IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

Job Summary

The Assistant Project Manager (APM) supports the Project Manager in the day-to-day technical and administrative management of construction projects. In this role, the APM helps coordinate project documentation, scheduling, and communication among project teams, subcontractors, and internal departments. The position provides hands-on exposure to project execution and is designed to build the foundational experience necessary to successfully manage construction projects from preconstruction through closeout.

Primary Responsibilities

• Assist in creating and managing project budget for all assigned projects
• Contact Subcontractors and send out drawings to subs for pricing/contract awarding
• Perform weekly targeted safety inspections across the job to identify and correct hazards on the job
• Complete inspection checklists and review with the project Safety Team
• Manage the procurement process for all trades
• Develop Contract Items List for all trades/packages
• Review returned submittals & comments with Lead PM prior to issuance to subcontractors
• Develop, log, submit, follow up, review responses, distribute & coordinate with other members of the team to ensure responses are shared and the Work adjusted accordingly
• Create update contract and review with Lead PM prior to submitting to subcontractors after Best & Final meetings
• Ensure all documents are returned & initialed (even drawings if applicable)
• Implement cost management program for all trades
• Review and project work in place based each month for all trades, in conjunction with the Project Lead and Lead Superintendent
• Assist Lead/PM team in weekly meetings for all trades
• Produce monthly reports for project financials, schedule, and tracking of all trades

Qualifications

• Bachelor's degree in engineering, Construction Management, or related field preferred
• At least 2+ years’ experience as a Project Engineer/Assistant Project Manager
• Must be able to efficiently multi-task 
• Excellent time management and organizational skills 
• Ability to work well under pressure of deadlines and meet them 
• Demonstrate proficiency in reading commercial construction plans and specifications 

Computer Systems 

• Microsoft Office (Excel, Word, PowerPoint, and Outlook), Timberline (preferred but not required), On-Screen Takeoff (preferred but not required) 

#LI-OnSite

Project Accountant

Company Overview

JRM is one of the top General Contracting and Construction Management Firms with over a decade of trusted experience. Headquartered in New York City with offices in New Jersey, California, and Florida, JRM delivers the highest quality services to clients that include Fortune 500 corporations, respected property owners & developers, major law firms, media & tech firms, leading luxury retailers, renowned hospitality groups, life sciences & healthcare organizations, and financial services firms.

As an employee-owned company, JRM knows that dedicated, accomplished employees are the heart of any successful enterprise. We are always looking to add passionate personnel to our teams across the US.

Job Summary

The Project Accountant is responsible for concurrent Core & Shell and Interior projects and will act as liaison between accounting and project management ensuring accurate and consistent billing and financial reporting.

Responsibilities and Duties

• Monitor project progress by processing & reviewing subcontractor AIAs with full understanding for accuracy.
• When required, attend pencil meetings with Owner and Architect to ensure proper and accurate pay application per client contractual terms.
• Coordinate subcontractor invoices and payments per contract terms and enter in the system.
• Review and process Accounts Payable for General Conditions, General Requirement invoices in addition to Trade Work in Place.
• Review and interpret client contracts, subcontractor documents, payment terms, Insurance, Bond requirements, Contingency, Fee calculations, Florida Subcontractor Lien Laws Notice to Owner, and Waiver Requirements.
• Generate Billings, Timberline, and future ERP System generated billings and Multi Tab Excel billings. Prepare full backup requirements as requested by client and Contractual Agreement, IE Payroll, Labor, General Conditions, General Requirements, Technology Cost, Trade WIP, Materials Stored Cost and Conditional and Unconditional Waivers.
• Review and process Accounts Receivable and respond to client & vendor billing inquiries.
• Assist in monitoring cash flow and communicate with PM/PX on tracking Accounts Receivables.
• Assist with Cashflow Forecast and Project Forecast for Finance Team.
• Analyze projects; generate job costing reports to provide meaningful input to project teams.
• Review of sub-contractors’ statements and reconciliation of variances.

Qualifications and Skills

• Bachelor’s degree in accounting, Finance or Related field,
• At least 5 years of prior relevant experience working in Project Accounting for a Construction company handling Core and Shell Ground up Construction.
• Commonly used concepts, functions, practices, and procedures within the construction field including cost coding and pricing, purchase orders, etc.
• Clear understanding of contract types (Construction Manager as Agent, Guaranteed Maximum Price (GMP) Lump Sum, Cost Plus.
• Exceptional organizational skills with ability to manage multiple construction projects and activities.
• Must be proactive in communication with Upper Management, Project Team, and Subcontractors.
• Strong attention to detail and well-developed analytical skills.
• Ability to provide Unparallel Client Service and support to Project Team.

Computer Systems

• Excellent computer literacy including experience with Microsoft Office product applications (ex. Excel, Word, Outlook, Power Point) 

• Strong Excel Skills (Xlookup’s, Sumifs, Multi tab Excel Worksheets)

Job Summary 

We are seeing an experienced Project Manager with a background in ground up/school construction. This individual is responsible for leading a project construction team or assigned team and oversee the overall management of assigned project direction, planning, completion and financial outcome. This role is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as have strong communication and team building skills.

Responsibilities

• Manage and/or coordinate personnel and resources for the project
• Assist with preconstruction efforts
• Manage all aspects of the project from inception through completion
• Prepare and execute company development and construction plan
• Prepare trade contracts and bid packages, as well as oversee the procurement process
• Oversee the shop drawing, submittal and construction coordination process
• Plan and coordinate the project in conduction with the Superintendent
• Oversee performance of project including, project status, schedule, cost control, change management systems
• Maintain relationships designers, consultants, vendors and subcontractors
• Attend and lead project meetings, including progress, pre-construction and pre-award
• Impeccable attention to detailed documentation protocols
• Review inspection and test data for compliance with specifications
• Develop and maintain site logistics plan, in coordination with Superintendent
• Oversee all site safety programs in conjunction with safety consultants and Superintendent

Qualifications and Skills

• Requires Engineering, Construction Management or related bachelor’s degree, OR possess equivalent years of related experience.
• Requires 5+ years of experience in Core/shell and Interior construction
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project and Timberline

#LI-OnSite

Job Summary 

We are seeing an experienced Project Manager with a background in ground up construction. This individual is responsible for leading a project construction team or assigned team and oversee the overall management of assigned project direction, planning, completion and financial outcome. This role is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as have strong communication and team building skills.

Responsibilities

• Manage and/or coordinate personnel and resources for the project
• Assist with preconstruction efforts
• Manage all aspects of the project from inception through completion
• Prepare and execute company development and construction plan
• Prepare trade contracts and bid packages, as well as oversee the procurement process
• Oversee the shop drawing, submittal and construction coordination process
• Plan and coordinate the project in conduction with the Superintendent
• Oversee performance of project including, project status, schedule, cost control, change management systems
• Maintain relationships designers, consultants, vendors and subcontractors
• Attend and lead project meetings, including progress, pre-construction and pre-award
• Impeccable attention to detailed documentation protocols
• Review inspection and test data for compliance with specifications
• Develop and maintain site logistics plan, in coordination with Superintendent
• Oversee all site safety programs in conjunction with safety consultants and Superintendent

Qualifications and Skills

• Requires Engineering, Construction Management or related bachelor’s degree, OR possess equivalent years of related experience.
• Requires 5+ years of experience in Core/shell and Interior construction
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project and Timberline

#LI-OnSite

Job Summary 

We are seeing an experienced Project Manager with a background in ground up construction. This individual is responsible for leading a project construction team or assigned team and oversee the overall management of assigned project direction, planning, completion and financial outcome. This role is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as have strong communication and team building skills.

Responsibilities

• Manage and/or coordinate personnel and resources for the project
• Assist with preconstruction efforts
• Manage all aspects of the project from inception through completion
• Prepare and execute company development and construction plan
• Prepare trade contracts and bid packages, as well as oversee the procurement process
• Oversee the shop drawing, submittal and construction coordination process
• Plan and coordinate the project in conduction with the Superintendent
• Oversee performance of project including, project status, schedule, cost control, change management systems
• Maintain relationships designers, consultants, vendors and subcontractors
• Attend and lead project meetings, including progress, pre-construction and pre-award
• Impeccable attention to detailed documentation protocols
• Review inspection and test data for compliance with specifications
• Develop and maintain site logistics plan, in coordination with Superintendent
• Oversee all site safety programs in conjunction with safety consultants and Superintendent

Qualifications and Skills

• Requires Engineering, Construction Management or related bachelor’s degree, OR possess equivalent years of related experience.
• Requires 5+ years of experience in Core/shell and Interior construction
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project and Timberline

#LI-OnSite

Job Summary

A Senior Project Manager is responsible for leading a project construction team and the overall management of project direction, planning, completion and financial outcome. The Senior Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as having strong communication and team building skills.

Responsibilities

• Serve as the primary point of accountability for the overall success of assigned projects, acting as the lead liaison between the client, design team, consultants, and subcontractors from preconstruction through closeout
• Lead project strategy, staffing, and execution approach, ensuring alignment with client expectations, contract requirements, and company objectives
• Oversee and guide all aspects of project administration, providing direction to APMs and PMs on change orders, document control, meeting management, and closeout
• Own project financial performance from start to finish, including budgets, forecasting, cost reporting, and overall profitability
• Lead all financial controls, including oversight of change orders, billing, receivables, and subcontractor financial management, ensuring accuracy and proactive issue resolution
• Proactively identify, assess, and mitigate project risks, including delays, scope gaps, and claims, while leading resolution strategies with internal leadership and external stakeholders
• Build and maintain strong client relationships, acting as a trusted advisor and ensuring a high level of client satisfaction and repeat business
• Lead and mentor APMs and PMs, providing guidance, oversight, and professional development while ensuring team performance and accountability
• Oversee multiple concurrent projects or serve as the lead on large-scale, complex projects, with full responsibility for delivery, financial outcomes, and client experience
• Partner with field leadership to ensure seamless coordination of construction activities, quality standards, and schedule adherence across all phases
• Drive high-level decision making in coordination with executive leadership, particularly on complex, high-risk, or high-visibility projects
• Ensure consistency and compliance with contract requirements, company standards, and safety expectations across all assigned projects

Qualifications and Skills

• Engineering, Construction Management or related bachelor’s degree, or possess equivalent years of related experience
• At least 10 years of experience in interiors or high-end projects, preferably in commercial or corporate office spaces
• Working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required
• Thorough understanding of industry and New York Metro market
• Understanding of construction contracts, retention and releases
• 30-Hour OSHA
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Office (Excel, Word, Project, PowerPoint, and Outlook), Procore (preferred but not required), and Timberline (preferred but not required)

#LI-OnSite

Job Summary

A Senior Project Manager is responsible for leading a project construction team and the overall management of project direction, planning, completion and financial outcome. The Senior Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as having strong communication and team building skills.

Responsibilities

• Serve as the primary point of accountability for the overall success of assigned projects, acting as the lead liaison between the client, design team, consultants, and subcontractors from preconstruction through closeout
• Lead project strategy, staffing, and execution approach, ensuring alignment with client expectations, contract requirements, and company objectives
• Oversee and guide all aspects of project administration, providing direction to APMs and PMs on change orders, document control, meeting management, and closeout
• Own project financial performance from start to finish, including budgets, forecasting, cost reporting, and overall profitability
• Lead all financial controls, including oversight of change orders, billing, receivables, and subcontractor financial management, ensuring accuracy and proactive issue resolution
• Proactively identify, assess, and mitigate project risks, including delays, scope gaps, and claims, while leading resolution strategies with internal leadership and external stakeholders
• Build and maintain strong client relationships, acting as a trusted advisor and ensuring a high level of client satisfaction and repeat business
• Lead and mentor APMs and PMs, providing guidance, oversight, and professional development while ensuring team performance and accountability
• Oversee multiple concurrent projects or serve as the lead on large-scale, complex projects, with full responsibility for delivery, financial outcomes, and client experience
• Partner with field leadership to ensure seamless coordination of construction activities, quality standards, and schedule adherence across all phases
• Drive high-level decision making in coordination with executive leadership, particularly on complex, high-risk, or high-visibility projects
• Ensure consistency and compliance with contract requirements, company standards, and safety expectations across all assigned projects

Qualifications and Skills

• Engineering, Construction Management or related bachelor’s degree, or possess equivalent years of related experience
• At least 10 years of experience in interiors or high-end projects, preferably in commercial or corporate office spaces
• Working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required
• Thorough understanding of industry and New York Metro market
• Understanding of construction contracts, retention and releases
• 30-Hour OSHA
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Office (Excel, Word, Project, PowerPoint, and Outlook), Procore (preferred but not required), and Timberline (preferred but not required)

#LI-OnSite

Job Summary

A Senior Project Manager is responsible for leading a project construction team and the overall management of project direction, planning, completion and financial outcome. The Senior Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as having strong communication and team building skills.

Responsibilities

• Implement and execute the JRM BLDGS Operational play book across assigned projects / staff
• Implement and execute the JRM Safety Program across assigned projects
• Act as the JRM face of the project to clients, design team, etc.
• Manage and/or coordinate personnel and resources for the project
• Lead pre-construction efforts including developing project schedules, site logistics plans, pricing studies, design team working sessions, value engineering exercises, early works, etc.
• Manage all aspects of project from inception through completion
• Prepare and execute company development and construction plan
• Plan and execute project procurement, including creating bid packages, writing and coordinating scopes of work (and reviewing subordinate work products), managing the bid process, procurement schedule, leading descope meetings, preparing award recommendations, and negotiating subcontract awards with the Project Director and client.
• Prepare trade contracts and document closing notes
• Oversee and direct the shop drawing, submittal, RFI, MEPS coordination, Document Control and overall construction coordination process
• Plan and coordinate the project in conjunction with the Superintendent
• Accountable for performance of assigned projects including project status, schedule, cost control, change management systems, financial forecasting, monthly reporting, and project close-out
• Maintain relationships with designers, consultants, vendors and subcontractors
• Attend and lead project meetings, including staff/team, OAC, problem solving/working sessions, etc.
• Impeccable attention to detailed documentation protocols
• Review inspection and test data for compliance with specifications
• Provide operational planning and support for RFPs and pursuits (content creation, presentations, etc.)

Qualifications and Skills

• Established record of being the Project Lead on projects with a volume of $80M (concurrent aggregate) or $120M (single)
• Engineering, Construction Management or related bachelor’s degree, or possess equivalent years of related experience
• At least 10 years of experience in Core & Shell construction with completed interiors
• Working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required
• Specific experience building concrete hi-rise properties with minimum values of $50 - $150 million, as well as renovation experience
• Thorough understanding of industry and New York Metro market
• Understanding of construction contracts, retention and releases
• 30-Hour OSHA
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Office (Excel, Word, PowerPoint, and Outlook)
• Microsoft Project / Primavera P6
• Bluebeam
• Procore (preferred but not required)

#LI-OnSite

Job Summary

A Senior Project Manager is responsible for leading a project construction team and the overall management of project direction, planning, completion and financial outcome. The Senior Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as having strong communication and team building skills.

Responsibilities

• Implement and execute the JRM BLDGS Operational play book across assigned projects / staff
• Implement and execute the JRM Safety Program across assigned projects
• Act as the JRM face of the project to clients, design team, etc.
• Manage and/or coordinate personnel and resources for the project
• Lead pre-construction efforts including developing project schedules, site logistics plans, pricing studies, design team working sessions, value engineering exercises, early works, etc.
• Manage all aspects of project from inception through completion
• Prepare and execute company development and construction plan
• Plan and execute project procurement, including creating bid packages, writing and coordinating scopes of work (and reviewing subordinate work products), managing the bid process, procurement schedule, leading descope meetings, preparing award recommendations, and negotiating subcontract awards with the Project Director and client.
• Prepare trade contracts and document closing notes
• Oversee and direct the shop drawing, submittal, RFI, MEPS coordination, Document Control and overall construction coordination process
• Plan and coordinate the project in conjunction with the Superintendent
• Accountable for performance of assigned projects including project status, schedule, cost control, change management systems, financial forecasting, monthly reporting, and project close-out
• Maintain relationships with designers, consultants, vendors and subcontractors
• Attend and lead project meetings, including staff/team, OAC, problem solving/working sessions, etc.
• Impeccable attention to detailed documentation protocols
• Review inspection and test data for compliance with specifications
• Provide operational planning and support for RFPs and pursuits (content creation, presentations, etc.)

Qualifications and Skills

• Established record of being the Project Lead on projects with a volume of $80M (concurrent aggregate) or $120M (single)
• Engineering, Construction Management or related bachelor’s degree, or possess equivalent years of related experience
• At least 10 years of experience in Core & Shell construction with completed interiors
• Working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required
• Specific experience building concrete hi-rise properties with minimum values of $50 - $150 million, as well as renovation experience
• Thorough understanding of industry and New York Metro market
• Understanding of construction contracts, retention and releases
• 30-Hour OSHA
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Office (Excel, Word, PowerPoint, and Outlook)
• Microsoft Project / Primavera P6
• Bluebeam
• Procore (preferred but not required)

#LI-OnSite

Job Summary 

We are looking for a Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. 

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.  
• Management of schedule, including weekly preparation of 2-week look ahead,
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completed on schedule, within budget, and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager.  

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent, preferably in interior, high-end commercial general contracting 
• Must have a proven record of managing complex projects in occupied spaces 
• Capable of managing/coordinating multiple quick turnaround projects simultaneously 
• Demonstrate proficiency in reading commercial construction plans and specifications 
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required) 

#LI-OnSite

Job Summary 

We are looking for a Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. 

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.  
• Management of schedule, including weekly preparation of 2-week look ahead,
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completed on schedule, within budget, and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager.  

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent, preferably in interior, high-end commercial general contracting 
• Must have a proven record of managing complex projects in occupied spaces 
• Capable of managing/coordinating multiple quick turnaround projects simultaneously 
• Demonstrate proficiency in reading commercial construction plans and specifications 
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required) 

#LI-OnSite

Job Summary

The Superintendent is responsible for coordinating and overseeing all on-site construction activities. The position ensures the highest standards of quality, supervises trade partners and field personnel, enforces best-in-class safety practices, and supports the successful delivery of projects on schedule and within budget.

Responsibilities and Duties

• Support the General Superintendent in developing, updating, and maintaining the project schedule, including the master schedule, 60-day look-ahead schedules, and two-week look-ahead plans for assigned trades.
• Enforce and maintain corporate safety program requirements across all daily site operations.
• Track material procurement and delivery timelines, ensuring required materials arrive on site as scheduled and coordinating closely with the Project Superintendent on contract item lists, shop drawing schedules, and deliveries.
• Participate in weekly foreman, superintendent, and project team meetings to align on field progress, logistics, and issues requiring action.
• Prepare accurate and timely daily construction reports documenting site activity and progress.
• Identify, implement, and maintain appropriate risk controls throughout the duration of the project.
• Establish and maintain effective document control systems to ensure work is installed in accordance with the latest design documents and approved shop drawings.
• Communicate design questions or information gaps to the Project Manager for timely issuance of RFIs.
• Assist in preparing monthly project status reports for client submission.
• Ensure all required permits and jurisdictional approvals are obtained, posted, and renewed as required prior to and during construction.
• Partner with the Project Manager during preconstruction to identify constructability concerns, scope gaps, and potential risks, and participate in scope development, buy-out strategies, and scheduling.
• Research and address owner, landlord, and city/state requirements to prevent delays, ensure safety, and support client satisfaction.
• Develop a strong understanding of project strategy, including financial objectives, schedules, logistics, phasing, milestones, and inspection requirements.
• Oversee daily field operations to ensure site safety, quality workmanship, schedule adherence, progress tracking, and site cleanliness.
• Work closely with the Project Manager to maintain an accurate, up-to-date project schedule that reflects evolving project conditions and meets cost and time requirements.
• Foster positive subcontractor and vendor relationships through professionalism, fairness, and clear communication.

Qualifications and Skills

• Requires Engineering, Construction Management or related Bachelor's degree, or possess equivalent years of related experience.
• Requires 7+ years of experience working on core/shell projects. Previous Hospitality or Residential experience is a plus but not necessary.
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project, and Timberline
  

#LI-OnSite

Job Summary

The Superintendent is responsible for coordinating and overseeing all on-site construction activities. The position ensures the highest standards of quality, supervises trade partners and field personnel, enforces best-in-class safety practices, and supports the successful delivery of projects on schedule and within budget.

Responsibilities and Duties

• Support the General Superintendent in developing, updating, and maintaining the project schedule, including the master schedule, 60-day look-ahead schedules, and two-week look-ahead plans for assigned trades.
• Enforce and maintain corporate safety program requirements across all daily site operations.
• Track material procurement and delivery timelines, ensuring required materials arrive on site as scheduled and coordinating closely with the Project Superintendent on contract item lists, shop drawing schedules, and deliveries.
• Participate in weekly foreman, superintendent, and project team meetings to align on field progress, logistics, and issues requiring action.
• Prepare accurate and timely daily construction reports documenting site activity and progress.
• Identify, implement, and maintain appropriate risk controls throughout the duration of the project.
• Establish and maintain effective document control systems to ensure work is installed in accordance with the latest design documents and approved shop drawings.
• Communicate design questions or information gaps to the Project Manager for timely issuance of RFIs.
• Assist in preparing monthly project status reports for client submission.
• Ensure all required permits and jurisdictional approvals are obtained, posted, and renewed as required prior to and during construction.
• Partner with the Project Manager during preconstruction to identify constructability concerns, scope gaps, and potential risks, and participate in scope development, buy-out strategies, and scheduling.
• Research and address owner, landlord, and city/state requirements to prevent delays, ensure safety, and support client satisfaction.
• Develop a strong understanding of project strategy, including financial objectives, schedules, logistics, phasing, milestones, and inspection requirements.
• Oversee daily field operations to ensure site safety, quality workmanship, schedule adherence, progress tracking, and site cleanliness.
• Work closely with the Project Manager to maintain an accurate, up-to-date project schedule that reflects evolving project conditions and meets cost and time requirements.
• Foster positive subcontractor and vendor relationships through professionalism, fairness, and clear communication.

Qualifications and Skills

• Requires Engineering, Construction Management or related Bachelor's degree, or possess equivalent years of related experience.
• Requires 7+ years of experience working on core/shell projects. Previous Hospitality or Residential experience is a plus but not necessary.
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project, and Timberline
  

#LI-OnSite

Job Summary 

We are looking for an MEP Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. 

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.  
• Management of schedule, including weekly preparation of 2-week look ahead,
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completed on schedule, within budget, and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager.  

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent focusing on the Mechanical, Electrical, Plumbing, and Sprinkler aspects of construction projects
• Must have a proven record of managing complex projects in occupied spaces 
• Capable of managing/coordinating multiple quick turnaround projects simultaneously 
• Demonstrate proficiency in reading commercial construction plans and specifications 
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required) 

#LI-OnSite

Position Highlights:

• Full-Time: Monday-Friday 7:30AM-4:00 PM EST
• Location: This role will be performed at one location (Miami FL 33140)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. 
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes. 
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

This position will join the Advizex team, a Myriad360 company.

About Advizex 

Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach. 

For over 50 years, Advizex has done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI. 

This role will join the Advizex team and play a key part in continuing that legacy. 

Learn more about Advizex here! 

Role Overview 

The ServiceNow Engagement Manager leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments. This role combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development. The ideal candidate is a strong communicator and problem-solver who can translate business needs into effective solutions while serving as a trusted advisor to clients. 

Up to 25% travel may be required across the Southeast region. Candidates must be based in the United States and located in Florida. 

Key Responsibilities 

• Recommending and delivering solutions that meet customer needs and ensure the solutions (when implemented) meet the functional requirements of the customer
• Prepare and execute workshops
• Promote process standardization and efficiencies
• Determine and document detailed requirements
• Design process solutions
• Provide advisory and Implementation services and solutions
• Configuration of the platform and applications
• Solution appropriately following ServiceNow Best Practices
• Train, enable, and/or educate the client on the solution
• Provide post go-live support
• Use knowledge of technology, products, processes, industry expertise and consultative skills to assess, recommend, educate, implement, and support customers on the value of the ServiceNow platform and driving the sale, implementation, and expansion of the ServiceNow platform
• Contribute to proposals edit proposals and recommend content
• Use domain knowledge and understanding of ServiceNow and other relevant technologies to credibly and persuasively articulate the features and benefits to the customer
• Build in-depth knowledge of technical and business priorities, challenges and initiatives that can be translated into Advizex solution opportunities
• Determine how industry trends, product announcements and advances in technology may impact the customer
• Develop successful relationships with team members, partners and customers
• Ensure effective coordination and support between account teams and supporting technical resources 

Required Qualifications 

The ideal candidate will have 3–5 years of hands-on experience with the ServiceNow platform, be comfortable making solution recommendations, and demonstrate the ability to design complex business solutions and clearly articulate those solutions to customers. In addition, the candidate will bring the following experience, knowledge, and attributes: 

ServiceNow & Technical Experience 

• Experience leading or guiding ServiceNow implementations using Agile methodologies
• Strong experience with ITSM and ITOM
• Experience delivering ServiceNow integrations with external systems
• Foundational understanding of ServiceNow development concepts (e.g., scripting, configuration vs. customization, etc.) 

Delivery & Engagement Management 

• Proven ability to manage stakeholders and drive accountability through project completion
• Experience working within an Agile delivery model, including requirements gathering, development, and testing
• Engagement management experience, including planning, reporting, delivery, and project closure
• Strong consultative approach with the ability to communicate business process improvements clearly and effectively 

Business & IT Acumen 

• Prior experience working within IT Operations outside of ServiceNow-specific roles
• Solid business analysis skills, including translating business needs into technical solutions
• Working knowledge of ITIL / ITSM / SACM concepts and best practices 

Certifications & Credentials 

• ServiceNow Foundational Certifications (CSA and/or CAD)
• ServiceNow Implementation Certifications (CIS)
• ServiceNow Sales Accreditations 

Additional Requirements 

• Ability to work effectively with both technical and non-technical stakeholders  

As an Advizex employee, you will be eligible for the following benefits and perks: 

• Company-subsidized medical benefits
• Dental and vision coverage offered
• 17 PTO days
• Flexible Work Arrangements
• Retirement Savings Plans
• Paid Long Term Disability
• Basic Life Insurance offered 

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $105,000- $115,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.  

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

ChenMoore is hiring a Senior Project Manager / Civil Engineering. Candidates should be able to efficiently plan and organize workload, demonstrate success working with a team of professionals, a commitment to quality, good communication skills, and a positive work ethic. The candidate would focus on civil infrastructure (including water and wastewater) utilities, storm water and land development projects for both public and private sector clients. This role will require travel and coordination with professionals from other offices within Florida.

Responsibilities:

• Planning, design, and construction management of civil engineering projects. Projects may include land & site development, water/wastewater infrastructure, and storm water projects for both private and public sector clients.
• Managing activities related to project scope, schedule, cost, quality, communications, resources, and risk elements to optimize client service, quality, and fiscal responsibility.
• Project outlines, project initiation, project schedules, project executions, and project closeout
• Lead specification and contract document preparation including permitting, and stakeholder involvement.
• Manage day-to-day activities of project engagements including clients and project teams.
• Successfully interface with multi-disciplinary design teams
• Achieve project objectives including quality/scopes, budgets, and schedules.
• Mentor engineering staff.
• Assist in marketing business opportunities with key clients and development of responses to RFPs/RFQs
• Develop and maintain continuing business relationships with clients as part of ongoing business development efforts.
• Participate in local water and wastewater, and other professional organizations.

Qualifications:

• Must possess a bachelor’s degree in civil or environmental engineering; a master’s degree is a plus.
• 8+ years of relevant experience is preferred. Less experienced candidates shall be considered.
• Professional Engineer (PE) license in the State of Florida is required.
• Excellent technical writing skills
• Strong client relationship skills
• Outstanding organizational skills
• Strong sense of urgency, project responsibility and initiative
• Ability to work independently and as part of a team.
• Excellent verbal, written and interpersonal skills.

LOCATION(s): Orlando, FL, Brooklyn, NY or Tampa, FL is preference OR any physical Morgan & Morgan office

#LI-MB1

Position Summary:

The Lead Manufacturing Engineer / Manufacturing Engineering Manager will oversee and optimize manufacturing processes for the Cover Glass Integrated Solar Cell (CIC) production line. This role focuses on improving yield, throughput, process reliability, and equipment efficiency and managing production line personnel. This position will lead cross-functional teams, drive continuous improvement initiatives, and ensure compliance with safety and quality standards.

Key Responsibilities:

• Process Development & Optimization:
• Lead development, qualification, and scaling of processes for cover glass lamination, laser cutting, interconnect integration, and solar cell encapsulation.
• Implement Design for Manufacturability (DFM) principles for new product introductions (NPI).
• Perform root cause analysis and implement corrective actions for process deviations and yield loss.
• Production Support:
• Provide hands-on technical support to resolve day-to-day production issues across the CGISC line.
• Maintain and improve key process parameters (KPPs) to ensure consistent quality and throughput.
• Lead troubleshooting and failure analysis of mechanical and process equipment.
• Equipment & Tooling:
• Specify, procure, and qualify production equipment and fixtures.
• Collaborate with equipment vendors for installation, calibration, and maintenance strategies.
• Leadership & Collaboration:
• Lead engineering teams and mentor junior engineers and technicians.
• Interface with R&D, Quality, Supply Chain, and Maintenance to align manufacturing goals with broader company objectives.
• Lean & Continuous Improvement:
• Apply Lean Manufacturing, Six Sigma, and SPC methods to reduce waste and improve line efficiency.
• Develop and sustain Standard Operating Procedures (SOPs) and Work Instructions.
• Data & Reporting:
• Analyze process data to monitor trends, detect abnormalities, and drive decisions.
• Generate technical documentation, process maps, and reports for stakeholders.

Qualifications:

• Bachelor’s or Master’s degree in Mechanical Engineering, Manufacturing Engineering, Materials Science, or related field.
• 5–10 years of experience in high-tech manufacturing, preferably in photovoltaic, semiconductor, or display panel industries.
• Strong knowledge of glass processing, solar module assembly, laser operations, or thin-film technology.
• Experience with statistical analysis tools (JMP, Minitab), MES systems, and CAD software, or similar.
• Demonstrated leadership in cross-functional project management and production scaling.

Preferred Skills:

• Familiarity with ISO 9001, ISO 14001, or similar quality/environmental standards.
• Knowledge of automation systems, robotics, and cleanroom manufacturing.
• Hands-on experience with FMEA, DOE, and SPC implementation.

Work Environment:

• Split between cleanroom manufacturing floor and engineering office.
• Occasional travel to vendor or partner facilities as required.
• Occasional off-hours support for shift operations or emergencies.

Your Opportunity

Scion is paving a path in student living and the Assistant General Manager is an instrumental team member in the execution of our vision. This position will assist the General Manager with the supervision of all business functions related to operations and partner closely with the Customer & Sales Experience Manager on initiatives.

The Assistant General Manager has a bias for action and is eager to learn and grow their career in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating Holiday
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Assist with attracting candidates both on and off campus, hiring new team members and improving employee retention.
• Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
• Coordinate with the Customer & Sales Experience Manager to manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.
• Partner with GM to elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Assist GM to prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Manage all resident accounts and utility billing, coordinate accounts receivables and maintain regular auditing and documenting.

Facilities & Capital

• Responsible for a safe and sanitary community experience for employees, residents and guests including curb appeal, common areas and preventative maintenance.
• Assist with upholding the Scion Standard by conducting monthly property walks and conducting inspections.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Coordinate work orders with appropriate staff or vendors to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.

Annual Turnover Process

• Assist the General Manager, Customer & Sales Experience Manager and Facilities Supervisor with the planning and execution of annual turnover process to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Assist with property staffing to ensure property has adequate support for the preparation and execution of annual turnover.
• Utilize Turnable to track electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Assess damage at move-out to calculate required charges and prepare final billing or process refunds. Track, respond and process any damage charge disputes.
• Assist the General Manager with conducting move-out inspections and vendor service walks to ensure units are ready for move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Assist in the preparation of Month End reports, reconcile, and balance all accounts receivable.
• Enforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month-end.
• Post and collect damage charges from quarterly inspections.=

Customer Experience & Sales

• Develop written communication to keep customers informed of important community information to prevent resident concerns.
• Support the CXM with the execution of customer experience initiatives, engagement initiatives and additional marketing opportunities.
• Utilize Key Performance Indicators (KPIs) to report on trends, insights and proactively address issues to provide expert direction on sales and revenue goals such as market rates, gain to lease, concessions, and leasing velocity.
• Manage all escalated resident concerns and account matters in a timely manner. and implement changes to improve resident experience based on common escalated concerns that appear.
• Respond to Google and Yelp reviews via Entrata and partner with team members to address concerns.
• Assist with monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Strong detail orientation
• Confidentiality
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring additional non-traditional hours during peak times and emergencies.

This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. 

Position Highlights

This is an Onsite Role in Naples, FL 

• Full Time: Mon-Friday 8:00am-5:00pm EST
• Assist patient walk-ins
• Answer phones
• Manage faxes, open mail, data entry
• Release of Information processing
• Clerical duties such as: copying/scanning of medical records 
• Ability working in a high-volume environment.
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)
• Monitoring and Managing Queue's

Preferred Skills

• Multitasking
• Customer service experience
• Release of Information Experience 
• Healthcare experience
• Data entry

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. 
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes. 
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 

• An Inc. 5000 fastest growing private company in America every year since 2007! 

A Day in the Life 

Your CFO client just called.  Her accounting department could really use help prepping for an upcoming audit.  Or maybe she needs a seasoned project manager to lead a merger integration.   

As Director of Business Development, you bring a strong network and elevated approach to consulting and/or staffing sales.  As a core revenue driver, you promote Vaco to area businesses for critical projects in audit, tax, finance, accounting, and more.   

Duties and Responsibilities 

• Grow and develop strong relationships with clients and senior accounting & financial leaders. 

• Work with an elite recruitment team to fulfill special projects and interim positions in audit, financial reporting, FP&A, M&A, taxation, software implementations, and more. 

• Keep a regular pulse on the market as it relates to businesses and hiring trends. (e.g., Expansions, mergers/acquisitions, dissolutions, relocations, new businesses entering the market, etc.…) 

• Establish and conduct client visits according to activity goals.  

• Actively develop and maintain a target account list. 

• Manage open client opportunities from intake to fulfillment.  

• The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.  

‘Best Place to Work’ Perks 

• True base salary and uncapped compensation package that surpasses industry standards. 

• Annual, FIVE STAR vacations (we call it “Vatopia”) for meeting top tier performance goals. 

• Annual world class training where all Vacotians, as we like to call them, get together to meet, learn, and exchange ideas.  

• Generous PTO that increases with tenure. 

• Technology packages that include smart phone coverage, up-to-date equipment, and top tier online resources. 

• Comprehensive benefits including medical, dental, vision, 401k, pet insurance, life insurance, disability and more!  

Vaco Values 

Duties and responsibilities are to be performed while observing the following Core Tenets: 

• A Team First Approach, aligning with the core tenets: Proud to Wear Jersey, Stay Team Focused, and Assume Positive Intent 

• Self-Awareness, aligning with the core tenets Outlaws Welcome, Stay Coachable and Be Comfortable with Healthy Conflict 

• Solutions Oriented, aligning with the core tenets Be Entrepreneurial, Be Electable, Fix the Problem Not the Blame  

• Grit, aligning with the core tenets Work Hard, Stay Free and Play ‘til the Whistle. 

Desired Competencies and Skills: 

• Ensures Accountability:  holding self and others accountable to meet commitments.  

• Attracts Top Talent:  attracting and selecting the best talent to meet current and future business needs.  

• Manages Conflict:  handling conflict situations effectively, with a minimum of noise.  

• Customer Focus:  building strong customer relationships and delivering customer‐centric solutions.  

• Instills Trust ‐gaining the confidence and trust of others through honesty, integrity, and authenticity.  

• Drives Results:  consistently achieving results, even under tough circumstances.  

• Being Resilient:  rebounding from setbacks and adversity when facing difficult situations.  

• Action Oriented:  taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.  

• Communicates Effectively:  developing and delivering multi‐mode communications that convey a clear understanding of the unique needs of different audiences.  

• Decision Quality: making sound and timely decisions that keep the team moving forward.  

• Drives Engagement:  creating a climate where people are motivated to do their best to help the organization achieve its objectives.  

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education/Experience:  

• Bachelor’s Degree required. CPA, CFA, MBA or other professional designation highly desired.  

• Minimum 5 to 7 years’ selling accounting/financial project solutions or comparable client relations experience in audit, tax, and/or public accounting. 

• Proven success achieving and/or exceeding performance goals.  

Work Environment: Hybrid (2x in office)

Technical Skills:  

• Must have working knowledge of MS Office Suite 

• Experience with Bullhorn preferred. 

Basic Skills:  

• Able to work with a sense of urgency and meet tight deadlines; Organized, detailed, and results driven. 

Travel: 

<10% -Occasional travel to annual conference or client sites 

As a Client Success Manager you will be responsible for providing an excellent experience for our clients by anticipating and resolving challenges or issues in a manner that exceeds expectations. The successful candidate is energized by making clients happy and driven to create success in challenging situations through relationship building, creative problem solving, communication, and persistence.

What you'll do

• Maintain excellent professional relationships with clients and be actively involved in providing a positive customer service
• Formulate long term client partnerships that deliver both financial and operational benefits for both organizations
• Lead recurring client meetings and ensure that all follow-up items are addressed
• Effectively interact with clients on regular and ad hoc basis
• Build and develop revenue streams within our existing client base
• Collaborate with other departments to resolve service delivery issues impacting contractual obligations
• Maintain a detailed understanding of how products are configured for clients and understand cross-service system logic and functionality
• Serve as primary point of contact for all client communication and oversight; own overall client satisfaction and proactively identify opportunities and work with management to optimize, retain and upsell business
• Understand and maintain client health with respect to AR balance, account reconciliation, overdue revenue recovery, and invoice accuracy
• Effectively communicate in a fast-paced, team-oriented environment with shifting priorities introduced through many mediums
• Efficiently manage time and deadlines while balancing multiple priorities internally and externally
• Oversee project campaign execution to ensure all requirements are met; document and measure project progress and communicate effectively both internally and externally
• Review and approve the release of software changes and participate in UAT testing
• Educate and guide new and existing clients on industry best practices
• Onboard new clients or new products and proactively address areas where improvement is needed
• Monitor and analyze client performance, recognize anomalies and raise awareness to management
• Think critically, develop potential solutions, and effectively communicate to impacted parties
• Very strong working knowledge of entire Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Review and deliver monthly settlement files and reporting to the client

What we're looking for

• Bachelor's degree preferred, or an equivalent combination of education, training and experience is required.
• 3-5 years' experience in a customer-facing environment, account management or similar role.
• Must be detail-oriented with the ability to multi-task in a fast-paced environment.
• Excellent written and verbal communication skills are required.
• Very strong working knowledge of entire Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Experience with basic SQL queries
• Experienced in compiling, documenting, and communicating client requirements to internal stakeholders.
• Thrives in a dynamic, fast-paced, high-growth work environment.
• Excellent organizational, analytical and negotiation skills.
• Excellent problem solver; ability to define problems, collect data, establish facts and draw valid conclusions.
• Must be able to work on your own as an individual contributor and be able to work with a team.
• Ability to prioritize and reprioritize and keep stakeholders updated with expectations.
• Must be enthusiastic, action-oriented, capable of independently solving complex workflow problems, and able to communicate clearly and effectively to internal and external stakeholders.

Position Summary

Responsible for the Electrical Design Engineering team based in Jacksonville, FL driving excellence in the development of custom electrical switchgear solutions. This role is responsible in bridging design and manufacturing, ensuring that engineering outputs—primarily dual-purpose customer submittal and production drawings—meet the needs of our local manufacturing facilities.

Key Responsibilities

• Drives continuous improvement culture, driving up quality of engineering and product deliverables
• Assigns customer orders to engineering staff; works closely with engineers to ensure they are meeting deadlines and communicating delays.
• Reviews drawings and BOM to be built at the local manufacturing facility to ensure they are complete, accurate and contain all necessary information.
• Takes accountability for the performance of all design engineers. Instills and encourages a sense of personal and professional accountability in engineering staff.
• Provides instruction, training, coaching and mentorship for design engineers.
• Ensures engineers are following IEM processes and applying standard components/designs whenever possible.
• Works with the director of engineering and local management to promptly address staff or process deficiencies.
• Helps facilitate factory tours, witness tests, and technical meetings.
• Supports high level testing of IEM products and systems in the local test facility
• Routinely walks the factory floors at local plants to work with production teams and inspect equipment in progress. Follow up with necessary parties as needed.
• Travel to customer sites or other IEM facilities occasionally for engineering surveys, training, engineering department meetings, technical project meetings, or other project related business. Travel should not exceed 15%.

Qualifications

• Four year college degree in Electrical Engineering
• At least 5 years of experience in design engineering related to switchgear, power generation equipment, custom control systems or similar
• At least 2 years of experience in a leadership role providing mentorship to design engineers.
• Leadership
• Strong Technical Capability
• Power engineering as it relates to LV and MV switchgear from 120V to 38kV
• Design of custom control systems with automation elements within power products
• Understanding NRTL certifications and UL listings
• Functional testing

Switchgear Applications Engineer 

Location: Jacksonville, FL 

Reports To: Technical Program Manager

Salary Range:  $100,000 - $150,000 Annually

Position Summary 

As the Technical Program Application Engineer with the Commercial Enterprise team, you will report to the Technical Program Manager and work closely with both the commercial and engineering teams.

In this role, you will serve as the key technical review and product point person, ensuring the accuracy and completeness of clean orders.

Key Responsibilities 

• Review customer plans and specs for use in the RFQ and Order Entry stages, raising any discrepancies with customers through RFI process,
• Review and redline drawings, suggesting solutions or alternate designs where applicable, to ensure alignment with customer specifications and electrical regulatory body standards, for various regions.
• Respond to external RFIs in accordance with Service Level Agreements.
• Provide detailed scope of customer change requests, submit change notices and follow-up to completion and/or escalate if changes may impact beyond a specific deployment.
• Support post-delivery RFIs through customer/IEM Procore with timely responses and coordinate internal intercept plans where needed.
• Create customer specific content for technical manuals and documentation, provide revisions for new design iterations.
• Provide detailed responses to customers’ design engineering submittal feedback in accordance with Service Level Agreements.
• Proactively interact with clients, vendors and internal teams (sales, field service, commercial, project managers, internal engineering, etc.) to gather information, and resolve issues.
• Communicate effectively with internal partners and customers, industry contacts (where required), in a timely and professional manner. Ensure all affected departments are well informed and provided with timely updates to open projects/concerns.
• Provide regular progress reports on assignments, identifying areas of improvement and/or successes.
• Other duties as assigned.
• Occasional travel is required.

 Qualifications 

• Bachelor’s degree in electrical engineering.
• 5+ years experience with the application of electrical distribution products and systems.
• Knowledge and experience in evaluating complex single line diagrams (SLDs) and communication network diagrams, including media and protocols.
• Strong technical aptitude and analytical skills, with the ability to interpret technical product specifications and applications.
• Familiarity with ANSI, IEEE, UL, and CSA standards for low-voltage power distribution equipment.
• Proficient in both written and spoken English.
• Excellent communication and employee relations skills.
• Enthusiasm for learning and growth; proactively identifies opportunities and takes initiative to resolve issues.
• A problem-solving mindset and the ability to approach challenges constructively.
• Demonstrated ability to manage multiple concurrent deliverables and perform effectively in a dynamic, fast-paced environment.
• Proficiency with MS Office 365, Adobe/Bluebeam, AutoCAD, business intelligence software (e.g., Tableau, Power BI), and ERP systems (experience with Infor is considered an asset

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Position Summary

The Wiring Solutions Manager is responsible for the end-to-end performance of wiring design across IEM, including delivery, scheduling, quality, and continuous improvement. This role leads a distributed team of Lead Wiring Designers and Wiring Designers, ensuring wiring diagrams are delivered on time, meet company standards, and support efficient manufacturing. The Wiring Solutions Manager owns the systems, processes, and metrics that drive consistency and scalability across all locations while serving as the primary interface for Program Management, Operations, and Engineering leadership on wiring design execution.

Key Responsibilities

• Lead strategic initiatives to improve engineering efficiency and reduce errors, including the evaluation and implementation of advanced tools and other digital engineering solutions.
• Drive improvements in wiring design methodology to enhance testability, standardization, and production efficiency, including development of standardized test points and optimized wiring approaches across all equipment types
• Partner cross-functionally with other functions to identify and implement opportunities for improved manufacturability, wiring efficiency, harnessing strategies, and integration of automated wiring solutions
• Own the global delivery and performance of wiring design, ensuring on-time completion, high-quality outputs, and alignment with project and production schedules
• Lead and develop a distributed team of Lead Wiring Designers, establishing clear expectations, driving accountability, and ensuring consistent execution across all locations
• Oversee wiring design scheduling and capacity planning, balancing workload across sites while providing clear priorities and proactive risk management to meet delivery commitments
• Serve as the primary interface for Program Management, Operations, and Engineering leadership, providing transparent communication on status, risks, and performance of wiring design deliverables
• Establish and maintain standardized wiring design processes, tools, and best practices to drive consistency, scalability, and reduced variability across the organization
• Define, track, and report key performance metrics for wiring design, including delivery, productivity, and quality, using data to drive accountability and continuous improvement

Qualifications

• Bachelor’s degree in Electrical Engineering, Engineering Technology, or equivalent professional experience
• Minimum of 5 years of experience in electrical design, wiring design, or related field within a manufacturing or industrial environment
• Minimum of 2 years of leadership experience managing technical teams, preferably in a distributed or multi-site environment
• Strong understanding of wiring systems, point-to-point wiring diagrams, and panel layout design practices
• Demonstrated experience in scheduling, resource planning, and managing deliverables in a high-volume, fast-paced environment
• Proven ability to drive process improvements, standardization, and operational efficiency across teams
• Strong analytical skills with experience developing and managing performance metrics and dashboards
• Excellent communication and stakeholder management skills, with the ability to align cross-functional teams and drive accountability
• Proficiency with AutoCAD and familiarity with engineering tools, document control systems, and scheduling platforms
• Strong leadership presence with the ability to influence, coach, and develop team members across multiple locations

Workplace Conditions

• Flexible work arrangement with a preference for proximity to an IEM engineering or manufacturing facility (JAX, FRE, VAN, or future sites)
• Travel up to 20% to support team alignment, site visits, production collaboration, and continuous improvement initiatives
• Works in a cross-functional environment interacting regularly with Engineering, Production, Program Management, and Operations teams

Physical Demands (Optional)

• Work performed primarily in an office environment with periodic time spent in manufacturing facilities
• Occasional standing, walking, and observation of equipment on the production floor

Compensation 

The salary range for this role is $153,600 - $187,200 per year, based on location, experience, and qualifications.

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

First shift hours are 6:00am - 2:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

Second shift hours are 3pm - 11:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Position Summary

The BOD (Basis of Design) Program Manager is responsible for the leadership, planning and execution of multiple high priority and/or strategic BOD Projects; high-flow production orders in an engineer to order environment. This role ensures that all Engineering-related milestones (Design Reviews, Design Releases, Production Readiness Reviews, etc.) are completed on time and to the highest standards of quality. The BOD Program Manager will lead, manage and collaborate cross-functionally among Sales, Engineering, Operations, and Senior Management.

Key Responsibilities

• Lead cross-functional Project Teams, successfully driving projects to completion.
• Collaborate and influence resources managers to implement, monitor, and maintain the resources capacity planning for their projects.
• Schedule, facilitate, and document kickoff meetings, design reviews, and Production Readiness Reviews.
• Track progress of design activities across electrical, mechanical, wiring, manufacturing and process engineering disciplines
• Coordinate follow-up communications after Engineering release, ensuring Quality, Operations, and Sales have required documentation
• Act as the central point of communication for Sales, Engineering, Operations, and Senior Management on BOD Project status and deliverables.
• Coordinate with Operations to ensure production readiness: run the meeting, create punch lists, and follow up to resolution and provide formal notification to relevant stakeholders
• Coordinate change management for customer-driven change notices and major design revisions.
• Notify Senior Management and Engineering Leadership of gate review readiness and assist in lessons learned sessions for continuous process improvement
• Report project performance to management stakeholders
• Influence and support Project Management team members on best practices

Qualifications

Competencies:

• Demonstrated ability to plan, execute, and oversee complex process milestones on time and in accordance with company standards
• Proficiency with Project Management tools for scheduling, task tracking, and milestone monitoring
• Exceptional organizational skills to manage multiple tasks, meetings, and priorities simultaneously
• Strong verbal and written communication skills to effectively lead and coordinate cross-functional stakeholders
• Excellent analytical and problem-solving skills to identify process bottlenecks and drive resolution
• Commitment to continuous improvement and implementation of best practices
• Exceptional ability to build and maintain collaborative relationships with key stakeholders, including Senior Management.
• Proficient in Microsoft Office Suite (Project, Word, Excel, PowerPoint), and Microsoft Teams
• Familiarity with engineering review processes, production readiness protocols, and manufacturing process workflows.
• Strong ability to negotiate through conflicts; listening, understanding, problem solving, patience.

Education and Experience

• Bachelor’s degree in Engineering, Program Management, or related field
• 5+ years of project management or related experience within an engineering or manufacturing environment
• Demonstrated capability leading high complexity and/or strategic projects
• Experience facilitating technical design reviews and manufacturing readiness assessments
• Expert written and verbal communication skills
• PMP (Project Management Professional) or equivalent certification a plus

Workplace Conditions

• Flexible work location (on-site, hybrid, or remote based on business needs)
• Travel requirements based on Project and Stakeholder needs
• Collaborative, cross-functional team environment supporting Design Engineering delivery and Project Execution

Compensation

The salary range for this role is $130,000 -$150,000 per year, based on location, experience, and qualifications.

Position Summary

Responsible for the Electrical Design Engineering team based in Jacksonville, FL driving excellence in the development of custom electrical switchgear solutions. This role is responsible in bridging design and manufacturing, ensuring that engineering outputs—primarily dual-purpose customer submittal and production drawings—meet the needs of our local manufacturing facilities.

Key Responsibilities

• Drives continuous improvement culture, driving up quality of engineering and product deliverables
• Assigns customer orders to engineering staff; works closely with engineers to ensure they are meeting deadlines and communicating delays.
• Reviews drawings and BOM to be built at the local manufacturing facility to ensure they are complete, accurate and contain all necessary information.
• Takes accountability for the performance of all design engineers. Instills and encourages a sense of personal and professional accountability in engineering staff.
• Provides instruction, training, coaching and mentorship for design engineers.
• Ensures engineers are following IEM processes and applying standard components/designs whenever possible.
• Works with the director of engineering and local management to promptly address staff or process deficiencies.
• Helps facilitate factory tours, witness tests, and technical meetings.
• Supports high level testing of IEM products and systems in the local test facility
• Routinely walks the factory floors at local plants to work with production teams and inspect equipment in progress. Follow up with necessary parties as needed.
• Travel to customer sites or other IEM facilities occasionally for engineering surveys, training, engineering department meetings, technical project meetings, or other project related business. Travel should not exceed 15%.

Qualifications

• Four year college degree in Electrical Engineering
• At least 5 years of experience in design engineering related to switchgear, power generation equipment, custom control systems or similar
• At least 2 years of experience in a leadership role providing mentorship to design engineers.
• Leadership
• Strong Technical Capability
• Power engineering as it relates to LV and MV switchgear from 120V to 38kV
• Design of custom control systems with automation elements within power products
• Understanding NRTL certifications and UL listings
• Functional testing

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Job Summary:

The Operations Manager is responsible for end-to-end ownership of the production value stream, driving operational performance, efficiency, and continuous improvement while ensuring alignment with strategic objectives and customer expectations.

This role is accountable for meeting key performance indicators (KPIs) related to safety, quality, delivery, cost, and efficiency while fostering a data-driven, bottom-up problem-solving culture. They will lead a cross-functional production team, ensuring that workflow optimization, resource utilization, and Lean manufacturing principles are effectively applied to drive operational excellence.

This position collaborates closely with Planning, Materials, Quality, Engineering, and Maintenance to optimize processes, resolve bottlenecks, and implement continuous improvement initiatives that support long-term business growth.

Second Shift: 3pm - 11:30pm

Essential Functions:

• KPI Ownership & Performance Management: Own, monitor, and drive improvement in key performance indicators (KPIs) including on-time delivery (OTD), first-pass yield (FPY), defects per unit (DPU), safety incidents, and cost efficiency within the value stream.
• Lead Daily Operations: Oversee daily production activities, ensuring work is executed safely, efficiently, and in alignment with production schedules, quality standards, and operational goals.
• Team Leadership & Accountability: Manage and develop a cross-functional team including production, quality, materials, and maintenance. Set expectations, provide coaching, and ensure accountability at all levels.
• Production Scheduling & Efficiency: Partner with Production Planning and Materials teams to align demand with capacity, ensuring a balanced workflow, efficient material usage, and optimized labor deployment.
• Data-Driven Problem Solving: Lead root cause analysis and corrective actions for operational issues, using tools such as Pareto analysis, A3 problem-solving, and process mapping to drive improvements.
• Continuous Improvement & Lean Implementation: Champion Lean manufacturing principles, eliminating waste and driving efficiency through 5S, Kaizen, Standard Work, and Value Stream Mapping (VSM) initiatives.
• Cross-Functional Collaboration: Work closely with Engineering, Quality, and Maintenance teams to identify and resolve design, process, or equipment issues affecting production.
• Compliance & Safety: Ensure adherence to safety policies, quality standards, and regulatory requirements. Champion a culture of zero injuries and high-quality production.

Qualifications:

Education & Experience:

• Preferred: Bachelor’s degree in Engineering, Operations Management, Business, Industrial Technology, or a related field.
• Minimum Required: 3-5 years of experience in manufacturing leadership, such as Production Supervisor, Manufacturing Manager, or Value Stream Leadership roles.
• Proven track record of improving KPIs (e.g., cycle time reduction, FPY improvements, DPU reductions, or cost-saving initiatives).

Certifications (Preferred, but Not Required):

• Lean Six Sigma Green Belt (or higher) preferred.
• Project Management Professional (PMP) certification is a plus.
• APICS, CPIM, or other supply chain-related certification is a plus for materials-heavy value streams.

Skills & Competencies:

• Leadership & Team Development: Proven ability to develop, coach, and manage cross-functional teams, ensuring accountability and engagement.
• Data-Driven Problem-Solving: Strong analytical and critical thinking skills with experience in using KPIs, root cause analysis, and Lean tools to drive decision-making.
• Process Optimization: Hands-on experience in Lean manufacturing, value stream mapping, waste elimination, and production workflow optimization.
• Communication & Stakeholder Engagement: Ability to communicate effectively with shop floor teams, peers, and senior leadership, ensuring alignment across the organization.
• Time Management & Prioritization: Strong ability to manage multiple priorities, meet deadlines, and drive results in a fast-paced environment.
• Technical Proficiency: Experience with ERP/MRP systems (INFOR/Syteline a plus), Tableau, and Microsoft Office (Excel, PowerPoint, Word) for reporting and data analysis.

Platform Manager

Location: Jacksonville, FL

Reports To: Director, Platform Execution & Delivery

Salary Range:  $70,000 - $105,000 Annually

Position Summary 

This position is responsible for effectively managing and maintaining relationships between the company and our customers during the order cycle by working directly with customers to access and help meet their needs.

Key Responsibilities 

• Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer’s expectation.
• Maintain strong support for and interact with the Sr. Platform Manager, Director of Platform Execution and Delivery, and Strategic Platforms Division Director of Sales in the bid process, which includes all order management activities.
• Coordinate with other internal departments and customers to achieve on-time shipment.
• Review customer Purchase Order and resolves any commercial/technical issues.
• Prepare order for entry along with managing all associated documents and correspondence.
• Participate in engineering handoff meetings when applicable.
• Work with engineering and customer through the submittal and release process.
• Work with engineering, quotations, sales and customer to manage change orders.
• Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
• Work with client-specified integrator by communicating schedule and providing technical support services
• Prepare cost proposals and deliver to clients for customer-driven order revisions.
• Use system generated reports or develop effective reports that track order status and flag potential issues with orders.
• Proactively anticipate, identify and resolve possible issues with orders that may cause delays or other customer complaints.
• Perform other duties, which may be required by supervisor.

Qualifications 

• Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering required.
• Minimum 2-4 years of experience in a Project Management or similar position.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

IEM is currently seeking a Quality Engineer - Customer Account Manager for our Jacksonville, FL or Surrey, B.C offices and will report into the VP of Quality & Reliability. As a Quality Engineer – Customer Account Manager, you will be the primary point of contact for the Customer and Commercial Teams about quality-related issues. Collect root cause analysis data and provide corrective feedback due to quality issues. Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Support new product introductions to ensure the robustness of product. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage the customer specific requirements and coordinate technical support. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work mostly independently under general supervision, reviewed at project milestones and/or on completion by Senior Management.

Please note: This position requires 100% in-office presence and does not offer remote work.

Key Responsibilities:

• Build strong, working relationships with customer and in-house commercial teams to ensure complete and transparent communication and support.
• Coordinate activities to evaluate and resolve sometimes technically challenging engineering and quality-related problems encountered in the customer’s facility
• Determine and collect relevant data for product and installation improvements to understand any problems and decide when to appropriately escalate issues
• Investigate reports of defective, damaged or malfunctioning parts, assemblies, equipment or systems to determine nature and scope of problem that the customer is experiencing
• Initiate containment of stock at all locations and prevent further nonconforming production
• Investigate the fault and extent of potential recall
• Examine defective part for conformance to engineering design drawings or specifications
• Identify anomalies on engineering drawings back to the design function
• Maintain records to oversee recording of information by others to ensure engineering drawings and documents are current and that engineering related production problems and resolutions are documented
• Provide feedback to company on what the issues are
• Evaluate findings to formulate corrective action plan and coordinate implementation
• Control clean cut-offs throughout and ensure containment is managed while on-going corrective actions are implemented
• Organize any re-work of finished goods that may be necessary
• Report into the customer what the root causes were to quality issues, the containment measures and corrective actions taken to ensure resolution
• Review engineering specifications, orders and related information to maintain current knowledge of manufacturing methods, procedures and activities
• Assist with training of quality awareness
• Monitor and report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Assist with new product introduction, representing the customer and support and manage pre-production trial runs and first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), Kaizen
• Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) and represent the customer’s views
• Manage and coordinate customer PPM, DO, DPU, cost recovery and supplier warranty indicators
• Keep up with current and developing manufacturing and engineering trends that concern the customer’s product
• Contribute to continuous improvement activities
• Quality control of work by appropriate reviews
• Support and lead process improvement activities
• Write reports and present progress at project meetings and to clients
• Plan projects or subtasks so they may be tracked and presented
• Perform root cause analysis and resolve problems
• Provide advice and guidance to management teams as required
• Provide support to all internal departments to maintain and improve product quality
• Communicate efficiently with IEM and customer’s management
• Liaise and communicate with other departments, customers, and other service providers
• Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
• Develop quality relationships with the customer
• Comply with the Health, Safety and Environmental Policies both in-house and at the customer
• The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications:

• Bachelor's in Business/Commercial or Manufacturing/Engineering degree preferred
• Minimum of 5 years of experience in Quality Assurance
• Demonstrated experience of 3 to 5 years in engaging with customers and suppliers
• Previous experience in a manufacturing environment
• Ability to work independently with minimal supervision
• Proficient in 8D, CARs, and quality systems
• Knowledgeable in Lean Manufacturing, APQP, PPAP, FMEA
• Familiarity with ISO9001
• Understanding of engineering drawings and manufacturing processes
• Adaptability to diverse and dynamic environments
• Strong planning and prioritization skills
• Effective communication, negotiation, and presentation abilities
• Proficient problem-solving skills
• Understanding of Health and Safety practices
• Team player with analytical skills
• Awareness of cost and financial impacts
• Commercial and financial awareness is advantageous
• Understanding of customer expectations and of quality failure/cost
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Surrey, B.C. Compensation Range: CAD 34.62/hr - 56.25/hr] 
[Jacksonville, FL Compensation Range: $85,000 - 125,000] 

At IEM, we’re not just growing – we're thriving! Our rapid expansion means new opportunities are always on the horizon. If you’re someone who gets excited by making an impact through interesting challenges, you’ll feel right at home. IEM is currently seeking a Senior Continuous Improvement Engineer for our Jacksonville, FL locations and will report into our Continuous Improvement Manager. Join our transformation journey as a lean professional supporting kaizen activities, standard work documentation, and data-driven process improvement. This is a hands-on role ideal for candidates with a passion for lean manufacturing and a desire to grow in a structured CI environment. 

Please note: This position requires 100% in-office presence in our Jacksonville offices and does not offer remote work. 

Key Responsibilities:  

• Plan & lead cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving and strategic growth/ capacity initiatives
• Drive the implementation of tools and processes across operations, supply chain, engineering, and commercial functions 
• Develop internal capability by training and coaching team members/ leaders in lean thinking, daily management and continuous improvement practice
• Create and execute improvement roadmaps based on assessments of the business system maturity  
• Enable teams to embrace standardization, accountability, and data-driven decision making
• Identify, document and disseminate internal best practices 
• Will be expected to perform additional duties as assigned

 Qualifications:  

• Bachelor’s degree in Engineering, Business, Operations, or a related field; MBA or Master’s preferred
• 7–10+ years of progressive experience in a manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment
• Proven understanding of Lean Principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem solving)
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives
• Proven understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

Position Summary:

IEM is currently seeking a Manufacturing Engineer (Senior-level) for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. The Manufacturing Engineer (Senior-level) is a key technical leader responsible for driving strategic initiatives and delivering robust, scalable, and cost-effective manufacturing solutions. This role oversees the development, optimization, and support of advanced manufacturing processes, with a focus on operational excellence, automation, and continuous improvement. The Manufacturing Engineer (Senior-level) will lead cross-functional efforts to implement cutting-edge technologies, ensure regulatory compliance, and achieve world-class performance in quality, safety, and throughput. This position demands deep expertise in Lean, Six Sigma, process validation, and smart manufacturing systems, as well as strong leadership and mentoring capabilities.

Key Responsibilities:

• Lead the design, development, and deployment of advanced manufacturing processes and production systems across new and existing product lines.
• Drive automation and Industry 4.0 initiatives to enable smart, data-driven manufacturing and improve operational agility.
• Serve as the technical authority in cross-functional teams involving operations, quality, R&D, and supply chain to ensure product manufacturability, scalability, and cost-effectiveness.
• Facilitate and lead high-impact kaizen events, root cause investigations (RCA), and the implementation of corrective/preventive actions (CAPA).
• Develop and maintain comprehensive documentation including process flow diagrams, SOPs, work instructions, and training guides to ensure consistency and compliance.
• Optimize production line layouts, material flow, and takt time using Lean methodologies to increase efficiency and reduce waste.
• Own and drive continuous improvement of key performance indicators (KPIs) such as yield, cycle time, scrap rate, and OEE (Overall Equipment Effectiveness).
• Lead capital project initiatives including equipment selection, procurement, commissioning, and validation (IQ/OQ/PQ).
• Ensure all processes and equipment meet applicable safety, quality, and regulatory standards (e.g., ISO, UL, OSHA, FDA as applicable).
• Champion cost reduction strategies through design for manufacturability (DFM), value engineering, and process automation.
  
  Qualifications:
• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering; Master’s degree or advanced technical certifications (e.g., Lean Six Sigma Black Belt) strongly preferred.
• 7–10+ years of progressive experience in a manufacturing engineering role, ideally within high-volume or complex electromechanical production environments.
• Proven expertise in Lean Manufacturing, Six Sigma, Standard Work, process mapping, and statistical process control (SPC).
• Proficient with CAD software, ERP systems, and manufacturing execution systems (MES); experience with digital manufacturing tools and data analytics is a plus.
• Demonstrated hands-on experience with automation systems, robotics, PLCs, machine vision, or other Industry 4.0 technologies.
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Strategic thinker with a continuous improvement mindset and a passion for driving operational excellence.

Transportation Design Group Manager

We are searching for an experienced Professional Engineer to lead and grow the transportation design practice in Florida. This position can be based in any of our Florida offices, including Ft. Lauderdale, Jacksonville, Orlando, Miami, or Tampa. The right candidate will bring enthusiasm and energy to lead our Florida transportation design practice to the next level. Reporting to the Florida Division Manager, a director position at Benesch is an outstanding leadership opportunity with great visibility at the state, regional, and national leadership levels, including the potential for ownership in Benesch.

This position offers an opportunity to lead an existing group of design professionals, starting with a solid backlog of work and existing contracts with FDOT and local agencies throughout Florida. Critical work areas for this position include roadway, structural, hydraulics, and traffic engineering, along with PD&E and roadway planning. The ideal candidate will be a licensed Professional Engineer with proven experience in business and client development and the pursuit, management, and delivery of roadway and transportation engineering projects and services for public agencies, including DOTs, counties, and municipalities.  

Location

This position can work from Jacksonville, Tampa, Fort Lauderdale, Miami, or Orlando.

The Impact You Will Have

• Lead, manage, and grow our Florida-based transportation design engineering group
• Be accountable for group performance and contribution to the Florida Division profit center
• Contribute to local, regional, and corporate strategic growth initiatives, including expansion of transportation design, traffic engineering, and roadway planning throughout Florida
• Develop and manage relationships with existing and new clients
• Represent Benesch at industry and professional organizations and events
• Identify opportunities and lead strategic project pursuits
• Collaborate on the Southeast Region growth strategy with leaders throughout Florida, Georgia, North Carolina, and Tennessee

What We Are Looking For​

• BSCE degree or related discipline
• Professional Engineer licensure in Florida
• Progressive leadership experience of 15 or more years
• Successful history and experience working with FDOT and local agencies throughout Florida
• Progressive experience in project development and delivery of roadway engineering and design services, traffic engineering, and roadway planning
• Excellent communication, business development, project management, and client relationship development skills
• Effective communication, organizational, and leadership skills with a track record for understanding and adhering to contractual requirements
• Ability to lead, manage, and grow a diverse, dynamic team

#LI-MF1

Are you a Commercial Construction professional with a passion for leading projects and building strong client relationships? Auld & White Constructors is seeking a Project Manager – Work Orders to oversee and deliver high-quality projects that make a lasting impact across Northeast Florida. If you’re ready to grow your career in Project Management and take ownership of delivering excellence from start-up through closeout, this role is for you!

Why Join Auld & White Constructors?

• We've got deep local roots - proudly serving Northeast Florida for almost 40 years
• Great earning potential and competitive benefits
• Little to no travel outside of the Northeast Florida area
• On-going training and opportunities for career advancement
• A close-knit, knowledgeable and supportive team of experts
• We’re consistently ranked one of Jacksonville's “Best Places to Work” 

Position Summary

As a Project Manager – Work Orders with Auld & White, you’ll support our Interiors Division by managing multiple projects ranging from $1,000 to $500,000. Reporting to the Work Order Manager, you’ll be responsible for business development, estimating, and full project management from proposal through closeout. This includes coordinating schedules, budgets, subcontractors, and client relationships to ensure successful delivery while strengthening client partnerships and contributing to the division’s growth.

Position Description

• Support business development by preparing pricing proposals and cultivating client relationships
• Collaborate with clients and design partners to develop conceptual designs, estimates, and secure necessary permits
• Lead project start-up activities, including reviewing estimates, preparing cost codes, and establishing schedules
• Manage subcontractor and vendor procurement, including bids, purchase orders, and subcontracts
• Oversee construction progress schedules, client communications, change orders, and project documentation
• Conduct regular project meetings with owners and design teams to coordinate work with field supervisors
• Manage RFIs, submittals, shop drawings, and product data to support field personnel
• Oversee project closeout, punch list completion, and warranty follow-up

Position Requirements

• Bachelor’s degree in Construction Management or related field preferred but not required
• 4+ years of relevant construction experience
• Strong knowledge of construction methods, systems, and project phases
• Proven ability to manage multiple projects simultaneously
• Excellent communication, organizational, and problem-solving skills
• Proficiency in Microsoft Office and construction management systems
• Ability to work at our headquarters in Jacksonville, FL – this is not a remote position

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Tampa, FL area
• Willingness to travel extensively around the Tampa, FL area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Jacksonville, FL area
• Willingness to travel extensively around the Jacksonville, FL area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Florida or Georgia 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Brevard County, FL
• Must be fluent in English  
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.  #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Fort Lauderdale, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Fort Myers, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. 

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Orlando, FL area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Tampa, FL area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus