associate Solutions Engineer, leveraging your product expertise to help our customers — and our internal employees — better understand the value of the Box platform.

WHAT YOU'LL DO 

• Collaborate with colleagues using a modern suite of SaaS business applications (Box, Salesforce, Slack, Zoom, etc.)

• Develop your professional and technical skills by completing the ASE Academy and continuing into a full-time ASE position

• Become an expert on the Box platform (web, mobile, desktop, and APIs)

• Get hands-on experience building and utilizing Box AI Agents

• Partner with SEs on strategic opportunities to ensure our technology is a good fit for our customers

• Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how Box can solve them

• Deliver product demonstrations to our customers and our internal teams

WHO YOU ARE 

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• Associate or Bachelor’s Degree - open to Spring 2026 graduates

• 1+ year cumulative experience in a customer-facing or service-oriented role

• Demonstrated interest in learning new technology and leveraging it to solve challenges

• Ambition and desire to pursue a career in technical sales

• A team player who thrives on collaboration

• Highly motivated, driven and self-starting individual with a positive attitude

• Engaging communicator who is comfortable delivering presentations

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#Li-Hybrid

About this role

We are looking for a highly analytical and resourceful Growth Marketing Manager to drive the execution of our paid social and retargeting programs. This is an experimentation-heavy role focused on advancing a broad range of growth initiatives, from scaling Faire’s paid retargeting program to launching brand acquisition tests. Additionally, the role will support day-to-day paid social campaign management to ensure we hit KPI goals through the optimization of key performance levers. The ideal candidate is a scrappy, metrics-driven self-starter who is well-versed in the Meta platform and other paid social platforms, is comfortable managing campaigns with some guidance, and is eager to continuously explore new ways to incorporate AI into their workflows for increased efficiency. The ideal candidate is plugged into the social media landscape, staying current with creative trends and innovative campaigns from other companies to introduce fresh ideas. Has a track record of using AI tools to automate team workflows, accelerate creative testing, and launch new channel experiments with minimal engineering or analytics support.

What you’ll do 

• Execute and scale retargeting campaigns to drive repeat retailer purchases and improve retention, while maintaining strict efficiency goals.
• Assist in the day-to-day operations of our paid social program to analyze daily campaign performance and explore optimization opportunities (e.g. creatives, bidding, landing pages) in order to hit weekly KPI targets focused on maximizing user growth while maintaining efficient acquisition costs
• Lead the execution of new high-impact pilot growth projects that require quick implementation and are not yet a part of our evergreen programs.
• Identify opportunities to leverage AI and automation tools to streamline campaign processes, reporting and experimentation workflows.
• Collaborate with cross-functional teams to tackle a variety of challenges including troubleshooting tracking issues, coordinating with creative teams, and identifying resourceful, data-driven solutions to achieve KPI goals.

Qualifications

• 3-5 years direct, hands-on experience managing medium scale campaigns on Meta and other paid social channels with focus on optimizing for down-funnel metrics. 
• Strong understanding of paid marketing metrics (CPM, CTR, CVR) and the appropriate levers to pull in different scenarios 
• Proficiency with marketing automation tools for optimizing and making bulk campaign changes (e.g. Smartly, Hunch, Omneky) 
• Highly analytical with a structured approach to solving problems. Proficient in analyzing large datasets through Excel and/or SQL and data visualization tools (e.g. Mode and Tableau)
• Experience using AI and automation to improve workflows and output quality such as campaign QA and analytics
• Track record as a fast learner with a knack for creative and technical solutions.
• Familiarity with AB testing and incrementality testing 
• Experience using paid marketing for retargeting and reengagement a strong plus 
• Experience in a two-sided marketplace or with products aimed at small business owners is a strong plus
• Experience in managing a cross-border program is a plus
• Ability to thrive in a fast-paced, constantly changing environment, with the agility and flexibility to balance multiple priorities simultaneously

San Francisco: the pay range for this role is $118,500 to $163,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About the Role

Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less.

As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again.

This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up.

The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves.

You Will

• Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development.
• Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar.
• Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in.
• Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion.
• Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional.
• Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place.
• Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.

About you

• Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly
• Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly
• Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible
• Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people
• NYC-based preferred; open to remote for the right candidate

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a Senior Data Governance Analyst to drive data literacy across FanDuel.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Should Represent the Data Governance team in discussions with technical and business stakeholders globally as a subject matter expert on our toolkit and roadmap
• Support metadata management processes and standards across all of the data domains to ensure data integrity and standardization
• Promote a culture of data governance by developing partnerships with data owners and stewards to promote data governance best practices
• Outline and help implement data governance performance and standards, while developing and implementing operating plans to achieve those standards via audits, automation and processes
• Identify and communicate improvements in the design and effectiveness of key controls and processes including automation
• Serve as a SME on product interface and capabilities for select data domains
• Understand business requirements, translating them into actionable specifications including how data should be governed

THE STATS
What we're looking for in our next teammate

• BA or BS in Information Systems, CS, Data Management or Analysis or similar is desired.
• 5+ years’ experience in a data driven function and role such as a data governance analyst, quality assurance analyst, product owner, data analyst, or similar role diligently applying principles, practices, and theory
• Strong sense of ownership over deliverables, as this role will have end-to-end responsibilities for certain processes and procedures
• Good skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Excellent written and verbal communication skills. Able to communicate anywhere from the team level to C-level executives.
• Excellent collaboration skills and the ability to communicate business value and obtain buy-in for process and culture changes

Preferred:

• Minimum two years of experience in the technology industry, knowledge of clickstream datasets a plus.
• Experience with Data Governance tools such as Alation, Collibra, Informatica, etc.
• Experience with Data Quality tools and/or Data Classification tools
• High familiarity with data platforms and applications such as S3, Databricks, Snowflake, Redshift, Airflow and BI Tools such as Tableau, Looker, Microstrategy
• Proficiency with Python, Pyspark or SQL
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.
  
  

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $138,000 - $181,650 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid 

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a Senior Data Governance Analyst to drive data literacy across FanDuel.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Should Represent the Data Governance team in discussions with technical and business stakeholders globally as a subject matter expert on our toolkit and roadmap
• Support metadata management processes and standards across all of the data domains to ensure data integrity and standardization
• Promote a culture of data governance by developing partnerships with data owners and stewards to promote data governance best practices
• Outline and help implement data governance performance and standards, while developing and implementing operating plans to achieve those standards via audits, automation and processes
• Identify and communicate improvements in the design and effectiveness of key controls and processes including automation
• Serve as a SME on product interface and capabilities for select data domains
• Understand business requirements, translating them into actionable specifications including how data should be governed

THE STATS
What we're looking for in our next teammate

• BA or BS in Information Systems, CS, Data Management or Analysis or similar is desired.
• 5+ years’ experience in a data driven function and role such as a data governance analyst, quality assurance analyst, product owner, data analyst, or similar role diligently applying principles, practices, and theory
• Strong sense of ownership over deliverables, as this role will have end-to-end responsibilities for certain processes and procedures
• Good skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Excellent written and verbal communication skills. Able to communicate anywhere from the team level to C-level executives.
• Excellent collaboration skills and the ability to communicate business value and obtain buy-in for process and culture changes

Preferred:

• Minimum two years of experience in the technology industry, knowledge of clickstream datasets a plus.
• Experience with Data Governance tools such as Alation, Collibra, Informatica, etc.
• Experience with Data Quality tools and/or Data Classification tools
• High familiarity with data platforms and applications such as S3, Databricks, Snowflake, Redshift, Airflow and BI Tools such as Tableau, Looker, Microstrategy
• Proficiency with Python, Pyspark or SQL
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.
  
  

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $138,000 - $181,650 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid 

As an expert in the field, you will have ownership in shaping our global ER strategy. You won't just be managing cases; you'll be the architect of how Reddit balances global compliance with a community-first culture. We are looking for an experienced Global Employee Relations Lead to join our HRBP & Organisational Development team, a sub function of our wider People & Culture team (P&C). 

As a subject matter expect you will own impact on how we manage and deliver a best in class people and leadership experience through employee relations matters. Promoting a values led culture across our truly global workforce, including 12 global “places” aka where we work in office and beyond to where our employees live.

If you’re looking to positively and directly impact an already awesome company culture, and influence and execute Reddit’s Employee Relations strategy, we’d like to hear from you!

Role Description:

As a Global ER Partner, you’ll lead complex ER cases, provide expert advice, and develop frameworks that empower our leaders and employees to do their best work. Reporting to the Director HRBP, International and working closely with HRBPs, senior stakeholders and our Legal team, your contributions will strengthen performance impact and enhance the employee experience.

