About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the Role

Roku is seeking a Senior Contracts Negotiator with a passion for technology and innovation to be part of a high-performing and collaborative legal team.  Reporting to the Assistant General Counsel, Business & Legal Affairs, you will negotiate complex technology agreements that support Roku’s business and technical operations, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.

This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position based in either Boston, MA, San Jose, CA or Austin, TX.

The estimated annual salary for this position is between $144,500 – $170,000 base salary. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

This role is ideal for someone with expertise in negotiating and closing commercial transactions, who excels at navigating complex contract issues, takes pride in partnering with business stakeholders to close strategic, high-impact deals and thrives in a fast-paced, collaborative environment.

What You Will Be Doing

• Negotiate, draft and close commercial agreements, including cloud services agreements, SaaS, artificial intelligence solutions, professional services, non-disclosure agreements and data privacy agreements, with a solution-driven mindset.
• Identify and implement improvements to existing templates, playbooks, and CLM tools to develop scalable processes for the contracting process, including the use of AI tools and other technologies
• Collaborate with your Roku legal colleagues to provide guidance to internal business partners on a wide variety of contract-related issues, including data privacy, security, confidentiality and artificial intelligence
• Be proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep internal business partners informed as deals progress.
• Have fun while doing it: work with best-in-class colleagues on some of the most interesting and novel issues arising in the TV streaming industry.  Lead with a mindset that embraces innovation, empathy, humor and kindness.

We Are Excited if You Have

• At least 7 years of experience structuring and negotiating commercial technology agreements
• A bachelor’s degree from an accredited college or university
• A proven ability to draft and negotiate agreements using existing templates and playbooks or from scratch
• Strong written and verbal communication skills with proven ability to persuade
• Ability to work both independently and collaboratively in a cross-department and cross-functional role
• Strong Microsoft Office Skills including Word, Outlook, Excel, and PowerPoint
• Experience drafting and negotiating SaaS and cloud services contracts, including data privacy and security terms
• Experience with Ironclad, SharePoint, DocuSign, and Confluence.
• Experience using AI to streamline the contract lifecycle
• A great sense of humor and a customer-service mindset

#LI-FA1

About the team

Ad Product Strategy & Operations (PS&O) is a hybrid strategy and execution function within Roku’s Ad Product organization. We partner with product managers and cross-functional teams to accelerate decision-making, ensure launch readiness, and operationalize product strategy across Roku’s advertising portfolio. The team sits at the intersection of product development and business enablement. Our focus is on driving clarity, scalability, and alignment across initiatives, from roadmap planning through launch execution. We also collaborate closely with commercialization partners to ensure new products and solutions are brought to market effectively.

About the role

We're looking for a PS&O Lead with a performance advertising background to drive product strategy through market analysis, competitive intelligence, and go-to-market execution for Roku's growing performance advertising business. You'll develop and operationalize scalable frameworks to unlock revenue growth across our performance and growth advertising portfolio, ensuring tight alignment across product, sales, and legal teams. You'll act as a key strategic partner bridging product development with business enablement, identifying systemic roadblocks, workflow inefficiencies, and operational gaps that stand between our roadmap and the market.

The ideal candidate has built or scaled performance advertising products in a digital platform environment. You've worked across outcome-based buying systems: cost-per-action bidding, conversion optimization, audience targeting, measurement and attribution, and the feedback loops that make performance campaigns work at scale. You understand how growth marketers evaluate platforms, what drives adoption of new buying products, and how to translate complex ad tech into something a sales team can confidently sell. This is a high-visibility, high-impact role. You'll operate with autonomy, move fast, and own the commercialization and triage work that determines whether Roku's performance advertising platform becomes a must-buy for growth marketers.

For Massachusetts Only - The estimated annual salary for this position is between $130,000 - $170,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Develop and maintain product strategy for Roku's performance advertising portfolio, ensuring market dynamics, buyer needs, and business objectives are reflected in roadmaps and prioritization.
• Analyze systems, workflows, and dependencies across ad delivery, bidding, targeting, forecasting, and measurement to identify gaps and propose scalable solutions.
• Partner with Product Management, Ad Sales, Operations, and Legal to unblock revenue opportunities and scale team readiness to sell and support performance buying products by addressing compliance, operational, and go-to-market challenges.
• Establish frameworks for scaling across Roku’s direct channels, including Home Screen and native surfaces, and our in-stream video ads businesses.
• Serve as the directly responsible individual for performance advertising GTM initiatives, ensuring cross-functional teams are aligned, accountable, and delivering measurable outcomes.
• Own the operational readiness and launch execution for new performance buying products, ensuring Ad Sales teams are equipped to support advertisers from day one.

We're excited if you have

• 4+ years of experience in strategy and operations, growth or performance marketing, or equivalent practical experience, ideally within digital advertising.
• Experience managing performance budgets with an understanding of how decisions are made for budget and optimization.
• Demonstrated ability to shape product strategy through market analysis, competitive insights, and cross-functional alignment.
• Strong systems thinker with a proven ability to scale operational processes and deliver measurable business outcomes.
• Exceptional communication and influence skills, highly analytical, detail-oriented.
• Strong experience using AI to increase productivity in research, developing presentations and briefing documents, financial analysis, and other professional tasks.
• Proven track record of growth and progression in prior roles, reflecting strong performance and increasing responsibility.

#LI-SR2

About the role

We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.

You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.

This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.

For Massachusetts Only - The estimated annual salary for this position is between $382,600 - $536,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing

End-to-end platform ownership 

• Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
• Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
• Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.

Supply management and publisher media

• Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
• Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
• Partner with publisher media teams to align platform capabilities with content-level monetization strategies.

Demand connections and ecosystem interoperability

• Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
• Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
• Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.

Data, signals, and optimization

• Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
• Establish platform standards for signal quality, governance, and interoperability.
• Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.

Organizational leadership

• Lead and develop a team of senior product managers across core platform domains.
• Set operating frameworks for prioritization, product strategy, and execution consistency.
• Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.

Executive collaboration and communication

• Translate technical platform strategy into clear business outcomes for executive stakeholders.
• Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
• Communicate tradeoffs and long-term platform direction clearly across the organization.

What you need to know

Video ad serving and delivery

• Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
• Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
• Familiarity with VAST standards, wrappers, and video ad render behavior.

Publisher media and supply-side systems

• Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
• Understanding of inventory governance, eligibility rules, and monetization controls.
• Knowledge of how content structure and advertising break design impact monetization outcomes.

Programmatic and marketplace mechanics

• Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
• Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
• Ability to translate advertiser and buyer needs into platform capabilities.

oRTB and ecosystem interoperability

• Deep familiarity with oRTB standards and bid request and response design.
• Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
• Ability to balance interoperability with platform-level differentiation.

Data, signals, and optimization

• Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
• Experience applying data signals to platform-level optimization or selection logic.
• Familiarity with privacy and policy considerations related to advertising data flows.

We're excited if you have

• 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
• Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
• Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
• Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
• Proven ability to define long-term platform vision for internally built advertising technology systems.
• Excellent communication skills with the ability to influence technical and executive audiences.

#LI-SR2

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc.

Your Role:

Tenable is seeking a Senior Software Engineer to join our VM Platform team. Our team sits at the center of our Tenable One architecture; we ingest massive volumes of assets and find data from collection teams, process it to calculate the "state of the world" for our customers, and feed it to downstream search and reporting products.

We are not just building web apps; we are solving a complex Big Data problem. You will build and maintain the high-throughput, event-driven pipelines responsible for processing the history of assets and vulnerabilities. You will move beyond simple CRUD operations to design systems that handle massive scale, ensuring that when we say an asset is vulnerable (or patched), that data is accurate and available in real-time.

To be considered for this role, you must meet one of the following criteria:

• Hybrid: Ability to commute to our Columbia, MD/Northern VA office.
• Hybrid: Ability to commute to our Boston, MA office.
• Remote: Currently reside in the San Francisco Bay Area, CA

Your Opportunity:

• Build the Future of Exposure Management: We are currently developing the backend that powers Tenable’s flagship Exposure Management (EM) platform. You will be building the future that powers our EM platform.
• Solve Complex Data Problems: Work on "team-named data processing" challenges. You will design logic that collapses millions of incoming findings into a single, accurate state record.
• Architect for Scale: Transition our systems to a new architecture designed to be faster, cheaper, and more reliable. Your work will unblock integrations across the entire company.
• Own Your Stack (DevOps): We support our services in the wild. You won't just write code; you will use Terraform and Datadog to deploy, monitor, and ensure the health of your services in production.

What You’ll Need:

• 4+ years of Backend Engineering experience with a focus on high-volume data processing or distributed systems.
• Strong JVM Proficiency: Deep experience with Java, Kotlin,is required. You should understand memory management and performance within the JVM ecosystem.
• Stream Processing Architecture: Proven experience with Kafka (ideally), AWS Kinesis, et al. You understand topics, partitions, and how to process teams of data asynchronously
• To be considered for this role, you must meet one of the following criteria: Hybrid with the ability to commute to our Columbia, MD/Northern VA office,  Hybrid with the ability to commute to our Boston, MA office, or Remote: Currently reside in the San Francisco Bay Area, CA
• Distributed Systems Knowledge: You understand the challenges of microservices, eventual consistency, and data resiliency.
• Stateful Processing Logic: Experience calculating "state" from a history of events. You understand how to take a stream of raw data and "collapse" it into a current status.
• DevOps Mindset: Hands-on experience with Terraform for infrastructure-as-code and observability tools like Datadog to monitor metrics and graphs.
• Database Experience: Proficiency with SQL and NoSQL data stores (PostgreSQL, DynamoDB, or similar) to store and retrieve state data.

And Ideally:

• Experience with Event Sourcing or CQRS patterns.
• While security background is a plus, we value Big Data/Data Pipeline experience first. If you can process data at scale, we can teach you the security domain.

#LI-LP1

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Position Overview:

The Client Invoicing Specialist will play a key role in the client invoicing function of the firm by preparing invoices for all clients and ensuring that the invoices are distributed within 30 days of the billing period. This person will report to the Revenue Manager and work closely with the rest of the Corporate Accounting Team as well as key stakeholders in the Operations, Marketing, Performance and Client Service groups. The Corporate Accounting Department is a dynamic team responsible for all financial transactions and financial reporting for the firm, including the consolidation of four foreign subsidiaries and all reporting provided to our parent company. Applications currently utilized within the department are Business Central accounting system, FRx reporting, Excel, Word, and PowerPoint.

Acadian supports a hybrid work environment; employees are on-site in the Boston office 3 days a week.

