About the position:

Netskope’s customers include some of the largest Fortune 500 companies that demand best in class customer support. You will be the primary point of contact for dealing with top-class IT administrators.

Responsibilities:

• Be the primary point of contact for customer support and escalation cases
• Regularly communicate status updates to Customers
• Be intuitive and inventive to troubleshoot issues and find workarounds for customers
• Work collaboratively with peers, customers, Sales, Customer Success, and others
• Receive functional, performance and security issues from Customers and promptly follow-up with Engineering and DevOPS
• Be a self-starter with the ability to multi-task in a high-pressure, fast-paced, fast growth environment
• Write technical notes, application notes, case studies, knowledge base entries, and solutions for the Support Portal
• Comply with published response response associated with customer support cases
• Regularly communicate with customers via video conference and telephone

Job Requirements:

• 5-8 years of experience in supporting large enterprise customers
• Strong TCP/IP knowledge
• Excellent knowledge and prior experience supporting network security technologies such as: Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO
• Familiarity with DLP and Encryption gateways.
• Demonstrable experience with systems installation, configuration and administration of UNIX/Linux and Windows­ based systems (prior Active Directory/LDAP experience desirable)
• Expert in troubleshooting various scenarios and systems by using knowledge of common tools (tcpdump) and protocols (TCP/IP, NTP, DNS, DHCP, etc.).
• Familiarity with cloud apps and services
• Strong empathy for customers AND passion for revenue and growth
• Excellent Communications and Interpersonal Skills required, with a passion for the Cloud and related new technologies.
• Prior experience working with ServiceCloud or other support portal tools
• May be required to have a flexible schedule that includes some weekend days

Education:

• Bachelors or Masters degree preferred

#LI-DP1

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Summary

This role will work closely with a lead attorney and litigation paralegal. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities

• Perform administrative duties, such as scheduling calendar hearings and deadlines, organizing case files, and managing logistics
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Implement and improve upon administrative processes for more efficient workflow
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
• Draft and proofread correspondence and legal documents, such as pleadings and contracts
• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions
• Manage, organize, and maintain documents in paper or electronic filing systems
• Provide general administrative assistance, such as maintaining the attorney’s calendar and making travel arrangements
• Performs other related duties as assigned to meet the needs of the business

Qualification

• High school diploma or GED
• Associate’s Degree in Paralegal Studies, Bachelor’s Degree, or a Paralegal Certificate (preferred)
• Experience in Personal Injury, Workers Compensation, Premises, First Party or other injury related practice areas (preferred)
• At least 2 years of experience as an Administrative Assistant preferably in a law firm setting or in a corporate legal department.
• Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision
• Strong written and verbal communication skills, including good presentation skills.
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EM1

ENSCO, Inc. is seeking a Scientific Data Analyst with direct experience in analytics regarding time series data sets.  The successful candidate must be able to understand waveform propagation and be able to apply it to conduct analysis of data sets.  Demonstrated understanding of digital signal processing, mathematics and in-depth knowledge of time series analytical expertise is required. 
 
ENSCO's Mission System Group (MSG) Division provides innovative customized products and services vital to national safety and security.  A primary focus area is the development of software systems for multipurpose geophysical and other data collection, processing, and analysis.
 

Qualifications Required:
 
•         Bachelors Degree & Minimum 3 years' experience as a 9S100 seismic analyst in the United States Air Force
•         Minimum of 3 years related experience in the following:
o         Demonstrated experience in seismo-acoustic waveform analysis and experience using seismo-acoustic analysis software such as ARS (Analyst Review Station), Geotool/Seatools, SAC (Seismic Analysis Code).
o         Detailed understanding of local, regional, and teleseismic seismic phases.
o         Understanding of digital signal processing including spectral analysis. 
o         Observational ability to interpret time series waveform data, identify seismic, infrasonic, and hydroacoustic phases, distinguish signals from background noise.
•         A self-starter with excellent oral and written communication skills.
•         Experience navigating within the Linux environment
•         Experience running programs in python, Matlab, or other scientific software
•         Demonstrated experience with Microsoft Office (Excel, Word, PowerPoint).
•         AN ACTIVE TS/SCI SECURITY CLEARANCE IS REQUIRED FOR THIS POSITION, FOR WHICH, YOU MUST BE A U.S. CITIZEN. 
 
 

Qualifications Desired:
•         Ability to build an average of 60 seismic events per day
•         Experience working with large disparate data sets identifying long-term and short patterns in data 
•         Experience with data fusion analytics
•         Experience with Magnitude, Distance, Amplitude Correction (MDAC) methodology
•         Ability to conduct spatio-temporal analysis
•         Familiarity with workflow in an operational environment
•         Familiarity with Government mission sets 
 
 

Work Location Type: On-Site
Required Certifications: None
U.S. Citizenship Required: Yes
Security Clearance Required: TS/SCI
Employment Type: Regular Full-time
Background Check Type:  7 Year Pre-Employment
Drug Screen Required: None
Position Contingent Upon Contract Award: Yes

Seeking talent near: Tampa, FL

Position Summary
The Neuroscience Sales Specialist is responsible for achieving sales goals within the assigned territory by building strong customer relationships, delivering compliant and compelling product education, and driving appropriate patient access. This role requires expertise in neuroscience, deep knowledge of the local healthcare landscape, and the ability to partner effectively with healthcare professionals (HCPs) and key stakeholders to deliver meaningful value and service.

Primary Responsibilities

• Promote Acadia products to HCPs in person and virtually, providing clinical, disease state, and reimbursement information in a compliant and customer-focused manner.
• Develop and execute a territory business plan to meet or exceed sales objectives, leveraging market data, customer insights, and quarterly action plans.
• Establish and maintain strong relationships with HCPs, including key opinion leaders, advocacy organizations, and other healthcare stakeholders.
• Address customer questions, concerns, and objections using advanced dialogue and selling skills.
• Tailor approved sales aids, clinical reprints, and brand resources to meet specific customer needs.
• Partner with internal colleagues (e.g., managed markets, operations, sales training, marketing) to deliver coordinated solutions.
• Provide guidance on product pricing, reimbursement, and specialty distribution channels, acting as a liaison between customers and the Company for access-related issues.
• Accurately track and report sales activities, business expenses, and customer interactions in a timely manner.
• Represent Acadia at conferences, exhibits, and trainings; participate in national, regional, and local meetings as required.
• Mentor and train new sales specialists as needed, and contribute to cross-functional projects and field strategic insights.

Knowledge & Expertise

• Deep understanding of neuroscience disease states, Acadia products, and local/regional market dynamics.
• Ability to serve as a trusted resource in the medical community.
• Proficiency in Microsoft Office and virtual engagement platforms (e.g., Zoom, WebEx).
• Strong grasp of payer dynamics, including Part D and specialty pharmacy/hub distribution.

Qualifications

• Bachelor's degree required, with an emphasis in the life sciences preferred.
• To qualify for Sales Specialist requires 1-2 years of sales experience with at least 1 year in pharmaceutical, and/or other related healthcare sales, with an emphasis on neuroscience preferred.
• To qualify for Sr. Specialist level, requires a minimum of 5 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.
• To qualify for Executive level, requires a minimum of 12 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.
• Demonstrated advanced selling skills, leadership abilities, and business acumen.
• Proven success in influencing diverse HCP audiences across multiple care settings.
• Strong interpersonal, communication, and negotiation skills.
• Ability to work independently, adapt to change, and deliver consistently high results.
• Must reside within the territory (or within 30 miles of its border) and possess a valid driver’s license with an acceptable driving record.
• Ability to meet travel requirements, including significant driving and overnight stays; air travel as needed.
• Must comply with vaccination requirements for HCP office access, long-term care facilities, and medical conferences.

Scope
Applies broad experience and professional judgment to address complex business challenges, using creativity and data-driven decision-making to achieve results in a highly regulated environment.

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 80% of the time, including occasional after-hours work based on business needs.

Position Levels & Corresponding Salaries

• Sales Specialist: $115,000.00-requires 1-2 of sales experience with at least 1 year in pharmaceutical, and/or other related healthcare sales, with an emphasis on neuroscience preferred.

• Sr. Sales Specialist: $135,000.00- requires a minimum of 5 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.

• Executive Sales Specialist: $155,000.00- requires a minimum of 12 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.

#LI-REMOTE

#LI-CT1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Join IVX Health as a Registered Nurse!

Locations will include - East Ft. Lauderdale & Pembroke Pines

Shift will include - Wednesdays (8am - 5pm) Thursdays (10am - 6pm) and 1-2 Saturdays per month (8am - 1pm)

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Registered Nurse (RN) looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an RN to provide high-quality, specialized infusion therapy in an outpatient setting. As a Registered Nurse at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll administer treatments, monitor patient responses, and collaborate with a multi-disciplinary team to ensure the highest standard of care. Every treatment you deliver will help improve patients’ lives and provide them with the support they need.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Conduct patient assessments, document observations, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We Are Looking For

• Active and Unrestricted Registered Nurse (RN) license
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Nurse Practitioner!

Locations will include: Primarily Lakeland, will float to Brandon, Carrollwood, Wesley Chapel

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We're Looking For

• Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
• Board Certification – AANP or ANCC certification required.
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Nurse Practitioner!

Shift will include - Monday - Friday, 8am-5pm

Locations will include - Ocala as primary location, Gainesville occasionally 

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We're Looking For

• Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
• Board Certification – AANP or ANCC certification required.
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Registered Nurse!

Shift will include; Monday-Friday (8-10 hr shifts), rotating Saturdays (8am-2:30pm)

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Registered Nurse (RN) looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an RN to provide high-quality, specialized infusion therapy in an outpatient setting. As a Registered Nurse at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll administer treatments, monitor patient responses, and collaborate with a multi-disciplinary team to ensure the highest standard of care. Every treatment you deliver will help improve patients’ lives and provide them with the support they need.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Conduct patient assessments, document observations, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We Are Looking For

• Active and Unrestricted Registered Nurse (RN) license
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Registered Nurse!

Shift will include; Monday-Friday, & two Saturdays per month. (8-10hr shifts)

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Registered Nurse (RN) looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an RN to provide high-quality, specialized infusion therapy in an outpatient setting. As a Registered Nurse at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll administer treatments, monitor patient responses, and collaborate with a multi-disciplinary team to ensure the highest standard of care. Every treatment you deliver will help improve patients’ lives and provide them with the support they need.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Conduct patient assessments, document observations, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We Are Looking For

• Active and Unrestricted Registered Nurse (RN) license
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Nurse Practitioner!

Shift will be full-time, Tuesday - Friday, 8am - 4pm

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We're Looking For

• Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
• Board Certification – AANP or ANCC certification required.
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Float Nurse Practitioner!

The ideal candidate will be flexible to float to several clinics in Jacksonville. 

Shift will include, Monday - Friday, and 1 Saturday per month. (8-10 hour shifts)

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We're Looking For

• Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
• Board Certification – AANP or ANCC certification required.
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Registered Nurse!

Shift will include: Tuesday-Friday, 8am-5pm. | Rotating Saturdays in Altamonte Springs or Ocoee, 8am-2pm

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Registered Nurse (RN) looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an RN to provide high-quality, specialized infusion therapy in an outpatient setting. As a Registered Nurse at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll administer treatments, monitor patient responses, and collaborate with a multi-disciplinary team to ensure the highest standard of care. Every treatment you deliver will help improve patients’ lives and provide them with the support they need.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Conduct patient assessments, document observations, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We Are Looking For

• Active and Unrestricted Registered Nurse (RN) license
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Healthcare Front Desk Coordinator

Full Time | Monday–Friday | 8:30 - 5pm | Infusion Center-Based

Locations - Palm Harbor

We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You’ll Do

• Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
• Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
• Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
• Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
• Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
• Support Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

• 1–3 years of front desk or administrative experience in a medical or healthcare setting
• High School Diploma or GED required
• Strong understanding of insurance verification, billing basics, and the patient intake process
• Proficiency in EHR/EMR systems and scheduling software
• Knowledge of medical terminology and patient-facing protocols
• Exceptional customer service and communication skills
• Ability to multitask in a fast-paced environment while staying organized and accurate
• Quick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve
• Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find:

• Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays
• Supportive Culture: Work with a compassionate, values-driven team
• Professional Growth: Tuition reimbursement, CEU access, and development opportunities
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
• Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

Healthcare Front Desk Coordinator

Full Time | Monday–Friday | 8am - 4pm | Infusion Center-Based

We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You’ll Do

• Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
• Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
• Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
• Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
• Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
• Support Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

• 1–3 years of front desk or administrative experience in a medical or healthcare setting
• High School Diploma or GED required
• Strong understanding of insurance verification, billing basics, and the patient intake process
• Proficiency in EHR/EMR systems and scheduling software
• Knowledge of medical terminology and patient-facing protocols
• Exceptional customer service and communication skills
• Ability to multitask in a fast-paced environment while staying organized and accurate
• Quick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve
• Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find:

• Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays
• Supportive Culture: Work with a compassionate, values-driven team
• Professional Growth: Tuition reimbursement, CEU access, and development opportunities
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
• Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Position Summary:

IEM is currently seeking a Supplier Quality Engineer for our Jacksonville, FL. locations and will report into the Director of Quality. The top priorities of this position will be to develop and maintain strong relationships with suppliers and vendors, as well as implement Vendor Management program and supporting metrics. Significant involvement with all areas of vendors/suppliers and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

Please note: This position requires 100% in-office presence in our Jacksonville, FL. offices and does not offer remote work.
 

 ESSENTIAL FUNCTIONS:

• Ensuring suppliers for IEM maintains all regulations and requirements
• Updating the supplier database with continuously updated records of performance
• Creating quality control guidelines and protocols
• Providing advice to vendors on how to reduce defect rates
• Performing logistics tasks, such as communicating with vendors when supplies don’t meet quality standards
• Assessing products and supplies from vendors to ensure their quality
• Creating and promoting strategies to increase the quality and efficiency of systems and products
• Conducting audits of supplier management quality systems
• Acting as a liaison between vendors and company leaders, determining solutions to any challenges to quality standards
• Visiting vendor facilities to ensure they uphold quality standards
• Developing and maintaining relationships with suppliers and vendors
• Oversee and develop process improvements strategies and document
• Develop & implement Vendor Management program and supporting metrics
• Any other related duties in connection with the position including but not limited to:
• Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
• Understanding of UL, CSA and other regulatory requirements
• Must abide by Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
• Responsible for compliance to company and regulatory standards
• Maintain and develop strong working relationships with other departments outside vendors
• Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
• Commit to self-development goals as discussed with your Vice President and attend company-sponsored training
• Perform other duties as assigned by Vice President
• The candidate will be expected to perform additional duties as assigned to support the team and organization

COMPETENCIES:

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality
• Quality management systems
• Root-cause analysis
• Quality Control
• Technical Skills
• Quality Engineering
• Collaboration
• Statistics
• Continual improvement process
• Supply chain experience
• Quality Assurance

EDUCATION AND EXPERIENCE:

• Diploma in relevant field with work experience
• Related experience on Infor Syteline ERP systems
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Understanding of Mechanical Engineering and/or Electrical Engineering and/or Materials Engineering
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30% Travel – 30%

Lifting: Must be able to lift up to 10lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space 70% with 30% in production areas.

Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Orlando, Florida and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment!

What you will be doing: 

• Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. 

• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. 

• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. 

• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. 

• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you:

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. 

• Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. 

• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. 

• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. 

• High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies.

Enjoy the perks of being:

• Not stuck at one desk
• Exposed to multiple high-profile client sites
• Fast skill development across operations
• Autonomy + trust from day one

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
  • Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
  • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
  • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Travel: 

• Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
• Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need.
• Travel distance will be predominately within the FSS’s assigned region (25 miles radius)

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

We are looking for a Senior Commercial Sales Engineer to join our Americas Field Sales team as an individual contributor reporting to the Senior Manager, Sales Engineering in the Sales Engineering department. This is a remote role located in the south. We’re looking for a Senior Commercial Sales Engineer to join our Americas Field Sales team as an individual contributor. This is a remote position located in our south region; however, occasional travel to customer sites and internal events may be required.

What you’ll do (Role Expectations)

• Create and deliver technical product presentations to prospective customers

• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs

• Lead product evaluations and custom product configurations

• Design evaluation test plans with customers and guide the process to successful outcomes

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

• Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls

• 4+ years of experience as a Sales Engineer or Network Systems integrator

• Bachelor’s degree in Computer Science or a related field, or equivalent working experience

• Ability to travel to visit with customers

What Will Make You Stand Out (Preferred Qualifications)

• Technical certifications such as CCNA, Network+, CCNP, CCIE, or Security+

• Prior experience closing deals in a quota-carrying role

• Experience running multiple POVs in tandem and working with small to medium-sized business or enterprise accounts in the networking or cybersecurity space

#LI-AA5

#Remote

Role

We are looking for a Principal Sales Engineer to join our team located in the South. This role will report to the Director of Sales Engineering for the Americas Field Sales team.

You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

What you’ll do (Role Expectations)

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree or equivalent experience
• 10+ years of experience as a Sales Engineer or Systems integrator
• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Industry certifications including CCNP, JNCIP, PCNSA, CISSP, or CCSP
• Experience working with large enterprise and major accounts

#LI-Remote

#LI-EV1

Summary

We are seeking a qualified Litigation Assistant to join our team. As a Litigation Assistant, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Perform administrative duties (scheduling calendar hearings and deadlines, organize case files, manage logistics)
• Maintain pleadings and discovery indexes.
• Organize exhibits, documents, evidence, briefs, and appendices.
• Implement and improve upon administrative processes for more efficient workflow.
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
• Draft and proofread correspondence and legal documents, such as pleadings and contracts
• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions
• Manage, organize, and maintain documents in paper or electronic filing systems
• Performs other duties as assigned to meet the needs of the business.

Qualification

• High school diploma or general education degree (GED) required.
• Associates degree in paralegal studies, a paralegal certificate, or a bachelor's degree is preferred.
• Bilingual English and Spanish. (preferred)
• At least 2 years of experience as an administrative assistant (preferably in a law firm or in a corporate legal department), legal assistant, legal secretary, or paralegal.
• Experience in Personal Injury, WC, Premises, or other injury related practice areas. (preferred)
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision.
• Great written and communication skills, be proficient in calendar depositions, mediation, and hearings.
• Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Discover the advantages of Advanced Independent Practice - Advanced Institute of Urology (AUI) - powered by Urology Alliance. 

As a member of Urology Alliance (UA), Advanced Institute of Urology (AUI) is supported by the nation’s leading patient-focused, excellence-driven physician-led urology network. This partnership empowers Advanced Institute of Urology (AUI) to deliver superior, individualized patient care by leveraging  Urology Alliance’s robust, world-class business and organizational support, ensuring our physicians can focus on what they do best – providing top-notch care in a successful and dynamic private practice setting. 

Job description

Discover the advantages of Advanced Independent Practice - Advanced Institute of Urology (AUI) - powered by Urology Alliance. 

As a member of Urology Alliance (UA), Advanced Institute of Urology (AUI) is supported by the nation’s leading patient-focused, excellence-driven physician-led urology network. This partnership empowers Advanced Institute of Urology (AUI) to deliver superior, individualized patient care by leveraging  Urology Alliance’s robust, world-class business and organizational support, ensuring our physicians can focus on what they do best – providing top-notch care in a successful and dynamic private practice setting. 

Job description

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our General Liability Associate Attorney position in any of our Florida offices.

The ideal candidate will have a strong background handling litigation matters and understand any applicable underlying regulations. This role offers the opportunity to work on challenging cases and be at the forefront of litigating emerging legal issues, with talented colleagues throughout the country, and provide sound counsel to our clients.

This is a hybrid position offering great flexibility. 

Key Responsibilities:

• Support a litigation caseload from inception through resolution, including case strategy development, discovery, motion practice, mediation, and trial preparation.
• Draft and argue substantive motions, pleadings, briefs, and legal memoranda in state and federal courts.
• Conduct and defend depositions of parties, witnesses, and experts.
• Manage all aspects of written discovery, including drafting and responding to interrogatories, requests for production, and requests for admission.
• Represent clients at court hearings, mediations, arbitrations, and other dispute resolution proceedings.
• In collaboration with senior attorneys and clients, develop litigation strategies in identifying key issues, evaluating risk, and driving matters toward favorable outcomes.
• Maintain regular communication with clients, providing clear case assessments, litigation updates, and strategic recommendations.
• Work closely with attorneys across offices on complex matters involving general liability, premises liability, transportation, and insurance-related claims.
• Assist with trial preparation, including witness preparation, exhibit development, and coordination with experts.
• Collaborate other attorneys, paralegals, and litigation support staff to ensure efficient case management.

Qualifications

• JD from an ABA accredited law school
• Admitted to practice in the state of Florida
• 2+ years of defense litigation experience
• Experience with litigation involving general liability, premises, transportation, or insurance defense
• Maritime experience is strongly preferred
• Experience drafting discovery and pretrial motions a must
• Superior analytical skills
• Strong written and oral communication skills
• Sophisticated technical skills necessary
• Handling court appearances, depositions, and trial experience a plus

Your Impact

This is a post-sale, customer-facing, front-line role with primary duties of deploy network, hardware, and software solutions for Axon’s Fleet solutions. All candidates maintain a professional attitude with a strong focus on the customer’s total implementation experience.

What You'll Do

Location: Remotely from the United States
Travel: On the road 100% (Mon-Fri), domestic
Reports to: Sr Manager, Fleet Services or Technical Services Supervisor, Fleet

• Identify and implement solutions within minimal assistance in a fast-paced environment.
• Assist clients to monitor all software implementation lifecycles and assist with the appropriate customizations.
• Conduct training sessions with customer technical points or contact and end users on Axon specific product applications.
• Create accurate computer network diagrams and documentation for design and planning of network communication systems.
• Customer coordination and execution of field commissioning tests.
• Deliver timely and detailed project deployment reports.
• Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT) and program managers, post-sale.
• Escalate product irregularities and problems to Product Managers during site deployments.
• Maintain regular and predictable attendance.
• Synchronize the operation of Axon products as they apply to the Fleet solutions.
• Train primary technical contacts and end users on the proper installation and use of the full suite of Axon Fleet’s components and products.
• Troubleshoot applications, computers, networks and products.
• Validate the quality of 12V DC sub-contractor installations.

What You Bring

• Ability to perform job functions from any location with minimal oversight.
• Ability to stand, bend, and stoop for upwards of 8 hours a day; as well as lift or carry tools up-to-75 lbs. on a regular basis; with or without special accommodations, is required.
• Flexibility to take on additional projects and adapt to changes in priorities.
• Aptitude to work within a team and as an individual contributor in a fast-paced, dynamic environment.
• Desire to work with a team or visit clients in person, weekly. (This position does not have a residency location requirement, but successful candidates must reside within reasonable proximity to a major airport.)
• 3+ Years of advanced computer network implementation including systems software, Windows operating systems and applications software, hardware, and configurations, (A+, Network + or equivalent preferred)
• Basic understanding 12-volt DC circuit theory, electrical wiring diagrams, possess mechanical dexterity and troubleshooting skills preferred. (Emergency Vehicle Technician or similar ASE Electronics certifications preferred or Military electronics technician)
• Cradlepoint router or equivalent configuration, implementation and deployment knowledge. NCOS, NetCloud (Cradlepoint Network Associate and Cradlepoint Network Professional certifications preferred).
• Familiarity with data transfer concepts WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks and virtual private networking.
• Experience implementing and deploying products in IP-based Ethernet networks, including layer 2, layer 3, LAN, WAN, VPN.
• A valid driver’s license is required and must be maintained throughout employment.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 66,000 in the lowest geographic market and USD 105,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

ABOUT THE ROLE AND OUR TEAM

Are you a strategic sales professional ready to drive growth in a high-impact category? The Venue Account Executive is responsible for hitting monthly sales goals by engaging with wedding professionals in our Venue and Catering categories across the United States. Using a high-volume cold calling approach and a consultative sales process, you will build rapport with business owners to advise them on industry trends and how to scale their brands through The Knot and WeddingWire’s premium advertising platforms.

The Venue category requires a high level of sales maturity and the ability to navigate a longer, more complex sales cycle. Because high-impact outreach and client consultations happen when wedding professionals are most active, success in this role requires a dedicated 40-hour-per-week commitment during our standard business hours of 9:00 am – 6:00 pm EST. We are looking for professionals who understand that consistent presence is the key to managing a successful pipeline.

The expected salary for this job requisition is $50,000-$60,000. The salary is just one component of TKWW's total rewards package for employees. The role is eligible for other total rewards such as health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave. This role is also eligible for variable compensation and/or performance bonuses.

Applications for this role are being accepted on a rolling basis.

RESPONSIBILITIES

• Execute High-Volume Outreach: Drive daily activity expectations through consistent, high-volume sales calls to identify and engage decision-makers.

• Manage Complex Pipelines: Successfully navigate a diverse and longer sales process from initial prospect identification to close.

• Consultative Value Building: Build and maintain strong phone rapport to uncover prospect needs and deliver crisp, on-point presentations that highlight our platforms' ROI.

• Drive Revenue: Consistently meet and exceed monthly revenue quotas by closing new business deals.

• Persistence & Negotiation: Proactively follow up with potential clients to negotiate contracts and maximize profit margins.

• Strategic Time Management: Organize your workday efficiently, ensuring all interactions and opportunities are meticulously tracked and updated in Salesforce.

• Team Collaboration: Work independently to hit personal targets while remaining a collaborative contributor to the broader team’s success.

SUCCESSFUL VENUE ACCOUNT EXECUTIVES HAVE:

• B2B Experience: At least 2 years of full sales cycle B2B experience (Inside phone sales is strongly preferred).

• Analytical Mindset: Strong skills in identifying trends, understanding challenges, and proposing data-backed solutions.

• Persuasive Communication: Confidence and enthusiasm when presenting to decision-makers, backed by excellent verbal and written skills.

• Problem-Solving Prowess: A proven ability to deliver client-focused solutions and thrive in a fast-paced, evolving, and competitive environment.

• Organizational Mastery: The ability to work independently and manage a structured 40-hour work week effectively.

• Tech Savvy: Experience with Salesforce.com or another CRM system; a Bachelor’s degree is preferred.

WORK MODEL:
This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.

#LI-Remote  #professional-track

ABOUT THE ROLE AND OUR TEAM

Are you a strategic sales professional ready to drive growth in a high-impact category? The Venue Account Executive is responsible for hitting monthly sales goals by engaging with wedding professionals in our Venue and Catering categories across the United States. Using a high-volume cold calling approach and a consultative sales process, you will build rapport with business owners to advise them on industry trends and how to scale their brands through The Knot and WeddingWire’s premium advertising platforms.

The Venue category requires a high level of sales maturity and the ability to navigate a longer, more complex sales cycle. Because high-impact outreach and client consultations happen when wedding professionals are most active, success in this role requires a dedicated 40-hour-per-week commitment during our standard business hours of 9:00 am – 6:00 pm EST. We are looking for professionals who understand that consistent presence is the key to managing a successful pipeline.

The expected salary for this job requisition is $50,000-$60,000. The salary is just one component of TKWW's total rewards package for employees. The role is eligible for other total rewards such as health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave. This role is also eligible for variable compensation and/or performance bonuses.

Applications for this role are being accepted on a rolling basis.

RESPONSIBILITIES

• Execute High-Volume Outreach: Drive daily activity expectations through consistent, high-volume sales calls to identify and engage decision-makers.

• Manage Complex Pipelines: Successfully navigate a diverse and longer sales process from initial prospect identification to close.

• Consultative Value Building: Build and maintain strong phone rapport to uncover prospect needs and deliver crisp, on-point presentations that highlight our platforms' ROI.

• Drive Revenue: Consistently meet and exceed monthly revenue quotas by closing new business deals.

• Persistence & Negotiation: Proactively follow up with potential clients to negotiate contracts and maximize profit margins.

• Strategic Time Management: Organize your workday efficiently, ensuring all interactions and opportunities are meticulously tracked and updated in Salesforce.

• Team Collaboration: Work independently to hit personal targets while remaining a collaborative contributor to the broader team’s success.

SUCCESSFUL VENUE ACCOUNT EXECUTIVES HAVE:

• B2B Experience: At least 2 years of full sales cycle B2B experience (Inside phone sales is strongly preferred).

• Analytical Mindset: Strong skills in identifying trends, understanding challenges, and proposing data-backed solutions.

• Persuasive Communication: Confidence and enthusiasm when presenting to decision-makers, backed by excellent verbal and written skills.

• Problem-Solving Prowess: A proven ability to deliver client-focused solutions and thrive in a fast-paced, evolving, and competitive environment.

• Organizational Mastery: The ability to work independently and manage a structured 40-hour work week effectively.

• Tech Savvy: Experience with Salesforce.com or another CRM system; a Bachelor’s degree is preferred.

WORK MODEL:
This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.

#LI-Remote  #professional-track

Summary

This role will work closely with a lead attorney and litigation paralegal. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities

• Perform administrative duties, such as scheduling calendar hearings and deadlines, organizing case files, and managing logistics
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Implement and improve upon administrative processes for more efficient workflow
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
• Draft and proofread correspondence and legal documents, such as pleadings and contracts
• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions
• Manage, organize, and maintain documents in paper or electronic filing systems
• Provide general administrative assistance, such as maintaining the attorney’s calendar and making travel arrangements
• Performs other related duties as assigned to meet the needs of the business

Qualification

• High school diploma or GED
• Associate’s Degree in Paralegal Studies, Bachelor’s Degree, or a Paralegal Certificate (preferred)
• Experience in Personal Injury, Workers Compensation, Premises, First Party or other injury related practice areas (preferred)
• At least 2 years of experience as an Administrative Assistant preferably in a law firm setting or in a corporate legal department.
• Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision
• Strong written and verbal communication skills, including good presentation skills.
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EM1

Summary

We are seeking a qualified Legal Assistant to join our team. As a Legal Assistant, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Perform administrative duties (scheduling calendar hearings and deadlines, organize case files, manage logistics).
• Maintain pleadings and discovery indexes.
• Organize exhibits, documents, evidence, briefs, and appendices.
• Implement and improve upon administrative processes for more efficient workflow.
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation.
• Draft and proofread correspondence and legal documents, such as pleadings and contracts.
• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice.
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney.
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions.
• Manage, organize, and maintain documents in paper or electronic filing systems.
• Performs other related duties as assigned to meet the needs of the business.
   

Qualification

• High school diploma or general education degree (GED) required.
• Associates degree in paralegal studies, a paralegal certificate, or a bachelor's degree is preferred.
• At least 1 year of experience as an administrative assistant (preferably in a law firm or in a corporate legal department), legal assistant, legal secretary, or paralegal.
• Experience in Social Security, Personal Injury, Workers Compensation, Premises Liability, or other injury related practice areas. (preferred)
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision.
• Great written and communication skills, be proficient in calendar depositions, mediation, and hearings.
• Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EM1

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.

About us 🚀

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.

Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.

Role description 📖

As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

Key responsibilities include the following:

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong, multi-threaded relationships across key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion opportunities within existing accounts
• Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases
• Lead renewal and commercial conversations, including pricing, terms, and negotiation
• Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
• Identify customer challenges early and work cross-functionally to solve them
• Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes
• Maintain strong forecasting discipline and pipeline visibility across your book of business
• Represent Reachdesk with confidence and professionalism in executive-level discussions

About you 

• 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
• Sales, SDR/BDR, or account executive experience strongly preferred
• Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
• Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business
• Track record of creating pipeline and generating new opportunities within existing accounts
• Strong commercial judgment and problem-solving ability
• Proven ability to build executive-level relationships across complex organizations
• Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
• Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment

About the benefits 👍—Here are just some

• Competitive salary, stock options, and 401(k) matching program
• Dental, hearing, vision, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people.

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

The Inventory Specialist is responsible for both traditional medical/surgical supplies management and 2-Bin Kanban project supply chain systems. This role is responsible for the accurate and efficient counting, stocking, and auditing of consumable medical/surgical supplies, pharmaceuticals, surgical implants, instruments, and other hospital assets. This role may also be responsible for installing and maintaining 2-Bin Kanban project supply chain lines, including assembling and adjusting inventory storage racks. This is a seasonal temporary position that will require extensive travel.

Essential Functions and Responsibilities:

• Accurately capture inventory count data in the HITS program, utilizing Excel or paper count sheets as instructed by the Team Leader or other Inventory Management.
• Perform inventory counts, ensuring all items are accounted for and reported according to established policies.
• Report discrepancies in inventory to the Team Leader.
• Maintain a high level of competency in using technology for inventory data capture, including the HITS application.
• Regularly communicate with the Team Leader regarding any issues with the HITS program and/or computer equipment.
• Assemble/disassemble and adjust inventory storage racks, carts, and shelving for supplies.
• Install carts to each par location.
• Organize and stock inventory shelving as directed by the supervisor and hospital staff teams.
• Read data for supplies description, item number, par, and unit of measurement (uom).
• Pick one (1) each of supplies for each par location and label with a temporary label.
• Bin and stage supplies on carts with appropriate bin size and label.
• Label bins and carts.
• Accurately capture inventory count data in the HITS program using Excel or paper count sheets as instructed by the Team Leader or other Inventory Management.
• Follow procedures and protocols outlined in job orientation and training.
• Follow company procedures, guidelines, and standards in customer service, equipment utilization, and internet usage.
• Maintain a high level of competency in utilizing technology for inventory data capture, including the HITS application.
• Attend staff and training meetings for ongoing updates related to Field Operations.
• Communicate with the Team Leader daily to troubleshoot challenges.
• Collaborate daily with various teams while working on projects.
• Follow Inventory Counter procedures and protocols outlined in job orientation and training.
• Perform duties in a timely and effective manner, adhering to established company policies to achieve overall objectives.

Required Qualifications: 

• High school education, GED or equivalent combination of education and experience.
• Must be able to meet required standards to work within a hospital - including background check, drug test and medical vaccinations.
• State Issued Driver’s License and clean driving record preferred in addition to reliable transportation and the ability to travel extensively.
• Must possess a mobile phone to be able to use company apps for timekeeping purposes.
• Ability to use inventory computer programs to update counts and compile reports.
• Must present a professional appearance.
• Ability to work independently and as a member of various teams.
• Acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Must be able to speak, read, write, and understand the primary English language.
• This position requires frequent travel across the US.
• In accordance with hotel policy and the travel requirements of this role, applicants must be a minimum of 21 years of age.

Preferred Qualifications:

• Medical and/or pharmaceutical product knowledge.
• 1 year of inventory count or supply chain experience is preferred.

While performing the duties of this job, the employee is frequently required to do the following:

• Travel extensively to US based hospitals.
• Stand and/or sit for prolonged periods.
• Walking for prolonged periods.
• Stooping, bending, and/or reaching to count products and/or handle equipment.
• Perform repetitive motion activities.
• Understand and respond to a diverse population.
• Ability to lift up to 50lbs.

The compensation for the Inventory Specialist role can range from $13.00 - $18.00 per hour. The base hourly range represents the anticipated low and high end of GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. 

Work Period: June 2026 to August 2026 

Location & Schedule: This is a full-time, 40-hour-per-week position with a minimum of 3 days per week onsite either in Miami, FL or in Needham, MA. There is no relocation or housing assistance for this position. 

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You'll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you'll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what's next — fast. 

This role: As an Applied AI & Analytics Intern, you'll be at the heart of driving company-wide AI transformation and working on high-impact, cross-functional business problems. 

You'll partner closely with other members of the team to utilize AI to turn data into insights that inform decisions across the company. This role sits at the intersection of SharkNinja's Jailbreak AI initiative, a company-wide movement backed by $1M in innovation awards, giving you direct exposure to real AI deployments, not sandbox exercises. 

The internship is built for builders who want to learn by doing, moving fast, and seeing their work in production, not in a slide deck at the end of the summer. We have a strong preference for those who bring full-stack or data analytics experience and are ready to apply it in a real business environment from day one.  

Here are some of the EXCITING things you'll get to do: 

• Support the scoping and analysis of business questions by gathering and organizing relevant data
• Write AI prompts and assist in data cleaning and preparation
• Design and iterate on AI prompts to extract actionable insights from business data
• Help build dashboards, reports, or simple models used by internal teams through the use of AI tools
• Assist in identifying trends, patterns, and insights within datasets through AI
• Use AI tools to improve efficiency and support analytical workflows
• Contribute to agentic workflow prototypes that automate manual, high-friction business processes
• Contribute to materials that communicate findings to stakeholders
• Help identify data gaps or inconsistencies and flag opportunities for improvement 

Our ideal builders will have the following attributes & skills:

• Education: Must be currently enrolled in a bachelor's or master's program
• Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in either Miami, FL or Needham, MA
• Experience with data visualization tools (Tableau, Power BI, Looker, or similar)
• Experience actively building with AI tools (LLMs, automation workflows, or agent frameworks), not just using them
• Experience working with real-world or messy datasets
• Working knowledge of SQL, Python, or similar tools through coursework or projects
• Ability to approach problems in a structured and logical way
• Interest in consumer products, retail, or e-commerce
• Embodies SharkNinja's Success Drivers:
  • Rarely Satisfied – Adopt a 'no delays' mentality in delivering against market needs/timing
  • Progress over Perfection – Make quick, daily progress and continuously adapt to achieve results rather than requiring perfect planning
  • Details Make the Difference – Brings rigor to data preparation, model assumptions, and analytical outputs; understands that the quality of an AI output is only as good as the quality of the input
  • Winning is a Team Sport – Ability to develop strong cross-functional relationships
  • Communicate for Impact – Strong communication skills; ability to deliver effective presentations to all levels of management 

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience! 

Applied AI & Analytics Associate, Office of the CEO

Miami, FL | Office of the CEO — Data, Analytics & AI

You Don't Wait to Be Asked. Neither Do We.

At SharkNinja, we've built a culture around one simple belief: the best answer wins. Not the loudest opinion. Not the most senior voice in the room. The best answer — backed by data, delivered with clarity, and executed with urgency.

We're hiring an Applied AI & Analytics Associate to sit inside the Office of the CEO. This is not a support role. This is not a reporting role. This is a problem-solving role — one where you'll work directly alongside the VP, Chief of Staff to the CEO and senior leaders across the company to crack open the problems that matter most and turn them into decisions that drive the business forward.

If you thrive in ambiguity, build before you're told to, move fast across functions, and believe that a clean insight delivered fast beats a perfect deck delivered late — read on.

What You'll Actually Do

You will be an analytics and AI professional embedded in the Office of the CEO, contributing to high-impact analytical work across the company and contributing to how SharkNinja uses data and AI to make better decisions.

This is not a single-team support role. You'll move across functions — working with product, operations, finance, supply chain, marketing — on whatever problems matter most to the business right now.

On any given week, you might:

• Partner with the VP and Chief of Staff on analytical questions that require structured problem-framing, data modeling, or clear recommendations
• Contribute to multi-week analytical initiatives from scoping through delivery, working with senior stakeholders on managing expectations and timelines
• Build and maintain dashboards, decision-support tools, and analytical models that help senior leaders operate more effectively
• Use LLMs, AI automation, or machine learning to accelerate your own analysis and help other teams do the same
• Identify gaps in how the company tracks performance and propose practical improvements in collaboration with finance, operations, and product teams
• Work with teams to adopt analytical approaches or tools, contributing to broader adoption and impact
• Introduce better analytical methods and tools to raise the quality and consistency of output across teams
• Communicate findings clearly to senior stakeholders — translating complex analysis into straightforward recommendations that connect to business outcomes
• Connect the dots between data from multiple functions to surface insights no single team could see on their own
• Help support and review work from junior analysts or co-ops, contributing to their development

This is a hands-on role based in our Miami office with real ownership over analytical delivery and measurable business impact. You will work on complex problems with appropriate support from senior stakeholders and produce high-quality work.

What It Takes to Win Here

Must Have:

• 2+ years of experience in analytics, data science, or consulting with a demonstrated track record of analytical delivery
• Hands-on experience deploying or building with LLMs, generative AI, or automation tools — not just familiarity, but practical usage in real work
• Strong working command of SQL and Python — you pull and manipulate data directly and can build scalable analytical solutions
• Proficiency building dashboards and analytical tools (Tableau, Power BI, Looker, or similar)
• Clear communication skills — you can present findings to senior stakeholders and explain complex analysis in plain language
• Demonstrated ability to take an ambiguous business question and structure a complete analytical approach
• Experience managing multiple workstreams and delivering against timelines with limited oversight
• Previous project or program management experience — managing scope, timelines, and cross-functional coordination
• Understanding of impact orientation — you connect your analytical work to business results and can articulate what changed because of your analysis
• Experience contributing to adoption — you've worked on building or improving a tool, process, or approach that a team has used; you're learning what it takes to drive change

Even Better If You Have:

• Background in consumer products, retail, or e-commerce — you understand margin dynamics, go-to-market, and how these businesses scale
• Experience with advanced statistical methods — experimentation, time-series analysis, or applied ML
• Hands-on experience with large-scale data infrastructure — designing data pipelines, working with modern cloud platforms (Snowflake, BigQuery, Databricks)
• Prior exposure to working alongside executive or senior leadership teams
• Experience identifying and solving systemic problems — moving beyond answering a single question to fixing how a team or function operates

Tools & Stack

• Languages: SQL, Python (strong proficiency); R, Scala, or equivalent a plus
• BI & Visualization: Tableau, Power BI, Looker, or similar — deep proficiency in at least one platform
• Data Platforms: Hands-on experience with modern cloud data platforms (Snowflake, BigQuery, Databricks)
• AI & Automation: Production experience with LLMs, generative AI, or automation tools — not just familiarity, but deployed solutions
• Collaboration Tools: Slack, Jira, Asana, or similar for cross-functional coordination

Why This Role, Why Now

SharkNinja is one of the fastest-growing consumer product companies in the world. We operate with the intensity of a startup and the scale of a global brand — and the Office of the CEO is where the most important, cross-cutting work gets done.

This role gives you direct exposure to how a company at this scale makes decisions, solves hard problems, and keeps moving. You will not be on the sidelines. You will be in the room. You will work across the entire company, not in service of a single function.

If you want a role where you can see the impact of your work — where you're not just producing output but driving outcomes — and where you're building capability that others actually use, this is it.

Director, HR Business Partner – LATAM  

Location:  

Miami, FL  (Hybrid)   

About Us  

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by our two trusted global brands, Shark and Ninja, we have a proven track record of bringing disruptive innovation to market—entering and redefining categories through bold thinking and consumer-first design.  

Headquartered in Needham, Massachusetts (Greater Boston), with more than 4,100 associates globally, SharkNinja products are sold at key retailers, online and offline, and through distributors worldwide.  

LATAM represents a critical and rapidly expanding growth region for SharkNinja. As we scale across Mexico and additional markets in Central America, South America, and the Caribbean, we are building the people infrastructure to support sustainable, high-performance growth.  

Role Summary  

The Director, HRBP – LATAM will serve as the senior People & Culture leader for SharkNinja’s growing Latin America organization. Based in Miami, FL and reporting to the VP, HR Innovation and Performance at SharkNinja.  This role will support Mexico as well as additional current and future markets across Central America, South America, and the Caribbean region.  

This leader will build and execute a scalable regional people strategy aligned to aggressive commercial growth plans. The role requires balancing global alignment with local market realities—ensuring strong organizational design, workforce planning, leadership development, and cultural integration across a multi-country footprint.  

At SharkNinja, friction fuels innovation. This role demands a strategic thinker with a bias for action, strong cross-cultural capability, and the courage to challenge assumptions in order to build agile, high-performing teams across LATAM.  

Key Responsibilities  

Regional Strategic Partnership – LATAM  

• Serve as the senior HR leader supporting LATAM (e,g, Commercial and other cross functional teams) operations across Mexico and expanding markets in Central America, South America, and the Caribbean.  

• Partner with regional leadership to enable growth, new market entry, distributor expansion, and commercial scaling.  

• Act as the bridge between LATAM leadership and U.S.-based headquarters, ensuring alignment with global strategy while tailoring execution locally.  

• Translate enterprise HR frameworks into practical, compliant, and culturally relevant solutions across multiple countries.  

Organizational Effectiveness & Growth Enablement  

• Diagnose organizational needs and design structures that enable agility, accountability, and performance.  

• Lead workforce planning aligned to revenue targets and market expansion.  

• Drive change management initiatives tied to new country launches, evolving operating models, and scaling commercial teams.  

Talent Strategy & Leadership Development  

• Develop and implement strategies to attract, retain, and develop top commercial talent across LATAM markets.  

• Lead succession planning and leadership capability building.  

• Partner with Talent Acquisition to build diverse and competitive talent pipelines in emerging markets.  

Culture & Engagement  

• Champion a high-performance, inclusive culture aligned with SharkNinja’s success drivers.  

• Foster a mindset of ownership, urgency, and continuous improvement across the region.  

• Design engagement strategies that resonate across diverse cultural contexts within LATAM.  

Compliance & HR Operations  

• Ensure compliance with Mexico labor law and applicable employment regulations across LATAM markets.  

• Partner with HR Centers of Excellence (Compensation, Total Rewards, Talent, DEI, Learning) to deliver integrated and seamless people solutions.  

• Provide expert guidance on employee relations, policy governance, and risk mitigation.  

Data & Analytics  

• Leverage workforce analytics to anticipate talent needs and inform business decisions.  

• Identify trends, risks, and opportunities across markets and convert insights into action.  

• Provide regular regional updates and strategic recommendations to Boston-based leadership.  

Experience  

• 10+ years of progressive HR experience, including 5+ years in strategic HRBP roles supporting commercial or growth-focused organizations.  

• Experience supporting multi-country LATAM operations preferred.  

• Demonstrated success driving organizational design, workforce planning, and change management initiatives.  

• Strong knowledge of Mexico labor law; familiarity with broader LATAM employment frameworks highly desirable.  

• Experience operating within a global organization with U.S.-based leadership.  

• Proven ability to influence business decisions through data and workforce insights.  

Education  

• Bachelor’s degree in Human Resources, Business Administration, or related field required.  

• Master’s degree or HR certification preferred.  

Language Requirements  

• Fluent bilingual proficiency in English and Spanish (required).  

• In addition to English and Spanish, Portuguese proficiency is strongly preferred to support future growth in  Portuguese-speaking markets.  

Core Competencies  

• Strategic influence across geographies  

• Cross-cultural leadership and regional fluency  

• Organizational design and growth enablement  

• Strong executive communication and stakeholder management  

• Analytical, data-driven decision-making  

• Adaptability and comfort operating in high-growth environments  

Travel  

Travel required within Mexico and across LATAM markets, with periodic travel to SharkNinja headquarters in Greater Boston, MA and/or other key SharkNinja corporate hubs.    

Diversity, Equity & Inclusion  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. We are committed to building a diverse workforce and fostering an inclusive environment where every associate can thrive. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, age, or any other characteristic protected by applicable law.  

SharkNinja is seeking a strategic, globally minded, and results‑driven media leader to oversee media excellence, cross‑regional strategy, and agile activation across Mexico and LATAM markets—a core engine of SharkNinja’s global expansion.

As the Director of Media, LATAM you will build and lead the media strategy, frameworks, and operating models that empower markets to plan and activate quickly, effectively, and consistently. You will guide full‑funnel media execution across emerging regions, ensuring top‑of‑funnel and brand-building efforts complement performance-driven plans led by DTC, Retail Media, and Amazon teams.

This is a high‑impact leadership role for a critical thinker who excels in complexity, thrives in high‑growth environments, and brings an agile, test‑and‑learn mindset to modern media.

Responsibilities

Growth Market Paid Media Strategy & Execution

• Lead the development of integrated, full‑funnel media strategies for Mexico, Brazil, and LATAM markets, spanning top‑funnel, with a “social-first” mindset (Paid Social, Video, Partnerships), mid‑funnel channels (Paid Social), and complementing lower‑funnel programs (Amazon, Retail Media, DTC).
• Create cross‑region media playbooks, templates, and operating frameworks that enable rapid and repeatable planning.

• Develop and maintain country-level marketing strategies and budgets, balancing global priorities with local market realities.
• Partner with regional and distributor marketing teams to co-develop localized plans that reflect cultural nuances, market maturity, and commercial potential (specific markets across LATAM).

• Translate commercial and brand goals into clear, actionable media briefs for regional teams and agency partners.
• Ensure media plans align with global priorities while reflecting local nuance and market realities.
• Lead media transformation initiatives that improve speed, agility, automation, and measurement maturity.

Agile Campaign Management & performance Optimization

• Oversee planning, activation, and optimization across digital, social, OLV/CTV, OOH, and emerging channels.
• Guide markets on budget allocation frameworks, ensuring investments maximize ROI and support quarterly forecasts.
• Review weekly performance data across media mix, creative, and pacing; provide direction to optimize in real time.
• Triangulate insights across analytics, MMM, brand lift, and in‑platform metrics to refine strategies and build learning agendas.

Cross Functional Partnership & Agency Leadership

• Serve as the senior media partner for Growth Markets—collaborating with Brand, Creative, IMC, Social, Performance Media, Insights, Amazon/Retail, and Market GMs.
• Build bridges between global and regional teams to ensure connection, consistency, and shared learnings.
• Lead global and regional agency relationships—overseeing briefing, performance reviews, optimizations, and quarterly business updates.
• Partner with local teams to ensure media supports commercial plans, distribution timelines, and product launch calendars.

Leadership, Influence, Capability Building

• Mentor and guide regional marketers, elevating media expertise across Growth Markets.
• Establish a global‑to‑local media leadership framework that enhances consistency and operational excellence.
• Act as a key member of the global media leadership team, providing insights and recommendations to senior executives.
• Present strategies, performance updates, and opportunities with clarity, confidence, and influence.

Data, Measurement & Innovation

• Champion measurement excellence across Growth Markets, showcasing leadership across audience strategy, and incrementality frameworks.
• Collaborate with Insights, Analytics, and Retail partners to develop Point-of-Sale dashboards and learning agendas that elevate decision‑making.
• Lead testing and innovation roadmap to continuously advance SharkNinja’s commerce maturity.

What You’ll Bring

Qualifications

• 10–15+ years of experience in media strategy, planning, and investment across global or multi‑market environments.
• Proven experience driving full‑funnel media programs in high‑growth consumer categories (tech, appliances, CPG, retail, etc.).
• Strong analytical mindset with experience leveraging MMM, analytics dashboards, DSPs, platform tools, and audience insights.
• Demonstrated success managing complex budgets and leading agency relationships.
• Strong communication, collaboration, and stakeholder leadership skills.
• Experience in matrixed, multinational environments with the ability to influence without authority.

Preferred Qualifications

• Experience in high‑growth consumer brands or multi-category portfolio environments.
• Demonstrated success driving SKU‑level performance and retailer‑aligned media activation.
• Oversight of growth or emerging regions (EMEA, Middle East, Africa, LATAM).
• Familiarity with distributor models, retail media networks and shopper media ecosystems.
• Experience leading content systems, media transformations, or global playbook development.

Success in This Role Looks Like

• Growth Markets adopt consistent, agile, and high‑quality media planning practices.
• Media investments unlock measurable brand growth and lift across diverse regions.
• Markets plan and activate faster, with clearer frameworks and stronger decision‑making.
• Playbooks, toolkits, and processes become trusted global standards.
• SharkNinja drives outsized brand visibility and commercial impact across high‑growth regions.

SharkNinja is seeking a high-impact Director, Pure Players – LATAM Expansion to own and scale the company’s Amazon and Mercado Libre businesses in LATAM (excluding Mexico). This role carries full commercial and operational accountability for Pure Player performance in-market, including revenue growth, profitability, execution excellence, and platform partnership development. 

The Director will act as the single-threaded owner of LATAM Expansion markets Pure Player strategy, translating SharkNinja’s Global Amazon COE playbook into locally relevant execution across both Amazon and Mercado Libre. This leader will manage in-market performance pods, influence cross-functional partners, and serve as the senior point of contact with Amazon Brazil and Mercado Libre LATAM Expansion markets leadership. 

This role reports directly to the VP, Pure Players – Americas Expansion; partnering closely with the Global Pureplay COE, LATAM strategy leadership, and Americas retail stakeholders. 

Key Responsibilities 

P&L Ownership & Commercial Leadership 

• Own the Pure Player P&L for LATAM Expansion markets, including Amazon and Mercado Libre. 

• Deliver sustainable growth in POS, contribution margin, and retailer gross margin. 

• Set annual and quarterly revenue, margin, and investment targets across platforms. 

• Balance growth ambitions with long-term channel strategy protection. 

Platform Strategy & Joint Business Planning 

• Lead Amazon Brazil and Mercado Libre LATAM strategies, aligned to COE principles and local market dynamics. 

• Own development and execution of Joint Business Plans (JBPs) with both platforms. 

• Lead senior-level negotiations across promotions, media, visibility, fulfillment programs, and commercial terms. 

• Build and maintain executive relationships with Amazon and Mercado Libre leadership teams. 

Operating Model & Execution Excellence 

• Deploy the COE maturity model and High Impact Initiatives across LATAM Expansion markets. 

• Establish disciplined operating rhythms (WBRs, MBRs, QBRs) with clear KPI ownership. 

• Drive excellence across pricing, promotions, content, media, conversion, inventory, and fulfillment. 

• Ensure retail readiness for key tentpoles and peak moments. 

People & Pod Leadership 

• Lead and develop the LATAM Pure Player performance pod, including Amazon and Mercado Libre account leads. 

• Foster a high-performance culture grounded in accountability, speed, and continuous improvement. 

• Coach teams to operate as owners, not order-takers. 

Cross-Functional & Regional Collaboration 

• Partner closely with Marketing, Product, Operations, Finance, and Supply Chain to align Pure Player strategies with broader LATAM and Americas priorities. 

• Coordinate with LATAM and Global COE leaders to scale best practices and drive capability building. 

• Lead cross-platform and cross-market initiatives as needed. 

Insights, Governance & Executive Communication 

• Serve as the executive voice for Pure Players in LATAM Expansion markets. 

• Provide clear, data-driven updates on performance, risks, and opportunities to senior leadership. 

• Ensure strong forecasting, inventory planning, and risk mitigation. 

Qualifications: 

• Bachelor’s degree in Business, Marketing, Digital Commerce, or related field (MBA is a plus). 

• 8+ years of experience in digital commerce, sales, or marketing, including at least 4+ years managing Amazon + Mercado Libre business directly (ideally in LATAM). 

• Deep understanding of Amazon + Mercado Libre's retail platform, algorithms, and commercial levers, including advertising, content, pricing, promotions, and operational metrics. 

• Experience managing high-level retail negotiations and JBPs. 

• Proven leadership in developing digital commerce strategies in FMCG or Consumer Electronics / Durable Goods industries. 

• Fluency in Portuguese, Spanish and English 

• Strong analytical mindset, with hands-on experience using retail analytics, sell-out tools, and eCommerce KPIs. 

Skills & Competencies: 

• Strategic thinker with strong business acumen and commercial orientation. 

• Customer- and consumer-obsessed with a strong sense of ownership. 

• Highly collaborative, able to influence cross-functional teams and lead through others. 

• Skilled in digital merchandising, performance marketing, and retail media. 

• Analytical and data-driven with strong executional discipline. 

• Comfortable working in fast-paced, matrixed organizations across regions and time zones. 

Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

ROLE OVERVIEW 

We are seeking a Sales Director to lead SharkNinja's PriceSmart commercial relationship at the strategic and senior account level. PriceSmart is a multi-market warehouse club retailer operating across more than a dozen countries in the LATAM region with a membership model and club economics that demand a fundamentally different commercial approach than conventional retail. 

This role sits above the day-to-day account management layer and is accountable for the strategic architecture of the partnership: senior account leadership, executive relationship management with PSMT's senior stakeholders, P&L ownership at scale, and commercial framework development.  

This role reports to the VP, LATAM-Direct Sales and operates as a peer to other LATAM channel leads, with regular visibility to senior Americas commercial leadership. 

WHAT YOU'LL OWN 

• Strategic ownership of the PriceSmart global partnership — P&L accountability across all active markets and future market expansions 
• Executive relationship management at PSMT senior leadership levels — you are the face of SharkNinja at the strategic account level 
• Strategic account planning and governance: design, negotiate, and own the annual commercial plan including revenue targets, margin commitments, investment tiers, and milestone accountability 
• Performance-linked trade investment framework: own the design, deployment, and outcome measurement of commercial investment across all PSMT markets 
• Manage, develop, and coach the National Account Manager, PriceSmart — set clear KPIs, run weekly performance cadence, and build capability on data-driven account management 
• Member and consumer data strategy: ensure SharkNinja converts account-level data into assortment and promotional decisions 
• Commercial governance: pricing, compliance, invoice terms — you set the guardrails and enforce them consistently across all markets 
• Internal commercial leadership: bring the PriceSmart P&L, risks, and opportunities to senior leadership in a structured cadence with actionable recommendations 

WHAT WE NEED 

Hard requirements: 

• 10+ years of progressive commercial sales leadership in consumer goods, with at least 3 years managing a major national or international account at director level or above 
• Direct experience with club/warehouse retail — PriceSmart, Costco, Sam's, BJ's, or equivalent format; understanding of membership-model economics, club pack architecture, and pallet-level margin math 
• P&L ownership at scale: you've owned a significant revenue relationship, managed trade investment to margin targets, and held yourself accountable to gross profit outcomes — not just topline 
• Strategic account planning at scale: you've designed, negotiated, and delivered against multi-year commercial plans with major retail partners 
• Commercial transformation experience: you've changed the pricing or margin structure of a major account relationship — and closed the deal without losing the partner 
• LATAM commercial fluency: multi-market experience in Latin America; understanding of currency, regulatory, logistics, and channel complexity 
• Bilingual: English and Spanish preferred 
• Strong cross-functional leadership: you've driven commercial outcomes through supply chain, finance, marketing, and analytics teams without direct line authority 
• Data-fluent: you work from numbers, not instinct alone — POS analysis, margin bridges, forecast variance, ROI on trade investment 

Strong differentiators: 

• Background in high-growth CPG environments 
• Experience with invoice-level commercial restructuring with a large-format retailer 
• Demonstrated AI tool integration in commercial strategy — data synthesis, scenario modeling, leadership reporting 
• Track record of building and leading high-accountability sales teams in lean structures 
• Familiarity with PSMT's vendor infrastructure and club-specific sell-in / sell-through dynamics 

HOW WE OPERATE 

This role demands a general manager mindset. You'll be accountable for a P&L, a team, a transformation agenda, and a senior external relationship — simultaneously. We move at speed. We run on data. We expect leadership to show up with the analysis done, the recommendation sharp, and the ask clear. If you're a relationship manager who waits to be told what the numbers mean, this isn't the right seat. If you're a commercially sharp operator who can build the strategy, own the outcomes, and develop the people around you — we need to talk. 

SharkNinja is seeking a Senior eCommerce Director, LATAM Pure Players to lead and scale our marketplace business across Latin America, with primary focus on Mexico and Brazil. This leader will own the full regional P&L and drive profitable growth across both 1P (Vendor) and 3P marketplace models.

The ideal candidate brings deep, hands-on experience managing both Amazon, Mercado Libre, with proven success operating in Mexico and ideally Brazil (both strongly preferred). This leader will combine strong marketplace fundamentals with business development expertise, including launching and scaling US-based brands into LATAM.

This role requires strong executive presence, with the ability to influence C-suite stakeholders internally and externally, lead high-stakes joint business planning, and represent SharkNinja as a strategic partner to Amazon and Mercado Libre leadership.

Key Responsibilities

LATAM Marketplace Leadership & P&L Ownership

• Own and drive the full LATAM P&L across Amazon and Mercado Libre, delivering revenue growth, margin expansion, and market share gains.
• Lead strategic joint business planning (JBP) with senior marketplace leadership, influencing long-term growth strategies and investment priorities.
• Define and execute the LATAM marketplace strategy across 1P and 3P models, optimizing channel mix, profitability, and scalability.
• Lead regional business development initiatives, successfully launching and scaling SharkNinja brands from the US into Mexico, Brazil, and broader LATAM markets.
• Optimize pricing, trade investment, and promotional strategy to maximize ROI and contribution margin.

Performance Optimization & Financial Rigor

• Own demand forecasting, inventory planning, and trade spend management to ensure forecast accuracy, in-stock excellence, and working capital efficiency.
• Drive performance across key marketplace levers including traffic, conversion rate, and average order value (AOV).
• Manage margin to contribution targets, balancing topline growth with bottom-line profitability.
• Establish disciplined operating cadences, KPIs, and performance dashboards to drive accountability across the region.

Cross-Functional eCommerce Pod Leadership

• Build and lead a high-performing, cross-functional LATAM eCommerce “pod” inclusive of Sales, Marketing, Digital/Advertising, Finance, and Supply Chain.
• Drive alignment between global brand strategy and localized marketplace execution.
• Elevate organizational capability in Mexico and Brazil, building scalable processes and local market expertise.
• Foster a culture of ownership, speed, and data-driven decision-making.

Executive Influence & Strategic Partnership

• Serve as the executive face of SharkNinja to Amazon and Mercado Libre leadership across LATAM.
• Influence senior internal stakeholders, including C-suite leaders, through clear financial storytelling, strategic recommendations, and performance transparency.
• Translate marketplace insights into actionable regional and global growth strategies.
• Navigate complex negotiations and trade-offs with confidence, credibility, and strong executive presence.

Qualifications & Experience

• Bachelor’s degree required; MBA preferred.
• 10+ years of progressive eCommerce leadership with full P&L ownership.
• Direct experience managing both Amazon and Mercado Libre marketplaces.
• Experience operating in Mexico or Brazil; experience in both strongly preferred.
• Proven experience managing both 1P (Vendor) and 3P marketplace models.
• Demonstrated success launching and scaling US brands into LATAM markets strongly preferred.
• Deep understanding of core marketplace business drivers, including:
• Demand forecasting and inventory planning
• Trade and marketing spend management
• Margin and contribution profitability
• Traffic, conversion, and AOV optimization
• Experience leading cross-functional eCommerce pod structures.
• Exceptional negotiation skills and executive-level communication capability.
• Strong analytical and financial acumen; advanced proficiency in Excel, Power BI, and marketplace analytics tools.