This collaborative position lets you operate across regions, leveraging your smart thinking, solid communication skills, employment law expertise and solution oriented focus in a global organisation.

Responsibilities:

• Lead the management of ER matters end to end, including disciplinary matters, grievances, policy investigations 
• Advise and support managers on managing long term leaves of absence and underperformance cases with care and efficiency.
• Create and maintain country specific ER resources, including toolkits, templates and process guides. 
• Tracking and logging cases to ensure accurate reporting and compliance with audit requirements.
• Partner with HRBPs to identify trends in ER matters, contributing to the design and delivery of business targeted initiatives such as workshops and training to enhance people management skills.
• Collaborate with Legal and external counsel to seek employment related advice where needed.
• Provide expert guidance on organisational changes, including managing risks and people impacts across regions.
• Support HRBPs with sensitive and complex matters such as severance, redundancies and settlement agreements.
• Offer mediation and conflict resolution support where required.
• Partner with the HR Operations and Legal teams to develop and update Employee Handbooks and policies across regions.

Required Experience:

• You have at least 8+ years total HR / 4+ years specialized ER experience with exposure to complex end to end casework in a global business.
• Expert-level fluency with current European (UK, Ireland, Netherlands, German, Italian) & US employment laws and practice, wanting to explore employee relations in global contexts and cross-border management best practices. 
• Knowledge of employment laws and practice in our other global locations (APAC) is preferred.
• You can thrive in an outcome focused environment and are resourceful.
• You’re a relationship builder. You handle difficult conversations with understanding, diplomacy and professionalism.
• An ability to maintain confidentiality on sensitive matters and build relationships with stakeholders at all levels.
• Effective time management to ensure cases are managed in alignment with SLAs.
• An ability to work with little supervision and handle responsibilities in a global organization while communicating with stakeholders around the world.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

The Experience Team at Reddit builds and provides inclusive, intentional interactions and workplace design. Our team works together to create opportunities with inclusion and thoughtfulness top of mind, from our workplaces to moments of connection. Everything we build is rooted in supporting our employees (we call them Snoos) by providing opportunities for them to do their best work through innovative workplaces and engagements. This role is part of the Experience team and will manage operations for the New York, Chicago, and Toronto offices, as well as oversee local team members. Our goal is to create a workplace that ensures our Snoos have a first-rate employee experience at Reddit – making their time here every bit as vibrant as the platform we support.

You are passionate about employee experience and making a positive impact on the workplace environment. You identify areas of improvement and proactively address them.  You pride yourself on your attention to detail, organization skills and ability to build relationships cross-functionally. You are the expert in the culture and employees in your local office(s). You are very familiar with working with external vendors. The ideal candidate will have experience working closely with local leadership, HR, IT, and other business leaders for implementation and execution of employee programming, specifically in fast-paced offices. 

This role will require in-person attendance at the New York City office Monday through Friday.

Responsibilities:

• Approach workplace operations strategy from a lens that will eye towards clarity, diversity, international audiences, & accessibility in the offices you support 
• Assign and manage tasks for the local Experience team members (4+) including project/task distribution
• Manage workplace operations, strategic development, and budget execution for Reddit’s (EST) regional offices.
• Support in all aspects of in-person meetings, events, and general Reddit engagements in the offices you support including intake meetings, vendor management, and feedback reports after event completion.
• Ideate, plan, and execute culture-building events within the office and local area for employees
• Support international customization of workplace programs, including employee perks.
• Responsible for creation of new workplace processes and management of the correct implementation.
• Oversee and maintain relationships with landlords, vendors (janitorial, security, reception, indoor plants, etc.) and internal partners such as IT, HR, and local leadership.
• Assist local Experience team with all high-visibility or company-wide projects.
• Maintain and update office documents as needed and ensure items are securely kept, current and accurate - this includes our Reddit Wiki page, expense reports, security policies, etc.
• Position will also include various ad-hoc projects and administrative tasks required to support the business and Experience team throughout the year.

Qualifications: 

• Minimum of 5 years of office coordination, administrative support or similar role; experience within a technology or startup environment strongly preferred 
• Minimum of three years previous experience as a People Leader 
• Previous experience working across a variety of timezones, cultures, and markets 
• A creative approach to your work balanced by a love of operational efficiency, with proven ability to juggle multiple projects and ambiguity.
• Excellent verbal and written communication skills
• Ability to operate under tight deadlines and time pressure.
• Ability to solve problems and ask clarifying questions to ensure understanding
• Google Suite experience such as Google Slides, Sheets, and Docs

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

Based in New York, Audax Private Debt is a leading debt capital partner for North American middle market companies. Since its inception in 2000, the firm has invested more than $44 billion in support of over 295 private equity sponsors. Audax Private Debt works collaboratively to build tailored financing solutions for its clients through a comprehensive range of offerings that includes first lien, stretch senior, unitranche, second lien, and subordinated debt, as well as equity co-investments. Audax Private Debt is an experienced and trusted partner with senior leadership averaging more than 26 years in private credit and 15 years working together at the firm through multiple economic cycles. For more information, please visit audaxprivatedebt.com or follow us on LinkedIn.

 POSITION SUMMARY:

As part of our continued growth, Audax Private Debt seeks an Analyst to join our Private Debt Portfolio Reporting Team.  The Team provides portfolio, operational, and financial reporting support to the Origination Debt investment, Investor Relations, and internal management teams.  The role will lead processes and manage systems that promote efficient and effective data capture and analysis, requiring coordination with the investment team, other members of Finance, and IT.

RESPONSIBILITIES:

Process development & implementation

• Identify operational improvements to maximize efficiency and build a scalable foundation for growth. Refine centralized databases and business intelligence processes to improve quality and control of data for reporting and analysis
• Work to evolve the team’s data strategy, including data governance and data lifecycle management
• Maintain and improve data integrity, run regular data screens, and educate team members across departments to ensure adherence to data entry best practices
• Execute data extraction, aggregation and standardization
• Assist in data consolidation and migration for system implementations
• Facilitate new reporting requests that help to monitor the performance of the portfolio

 Investor Relations due diligence

• Analyze investment performance and draft reports to prospective and existing limited partners in response to due diligence requests
• Compile investment data to complete templates requested by investors
• Create automation that will streamline the preparation of quarterly/annual investment updates and portfolio company write-ups for investors

Performance calculation & analysis

• Gross and net portfolio return attribution and comparative benchmark analysis
• Update monthly return and performance metric files for internal and external reporting
• Develop and convey executive level summaries and recommendations as needed
• Prepare and execute weekly and monthly reporting packages

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree in Finance, Accounting, Economics, or a related major; CPA or CFA a plus
• Minimum of 2 years of relevant professional experience required
• Experience with data warehouses, semantic modeling and business intelligence a plus
• Experience with PowerBI, Tabular Editor, Snowflake, SQL or Python a plus
• Advanced Excel user with experience with portfolio monitoring software (Dynamo, Anaplan, Allvue fka Black Mountain) a plus
• Proven history of process engineering and efficiency improvements with an understanding of alternative investments and private debt experience a plus
• Detail oriented with outstanding quality assurance and testing skills when working with large data sets
• Must have excellent communication skills, be able to work independently, adapt to change easily and quickly, make decisions, and be highly motivated
• Strong desire to perform at a high level and grow within the organization

 LOCATION: New York, NY. 4 days/week in office.  These in-office requirements may change based on the needs of the business. 

For New York City only: The base salary range for this position is $110,000- $130,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance.

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

As a Senior Analyst, Analytics engineering, you’ll enable our analytics community to get the most out of our data. You’ll support analysts of varying levels of scope and experience by building, maintaining, and governing a data warehouse of operational and financial data.

You’ll keep us on the cutting edge of AI-driven analytics by partnering with Data Ops to develop a semantic layer and various agents to facilitate faster, better, and more interpretable insights.

We're seeking someone based near one of the following cities: San Francisco, Salt Lake City, Chicago, or New York City.

RESPONSIBILITIES

• Develop and maintain data models in Snowflake with dbt
• Design and build a testing and alerting framework to improve data quality
• Create data governance/democratization policies to support the broader analyst community
• Design and build a self-service analytics AI framework, including both the semantic modeling and tooling architecture

Partner with Data Engineering to optimize data staging in Snowflake

QUALIFICATIONS 

• 4+ years of experience in data engineering, analytics, or data science
• A bachelor’s degree in Computer Science, Information Systems, Statistics, or another quantitative field
• Advanced SQL knowledge (experience with dbt is a plus)
• Moderate Python knowledge (JavaScript knowledge is a plus)
• Experience building complex data pipelines using engineering best practices in platforms like Airflow or Prefect

Strong organizational discipline and quality assurance skills

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $120,000 - $145,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

Senior Machine Learning Engineer - Model Evaluations, Public Sector

The Public Sector ML team at Scale deploys advanced AI systems—including LLMs, agentic models, and multimodal pipelines—into mission-critical government environments. We build evaluation frameworks that ensure these models operate reliably, safely, and effectively under real-world constraints. As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions.

You will:

• Develop and maintain automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge–based evaluations.
• Design test datasets and benchmarks to measure generalization, bias, explainability, and failure modes.
• Build evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing.
• Conduct comparative analyses of model architectures, training procedures, and evaluation outcomes.
• Implement tools for continuous monitoring, regression testing, and quality assurance for ML systems.
• Design and execute stress tests and red-teaming workflows to uncover vulnerabilities and edge cases.
• Collaborate with operations teams and subject matter experts to produce high-quality evaluation datasets.
• Comfortable with light travel (approximately 10%) for customer interaction and team needs.

This role will require an active security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• Experience in computer vision, deep learning, reinforcement learning, or NLP in production settings.
• Strong programming skills in Python; experience with TensorFlow or PyTorch.
• Background in algorithms, data structures, and object-oriented programming.
• Experience with LLM pipelines, simulation environments, or automated evaluation systems.
• Ability to convert research insights into measurable evaluation criteria.

Nice to haves:

• Graduate degree in CS, ML, or AI.
• Cloud experience (AWS, GCP) and model deployment experience.
• Experience with LLM evaluation, CV robustness, or RL validation.
• Knowledge of interpretability, adversarial robustness, or AI safety frameworks.
• Familiarity with ML evaluation frameworks and agentic model design.
• Experience in regulated, classified, or mission-critical ML domains.

At Scale, we develop reliable AI systems for the world’s most important decisions. The Brand Experience manages all aspects of Scale’s brand, including the company’s front door scale.com. It’s often a prospect's first real experience with our brand and what we build. The Web Experience Manager will lead our small team of developers and designers, and take full ownership of the strategy, operations, and quality of our digital presence.

This role sits at the intersections of brand, engineering, marketing, and design. You'll translate priorities from cross-functional teams into a clear roadmap, hold a high bar for quality, expertly leverage modern AI web tools, and make sure the team has the clarity and support they need to do their best work. You're a people-first leader with enough technical depth to make good calls quickly.

You will: 

Lead the Team

• Own the web roadmap by maintaining, prioritizing, and communicating clearly so the team is always working on what matters most
• Manage and develop a lean team of web developers and designers by supporting career growth, handling resource allocation, and proposing and scoping new initiatives
• Serve as the connection point between the web team and cross-functional partners (Brand, Marketing, and Product) by translating priorities into a well-sequenced backlog, protecting the team's focus

Own Quality & Reliability

• Own the quality of everything that ships by building the testing and review framework, managing deployments, and setting the standard for what "done" means
• Design and run the planning around urgent issues; set clear response-time SLAs for site performance and internal support requests and hold to them
• Build the systems to keep marketing sites secure, performant, and compliant 24/7
• Lead post-mortems after incidents by coordinating the fix, communicating status to stakeholders, documenting learnings with rigor, and adjusting the roadmap accordingly

Manage Our Stack

• Oversee Scale's integrations on web properties by monitoring for performance, output quality, and consistency
• Manage relationships with web vendors, internal security, and IT teams
• Regularly audit the AI tooling to ensure we're using the best tools efficiently, pilot new tools, and flag when something needs to be updated or replaced

Ideally you’d have:

• 4+ years in web management, digital operations, or a related field, including direct people management
• Technical fluency: You’re comfortable in conversations about architecture, deployment pipelines, or front-end frameworks, even if you're not writing the code
• Experience managing AI integrations or APIs: genuine curiosity about how the underlying models work
• Operational instinct: you keep clean documentation, run tight sprint cycles, and treat QA as a feature, not a chore
• Calm under pressure: You're the person who steadies the team when something breaks
• Ambitious and meticulous: You’re motivated by achieving broader business results, and you sweat the small details that compound over time into a reputation for quality

Scale is looking for a Quality Lead to ensure top-tier data quality across our Generative AI programs. In this role, you will partner directly with Scale’s Delivery teams to ensure that the Quality Team’s core operation runs smoothly and that only high-quality data is delivered to our customers.

You will:

• Lead and develop teams of quality control auditors.
• Partner with delivery teams to interpret and improve customer requirements.
• Oversee day-to-day operations, including workload allocation and reporting insights.
• Establish and uphold scalable best practices.
• Drive initiatives that improve quality, efficiency, and customer satisfaction.

Ideally you'd have:

• A Bachelor’s degree in Computer Science, Engineering, Operations, or a related field.
• 2+ years improving operational/technical processes.
• Strong analytical and problem-solving skills (particularly in SQL and Google Sheets / Excel) with attention to detail.
• Experience building systems and processes
• A hands-on background in product management, software development, or top-tier management consulting.
• Proven experience taking initiative in cross-functional technical environments.

Nice to haves:

• Master’s degree in Computer Science, Engineering, Operations, or a related field.
• A hands-on background in quality assurance
• Experience in AI/ML services.
• Experience in a fast-growing, less-structured startup environment.
• Experience building teams from the ground up.

Consumables Quality Manager

Location: Remote, East Coast

Department: Commercial, Consumable Operations

Status: Full-time, Exempt

Last Updated & Approved: 04/23/2026

THE COMPANY:

At PAX Labs we strive to enhance people’s lives through exceptional cannabis experiences. Our curated set of pure full flavor pods and award-winning devices make enjoying cannabis simple and safe. For more than a decade, we have created next-generation devices that deliver enduring quality and wellness benefits through innovations in design and technology, and remain trusted by millions of consumers nationwide. Our standards allow for the safest vaporization of cannabis on the market. We are passionate about increasing well-being and joy through the power of cannabis, and we are committed to advancing opportunity through supporting social justice, access and equity in the industry.

We are incredibly excited about the tremendous growth of the cannabis industry, inspired every day by how cannabis can change lives, and fortunate for our leading position in the space. Our culture is focused on putting the consumer first, making an impact together, and also having fun along the way!

SUMMARY

The Consumables Quality Manager will be responsible for the robust quality control and assurance program for all Pax consumable product lines. This role will support ongoing operations and product manufacturing by enforcing Pax quality standards with co-manufacturing partners, as well as working closely with leadership to continuously improve operations. This role will be responsible for creation and management of all operational documentation. This role will be remote, preference for EST, with routine travel to CA, CO, MA, NY, and NJ.

RESPONSIBILITIES

• Manage QA/QC program for Pax consumable product lines across 5+ states with 10+ production partners
• Responsible for all document control, technical writing, and development of Standard Operating Procedures (SOPs), Work Instructions, Batch Records, and any other operational documentation within Quality Management System
• Work closely with IT team to maintain and improve Quality Management System
• Train and develop partner Pax operators using SOPs, MBRs, and supporting documents for all new products and processes.
• Continuously monitor partner operational adherence to written procedures
• Identify all potential, serious, or chronic problems affecting product quality or compliance
• Perform RCA and CAPA for any non-conformance events, and manage the implementation of investigation findings
• Provide routine status updates and relevant information and priorities to the leadership and operations team

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS

• Undergraduate Degree 
• QMS experience preferred
• Previous experience designing, implementing, and maintaining QA/QC program
• Cannabis experience preferred; familiarity with CPG a plus
• Excellent oral and written communication skills with attention to detail
• Results driven, task oriented 
• Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
• Excellent communication, project and time management, writing and presentation skills with the ability to confidently interact with senior management

COMPENSATION

In addition to the benefits above, this role has a pay range between $85,000 +120,000 + equity. This pay range represents what we believe, in good faith, this role will pay. The final pay will depend on many factors, including years and depth of experience, level, and location of the employee. We only expect to pay the top of the range in rare and exceptional circumstances, for candidates that far exceed the requirements and expectations of the position.

PAX VALUES

Put Consumers First - We are here to enhance their lives. We put their needs first in everything we do. We work together to deliver unique solutions for their benefit.

Build a Community - We are active and beneficial builders of a global community. We collaborate together to support sustainability, well-being and social equity efforts—both internally and externally—to establish cannabis as a force for good.

Innovate with Passion - We are passionate about enhancing the cannabis experience by making it positive, accessible and intuitive. We set the standards, innovate for consumers and find the yes as a team. 

Be the Solution and Collaborate - We work as a team to achieve winning outcomes, knowing we each individually are the solution, but can only succeed together.

Lead with Humility and Transparency - We stay open and humble in everything we do. We value learning from each other, and cultivate transparency in our culture and products.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Role Overview

The Senior Associate, Claims and Benefits Analyst owns end-to-end member-level billing and reimbursement accuracy, corrections, and escalations. This is a senior operational role responsible for resolving complex billing discrepancies, conducting cross-system investigations, and safeguarding the integrity of cost-share calculations, claims processing, eligibility inputs, and reimbursement workflows.

This role requires advanced analytical rigor, strong systems fluency, and sound escalation judgment. You will partner closely with Payment Operations, Payment Integrity and QA, Engineering, Revenue Cycle Management, Member benefits and external TPAs to ensure billing precision, financial integrity, and member trust. We are looking for a systems-minded expert who can navigate complex resolutions while influencing broader process improvements.

Why This Role Matters

Claims and benefits accuracy directly impacts member trust and financial integrity. In this role, you will have full ownership over complex claims and benefits resolutions while influencing broader process and system improvements. Your work will drive measurable impact on both operational performance and member experience.

What You’ll Do

Own Complex Billing & Reimbursement Escalations

• Manage complex billing cases and reimbursement requests from intake through final resolution.
• Investigate discrepancies related to eligibility, prior authorization, cost-share (copay, deductible, out-of-pocket), accumulators, and denied claims.
• Conduct thorough reviews of reimbursement submissions to identify errors in processing and ensure correct payout amounts and methods.
• Ensure all corrections align with compliance standards, internal policies, and payer requirements.

Conduct Cross-System Investigations

• Analyze claims lifecycle data, eligibility feeds (RTE), accumulator logic, and backend billing workflows.
• Differentiate between one-off errors and systemic configuration or automation issues.
• Escalate infrastructure-level defects with clear documentation and impact analysis.
• Perform end-to-end review and resolution for complex member benefits and claims escalations.
• Engage with Maven members via Zendesk support tickets, emails, reimbursement processing, and other business channels as needed.

Partner Cross-Functionally

• Collaborate with Payment Operations, Revenue Cycle Management, Engineering, Finance, Member Benefits, and external TPAs.
• Serve as a primary point of contact for backend billing adjustments and payer coordination.
• Work with internal teams to provide clear and concise explanations of complex billing and benefits issues.

Improve Processes

• Identify recurring billing defects and operational risk trends.
• Recommend workflow or system improvements to reduce future escalations.
• Contribute to SOP refinement and billing integrity initiatives.

Communicate with Clarity

• Explain billing determinations, denials, and member financial responsibility in a clear, compliant, and empathetic manner.
• De-escalate sensitive disputes while maintaining financial accuracy and professional transparency.

What You Bring

• Experience: 4–5+ years in healthcare billing, claims operations, revenue cycle management, or benefits management.
• Domain Expertise: Deep understanding of claims adjudication, cost-share structures, eligibility verification, and accumulator logic.
• Analytical Rigor: Experience managing complex billing investigations across multiple systems and performing root-cause analysis.
• Systems Fluency: Familiarity with TPA platforms (e.g., Alegeus or similar billing/claims systems).
• Attention to Detail: High precision in reviewing reimbursement payouts and documenting technical discrepancies.
• Judgment: Ability to balance speed, accuracy, and sound escalation judgment in a high-volume, fast-paced environment.

Bonus:

• Specialized Knowledge: A strong understanding of benefits and fertility-specific insurance knowledge (e.g., cycle-based benefits, fertility medications, and specialized diagnostic coding).
• Proven track record of driving automation and workflow enhancements within claims operations and employer-sponsored benefit reimbursement programs.
• Previous experience in a high growth startup environment

The base salary range for this role is $98,000 - $107,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, or  Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

Join our Talent Community!

We’re always looking to connect with exceptional talent. If what we’re building resonates with you, we’d love to learn more about your background and what you’re looking to do next.

If you’d like to be considered for future opportunities with us, please submit your information below. This is an expression of interest, so while we may not be in touch immediately, your information will be kept on file and reviewed as new roles open up. In the meantime, we encourage you to follow us on LinkedIn and check our careers page for updates.

We are hiring across our U.S. and London hubs, and occasionally have remote opportunities as well. If you see a role that aligns with your experience, we recommend applying directly to that posting so our team can review your application as soon as possible.