501668 Technical Subject Matter Expert (SME)

Location:  Huntsville

The Development and Modernization (Dev/Mod) technical SME supports the UHPO by providing strategic leadership and oversight for all project management activities related to Dev/Mod initiatives, including cost, schedule, and performance. Ideal candidates will be highly skilled and experienced Technical Integration Lead to drive the development, modernization, and sustainment of the UH-60 Black Hawk air vehicle. In this role, you will serve as the principal technical advisor and primary liaison to government Program Management Offices (PMOs), lead engineers, and key aviation stakeholders. You will be responsible for synchronizing complex systems integration initiatives across engineering, maintenance, logistics, and test organizations to ensure mission success and technical integrity.

Note: This position requires an active Secret Security Clearance at the time of application.

Position requirements

• Provide overarching technical expertise for the development, modernization, and sustainment of the UH-60 Black Hawk air vehicle and complex systems integration initiatives.
• Act as the principal technical advisor and primary liaison to government PMOs, lead engineers, and key aviation stakeholders to resolve critical integration issues.
• Direct technical synchronization, ensuring rigorous alignment and technical integrity across engineering, maintenance, logistics, and test organizations.
• Evaluate and guide technical execution. Leverage domain expertise to analyze risk profiles, anticipate systemic bottlenecks, and establish robust program metrics. Develop and maintain schedules, risk registers, and action trackers.
• Leverage deep systems knowledge to proactively isolate and manage advanced integration challenges, forecast maintenance impacts, and architect comprehensive risk mitigation strategies for the Dev/Mods organization.
• Synthesize complex engineering data and field maintainer feedback into authoritative, actionable technical recommendations that drive program strategy.
• Provide expert technical evaluation during formal Technical Reviews and formulate key technical requirements for Statements of Work (SOW) and Requests for Proposal (RFP).
• Aviation Experience    Prior aircraft experience required; explicit experience on the UH-60 Black Hawk or similar rotary-wing platforms is highly preferred. Deep knowledge of the Black Hawk platform is essential.
• Demonstrated ability to accurately interpret and understand engineering drawings, system architectures, and complex integration impacts.        Proven track record of collaborating with engineering teams to assess design changes, structural modifications, and modernization efforts.
• Familiarity with government PMO processes, Integrated Product Team (IPT) participation, and formal program reviews.
• Strong verbal and written communication skills, with the ability to translate complex technical data into actionable leadership recommendations.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.  

Education and Experience Requirements:

• MS and 12+ years of experience preferred (or BS and 15+)
• Knowledge of Black Hawk helicopters and their systems, subsystems and components
• Program Management experience
• Proven of managing Dev/Mods initiatives, forecasting maintenance impacts, and architecting risk mitigation strategies for complex aircraft systems.
• Direct experience formulating technical requirements for Statements of Work (SOW), Requests for Proposal (RFP), and evaluating technical execution during formal Technical Reviews (e.g., SRR, PDR, CDR).
• Practical experience interpreting complex engineering drawings, system architectures, and schematic diagrams to assess structural and integration impacts.
• Demonstrated ability to develop and maintain programmatic artifacts, including risk registers, action trackers, and program status metrics to anticipate systemic bottlenecks.
• Track record of synthesizing complex field maintainer feedback and testing data into authoritative, actionable recommendations for program leadership. 

Travel: May require travel up to 20%.

IronMountain Solutions is an Equal Employment Opportunity employer 

501687 Software Analyst

Job Requirement: Software Analyst – UHPO Aviation Systems

Work Location: Huntsville, AL 

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation: Negotiable 

Position Summary:
IronMountain Solutions is currently seeking a detail-oriented and proactive Software Analyst to support the Utility Helicopter Project Office (UHPO) in the coordination, development, and sustainment of aviation software capabilities. The candidate will play a key role in aligning software efforts across multiple stakeholders to support fielded systems, including the UH-60M Black Hawk and UH-60V Black Hawk. This position focuses on software integration, interoperability, and the synchronization of Operational Flight Program (OFP) deliveries to ensure efficient and effective capability deployment to Army units.

Key Responsibilities:

• Coordinate development and sustainment activities for UHPO USLV applications, ensuring alignment with government direction and program objectives
• Interpret, communicate, and clarify government guidance related to USLV capabilities and implementation
• Identify risks associated with USLV development and sustainment, and recommend mitigation strategies that balance cost, schedule, and performance
• Assess fielded solutions to identify capability gaps and propose actionable improvements
• Coordinate development and integration of software loading solutions aligned with ARINC 615 and ARINC 665 standards
• Articulate and implement government direction for ARINC-based software loading applications
• Recommend actions to address risks, inefficiencies, and opportunities within software loading processes
• Coordinate across UHPO and other Capability Program Executive (CPE) Aviation Program Offices to improve collaboration and expand the use of USLV and ARINC-based solutions
• Identify opportunities to enhance synergy and standardization in Operational Flight Program (OFP) software loading across aviation programs
• Lead coordination efforts to consolidate multiple OFPs into unified software releases for fielded aircraft
• Interpret and clarify government direction regarding unified software delivery strategies
• Identify and manage risks associated with independently scheduled OFPs and their integration into recurring, synchronized release cycles
• Develop and present recommendations to improve alignment, reduce delivery conflicts, and optimize release timelines
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

Required Knowledge, Skills, and Abilities:

• Completed Bachelor Degree with a minimum of 15 years of related experience.
• Strong understanding of aviation software integration, sustainment, and Operational Flight Program (OFP) management
• Ability to interpret and translate government direction into actionable plans and coordinated efforts
• Experience identifying risks, gaps, and inefficiencies, and developing practical mitigation strategies
• Familiarity with software loading processes and standards, including ARINC 615 and ARINC 665
• Ability to coordinate across multiple technical, logistical, and programmatic stakeholders
• Excellent organizational, analytical, and communication skills, including the ability to brief senior leadership

Preferred Qualifications:

• Experience supporting UHPO or working within Capability Program Executive (CPE) Aviation environments
• Familiarity with Army aviation platforms, particularly the UH-60M and UH-60V
• Background in systems engineering, software integration, or test and evaluation
• Active DoD Secret clearance (or ability to obtain one)

Travel < 10%

IronMountain Solutions is an Equal Opportunity Employer

Configuration Manager & Team Lead

Work Location: Huntsville, AL

Schedule: Full Time

Relocation: Negotiable

Iron Mountain Solutions, Inc. is seeking a decisive and highly qualified Configuration Manager & Team Lead in the Huntsville, AL area to direct configuration management operations supporting the UHPO program office within PEO AVN.

In this critical leadership role, you will drive CM strategy, oversee complex engineering data, and ensure mission-critical alignment across the program. Core responsibilities include managing vendor Technical Data Packages (TDPs), orchestrating the Engineering Change Proposal (ECP) process, and guiding the receipt, review, and disposition of CM-related CDRL data. The ideal candidate is a strategic, team-oriented leader capable of driving Physical Configuration Audits (PCAs), shaping Statement of Work (SOW) requirements, and uniting cross-functional teams to meet challenging acquisition deadlines. 

Leadership & Job Responsibilities: 

• Direct and empower a team of 7-10 CM professionals, providing strategic vision, ongoing mentorship, and decisive leadership to meet critical program milestones.
• Direct and Chair the Configuration Change Board (CCB) for both hardware and software, guiding stakeholders through rigorous risk assessment, decision-making, and change control processes.
• Architect, document, and enforce standardized CM processes and governance in strict accordance with the program's Configuration Management Plan (CMP).
• Serve as the primary CM liaison, communicating complex technical and strategic information clearly to executive leadership, cross-functional teams, and external stakeholders.
• Lead and facilitate Integrated Product Team (IPT) meetings, driving cross-functional alignment and resolving complex configuration challenges.
• Collaborate strategically with Engineering to develop, evaluate, and process Engineering Change Proposals (ECPs), ensuring technical feasibility and operational readiness.
• Shape future contracts by reviewing and tailoring CM-related SOW and Data Item Description (DID) language prior to award, ensuring alignment with program needs.
• Enforce strict vendor governance, auditing contractor CM plans and processes to guarantee full compliance with DoD and contract requirements. 
• Forge strategic partnerships with Data Management to streamline the routing of CM deliverables and mandate timely, accurate responses to CM-related CDRLs.
• Unite cross-departmental efforts with Safety, Production, and Quality Assurance (QM/QA/QE) to ensure all safety and quality-driven changes are seamlessly integrated into the TDP via the CCB.
• Oversee the meticulous review and disposition of critical engineering data, including Notice of Revisions (NORs), PAID actions, Engineering Release Records (ERRs), and Requests for Variance (RFVs) to ensure uncompromised baseline accuracy.
• Ensure baseline integrity by directing the rigorous review of Specifications, Parts Lists, Source Control, and Vendor Item Drawings.
• Manage and validate Technical Data Package (TDP) Option Selection Worksheets to support acquisition strategies.
• Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; perform normal physical activity (reach with hands and arms; climb stairs). The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

Education and General Experience: 

• Proven track record of direct personnel leadership and team management is explicitly required.
• Working knowledge of DoD CM Standards.
• Working knowledge and experience utilizing TopVue.
• Bachelor’s Degree in engineering or a related field is required.
• 10+ years of relevant experience is required.
• Experience with the Windchill CM tool is a plus. 

Clearance Requirements: Must have an Active Secret Security Clearance or have the ability to obtain a Secret Clearance. 

Required Travel: 10%

Structural Engineer

Work Location: Huntsville, AL 

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation: Negotiable 

This position is contingent upon contract award.

IronMountain Solutions is seeking a Structural Engineer supporting an upcoming Long Range Standoff Weapon (LRSO) effort in Huntsville, AL. The ideal candidate will have hands-on experience in the evaluation, maintenance, repair, and overhaul of existing aviation platforms. This role is critical to ensuring reliable and efficient retrofitting or upgrading structural components in complex mechanical and electromechanical platforms. 

Education and General Experience: 

• Bachelor’s degree in mechanical, aerospace, or structural engineering or a related field is required and at least twelve (12) years of relevant experience with emphasis on evaluation, repair, modification, or production support of aviation structures.
• Familiarity with aircraft materials (aluminum alloys, composites, titanium, etc.) and structural joints (riveted, bonded, bolted).
• Proficient in interpreting 2D/3D CAD models, structural drawings, and aircraft maintenance manuals (AMMs, SRMs, CMMs).
• Working knowledge of FARs, FAA/EASA regulations, and OEM engineering processes.
• Experience with finite element analysis (FEA) tools and classical hand calculations for static strength assessments.
• Knowledge of composite repair techniques, corrosion prevention, and fatigue damage tolerance.
• Strong problem-solving and analytical skills.
• Ability to work independently and make engineering decisions under tight deadlines.
• Excellent verbal and written communication skills.
• Team-oriented mindset with a continuous improvement approach. 

Job Responsibilities: 

• Evaluate structural discrepancies and non-conformances identified during aircraft inspection or maintenance.
• Develop and document repair solutions for primary and secondary aircraft structures in compliance with OEM manuals, FAA regulations, and customer requirements.
• Author and review structural repair instructions (SRIs), engineering orders (EOs), and service bulletins (SBs).
• Perform structural substantiation, stress analysis, and material compatibility assessments as needed.
• Provide real-time engineering support to production and MRO teams during structural assembly, fabrication, and modification.
• Review and interpret engineering drawings, specifications, and work instructions for structural components.
• Ensure manufacturability and support root cause investigations for production issues (e.g., fit, form, corrosion, damage, or rework).
• Support tooling design, jigs/fixtures validation, and installation sequencing as required.
• Participate in or lead conformity inspections, audits, and certification documentation processes.
• Collaborate with DERs, DARs, and airworthiness representatives when required.
• Interface daily with technicians, inspectors, planners, and quality engineers on the production floor.
• Collaborate with program management, government customers, and suppliers to resolve structural issues or validate repairs.
• Support customer inquiries and technical investigations related to in-service structural issues.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Clearance Requirements: The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

Preferred Qualifications

• Master’s degree in computer science or related discipline, or equivalent professional experience. At least 10 years of progressively complex systems engineering experience, including integration of advanced hardware–software systems.
• Experience supporting Department of War systems
• Experience with software IV&V, software assurance, or mission assurance.
• Experience with embedded software and firmware safety.
• Familiarity with safety and airworthiness including but not limited to standards such as MIL-STD-882, DO-178, ARP4754, or equivalent. 

Required Travel: 10%

Clearance Requirements: The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

Software Materiel Release Coordinator

Work Location:  Huntsville, AL  

Schedule:  Full Time

IronMountain Solutions, LLC. is searching for a Materiel Release Coordinator to support a customer located in Huntsville, AL.

Job Duties:

• Support the Software Materiel Release (MR) process by integrating and executing critical logistics actions to ensure that new software is safe, suitable, and supportable before it is fielded for use by the U.S. Army.
• Assist with all MR activities for various programs and modifications, including coordination with Logistics personnel, providing MR guidance, planning, and briefings.
• Ensure all actions comply with applicable Army MR regulations and policies such as AR 770-3, AR 700-142, and DA PAM 700-142 and others.
• Provide support to activities related to MR process, including Type Classification (TC), and Logistics support to government leads.
• Assist in MR risk identification, mitigation, tracking, and resolution.
• Collaborate across multiple program disciplines in a dynamic, fast‑paced environment.
• Evaluate customer and operational needs to develop MR safety requirements, constraints, and operating limits, as well as supportability documentation.
• Perform/Support a variety of hazard analyses across the full product life cycle such as Preliminary Hazard Analysis (PHA), Subsystem Hazard Analysis (SSHA), System Hazard Analysis (SHA), Operating and Support Hazard Analysis (O&SHA), Functional Hazard Analysis (FHA), Software Safety Hazard Analysis, and Fault Tree Analysis.
• Interface with customers and program subject‑matter experts; prepare presentations, analyses, and reports for safety boards, design reviews, and readiness reviews.
• Deliver clear oral and written system‑safety and risk presentations in support of peers, leadership, customers, stakeholders, and regulatory agencies.
• Review and evaluate logistics data from OEMs and contractors, verifying technical content accuracy.
• Compile required products and processes to generate MR packages.
• Maintain document control, update compliance matrices, and prepare briefings.
• Track progress toward milestone objectives and follow up on action items and reportable tasks.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

Education and General Experience:

• BA/BS degree and 5 years of equivalent experience performing the responsibilities listed.
• Knowledge and experience in MR processes for Full Materiel Release, Conditional Materiel Release, Urgent Materiel Release, and Software Materiel Release
• Knowledge and experience in DoD Acquisitions and specifications to ensure product planning, development, acquisition, fielding plans, schedules, and strategies
• Applicants must possess a minimum of an active SECRET government clearance or be willing to be subject to a government security clearance investigation. Applicants must meet eligibility requirements for access to classified information.
• Strong verbal and written communication skills with the ability to work effectively in a team environment.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, and Project).
• Excellent organizational skills and strong attention to detail.
• Flexible, positive attitude with the ability to adapt to challenges and ambiguity.
• Able to multi‑task and prioritize competing tasks and information.
• Demonstrated accountability for meeting deadlines and delivering results. 

Required Travel: 10% 

IronMountain Solutions is an Equal Opportunity Employer

Mechanical Engineer

Work Location: Huntsville, AL 

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work may be authorized on a case-by-case basis)

Relocation: Negotiable 

IronMountain Solutions is seeking a Mechanical Engineer supporting an upcoming Long Range Standoff Weapon (LRSO) effort in Huntsville, AL. The ideal candidate will have hands-on experience in the evaluation, maintenance, repair, and overhaul of existing aviation platforms. This role is critical to ensuring reliable and efficient retrofitting or upgrading structural components in complex mechanical and electromechanical platforms.

This position is contingent upon contract award.  

Education and General Experience: 

• Bachelor’s degree in mechanical, aerospace engineering or a related field with eight (8) years of relevant experience or twelve (12) years of relevant experience (Mechanical Designer) without a degree is required with emphasis on evaluation, repair, modification, or production support of aviation platforms.
• Proficient in interpreting mechanical drawings, tolerance standards (GD&T), and aerospace hardware specifications.
• Familiarity with aircraft mechanical systems (e.g., hydraulics, pneumatics, flight control surfaces, environmental control systems, etc.).
• Proficient in CAD software such as SolidWorks.
• Working knowledge of composite materials, corrosion prevention, and mechanical testing.
• Experience with PLM/ERP tools (Teamcenter, SAP, Windchill).
• Hands-on knowledge of aircraft systems integration, rigging, or ground support equipment.
• Strong problem-solving and analytical skills.
• Ability to work independently and make engineering decisions under tight deadlines.
• Excellent verbal and written communication skills.
• Team-oriented mindset with a continuous improvement approach. 

Job Responsibilities:  

• Provide technical support for the inspection, disassembly, and reassembly of mechanical components and subsystems during aircraft overhaul.
• Develop and review repair instructions, technical dispositions, and engineering orders for non-conforming or damaged mechanical parts.
• Collaborate with OEMs and regulatory agencies to ensure repair solutions meet airworthiness standards and applicable service bulletins.
• Support the manufacturing, assembly, and integration of mechanical systems in new production or retrofit programs.
• Resolve engineering issues during assembly such as tolerance stack-ups, material substitution, or tooling interference.
• Provide input on fixture design, installation sequence, and manufacturability.
• Interpret and generate 2D drawings and 3D CAD models for assemblies, subassemblies, and tooling.
• Support minor modifications and system upgrades, ensuring compatibility with existing platforms and compliance with ASME Y14.100 standards.
• Maintain and manage engineering change orders (ECOs) and configuration control documentation.
• Participate in technical investigations, root cause analysis, and corrective/preventive action efforts related to mechanical issues.
• Coordinate with DERs, inspectors, and QA to support conformity inspections and certifications.
• Work closely with maintenance teams, suppliers, and other engineers to resolve technical issues.
• Support first article inspections (FAI), process validations, and design reviews.
• Interface with customers or end users to resolve field issues or offer technical support for mechanical systems.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Clearance Requirements: The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

501657 Quality Engineer

Work Location:            Huntsville, AL  

Schedule:                    Full Time; 40 hours per week 8 hours per day in office (remote work is not authorized)

Relocation:                  Negotiable

IronMountain Solutions is seeking a Quality Engineer supporting an upcoming Long Range Standoff Weapon (LRSO) effort in Huntsville, AL. The ideal candidate will have experience in overseeing quality control processes throughout product lifecycle, implementing best practices, and ensuring that products meet both industry standards and customer expectations. The QA Team supports multiple DoD contracts delivering products and services for the full lifecycle of aviation and missile systems, including requirements definition, prototyping, design, integration, test, assembly, production, logistics products, documentation, sustainment, product improvement, lifecycle support, and obsolescence management, and configuration control. The Quality Engineer will be responsible for driving continuous improvement, managing audits, and ensuring that all aspects of our manufacturing process consistently deliver high-quality hardware products—from contract award through final delivery and closeout.

This position is contingent upon contract award.

Education and General Experience:

• Bachelor’s degree in engineering (Mechanical, Electrical, etc.) is required and at least twelve (12) years of relevant experience associated with production & quality control of technical items related to aviation systems.
• In-depth knowledge of ISO 9001 and other quality management systems (QMS) and standards within the hardware manufacturing industry such as: ISO 45001, ISO 14001, ISO 27000, ISO 31000, ITIL and other industry-specific certifications.
• Strong analytical skills, with experience in data-driven decision-making and root cause analysis ensuring that products and services are meeting the quality guidelines through regular assessment.
• Proven ability to work within a diverse team, with excellent communication and interpersonal skills for continuous improvement including creation of training guidelines for individuals completing manufacturing processes.
• Familiarity with manufacturing processes, hardware testing methods, tools for product inspection, and review of objective evidence of conformance.
• Strong understanding of regulatory requirements and compliance standards (e.g., UL, CE, RoHS).
• Excellent communication and problem-solving skills and a proactive approach to quality improvement including the development of new quality assurance procedures as required.

Job Responsibilities:

• • Lead implementation and surveillance of the program Quality Management System by reviewing contract language, quality clauses, technical requirements, and applicable standards to ensure quality planning, execution, and reporting are fully addressed and compliant with program requirements.
  • Develop, maintain, and assess the contractor quality program and supporting quality documentation, including quality planning, audit readiness, process compliance, inspection discipline, corrective action processes, and objective evidence of conformance for delivered hardware.
  • Participate in design reviews, technical interchange meetings, production readiness reviews, and quality reviews to ensure quality requirements are properly flowed down into manufacturing, refurbishment, conversion, inspection, acceptance, and delivery processes.
  • Assess contractor and supplier compliance to accepted quality standards and processes, including AS9100/ISO-based quality systems, process controls, workmanship requirements, calibration controls, inspection criteria, and manufacturing documentation supporting hardware acceptance.
  • Participate in qualification testing, first article inspection/testing, validation of inspection and test methods, and review of acceptance records to ensure engineering requirements are understood, verified, and supported by complete and traceable quality evidence.
  • Support production line validation and process control activities through review of manufacturing readiness, critical process controls, inspection/test points, process capability, nonconformance trends, and effectiveness of factory acceptance and verification methods.
  • Develop and analyze quality metrics and contractor performance indicators. This includes participation in corrective action boards, root cause and corrective action processes, trend analysis, quality health reporting, supplier-quality visibility, and program quality risk evaluation and reporting.
  • Review and support nonconformance, waiver, deviation, and variance actions to ensure issues are properly documented, technically understood, mitigated, and resolved before product delivery, and that approved dispositions do not compromise the qualified baseline or customer acceptance.
  • Support materiel release and final acceptance activities by verifying required inspections, tests, corrective actions, certification records, and quality artifacts are complete before delivery to the Government.
  • Provide recommendations, findings, and decisions to program PM and senior management in the accomplishment of various Program objectives.
  • Keep PM informed of technical status of assigned tasks, program status, significant program events, controversial issues, program reviews, and other relevant issues
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

  Clearance Requirements: The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

  IronMountain Solutions is an Equal Opportunity Employer

Clearance Requirements: The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

501676 Logistics Analyst (ILS Manager)

Work Location: Huntsville, AL

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized) 

Relocation: Negotiable

IronMountain Solutions is seeking a Logistics Analyst to support a Department of the Air Force production effort in Huntsville, Alabama. This role will lead and coordinate logistics-related activities across the contract, with emphasis on reliability and maintainability (R&M), Government property accountability, integrated logistics support (ILS), provisioning, and broader product support analysis. The Logistics Analyst will work alongside engineering, quality, configuration management, manufacturing, supplier teams, and the customer to ensure logistics data, supportability planning, and property controls remain aligned to contract requirements.

This position is contingent on contract award.

Job Responsibilities

• Supports all contract logistics activities, including integrated logistics support planning, provisioning, product support analysis, Government property coordination, and reliability and maintainability related tasks.
• Develops, reviews, revises, and maintains logistics data, provisioning inputs, and product support documentation for new, modified, refurbished, or production hardware.
• Coordinates with engineering, configuration management, manufacturing, and quality teams to evaluate design changes, ECPs, variances, and process changes for logistics, supportability, provisioning, and property impacts.
• Reviews, evaluates, accepts, and/or rejects provisioning data, supportability data, and related contractor or OEM submissions for adequacy, completeness, and technical accuracy.
• Provides product support analysis to determine maintenance impacts, sparing implications, provisioning requirements, and long-term support considerations associated with fielded or newly produced systems.
• Assists in the development, maintenance, and execution of integrated logistics support plans, provisioning packages, logistics product data, and engineering data for provisioning as required by contract deliverables.
• Supports property management activities, including accountability, inventory reconciliation, receiving, storage, movement, and coordination of Government Furnished Property in accordance with contractual and company requirements.
• Interfaces with customer representatives, subcontractors, OEMs, and internal functional teams to resolve logistics issues, support provisioning conferences or reviews, and improve supply availability and product support outcomes.
• Analyzes technical documentation and source data to identify supportability concerns, interchangeability and substitutability issues, obsolescence considerations, and downstream supply impacts.
• Supports fact finding, technical evaluations, integrated product teams, and logistics-related reviews by validating assumptions, reviewing documentation, and providing written and verbal input to leadership and customers.
• Tracks action items, deliverables, and logistics-related risks, and provides timely status updates, recommendations, and corrective actions as needed.
• Completes other duties as assigned.

Required Skills, Competencies and Abilities

• Acquisition logistics, sustainment logistics, and/or product support analysis experience supporting aviation, defense, or major weapon system programs.
• Working knowledge of integrated logistics support principles, provisioning concepts, reliability and maintainability considerations, and Government property accountability practices.
• Ability to review and analyze technical data received from engineering organizations, OEMs, vendors, and subcontractors for logistics and provisioning applicability.
• Ability to evaluate engineering or configuration changes for supportability, provisioning, maintenance, and supply impact.
• Experience supporting or coordinating logistics data, provisioning packages, logistics product data, or related contract deliverables.
• Ability to interface professionally with customers, subcontractors, and internal cross-functional teams and to represent the program effectively in meetings and reviews.
• Proficiency with Microsoft Office Suite products.
• Strong written and verbal communication skills, including the ability to brief and converse with all levels of leadership.
• Must be willing to travel up to 10% of the time.

Desired Skills

• Experience with Integrated Logistics Support Plans, provisioning data development, logistics product data, or engineering data for provisioning.
• Experience with Government property management, inventory control, or support equipment accountability on a defense program.
• Background in product support analysis, maintenance planning, technical manual support, or supply support analysis.
• Familiarity with reliability and maintainability concepts and how they affect sustainment planning and supportability decisions.
• Ability to comprehend engineering technical data, bills of material, drawings, and configuration documentation.
• Organizational and interpersonal skills with the ability to multi-task, prioritize work, and operate effectively in a team environment.
• Self-starter who is organized, detail oriented, a problem solver, and an effective communicator.

Education and General Experience

• Bachelor’s degree and four (4) years of relevant work experience; additional directly related experience may be considered in lieu of a degree.
• Eight years of relevant experience in lieu of degree may include acquisition logistics, sustainment logistics, provisioning, integrated logistics support, product support analysis, property management, or defense program support.

Security Clearance Requirements

• Must be able to obtain a secret clearance. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

501672 Independent Verification and Validation Software Analyst

Work Location:          Huntsville, AL  

Schedule:                   Full Time

IronMountain Solutions is searching for a Independent Verification and Validation Software Analyst to support a customer located in Huntsville, AL. The candidate will execute the process of verifying system and software artifacts for compliance, with a focus on source code analysis, design specification, documentation review and testing. Candidates must exercise excellent communication skills, written and verbal, and keen attention to detail.

Basic Candidate Requirements

• S. Citizen
• Active SECRET Clearance

Education Requirement

• Bachelor’s of Science degree in computer science or related technical field.
• Experience Requirement: 3+ years of relevant professional experience

Work Environment

• All work performed at customer site/No telework or remote option available.

Key Responsibilities:

• Develop and review plans and reports to ensure system and software operates and complies with requirements and/or design specifications.
• Review design, system and test documentation related to requirements and test output.
• Provide technical expertise in data analyzed through verification and validation process. Candidate must be knowledgeable of requirements and data used for analysis.
• Utilize strong organizational skills and the ability to collaborate with team members internal and external to the organization.
• Develop post-processing analysis tools and visualizations to evaluate system performance.
• Perform detailed performance analyses, produce actionable insights, and suggest architectural or algorithmic enhancements.
• Support and develop automation platforms (e.g., Jenkins) by creating, maintaining, and troubleshooting pipeline jobs, scripts, and plugins.

Required Qualifications:

• Ability to perform evaluations of various software related products and cover assessments of software products through all phases of the development life cycle, including software specifications, design verification, coding, testing and results data validation.
• Strong programming skills in software languages: c, c++, java, python, html, matLab
• Experience in Software Development Life Cycle (SDLC) Waterfall and Agile methodologies, Validation and Verification testing and analysis

• Ability to configure necessary hardware and operating environments as needed to complete analysis
• Knowledge of military and software development industry standards, and software requirement

• Strong knowledge of Microsoft Windows and Linux technologies
• Good organizational skills in keeping structural repositories (GIT, SharePoint)
• Experience with automated testing environment, frameworks, and programming languages
• MIL-STD- or other software standards
• Ability to learn and adapt to customer’s Environment and Processes
• Participate in customer meetings, reviews/walkthroughs
• Record and close defects found during V&V activities (Requirements traceability, Static Analysis, Dynamic Analysis)
• Perform remediations of V&V results as required

Desired Qualifications:

• Experience reviewing requirements, design, and CDRLs documents such as: Software Requirement Specification (SRS), and Software Design Description (SDD), etc.
• Experience with requirements and traceability analysis and management.

Required Travel: 10%

Clearance Requirements:   The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

Electrical Engineer

Work Location:  Huntsville, AL

Schedule:  Full Time; 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation:  Negotiable

IronMountain Solutions is seeking an Electrical Engineer supporting an upcoming Long Range Standoff Weapon (LRSO) effort in Huntsville, AL. The ideal candidate will have hands-on experience in the design, manufacture, and installation of electrical harnesses for integration into existing aviation platforms. This role is critical to ensuring reliable and efficient retrofitting or upgrading electrical systems in complex mechanical and electromechanical platforms—from contract award through final delivery and closeout.

This position is contingent upon contract award. 

Education and General Experience:

• Bachelor’s degree in electrical engineering or a related field with eight (8) years of relevant experience, or twelve (12) years of relevant experience without a degree, is required, with emphasis on electrical harness design, integration, modification, repair, or production into aviation platforms.
• Proficiency in electrical CAD software and harness design tools.
• Familiarity with harness manufacturing processes and quality standards.
• Strong understanding of electrical connectors, wire types, shielding, grounding, and EMI considerations.
• Ability to read and interpret electrical schematics and mechanical drawings.
• Experience with reverse engineering and retrofitting electrical systems into legacy equipment.
• Knowledge of PLC, automation, or control systems wiring.
• Familiarity with AS9100, ISO 9001, or other quality management systems.
• Hands-on experience with electrical DIT-MCO testing tools
• Strong analytical and problem-solving skills.
• Effective communication across engineering, manufacturing, and customer-facing teams.
• Ability to work independently and manage multiple projects simultaneously.

Job Responsibilities: 

• Interpretation and modernization of legacy electrical harness schematics.
• Design electrical harnesses and cable assemblies using CAD tools (e.g., AutoCAD Electrical, SolidWorks Electrical, or similar).
• Create detailed wiring diagrams, schematics, harness routing layouts, and bill of materials (BOMs).
• Work closely with manufacturing partners or internal teams to support harness production.
• Develop and review work instructions and test procedures for harness fabrication.
• Conduct or oversee continuity, insulation resistance, and high-voltage testing as applicable.
• Plan and execute the integration of harnesses into existing equipment—ensuring minimal disruption and full system compatibility.
• Provide onsite support during installation, including hands-on work, troubleshooting, and post-installation validation.
• Coordinate with mechanical, systems, and controls engineers to ensure compatibility across disciplines.
• Communicate with procurement and supply chain teams for component selection and sourcing.
• Interface with manufacturing personnel and electrical technicians to resolve technical issues during installation.
• Ensure compliance with internal quality standards and industry regulations.
• Participate in design reviews, failure analyses, and continuous improvement initiatives.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Clearance Requirements: The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

Cyber Analyst

Work Location:  San Antonio, Texas – this role is not eligible for remote work

Schedule: Full Time

IronMountain Solutions, LLC is searching for a Cyber Analyst to support a customer located in San Antonio, Texas. This position requires working at the customer location and does not allow remote work.  Candidates must exercise excellent communication skills, written and verbal, and keen attention to detail.

Key Responsibilities

• Provides basic support for testing, investigations, and maintenance of system accreditation.
• Identifies where systems/networks deviate from acceptable configurations, enclave policy, or local policy.
• Assists in conducting basic audits to ensure information systems security policies and procedures are being implemented as defined in security plans and best practices.
• Provides routine support of program control processes and accreditation of systems.
• Performs basic analyses to validate established security requirements and may recommend additional security requirements and safeguards.
• Assists Information System Owners (ISOs) in preparing A&A, SSP, and POA&M packages for submission to the AO.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Education Requirement

• Bachelor’s of Science degree in computer science or related technical field.
• Experience Requirement: 3+ years of relevant professional experience
• Minimum certification of Security+ is required, higher certifications are preferred.
• Desired Qualifications:
• Knowledge of the following areas is preferred: real-time security situational awareness, operational network systems, and security monitoring
• Strong written and verbal communication skills.
• Basic familiarity with Army RMF implementation requirements.
• Working knowledge of the following tools is preferred:
• Enterprise Mission Assurance Support System (eMASS).
• Army Portfolio Management Solution (APMS).
• Assured Compliance Assessment Solution (ACAS).
• Other tools available to automate evaluating vulnerability reports and system packages.

Required Travel: 10%

Clearance Requirements:   The ability to obtain and maintain a Secret security clearance is required. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

501639 International Apache Systems Engineer

Work Location:            Huntsville, Alabama

Schedule:                    Full Time- 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation:                  Negotiable

IronMountain Solutions is seeking a Systems Engineer to provide technical advice and assistance to International Apache and the Attack Helicopter Project Office (AHPO).  This position will be located at Redstone Arsenal in Huntsville, AL.  An ideal candidate for this position must be able to work independently, often acting without direct supervision, be self-motivated, and able to build strong relationships across multiple project offices with all levels of government employees. 

Education and General Experience:

An undergraduate degree in an engineering discipline (software, mechanical, electrical, etc.) with at least ten (10) years of experience in Systems Engineering and Rotary-Wing Aviation platform integration activities, testing background strongly preferred. Strong interpersonal skills are a must to facilitate coordination with configuration management, contracts, outside contractors/vendors, engineers, project/program leadership and Foreign Military Sales (FMS) partners. 

Minimum Requirements: 

• Knowledge of contract requirements and documents (e.g.: Statements of Work, Integrated Master Schedules) is required
• Experience working with Army Aviation airworthiness is required
• Ability to manage development and engineering projects; work effectively with others and manage multiple projects simultaneously
• Ability to identify, develop and maintain system component requirements
• Frequent interactions with stakeholders (requirements community, aviation platform offices, test support) and support to programmatic leadership (developing technical plans, technical cost estimates, support budget planning, answering taskers).
• The individual must demonstrate the character and temperament to work within the Government/contractor program office team, external stakeholders, and industry partners, to facilitate platform integration requirements and resolve associated functional and performance issues.
• The candidate should have experience performing technical oversight within the DoD systems acquisition and contracting process, from development to operational testing and production. 
• Understands requirement generation and subsequent validation/verification.
• Expert-level understanding of core systems engineering and analysis disciplines and processes.
• Experience with lifecycle readiness from System Requirements Review through system decommissioning.
• Demonstrated ability to work in a fast paced, dynamic, and energetic environment.
• Strong oral and written communication skills with a proven ability to brief programmatically, strategically, and technically to senior leadership.
• Customer focused and capable of representing the customer in community forums.

Job Duties: 

• Serve as a Systems Engineer for the AH-64D/E aircraft for International Apache
• Support the project leads to manage airworthiness and Military Type Certificate status and data for FMS customer airworthiness needs
• Collaborate with the aircraft Prime Contractors' program and technical leads and other personnel to ensure the integration technical work tasks are identified, defined, scheduled, resourced and executed
• Coordinate technical positions with Government airworthiness and test evaluation organizations to define and measure the program path to secure airworthiness qualification and safety confirmation of changed and new configurations
• Work with the Systems Readiness Directorate (SRD) on airworthiness requirements to include the development of the Airworthiness Qualification Plan (AQP)/Airworthiness Qualification Specification (AQS), writing Airworthiness Impact Statements (AWIS) and obtaining Airworthiness Release (AWR). Where applicable, manage the Software Aviation Safety Integrity Levels (ASIL) burn-down and impacts to the AWR.
• Perform systems engineering role of tracing system spec AQP/AQS requirements to Test Plans and Test Reports to ensure performance specification compliance
• Support LRU, software integration, and VAL/VER efforts for the Apache platform
• Provide technical expertise in the development of contract requirements packages for production and sustainment contracts to include statement of work and CDRLs.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Clearance Requirements: Must possess or have the ability to obtain an active SECRET security clearance.

Required Travel: ~50% (dependent upon the number of FMS partners that are being supported)

IronMountain Solutions is an Equal Opportunity Employer

501659 Contract Administrator

Work Location:            Huntsville, Alabama

Schedule:                    Full Time - 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation:                  Negotiable

IronMountain solutions is seeking a Contract Administrator. Contract Administrator is required to administer various complex government or commercial contracts such as CPFF,  T&M, FFP, IDIQ, GWAC, BPA from cradle to grave. 

Job Duties:

• Responsible for contract review, negotiations, preparation and administration of contractual documents and customer interface from award to project close-out
• Strong working knowledge of FARs, DFARs, and GSA regulations
• The ability to multi-task, prioritize commitments, manage time effectively and work independently to meet time sensitive deadlines.
• May prepare, review and negotiate Consulting Agreements, Non-Disclosure and Teaming Agreements.
• Ensures timely processing of technical reports and deliverables.
• Interfaces with multiple levels of operations personnel and administrative staff related to contract issues and actions.
• Tracks and monitors the execution of tasks
• May be required to perform other related duties to meet the ongoing needs of the organization.
• Must be proficient in MS Office Suite of products with an emphasis on Excel and Word
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

KNOWLEDGE, SKILLS, & ABILITIES:

• Must be able to communicate effectively with others in various roles in and outside of the company
• Ability to solve practical problems.
• Ability to multitask effectively and adapt to change.
• Must have the ability to work well with others.
• Strong understanding of DFAR/FAR Data Rights is desired
• Experience administering Express and/or OASIS+ contracts is desired

QUALIFICATIONS: 

• Bachelor’s degree in Business Administration, Legal, Contract Management, or a related field. Equivalent experience may be considered in lieu of a degree
• 1-3 years of experience in contract administration is preferred

 IronMountain Solutions is an Equal Opportunity Employer

501601 Senior Mission Systems Engineer

Work Location:            Huntsville, Alabama

Schedule:                    Full Time

Relocation:                  Negotiable

IronMountain Solutions is currently seeking a highly qualified and experienced Senior Mission Systems Engineer to support a government customer in the Huntsville, AL area. The ideal candidate will be a self-motivated leader capable of operating with minimal supervision, building strong relationships across multiple project offices, and managing complex technical programs from concept through fielding.

Education and General Experience:

• Possess a Bachelor of Science degree in engineering discipline.
• Minimum 12 years’ experience in a technical field related to Army Aviation.
• Demonstrated experience in senior-level program execution, from concept design to product integration and obtaining Airworthiness Release.
• Extensive background in technical project management, weapons integration, and Launched Effects (LE) integration.
• Expert knowledge of aircraft systems and formal systems engineering processes, including requirement development, analysis, and verification.
• Understanding of aircraft mission systems, including navigation, communication, sensor suites (e.g., EO/IR, Radar), and electronic warfare systems.
• Experience with Modular Open Systems Approaches (MOSA), including standards like Future Airborne Capability Environment (FACE) and Open Mission Systems (OMS).
• Familiarity with military data bus architectures (e.g., MIL-STD-1553) and Ethernet-based data networks.
• Experience working on Army Aviation development programs and supporting government Project Management Offices (PMO) is highly desired. A background in Special Operations Forces Support Activity (SOFSA) is a plus.
• Exceptional interpersonal skills are required to facilitate coordination with government leadership, prime contractors, and cross-functional teams.

Job Duties:

• Serve as the Integrated Product Team (IPT) Lead, responsible for the strategic management of development, integration, and sustainment programs.
• Act as the primary technical Subject Matter Expert (SME) for the integration of mission equipment, including conventional weapon systems (e.g., bomb racks, rocket pods, cannons), Launched Effects (LE), and aircraft survivability equipment (e.g., flare dispensers, radar warning).
• Lead coordination efforts between key government stakeholders, including the Army Future Concepts Directorate (FCD), Project Manager Uncrewed Aerial Systems (PM UAS), and other major aviation platform organizations.
• Develop and manage comprehensive program acquisition strategies, program cost and schedule estimates, and program risk assessments and mitigations.
• Oversee the development and execution of all documentation for Contracts Requirements Packages (CRPs), including Statements of Work (SOW), Performance Work Statements (PWS), Contracts Data Requirements Lists (CDRLs), and Independent Government Cost Estimates (IGCEs).
• Serve as the lead technical evaluator for contractor proposals and ensure prime contractor performance meets all technical, schedule, and cost requirements.
• Collaborate with prime contractors, vendors, and government airworthiness and test organizations to define, resource, and execute a clear path to qualification and safety confirmation for new and modified configurations.
• Brief senior government management on the status, progress, and risks of all assigned projects on a regular basis.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

Minimum Requirements:

• Must currently hold a Secret level security clearance; a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance is desired.
• Must be able to commit to job-related travel (up to 25%).

IronMountain Solutions is an Equal Employment Opportunity employer 

501660 Risk Manager

Work Location:            Huntsville, AL

Schedule:                    Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation:                  Negotiable

IronMountain Solutions, Inc. is currently seeking a is seeking an experienced Risk Manager to lead and support enterprise, program, and operational risk management activities for a complex aviation environment. This role is supporting Utility Helicopter and is critical to ensuring risks are identified early, assessed accurately, and communicated clearly to leadership using data-driven tools—particularly Power BI or Associate in Risk Management (ARM) Database.

Candidates who apply should have strong oral and written communication skills and can work effectively with others. An active and transferable DoD Secret level security clearance is required.

Job Duties:

• Serve as overall facilitator of the UHPO Risk, Issue, and Opportunity (RIO) Management Program, including the RIO Working Group (WG) and Review Board (RRB).
• Develop & maintain UHPO Risk, Issue, and Opportunity Management Plan (RIOMP).
• Provide RIO management training for customer Product Offices.
• Oversee comprehensive risk management for the Functional Requirements Authentication Board (FRAB) including identification, analysis, and mitigation of risks identified for program level and functional reviews.
• Facilitate risk identification and mitigation planning with Integrated Product Teams (IPTs)
• Ensure that risks within the RIO management database are current, correct, and complete.
• Ensure issues identified by an IPT that affect other IPTs are documented, published, and tabled for resolution.
• Enter and maintain risk data in the Associate in Risk Management (ARM) database (or database identified by customer), and publication of risk reports derived from the ARM management database.
• Prepare risk briefings, reports, and documents required for program reviews and acquisition milestone decision processes.
• Perform other tasks assigned by the government Systems Engineering (SE) Lead to include, but not limited to, reviewing Statement of Work (SOW), Contract Data Requirements Lista (CDRLs), and other duties as assigned performing requirements management and traceability, and preparing presentation material for reviews.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

 Education and General Experience:

• General experience in Power Bi/ARM database (or other risk management software) are required.
• Systems Engineering degree or similar is preferrable.
• Experience working in a fast-paced teaming environment where problem solving with creative solutions requires both hard and soft skills to reach agreement among multiple stakeholders.
• Active Secret security clearance is required.

Desired Qualifications/Skills:

• Demonstrated ability to work effectively with others, both Government and Contractor, by establishing and developing relationships.
• Experience in risk management within PEO Aviation, or other highly regulated industries
• Hands-on experience with ARM/Power BI, including dashboard creation, data modeling, and visualization for risk tracking
• Demonstrated ability to solve complex problems.
• Ability to manage multiple tasks simultaneously.
• Ability to navigate and manipulate various databases.
• Ability to effectively communicate both orally and in writing.

Clearance: An active and transferrable DoD Secret level security clearance is required.

Required Travel: 10%

IronMountain Solutions is an Equal Opportunity Employer

Foreign Military Sales Technical Engineer

Work Location: Huntsville, AL 

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation: Negotiable 

IronMountain Solutions is currently seeking a Foreign Military Sales (FMS) Technical Engineer to support our customer at Redstone Arsenal, AL in the Utility Helicopter Project Office (UHPO). An ideal candidate must have a bachelor’s degree in an engineering field, with 14 to 16 years of general work experience. Candidates who apply should have strong oral and written communication skills, and have the ability to work effectively with others, and to manage multiple projects simultaneously. An active and transferable DoD Secret level security clearance is required.

Education, and General Experience: 

• Bachelor of Engineering degree from an ABET accredited school and 16 years’ experience or a Master’s Degree and 14 years of experience is required.
• Knowledge of Black Hawk helicopters and their systems, subsystems and components.
• Technical Program Management experience supporting Military Aviation is preferred
• Must currently hold or be eligible to obtain a U.S. SECRET security clearance. Per federal requirements, only U.S. citizens are eligible for this level of clearance. 

Job Duties: 

• Serves on and supports one or more UHPO IPO Foreign Military Sales (FMS) program teams. Assess and derive Customer-Country unique helicopter product verification requirements.
• Performs engineering technical program management and systems engineering (SE)
• Candidate will be required to perform technical management operations (organizing, planning, and supporting) and SE execution of a technical helicopter development, integration, verification, production, modification, fielding, and sustainment.
• Assess and derive foreign-partner unique helicopter product performance and verification requirements.
• Develop and prepare program acquisition strategies, SE schedule estimates, and engineering risk assessments and mitigations.
• Obtain, assess, apply, track, and ensure verification of product airworthiness requirements.
• Develop and prepare technical requirements for CRPs to include Statement of work (SOW) and Contract Data Requirements List (CDRL). Ensure CDRLs are work-flowed, reviewed, answered, and tracked using TopVue or Windchill IAW standard work. Follows
• Evaluate contractor proposals to prepare detailed technical evaluations, and support USG contract negotiations.
• Follow UHPO IPO TM processes to include development of system, item, and airworthiness qualification specifications.
• Support major program technical reviews to include, but not limited to, System Readiness Reviews (SRR), Preliminary Design Reviews (PDR), Critical Design Reviews (CDR), etc.
• Ensure aircraft products are verified (to include Army System Readiness Division (SRD) Airworthiness (AW) approved) and contract requirements are met.
• Collaborate and coordinate with Material Developer (e.g., UHPO, CCDC AvMC, ACC-R, PEO-Avn, and AMCOM) personnel.
• Monitor contractor and supplier (e.g., Sikorsky, Airbus, PIF, C5ISR, RTC, and LSF) contract performance. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

IronMountain Solutions is an Equal Opportunity Employer

Travel up to 20%

Foreign Military Sales (FMS) Senior Systems Engineer

Work Location: Huntsville, AL 

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation: Negotiable 

IronMountain Solutions is currently seeking a Foreign Military Sales (FMS) Senior Systems Engineer to support our customer at Redstone Arsenal, AL in the Utility Helicopter Project Office (UHPO). An ideal candidate must have a bachelor’s degree in an engineering field, with 15 to 20 years of general work experience. Candidates who apply should have strong oral and written communication skills, and have the ability to work effectively with others, and to manage multiple projects simultaneously. An active and transferable DoD Secret level security clearance is required.

Education, and General Experience: 

• Bachelor of Engineering degree from an ABET accredited school and 15 years’ experience is required
• Knowledge of Black Hawk helicopters and their systems, subsystems, and components.
• Previous experience performing engineering technical program management and systems engineering (SE) preferred.
• Must currently hold or be eligible to obtain a U.S. SECRET security clearance. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

Job Duties: 

• Serves on and supports one or more UHPO IPO Foreign Military Sales (FMS) program teams. Assess and derive Customer-Country unique helicopter product verification requirements.
• Establishing and maintaining IPO TMD Systems Engineering standards.  Supervise all program technical leads within IPO.
• Develop Systems Engineering Standard Operational Procedures, Contract Requirements Packages (CRP) Statement of work (SOW) and Contract Data Requirements List (CDRL) Technical Management Division (TMD) Templates.
• Evaluate contractor proposals to prepare detailed technical evaluations and support USG contract negotiations. Ensure CDRLs are work-flowed, reviewed, answered, and tracked using TopVue or Windchill IAW standard work.
• Technical management (organizing, planning, and supporting) and SE execution of a technical helicopter development, integration, verification, production, modification, fielding, and sustainment.
• Assess and derive foreign-partner unique helicopter product performance and verification requirements.
• Develop and prepare program acquisition strategies, SE schedule estimates, and engineering risk assessments and mitigations.
• Obtain, assess, apply, track, and ensure verification of product airworthiness requirements to include following UHPO IPO TM processes, development of system, item, and airworthiness qualification specifications.  
• Support major program technical reviews to include, but not limited to, System Readiness Reviews (SRR), Preliminary Design Reviews (PDR), Critical Design Reviews (CDR), etc.
• Ensure aircraft products are verified (to include Army System Readiness Division (SRD) AW approved) and contract requirements are met.
• Keep UHPO IPO TM Chief informed and follow UHPO IPO direction. 
• Collaborate and coordinate with Material Developer (e.g., UHPO, CCDC AvMC, ACC-R, PEO-Avn, and AMCOM) personnel. Monitor contractor and supplier (e.g., Sikorsky, Airbus, PIF, C5ISR, RTC, and LSF) contract performance.
• Monitor contractor and supplier (e.g., Sikorsky, Airbus, PIF, C5ISR, RTC, and LSF) contract performance.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

IronMountain Solutions is an Equal Opportunity Employer

Travel up to 20%~

501683 Configuration Manager

Work Location:            Huntsville, AL

Schedule:                    Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation:                  Negotiable

IronMountain Solutions, Inc. is seeking a highly qualified Configuration Manager (CM) in the Huntsville, AL area supporting the UHPO program office within PEO AVN. Job duties include but are not limited to: review and management of vendor drawings, models, and associated lists, review and boarding of Engineering Change Proposals (ECPs), receipt, review and disposition of CM related CDRL (Contract Data Requirements Listing) data, planning and conducting Physical Configuration Audits (PCAs), and review of CM related CDRL requirements and SOW (Statement of Work) language on new or modified contracts. An ideal candidate will be team oriented and will be able to meet challenging deadlines.

Job Responsibilities:

• Work with the Engineers to create and review ECPs.
• Maintain data management plans and submittals in accordance with various contracts using the Government's tools.
• Assist in automating data collection activities and working with the Product Teams to store and retrieve data points.
• Work to support configuration and data management audits and reviews.
• Establish/manage the Configuration Change Board (CCB) process for both hardware and software control.
• Review Specifications, Parts Lists, Assembly, Application and Source Control, Vendor Item Drawings for correctness.
• Review CM related SOW and DID language prior to contract award, ensuring accuracy and tailoring as appropriate for program needs.
• Establish and document standard processes and procedures for CM related activities.
• Ensure contractor/vendor compliance with contract requirements. Review contractor CM plans and related processes ensuring contract compliance.
• Partner with Data Management to route CM deliverables and draft contract approval/disapproval letters, ensuring a timely response to the CM related CDRLs.
• Partner with Safety, Production, and Quality Management/Assurance/Engineering (QM/QA/QE) to ensure any changes identified by quality escapes and/or safety are identified and updated via the CCB in the TDP.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

Education and General experience: 

•  Working Knowledge and Experience utilizing TopVue.
• A Bachelor’s Degree is preferred.
• 10+ years of relevant experience is required.
• Experience with Windchill CM tool is a plus.

Clearance Requirements:  Must have an Active Secret Security Clearance or have the ability to obtain a Secret Clearance.

Required Travel: 10%

IronMountain Solutions is an Equal Opportunity Employer   

Cybersecurity Engineer

Work Location: Huntsville, AL

Schedule: Full Time; 40 hours per week remote work not authorized

Relocation: Negotiable

IronMountain Solutions is seeking a Cybersecurity Engineer to provide aviation weapon-system cybersecurity support for the MV-75 Program. This position supports the U.S. Government MV-75 Program Office by advising on the cybersecurity risk posture, RMF strategy, platform security requirements, tactical Authorization to Operate (ATO) readiness, and cybersecurity compliance of the MV-75 weapon system. Candidates should be highly motivated, a self-starter, and able to work effectively across Government, OEM, system engineering, cyber, test, airworthiness, software, and acquisition stakeholders. Candidates must  have an active Secret clearance or have the ability to obtain and maintain an active Secret level security clearance.  Per Federal regulations; only citizens of the United States are able to obtain a Clearance. 

Job Duties:

• Support the MV-75 Program Office as a tactical aviation weapon-system cybersecurity engineer focused on platform risk, RMF execution, and embedded system security solutions
• Review, assess, and advise on OEM on cybersecurity artifacts, including System Security Plans, Security Assessment Plans, Security Assessment Reports, POA&Ms, continuous monitoring strategies, hardware/software inventories, architecture diagrams, interface descriptions, and control implementation evidence.
• Translate RMF controls into aviation platform-relevant requirements, verification approaches, and risk statements that apply to embedded avionics, mission systems, tactical databus architectures, software loads, maintenance systems, and support equipment
• Support cybersecurity requirements decomposition, allocation, traceability, and verification across MV-75 system, subsystem, software, hardware, mission equipment, and external interface boundaries.
• Advise the Government on cybersecurity risk posture, residual risk, mitigation sufficiency, operational impacts, and ATO decision readiness for the MV-75 platform.
• Review cybersecurity implementation evidence against applicable DoD, Army, and program requirements, including RMF, NIST SP 800-53/800-53A, DoDI 8510.01, Army cybersecurity policy, and program-specific authorization guidance.
• Coordinate with Government cybersecurity, systems engineering, test, airworthiness, logistics, software, and acquisition stakeholders to ensure cybersecurity considerations are integrated into platform engineering and program decision processes.
• Assess cybersecurity impacts of proposed engineering changes, software updates, configuration changes, interface changes, obsolescence actions, and system-of-systems integrations.
• Review vulnerability assessment results, scan outputs, penetration test findings, software assurance results, supply chain risk inputs, and cyber test evidence to determine platform-level risk and required Government action.
• Support cybersecurity input to test planning, verification events, lab events, flight test readiness, operational test planning, and Government reviews.
• Evaluate cybersecurity risks associated with embedded real-time operating systems, avionics networks, mission systems, tactical data links, aircraft maintenance interfaces, ground support equipment, and external system interfaces.
• Support development of risk-based recommendations for control tailoring, inherited/common controls, compensating controls, mission-based risk acceptance, continuous monitoring, and POA&M closure.
• Assist the Government in preparing decision-quality cybersecurity briefings, risk summaries, authorization status updates, and technical recommendations for program leadership and authorizing officials.
• Maintain awareness of platform cybersecurity issues across acquisition, development, test, fielding, sustainment, and modernization activities.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs): and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies up to 25 pounds.

Qualifications:

• BS degree in Cybersecurity, Computer Engineering, Electrical Engineering, Systems Engineering, Computer Science, Aerospace Engineering, or a related technical field.
• 10+ years of relevant cybersecurity, systems security engineering, RMF, and tactical/embedded security. Aviation system acquisition experience desired. 
• Experience supporting DoD weapon systems, aviation platforms, tactical systems, embedded systems, mission systems, or platform cybersecurity authorization activities.
• Knowledge of RMF processes, ATO packages, security control implementation evidence, POA&Ms, continuous monitoring, and cybersecurity risk acceptance
• Ability to interpret cybersecurity controls and translate them into platform-relevant requirements, verification criteria, technical risks, and operational impacts.
• Familiarity with aviation or tactical system architectures, including avionics, mission systems, databus interfaces, support equipment, software loads, embedded controllers, tactical networks, or platform integration environments.
• Familiarity with embedded real-time operating systems is preferred.
• Familiarity with aviation and tactical interface standards such as MIL-STD-1553, ARINC-429, ARINC-664, ARINC-653, Ethernet, CAN bus, tactical radios, and tactical data links
• Experience reviewing or developing cybersecurity documentation such as SSPs, SAPs, SARs, SCTMs, POA&Ms, CONMON strategies, architecture diagrams, accreditation boundaries, PPSM/ports-protocols-services data, and system security requirements.
• Strong written and verbal communication skills with the ability to explain technical cybersecurity risk to engineering acquisition, test, and leadership audiences.
• Ability to develop strong working relationships with MV-75 personnel, Government stakeholders, OEM representatives, and supporting contractors.
• Ability to manage complex technical issues, coordinate across multiple organizations, and provide clear recommendations to Government leadership.

Security Clearance

Candidates have an active Secret clearance or have the ability to obtain and maintain an active Secret level security clearance.

IronMountain Solutions is an Equal Opportunity Employer

Senior Logistics Specialist

Work Location: Huntsville, AL

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation: Negotiable

IronMountain Solutions has an opening for a Senior Logistics Specialist supporting the Aviation Turbine Engine Program Office located on Redstone Arsenal, AL. The role involves Army Aviation engine maintenance, developing and performing logistics management operations that involves planning, coordinating, and evaluating the execution of Integrated Product Support (IPS) functions for major complex systems that encompass new and emerging technologies or complicated fielding requirements

Job Duties:

• Perform technical review of Maintenance Engineering Orders (MEOs), proposed technical publication changes (2028s) for Interactive Electronic Technical Manual (IETM) , and Depot Maintenance Work Requirements (DMWRs) pertaining to Army Aviation Engines.
• Support and conduct DMWR and technical publications (IETM) Verification activities.
• Participate in Internal/External Logistics Demonstrations as well as Tooling Checks and provide maintainer expertise support as required.
• Review proposed Engineering Change Proposals (ECPs)/Engineering Change Notices (ECNs) and address any logistics or maintainer impacts or concerns
• Support Engine Safety investigations, airworthiness impacts, safety message development, user messages and Technical Bulletins (TBs)
• Ability to research and collect information/trends/issues from Army Aviation Maintenance Forms and Records field data (TAMMS-A, MCDS 2410)
• Provide real world Army Aviation engine maintenance expertise to the ATE Program Office.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

Education and General Experience:

• BS/BA or MA/MS Degree (Preferably in Logistics/Supply Change Management)
• 10+ years’ experience with IPS procedures, processes and program management of a major acquisition program and weapon system as it pertains to IPS.
• Requires experience in field and sustainment level maintenance planning; Modification Work Order (MWO) planning and execution, obsolescence mitigation planning; development/update of Life Cycle Logistics Support Plan (LCSP) and associated annexes, review Logistics Management Information (LMI), develop and review Level of Repair Analysis (LORA); review Engineering Change Proposal (ECP) and Technical Data Package (TDP).

Skills, Competencies and Abilities:

• Experience in Army maintenance (15B Aircraft Powerplant Repairer) for T55 and/or T700 series engines.
• Experience in both field and sustainment level maintenance planning, indicating a comprehensive understanding of the lifecycle support needs of complex systems.
• Proficiency in Modification Work Order (MWO) planning and execution, showcasing the ability to manage system upgrades and modifications.
• Strong oral and written communication skills
• Knowledge in Army Aviation Maintenance and its associated Forms and Records (TAMMS-A and MCDS 2410).

Travel: Position may require up to 25% travel

Clearance: 

Must be able to obtain a secret clearance. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

UVC Trainer

Work Location: Huntsville, AL

Schedule:   Full Time

Relocation:   Negotiable

IronMountain Solutions, Inc. is seeking a UVC Trainer, with experience in uncrewed vehicle command and control software, to provide uncrewed aircraft systems training support services. In support of the customer at Redstone Arsenal, you will assist with the development of instruction material for uncrewed vehicles and uncrewed vehicle control software, supporting the developing and fielding of hardware systems across the Army.

Job Duties:

• Learn the Uncrewed Vehicle Control (UVC) software and coordinate with uncrewed vehicle platform offices on hardware training requirements.
• Develop and assist in the development of Programs of Instruction for UAS systems.
• Participate in “fieldings” and “issuances” of hardware platforms for troubleshooting of UVC software.
• Provide assistance with development of acquisition documentation to fulfill materiel fielding and new equipment training requirements in support of US Army uncrewed vehicle control software.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 
• Travel expected up to 50%.

Education and General Experience: 

• Bachelor’s of Science or Bachelor’s of Business Degree, Bachelors and five (5) years or more experience.
• Proven experience with technical fundamentals of uncrewed vehicles and uncrewed vehicle control in existing Army programs.
• Preferred to have proven experience, exposure, and understanding with technical and operational fundamentals in Army Aviation programs.
• Experience working within the Army Aviation acquisition process.
• Expert-level understanding of UAS technologies and vehicle command and control processes.
• Experience working with Army Aviation capability developers.
• Experience developing training materials and courses with regard to UAS systems.
• Familiarity and knowledge related to Army materiel release process.
• Demonstrated ability to work in a fast paced, dynamic, and energetic environment.
• Strong oral and written communication skills with a proven ability to brief programmatically, strategically, and technically to senior leadership.
• Customer focused and capable of representing the customer in community forums.

Security Clearance Requirements: 

• Active Secret clearance

IronMountain Solutions is an Equal Opportunity Employer

Customer Service Representative 

Work Location:          Tysons Corner, VA (must live within 50 miles)

Schedule:                  Full Time; hybrid

Relocation:                N/A

Note: This position requires a Public Trust Clearance. 

Iron Mountain Solutions is seeking a highly motivated and organized individual as a Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. An active Public Trust level security clearance or the ability to obtain one is required.

Job Responsibilities:

Education and Experience Requirements:

Iron Mountain Solutions is an Equal Opportunity Employer

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 Perry Hill Road, Bldg. 55 Rm 3-123, Montgomery, AL 36109 or 215 Perry Hill Road, Bldg. 1 Rm GA-119, Montgomery, AL 36109

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. 

Job Responsibilities: 

• Answer and manage incoming calls and online tips from the public
• Gather, clarify, and document information related to alleged criminal or suspicious activity
• Review and assess tips to determine relevance and appropriate action
• Conduct basic research using government, law enforcement, and open-source systems
• Accurately document calls, tips, and findings in government systems
• Prepare and route reports to the appropriate field offices or agencies
• Escalate urgent or actionable information to designated personnel as needed
• Follow established procedures, policies, and data privacy requirements
• Provide professional, courteous customer service

Education and Experience Requirements:

• 3+ years of experience in a call center 
• Associate’s degree required
• Experience resolving complex stakeholder or customer issues
• Proven ability to manage multiple tasks in a high-volume environment
• Strong multitasking skills, including simultaneous data entry, research, and communication
• Comfortable working with diverse stakeholders across varying professional backgrounds
• Strong analytical, research, and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Active listening skills and sound judgment in complex situations
• Experience supporting or training new customer service representatives
• Ability to generate ad-hoc reports using internal systems
• Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

501671  Mid-Level Aerospace Engineer

Work Location:            Huntsville, AL

Schedule:                    Full Time- 40 hours per week; 8 hours per day in office (remote work not authorized)

Relocation:                  Negotiable

Mid-Level Aerospace Engineer provides Space and Missile Defense Center of Excellence (CoE) with professional engineering, technical and programmatic assistance to support efforts in development of a NCR-IADS MIC. Advisory and assistance services may include advisory assistance support in; vulnerability and risk assessment and mitigation; project justification and defense; program planning; evaluation and analyses of programs, projects, budgets and performance; and project execution, transition and commercialization. This also includes providing programmatic support in the development and preparation of acquisition and procurement documents. These services are comprehensively categorized as Systems Engineering and Technical Assistance (SETA) support services. As such, SETA support must expeditiously acquire the fundamental understanding of CoE’s mission support to the National Capital Regions Integrated Air Defense systems overall and respective Management and Integration offices’ mission, practices, policies, and procedures; and respond professionally and promptly to mission needs within a demanding, challenging, and evolving environment.

Job Responsibilities:

• Supports annual Exercise American Shield (EAS) and Culminating Training Exercise (CTE) by deploying multiple network assets across fiber, copper, Radio Frequency (RF), and Microwave equipment. Understanding of the use and operations of Encryption devices. 
• Provides monthly support to the operational AMD Task Force for Avenger.
• Provides additional support during training exercises and certification events as required.
• Performs system trusted downloads, maintain and update host system patches, implement mandated system vulnerability mitigations. Develop required artifacts to support accreditation.
• Conducts vulnerability scans, identify the correct applicable Security Technical Implementation Guide (STIG) checklists for each system and determine the compliance status for all STIG checks applicable
• Requires the individual to obtain/maintain classified systems administrative privileges for SIPRNet. 
• Assists in the preparation, review, and evaluation of program documentation for management and technical reviews.
• Requires approximately 25% travel, including to remote locations, with exposure to extreme heat and cold for extended periods of 4+ hours.
• Requires the use of protective clothing appropriate to the work location (e.g., thick boots, hats).
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move tactical cases filled with sensitive equipment, up to 50 pounds.

Education and General experience: 

• Employee must have a bachelor’s degree and 6 years of relevant experience.
• Familiar with communications and network support for NCR-IADS testing and training environment.
• Possess an in-depth knowledge on the NCR-IADS operational communications architecture.
• Deep understanding of Sentinel A3 radar and components unique to NCR-IADS.
• Familiar with Avenger weapon system.
• Familiar with Risk Management Framework (RMF) process with the ability to do some level of STIG’s and Patches for multiple system platforms.    
• Must currently hold or be eligible to obtain a U.S. Secret security clearance. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

General Application

Work Location:            United States

Schedule:                    Full Time

Relocation:                  Negotiable

IronMountain Solutions is seeking a candidates who want to support our work with various contracts through the United States with most positions being in Huntsville, AL.

IronMountain Solutions is an Equal Opportunity Employer/SDVOSB