We are launching a strategic pool of AI specialists to accelerate the growth of our AI Practice and turn strong market demand into scalable, repeatable capabilities. This role goes beyond project delivery-it is about shaping how AI is built, shared, and scaled across the company.

As part of this group, you will play a key role in internal capability development, with a strong focus on designing and evolving AI Accelerators-reusable frameworks, templates, and reference architectures covering GenAI, LLM-based solutions, ML pipelines, and cloud-native AI systems. These accelerators will become the backbone of our AI offerings, enabling faster delivery, higher quality, and consistent technical standards across projects.

A second core dimension of the role is knowledge leadership. Strategic hires will actively contribute to internal knowledge-sharing initiatives: technical deep dives, hands-on workshops, demos, and best-practice sessions covering topics such as GenAI orchestration, RAG, model deployment, prompt and system design, observability, and cost-efficient AI architectures. You will help raise the overall AI maturity of the organization while mentoring engineers and influencing technical direction. In addition, members of this group will act as AI project jumpstarters, joining new client engagements for up to 50% allocation over 1-2 months. In this capacity, you will help define solution architectures, validate technical approaches, build initial prototypes, and set strong engineering foundations before teams scale. This gives you exposure to diverse domains and cutting-edge AI use cases while maximizing your impact across multiple initiatives.

Project Description

We are looking for a highly skilled and innovative Machine Learning Engineer to develop and expand our Generative AI and Computer Vision capabilities. This role involves accelerating Technical Sales Support, Architecture and PoC development.

Technologies

• Python
• Git, CI/CD practices for ML and data pipelines
• AWS and/or Azure
• PyTorch, TensorFlow
• MLflow
• LLMs and NLP tasks
• Generative AI concepts
• LangChain/LangGraph, LlamaIndex
• Qdrant, Pinecone, Weaviate, FAISS or similar
• RNNs, Transformers
• Dataset labeling, annotation tools (e.g., Label Studio, CVAT)
• Prometheus, Grafana, DataDog, OpenTelemetry
• YOLO, SDD
• Segmentation models
• Image Classification

What You'll Do

• Lead the design, development, and deployment of scalable ML services;
• Architect and implement AI/ML solutions, ensuring model quality, governance, and security;
• Optimize ML workflows for performance and cost efficiency on cloud platforms (AWS, Azure, or GCP);
• Collaborate with data scientists, analysts, and business stakeholders to understand ML requirements;
• Mentor and guide junior engineers, promoting best practices in ML engineering;
• Develop and maintain documentation, ML models, and technical standards;
• Monitor, troubleshoot, and resolve issues in production for ML pipelines and environments;
• Stay up-to-date with emerging trends and technologies in AI/ML field;

Job Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field;
• 5+ years of experience in ML engineering, with at least 1 years of hands-on experience with LLMs;
• Strong proficiency in Python;
• Experience with cloud data platforms (AWS and/or Azure);
• Familiarity with CI/CD, DevOps, and infrastructure-as-code practices for ML engineering;
• Experience with data governance, security, and compliance in cloud environments;
• Excellent problem-solving, communication, and leadership skills;
• English: Upper Intermediate level or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a global leader in advanced energy storage solutions, specializing in the design and manufacturing of automotive batteries. Headquartered in Milwaukee, Wisconsin, the company serves major automakers and aftermarket retailers, producing over 150 million batteries annually and powering 1 in 3 vehicles worldwide. With operations in more than 50 countries, the company focuses on innovative and sustainable battery technologies for conventional, hybrid, and electric vehicles, supporting the evolving mobility ecosystem.

Project Description

The project focuses on consolidating existing SMS and email prototypes into a single production-ready solution with a user interface for scheduling, configuration, monitoring, and logging. The solution is being built using Power Apps within the company’s environment, with integrations to Snowflake and existing Python and SQL logic.

Technologies

• Azure Functions (API endpoints, data processing);
• Python;
• SQL;
• Snowflake;
• Power Apps (UI, workflows, SharePoint integrations);

What You'll Do

• Migrate the existing messaging solution from Python to Power Apps;
• Enhance and optimize the current SMS solution based on the new messaging architecture;
• Ensure performance, scalability, and reliability of the solution;
• Implement and support global HDIR file upload functionality;
• Design and develop API endpoints for Generic Customer APIs;
• Communicate directly with the client as the primary point of contact for the project;

Job Requirements

• 5+ years of experience as a Data Engineer;
• Experience with SQL and Snowflake;
  
• Experience working with high-load systems and data processing optimization;
• Experience with Azure Functions, primarily for building API endpoints and handling data processing;
• Basic understanding of Python scripting;
• Familiarity with security best practices, including encryption, secure data handling, and compliance with industry regulations;
• Experience with Power Apps is a plus;
• Self-motivated and able to work independently with minimal guidance in a dynamic environment;
• Proven ability to adapt quickly and work effectively in Agile or iterative delivery teams;
• Strong written and verbal communication skills in English;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a U.S.-based fintech company providing financing solutions for small and medium-sized businesses since 2006. Operating as both a direct lender and a marketplace with a trusted network of partners, the company helps business owners access and compare funding options quickly and efficiently. Their mission is to make financing faster, easier, and more accessible through digital solutions.

Project Description

The project focuses on improving a core API platform for automated loan decisioning. The system is built with PHP and is being enhanced and modernized to improve scalability, performance, and automation.

Technologies

• PHP (5.3)
• CakePHP (2.x, 3.x, 5.x)
• Python
• AWS
• RDS

What You'll Do

• Lead the design, development, and implementation of scalable and efficient cloud-native services;
• Enhance and support API systems to improve decisioning automation;
• Collaborate with the team to modernize and evolve the current platform;
• Drive architecture and technical decisions aligned with business goals;
• Ensure high performance, scalability, and reliability of backend systems;

Job Requirements

• 6+ years of experience in software development;
• Strong experience with PHP;
• Experience designing and building scalable, high-performance systems;
• Strong experience with AWS cloud services and infrastructure;
• Bachelor’s or Master’s degree in Computer Science;
• Strong problem-solving skills and attention to detail;
• Ability to work in a fast-paced, dynamic environment;
• Knowledge of English from Upper-Intermediate (written and spoken);
• Availability to work during US EST hours (up to 7 PM EST when required);

Nice to have:

• Experience with relational (MSSQL, MySQL) and NoSQL databases;
• Experience with microservices and backend development using Java, Spring Boot, OpenAPI, or Python;
• Experience in the financial industry;
• Experience working in Agile environments and leading Agile teams;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Azure
• Databricks (Architecture, Unity Catalog, Delta, Lineage, Permissions, Databricks Genie, Notebooks)
• Agentic AI (Mosaic AI)
• Python
• SQL

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Build and optimize data transformations using Python and SQL;
• Develop and support AI-driven data pipelines and automation using Databricks (Mosaic AI or similar tools);
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer;
• Strong experience with Databricks ecosystem (Architecture, Unity Catalog, Delta tables, lineage, permissions, Databricks Genie, notebooks);
• Strong experience with Python;
• Solid proficiency in SQL;
• Experience working in Azure cloud environment;
• Experience with Databricks pipelines AI automation (Mosaic AI or AWS Agentcore);

Nice To Have

• Experience with Azure data integration tools (Synapse Pipelines, Azure Data Factory);
• Experience with Azure SQL pools;
• Understanding of performance tuning for data workloads;
• Experience with CI/CD, DevOps practices, Infrastructure as Code (IaC);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Azure
• Databricks (Architecture, Unity Catalog, Delta, Lineage, Permissions, Databricks Genie, Notebooks)
• Synapse (Pipelines)
• Azure SQL pools
• Python
• SQL
• Performance tuning

What You'll Do

• Develop and maintain data pipelines in the Azure environment;
• Work with Azure SQL Pools for data storage and processing;
• Write and optimize SQL queries;
• Perform performance tuning for queries and data workflows;
• Collaborate with a team of engineers on Databricks-based solutions;
• Build and orchestrate data workflows using Synapse Pipelines / Azure Data Factory;
• Ensure reliability and consistency of data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer;
• Solid proficiency in SQL;
• Experience working in Azure cloud environment;
• Experience with Azure SQL Pools;
• Strong understanding of performance tuning for data workloads;
• Experience working in Azure cloud environment;
• Excellent communication skills;
• English level: B2 (Upper-Intermediate) or higher;

Nice To Have

• Experience with Azure data integration tools (Synapse Pipelines, Azure Data Factory);
• Experience with Python;
• Experience with Databricks ecosystem (architecture, Unity Catalog, Delta tables, notebooks, lineage, permissions);
• Experience with CI/CD, DevOps practices, Infrastructure as Code (IaC);
• Familiarity with Databricks Asset Bundles;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

The customer is a technology leader in restaurant, foodservice, and hospitality solutions. Their focus is on developing tools that enhance business efficiency and decision-making. The team works in a dynamic environment that fosters innovation, collaboration, and continuous learning.

Project Description

As a Customer Support Specialist, you will be a key part of making sure that we can keep delivering high-quality support to the customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one. Working hours aligned with Central European Time, with availability until 9 PM CET.

Technologies

• SQL
• Python
• JSON
• REST APIs
• POS systems (Toast, Aloha, Brink, Simphony)
• XML

What You'll Do

• Help customers solve problems in the platform and keep them updated on ticket progress;
• Use internal tools to troubleshoot customer reported tickets;
• Translate technical details from our development teams into non-technical language that the customers can understand;
• Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure the customer that data displayed is accurate;
• Build and optimize dynamic SQL scripts to maintain data integrity and support enterprise reporting;
• Accept requests for Technical Resource assistance from the Customer Support Analysts on your team;
• Work side-by-side with the development teams of our Connex, CIS, API and Insights product teams to research and resolve customer reported issues;
• Sympathize with the customer’s situation and take pride in finding them a resolution on tickets submitted;

Job Requirements

• 3-5 years of remote application support experience;
• 2-4 years of customer-facing experience in any industry, but hospitality industry is preferable;
• Knowledge of Python (intermediate), SQL (advanced), JSON (intermediate), and XML (basic);
• An understanding of Rest APIs, including the ability to troubleshoot;
• Prior experience with POS systems i.e. Toast, Aloha, Brink and/or Simphony to the extent that you can determine if tickets logged are an issue with the POS configuration or our Connex POS integration software;
• Able to work in fast paced environment with multiple competing priorities;
• Ability to prioritize tasks independently based on understanding business impact for the customer;
• Bachelors Degree in Computer Science, Information Technology or similar;
• Excellent interpersonal and communication skills (written and verbal);
• Knowledge of English from Upper-Intermediate;
• Ability to work up to 9 PM CET timezone;

Nice to Have

• Experience working with a distributed/remote team across multiple time zones;
• Ability to successfully complete tasks within Coalesce or any similar data transformation solution for Snowflake;
• Completion of Snowflake Learning Path(s): Data Engineer SQL and/or Data Analyst;
• Experience with Jira, Confluence, and Zendesk;
• Familiarity with AWS and Airtable;
• Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks;
• Able to troubleshoot networking and communication protocols;
• Experience supporting restaurant, convenience store, or grocery industry verticals;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Databricks (architecture, Unity Catalog, Delta Tables, data lineage, permissions, Databricks Genie, notebooks)
• SQL
• Python
• Azure

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Write, optimize, and maintain data transformations using Python and SQL;
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer
• Strong experience with Databricks ecosystem (architecture, Unity Catalog, Delta tables, lineage, permissions)
• Solid knowledge of SQL
• Strong experience with Python
• Experience working in Azure cloud environment
• Good understanding of data pipelines and data platform architecture
• Strong analytical and problem-solving skills
• Excellent communication skills
• English level: B2 (Upper-Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

As an analyst on the Payments Health Operations team you will be charged with monitoring and maintaining payments performance for Stripe’s largest users. This will include triaging, investigating, and responding to detected regressions in authentication and cost rates, providing in depth analysis of performance degradations, answering queries from our product support and technical account management team, and  engagement with users and other teams at Stripe to help ensure our users are maximizing their acceptance rates, and minimizing their costs and fraud.

You will work at the core of Stripe's platform, ensuring the reliability of our payments stack and the health of the broader ecosystem. Technical Operations roles in Payments are a dynamic and key component of Stripe's success. Focused on financial partner integrations and funds flow expansion, we sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation.

Responsibilities

• Monitor authorization rates and performance for large users, responding to alerts of degradation, triaging and investigating the cause, and communicating your findings to the account team, banking partners, and card networks. 
• Analyze cost checkers to ensure our cost models accuracy.
• Respond to performance inquiries from technical account managers, product support teams, and other internal stripe teams. 
• Interface with Stripe’s financial partners across the world to communicate operational breakages and help drive resolutions.  
• Provide fast, accurate responses to complex support inquiries from partners. 
• Partner with internal and external teams to validate the accuracy of Stripe’s financial data. 
• Introduce data and process efficiencies to meet the scale and speed of Stripe.
• Identify and automate inefficient operational processes to reduce manual workloads. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Have at least 1 year experience in a technical role, with experience in writing SQL queries to query relational databases.
• Have experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges.
• Have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
• Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders. 
• Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines.
• Have experience identifying and triaging technical issues.  
• Demonstrated track record of process improvement and proactive problem solving. 
• Excellent written and verbal communication skills in both English and Spanish. 

Preferred qualifications

• Payments expertise (working with financial partners, optimizing processing errors, managing payment costs). 
• Experience operating in a high growth technology company. 
• Python or Scala knowledge. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote.  We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. 

We’re looking for a Tier 1 Support Engineer to join the MXC CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results.

What you’ll do

You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.  In-person support is required as well as setting up desks and managing/auditing peripherals.  

Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person, email, Slack or ticketing system.
• Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors.
• Walk customers through problem-solving processes and follow up to ensure issues have been resolved.
• Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation
• Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, etc.)
• Troubleshoot Stripe-provided hardware (macOS, Chrome OS, iOS, peripherals)
• Facilitate the provisioning of Stripe laptops for new hire on-boarding and fleet upgrades
• Assist with new hire onboarding and training curriculum
• Update, and maintain detailed external and internal IT documentation
• Onboard and support third-party vendors and/or contractors
• Contribute to shared global IT off-boarding tasks and responsibilities
• Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more).
• Own IT asset management and ensure accurate and actionable records are kept of required equipment.
• Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.
• Create and update technology documentation for internal IT teams and for Scale employees.

Who you are

You have the ability to take initiative on tickets and contribute to project design and implementation. You are skilled at writing, updating and maintaining technical documentation and sending directed communications. You are comfortable working as an individual contributor on a global team that is driving towards a common goal. You will best succeed in this role by leading on things you are passionate about while supporting others in their passion. 

You love problem solving and collaborating with others to provide world class support. Being the best fit for this position means you are both humble and confident. You strive towards excellence but understand your limitations and don’t hesitate to ask for help when needed. 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Possess 2+ years of experience in IT HelpDesk experience 
• Possess strong working knowledge of Apple systems and software 
• Possess strong working knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence, or similar cloud providers
• Possess strong working knowledge of Atlassian systems (JIRA and Confluence)
• Possess understanding of script execution and troubleshooting (ex: Ruby, Bash, Python)
• Possess working knowledge of imaging/endpoint management tools (DEP, Munki, Chef, JAMF)
• Able to independently manage and prioritize workload and projects
• Possess outstanding interpersonal and communication skills
• Is empathetic, humble, and possess a strong focus on customer service

Staff PRODUCT ENGINEER (Contract)

Build it. Ship it. Own it.

Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru

About Counterpart

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.

The Role

As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle.

You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself. 

YOU WILL

Own the Problem

• Take accountability for the outcome. 
• Talk directly to your users, stakeholders, and peers to discover the problem. 
• Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously. 
• Own the non-functional technical requirements. Specify the quality bar: performance, scalability, reliability, security, maintainability.

Build with AI

• Write production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL. You are not afraid of any layer.
• Direct agents and review their output with domain depth. Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.
• Evaluate and improve agent output regularly. Track failure modes. Refine the prompts and patterns that lift the quality ceiling over time.
• Run projects that span other Product Engineers and agents. Coordinate work, manage dependencies, and keep things moving without micromanaging.
• Contribute to architectural decisions. Bring options and alternatives, not objections. Know when the elegant solution is the wrong call for a startup moving fast.
• Contribute to and manage the context harness as you build and deliver.

Verify and Iterate

• Surface delivery risks early. Bring solutions, not just problems. Keep your stakeholders informed without turning every risk into a meeting.
• Verify the end-to-end result yourself. Confirm the system does what the requirements say, and that the requirements were right.
• Drive adoption of what you ship. Documentation, enablement, and usage monitoring are part of the job.
• Monitor your services in production. Own the signal. Debug and fix what breaks.
• Participate in support rotations. When users run into issues with what you shipped, you investigate and fix them.
• Iterate until you move the needle. Shipping is not the finish line. Outcome is.

Raise the Bar

• Mentor engineers around you. Give direct, useful feedback. Leave things better than you found them.
• Make deliberate calls on technical debt: when to accumulate it, when to pay it down, when to refactor. Translate trade-offs into language that business leaders can act on.
• Operate to the engineering standards for quality, reliability, and operational excellence.

YOU HAVE

• 10+ years building production web applications across the full stack. The years are the floor, not the bar. What matters is whether you have actually done this: owned a problem end-to-end, written the spec, built the thing, coordinated the work, and shipped it without someone else holding the thread.
• Demonstrated experience gathering requirements directly. You have interviewed users, customers, and partner teams, and turned ambiguous intent into specs that engineers and agents can build against.
• Demonstrated experience owning both functional and non-functional requirements. You have defined what a system must do and held the line on how well it must do it.
• A track record of owning a domain or initiative without close supervision. You have navigated ambiguity, made judgment calls, and been accountable for the outcome.
• Extreme ownership and a bias for action. You do not sit and wait. You chase stakeholders, customers, and answers when you need them.
• Experience coordinating across engineers and AI agents on a shared initiative. You have managed the work without holding a formal management title.
• Strong technical judgment and the depth to catch what AI-generated code gets wrong: not syntax, but correctness, architecture, intent.
• Proficiency with Python and Django. Working knowledge of TypeScript, React, and PostgreSQL.
• Proficiency in developing with AI tools (Claude Code, Cursor, OpenAI Codex, similar) and the drive to stay ahead of how AI development practices are evolving.
• Domain curiosity. You learn the business context your work supports, not just the systems. You understand why the problem matters, not just how to solve it.
• The ability to communicate clearly across engineering, product, and business, translating technical complexity without losing meaning.
• Low ego and high Emotional Quotient (EQ). You influence without authority, take feedback well, and leave your ego out of technical decisions.
• Experience working with distributed, remote teams.

HOW THIS ROLE WORKS

Product Engineering exists to collapse the distance between a problem and a working solution. You own a problem or part of a vision. You shape it with stakeholders. You build it with AI. You verify it end-to-end. You iterate until the metric moves.

You work within the Context Architecture, a shared system of documentation, design patterns, and domain knowledge that gives you the technical context to make autonomous decisions at every step.

This is not a role for engineers who need to be told how. It is a role for engineers who can take a problem, fill in the gaps with good judgment, and ship something that works.

WHO YOU WILL WORK WITH

• Derrick Franco, Principal Engineer: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
• Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
• Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow. He thrives at building products, scaling teams, and leading organizations, but more so building people. He believes the best leadership and engineering comes from bringing your full identity to work. For him that's faith, family, and sports! Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.
• Ron Alexessen, Engineering Manager: With experience at Hewlett-Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments. He's passionate about AI-enabled development as a force multiplier and building solutions that create real business impact. Outside work, he boulders, runs, rides gravel bikes, and co-parents active teenagers, embracing structured chaos in all of it.
• Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
• John Mendez, Engineering Manager: John has experience working at companies of all sizes. He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions. Outside of work, he stays busy with his four kids and their activities. He also makes time to stay active by working out at home and running or walking with his dog.

COUNTERPART'S VALUES

• Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
• Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
• Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Leverage AI ruthlessly. We measure success by outcomes, not lines of code written. Use every available AI tool to ship faster and think more strategically.
• Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
• Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
• Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

WE OFFER

1. Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
2. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
3. Paid Vacation and Time Off
4. Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
5. Computer - We reimburse you for your locally procured MacBook Pro. If you are still with the company after one year, it is yours to keep!

Our estimated pay range for this role is USD $90,000 - $110,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

Estamos en búsqueda de (nombre de la posición),

Requerimientos:

• Experiencia comprobable de al menos 5 años desarrollando automatización de pruebas en herramientas como selenium, robot framework.
• Fuerte entendimiento de la arquitectura de webdrivers.
• Fuerte conocimiento acerca del funcionamiendo del Page Object Model. Experiencia comprobablem automatizando con este modelo.
• Experiencia trabajando con páginas SPA (Single Page Application). Que sepa explicarlo y demostrar como se trabaja en automatización.
• Conocimiento solido en al menos un Lenguajes de Programación de Lenguajes de Bajo Nivel, como C o C++.
• Conocimiento solido en al menos un Lenguajes de Programación de Lenguajes de Alto Nivel, como Python o Java.
• Buen conocimiento de redes informáticas basadas en TCP/IP.
• Experiencia gestionando celulas de trabajo en proyectos de automatización de pruebas.
• Experiencia reportando avance de construcción o ejecución de automatización de sus celulas de trabajo.
• Motivación por el autoaprendizaje.

Ofrecemos:

• Esquema 100% Nominal
• Prestaciones de Ley
• Paquete de Beneficios
• Plan de Desarrollo Profesional
• Colaboración Multicultural

Te invitamos a conocernos en http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.

Nombre del reclutador

TAG de reclutador (LI-MG1)

Do work that matters.

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.   

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

AlertMedia is looking for a Sr. Software Engineer with full-stack experience and hands-on experience building scalable applications in Elixir & Python. This role is an opportunity to use a wide variety of design and technical web skills to help us manage day-to-day requests as well as leverage your experience while gaining new experience from the team. You must have a passion for innovative software development and willingness to roll up your sleeves to collaborate with all teams. You will have the opportunity to show who you are throughout our interview process, we don’t ask any trick questions, or expect you to perform a whiteboard exercise. We want to see you shine by showing us work you are most proud of! 

Who you are: 

You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. Ideally, you have Elixir, Python & JavaScript experience, but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS experience and are willing to learn from people with both more and less experience than you. You lead by example in adopting and operationalizing AI tools—both within the product and across the development lifecycle.

What you will do: 

• Learn the AlertMedia platform and tools, and its uses for our customers 
• Work with Elixir, Python, JavaScript and other web technologies to deliver leading software solutions in the mass communications space 
• Use AI tools in both the product and the development lifecycle
• Work in an Agile based environment using tools like Git, JIRA, CircleCI, and Slack 
• Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line 
• Use strong verbal and written communication skills in collaboration with other engineering and product teams 
• Contribute to AlertMedia’s culture, values and vision for the future 

What you bring to the role: 

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred 
• 6-8 years of experience building scalable applications with modern frameworks using Elixir, Python, JavaScript, Django, and React
• Experience with Amazon Web Services (AWS or other cloud experience a must) 
• Postgres & Redis development experience   
• Proficiency leveraging AI tools for product development
• Strong organizational skills and ability to manage working on multiple projects in parallel 
• The ability and desire to work in a fast-paced challenging environment 
• Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment  
• English proficiency (written and oral) is required 
• This position is based in Mexico. Must reside in Mexico and have permanent residency. AlertMedia does not sponsor.

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-Monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program 
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

At Bishop Fox, security isn't just a job - it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.   

Joining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions - including 16 open-source tools and 50 security advisories published in the past five years - we're committed to making the digital world safer.    

Given our exceptional growth, we are expanding and hiring a Pen Tester to join us on this exciting journey. We’re looking for a talented, experienced professional hacker to help us secure some of the world’s most complex software and sophisticated technologies. You’ll be working alongside our US and internationally-based teams supporting clients across multiple industries.                          

Who Are You and What You’ll Do  

You’re a cybersecurity consultant with a strong offensive security mindset and a passion for understanding how modern applications, cloud platforms, APIs, and emerging technologies operate at a deep technical level. You enjoy uncovering security weaknesses, thinking creatively about attack paths, and helping organizations solve complex security challenges through practical, risk-focused assessments. 

At Bishop Fox, you’ll work on a wide variety of security engagements including Cloud Security Assessments, Mobile Application Security Testing, Hybrid Application Assessments (HAA), and AI/LLM Security Assessments. You’ll evaluate modern applications and distributed systems across cloud-native, mobile, backend, and AI-enabled environments. 

Your responsibilities will include performing hands-on security testing, analyzing application behavior, reviewing source code, identifying realistic exploitation scenarios, and validating security controls across modern architectures. You’ll work closely with clients and internal teams to deliver high-quality technical assessments and actionable remediation guidance. 

As a consultant, you’ll contribute throughout the full engagement lifecycle from scoping and test planning to execution, reporting, and client presentations. Success in this role requires strong technical depth, structured testing methodologies, effective communication skills, and the ability to adapt quickly to new technologies and environments. 

Your Experience  

• 4+ years of experience in application security assessments, penetration testing, or offensive security engagements 

• Strong understanding of application security fundamentals, modern attack techniques, and common vulnerabilities affecting web applications, APIs, mobile applications, and cloud-native environments 

• Hands-on experience testing REST APIs, including authentication/authorization flaws, IDORs, injection vulnerabilities, session management issues, and business logic flaws 

• Strength with AWS services and cloud security concepts, including IAM, STS, S3, Lambda, API Gateway, CloudTrail, CloudWatch, and secure communication patterns such as SigV4 

• Solid understanding of networking and web fundamentals, including HTTP/HTTPS, TCP/IP, DNS, API communication flows, cookies, headers, and related concepts 

• Experience reviewing source code for security issues in Java, C#, and Python applications 

• Knowledge of secure coding principles and common risks such as SSRF, insecure deserialization, injection vulnerabilities, sensitive data exposure, and insecure cloud integrations 

• Understanding of SDLC, CI/CD pipelines, and secure development practices 

• Experience using security assessment and code review tools such as Burp Suite, Semgrep, Git, AWS CLI, and API testing/debugging tools 

• Comfortable working across Linux, Windows, and macOS environments 

• Experience or strong interest in AI/LLM security, including prompt injection, RAG risks, insecure integrations, excessive permissions, and the OWASP Top 10 for LLM Applications 

• Strong written and verbal communication skills, with the ability to deliver clear, actionable findings and communicate technical risks to both technical and executive stakeholders 

• Experience following structured testing methodologies, documentation standards, and validation/retesting workflows 

• Strong collaboration and interpersonal skills when working with security, engineering, and client teams 

• Ability to manage multiple concurrent engagements while maintaining high-quality deliverables and attention to detail 

• Curious, adaptable, and professional mindset with a passion for continuous learning and emerging security trends 

Nice to Have 

• Exposure to hardware or embedded device security testing 

• Familiarity with cloud-native and serverless architectures 

• Consulting or client-facing experience 

• Relevant security certifications or hands-on research contributions 

Why Bishop Fox    

At Bishop Fox, we're driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:   

• Be Excellent to Each Other  

• Do the Right Thing  

• Do What You’ll Say You’ll Do  

• Get Better Together  

• Give a Sh*t   

At Bishop Fox, we're committed to providing benefits that support your well-being and professional growth. Here's a glimpse of what we offer:   

• Generous Time Off and Company-Wide Holidays  

• Team Events and International Travel Opportunities  

• Work From Home Support  

• Training Budget  

• Saving Fund  

• Food Coupons  

• Health and Wellbeing programs  

This position is not eligible for visa sponsorship. Applicants must be authorized to work in Mexico for the duration of employment without sponsorship.  

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment. 

Interested? Apply today! 

About Backblaze

Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Software Engineer, AI to join our team!

What You’ll Do:

• Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
• Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base.
• Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns.
• Build and maintain support tooling to help diagnose and resolve customer issues at scale.
• Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability.

Tools and Technologies

• AI coding agents such as Claude Code, Cursor, Codex, and Antigravity
• Languages: Python, TypeScript, Go, JavaScript, Java (and other languages common in the open source ecosystem)
• Backblaze B2 SDKs and REST APIs
• Open source AI frameworks and tooling (e.g. LangChain, LlamaIndex, vector databases)
• SQL and NoSQL backend development (experience with large-scale distributed databases a plus)
• GitHub, pytest, CI/CD pipelines
• Large-scale server infrastructure (Linux, cross-platform awareness)

The Right Fit:

• 2+ years of backend software engineering experience, ideally on systems that serve millions of users across multiple platforms.
• Proficiency in one or more backend languages (Java, Python, TypeScript, or similar); comfortable picking up new languages as needed.
• Practical understanding of AI workflows — data ingestion, preprocessing, inference, and agent-based orchestration.
• Experience building or working with large-scale APIs and distributed storage or data systems.
• Production-quality coding habits: rigorous testing, clear documentation, and attention to security and performance.
• Customer-focused mindset — you think about the developer and end-user experience in everything you build.
• Strong written communication skills; you can explain technical decisions clearly to both engineers and non-engineers.
• Good attitude, cross-functional collaboration skills, and a genuine desire to work in a fast-paced environment with evolving requirements.

Bonus Points For:

• Experience building or evaluating AI agents and multi-step tool-use systems.
• Experience with Cassandra or other large-scale NoSQL systems.
• Familiarity with ReactJS or front-end frameworks.
• Prior work with vector databases or embedding pipelines.

Why Backblaze: 

• Build open source software used by developers worldwide.
• Work at the intersection of AI, data, and cloud storage.
• Collaborate with experienced engineering, product, and QA teams.
• Competitive compensation and benefits.
• Remote-first culture supporting work-life balance.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Scale's Robotics business unit is dedicated to solving the data bottleneck in Physical AI across Robotics, Autonomous Vehicles, and Computer Vision. In this role, you'll be a key contributor building production systems for robotics data collection, model training pipelines, and evaluation infrastructure. You'll have the opportunity to own critical parts of our robotics platform, work directly with cutting-edge robotics and AV customers, and shape the future of embodied AI systems.

You Will:

• Own and architect large-scale data processing pipelines for robotics and autonomous vehicle datasets
• Build ML training and fine-tuning pipelines using Scale's robotics data
• Work across backend (Python, Node.js, C++), and frontend (React, TypeScript) stacks to build end-to-end solutions
• Develop tools and real-time systems for robotics data collection, teleoperation, model evaluation, data curation, and data annotation
• Interact directly with robotics and AV stakeholders to understand their technical needs and drive product development
• Design comprehensive monitoring and evaluation frameworks for robotics models and data quality
• Solving complex, late-stage industry challenges in concurrent and real-time robotic systems, with strict attention to timing constraints and data integrity. This often involves deep investigation, reviewing academic papers, and direct collaboration with robotics vendors
• Collaborate with ML engineers and researchers to bring robotics research into production
• Deliver features at high velocity while maintaining system reliability and performance

Ideally, You Have:

• 3+ years of high-proficiency software engineering experience, with a strong background in complex systems and the ability to independently research, analyze, and unblock hard technical problems.
• Strong programming skills in Python and TypeScript/Node.js for production systems
• Experience with React and modern frontend development for 3D interfaces
• Concurrent and real-time systems, with special attention to timing constraints
• Understanding of distributed systems, workflow orchestration, and cloud infrastructure (AWS, Temporal, Kubernetes, Docker)
• Experience with databases (MongoDB, PostgreSQL) and data processing at large scale
• Track record of working with cross-functional teams including ML engineers, researchers, and customers
• Strong communication skills and ability to operate with high autonomy

Nice to Haves:

• Experience with C++
• Experience with robotics hardware platforms (robotic arms, mobile robots, perception systems) with a focus on time synchronization
• Background in computer vision, SLAM, motion planning, or imitation learning
• Familiarity with autonomous vehicle data, lidar technologies, or 3D data processing
• Experience with ML model deployment and serving frameworks
• Knowledge of teleoperation systems (ALOHA, UMI, hand tracking) or VR interfaces
• Experience with workflow orchestration systems (Temporal, Airflow)
• Published research or open-source contributions in robotics or autonomous systems

As Scale's product portfolio and customer base expand, we are seeking skilled Site Reliability Engineers to manage and maintain our physical infrastructure, including robot stations, servers, computers, and network installations. You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.

These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed. A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.

You will:

•  Install, configure, and maintain robot stations and related technical equipment on-site.
• Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
• Oversee network installations, including routers and cabling infrastructure.
• Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
• Establish and enforce safety protocols and usage guidelines for technical facilities.
• Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
• Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
• Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
• Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
• Drive standardization and foster collaboration across different teams to achieve efficient facility usage.

Ideally you'd have:

• 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
• Proven track record of installing and maintaining server hardware and workstations.
• Experience configuring and troubleshooting network infrastructure and physical installation work.
• Experience coordinating shared resources or facilities, managing schedules and access.
• Familiarity with Linux, Windows and MacOS.
• Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
• Basic understanding of electrical systems for robot stations and equipment.
• Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
• Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
• A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
• Strong problem-solving, analytical, collaboration, and communication skills.

Nice to haves:

• Experience with robotics systems or automated equipment.
• Exposure to industrial charging systems or battery management systems.
• Prior experience in facility management or lab coordination.

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them.

You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

Scale’s Robotics business is rapidly expanding, supporting customers building physical AI. This position will be a key contributor in working to build out Scale’s data factory in Mexico and in supporting robotics data collection. This is a first of its kind role at Scale and you will have the opportunity to advance Scale’s robotics offerings.

You will:

• Partner with cross-functional stakeholders to bring up new robots and productionize the maintenance of robots and collection hardware.
• Play a critical role in supporting the day-to-day operations of the factory by bringing up and maintaining robots and collection hardware.
• Provide technical support for data collection operations.
• Manage physical inventory, maintain equipment, and coordinate logistics.
• Become a subject matter expert on all capabilities of the robotics platforms deployed in the factory.
• Develop technical domain expertise in areas of 2D and 3D imaging and annotation, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision, and other autonomy-adjacent concepts.
  
  

You have:

• Academic (Bachelors/Licenciatura) or industry experience - Engineering background - preferably in Computer Science, Mathematics, or other Engineering fields.
• 2+ years of experience developing with Python, C++, Java and/or other scripting languages.
• 1-3 years of experience in hardware labs or a manufacturing environment.
• Experience managing risk and operating robots safely.
• Strong project management and interpersonal skills, high attention to detail, and a strong sense of ownership.
• High level of comfort communicating effectively across internal and external organizations.

Nice to have:

• Hands-on experience in Robotics, AI, and/or Computer Vision.
• Intellectual curiosity, empathy, and ability to operate with a high degree of autonomy.
• Experience building and/or maintaining lab networks and data pipelines.
• Experience running large-scale data collection and controlled experiments
• Experience building out facilities.
• Experience in logistics.

Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Hybrid position to work 4 days per month at the client's office in Mexico City or GDL

ID: 19964

Responsibilities and Duties

•  Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from Marquee Helpdesk (L1)
•  Providing mentorship and guidance to junior team members to ensure successful resolution of issues
•  Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms.
•  Automate manual processes to increase efficiency and reduce risk.
•  Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
•  Work closely with the engineering team to drive resolution of client issues.
•  participate in on-call rotations and respond to incidents as needed.
•  Continuously improve processes and systems to increase reliability and reduce risk.
•  Influence and suggest improvements on roadmap for enhancing Marquee client experience.
•  Create documentation /runbooks and code snippets to share with clients and internal engineering teams

Key criteria:
•  Must be comfortable coding in Java and or Python, debugging API calls, writing quality-of-life snippets for clients, creating scripts for debug tooling.
•  Must have a basic knowledge of UI and API integration.
•  Must be presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence.
•  Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.

Mandatory Skills: Java or any object-oriented programming language, Linux, SQL (between Linux and SQL, candidate should be strong in at least one of them)

Basic Qualifications (Required skills)

· Bachelor’s degree in information technology, Computer Information Systems, Computer Science, or a related field.
· 3 to 5 years of work experience on SDLC/Devops, LINUX system platforms.
· Good Linux Scripting/Development skills - JAVA, Python (any).
· Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud.
· Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
· Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution.
· Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any)
· Strong analytical and troubleshooting capabilities.
· Excellent soft skills & Communication (Verbal and Written) .
· Must be willing to work in rotational shifts.
· Ability to Multi task in high paced environment.
· Problem Solver and To-Do attitude, ability to face technical challenges and drive solution.

Preferred Qualifications (Nice to have)

· Having worked in environment supporting 10000+ servers a plus.
· Multiple Application Support Experience a plus.
· ITIL and ITSM experience a plus.
· Global clients facing Support team experience a plus.
· Able to work within a Global team, prior experience a plus .
· Prior experience with Financial Institution a plus.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Fever 40% discount: This discount is for personal use only
• Free Candlelight Event: This voucher is for single use only and is valid for 2 people
• Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. Fever pays it up to the Silver plan
• Medical insurance: Fever offers “Seguro de Gastos Médicos Mayores” with the company GNP, free of charge, as it is covered 100% by Fever. This also includes dental and vision insurance fully paid by Fever
• Life Insurance (Mapfre): We offer this insurance fully paid by Fever
• Savings plan (SURA): The employee contributes 5% of the fixed salary, and Fever contributes another 5%
• English Lessons: Provided by Babelia, 100% paid by Fever
• Aguinaldo: 15 days of salary
• 20 days of paid vacation per year, which you can access after at least six months working with Fever
• Parental leave: Fever provides four (4) weeks of mandatory paid paternity leave, receiving 100% of the base salary, for (male) parents (both birthing and non-birthing)
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Fever 40% discount: This discount is for personal use only
• Free Candlelight Event: This voucher is for single use only and is valid for 2 people
• Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. Fever pays it up to the Silver plan
• Medical insurance: Fever offers “Seguro de Gastos Médicos Mayores” with the company GNP, free of charge, as it is covered 100% by Fever. This also includes dental and vision insurance fully paid by Fever
• Life Insurance (Mapfre): We offer this insurance fully paid by Fever
• Savings plan (SURA): The employee contributes 5% of the fixed salary, and Fever contributes another 5%
• English Lessons: Provided by Babelia, 100% paid by Fever
• Aguinaldo: 15 days of salary
• 20 days of paid vacation per year, which you can access after at least six months working with Fever
• Parental leave: Fever provides four (4) weeks of mandatory paid paternity leave, receiving 100% of the base salary, for (male) parents (both birthing and non-birthing)
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Mexico City for our hybrid working model.

As an ideal candidate, you will have:

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273399627

MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425547

We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

In this role, you are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, consultants, software architects, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. 

You'll work closely with our Customer Success Managers and Relationship Account Managers to help customers solve business problems by leveraging our solutions. You'll become the trusted advisor to a wide range of customers from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Mexico City or São Paulo. 

As an ideal candidate, you will have:

• 5+ years professional work experience within software development, consulting, Pre-Sales, or related fields.
• 2+ years of Pre-Sales experience with enterprise software 
• 2+ years of software development experience, with working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
• A mind for technology - we’ll teach you all about MongoDB and databases, but our customers and products are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Experience with or knowledge of scalable and highly available distributed systems 
• Excellent presentation and communication skills 
• The ability to be adaptive to an ever-changing environment, where you are constantly improving yourself, your team and (y)our processes
• High levels of organization in your workflows - you understand what it means to work with lots of customers and to prioritize and manage your time efficiently
• The ability to travel up to 25%
• A Bachelor’s degree in Computer Science, MIS or similar degree or equivalent work experience
• Requires professional proficiency in both written and verbal English communication

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• A MongoDB Certification

What you do at MongoDB

• You confidently articulate the business value of MongoDB solutions
• You partner with our Customer Organization to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support remote/onsite sales with activities such as technical discovery, demos, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You implement and maintain technology toolkits to drive compelling demonstrations and POCs
• You advise customers on architectures, patterns, and strategies for making the best use of MongoDB
• You assess and diagnose issue within a customer environment to provide recommendations about MongoDB best practices
• You translate technical concepts and patterns into business benefits
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well as account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You have situational awareness and react appropriately in group settings

What you will learn

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273424762

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects in the Scaled Growth organization are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives and Field Solutions Architecture team helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of enterprise organizations across the Americas.

This role can be based remotely in São Paulo or Mexico City.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• A Bachelor’s degree or equivalent work experience
• Requires professional proficiency in both written and verbal English communication

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426174

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.    

Our core values drive us in our important mission of keeping people safe & informed:   

• We’re humans not robots  
• Customers always come first  
• We work better together  
• Simplicity is our strength  
• Our reputation is priceless  
• Hard work pays off 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. 

AlertMedia is looking for an experienced Database Engineer (Search Platform) with deep expertise in Elasticsearch at scale, relational databases (Postgres/MySQL), and modern search architectures including vector search, semantic search, hybrid search, and ranking strategies such as Reciprocal Rank Fusion (RRF).

This is a hands-on role focused on designing, operating, and evolving the data stores and search infrastructure that power AlertMedia’s real-time risk intelligence platform. You will play a critical role in how we index, query, rank, and retrieve signals across large-scale structured and unstructured datasets. We’re looking for someone who has built and operated production-grade search and database systems, understands distributed systems tradeoffs, and is comfortable owning complex data infrastructure end to end. We want you to shine by showing us real systems you’ve designed, clusters you’ve scaled, search architectures you’ve improved, and performance problems you’ve solved. We don’t do trick questions or whiteboard exercises.

Who you are:    

You are a pragmatic database engineer who thrives in a collaborative environment and enjoys working on systems that operate at scale in the real world.
You have significant experience designing, tuning, and operating Elasticsearch clusters in production, including large datasets, high ingest rates, and low-latency search requirements. You understand shard allocation, index lifecycle management, query optimization, cluster scaling, replication, and performance tuning. You also have strong experience with relational databases like Postgres or MySQL, including schema design, indexing strategies, query planning, and operational best practices.

You care deeply about:

• Building resilient, observable, and scalable data infrastructure
• Search relevance, performance, and correctness
• Data modeling and storage design
• Operational excellence and production reliability
• Clean, maintainable infrastructure and automation

You are comfortable working in Python and SQL, have experience with AWS infrastructure, and enjoy improving systems continuously.

What you get to every day:    

• Design, scale, and operate Elasticsearch clusters supporting large-scale ingest and low-latency query workloads
• Architect and optimize hybrid search systems, combining keyword search (BM25) with vector/semantic retrieval
• Implement and tune vector search, semantic search pipelines, and ranking strategies (e.g., RRF, rescoring, custom ranking logic)
• Improve indexing strategies, shard design, mappings, analyzers, and query performance
• Design and maintain relational database systems (Postgres/MySQL) supporting application and data workloads
• Partner with data engineering teams to ensure ingestion pipelines are optimized for search and database performance
• Monitor, troubleshoot, and optimize cluster health, capacity planning, scaling strategies, and cost efficiency
• Improve observability, alerting, backup/restore, disaster recovery, and operational best practices
• Contribute to architecture decisions around storage, indexing, retrieval, and relevance
• Operate in an Agile environment using tools like Git, JIRA, Jenkins, and Slack
• Help shape AlertMedia’s long-term data platform and search strategy
• Contribute to AlertMedia’s culture, values, and long-term technical vision

What you bring to the role: 

• Bachelor’s degree in Computer Science, Engineering, or related field (preferred)
• 3-4+ years of experience in database engineering, search engineering, or backend data platform roles
• Expert level hands-on experience with Elasticsearch at scale (cluster design, tuning, scaling, and operations)
• Experience designing and implementing vector search, semantic retrieval, hybrid search, and ranking strategies such as RRF
• Experience with AWS or other cloud platforms (required)
• Solid experience with relational databases such as Postgres or MySQL, including schema design and query optimization
• Strong understanding of search relevance concepts (BM25, analyzers, scoring, boosting, rescoring)
• Experience with high-throughput ingest systems and indexing pipelines
• Proficiency in Python and SQL 
• Strong organizational skills and ability to manage multiple pipelines and priorities
• Excellent written and verbal communication skills, with the ability to collaborate cross-functionally
• Ability and desire to work in a fast-paced, technically challenging environment
• English proficiency (written and oral) is required

Nice to Have

• Broader data engineering experience (data acquisition, ETL, streaming pipelines, Kafka/Kinesis/SQS)
• Experience with AI/ML pipelines, embeddings generation, or MLOps workflows
• Experience operating vector databases or ANN systems (FAISS, Milvus, OpenSearch vector, pgvector, etc.)
• Experience with large-scale data processing frameworks 
• Please note: AlertMedia does not sponsor applicants for work visas.

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program 
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.    

Our core values drive us in our important mission of keeping people safe & informed:   

• We’re humans not robots  
• Customers always come first  
• We work better together  
• Simplicity is our strength  
• Our reputation is priceless  
• Hard work pays off 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. 

AlertMedia is looking for an experienced Data Engineer with a strong background in social media web scraping, data ingestion, and large-scale data pipelines. This role is a hands-on opportunity to lead the design, maintenance, optimization, and expansion of pipelines that ingest data from open-source data sources and social media platforms at scale. 

You’ll play a critical role in how AlertMedia discovers, processes, and delivers real-time signals to customers. We’re looking for someone with demonstrated experience in production-grade scraping and data engineering, who is comfortable owning complex systems end to end and improving them over time. 

We want you to shine by showing us real work you’re proud of - systems you’ve built, pipelines you’ve scaled, and hard problems you’ve solved. We don’t do trick questions or whiteboard exercises. 

Who you are:    

You are a pragmatic data engineer who thrives in a collaborative environment and enjoys working on systems that operate at scale in the real world. You have significant experience building and maintaining web scraping and data ingestion pipelines, and you understand the challenges of reliability, data quality, rate limits, schema drift, and adversarial environments. 

You care deeply about: 

• Building resilient, observable, and scalable data systems 
• Writing clean, maintainable code 
• Data correctness and pipeline reliability 
• Collaborating across engineering, product, and intelligence teams 

You are comfortable working primarily in Python, have experience with cloud infrastructure (AWS), and are eager to continuously improve both systems and processes. 

What you get to every day:    

• Lead and own social media web scraping and data ingestion pipelines sourcing data from open-source datasets and social media platforms 
• Design, build, and maintain scalable ETL and data processing pipelines (batch and/or streaming) 
• Optimize existing scraping infrastructure for performance, reliability, and cost 
• Handle challenges such as anti-bot protections, rate limiting, schema changes, and data quality issues 
• Build and maintain ingestion pipelines that feed downstream systems such as Elasticsearch and other data stores 
• Collaborate closely with product, intelligence, and platform teams to ensure data meets customer and business needs 
• Operate in an Agile environment using tools like Git, JIRA, Jenkins, and Slack 
• Contribute ideas and improvements that advance AlertMedia’s technical leadership in data-driven threat and risk intelligence 
• Help shape best practices around monitoring, alerting, testing, and documentation for data pipelines 
• Contribute to AlertMedia’s culture, values, and long-term technical vision 

What you bring to the role: 

• Bachelor’s degree in Computer Science, Engineering, or a related technical field (preferred) 
• 3-4+ years of demonstrated experience in data engineering or backend engineering roles 
• Hands-on experience with social media web scraping in production, including large-scale or high-reliability systems 
• Strong proficiency in Python for data ingestion, scraping, and pipeline development 
• Experience with AWS or other cloud platforms (required)
• Solid understanding of databases and data storage systems (Postgres, Redis, or similar)
• Experience building and operating ETL pipelines, including data validation and transformation 
• Experience with stream processing and/or event-driven architectures (Kafka, Kinesis, SQS, etc.) is a strong plus 
• Experience working with Elasticsearch or similar search/data indexing systems (nice to have)
• Strong organizational skills and ability to manage multiple pipelines and priorities 
• Excellent written and verbal communication skills, with the ability to collaborate cross-functionally 
• Ability and desire to work in a fast-paced, technically challenging environment 
• English proficiency (written and oral) is required 

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program 
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

Please note: AlertMedia does not sponsor applicants for work visas.

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

Company Background

Our client is a company that delivers integrated software and tools for the agricultural business. As part of a leading global software group, the company supports the diversified grain industry and agricultural co-ops with best-in-class solutions covering business management, commodity management, agronomy, trading, patronage, and analytics.

Project Description

Own the end‑to‑end data flow for Data Analytics Platform (DAP). You will ingest XML data from AGRIS Web Services into Azure Blob Storage, orchestrate event‑driven transformation pipelines via Azure Functions and Databricks Jobs, model data using dbt on Databricks (medallion architecture: bronze → silver → gold), and deliver analytics‑ready datasets to Azure SQL Database and Luzmo. You'll also maintain multi‑tenant data isolation, automate deployments, and keep the platform performant and cost‑efficient.

Technologies

• Microsoft Azure
• Azure Blob Storage / ADLS Gen2
• Databricks (Delta Lake, PySpark, SQL Warehouses)
• dbt (dbt-databricks + dbt-sqlserver)
• Azure Functions (Python)
• Azure Event Grid
• Azure SQL Database
• Azure Key Vault
• Luzmo

What You'll Do

• Maintain and support Azure Functions pipelines (Event Grid → Databricks Jobs);
• Build and optimize Databricks notebooks for XML parsing and Parquet landing in DBFS/ADLS;
• Manage Auto Loader and incremental data ingestion processes;
• Design and maintain dbt models across medallion layers (bronze COPY INTO, silver current‑changes, gold incremental merge, staging/CDC to Azure SQL);
• Write custom macros and ensure data quality with dbt tests;
• Optimize schemas, indexes, and CDC merge pipelines in Azure SQL Database;
• Manage analytical views, RBAC roles, and Luzmo integration for BI consumers;
• Maintain tenant‑scoped DBFS mounts and data isolation;
• Configure backup, storage tiering, and define RPO/RTO targets, monitor pipeline health;
• Automate deployments using CI/CD tools (e.g., GitHub Actions);
• Implement monitoring, alerting, and optimize infrastructure and compute costs in Azure and Databricks;

Job Requirements

• 5+ years designing and building data solutions on Microsoft Azure;
• 2+ years with Databricks (Delta Lake, PySpark, SQL Warehouses);
• Strong experience with dbt (data build tool): incremental models, custom macros, multi‑adapter setups (Databricks + SQL Server);
• Expert‑level SQL skills: Databricks SQL for Delta Lake transformations and T‑SQL for Azure SQL Database performance tuning;
• Hands‑on experience with Azure Functions (Python) and event‑driven architectures (Azure Event Grid, Blob Storage triggers);
• Familiarity with medallion architecture patterns (bronze/silver/gold) and CDC (Change Data Feed) pipelines;
• Working knowledge of XML data parsing/ingestion at scale (PySpark XML processing);
• Strong understanding of Azure security fundamentals (Key Vault, RBAC, managed identities);
• Experience with multi‑tenant data platform design and tenant‑scoped data isolation;
• English level: B1+ (Intermediate) or higher;

Nice to Have

• Microsoft Certified: Azure Data Engineer Associate (DP‑203) or Databricks Data Engineer Associate;
• Experience with IaC (Bicep or Terraform) and CI/CD (GitHub Actions);
• Familiarity with BI platforms, particularly Luzmo, for provisioning datasets and self‑service reporting;
• Knowledge of Python for Databricks notebooks, Azure Functions, and utility scripts;
• Experience with cost‑governance / FinOps in Azure and Databricks;
• Exposure to SQLFluff or similar SQL linting/quality tools;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a global leader in access solutions and smart home technologies. With over a decade of innovation in the IoT space, the company is a pioneer in connected home solutions, including garage door openers, gate systems, and smart access management tools. One of their flagship innovations is the platform, which allows users to control and monitor their home access systems through connected devices. The current focus is a mobile app designed to support and manage gated communities.

Project Description

AI platform is a modern, cloud-native, and device-integrated system supporting advanced computer vision, generative AI, and smart automation for access control and security. The platform is continuously evolving, with a strong focus on validation, automation, and scalability to support millions of IoT devices and next-generation smart home features.

Technologies

• Python
• FastAPI
• AWS
• Docker
• Kubernetes
• CI/CD
• LLM / Generative AI
• vLLM
• Kafka / RabbitMQ

What You'll Do

• Design and implement a rules engine platform as part of the AI microservices ecosystem;
• Collaborate with AI/ML engineers to integrate business logic and rule-based decisioning into the platform;
• Develop robust, maintainable, and scalable Python microservices;
• Ensure high code quality, test coverage, and adherence to best practices (PEP 8, code reviews, CI/CD);
• Work with containerization (Docker) and orchestration (Kubernetes) for deployment.

Job Requirements

• 4+ years of experience with Python;
• Experience building rules engines or similar business logic platforms;
• Experience with FastAPI or similar frameworks;
• Experience with Docker, Kubernetes, and CI/CD pipelines;
• Experience working with AWS (EKS, SQS, S3, EC2, MSK);
• Strong software engineering fundamentals and clean code practices;
• Basic experience with LLMs and tools like vLLM;
• Strong communication skills;
• English proficiency at B2 level or higher;

Nice to Have:

• Background in AI/ML platforms or agent frameworks;
• Familiarity with messaging systems (RabbitMQ, Kafka);
• Understanding of concurrent programming;
• Exposure to Amazon Bedrock;
• Familiarity with observability tools (OpenTelemetry, DataDog);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company provides a range of financial products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on ensuring quality and reliability of systems within the financial domain, including validation of business-critical workflows and data processing.

Technologies

• Python
• Azure
• SQL
• Databricks
• Automation frameworks

What You'll Do

• Perform manual testing of application features and workflows;
• Develop and maintain automation tests using Python;
• Work with existing automation frameworks and improve test coverage;
• Validate data and perform database checks using SQL;
• Collaborate with development and QA teams to ensure product quality;
• Identify, document, and track defects;

Job Requirements

• 3+ year of experience in QA;
• Experience with Databricks ecosystem;
• Experience working in Azure cloud environment;
• Good understanding of data pipelines and data platform architecture;
• Experience with Python for test automation;
• Understanding of automation frameworks;
• Experience working with SQL;
• Strong knowledge of manual QA practices;
• Attention to detail and analytical mindset;
• Ability to work in a team environment;
• English level: Upper-Intermediate (B2) or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Project Description

We are looking for a motivated Data Engineer to join our growing data team. This is a great opportunity for someone early in their career to gain hands-on experience with modern data technologies. You will collaborate closely with senior engineers and analysts to build, maintain, and optimize scalable data pipelines and infrastructure.

Technologies

• SQL (PostgreSQL, MySQL or similar)
• Python (or another scripting language)
• Basic knowledge of cloud platforms (AWS, GCP, or Azure) is a plus
• Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus

What You'll Do

• Assist in the design, development, and maintenance of scalable data pipelines;
• Support data integration from various sources (databases, APIs, flat files);
• Help ensure data quality, consistency, and reliability;
• Collaborate with data analysts and data scientists to understand data requirements;
• Participate in code reviews and contribute to technical documentation;
• Monitor and troubleshoot data workflows, resolving issues as they arise;

Job Requirements

• 1+ years of practical experience or relevant internship in a data-focused role (preferred);
• Bachelor’s degree in Computer Science, IT, Mathematics, or a related field (or equivalent practical experience);
• Basic knowledge of SQL and relational databases (e.g., PostgreSQL, MySQL, SQL Server);
• Familiarity with at least one programming language (preferably Python);
• Understanding of ETL concepts and data warehousing fundamentals;
• Eagerness to learn new technologies and best practices in data engineering;
• Strong problem-solving skills and attention to detail;
• Effective communication and teamwork abilities;
• English level: Intermediate (B1) or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Project Description

We are looking for an experienced Data Engineer with deep expertise in Databricks to join our advanced analytics and data engineering team. The ideal candidate will play a key role in designing, building, and optimizing large-scale data solutions on the Databricks platform, supporting business intelligence, advanced analytics, and machine learning initiatives. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performance data pipelines and architectures.

Technologies

• Databricks (including Spark, Delta Lake, MLflow)
• Python/Scala
• SQL
• ETL concepts
• Distributed data processing
• Data warehousing
• Cloud Platforms & Storage

What You'll Do

• Lead the design, development, and deployment of scalable data pipelines and ETL processes using Databricks (Spark, Delta Lake, MLflow);
• Architect and implement data lakehouse solutions, ensuring data quality, governance, and security;
• Optimize data workflows for performance and cost efficiency on Databricks and cloud platforms (Azure, AWS, or GCP);
• Collaborate with data scientists, analysts, and business stakeholders to understand data requirements and deliver actionable insights;
• Mentor and guide junior engineers, promoting best practices in data engineering and Databricks usage;
• Develop and maintain documentation, data models, and technical standards;
• Monitor, troubleshoot, and resolve issues in production data pipelines and environments;
• Stay current with emerging trends and technologies in data engineering and Databricks ecosystem;

Job Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field;
• 5+ years of experience in data engineering, with at least 2 years of hands-on experience with Databricks (including Spark, Delta Lake, and MLflow);
• Strong proficiency in Python and/or Scala for data processing;
• Deep understanding of distributed data processing, data warehousing, and ETL concepts;
• Experience with cloud data platforms (Azure Data Lake, AWS S3, or Google Cloud Storage);
• Solid knowledge of SQL and experience with large-scale relational and NoSQL databases;
• Familiarity with CI/CD, DevOps, and infrastructure-as-code practices for data engineering;
• Experience with data governance, security, and compliance in cloud environments;
• Excellent problem-solving, communication, and leadership skills;
• English: Upper Intermediate level or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Sep 25, 2025 12:50

Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Remote

ID: OPP00051-1

Responsibilities and Duties

• Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems; 
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents; 
• Implement solution from coding to testing to production deployment support; 
• Follow agile processes and participate actively in all development phases.

Essential Skills 

• Experience with Golang (Go) programming language;  
• Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based); 
• Experience on Cloud Service Orchestration; 
• Experience with Cloud Development; 
• Experience with backend systems development; 
• Proven proficiency with object-oriented software development; 
• Proven experience on complex architectural design for cloud-based applications; 
• Design Patterns; 
• Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra. 

Highly Desirable Skills 

• Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java; 
• Knowledge on testing (Unit Test, Feature Test, Integration); 
• Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure; 
• Experience working with Kubernetes and OpenShift; 
• Exposure to and/or experience with Serverless applications; 
• An understanding of software design patterns, pipeline automation and software testing principles and methodologies; 
• Familiar with designing, coding, deploying and debugging microservices applications; 
• Strong Scripting and automation skills; 
• Passionate about solving problems in code; 
• Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools; 
• Comfortable with Linux Environment and shell scripting.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Company Background

Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.

Project Description

You will be embedded into one or more software engineering teams to provide operational service and infrastructure support. You will deliver service to your assigned team while contributing agnostic solutions to the broader Engineering organization. The role focuses on operating infrastructure, ensuring systems are monitored, automated, scalable, and production-ready. Responsibilities range from server provisioning and infrastructure automation to troubleshooting and application deployments.

Technologies

• AWS, Linux
• Terraform, Terragrunt, Ansible
• Bash, Python
• Kubernetes, Docker
• Microservice Architecture, REST APIs
• CI/CD (GitLab CI, GitHub Actions, Jenkins)
• Monitoring (Grafana, Prometheus, InfluxDB)
• Git

What You'll Do

• Design, build, and operate production infrastructure with strong automation focus
• Manage AWS-based cloud infrastructure and, where applicable, physical infrastructure
• Implement Infrastructure as Code using Terraform or Ansible
• Support containerized workloads using Docker and Kubernetes
• Collaborate with development teams to resolve operational issues
• Build and maintain monitoring and alerting systems
• Troubleshoot issues across the full application stack
• Work with logs to identify and resolve root causes of failures
• Document system architecture and operational procedures
• Participate in on-call rotation

Job Requirements

• 2+ years of experience in DevOps, cloud infrastructure, or related roles
• Hands-on experience with AWS (other clouds are a plus)
• Experience with Terraform or Ansible
• Strong troubleshooting skills in Linux environments
• Understanding of networking and internet fundamentals
• Experience with monitoring systems (Grafana, Prometheus, InfluxDB)
• Scripting skills in Bash or Python
• Experience with Docker and Kubernetes
• Familiarity with CI/CD pipelines
• Confident use of Git
• Understanding of security basics (IAM, secrets management, HTTPS/TLS)
• Ability to work independently and manage tasks effectively
• Readiness to participate in on-call
• English level: B1 (Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.

Key Responsibilities

• Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
• Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
• Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
• Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
• Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
• Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
• Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
• Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.

Requirements

• Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
• Language: English proficiency is mandatory.
• Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
• Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
• API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
• Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
• Version Control: Proficiency in Git and/or BitBucket.
• Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.

Preferred Qualifications (Pluses)

• Experience with Performance/Load Testing (e.g., JMeter, Locust).
• Knowledge of Security/Penetration Testing principles.
• Experience with Cloud Infrastructure (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes for managing test environments.

LI-DC1

#LI-KG1 #LI-REMOTE

POSITION SUMMARY

Own Workday integrations end-to-end, driving reliable data flow and scalable system design. Elevate architecture standards while bridging technical and business stakeholders. Enable high-quality user experiences through automated testing, reporting, and AI-driven insights. The Workday Integrations & Data Specialist is responsible for designing, building, and maintaining integrations between Workday and internal or third-party systems. This role ensures accurate, secure, and timely data flow across HR, payroll, finance, IT, and benefits platforms while supporting reporting, automation, AI-enabled insights, and scalable system design.

This role partners closely with HRIS, IT, Finance, Payroll, Core HCM architects, and external vendors to ensure Workday functions as a reliable system of record within a cohesive technology ecosystem. This is a remote position that offers the opportunity to make a meaningful impact in a dynamic, fast-paced fintech environment. EarnIn offers excellent employee benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our headquarters in Mountain View. Our salary ranges are determined by role, level, and location. 

WHAT YOU'LL DO 

Workday Integrations & Data Management

• Design, build, test, and maintain Workday integrations using tools such as EIB, Core Connectors, Workday Studio, and APIs

• Manage integrations across payroll, benefits, identity management, finance systems, data warehouses, and other HR platforms

• Ensure data integrity through transformation logic, mapping, and bulk data operations

Monitoring, Reporting & Data Delivery

• Monitor integrations, troubleshoot failures, and resolve data discrepancies

• Develop and maintain reporting, data feeds, and pipelines to support HR, Finance, and business intelligence platforms

• Proactively identify issues using logs, reporting, and automated alerts

Architecture, Automation & AI

• Act as a bar raiser for integration and data architecture, promoting best practices in scalability, performance, cost efficiency, and user experience

• Drive architectural decisions that balance cost, performance, and end-user experience

• Identify and implement automation and AI-enabled solutions to improve data quality, anomaly detection, and operational efficiency

• Partner with engineering and data teams to support AI-ready data pipelines

Testing, Validation & User Experience

• Support cross-functional testing and validation efforts through automated reporting, data checks, and failure detection

• Partner with functional teams (e.g., Talent, Payroll, Benefits) to enable effective test plans and issue identification

• Contribute to a high-quality user experience by ensuring data accuracy and system reliability across workflows

Collaboration & Communication

• Partner with Core HCM architects and business process administrators across SKUs, including Talent and Advanced Compensation, to ensure cohesive, end-to-end system design

• Translate complex technical concepts into clear insights for non-technical audiences

• Collaborate across HR, IT, Finance, and vendors to align solutions with business needs

Security & Compliance

• Ensure integrations meet security, privacy, and compliance standards

• Manage secure data transfers and authentication methods across systems

WHAT WE'RE LOOKING FOR 

• 1+ years of experience with Workday integrations and tools such as Workday Studio, EIB, Core Connectors, Workday Web Services / APIs

• Experience integrating Workday with systems such as: ADP / global payroll vendors, Okta/identity management, Greenhouse/ATS, Benefits Providers (IE, Navia, Bswift, etc.), and Finance Systems (IE, Pigment, Netsuite, Zip, Navan, etc.) 

• Knowledge of data formats such as XML, JSON, CSV

• Experience with integration technologies such as REST / SOAP APIs, SFTP

• Knowledge of SQL 

• Data analysis skills

• Familiarity with AI/ML concepts or tools applied to data workflows (e.g., anomaly detection, automation, or data enrichment)

• Experience with data validation and troubleshooting

• Strong ability to translate complex technical concepts into clear, actionable insights for non-technical stakeholders

• Strong problem-solving ability, experience with uncovering root causes, and executing action plans rapidly and thoughtfully. 

• Experience with HR data governance is a plus

• Experience working with or supporting AI-enabled data platforms, pipelines, or analytics tools is a plus

• Exposure to tools like Python, dbt, or modern data platforms is a plus

• 2+ years of experience working with a Workday implementation partner (e.g,. Topbloc, Deloitte, Accenture) is a plus 

#LI-Remote

Data Analyst SME — AI Workflow Training

Analysts everywhere are figuring out AI in real time — sometimes well, often messy. Study.com is building the training that gets working analysts up that curve, and we're looking for a practitioner-teacher to help shape it.

This is a remote contract role up to 20 hours per week. You'll work alongside our content team to design, structure, and produce training that helps real analysts (why: the word “real”) integrate AI into their day-to-day workflows. We want someone with a strong point of view and a track record of teaching others — not just a producer executing a spec.

What you'll do

• Partner with our content team to shape the curriculum —share expert judgment on what working analysts actually need to learn, and advise on the tools and features required to teach AI-assisted analysis effectively.
• Design step-by-step walkthroughs and record video demos that show AI tools applied to real analyst workflows
• Distinguish features (things AI lets you do that you couldn't before) from efficiencies (things AI lets you do faster) — and help us teach the difference
• Pressure-test course content for skills alignment: does this cover what a learner actually needs to complete the task? What's missing, mis-sequenced, or tangential?
• Record, edit, and deliver publish-ready instructional videos per our format and quality specs

Must-haves

• 5+ years of hands-on Data Analyst experience in industry (not purely academic), currently working in the field or with hands-on experience within the last 2 years
• Demonstrated experience teaching, mentoring, or training other analysts (bonus if this is on AI tooling or integration)
• Show us your work: a portfolio of instructional video — walkthroughs, recorded trainings, talks, internal demos, a YouTube channel, anything that proves you've made teaching content before
• Production self-sufficient: you own (or have access to) your preferred screen recording and editing tools — Camtasia, Loom, OBS, ScreenFlow, your call — and can deliver edited, publish-ready files without us providing software or hardware
• Teaching presence on mic or on camera: you pace narration so a learner can follow, don't bury the lesson in filler, and sound like an instructor who's done this before
• You can point to specific analyses where AI tools changed how you worked — and articulate where they helped vs. where they didn't
• Proficiency in SQL (intermediate to advanced), Python or R, and at least one BI tool (Tableau, Power BI, Looker, or equivalent)
• Strong written communication: clear, accurate, well-organized

Bonus

• Experience designing or delivering structured training programs (curriculum design, learning objectives, assessment)
• Exposure to 2+ industry verticals (finance, healthcare, marketing, ops, SaaS, etc.)
• Working knowledge of statistical concepts: distributions, hypothesis testing, regression, A/B testing
• Advanced Excel or Google Sheets
• Bachelor's preferred — quantitative or technical field (Statistics, CS, Economics, Math, or related) — or equivalent professional experience.

How to Apply

Along with your résumé, please send a 2–3 minute Loom (or similar) walking us through one analyst workflow where you used AI tools. Show us how you think, not just what you've shipped.

About the Team

The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive our business goals. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

You will be focused on partnering with our sales & strategy teams, who help solve pain points for small business (SMB) merchants on the Doordash platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams.

You will report into a Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization.

You’re excited about this opportunity because you will…

• Strategize – Devise and execute initiatives against the overall sales org strategy for “winning the merchant” while managing stakeholders across multiple lines of business
• Experiment – Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts
• Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
• Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance
• Influence – Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets

We’re excited about you because…

• You have 2+ years of experience in Analytics, Consulting, or Strategy
• You have a bachelors degree or higher 
• You are highly technical with advanced SQL, basic Python/R, and data modeling experience.
• You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; Salesforce experience strongly preferred
• You have a proven track record of leading cross-functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex and fast moving environment
• You’ll want to dive into and participate in company wide training programs (WeDash, etc.) 
• You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.

This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.

Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.

Qualifications:

Minimum Required:

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance
• Professional working proficiency in English

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies:

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

#LI-AG2 #LI-REMOTE

We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.

This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.

Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.

Qualifications:

Minimum Required:

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance
• Professional working proficiency in English

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies:

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

#LI-AG2 #LI-REMOTE

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

About the job

Goods & Services is looking for a IT Operations & Logistics Coordinator who thrives in fast-paced, service-oriented environments while managing both technical helpdesk responsibilities and cross-functional coordination tasks. The ideal candidate brings strong Windows and IT helpdesk expertise, exceptional organizational skills, and a genuine commitment to delivering outstanding customer service to internal and external stakeholders. Candidates must be located or willing to relocate to Merida, Yucatan, Mexico.

What you’ll do:

• Serve as a point of contact for IT service desk requests across the organization, ensuring timely resolution and clear communication throughout the lifecycle of each ticket
• Provide Tier 1 and Tier 2 support for Windows desktops, laptops, and peripherals including software installation, OS troubleshooting, and hardware diagnostics
• Administer and troubleshoot Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive
• Execute PowerShell scripts for routine administrative tasks such as user provisioning, license management, and system reporting
• Contribute to automation and process improvement initiatives using scripting (PowerShell, Bash, or Python a plus)
• Maintain accurate and up-to-date records of IT assets and configurations within the IT asset management system
• Document technical procedures, known issues, and resolution steps in the knowledge base to enable team self-service
• Coordinate end-to-end logistics for IT equipment including procurement, shipping, receiving, and inventory tracking across multiple locations
• Liaise with vendors, freight carriers, and customs brokers to facilitate timely and compliant delivery of hardware and technology assets
• Manage import/export documentation and ensure compliance with applicable customs and trade regulations for cross-border equipment shipments
• Track and reconcile asset inventory; conduct periodic audits and generate reports for management review
• Coordinate onboarding and offboarding logistics to ensure equipment is provisioned and recovered on schedule.
• Provide customer service and communication.

What you’ll need:

• 3+ years of experience in an IT Helpdesk or Service Desk environment with demonstrated progression in scope and responsibility.
• Excellent written and verbal communication skills in both English and Spanish.
• Exceptional customer service skills with a professional, patient, and solution-oriented communication style with demonstrated experience using ticketing systems such as ServiceNow, Jira, Zendesk.
• Experience with Mobile Device Management platforms (Rippling, Intune, Jamf, or equivalent).
• Experience with inventory management and coordinating logistics, shipping, or equipment inventory in a corporate environment.
• Knowledge of customs regulations and import/export documentation for electronics and technology hardware in Mexico (imports, Mexican NOMs, certifications).
• Solid hands-on expertise with Windows OS administration, troubleshooting, and endpoint management.
• Proven ability to manage competing priorities and maintain meticulous organizational systems.
• Ability to work independently in a nearshore/remote-adjacent model while staying closely aligned with a distributed team.

Nice to have:

• Working knowledge of Windows PowerShell for administrative scripting and automation.
• Experience with scripting languages beyond PowerShell (Python, Bash) for process automation.
• Familiarity with Jira Service Management for ticket routing, SLA management, and reporting.
• CompTIA A+, Network+, or Microsoft certifications (MD-102, MS-900, or similar).
• Prior experience in a company undergoing mergers, acquisitions, or multi-entity IT consolidation

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

• Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems; 
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents; 
• Implement solution from coding to testing to production deployment support; 
• Follow agile processes and participate actively in all development phases.

Essential Skills 

• Experience with Golang (Go) programming language;  
• Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based); 
• Experience on Cloud Service Orchestration; 
• Experience with Cloud Development; 
• Experience with backend systems development; 
• Proven proficiency with object-oriented software development; 
• Proven experience on complex architectural design for cloud-based applications; 
• Design Patterns; 
• Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra. 
  

Highly Desirable Skills 

• Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java; 
• Knowledge on testing (Unit Test, Feature Test, Integration); 
• Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure; 
• Experience working with Kubernetes and OpenShift; 
• Exposure to and/or experience with Serverless applications; 
• An understanding of software design patterns, pipeline automation and software testing principles and methodologies; 
• Familiar with designing, coding, deploying and debugging microservices applications; 
• Strong Scripting and automation skills; 
• Passionate about solving problems in code; 
• Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools; 
• Comfortable with Linux Environment and shell scripting.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Who We Are

Build. Scale. Sustain.

PALO IT is a global technology consultancy dedicated to building digital and sustainable products and services that unlock value across the triple bottom line: people, planet, and profit. We do the right thing, and we do it right. We're proud to be a B Corp-certified company and a World Economic Forum New Champion.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, 650+ experts, 50+ nationalities)

• We are resilient and independent (0 debt, 100% privately owned)

• We are entrepreneurs and passionate experts who invest in what we believe in and work as a collective intelligence

• We are positive, courageous, caring, committed, and excellence-driven

About Gen-e2

While the market is still focused on AI-augmenting delivery, we’ve redefined the SDLC to be AI First. With our Gen-e2 framework:

• We now generate 95% of the product (code, documentation, infrastructure as code, and design) using GitHub Copilot.

• Output quality consistently exceeds that of our best traditional engineering teams.

• A centralized product repository gives AI full context of all product artifacts.

• Enterprise-grade standards and rules are embedded in prompts and code libraries.

• We deliver full products 2–3x faster, raising the bar for engineering excellence.

Your Role

As a Data Architect, you will take a leading role in designing, evolving, and optimizing data architecture for innovative, scalable, and secure solutions. You will collaborate closely with data engineers, analytics teams, business stakeholders, and IT leadership to deliver data strategies that power decision-making and digital transformation.

Key Responsibilities

Strategy & Architecture

• Define, evolve, and document the organization’s data architecture aligned with business and IT strategy.

• Design enterprise data models (conceptual, logical, and physical), establishing naming conventions and modeling standards.

• Assess and recommend data technologies (Data Lake, Lakehouse, Mesh, Warehouse) based on evolving business needs.

Governance, Privacy & Quality

• Define policies and standards for data governance, quality, privacy, cataloging, and lineage.

• Lead adoption of metadata management and data discovery tools across teams.

• Ensure compliance with internal and external data regulations and security requirements.

Data Integration & Design

• Architect data integration solutions (ETL/ELT, real-time and batch pipelines).

• Ensure interoperability across domains, sources, and consumers using principles such as Data Mesh.

• Define integration patterns and data federation frameworks to deliver a 360° data view.

Collaboration & Leadership

• Act as a technical reference in data architecture, guiding engineering, analytics, and business teams.

• Promote adoption of data models, standards, and best practices across the organization.

• Translate business needs into scalable data solutions and facilitate technical-business alignment.

Who You Are

Education

• Bachelor’s degree in Mechatronics Engineering, Applied Mathematics, Software Engineering, Computer Science, or related fields.

• Preferred certifications: Microsoft Certified, Azure Data Engineer Associate, or relevant cloud and data architecture certifications.

Required Experience

• 10+ years of experience in Data engineer

• 3+ years designing cloud-based data architectures (Azure, AWS, or GCP).

• 2+ years in data architecture, enterprise data modeling, or data governance.

• Led data model design (relational, multidimensional, non-relational) for Data Warehouse, Data Lake, or Lakehouse architectures.

• Participated in multi-source data integration projects (on-premise, cloud, external sources).

• In-depth knowledge of data governance frameworks including quality, cataloging, privacy, and compliance.

• Experience with modern architectures (Data Mesh, Lakehouse) and cataloging tools (Purview, Unity Catalog) is a plus.

Technical Expertise

• Data Modeling: Conceptual, logical, physical modeling; normalization; relational and non-relational design.

• Architectures: Data Warehouse, Data Lake, Lakehouse, Data Mesh.

• Governance: Data lineage, quality, privacy, RBAC, metadata management.

• Platforms: Azure Synapse, Azure Data Lake Gen2, Purview, Unity Catalog, Cosmos DB.

• Data Integration: Azure Data Factory, API Management, integration patterns, Azure Databricks.

• Infrastructure as Code (IaC): Terraform, Azure DevOps (preferred).

• Languages & Tools: SQL, Python (architectural level), JSON, Java, Scala.

• CI/CD: Git, Sonar, DevOps best practices.

Leadership & Soft Skills

• Systemic Thinking: Designs modular, scalable, and integrated architectures.

• Cross-functional Communication: Translates technical and business requirements clearly and effectively.

• Reuse Mindset: Focuses on creating shareable and scalable components.

• Technical Leadership: Influences technical direction and decision-making across teams.

• Complexity Management: Solves high-impact, large-scale technical challenges.

• Product & Platform Mindset: Designs with the data consumer experience in mind.

• Curiosity & Continuous Learning: Stays ahead of tech trends and promotes innovation.

More About PALO IT

We continuously adapt to change, learn from our experiences, and take action to meet the planet’s urgent needs. We are committed to:

• Becoming a climate net-zero company

• Delivering projects with positive impact

• Training 100% of our workforce on sustainability and impact

• Achieving B Corp certification across all our global offices

• Continuously measuring and improving employee happiness

We partner with some of the world’s most innovative organizations, from Fortune 1000 companies to high-impact SMEs and startups.

What We Offer

• Stimulating, collaborative work environments

• A personalized career path and growth opportunities

• International mobility and cultural exchange

• Internal R&D and innovation programs

• Learning & knowledge-sharing initiatives

• Training and certification support

• Entrepreneurship & intrapreneurship culture

🔍 Learn more about our team and perks:
👉 Visit our careers page
🎙️ Listen to the PALOCast – real stories from our Palowans

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role combines Odoo platform administration, direct customer engagement, and cloud resource troubleshooting to ensure customer satisfaction and minimize escalations to the backend engineering team. The ideal candidate has experience administering Odoo systems and a strong understanding of cloud environments to serve as the first point of resolution for incoming customer tickets.

Key Responsibilities

• Administer and maintain the Odoo-based self-service portal and billing system, including account configuration, subscription management, billing adjustments, and system performance monitoring.
• Manage Odoo workflows such as invoicing, subscription lifecycle, customer onboarding, and access provisioning; identify opportunities to automate repetitive tasks.
• Perform system updates and coordinate with development teams on module enhancements and customizations.
• Respond to and resolve customer support tickets related to cloud resources, billing, and portal access, minimizing escalations.
• Provision and troubleshoot cloud resources, including virtual machines, storage, and clusters; assist customers with configuration, connectivity, and performance issues.
• Document recurring issues and create structured support content for knowledge base publication.
• Gather customer feedback and usage trends to identify improvements in portal functionality, billing workflows, and cloud services.
• Collaborate with backend engineering on escalations, providing detailed diagnostics and reproduction steps.

Requirements

• Experience administering Odoo ERP, including billing, subscriptions, CRM, and customer portal modules.
• Ability to configure workflows, customize views, and manage user access within Odoo.
• Strong understanding of cloud computing concepts, including virtual machines, storage, and clustering, across platforms such as AWS, GCP, Azure, or similar.
• Strong troubleshooting skills with the ability to resolve technical issues independently.
• Excellent communication and customer support skills.
• Experience documenting technical issues and creating knowledge base content.
• Familiarity with ticketing systems and CRM tools for issue tracking and escalation management.
• Ability to collaborate effectively with cross-functional technical teams.
• Willingness to stay current with Odoo updates and cloud technologies.

Preferred

• Odoo certification or equivalent hands-on expertise in customization and administration.
• Experience provisioning and managing cloud infrastructure, including virtual machines, storage, or Kubernetes clusters.
• Experience writing customer-facing technical documentation.
• Familiarity with Linux administration, networking fundamentals, and command-line troubleshooting.
• Experience with Python or XML customization within the Odoo framework.
• Background in cloud hosting or managed services environments.
• Understanding of API integrations, webhooks, or payment gateway configurations within Odoo or similar platforms.

Annual Compensation Range: 

$65,000 - $85,000 CAD base + benefits + equity (If based in Canada)

$78,000 - $95,000 USD base + benefits + equity (If based in the United States)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

Role Description

How many times do you get the opportunity to be on the ground floor of a big and important mission? What if you could be one of the top contributors defining the mission, guiding our teams, and influencing the direction of Dropbox’s AI-first journey? As a Senior Data Scientist for this new division, you will get to do exactly that. You will join a team of top-tier data scientists and become an integral part of the product organization, helping to scale this new business.

Joining on the ground floor of this startup team, you’ll partner directly with Data Science, Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way!

Responsibilities

• Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities’ long-term growth
• Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies for Dash Chat and Search
• Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design & execute experiments with great rigor and efficient data techniques
• Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written
• Identify what matters most and prioritize ruthlessly for the area you will own
• Contribute to a culture of strong technical ownership, partner with DS leadership to keep evolving DS working model and elevate DS impact
• Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 7+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company
• Proven track record of being able to work independently, driver measurable business impact, and proactively engage with business stakeholders with minimal direction  
• Proficiency in SQL, Python or other programming/scripting languages
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Ability to provide data insights and recommendations for 0→1 product even when sample size is small
• Strong verbal and written communication skills

Preferred Qualifications

• Experience in startups or building 0→1 products
• Expertise in using data to inform AI/ML product development
• Background in SaaS product

Role Description

How many times do you get the opportunity to be on the ground floor of a big and important mission? What if you could be one of the top contributors defining the mission, guiding our teams, and influencing the direction of Dropbox’s AI-first journey? As a Senior Data Scientist for this new division, you will get to do exactly that. You will join a team of top-tier data scientists and become an integral part of the product organization, helping to scale this new business.

Joining on the ground floor of this startup team, you’ll partner directly with Data Science, Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way!

Responsibilities

• Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities’ long-term growth
• Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies for Dash Chat and Search
• Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design & execute experiments with great rigor and efficient data techniques
• Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written
• Identify what matters most and prioritize ruthlessly for the area you will own
• Contribute to a culture of strong technical ownership, partner with DS leadership to keep evolving DS working model and elevate DS impact
• Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 7+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company
• Proven track record of being able to work independently, driver measurable business impact, and proactively engage with business stakeholders with minimal direction  
• Proficiency in SQL, Python or other programming/scripting languages
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Ability to provide data insights and recommendations for 0→1 product even when sample size is small
• Strong verbal and written communication skills

Preferred Qualifications

• Experience in startups or building 0→1 products
• Expertise in using data to inform AI/ML product development
• Background in SaaS product

Role Description

We are seeking a SaaS Engineer to manage, optimize, and maximize value from Dropbox’s SaaS ecosystem. The ideal candidate has hands-on experience administering collaboration platforms (Google Workspace, Slack, Zoom, Dropbox), strong scripting/automation skills, and a curiosity for exploring new features and AI capabilities. You will help ensure SaaS platforms are secure, scalable, and fully leveraged, enabling Dropboxers to get the most out of their tools.

Responsibilities

• Administer SaaS platforms: user management, security, permissions, workflows, integrations.
• Proactively evaluate new SaaS features and run pilots/adoption programs.
• Measure and report on adoption and usage trends across collaboration platforms.
• Identify opportunities to leverage AI, automation, and integrations for smarter collaboration.
• Troubleshoot and resolve SaaS-related incidents, documenting best practices.
• Deliver documentation, training, and communication to drive user enablement.

Requirements

• 5+ years experience administering enterprise SaaS platforms (i.e. Google Workspace, Slack, Zoom, Dropbox).
• Experience with automation/scripting (Python, Bash, PowerShell, AWS Lambda).
• Familiarity with SaaS APIs, integrations, and CI/CD pipelines.
• Strong analytical skills for usage data, adoption metrics, and feature impact.
• Excellent troubleshooting, problem-solving, and cross-functional communication skills.
• Ability to work independently and cross-functionally, with clear communication to both technical and non-technical stakeholders.
• Strong documentation skills, with experience maintaining knowledge bases, SOPs, and onboarding guides

Preferred Qualifications

• Certifications in Google Workspace or Slack administration.
• Experience with SaaS adoption programs and driving user engagement.
• Familiarity with AI/ML-powered SaaS features.
• Background in SaaS spend optimization and vendor management.