MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.

This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.

What you’ll do:

• Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
• Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
• Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
• Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
• Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
• Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
• Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
• Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web  marketing.
• Update and publish new content/web pages on Webflow.

About you:

• 4+ years in web or growth marketing, ideally in B2B SaaS.
• Proven track record running A/B tests and driving measurable conversion improvements.
• Strong ability to apply AI for personalization, content optimization, and data analysis.
• Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
• Proficiency with Webflow and Optimizely (or similar tools).
• Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
• Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
• Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
• Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
• Familiarity with AI-first search standards like LLMs.txt and schema markup.
• Strong project management and cross-functional collaboration skills.
• Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

ABOUT THE ROLE

We are looking for a motivated and entrepreneurial Customer Success & Operations Associate to join our growing team. This role is an exciting opportunity for someone early in their career who is eager to take ownership, operate across multiple functions, and grow with a fast-moving startup. You will report directly to the Director of Operations and serve as a key partner in keeping our customers happy, our operations running smoothly, and our business moving forward.

This role touches everything — customer relationships, contracts, billing, procurement, and go-to-market initiatives. If you're someone who thrives in ambiguity, takes initiative, and wants to build something, this is the role for you.

ABOUT YOU

Customer Success & Relationship Management

• Serve as the primary point of contact for customers using our clusters, owning the end-to-end customer relationship and ensuring a high standard of service
• Design and execute structured onboarding programs for new customers, setting clear expectations around support, SLAs, and points of contact
• Actively monitor customer health and proactively engage teams to identify issues, escalations, or opportunities before they become problems
• Manage and triage the support ticketing system, ensuring timely resolution and proper escalation paths
• Build, manage, and oversee technician on-duty schedules to ensure consistent coverage and accountability across the team

Customer Operations & Administration

• Own the billing and invoicing calendar — tracking when customers need to be invoiced and when vendor payments are expected, flagging discrepancies or risks early
• Monitor customer contract terms and agreement milestones, maintaining an internal calendar of renewals, expirations, and renegotiation windows, and coordinating timely internal and external reminders
• Manage procurement processes including purchase orders and vendor coordination, keeping purchasing aligned with operational needs and budget expectations
• Assist in capacity planning by maintaining visibility into customer commitments and helping forecast resource needs as the business scales

Legal & Compliance Administration

• Oversee the company's contract management process — maintaining a complete and current registry of all agreements, tracking key dates, and ensuring nothing lapses without deliberate action
• Oversee data handling agreements and ensure compliance obligations are understood, documented, and met
• Coordinate with leadership as needed on renewals, amendments, and new agreements

Go-to-Market & Growth Support

• Support GTM planning efforts including coordination of events, campaigns, and customer-facing initiatives
• Help identify and execute on opportunities to improve customer retention, expansion, and overall satisfaction
• Collaborate cross-functionally with technical and leadership teams to bring structure to growth-related projects

What We're Looking For

• 2–4 years of hands-on experience in customer success, operations, or a related administrative role
• Genuinely passionate about AI, GPU infrastructure, and emerging technology — you follow this space and want to go deeper. 
• Availability and responsiveness outside of core hours when customer-facing situations demand it — infrastructure doesn't keep a 9-to-5 schedule, and neither do we. This is a fast-paced environment with the expectation of flexibility as needed
• Energized by the opportunity to build processes from the ground up

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

About the Role

We are seeking a motivated and detail-oriented Senior Associate, Recruiter to join our People team, focused on supporting Hut 8's rapidly growing Construction division. The Senior Associate, Recruiter, who will report to the Director of Recruiting, will be responsible for managing the full-cycle recruitment process for construction and infrastructure roles — from identifying skilled tradespeople and project professionals to facilitating successful hires. This role requires a proactive individual with excellent communication skills and a passion for connecting experienced construction professionals with exciting opportunities as Hut 8 continues to build out some of the world's largest data centers and infrastructure assets.

Some of the key responsibilities you should expect are the following:

• Source, screen, and interview candidates for various roles within the company.
• Create and post job descriptions on various job boards, social media platforms, and other relevant channels.
• Utilize different sourcing methods to attract passive candidates, including social media, networking events, and employee referrals.
• Conduct initial phone screens and in-person interviews to assess candidate qualifications and cultural fit.
• Schedule and coordinate interviews between candidates and hiring managers.
• Ensure a positive candidate experience by maintaining clear and timely communication throughout the recruitment process.
• Promote the company's employer brand and culture to attract top talent.
• Plan and attend University Career Fairs, 'Hackathons,' and other recruiting events as needed.
• Maintain and update the applicant tracking system (ATS) with candidate information and recruitment activity.
• Assist in the preparation and delivery of job offers to successful candidates.
• Provide regular updates and reports on recruitment activities and key metrics to HR management.
• And other duties as assigned.

In addition, as the dedicated recruiter for our Construction team, you will:

• Source and recruit for a wide range of construction roles including project managers, site superintendents, engineers, estimators, and skilled trades.
• Build and maintain a robust pipeline of construction talent by leveraging industry networks, trade associations, union partnerships, and specialized job boards.
• Partner closely with Construction leadership to understand project timelines, staffing needs, and the specialized skill sets required for each role.
• Develop targeted recruiting strategies for high-demand, hard-to-fill construction positions, including relocation and contract-to-hire arrangements.
• Support workforce planning efforts for new build projects, ensuring proactive hiring to meet project milestones and site mobilization deadlines.

About You

Qualifications

• 5+ years of experience in recruiting within the Construction Space. 
• Excels in a variety of sourcing techniques and tools, including Boolean search, LinkedIn Recruiter, and job board management.
• Excellent interpersonal and communication skills, with the ability to build relationships across all levels of an organization.
• Strong organizational and time-management abilities, with a track record of managing multiple open requisitions simultaneously.
• Proficiency with applicant tracking systems (ATS) and other HR software.
• Thrives in a fast-paced, high-growth environment and is energized by ambiguity and change rather than slowed down by it.
• Must be able to work 5 days a week onsite in our Miami office.

Nice to Have

• Experience recruiting within the Energy Infrastructure space. 

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P . Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

Role Overview

We are seeking an exceptional Head of Marketing to lead OpenFX’s global marketing strategy and execution. This role owns the brand narrative, demand generation engine, product marketing, and industry presence that will position OpenFX as the leading institutional FX and cross-border payments platform worldwide. The ideal candidate is both strategic and execution-oriented — comfortable building scalable systems for awareness, acquisition, and lifecycle engagement in a fast-moving fintech.

Key Responsibilities:

• Brand & Market Leadership
• Establish OpenFX as the most trusted and recognizable brand in institutional FX and cross-border payments.
• Develop and execute a global brand strategy across thought leadership, research, and media channels.
• Build a strong executive voice through articles, reports, awards, and partnerships that highlight OpenFX’s role in transforming institutional liquidity. 
• Grow engagement across owned and earned channels, driving measurable increases in reach and brand recall.
  
  
• Demand Generation & Growth Marketing
• Build a high-performance inbound engine that drives qualified enterprise leads and pipeline contribution across regions.
• Develop and manage multi-channel campaigns that span content, digital, and event marketing.
• Maintain effective ROAS and marketing budget that shows measurable results.
• Partner with Sales and Product teams to refine targeting, messaging, and nurture workflows to maximize conversion.
  
  
• Product & Content Marketing
• Lead marketing strategy for new products, currency pairs, and platform features.
• Develop positioning, messaging, and collateral that communicate OpenFX’s unique value to institutional clients.
• Lead the development of sales enablement materials that close institutional fintech deals.
• Deliver a cohesive enablement suite — from case studies to sales playbooks — that improves conversion and sales efficiency.
• Translate product innovation into compelling narratives for customers, partners, and media.
  

• Events & Industry Presence
• Establish OpenFX as a key player in global fintech, payments, and crypto events.
• Design and execute high-impact activations, including sponsorships, panels, and executive speaking engagements.
• Build an event performance framework for lead capture, attribution, and ROI analysis. 
• Ensure marketing activities reinforce OpenFX’s credibility and generate qualified institutional interest.
  
  
• Team & Agency Leadership
• Operate in a player/coach role, leading a multidisciplinary marketing team spanning content, growth, and product marketing.
• Manage strategic agency relationships and ensure alignment with OpenFX’s brand and growth objectives.
• Foster a performance-driven, data-informed culture that values creativity, precision, and speed of execution.

What we are looking for

Must-haves:

• 10+ years of experience leading marketing in fintech, payments, or enterprise B2B technology, and a strong understanding of stablecoins and crypto.
• Proven ability to scale brand and demand generation for institutional audiences.
• Exceptional communication, storytelling, and executive presence.
• Experience managing multi-channel campaigns and event strategies globally.
• Expertise in HubSpot, attribution modeling, SEO/SEM, and marketing automation & measurement.
• Strong operational discipline with comfort navigating analytics, CRM, and funnel metrics.

What helps you stand out

• Deep understanding of the institutional FX, payments, or liquidity landscape.
• Experience in high-growth or startup environments, scaling from early to growth stage. 
• A track record of thought leadership in financial services or fintech.
• Comfort operating in fast-paced, ambiguous settings with a data-driven approach to decision-making.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Product Marketing Lead
Growth Marketing

Location: Miami, Toronto

About Opendoor

Opendoor’s mission is to tilt the world in favor of homeowners and those working hard to become homeowners, by making homeownership simpler, faster, and fairer for everyone. Since 2014, Opendoor has provided people across the U.S. with a simple and certain way to buy and sell a home. We believe buying or selling a home should be simple, certain, and transparent — and we’re rebuilding the experience from the ground up. Our brand and product are two sides of the same promise: giving people confidence and control in one of life’s biggest moments.

The Role

Opendoor is seeking a strategic, data-driven Product Marketing professional to own go-to-market strategy, positioning, and competitive intelligence for our real estate technology products and consumer experiences. You’ll be the source of truth for all PMM assets, partnering closely with Product, Brand, Sales and Customer Success to drive revenue, adoption, and market leadership. You’ll lead an AI-assisted approach to market and competitive insights, translating them into actionable messaging, enablement, and launch plans that align with Opendoor’s mission: power life’s progress, one move at a time.

What you’ll do

• Go-To-Market Strategy and Execution

  • Own end-to-end GTM planning for new products and major releases (e.g., app improvements, mortgage/financing features, valuation tools, title/escrow enhancements), including objectives, ICPs, positioning, pricing/packaging, launch sequencing, channels, and success metrics.

  • Develop scalable launch playbooks, asset requirements, timelines, risk management, and post-launch optimization.

  • Ensure GTM plans are aligned with Opendoor’s objectives and coordinated across Product, Growth, Sales, and CS.

• Positioning, Messaging, and Value Propositions

  • Define differentiated positioning and compelling messaging that resonates with homeowners, buyers, sellers, and investors, delivering clear business outcomes.

  • Create core content (value propositions, messaging frameworks, one-pagers, battle cards) and enablement assets for sales, partners, and the broader go-to-market ecosystem.

  • Maintain a consistent brand voice and market-facing narratives across channels and regions.

• Competitive Intelligence (AI-Assisted)

  • Build and lead an AI-assisted competitive intelligence program that continuously monitors proptech and consumer marketplace landscapes.

  • Deliver regular analyses, feature comparisons, pricing benchmarks, and market signals; translate into actionable guidance for Product, Sales, and Marketing.

  • Create and maintain battle cards, win/loss analyses, and intelligence briefings; validate AI-driven insights with human judgment.

• Product Marketing as Source of Truth

  • Maintain the single source of truth for PMM assets: positioning matrices, personas, messaging frameworks, playbooks, and enablement content.

  • Govern PMM assets with version control, clear ownership, and up-to-date documentation in wikis, dashboards, and content repositories.

  • Establish PMM standards and processes to ensure scalable, repeatable execution at Opendoor’s scale.

• Cross-Functional Collaboration

  • Partner with Product Management to translate roadmaps and customer needs into compelling market offerings.

  • Collaborate with Sales to drive pipeline: enablement training, tools, and assets to improve win rates and shorten sales cycles.

  • Work with Growth and Demand Gen to map campaigns to GTM plans, measure impact, and optimize funnel performance.

  • Coordinate with Analytics to define and track success metrics (pipeline influence, win rate, time-to-revenue, feature adoption).

• Enablement, Messaging, and Content

  • Develop ongoing enablement programs, training sessions, and updates to keep front-line teams informed and effective.

  • Produce and curate content assets (launch briefs, case studies, white papers, product briefs, FAQs) aligned to buyer journeys.

• Market Insights and Voice of the Customer

  • Lead market research to identify trends, unmet needs, and growth opportunities in the real estate tech and consumer marketplace space.

  • Capture customer insights and success stories to refine positioning and messaging; feed insights into product prioritization and roadmap where appropriate.

• Budget, Leadership, and Process Improvement

  • Own the PMM budget; manage vendors, contractors, and internal resources.

  • Mentor and develop PMM team members; drive process improvements to shorten cycles and increase impact.

What success looks like

• Clear, differentiated GTM plans that drive revenue and align with product roadmaps.

• Consistent, compelling messaging and collateral that improve win rates and accelerate time-to-revenue.

• A credible, AI-augmented competitive intelligence program that informs product and marketing decisions.

• A trusted source of truth for all PMM assets, with measurable improvements in pipeline influence, win rate, and product adoption.

• Scalable playbooks and enablement that enable fast, cross-functional execution as Opendoor grows.

Qualifications

• 8+ years of product marketing or related experience in B2B technology, SaaS, or relevant real estate tech domains; people leadership experience preferred.

• Proven track record launching successful GTM programs and driving revenue growth through strong positioning and cross-functional collaboration.

• Demonstrated ability to build and maintain a robust competitive intelligence program, including AI-assisted research methods and tools.

• Exceptional written and verbal communication; ability to translate complex product features into clear customer value propositions.

• Strong cross-functional influencing skills; comfortable operating in a fast-paced, ambiguous environment.

• Data-driven mindset; experience with CRM/Marketing Automation (e.g., Salesforce, HubSpot), analytics (Looker, Tableau), and AI-enabled research tools.

• Experience creating scalable playbooks, enablement content, and governance around PMM assets.

• Preferred: experience in consumer marketplaces, proptech, or real estate tech with complex product ecosystems.

• Experience with AI-enabled content generation and governance/compliance considerations.

• Familiarity with multi-region go-to-market programs across verticals.

• Knowledge of pricing strategy and packaging in consumer-facing or enterprise contexts.

Product Marketing Lead
Growth Marketing

Location: Miami, Toronto

About Opendoor

Opendoor’s mission is to tilt the world in favor of homeowners and those working hard to become homeowners, by making homeownership simpler, faster, and fairer for everyone. Since 2014, Opendoor has provided people across the U.S. with a simple and certain way to buy and sell a home. We believe buying or selling a home should be simple, certain, and transparent — and we’re rebuilding the experience from the ground up. Our brand and product are two sides of the same promise: giving people confidence and control in one of life’s biggest moments.

The Role

Opendoor is seeking a strategic, data-driven Product Marketing professional to own go-to-market strategy, positioning, and competitive intelligence for our real estate technology products and consumer experiences. You’ll be the source of truth for all PMM assets, partnering closely with Product, Brand, Sales and Customer Success to drive revenue, adoption, and market leadership. You’ll lead an AI-assisted approach to market and competitive insights, translating them into actionable messaging, enablement, and launch plans that align with Opendoor’s mission: power life’s progress, one move at a time.

What you’ll do

• Go-To-Market Strategy and Execution

  • Own end-to-end GTM planning for new products and major releases (e.g., app improvements, mortgage/financing features, valuation tools, title/escrow enhancements), including objectives, ICPs, positioning, pricing/packaging, launch sequencing, channels, and success metrics.

  • Develop scalable launch playbooks, asset requirements, timelines, risk management, and post-launch optimization.

  • Ensure GTM plans are aligned with Opendoor’s objectives and coordinated across Product, Growth, Sales, and CS.

• Positioning, Messaging, and Value Propositions

  • Define differentiated positioning and compelling messaging that resonates with homeowners, buyers, sellers, and investors, delivering clear business outcomes.

  • Create core content (value propositions, messaging frameworks, one-pagers, battle cards) and enablement assets for sales, partners, and the broader go-to-market ecosystem.

  • Maintain a consistent brand voice and market-facing narratives across channels and regions.

• Competitive Intelligence (AI-Assisted)

  • Build and lead an AI-assisted competitive intelligence program that continuously monitors proptech and consumer marketplace landscapes.

  • Deliver regular analyses, feature comparisons, pricing benchmarks, and market signals; translate into actionable guidance for Product, Sales, and Marketing.

  • Create and maintain battle cards, win/loss analyses, and intelligence briefings; validate AI-driven insights with human judgment.

• Product Marketing as Source of Truth

  • Maintain the single source of truth for PMM assets: positioning matrices, personas, messaging frameworks, playbooks, and enablement content.

  • Govern PMM assets with version control, clear ownership, and up-to-date documentation in wikis, dashboards, and content repositories.

  • Establish PMM standards and processes to ensure scalable, repeatable execution at Opendoor’s scale.

• Cross-Functional Collaboration

  • Partner with Product Management to translate roadmaps and customer needs into compelling market offerings.

  • Collaborate with Sales to drive pipeline: enablement training, tools, and assets to improve win rates and shorten sales cycles.

  • Work with Growth and Demand Gen to map campaigns to GTM plans, measure impact, and optimize funnel performance.

  • Coordinate with Analytics to define and track success metrics (pipeline influence, win rate, time-to-revenue, feature adoption).

• Enablement, Messaging, and Content

  • Develop ongoing enablement programs, training sessions, and updates to keep front-line teams informed and effective.

  • Produce and curate content assets (launch briefs, case studies, white papers, product briefs, FAQs) aligned to buyer journeys.

• Market Insights and Voice of the Customer

  • Lead market research to identify trends, unmet needs, and growth opportunities in the real estate tech and consumer marketplace space.

  • Capture customer insights and success stories to refine positioning and messaging; feed insights into product prioritization and roadmap where appropriate.

• Budget, Leadership, and Process Improvement

  • Own the PMM budget; manage vendors, contractors, and internal resources.

  • Mentor and develop PMM team members; drive process improvements to shorten cycles and increase impact.

What success looks like

• Clear, differentiated GTM plans that drive revenue and align with product roadmaps.

• Consistent, compelling messaging and collateral that improve win rates and accelerate time-to-revenue.

• A credible, AI-augmented competitive intelligence program that informs product and marketing decisions.

• A trusted source of truth for all PMM assets, with measurable improvements in pipeline influence, win rate, and product adoption.

• Scalable playbooks and enablement that enable fast, cross-functional execution as Opendoor grows.

Qualifications

• 8+ years of product marketing or related experience in B2B technology, SaaS, or relevant real estate tech domains; people leadership experience preferred.

• Proven track record launching successful GTM programs and driving revenue growth through strong positioning and cross-functional collaboration.

• Demonstrated ability to build and maintain a robust competitive intelligence program, including AI-assisted research methods and tools.

• Exceptional written and verbal communication; ability to translate complex product features into clear customer value propositions.

• Strong cross-functional influencing skills; comfortable operating in a fast-paced, ambiguous environment.

• Data-driven mindset; experience with CRM/Marketing Automation (e.g., Salesforce, HubSpot), analytics (Looker, Tableau), and AI-enabled research tools.

• Experience creating scalable playbooks, enablement content, and governance around PMM assets.

• Preferred: experience in consumer marketplaces, proptech, or real estate tech with complex product ecosystems.

• Experience with AI-enabled content generation and governance/compliance considerations.

• Familiarity with multi-region go-to-market programs across verticals.

• Knowledge of pricing strategy and packaging in consumer-facing or enterprise contexts.

Product Manager, Currencies & Payments - Americas & Europe

Location: Miami, FL or London, UK

The Problem and the Role

OpenFX is building programmatic money movement infrastructure that powers the next generation of payments companies globally. We move money as freely as data, unrestricted by time zones, banking hours, or legacy systems.

We are looking for a Product Manager to own currency expansion across North America, LATAM, and Europe. Every new currency unlocks new corridors for our institutional clients, directly driving trading volume and revenue. Your mandate is to scale aggressively across these geographies: sourcing liquidity providers, standing up settlement rails with banking partners, navigating jurisdiction-specific compliance, and ensuring every currency you launch meets the reliability bar our clients expect.

You will run your regional currency roadmap with independence. You will set pricing. You will prioritize engineering effort. You report to the PM for Payments & Currencies, who sets strategic prioritization for which currencies matter most based on payout corridor relevance. You own the how and the when.

If you have shipped cross-border payment products, worked with banking or card network infrastructure, or built API-driven financial products across jurisdictions, this role will feel familiar. The difference is you will be doing it at the frontier of stablecoin-settled FX infrastructure, where the rails are new and the playbook is yours to write.

What You’ll Actually Do

• Own Corridor Launch. You own every currency in your regional pipeline from Alpha through General Availability. You track Liquidity Partner onboarding, settlement rail readiness, compliance clearance, operational setup and pricing. You run readiness reviews, maintain the launch checklist, and make the go/no-go call. Nothing goes live in your geographies without your sign-off.
• Prioritize Engineering. You work with engineers to deliver against your roadmap. You write specs, set sprint priorities, and partner with your EM to ensure capacity is allocated to the highest-impact currencies.
• Work Directly with LPs and Banking Partners. You are the product voice in LP onboarding and banking partner discussions. You understand what it takes to stand up a new currency pair technically, what banking partners need to enable settlement, and how to translate partner constraints into product decisions. You set pricing for new pairs and run pricing experiments to drive volume.
• Navigate Multi-Market Regulatory Complexity. Each currency comes with jurisdiction-specific compliance requirements. You work with Legal and Regulatory to understand what is needed, translate requirements into engineering and product decisions, and ensure no currency launches without clearance.
• Drive Post-Launch Adoption. A currency is not done at launch. You track whether clients are actually trading new corridors, partner with GTM to drive activation, identify friction points, and feed insights back into prioritization.
• Build the Regional Launch Playbook. You build a repeatable, documented process for launching currencies in your geographies, covering every dependency, gate criterion, and handoff. You iterate on it after every launch so the next 15 currencies follow a predictable path.

What Success Looks Like

• Launch Discipline: You reduce average time from Alpha to GA by establishing a repeatable process. Every currency that reaches GA has passed all readiness criteria. No launch is rolled back due to missed dependencies, incomplete rails, or compliance gaps.
• OKR Delivery: You hit currency expansion targets for North America, LATAM, and Europe on time and to the quality bar required for institutional clients.
• Post-Launch Activation: Average currencies traded per client increases quarter over quarter in your corridors. You can point to specific actions you took to drive adoption.
• Engineering Partnership: Engineering ships consistently against the roadmap. Your EM considers you a strong product partner who provides clear specs, makes decisive trade-offs, and shields the team from churn.

Requirements

• 5+ years of Product Management experience. You have owned a complex, multi-dependency delivery process in a B2B or infrastructure product. You can describe a time you coordinated multiple teams toward a shared launch and what you did when dependencies broke down.
• Cross-border payments or financial infrastructure context. You have worked on payments, FX, card networks, or digital asset products where moving money across borders was the core problem. You understand settlement, liquidity provisioning, and compliance clearance from hands-on experience.
• Multi-market product experience. You have shipped products across multiple countries or regulatory jurisdictions. You know that launching in a new market means regulatory navigation, banking partner onboarding, and market-specific constraints that shape timelines.
• Operational rigour. You maintain systems to track complex, multi-dependency workflows. You build the checklist, follow up on the open item, and catch the gap before it becomes a blocker.

Preferred

• LATAM corridor knowledge: Experience with LATAM payment rails, regulatory environments, or banking partner ecosystems. Spanish speaker preferred.
• Card network or payment scheme background: Experience at a card network, payment scheme, or large-scale processor with multi-market product launches.
• Stablecoin or digital asset rails: Familiarity with stablecoin settlement, on/off-ramp infrastructure, or crypto payment products.

Why This Role

• Direct revenue impact. Every currency you launch unlocks trading corridors and directly drives TPV growth. Your work shows up in the numbers.
• Frontier of cross-border finance. Liquidity provisioning, settlement mechanics, banking partner networks, stablecoin rails. This is cross-border payments infrastructure at the cutting edge.
• Career growth. This role is designed to expand. Build the launch muscle, demonstrate judgment, and there is a clear path to broader scope within Currencies & Payments.
• High-calibre team. Ex-Mastercard, Visa, Stripe, J.P. Morgan, and Kraken alumni. Backed by Accel, Atomico, Pantera, Lightspeed.
• Where the growth is. North America, LATAM, and Europe are the corridors with highest client demand and the most untapped potential. You are not maintaining a mature product. You are opening new markets.

Senior Manager, Partner Growth Marketing

Location: Miami 

Reports to: VP Acquisition & Lifecycle Marketing

About the Role

Opendoor growth depends on reaching sellers - and not all of them find us directly. Many come through agent referrals. Homebuilders introduce Opendoor to customers trading up. Real estate platforms put our offer in front of homeowners who might not find us otherwise. Strategic partners touch sellers at exactly the right moment.

This role owns the demand gen programs across all of it — campaign execution, performance optimization, and channel growth for partner-based initiatives. You run the programs that make each channel produce, end to end. You'll work closely with Opendoor's partnerships, acquisition, lifecycle marketing, and product teams to coordinate across channels and ensure partner-driven channels are a meaningful contributor to Opendoor’s business.

Core Responsibilities

1. Agent Acquisition

• Own strategy, messaging, and audience targeting for agent acquisition programs — identifying high-value agent cohorts and brokerages, and building programs that bring new agents into the Opendoor ecosystem across paid social, direct mail, and email.

• Work closely with the partnerships and account management teams to align marketing programs with agent recruitment and relationship priorities.

• Support Opendoor's presence at major real estate industry events through marketing programs that drive agent awareness and engagement.

• Measure agent-attributed acquisition volume and CAC, and optimize toward efficiency as the channel matures.

2. Agent Performance & Engagement

• Track agent channel performance daily — monitor which partners and cohorts are up or down, diagnose what's driving changes, and drive programs to move the needle.

• Design and run agent incentive and promotion programs that keep top partners engaged and reinvigorate underperforming ones.

• Engage with agent partners directly to gather feedback, surface what's working on the ground, and translate that into program improvements — partnering with account teams who own the broader relationship.

• Coordinate with the partnerships team to request training, on-site activations, and other support that keeps agent partners informed and activated.

3. Partner & Platform Programs

• Own co-branded acquisition campaigns with online real estate partners and homebuilders — optimizing messaging, targeting, and placement to drive conversion from partner traffic, including campaigns targeting builder sales reps and their trade-up customers.

• Build acquisition programs through seller-adjacent partnerships — companies that reach sellers at key life moments — and activate marketing programs as the partnerships team brings new partners online.

• Work closely with product and partnerships to ensure embedded SDK integrations are backed by marketing support that drives contracts, not just placements.

• Measure partner-attributed CAC across all programs and optimize toward efficiency.

4. GTM & Channel Enablement

• Own the promotional calendar across partner channels — co-branded emails, seasonal campaigns, product launches, and joint retargeting programs that keep Opendoor top of mind.

• Build and maintain partner-facing marketing materials: messaging guides, campaign toolkits, and content that helps partners promote Opendoor effectively.

• Work closely with partnerships, account management, lifecycle, and acquisition teams on partner-specific audience strategies — shared audiences, joint retargeting pools, and sequenced nurture programs.

• Identify what's working in one channel, apply it across others, and continuously optimize the mix toward partner-attributed contracts.

Who You Are

Experience:

• 5–7+ years in demand generation or growth marketing, with experience running programs across multiple channels simultaneously

• B2B2C background — you've marketed to professionals (agents, brokers, reps) who influence or refer consumer decisions, not just end consumers directly

• Proven track record measuring CAC and optimizing channel mix across paid, email, direct mail, and partner programs

• Comfortable launching net-new programs with limited playbook — you've built channel programs from scratch, not just optimized existing ones

Technical Skills:

• Comfortable building and running campaigns directly across paid social (Meta, LinkedIn), email, and direct mail — and equally comfortable briefing and partnering with channel teams when that's the right move

• Understands both acquisition and lifecycle marketing well enough to drive programs across both

• Proficient in SQL or comfortable enough with data to pull your own performance analysis

• AI-native: you use AI tools daily to move faster — campaign analysis, copy generation, audience research, workflow automation

Mindset:

• Multi-channel thinker: you don't default to digital — you find the channel that reaches the audience, not the audience that fits your channel

• CAC-obsessed: every program has a cost and a return, and you track both

• Executor: you own programs end to end — building and running campaigns directly when it makes sense, and partnering with channel teams when that's the right move

• Comfortable engaging partners directly — you can have a productive conversation with a partner to gather feedback and drive programs, while knowing when to loop in the account team on relationship and operational questions

Bonus Points

• Experience in real estate, proptech, fintech, or other high-consideration consumer verticals

• Affiliate or referral program management experience

• Familiarity with Opendoor's partner ecosystem (agents, ORE platforms, homebuilders)

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About This Role:

As an Account Executive on our Intelligence sales team, you will be responsible for contributing to the sales targets and revenue performance of Crexi’s Intelligence product for our Southeast Region (EST Hours). The responsibilities include exceeding established activity & revenue metrics as well as building relationships and understanding customer trends. You will be joining a fast paced, entrepreneurial environment, where you will be able to successfully hone your closing ability and are encouraged to develop and implement new sales strategies.

What You’ll Do

• Own and hit/exceed monthly & annual sales targets
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Work directly with Revenue Operations & the Business Intelligence teams to understand our demand user base to more effectively target potential customers
• Build and maintain strong, long-lasting customer relationships
• Effectively communicate the value proposition through proposals and presentations

Who You Are

• 3+ years proven sales experience
• General understanding of CRE demand audience (Appraisers, Lenders, Principals, etc)
• Ability to manage influence through persuasion, negotiation, and consensus-building
• Proven ability to drive the sales process from plan to close
• Ability to articulate the distinct aspects of products and services
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• BA/BS degree or equivalent

Why Crexi?

• Rapidly growing startup with a dynamic work environment
• Flexible team structure with the ability to progress in career
• Health, Dental, and Vision insurance
• Collaborative culture and numerous team activities

The California base pay range for this position is $75,000 to $85,000 per year with eligibility for generous commissions, equity, and healthcare insurance.  The total compensation package offered to a successful candidate will depend on several factors, which may include, but are not limited to, the type and length of experience applicable to the role and within the industry, job-related skills, job level, and geographic location. 

Role Overview

The Director, Demand Generation owns the strategy, execution, and continuous improvement of Upshop’s global demand generation engine. This role is accountable for driving high-quality pipeline through scalable, measurable, and creative demand programs that support Upshop’s growth across grocery and convenience retail markets.

Reporting into the Growth organization, this leader partners closely with Product Marketing, Sales, Revenue Operations, Customer Success, and Partners to translate Upshop’s story into demand, convert interest into pipeline, and optimize performance across the full funnel.

Key Responsibilities

Demand Strategy & Execution

• Own Upshop’s end-to-end demand generation strategy, from awareness through MQL, SQL, and pipeline contribution
• Design, execute, and optimize multi-channel demand programs including digital, ABM, outbound support, events, and partner-led campaigns
• Move beyond templated campaigns—continuously test, iterate, and introduce new ideas when performance stalls
• Translate Upshop’s value proposition into persona-based, industry-specific demand motions

Pipeline & Performance Management

• Establish clear goals and reporting for MQLs, SQLs, pipeline contribution, and conversion rates
• Partner with Revenue Operations to ensure strong attribution, measurement, and visibility into demand performance
• Separate and manage demand goals for new customer acquisition and expansion within existing customers
• Use data and insights to prioritize investments and continuously improve ROI

Systems, Tools & Automation

• Own the demand tech stack and workflows, including marketing automation and CRM integrations
• Leverage tools such as HubSpot, paid media platforms, LinkedIn, and emerging/dark social channels to scale demand efficiently
• Build repeatable, automated programs that learn and improve over time

Cross-Functional Collaboration

• Partner closely with Product Marketing to activate messaging, positioning, and customer reference stories
• Align with Sales and Customer teams to ensure tight MQL/SQL definitions and smooth handoffs
• Collaborate with Partner and Alliances teams to drive partner-sourced and partner-influenced demand

Team Leadership & Growth

• Lead, mentor, and develop a growing demand generation team
• Establish clear priorities, expectations, and accountability across the team
• Build a high-performance culture that balances creativity, rigor, and ownership

Qualifications & Experience

• 8–12+ years of experience in demand generation, growth marketing, or marketing operations, with at least 3+ years in a leadership role
• Proven track record of building and scaling demand programs in B2B SaaS or technology environments
• Strong understanding of marketing automation, campaign architecture, and funnel analytics
• Experience supporting sales-led and ABM motions
• Comfortable operating in environments without heavy process or templates—able to create structure where needed
• Experience in retail, grocery, or multi-location industries is a plus (but not required)

What Success Looks Like

• A clear, scalable demand engine that consistently drives qualified pipeline
• Improved conversion rates and visibility across the funnel
• Strong alignment and trust with Sales, Product Marketing, and Revenue teams
• A motivated, high-performing demand generation team that continues to grow with the business

Why Upshop

Upshop is redefining how retailers operate by connecting demand, supply, and execution at scale. This role offers the opportunity to shape how Upshop takes its story to market, influence growth strategy, and build a demand organization designed for long-term impact—not just short-term campaigns.

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. Our early team includes operators from J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and more. We’re backed by Accel, Lightspeed, NFX, and other top-tier investors.

The Problem You’ll Solve

OpenFX can already move money cross-border. But without a world-class collections (Pay-In) layer, we’re missing the front door of the funds flow. Building this unlocks a new category of clients (global platforms, marketplaces, remitters, enterprises) and makes OpenFX materially stickier: once customers collect through us, their entire flow runs on our rails.

Most global businesses still collect money like it’s 2008: opening local bank accounts country-by-country, reconciling fragmented bank statements, and wiring funds back to HQ with delays, hidden fees, and constant operational breakage. If you have hundreds of thousands of customers across countries, “collections” becomes a full-time organisation, just to get paid and understand who paid you.

You'll build the product that fixes this. By owning Pay-Ins end-to-end, from local fiat rails and virtual accounts to fiat→stablecoin routing, to reconciliation that finance teams can close books with, you'll unlock a new category of customers (global platforms, marketplaces, remitters, enterprises) and make OpenFX the default operating system for their global treasury.

What you’ll own

You'll be the directly responsible individual for the Pay-Ins charter, from strategy through execution. Ownership isn't about shipping features, it's about delivering outcomes. This means:

Launch Pay-In v1 across priority rails

1. Enable customers to collect money in their local markets without opening local bank accounts.
2. Launch Pay-In collections through virtual accounts infrastructure on key fiat rails. e.g., ACH/Wire (USD), SEPA (EUR), SPEI (MXN), etc. and then expand.
3. Define what “live” means: onboarding, limits, payment references, exceptions, refunds/returns, SLAs, and support playbooks.
   
   

Smart Order Routing automation

1. Allow customers to programmatically route collected funds to any destination with zero manual intervention.
2. Design and build infrastructure that will be used by clients to decide  how funds received into virtual accounts can be converted and routed:
• fiat → stablecoin → on-chain wallet, and/or
• stablecoin → fiat rails for payouts
3. Own the product decisions and the integration path with the underlying virtual account + on/off-ramp infrastructure.
   
   

Payment tracking + reconciliation that scales globally

1. Build end-to-end observability for customers: who paid, when, in what currency, what fee/FX was applied, and where it settled.
2. Ship reconciliation primitives: payment references, statement mapping, webhooks, reporting exports, and exception workflows.

What success looks like

12 months in, you’ll know you’re succeeding if:

• $5B+/month Pay-In volume processed across local rails (with a clear path to $20B/month next quarter).
• 6+ pay-in rails live and operational (e.g., ACH, Wire, SEPA, SPEI + 2 more), each with defined SLAs, monitoring, and incident playbooks.
• p95 latency <10 minutes for automated flows (fiat received → virtual account credited → routed to destination)
• 8–10 enterprise customers live, with 3+ doing >$1B+/month in collections through OpenFX infrastructure. 
• Onboarding time < 14 days for a standard Pay-In integration (from kickoff to first money collected), measured and improving.
• Auto-reconciliation rate ≥ 95% (payments matched without manual ops), with clear exception workflows for the remaining cases.

Your first 90 days (what you’ll do)

Month 1: Discover and choose the wedge

• You'll conduct 15-20 deep discovery sessions with clients/prospects (marketplaces, enterprises, remitters, payment processors). 
• You'll map the current state: how they collect, reconcile, repatriate funds, and where it breaks. Then you'll let the data, not the loudest voice, decide which rails and geographies to prioritize.
• You choose v1 rails based on demand, feasibility, and unit economics and you can defend that choice with numbers.

Month 2: Align & Plan

• Write a clear PRD and One Pager that articulates the Job to Be Done, Desired Outcomes, and SMART success metrics. Publish Pay-In API + workflow spec (payment references, webhooks, reconciliation model, exceptions)
• Define the fiat→stablecoin routing policy and the customer configuration surface.
• Bring Legal, Compliance, Ops, and Partnerships into the room during definition, and solve constraints before engineering starts coding.

Month 3-6: Build & Execute

• Rail #1 in development with an integration test plan and a launch readiness checklist.
• Ensure Ops is trained, FAQs are written, and support playbooks are documented before go-live.
• First lighthouse customer committed to a timeline (integration + go-live criteria).
• Weekly metrics review cadence established (latency, failure modes, reconciliation breaks, support volume).
• Begin expansion to Rails #2 and #3 based on customer feedback and pipeline demand.

Requirements

Non-negotiable

• You’ve shipped payments products (API-first) where reliability, exceptions, and reconciliation matter.
• You write crisp, technically grounded specs and can drive hard tradeoffs across product/engineering/ops/compliance.
• You've been the DRI for a product line, owning adoption, volume, reliability, and unit economics, not just roadmaps. You measure success by data, write post-mortems when hypotheses fail, and iterate rapidly.
• You know how to uncover real customer pain. You ask, "Show me how you currently reconcile these payments", instead of "Would you use this feature?" You distinguish between what customers say they want and what their behavior reveals they actually need.

Preferred (helps you ramp faster)

• Experience with local payment rails (ACH, Wire, SEPA, SPEI, Pix, FPS, NEFT/UPI etc.) and bank/payment partner integrations.
• Exposure to virtual accounts, treasury/ledgering, or reconciliation-heavy products.
• Familiarity with stablecoin rails/on-off ramps (helpful, not required).

Not required

• MBA, pedigree, or a certain number of years. We care what you’ve built and owned.

Why This Opportunity Is Rare

• Speed: OpenFX went from $0 to $40B+ in annualized volume in under two years. We don’t do “multi-quarter discovery.” If the opportunity is real, we ship. You’ll take Pay-Ins from charter to production fast, and you’ll feel the impact in weeks, not years.
• Access: You’ll work directly with leadership and the teams that matter: clients, partnerships, compliance, ops, and engineering. You’ll sit in enterprise discovery calls, negotiate rails/partner constraints, and get lighthouse customers live yourself. No layers. No politics.
• Leverage: Pay-Ins is the front door of the money flow. If we win here, customers don’t just move money with OpenFX. They collect through us, reconcile through us, and then route funds globally through our rails. This turns OpenFX from “a provider” into the default operating system for global collections and treasury.
• Upside: Early equity in a company scaling faster than most fintechs in the category. If we win, you’ll have built a product line that becomes foundational to how global businesses get paid. If we lose, you’ll still have shipped infrastructure that moved billions - across rails, currencies, and compliance regimes.

If you want to build the collections layer that makes global money movement actually work, at scale, apply.

The Problem and the Role

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions.

We are seeking an exceptional Head of Design to lead our design organization during a critical phase of product maturity and scale. You will own the end-to-end design vision for our platform, creating intuitive interfaces that make complex financial operations feel simple for our institutional partners.

This is a foundational role where you will lead the design strategy for our core suite of products across multiple currencies and blockchain networks. Your work will directly impact how banks, payment providers, and fintech companies manage billions in transaction volume. You will establish design operations that can support our 10x growth trajectory, building systems that enable rapid iteration without sacrificing quality or consistency.

What You'll Actually Do & Own

• Audit and Rebuild:
  In your first six months, you will conduct a comprehensive audit of our current design system and user experience, identifying critical gaps where design debt is creating operational friction or limiting our ability to scale. You will establish the foundation for a world-class design organization.

• Design Financial Tooling:
  You will work closely with our product and engineering teams to improve our trading and treasury management interfaces, bringing sophisticated financial operations tooling to life through clean, purposeful design. This means understanding the nuances of how traders monitor liquidity across multiple venues, how treasury teams manage capital allocation decisions, and how operations teams need to track and reconcile thousands of transactions daily.

• Build the Design System:
  You will create a scalable design system that supports multiple product lines, define our approach to user research with institutional clients, and ensure that accessibility and usability standards are embedded in everything we ship. You will establish design operations that enable rapid iteration without sacrificing quality or consistency.

• Build and Mentor the Team:
  You will build and mentor a design team as we scale, establishing the culture, processes, and standards that will define design excellence at OpenFX. As a founding design leader, you will define the hiring standards, the voice, and the culture of the design organization.

• Shape Design Strategy:
  You will partner effectively with product managers and engineers to make smart tradeoffs under constraints. You will articulate design rationale that connects user needs to business outcomes, and you will be comfortable making decisions with imperfect information while moving quickly. Your design decisions will fundamentally shape our product trajectory and competitive positioning.

What Success Looks Like

• Platform Transformation:
  In your first year, you will have transformed our platform's usability, making previously manual or error-prone operations intuitive and reliable. Our financial institution partners will describe our tools as best-in-class compared to competitors.

• Design System Velocity:
  Your design system will enable our engineering team to ship new features faster while maintaining visual and interaction consistency across the platform.

• Organizational Foundation:
  You will have built the foundation for a world-class design organization that can scale with our ambitious growth plans, establishing the culture, processes, and standards that will define design excellence at OpenFX.

Requirements

• 8+ Years in Design with Financial Systems Leadership:
  You have 8+ years of design experience with at least 3 years leading design for trading systems, market-making platforms, treasury management tools, or institutional financial software. You have designed interfaces where millions of dollars move based on user actions, and you understand the unique requirements of building for high-stakes financial decision-making.

• Trading UI/UX Expertise:
  You have deep, hands-on experience with trading UI/UX patterns—order books, position management, P&L visualization, risk dashboards, and real-time data displays. You have wrestled with the challenge of presenting dense financial information clearly without overwhelming users, and you know how to design for both novice operators and expert power users within the same platform.

• Banking and Payments Product Knowledge:
  You bring substantial knowledge of banking and payments products, understanding how financial institutions think about onboarding flows, KYC/compliance interfaces, reconciliation tools, reporting systems, and operational workflows. You have designed for regulated environments and appreciate the balance between innovation and institutional requirements.

• Systems Thinking:
  You are a systems thinker who can architect comprehensive design frameworks while also obsessing over pixel-perfect details. You know when to standardize components and when custom solutions are warranted. You understand how design decisions at the component level cascade into product-wide implications.

• Collaborative and Pragmatic:
  You are collaborative and pragmatic, knowing how to partner effectively with product managers and engineers to make smart tradeoffs under constraints. You can articulate design rationale that connects user needs to business outcomes, and you are comfortable making decisions with imperfect information while moving quickly.

• Portfolio Evidence:
  You can point to a portfolio demonstrating your experience with financial services design, particularly trading systems or institutional platforms. Your portfolio shows both strategic vision and execution excellence.

Preferred

• Digital Asset Fluency:
  You are fluent in both fiat and digital asset contexts. Whether it's traditional FX trading, payment processing, or blockchain-based settlement, you understand the fundamental operations and can translate complex technical concepts into elegant user experiences. Experience with stablecoins, DeFi protocols, or crypto trading platforms is a significant advantage.

• Design System Architecture:
  Experience building design systems from scratch for complex B2B platforms, including component libraries, design tokens, and documentation systems that enable non-designers to build consistent interfaces.

• User Research in Institutional Contexts:
  Experience conducting user research with institutional clients—understanding how to extract insights from busy financial professionals and translate them into actionable design improvements.

Why This Role?

• Design Leadership:
  You will be joining at an inflection point where design can fundamentally shape our product trajectory and competitive positioning. As we scale, you will define the hiring standards, the voice, and the culture of the design organization.

• The Frontier of Fintech:
  You will work on technically sophisticated problems at the frontier of fintech innovation, helping to build the infrastructure that powers the next generation of global money movement. You will learn the inner workings of global finance (FX liquidity, settlement, treasury), but you will apply them to the new payment stack as well as legacy rails of the past.

• Direct User Access:
  You will have direct access to institutional users—banks, payment providers, and fintech companies managing billions in transaction volume. You will see the immediate impact of your design decisions on real financial operations.

• The Team:
  You are joining a team of ex-Stripe, J.P. Morgan, and PayPal product managers and engineers. We are backed by Accel and Lightspeed, and we value design as a core part of the product. We are scaling our infrastructure to meet exponential demand while building the future of money movement.

To apply: Please submit your portfolio demonstrating your experience with financial services design, particularly trading systems or institutional platforms, along with your resume.

🗓️ Contract type: Permanent/CDI

📍 Miami, FL Hybrid work setup

Be Part of Broadcasting Magic at Major Sports Events! 🎥 🏆

Broadcast Cloud Engineer is responsible for the seamless operation, monitoring, and management of live video and post-production systems for major sports events across on-premises and cloud environments. This role supports both real-time broadcast workflows - including signal reception, processing, mixing, and distribution - and parallel post-production workflows such as cloud-based editing, media asset management, and file-based delivery. Working closely with the internal production team, suppliers, and distribution partners, the Broadcast Cloud Engineer ensures flawless technical execution throughout each event, from first signal to final archive, across properties including FIFA, Concacaf, World Rugby, World Athletics, and the US Open. Candidates should be comfortable switching between live operations and non-live production workflows depending on the phase of each event — from pre-event setup and testing, through live match-day operations, to post-event editing, delivery, and archival

🤝 Your Responsibilities

Cloud Operations & Monitoring

• Manage and maintain AWS cloud infrastructure supporting live video processing, including deployment, scaling, and cost optimization of media services.
• Deploy, configure, and scale video processing pipelines for live event contribution and distribution. · 
• Implement and maintain monitoring, alerting, and logging systems to ensure real-time visibility into platform health during live events. 
• Lead incident response during live broadcasts, coordinating with internal teams and suppliers to resolve issues with minimal impact on output.
• Prepare and deliver post-event technical reports for clients and the leadership team, including root cause analysis where applicable. 

Broadcast Engineering 

• Support end-to-end live signal workflows: reception, encoding/transcoding, mixing, and delivery to distribution partners and broadcasters. ·
•  Troubleshoot signal and transport issues across contribution and distribution paths, including SRT and other IP-based protocols. ·
• Collaborate with match operators and on-site teams to ensure on-premises and cloud systems are aligned and operational.

Post- Production & Media Workflows

• Support and maintain cloud-based and VDI editing environments, ensuring editors have reliable, low-latency access to NLE tools during events. ·
•  Manage or support media server infrastructure and media asset management (MAM) systems for ingest, transcoding, and delivery of event content - often running in parallel with live production.
• Oversee file-based workflows including proxy generation, media movement between storage tiers (hot/nearline/archive), and delivery to downstream systems. · 
• Troubleshoot performance issues in remote edit environments.
• Coordinate with production teams on capacity planning around event schedules to handle demand spikes on match days.

Project Support

• Lead end-to-end project management for small technical projects; assist in planning and execution for medium to large projects.
• · Engage with stakeholders to gather project requirements and follow up during implementation in an iterative cycle. ·
•  Manage budgets and resource allocation for smaller projects, including supplier management, issuing RFPs/RFIs, and evaluating responses.

Technical Roadmap & Documentation 

• Contribute to the development and testing of operational tools that enhance efficiency and quality through automation. ·
•  Take ownership of operational and technical systems, tools, and processes. ·
• Create and maintain knowledge base articles and operational training materials for the team.

Teamwork 

• Assist in the onboarding, training, and development of new team members.

Location: Remote (United States or Canada)
Type: US - Full time; Canada - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

This is not a traditional sales role. We are not calling on mid-level executives to sell packaged service engagements. We are becoming the AI entrepreneur embedded inside the biggest companies in America — the team that gets carte blanche from the owner to go build the future of their business.

That requires owner-level access. It requires trust that takes years to build. It requires a network of relationships at the very top of the market — founders, family office principals, PE partners, and the executives who actually control capital allocation and strategic direction. You have that network. You open the doors. We close together.

You will be responsible for building the commercial engine that takes Human Agency from a high-performing consultancy to the strategic AI partner for the 5,000 most important companies in North America. You will create the relationships, design the outreach strategy, and represent us in rooms where decisions get made. This is your opportunity to prove what you're capable of at the highest levels of business.

What You'll Own

• Build and activate your network. You will systematically identify and engage owners, founders, family business leaders, and PE partners who control strategic decisions at target companies. You get us the meeting with the person who can say "yes, go build the future of my company."
• Design and execute strategic outreach. You will create a disciplined, relationship-driven go-to-market motion targeting enterprise owners and family businesses. This is not volume-based prospecting — this is high-touch, high-trust relationship development at scale.
• Represent Human Agency at the highest levels. You will be the face of the firm in boardrooms, private events, conferences, and executive forums. You will carry the mission, articulate the vision, and build the credibility required to win at this level.
• Collaborate on deal structure and closing. You open the door, but you stay in the room. You will work directly with leadership to shape the conversation, design the engagement, and close the partnership. This is a team sport, and you play offense.
• Own the revenue trajectory. You will be accountable for pipeline development, relationship velocity, and ultimately the growth of Human Agency's client base. You will build the systems, rituals, and discipline required to scale this motion without losing the quality of the work or the relationships.

Who You Are

Experience & Skills

• You have an established, high-quality network of owners, founders, family office principals, PE partners, or C-suite executives at large enterprises. Your rolodex opens doors that most people spend years trying to access.
• You graduated from an elite MBA program — Harvard Business School, Stanford GSB, Wharton, Booth, Kellogg, or equivalent — and you've built on that foundation with real-world credibility and relationships.
• You have 10+ years of experience operating at senior levels in consulting, investment banking, private equity, venture capital, or enterprise sales — environments where trust, reputation, and relationship capital matter more than product demos.
• You have a track record of opening and closing high-stakes relationships. You know how to navigate complex organizations, multi-stakeholder decision processes, and long sales cycles without losing momentum.
• You are comfortable in any room. You can hold a conversation with a third-generation family business owner, a PE Managing Director, and a Fortune 500 CEO — and you know how to adjust your approach without losing authenticity.

Mindset & Traits

• You have integrity and seriousness. You are not coasting on your pedigree or your last name. You are building something, and you want this role to be the proof of what you are capable of.
• You see this as your opportunity, not a stepping stone. You are here to build the revenue engine for a company that is going to matter, and you want to be the person who made that happen.
• You are entrepreneurial and resourceful. You do not wait for a playbook. You figure out what works, you test it, you refine it, and you scale it.
• You have sales instinct. You may not describe yourself as the world's best closer, but you know how to move a conversation forward, read a room, and create the conditions for a yes.
• You operate with clarity and discipline. You manage your time, your pipeline, and your relationships like an investor manages a portfolio — with rigor, intentionality, and a long-term view.
• You care about the work, not just the deal. You want to sell something that matters, to people who will use it to build something great. You believe in what Human Agency is doing, and that belief shows up in every conversation.

Compensation & Logistics

• This is a remote role based in the United States or Canada. You will work closely with leadership and collaborate across time zones as needed.
• This is a full-time role with significant upside and equity participation for the right person.
• Occasional travel required for client meetings, conferences, and company offsites.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.