What You’ll Do:

• Assist with the monthly and quarterly billing process, ensuring that invoices are calculated accurately and delivered in a timely manner; Coordinate with other departments to respond to billing inquiries and  ad-hoc requests from internal and external clients; Assist with reporting deliverables 
• Calculate monthly and quarterly fee rebates and consultant revenue for the client service team
• Update and maintain various databases containing revenue, asset, and fee information
• Assist with the annual audit work related to client invoicing
• Help to calculate commission amounts for internal sales team for monthly accrual and quarterly payment
• Review commingled fund participant fee documentation for approval
• Research client history and provide historical data when needed
• Document and maintain all procedures within the invoicing area; Identify and recommend process improvements and areas for potential automation to enhance productivity and efficiency

We’re Looking for Teammates With:

• Bachelor’s degree in Accounting or relevant field
• Minimum 3 years of invoicing experience from an investment advisory or financial services firm
• Proficient in Excel and experienced in managing large databases
• Ability to understand, compute, and analyze complex invoice calculations
• Experience with foreign currency translation
• Working knowledge of industry terminology (i.e. high water marks)
• Detail oriented and well organized; Good interpersonal and communication skills
• Ability to work independently as well as with a team

The base salary range for this role is $80,000 – $90,000 per year. Actual compensation will be determined based on a candidate’s skills, qualifications, and relevant experience. In addition to base pay, this position may be eligible for discretionary incentive compensation and includes participation in Acadian’s comprehensive benefits program, which includes health, retirement, and wellness offerings.

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Opportunity 

ConvenientMD is seeking a dedicated Licensed Practical Nurse (LPN) to join our team. As a vital clinical team member, you will play an integral role in providing high-quality care to our patients, working alongside medical providers, and contributing to a supportive, collaborative environment. If you are a skilled LPN looking for an opportunity to grow your career in a fast-paced setting, this position could be a great fit for you.

Your Impact  

• Patient Care & Triage: Conduct comprehensive patient triage by taking vital signs, documenting medical history, and performing observational examinations to identify immediate healthcare needs.
  • Assist with patient exams, ensuring all necessary equipment and documentation are prepared, while supporting providers during testing and procedures.
• Clinical Procedures:
  • Perform diagnostic and testing procedures, including vision, hearing, drug screens, breath alcohol testing, spirometry, and more.
  • Execute point-of-care testing such as strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Deliver wound care assessments, immunizations, and medication administration per federal and state regulations.
• Patient Engagement & Documentation: Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, documenting patient histories and treatment details.
  • Observe and report changes in patients' conditions, taking necessary action as needed.
• Clinic Operations:
  • Ensure medical instruments and equipment are clean, sterilized, and maintained per organizational policies.
  • Maintain a stocked and sterile workspace, supporting smooth clinic operations.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Welcome and support the training of new team clinic team members. 

Required Availability  

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
  • For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.  
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.  

Who You Are  

• Education: High school diploma or GED required.
• Certification and demonstrated prior experience: State licensed practical nurse (LPN) with prior experience placing and monitoring IVs. For Maine and New Hampshire only, must be IV certified.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. 
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.  

Bonus Qualifications 

• 1-2 years of patient triage experience in an urgent care or emergency department preferred. 
• #INDNH1

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Vice President, Client Experience, Corporate Health

About Weber Shandwick Healthcare

Weber Shandwick partners with leading healthcare companies to address critical health challenges through innovative, award-winning communications strategies. Our success stems from our collaborative culture, deep scientific expertise, and integrated capabilities—supported by our global network and driven by exceptional talent.

About the Role

We're seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership. This critical role combines senior client leadership with hands-on execution for corporate healthcare and corporate health social assignments.

You will be a trusted advisor and operational leader who:

• Serves as the primary day-to-day strategist and relationship manager for key corporate healthcare clients
• Leads and scales our corporate health social media practice with strategic vision and execution excellence
• Manages complex, integrated teams with commercial acumen and efficiency
• Balances big-picture thinking with meticulous attention to detail
• Demonstrates the professional maturity and judgment

This is an opportunity to shape the future of corporate healthcare communications with clients and our agency while partnering with senior leaders and great thinkers in Boston and across our network.

Key Responsibilities

Client Leadership & Business Growth

• Own day-to-day client relationships and serve as the trusted strategic counsel on corporate healthcare communications assignments
• Drive client satisfaction and organic growth by anticipating needs and delivering innovative solutions
• Lead new business development efforts, from pitch strategy to presentation
• Manage the commercial aspects of large accounts, including budgets, resources, and profitability

Corporate Healthcare & Social Media Expertise

• Develop and execute integrated corporate communications strategies that address business challenges in healthcare's evolving landscape (policy, reputation, stakeholder engagement, issues management)
• Lead corporate health social media strategy and execution, staying ahead of platform innovations and best practices
• Navigate the intersection of corporate affairs, regulatory environment, and digital communications
• Provide thought leadership on emerging trends in the corporate health space and stay ahead of shifts in healthcare corporate affairs, media landscape, and communications technology

Team Leadership & Development

• Build, mentor, and inspire high-performing teams across offices and disciplines
• Coach team members to achieve their professional goals while maintaining quality standards
• Deploy teams strategically to maximize efficiency and impact
• Foster a culture of collaboration, curiosity, and continuous improvement

Required Qualifications

• Bachelor's degree
• 10+ years of progressive healthcare communications experience, including substantial agency background
• Proven expertise in corporate healthcare communications (corporate reputation, issues management, executive visibility, stakeholder engagement)
• Demonstrated leadership in healthcare social media strategy and execution
• Track record managing large pharmaceutical or healthcare accounts with complex, multi-market teams
• Deep understanding of the pharmaceutical/healthcare landscape and corporate affairs environment
• Excellence in client relationship management with ability to operate independently with senior client stakeholders
• Strong commercial acumen
• Exceptional written, verbal, and presentation skills
• Proven ability to lead, develop, and retain talent
• Proficiency in MS Office; advanced skills in PowerPoint and presentation platforms

What Sets You Apart

• Professional maturity and judgment to navigate complex situations independently
• Results-driven mindset with focus on measurable outcomes
• Entrepreneurial spirit combined with collaborative leadership style
• Culture champion who leads by example and inspires teams

Salary Range: $171,000 USD – $230,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

Senior Creative Designer 

Corporate Marketing 

The Corporate Marketing team is a multidisciplinary group of designers, copywriters, storytellers, and brand champions responsible for bringing the SmartBear brand to life at scale. We define and evolve our voice and visual identity, shape our corporate narrative, and place customers and employees at the center of everything we create. Acting as both an in-house agency and brand stewards, we deliver innovative, high-impact creative across digital, motion, and print to drive meaningful business outcomes. 

As a Senior Creative Designer, you are a strategic and hands-on creative leader who elevates how our brand shows up across every touchpoint. You combine strong conceptual thinking with exceptional execution, translating business objectives into compelling visual systems and storytelling. From early ideation through final delivery, you ensure every creative solution is intentional, cohesive, and aligned with brand and growth goals. 

You will partner closely with the Creative Director and cross-functional stakeholders to lead and execute a wide range of initiatives—from integrated campaigns and flagship events to digital experiences and product storytelling. You’ll play a key role in mentoring others and continuously raise the bar for design excellence. 

Responsibilities 

• Assist with leading the concepting, design, and execution of high-impact creative across campaigns, events, digital experiences, social media, and brand initiatives, ensuring alignment with strategic business goals.
• Own select projects end-to-end, from project management to ideation and creative direction through execution and delivery - driving timelines, aligning stakeholders, and ensuring exceptional quality across all outputs. 
• Develop and evolve scalable visual systems and design frameworks that strengthen brand consistency while enabling flexibility across channels and product lines. 
• Translate complex product narratives and technical concepts into clear, engaging, and visually compelling storytelling tailored to diverse audiences. 
• Collaborate cross-functionally with marketing, product, web, and content teams to help shape creative strategies and deliver cohesive, integrated experiences across all touchpoints. 
• Partner with the web team to influence and elevate the visual experience across SmartBear’s corporate and product websites, ensuring best-in-class UX and brand expression.
• Act as a brand steward and advocate, ensuring all creative work not only adheres to but evolves SmartBear’s visual identity and standards. 
• Manage multiple high-priority projects simultaneously, balancing speed, quality, and strategic alignment in a fast-paced environment. 

We are looking for you if you have: 

• 5+ years of experience in graphic design or creative roles, with a strong portfolio demonstrating conceptual thinking and execution across multiple channels. 
• Expert proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma; motion or video experience is a plus. 
• Strong understanding of brand systems, visual storytelling, and integrated campaign development. 
• Proven ability to lead projects, influence creative direction, and collaborate effectively with cross-functional stakeholders and senior leadership. 
• Excellent communication and presentation skills, with the ability to articulate creative rationale and align teams around a vision. 
• Highly organized and self-directed, with strong project management skills and attention to detail. 
• Experience working within multi-product or B2B technology environments is highly preferred. 
• Bachelor’s degree in design or equivalent professional experience. 

Why you should join the SmartBear crew 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

• Our mission at SmartBear is to make our technology-driven world a better place. We are committed to ethical corporate practices and social responsibility across the communities we serve. 
• SmartBear is headquartered in Somerville, MA, with offices around the world, including Galway, Bath, Wroclaw, and Bangalore. 
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work. 
• SmartBear is an equal opportunity employer committed to fostering an inclusive workplace where all individuals are treated with respect and dignity. 

#LI-hybrid

#LI-AS

Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

As a Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.

Responsibilities

• Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value
• Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities
• Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio
• Monitor and report customers’ product experiences and provide consultation and recommendations to improve performance and success

Requirements:

• 1-2 years of experience in a customer facing role
• Bachelor’s degree or equivalent experience
• Sales, account management or customer success experience, especially in software, a plus
• Strong customer-focus and service orientate
• Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization
• Ability to consult with customers’ remotely or onsite (if needed) at the business operation and technical levels
• Ability to accomplish results working through others
• Hands on, individual contributor and collaborative team player
• Excellent written and oral communication skills, including presentation skills
• Strong analytical and problem-solving abilities

At SmartBear, we believe building great software starts with quality – and we’re helping our customers make that happen every day. Our solutions, featuring SmartBear AI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Partner Program Admin – Atlassian Products 

• Support and administer SmartBear’s Atlassian partner programs, ensuring operational excellence and compliance with program requirements
• Act as the primary operational point of contact for internal teams and external partners related to Atlassian products and programs
• Maintain accurate partner data, program documentation, and reporting to support business decisions and partner success

About the Role 

• Administer day-to-day operations of SmartBear’s Atlassian partner programs, including onboarding, program compliance, and lifecycle management.
• Maintain partner records, contracts, certifications, and program status within internal systems and Atlassian partner portals.
• Coordinate with Sales, Alliances, Finance, and Legal teams to support partner transactions, incentives, and renewals.
• Prepare regular reports and dashboards on partner performance, program participation, and operational metrics.
• Support partner communications, including program updates, operational guidance, and documentation.
• Identify process improvement opportunities to scale partner operations and improve partner experience. 

We are looking for you if you have 

• 2-4 years of experience in partner operations, program administration, sales operations, or a related role. 
• Hands-on experience working with Atlassian products and/or Atlassian Partner Programs.
• Strong organizational skills with high attention to detail and the ability to manage multiple priorities.
• Experience working with CRM systems (Salesforce preferred) and partner management tools.
• Strong written and verbal communication skills, with the ability to collaborate cross-functionally.
• A proactive, service-oriented mindset with a passion for supporting partner success. 

Why you should join the SmartBear crew 

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious. 

Principal Product Manager – Pricing & Monetization

• Lead the strategy and execution of SmartBear’s transition from seat-based SaaS to AI-informed, consumption-based pricing models across a multi-product portfolio.
• Own monetization architecture including pricing models, value metrics, and revenue mechanics impacting ARR and NRR.
• Partner cross-functionally with Product Marketing, Finance, Sales, and Data to design scalable, data-driven pricing strategies in a PE-backed environment.

As Principal PM for Pricing & Monetization, you will own the strategy and execution of SmartBear’s transition from seat-based SaaS licensing to consumption-based models — across a multi-product portfolio in a PE-backed, growth-focused environment.

You will own the monetization architecture: the pricing models, value metrics, financial structures, and revenue mechanics that underpin how SmartBear captures value. You will use AI-powered modeling and rigorous data analysis to drive decisions that directly impact ARR, NRR, and long-term monetization health. You’ll work without direct reports but with significant cross-functional authority, presenting regularly to senior leadership and PE sponsors.

This role is focused on designing monetization systems and pricing architecture at scale.

What you will do:

• Own the pricing model architecture across the portfolio, including defining value metrics and pricing structures.
• Lead the SaaS to consumption transition, including migration strategy, customer segmentation, and revenue optimization.
• Build and apply AI-driven pricing models to simulate scenarios, test hypotheses, and inform monetization strategy.
• Partner with PMM, Finance, Sales, Engineering, and Data to operationalize pricing models through systems, processes, and governance.
• Act as the central authority on monetization, supporting executive decision-making and board-level discussions.
• Guide complex deal structures and enterprise pricing decisions in collaboration with Sales and Deal Desk.

About the Role:

• Define and own SmartBear’s consumption pricing strategy across the product portfolio, identifying optimal value metrics (e.g., API calls, test runs, usage-based signals).
• Design pricing structures including consumption, hybrid, committed use, and outcome-based models, modeling financial and customer impact.
• Establish pricing frameworks including rate cards, discounting structures, and monetization inputs in partnership with Finance and Sales.
• Lead the transition from seat-based SaaS to consumption models, including migration strategies, customer segmentation, and risk mitigation.
• Lead the application of AI and LLM-driven approaches to pricing, including building advanced models to simulate elasticity, cohort behavior, and revenue outcomes, and using AI to accelerate decision-making and competitive insight generation.
• Partner with senior leadership and PE stakeholders, contributing to board-level discussions and presenting monetization strategy and performance.

Reporting Line:

• This role reports to the Chief Product & Technology Officer and operates as a high-impact individual contributor with significant cross-functional influence.

We are looking for you if you have:

• Demonstrable experience and success in pricing, and monetization, focused on SaaS pricing model design.
• Proven track record leading SaaS-to-consumption or usage-based pricing transformations.
• Strong hands-on experience leveraging AI/ML tools and LLMs to build pricing models, run scenario simulations, and drive data-informed monetization decisions.
• Deep expertise in SaaS monetization models including usage-based, hybrid, enterprise agreements, and multi-product pricing.
• Self-sufficiency in data-wrangling and data-modeling (e.g. BI skills, DB programming, or Python), Ability to demonstrate how you have successfully used AI to model and improve pricing models Strong financial modeling skills with proficiency in Excel/Sheets and familiarity.
• Additional experience that will set you apart
  • Experience in multi-product or PE-backed SaaS environments where pricing decisions span a product family.
  • Background in developer tools, API platforms, testing, or observability.
  • Experience working in or alongside a PMM organization with a clear PM/PMM ownership split on pricing vs. packaging.
  • Experience presenting monetization strategy to C-suite or PE board audiences.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

ABOUT THE JOB 

Anduril’s Talent Strategy, Experience & Enablement team is seeking a TA Onboarding Specialist to own the end-to-end onboarding experience for our Recruiters and Recruiting Coordinators. This is not a generic HR onboarding role — this person will design and execute an onboarding program purpose-built for TA professionals, ensuring every new recruiter and coordinator ramps faster, builds confidence in our tools and processes, and integrates into Anduril’s recruiting culture from day one. 

The right person for this role understands that onboarding a recruiter is fundamentally different from onboarding a software engineer or a finance hire. Recruiters need to learn our ATS, sourcing tools, and CRM. They need to understand our operating principles, interview methodology, and competency framework. They need to know the business lines they support, the hiring managers they’ll partner with, and the technical domains they’ll recruit for. And they need to build credibility with their stakeholders fast — because every week a recruiter is ramping is a week they’re not filling roles. 

You will be the primary point of contact for every new TA hire from offer acceptance through their first 90 days. You’ll partner closely with the Talent Enablement Program Manager on training content, the TA Systems team on tool access and proficiency, and recruiting leadership on business line immersion. If you thrive on building seamless experiences, obsess over the details that make someone feel set up for success, and want to directly impact how fast our recruiting engine scales, this role is for you. 

WHAT YOU’LL DO 

• TA-Specific Onboarding Ownership: Own the end-to-end onboarding experience for all new Recruiters and Recruiting Coordinators — from offer acceptance through 90-day check-in — ensuring a seamless, structured, and confidence-building ramp into their role.
• Recruiter Ramp Program Design: Design and maintain a TA-specific onboarding curriculum that covers ATS/CRM proficiency, sourcing tool training, interview methodology, operating principles and competency framework orientation, business line immersion, and hiring manager relationship-building.
• Role-Specific Onboarding Paths: Build and maintain structured 30/60/90 day onboarding plans for each TA role (Recruiter, Senior Recruiter, Recruiting Coordinator, Sourcer) with clear milestones, proficiency checkpoints, and success criteria.
• Pre-boarding & Day One Readiness: Coordinate pre-boarding logistics: system access, tool provisioning, team introductions, hiring manager connection, and first-week scheduling. Ensure no new hire shows up on day one without everything they need.
• TA Culture & Process Orientation: Conduct engaging TA-specific orientation sessions that go beyond generic company onboarding — instilling a deep understanding of Anduril’s recruiting culture, operating principles (Speed, Autonomy, Scale, Impact), the Behavioral Question Bank, and what “great” looks like in our hiring process.
• New Hire Liaison & Support: Serve as the primary point of contact for new TA hires, providing guidance, answering questions, and proactively identifying when someone is struggling or falling behind on ramp milestones.
• Cross-Functional Partnership: Partner with the Talent Enablement Program Manager to ensure onboarding content stays current and aligned with broader enablement programs. Collaborate with TA Systems on tool training and access. Work with recruiting leadership on business line immersion scheduling.
• Onboarding Materials & Knowledge Base: Develop, refine, and maintain onboarding playbooks, checklists, guides, and resource libraries specific to the TA function. Ensure materials reflect current processes, tools, and best practices.
• Metrics & Continuous Improvement: Track onboarding completion rates, ramp time to first hire, new hire satisfaction scores, and hiring manager confidence in new recruiter readiness. Use data to identify gaps and continuously improve the onboarding experience.
• Feedback Loops & Iteration: Proactively identify friction points in the TA onboarding experience and drive improvements. Gather feedback from new hires, their managers, and their stakeholders to inform iteration. 

WORKS WITH

• Talent Enablement Program Manager (content alignment, training curriculum)
• TA Systems Senior Manager (tool access, ATS/CRM training)
• Recruiting Leadership & Functional Managers (business line immersion, hiring manager intros)
• People Operations (HR onboarding integration, compliance, benefits enrollment)
• New Recruiters & Recruiting Coordinators (primary audience) 

REQUIRED QUALIFICATIONS

• 3+ years of experience in onboarding, people operations, program management, or talent acquisition enablement.
• Direct experience onboarding recruiting or talent acquisition professionals, or strong enough TA domain knowledge to design a credible ramp program for recruiters and coordinators.
• Strong knowledge of onboarding processes, procedures, and best practices — with a bias toward structured, milestone-driven programs over ad-hoc orientation.
• Excellent organizational and project management skills, with the ability to manage multiple new hire cohorts simultaneously without dropping details.
• Exceptional communication and interpersonal abilities, with a customer-service mindset — new hires should feel supported, not processed.
• Strong attention to detail, ensuring accurate and thorough completion of all onboarding tasks, system access, and documentation.
• Proficiency with HRIS, applicant tracking systems (ATS), and recruiting tools — you’ll be teaching new hires to use these, so you need to know them yourself.
• Analytical mindset: ability to track onboarding metrics (ramp time, completion rates, satisfaction scores) and use data to drive improvement.
• Experience working in a fast-paced, high-growth environment where the onboarding program needs to scale with hiring volume.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a recruiting or talent acquisition role — you’ve lived the ramp yourself and know what new recruiters actually need vs. what onboarding programs typically provide.
• Experience in the defense, aerospace, or a related high-tech industry where cleared talent, mission context, and technical domain knowledge are factors in recruiter ramp.
• Experience designing 30/60/90 day onboarding plans with structured milestones and proficiency checkpoints.
• Background in creating onboarding content: playbooks, quick-reference guides, video walkthroughs, or e-learning modules.
• Ability to work autonomously with discretion and minimal supervision — comfortable owning the full onboarding experience without waiting for direction.
• Prior event coordination experience (orientation sessions, team immersion days, cohort kickoffs). 

Engineering Manager - AI Services (BearQ) 

Hybrid in-office, Somerville, MA 

• We’re looking for a manager to provide technical guidance and career growth mentorship to a full-stack engineering team building an AI-native and autonomous application testing platform named BearQ. 
• The team has a mix of junior and senior engineers with demonstrated ability to perform at a high level and deliver a quality product fast. 
• Front-end: TypeScript, Vue, HTML/CSS 
• Back-end: Typescript 
• Infra: AWS (EC2, S3, RDS, ECS) 

Product intro 

SmartBear’s BearQ platform (https://smartbear.com/product/bearq/) delivers autonomous application testing using AI-native QA agents who explore, understand, validate and report on the application. BearQ agents are always-on and continuously adapt their understanding of the application as it evolves over time. BearQ agents can work alongside established QA teams to augment the team’s work, or they can operate independently to comprehensively test an application. 

BearQ was built entirely in-house from scratch by a small but powerful team of full-stack engineers with expertise in agentic AI and distributed systems. Combining Vision Language Models and asynchronous systems, BearQ agents can test applications across the device spectrum in a highly scalable and tunable way.  

About the role 

As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your direct reports will be junior and senior engineers in the U.S., with a mix of onsite and remote employees. You will report to the VP of AI and Architecture. In this role, you are expected to: 

• Direct the technical work for a team of software engineers ranging from front-end to back-end, and junior to senior experience levels. 
• Take a proactive approach to improving the entire software development life-cycle. 
• Leverage modern best practices (e.g., Agile) to manage the delivery of software through continuous deployment, integration and test-driven development, including issue triaging, planning and assigning based on experience and skills. 
• Collaborate cross-functionally with external teams to build relationships that deliver on company goals. 
• Work effectively with product managers, engineers and leadership to grow your team and most effectively meet aggressive business outcomes. 
• Synthesize customer feedback and advise on technical designs for new features. 
• Determine processes and metrics to ensure products are market ready. 
• You will not be expected to author code in this role, but it is required that you maintain a concrete technical understanding of our system and the information flow throughout it. 

We are looking for you if you have:  

• 3+ years managing software development scrum teams 
• Experience in a SaaS-based company with some remote employees 
• At least one year as software engineer in a production role 
• Ability to turn high-level requirements into actionable plans with projected target dates 
• Outstanding proactive communication skills and English fluency 

We value intelligence, humility and hard work – after all, we’re solving complex technical problems! 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

Major Account Executive – Swagger

• Drive net-new enterprise acquisition focused on Swagger and SmartBear’s API Lifecycle Management solutions within Fortune 1000 organizations.
• Own complex enterprise sales cycles with Engineering, DevOps, Platform Engineering, and IT leaders modernizing API development and governance strategies.
• Position SmartBear as the strategic partner for scalable API quality, standardization, governance, and developer productivity across modern software organizations.

Product Intro

Swagger powers the world’s leading API development and lifecycle management initiatives, enabling organizations to design, document, govern, test, and scale APIs with confidence. Trusted by millions of developers and thousands of enterprises globally, Swagger helps engineering teams standardize API development practices, accelerate delivery, improve collaboration, and ensure consistency across distributed systems and microservices architectures.

As organizations continue investing in cloud-native development, platform engineering, AI-enabled applications, and digital transformation, APIs sit at the center of innovation. Swagger provides the governance, visibility, and automation teams need to build secure, reusable, and high-quality APIs at scale.

This role offers the opportunity to sell one of the most recognized brands in the developer ecosystem while helping customers modernize their API strategy and software delivery practices.

About the Role

As a Major Account Executive – Swagger you will:

• Own the full enterprise sales cycle from outbound prospecting through close, focused on net-new logo acquisition within strategic enterprise accounts.
• Build pipeline through proactive territory development, account-based prospecting, executive outreach, and partnership with Marketing and SDR teams.
• Engage Directors, VPs, and Heads of Engineering, DevOps, Platform Engineering, and IT to understand API strategy, governance challenges, and modernization initiatives.
• Position Swagger’s API Lifecycle Management platform as a critical solution for API standardization, governance, collaboration, documentation, and developer productivity.
• Lead complex discovery conversations, business value alignment, technical evaluations, and commercial negotiations across multiple stakeholders.
• Collaborate cross-functionally with Sales Engineering, Product, Customer Success, and Marketing to deliver tailored customer experiences and drive successful adoption post-sale.

We are looking for you if you have

• 5–7 years of quota-carrying SaaS or enterprise software sales experience with at least 2 years closing complex enterprise deals.
• Proven success acquiring net-new enterprise customers and building pipeline within Fortune 1000 or large strategic accounts.
• Experience selling developer tools, DevOps, API management, platform engineering, cloud, infrastructure, or technical SaaS solutions.
• Strong executive presence with the ability to communicate value to both technical and business stakeholders.
• Experience navigating complex enterprise procurement processes and multi-threaded sales motions.
• Familiarity with Salesforce, Outreach, LinkedIn Sales Navigator, and modern sales methodologies.
• A driven, self-starting, hunter mentality with strong prospecting discipline and a passion for winning competitive enterprise opportunities.
• Bachelor’s degree or equivalent professional experience.

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-ES1

#LI-hybrid

Director, IT Enterprise Applications

Reports to: CISO

• Leads the strategy, architecture, and delivery of SmartBear’s enterprise applications ecosystem, including ERP, CRM, HRIS, and GTM platforms.
• Partners cross-functionally to translate business priorities into scalable, secure, and high-impact technology solutions.
• Manages and mentors a high-performing IT Applications team while remaining hands-on in solving complex challenges.

About the Role

• Define and execute the vision, strategy, and multi-year roadmap for SmartBear’s enterprise application landscape, ensuring alignment with business objectives and global IT strategy.
• Act as a strategic partner to senior leaders across Sales, Finance, Marketing, People & Culture, and Operations, translating business needs into scalable, high-impact technology solutions.
• Serve as the solution architect across SmartBear’s enterprise ecosystem, ensuring seamless integrations and data flows between platforms such as Salesforce, NetSuite, BambooHR, Marketo, and other GTM systems.
• Lead large-scale enterprise application initiatives including new implementations, system upgrades, platform migrations, and complex cross-functional programs from strategy through execution.
• Oversee post-merger integration efforts for enterprise applications, driving system rationalization, consolidation, and migration into SmartBear’s standard platforms while minimizing business disruption.
• Establish and maintain architectural standards, integration frameworks, data governance practices, and best-in-class delivery methodologies.
• Manage day-to-day ownership of enterprise applications, ensuring reliability, performance, security, compliance, and continuous improvement.
• Champion user enablement, training, adoption, and change management to maximize business value and system ROI.
• Lead, mentor, and develop a high-performing IT Applications team, fostering a culture of accountability, collaboration, and continuous improvement.
• Operate as a player-coach, stepping in hands-on to troubleshoot, resolve critical issues, and drive execution when needed.

We are looking for you if you have

• 10+ years of progressive IT experience, including 5+ years leading enterprise applications in a complex, global environment.
• Proven success defining enterprise application strategy and acting as solution architect for large-scale, cloud-based platforms and integrations.
• Deep hands-on experience with Go-to-Market systems including Salesforce, Marketo, CPQ, and Customer Success platforms.
• Strong expertise with cloud ERP solutions (NetSuite preferred), API-driven integrations, middleware platforms (Boomi preferred), and data architecture.
• Demonstrated experience leading large, cross-functional IT programs, vendor partnerships, and post-acquisition system integrations.
• Strong business acumen with the ability to connect technology decisions to financial outcomes and operational efficiency.
• Excellent communication, stakeholder management, and executive-level influence skills.
• A hands-on, roll-up-your-sleeves leadership style with the ability to balance strategic thinking and tactical execution.

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-hybrid

#LI-AS1

Analyst Relations Manager
•    Co-create and lead SmartBear’s global Analyst Relations strategy to continuously influence and improve analyst perception.
•    Own relationships with key analyst firms, serving as both the primary orchestrator and a credible representative of SmartBear in analyst engagements.
•    Reinvent and scale SmartBear’s AR program, driving measurable impact on coverage, sentiment, and market positioning.

You will be expected to:
•    Co-create and execute a global Analyst Relations strategy in partnership with Marketing Leadership.
•    Partner closely with Product Management, Product Marketing, Sales, and PR/Communications to align analyst engagement with business priorities.
•    Own and manage relationships with key analysts.  Orchestrate an aggressive calendar of briefings and inquiries for yourself and for members of the extended team. 
•    Lead end-to-end execution of major analyst evaluations (e.g., Magic Quadrants, Waves), ensuring high-quality submissions and outcomes.
•    Act as the final quality owner for analyst-facing content, refining and translating messaging into compelling, analyst-ready narratives.
•    Define, track, and report on AR KPIs (coverage, sentiment, share of voice, and business impact), continuously improving program effectiveness.

We are looking for you if you have
•    6–8+ years of experience in Analyst Relations, Product Marketing, or related B2B SaaS roles.
•    Proven success managing relationships with firms like Gartner, Forrester, and IDC and influencing analyst perception.
•    Experience owning major analyst evaluations (e.g., MQ, Wave) and driving strong positioning outcomes.
•    Ability to independently engage analysts as a credible representative of SmartBear, with sufficient technical depth to discuss DevOps, APIs, and software quality.
•    Strong editorial and storytelling skills, with experience refining messaging into high-quality analyst deliverables.
•    Experience building AR programs that have a data-driven approach to defining and measuring success.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

The Talent Acquisition Coordinator plays a key support role within the LotusWorks Talent Acquisition team, helping to ensure a smooth, efficient, and high-quality recruitment process. This is a fantastic entry point into the world of Talent Acquisition — whether you are a recent graduate taking your first steps into recruitment, or someone looking to make a career change into the field. You will gain hands-on exposure to the full recruitment lifecycle, working alongside experienced talent professionals in a fast-paced, global engineering services organization and building a strong foundation for a long-term career in TA. The successful candidate will be organized, detail-oriented, and eager to learn in a busy, collaborative team environment.

Responsibilities

• Learn and support the end-to-end recruitment process, gaining practical experience across all stages of hiring.
• Partner with experienced recruiters and Talent Acquisition professionals to develop core recruitment skills and best practices.
• Assist with sourcing candidates through LinkedIn, job boards, internal databases, and other talent channels.
• Screen applications and support initial candidate outreach and engagement activities.
• Coordinate interviews and maintain clear communication with candidates and hiring managers throughout the hiring process.
• Support onboarding activities to ensure a positive candidate experience from offer acceptance to start date.
• Contribute to employer branding, recruitment marketing, and talent pipeline initiatives.
• Participate in Talent Acquisition projects and continuous improvement initiatives.
• Attend team meetings, training sessions, and coaching opportunities to build recruitment capability and market knowledge.
• Take ownership of personal development, learning from feedback, mentoring, and hands-on experience.
• Prepare candidate profiles, CVs, and supporting documentation for hiring manager or client review.
• Maintain accurate records within applicant tracking systems and recruitment tools.
• Provide general administrative support to the Talent Acquisition team as required.
• Take meeting notes and track actions from Talent Acquisition team meetings.
• Monitor recruitment systems for errors or data issues and escalate where required.
• Any other duties or responsibilities that may be assigned to you in your role.

Skills Required

• 0–1 years of experience in a recruitment, HR, or administrative support role; recent graduates are welcome to apply.
• Strong written and verbal communication skills, with the ability to engage professionally with candidates, hiring managers, and internal stakeholders.
• Demonstrate a strong sense of urgency, with the ability to work at pace and priorities effectively in a high-volume, deadline-driven environment, while maintaining a high level of accuracy at all times.
• Confident and proactive in direct communication, with a willingness to engage candidates and stakeholders via phone as required.
• High attention to detail, particularly in the preparation of documentation, job postings, and candidate records.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort working with digital tools and platforms.
• A proactive, team-oriented mindset with a willingness to take initiative and support colleagues across a range of tasks.
• Eagerness to learn and develop within the Talent Acquisition function.

Education / Licenses / Certifications

• A degree or diploma in Human Resources, Business Administration or a related discipline is preferred.
• Proof of education, licenses, and certifications will be required where applicable.

Benefits:

• Medical, Dental and Vision Insurance 
• Life, Short-Term, Long-Term Disability Insurance 
• Training and Education Assistance 
• 401k Retirement Plan 
• Extra Annual Leave with Years of Service 
• Maternity/Paternity Leave 
• Recognition Rewards
  
  

#LI-DNP

Lead Validation Engineer Responsibilities:

• Lead second shift CQV execution activities across multiple systems and workstreams
• Coordinate daily execution priorities to recover schedule slippage and maintain timelines
• Interface with QA, Engineering, and Operations to resolve issues in real time
• Oversee execution of IQ/OQ protocols and operational verification activities
• Support and review: 
  • Drawing walkdowns
  • Equipment and component verification
  • Materials of Construction (MOC) and weld verification
• Provide oversight for temperature mapping and validation activities
• Support SIP/CIP and related cycle development activities as needed
• Ensure all documentation meets GMP/GDP and audit-ready standards
• Drive deviation identification, escalation, and resolution

Job Requirements:

• Bachelor’s Degree or equivalent required (STEM degree, Biomedical Engineering, Chemical Engineering preferred)
• 8+ years of CQV/validation experience in pharma or biotech
• Strong hands-on execution background with process equipment (bioreactors, filtration, chromatography, UF)
• Proven experience leading validation teams or shift-based execution efforts
• Strong GMP/GDP knowledge
• Experience with eVal (required), ValGenesis a plus
• Experience with temperature mapping (Ellab a plus)
• This role is for 2nd shift. Must be able to work second shift (2-10 PM EST) and weekends

This role requires the ability to be on-site, full-time in Devens, MA.

Senior Validation Engineer Responsibilities:

• Execute IQ/OQ protocols and support operational verification activities
• Perform Drawing walkdowns (P&IDs, system verification)
• Perform Equipment/component verification
• Perform MOC and weld verification
• Support temperature mapping activities using data loggers and validation tools
• Assist with SIP/CIP execution and cycle development activities
• Identify and document deviations and support investigations
• Ensure accurate and complete documentation in compliance with GMP/GDP standards
• Work collaboratively with engineering, QA, and operations teams

Job Requirements:

• Bachelor’s Degree or equivalent required (STEM degree, Biomedical Engineering, Chemical Engineering preferred)
• 3–8 years of CQV/validation experience
• Hands-on experience executing validation for process equipment
• Strong GMP/GDP fundamentals
• Experience with IQ/OQ execution and field verification activities
• Experience with eVal (required), ValGenesis a plus
• Exposure to temperature mapping (Ellab a plus)
• Experience with bioprocess equipment preferred (bioreactors, filtration, chromatography, UF)
• This role is for 2nd shift. Must be able to work second shift (2-10 PM EST) and weekends

This role requires the ability to be on-site, full-time in Devens, MA.

This role is onsite 5 days a week in Boston, MA.

This is a 3-month contract position with the opportunity for extension.

About the Role

As a People Partner Coordinator, you will work closely with the Manager and Director of Operations to support site operations and ensure smooth day-to-day execution of the workforce. You will serve as the on-site HR partner, responsible for supporting compliance, enforcing safety standards, coordinating onboarding and training, and providing frontline HR support across the facility. This role also provides regional support to other operations as needed, helping ensure a consistent and well-managed employee experience across sites.

Responsibilities

• Support and execute frontline HR operations, including onboarding, orientation, and training coordination to ensure a consistent, compliant, and positive employee experience
• Provide daily HR support to frontline employees across payroll, benefits, policies, attendance, and performance matters
• Coordinate and track required training to meet OSHA, local, state, and company compliance requirements
• Serve as on-site People Partner for Boston operations, with regional support for NJ sites as needed
• Partner with site leadership to support engagement, retention, and workforce stability initiatives
• Support employee relations and compliance processes by gathering documentation, maintaining records, and tracking case follow-ups in partnership with HR leadership
• Assist managers with performance management actions including discipline, policy application, and terminations
• Coordinate workers’ compensation cases from incident through resolution, including documentation, tracking, and coordination with vendors and insurance partners
• Maintain and update HR and operations trackers (ER cases, attendance, safety, turnover), identify trends, and escalate risks to leadership with recommended actions

Qualifications

• 2+ years of experience in an HR Coordinator or similar HR support role, preferably in warehouse, logistics, distribution, or field-based operational environments
• Experience supporting hourly or frontline workforces in fast-paced operational settings
• Working knowledge of employee relations processes, workers’ compensation coordination, and HR compliance requirements
• Familiarity with employment law fundamentals and ability to follow established HR policies and escalation procedures
• Strong organizational, communication, and prioritization skills with ability to manage multiple competing tasks and deadlines
• High attention to detail with accuracy in documentation, tracking, and compliance-related work
• Ability to balance empathy with consistency in handling employee and operational issues
• Comfortable working in fast-moving environments with shifting priorities and clear operational direction
• Bilingual in English and Mandarin required

Nice-to-have

• Experience in fulfillment centers, logistics, distribution, or transportation environments
• HR certification (e.g., SHRM-CP, PHR)
• Prior experience coordinating across multiple sites or supporting regional operations (multi-location exposure)
• Exposure to onboarding, training coordination, or workforce engagement initiatives in an operational setting
• Basic experience working with HRIS or tracking systems for ER cases, attendance, or safety reporting

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $23/hr - $28/hr
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Boston, MA and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment!

What you will be doing: 

• Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. 

• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. 

• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. 

• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. 

• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you:

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. 

• Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. 

• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. 

• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. 

• High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies.

Enjoy the perks of being:

• Not stuck at one desk
• Exposed to multiple high-profile client sites
• Fast skill development across operations
• Autonomy + trust from day one

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
  • Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
  • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
  • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Travel: 

• Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
• Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need.
• Travel distance will be predominately within the FSS’s assigned region (25 miles radius)

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Job Title: Senior Office Services Specialist
Locations: Boston, MA
Reports to: Director Global Facilities

A quick snapshot…

• This is an onsite position, shift is M - F, 8:00AM – 5:00PM; NO weekend work.
• Provide administrative support, answer calls, and other administrative tasks
• Oversee daily operations of catering needs for corporate environment
• Responsible for set-up of meals and clean-up
• Raise maintenance tickets when needed
• Escort all vendors such as external maintenance teams while on the premises
• Manage conference rooms and direct individuals to the appropriate meetings
• Ensure the reception, lobby, and office areas are presentable
• Responsible for employee/visitor badge management
• Respond professionally and efficiently to employees’ concerns and offer solutions
• Responsible for ordering and stocking daily orders of snacks and food for the office
• Responsible for ordering and stocking supplies
• Assist with internal events
• Handle requests and queries appropriately and professionally
• Be willing and able to take on additional projects when needed
• Assist with the on-going development of documentation and internal site
• Upload and maintain documents within SharePoint as needed
• Assist with the office equipment invoicing and budget management
• Provide confident and professional support to administrative assistants and PROS customers
• Assist with processing parking documentation
• Other duties as assigned

Why it’s a big deal… 
The Office Services Specialist plays a key role in keeping the office running smoothly day to day while creating a positive, professional experience for employees, leaders, and visitors alike. As the central point of coordination for communication, facilities, vendors, and workplace operations, this role helps remove friction so teams can stay focused on their work and business priorities. From supporting executive needs to managing office processes, events, and security, the impact of this role shows up in both productivity and culture—ensuring the office is not just functional, but a place where people feel supported, connected, and set up to succeed.

Here’s what we’re looking for…

• Great team player
• Easy-going and positive attitude with a pleasant and approachable demeanor
• Flexibility to pivot deftly to assist in other areas as requested by team members or manager
• Excellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational office environment
• Proven problem-solving capabilities while providing excellent customer service
• Excellent time management skills including having the ability to eventually work independently with limited daily supervision, as well as under pressure
• Detail-oriented and self-motivated
• Proficiency with SharePoint, Outlook, and Microsoft Office
• Knowledge of automated office equipment (e.g. photocopier, fax, multi-line telephone, etc.)
• Able/willing to lift a maximum of 40lbs
• Experience working in a corporate environment

Aesthetic Registered Nurse (RN) 

Location: Watertown MA - Arsenal Yards 

Job Type: Part-Time

Compensation: $30/hr base rate + tips & commission | $55/hr guaranteed rate

Schedule/Availability:  

• Must be available and able to work weekends (sat AND sun) regularly. 

• Must have a minimum of 3 days available to work per week. One of those days must be a Friday or Monday, with both highly preferred. 

• Must be available to work during Clinic Operating Hours (as posted on website *subject to change). You will be scheduled 11 hours, working 10 hours after breaks. 

• Must be able to work a minimum of 1 day per week but will regularly work 1-2 days per week and must have the ability to work up to 3 days per week.  

• You must be able to commit to a schedule made 60 days in advance.  

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.  

Job Summary  

The Registered Nurse (RN) is responsible for delivering safe and effective treatments to clients while providing an exceptional customer experience. This role includes performing laser-based or aesthetic procedures, educating clients on skincare and post-treatment care, and maintaining compliance with medical and organizational standards. The RN collaborates with the clinic team to ensure a welcoming and professional environment while upholding the highest standards of safety and care. Success in this role requires clinical expertise, a passion for client care, and the ability to support the clinic in achieving its overall performance goals. 

Reports To: Clinic Manager  

Requirements: 

Education:  

• Associate  

License and Certifications:  

• Licensure: Active and unrestricted Registered Nurse (RN) license in the state of employment.

• Certifications: Current Basic Life Support (BLS) certification. 

Qualifications: 

• Familiarity with electronic medical records (EMR) systems. 

Physical:  

• This role requires long periods of sitting & standing. Individuals are required to lift and move inventory and other clinic assets.  

Preferred Experience:

• Experience with appointment scheduling platforms such as Zenoti or comparable tools. 
• Experience in aesthetics, dermatology, customer service, or sales.
• Knowledge of skin types, treatment indications, and pre/post-care requirements.
• Advanced interpersonal skills to create a positive and comfortable client experience while delivering treatments.
• Strong verbal and written communication skills to educate clients.
• Ability to effectively problem solve in order to assess client needs and address concerns promptly and professionally.
• Strong team collaboration to work seamlessly with clinic staff to achieve shared goals.
• Clinically competent, professional, compassionate, and able to provide safe and therapeutic services.
• Attention to detail in following medical protocols and prioritize client safety.
• Strong listening and conversational skills. 

Responsibilities Include: 

Treatment Delivery 

• Perform non-invasive treatments, including laser therapies, under the direction of medical protocols and company standards (all treatment types, and timeframes required).  

• Assess client eligibility for treatments by reviewing medical history, obtaining informed consent, and addressing client questions or concerns.  

• Administer treatments with precision and care, ensuring client comfort and satisfaction throughout the procedure.  

• Maintain detailed and accurate client treatment records in compliance with legal and organizational requirements.  

Client Education and Experience 

• Educate clients on the benefits, risks, and expected outcomes of treatments, as well as post-treatment care instructions.  

• Build trust and rapport with clients, ensuring they feel confident and well-informed about their care plan.  

• Deliver exceptional customer service, creating a positive and professional client experience.  

• Address client concerns promptly and professionally, escalating issues to medical or clinic leadership   

Team Collaboration 

• Partner with the clinic team to maintain a clean, organized, and efficient treatment environment.  

• Communicate effectively with clinic staff to ensure seamless client care and clinic operations.  

• Support clinic goals by promoting additional services, skincare products, or treatment packages to clients.  

Safety and Compliance 

• Follow all safety protocols and infection control standards, ensuring compliance with company policies and regulatory guidelines.  

• Regularly inspect and maintain equipment, documenting and reporting any issues to clinic leadership.  

• Stay updated on industry best practices, new procedures, and safety standards through continuing education.  

Occasional Tasks  

• Participate in training sessions or continuing education to learn new treatments or technologies.  

• Assist with special events or promotional activities to support client acquisition and retention.  

• Provide mentorship or guidance to new nurses or clinic staff as needed.  

Support for the Team  

• Assist with administrative tasks, such as inventory checks or restocking treatment supplies.  

• Support other team members during peak times or unexpected staffing shortages.  

Contributing to Broader Goals  

• Collaborate with clinic leadership to provide feedback on treatment protocols or client needs.  

• Participate in quality assurance initiatives to ensure the highest level of care and service.

Travel as an Opportunity 

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events. 

Flexibility as a Strength 

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives. 

 In-Person Connections 

The Aesthetician role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success. 

 Employee Benefits & Perks: 

• Skin Laundry Employee Treatment & Product Discount Program

5 ways we give back to YOU 

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs. 

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice. 

Consultant, Value Pricing and Market Access

Position Summary

As a Consultant within the Value Pricing & Market Access practice, you will help lead and manage teams of Associates & Life Sciences Consultants – working with Partners and Principals you will:

• Interact with clients to understand problems, and develop and refine hypotheses to test
• Structure complex strategic and analytical problems that constitute the core of the team’s work
• Lead the daily operations of the team in executing and synthesizing analyses into key findings and actionable recommendation and participate in delivering these recommendations to our clients

At Putnam, we pride ourselves on a team-based approach that is client focused and impact oriented.  We serve many of the industry leaders, including all of the top 10 global biopharmaceutical companies. Almost all of our studies combine sophisticated quantitative analytics with significant qualitative fact-finding and synthesis to inform strategic decision-making. Our diverse casework spans portfolio prioritization, development pathway and resource optimization, market assessment, product pricing and launch strategies, market segment growth strategies, sales and marketing strategies, franchise development and patent expiration strategies. While the client-service core of our work can be demanding, we pride ourselves on the collegial, friendly and balanced environment at Putnam where consulting can be a long-term career option.

Desired Skills and Experience 

The ideal candidate for the Consultant position will:

• Have demonstrated excellence during their academic career (MBA or post-graduate degree is preferred but not required).
• Previous employment experiences (minimum 4-5 years’ work experience) with other top-tier consulting firms or within the Pharmaceutical or Biotechnology industries.
• Strong competitive analysis and scenario planning skills; participation in the development of innovative strategies and plans based on a deep understanding of long-term trends, industry/category value drivers, payer, physician and patient needs, technological advances, competitive behavior, etc.
• Proven analytic abilities and presentation skills
• Demonstrated subject matter expertise in US pharmaceuticals pricing and/or market access for HCP-administered and/or patient self-administered small molecule and/or biologic medicines, for instance:
  • Drivers of payer access control design and implementation
  • Role and implications of channel intermediaries (retail pharmacies, specialty pharmacies, buy-and-bill distributors)
  • Impact of payer controls on physician ability and willingness to prescribe
  • Gross-to-net management e.g. payer rebating, provider contracting, and/or patient support services
  • Average Sales Price (ASP) modeling and contract strategy development
• Team management and project management experience
• Team-oriented attitude is essential.
• A working knowledge of the pharmaceutical or biotechnology industry is also a prerequisite.

Compensation & Benefits

• Competitive compensation and total rewards packages
• Exceptional professional growth and promotion opportunities
• Leadership training program
• Additional benefits include a [list depending on country]

Inizio Ignite, Putnam 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. 

Our Putnam strategy consulting team bridges science and strategy to enable confident decision-making and build value for pharma. We partner with leading health and life science companies serving brand & commercial leaders, Medical Affairs, access & pricing, and R&D.  Our expertise spans offerings including therapeutic area strategy, data & AI strategy, go-to-market strategy, commercialization & growth, value, pricing & access (VPA) strategy, and evidence generation. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

We believe that to create real, lasting change on human health, we must bring out the best in our people, in every way and at every level. We offer a boutique-firm feel inside a global enterprise, opening the door to limitless opportunities to kickstart your career or hone your expertise. Built on the pillars of empowerment, collaboration, and meaning, we’re proud to offer a fulfilling environment where world-class advisors can come together to shape the future of healthcare for the better.

Serving the life sciences industry, including the top 20 global biopharmaceutical companies, consistently ranked as one of the top consulting firms by Vault, and maintaining a true global team of experts sitting across 3 continents, we offer a unique opportunity to play a central role in supporting our clients.

Diversity, equity, and inclusion are tenets of our core values. We strive to create a culture and environment that fosters belonging and authenticity across all levels and values individuals for their skills, experience, diverse backgrounds, and unique perspectives. Collectively, DEI serves as a foundational element of who we are and how we work with our clients and with each other.

Our core values:

• Team
• Excellence
• Strategic
• Passion
• Diversity

Locations: Houston, Texas (Hybrid)

Reports to: Senior Manager, Global Campaigns  

A quick snapshot… 

You’ll ensure strategic initiatives translate into executable demand programs focused on specific business priorities, launched with clear success criteria, and drive pipeline. 

You’ll own the strategy and performance of integrated campaigns that drive new logo‑ pipeline, shaping how we show up to buyers, tell our story, and convert interest into revenue. 

Why it’s a big deal… 

This role sits at the heart of how we grow. As the Campaign Manager, you’ll design and run 1:1 and 1:few ABM programs, balancing personalization with repeatable play frameworks built around buying groups, not just individual champions. You’ll be accountable for pipeline outcomes, not just execution, and play a critical role in evolving our go‑-to‑-market approach from disconnected tactics to cohesive, buyer‑-led campaigns. Your work will directly influence funnel velocity, sales alignment, and how effectively we acquire new customers at scale.

Here’s what we’re looking for.. 

Related Experience. You have 5+ years of experience in demand generation, integrated campaigns, or growth marketing. 

Initiative. You'll take full ownership of new‑logo demand generation campaigns, from shaping the initial idea and campaign brief through to driving real pipeline impact, with a strong sense of initiative and accountability. 

Collaborator. You have strong experience working cross-functionally with Product Marketing, Content, Paid Media, and Sales teams and be able to align teams around a clear narrative and point of view and are results-driven.

Results Driven. You have experience owning performance metrics and campaign reporting. You have creative problem‑solving skills and operational rigor, with excitement for building scalable campaign models that evolve over time.

Strategic Thinker. You have a deep understanding of persona-based marketing, buyer journeys, and buyer‑centric messaging. 

Here’s what will give you an edge… 

• A strong buyer-first mindset and real empathy for customer pain points 
• Ability to translate positioning into compelling, cohesive campaign narratives 
• Comfort being accountable for outcomes, not just strategy or inputs 
• Clear, confident communication and cross-functional leadership skills 
• A test and learn mentality with a bias toward continuous optimization 
• Solid understanding of buying groups, complex deal cycles, and how to use intent and engagement signals to guide campaign models that evolve over time.

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire an Asset Management Accounting Manager to join it's Asset Management team. You will be responsible for driving month end functions working with the project accounting team and leading the Company’s financial reporting to investors and lenders under US GAAP and IFRS. The individual in this position will have the opportunity for future growth and development amongst a group of hard working and fun professionals.  

We are accepting candidates from our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the Senior Director, Accounting - Asset Management.

What you’ll do:  

• Drive the monthly, quarterly, and annual close of the corporate and project companies, which includes (but is not limited to) approving journal entries, maintaining monthly reconciliations, preparing financials (balance sheet, P&L, equity statement and cash flow statement), and performing quarterly and annual covenant calculations.  
• Manage a team of staff and senior accountants including hiring, onboarding, cross-training, overseeing day to day activities, and evaluating performances.  
• Assist in creating annual budgets and maintain budget-to-actuals for all projects on a monthly and quarterly basis.  
• Lead projects for ERP improvements working with third party consultants and other departments to scale processes and making them more efficient. 
• Design and implement processes for new business operations taking into consideration the relevant accounting principles and guidance.  
• Work closely with Asset Management department by supervising invoice creation, deposits, and collections and reporting KPIs to management.  
• Work with audit seniors, manager, and partner for project and consolidated audits by completing PBC lists, providing explanations and supporting documentation for audit testing throughout the G/L, and assisting with preparation of the financials and footnotes.  
• Prepare ad hoc reports for management – including various department requests. 

What you’ll bring: 

• 3-4 years of Public Accounting or 5-6 private experience preferred.  
• Solid understanding of generally accepted accounting principles and the ability to do research to find solutions for accounting issues.  
• Ability to communicate effectively with the accounting team, executive management and all departments across the organization.  
• Experience with accounting systems; NetSuite strongly preferred.   
• Strict attention to detail, ability to work independently and efficiently.  
• Ability to think critically, be proactive, and problem solve.  
• Strong Microsoft Office and overall computer skills. 
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. 
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation:  

The reasonably estimated salary for this role at Nexamp ranges from $123,000 - $139,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire an Asset Management Accounting Manager to join it's Asset Management team. You will be responsible for driving month end functions working with the project accounting team and leading the Company’s financial reporting to investors and lenders under US GAAP and IFRS. The individual in this position will have the opportunity for future growth and development amongst a group of hard working and fun professionals.  

We are accepting candidates from our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the Senior Director, Accounting - Asset Management.

What you’ll do:  

• Drive the monthly, quarterly, and annual close of the corporate and project companies, which includes (but is not limited to) approving journal entries, maintaining monthly reconciliations, preparing financials (balance sheet, P&L, equity statement and cash flow statement), and performing quarterly and annual covenant calculations.  
• Manage a team of staff and senior accountants including hiring, onboarding, cross-training, overseeing day to day activities, and evaluating performances.  
• Assist in creating annual budgets and maintain budget-to-actuals for all projects on a monthly and quarterly basis.  
• Lead projects for ERP improvements working with third party consultants and other departments to scale processes and making them more efficient. 
• Design and implement processes for new business operations taking into consideration the relevant accounting principles and guidance.  
• Work closely with Asset Management department by supervising invoice creation, deposits, and collections and reporting KPIs to management.  
• Work with audit seniors, manager, and partner for project and consolidated audits by completing PBC lists, providing explanations and supporting documentation for audit testing throughout the G/L, and assisting with preparation of the financials and footnotes.  
• Prepare ad hoc reports for management – including various department requests. 

What you’ll bring: 

• 3-4 years of Public Accounting or 5-6 private experience preferred.  
• Solid understanding of generally accepted accounting principles and the ability to do research to find solutions for accounting issues.  
• Ability to communicate effectively with the accounting team, executive management and all departments across the organization.  
• Experience with accounting systems; NetSuite strongly preferred.   
• Strict attention to detail, ability to work independently and efficiently.  
• Ability to think critically, be proactive, and problem solve.  
• Strong Microsoft Office and overall computer skills. 
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. 
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation:  

The reasonably estimated salary for this role at Nexamp ranges from $123,000 - $139,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire an Asset Management Accounting Manager to join it's Asset Management team. You will be responsible for driving month end functions working with the project accounting team and leading the Company’s financial reporting to investors and lenders under US GAAP and IFRS. The individual in this position will have the opportunity for future growth and development amongst a group of hard working and fun professionals.  

You will be hybrid out of Boston, Massachusetts. You will report to the Senior Director, Accounting - Asset Management.

What you’ll do:  

• Drive the monthly, quarterly, and annual close of the corporate and project companies, which includes (but is not limited to) approving journal entries, maintaining monthly reconciliations, preparing financials (balance sheet, P&L, equity statement and cash flow statement), and performing quarterly and annual covenant calculations.  
• Manage a team of staff and senior accountants including hiring, onboarding, cross-training, overseeing day to day activities, and evaluating performances.  
• Assist in creating annual budgets and maintain budget-to-actuals for all projects on a monthly and quarterly basis.  
• Lead projects for ERP improvements working with third party consultants and other departments to scale processes and making them more efficient. 
• Design and implement processes for new business operations taking into consideration the relevant accounting principles and guidance.  
• Work closely with Asset Management department by supervising invoice creation, deposits, and collections and reporting KPIs to management.  
• Work with audit seniors, manager, and partner for project and consolidated audits by completing PBC lists, providing explanations and supporting documentation for audit testing throughout the G/L, and assisting with preparation of the financials and footnotes.  
• Prepare ad hoc reports for management – including various department requests. 

What you’ll bring: 

• 3-4 years of Public Accounting or 5-6 private experience preferred.  
• Solid understanding of generally accepted accounting principles and the ability to do research to find solutions for accounting issues.  
• Ability to communicate effectively with the accounting team, executive management and all departments across the organization.  
• Experience with accounting systems; NetSuite strongly preferred.   
• Strict attention to detail, ability to work independently and efficiently.  
• Ability to think critically, be proactive, and problem solve.  
• Strong Microsoft Office and overall computer skills. 
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. 
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation:  

The reasonably estimated salary for this role at Nexamp ranges from $123,000 - $139,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

The Opportunity 

We are seeking a District Clinical Educator to lead and elevate the education and development of clinical team members across our 23 clinics within our Massachusetts district. This role ensures new team members are thoroughly trained, adhere to established standards, and are equipped to deliver exceptional patient care. The District Clinical Educator will lead workshops, orientations, and role‑specific trainings, while also developing and maintaining preceptors and supporting overall clinic performance throughout the Massachusetts district.

The Clinical Educator supports safe, high‑quality, and efficient patient care across urgent care clinics by ensuring clinical staff competency and promoting standardized, effective clinical workflows. This role directly contributes to improved operational performance metrics, enhanced patient experience, and strong clinical quality through targeted education, competency assessment, and consistent workflow reinforcement.

Your Impact   

Training & Education:

• Oversee onboarding and ongoing training for non-provider clinical staff.  
• Develop and deliver programs on topics such as emergency care, IV/phlebotomy, occupational health, and Basic Life Support.  
• Provide training for new hires and existing team members, focusing on patient care and safety standards.  
• Support preceptor development through workshops and standardized tools.  
  

Clinical Education & Competency (Quality & Safety Metrics):

• Ensure urgent care clinical staff maintain competency in core skills, including patient intake and triage, point-of-care testing, medication administration, phlebotomy, documentation, and patient communication. 
• Conduct competency validations tied to quality and safety indicators, including chart accuracy, protocol adherence, and reduction in clinical errors or rework. 
• Support remediation and re-education plans for individuals or clinics with identified performance gaps impacting care quality or compliance.
• Reinforce evidence-based practice and policy adherence to support patient safety, regulatory compliance, and quality outcomes.

Workflow Efficiency & Throughput (Operational Metrics):

• Partner with Operations and Clinical Leadership to educate and reinforce standardized workflows that support:
  • Door-to-door time
  • Patient wait time
  • Clinic throughput
• Train and coach teams on efficient rooming, patient preparation, provider handoffs, testing workflows, documentation timeliness, and discharge processes.
• Support initiatives aimed at reducing bottlenecks, workflow variation, delayed documentation, and incomplete visits that negatively impact clinic efficiency.  
• Assist with rollout and adoption of workflow changes, new initiatives, or system updates that influence operational performance.

Performance Monitoring & Continuous Improvement:

• Use performance data, audits, chart review findings, and operational metrics to identify education needs and prioritize training efforts.
• Collaborate with leaders to align education plans with clinic-level performance trends (e.g., high wait times, delayed closes, testing delays).
• Contribute to continuous improvement efforts focused on patient experience scores, operational reliability, and care consistency.

Collaboration & Support:

• Serve as a clinical education resource for clinic teams, Practice Managers, and operational leaders.
• Develop key partnerships with the District Provider Educator, Sr. Director of Clinical Education, District Medical Director, and Director of Operations.
• Create and maintain training materials, workflow guides, and competency tools that support consistent performance across clinics.
• Participate in quality initiatives and education efforts tied to performance improvement plans when indicated.

Performance & Feedback:

• Lead new hire orientations and provide input on district-wide initiatives.  
• Maintain strong preceptor evaluation scores and positive feedback from new hires.  

Hands-On Involvement:

• Maintain clinical skills by supporting in the clinics.
• Regularly update and create educational resources to align with current needs.  

Who You Are  

• Experience: 2–4 years of clinical experience, preferably in an urgent care or similar healthcare setting.  
• Communication Skills: Strong ability to communicate effectively with leadership and address workflow issues proactively.  
• Leadership Abilities: Comfortable hosting orientation, preceptor workshops and certification training sessions.  
• Certifications: BLS, COC, BAT,  certifications. IV/Phlebotomy competence is required.  
• Technical Skills: Proficiency in Microsoft Office applications, including Outlook, Adobe, Excel, Powerpoint, and Word.  
• Flexibility: Willingness to travel to clinic sites in Massachusetts regularly, as well as New Hampshire, and Maine if needed for training within the first six months.  
• Patient Care Expertise: Comfort working with patients in emergent situations.  
• Preferred Qualifications:  
  • RN or LPN licensure preferred, but we also welcome applications from RTs or Paramedics.  
  • Must have experience as a preceptor. 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Who We Are

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast Now is the app that puts the power of the entire Toast platform into the pockets of restaurant managers and operators everywhere. Using their own phones, managers can track the performance of their restaurant in real-time during service and fine-tune restaurant operations from the floor of their restaurant. This app also helps staff rapidly diagnose and fix unexpected issues with the help of Toast Customer Care. By leveraging native mobile apps, we provide a rich UX that makes it easier than ever to run a thriving restaurant with great service for guests and a strong bottom line. 

Our team is agile and customer-obsessed. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.

About this roll* (Responsibilities) 

As an SE3, you aren't just a contributor; you’re a key ingredient in our technical leadership. You will:

• Drive the end-to-end delivery of complex features, from initial technical design and "proof of concept" to global rollout.
• Champion best practices for Android development, ensuring our CI/CD pipelines and testing cultures are top-tier.
• Partner closely with UX and PM to slice through ambiguity and find the most efficient ways to deliver user value.
• Act as a technical leader for more junior engineers, conducting thoughtful code reviews and fostering a culture of continuous learning.

Do you have the right ingredients?* (Requirements)

• Typically 5+ years of professional software development experience, with a proven track record of shipping high-impact native Android apps.
• Deep knowledge of the Android SDK, Kotlin, and modern architectural patterns (MVVM, MVI).
• Experience working with backend technologies like GraphQL and Kotlin microservices (expect 70/30 between Android and backend).
• Experience with automated testing (Unit, Integration, and Espresso)  in an agile environment.
• Excellent cross-team communication skills on complex technical topics.
• Passionate about technology and learning new things.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

Title: Senior Product Manager, Support AI Experimentation 

Location: Remote, USA #remoteLI 

About Toast:

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Are you bready* for a change? (Team Info)

The Support R&D team is shaping how hundreds of thousands of restaurants get help — and how Toast's care organization delivers it. Our scope spans three interconnected domains: the self-serve experiences customers use to understand their accounts, find answers, and resolve issues independently; the tools that empower Toast's human care agents to deliver fast, accurate, high-quality support via phone, chat, and email; and the AI-powered systems that deliver support directly — through chat and voice — at scale.

This is a high-leverage, high-visibility domain at the intersection of product, support operations, and AI. The systems we build connect deep customer context — accounts, devices, subscriptions, billing, cases — with intelligent knowledge retrieval, omnichannel support infrastructure, and increasingly capable AI. Our work directly influences deflection rates, resolution speed, customer effort, and the overall quality of the Toast support experience.

As our Senior Product Manager, Support AI Experimentation, you sit at the front edge of that work — operating as our dedicated scout and experimentation lead for AI-driven support concepts. While partner teams own the infrastructure and scale-out, you own the question that comes before all of that: what should we actually try? This role is for someone who can't stop thinking about what's next in AI, who has strong opinions about what's hype versus signal, and who gets genuine energy from turning a "what if" into a fast, scrappy experiment with a clear answer.

About this roll* (Responsibilities) 

• Scout the AI landscape continuously — new models, tools, agents, retrieval approaches, voice systems — and rapidly develop sharp POVs on what Toast's support organization should be testing and why.
• Design and run lightweight experiments to pressure-test AI-driven support concepts before they're ready for infrastructure investment, moving from hypothesis to results without waiting for perfect conditions.
• Make go/no-go calls on exploration threads with clarity and conviction, synthesizing experimental findings into crisp recommendations that partner teams can act on.
• Own and actively manage a shifting experimentation roadmap, knowing when to pursue a new thread, when to double down on early signal, and when to kill something that isn't working.
• Translate findings into business-relevant outcomes — connecting experiment results to deflection rates, resolution speed, customer effort, and care team efficiency — so stakeholders understand what's at stake.
• Collaborate closely with engineering, data science, support operations, and platform teams to hand off proven concepts and ensure experimentation outputs land in production.

Do you have the right ingredients*?

• You are genuinely AI-native: you follow model releases, you experiment with new tools on your own time, you have real opinions about what's useful versus overhyped, and you get excited when someone says "have you seen what this new model can do?" — this is not optional, it is the core of the role.
• 5+ years of product management experience, with meaningful time spent on AI or ML-powered products in production; bonus if that includes conversational AI, support tooling, or customer-facing automation.
• Demonstrated ability to run fast, scrappy experiments — you know how to get to a meaningful result without waiting for perfect infrastructure, and you know how to read the signal clearly when you get there.
• Strong judgment about which ideas are worth pursuing: you can articulate why a particular AI approach is worth Toast's time, and you can say no (and explain why) just as confidently as you say yes.
• Comfortable operating in ambiguity with a shifting portfolio — you don't need a stable roadmap handed to you, and you thrive when the work evolves quickly as the technology does.
• Able to connect experimental work to business outcomes and communicate findings credibly to technical and non-technical stakeholders, from engineering partners to support operations leadership.
• Experience working across team boundaries to hand off proven concepts — you know how to set a partner team up for success and don't need to own the build to feel ownership over the outcome.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Role overview

The Principal IT Systems Administrator is the most senior individual contributor on the IT Systems team, setting technical direction for core platforms, endpoints, networks, and security within IT Operations. This role drives reliability, scalability, and automation.

You will lead complex initiatives, serve as a top escalation point, and partner across the business to ensure infrastructure and endpoints enable productivity while meeting security and compliance needs.

What you'll do

• System Configuration & Administration: Design and implement complex configurations for core IT platforms (identity, collaboration, infrastructure, SaaS). Establish configuration management, lead performance/reliability improvements, and automate repetitive tasks.
• Workspace & Endpoint Management: Design enterprise-wide endpoint strategies (macOS, Windows, mobile). Develop and enforce security policies, automate software/OS deployments via MDM/EMM, and own compliance reporting.
• Network & Infrastructure: Design and implement complex network configurations (LAN/WAN/Wi-Fi/VPN/voice) for scalability and security. Maintain monitoring, automate network management, and lead infrastructure projects (e.g., migrations, new site buildouts).
• Security Engineering & Operations: Define and drive security strategies within IT Systems (identity, access, endpoints, networks). Integrate security tools (SSO/MFA, EDR, DLP), enforce access policies, and act as a technical lead during critical security incidents.
• Incident Management & Reliability: Define and implement incident response strategies, lead Post-Incident Reviews (PIRs) to drive corrective action, develop runbooks, and oversee on-call rotations.
• Documentation & Knowledge Management: Define documentation standards (architecture, SOPs, runbooks) and ensure knowledge bases are accurate, comprehensive, and easily discoverable.

What you'll bring

• Extensive experience (typically 8+ years) in IT systems engineering/administration, with significant time in senior/lead roles on enterprise-scale environments.
• Deep expertise in: Core IT systems (identity, collaboration, directory), Endpoint management (MDM/EMM, lifecycle), Network infrastructure (switching, routing, VPN), and Security controls (EDR, SSO/MFA).
• Demonstrated ability to design complex configurations, lead large cross-functional projects, and influence architectural decisions.
• Strong automation mindset and proficiency with scripting/infrastructure-as-code (Python, PowerShell, Terraform).
• Proven track record leading major incidents and PIRs.
• Excellent cross-functional collaboration and communication skills, comfortable engaging all levels.
• Experience in environments with security, regulatory, or audit requirements (SOC 2, SOX).
• A bias toward ownership, documentation, and mentorship.

Nice to have: Experience in a high-growth SaaS or technology company, familiarity with CarGurus tools (Okta, Google Workspace/M365, Jamf, Intune), and experience partnering with Security Engineering and GRC.

ABOUT THE TEAM

The People Analytics team is at the forefront of transforming how we understand and optimize our workforce. We are a dynamic group of analytical thinkers and storytellers who leverage advanced analytics and robust methodologies to create strategic insights from complex HR data. Collaborating closely with HR Business Partners, Program Management Teams, Business Operations, Talent Acquisition and various cross functional stakeholders we provide actionable insights that drive informed decisions across the entire employee lifecycle; from optimizing talent acquisition and development to enhancing engagement and retention. Our work directly shapes a thriving employee experience, fuels organizational growth, and ensures our people strategy is truly data-driven.

ABOUT THE JOB

This role is central to our People Data & Analytics team, where you will be instrumental in building and maintaining the robust data infrastructure that powers our strategic insights. You'll own the full data lifecycle, from ensuring accurate ingestion and integration of diverse HR data sources, to designing, developing, and optimizing data models and pipelines. Your primary objective will be to transform raw, disparate information into clean, reliable, and analytics-ready datasets, empowering our People Analysts and business stakeholders to unlock deeper understanding of our workforce, enhance employee experience, and drive data-driven decision-making. Success in this role requires a strong technical foundation, meticulous attention to data quality, and a passion for crafting efficient data solutions.

WHAT YOU'LL DO

• Design, build, and optimize robust ETL/ELT pipelines to reliably ingest, integrate, and transform diverse people data from various HR systems (HRIS, ATS, LMS, etc.) into our data platform.
• Develop, maintain, and govern scalable and secure data models, schemas, and ontologies specifically for people analytics, ensuring data quality, consistency, and accessibility for downstream consumption.
• Contribute to the strategic design, development, and evolution of our people data platform and tooling, advocating for engineering best practices, automation, and a scalable analytics ecosystem (e.g., leveraging SQLMesh, Iceberg, Flyte).
• Partner closely with People Analysts, HR Business Partners, and other stakeholders to understand their analytical needs and translate them into robust data solutions, providing well-structured, documented, and reliable datasets.
• Implement and monitor data quality checks, identify discrepancies, troubleshoot data issues, and ensure the reliability and integrity of people data across all systems.
• Continuously monitor the performance of data pipelines and models, identifying bottlenecks and implementing solutions to ensure the efficiency and scalability of our people data infrastructure.
• Create and maintain comprehensive documentation for data pipelines, models, and processes, and champion data engineering best practices (e.g., version control, testing, CI/CD) within the team.
• Implement and enforce strict data security measures and ensure all data handling practices comply with internal policies and external regulations (e.g., GDPR, CCPA) related to employee data privacy.
• Collaborate with broader enterprise analytics and data engineering teams to align on data architecture standards, integrate people data with other business domains, and contribute to the overall evolution of the company's data platform.

REQUIRED QUALIFICATIONS

• 5-7 years of progressive experience in Data Engineering, Analytics Engineering, or a similar role focused on building and optimizing data pipelines and data infrastructure.
• Expert-level proficiency in SQL for complex data manipulation and querying, and advanced Python for scripting, data processing, and automation.
• Extensive experience with cloud-based data warehousing solutions (e.g., Snowflake, Google BigQuery, AWS Redshift, Databricks/Delta Lake) and data lake technologies (e.g., AWS S3, Azure Data Lake Storage).
• Deep understanding and proven experience in designing, implementing, and maintaining robust data models (e.g., dimensional modeling, Kimball methodology) for analytical purposes.
• Hands-on experience building and optimizing complex ETL/ELT processes and data pipelines using modern tools such as dbt, Apache Airflow, Flyte, Dagster, or similar orchestration platforms.
• Excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical stakeholders and collaborate effectively across diverse teams.
• Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or a related field.
• Strong technical foundation in data engineering, with expertise in SQL, Python, and experience working with cloud-based data platforms (e.g., AWS, GCP, Azure).

Preferred Qualifications:

• Experience with big data processing frameworks (e.g., Apache Spark, Flink) and advanced data warehousing features like schema evolution or time travel (e.g., Apache Iceberg, Delta Lake).
• Direct hands-on experience with tools mentioned in our stack like Palantir Foundry, SQLMesh, Flyte, or similar cutting-edge data orchestration and transformation platforms.
• Relevant professional certifications from major cloud providers (e.g., AWS Certified Data Analytics - Specialty, Google Cloud Professional Data Engineer).
• Experience with tools like Terraform, CloudFormation, Docker, or Kubernetes for managing data infrastructure and deploying applications.
• Familiarity with integrating data pipelines with leading BI tools (e.g., Tableau, Power BI, Looker) to optimize dashboard performance and data accessibility for end-users.
• Deep expertise working with data from specific enterprise HRIS systems like Rippling, Workday, and Oracle HCM Cloud including their data models and APIs.
• Solid understanding of HR data concepts, metrics, and common HR systems (HRIS, ATS, LMS), with a strong interest in People Analytics.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Massachusetts Salary Range: $187,000 - $253,00

#LI-Remote 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is seeking to hire a Director, Partner Management & Sales Enablement. You will be responsible for leading Nexamp’s third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels. 

The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.

We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.

What you’ll do:  

• Lead Nexamp’s residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
• Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
• Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
• Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
• Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
• Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively. 

What you’ll bring:

• 8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3–5 years in a leadership role.
• Proven track record of scaling and managing third-party vendor sales programs.
• Strong operational background with expertise in process design, systems implementation, and continuous improvement.
• Experience building or leading a sales enablement function — including training programs, playbooks, and rep readiness initiatives.
• Exceptional analytical skills, with advanced ability to interpret data and generate insights.
• Skilled in executive-level communication, negotiation, and vendor relationship management.
• Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
• Experience with Salesforce and advanced Excel/data analysis tools preferred. 
• Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
• Background in community solar or renewable energy industries is preferred.
• Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
• Experience owning LMS platforms and sales training content development is preferred.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because: