The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

Retail Product Development Manager

This role is hybrid to; NYC, Chicago, IL or Boulder, CO HelloFresh Headquarters

In addition to our core direct-to-consumer business, Factor_ has more recently expanded into the retail channel, making our meals available for purchase at brick-and-mortar stores. We are seeking a strategic, data-driven, and highly collaborative Retail Product Development Manager to own Factor_’s Retail Prepared Meals and adjacent food and beverage categories to support growth in this channel. In this pivotal role, you will champion the end-to-end retail product lifecycle—from driving overarching category strategy and formulation management to leading packaging design and continuous portfolio optimization. Acting as the ultimate product expert and a crucial cross-functional linchpin, you will partner seamlessly with Sales, Operations, DTC Product, and Nutrition teams to bridge deep consumer insights with specific retailer needs. Your core objective is to engineer a winning, scalable retail portfolio that commands attention on the shelf, drives exceptional sales velocity for our partners, and builds enduring brand loyalty through relentless, customer-centric innovation.

Key Responsibilities:

• Retail Product Strategy - Develop a winning retail prepared meals range consisting of core year-round SKUs, seasonal skus and may include the development of exclusive retailer ranges. Identify opportunities for expansion into adjacent categories based on retailer needs, white space and consumer research, as well as products available in our portfolio or ripe for development.
• Portfolio Lifecycle Management - Evaluate existing meals, conduct sales performance reviews, leverage online ratings and commentary as well as market trends to optimize our product portfolio by retailer. 
• Formulation & Spec Management - Ensure the retail product range can consistently be offered to retail partners by planning for necessary formulation, ingredient, and packaging changes, owning the spec creation and management process. 
• Packaging Design - Own packaging design for retail products, ensuring alignment with the broader F_ brand and packaging creative guidelines, meeting retailer compliance standards and functionality and appeal on shelf. 
• Sales Support - Support sales and review meetings with retailers as the product expert, sharing performance insights, industry trends, and product strategy and development opportunities.
• Cross-Functional Management - Partner with key members of the product team to ensure a strong understanding of the DTC product strategy, dietary lifestyles, consumer insights, and product development opportunities with the new formats team. Additionally, partner with operations, nutrition, FSQA, sourcing, retail team members, etc. to ensure the successful management of our retail program.

You are…

• A problem solver - You are resourceful and scrappy and aren’t afraid to roll up your sleeves and figure it out. Where a process doesn’t exist, you’ll create one.  
• Curious & Passionate about Product - you are always looking to learn more about the industry, new products and ways we can delight our customers.
• Data-driven to the core and leverage data to make key business decisions. 
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work, documenting new processes.
• A project manager - You have excellent project management skills leading groups, as well as a demonstrated ability to meet deadlines and complete deliverables on time.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems.
• Highly collaborative - You enjoy working collaboratively with cross-functional teams to get things done.

At a minimum, you have...

• Bachelor degree in Business Administration or other relevant field of study.
• Minimum of 5 years of relevant experience with a background in physical product management, category management, product marketing or strategic sourcing across food/food tech or CPG industries.
• Strong preference for experience within CPG or retail product development.
• Fluent in Google Suite applications (especially sheets & slides), tableau, Gemini and an ability to quickly learn and leverage a range of other databases and tech tools. 
• Familiarity with retail data platforms (NIQ, SPINS, or Circana/IRI) to track category performance and support buyer conversations.
• Ability to successfully manage multiple cross-functional stakeholders as well as to present to executive level colleagues.
• Success in collaborating with cross-functional teams to get things done
• Travel: <10%

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

Operations Associate Schedule 

Part-Time non-exempt associates are expected to have open availability, 5 days a week, up to 30 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Chicago, IL. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $19.00- $23.00/ hour in Naperville, IL. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $21.00- $25.00/ hour in Chicago, IL. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

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P24882

Position Overview 

Align offers a wide variety of services centered around the data center white space.  We are a technology solution provider specialized in data center white space design and fit outs. Our services include designing layouts, overhead support systems (to support cable pathways and electrical systems), power striping and redundancy planning for distribution from PDUs to cabinet receptacles, conduit pathways, and low voltage structured cable infrastructure. 

We are seeking an experienced Safety Manager to provide dedicated safety leadership for our data center construction operations. This role ensures that all project activities are planned and executed safely, aligning with our safety management system, regulatory requirements, and client expectations. The ideal candidate brings a strong background in construction safety, especially in high-risk, MEP-heavy, or critical facility environments, and is passionate about preventing serious incidents and driving continuous improvement.   

• This is a full-time position offering a base salary commensurate with experience, comprehensive benefits, paid time off, paid training, and performance-based bonuses.  
• The location for this position is flexible, but we prefer candidates located near these offices: Plano TX, Chicago IL, and Phoenix AZ.   
• Candidates should be open to travel outside the region as needed. 

Responsibilities

• Partner with Data Center Design, Procure and Build leadership, project teams, subcontractors, and clients to support safe work planning and execution  
• Maintain a strong daily presence in the field through safety walks, observations, and coaching conversations  
• Lead and support pre-task planning (JHAs/JSAs), ensuring high-risk work is reviewed and controlled before execution  
• Conduct site inspections, audits, and verification of control measures; ensure timely corrective actions  
• Track and drive closure of safety observations, corrective actions, and near-miss follow-ups  
• Lead or support incident and near-miss investigations, including root cause analysis and corrective actions  
• Develop and deliver safety training and toolbox talks tailored to site-specific risks  
• Monitor and influence high-risk work activities (electrical, LOTO, working at heights, confined space, lifting operations)  
• Track and report safety metrics, trends, and leading indicators to project leadership 
• Partner with clients on safety expectations, coordination, and sitewide initiatives 

Required Qualifications

• Partner with Data Center Design, Procure and Build leadership, project teams, subcontractors, and clients to support safe work planning and execution  
• Maintain a strong daily presence in the field through safety walks, observations, and coaching conversations  
• Lead and support pre-task planning (JHAs/JSAs), ensuring high-risk work is reviewed and controlled before execution  
• Conduct site inspections, audits, and verification of control measures; ensure timely corrective actions  
• Track and drive closure of safety observations, corrective actions, and near-miss follow-ups  
• Lead or support incident and near-miss investigations, including root cause analysis and corrective actions  
• Develop and deliver safety training and toolbox talks tailored to site-specific risks  
• Monitor and influence high-risk work activities (electrical, LOTO, working at heights, confined space, lifting operations)  
• Track and report safety metrics, trends, and leading indicators to project leadership 
• Partner with clients on safety expectations, coordination, and sitewide initiatives 

Preferred Qualifications

• Experience managing safety programs at site or organizational level  
• Bilingual (English + Spanish or Russian) 

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

Position Overview  

Align offers a wide variety of services centered around the data center white space. We are a technology solution provider specialized in data center white space design and fit outs  Our services include designing layouts, overhead support systems (to support cable pathways and electrical systems), power striping/redundancy planning for distribution from PDU’s to cabinet receptacles, conduit pathways, and low voltage structured cable infrastructure.  As a Data Center Construction Project Manager, you will guide the build of electrical and mechanical distribution from the upstream critical equipment for delivery to compute/storage/network infrastructures. This role is to understand the design intent and customer expectations and will be responsible for making it happen! You will be onsite daily interacting with the construction trades/sub contractors and will be directly responsible for managing schedule/QC in the field.     

• This is a full-time salaried position offering competitive compensation, comprehensive benefits, paid time off, paid training and performance-based bonuses.  
• This position is based in the Chicago / Elk Grove area and will work onsite for local data center projects. Some overnight travel outside of the area on an as needed basis. 
• This is a full-time salaried position offering a base range of $110,000 - $150,000 (commensurate with experience), comprehensive benefits, paid time off, and paid training.

Responsibilities 

The Data Center Construction Manager will be responsible for project management and oversight of construction related activities as they relate to new builds or capital projects which includes the ownership of the project scope, quality, schedule, and budget. Some of the typical daily tasks of the Construction Project Manager:   

• Directly interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases 
• Monitor the progress of each project through updated schedules, communicates changes and manages client expectations - identify and negotiate time extensions where justified and allowed 
• Construction project management for specific initiatives aimed at increasing the resiliency of our data centers 
• Resolve scope problems with subcontractors and union labor 
• Construction document management including submittal review, RFI’s, change orders, and invoicing 
• Construction project quality control 
• Record and report key construction metrics to team members and management. 
• Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures   

Required Qualifications 

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science OR 5+ years of related construction management experience in lieu of a degree 
• 5+ years of experience in construction management of large, complex mission critical projects involving large-scale mechanical, electrical and plumbing (MEP) plants – Some Data Center Construction experience is preferred 
• Strong general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution 
• Possess strong documentation skills, clear written and verbal communication skills, and ability to use data to justify conclusions 
• Able to read and interpret construction specifications and drawings for all disciplines 
• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA 
• Must be able to work onsite at local projects in the Chicago area regularly and be available for occasional travel on an as needed basis 

Preferred Qualifications 

• Understand electrical and mechanical principles relating to data centers 
• Experience with Procore or similar project management software 
• Knowledge of the local subcontractor and union labor market (the quality of their work) and relations with local low voltage, electrical and mechanical contractors is strongly preferred
• Experience directly related to the design or construction of data centers/critical infrastructure or large scale mechanical and electrical plants 
• Value engineering: proven ability to reduce costs through creative solutions with no impact on quality and reliability (new designs, technology, or construction methods). 
• Experience with power management and power monitoring systems. 
• Certifications such as Professional Engineer (PE), LEED, and/or Certified Construction Manager (CCM)   

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

Tier3

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

As a Technical Customer Success Manager, Enterprise, you will own the post-sale relationship for a portfolio of Syndigo’s largest and most strategic customers, with a primary focus on our Ratings & Reviews (UGC) solution, while supporting broader Syndigo solutions over time.

You will serve as a trusted advisor to executive stakeholders, driving measurable business outcomes, product adoption, retention, and expansion across complex, multi-threaded accounts. This role blends strategic account leadership with hands-on program execution, ensuring customers realize clear ROI and long-term value.

You will manage a book of business of approximately 15-25 customers, developing deep partnerships through a strong understanding of each customer’s business objectives, digital commerce strategy, and content performance goals.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 4+ years of experience in Customer Success, Account Management, or related SaaS roles
• Experience managing a book of business in the $2–$3M ARR range 
• Excel competency and knowledge of HTML, CSS, JSON
• Experience managing complex accounts with measurable success in retention and growth
• Experience working cross-functionally in fast-paced, high-growth environments
• Strong ability to communicate technical concepts and troubleshoot platform-related challenges
  
• Proven ability to drive product adoption and articulate ROI to executive stakeholders
• Experience with Ratings & Reviews, UGC, or digital commerce solutions (preferred but not required)
• Familiarity with tools like ChurnZero, Salesforce, or similar platforms (preferred but not required)
• Knowledge of the CPG or retail industry (preferred but not required)
• Familiarity with Tableau, Power BI or some other business analytics platform (preferred but not required)

The Role 

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer experiences. You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development. The Assistant General Manager role puts you on a fast-track to growth and is a developmental step to General Manager.

Responsibilities 

Operations 

• Manage and oversee the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
• Motivate team members to execute programs, initiatives, and regionalized in-store promotions effectively.
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
• Maintain appropriate cash management, handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets.

Experience 

• Coach and motivate Team Members to consistently deliver memorable, positive in-store customer experiences. 
• Lead by example and set the rhythm for effective “Leader on Duty” (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey. 
• Execute a seamless omni-channel customer experience and lead teams to deliver consistency across in-store, drive-thru, curbside & delivery. 
• Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic. 
• Serve as a liaison to the local community and support community outreach events and initiatives. 

People 

• In partnership with the General Manager, build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. 
• Support a culture of engagement and performance through coaching, feedback, and recognition.  
• Motivate dispensary team to exceed revenue targets and key metrics, with an emphasis on team member behaviors, service techniques and product knowledge. 
• Execute hourly scheduling to align with business needs, hours targets, and team member availability. 
• Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. 
• Develop Leaders and Team Member talent and effectively address performance issues on a timely basis.
• Perform other duties as needed. 

Qualifications

• At least three years of managing teams in a retail setting, specifically with POS business operations
• Cannabis experience preferred
• Inventory control experience preferred
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible and dependable attendance.  
• Must be 21 years or older. 
• Must pass any and all required background checks. 
• Must possess valid driver’s license or state ID. 
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws. 

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills. 
• Meet timelines consistently and be able to effectively work under pressure. 
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. 
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. 
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email 
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. 
• Adapts and thrives in a demanding, fast-paced environment 
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)  

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

Our Mission: To promote well-being through the power of cannabis.

• We’re humble—We prefer quiet confidence and don’t shout about our success.
• We’re hardworking—We put our heads down and get the job done.
• We’re grateful—Working in our industry is a privilege and an act of service.
• We’re transparent—Honest and open communication keeps us healthy as an organization.
• We’re collaborative—And believe good ideas can come from anywhere.
• We have a growth mindset—One that’s grounded in well-being.

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.

We can't wait to meet you.

Company Name: IG US Holdings, Inc.
Role: Lifecycle Marketing Manager
Location: Chicago, IL - Hybrid 3 days/week in office

We're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. 

You'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs. 

What You’ll Do: 

Strategy & Execution 

• Develop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime value 
• Own acquisition, activation, engagement, retention, and win-back targets across the customer journey 
• Plan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messaging 
• Design and deploy automated campaigns leveraging behavioral triggers and lifecycle stage 
• Manage marketing automation platforms and ensure seamless integration with our tech stack

Optimization & Analytics 

• Manage a rigorous CRO and experimentation roadmap to optimize full-funnel program performance 
• Define success metrics and KPIs, monitor performance, and deliver regular readouts to leadership 
• Use data analytics tools to derive actionable insights and drive continuous improvement 
• Build sophisticated customer segmentation and personalization strategies at scale

Leadership & Collaboration 

• Lead and mentor a team of up to 3 lifecycle marketing professionals 
• Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goals 
• Work with Creative to develop compelling messaging and assets that resonate with traders 
• Coordinate with Compliance to ensure all communications meet regulatory requirements 
• Present channel strategy and campaign results to cross-functional partners and executive leadership 

Who You Are: 

• 5-7 years of lifecycle marketing experience building and scaling lifecycle programs 
• 3+ years of people management experience 
• Expert-level proficiency with marketing automation platforms 
• Proven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) 
• Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologies 
• Deep experience with customer segmentation and personalization at scale 
• Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes 
• Strong project management skills managing multiple concurrent campaigns 
• Excellent communication and presentation skills 
• Experience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance 
• Demonstrated ownership mindset with ability to execute end-to-end with autonomy 

Preferred Experience

• Background in fintech, trading platforms, or financial services 
• Experience in regulated industries (FinTech, Wealth Management) 
• Knowledge of FINRA and SEC marketing requirements 
  

Company Perks + Benefits:    

• Performance Bonuses    
• Stock Purchase Options    
• Medical/Vision/Dental Benefits  
• 401k Plan   
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    
• 10 Paid Sick Days    
• Gym Membership Reimbursement    
• Commuter Benefits    
• Pet Insurance    
• Wellness & Mental Health Programs    
• Charitable Donation Matching    
• Two Paid Volunteer Days Off    
• Daily catered lunch when in the office    
• Full kitchen with snacks and beverages    
• In-building gym    
• Shuttle to/from Metra    

Salary Range: $120,000 - $148,000
The actual salary offered will be based on the candidate's level of experience and qualifications. 

Discretionary Performance Bonus: 8-12% of base salary based on individual and company performance.

About IGNA + tasty 
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. 

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. 
 
Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  

tastytrade | tastylive  | tastyfx | tastycrypto  
1330 W Fulton Market, Chicago, IL 60607          

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  

Company Name: IG US Holdings, Inc.
Role: Lifecycle Marketing Manager
Location: Chicago, IL - Hybrid 3 days/week in office

We're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. 

You'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs. 

What You’ll Do: 

Strategy & Execution 

• Develop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime value 
• Own acquisition, activation, engagement, retention, and win-back targets across the customer journey 
• Plan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messaging 
• Design and deploy automated campaigns leveraging behavioral triggers and lifecycle stage 
• Manage marketing automation platforms and ensure seamless integration with our tech stack

Optimization & Analytics 

• Manage a rigorous CRO and experimentation roadmap to optimize full-funnel program performance 
• Define success metrics and KPIs, monitor performance, and deliver regular readouts to leadership 
• Use data analytics tools to derive actionable insights and drive continuous improvement 
• Build sophisticated customer segmentation and personalization strategies at scale

Leadership & Collaboration 

• Lead and mentor a team of up to 3 lifecycle marketing professionals 
• Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goals 
• Work with Creative to develop compelling messaging and assets that resonate with traders 
• Coordinate with Compliance to ensure all communications meet regulatory requirements 
• Present channel strategy and campaign results to cross-functional partners and executive leadership 

Who You Are: 

• 5-7 years of lifecycle marketing experience building and scaling lifecycle programs 
• 3+ years of people management experience 
• Expert-level proficiency with marketing automation platforms 
• Proven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) 
• Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologies 
• Deep experience with customer segmentation and personalization at scale 
• Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes 
• Strong project management skills managing multiple concurrent campaigns 
• Excellent communication and presentation skills 
• Experience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance 
• Demonstrated ownership mindset with ability to execute end-to-end with autonomy 

Preferred Experience

• Background in fintech, trading platforms, or financial services 
• Experience in regulated industries (FinTech, Wealth Management) 
• Knowledge of FINRA and SEC marketing requirements 
  

Company Perks + Benefits:    

• Performance Bonuses    
• Stock Purchase Options    
• Medical/Vision/Dental Benefits  
• 401k Plan   
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    
• 10 Paid Sick Days    
• Gym Membership Reimbursement    
• Commuter Benefits    
• Pet Insurance    
• Wellness & Mental Health Programs    
• Charitable Donation Matching    
• Two Paid Volunteer Days Off    
• Daily catered lunch when in the office    
• Full kitchen with snacks and beverages    
• In-building gym    
• Shuttle to/from Metra    

Salary Range: $120,000 - $148,000
The actual salary offered will be based on the candidate's level of experience and qualifications. 

Discretionary Performance Bonus: 8-12% of base salary based on individual and company performance.

About IGNA + tasty 
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. 

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. 
 
Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  

tastytrade | tastylive  | tastyfx | tastycrypto  
1330 W Fulton Market, Chicago, IL 60607          

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  

ABOUT THE ROLE

As a Peloton Store Manager, you lead sales, operations, and customer experience for your location. Reporting to the District Manager, you lead a performance-driven team where your success is measured by store sales, KPI performance, and payroll management. 

YOUR DAILY IMPACT AT PELOTON

• Own and drive store performance to achieve and exceed sales targets through hands-on leadership
• Drive sales discipline and pipeline health by leveraging CRM tools (Salesforce) to manage leads, ensure timely follow-ups, and convert prospects Members
• Develop and execute sales strategies tailored for retail spaces. Drive performance by engaging customers with compelling, consultative sales techniques
• Demonstrate best-in-class customer interactions and close sales on the floor
• Use financial insights to drive profitability and strategic decision-making
• Build local awareness through grassroots marketing, pop-up activations, local partnerships, and experiential retail strategies
• Recruit, train, and develop a results-driven team that thrives in high-energy selling environments
• Manage store operations, payroll and scheduling guidelines, and visual merchandising standards
• Ensure seamless execution of company policies and procedures while maintaining an inviting, premium store atmosphere

YOU BRING TO PELOTON

• 2+ years of retail management experience
• 2+ years of sales or sales leadership experience
• Familiarity with CRM systems and customer outreach tools
• Proven ability to drive sales, exceed targets, and create high-conversion customer experiences
• Strong leadership abilities with a passion for coaching, team development, and performance management
• Strong communication skills with an ability to build relationships and inspire action
• A genuine passion for health, wellness, and technology, with the ability to inspire a customer-first culture

Physical Requirements

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 50 lbs or more. Additionally, this position involves the ability to demonstrate Peloton products and engage with customers to physically trial the in store experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our base salary is just one component of Peloton’s competitive total rewards strategy, which also includes eligibility to earn incentive compensation according to applicable criteria, an Employee Stock Purchase Plan, and other region-specific health and welfare benefits.

Company: IG US Holdings, Inc. 
Role: Affiliate Relationships Manager 
Location: Chicago, IL – Hybrid (3 days/week in office)

The Affiliate Relationships Manager is a revenue accelerator, who will help grow the tasty brand through third-party relationships. You will own the affiliate marketing channel end-to-end, building the operational infrastructure, and scale what works.  

Additionally, you will also support the business leaders in managing our broader strategic relationships, helping coordinate and track deliverables and marketing goals across a set of larger platform integrations, exchange relationships, and co-marketing initiatives with other industry participants. You will get meaningful exposure and the opportunity to grow in scope as the program matures. 

This is a high impact role designed for someone who is hungry, executes relentlessly, and excited to contribute to our next phase of growth. 

What You’ll Do: 

Affiliate Program Operations & Analytics 

• Serve as the primary point of contact and relationship owner for our entire portfolio of affiliate relationships 
• Manage end-to-end program operations which involve affiliate onboarding, contract execution, and payout processing 
• Own affiliate-level analytics such as tracking CPFA, customer segment distribution, revenue contribution, and ROI across the full portfolio 
• Identify optimization levers within existing relationships and execute on them 
• Scout, evaluate, and onboard affiliates across influencers, publishers, investor education companies, financial content creators, and adjacent platforms  
• Build and maintain the operational infrastructure that makes the program scalable by standardizing tracking, documentation, onboarding processes, and reporting cadences 
• Interact cross-functionally with Legal and Compliance on content and contract approvals, Marketing on campaigns and creative assets, and Data on customer quality measurement and reporting 

Strategic Partnership Support 

• Provide coordination and execution support on larger strategic partnerships 
• Manage cross-functional coordination for select partner workstreams, keep stakeholders aligned and deliverables on track 
• Help develop partner-facing materials and maintain relationship infrastructure as needed 

Who You Are: 

• 4-6 years of experience in affiliate marketing, performance marketing, or partnership-driven growth with demonstrated track record of scaling programs and delivering measurable results 
• Excellent communicator and natural relationship manager who builds trust easily and can represent tasty professionally across a range of relationship types 
• Strong analytical skills and proficiency with data analysis and performance optimization 
• Comfortable operating in fast-faced, cutting edge environments ideally in a startup or growth-stage company where structure is being developed and new ideas are being tested on an ongoing basis 
• Experience using affiliate management platforms such as Impact Radius is a plus but not a requirement 
• Having a network within the fintech, retail brokerage, futures or financial media space that you can activate quickly is a plus but not a requirement 
• Familiarity with FINRA/NFA compliance requirements is plus but not a requirement
  
• Must be willing to obtain your SIE and Series 7 licenses upon hire if not already acquired

Company Perks + Benefits:    

• Performance Bonuses    
• Stock Purchase Options    
• Medical/Vision/Dental Benefits  
• 401k Plan   
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    
• 10 Paid Sick Days    
• Gym Membership Reimbursement    
• Commuter Benefits    
• Pet Insurance    
• Wellness & Mental Health Programs    
• Charitable Donation Matching    
• Two Paid Volunteer Days Off    
• Daily catered lunch when in the office    
• Full kitchen with snacks and beverages    
• In-building gym    
• Shuttle to/from Metra    

Salary Range: $95,000 - $125,000
The actual salary offered will be based on the candidate's level of experience and qualifications. 

Discretionary Performance Bonus: 8-12% of base salary based on individual and company performance. 

About IGNA + tasty 
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. 

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. 

Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  

tastytrade | tastylive  | tastyfx | tastycrypto  
1330 W Fulton Market, Chicago, IL 60607          

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  

Company: IG US Holdings, Inc. 
Role: Affiliate Relationships Manager 
Location: Chicago, IL – Hybrid (3 days/week in office)

The Affiliate Relationships Manager is a revenue accelerator, who will help grow the tasty brand through third-party relationships. You will own the affiliate marketing channel end-to-end, building the operational infrastructure, and scale what works.  

Additionally, you will also support the business leaders in managing our broader strategic relationships, helping coordinate and track deliverables and marketing goals across a set of larger platform integrations, exchange relationships, and co-marketing initiatives with other industry participants. You will get meaningful exposure and the opportunity to grow in scope as the program matures. 

This is a high impact role designed for someone who is hungry, executes relentlessly, and excited to contribute to our next phase of growth. 

What You’ll Do: 

Affiliate Program Operations & Analytics 

• Serve as the primary point of contact and relationship owner for our entire portfolio of affiliate relationships 
• Manage end-to-end program operations which involve affiliate onboarding, contract execution, and payout processing 
• Own affiliate-level analytics such as tracking CPFA, customer segment distribution, revenue contribution, and ROI across the full portfolio 
• Identify optimization levers within existing relationships and execute on them 
• Scout, evaluate, and onboard affiliates across influencers, publishers, investor education companies, financial content creators, and adjacent platforms  
• Build and maintain the operational infrastructure that makes the program scalable by standardizing tracking, documentation, onboarding processes, and reporting cadences 
• Interact cross-functionally with Legal and Compliance on content and contract approvals, Marketing on campaigns and creative assets, and Data on customer quality measurement and reporting 

Strategic Partnership Support 

• Provide coordination and execution support on larger strategic partnerships 
• Manage cross-functional coordination for select partner workstreams, keep stakeholders aligned and deliverables on track 
• Help develop partner-facing materials and maintain relationship infrastructure as needed 

Who You Are: 

• 4-6 years of experience in affiliate marketing, performance marketing, or partnership-driven growth with demonstrated track record of scaling programs and delivering measurable results 
• Excellent communicator and natural relationship manager who builds trust easily and can represent tasty professionally across a range of relationship types 
• Strong analytical skills and proficiency with data analysis and performance optimization 
• Comfortable operating in fast-faced, cutting edge environments ideally in a startup or growth-stage company where structure is being developed and new ideas are being tested on an ongoing basis 
• Experience using affiliate management platforms such as Impact Radius is a plus but not a requirement 
• Having a network within the fintech, retail brokerage, futures or financial media space that you can activate quickly is a plus but not a requirement 
• Familiarity with FINRA/NFA compliance requirements is plus but not a requirement
  
• Must be willing to obtain your SIE and Series 7 licenses upon hire if not already acquired

Company Perks + Benefits:    

• Performance Bonuses    
• Stock Purchase Options    
• Medical/Vision/Dental Benefits  
• 401k Plan   
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    
• 10 Paid Sick Days    
• Gym Membership Reimbursement    
• Commuter Benefits    
• Pet Insurance    
• Wellness & Mental Health Programs    
• Charitable Donation Matching    
• Two Paid Volunteer Days Off    
• Daily catered lunch when in the office    
• Full kitchen with snacks and beverages    
• In-building gym    
• Shuttle to/from Metra    

Salary Range: $95,000 - $125,000
The actual salary offered will be based on the candidate's level of experience and qualifications. 

Discretionary Performance Bonus: 8-12% of base salary based on individual and company performance. 

About IGNA + tasty 
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. 

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. 

Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  

tastytrade | tastylive  | tastyfx | tastycrypto  
1330 W Fulton Market, Chicago, IL 60607          

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  

Position: Temporary Store Manager

Contract Dates: 06/08/2026 - 04/11/2027 (subject to change)

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Store Manager

As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you – they're a way of life.

As the Store Manager, you're responsible for: 

• Recruiting your team
• Training and developing your management team
• Training and developing your team on brand, product, and service

You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers – it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.

Responsibilities:

Sales & Customer  Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
• Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.

Team Leadership:

• Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
• Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
• Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns. 
• Recruitment and Selection: forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.

Operational Excellence:

• Policies and Procedures: prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
• Stock and Inventory: Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget. 
• Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time, and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.

Qualifications:

Required:

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management

• Excellent listening and communication skills  
• Excellent analytical, critical thinking and troubleshooting skills.  
• Excellent organization and time management skills  

• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback.
• Strong record of accomplishment of developing retail staff careers.
• Proficient in excel, Microsoft suit, and adaptable to other systems as required. 
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color,  gender identity or expression,  sexual orientation, ancestry,  ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Position: Temporary Store Manager

Contract Dates: 06/08/2026 - 04/11/2027 (subject to change)

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Store Manager

As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you – they're a way of life.

As the Store Manager, you're responsible for: 

• Recruiting your team
• Training and developing your management team
• Training and developing your team on brand, product, and service

You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers – it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.

Responsibilities:

Sales & Customer  Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
• Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.

Team Leadership:

• Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
• Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
• Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns. 
• Recruitment and Selection: forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.

Operational Excellence:

• Policies and Procedures: prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
• Stock and Inventory: Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget. 
• Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time, and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.

Qualifications:

Required:

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management

• Excellent listening and communication skills  
• Excellent analytical, critical thinking and troubleshooting skills.  
• Excellent organization and time management skills  

• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback.
• Strong record of accomplishment of developing retail staff careers.
• Proficient in excel, Microsoft suit, and adaptable to other systems as required. 
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color,  gender identity or expression,  sexual orientation, ancestry,  ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

The Role 

The Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management. This position requires a motivated, dedicated and personable IT professional capable of managing multiple projects and support requests with minimal supervision. The manager will mentor and guide junior team members, fostering a collaborative and growth-oriented environment. 

This is a remote position, but Chicagoland area candidates are preferred. Service Desk Analysts operate in a 12x7x365 model across all US time zones, so the role requires night and weekend support as needed. 

Responsibilities 

• Lead and manage the IT Service Desk team, ensuring timely and effective resolution of IT support requests. 

• Develop and implement SLAs and KPIs to measure and improve support efficiency. 

• Provide coaching, training and mentorship to Service Desk staff to enhance their technical and customer service skills. 

• Oversee ticketing system management, ensuring proper categorization, prioritization and escalation of incidents. 

• Implement knowledge management strategies, including self-service resources, to enhance end-user support. 

• Define, implement and continuously improve IT service management processes based on ITIL frameworks. 

• Ensure high-quality IT services are delivered consistently across the organization. 

• Monitor service performance and identify areas for improvement to enhance end-user satisfaction. 

• Collaborate with IT leadership to align service delivery with business objectives and technology roadmaps. 

• Manage IT service incidents, problems and changes to minimize disruption to business operations. 

• Develop and enforce IT policies and procedures related to service desk operations and service delivery. 

• Lead IT audits and risk assessments related to service support functions. 

• Ensure the end-to-end customer experience, acting as a single point-of-contact for escalated issues. 

• Monitor and respond to issues via our Service Desk ticketing system. 

• Proactively and reactively address alerts from our system monitoring platform. 

• Communicate effectively during outages and priority incidents, ensuring stakeholders are informed and updated. 

• Mentor and train junior IT Service Desk Analysts, sharing knowledge and best practices. 

• Occasionally visit retail stores and grow/manufacturing facilities for general maintenance and incident response. 

• Support overall information systems planning, implementation and administration in a variety of IT functional areas. 

• Follow internal procedures and guidelines to troubleshoot and resolve IT issues across different systems and technologies, including hardware, software and networks. 

Qualifications  

• 4+ years of experience in IT service management, with at least 2 years in a leadership role. 

• Strong knowledge of ITIL frameworks; ITIL certification (Foundation or higher) is preferred. 

• Experience with IT Service Management platforms. 

• Strong leadership, team management and customer service skills. 

• Excellent problem-solving abilities and a proactive approach to IT service improvement. 

• Experience managing vendors, contracts, and SLAs. 

• Excellent judgment and the ability to operate with little oversight. 

• Resourceful and responsive to employee’s needs, with excellent communication skills, both written and verbal. 

Additional Requirements 

• Bachelor’s degree in information technology, Computer Science or a related field (or equivalent experience).
• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 

#LI-HYBRID

Title: Sr. Brand Manager

Location: Chicago, IL

Job Type: FT | Exempt

About the Role:  

We’re searching for an entrepreneurial Senior Brand Manager ready to own and elevate two budding flower brands in our cannabis portfolio. This is a high-impact role for a strategic marketer who thrives on building brands and driving growth in a fast-paced, highly regulated industry. In this role, you’ll be given room to operate with autonomy, acting as a true brand owner, to shepherd these brands into their next chapter of growth and turn them into true icons within the category.

What You’ll Do: 

In this pivotal role, you will:

• Lead Brand Strategy & Positioning: Develop and implement comprehensive go‑to‑market plans for each flower brand, defining unique identities and distinct positioning within a competitive landscape. 
• Drive Integrated Programs: Oversee multi‑channel marketing initiatives—including digital, in‑store, events, influencers, and PR—to ignite consumer awareness and preference across all touchpoints. 

• Digital Brand Presence: Oversee website content, social media strategy, and eCommerce optimization to strengthen digital engagement.
• Physical Brand Presence: Drive in-store activations, merchandising, retail advocacy, and branded swag to create tangible consumer touchpoints.
• Promotional Strain Drop Strategy: Develop and execute promotional plans for new strain launches, ensuring excitement and visibility across channels.

• Own Budget & Performance Metrics: Manage brand-specific budgets, measure ROI, monitor KPIs, and optimize investments based on performance data. 
• Build Cross‑Functional Partnerships: Collaborate closely with creative agencies, sales, operations, and field teams to ensure consistent, regulatory‑compliant brand execution across markets.     

What You’ll Bring:

• 5–7 years of experience in brand management, marketing strategy, or related roles—preferably within CPG or highly regulated industries (e.g., cannabis, alcohol, pharmaceuticals).
• Bachelor’s degree in Marketing, Business, or a related discipline; MBA a plus.
• Proven track record of brand ownership, including developing go-to-market strategies, managing budgets, and leading integrated campaigns.
• Expertise in digital marketing and eCommerce, including social media strategy, content optimization, and performance analytics.
• Experience driving physical brand presence, such as in-store activations, merchandising programs, and promotional events.
• Strong analytical skills—comfortable with market research, trend analysis, and leveraging data to inform decisions.
• Cross-functional leadership skills, with experience collaborating across sales, operations, creative agencies, and field teams.
• Excellent communication and project management abilities, capable of guiding teams with simple, clear communications and meeting deadlines in a fast-paced environment.
• Entrepreneurial mindset: eager to shape and grow emerging brands with creativity and resilience.

Title, level, and compensation commensurate with experience

Title: Sr. Brand Manager

Location: Stamford, CT

Job Type: FT | Exempt

About the Role:  

We’re searching for an entrepreneurial Senior Brand Manager ready to own and elevate two budding flower brands in our cannabis portfolio. This is a high-impact role for a strategic marketer who thrives on building brands and driving growth in a fast-paced, highly regulated industry. In this role, you’ll be given room to operate with autonomy, acting as a true brand owner, to shepherd these brands into their next chapter of growth and turn them into true icons within the category.

What You’ll Do: 

In this pivotal role, you will:

• Lead Brand Strategy & Positioning: Develop and implement comprehensive go‑to‑market plans for each flower brand, defining unique identities and distinct positioning within a competitive landscape. 
• Drive Integrated Programs: Oversee multi‑channel marketing initiatives—including digital, in‑store, events, influencers, and PR—to ignite consumer awareness and preference across all touchpoints. 

• Digital Brand Presence: Oversee website content, social media strategy, and eCommerce optimization to strengthen digital engagement.
• Physical Brand Presence: Drive in-store activations, merchandising, retail advocacy, and branded swag to create tangible consumer touchpoints.
• Promotional Strain Drop Strategy: Develop and execute promotional plans for new strain launches, ensuring excitement and visibility across channels.

• Own Budget & Performance Metrics: Manage brand-specific budgets, measure ROI, monitor KPIs, and optimize investments based on performance data. 
• Build Cross‑Functional Partnerships: Collaborate closely with creative agencies, sales, operations, and field teams to ensure consistent, regulatory‑compliant brand execution across markets.     

What You’ll Bring:

• 5–7 years of experiencein brand management, marketing strategy, or related roles—preferably within CPG or highly regulated industries (e.g., cannabis, alcohol, pharmaceuticals).
• Bachelor’s degreein Marketing, Business, or a related discipline; MBA a plus.
• Proven track record of brand ownership, including developing go-to-market strategies, managing budgets, and leading integrated campaigns.
• Expertise in digital marketing and eCommerce, including social media strategy, content optimization, and performance analytics.
• Experience driving physical brand presence, such as in-store activations, merchandising programs, and promotional events.
• Strong analytical skills—comfortable with market research, trend analysis, and leveraging data to inform decisions.
• Cross-functional leadership skills, with experience collaborating across sales, operations, creative agencies, and field teams.
• Excellent communication and project management abilities, capable of guiding teams with simple, clear communications and meeting deadlines in a fast-paced environment.
• Entrepreneurial mindset: eager to shape and grow emerging brands with creativity and resilience.

Title, level, and compensation commensurate with experience

ABOUT STRONG 

We are STRONG – A Pilates-inspired, cardio-infused, and designed for a full-body workout that is low-impact and high-intensity. Our diverse classes, including ROW, RIDE, and REFORM, are designed to help clients maximize their performance and achieve their fitness goal.

THE ROLE 

We are looking for a Sales Associate who delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach to offering studio memberships, and retail products and services. The Sales Associate builds relationships and translates the mission of STRONG through its product and service offerings. They will have a strong focus on behaviors that drive member acquisition and retention. 

RESPONSIBILITIES 

Guest Experience & New Membership Enrollment 

• Engage with potential members to understand their fitness goals and introduce them to STRONG's offerings. 
• Conduct studio tours, highlighting facilities, services, and amenities tailored to individual needs.  
• Clearly communicate membership options and benefits. 
• Enroll new members using established sales techniques and protocols.  
• Onboard new members effectively and assist with retention activities to drive studio profitability.  

Prospecting & Lead Generation 

• Schedule appointments and follow up on leads and potential new business opportunities.  
• Promote marketing campaigns and special offers to leads and existing members.  
• Manage leads using company software and execute daily outreach activities to maximize conversion.  

Member Experience 

• Collaborate with the Studio Manager to ensure a member-centric experience.  
• Provide a friendly, engaging check-in process and address member inquiries with professionalism and care.  
• Build strong relationships with members and act as a resource for their questions and concerns.  
• Maintain a clean, welcoming, and well-organized studio environment.  

KEY SKILLS & ATTRIBUTES 

• Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others’ success. Establishes trust through shared experiences and meaningful interactions. 
• Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. Uses problem-solving, creativity, and negotiation to drive win-win outcomes. 
• Integrity & Dependability: Reliable, consistent, and true to their word. Acts with honesty, conscientiousness, and high ethical standards. 
• Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. Engaged, positive, and eager to contribute. Strives for excellence, continuously improving to deliver high-impact results. 
• Adaptability & Resilience: Thrives in fast-changing environments, eager to learn, and comfortable navigating ambiguity. Self-motivated with the endurance to tackle challenges head-on. 

MINIMUM REQUIREMENTS

• High school diploma or GED 
• Current AED/First Aid/CPR certification 
• 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building 
• Reliable means of mobility for travel to studio location

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT 

• Must be able to lift up to 50 lbs. 
• Frequent physical activities including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking. 

BENEFITS 

• Commission Eligibility 
• Flexible Work Schedule 
• Free Drop-In Sessions 
• Career Growth Opportunities Within The STRONG Team. 
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees.  
• Supportive Leadership Team 

SALARY: $17/hour 

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

Overview 

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in driving results and delivering memorable, positive consumer experiences. All dispensary activities related to the customer journey, inventory operations, safety & compliance, and team member experience are under your direction. With training, coaching and development, a team of Leaders and Team Members will grow under the General Manager’s leadership. The General Manager serves as an ambassador in delivering lasting social change in our communities.   

Competencies   

• Drives Results: Challenges and inspires a team to exceed results expectations. Consistently executes against company strategy, state regulatory requirements and local operations plans.  
• Adapts to Change: Communicates the “why” to the team and aligns them with the Green Thumb’s Mission, Vision, Values, Priorities, and Behaviors. Is a change champion who helps the team navigate through change. 
• Business Insight: Optimizes outcomes by leveraging data, understanding the story behind the numbers, and translating into behaviors and actions for the team.
• Customer Focus: Leverages data to understand customer needs and acts on it. Improves the consumer journey by increasing efficiency and empowering the team.
• Collaborates: Speaks to people, with actionable and respectful feedback, and coaches others to work collaboratively. Communicates effectively across multiple channels to keep teams in-the-know.
• Values Differences: Prioritizes building diverse teams with a variety of experiences, perspectives, backgrounds and skills. Serves as role model for fostering an environment where differences are encouraged, valued, and supported.
• Develops Talent: Places a high priority on developing people to drive strong performance and achieve career goals. Takes ownership of the employee life cycle and team’s engagement and professional development.   

Responsibilities 

Operations 

• Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations.
• Drive revenue and profit through effective execution of programs, initiatives, and regionalized instore promotions. 
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance. 
• Maintain and enforce cash management handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets. 
• Conduct monthly audits and scorecard business reviews to identify operational inefficiencies and process improvement opportunities

Experience 

• Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences. 
• Ensure “Leader on Duty” (LOD) presence is appropriately scheduled throughout the store. Coach Leaders to actively supervise, recognize team members and redirect behaviors during LOD shifts. 
• Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery. 
• Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic. 
• Serve as a liaison to the local community and support community outreach events and initiatives. 

People 

• Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. 
• Inspire a culture of engagement and performance through coaching, feedback, and recognition.  
• Motivate dispensary team to exceed revenue targets and key metrics, emphasizing team member behaviors, service techniques and product knowledge. 
• Monitor staffing needs and ensure scheduling practices align to store labor goals. Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. 
• Develop Leader and Team Member talent and effectively address performance issues on a timely basis.
• Regular, dependable attendance and punctuality. 
• Perform other duties as needed. 

Qualifications

• Bachelor’s degree or comparable business experience
• At least five years in a supervisory or management role in a retail setting, specifically with POS business operations. 
• Cannabis experience preferred
• Inventory control experience is required
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older. 
• Must pass any and all required background checks. 
• Must possess a valid driver’s license or state ID. 
• Must be and remain compliant with all legal and company regulations for working in the industry.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.  

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and be able to work under pressure effectively. 
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. 
• High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. 
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. 
• Adapts and thrives in a demanding, fast-paced environment 
• Possesses a high level of critical thinking.
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirement

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications, and email 
• Prepare patient and/or customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis.

We’re humble—We prefer quiet confidence and don’t shout about our success.
We’re hardworking—We put our heads down and get the job done.
We’re grateful—Working in our industry is a privilege and an act of service.
We’re transparent—Honest and open communication keeps us healthy as an organization.
We’re collaborative—And believe good ideas can come from anywhere.
We have a growth mindset—One that’s grounded in well-being.

At GTI we believe that our corporate community should reflect the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal-opportunity workplace.

We can't wait to meet you.

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

The Product Manager will play a critical role in shaping the digital shopping experience across Green Thumb Industries (GTI) digital platforms across web, mobile app and kiosk. Reporting to the Director of Product Management, you will own the end-to-end product lifecycle and help shape GTI’s digital roadmap to drive innovation, engagement, and growth. As a cross-functional leader, you will collaborate closely with engineering, UX, digital marketing, site merchandising, and other stakeholders to deliver innovative and high-impact products. You’ll be the voice of the customer, using data and empathy to champion seamless, personalized, and delightful digital journeys as GTI continues to elevate its digital presence in the cannabis space.

This is a remote position but you will be required to work Central Time business hours. 

Responsibilities 

• Maintain and execute a holistic digital product roadmap and prioritize features and enhancements based on business impact, customer data and feedback, and resources availability 
• Own the end-to-end product lifecycle, from ideation and concept development to launch and postlaunch optimization, working with cross-functional teams throughout the process 
• Break down complex, nebulous concepts into clear, actionable Epics and User Stories with detailed acceptance criteria outlining key customer use cases and technical/business dependencies 
• Lead and contribute to AI spec-driven development practices, authoring detailed product specifications with working prototypes that serve as the source of truth for engineering, QA, and cross-functional partners prior to development kickoff 
• Collaborate closely with cross-functional teams, including marketing, merchandising, and engineering, to ensure the successful launch and ongoing maintenance of ecommerce products 
• Continuous monitoring of product feature performance. Identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience 
• Demonstrate technical proficiency in team’s functional area
• Have the natural curiosity to ask inquisitive questions and uncover additional use cases and dependencies
• Stay up-to-date on ecommerce industry trends, technologies, and best practices, and use this knowledge to inform product strategy and development

Qualifications  

• BA/BS undergraduate degree required with experience in eCommerce retail or consumer facing industries. Cannabis industry experience a plus 
• 6+ years of product management experience creating strategic product roadmaps and working with cross-functional teams in a dynamic, fast paced startup like environment 
• Familiarity with spec-driven development practices, with the ability to author comprehensive product specifications that serve as the source of truth for engineering, QA, and cross-functional partners before development begins; candidates with a strong willingness to learn and adopt this approach are encouraged to apply 
• Experience managing products through the full life cycle: ideation, development, experimentation, launch and continuous optimization post-launch 
• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience 
• Demonstrated experience driving revenue growth and improving customer experience for eCommerce consumer products 
• Excellent communication skills, both verbal and written, drives for simplicity and clarity, able to confidently present and influence executive management and stakeholders 
• Experience with ecommerce platforms and tools (e.g., Salesforce Commerce, Shopify, Figma, Contentful, Mixpanel, Tableau, etc.) 
• Experience working with Agile/Kanban and Scrum methodologies and Jira/Confluence

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must be a minimum of 21 years of age 

#LI-REMOTE

The Role 

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer experiences. You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development. The Assistant General Manager role puts you on a fast-track to growth and is a developmental step to General Manager.

Responsibilities 

Operations 

• Manage and oversee the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
• Motivate team members to execute programs, initiatives, and regionalized in-store promotions effectively.
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
• Maintain appropriate cash management, handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets.

Experience 

• Coach and motivate Team Members to consistently deliver memorable, positive in-store customer experiences. 
• Lead by example and set the rhythm for effective “Leader on Duty” (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey. 
• Execute a seamless omni-channel customer experience and lead teams to deliver consistency across in-store, drive-thru, curbside & delivery. 
• Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic. 
• Serve as a liaison to the local community and support community outreach events and initiatives. 

People 

• In partnership with the General Manager, build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. 
• Support a culture of engagement and performance through coaching, feedback, and recognition.  
• Motivate dispensary team to exceed revenue targets and key metrics, with an emphasis on team member behaviors, service techniques and product knowledge. 
• Execute hourly scheduling to align with business needs, hours targets, and team member availability. 
• Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. 
• Develop Leaders and Team Member talent and effectively address performance issues on a timely basis.
• Perform other duties as needed. 

Qualifications

• At least three years of managing teams in a retail setting, specifically with POS business operations
• Cannabis experience preferred
• Inventory control experience preferred
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible and dependable attendance.  
• Must be 21 years or older. 
• Must pass any and all required background checks. 
• Must possess valid driver’s license or state ID. 
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws. 

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills. 
• Meet timelines consistently and be able to effectively work under pressure. 
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. 
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. 
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email 
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. 
• Adapts and thrives in a demanding, fast-paced environment 
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)  

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

Our Mission: To promote well-being through the power of cannabis.

• We’re humble—We prefer quiet confidence and don’t shout about our success.
• We’re hardworking—We put our heads down and get the job done.
• We’re grateful—Working in our industry is a privilege and an act of service.
• We’re transparent—Honest and open communication keeps us healthy as an organization.
• We’re collaborative—And believe good ideas can come from anywhere.
• We have a growth mindset—One that’s grounded in well-being.

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.

We can't wait to meet you.

Who is Green Thumb Industries?

Green Thumb Industries (GTI) is a national cannabis CPG company and retailer dedicated to promoting well-being through cannabis. With operations across the United States and a portfolio of trusted consumer brands, GTI is committed to delivering high-quality products while advancing the responsible growth of the cannabis industry. As one of the leading companies in the space, GTI combines innovation, operational excellence, and customer focus to build some of the most recognized brands in cannabis.

The Program

Green Thumb Industries’ Intern Program offers students meaningful, hands-on experience in the dynamic cannabis industry. Interns are embedded within teams across Marketing, Buying, Supply Chain and Sales, contributing to meaningful day-to-day work and gaining practical exposure to how GTI operates. Each intern will also own a strategic summer project, aligned to our commercial goals, where you will have the opportunity to influence our growing business. Throughout the 12-week program, interns are paired with a dedicated Intern Manager and participate in a thoughtfully curated calendar of professional development and social events.

Program highlights include:

• Touring our cultivation and production facilities
• Joining our sales team for in-market account visits
• Testing and providing feedback on new product innovations
• Attending a live, “real-world” marketing activation

In July, the full intern class comes together for our company-wide Summer Sesh event, an opportunity to connect in person with fellow interns and employees from across the organization. The experience culminates during the final week, when interns present their summer projects to a panel of commercial leaders. This capstone presentation provides each intern the opportunity to showcase their work and receive cross-functional feedback on their ideas, execution plans, and overall delivery.

As an intern, you will:

• Own a strategic summer project tied to revenue growth or operational efficiency
• Present final recommendations to senior leadership
• Receive mentorship from Revenue Team leaders
• Participate in professional development workshops and networking events from Green Thumb leaders across departments including Summer Sesh & Chicago Bud Ball!

Responsibilities

• Support Green Thumb Revenue initiatives to drive brand marketing, digital marketing, buying, sales and supply chain
• Assist with campaign planning, brand activations, and product launches
• Conduct market and competitive research within the cannabis category
• Collaborate with cross-functional teams including design, innovation, retail, and production
• Analyze sales trends and product performance
• Support vendor coordination and product launches

Qualifications 

• Rising Junior or Senior pursuing a Bachelor’s degree in Business, Marketing, Supply Chain, Finance, Analytics, or related field
• Strong analytical and problem-solving skills
• Proficiency in Excel (experience with Tableau, Power BI, or similar tools a plus)
• Ability to manage multiple projects in a fast-paced environment
• Interest in CPG, retail, or regulated industries
• Strong interest in consumer brands and brand storytelling
• Analytical and creative mindset
• Bonus points if:
  • You love brands, retail, or consumer behavior
  • You’ve built something — a project, a club, a small business, or a creative idea
  • You’re excited about shaping a new and evolving industry

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry

 We are hiring a  Seasonal Field Security Supervisor to work as part of a team to support Titan Security residential accounts who have pool attendants during the summer.  This position would require working weekends and 1st/2nd Shift.

Responsibilities for Field Security Supervisors include but are not limited to:

• Conduct regular site visits to Titan residentail locations that provide Pool Patrol during the summer

• Train team members in customer service, and complete quality assurance and compliance procedures and documentation
• Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation
• Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations
• Respond to any escalated security issues or emergency situations appropriately
• Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
• Work a flexible schedule to meet the needs of the business which includes weekends.
• Other duties as assigned

Required Qualifications of Field Security Supervisors:
• Must be at least 21 years of age.
• High School diploma or general education degree (GED)
• 3 years’ experience as an Unarmed or Armed Security Officer or Security Supervisor, or related experience in a customer service industry, like retail or hospitality
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), FOID card, and Driver’s license in good standing, including state accredited training requirements.
• Able to pass pre-employment drug screen and criminal/MVR background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 75+ lbs., completing foot patrols, walking up and down stairs, working in inclement weather
• Proficiency with Microsoft Office software

Preferred Qualifications of Field Security Supervisors:
• Bi-lingual considered a plus.

Pay and Benefits for Field Security Supervisors:
• $24.00 / hour and up based on experience 
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Manager, HR Systems to own and optimize our HR data and systems architecture. This highly visible role is for a strategic, hands-on HR tech leader who thrives in a fast-paced environment, but isn't afraid to get in the weeds. You will manage current HR systems, drive automation and efficiency, and prepare the company for a future Workday migration, enabling the People team to scale effectively.

What you'll do

• Serve as the strategic owner of HR data and systems, driving modernization and preparing for future HRIS migration
• Identify opportunities to leverage AI for automation and to streamline HR processes
• Manage and mentor a team of two direct reports while remaining hands-on with execution
• Partner with IT to build a scalable, sustainable, and future-proof HR systems architecture
• Maintain and optimize current HR platforms (AS400, Dayforce, Dimensions/UKG), ensuring data integrity and operational reliability
• Identify and implement opportunities to automate and streamline HR processes, reducing manual work across the People team
• Lead HR systems projects end-to-end, from gathering requirements to testing and rollout
• Collaborate with cross-functional partners to ensure systems meet business needs and compliance requirements
• Serve as the internal subject matter expert for HR data flows, reporting, and system integrations
• Monitor emerging HR tech trends and recommend tools and solutions to keep Metropolis ahead of the curve

What we're looking for

• Ability to work in-office 4 days a week
• 5+ years experience in HR systems management, with a track record of modernizing HR tech stacks
• Deep technical expertise in HR data architecture, process automation, and system integrations
• Proven leadership experience with the ability to manage, mentor, and inspire a team
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions
• Comfortable working in a fast-paced, high-growth environment with shifting priorities
• Excellent communication and collaboration skills, capable of working cross-functionally with IT, HR, and business stakeholders

While not required, these are a plus:

• Experience with Dayforce, UKG/Dimensions, or similar HRIS platforms 

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $140,000.00 USD to $160,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Hill House is seeking a Part-Time Keyholder to help lead the retail team at our Plaza Del Lago store in Wilmette,IL and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. This is a part-time position with a retail schedule (including weekends).

What You'll Do:

• Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met
• Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually
• Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs
• Support Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displays
• Work in a fast-paced environment with fastidious attention to detail

Who You Are:

• Retail management experience or service industry management background
• Passion for people development and customer experiences
• Self-motivated with exceptional communication and motivational attitude
• High degree of flexibility and initiative
• Embraces a culture of learning and advocacy
• Has lived experiences with people from different backgrounds and diverse teams

The Opportunity :

• Reports to the Sr. Marketing Director for SKS and Builder
• Responsible for the overall guest experience for all trainings and events at the showroom so they meet the Signature Kitchen Suite (SKS) standards of luxury, respect and excellence in addition to identifying the type of program to assign and recommend.
• Responsible for the daily lead captures and requested demos/appointments with showroom digital tools
• Provide regularly scheduled management reports on showroom scheduled/adhoc/private appointments/trainings and daily foot traffic  
• Maintain a positive and productive team environment to encourage team support
• Responsible for the scheduling and team execution of all activities within the showroom
• Ensure products, fixtures, hardware/software tools and workforce policies are up to date
• Must be prepared to be the SKS Brand Ambassador at The Mart and immediately become an appliance and home living solutions subject matter expert (on SKS) to be an integral part of all training activities onsite
• Must be proficient in MS Office (eg. Excel and PPT) and familiar with CRM nomenclature
• Other duties as needed
• Minimum 5 years of experience with a luxury brand, in or related to the appliance industry and/or luxury showroom or luxury retail store experience
• SKS Showroom Hours for Managers: 8:30-5:30 (min) M-F and Saturday

This role is onsite 5 days a week in Hodgkins, IL

About the Role

As a Warehouse Supervisor II for Weee! you will oversee and ensure success with our daily warehouse operations while supervising the staff.  You must be well versed in warehouse management systems and be able to adapt to fast-paced warehouse operations, time management, have a stellar attention to detail, and be knowledgeable in warehouse and inventory terminology (barcodes, SKU’s, etc.). You will also manage and track our product inventory, tools, and equipment maintenance. We are constantly implementing new and efficient methods so we are looking for someone who can help input and own efficiency during quick transitional periods.

Responsibilities

• Report to Warehouse Manager, maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs, operational and company policies and procedures.
• Supervise and direct warehouse staff; put worker safety as a top priority
• Determine staffing levels and assign workload
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
• Control inventory levels by conducting physical counts; reconciling with data storage system
• Contribute to team effort by accomplishing related results as needed
• Hands-on commitment to getting the job done
• Perform daily inspections of warehouse grounds
• Responsible of 5’s discipline on the floor
• Provide any coaching, counseling and disciplining employees as well as providing written performance appraisals for the staff
• Complies with all federal, state and local warehouse regulations by being knowledgeable in current laws; enforcing legal requirements and advising management on any needed and immediate action.
• Safeguard warehouse operations by establishing and monitoring security procedures and protocols.
• Document and updating inventory levels by conducting physical counts; reconciling with data storage systems.
• Maintain physical condition of the warehouse by planning and implementing new design layouts; inspecting warehouse tools and equipment; issuing work orders for repair and requisitions for replacement if needed.
• Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and P&L; initiating corrective actions.
• Schedule and assign warehouse employee work hours that comply with California state labor laws; following up with employee work results and performance.
• Recruiting, orientating and training new warehouse employees in all warehouse safety protocol, OSHA regulations as well as Weee’s company policy.
• Provide any coaching, counseling and disciplining employees as well as providing written performance appraisals for the staff.

Qualifications

• At least 5 years of warehouse experience 
• At least 3 years of leadership and supervisory experience
• Bilingual in Spanish and English preferred
• Able to multitask and manage deadlines in a fast-paced environment. Excellent organizational skills are a must
• Accuracy and attention to detail is a must
• High School diploma or higher degree.

Work Schedule

This 2nd shift starts at 3pm CST. 

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $59,000 - $74,000
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

Golin is a global, award-winning public relations agency that helps companies create change that matters. Together, we discover powerful human truths that bind us, create with bravery, and collaborate inclusively and obsessively. Golin's 1700 global employees operate across 50+ offices worldwide, allowing us to provide our clients with comprehensive solutions for multi-market, regional and global communications programs.

Every agency is talking about AI. At Golin, we are using AI to rewrite the rules of PR. We’re even promising to become the first fully AI-integrated agency. We are committed to upskilling our workforce, democratizing access to tools, and integrating AI into our daily work to maximize the value we deliver to our clients. 

Our expertise ranges from brand-building and cutting-edge digital content to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey through our collaborative G4 Model to deliver maximum impact for clients. Our roster includes many of the largest CPG, retail, food, healthcare technology and consumer service companies in the world.

Manager, Insights & Analytics

You've built dashboards. You've tracked campaigns. You've turned data into PowerPoint slides that nobody reads. Now what?

At Golin, our measurement team doesn't just report numbers, we shape how the industry measures impact. Seven consecutive years as AMEC's Global Measurement Team of the Year isn't luck. It's because our clients depend on us to guide the decisions that drive their business.

This role isn't about cranking out reports in a vacuum. You'll work with teams who expect measurement to drive the work, not validate it after the fact. You'll learn from people who are pushing the boundaries of what earned and social analytics can do. And you'll work on programs where measurement matters, where clients are asking "what do we do now?" not just "how many wins?"

What you'll do:

• Design measurement frameworks against business objectives
• Create reports and dashboards that people actually look at
• Turn social listening, media monitoring, and analytics platforms into strategic insights
• Stay ahead of how AI is changing what's possible in measurement

What you need:

• 3+ years doing earned or social media analytics (agency experience preferred)
• Hands-on experience with Talkwalker, Meltwater or similar monitoring platforms
• Understanding of database and dashboard creation and management
• Ability to translate complex data into clear stories
• Excel/data visualization skills that go beyond basic charts
• Strong communication and project management skills across multiple clients and deadlines
• Genuine curiosity about the why behind the numbers

What you'll get:

• A team who champions people and work
• Room to experiment with emerging tools and methods
• The opportunity to work across different accounts and industries

If you're ready to do measurement work that matters, let's talk.

Salary Range: $55,000 USD - $95,000 USD

Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.

Golin is proud to be an Equal Opportunity/Affirmative Action employer. Golin recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability,  sexual orientation, gender identity, marital status or citizenship status.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. 

2026 GOLIN. All rights reserved. Privacy Policy

JOB SUMMARY

Cresco seeks a Manager, Marketing Technology capable of supporting our corporate and retail marketing initiatives and roadmap as we continue to grow and expand as a company, making necessary adjustments for success, along the way. This role reports directly to the Sr. Director, Retail Technology, and is based out of our headquarters in Chicago, IL with remote options available.

CORE JOB DUTIES 

Daily Sunnyside Operations Support

• Oversee data flow and integrity between marketing systems (CRM, CDP, analytics, ad tech, and content platforms), ensuring consistency and quality across all channels.
• Develop processes for the resolution of technical challenges and client complaints in conjunction with technology owners and operational management.
• Support post-launch maintenance, change management, and user enablement for new systems, including creating process documentation, SOPs, and user guides.
• Resolve or escalate technical issues within defined channels for optimal resolution speed and quality.
• Coordinate cross-functional resources — including engineering, data, and external agencies — to plan, execute, and deliver marketing technology projects on time and within scope.
• Work within our internal ticketing system to resolve, escalate, and deploy solutions to end users and internal team members adhering to all SLA standards.
• Ensure successful adherence to team KPI’s regarding time to resolution, response times, and end user satisfaction.

Sunnyside Technology Solutions Implementation & Project Management 

• Responsible for planning, coordinating and executing technical components of a project.
• Work with the entire information technology team, from engineers to service desk.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

•  Bachelor’s degree in IT Management, Information Systems, business, or a related field from an accredited university or institution or equivalent work experience.
• 3-5 years specifically in IT or Marketing related fields.
• Competent analytical skills and business acumen; analytical thinking, problem-solving; detail-oriented, committed to a high level of accuracy; track record of managing multiple projects concurrently.
• Ability to communicate professionally & effectively to both technical and business teams, across all levels of the organization, with demonstrated ability to interact credibly with executive management.
• Ability to adapt quickly to new and changing business and technical environments.
• Experience with digital transformation and customer experience improvement initiatives a plus. 
• Acquisition due diligence and integration experience a plus.
• Minimal travel required, up to 10% of the time for on-site store support and annual meetings.
• Must have a valid driver's license.

BENEFITS 

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

JOB SUMMARY

The Area Manager oversees a smaller portfolio of Sunnyside® dispensaries within [State] and reports directly to the Regional Director. This role ensures each assigned store operates efficiently, profitably, and in full alignment with Sunnyside’s brand standards and values. 
 
While the Area Manager role mirrors the core responsibilities of a District Manager, it is designed for a more focused group of dispensaries — enabling a hands-on leadership presence, deeper partnership with Store Managers, and stronger community and team engagement. 
 
The Area Manager will drive revenue, compliance, and employee development across their area, fostering a culture rooted in accountability, empowerment, and growth.

WHO YOU ARE

• You are an engaging, collaborative leader who motivates others and builds strong, trust-based relationships. 
• You thrive in dynamic environments, balancing operational excellence with people leadership. 
• You have a passion for coaching and developing Store Managers to achieve both business results and personal growth. 
• You hold yourself and others accountable to the highest standards of integrity, compliance, and customer experience. 

CORE JOB DUTIES 

Leadership & Development

• Build and sustain a high-performing management team through strong selection, onboarding, and coaching practices
• Conduct regular store visits to observe operations, identify gaps, and provide hands-on feedback and development to Store Managers and Assistant Managers.
• Develop, coach, and inspire teams to achieve sales, operational, and compliance goals through ongoing feedback and performance discussions.
• Foster a culture of curiosity, accountability, and continuous improvement. 

Operational Excellence 

• Oversee daily retail operations for assigned dispensaries, ensuring adherence to company standards and regulatory compliance.
• Monitor and analyze store KPIs to identify opportunities in sales, payroll management, and customer satisfaction.
• Collaborate with Store Managers to execute promotions, initiatives, and visual standards that elevate the Sunnyside® customer experience.
• Partner with Compliance, HR, Security, and other internal teams to ensure smooth, compliant operations. 

Financial Management 

• Own P&L performance for assigned dispensaries, including sales growth, expense control, payroll management, and profitability.
• Review and interpret financial data to create action plans that address performance opportunities and drive top- and bottom-line results.

Strategic Partnership 

• Collaborate with the Regional Director on short- and long-term business strategies for the state or region.
• Share insights and feedback from store teams and customers to inform broader retail strategies.
• Partner with Merchandising and Marketing on product launches, promotions, and local marketing activations. 

People & Culture 

• Model Sunnyside’s values of inclusion, authenticity, and professionalism.
• Create a culture of engagement where employees feel valued, supported, and empowered to grow.
• Partner with HR to manage employee relations and succession planning.
• Champion training and leadership development opportunities for all team members. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• 5–7 years of multi-unit Retail Management experience, preferably in a high-growth or highly regulated environment.
• Proven ability to coach, lead, and motivate teams across multiple locations.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication, interpersonal, and organizational abilities.
• Proficiency in Microsoft Office Suite (especially Excel).
• High integrity, adaptability, and accountability in a fast-paced environment.
• Willingness to travel regularly to all assigned locations; occasional travel out of state for meetings or training.
• Flexibility to work evenings, weekends, and holidays as business needs require.

BENEFITS 

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.