Cloud Architect Jobs in New York State.
All active Cloud Architect roles based in New York State.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Applied AI Architect, Security
Share this job
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI Security Architect, you will serve as Anthropic's trusted security expert for our most demanding enterprise customers. You'll engage directly with CISOs, security architects, compliance officers, and technical leaders at the world's largest financial institutions, insurance companies, and other highly regulated enterprises to address their most critical questions about deploying Claude safely and securely.
This is a pre-sales technical role focused on security, compliance, networking, and data architecture. Your job is to walk into a room full of security professionals and demonstrate deep expertise in enterprise security, regulatory compliance, and data protection. You'll help customers understand Claude's security architecture, data handling practices, and deployment options, and partner with them to design solutions that meet their specific regulatory and organizational requirements.
You'll bring significant experience in enterprise security, cloud architecture, and technical pre-sales within regulated industries. Whether you've been a Security Architect, Solutions Architect, Field CTO, or senior pre-sales engineer at a cloud or security vendor, what matters is that you understand how large institutions evaluate and adopt technology, especially in financial services, and can speak credibly to their security and compliance concerns.
We are looking for someone excited to help define how enterprises should think about security and compliance in the age of AI. How do MCP, autonomous agents, and RBAC work together? If working at the intersection of AI adoption and regulated industries excites you, this is the role for you.
Responsibilities:
- Serve as the primary security and compliance expert during customer engagements, addressing technical questions about Claude's architecture, data flows, encryption, access controls, and deployment models.
- Partner with CISOs, security architects, and compliance teams at financial services and insurance companies to understand their security requirements and design solutions that meet regulatory standards (SOC 2, SOX, PCI-DSS, GDPR, state insurance regulations, etc.).
- Lead technical deep-dives on network architecture, data residency, API security, authentication/authorization, audit logging, and integration patterns for regulated environments.
- Support enterprise security reviews, vendor assessments, and due diligence processes by providing detailed technical documentation and expert guidance.
- Collaborate with Sales and Applied AI teams before and after customer engagements to align on strategy, prepare for security discussions, and ensure continuity from initial conversations through deployment.
- Partner closely with Anthropic’s product and engineering teams to deeply understand Claude's security capabilities, provide real-time customer feedback on feature gaps and priorities, help assess technical feasibility of customer-specific security requirements, and influence roadmap priorities.
- Develop and maintain security-focused collateral, reference architectures, and best practices documentation for regulated industries.
- Travel regularly to customer sites for security workshops, architecture reviews, and strategic account meetings.
You may be a good fit if you have:
- 8+ years of experience in enterprise security, cloud architecture, or technical pre-sales, with significant exposure to regulated industries (financial services, insurance, healthcare).
- Deep technical knowledge of enterprise security concepts: network security, identity and access management, encryption (at rest and in transit), API security, and audit/logging requirements.
- Experience navigating compliance frameworks relevant to financial services and insurance (SOC 2, SOX, PCI-DSS, GDPR, CCPA, state insurance regulations, banking regulators' guidance on AI/ML).
- A track record of engaging with CISOs, security teams, and compliance officers at large enterprises.
- Strong understanding of cloud architecture and deployment models (AWS, Azure, GCP), including VPCs, private endpoints, and hybrid connectivity.
- Excellent communication skills, including the ability to explain complex security topics clearly to both technical and non-technical audiences.
- The ability to navigate ambiguity and move fast in a rapidly evolving market.
- A collaborative mindset: sales at Anthropic is a team sport.
- Excitement about AI's potential to transform highly regulated industries, and a genuine desire to help customers adopt it safely and responsibly.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
Ready to apply?
Apply to Anthropic
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.
Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.
Please note: this role is remote - with 50% of travel required.
What You'll Do
- Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
- Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
- Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data, and provide the tooling/content for self-service business justifications.
- Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
- Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
- Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
- Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
- Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.
What You Bring
- Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
- Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
- Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
- Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
- Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.
Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: Fluency in English is required; French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.
Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000
Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: Fluency in English is required; French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
- Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.
Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000
Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial.
What you’ll do
As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.
Responsibilities:
- Work with key partners (like AWS) to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth
- Develop and execute enablement plans
- Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients
- Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue
- Communicate success internally through QBRs, etc.
- Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities
- Educate the Stripe sales team on key partner solutions and capabilities
- Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership
- Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices
- Provide Partner-focused guidance on Stripe’s product through feedback
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Requirements
- 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
- 5+ years of experience of working on hyperscaler platforms (like AWS, Azure, GCP)
- Experience co-selling and co-solutioning with go-to-market partners.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
- Thorough understanding of the software development lifecycle and API architecture.
- Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
- Ability to learn Stripe solutions such as Payments, Billing, Connect, and more.
- Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem.
- Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
- Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
- Background and experience with Crypto technologies and Stablecoins will be a plus.
Ready to apply?
Apply to Stripe
Senior Engineer, Cloud Infrastructure (US)
Share this job
Code and Theory is seeking a senior cloud engineer who wants to own the full technical lifecycle of enterprise client deployments — from assessing a client's existing infrastructure and designing the integration architecture, to provisioning the environment and keeping it running in production. This is a hands-on role that also requires real client engagement: you will sit in technical working sessions, work directly with client DevOps teams, and be the person who translates security and compliance requirements into concrete infrastructure decisions.
You will be working on a platform that connects our AI product to enterprise marketing environments across different cloud providers. Each client brings its own infrastructure, data stack, and security perimeter. Your job is to figure out how to connect to it, build the integration reliably, and hand it off in a state that can be operated and maintained over time.
WHAT YOU'LL DO
- Assess each client's cloud infrastructure, data stack, and security perimeter before any build starts — translate findings into a concrete integration plan
- Design and provision client environments using Terraform — networking, IAM, container orchestration, managed storage, and secrets management across GCP, AWS, or Azure depending on the client
- Deploy and operate LLM inference pods in client cloud environments — managing API integration, rate limits, latency, and failure handling without needing a data scientist in the room
- Build and maintain integration layers that connect client data sources to the AI layer — you own the plumbing that makes inference useful; the data science team owns what runs on top of it
- Deploy and maintain containerized workloads via Helm — orchestration, ETL workers, and AI inference pods running inside the client's cloud perimeter
- Own data pipeline deployments end to end — scheduling, pagination, retry logic, and rate-limit management against client API gateways
- Manage distributed ETL jobs at scale — JSON flattening, schema enforcement, and structured output delivery
- Enforce data residency requirements — raw data stays inside the client's environment, only structured output leaves to our shared infrastructure
- Serve as the primary technical contact for each client's DevOps and infrastructure teams throughout the engagement
- Lead technical working sessions with client teams — validate configurations, confirm IAM and credential models, review cluster specs before deployment
- Triage and resolve pipeline and infrastructure failures across multiple client environments simultaneously
- Implement container security standards — non-root execution, read-only filesystems, startup integrity hashes, tamper protection
- Mentor junior and mid-level engineers and contribute implementation patterns to the shared playbook after every client engagement
WHAT YOU'LL NEED
- 6+ years of cloud engineering experience — production experience on at least two of GCP, AWS, or Azure, and willing to operate across all three depending on client environment
- Deep Terraform experience — you have provisioned multi-environment, multi-tenant production infrastructure from scratch, not just applied existing configurations
- Comfortable with Kubernetes and Helm in production — deploying, debugging, scaling, and securing containerized workloads, not just running them
- Have run data pipelines in production — you know what breaks, how to recover, and how to build retry and backoff logic that actually holds up
- Hands-on experience with distributed processing at scale — not just theoretical knowledge
- Enterprise API integration experience — OAuth 2.0, API key management, rate limiting, API gateways — end to end
- Solid security fundamentals — container hardening, credential management, and data residency enforcement in environments where it actually matters
- Have worked directly with client or customer engineering teams — comfortable leading technical conversations with enterprise DevOps and infrastructure teams, not just supporting them
- You write things down — runbooks, integration notes, playbook contributions. The next engineer should be able to operate what you built
- Hands-on experience integrating LLM APIs (Anthropic, OpenAI, or equivalent) into production pipelines — not as an end user, but wiring inference into systems that run at scale across real client environments
NICE TO HAVE
- Experience with:
- LLM inference infrastructure
- Marketing technology stacks (DAM, CDP, CRM)
- Multi-tenant client environments
- A cloud certification (AWS Solutions Architect, GCP Professional Cloud Architect, or Azure equivalent)
- Agency, consultancy, or product company background serving multiple enterprise clients simultaneously
ABOUT US
Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.
Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.
The target range of base compensation for this role is $110,000 - $150,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
Ready to apply?
Apply to Code and Theory
What you’ll do
As a Staff Software Engineer on the Identity & Access Management (IAM) team, you will be a primary architect of CoreWeave’s IAM strategy as we rapidly expand the platform. You will leverage your deep expertise in identity systems to design, extend, and harden a platform that secures our high-performance cloud infrastructure. This is a high-impact leadership role where you will balance rapid execution with the long-term technical vision necessary to meet the demands of our global enterprise customers.
About the role
- Technical Strategy & Vision: Partner with Product and Engineering Leadership to translate complex requirements into a multi-year technical roadmap that balances immediate business needs with long-term architectural integrity
- System Architecture: Lead the design and implementation of high-throughput, low-latency distributed systems for authentication and authorization across all CoreWeave services
- Platform Evolution: Architect customer-facing experiences for identity lifecycle management, IdP integration (SAML/OIDC), and granular permissioning models
- Engineering Excellence: Champion a security-first mindset across the organization, establishing rigorous standards for code quality, design reviews, and threat modeling
- Operational Leadership: Elevate the team’s operational maturity by defining SLOs, enhancing deep-stack observability, and driving automation to eliminate systemic toil
- Technical Mentorship: Act as a force multiplier by mentoring Senior engineers and fostering a culture of continuous learning and high-performance engineering
- Cross-Functional Influence: Drive alignment on critical security initiatives across the broader engineering organization, articulating complex technical trade-offs to stakeholders
Who you are
- 10+ Years of Experience building and operating large-scale distributed systems in a production environment using one or more of Go, TypeScript, or React
- 5+ Years of IAM Domain Expertise: Proven track record of developing identity products and a deep mastery of standards including OIDC, OAuth2.0, SAML, and JWT
- Technical Leadership: Demonstrated experience leading large, cross-functional projects from inception to planet-scale deployment with measurable business impact
- Cloud-Native Mastery: Deep understanding of Kubernetes, microservices architecture at scale, and advanced CI/CD patterns
- Enterprise Security Acumen: Solid knowledge of the security, compliance (SOC2, HIPAA, etc.), and governance needs of sophisticated enterprise customers
- Strategic Communication: Superb ability to synthesize ambiguous requirements into clear technical designs and communicate trade-offs to both executive and technical audiences
- Analytical Problem Solving: Expert-level ability to debug complex, intermittent issues within distributed environments
Preferred
- Architectural Transformation: Experience leading the decomposition of monolithic architectures into high-performance microservices
- AI-Augmented Development: Familiarity with leveraging AI agents (e.g., Claude, Cursor) to accelerate the software development lifecycle
- Emerging Tech Knowledge: Familiarity with AI/ML workloads, GPU-based infrastructure, and the unique security challenges of MLOps at scale
- Policy-as-Code: Experience with modern authorization frameworks such as Open Policy Agent (OPA) or Cedar
Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
- You love to solve complex problems and build high-scale, low-latency distributed systems.
- You’re curious about how to evolve cloud platforms and scale infrastructure globally for the next generation of AI workloads.
- You’re an expert in one or more preferred programming languages (Go, TypeScript, Python), and have deep technical knowledge of distributed systems.
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
What We Offer
The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
Our Workplace
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Ready to apply?
Apply to CoreWeave
What You’ll Do
As a Senior Software Engineer on the Identity & Access Management (IAM) team, you will play a key role in designing, building, scaling, and maintaining CoreWeave’s rapidly expanding IAM platform. You will leverage your experience in distributed systems to design, extend, and harden a platform that secures our high-performance cloud infrastructure. You’ll be working at the intersection of design, developer experience, and platform architecture to help scale our services to the next order of magnitude. Here are just a few of the interesting and exciting things you’ll be doing:
- Architect and build high-scale, low-latency distributed systems that power CoreWeave’s identity, authentication and authorization services
- Design and implement customer-facing and internal APIs and backend services that underpin our IAM platform
- Optimize system performance to ensure that services remain highly available and performant under unpredictable load patterns
- Collaborate cross-functionally with stakeholders across the business, including product managers, designers and TPMs, to shape the team’s strategy and roadmap
- Drive operational excellence by participating in on-call rotations and building automated tooling for monitoring, alerting, and incident response
- Demonstrate and shape best-practices in software engineering by embracing AI for development, insisting on maintainable and testable code, and participating in thorough code reviews
- Work with incredible people in a supportive, iterative, high-trust, agile environment
Who You Are
- Experience: Minimum of 5 years of professional experience developing, operating and maintaining backend services in a production environment
- Programming: Strong proficiency developing software in one or more of our preferred languages (Go, TypeScript, Python)
- Distributed systems: Knowledge of microservices architecture, RESTful/gRPC API design, and asynchronous messaging patterns
- Observability: Fluency with best practices in observability (logging, metrics, dashboards, alerting)
- Database design: Solid understanding of relational databases, schema design, and SQL
- Testing and quality: Strong commitment to automated testing (unit, integration, and E2E) and CI/CD pipelines
- Ownership: Demonstrated ownership of code quality, performance, and maintainability from development through production
- Security: Experience with authentication, authorization and security best practices
- Problem solving: A proven track record of debugging complex performance bottlenecks and distributed system failures in a production environment
- Communication: Excellent verbal and written communication skills, able to work effectively with both technical and non-technical team members
Preferred
- Experience with Kubernetes and a conceptual understanding of its major components.
- Experience building reliable and scalable platform services that process large amounts of data.
- Experience developing identity products on top of standards including OIDC, OAuth2.0, SAML, and JWT
- Experience managing cloud infrastructure (AWS, GCP, etc.)
- Familiarity with Infrastructure-as-Code tools and practices
Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
- You love to solve complex problems and build high-scale, low-latency distributed systems.
- You’re curious about how to evolve cloud platforms and scale infrastructure globally for the next generation of AI workloads.
- You’re an expert in one or more preferred programming languages like Go, TypeScript, or Python, and have deep technical knowledge of distributed systems.
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
What We Offer
The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
Our Workplace
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Ready to apply?
Apply to CoreWeave
Senior Cloud Engineer (London)
Share this job
About Us:
Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.
Overview:
DV Trading is seeking a Senior Cloud Infrastructure Engineer to lead the design, buildout, and operation of firm-wide cloud infrastructure supporting all trading desks and research platforms. This role owns core shared cloud capabilities across the firm while also providing specialized infrastructure support to the crypto desk. It requires deep expertise in cloud networking, distributed systems, and infrastructure placement, with strong engineering judgment in environments where latency, operational risk, and security posture directly impact PnL.
Job Responsibilities:
- Firm-Wide Cloud Platform
- Own the architecture and operation of cloud infrastructure supporting latency-sensitive trading systems across all desks.
- Design VPC and network topologies with explicit routing, isolation, and traffic control; partner with the network team to build a robust, highly available, and latency-optimized global network, including Direct Connect to DV office locations and hybrid connectivity across cloud providers (Cloud Interconnect, VPN, Transit Gateway).
- Define compute placement strategies, including cluster placement groups and locality-aware scheduling.
- Build and maintain shared platform capabilities that enable engineering teams across the firm to self-serve reliably and safely.
- Own FinOps visibility and cost optimization frameworks across all trading and research workloads.
- Serve as the primary escalation point for cloud infrastructure incidents firm-wide, owning issues from detection through resolution.
- Define firm-wide observability standards and own the cloud layer of the monitoring and alerting stack.
- Mentor engineers and establish infrastructure standards that raise the engineering bar across teams.
- Cloud Migration (CME-GCP)
- Lead infrastructure planning and execution for the migration of CME colocation workloads to GCP, maintaining continuity of latency-sensitive trading operations throughout.
- Design hybrid connectivity between colocation environments and GCP (Cloud Interconnect, Cloud VPN).
- Architect GCP VPC topology, IAM, and Organization Policy to mirror the security posture enforced on AWS.
- Define GCP compute strategy (Compute Engine, GKE, sole-tenant nodes) with trading-appropriate placement and locality considerations.
- Extend Terraform IaC standards to GCP; establish cross-cloud observability using Cloud Monitoring, Cloud Logging, and Cloud Trace.
- Crypto Desk – Specialized Support
- Design secure, low-latency connectivity to cryptocurrency exchanges via private peering or dedicated API gateways.
- Build DDoS-resilient perimeter for crypto-facing infrastructure and enforce strict network segmentation from other trading desks.
- Establish WebSocket connection management infrastructure for real-time market data feeds with redundant failover and feed health observability.
Requirements:
- At least 5+ years of experience in a similar role in the industry
- Extensive hands-on experience with both AWS and GCP in performance-sensitive environments
- Deep, hands-on expertise in cloud networking: VPC design, hybrid connectivity, routing, and traffic control across AWS and GCP
- Extensive experience with Terraform at scale
- Direct experience supporting electronic trading or low-latency systems
- Demonstrated ability to build shared platform capabilities and drive adoption across engineering teams
- GCP & Cloud Migration
- Experience migrating latency-sensitive workloads to GCP; familiarity with Compute Engine, GKE, and sole-tenant nodes
- Working knowledge of GCP IAM, Organization Policies, and multi-project governance
- Understanding of multi-cloud networking patterns and cross-cloud security posture management
- Familiarity with exchange API security models, crypto key custody patterns, and WebSocket-based market data infrastructure
- Awareness of crypto-specific threat landscape: API key theft, BGP hijacking, and chain reorganization events
DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV’s posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to DV Trading
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We are looking for a Staff AI Productivity Engineer to accelerate how our engineering organization works with AI coding tools. This is a hands-on technical role focused on building infrastructure, tooling, and documentation that makes AI agents dramatically more effective across our codebase.
AI tools are evolving rapidly, and we believe the companies that invest in making agents truly productive - not just available - will have a significant advantage. You'll own this problem end-to-end: from setting up cloud development environments where agents can run autonomously, to building MCP integrations that give agents access to our internal systems, to creating the documentation and context that helps agents understand how we build software.
You’ll have the hands-on acumen to do a lot of the heavy lifting yourself and the leadership skills to drive cross-team efforts to raise the bar everywhere. This role is a companion role to our Developer Productivity role but has a distinct focus: while Dev Productivity owns the build/test/deploy pipeline, you'll own the AI-assisted development experience. An exceptional candidate could wear both hats.
Some of the problems we’ll be working on include:
-
Own the agentic development environment: Ensure agents can operate in independent cloud-based development environments, execute our full test suites, examine build results visually, etc
-
Build our tooling integrations: Build MCP server integrations that connect our agents to the systems needed to build and debug software, such as CircleCI, Slack, Datadog, Github, etc
-
Documentation and context: Own our repo-wide agents.md file and work with teams to ensure our library of agent guidance and skills is continually pushing the bar. Ensure our conventions and package structures are exposed in ways that agents can effectively use
-
Enablement: Work with our engineers to understand where agents are struggling and address root causes such as better docs, tooling access, etc. Develop tooling for non-engineers to make simple visual updates to our application
- Serve as a “PM” for internal AI agents: Consistently keep us on the leading edge of AI productivity trends by staying abreast of what is state-of-the-art in industry and driving those improvements across Hightouch
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
About You
You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.
Must have
- Strong software engineering fundamentals—you can dive into complex backend code and understand it quickly
- Deep hands-on experience with AI coding agents (Claude Code, Cursor, Copilot, Devin, or similar)
- Experience writing effective agent documentation, custom instructions, or context files that meaningfully improved agent output
- Track record of building developer tools or infrastructure that other engineers actually use
- Comfortable working across the stack: you'll touch CI/CD, cloud infrastructure, internal tooling, and application code
Nice to have
- Experience building or contributing to MCP servers or similar agent-tooling integrations
- Background in developer productivity, platform engineering, or developer experience roles
- Experience with our stack: TypeScript/JavaScript monorepos, Go, GraphQL
- You've set up sandboxed or containerized development environments at scale
Interview Process
Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.
- Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
- System Design Screen [45m]: Designing a data processing feature end-to-end
- AI Skills Interview [60m]: We’ll dive into how you leverage AI and how you’ve helped others do the same
- Hiring Manager Interview [45m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We’re looking for a talented, curious, and motivated engineering manager to lead our engineering team that manages our 300+ destination integrations. This role would involve a mix of leadership and hands-on engineering.
Destination integrations are at the heart of Hightouch’s products. Every single Hightouch customer, from early adopters of our Agentic Marking Platform to customers running tens of thousands of syncs a day at scale, rely on these integrations to send their data to destinations like CRMs, advertising platforms, analytics engines, and more.
We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You would lead the team by example, raise the bar for technical execution, and continuously ensure the team is focusing on the highest-value deliverables.
We ship quickly - it’s not uncommon for someone to implement a new integration while simultaneously shipping a few improvements in a week. Engineers also regularly work directly with customers and integration partners to solution new use cases as they come up.
Here’s an example of some problems you’d be working on:
- Managing our 300+ integrations: We get tens of requests for new destinations and even more requests to add functionality to our existing integrations. You’ll be responsible for prioritizing these requests to balance enabling immediate deals with longer-term business strategy and engineering improvements.
- Sync speed: Customers want to sync large volumes of data to a diverse set of destinations (HTTP APIs, file transfers, data warehouses), each with its own limitations. We need to ensure that we’re maximizing our performance via a combination of parallelism, batching, rate-limit detection, and algorithmic optimizations.
- AI developer productivity and enablement: How can rapid advances in AI help us ship faster and with higher quality?
The salary range for this position is $200,000 - 320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
About You
We’re looking for a leader who is motivated by delivering customer value, quickly, while mentoring and guiding the team to continuously raise the bar. This is a leadership role, but we care about evidence of impact and potential for growth more than years of experience.
You are a great fit if you:
- Value excellence in what you do, and bring out excellence in those around you.
- Are passionate about mentoring newer engineers
- Are looking for a blend of hands-on development with people leadership
- Reason from first principles about problems, and are constantly curious to find ground truth.
- Form clear opinions about ambiguous problems while communicating with clarity.
- [Bonus] Have experience building and scaling a platform with hundreds of API integrations.
Interview Process
In our interview process, we’re looking to assess mutual fit - we want you to ask us questions too! We want to draw upon your vast prior experience to give us detailed and specific insights into how you operate and lead. Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- Hiring Manager Conversation [30m]: Meet with the hiring manager to discuss the role, your previous experiences, and leadership style.
- Leadership and Management [60m]: A deep dive into leadership practices, past companies, and past leadership roles.
- System Design Interview [90m]: Work with an engineer to architect a system at a conceptual level. You’ll start from customer requirements and work all the way down to specific technical implementation.
- Past Project Interview [60m]: Reflect on a past project with an engineering leader, going deep into both technical and project management details.
- Prioritization and Execution [60m]: Discuss how you think about impact, make priority tradeoffs, and measure technical excellence with the hiring manager.
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base.
We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.
Some of the problems we’ll be working on include:
- Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly
- Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues
- Scalability and Reliability: As part of our rapid growth, we’re always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth
- Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with <30ms p90 response times with QPS in the millions
- Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
About You
You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.
You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms:
- You’ve built syncing engines that process and move terabytes of data per day in a scalable way
- You’ve created event collection or data streaming services that power company critical systems
- You’ve owned systems that have undergone orders of magnitude of growth and helped them scale accordingly
- You have relevant skills and are a fast learner who is excited to take on the challenges we face
Interview Process
Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- System Design Screen [45m]: Designing a data processing feature end-to-end.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
#LI-DNP
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
In the last 12-18 months, Hightouch has been adopted by larger and larger customers and enterprises. These enterprises have both high data scale as well as complex organizations with many individuals and teams using Hightouch on a daily basis. The Control Plane team focuses on building user-friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments.
We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend, distributed systems, and asynchronous workflows and think holistically about architecture, scalability, maintainability, and reliability. We are also looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.
Some of the problems we’ll be working on include:
- Roles, Permissions, and Access Control: We have a flexible and powerful access control framework that allows enterprise admins to configure the right level of permissions for different groups of users and teams within their company. As Hightouch expands our product lines, the Control Plane team will also adapt and extend our access control capabilities to support that growth.
- Change Management: When a customer’s underlying data model or data warehouse changes, this can have downstream impact on their Customer Studio schema, audiences, and other syncs and data pipelines. What tools can we build for admins to better manage these types of changes at scale?
- Data Warehouse Performance and Costs: As customers continue to adopt Hightouch within their organizations and their usage of Hightouch grows, they’ll drive more warehouse activity and compute from Hightouch. How can we help admins better understand and optimize warehouse performance and costs as a result of Hightouch activity?
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $260,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Interview Process
Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- System Design Screen [60m]: Designing a data processing feature end-to-end.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
Software Engineer, Customer Studio Backend
Share this job
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
Customer Studio is Hightouch’s second major product that provides a purpose-built no-code suite of features that enables anyone, regardless of their SQL experience, to activate data directly from their warehouse. The product has become an essential part of the day-to-day operations for marketing and growth teams to build and measure audiences and campaigns, and it also serves as part of the underlying infrastructure that powers our agentic marketing workflows. The team blends product and customer-first thinking with challenges at high data scale, helping us reimagine marketing in an AI-native world.
We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend and distributed systems and think holistically about architecture, scalability, maintainability, and reliability. We also are looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.
Some of the problems we’ll be working on include:
- Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements.
- Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
- Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing.
- Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows.
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Interview Process
Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- System Design Screen [45m]: Designing a data processing feature end-to-end.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
#LI-DNI
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We're looking for a front-end focused full stack product engineer to join our fast-growing engineering team, where you’ll help develop delightful and intuitive interfaces that enable non-technical users to easily engage with advanced features.
At Hightouch, full stack engineers work closely with design, product managers, solutions engineers, and customers to understand problems and build polished and intuitive features.
On a typical day, you will be:
- Architecting and building features end-to-end for a new generation of marketing and growth products
- Collaborating closely with customers and cross-functional partners - designers, product managers - to understand real-world behavior
- Working alongside ML engineers to surface insights that empower marketers to make confident decisions
Our ideal engineer is someone who has proven experience working closely with product teams to build user interfaces from zero to one. You should be able to independently lead and architect complex frontend systems, and be proficient in building CRUD applications and with a solid understanding of backend API design and data models.
Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go.
The salary range for this role is $180,000 - $270,000 USD per year, fully remote and location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Interview Process
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- Frontend Technical Screen [60m]: You will work together with one of our frontend engineers to build a component that is used commonly throughout the Hightouch app.
- Full Stack Interview [90m]: This interview is a design-focused session where you'll work collaboratively with the interviewer to think through real product and engineering problems.
- Hiring Manager Interview [30m]: Chat with the hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
#LI-DNI
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We are looking for a developer productivity engineer to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production. This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. Our monorepo is primarily Javascript/Typescript with some Go and Python. While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required. As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow.
We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.
Some of the problems we’ll be working on include:
- Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
- Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
- Drive excellence in testing: We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
- Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
- Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
About You
You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.
You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams. This could take several forms:
- You’ve been a member of a developer-productivity team/function for an outstanding development team
- You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos
- You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)
In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.
Interview Process
Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.
- Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
- Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
- System Design Screen: Designing a data processing feature end-to-end.
- Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used.
- Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We are looking for a principal engineer to join our Streaming Systems team, leading work on the high-throughput systems that collect, forward, and perform realtime computation on billions of behavioral events from our customer’s users. You'll be building the infrastructure that ingests clickstream, product interaction, and transactional data into our platform. This data is the platform for our “Cursor for Marketers” AI agent product.
Our streaming products’ revenue has 10x’d over the past year, and we need to ensure that we continue to scale. Our infrastructure needs to handle millions of messages per second at single second latency end to end. Recently, we added a computation engine that allows personalizing user experiences in real-time based on live behavior; we’re seeing 7-figure market response in the first few months and need to scale up to meet demand.
We are building new products from scratch, so we need someone who enjoys greenfield work and leading other engineers. Some of the problems you’d work on include:
- Preserving <1s end to end system latency at throughput over 1,000,000 messages / second.
- Improving caching strategies for our online computation service
- Architecting a system that can deduplicate message delivery at 1,000,000 messages / second.
- Patterns for elegant and zero-downtime deployments in our online computation service
We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You will own and deliver projects from start to finish, work directly with customers to solve their hardest scaling problems, and have significant influence over our technical roadmap.
The base salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. A large portion of the compensation will be in the form of equity via ISO options. We offer early exercise and a 10 year post-termination exercise window.
About You
- You are an experienced engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment. You have experience leading highly complex and ambitious projects, and want to mentor and up level engineers around you.
- You have experience architecting, building, deploying, and maintaining distributed systems at scale, and can broadcast and encourage technical excellence in doing so.
- You have opinions about how engineering should be done, and want to help scale a rapidly growing engineering team.
Interview Process
Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.
- Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- System Design Screen [45m]: Designing a data processing feature end-to-end.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
- Execution and Impact [60m]: Pick a project you lead and prepare to give the interviewer a walk through. Then deep dive and answer questions about the project execution and how you lead it.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
#LI-DNP
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
The Web Engineering team owns our public website (hightouch.com), which is the face of our company and brand and one of the most important ways that customers and prospects learn about Hightouch. We’re looking for a talented senior web engineer who is passionate about crafting exceptional experiences and cares deeply about the story that we tell customers. As Hightouch continues to scale rapidly, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.
In this role, you’ll partner closely with our marketing and design teams to build, iterate, and maintain our marketing website. Key responsibilities include:
- Lead the design, scoping, and implementation of marketing website projects such as new feature pages, blog revamps, and more
- Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
- Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
- Develop engaging animations that enhance product storytelling using technologies such as Motion and GSAP
- Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity
About you
- 5+ years of experience in software/web engineering, ideally with strong proficiency in React, TypeScript, CSS, and Next.js
- Demonstrated ability to build production-ready web applications in a fast-paced environment
- Excellent design taste and obsessive attention to detail
- Proven experience with code-based animations (e.g., using Motion or GSAP) or experience collaborating with contractors on creative implementations
- Ability to work autonomously, lead and coach other engineers, and collaborate effectively with marketing, design, and data teams
- Deep understanding of SEO principles and best practices, especially around performance, accessibility, and search optimization
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Interview Process
Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.
- Intro Call [30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
- Technical Screen [45m]: Work with one of our frontend engineers to build a simple component using React and TypeScript.
- Past Projects Deep Dive [45m]: Walk through 2-3 previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
- Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We are looking for a software engineer to join our Streaming Systems team, working on the high-throughput systems that collect, forward, and perform real time computation on billions of behavioral events from our customers’ users. You'll be building the infrastructure that ingests clickstream, product interaction, and transactional data into our platform. This data is the platform for our “Cursor for Marketers” AI agent product.
Our streaming products’ revenue has 10x’d over the past year, and we need to ensure that we continue to scale. Our infrastructure needs to handle millions of messages per second at single second latency end to end. Recently, we added a computation engine that allows personalizing user experiences in real-time based on live behavior; we’re seeing 7-figure market response in the first few months and need to scale up to meet demand.
We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You will own and deliver projects from start to finish, work directly with customers to solve their hardest scaling problems, and have significant influence over our technical roadmap.
The base salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. A large portion of the compensation will be in the form of equity via ISO options. We offer early exercise and a 10 year post-termination exercise window.
About You
You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.
You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms.
Some useful, but not necessary, experience:
- Experience with streaming systems like Kafka, Kinesis, Pulsar, Warpstream
- Experience with high RPS, low p99 latency systems
Interview Process
Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.
- Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- System Design Screen [45m]: Designing a data processing feature end-to-end.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
#LI-DNP
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Ready to apply?
Apply to Hightouch
Senior Solutions Engineer
Share this job
About Clockwork Systems
Clockwork.io – Software Driven Fabrics to increase GPU cluster utilization
Clockwork Systems was founded by Stanford researchers and veteran systems engineers who share a vision for redefining the foundations of distributed computing. As AI workloads grow increasingly complex, traditional infrastructure struggles to meet the demands of performance, reliability, and precise coordination. Clockwork is pioneering a software-driven approach to AI fabrics by delivering cross-stack observability to catch and quickly resolve problems, workload fault tolerance to keep jobs running through failures, and performance acceleration that dynamically routes and paces traffic to avoid congestion.
To learn more, visit www.clockwork.io.
About Role
Clockwork is seeking a sales-savvy individual with extensive technical expertise in AI networking to fill our Senior Solutions Engineer position. Do you thrive in a fast-paced, dynamic environment? Utilize your networking expertise, systems engineering background, and consultative skills to partner with our sales team throughout the entire customer journey—from understanding requirements and delivering compelling technical presentations and demos to conducting proof-of-concept (PoC) evaluations and overseeing complex software deployments.
What you will do
- Collaborate closely with customers to understand their unique business needs and create, prototype, and deploy tailored solutions that align with their requirements.
- Lead proof of concept evaluations to showcase the value of Clockwork's solutions within customer environments.
- Provide technical leadership during customer meetings, presentations, and workshops, addressing any technical queries or concerns that arise.
- Work closely with Clockwork's sales team to complete PoC evaluations and close deals.
- Collaborate with product and engineering teams, and identify opportunities for product enhancement.
- Offer valuable insights on product features, functionality, and performance, contributing to discussions about product strategy and architecture.
- Stay abreast of the latest developments and trends in AI networking, Kubernetes, and cloud computing, sharing your thought leadership with customers and internal stakeholders.
- Represent Clockwork at conferences and industry events, with occasional travel as required.
Experience/skills you bring to the position
- 5+ years in a solutions architect or engineering role, preferably within cloud or AI infrastructure domains.
- Previous pre-sales experience, including POCs, with client stakeholders, including senior technical staff and management.
- Hands-on experience with cloud platforms (AWS, GCP, Azure, OCI).
- Strong understanding of Kubernetes and container orchestration.
- Familiarity with GPU infrastructure and related technologies.
- Extensive knowledge of networking protocols.
- Excellent communication and relationship-building abilities, with a customer-centric mindset.
- Demonstrated ability to troubleshoot complex technical issues and provide effective solutions.
- A degree in computer science, electrical engineering or related field.
- Proficiency with Python, SQL, and Linux (Golang, C, C++, and Java are a plus).
Compensation for this position will vary based on the skills and experience you bring, as well as internal equity considerations. For candidates hired at the posted level, the expected base salary range is $170,000 - $250,000. In addition to cash compensation, this role is eligible to participate in the company’s equity program, which may include stock options granted in accordance with the company’s equity plan and subject to approval and applicable vesting schedules.
Enjoy
- Challenging projects.
- Competitive compensation.
- A great benefits package.
- A friendly and inclusive workplace culture.
- Catered lunches.
Clockwork Systems is an equal opportunity employer. We are committed to building world-class teams by welcoming bright, passionate individuals from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. We believe diversity drives innovation, and we grow stronger together.
Ready to apply?
Apply to Clockwork.io
Senior Manager, Solutions Architecture, AI & Developer Platform
Share this job
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, TX or San Francisco, CA
About Cloudflare
At Cloudflare, our mission is bold yet simple: to help build a better Internet. Our global network handles trillions of requests each month, protecting and accelerating applications without added hardware, software, or code changes. Our Developer Platform, including Workers, Workers AI, R2, KV, Durable Objects, and Pages, empowers developers to build and deploy applications globally, faster than ever before.
About the Team
The Developer GTM organization is a startup within Cloudflare, driving how we attract, inspire, and grow the next generation of builders. We are redefining what developer acquisition looks like in a world where AI and distributed agents are reshaping the stack. Our mission is to create new pathways for developers to discover Cloudflare, whether through ecosystem partnerships, high impact content, or creative field engagement.
We are builders, storytellers, and connectors united by one goal: to make Cloudflare the most exciting place for developers to build.
About the Role
As the Senior Manager of Solutions Architecture for the AI & Developer Platform, you will lead a team of high-performing technical experts who help customers understand the business value and technical details of Cloudflare’s ecosystem. You will serve as a strategic partner to sales leadership, advising on programs to grow developer revenue and supporting complex strategic opportunities. In this leadership capacity, you will bridge the gap between technical sales and product engineering, ensuring your team effectively acts as the feedback loop that evolves our product offerings.
What you will do
- Strategic Oversight: Develop and execute the long-term technical sales strategy in partnership with regional and country sales leaders to drive pipeline and revenue for the Cloudflare Developer Platform.
- People Management: Directly manage, mentor, and grow a team of Solution Architects, ensuring they successfully serve as trusted technical advisors and regional leads.
- Cross-Functional Collaboration: Serve as the primary liaison with executive leadership, Product Management, and Product Marketing to align goals and deliver data-driven value propositions and customer stories.
- Budget and Resource Allocation: Manage the annual budget and make critical resource allocation decisions to ensure the team is staffed and equipped to meet customer needs and business goals.
- Executive Engagement: Support your team in aligning perceived business and technical value with C-Level executives at strategic customer accounts.
- Product Evolution: Oversee the creation of a succinct feedback loop between the field and internal teams to refine the product roadmap based on customer usage and competitive intelligence.
Who you are
- Technical Sales Leadership: Significant experience leading technical teams, with a background of 7+ years in technical sales of cloud computing, storage, or full-stack engineering.
- Strategic Planning: Proven ability to develop programs that drive sales strategy and pipeline generation in a complex technical environment.
- Deep Technical Expertise: Comprehensive knowledge of modern Web Technologies, Cloud Architecture, AI/ML, and the advantages of Distributed Serverless Platforms.
- System Design Authority: Ability to mentor teams on Systems Design theory and practice for distributed, full-stack applications to solve complex client needs.
- Cross-Functional Leadership: Demonstrated success collaborating with Product, Marketing, and Sales to drive revenue and customer adoption.
- Application Materials: Candidates must submit a resume/CV detailing their experience with team leadership and technical architecture.
Nice-to-Have Skills
- Platform Proficiency: Practical experience where you have built applications or solutions using Cloudflare Workers.
- Industry Certifications: Holding current AWS Solutions Architect or GCP Cloud Architect certifications.
- Developer Workflow Knowledge: Strong understanding of CI/CD practices, versioning, and system integrations to better guide the team on developer workflows.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $244,000.00 - $336,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Senior Forward Deployed AI Engineer, Enterprise
Share this job
About Scale AI
Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities.
Role Overview
As a Forward Deployed AI Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments.
This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows.
Key Responsibilities
Customer Integration & Deployment
- Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements
- Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
- Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows
- Deploy and configure AI models and agents within customer security and compliance boundaries
AI Agent Development
- Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation
- Architect multi-agent systems that orchestrate between different models, tools, and data sources
- Implement evaluation frameworks to measure agent performance and iterate toward business objectives
- Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement
Prompt Engineering & Optimization
- Create sophisticated prompt engineering strategies optimized for customer-specific domains and data
- Build and maintain prompt libraries, templates, and best practices for customer use cases
- Conduct systematic prompt experimentation and A/B testing to improve model outputs
- Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate
Technical Leadership & Collaboration
- Serve as the primary technical point of contact for strategic enterprise accounts
- Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration
- Provide technical training and knowledge transfer to customer teams
- Work closely with Scale's product and engineering teams to translate customer needs into product improvements
- Document technical architectures, integration patterns, and best practices
Problem Solving & Innovation
- Debug complex technical issues across the entire stack, from data pipelines to model outputs
- Rapidly prototype solutions to unblock customers and prove out new use cases
- Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems
- Identify opportunities for productization based on common customer patterns
Required Qualifications
- 4+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design
- Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
- Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
- Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
- Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
Preferred Qualifications
Agent Development Wiz
- Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures
- Experience building and deploying AI agents or autonomous systems in production
- Knowledge of vector databases and semantic search systems
- Contributions to open-source AI/ML projects
Infrastructure Guru
- Experience with containerization (Docker, Kubernetes) and CI/CD pipelines
- Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools
- Previous work in a devops, platform, or infra role
- Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)
Customer Product Whisperer
- Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
- Domain expertise in verticals like finance, healthcare, government, or manufacturing
- Experience with technical enablement or teaching programs
Sample Projects
The following are some examples of the types of projects we’ve worked on with customers. All of these projects leverage customer data, integrate directly into customers’ existing systems, and are deployed on their infrastructure.
Deep Research for Due Diligence
For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly.
Churn Prediction
Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn.
Data Extraction Voice Agent
We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AISenior AI Infrastructure Engineer - Training Platform
Share this job
As a Software Engineer on the Machine Learning Infrastructure team, you will build the "Operating System" for our large-scale GPU clusters. You will architect a high-performance training platform that handles the immense complexity of multi-thousand GPU workloads, ensuring every cycle is used efficiently. Your work directly determines the velocity at which our researchers can train and iterate on the world’s most advanced models.
The ideal candidate is a systems expert who thrives on solving the orchestration, networking, and reliability challenges that emerge at massive scale. You will partner closely with researchers to build a seamless, resilient environment that transforms raw compute into breakthrough AI.
You will:
- Architect and scale a multi-tenant orchestration layer that abstracts away the complexity of GPU clusters, ensuring high utilization and seamless job recovery.
- Design and implement scheduling primitives to optimize the lifecycle of training jobs.
- Develop deep observability and automated health-checking into the training stack to proactively identify and isolate hardware failures
- Evaluate and integrate emerging technologies in the CNCF and AI ecosystem (e.g. Ray, Kueue), making data-driven build vs. buy decisions that balance velocity with long-term maintainability.
- Work closely with Finance and Procurement teams to drive our capacity planning process.
- Participate in our team’s on call process to ensure the availability of our services.
- Own projects end-to-end, from requirements, scoping, design, to implementation, in a highly collaborative and cross-functional environment.
Ideally you'd have:
- 5+ years of experience in backend or infrastructure engineering, with at least 2 years focused on orchestrating ML workloads at scale (100+ GPU nodes).
- Strong programming skills in one or more languages (e.g. Python, Go, Rust, C++)
- Experience with complex compute management systems that cover queueing, quotas, preemption, and gang scheduling.
- Experience with distributed training infrastructure, such as EFA, Infiniband, and topology-aware scheduling.
- Experience with distributed storage systems (e.g. Lustre, S3) as they relate to training throughput
- Expert-level knowledge of Kubernetes internals (Custom Resources, Operators, Admission Controllers) and how they interact with device plugins for specialized hardware.
- Familiarity with cloud infrastructure (AWS, GCP) and infrastructure as code (e.g., Terraform).
- Proven ability to solve complex problems and work independently in fast-moving environments.
Nice to haves:
- Experience with distributed training techniques such as DeepSpeed, FSDP, etc.
- Experience with the NVIDIA software and hardware stack (CUDA, NCCL)
- Experience with PyTorch
- Familiarity with post-training algorithms such as GRPO, and with Reinforcement Learning
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AIPrincipal Solutions Engineer, Enterprise
Share this job
Scale plays a critical role in powering the next generation of AI applications across the enterprise. As our customer base grows exponentially, Principal Solutions Engineers operate as senior technical leaders on the front lines—shaping how the world’s most innovative companies adopt, deploy, and scale AI with Scale.
Principal Solutions Engineers are trusted advisors to both customers and internal stakeholders, owning the most complex and high-impact opportunities. They partner closely with Sales, Product, and Engineering leadership to drive technical strategy, secure executive alignment, and deliver differentiated solutions that win and expand strategic accounts. Beyond individual deals, they influence product direction, define best practices, and elevate the capabilities of the broader Solutions Engineering organization.
You will:
- Own technical strategy and execution for the company’s most complex, high-value enterprise opportunities, acting as the ultimate arbiter of the “technical win”
- Serve as a trusted advisor to executive stakeholders (CTOs, Heads of AI, Engineering leaders), guiding long-term AI/LLM adoption strategies
- Architect and lead end-to-end solution design, from discovery through pilots and productionization, across ambiguous and evolving customer requirements
- Drive cross-functional alignment across Sales, Product, and Engineering to unblock critical technical and business challenges
- Define and shape large, multi-phase Scopes of Work, translating ambiguous customer problems into scalable, production-ready solutions
- Lead high-impact customer engagements, including executive presentations, technical deep dives, and workshops
- Influence Scale’s product roadmap by synthesizing customer insights and advocating for high-leverage feature development
- Mentor and elevate other Solutions Engineers, establishing best practices across demos, pilots, and technical sales strategy
- Drive org-level initiatives that improve win rates, shorten sales cycles, and increase the scalability of the Solutions Engineering function
Ideally, you'd have:
- Deep technical background with significant experience in customer-facing engineering roles (pre-sales, forward-deployed, or post-sales) at enterprise scale
- Proven track record of owning and closing complex, multi-stakeholder technical deals with Fortune 500 or equivalent enterprises
- Strong systems thinking and architecture experience across cloud, data, and AI/ML systems
- Hands-on experience with programming languages such as Python, Java, or similar, with the ability to prototype and validate solutions when needed
- Experience operating as a senior technical advisor to executive stakeholders, with strong presence and credibility
- Demonstrated ability to navigate ambiguity, influence without authority, and drive alignment across diverse teams
- Exceptional communication skills, with the ability to translate between business, product, and technical audiences
- High degree of ownership, intellectual curiosity, and bias for action in fast-paced, ambiguous environments
Nice to haves:
- Deep experience with Generative AI / LLM applications in enterprise environments
- Background in forward-deployed engineering or building production-grade ML systems
- Experience in regulated industries such as financial services, insurance, or healthcare
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AIInfrastructure Software Engineer, Enterprise GenAI
Share this job
Scale GP (Scale Generative AI Platform) is an enterprise-grade AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our core infrastructure in a fast-paced environment.
The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail.
What You’ll Do:
- Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers
- Implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
- Collaborate with platform, product teams and our customers directly to develop and implement innovative infrastructure that scales to meet evolving needs.
- Deliver experiments at a high velocity and level of quality to engage our customers
- Work across the entire product lifecycle from conceptualization through production
- Be able, and willing, to multi-task and learn new technologies quickly
What We’re Looking For:
- 4+ years of full-time engineering experience, post-graduation
- Experience scaling products at hyper growth startups
- Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies
- Proficient in Python or Javascript/Typescript, and SQL
- Experience with Kubernetes
- Experience with major cloud providers (AWS, Azure, GCP)
- Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AIStaff Infrastructure Software Engineer, Enterprise AI
Share this job
The ideal candidate thrives in a fast-paced environment, has a passion for both deep technical work and mentoring, and is capable of setting a long-term technical strategy for a critical domain while maintaining a strong, hands-on delivery focus. You will architect and implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail.
What You’ll Do:
- Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers.
- Use our own data and AI platform to analyze build and test logs and metrics to identify areas for improvement.
- Define the architectural patterns for our multi-cloud infrastructure to support secure, reliable, and scalable Agentic workflows for enterprise customers.
- Enhance engineering and infrastructure efficiency, reliability, accuracy, and response times, including CI/CD processes, test frameworks, data quality assurance, end-to-end reconciliation, and anomaly detection.
- Collaborate with platform and product teams to develop and implement innovative infrastructure that scales to meet evolving needs.
- Design and champion highly scalable, reliable, and low-latency infrastructure and frameworks for building, orchestrating, and evaluating multi-agent systems at enterprise scale.
- Lead the infrastructure roadmap with a strong focus on compliance, privacy, and security standards, including designing change management and data isolation strategies.
- Own the development and maintenance of our best-in-class Agentic observability platform (logging, metrics, tracing, and analytics) to proactively ensure system health and enable rapid incident response.
- Drive developer efficiency by building automated tooling and championing Infrastructure-as-Code (IaC) paradigms throughout the engineering organization to improve workflows and operational efficiency.
What We're Looking For:
- Proven experience in a senior role, with 5+ years of full-time software engineering experience.
- Deep understanding of modern infrastructure practices, including CI/CD, IaC (e.g., Terraform, Helm Charts), container orchestration (e.g., Kubernetes) and observability platforms (e.g., Datadog, Prometheus, Grafana).
- Extensive experience with at least one major cloud provider (AWS, Azure, or GCP).
- Strong knowledge of security and compliance in enterprise environments, with a focus on access management, data isolation, and customer-specific VPC setups.
- Proficiency in Python or JavaScript/TypeScript, and SQL.
- Bonus points: Hands-on experience and a passion for working with Agents, LLMs, vector databases, and other emerging AI technologies.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AISenior Software Engineer, Connectivity
Share this job
Senior Software Engineer, Platform — Connectivity
The Connectivity team owns the core platform that enables Scale to continuously generate, evaluate, and deliver high-quality training data to our customers. Our systems sit at the center of Scale’s data and AI infrastructure, powering large-scale workflows while supporting frontier AI capabilities such as multi-modality, long-horizon reasoning, and agentic behavior.
We’re looking for a senior engineer with deep experience building robust platforms, someone who brings strong architectural judgment, a bias toward correctness and reliability, and the ability to design systems that scale and evolve cleanly over time. This is a backend-heavy role with full-stack expectations and significant ownership from design through long-term operation.
What You’ll Do
- Design and own foundational platform systems that support scalable data generation, evaluation, and bespoke customer delivery across Scale’s ecosystem.
- Architect extensible, production-grade services that can support frontier AI workflows, including multi-modal inputs, long-running processes, and agentic orchestration.
- Build and operate distributed systems at scale, with strong guarantees around correctness, reliability, observability, and cost efficiency.
- Integrate with public LLM APIs and AI services, designing abstractions that are resilient to model churn, latency variability, and evolving usage patterns.
- Design and maintain data transformation and processing systems, supporting complex schema evolution, customization, and high-throughput workloads.
- Partner closely with infrastructure, product, and customer-facing teams to define requirements, shape technical direction, and deliver seamless integration experiences for customers.
- Lead multi-quarter technical initiatives, including authoring and driving a 6+ month technical roadmap for major platform investments.
- Apply strong engineering judgment in ambiguous problem spaces, balancing speed with long-term maintainability and operational excellence.
- Raise the quality bar through thoughtful system design reviews, rigorous code reviews, and mentorship grounded in real-world production experience.
Ideal Experience
- 7+ years of professional software engineering experience, with a strong background in building and operating large-scale, production-grade platforms.
- Deep expertise in distributed systems and cloud-native architectures, including Kubernetes, microservices, event-driven systems, caching, and production databases.
- Proven ability to lead multi-quarter technical initiatives, work effectively across cross-functional teams, and apply strong architectural judgment in ambiguous environments.
- Preferred: Experience integrating with public LLM APIs and designing systems that handle scale, reliability, latency, and cost tradeoffs.
Preferred: Experience building or operating data processing and transformation systems supporting complex workflows and evolving schemas.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AISoftware Engineer, Frontier AI Infrastructure
Share this job
Scale AI is seeking a highly skilled and motivated Software Engineer, Frontier AI Infrastructure to join our dynamic Public Sector Engineering team. As a part of this team, you will own the model inference layer - enabling state of the art models, debugging the latest AI tools, managing networking, debugging latency, and tracking pricing/usage metrics for AI models. You will lead technical discussions on the frontlines with cloud vendors and customers to deliver on critical contracts and to debug platform issues. You will also work upstream with Product to understand features before they break, moving us from "infra-only debugging" to proactive integration testing.
You will:
- Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure.
- Own services or systems and define their long-term health goals, while also improving the health of surrounding components
- Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product.
- You will work with Product to build integration tests that catch issues early, shifting the focus from "infra-only debugging" to preventing failures upstream.
- Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
- Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings.
Must have:
- At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance
Ideally you'd have:
- Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases. Experience with developing & delivering software to air-gapped & isolated environments is a plus.
- Cloud-Native Technologies: Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is desired. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment.
- Security Focused: Experience with Federal Compliance frameworks, and requirements(e.g, Cloud SRG, FedRAMP, STIG Benchmarks, etc). Experience developing software & technical solutions that meet strict security & regulatory compliance requirements.
- Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
- Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment.
- Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering.
- Must be able to support work 3-4 days a week from the DC, SF, NYC, or STL office.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AIForward Deployed AI Engineering Manager, Enterprise
Share this job
About Scale AI
Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities.
Role Overview
As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments.
This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows.
Key Responsibilities
Customer Integration & Deployment
- Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements
- Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
- Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows
- Deploy and configure AI models and agents within customer security and compliance boundaries
AI Agent Development
- Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation
- Architect multi-agent systems that orchestrate between different models, tools, and data sources
- Implement evaluation frameworks to measure agent performance and iterate toward business objectives
- Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement
Prompt Engineering & Optimization
- Create sophisticated prompt engineering strategies optimized for customer-specific domains and data
- Build and maintain prompt libraries, templates, and best practices for customer use cases
- Conduct systematic prompt experimentation and A/B testing to improve model outputs
- Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate
Leadership & Collaboration
- Serve as the Engineering Manager and technical point of contact for strategic enterprise accounts
- Lead a team that is collaborating with customer data scientists, ML engineers, and software developers to ensure smooth integration
- Work closely with Scale's product and engineering teams to translate customer needs into product improvements
- Document technical architectures, integration patterns, and best practices
Problem Solving & Innovation
- Debug complex technical issues across the entire stack, from data pipelines to model outputs
- Rapidly prototype solutions to unblock customers and prove out new use cases
- Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems
- Identify opportunities for productization based on common customer patterns
Required Qualifications
- 5+ years of software engineering experience with 2+ yrs of Management experience with strong fundamentals in data structures, algorithms, and system design
- Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
- Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
- Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
- Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
Preferred Qualifications
Agent Development Wiz
- Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures
- Experience building and deploying AI agents or autonomous systems in production
- Knowledge of vector databases and semantic search systems
- Contributions to open-source AI/ML projects
Infrastructure Guru
- Experience with containerization (Docker, Kubernetes) and CI/CD pipelines
- Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools
- Previous work in a devops, platform, or infra role
- Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)
Customer Product Whisperer
- Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
- Domain expertise in verticals like finance, healthcare, government, or manufacturing
- Experience with technical enablement or teaching programs
Sample Projects
The following are some examples of the types of projects we’ve worked on with customers. All of these projects leverage customer data, integrate directly into customers’ existing systems, and are deployed on their infrastructure.
Deep Research for Due Diligence
For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly.
Churn Prediction
Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn.
Data Extraction Voice Agent
We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AISoftware Engineer, ARC Team
Share this job
Scale AI is seeking a highly skilled and motivated Software Engineer, ARC (Architecture, Reliability, & Compute) to join our dynamic Public Sector Engineering team. As a part of this team, you will define how the company ships software, establishing the patterns for deploying into complex government and high-security environments, rather than just running Terraform scripts. You will build and maintain internal CLIs/tools that standardize testing, deployment, environment management and are tools that engineering relies on to prevent downstream breakages. You will execute on automated deployment efforts to pay down tech debt, creating fully functional staging/testing environments, and defining the company's standard for safe deployments.
You will:
- Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure.
- Own services or systems and define their long-term health goals, while also improving the health of surrounding components.
- Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product.
- Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
- Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
- Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings.
Must have:
- At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance
Ideally you'd have:
- Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases. Experience with developing & delivering software to air-gapped & isolated environments is a plus.
- Cloud-Native Technologies: Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is desired. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment.
- Security Focused: Experience with Federal Compliance frameworks, and requirements(e.g, Cloud SRG, FedRAMP, STIG Benchmarks, etc). Experience developing software & technical solutions that meet strict security & regulatory compliance requirements.
- Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
- Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment.
- Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering.
- Must be able to support work 3-4 days a week from the DC, SF, NYC, or STL office.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AI
Transformation Architect
Share this job
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Transformation Architect to join our team in a remote capacity (NYC), reporting to the Sr Director, Sales Engineering within the Americas Field Sales department.
You will drive customer engagement and solution design, providing the technical leadership and expertise necessary for deployment design and optimization.
What you’ll do (Role Expectations)
- Design and implement our Zero Trust architectures
- Gather requirements and understand specifications while evaluating existing systems
- Influence and mentor activities within the team and across the organization
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
- You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.
What We’re Looking for (Minimum Qualifications)
- 10+ years of industry experience within Networking and Cybersecurity
- Advanced degree or equivalent experience in technical domains, supported by advanced relevant industry certifications
- Deep knowledge of NIST Zero Trust Architecture and familiarity with applicable laws, regulations, and industry best practices
- Comprehensive understanding of Networking and Security environments
What Will Make You Stand Out (Preferred Qualifications)
- Prior experience as a customer-facing technology promoter
- Additional cloud expertise or experience in adjacent technical domains
- Proven track record supporting Enterprise, Large Enterprise, and Major accounts
#Remote
#LI-EV1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Global Alliance Director - Accenture to join our Global GSI Advisory Team. This is a role based in the Americas, reporting to the Senior Director, Alliance Partners. You will lead the end-to-end Global Partnership with Accenture, building key relationships and developing joint offerings that drive transformational, incremental net new opportunities for Zscaler. You will serve as the primary architect for our global Accenture business plan, ensuring mutual revenue growth and strategic alignment across our Security, Network, and Cloud practices.
What you’ll do (Role Expectations)
-
Create and execute a global Business Plan to expand the Accenture partnership and brand footprint globally
-
Lead the end-to-end Global Partnership by developing joint offerings that can be leveraged by the field sales organization to drive net new opportunities
-
Drive Zscaler revenue growth while ensuring Accenture meets their specific goals for product revenue, services revenue, and margins
-
Partner with internal Sales and technology alliance leaders to programmatically launch new revenue-generating initiatives alongside GSI partners
-
Cultivate and maintain executive relationships within the partner’s Security, Network, Cloud, and Digital Workplace practices
Who You Are (Success Profile)
-
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
-
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
-
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
-
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
-
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
-
Current leadership experience managing GSI partnerships for an enterprise software company with established executive relationships
-
5+ years of experience working directly within the GSI partner community
-
Technical proficiency in internet security and networking
-
Bachelor’s degree or equivalent educational background
What Will Make You Stand Out (Preferred Qualifications)
-
Demonstrable history of exceeding sales targets through GSI partner-led initiatives
-
10+ years of experience managing Big 4 partnerships, with a specific focus on Accenture
-
Advanced degree, such as an MBA, and experience selling complex SaaS solutions
#LI-Remote
#LI-JK1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Principal Value Engineer - Consumer Packaged Goods (CPG) Industry
Share this job
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role:
We are looking for a Principal Value Engineer, Consumer Packaged Goods (CPG)—an industry expert who can bridge the gap between technical process mining, AI-driven automation, and strategic business outcomes. You will act as an architect for critical SaaS adoption work-streams within a major CPG account, translating complex operational data and predictive insights into clear value drivers.
As a Lead Value Engineer, you are a "go-to" execution expert within our CPG go-to-market organization. You will move beyond standard process optimization to link Celonis' Process Intelligence and AI capabilities to key outcomes specific to fast-moving consumer goods operations.
You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers, driving rapid Time-to-Value (TTV) and maximizing Customer Lifetime Value (CLTV). You are our customers' trusted advisor, helping them achieve their strategic goals, scale their cloud software adoption, and realize significant ROI using the Celonis Process Intelligence Platform.
In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and accelerate the enterprise-wide adoption of our SaaS platform. You will blend deep process and industry expertise with a proven consulting skill set, an AI-solution mindset, and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.
The work you’ll do:
Identify & Frame Value
-
Translate Strategy to Operations: Analyze the client’s strategic priorities (e.g., Omnichannel Growth, Margin Protection, Supply Chain Agility, and Sustainability) and map them to high-impact, AI-augmented Celonis use cases.
-
Target High-Impact Areas: Architect solutions that connect data across the value chain—moving beyond simple task automation to leveraging machine learning and process intelligence to optimize complex ecosystems like Demand Planning, Trade Promotions Management (TPM), Logistics, and Direct-to-Consumer (D2C) fulfillment.
-
Build the Business Case: Construct robust, data-backed business cases that articulate the financial impact and SaaS ROI of Process Intelligence (e.g., reducing Cost of Goods Sold, optimizing working capital, or improving OTIF delivery) to senior management.
-
Win Expansion: Build demos and business cases leveraging industry benchmarks, predictive modeling, and best practices in order to win new expansion opportunities and drive Annual Recurring Revenue (ARR) growth.
-
Assess Value: Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity, AI integration potential, and strategic SaaS roadmap to C-Level executives.
Realize Value
-
Drive Engagement Success: Lead the value workstream for pilots and implementations, ensuring the "digital twin" strategy and predictive AI models effectively monitor process health in fast-paced, high-volume retail environments.
-
Orchestrate Improvement: Guide customers on how to use Celonis to provide intelligent context to their AI agents, coordinating automated hand-offs and complex decision-making between systems and teams in Order-to-Cash, Source-to-Pay, and Plan-to-Produce.
-
Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers leverage AI and data to define standards for Retailer Compliance, master data governance, or supply network visibility.
-
Facilitate Workshops: Run business value workshops and use Celonis to identify, qualify, and quantify opportunities for intelligent process enhancement.
-
Initiate Change: Derive improvement measures in core business functions, initiate enterprise-wide change initiatives, and ensure sticky adoption of our platform features.
-
Present Results: Present results, realized value, and software utilization metrics to senior management and C-level executives.
Scale Value
-
Codify Best Practices: Turn our solutions into scalable SaaS assets, reusable AI models, and use cases for the broader Value Engineering team.
-
Mentor & Enable: Act as a senior resource for the team, helping junior engineers understand CPG terminology, seasonality nuances, and how to position AI capabilities to retail stakeholders.
-
Product Feedback: Serve as a bridge between the customer and our Product teams, providing specific feedback on how to enhance our platform's machine learning and generative AI features for the CPG vertical (e.g., specific requirements for Trade Spend visibility or SKU Rationalization).
-
Manage the Journey: Responsible for the end-to-end customer value journey: landing, expanding, driving adoption, and renewing—ultimately securing high Net Retention Rates (NRR).
-
Build Roadmaps: Build a strategic expansion roadmap for customers embedding the Celonis Process Intelligence Platform as a scalable, cloud-native transformation engine in their organization.
-
Drive Innovation: Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new AI-driven use cases and SaaS market demands.
The qualifications you need:
-
Deep Industry Experience: 8+ years of relevant experience in Finance, Supply Chain, or Operations, ideally combining time at a CPG/FMCG company with Management Consulting, Sales Engineering, or driving digital/AI transformations.
-
Domain Expertise: You possess granular knowledge of the CPG value chain, specifically in areas such as Demand & Supply Planning, Logistics, Trade Promotions, or Consumer/Retail Operations.
-
Growth Mindset: Proven track record of managing the full customer lifecycle, with a demonstrated ability to land new accounts, expand footprint through strategic upselling, and drive long-term value to ensure high NRR, organic advocacy, and sustained SaaS growth.
-
Value Realization Skills: You have a track record of identifying operational inefficiencies and driving them to resolution. You understand how to impact the P&L through process improvement, AI integration, and scalable technology deployment.
-
Technical Fluency: Good knowledge of Business Software/SaaS applications (e.g., SAP S/4HANA, Salesforce Consumer Goods Cloud, SAP IBP), and experience with data visualization, SQL, Python, or deploying LLMs/AI models is a strong plus.
-
Stakeholder Management: Experience presenting to and working with senior stakeholders. You can navigate complex internal structures and clearly communicate SaaS value and complex AI concepts to non-technical audiences.
-
Builder Mentality: You are comfortable working with ambiguity, adapting to a rapidly evolving AI landscape, and setting your own direction within an account team to achieve the best results.
-
Degree: Degree in Industrial/Business Engineering, Supply Chain Management, Informatics, Mathematics, or similar.
Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Role Description
-
As an Senior Value Engineer specializing in CPG and Fleet Logistics, you are pushing the envelope in solving business-critical problems for some of the world's most recognized consumer brands and global mobility networks. You will be working intimately with our most strategic enterprise clients, understanding their uniquely complex objectives—spanning from high-velocity beverage manufacturing and Direct Store Delivery (DSD) optimization to massive-scale fleet lifecycle management and dynamic asset routing. You will build Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners (e.g., Microsoft, OpenAI, Databricks).
With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the intricate realities of our customers' massive supply chains, vehicle fleets, and distribution networks. This enables them to industrialize AI, unlocking real ROI on deployments at scale—ensuring products are always on the shelf and vehicles are always ready for the customer. There is no AI without PI. You will prototype these solutions, demonstrate their value to global Chief Supply Chain Officers (CSCOs) and Fleet Operations Executives, and ensure successful implementation, adoption, and value realization to solidify and expand the footprint of Celonis across these premier global networks.
Key Responsibilities:
-
AI Discovery & Solutioning: Understand the clients' overarching AI strategies and the distinct supply chain challenges inherent to high-volume CPG and fleet mobility (e.g., predictive demand forecasting, route optimization, fleet predictive maintenance, dynamic asset allocation, and mitigating raw material volatility). As a Celonis product and logistics domain expert, translate these complex, physical-world challenges into innovative AI solutions that drive measurable impact.
-
Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the expansion/pre-sales cycle within various manufacturing, distribution, and fleet management business units. Remain deeply involved post-sale to guide implementation, ensuring agreed value, efficiency, and adoption thresholds are successfully reached.
-
Hackathons & Prototyping: Think out of the box with a "can-do" attitude, tackling heavily siloed legacy logistics and telematics networks. Leverage cutting-edge AI technologies to rapidly build creative prototypes in client hackathons, solving critical pain points across inventory allocation, fleet routing, and DSD execution.
-
Agentic Process Transformation: Support these enterprise clients in achieving tangible ROI from AI at scale. Enable a fundamental shift from traditional, rule-based automation to autonomous AI agents empowered by the Celonis Process Intelligence Platform (e.g., autonomous fleet rebalancing, intelligent shipment exception handling, or automated trade promotion deductions).
-
Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. Architect and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails, ensuring seamless integration with complex enterprise ERPs (e.g., SAP), Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and massive IoT/telematics data streams.
-
Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for CPG and Mobility Supply Chains, scaling knowledge across the organization regarding the nuances of fast-moving consumer goods and asset-heavy fleet operations.
Requirements:
-
5+ years of experience leading technical pre-sales and post-sales engagements specifically within highly complex Supply Chain, CPG/Beverage, or Fleet Logistics environments. This includes defining AI roadmaps, building compelling ROI/TCO business cases for large-scale distribution networks, and guiding technical implementations through to value realization.
-
Deep understanding of supply chain business processes native to high-volume manufacturing and mobility (such as Direct Store Delivery (DSD), Order-to-Cash, Procure-to-Pay, Fleet Lifecycle Management, or Sales & Operations Planning) with the ability to translate high-level operational needs into specific AI use cases.
-
Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent dispatch assistants, or automated extraction of data from complex vendor contracts and logistics documentation).
-
Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies for handling massive, high-velocity transactional and IoT datasets.
-
Strong presentation skills to both internal and external stakeholders (including supply chain executives, logistics directors, and enterprise IT leaders), whether leading technical whiteboarding sessions or formal readouts and demos.
-
Bachelor’s Degree required; Master's Degree in computer science, supply chain management, logistics, engineering, mathematics, or related fields, or equivalent work experience preferred.
Nice to have (big plus):
-
Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations suited for enterprise-grade supply chain environments.
-
Familiarity with CPG and fleet-specific systems (e.g., SAP APO/IBP, Blue Yonder, Manhattan, or major telematics/fleet tracking platforms).
-
Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
-
Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).
Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Technical Director, Media & Entertainment AI Infrastructure
Share this job
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Technical Director of Media and Entertainment, AI Infrastructure is a senior engineering leader who will initially operate as an individual contributor at the intersection of deep AI infrastructure engineering and the business of media and entertainment, with a clear path to building and leading a team as the business scales.
You will work alongside CTOs and engineering leaders at studio groups, VFX houses, gaming studios, agency holding companies, and generative AI model companies. Your role is not to pitch them; it is to build with them. You will translate their most complex infrastructure problems into engineered solutions, own the technical relationship with our most strategic ISV and cloud-native partners, and use what you learn in the field to directly influence the M&E product roadmap alongside Nebius's global Head of Product and Head of Engineering.
This is a ground-floor opportunity to define what AI-native infrastructure looks like for an industry in the middle of a fundamental transformation.
You are welcome to work remotely from the United States (SF Bay Area or NYC preferred) Travel expectations 10%-20% for executive meetings and key industry events.
Your responsibilities will include:
AI Infrastructure Architecture
- Own the Technical Blueprint: Personally architect the infrastructure solutions for our most strategic M&E partnerships , studio-scale content production pipelines, agency data consolidation plays, generative AI model deployments. These architectures must be engineered to survive real-world scale, not just pass a POC.
- The Physics to P&L Narrative: Fluently demonstrate to executive stakeholders how infrastructure decisions , data lake locality, storage tiering, inference optimization, directly impact their business model and operability.
Forensic Requirement Gathering
- Deconstruct the Bottleneck: Go beyond the stated problem to find the technical truth. Translate vague business goals (e.g., “We need lower rendering costs”) into precise engineering requirements (e.g., “We need to optimize the inference batch size on L40s to reduce cost-per-token by 30%”).
- Map the Transition: Identify exactly where a customer sits on the curve from legacy service bureau to AI-native tech platform and prescribe the specific infrastructure intervention needed to move them forward.
ISV & Partner Technical Strategy
- Build and Validate the Integration Layer: Identify, engage, and technically validate relationships with the most critical ISVs in the media and entertainment landscape, from rendering and VFX toolchains to generative AI platforms.
- Define the Standard: It is not enough to support these tools. You will define the reference architectures for how they run best on Nebius infrastructure, and work directly with ISV engineering teams to build and publish those standards.
- Decide What’s Worth Doing: In partnership with the GM, evaluate ISV and partner opportunities on their technical merit and strategic leverage , and be equally rigorous about what not to pursue.
Internal Technical Influence
- Shape the M&E Roadmap: Use forensic evidence from the field to prioritize and justify the M&E vertical roadmap. You will work directly with Nebius’s global Head of Product and Head of Engineering to translate partner and customer needs into product direction.
- Lead the M&E Product Summit: Chair a quarterly summit with Core Engineering leadership, using field evidence to drive roadmap decisions and maintain vertical momentum.
We expect you to have:
- 12+ years of experience in cloud infrastructure, platform engineering, distributed systems, or a closely related technical domain.
- Executive Presence: Capable of commanding a room of engineers and presenting a layered technical roadmap to a C-Suite. You have operated at the top-to-top level , your counterparts are CTOs and VPs of Engineering.
- Builder Mentality: This role begins as a hands-on individual contributor position. You will architect and ship solutions alongside partners and build the assets (reference architectures, integration playbooks, technical frameworks) that make Nebius's M&E infrastructure strategy defensible and scalable. As the business case develops, this role is explicitly designed to grow into a team-building and leadership function, with the expectation that you will recruit, shape, and run that team. You may have come from a startup, run your own company, or operated within a large org in a way that felt like building from zero, and you know how to transition from maker to multiplier.
- Product-Minded: Experience defining a platform strategy, not just executing tickets. You are comfortable telling a customer “No” when a request creates technical debt, and proposing a better alternative.
- Ambiguity Tolerance: You thrive in environments where requirements are evolving. You do not wait for a roadmap; you build it.
- Forensic Mindset: You are not satisfied with surface-level answers. You dig into the kernel, the logs, and the P&L to find the truth.
AI Infrastructure Expertise
- Mastery of the Stack: Expert-level, production-grade knowledge of GPU architectures (H100, L40s), Kubernetes orchestration including Soperator, high-performance and parallel file systems (e.g., Lustre, WEKA), data lake architecture, and networking constraints (InfiniBand/Ethernet).
- Inference Optimization: You understand the nuances of model serving , batch sizes, quantization, KV caching, latency tradeoffs , and can architect solutions for both massive throughput and real-time (sub-50ms) demands.
Domain Context: Media & Entertainment
Industry Fluency: You have operated within the M&E ecosystem and can speak to the infrastructure implications across the following sub-sectors:
- Gaming
- Multimodal Generative Models
- AdTech
- VFX / Content Production
Non-negotiable: Candidates without deep, production-grade working knowledge of GPU infrastructure and inference-based solutioning will not be considered. This is a hard requirement, not a preference.
AI Infrastructure Expertise
- Mastery of the Stack: You must be an expert in the physics of AI infrastructure. This includes deep, production-grade knowledge of GPU architectures (H100 vs. L40s), Kubernetes orchestration (K8s), high-performance storage parallel file systems (e.g., Lustre, WEKA), and networking constraints (InfiniBand/Ethernet).
- Inference Optimization: You understand the nuances of model serving—batch sizes, quantization, KV caching, and latency tradeoffs—and can architect solutions for both massive throughput and real-time (sub-50ms) demands.
It will be an added bonus if you have:
- Hands-on experience with VFX pipelines, studio-scale content production workflows, or the cloud tooling that powers them , render farm management, distributed simulation, asset pipeline tooling. You understand how content gets made, moved, and transformed at scale, and what infrastructure makes that possible.
- Strategic Empathy: The ability to distinguish between customers who need raw bare-metal access and those who need managed endpoints, and the wisdom to prescribe the right path.
Key Employee Benefits:
- Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) Plan: Up to 4% company match with immediate vesting.
- Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote Work Reimbursement: Up to $85/month for mobile and internet.
- Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.
Compensation
We offer competitive salaries, ranging from $295k - $365k OTE (On Target Earnings) + Equity based on your experience.
Compensation
We offer competitive compensation packages based on experience.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Staff Full Stack Engineer, Vertical Applications
Share this job
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.
THE ROLE
Our Vertical Applications team builds web applications that bring the power of ZMP to specific industries – Healthcare, Political, Retail, and more. Every vertical comes with its own fascinating challenges: unique compliance requirements, distinct data models, and workflows that genuinely matter to the people using them. It’s the kind of work where you get to learn new domains, solve real problems, and see your applications make a tangible impact.
You’ll own applications end-to-end: partner with product owners to define the problem, architect the backend, integrate with Zeta’s core platform, build the frontend, ship to production, and ensure operational excellence. We value clean, simple architectures, test-first development, and continuous delivery. AI-assisted development with tools like Cursor, Claude Code, Gemini and Codex is embedded in our everyday workflow, and we’re excited about what agentic engineering unlocks for both development velocity and software quality.
What You’ll Do
- Own vertical web applications from idea to production – working closely with product owners, designing the architecture, building it, shipping it, and running it.
- Architect backend services (Python, Java, Ruby, Node.js) with a focus on simplicity and reusability across verticals, so good patterns compound over time.
- Build polished frontend experiences in React/TypeScript/Ant Design System that connect seamlessly with backend APIs (REST, Thrift).
- Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
- Use AI-assisted development tools as a natural part of your workflow to move faster while keeping quality high.
- Weave AI/LLM capabilities into vertical applications, opening up new possibilities for each domain.
- Collaborate across teams – mentor fellow engineers, lead technical initiatives, and bring clarity to complex decisions for both technical and non-technical audiences.
What We’re Looking For
10+ years of software engineering with a history of owning and operating the systems you build. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. Continuous delivery, test-driven development, agile and shift-left are things you genuinely practice – not just checkboxes on a process document.
You’re comfortable building and operating scalable, distributed, high performant systems and navigating multi-tenant, compliant environments. You’re already using AI-assisted coding tools (Cursor, Claude Code, Gemini, Codex, or similar) and you’re curious about pushing those workflows further.
You’re a strong communicator who enjoys working directly with product owners, proposing architectures, building consensus across teams, and then making it happen. You’re energized by learning new domains and collaborating with people who care about their craft.
Nice to Have
- MarTech or AdTech experience (DSPs, bid stream processing, data-intensive platforms).
- Domain knowledge in Healthcare, Political, or Retail verticals.
Tech Stack
|
Backend |
Python, Java, Ruby, Node.js |
|
Frontend |
React, TypeScript, Ant Design System, Playwright |
|
APIs |
REST, Thrift |
|
Infrastructure |
AWS, Kubernetes (EKS), EC2, S3, API Gateway, SQS, Kafka, GitLab, Grafana, Loki, Honeycomb, Statsig Feature Flags |
|
Data |
MySQL, Redis, Snowflake, Aerospike, DynamoDB, ScyllaDB |
|
AI Tooling |
Cursor, Claude Code, Gemini, Codex, AI Skills, MCP, Agentic Teams |
|
Practices |
CI/CD, Spec driven development, TDD, Agile, You Build It You Run It |
Why You’ll Love It Here
- Interesting problems across diverse verticals – Healthcare, Political, Retail – on a platform processing trillions of consumer signals. You’ll never be bored.
- AI-native engineering culture – agentic development isn’t a side experiment, it’s how we build. You’ll be at the forefront of how software teams work in the future.
- Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
- Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
- Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $200,000 - $220,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-YW1
Ready to apply?
Apply to Zeta Global
Director, Global Process Owner – Quote-to-Cash
Share this job
MongoDB is seeking a Director, Global Process Owner (GPO) – Quote-to-Cash to serve as the single-threaded owner of the company’s end-to-end Quote-to-Cash process architecture across Cloud, Enterprise Advanced (EA), and Professional Services.
This role is responsible for designing and governing scalable, durable Quote-to-Cash processes that support MongoDB’s evolving business models, product offerings, and global growth. The Director, GPO – Quote-to-Cash establishes global process standards, resolves design tradeoffs across functional pillars, and ensures Finance processes scale efficiently as transaction complexity and volume increase.
This leader acts as Finance’s primary process design partner to IT, Product, Engineering, Deal Strategy, and Go-to-Market teams, ensuring that new products, monetization models, and operational workflows are implemented in a controlled and scalable manner.
Importantly, this role does not run the close or manage transactional accounting or operational processing teams. Instead, the role focuses on long-term process architecture, operating model design, and structural simplification across the Quote-to-Cash ecosystem.
The ideal candidate combines deep understanding of Quote-to-Cash processes with strong systems thinking, operational design capability, and cross-functional influence in a high-growth public-company environment.
We're looking to speak with candidates based in New York City or Austin for our hybrid working model.
Key Responsibilities
End-to-End Quote-to-Cash Process Ownership
- Serve as the single global owner of MongoDB’s Quote-to-Cash process architecture across:
- Cloud / consumption-based offerings
- Enterprise Advanced (EA)
- Professional Services
- Define and maintain globally consistent process standards, governance models, and design principles across the Quote-to-Cash lifecycle
- Ensure process decisions are scalable across evolving products, pricing models, geographies, and routes to market
Process Architecture & Operating Model Design
- Design scalable end-to-end workflows spanning:
- Deal structure and approvals
- Order flows
- Billing and invoicing
- Revenue-impacting operational workflows
- Customer lifecycle transitions and renewals
- Identify structural inefficiencies, fragmented ownership models, and manual dependencies across the Quote-to-Cash ecosystem
- Drive simplification and standardization efforts that reduce operational complexity and improve scalability
Cross-Functional Governance & Tradeoff Resolution
- Act as Finance’s primary design partner to:
- IT and Finance Systems
- Product and Engineering
- Deal Strategy and Go-to-Market Operations
- Revenue Accounting and Order-to-Cash
- Resolve cross-functional tradeoffs between process scalability, customer experience, operational efficiency, and control requirements
- Establish governance mechanisms for prioritizing and evaluating Quote-to-Cash process changes
New Products & Monetization Models
- Lead the operational process design for new products, pricing constructs, and monetization models
- Ensure new revenue motions are operationally supportable before launch and can scale without disproportionate manual intervention
- Partner with Technical Revenue Accounting and operational teams to ensure process flows support accounting, billing, and reporting requirements
Transformation & Continuous Improvement
- Build and maintain a multi-year Quote-to-Cash transformation roadmap aligned with company growth objectives
- Drive initiatives focused on:
- Reducing manual intervention
- Improving workflow automation
- Clarifying ownership boundaries
- Increasing operational scalability
- Establish process metrics and governance frameworks to measure process health and organizational efficiency
Success Metrics
Success in this role is measured by
- Sustained reduction in manual intervention and workflow exceptions
- Fewer cross-functional escalations tied to process ambiguity or design gaps
- Improved scalability of Quote-to-Cash operations as the business grows
- Stable Finance operational headcount relative to revenue growth
- Successful operationalization of new business models without downstream disruption
Qualifications
Required
- 10+ years of experience in Quote-to-Cash, Revenue Operations, Revenue Accounting Operations, Finance Transformation, or related functions
- Deep understanding of end-to-end Quote-to-Cash workflows in a SaaS or consumption-based business model
- Proven experience designing and scaling global operational processes in a high-growth public-company environment
- Strong cross-functional leadership skills with experience influencing Product, Engineering, IT, Finance, and GTM organizations
- Demonstrated ability to resolve complex operational tradeoffs and drive organizational alignment
Preferred
- Experience supporting cloud or usage-based monetization models
- Experience leading enterprise-scale process transformation initiatives
- Familiarity with revenue accounting and billing operational requirements under ASC 606
- Experience operating in complex multi-system environments
Leadership Attributes
- Systems Thinker: Designs processes that scale across products, geographies, and operating models
- Architect, Not Operator: Focuses on structural design and long-term scalability rather than day-to-day transaction execution
- Cross-Functional Influencer: Aligns diverse stakeholders without relying on formal authority
- Simplifier: Reduces complexity, ambiguity, and manual effort across workflows
- Outcome-Oriented: Measures success through scalable operational outcomes, not activity volume
Why This Role Matters
As MongoDB continues to evolve its products, pricing models, and global operations, scalable Quote-to-Cash process architecture becomes increasingly critical. This role ensures that Finance can support business growth without linear operational complexity, enabling durable scale across systems, teams, and workflows.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273373045
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Senior Fullstack Experiences Software Engineer
Share this job
Senior Fullstack Software Engineer - Experiences
Location: Soho, NYC / Remote
Department: Engineering
The Role
We’re looking for a Senior Fullstack Software Engineer to help architect, build, and scale the next generation of our Flowcode 2 Consumer Experiences. You will join our Experiences pod with a focus on creating amazing end user hub and landing page experiences that are dynamic and engaging. You’ll work across the stack — from contributing to backend services to building out dynamic end to end landing pages. Though this is a full stack position, we are looking for someone that has deep backend experience as well.
As one of the senior engineers on a small but highly capable team, you’ll own medium to large sized features, drive technical execution, contribute to a delivery focused environment, and mentor others. You’ll balance hands-on engineering with architectural thinking, helping us move fast while maintaining reliability, performance, and code quality.
This is an ideal role for a problem-solver who values simplicity over complexity, enjoys building dynamic and interactive applications and approaches engineering with pragmatism and curiosity.
What You’ll Do
- Design, build, and maintain scalable features across a modern front-end framework and backend services.
- With support, own key features end-to-end, from data design to user-facing experiences.
- Architect for growth — help drive your pods’s technical roadmap and shepherd established engineering best practices.
- Collaborate across teams with product, design, and data to deliver measure, deliver and grows features quickly and iteratively.
- Write clean, reliable, and maintainable code, with strong attention to performance, best practices and developer experience.
- Mentor engineers and help elevate technical execution across you pod.
- Stay pragmatic — balance ideal engineering with the realities of speed, customer needs, and startup resource constraints.
What We’re Looking For
- 5–7+ years of experience building and shipping production-quality software across the stack.
- Proficiency in at least one modern backend language (e.g., Go, Python, C#,, Java).
- Strong experience with React, Next.js, or other modern front-end frameworks. We use Svelte but any modern framework experience is welcome.
- Deep understanding of web architecture, API design, and data modeling in relational and/or NoSQL databases.
- Familiarity with cloud environments (AWS, GCP, or similar) and containerized deployment (Docker, Kubernetes).
- Commitment to code quality, with solid grounding in design patterns, testing, and CI/CD.
- Strong grasp of scalability and performance — able to make informed tradeoffs between speed and correctness.
- Excellent communication skills and a collaborative mindset.
- A builder’s mentality — comfortable taking initiative and owning outcomes from design through production.
Nice to Have
- Experience building consumer focused SaaS applications and experiences
- Experience with form based, dynamic applications with rich user generated content.
Flowcode is not for everyone. We hire with a pinhole lens — only those with the rare combination of intellectual horsepower, execution velocity, and uncompromising drive will thrive here. If you are seeking to operate at the highest levels of performance and impact, we want to meet you.
How to Apply
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The current range for this role is up to $200-$220k plus equity.
Ready to apply?
Apply to FlowcodeStaff Software Engineer - Platform
Location: Soho, NYC / Remote
Department: Engineering
The Role
We’re looking for a Staff Software Engineer to help grow and build the core platform that powers our Flowcode 2 application at scale. This role sits at the intersection of architecture, leadership, and pragmatic execution with a focus on creating and augmenting reliable, scalable, and extensible services and applications.
You’ll operate as a technical leader with in our Platform pod, growing platform capabilities, building new features and problem solving in a dynamic and challenging technical environment.. While this is a hands-on role, it requires a strong bias toward backend systems, distributed architecture and deep technical leadership. We value the ability to guide teams toward pragmatic, high-impact solutions.
This role is ideal for an engineer who values simplicity, correctness, and pragmatism, and who can balance long-term platform investments with immediate business needs.
What You’ll Do
- Own critical systems end-to-end, including design, implementation and deployment,
- Hands on designing, building, and maintaining scalable features across a modern front-end framework and backend services.
- Architect for growth — help drive your pods’s technical roadmap and shepherd established engineering best practices.
- Collaborate across teams with product, design, and data to deliver measure, deliver and grows features quickly and iteratively.
- Mentor and guide senior engineers, raising the bar for technical execution and system design across teams.
- Balance ideal engineering with the realities of speed, customer needs, and startup resource constraints.
- Drive improvements in observability, performance, and incident response
- Advocate for pragmatic solutions, solving the right problems with the appropriate level of complexity.
What We’re Looking For
- 8+ years of experience building and operating production-grade systems, with a strong backend focus.
- Deep expertise in building high-performance, concurrent services.
- Proven experience designing and scaling distributed systems and service-oriented architectures.
- Strong understanding of API design, data modeling, and consistency tradeoffs Experience with cloud infrastructure (AWS, GCP, or similar) and modern deployment patterns (Docker, Kubernetes).
- Proficiency in several modern backend language (e.g., Go, Python, C#,, Java).
- Commitment to code quality, with solid grounding in design patterns, testing, and CI/CD.
- Strong grasp of scalability and performance, able to make informed tradeoffs between speed and correctness.
- Excellent communication skills and a collaborative mindset.
- A builder’s mentality, comfortable taking initiative and owning outcomes from design through production.
- A history of working with in 20+ person engineering organizations and collaborating with Product and Design to enable feature delivery at a reasonable velocity
Flowcode is not for everyone. We hire with a pinhole lens — only those with the rare combination of intellectual horsepower, execution velocity, and uncompromising drive will thrive here. If you are seeking to operate at the highest levels of performance and impact, we want to meet you.
How to Apply
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The current range for this role is up to $280-$310k plus equity.
Ready to apply?
Apply to FlowcodeAbout the Role
We’re looking for a Sr Staff Engineer, Quote-to-Cash (QTC) to design, optimize, and scale our end-to-end Q2C architecture across Salesforce CPQ, Malbek CLM, and NetSuite ERP.
You will be the functional and technical bridge between Sales, Legal, Finance, and IT, owning the design of a touchless transaction flow — from quote and contract creation to billing, revenue recognition, and cash application.
This role requires deep expertise in Salesforce CPQ, a strong understanding of NetSuite financial processes & Provisioning automations and proven experience integrating CLM systems to create an automated, compliant, and auditable QTC experience.
Key Responsibilities
Solution Architecture & Process Design
- Own the end-to-end Quote-to-Cash architecture & development spanning Salesforce CPQ, CLM, and NetSuite ERP
- Design and implement a touchless transaction processing model, minimizing manual steps across quoting, contracting, billing, and revenue recognition
- Collaborate with Product managers and business stakeholders to gather requirements and translate them into scalable system solutions that balance automation, control, and compliance
- Work closely with the engineering teams to design, implement and operationalize the Q2C Solutions
Business Systems
- Lead system design for Salesforce CPQ, including product catalog architecture, pricing and discount rules, quote templates, and approval workflows
- Optimize quote-to-order conversion ensuring accurate data flow into downstream billing and ERP systems
- Implement governance on pricing, discounting, and quote approval thresholds to maintain margin and compliance integrity
- Partnering with Quoting & RevOps s to streamline quote generation, renewals, and amendment flows
- Improve deal velocity by streamlining approvals, leveraging A in Salesforce CPQ
- Integrate CLM (e.g., Ironclad, Conga, or DocuSign CLM) with Salesforce to automate quote-to-contract and contract-to-order workflows
- Define metadata, clause libraries, and approval paths that enable self-service contract generation and touchless handoffs
- Ensure contract terms and deal attributes are accurately synchronized with Salesforce CPQ for accurate billing and revenue recognition downstream
- Design and govern integrations between Salesforce and NetSuite for order management, invoicing, and revenue recognition
- Define mappings between CPQ orders and NetSuite Sales Orders to support automated billing and journal entries
- Ensure strong data integrity, reconciliation processes, and audit readiness across CRM and ERP
- Design and oversee integrations using iPass tools such as Celigo, Workato, Boomi, or MuleSoft to ensure reliable and auditable data exchange across systems
- Implement event-based or API-driven integration patterns to support near real-time synchronization
- Establish monitoring, error handling, and reconciliation frameworks for transaction-level traceability
- Maintain architectural documentation, system diagrams, and process maps
- Ensure all solution designs adhere to SOX, data governance, and security compliance standards
- Identify and drive reduction of technical debt and manual touchpoints in the QTC ecosystem
Qualifications
Required
- 10+ years of experience in QTC or Finance Systems Architecture, with a focus on Salesforce CPQ and NetSuite ERP
- Proven experience integrating CLM platforms (Ironclad, DocuSign, or Conga) with Salesforce
- Accelerate the development lifecycle by utilizing AI for daily tasks, including coding, testing, and debugging
- Proven experience in automating end to end Touchless transactions across Q2C platforms using tools like Klarity and UiPath
- Deep understanding of Quote-to-Cash business processes — including quoting, ordering, billing, provisioning and revenue recognition
- Strong working knowledge of Salesforce data model, CPQ configuration (pricing rules, product bundles, approval chains), and NetSuite transaction workflows
- Experience with integration middleware (Celigo, Boomi, MuleSoft, Workato) and API design
- Exceptional analytical and problem-solving skills with a hands-on approach to system design and delivery
Preferred
- Deep experience in SaaS or subscription-based business models with recurring or usage-based revenue
- Exposure to Salesforce Billing or external billing tools integrated with NetSuite
- Prior experience designing touchless QTC flows in a SOX-compliant environment
Success in this Role Looks Like
- Deals progress from quote → contract → order → invoice → revenue with minimal manual intervention
- Salesforce, CLM, and NetSuite operate as a cohesive ecosystem, with synchronized data and clear ownership boundaries
- Finance and Sales teams have trust in system-driven accuracy — reducing close timelines and manual reconciliations
- You’re recognized as the go-to solution architect for all Quote-to-Cash initiatives
Why Join Us
You’ll be at the heart of modernizing how we recognize and grow revenue — architecting a frictionless, automated, and compliant Quote-to-Cash experience across Salesforce, CLM, and NetSuite. Your work will directly impact business velocity, revenue predictability, and cross-functional alignment between Sales, Legal, and Finance.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273405378
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
We are seeking a Senior Manager of GTM Operations to lead AI and horizontal platform programs within the Core Operations team. This role will shape how our global GTM organization becomes more productive, scalable, and AI-enabled—by defining high-impact use cases, driving cross-functional programs, and ensuring successful adoption of new capabilities.
Core Operations sits at the intersection of GTM strategy, systems, and execution. This leader will act as both the orchestrator of GTM AI programs and a GTM process engineer—rethinking and redesigning how work gets done across the customer lifecycle, then applying AI and platforms to streamline, standardize, and scale those processes.
What You’ll Do
Shape GTM AI Strategy & Drive Programs
- Define the GTM AI and platforms strategy for Core Operations, focused on improving productivity and enabling revenue and customer outcomes
- Translate business needs into prioritized AI use cases and requirements, partnering with IT to inform the broader technology roadmap
- Own and drive GTM AI programs end-to-end—from problem definition and business case through rollout and impact measurement
- Lead change management for new AI capabilities, ensuring strong adoption across Sales, Customer Success, Partners, and other GTM teams
- Establish and oversee data governance processes and programs that enable scalable, trusted AI solutions
- Run Field Advisory Board on GTM use of AI & horizontal platforms. Serve as the primary bridge between GTM leadership and IT, ensuring alignment on priorities and outcomes
Act as a GTM Process Engineer
- Analyze and redesign end-to-end GTM processes to reduce friction, eliminate manual work, and improve consistency
- Identify where AI and automation can fundamentally improve workflows—not just layer on top of existing inefficiencies
- Standardize global processes while allowing for necessary regional or segment variation
- Ensure process design, systems, and data models are tightly aligned to enable scalability and high-quality execution
Lead AI Tool Adoption & Internal Productivity
- Rapidly deploy and scale AI tools (e.g., Glean agents, LLM platforms such as Claude, and emerging technologies) to solve high-impact operational challenges
- Drive AI-powered improvements across GTM Ops workflows (e.g., territory planning, forecasting support, ticket deflection, reporting automation)
- Continuously surface opportunities to improve both internal Ops productivity and frontline GTM effectiveness
Establish GTM AI Intake, Evaluation & Scaling
- Build and run a centralized intake and prioritization model for AI use cases across GTM
- Develop frameworks to assess impact, feasibility, risk, and scalability
- Define clear execution paths (Ops-led vs. IT-partnered) and ensure successful pilots are scaled into durable solutions
Drive AI Productization, Data & Governance
- Establish the foundations for reusable, enterprise-grade AI solutions, including a centralized library of agents and use cases
- Partner with Data and IT teams to ensure solutions are built on high-quality, governed data
- Align use cases to the right platforms and infrastructure (e.g., Glean, Claude, and other tools), without directly owning the tooling roadmap
Upskill the Organization
- Develop the GTM Operations team into AI-fluent operators who can identify, assess, and scale high-impact opportunities
- Build training, frameworks, and hands-on learning programs to increase AI adoption and capability
- Foster a culture of experimentation, rapid iteration, and continuous improvement
Drive GTM Productivity Through Transformation
- Design and enable AI-driven improvements to end-to-end GTM processes, reducing manual work and increasing consistency
- Lead cross-functional initiatives that connect strategy, systems, and execution
- Ensure solutions are scalable, aligned to global standards, and deliver measurable business impact
Partner Across the Business
- Act as a strategic partner to GTM leadership, IT, Data, and Enablement teams
- Ensure solutions solve the right business problems and are successfully adopted in the field
- Support ongoing optimization through feedback loops, performance tracking, and iteration
Elevate the Core Operations Function
- Improve the productivity and effectiveness of the GTM Operations organization through better prioritization, tooling, and ways of working
- Help position Core Operations as a strategic, AI-forward partner to GTM leadership
What We’re Looking For
- 7–12+ years in GTM Operations, Strategy & Operations, RevOps, or similar roles
- Proven experience redesigning business processes and leading cross-functional transformation programs
- Experience identifying, piloting, and scaling AI/automation use cases in business operations
- Strong understanding of end-to-end GTM processes (Sales, Customer Success, Partners, SAs)
- Experience partnering with IT, Data, and Engineering teams
- Ability to bring structure to ambiguity—building frameworks, roadmaps, and execution plans
- Strong stakeholder management and executive communication skills
What Sets You Apart
- Experience acting as a “process architect” or “process engineer” within GTM or operations environments
- Experience deploying AI tools (e.g., enterprise search, LLM platforms, workflow automation)
- Systems thinker who can connect process, data, and technology into cohesive solutions
- Ability to balance rapid experimentation with scalable, governed solutions
Why This Role Matters
This role will help transition our GTM organization from fragmented tools and manual processes to a cohesive, AI-enabled operating model. By rethinking how work gets done and applying AI in a structured, scalable way, this leader will unlock meaningful productivity gains and enable the business to grow more efficiently.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273425819
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
The Role
The Talent Discovery team is MongoDB’s strategic center of excellence for high-priority hiring. Functioning as a global "SWAT" unit, the team provides both specialized sourcing and full-lifecycle support for the company’s most critical roles. As the function’s Senior Manager, you will lead this high-impact team through its next evolution, driving a sophisticated talent engine designed to solve complex hiring challenges across every department.
In this role, you will bridge the gap between high-level business objectives and tactical excellence. Leading a global team across the U.S., EMEA, and India, you will serve as a manager of managers, empower your broader team to navigate ambiguity and pivot quickly to meet the needs of a scaling business. You will remain a strategic "player-coach" who stays close to the craft while optimizing the function. By leveraging data to elevate performance and serving as a consultant to MongoDB’s executive leadership, you will ensure we are positioned to meet our ambitious hiring goals across all areas of our global business.
In this role, you will:
- Define and execute the long-term roadmap for Talent Discovery, leveraging historical data and evolving business objectives to maximize team productivity and organizational impact
- Refine and monitor key performance indicators to sustain a high-bar for hiring success. Utilize deep analytics to inform resourcing needs, identify hiring trends, and drive data-backed decision-making
- Cultivate a high-performance, global culture that balances rigorous delivery with psychological safety, ensuring an inclusive environment where team members can learn, grow and thrive
- Serve as a consultant to the Recruiting Leadership Team (RLT), providing the delivery projections, market intelligence, and talent mapping necessary to shape MongoDB’s global hiring roadmap
- Advance our global sourcing capabilities through the adoption of cutting-edge tools and AI. You will serve as a functional expert, ensuring the team remains competitive by driving training initiatives that elevate our collective sourcing craft
- Cultivate cross-functional partnerships to synchronize Talent Discovery’s workflow with MongoDB’s global business priorities. You will be responsible for ensuring the team is strategically deployed to tackle the company’s most essential talent gaps, maximizing both impact and ROI
Our ideal candidate will have:
- Experience & Leadership: 10+ years of progressive recruiting experience, including 4+ years of direct people management in a high-growth technology environment
- Strategic Breadth: Proven success leading sourcing or full-lifecycle teams focused on technical talent; additional experience overseeing Sales or GTM (Go-To-Market) functions is highly desirable
- Change Leadership: A demonstrated ability to guide teams through organizational evolution and ambiguity, with the agility to redefine workflows and maintain high performance during periods of transition
- Data Fluency: Mastery of talent analytics; the ability to move beyond surface-level metrics to perform deep-dive analyses that justify resource allocation and drive strategic pivots
- Executive Influence: Strong executive presence and the confidence to challenge the status quo. You possess exceptional written and verbal communication skills, capable of producing high-quality deliverables for C-suite leadership
- Operational Excellence: Expert-level knowledge of top talent sourcing tools and a passion for staying at the forefront of passive outreach strategies, including leveraging AI to innovate talent pipelining workflows
- A Global Mindset: Experience leading or partnering with international teams; you possess the cultural intelligence required to lead a highly global team and navigate new employment markets
- A "Builder" Mentality: You thrive in environments where you are expected to architect the playbook rather than follow one. You have a keen eye for identifying system bottlenecks and a proven track record of optimizing processes to drive efficiency and hiring velocity
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID #1273403646
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Director, Identity & Security Product Management
Share this job
We are seeking a dynamic and visionary Director of Identity and Security Product Management to lead our Identity and Security Product Management team. This person will define and drive the execution of our product strategy for crucial functions across IAM and security, with a portfolio spanning authorization, authentication, Queryable Encryption, security hardening, and more. In this pivotal role, you will collaborate closely with stakeholders at every level of the organization, including executive leadership and cross-functional teams across multiple business units.
As the Director of Identity and Security Product Management, you will work closely with your engineering counterparts to define and deliver the roadmap for Identity and Access Management (IAM), Queryable Encryption, and Database Security. Your scope will span the MongoDB Atlas Platform, Core Database, and other critical companion services, ensuring that our IAM and security offerings continue to set the industry standard for excellence and innovation.
Your leadership in this role will be instrumental in maintaining our customers’ trust in MongoDB to deploy secure, high-performance applications with confidence, knowing their data is protected by cutting-edge security solutions.
This role can be based in Palo Alto, New York City, Seattle, or remotely in the United States.
Responsibilities
- Lead the Identity & Security Product Management team responsible for delivering Identity and Access Management, Queryable Encryption, and other customer-facing security features within the MongoDB platform
- Drive highly regulated customer platform security and compliance requirements into MongoDB products
- Drive collaboration across Engineering, Customer Support, Marketing, Sales, and the Executive Leadership Team
- Drive a strategic narrative with customers and industry thought leaders around database security and identity
- Develop and maintain an accurate and up-to-date roadmap across your ownership areas in partnership with Engineering counterparts
- Develop strategic, operational, and tactical recommendations tailored to our products to improve customers’ security posture and compliance positioning; regularly evangelize solutions at industry conferences, trade shows, and with key partners and accounts
- Deeply understand all aspects of MongoDB - to ensure a business outcome aligned with our broader product, customer, and company priorities
- Define security go-to-market strategies, identify key market/competitive trends and customer opportunities, and plan and manage programs to execute against those strategies by partnering with sales leadership at regional and global levels
- Drive decision-making around prioritization, solutions, functionality, and pricing
Requirements
- 7+ years of experience managing teams and demonstrating leadership skills that bring together diverse viewpoints and drive a strategic agenda forward; can-do attitude, optimism, humility, and willingness to dive into ambiguity are all pluses!
- 10+ years of Product and/or Engineering Security experience working with enterprise-focused technologies and customers
- Excellent written and verbal communication skills with the ability to present to large executive audiences and key enterprise customers globally
- Experience or Expertise in One or more of the following: CEH, GSEC, CISM, Comp TIA Security +, CISSP, CISA, SSCP, CASP+, OSCP, AWS Solution Architect Pro, AWS Security, AWS Advanced Networking Specialty or other cloud provider equivalents
- Working knowledge and/or hands-on experience with several of the following areas: Identity & Access Management, operating system & platform security, network security, database security, and an understanding of network and web-related protocols
- Strong subject matter expertise in the fields of IT security and risk management
- Experience with cloud-native products and an in-depth understanding of microservice topologies and implementations
- Demonstrated ability to think strategically and proactively address business, product, and technical challenges
- Experience transforming traditional data center security measures into industry-adopted cloud technologies
- Strong technical acumen - our Product Managers must be effective partners in decision-making with their engineering counterparts and have deep depth of knowledge.
- Comfortable speaking with authority on any of the technical aspects of the topics in their portfolio, such as Jira, Aha, AWS, GCP, AZURE, Okta, Bug Bounties, DLP, Secure Web Browsing, Data Classification
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 4263346784
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
We are looking for a Staff Content Engineer to join our Builder Relations team. As more developers choose MongoDB as their data platform, your responsibilities will include directly engaging with the community to create inspiring resources and content, and collaborating with a global team of skilled Developer Advocates.
You will empower developers—from startups to Fortune 500 companies—to integrate advanced data and AI capabilities into their applications and solutions. If you are passionate about inspiring and highlighting other builders and enjoy cultivating a vibrant developer ecosystem, we invite you to join us in shaping the future of development on MongoDB.
Our Builder Relations teams are distributed across the globe, with most members working remotely. This position will be based in the San Francisco Bay Area. To see what our team is doing, check out our content on YouTube, Dev, and Medium.
Candidate Profile
We are excited to welcome an influential individual to our team who, through their professional experience, has developed a passion and expertise for MongoDB. You’re ready to lead creation of team- and community-contributed articles, tutorials, video, and code that show builders the possibilities of using our platform.
At the foundation of your passion and expertise is a love to equip others. Our ideal candidate will have at least 8 years of experience in a builder role, such as a software engineer, architect, or developer, where they deployed data-solutions in production. Ideally, they will have additional experience in a customer-facing role (such as solution architect), teaching, or related technical role, where they’ve used code and content to support others.
Though the expertise you bring will be unique, our team is built to work together to share knowledge and help each other grow. You will work with others at all levels, supporting peer reviews of code, demos, sessions, and other content. You should have a genuine passion for equipping other developers to be more productive and successful.
Position Expectations
Below are examples of the types of work you will be doing. Your mix of activities will vary week to week based on priorities and event schedules.
- Produce high-quality content. You will create narratives that showcase MongoDB's capabilities and motivate others to build applications using our platform
- Establish templates, reusable artifacts, and processes to scale the creation of inspiring content and code with our most passionate and expert customers and community members
- Create and update tutorials, articles, videos, and workshops along with their associated workflows or workflows or code examples
- Highlight team, customer, and community contributions through social media, forums, and well-produced video
- Provide guidance, peer and technical review of code and content
- Work across teams to ensure code and content is placed in channels highly visible and influential to builders and agents
- Provide feedback to our Product and Technology team, serving as the voice of the developer as new products are scoped and planned
- Partner with our community team to support engagement with third-party and first-party user groups (MUGs), Champions, forums, and influencer programs across the region
- Lead one-hour sessions (both virtual and in-person) with customer teams to evaluate their use cases and provide recommendations on how they can better utilize MongoDB
- Collaborate with our events and field teams to engage community and customers at meetups, events, hackathons, and startup houses
Requirements
- Expertise in building solutions with MongoDB
- Expertise with one or more complementary programming languages (Python or JavaScript preferred)
- Prolific author of content (tutorials, how-to guides, readmes) and associated code to help developers learn
- Established portfolio or active contributor to projects in GitHub
- Engaging presenter at in-person events, videos, webinars, or live streams
- Active user of AI-assisted coding tools, holding opinions on best practices for AI for creating code and supporting content
- Up to 33% of time traveling to community and customer engagements (like meetups, events, hackathons, and startup houses)
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273416960
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
The Role
The Talent Discovery team is MongoDB’s strategic center of excellence for high-priority hiring. Functioning as a global "SWAT" unit, the team provides both specialized sourcing and full-lifecycle support for the company’s most critical roles. As the function’s Senior Manager, you will lead this high-impact team through its next evolution, driving a sophisticated talent engine designed to solve complex hiring challenges across every department.
In this role, you will bridge the gap between high-level business objectives and tactical excellence. Leading a global team across the U.S., EMEA, and India, you will serve as a manager of managers, empower your broader team to navigate ambiguity and pivot quickly to meet the needs of a scaling business. You will remain a strategic "player-coach" who stays close to the craft while optimizing the function. By leveraging data to elevate performance and serving as a consultant to MongoDB’s executive leadership, you will ensure we are positioned to meet our ambitious hiring goals across all areas of our global business.
In this role, you will:
- Define and execute the long-term roadmap for Talent Discovery, leveraging historical data and evolving business objectives to maximize team productivity and organizational impact
- Refine and monitor key performance indicators to sustain a high-bar for hiring success. Utilize deep analytics to inform resourcing needs, identify hiring trends, and drive data-backed decision-making
- Cultivate a high-performance, global culture that balances rigorous delivery with psychological safety, ensuring an inclusive environment where team members can learn, grow and thrive
- Serve as a consultant to the Recruiting Leadership Team (RLT), providing the delivery projections, market intelligence, and talent mapping necessary to shape MongoDB’s global hiring roadmap
- Advance our global sourcing capabilities through the adoption of cutting-edge tools and AI. You will serve as a functional expert, ensuring the team remains competitive by driving training initiatives that elevate our collective sourcing craft
- Cultivate cross-functional partnerships to synchronize Talent Discovery’s workflow with MongoDB’s global business priorities. You will be responsible for ensuring the team is strategically deployed to tackle the company’s most essential talent gaps, maximizing both impact and ROI
Our ideal candidate will have:
- Experience & Leadership: 10+ years of progressive recruiting experience, including 4+ years of direct people management in a high-growth technology environment
- Strategic Breadth: Proven success leading sourcing or full-lifecycle teams focused on technical talent; additional experience overseeing Sales or GTM (Go-To-Market) functions is highly desirable
- Change Leadership: A demonstrated ability to guide teams through organizational evolution and ambiguity, with the agility to redefine workflows and maintain high performance during periods of transition
- Data Fluency: Mastery of talent analytics; the ability to move beyond surface-level metrics to perform deep-dive analyses that justify resource allocation and drive strategic pivots
- Executive Influence: Strong executive presence and the confidence to challenge the status quo. You possess exceptional written and verbal communication skills, capable of producing high-quality deliverables for C-suite leadership
- Operational Excellence: Expert-level knowledge of top talent sourcing tools and a passion for staying at the forefront of passive outreach strategies, including leveraging AI to innovate talent pipelining workflows
- A Global Mindset: Experience leading or partnering with international teams; you possess the cultural intelligence required to lead a highly global team and navigate new employment markets
- A "Builder" Mentality: You thrive in environments where you are expected to architect the playbook rather than follow one. You have a keen eye for identifying system bottlenecks and a proven track record of optimizing processes to drive efficiency and hiring velocity
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID #1273403646
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Senior Director, Compensation
Share this job
MongoDB’s People team is on a journey to optimize our compensation programs for scale. We are looking for strategic and analytical individuals to drive innovative, competitive compensation rewards programs that attract, reward and retain our best assets, our people!
To that end, our Global Compensation team is looking for a Senior Director, Compensation Partners to play significant leadership across MongoDB’s global compensation programs, co-leading the team alongside the Director of Compensation Operations Reporting to our VP, Total Rewards, you will serve as a trusted advisor to senior leaders and a key architect of our compensation strategy as we continue to scale globally.
What You Will Do
Strategic Leadership
- Define and evolve global compensation strategy aligned with business goals, growth stage, and talent needs
- Advise senior leaders (Engineering, Product, Sales, and G&A) on compensation trends, market competitiveness, and equity practices
- Balance market competitiveness, pay equity, and cost efficiency in a fast-moving tech environment
Compensation Programs & Projects
- Lead the design and evolution of global compensation philosophy, ensuring alignment with company strategy, talent needs, and market competitiveness
- Own job architecture strategy, including leveling frameworks, job families, and career structures, to support consistency, clarity, and growth at scale
- Drive complex, cross-functional compensation initiatives from concept through implementation, acting as DRI and accountable owner for outcomes, timelines, and quality
- Partner with Director, Compensation Operations to design and implement scalable frameworks, tools, and processes that enable effective, consistent compensation decision-making globally
- Benchmark against peer tech companies and evolving talent markets
Business Partnership
- Lead and develop a global team of Compensation Partners supporting multiple business units
- Advise on hiring offers, promotions, retention, and organizational changes, especially for critical technical roles
- Use data and market insights to guide compensation decisions in competitive talent markets
Cross-Functional Collaboration
- Partner with Finance on compensation planning, forecasting, and equity spend
- Collaborate with HRIS and People Analytics to improve tools, modeling, and reporting
- Work with Recruiting to support competitive, scalable hiring strategies
Team Leadership
- Lead, coach, and develop a high-performing compensation team
- Build a culture of accountability, data-driven decision-making, and continuous improvement
Who You Are
- Strategic leader and trusted advisor: You shape decisions and influence outcomes at the senior leadership level, owning complex, high-impact initiatives end-to-end across strategy and execution.
- Operator with executive range: You seamlessly move between detail and big picture, diving deep when needed, connecting cross-functional dots, and driving enterprise-wide impact. You thrive in a fast-paced, evolving environment, bringing focus and prioritization while navigating shifting demands and organizational complexity.
- Driver of clarity, alignment, and execution: You cut through ambiguity, challenge assumptions, and align stakeholders to make clear decisions and deliver results across complex initiatives.
- Compensation expert with SaaS and global perspective 15+ years of experience with deep expertise in broadbased, Sales incentives plan design, and executive compensation, ideally within SaaS environments. Experienced operating internationally, with strong understanding of global market practices and regulatory considerations.
- Builder of teams and culture
- You create alignment, trust, and camaraderie across teams. You lead through influence, develop others, and foster an environment of high performance and collaboration.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID #2273426452
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Partnering with stakeholders in the Technical Services (post-sales support) team, Analytics team, and other teams around the business, this role will surface key insights to drive business decision making. This role requires someone with strong analytical and technical skills, operational experience driving efficiencies, ability to apply a data-first mindset to strategic initiatives, and who is comfortable working across multiple functional areas in a fast-paced, challenging environment.
At MongoDB, we are guided by our values: Think Big, Go Far; Make it Matter; Build Together; Embrace the Power of Difference; Be Intellectually Honest; Own What You Do. We are looking for a candidate who is passionate about understanding and communicating customer experiences and business performance through data, and will do so in alignment with our values.
We are looking to speak to candidates who are based in New York City for our hybrid working model.
Responsibilities
- Lead in-depth analyses of Technical Services’ business processes, pricing models, and deal structures, including the mechanics of complex transactions; develop strategic insights and solutions that support business scaling and profitability goals
- Collaborate closely with FP&A to integrate financial and budget considerations into headcount planning and resource allocation for Technical Services, aligning operational initiatives with broader fiscal objectives
- Facilitate and drive strategic alignment with executive stakeholders, incorporating FP&A insights and objectives
- Partner with cross-functional leadership to assess and influence corporate initiatives' impact on Technical Services; develop readiness plans and restructuring proposals to support sustainable business growth
- Architect robust data pipelines in collaboration with Data Analysis, Engineering, and Architecture teams, ensuring the standardization, quality, and precision of data needed for sophisticated business analytics
- Consult with stakeholders to define strategic data and reporting needs; design advanced dashboards that enable stakeholders to self-serve critical insights for planning performance evaluations and initiative assessments
- Strengthening team capabilities in FP&A analysis, deal mechanics evaluation, and cross-functional collaboration
Skills & Attributes
- 10+ years of hands-on analytics and business reporting experience (or 5+ years of experience with MBA or equivalent degree), ideally within or partnering with customer-facing organizations
- Skilled in cleaning, transforming, and integrating data through programmatic methods like Python and SQL, with a demonstrated ability to support advanced FP&A models and planning tools
- Extensive understanding of complex sales processes, SaaS subscriptions, and deal mechanics with proven skills in employing data analysis techniques to inform high-level executive decisions
- Proven experience working with senior management and effectively presenting to executive leadership, particularly concerning FP&A strategies, headcount forecasting, and strategic deal structuring
- Ability to extract and communicate actionable insights from diverse data sets, driving recommendations and strategic planning discussions
- Demonstrated interest and experience in scoping and building data sets and data products leveraging artificial intelligence technologies / models"
- Expert in creating dynamic, user-centric dashboards and analytical tools in Tableau that facilitate strategic decision-making and resource planning
- Exceptional communication skills, capable of translating intricate technical concepts into clear, actionable strategies for varied business audiences
- Advanced ability to prioritize strategic initiatives, manage conflicting demands in high-stakes environments, and meet critical deadlines
- Committed to fostering collaborative, innovative, and inclusive environments, actively driving professional growth and acumen within the team
- Extensive experience with Technical Support businesses/products and familiarity with product management processes is a major advantage
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1263132460
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
The Head of Post Sales Technology is responsible for transforming Customer Support into an AI-first, automation-led, insight-driven organization.
This leader will design and execute a technology strategy where AI is not an add-on, but the foundation of how support operates — from customer self-service and intelligent routing to real-time agent augmentation and predictive service operations.
The role sits in the IT organization, and will define how emerging AI capabilities fundamentally reshape customer experience, agent productivity, and cost structure.
We are looking to speak to candidates who are based in Palo Alto / San Francisco or New York City for our hybrid working model.
Key Responsibilities
Partner with the Technical Support organization, Customer Success and Professional Services organization to understand the business objectives and chart out a technology strategy and roadmap to address their needs.
1. AI-First Strategy & Transformation
- Define and own a multi-year AI roadmap for post sales. The capabilities should ideally include
- Suggested responses
- Knowledge article generation
- Case summarization
- Sentiment detection
- Next-best-action recommendations
- Reimagine support workflows assuming AI agents and copilots are default participants
- Lead transition from reactive case management to predictive, proactive service
- Establish governance for responsible and secure AI deployment
2. Autonomous & Conversational AI
- Architect scalable conversational AI platforms for chat, voice, and digital channels
- Lead implementation of AI solutions using modern AI native platforms
- Develop frameworks to measure AI containment rates, hallucination risk, escalation patterns, and customer trust
- Continuously tune models based on real customer interaction data
4. Intelligent Case Lifecycle & Automation
- Implement predictive case routing based on complexity and skill
- Automate repetitive workflows and approvals
- Use machine learning to detect systemic product issues and trigger escalation automatically
- Drive closed-loop feedback into Product and Engineering
5. Data, Insights & Predictive Analytics
- Establish unified support data architecture
- Build real-time dashboards with actionable insights
- Develop predictive models for:
- Volume forecasting
- Churn risk
- SLA breach risk
- Escalation likelihood
- Transform support data into a strategic asset
6. Platform & Architecture Ownership
- Own the support technology stack end-to-end
- Ensure integration with Sales, Customer Success, Billing, and Product systems
- Standardize APIs and data models to support AI training and analytics
- Ensure high availability, security, and compliance
7. Change Leadership
- Lead cultural transition to AI-augmented support
- Upskill agents and managers in AI collaboration
- Build trust through transparent AI governance and explainability
- Partner with HR and Enablement to redefine roles and career paths in an AI-native organization
Qualifications
- Track Record: 10+ years experience with proven success in leading AI adoption and implementation at scale in companies of comparable size and complexity
- Product Management experience - Experience working in IT as a product manager including but not limited to user interviews, discovery, scoping, product vision and roadmap definition, product execution and delivery against the roadmap and measurement of product adoption and definition and tracking of other success metrics
- Technical Depth: Strong knowledge of post sales and customer success platforms, enterprise data platforms, RAG solutions, intelligent workflow automation, and enterprise integration
- Strategic Leadership: Demonstrated ability to set vision, build consensus, and drive measurable business value through AI
- Communication: Excellent stakeholder management, communication, and change leadership skills
- Education: Bachelor’s degree required (comp science preferred); Master’s or MBA preferred
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req. ID: 1273386617
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB