Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Job Title: Sales Specialist, CEW and VR

Reporting to: Director of Sales, Canada
Direct Reports: None
Location: Remotely anywhere in Canada
Travel expectations: approximately 50%

Your Impact

The Canadian Sales Specialist for CEW & VR is responsible for selling TASER and Virtual Reality training products and services to Municipal, Provincial and Federal agencies. This is a quota carrying, external field position. Your ability to articulate life-saving solutions, build and maintain senior level relationships within the government, navigate across customer needs for training and implementations, are critical factors in success in this role.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced, challenging and meaningful. Here, you’ll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.

What You’ll Do:

• Develop and Execute Account Strategies: Develop a clear and specific sales strategy that outlines the plan for key agencies and our Canadian distribution partner, initiating trials & evaluations and supporting the Canadian TASER Advisory Board members. The sales plan should outline specific targeted agencies and activity needed to develop sales, key contacts and relationships with customers.
• Build and Maintain a Robust Sales Pipeline: Identify key opportunities and produce a verified pipeline for Municipal, Provincial & Federal (Public Safety agencies) and adjacent markets such as Corrections, that is at least three times greater than the quota associated for the region.
• Learn the Axon Ecosystem: develop a deep understanding of how each of the products and services relates to helping our customers be more effective in the field. Be able to articulate the value of the Axon product and services in a meaningful way that resonates with our customers. Partner with the Canadian TASER Advisory Board members on key value propositions, training and plans to increase utilization and training across TASER suite of products and services.
• Increase Market Awareness: In connection with our Sales Director and Marketing team, assist in developing a marketing plan and key messaging for Provincial, Federal and Adjacent markets in Canada for the growth and acquisition of TASERs. The marketing plan should include key messaging, collateral and event strategies including a timeline for execution for each component.
• Manage and Oversee Proposal Responses: Assist our proposals team with responses to Request for Proposals (RFP) for customers, support for our distribution partner and the Canadian TASER Advisory Board with demonstrations and training of CEW instructors across Canada. While working with the Bid Response teams, you will be leading the strategy on the response and ultimately be responsible for the completeness and execution of RFP responses.
• Manage Customer Relationships: Cultivate relationships with both executive and operational leaders within public safety agencies. Ensure seamless customer experiences through proactive engagement and problem-solving.
• Accurate CRM Management: Maintain complete status of opportunities in Salesforce.com in an accurate and timely manner.
• Document opportunity statuses including Opportunity value, Close dates and Next Steps, while managing to a 3:1 ratio of opportunity pipeline to quota
• Collaborate with Internal Teams: Work closely with Axon’s customer success, engineering, and program management teams to ensure that customer projects are delivered on time and that customers derive measurable value from Axon’s solutions.

What You’ll Bring:

• Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS, or cloud-based solutions.
• Public Safety Sales Experience: Deep understanding of municipal procurement processes, public safety technology, and the ability to navigate complex deals.
• Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping agencies enhance public safety, officer accountability, and efficiency.
• Technical Acumen: Familiarity with cloud computing, SaaS solutions, and (preferably) digital evidence management systems. Experience working with public safety IT leaders to drive cloud and digital transformation initiatives.
• Collaborative Leadership: Proven ability to work cross-functionally within an organization to deliver comprehensive, high-impact customer solutions.
• Law Enforcement/Public Safety Knowledge: Experience working with law enforcement or public safety agencies is a strong plus. Ability to connect Axon’s mission and products to the unique challenges of public safety.
• Travel Flexibility: Willingness to travel up to 50% to meet with key customers and stakeholders across Western Canada.
• Bilingual: While not mandatory, French and English is an asset

Desired Attributes:

• Self-starter that enjoys working remotely
• Experience training and increasing utilization of a suite of products or services
• Responsible for own scheduling and territory management
• Must be willing and able to travel up to and above 50% at times
• Required to attend and successfully complete TASER Master Instructor School
• Driven to exceed results in fast-growing market
• Experience with longer sales cycles to Government and following rigid procurement processes

Account Strategist

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Our US team consists of over 85 people and is an integral part of our company’s global presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

As an Account Strategist, you will have the opportunity to learn, grow and succeed! In this client-facing role, you will have the opportunity to build and retain client relationships, acting as an overall trusted advisor in our product suite. In this role, you will play an important part in growing existing partnerships, managing campaigns and ensuring optimization.

Why RTB House? 

This position is perfect for someone who is personally motivated, connects easily with people and is perhaps a bit tenacious. Someone with a high-level of professionalism and knowledge of the digital ecosystem. If this sounds like you, then you should apply right now!

You Will: 

• You will have the opportunity to work with some of the biggest US and global brands; some as support to senior level team members, while other relationships you will own and be responsible for their account development and growth strategy. 
• You will build strong relationships with clients, through regular face-to-face meetings, including communication via phone, video, and email.
• Maintain clear, concise and timely communication in regards to all customer requests.
• Work with Technical Account Managers to manage and optimize campaigns in order to achieve clients’ performance-based goals.
• Be an expert on all things RTB House, maintaining in-depth knowledge of all products and services.
• Provide regular reporting and updates on campaign performance, including QBR presentations.

Desired Experience: 

• 2+ years of general work experience.
• At least 1 year of experience in digital advertising or related field of study.
• Client facing work experience is a plus.
• Bachelor’s degree.
• A passion for digital marketing/e-commerce, with a desire to interact with enterprise clients and agencies.
• A knack for multitasking and organization. You’re able to juggle everything from campaign launches to ad hoc requests across multiple clients.
• A data driven mindset. You’re comfortable organizing data in Excel and Powerpoint to present insights and recommendations to your clients.
• A positive, can-do attitude. You have a high level of motivation and are willing to learn and adapt.
• A determination and drive to succeed. You are resourceful, and have excellent analytical and problem solving skills.

Don’t meet every single requirement? At RTB House we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but unsure about every qualification, we encourage you to apply. We may have just the job for you.

The salary range for this role is $75,000 to $93,000 in base pay, and is exclusive of any bonuses or benefits. The base pay offered will be determined on a case by case basis based on your experience, skills, training, certifications and education, etc., and will be informed by market data.

We Offer: 

YOUR WORKPLACE, YOUR CHOICE. We offer permanent remote work. Or in-office. Or a hybrid combination of both. Your choice. Do You! 

HAVE A VOICE. You will have a direct impact on the success of the company. Your work matters and is essential to the evolution, growth, and success of our business.

GROWTH. We prioritize your growth and career path with your goals and passions in mind, offer comprehensive and continuous training, and a stipend for external courses.

BENEFITS. Extensive benefits package including 100% coverage of your medical insurance premium, matching 401K plan, vacation days, sick days, office stipend, phone or internet stipend, baby cash, stipend for external training and more.

RECOGNITION. Performance bonus eligibility.

COMMUNITY. In-person and virtual events including coffee socials, happy hours, and off-site summits. You will get to work with amazing, inspiring, passionate people in one of the fastest growing sectors in online advertising.

Information on Equal Treatment Policies

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 
The Roku Ads Manager team is looking for an Account Executive to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for an Account Executive to help lead demand generation and client growth for our self-serve streaming ad platform. 

Below are some key roles and responsibilities:

• Prospecting: Identify and target large pools potential advertisers who could benefit from Roku Ads Manager’s self-serve ad platform. Use creative solutions to segment the market, build addressable lead list cohorts, and prioritize those for maximum return on outreach (i.e. sign ups + revenue).
• Outreach: Initiate contact with potential advertisers through various channels, including email, platform-direct messaging, zoom calls, and social media. Clearly communicate the value proposition of our self-serve ad platform and how it can meet the advertiser's objectives.
• Qualification: Qualify leads to ensure they align with the ideal customer profile and are likely to benefit from the platform. Once qualified, ensure these advertisers have the resources and info they need to start spending, offering onboarding services if required.
• Onboarding: Assist qualified new advertisers in setting up their accounts and campaigns, as needed. This includes answering questions, recommending best practices, and demoing the platform directly to brands. Once onboarded, you’ll have the chance to grow the leads you feel have potential for meaningful revenue impact.
• Nurture & Support: Cultivate relationships with top brands to encourage long-term engagement and loyalty. Collaborate with advertisers to optimize their campaigns for better performance. Gather feedback from brands, beneficial to both advertiser growth and Roku product improvements. Answer questions from advertisers via our support channels.
• Upselling: Identify opportunities for upselling additional features or services to existing advertisers. Collaborate with other teams to maximize revenue from existing clients.
• Reporting: Generate and provide regular reports to management on key metrics, conversion rates, and the overall success of our platform. Monitor and analyze key performance indicators (KPIs) to assess the success of ad campaigns on the platform.

In summary, Ads Manager AE's play a pivotal role in driving customer acquisition, ensuring successful onboarding, and fostering ongoing relationships with advertisers to maximize revenue and satisfaction. AE's are directly responsible for building relationships and helping clients and agencies drive business results through consultative selling, education, and client service.
Ideal candidates will have the ability to drive advertisers’ marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional prioritization skills to differentiate service by priority accounts while delivering best-in-class customer service to everyone.

You will be an individual contributor, while also maintaining an ownership mindset when it comes to influencing the product, working cross-functionally, and scaling.

The role is fast-paced in a particularly high-growth area, requiring the ability to work autonomously in an ever-changing environment. 

Sound like fun? 

For New York Only - The estimated annual salary for this position is between $56,00 and $85,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect potential advertisers and agencies who can benefit from Roku’s solutions to grow their business
• Actively participate in all phases of the sales lifecycle including identifying and developing leads; meeting with future and existing clients; developing value propositions; and closing business
• Operate at scale, managing a high volume of accounts by identifying opportunities and prioritizing service according to revenue and potential
• Understand clients’ business and translate marketing objectives into results for advertisers, growing advertiser investment on the Roku self-serve ad platform
• Communicate effectively with advertisers, as well as internal Roku stakeholders; identify and communicate opportunities internally to improve Roku’s products based on advertiser feedback

We’re excited if you have

• Working knowledge of digital advertising marketplace, buying models, and technology 
• 2+ years working in sales, growth marketing and/or a client facing role. Bonus points for working in client-facing roles at ad networks or mobile gaming companies
• Demonstrated ability in crafting and sending a high volume of personalized emails and overcoming objections
• Strength in ability to communicate value on the phone, in email, and over video demos
• Thrive when operating at scale, using data to drive operations and execution
• The ability to effectively collaborate with internal support and cross functional teams, while autonomously managing your own book of business
• Ambition for building from the ground up and seeking constant improvement for the business
• A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
• A self-starter who’s hungry to attack new challenges that come with building a new line of business
• A growth hacker who believes in helping brands of any size grow with streaming ads

#LI-LS1

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 
The Roku Ads Manager team is looking for an Account Executive to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for an Account Executive to help lead demand generation and client growth for our self-serve streaming ad platform. 

Below are some key roles and responsibilities:

• Prospecting: Identify and target large pools potential advertisers who could benefit from Roku Ads Manager’s self-serve ad platform. Use creative solutions to segment the market, build addressable lead list cohorts, and prioritize those for maximum return on outreach (i.e. sign ups + revenue).
• Outreach: Initiate contact with potential advertisers through various channels, including email, platform-direct messaging, zoom calls, and social media. Clearly communicate the value proposition of our self-serve ad platform and how it can meet the advertiser's objectives.
• Qualification: Qualify leads to ensure they align with the ideal customer profile and are likely to benefit from the platform. Once qualified, ensure these advertisers have the resources and info they need to start spending, offering onboarding services if required.
• Onboarding: Assist qualified new advertisers in setting up their accounts and campaigns, as needed. This includes answering questions, recommending best practices, and demoing the platform directly to brands. Once onboarded, you’ll have the chance to grow the leads you feel have potential for meaningful revenue impact.
• Nurture & Support: Cultivate relationships with top brands to encourage long-term engagement and loyalty. Collaborate with advertisers to optimize their campaigns for better performance. Gather feedback from brands, beneficial to both advertiser growth and Roku product improvements. Answer questions from advertisers via our support channels.
• Upselling: Identify opportunities for upselling additional features or services to existing advertisers. Collaborate with other teams to maximize revenue from existing clients.
• Reporting: Generate and provide regular reports to management on key metrics, conversion rates, and the overall success of our platform. Monitor and analyze key performance indicators (KPIs) to assess the success of ad campaigns on the platform.

In summary, Ads Manager AE's play a pivotal role in driving customer acquisition, ensuring successful onboarding, and fostering ongoing relationships with advertisers to maximize revenue and satisfaction. AE's are directly responsible for building relationships and helping clients and agencies drive business results through consultative selling, education, and client service.
Ideal candidates will have the ability to drive advertisers’ marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional prioritization skills to differentiate service by priority accounts while delivering best-in-class customer service to everyone.

You will be an individual contributor, while also maintaining an ownership mindset when it comes to influencing the product, working cross-functionally, and scaling.

The role is fast-paced in a particularly high-growth area, requiring the ability to work autonomously in an ever-changing environment. 

Sound like fun? 

For New York Only - The estimated annual salary for this position is between $56,00 and $85,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect potential advertisers and agencies who can benefit from Roku’s solutions to grow their business
• Actively participate in all phases of the sales lifecycle including identifying and developing leads; meeting with future and existing clients; developing value propositions; and closing business
• Operate at scale, managing a high volume of accounts by identifying opportunities and prioritizing service according to revenue and potential
• Understand clients’ business and translate marketing objectives into results for advertisers, growing advertiser investment on the Roku self-serve ad platform
• Communicate effectively with advertisers, as well as internal Roku stakeholders; identify and communicate opportunities internally to improve Roku’s products based on advertiser feedback

We’re excited if you have

• Working knowledge of digital advertising marketplace, buying models, and technology 
• 2+ years working in sales, growth marketing and/or a client facing role. Bonus points for working in client-facing roles at ad networks or mobile gaming companies
• Demonstrated ability in crafting and sending a high volume of personalized emails and overcoming objections
• Strength in ability to communicate value on the phone, in email, and over video demos
• Thrive when operating at scale, using data to drive operations and execution
• The ability to effectively collaborate with internal support and cross functional teams, while autonomously managing your own book of business
• Ambition for building from the ground up and seeking constant improvement for the business
• A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
• A self-starter who’s hungry to attack new challenges that come with building a new line of business
• A growth hacker who believes in helping brands of any size grow with streaming ads

#LI-LS1

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 
The Roku Ads Manager team is looking for an Account Executive to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for an Account Executive to help lead demand generation and client growth for our self-serve streaming ad platform. 

Below are some key roles and responsibilities:

• Prospecting: Identify and target large pools potential advertisers who could benefit from Roku Ads Manager’s self-serve ad platform. Use creative solutions to segment the market, build addressable lead list cohorts, and prioritize those for maximum return on outreach (i.e. sign ups + revenue).
• Outreach: Initiate contact with potential advertisers through various channels, including email, platform-direct messaging, zoom calls, and social media. Clearly communicate the value proposition of our self-serve ad platform and how it can meet the advertiser's objectives.
• Qualification: Qualify leads to ensure they align with the ideal customer profile and are likely to benefit from the platform. Once qualified, ensure these advertisers have the resources and info they need to start spending, offering onboarding services if required.
• Onboarding: Assist qualified new advertisers in setting up their accounts and campaigns, as needed. This includes answering questions, recommending best practices, and demoing the platform directly to brands. Once onboarded, you’ll have the chance to grow the leads you feel have potential for meaningful revenue impact.
• Nurture & Support: Cultivate relationships with top brands to encourage long-term engagement and loyalty. Collaborate with advertisers to optimize their campaigns for better performance. Gather feedback from brands, beneficial to both advertiser growth and Roku product improvements. Answer questions from advertisers via our support channels.
• Upselling: Identify opportunities for upselling additional features or services to existing advertisers. Collaborate with other teams to maximize revenue from existing clients.
• Reporting: Generate and provide regular reports to management on key metrics, conversion rates, and the overall success of our platform. Monitor and analyze key performance indicators (KPIs) to assess the success of ad campaigns on the platform.

In summary, Ads Manager AE's play a pivotal role in driving customer acquisition, ensuring successful onboarding, and fostering ongoing relationships with advertisers to maximize revenue and satisfaction. AE's are directly responsible for building relationships and helping clients and agencies drive business results through consultative selling, education, and client service.
Ideal candidates will have the ability to drive advertisers’ marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional prioritization skills to differentiate service by priority accounts while delivering best-in-class customer service to everyone.

You will be an individual contributor, while also maintaining an ownership mindset when it comes to influencing the product, working cross-functionally, and scaling.

The role is fast-paced in a particularly high-growth area, requiring the ability to work autonomously in an ever-changing environment. 

Sound like fun? 

For New York Only - The estimated annual salary for this position is between $56,00 and $85,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect potential advertisers and agencies who can benefit from Roku’s solutions to grow their business
• Actively participate in all phases of the sales lifecycle including identifying and developing leads; meeting with future and existing clients; developing value propositions; and closing business
• Operate at scale, managing a high volume of accounts by identifying opportunities and prioritizing service according to revenue and potential
• Understand clients’ business and translate marketing objectives into results for advertisers, growing advertiser investment on the Roku self-serve ad platform
• Communicate effectively with advertisers, as well as internal Roku stakeholders; identify and communicate opportunities internally to improve Roku’s products based on advertiser feedback

We’re excited if you have

• Working knowledge of digital advertising marketplace, buying models, and technology 
• 2+ years working in sales, growth marketing and/or a client facing role. Bonus points for working in client-facing roles at ad networks or mobile gaming companies
• Demonstrated ability in crafting and sending a high volume of personalized emails and overcoming objections
• Strength in ability to communicate value on the phone, in email, and over video demos
• Thrive when operating at scale, using data to drive operations and execution
• The ability to effectively collaborate with internal support and cross functional teams, while autonomously managing your own book of business
• Ambition for building from the ground up and seeking constant improvement for the business
• A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
• A self-starter who’s hungry to attack new challenges that come with building a new line of business
• A growth hacker who believes in helping brands of any size grow with streaming ads

#LI-LS1

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 
The Roku Ads Manager team is looking for an Account Executive to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for an Account Executive to help lead demand generation and client growth for our self-serve streaming ad platform. 

Below are some key roles and responsibilities:

• Prospecting: Identify and target large pools potential advertisers who could benefit from Roku Ads Manager’s self-serve ad platform. Use creative solutions to segment the market, build addressable lead list cohorts, and prioritize those for maximum return on outreach (i.e. sign ups + revenue).
• Outreach: Initiate contact with potential advertisers through various channels, including email, platform-direct messaging, zoom calls, and social media. Clearly communicate the value proposition of our self-serve ad platform and how it can meet the advertiser's objectives.
• Qualification: Qualify leads to ensure they align with the ideal customer profile and are likely to benefit from the platform. Once qualified, ensure these advertisers have the resources and info they need to start spending, offering onboarding services if required.
• Onboarding: Assist qualified new advertisers in setting up their accounts and campaigns, as needed. This includes answering questions, recommending best practices, and demoing the platform directly to brands. Once onboarded, you’ll have the chance to grow the leads you feel have potential for meaningful revenue impact.
• Nurture & Support: Cultivate relationships with top brands to encourage long-term engagement and loyalty. Collaborate with advertisers to optimize their campaigns for better performance. Gather feedback from brands, beneficial to both advertiser growth and Roku product improvements. Answer questions from advertisers via our support channels.
• Upselling: Identify opportunities for upselling additional features or services to existing advertisers. Collaborate with other teams to maximize revenue from existing clients.
• Reporting: Generate and provide regular reports to management on key metrics, conversion rates, and the overall success of our platform. Monitor and analyze key performance indicators (KPIs) to assess the success of ad campaigns on the platform.

In summary, Ads Manager AE's play a pivotal role in driving customer acquisition, ensuring successful onboarding, and fostering ongoing relationships with advertisers to maximize revenue and satisfaction. AE's are directly responsible for building relationships and helping clients and agencies drive business results through consultative selling, education, and client service.
Ideal candidates will have the ability to drive advertisers’ marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional prioritization skills to differentiate service by priority accounts while delivering best-in-class customer service to everyone.

You will be an individual contributor, while also maintaining an ownership mindset when it comes to influencing the product, working cross-functionally, and scaling.

The role is fast-paced in a particularly high-growth area, requiring the ability to work autonomously in an ever-changing environment. 

Sound like fun? 

For New York Only - The estimated annual salary for this position is between $56,00 and $85,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect potential advertisers and agencies who can benefit from Roku’s solutions to grow their business
• Actively participate in all phases of the sales lifecycle including identifying and developing leads; meeting with future and existing clients; developing value propositions; and closing business
• Operate at scale, managing a high volume of accounts by identifying opportunities and prioritizing service according to revenue and potential
• Understand clients’ business and translate marketing objectives into results for advertisers, growing advertiser investment on the Roku self-serve ad platform
• Communicate effectively with advertisers, as well as internal Roku stakeholders; identify and communicate opportunities internally to improve Roku’s products based on advertiser feedback

We’re excited if you have

• Working knowledge of digital advertising marketplace, buying models, and technology 
• 2+ years working in sales, growth marketing and/or a client facing role. Bonus points for working in client-facing roles at ad networks or mobile gaming companies
• Demonstrated ability in crafting and sending a high volume of personalized emails and overcoming objections
• Strength in ability to communicate value on the phone, in email, and over video demos
• Thrive when operating at scale, using data to drive operations and execution
• The ability to effectively collaborate with internal support and cross functional teams, while autonomously managing your own book of business
• Ambition for building from the ground up and seeking constant improvement for the business
• A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
• A self-starter who’s hungry to attack new challenges that come with building a new line of business
• A growth hacker who believes in helping brands of any size grow with streaming ads

#LI-LS1

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

Responsibilities:

• Manage paid search campaigns across clients of various business types, sizes, and industries, including daily optimizations and high-level strategy changes
• Provide intelligent analysis, interpretation, and action plans based on campaign performance data and data from client-specific source of truth (e.g. GA, Shopify, etc.)
• Participate and engage in weekly department scrums and training sessions to further channel knowledge
• Continuously seek to improve campaign performance against client goals
• Maintain frequent and excellent communication both on internal agency teams and externally with assigned clients
• Seek to utilize available AI and outsource resources to assist in their workflow wherever possible
• Participate in the development process for new department training materials
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 2-3 years of digital marketing experience. 1+ years in an agency setting
• Minimum 2 years of hands-on experience with Search Engine Marketing
  • Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, ad copy development
  • Significant campaign management experience in one or more of the following additional campaign types:
    • Performance Max
    • Standard Shopping
    • YouTube Ads
    • Display Advertising
    • Local campaigns
    • Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Strong understanding of full-funnel marketing and paid media’s place in the funnel
• Other skills required:
  • Strong written and verbal communication skills.
  • Strong organizational and project management skills.
  • Self-motivated individual with a strong desire to succeed. 
  • Excellent interpersonal skills.
  • Strong work ethic and ability to learn quickly and independently
  • Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 5-6 Accounts

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

About the Role
As an Enterprise Account Executive, you will identify, engage, and close new business with the world’s leading brands. We are looking for highly motivated individuals with experience selling multi-product solutions to retail and e-commerce brands. This role can be based remotely or in one of our offices, and involves participation in industry events and customer-related travel as needed. 

What You’ll Accomplish

• Develop and execute comprehensive sales strategies targeting enterprise-level new logos
• Work as a team with inside sales representatives to schedule and prepare for new business meetings
• Attend and drive new business through industry events and conferences
• Identify business challenges through discovery sessions and build relationships with stakeholders at the C-suite, VP, and Director level
• Leverage consultative sales skills to create compelling narratives and explain complex processes, ideas or events
• Own the sales cycle from beginning to end, and leverage CRM to ensure delivery against key metrics
• Work with cross-functional partners to guide market positioning and provide feedback on product requirements
• Design and execute innovative strategies to meet and exceed revenue goals

Your Expertise 

• 5+ years experience selling into enterprise brands
• Experience working in a B2B MarTech SaaS company required
• Experience selling to retail/ ecommerce brands
• Proven success selling complex, multi-product solutions
• Familiarity with MEDDPICC
• Excellent communication and customer-facing skills
• Consistency in exceeding sales targets and key performance indicators
• Driven and persistent, ensuring delivery of great results

#LI-JH1

By applying for this position, your data will be processed as per Attentive's Privacy Policy. 

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. 

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull togethe
• r to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in Hebrew (native level) and English (fluent)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 

Things We Love

• Strong and progressive academic background
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include: 
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273436097

About the Role

Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we continue scaling across EMEA, we are evolving our engagement model to serve mid-market and digital customers through a portfolio-based, tech-enabled approach.

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high-volume portfolio of mid-market customers. You will design and optimize scalable engagement strategies that blend digital programs, automation, and targeted high-impact human interactions.

This is not a traditional enterprise CS leadership role. It is a builder role for a leader who thrives on creating systems, driving commercial outcomes, and improving productivity at scale.

You will own retention and value realization across your segment, while developing a high-performing, inclusive team that delivers measurable business impact.

What You’ll Own

• Outcome metrics related to onboarding, time-to-value, retention and expansion across a large portfolio of Midmarket and SMB accounts
• Segmentation, coverage model design, and portfolio strategy
• Risk identification and mitigation at scale using data-driven insights.
• Expansion collaboration with Sales to drive growth within accounts.
• Productivity improvements through automation, AI, and digital engagement programs.
• Performance management, coaching, and career development of a team of Scale CSMs.

In This Role, You Will

• Lead, coach, and develop a high-performing team managing portfolios of 75–150+ accounts per CSM.
• Define and continuously optimize scalable engagement playbooks across onboarding, adoption, renewal, and expansion.
• Build a data-driven operating rhythm leveraging Gainsight (or similar tools) to monitor health, risk, and opportunity signals.
• Partner cross-functionally with Sales, RevOps, Marketing, Product, and Business Technology to align customer insights with go-to-market execution.
• Drive digital programs and lifecycle campaigns to increase engagement while improving CSM efficiency.
• Champion experimentation and adoption of AI-powered tools to enhance customer engagement and team productivity.
• Step into critical customer situations and escalations when needed, balancing strategic oversight with hands-on leadership.
• Foster an inclusive, high-accountability team culture aligned to Samsara’s principles:
  • Focus on Customer Success
  • Build for the Long Term
  • Adopt a Growth Mindset
  • Be Inclusive
  • Win as a Team
• Improved onboarding time-to-value across the Scale portfolio.
• Increased GRR and NRR in the EMEA mid-market segment.
• Clear segmentation and engagement model operating effectively.
• Measurable productivity gains through digital programs and AI-enabled workflows.
• Strong team engagement, retention, and internal talent development.
• Improved visibility into risk and expansion signals through structured reporting and dashboards.

You Should Apply If

• You are energized by building scalable systems rather than managing a small number of high-touch accounts.
• You combine customer empathy with strong commercial discipline.
• You thrive in ambiguity and enjoy bringing structure to fast-growing environments.
• You are excited about leveraging technology, automation, and AI to transform how Customer Success operates.
• You want to impact industries that power the global economy — from transportation and logistics to utilities and public services.

Minimum Requirements

• 5+ years of experience in Customer Success or similar function within a SaaS environment.
• 2+ years of people management experience leading CSMs or similar customer-facing roles.
• Experience in mid-market, tech-touch, digital, or scaled Customer Success models.
• Demonstrated ownership or significant influence over retention and expansion outcomes.
• Strong analytical capability; comfortable using data to drive prioritization, segmentation, and performance management.
• Experience building or optimizing scalable engagement playbooks and workflows.
• Proven ability to lead through change in fast-paced, high-growth environments.
• Bachelor’s degree from a 4-year accredited institution.

Ideal Experience

• Business fluency in French, Dutch or German
• Led teams where each CSM managed 100+ accounts.
• Experience integrating AI or automation into CS workflows to drive measurable productivity improvements.
• Experience with Gainsight or similar customer success platforms.
• Experience partnering closely with Sales on expansion and account strategy.
• Experience operating across multiple countries or within EMEA markets.

A day in the life:

You operate at the intersection of data engineering and applied AI, building end-to-end solutions that power Power Digital’s internal AI platform. Your work goes beyond traditional data pipelines — you take ownership from raw data ingestion through to AI-ready outputs and features. You collaborate closely with data science and product teams, ensuring that data systems directly translate into functional AI capabilities used across the organization.

Responsibilities:

• Build and own end-to-end data pipelines in Snowflake — from raw ingestion through transformation to serving layers for AI products
• Partner with ML engineers and data scientists to build and maintain AI-specific data infrastructure
• Consolidate fragmented data sources across the organization into reliable, automated pipelines
• Design scalable data models and marts that serve both analytics and ML feature engineering
• Support rapid iteration on new data products and features in a fast-moving environment
• Collaborate cross-functionally with analytics, data science, and product teams to translate requirements into data solutions
• Proactively monitor and resolve data quality issues, optimizing for cost and performance
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
• Use AI coding tools as part of your daily development workflow to accelerate pipeline development and data quality work

Role Requirements:

• Strong proficiency in Python and SQL
• Experience building end-to-end data solutions, from ingestion to production use
• Experience with Snowflake or a similar cloud data warehouse
• Working knowledge of AWS (e.g., S3, Lambda, EventBridge)
• Understanding of data modeling and structuring data for downstream applications
• Familiarity with Git and basic CI/CD practices
• Active use of AI tools in development workflows (e.g., Claude Code, Cursor, Copilot)
• Comfortable shipping fast and iterating from live user feedback
• Hands-on exposure to AI workflows (e.g., embeddings, vector databases, RAG systems)
• Looker or similar BI/semantic layer experience

Key Performance Indicators (KPIs)

• Pipeline Reliability: ≥95% weekly uptime on all production pipelines owned (Signal, GTM, Churn, SE, Iris data feeds) by end of Month 3, measured via Snowflake/Render monitoring. Any P1 failure acknowledged within 4 hours with a status update.
• Data Quality: ≥90% row-level completeness on serving tables (starting with final_features) by end of Month 2, with at least one automated quality check running in production.
• Shipping Velocity: At least 1 data improvement shipped to production per week by the end of Month 2. This includes new data sources connected, pipeline fixes, Looker model additions, quality patches, or latency improvements. Measured by production deploys. The bar is shipping, not scoping.
• Feature Contribution (Month 4+): At least 1 AI product (Churn, SE, or Iris) has a measurable data improvement — new source added, latency reduced, or accuracy lift — directly attributable to this engineer's work before end of Q2.

Most Important Things (MITs)

• Build and ship end-to-end data systems that directly enable AI features
• Deliver production-ready datasets and pipelines that unblock AI and product teams
• Reduce fragmentation by creating unified, AI-ready data foundations

Benefits & Perks:

• Base salary + commission opportunities
• Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
• 401(k) plan - 4% employer contribution matching 
• Unlimited Time Off available on day one
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 12 observed United States national holidays + 2 mental health recharge days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

You operate at the intersection of data engineering and applied AI, building end-to-end solutions that power Power Digital’s internal AI platform. Your work goes beyond traditional data pipelines — you take ownership from raw data ingestion through to AI-ready outputs and features. You collaborate closely with data science and product teams, ensuring that data systems directly translate into functional AI capabilities used across the organization.

Responsibilities:

• Build and own end-to-end data pipelines in Snowflake — from raw ingestion through transformation to serving layers for AI products
• Partner with ML engineers and data scientists to build and maintain AI-specific data infrastructure
• Consolidate fragmented data sources across the organization into reliable, automated pipelines
• Design scalable data models and marts that serve both analytics and ML feature engineering
• Support rapid iteration on new data products and features in a fast-moving environment
• Collaborate cross-functionally with analytics, data science, and product teams to translate requirements into data solutions
• Proactively monitor and resolve data quality issues, optimizing for cost and performance
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
• Use AI coding tools as part of your daily development workflow to accelerate pipeline development and data quality work

Role Requirements:

• Strong proficiency in Python and SQL
• Experience building end-to-end data solutions, from ingestion to production use
• Experience with Snowflake or a similar cloud data warehouse
• Working knowledge of AWS (e.g., S3, Lambda, EventBridge)
• Understanding of data modeling and structuring data for downstream applications
• Familiarity with Git and basic CI/CD practices
• Active use of AI tools in development workflows (e.g., Claude Code, Cursor, Copilot)
• Comfortable shipping fast and iterating from live user feedback
• Hands-on exposure to AI workflows (e.g., embeddings, vector databases, RAG systems)
• Looker or similar BI/semantic layer experience

Key Performance Indicators (KPIs)

• Pipeline Reliability: ≥95% weekly uptime on all production pipelines owned (Signal, GTM, Churn, SE, Iris data feeds) by end of Month 3, measured via Snowflake/Render monitoring. Any P1 failure acknowledged within 4 hours with a status update.
• Data Quality: ≥90% row-level completeness on serving tables (starting with final_features) by end of Month 2, with at least one automated quality check running in production.
• Shipping Velocity: At least 1 data improvement shipped to production per week by the end of Month 2. This includes new data sources connected, pipeline fixes, Looker model additions, quality patches, or latency improvements. Measured by production deploys. The bar is shipping, not scoping.
• Feature Contribution (Month 4+): At least 1 AI product (Churn, SE, or Iris) has a measurable data improvement — new source added, latency reduced, or accuracy lift — directly attributable to this engineer's work before end of Q2.

Most Important Things (MITs)

• Build and ship end-to-end data systems that directly enable AI features
• Deliver production-ready datasets and pipelines that unblock AI and product teams
• Reduce fragmentation by creating unified, AI-ready data foundations

Benefits & Perks:

• Base salary paid in USD
• Unlimited Time Off available on day one
• Fully flex work environment: full-remote, in-office, or hybrid
• Healthcare stipend: $50/month to support your healthcare or insurance costs
• National Holidays + 2 Mental Health Recharge Days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The CRM Marketing Analyst will drive performance across CLEAR’s lifecycle marketing channels by translating data into actionable insights and optimizing campaigns that deepen member engagement and retention. You’ll play a critical role in improving how we communicate with our members—ensuring the right message reaches the right audience at the right time.

What you'll do:

• Analyze CRM campaign performance across email, push, SMS, and in-app channels to identify trends, insights, and opportunities for optimization
• Build and refine audience segmentation strategies to improve targeting, personalization, and lifecycle progression
• Design and execute A/B tests to optimize messaging, timing, and channel strategy, driving measurable improvements in engagement and conversion
• Partner cross-functionally with Product, Data, and Marketing teams to launch campaigns and enhance lifecycle journeys
• Develop dashboards and reporting frameworks to track key CRM metrics and inform strategic decision-making

How you'll measure success:

• Improvements in key lifecycle metrics (e.g., engagement rates, conversion, retention, churn reduction)
• Performance lift from A/B testing and experimentation initiatives
• Accuracy, consistency, and usability of CRM reporting and dashboards
• Speed and effectiveness of campaign execution and optimization cycles

What you're great at:

• 3+ years of experience in CRM, lifecycle marketing, marketing analytics, or a related field
• Strong analytical skills with experience using SQL, Excel, or BI tools to extract and interpret data
• Familiarity with CRM platforms 
• Experience designing experiments and translating results into actionable insights
• Clear communicator who can translate complex data into compelling narratives for both technical and non-technical stakeholders

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $75,000.00 - $100,000.00, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

As CLEAR continues to scale, we’re deepening our investment in the data ecosystem that powers our decision-making. We’re looking for a Senior Analytics Engineer, Business Intelligence to own the presentation layer of our data stack. This is a hands-on, senior individual contributor role for someone who blends exquisite data modeling craft, deep familiarity with tools like dbt and Looker, a knowledge of the state of the art, and a passion for designing data structures that enable intuitive self-service. 

You’ll define the semantic and analytical layers that drive clarity across the business, transforming complex data into clear, trusted metrics and models that everyone at CLEAR can rely on.

What You'll Do:

• Own and evolve the presentation and semantic layers: design, build, and optimize data models that serve as the foundation for Analytics at CLEAR. Develop metrics that drive a consistent, opinionated view of business performance across Finance, Product, Marketing, and Operations teams.
• Partner with data engineering teams to define the transformation logic (via dbt or similar frameworks) that connects raw data to consumable business views, optimize pipelines to improve query performance, and ensure models align with best practices.
• Own a roadmap for enabling AI-powered analytics driving improved data documentation and a path for exposing our semantic layer to AI models. 
• Improve self-service rates by building intuitive data structures, reusable views, and clear metric definitions that empower teams to answer their own questions.
• Mentor analysts and analytics engineers, guiding them in data modeling best practices, BI design, and stakeholder engagement.

What you’re great at:

• 6+ years of experience working in analytics engineering, BI engineering, or data engineering roles within a modern cloud data warehouse environment.
• Expert-level SQL: you can structure models for clarity, reuse, and performance at scale. 
• Proven experience working with modern data stack technologies, including Snowflake, dbt, Dagster, and Looker.
• Deep experience with BI tools including semantic layer design, metric standardization, and the enablement of AI-driven analytics.
• Strong understanding of dimensional modeling and data warehousing principles. You are always thinking about performance and scalability.
• Demonstrated ability to balance technical rigor with business impact designing models that are as intuitive for stakeholders as they are efficient under the hood.
• Track record of driving BI and self-service, creating environments where data users can confidently explore and analyze on their own.
• Strong communication and influence skills, able to partner effectively across technical and business domains to align on data strategy and definitions.
• Proactive ownership and curiosity, always seeking opportunities to simplify, standardize, and scale how data is modeled and delivered.

Why You’ll Love This Role:

• High-impact: You’ll build the analytics foundations that will guide decision-making across CLEAR.
• Craft and influence: This role blends technical ownership with the opportunity to shape how data is understood company-wide.
• Mission-driven culture: You’ll help build experiences that make life simpler and more secure for millions.
• Autonomy: You’ll own and lead initiatives end-to-end, mentor others, and establish best practices that scale with the company.
• Culture that moves: We are a team that values curiosity, iteration, direct feedback, and risk taking.
• Great benefits & growth: Competitive compensation, liquid equity, catered lunches, and good vibes.

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The total compensation range for this role is $225,000-$300,000, depending on levels of skills and experience.

This range represents the combined base salary and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

Please note that we do not offer visa sponsorship for this position.

Role Summary

We are seeking a Content Marketing Specialist to play a central role in shaping and executing our marketing and communications strategy. This individual will develop and manage a steady stream of high-quality content across channels—including email campaigns, social media, blogs, recruiting materials, and event promotions—ensuring consistency, compliance, and alignment with business priorities. Working closely with internal stakeholders across the firm, this role will help translate complex ideas into clear, compelling messaging that drives engagement, supports advisor growth, and elevates our brand.

The ideal candidate is a strong writer and strategic thinker who understands how to connect content to outcomes. They are comfortable operating in a fast-paced, highly collaborative environment, managing multiple priorities while maintaining attention to detail. Experience in financial services or a regulated industry is a plus, along with familiarity with tools like Salesforce Marketing Cloud and social media platforms. Above all, this person is proactive, adaptable, and motivated to bring creative ideas to life while supporting both recruiting efforts and advisor-facing initiatives.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Essential Duties and Responsibilities

Content Strategy, Creation & Management

• Develop, write, and edit a wide range of marketing content across channels, including email campaigns, social media, blogs, website copy, video scripts, presentations, and print materials.
• Manage and maintain a centralized library of marketing collateral, ensuring all materials are current, compliant, brand-aligned, and easily accessible for field use.
• Own the content calendar and coordinate with internal stakeholders to deliver timely, accurate, and strategically aligned communications.
• Analyze content performance and apply insights to continuously improve engagement and effectiveness. 

Recruiting & Advisor Growth Support 

• Partner with the Business Development team to develop targeted recruiting campaigns and collateral.
• Craft compelling messaging that clearly communicates ESI’s value proposition and supports advisor acquisition and growth.

Communications & Brand Alignment

• Support internal and external communications, including employee messaging, leadership updates, and strategic initiatives.
• Collaborate with the National Life Communications Team and/or third party firms on press releases, announcements, and earned media opportunities.

Digital, Social & Advisor-Facing Content

• Collaborate on the development and execution of social media content aligned with ESI’s brand and priorities.
• Create co-brandable, compliant content for advisors to use within approved marketing platforms.

Event & Training Marketing

• Support the promotion of conferences, training programs, and events through invitations, registration campaigns, and follow-up communications.
• Develop marketing materials that enhance visibility, engagement, and overall event experience.

Minimum Qualifications

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field.
• 3–5 years of experience in content marketing.
• Strong writing, editing, and proofreading skills.
• Proficient in Microsoft Office, CMS platforms (e.g., WordPress), and email marketing tools (e.g., Salesforce Marketing Cloud, MailChimp).
• Experience with social media scheduling tools and basic design platforms (e.g., Adobe Creative Suite or Canva).

Preferred Qualifications

• Experience in the financial services industry supporting advisors or working within a broker-dealer, RIA, or insurance-based distribution model, with an understanding of advisor marketing, recruiting dynamics and compliance requirements.
• Hands-on experience building and optimizing marketing journeys in platforms such as Salesforce Marketing Cloud or similar tools, including segmentation, personalization, and performance tracking.
• Experience supporting full campaign lifecycles—from pre-event promotion through post-event follow-up and nurture campaigns—especially in a B2B or advisor-facing environment.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

We encourage applicants to include a cover letter to share more about their experience and interest.

Role Summary

The Associate Director, Digital Content & Insights acts as the connective tissue between creative storytelling, digital execution, and performance measurement bridging content, analytics, and technology to ensure that all digital channels work together to deliver measurable, compliant, and high-performing marketing outcomes. The role connects the dots between brand, creative, and media to deliver content that builds awareness, credibility, and engagement across NLG’s digital ecosystem. This role is responsible for shaping and optimizing the firm’s digital content strategy, ensuring every message and campaign reflects the brand voice, meets compliance standards, and drives measurable performance across web, email, and social channels.

Reporting to the Director – Digital Marketing, this individual will lead the planning, development, and governance of digital content, driving an organic-first approach that blends storytelling, search intelligence, and performance insights. They are digitally bilingual — able to think strategically about content while speaking the technical language of SEO, analytics, CMS, and compliance. A working knowledge of HTML and marketing technology enables this role to operate with agility and independence, collaborating seamlessly with creative, data, and technical partners to ensure content performs as well as it inspires.

The Associate Director, Digital Content & Insights will collaborate closely with the Web & Digital Experience Strategist to align content with site architecture, SEO priorities, and user journeys, and with the Lifecycle Marketing Manager to ensure messaging and cadence are consistent across channels. They will oversee the editorial calendar, manage content workflows, brainstorm and lead content marketing efforts, and maintain brand and compliance integrity across all digital touchpoints. This role also owns social media operations and governance, as well as online reputation management, driving brand consistency and engagement across all digital touchpoints.

The ideal candidate is a strategic storyteller who combines creative thinking with analytical discipline. They are high energy and have a proactive, solutions-oriented mindset and understand how brand narratives, keywords, and engagement data work together to drive organic growth and meaningful results. Success in this role will be defined by cohesive, insight-driven content that advances NLG’s reputation, engagement, and measurable impact across the digital landscape.

Essential Duties and Responsibilities

Lead digital content strategy and planning. Working with clients and other communicators, define and manage NLG’s digital content editorial calendar. Drive an organic-first approach to content development that blends storytelling, SEO, and analytics to enhance visibility and engagement.

Manage and mentor the content producer: Oversee the Digital Media Producer, guiding workload prioritization, creative execution, and professional development. Ensure content producer delivers high-quality, compliant content and creative assets that support campaigns and business objectives.

Lead content creation and storytelling: Direct and contribute to the creation of compelling, insight-driven content, including thought leadership articles, blog posts, case studies, social media content, and interviews that reinforce NLG’s brand and expertise. Ensure all content reflects the company’s tone, voice, and positioning while meeting engagement and performance goals.

Oversee content production and publishing: Manage the creation, editing, and distribution of content across NLG’s owned digital channels. Oversee workflows in the CMS system (Sitecore, WordPress, Adobe Experience Manager) to ensure content accuracy, timeliness, and alignment with digital best practices.

Own social media operations and governance: Oversee corporate and agent-facing social media programs, ensuring consistency, compliance, and brand integrity across platforms. With Director – Digital Marketing as a strategic content partner, manage publishing, engagement, and paid amplification using tools such as Sprout and Hearsay. Identify opportunities to strengthen channel performance and audience reach.

Integrate data and insights into storytelling: Partner with the Web & Digital Experience Strategist to use analytics, SEO insights, and performance data to inform content decisions for consumers consumption and agent use. Monitor content performance through GA4, SEMrush, and social analytics tools; translate findings into actionable recommendations that improve reach, engagement, and conversion.

Drive SEO and discoverability: Lead collaboration with the Web & Digital Experience Strategist to ensure content is optimized for search visibility and aligned with keyword strategies, metadata standards, and site architecture. Conduct ongoing keyword research, analyze trends, and apply best practices for both search and emerging AI-driven discovery tools.

Ensure governance, quality, and compliance: Uphold NLG’s brand, voice, and editorial standards while ensuring that all content meets accessibility, privacy, and regulatory requirements. Partner with Compliance and Legal teams to facilitate content review and approval processes, maintaining accurate documentation and version control.

Advance content performance measurement and reporting: Develop KPIs and reporting dashboards to evaluate the effectiveness of digital content. Track and communicate insights on traffic, engagement, and conversion metrics to senior stakeholders, using data to refine content strategy and prioritize future initiatives.

Minimum Qualifications

• 7+ years of experience in digital content strategy, marketing, or communications, with proven success developing and optimizing multi-channel content programs (web, social, video, and email).
• Bachelor’s degree in Marketing, Communications, Journalism, Digital Media, or a related field; an equivalent combination of education and experience may be considered.
• Demonstrated ability to lead and manage a small team, including content producers, copywriters, or media specialists, balancing strategic guidance with hands-on execution.
• Strong understanding of SEO, analytics, and content performance, with hands-on experience using Google Analytics 4 (GA4), Google Tag Manager (GTM), SEMrush, or equivalent tools to inform content decisions.
• Experience managing and publishing content within CMS platforms such as Sitecore, WordPress, or Adobe Experience Manager (AEM), ensuring accuracy, accessibility, and brand consistency.
• Proven ability to manage social media platforms and tools such as Sprout, Hearsay, or similar, ensuring consistent brand expression, compliance, and performance reporting.
• Demonstrated ownership of social media channels, including organic and paid social strategy, publishing, analytics, online reputation management (ORM), and governance.
• Excellent writing and editing skills with the ability to translate complex ideas into clear, compelling, and compliant digital copy.
• Proven ability to collaborate across marketing, IT, compliance, and creative functions to deliver cohesive, high-quality content aligned to business objectives.
• Highly organized, detail-oriented, and capable of managing multiple projects and priorities in a fast-paced environment.

Work Arrangements:  Hybrid

This position currently offers an onsite hybrid work schedule, with the expectation that you are in the office four days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

Preferred Qualifications

• 10+ years of experience in content strategy, digital marketing, or editorial leadership, preferably within financial services, professional services, or another highly regulated industry.
• Experience leading content teams or editorial operations, managing workflows, priorities, and development for writers, producers, and designers.
• Demonstrated success building content strategies that connect brand, creative, and media to drive awareness, engagement, and organic growth.
• Deep understanding of modern content formats and emerging digital trends, including video, podcasts, interactive content, and AI-assisted content creation tools (e.g., Copilot, ChatGPT).
• Strong grasp of user behavior and journey-based storytelling, with experience using data, A/B testing, and analytics to improve message relevance and conversion performance.
• Advanced proficiency in SEO and discoverability strategies, including keyword analysis, metadata management, and answer engine optimization (AEO) for emerging AI-driven search visibility.
• Familiarity with content governance and compliance workflows, including accessibility (WCAG), brand voice standards, and content approval processes.
• Experience collaborating across CRM and marketing automation ecosystems (e.g., Salesforce, Marketing Cloud) to connect content performance with lead generation and nurture campaigns.
• Proficiency with project management platforms (e.g., Monday.com, Jira, or Asana) and comfort working in Agile or hybrid team environments.
• Strong presentation and communication skills with the ability to clearly articulate content strategy, performance insights, and creative concepts to senior stakeholders.
• Demonstrates a proactive approach to continuous improvement and digital excellence, staying current on emerging trends in SEO, analytics, and digital content innovation.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

We encourage applicants to include a cover letter to share more about their experience and interest.

Role Summary

The Lifecycle Marketing Manager is responsible for developing, executing, and optimizing lifecycle and marketing automation programs that drive engagement, conversion, and retention across the customer journey. This role requires technical expertise and deep marketing experience. To create data-driven campaigns that deliver personalized, compliant, and measurable experiences.

Reporting to the Director – Digital Marketing, the Lifecycle Marketing Manager owns Salesforce Marketing Cloud (SFMC), Mailchimp, and Snappy Kraken systems, serving as the enterprise’s subject matter expert for marketing automation and dynamic journeys. This individual will audit and optimize an existing, complex SFMC environment, implementing best practices for data integrity, workflow design, governance, and performance. This individual will build, test, and deploy sophisticated, multi-stage programs across acquisition, nurture, onboarding, and re-engagement, ensuring that every communication aligns with brand voice and contributes to business growth.

This role partners closely with the Web & Digital Experience Strategist and Digital Content & Insights Lead to connect lifecycle initiatives to the broader digital ecosystem. By aligning journeys with web experiences, campaigns, and analytics, the Lifecycle Marketing Manager ensures that each customer interaction is relevant, timely, and measurable, enhancing the overall digital experience and pipeline velocity.

The ideal candidate is a high-energy, hands-on marketer with deep technical expertise in Salesforce Marketing Cloud (SFMC) and other marketing automation platforms. They combine a strong technical foundation with a passion for automation, data-driven storytelling, and operational excellence. A proactive problem solver and collaborative team player, this individual brings curiosity, precision, and accountability to every project — translating business objectives into scalable, measurable marketing campaigns. Success in this role requires a balance of strategic thinking and executional excellence, along with the ability to anticipate challenges, drive solutions, and consistently deliver results in a fast-paced environment.

Essential Duties and Responsibilities

Design and execute lifecycle marketing programs: Working with stakeholders like Product Marketing and collaborating with Creative Services, own the development, execution, and continuous optimization of lifecycle and nurture campaigns across acquisition, onboarding, engagement, and retention stages. Build sophisticated, multi-stage customer journeys primarily within Salesforce Marketing Cloud (SFMC) to deliver personalized, data-driven experiences at scale. Work within Mail Chimp as required until all assets are transitioned to SFMC.

Lead SFMC optimization and platform ownership: Serve as the enterprise owner and SME for SFMC (plus Mailchimp and Snappy Kraken). In partnership with IT, conduct a full audit and lead remediation: refactor data extensions and automations, standardize naming/QA, deprecate legacy assets, harden governance, and implement monitoring/playbooks to improve reliability, speed, and scalability.

Document user flows and lifecycle architecture: Create and maintain detailed documentation of user flows, campaign logic, and data processes to ensure transparency, scalability, and consistent execution across marketing programs. Partner with IT and cross-functional teams to align marketing automation architecture with CRM integrations and data governance standards.

Collaborate to ensure data integrity and domain health: Work closely with Information Technology and various business units to maintain list hygiene, data synchronization, and accurate audience segmentation between SFMC, CRM, and other connected systems. Monitor and optimize email and domain health (including deliverability, authentication, and IP reputation) to ensure reliable campaign performance. Own unsubscribe management and Unsub Central, ensuring accurate suppression and compliance.

Create and optimize audience segmentation and personalization: Partner with the Director-Digital Marketing and Digital Content& Insights Lead as well as business unit clients to define audience strategies, segmentation frameworks, and personalization logic that drive engagement and conversion. Leverage CRM and first-party data to deliver relevant, compliant, and journey-aligned communications.

Build and deploy creative, responsive communications: Develop and QA dynamic, modular, and responsive email templates using HTML, AMPscript for personalization and SQL for data segmentation and automation. Ensure all communications meet brand standards, accessibility requirements, and deliverability best practices across devices and platforms.

Monitor performance and optimize through testing: Track and analyze campaign and journey performance across KPIs such as deliverability, engagement, conversion, and retention. Partnering with the Director-Digital Marketing and the Digital Content & Insights Lead, conduct A/B and multivariate testing on creative, timing, and targeting to continuously improve program effectiveness and ROI, and share learnings across teams to inform future strategy.

Ensure compliance, governance, and operational excellence: Maintain strict adherence to CAN-SPAM, GDPR, and other data privacy regulations. Document and enforce standards for campaign QA, approval, and deployment. Collaborate with marketing operations, compliance, and data teams to uphold governance and deliver a seamless, compliant customer experience. Maintain unsubscribe data according to compliance protocols.

Minimum Qualifications

• 5+ years digital marketing automation experience; including direct responsibility for email marketing automation strategy and execution in Salesforce Marketing Cloud with demonstrated success developing and optimizing automated email and nurture programs.
• Bachelor’s degree in Computer Science, IT, Marketing, Communications, Business, or a related field; equivalent combination of education and significant marketing automation experience may be considered.
• Extensive hands-on experience with Salesforce Marketing Cloud (SFMC), including Journey Builder, Email Studio, Automation Studio, and Contact Builder. Proven ability to audit and optimize an existing instance, refactoring data extensions, automations, and governance processes.
• Working knowledge of Mailchimp and Snappy Kraken or similar marketing automation platforms.
• Proficiency in HTML, CSS, SQL, and AMPscript for building, customizing, and troubleshooting responsive, dynamic email templates.
• Proficiency in data integration between SFMC and Salesforce CRM, including segmentation, lead routing, and consent management.
• Deep understanding of email deliverability, domain health, and reputation management, including authentication, IP warm-up, and inbox placement.
• Demonstrated ability to analyze campaign performance using GA4, SFMC analytics, or similar tools, identify trends, and translate findings into actionable optimization plans.
• Familiarity with GDPR, CAN-SPAM, and global data-privacy and consent regulations; experience managing unsubscribe systems such as Unsub Central.
• Strong organizational and project-management skills with the ability to manage multiple campaigns, priorities, and stakeholders simultaneously.
• Excellent verbal, written, and interpersonal communication skills, with strong attention to detail and accuracy.

Work Arrangements: Hybrid

• This position currently offers an onsite hybrid work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

Preferred Qualifications

• 7–10 years of experience in lifecycle, CRM, or digital marketing, including direct responsibility for email marketing automation strategy and execution.
• Salesforce Marketing Cloud certification(s) such as Marketing Cloud Engagement Developer or Marketing Cloud Email Specialist strongly preferred.
• Proven expertise in Salesforce CRM integration with SFMC, including data synchronization, consent management, and cross-platform segmentation.
• Experience leveraging Salesforce Einstein and Mobile Studio for predictive insights, personalization, and multi-channel engagement.
• Experience leading or mentoring marketing automation specialists or developers, with the ability to establish best practices and process documentation.
• Familiarity with Adobe Experience Manager (AEM), Adobe Assets, or Adobe Creative Cloud, and understanding of how creative workflows integrate with campaign execution.
• Proficiency with SFMC Intelligence (Datorama), Tableau, or similar analytics and visualization tools.
• Experience in Agile environments and comfort collaborating through iterative, cross-functional project cycles.
• Ability to develop clear technical and functional documentation, including user guides, workflow diagrams, and campaign playbooks.
• Experience using email QA and testing tools (e.g., Litmus, Email on Acid) and campaign tagging systems such as Claravine.
• Strong problem-solving skills and the ability to prioritize and perform effectively under tight deadlines.
• Excellent communication and collaboration skills, with a proactive, solution-oriented mindset.
• Experience in financial services, professional services, or other regulated industries with established legal/compliance review processes.
• Demonstrated passion for marketing innovation, continuous learning, and improving automation efficiency through process and technology enhancements.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

About Us:

The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that with AI-powered CRM software. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams.

In 2022, we raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team.

About the role:

Reporting to the Head of Marketing and working closely with the CEO, you’ll be on the frontlines of maintaining our rapid growth in the industry. Your key responsibility will be to ensure Proton is the first name that comes to mind for distributors looking for a CRM. Focusing on potential Proton CRM buyers, your role is central to uncovering sales opportunities and fuelling our sales pipeline.

We’re looking for someone who is passionate about creating processes from scratch. The ideal candidate will not only thrive in their core responsibilities but will also play a vital role in developing the future of Proton’s business development strategies and team.  If you’re fascinated by the psychology behind sales, thrive on the challenge of breaking through to the right contact, and see each “no” as a step towards an eventual “yes”, this role could be your perfect match. If you’re at the beginning of your career, gritty, and eager to be part of a fast-growing tech startup’s journey from the early stages, this is an opportunity for you.

This is a hybrid role, based in the greater Boston area (Kendall Square).

Comp: 80k + 30k variable

Your responsibilities:

• You'll lead the charge in cold outreach—cold calls, emails, LinkedIn—aiming to turn the heads of those who've barely engaged with Proton.
• Qualify leads and arrange meetings for our sales executives. You're often the first Proton contact for potential customers, so making a strong impression is key.
• You'll also nurture leads from events and previous interactions, nudging them towards setting up a meeting.

What You’ll Do:

• Conduct thorough research on target accounts, pinpointing decision-makers who need to know about Proton.
• Be relentless on the phone, turning those conversations into bookings for our sales team.
• Work closely with the Head of Marketing to craft messages and emails that pull prospects to our website, events, and discovery calls.
• Keep engaged with, nurture, and qualify leads from events and sponsorships, drawing them in with content that converts them into opportunities.
• Keep our CRM up to date with all prospecting activities, including key info like a prospect’s renewal timeline.
• Use insights from prospect interactions to refine content strategies and provide valuable input to the Sales and Marketing teams.
• Proactively invite prospects from target accounts to events Proton is attending.
• Handle inbound inquiries from non-target accounts.
• Regularly reconnect with previous prospects, keeping Proton on their radar with relevant updates and reigniting potential conversations.

We'll measure your success through:

• Activity benchmarks like the volume of cold calls made and emails sent
• The effectiveness of your outreach, judged by email open rates and click-through rates.
• The total number of meetings booked with prospects

Your qualities:

• You communicate clearly: You bring excellent verbal, written, and interpersonal communication skills to the table. Each interaction with a prospect is well-researched, personalized, and executed thoughtfully, positioning you as a trusted advisor.
• You are curious: You have a natural curiosity that drives you to understand Proton's products, mission, and the problems we solve. You dive into sales calls, interviews, and educational content to become a subject matter expert
• You are a good listener: Ability to understand customer needs and concern
• You are resilient: The word "No" doesn’t deter you. You see it as a challenge that motivates you. Instead, it motivates you to push harder and find new ways to achieve your objectives.
• You have a proven track record: You've been in the trenches before, with relevant experience in a business development or outbound sales role and a track record of successful results to show for it.
• You are determined: Your grit and drive power you through challenges. Your mantra is "the more effort you put in, the greater the rewards."
• You are creative: You have an innate knack for problem-solving, finding innovative ways to achieve your goals and overcome obstacles.
• You are ambitious: You don’t just meet goals, you strive to exceed them, constantly pushing to better your performance.

Benefits

• Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner.  
• Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly.
• 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not.
• Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options.
• 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering!
• Company off-sites - time for us to be together, brainstorm, and make magic happen.

We are hiring a Director of Employee Communications to reset and lead this function at a higher strategic and operational level. As we set out to become a $10B company in the age of AI, we must drive a high-performance culture grounded in clear strategy and operating at pace. To do this, we must raise the bar on how our internal comms operates and delivers the information employees need in order to execute successfully, while strengthening leadership alignment, employee trust and clarity during periods of change. This requires a Director-level leader who can set the strategy and operating model for the function, influence senior stakeholders, lead through others and drive into execution when needed with core partners, including executive leadership, the People team and Global Comms. It is important to base this role in the U.S. (San Francisco, NYC, or Austin) so the Director is in the time zones where leadership is primarily making decisions that directly impact employees and the internal communications function day-to-day in addition to supporting high-velocity, high-stakes communications with senior leaders in real-time. Early objectives include:

• Reset the Program: The Director will define and implement our internal comms plan, operating cadence, channel strategy and quality bar to be consistent and proactive while delivering operational excellence at pace.
• Lead cross-functional alignment with Global Comms and HR: They will closely collaborate with the People Team and will ensure internal communications are planned, aligned, and integrated into the company narrative, major business moments and leadership priorities.
• Lead High-Stakes Moments: Own our most visible internal platforms, like Global MongoDB Lives. We need a leader on the ground to ensure these moments deliver. This role will oversee the execution of several of leaderships’ tentpole programs that shape company strategy, trust and organizational clarity.

MongoDB is building the data platform for the next generation of production-grade AI applications. We’re looking for a Director of Employee Communications to lead our internal communications strategy and execution. Reporting to the Sr. Director of Global Communications, you will own the internal communications function to keep our global employees aligned with our company strategy and engaged in our customer-obsessed mission, with a focus on clarity, trust and execution across the business.

We need a strategic operator who thrives on the ‘how’ and is energized by the challenge of giving our employees the clarity they need to succeed. You will set the direction for and run the day-to-day work of the internal communications function, with a focus on connecting our teams to our brand story, strategy and business outcomes while ensuring operational excellence across channels, company moments and leadership communications: you should be as comfortable refining a sensitive announcement as you are producing a high-quality Town Hall or using feedback and channel analytics to inform our communication strategy.

What You’ll Do

• Drive Clarity and Delivery: Own the strategy, prioritization and end-to-end execution of internal programs, from global events to daily updates. Your goal is to ensure the right information reaches the right people at the right time so the company can move fast
• Shape Internal Messaging: Take complex technical or business updates and turn them into clear, authentic internal messaging that works for everyone, from engineers to recruiters
• Lead High-Impact Moments: Lead our Company Town Halls and other critical company-wide communication moments. We want these to be high-quality, interactive productions that employees want to watch
• Drive Cross-Functional alignment: Work closely with the People Team, Corporate Comms, and Marketing to run a unified internal communications program. You’ll ensure our messaging is consistent with our company narrative and aligned to leadership priorities and major business moments
• Own channel and communication effectiveness : Manage our internal comms channels (Slack, intranet, video, etc.) and use analytics to decide how we best reach and inform our people
• Lead the Team: Manage and mentor a team of communicators. You’ll set a high bar for precision and "roll-up-your-sleeves" execution while building team capability, strong editorial standards and scalable ways of working

Who You Are

• You have 10+ years of experience in internal and/or corporate communications, mostly in tech (Saas), and a proven ability to own communications strategy, advise senior stakeholders, and find effective ways to inform and align employees at scale.You are scrappy and independent. You’d rather build a new playbook than follow an old one, and you know when to stop a project that isn't working to try a better way
• You are a master of your craft. You write with precision, and you’re a great editor for others with strong judgment in high-stakes and sensitive situations
• You know how to create internal communications moments that leave employees feeling informed, clear on priorities, and connected to the company strategy
• You are digitally savvy. You know your way around modern comms tools including AI and you’re comfortable using data to make decisions
• You have great judgment and know how to communicate clearly through ambiguity, change and fast-moving situations. You know what’s worth an email, what’s worth a meeting, and what’s better left unsaid
• You are a proven People Leader. You have a track record of managing and inspiring high-performing communications teams. You know how to delegate effectively, provide editorial feedback, and build a cohesive team culture in a fast-paced, distributed environment
• Ability to travel [25%]

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414014

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Part-Time Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  Part-Time hours are 20-25hrs per week.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

This role is remote and open to candidates based on the East Coast (Boston to DC) or in the Los Angeles area. While the day-to-day work is remote, proximity to our key hubs matters for this role — you'll need to be available during Eastern or Pacific business hours and able to travel occasionally for in-person collaboration.

What The Role Is

We're looking for a Director of Social and Influencer Marketing. This role sits at the intersection of brand, community, and content — responsible for upleveling how Babylist shows up across social channels, how we build and sustain creator relationships at scale, and how we translate social attention into trust, advocacy, and measurable business outcomes. Reporting to the VP, Brand and Media, you will expand on our current social and influencer strategy and manage our social team. This role will lead creator strategy, strengthen community engagement, and continue elevating the quality and impact of our content.

We’re looking for a leader who can sharpen strategic focus, deepen community connection, and raise the bar creatively. You must have strong creative instinct and editorial judgment, paired with the analytical rigor to understand what’s working and scale it. We expect you to be deeply culturally fluent, ahead of trends, and actively using the latest AI tools to sharpen workflows, fuel creative experimentation, and strengthen analysis.

Who You Are

• 10+ years in social media and/or influencer marketing, with meaningful time in a leadership role managing and developing teams
• A demonstrated track record of building or scaling influencer programs that drive measurable results — awareness, conversion, and brand affinity
• Deep fluency in the creator economy: how to structure partnerships, evaluate and tier creators, negotiate contracts, and build relationships that last beyond a single campaign
• Consumer brand experience in a category with strong community dynamics — parenting, lifestyle, health/wellness, or a brand where trust and emotional resonance are core to the value proposition
• Strong editorial and creative instincts — you care about the quality of the content, not just the metrics behind it
• Deep, hands-on familiarity with leading AI tools; a habit of integrating them into daily workflows to drive better outcomes; and the ability to translate what you've learned into practical training for your team.
• Equal comfort with brand strategy and performance data: you can write a creative brief and present a channel dashboard in the same meeting
• Clear, confident communicator with senior stakeholders — you know how to tell the story of social impact to a VP, a CFO, or a skeptical cross-functional partner
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will  Make an Impact

• Own the end-to-end influencer marketing strategy, from building and scaling a creator program across gifted, affiliate, and paid partnerships to relationship management, campaign execution, and measurement
• Establish a clear ROI framework that evaluates influencer investment across the full funnel — with particular attention to how creator content maps to the Babylist audience lifecycle. 
• Develop Babylist Beverly Hills and NYC as living creator activation platforms — extending the Babylist Experience franchise and deepening celebrity and creator relationships through in-person, content-forward programming
• Serve as a primary steward of Babylist's brand voice across social and influencer channels
• Collaborate with larger brand teams (including editorial, PR/Comms, education, design, branded content) to align social strategy with other internal roadmaps
• Drive community engagement strategies that deepen loyalty and advocacy among expecting and new parents — Babylist's most high-intent audience
• Set and own the KPIs for social and influencer: reach, engagement, earned media value, follower growth, and downstream conversion
• Partner with performance marketing on paid social amplification and attribution
• Translate data into clear, actionable strategy with a consistent test-and-learn cadence
• Set and manage budgets across social and influencer programs, making recommendations to improve ROI and efficiency over time.
• Take a leadership role in Babylist’s video content strategy — overseeing short-form and long-form video across social platforms with a focus on differentiated, audience-first storytelling.
• Identify opportunities for original video content that builds brand equity, grows owned audiences, and is optimized for platform-specific formats.
• Lead, develop, and inspire a team of ~5
• Build a high-performance culture grounded in clarity of ownership, strong feedback loops, and ambitious but achievable goal-setting

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$195,050.00 - $234,060.00

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

Babylist is at an inflection point. We've built a category-defining brand with over $500M in revenue, and we're now expanding into entirely new verticals, which means we need to build the leadership team that will take us there. This is where you come in.

As our Principal Executive Recruiter, you'll own the most consequential searches at Babylist. Director through C-suite roles across Product, Marketing, Operations, and new business lines we're standing up from scratch. You'll work directly with our executive team, not as a support function but as a true thought partner, helping them think clearly about what they actually need, shaping role narratives before they go to market, and closing leaders who will define our next chapter.

This is not a role for someone who executes against a clean spec. Many of the searches you'll run will start with ambiguity: undefined scope, no comp benchmark, shifting organizational context. You'll be the one who brings clarity. You'll write the spec, build the market map, lead the intake, and manage the process end-to-end with the kind of executive presence that makes senior leaders trust you completely.

If you've spent your career doing exactly this kind of work and you're ready to do it inside a company you actually believe in, this role was built for you.

Who You Are

• 15+ years of recruiting experience, with Director through C-suite searches as the sustained focus of your work, including 8+ years leading end-to-end retained searches at a dedicated executive search firm; preferably trained at True Search, Daversa Partners, Heidrick & Struggles, Spencer Stuart, or a peer firm of similar caliber
• Deep experience placing executive leaders at growth-stage or pre-IPO companies, ideally during periods of expansion into new business lines or verticals
• Proven track record on zero-to-one searches: first-of-their-kind roles, newly formed functions, or revenue line leaders where scope and leveling were undefined when you started
• Experienced running highly confidential searches, including sensitive replacement hires, with the judgment and discretion those situations demand
• Skilled at shaping executive role narratives from scratch; you know how to partner with executives to surface what they truly need, not just what's on paper
• Comfortable operating independently; you can build market maps, competitive landscapes, and candidate theses on your own without a research team behind you
• Fluent in the tools of the trade: you use LinkedIn Recruiter for complex search strategy and deep sourcing, Greenhouse for ATS management and pipeline reporting, and Gem for outreach sequencing and campaign management; these aren't things you're learning, they're how you already work
• Expert in executive total rewards; you independently structure, benchmark, and negotiate full compensation packages including base, short- and long-term incentives, equity grants, and pre-IPO value modeling, and you can communicate that value to candidates in a way that actually lands
• Strong executive presence; you run calibration sessions with confidence, push back respectfully when market reality differs from internal expectations, and advise senior leaders without losing their trust
• Experienced managing external search firm partnerships; you know when to bring one in, how to hold them accountable, and how to course-correct when they aren't delivering
• Thrives in growth-stage environments where roles are fluid, comp benchmarks may not exist, and ambiguity is part of the work, not a problem to escalate
• High editorial bar and AI fluency; you use AI for market mapping, competitive intelligence, and to accelerate your work, but your candidate briefs, outreach, and executive-facing materials are always sharp, human, and unmistakably yours
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will Make An Impact

• Own the searches that matter most. You'll run Director through C-suite searches across Babylist's most critical and complex hiring needs, including confidential, first-of-their-kind, and new vertical roles, from intake to close
• Bring clarity before the process begins. You'll lead intake sessions that lock in role scope, leveling, scorecard criteria, and compensation parameters so that when the right candidate surfaces, the team can move
• Serve as the executive team's thought partner. You'll push back on scope when the market doesn't support it, advise on org design when relevant, and bring independent market expertise that shapes how we hire at the top
• Close with sophistication. You'll lead executive compensation negotiations across the full total rewards package, structuring offers that reflect market reality, Babylist's comp philosophy, and what it takes to get a great person across the finish line
• Elevate every touchpoint. From first outreach through offer close, candidates will walk away with a strong impression of Babylist regardless of outcome
• Build something lasting. You'll manage external search firm partnerships with accountability while steadily building the internal executive search capability that reduces our reliance on agencies over time

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$181,770 to $219,000

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

As VP, Talent Strategy & Employer Brand, you own how Babylist hires, end to end, and how we show up to the talent market. This role sits at the center of how we build the company. You’re responsible for delivering against current hiring needs while evolving how we operate across process, tooling, evaluation, and employer brand to support where Babylist is going.

You’ll operate as a core member of the People leadership team, partnering closely with the SVP, People and senior leaders to shape hiring plans, challenge assumptions, and drive better outcomes. This is both strategic and hands-on work. You’ll step into critical or complex searches, guide leaders through high-stakes hiring decisions, and set the standard for how we assess talent across the company. In parallel, you’ll define and activate our employer brand and EVP with Marketing, ensuring what we communicate externally is clear, differentiated, and grounded in reality. You’ll also own how we evolve our TA tech stack, with a clear point of view on where AI improves speed, signal, and candidate experience.

This is not a role for someone who wants to inherit a well-oiled recruiting machine or operate within clearly defined boundaries. You’re building while operating. If your experience has relied on strong inbound pipelines, established brand pull, or large, specialized recruiting teams, this will feel like a different kind of environment. If you prefer to stay at the strategy layer or focus on a narrow slice of talent acquisition, this won’t be the right fit. This role requires someone who sets direction, stays close to the work, and is accountable for whether hiring outcomes improve. If you need fully defined systems or clear playbooks before moving forward, this will feel uncomfortable.

Who You Are

• 12+ years in talent acquisition, including 5+ years leading recruiting functions at the Director or VP level, with accountability for hiring outcomes across technical and business roles
• Proven track record improving or rebuilding TA functions in-place, including redesigning processes, introducing new tooling, and improving hiring speed and quality in measurable ways
• Clear, applied point of view on AI in recruiting, with hands-on experience implementing tools or workflows (e.g., sourcing automation, interview intelligence, screening augmentation) and assessing their real impact
• Experience building or significantly evolving employer brand / EVP, in partnership with Marketing, and activating it across multiple channels to reach specific talent segments
• Strong command of modern recruiting tools (e.g., Greenhouse, LinkedIn Recruiter, Gem, BrightHire or equivalent), paired with sound judgment on what to adopt, build, or ignore
• Experience changing how companies hire, not just how recruiting teams operate, including training hiring managers, implementing structured evaluation frameworks, and improving interviewer calibration
• Experience operating in high-growth or evolving environments where systems are still being built while hiring continues
• Credible, trusted partner to senior leadership, with experience advising on headcount planning, hiring tradeoffs, and talent market realities with a clear, data-informed point of view
• You're genuinely excited about what AI can do, not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will Make An Impact

• Own and evolve Babylist’s recruiting strategy, ensuring hiring is aligned to business priorities and executed with clarity and consistency
• Build a recruiting function that reliably delivers against headcount plans, improving speed, quality, and predictability of hiring outcomes
• Redesign the candidate lifecycle, from sourcing through offer, to remove friction, improve signal, and create a more consistent experience
• Define and launch Babylist’s employer brand and EVP, and partner with Marketing to activate it across the channels that matter for our priority talent segments
• Establish structured interviewing frameworks and competency models that improve the quality and consistency of hiring decisions
• Lead capacity planning with business leaders, bringing a grounded view of timelines, tradeoffs, and pipeline risk based on real market conditions
• Own the TA tech stack strategy, including evaluating, implementing, and optimizing tools that improve recruiter effectiveness and decision quality
• Develop and elevate the recruiting team into trusted partners who influence hiring decisions and raise the bar with hiring managers
• Build shared accountability for hiring quality across the company by enabling interviewers, improving calibration, and strengthening decision-making practices

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$275,000 to $320,000

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

Due to the nature of this role, we expect someone to be onsite at our SoHo, New York City Showroom 3–5 days per week. This is a hands-on, IRL-first role, and your physical presence in the showroom is essential to delivering excellent partner experiences.

What The Role Is

We are looking for a Showroom Partnerships Manager to join our Partnerships team at the Babylist NYC SoHo Showroom — our second flagship experiential space, set to open in Q3 2026 New York City. Building on the success and learnings from our Beverly Hills Showroom, the NYC Showroom is designed to deepen trust with families, drive registry conversion, and showcase Babylist’s leadership in the baby category in one of the most dynamic retail and media markets in the world. Building on the success of our Beverly Hills showroom, the NYC location is designed to build trust with families, increase registry conversions, and highlight Babylist’s leadership in the baby category in a key retail and media market.

In this role, you will be the primary executional partner contact for brands activating in the NYC Showroom, owning the day-to-day operations that bring our brand experiences to life. You will work with partners on their on-site product placement, partner showcases and brand pop-up activations. You will also engage with partners and guests during Registry Weekends, brand events and influencer showers, to ensure every partner execution is seamless, on-brand, and measurably impactful.

You will operate as both an external-facing brand partner and an internal cross-functional connector — collaborating closely with our Brand, Showroom Ops, Sales, Legal, Finance and Creative teams to keep every campaign on track and every partner relationship strong. This is an ideal role for an organized, client-obsessed self-starter who thrives in a fast-paced, experiential environment and is excited to help build something truly new from the ground up.

Who You Are

• Based in the New York City area, with the ability to work onsite at our SoHo Showroom 3–5 days per week during peak partner timing, with the option to work remote when partners aren’t in the Showroom
• 5–7 years of professional experience in experiential partnerships, account management, experiential marketing, integrated marketing, or media — ideally at a media company, agency, or brand with a strong IRL events or activations component
• Hands-on experience executing in-real-life (IRL) brand activations, experiential programs, pop-ups, or brand events, with a demonstrated ability to manage logistics and partner relationships
• Experience working with brand clients — agencies and advertisers — in an account management capacity, and a track record of delivering excellent partner customer service
• Proven ability to manage media or partnership campaigns end-to-end, including social and influencer amplification, with a sharp eye for reporting and identifying performance opportunities
• High proficiency in Google Workspace (Docs, Slides, Sheets), Canva, order management tools, and project management tools such as Asana are a plus
• Energetic, enthusiastic, and collaborative — you thrive in a team environment and across cross-functional groups
• Great interpersonal skills: poise, tact, and diplomacy to navigate sensitive situations and client relationships with grace
• Excitement about helping build something new — the NYC Showroom is a ground-up effort and you’re energized by the opportunity to shape it
• A genuine love of experiential environments and the belief that in-person brand moments can be meaningful, memorable, and measurable
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in

How You Will  Make an Impact

• Serve as the primary executional partner contact for all NYC Showroom brand activations — owning day-to-day communication, logistics coordination, and contract fulfillment to deliver excellent partner customer service
• Manage and support partners both onsite and remotely to ensure accurate execution, quality control, and a seamless brand experience at every touchpoint
• Build strong, reliable relationships with brand contacts by anticipating needs, communicating proactively, and consistently delivering on commitments
• Proactively identify opportunities to expand and deepen partner engagements, surfacing upsell paths, renewal conversations, and new activation formats
• Own end-to-end execution and on-site management for all NYC Showroom programs, including registry weekends, pop-ups, brand events, and ongoing product placements
• Serve as the primary on-site point of contact for partners, ensuring seamless execution, strong partner experience, and accurate brand representation
• Coordinate logistics, vendors, and timelines across activations, proactively troubleshooting issues in real time with a solutions-oriented, partner-first approach
• Track, measure, analyze, and report on the performance of multiple brand partnership campaigns simultaneously, identifying trends and recommending optimizations
• Prepare and distribute detailed performance reports with clear insights and actionable recommendations
• Maintain accurate records of campaign activities, deliverables, and forecasts in relevant systems (Asana, Boostr, internal trackers)
• Manage floor model programs, asset gathering, creation, production, and archiving for all NYC campaigns
• Organize and drive interdepartmental workflow across Brand, Showroom Ops, Sales, Finance, and Legal to ensure all campaign elements are handled according to process and on schedule
• Collaborate closely with the Showroom Partnerships Lead and the Beverly Hills team to apply proven frameworks and learnings to the NYC market
• Contribute to the build-out of NYC-specific processes, templates, and workflows — helping establish a scalable operational foundation for our second flagship showroom.
• Deliver against multiple simultaneous tasks with excellence and precision, operating with focused urgency and a transparent, communicative approach

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$95,450 to $114,540

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you’re leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism.  
• Conduct personalized apartment tours that highlight the lifestyle and value of the community.
• Respond to phone, email, and web inquiries promptly and thoroughly.  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs. 
• Complete leasing applications, verifications, and new move-in paperwork accurately.
• Contribute to community occupancy and renewal goals.

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives.
• Respond to resident questions and concerns with empathy and efficiency. 
• Promote a clean, welcoming environment by helping maintain office and common areas. 

Build Brand & Community Awareness

• Assist in marketing the property through social media and Community outreach.  
• Stay informed on local market trends and competitor properties.  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online. 
• People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It practices ensuring our communities receive excellent support.    

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but not required.

Licenses & Certifications: 

• Valid Driver's License. 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus. 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

About Hexnode

Hexnode is a Global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.

Why Hexnode?

Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform.

Role

We are looking for a Marketing Automation Specialist to manage the technical execution of our global demand generation campaigns. You will be the hands-on expert responsible for building inbound/outbound email sequences, managing lead flow, and ensuring our messaging reaches the right audience through HubSpot, Outreach, and Reply.io. This role is perfect for a data-driven marketer who enjoys the technical side of "how" a campaign actually runs.

Responsibilities

• Sequence Design: Build and launch sophisticated email sequences for inbound and outbound leads using Reply.io, Outreach, and Campaign Monitor.
• Automation Setup: Configure triggers, delays, and branching logic within HubSpot to ensure timely and relevant communication with prospects.
• Messaging Accuracy: Ensure all emails, landing pages, and assets are correctly formatted, personalized, and functional before launch.
• Lead Flow Monitoring: Daily management of lead queues to ensure prospects are moving through the funnel without technical hitches.
• Scoring Implementation: Execute lead scoring rules to help the Sales team identify the most engaged prospects.
• Database Hygiene: Perform regular audits of our marketing database to ensure lead information is accurate and compliant with global standards (GDPR/CAN-SPAM).
• Tracking & Reporting: Monitor campaign performance (open rates, CTRs, conversion rates) and provide actionable insights to the broader marketing team.
• A/B Testing: Regularly test subject lines, email copy, and CTA buttons to optimize engagement within our automated workflows.

Required Experience & Expertise

• 3 + years of hands-on experience in Marketing Automation or Email Marketing, ideally in B2B SaaS.
• Solid experience with HubSpot, Outreach, or Campaign Monitor. Familiarity with Reply.io is a strong advantage.
• A strong understanding of how different marketing tools "talk" to each other and an obsession with process accuracy.
• Ability to work closely with Content and Sales teams to turn ideas into functional automated campaigns.
• Direct experience working within Salesforce to manage lead views and reporting.
• Experience managing or troubleshooting the HubSpot-Salesforce integration (field mapping, sync errors, lead routing) is a huge plus.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Roles And Responsibilities

Content Creation and Strategy (40% of time)

• Develop, write, and edit high-quality content, including blog posts, whitepapers, case studies, email campaigns, and social media posts to engage the target audience and drive brand awareness.
• Collaborate with internal teams, including product marketing, design, and sales, to develop content materials, presentations, and messaging.
• Ensure all content aligns with brand voice and tone, maintaining consistency across all platforms and materials.

Brand Messaging and Positioning (30% of time)

• Develop and implement brand messaging strategies, in alignment with the overall company marketing objectives.
• Work closely with the sales team to understand product positioning and tailor messaging to support their objectives.
• Monitor and analyze the effectiveness of content campaigns and adjust strategies as needed to maximize impact.

Sales Enablement and Collaboration (20% of time)

• Develop and deliver sales enablement materials, such as presentations, case studies, and product sheets, to help the sales team effectively communicate the value of Hexnode's platform.
• Collaborate with the sales team to identify key customer segments and create targeted messaging campaigns.
• Provide ongoing support to the sales team, sharing market insights and assisting with customer engagement as needed.

Professional Development (10% of time)

• Continuously enhance copywriting skills and industry knowledge through self-study, webinars, and workshops.
• Build relationships with other copywriting professionals in the industry to exchange best practices and insights.

Requirements:

• • Bachelor's Degree in Marketing, Communications, English, or a related field.
  • Minimum of 3+ years of professional experience in copywriting, content creation, or a related role, with a strong emphasis on brand messaging.
  • Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.
  • Experience working with cross-functional teams, including sales, marketing, and product management.
  • Knowledge of endpoint security solutions and the broader IT security landscape is a plus.

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. 

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

We are seeking a talented and creative Graphic Designer with 1-3 years of experience to join our dynamic team. The ideal candidate will have a strong eye for design, a passion for creating visually stunning graphics, and a keen understanding of industry trends.

Responsibilities:

• Conceptualization: Develop innovative design concepts that align with brand guidelines and project objectives.
• Design Execution: Create a wide range of design materials, including: Branding elements, Digital graphics (web banners, social media graphics, email templates), Print materials (brochures, flyers, posters, business cards), Infographics and data Sheets
• Software Proficiency: Demonstrate expertise in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.
• Collaboration: Work closely with marketing, sales, and other teams to ensure designs meet project requirements and brand standards.
• Attention to Detail: Maintain a keen eye for detail, ensuring pixel-perfect designs and adherence to brand guidelines.
• Adaptability: Stay up-to-date with industry trends and emerging technologies, adapting to evolving design methodologies and tools.

Requirements:

• Bachelor's degree in Graphic Design, Visual Communications, or a related field.
• 1-3 years of professional graphic design experience.
• Strong portfolio showcasing a diverse range of design projects.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Title: Freelance Copywriter (Freelance, PT)

Location: US - Remote

Reports into: Director, Creative

About the role

LTK is looking for a part-time Copywriter to join our team for a 6 month contract (immediate start date). This role will lead copy development and messaging for marketing campaigns, web, social channels, app, and emails spanning across 3 audience segments (consumers, creators, brands). The ideal candidate will be a strategic storyteller and sharp editor who can translate business and marketing goals into clear, compelling narratives. You’ll bring a strong point of view, deep experience in creator marketing and consumer shopping, and the ability to guide messaging across channels while maintaining a cohesive brand voice. This role partners closely with designers, marketers, social, and cross-functional stakeholders, and is expected to operate with a high degree of autonomy, judgment, and ownership.

How you will make an impact

• Write and edit high-impact copy across channels, including email, push notifications, in-app messaging, presentations, sales materials, product marketing, social media, blog, and branded content.
• Lead the development of campaign messaging frameworks, including key narratives, headlines, and supporting copy.
• Translate creative briefs and business goals into strategic, audience-specific concepts.
• Effectively absorb the LTK tone and voice to ensure consistency of messaging across channels within a campaign.
• Maintain a high bar for editing, proofreading, and adherence to copy guidelines and brand standards.
• Collaborate closely with graphic designers to ensure copy and design work together to meet objectives clearly and efficiently.
• Flag risks, gaps, or opportunities in messaging early and propose solutions proactively.
• Use AI tools thoughtfully to accelerate ideation, exploration, research synthesis, and iteration, while applying strong editorial judgment to ensure final copy is accurate, on-brand, and high quality.

What you will bring to LTK

• Bachelor’s degree in Communications, English, Journalism, Marketing, or a related field.
• 5+ years of experience writing brand, campaign, editorial, and marketing copy across digital channels.
• Strong portfolio demonstrating campaign concepting, brand storytelling, and high-craft execution across multiple formats.
• Proven ability to think strategically and execute at a high creative standard.
• Strong understanding of creator marketing, digital commerce, and consumer-facing content.
• Ability to move fluidly between different tones, audiences, and platforms while maintaining a cohesive brand voice.
• Excellent editing, proofreading, and communication skills.
• Comfortable using AI tools to support ideation, drafting, and iteration, with the judgment to refine outputs into polished, strategic copy.
• Confident partnering with designers, marketers, and cross-functional stakeholders in a fast-paced environment.
• Strong sense of ownership; able to prioritize effectively, estimate work thoughtfully, meet deadlines, and communicate risks early.
• Familiarity with ClickUp or similar project management tools is a plus.
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback #LI-AJ1

Title: Product Manager – Brand Platform

Location: US - Remote

About the Role

LTK seeks a results-driven Product Manager to own and grow the platform that powers gifting and paid collaborations between the world’s top creators and brands. The Brand Platform is part of LTK’s “All-in-One Creator Marketing” platform, which enables brands and creators to discover each other, collaborate, and build long-term, mutually beneficial partnerships. The Brand Platform is a key component of LTK’s three-sided marketplace, connecting consumers, creators, and brands into a thriving social community.

This role is central to designing the end-to-end experience for both brands and creators, including campaign creation, negotiation, digital contracting, secure payments, and performance measurement. You will help build scalable revenue streams for creators while providing brands with a high-ROI, authentic marketing channel they can trust.

As a Product Manager, you will partner closely with engineering, design, data science, sales, operations, marketing, and legal teams to define, prioritize, and deliver high-impact product solutions. You will own the full product lifecycle—from discovery and definition to launch, iteration, and post-launch optimization.

How You Will Make an Impact

• Translate Strategy into Execution: Convert the vision of founders and senior leaders into a product strategy and roadmap that drives measurable business outcomes.
• End-to-End Product Ownership: Define features, write clear user stories, manage the backlog, and make trade-offs to ensure high-quality, high-impact delivery.
• Product Execution & Quality: Collaborate with engineering and design to launch exceptional products, identify and triage quality issues, and ensure features work across devices, international points of sale, and use cases.
• Customer Insight & Feedback: Gather and synthesize feedback from usability tests, surveys, support tickets, and other channels to guide decisions. Use data and research to continuously optimize the campaign funnel and improve user experience.
• Marketplace & Financial Systems: Architect solutions for campaign proposals, offer negotiation, digital contracting, and seamless payment systems to ensure accurate, timely payouts for creators.
• Data-Driven Decision Making: Define proper instrumentation for projects, analyze post-launch results, and proactively generate insights to inform future features and roadmap priorities.
• AI & Emerging Tech: Leverage AI tools (e.g., ChatGPT, Enterpret, Glean) responsibly to automate routine tasks, summarize user feedback, and accelerate insights while improving decision-making.
• Strategic Impact: Understand your product area in the context of team and company objectives. Align multiple initiatives to broader goals, and use post-launch analysis to recommend next steps.
• Stakeholder Management: Proactively identify impacted stakeholders across teams, integrate feedback into product decisions, and communicate updates and trade-offs clearly.
• Cross-Functional Leadership: Act as a trusted partner to design, engineering, and other teams to unblock work, drive alignment, and deliver exceptional products.

What You Will Bring to LTK

• Proven Product Experience: 4+ years in product management, preferably in a multi-sided marketplace, ad-tech, mar-tech, or creator economy platform. Experience with social platforms is a strong plus.
• Digital Marketing & Ad-Tech Expertise: Strong understanding of CMOs, media buyers, and performance marketers; experience with platforms like Meta Ads or Google Ads is preferred.
• Marketplace & FinTech Familiarity: Knowledge of marketplace mechanics, payment systems (Stripe, Netsuite, PayPal), trust & safety, and digital contracting workflows.
• Analytical & Data-Driven: Comfortable with cohort analysis, funnel optimization, financial modeling, and tools like Amplitude, Fullstory, Looker, and Athena.
• Customer Obsession: Deep empathy for both creators and brands; able to translate insights into actionable product improvements.
  Cross-Functional Collaboration: Skilled at aligning stakeholders, managing dependencies, and driving teams toward shared goals.
• Communication & Influence: Able to articulate complex product decisions, trade-offs, and data-backed rationale to engineers, stakeholders, and executives.
• “Roll Up Your Sleeves” Attitude: Thrives in a fast-paced, ambiguous environment; capable of operating at both strategic and tactical levels.
• Quality Ownership: Able to transition into the role of the customer prior to launch to ensure the product meets customer expectations.   
• Growth Mindset & Adaptability: Embraces feedback, continuously improves, and navigates rapidly changing priorities.
• Social Platform API Experience: Familiarity with platforms and their insights, such as Meta/IG, TikTok, Pinterest, and YouTube is preferred.
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback#LI-AJ1

What Is The Role
Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Enterprise segment.

What You Will Be Doing

• Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities.

• Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals.

• Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes.

• Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %.

• Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments.

• Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures.

• Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes.

What You Bring

• Proven SaaS quota‐carrying success: 5+ years closing complex Enterprise deals within large telcos, consistently overachieving targets in a consumption-based or usage-model environment.

• Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals.

• Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated.

• Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in.

• Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization.

• Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic’s values of community and openness.

• Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model—bonus if you’ve sold or advocated in an OSS context.

Bonus Points

• Prior experience at an open-source or developer‐centric infrastructure company.

• Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases.

If you’re driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we’d love to talk. Apply today!

About the Role

Stitch Fix is at the forefront of e-commerce, personalization, and AI. As a Product Manager for our core Fix Experience—our largest business unit—you will shape the future of how clients discover and evolve their personal style. We are looking for a dynamic product leader who operates with high urgency and velocity, capable of turning complex problems into highly personalized, engaging client experiences that drive retention.

You're excited about this opportunity because you will…

• Drive Massive Business Impact: Take on a tremendous responsibility for our largest and most critical business unit. The innovation, features, and improvements you launch here will have a direct, significant impact on Stitch Fix's overall company performance. Delivering measurable results at this scale is key.
• Define the Vision & Strategy: Create a compelling strategic narrative, product strategy, and release plan spanning both immediate quarterly goals and a 1-3 year time horizon.
• Drive Execution with Velocity: Move with high urgency to champion innovative product ideas, taking them from zero to one through deep discovery, customer interviews, prototyping, and rapid iteration. You will adeptly balance investments across breakthrough innovation, core feature improvements, and foundational technical excellence.
• Manage a Dynamic Portfolio: Balance and deliver on a large, complex portfolio of multiple workstreams, products, and simultaneous feature launches.
• Lead Cross-Functional Alignment: Foster tight collaboration across Design, Algorithms, Engineering, Merchandising, Marketing, and Operational teams to build solutions that exceed client expectations and drive business growth.
• Elevate the Product Culture: Work collaboratively across the broader group of Product Managers to foster and act as a role model for a high-performance, inclusive culture. You will actively coach and mentor peers, consistently identifying opportunities to uplevel the product discipline and practices across the organization.

We’re excited about you because you have…

• Experience: 7+ years of product management experience, ideally in direct-to-consumer (DTC), retail, or e-commerce. You bring a strong track record of building and scaling subscription-based products, leveraging recommendation systems and personalization to drive customer engagement and retention. Bachelor's degree in a quantitative or business discipline (MBA is a plus).
• Masterful Prioritization: You excel at ruthless prioritization, driven by a deep understanding of the client and our business model. You are adept at estimating impact—knowing exactly what is worth building and when to build it—while managing complex teams, interconnected systems, and competing stakeholder objectives to maximize team impact.
• Strategic & Analytical Rigor: You easily extract actionable insights from competing data sources, defining A/B experiments and leveraging statistical data to guide go-forward opportunities. Well-versed in Agile methodologies.
• Thoughtful Collaboration: You build strong relationships, empower diverse perspectives, and effectively communicate business cases and roadmaps to cross-functional partners and executive leadership.
• Product Sense: You have a keen eye for UX, working closely with Product Design to craft intuitive, delightful, and customer-centric experiences.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $91,000 to $113,500 annually plus applicable bonus. Final compensation will be determined by various factors including the candidate's knowledge, skills, experience, and geographic location.

The Company

Delight.ai is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we’d launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

Why Digital Marketing Manager, APAC?

APAC represents 33% of our qualified pipeline target for FY27. We’re building out demand generation across Korea and the broader region, and we need someone who can own it end-to-end: paid media, email, webinars, and the localization quality that makes everything land correctly in-market. We’re looking for a marketer who knows the Korean B2B landscape, moves with urgency, and uses AI tools to punch above their weight—not because it’s trendy, but because it’s how you keep pace with what this role demands.

The Role

You’ll own digital demand generation for Korea, working closely with the APAC Field Marketing Lead to execute paid media campaigns, email programs, and webinars—while also serving as the quality gate on localized marketing assets. This role is for marketers who think in pipelines, not just programs, and want their impact measured in revenue, not impressions.

You might be this person if:

• You think in funnels — awareness, consideration, conversion — and you naturally ask “what does this do for pipeline?” before anyone else does
• You’ve run a paid media campaign that didn’t just hit delivery targets but actually moved qualified leads through the funnel
• You use AI tools in your daily workflow—for content drafting, campaign analysis, reporting—and you’ve figured out how to get more done without sacrificing quality
• You’ve owned a webinar end-to-end—from promotion to follow-up—and the pipeline it generated was something you could actually point to

You need to have:

• 5–7 years of experience in B2B marketing, digital marketing, or a related field
• Hands-on experience running paid media campaigns on LinkedIn, Google, or similar platforms
• Practical experience with email marketing platforms such as Marketo, HubSpot, Pardot, or equivalent
• Strong project management skills with the ability to manage multiple programs simultaneously without dropping balls
• Excellent written and verbal communication skills in both Korean and English
• Working proficiency with AI tools—ChatGPT, Claude, Gemini, or similar—applied to real marketing tasks: content drafting, data summarization, workflow automation, or campaign analysis

What you’ll actually do:

• Own local paid media strategy and execution in Korea—recruiting and managing the local agency, planning campaigns across paid social, display, and syndication, and optimizing spend against pipeline outcomes
• Run regional email marketing programs aligned with global strategy: build and deploy eDMs and newsletters with local nuance, use AI tools to accelerate content production, and track engagement to continuously improve
• Plan and execute webinars for the Korean market from end to end—promotion, registration, delivery, and follow-up—using AI-assisted workflows to automate the repeatable parts
• Serve as the final QA layer on marketing assets translated by the localization team, ensuring accuracy, cultural relevance, and brand consistency before anything goes live
• Partner with Marketing Ops and Revenue Operations to ensure proper campaign setup, lead routing, attribution, and reporting across digital and field programs
• Use AI to automate recurring reporting tasks, surface insights from campaign data, and free up time for higher-leverage work
• Provide ad hoc support to the APAC Field Marketing Lead for regional events and programs as needed

Added Value:

• Experience working with or managing external agencies in the Korean market

Why Delight.ai?

We’re not iterating on an existing go-to-market motion. We’re building a new category—AI that genuinely delights customers—on top of infrastructure that’s already at enterprise scale. APAC is a critical part of that story, and this role puts you at the center of it: real programs, real pipeline, real impact. If you want to own a region, help define what AI-powered B2B marketing looks like, and do it from Korea, this is the place.

Our KR benefits include (but are not limited to)

• Silicon Valley's equity program (1-year cliff) 
• Hybrid work policy, flexible work hours
• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
• Learn a Language benefit - up to 3.6 million won per year towards language lessons 
• Weekly team lunch cost
• Monthly team-building cost
• Partial support for commuting costs
• Free parking at the Seolleung office
• Group insurance support that covers employees, spouses, and children
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
• Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
• Support for the latest work devices, such as MacBook Pro (special support options for each job position)
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
• 12-week paid parental leave support (available for both mothers and fathers)
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

Toshiba Global Commerce Solutions is seeking a Vice President of Professional and Operations Services (Americas) to lead the transformation of our services organization into a scalable, high-impact growth engine.

This role reports to the SVP of the Software Line of Business and partners closely across Product, Sales, Customer, and Delivery leadership to redefine how services are positioned, delivered, and monetized.

This is not an incremental role. It is a transformation mandate. The expectation is to reshape the operating model, strengthen commercial alignment, and build a services organization that consistently drives customer outcomes, adoption, and long-term expansion.

Qualifications 

• 10+ years in senior leadership within professional services, client services, or customer success 

• Bachelor’s degree in Business Administration, Finance, or a related field or equivalent; MBA is often preferred. 

• Proven experience transforming and scaling a services organization 

• Demonstrated ownership of meaningful P&L growth, including revenue and margin expansion 

• Strong financial acumen, including budgeting, forecasting, and operational discipline 

• Executive-level communication and stakeholder management skills 

The Mandate

The Vice President will lead the evolution of Professional and Operations Services into a modern, scalable business that is tightly integrated with software and solution growth.

This includes shifting from project-centric execution to repeatable, productized offerings, strengthening how services engage in the sales cycle, and building capabilities that extend beyond implementation into ongoing customer value creation.

The role requires both building and optimizing. It demands structural thinking, strong commercial instincts, and the ability to drive change across organizational boundaries.

Scope of Responsibility

• Own the Professional and Operations Services P&L across the Americas
• Drive revenue growth, margin expansion, and delivery predictability
• Align services strategy with product direction and sales execution
• Establish services as a core driver of customer adoption, expansion, and retention
• Lead organizational design, portfolio decisions, and operational discipline required to scale

Key Responsibilities

Operating Model Transformation

• Transition from custom project execution to scalable, repeatable service offerings
• Establish predictable delivery models with clear accountability for margin and outcomes
• Reduce implementation duration and variability through standardized approaches
• Implement strong executive governance across strategic programs
• Make structural changes across portfolio, pricing, and organization—not just process improvements

Revenue Growth & Commercial Alignment

• Drive measurable services attach rates across all software and solution deals
• Ensure services are positioned as a standard component of every engagement
• Partner with Sales as a unified commercial engine
• Shift revenue mix toward recurring and expansion-based services
• Convert repeat customization into standardized, monetizable offering

Service Portfolio Evolution

• Implementation & Deployment: Standardize delivery tiers, optimize staffing models, reduce rework
• Advisory & Consulting: Expand value-based engagements tied to measurable business outcomes
• Custom & Engineering Services: Control bespoke work and convert repeat patterns into offerings
• Education & Adoption: Scale programs that improve adoption, retention, and expansion
• Managed & Operational Services: Build as the primary growth engine, including platform operations and continuous engagement
• Introduce AI-assisted delivery and automation to improve efficiency, quality, and scalability

Customer & Executive Engagement

• Engage directly with strategic customers to ensure successful outcomes
• Align services delivery with customer business objectives
• Strengthen long-term relationships that drive expansion and retention
• Act as an executive sponsor on key programs

Financial & Operational Leadership

• Drive improvements in margin, utilization, and delivery predictability
• Establish clear operational metrics and accountability across the organization
• Align structure, processes, and talent to support scalable growth
• Build discipline in forecasting, planning, and execution

Early Focus Areas

• Measurable improvement in services margin and delivery consistency
• Increased contribution of recurring and expansion-driven services revenue
• Higher services attach rates across new and existing deals
• Reduced customer time to value
• Establishment of flagship customer success stories
• Clear differentiation in the market through industry-focused services

Context: Transformation in Motion

Professional Services is being redefined within a broader transformation of the Software Line of Business. Product, Sales, Marketing, Innovation, and Services are being aligned under a more unified model focused on execution, accountability, and growth. This role sits at the center of that shift, with the mandate to ensure services are fully integrated into how the business operates and scales.

Who Thrives in This Role

This role is designed for a leader who builds while optimizing—someone who has successfully driven transformation across services organizations and is comfortable making structural changes.

You bring:

• A track record of transforming—not just operating—services organizations
• Strong commercial instincts and the ability to influence deal strategy
• Credibility with enterprise customers and executive stakeholders
• Confidence to challenge assumptions constructively across Product, Sales, and Delivery
• Comfort operating in ambiguity and building structure where none exists
• A bias for action and measurable outcomes

Why This Role Matters

Services play a central role in how customers adopt, expand, and realize value from the platform. This organization directly influences long-term customer success, retention, and growth.

This role has executive sponsorship and the authority to implement meaningful change. It is a unique opportunity to shape how services operate, scale, and contribute to the broader success of the business.

ABOUT THE COMPANY 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.  

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days

EEO 

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

DIVERSITY, EQUITY & INCLUSION 

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future. 

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

Introduction:

 The Senior Technical Sales Specialist provides subject matter expertise on retail technology solutions including Point of Sale hardware, retail store and enterprise software, electronic payments, semi-integrated payment solutions including payments infrastructure, provided within the value chain and typical go to market approaches for the offering, and related Professional Services. This position will provide SME (subject matter expertise) on the assigned Toshiba solutions to direct retail clients/ prospects with a goal to also build and maintain positive, long-term relationships. The Senior Technical Sales Specialist is responsible for achieving the revenue and profit objectives assigned in support of the North American region. 

Responsibilities: 

• Responsible for achieving the revenue and profit objectives assigned primarily in support of the assigned region or accounts, and secondarily supporting other regions. Execute tactical and strategic consultative sales account plans for existing and new clients in order to achieve the revenue targets (quota) as directed by the Business. This includes the handling of staff and partner queries effectively and dealing with various selling objections during the sales process.
• Establish and maintain a high level of positive and effective contact with key partners, agents, lead generators and others to enhance sales opportunities for new and continuing business development and major partner accounts within the Channel.
• Develop, manage, and maintain a robust pipeline of sales opportunities through the entire sales cycle using Salesforce.com to log and keep track of sales opportunities.
• Present and demonstrate Toshiba solutions in group meetings to senior executives and emphasizes salable features such as company vision, strategy, reputation, products/systems architecture, flexibility of design, process re-engineering capability, integration of client systems environment, return-on-investment (ROI) studies, etc.
• Maintain constant awareness of markets, competitor activities and problems within the Channel, recognize trends that develop, and make appropriate strategic and tactical sales/marketing/program recommendations to take corrective actions. Identify opportunities for improvement processes in general working practices and team efficiency.
• Provide Subject Matter Expertise in one or more solutions. Mentor and train junior level employees.
• Travel as necessary to maintain a presence with customers, staff, and enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent timetable or schedule. Will work very closely with other members of the Sales Group.
• Maintain up to date and accurate customer sales records, expense plans, budgets and related databases. Responds to customers RFP/RFI Requests in a timely and professional manner to facilitate success.
• Perform other duties as assigned.

Required Skills: 

• Bachelor’s degree with 8+ years of related experience, or equivalent combination.
• Must have 5-8 years of retail solutions experience (preferably sold or supported POS solutions or any other retail solutions)
• Deep retail solution expertise and working knowledge of how assigned solutions will solve complex business problems in a retail client’s environment.
• Must have Retail industry experience working within the industry
• Demonstrated Ability to execute tactical and strategic sales account plans for existing and new clients in order to achieve the revenue targets as assigned. This includes the handling of customer queries effectively and dealing with objections during the sales process.
• Strong presentation skills with the capability of interacting with senior management levels such as CEO, COO, CFO, CTO/CIO.
• Works well in a team selling environment and maintains good working relationships with other functional company departments such as Professional Services, Product Management, Marketing, Engineering, etc., to ensure both partner & company requirements are met or exceeded.
• Create or reviews analysis of such tasks as: sales proposals, work-order cost estimates/proposal completion; ROI Studies, RFP Responses, etc.
• Must be well versed in POS and payments technologies including encryption, security, tokenization, tender types, payment flows, hosting models and PCI regulations.
• Experience in implementation of these solutions – encompassing support, services, and maintenance is highly preferred
• Possess subject matter expertise related to retail software and hardware solutions including POS and integration of payments solutions to these systems, back office and reconciliation techniques, loyalty, mobile shopping, ecommerce and enterprise software.

ABOUT THE COMPANY 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.  

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days

EEO 

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

DIVERSITY, EQUITY & INCLUSION 

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future. 

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

Toshiba Global Commerce Solutions is seeking a Sr. Sales Representative . This Sales Representative will be the primary focal point for the full breadth of Toshiba retail solutions, have a deep expertise in retail and retail technology, and provide account leadership in collaboration with pre-sales consultants and delivery personnel. The Sales Representative will reach and exceed assigned sales goals for a full suite of Point of Sales solutions including hardware, software, services or solutions. The incumbent must have a broad sales or technical background with experience in working directly with customers to consult, sell, and architect a vision that will enable the realization of business benefits with enterprise class hardware, software and Services.

AREAS OF EXPERTISE & SPECIAL SKILLS:

• Education and Experience:
• Bachelor’s degree with 12+ years of experience, or equivalent combination.
• 8+ years of retail industry experience as a sales or technical engineer.
• 8+ years of business-to-business sales experience in hardware, software, or services.
• 5+ years of sales experience in the fuel and convenience industry
• Skills and Expertise:
• Proven track record in selling and presentation skills, prospecting, and territory management.
• Deep knowledge of retail hardware, software solutions, and services.
• Ability to understand high-level technology concepts and communicate them to non-IT executives.
• Expertise in prospecting and developing relationships with C-Level Executives in IT and Business areas relevant to stores and e-commerce.
• Skilled in MS Office Suite for constructing effective communications, presentations, documents, and financial models.
• Deep solution expertise and working knowledge of how assigned solutions solve complex business problems in a retail client’s environment.
• Working retail industry knowledge or actual experience within the industry.
• Ability to execute tactical and strategic sales plans for assigned solutions to achieve revenue targets, including handling customer campaigns and dealing with objections.
• Interpersonal and Team Skills:
• Strong presentation skills, capable of interacting with senior management levels (CEO, COO, CFO, CTO/CIO, Owner, and other managers).
• Works well in a team selling environment and maintains good relationships with other functional departments (Professional Services, Product Management, Marketing, Engineering, etc.).
• Goal-oriented and ambitious, with the capacity to reach and exceed quotas.
• Demonstrated history of in-depth knowledge of sales, account management, and techniques.
• Demonstrated cold calling sales ability with an assertive, positive, and persistent style.
• Proven customer service and relationship-building skills.
• Strong verbal and written communication skills.
• Organized with effective time management skills.
• Ability to work independently and as part of a team.
• Self-confident and professionally competitive, with the capacity to work under pressure.
• Strong work ethic

RESPONSIBILITIES

Establish and maintain a high level of positive and effective contact with customers and partners to enhance sales opportunities for new and continuing business development. Selling products and services using solid arguments to prospective customers. Execute tactical and strategic consultative sales account plans for existing and new clients in  order to achieve the revenue targets (quota) as directed by the Business. This includes the handling of queries effectively and dealing with various selling objections during the sales process. Proactively connect clients' business needs with TGCS’s portfolio of products and services. Cross-sell other Toshiba suite of solutions to existing clients.

Present and demonstrate Toshiba solutions in group meetings to senior executives and emphasizes salable features such as company vision, strategy, reputation, products/systems architecture, flexibility of design, process re-engineering capability, integration of client systems environment, return-on-investment (ROI) studies, etc.

Responds to customers RFP/RFI Requests in a timely and professional manner to facilitate success. Perform cost-benefit analyses of existing and potential customers.  Effectively position and recommend the right TGCS products and solutions. Create or reviews analysis of such tasks as: sales proposals, work-order cost estimates/proposal  completion; ROI Studies, RFP Responses, etc.

Maintaining positive business relationships to ensure future sales. Establish and maintain strong relationships, with both internal and external customers. Develop a network    in person and via phone with key decision makers in an assigned/designated territory. Network and develop relationships with C-level executives. 

Help to develop, manage, and maintain a robust pipeline of sales opportunities through the entire sales cycle, also ensuring forecasting accuracy and timeliness. Work in tandem with the various Product and Services Sales Specialists to provide a seamless interface into the company sales  efforts.

Represent TGCS in the field, at trade shows and seminars. Develop and maintain relationships with other networking and business groups in the territory. Maintain constant  awareness of markets, competitor activities and problems within the marketplace, recognizing trends that develop, and making appropriate strategic and tactical  sales/marketing/program recommendations to take corrective actions.

Travel as necessary to maintain a presence with customers, staff, and enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent  timetable or schedule.

Identify opportunities for improvement processes in general working practices and team efficiency. Will work very closely with other members of the Sales Group. Give  guidance and mentorship to staff to “lead by example” and provide support to various needs of personnel.

Collaborate with implementation and service counterparts, establishing and maintaining exceptional customer relations.

Perform other related duties as assigned.

FINANCIAL IMPACT

Responsible for individual sales quota comprising of multiple medium to large convenience accounts or assigned territory.

COMPLEXITY 

Role requires the ability to:
*Be Strategic in nature, assess customer business needs and exceed customer expectations
*Possess active listening skills and effective communication strategies
*Manage the entire sales cycle from initial prospecting and qualification to deal closing
*Critical thinking skills to resolve incidents quickly and consistently
*Identify and defuse challenging customer behavior
*Have an awareness of the core processes and best practices used in service and support
*Be a key member of several teams at once. This role will cultivate and maintain positive relationships with business owners, management, and local business groups simultaneously.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. 

**Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:  **

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance 
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days  

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

About the role

The Business Development Representative (BDR) is responsible for generating and qualifying new business opportunities and setting qualified meetings for Sales Representatives. This role focuses on outbound and inbound prospect engagement, early stage qualification, and consistent pipeline creation in support of revenue growth, stage qualification, and consistent pipeline creation in support of revenue growth. 

The ideal candidate has previous experience in a BDR or SDR role, is a strong communicator, and has a proven track record of successfully booking meetings for sales teams, preferably within a technology or Microsoft partner environment. 

Why Join Us

We are a Microsoft partner focused on helping organizations modernize and grow through cloud and business solutions. This role offers the opportunity to work closely with experienced sales leaders, develop deep prospecting skills, and directly impact revenue growth.

Reports to: Business Development or Sales Leadership
Location: This role is available in multiple locations. Depending on your location, different work environments are supported: In-office in Tampa, FL and Fargo, ND, or Remote across the rest of the U.S. 

Key Responsibilities

• Proactively identify, contact, and qualify prospective customers through outbound and inbound efforts (phone, email, LinkedIn, campaign follow‑up).
• Conduct initial discovery conversations to assess prospect fit, needs, and interest.
• Schedule qualified meetings between prospects and assigned Sales Representatives.
• Maintain accurate and up‑to‑date activity, notes, and lead status in CRM.
• Collaborate closely with Sales and Marketing to align messaging and improve lead quality.
• Follow defined qualification criteria and hand off well qualified opportunities to Sales.‑qualified opportunities to Sales.
• Meet or exceed activity, meeting set, and pipeline contribution targets.‑set, and pipeline contribution targets.
• Represent the company professionally and consistently in all prospect interactions.

Required Qualifications

• Previous experience in a BDR/SDR or similar role (this role is not intended for entry level candidates).‑level candidates).
• Demonstrated success setting appointments for sales representatives.
• Strong verbal and written communication skills.
• Comfortable engaging prospects via phone, email, and social platforms.
• Ability to follow a structured sales development process while adapting to conversations.
• Strong organization, followup, and time management skills.‑up, and time‑management skills.
• Experience using CRM systems (Microsoft Dynamics CRM, HubSpot, or similar preferred).

Preferred Qualifications

• Experience working for a Microsoft reseller, systems integrator, or technology services firm.
• Familiarity with Microsoft solutions (Dynamics 365, Business Central, Azure, M365) is a plus.
• Experience supporting mid‑market or enterprise sales teams.

Success in This Role Looks Like

• Consistently setting high quality meetings that convert into sales opportunities.‑quality meetings that convert into sales opportunities.
• Providing Sales with well qualified, well documented prospects.‑qualified, well‑documented prospects.
• Maintaining strong activity levels and follow‑up discipline.
• Contributing to predictable pipeline growth for the sales organization.

Job Title: Admissions Representative

Reports To: Corporate Director of Admissions

Location: This is a full-time on site position that can work at our Corporate Office (Meridian, ID) or Northpoint Nebraska (Omaha, NE)

Compensation: $22-26/hour

Schedule: You may select one of the below schedules. 

• Sunday to Tuesday 6am-7:30pm
• Sunday to Wednesday 6am-4:30pm

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Admissions Representative is responsible for overseeing the patient/client admissions lifecycle and consistently driving the census at each facility. This person will be managing a large amount of inbound and outbound lead generation activities including telephone calls, email communications, and online chats to prospect and develop leads. The Admissions Representative will work with multiple departments and outside vendors to ensure all goals are accomplished. As an ambassador of Northpoint, adhering to our Core Values while assisting all potential clients is paramount.

ESSENTIAL RESPONSIBILITIES AND DUTIES:
• Coverage of Admissions phone line, online chats, and emails
• Obtain, or oversee, the acquisition of complete and accurate patient/client information pertinent for their admission into a Northpoint facility
• Explain insurance benefits to potential patients/clients and their families
• Consult with Admissions Supervisor, Program Director, and Clinical Team about potential admissions
• Discuss payment options with potential patients/clients and/or family members or fiduciaries
• Verify the acquisition of records for pending patients/clients from transferring and/or previous facilities and completion of other necessary documentation; ensure timely receipt of all necessary patient/client records
• Provide the Program Director with information on new patients/clients to aid in schedule development
• Alert Clinical Team about new patients/clients and ensure a gender specific client pickup is scheduled
• Interact with the patient/client and family and prepare them for the transition; communicate with the Clinical Team, as necessary
• Verify that the family, Admissions personnel at the referring facility, marketing representative, and any others involved in a patient’s/client’s admission have been contacted and provide all pertinent information about the admission to them
• Maintain contact with referral sources in cooperation with marketers
• Ensure accurate referral sources are entered into the electronic medical records system
• Maintain cleanliness of the Admissions office
• Drive Company vehicle for official and approved and business; ensure safe transport
• Adhere to all Company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Performs other related duties and special projects as assigned

QUALIFICATIONS/REQUIREMENTS:
• Must be at least twenty-one (21) years of age
• 1+ year of sales experience in a call center setting preferred
• Experience with a growing company with multiple entities preferred
• Action-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish

PREFERRED KNOWLEDGE AND SKILLS:
• Excellent critical thinking skills
• Excellent organizational abilities
• Strong mentoring, and coaching experience to a team with diverse levels of expertise; ability to influence and engage employees and peers
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff
• Ability to operate as a practical tactical as well as a strategic thinker
• Comfortable analyzing information and dealing with complexity
• Quickly and effectively identify and resolve problematic situations
• Able to handle confidential material in a reliable manner
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office Suite REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:
• Must be at least twenty-one (21) years of age
• Must have a valid driver’s license and safe driving record

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.

#ZR

A new paradigm of computing

Magic Leap is a pioneer in Augmented Reality (AR) optics, display systems, platforms, devices services, prototyping and manufacturing capabilities. We are known for our unmatched optics stack and have developed ultra-lightweight waveguides and display systems that advance what is possible in AR. With more than a decade of experience in AR innovation, we have made groundbreaking advancements in text legibility, color fidelity and rich digital content visuals while continually expanding the field of view to create engaging, immersive AR experiences. 

Magic Leap could be your place if you want to be part of a united team where everyone is empowered and trusted to make an impact. At Magic Leap, you can explore innovative solutions and use your talents to solve real-world problems. Working alongside industry experts, you can grow your skills while helping make our technology available to millions of people as a partner in the AR ecosystem.  We know that successful change and progress accelerates diverse perspectives. As we shape our future, everyone's voice matters. Together, we can reimagine the world of work and, with our bold partners, make the impossible possible.

The Opportunity

As a Senior Process Engineer on the Eyepiece Process R&D team, you will lead the development and optimization of nanoimprint lithography (JFIL) processes critical to next-generation augmented reality displays. You will own process development from early-stage experimentation through transfer into manufacturing, ensuring scalability, repeatability, and yield performance.

This role is highly hands-on and sits at the intersection of R&D and production. You will work with advanced lithography equipment, develop and qualify new processes, and collaborate cross-functionally to bring cutting-edge light-field technology into production. Success in this role requires deep process expertise, strong experimental rigor, and the ability to translate R&D breakthroughs into robust manufacturing solutions.

Location: This position requires being fully on-site at our Austin, TX facility, to ensure seamless collaboration and hands-on support for daily operations. Relocation assistance is available for non-local candidates.

What you’ll do

• Own the development and optimization of nanoimprint lithography (JFIL) processes for eyepiece fabrication
• Design and execute experiments (DOE) to improve process performance, yield, and defectivity
• Operate, maintain, and troubleshoot advanced lithography and metrology equipment in a cleanroom environment
• Develop characterization methods and workflows to evaluate thickness, roughness, feature dimensions, transmission, and defectivity
• Analyze process data and build diagnostic frameworks (JMP, Python, or similar) to monitor process health and drive improvements
• Improve defect inspection and imaging systems through internal development and vendor collaboration
• Partner with manufacturing teams to transfer processes into high-volume production and support ramp
• Evaluate, select, and bring up new tools, materials, and process technologies
• Create and maintain process documentation, specifications, and technical reports
• Collaborate cross-functionally with R&D, manufacturing, and external partners in a fast-paced environment

The experience you bring

• 5+ years of relevant industry experience in nanoimprint lithography, semiconductor processing, nanofabrication, or related field
• BS or MS in physics, chemistry, engineering, or related field, or PhD in a relevant discipline
• Experience owning process development and optimization in an R&D and/or manufacturing environment
• Hands-on experience designing and executing DOEs and driving yield improvement
• Experience working with complex process and metrology equipment in a cleanroom environment
• Strong data analysis skills and experience with statistical tools (JMP, Python, or similar)
• Working knowledge of nanofabrication processes (lithography, etching, deposition, bonding, cleaning)
• Ability to translate experimental results into actionable process improvements
• Strong problem-solving skills and ability to operate in a fast-paced, ambiguous environment

It’s exciting if you also have

• Direct experience with nanoimprint lithography (JFIL or NIL)
• Experience scaling processes from R&D to high-volume manufacturing
• Experience with optical or photonic device fabrication, including waveguides
• Familiarity with advanced metrology techniques (SEM, TEM, optical inspection, profilometry, ellipsometry)
• Experience with process control systems (FDC), automation, or data pipelines
• Background in semiconductor, optics, AR/VR, or advanced consumer hardware manufacturing

Additional Requirements

• Occasional travel required, including two trips to Plantation, FL per year
• Approximately 5% total travel for business needs

Additional Information

All your information will be kept confidential according to Equal Employment Opportunities guidelines.

Please note that we do not accept any application documents via (e-)mail. Furthermore, we do not accept applications from recruitment agencies for this role.

All legitimate Magic Leap email communications will end with "@magicleap.com". Please carefully review all emails you receive, to ensure you only engage with legitimate representatives of Magic Leap. For the protection of your Personal Information, do not click any links, open any attachments, or further engage with any suspicious communications. In the event you receive an unexpected or suspicious communication claiming to come from Magic Leap, please reach out directly to TalentAcquisition@magicleap.com for assistance.

Accommodations

If you need an accommodation during the application, interviewing, or hiring process, you may request an accommodation by emailing ApplicantAccommodation@magicleap.com. Magic Leap will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

#LI-CP1

#LI-ONSITE

Little more about the team:

You’ll join the People team as a dedicated business partner across the business. This role is designed for someone who enjoys getting close to the teams they support, partnering with leaders on the decisions that shape their organizations, and the people practices that determine how their teams perform.

This is a strong opportunity for an experienced People Business Partner who’s comfortable living close to the revenue floor while also holding a broader remit. You’ll bring deep familiarity with the rhythms of a GTM org - quota cycles, ramp, pipeline pressure, and the performance conversations that come with them. You’ll apply that same commercial instinct across the other functions you support. Critically, you’ll understand the world your GTM team is selling into: you’ve built your career in deep tech, engineering-led companies - the kind of places where the product is genuinely complex, a builder mentality runs through everything the company does, and the people culture is something the company has worked hard to protect as it scales.

What you’ll do in the role:

• Serve as the primary People partner to the GTM leadership team - Sales, CS, Marketing and RevOps - attending staff meetings and acting as a true thinking partner on org strategy, talent, and performance
• Support additional business functions as part of a broader PBP remit in partnership with your direct manager, bringing consistent people practices and partnership quality across all client groups
• Partner with leaders and managers on the day-to-day work of running healthy organizations - hiring, onboarding, performance differentiation, and manager development
• Coach managers through performance conversations, organizational change, and the everyday hard parts of running a team well
• Lead complex employee relations matters end-to-end with the documentation rigor and judgment those calls require
• Run the people cycles across your client groups - performance reviews, talent calibrations, compensation planning, engagement action planning, and promotions
• Use people data to diagnose what’s actually happening across your orgs and bring clear recommendations to the leadership teams you support

What you’ll bring to the role:

• 8+ years of progressive HR/People experience, with at least 4 years in a true Business Partner capacity
• Significant experience partnering with GTM, Sales, or revenue-focused organizations inside a SaaS or recurring-revenue business - you understand how GTM teams are built, how they’re measured, and what makes them perform
• A background that includes at least one deep tech, engineering-first company - think developer tooling, observability, infrastructure, or adjacent spaces where the product is highly technical, a builder mentality runs through everything the company does, and technical craft and product quality set the standard for how the whole company operates. You know what it feels like to do People work in that environment, and you know how to build people practices that resonate there without compromising what makes those cultures special
• Comfort holding a broad remit - you can context-switch between a revenue org conversation and a corporate function conversation without losing depth in either
• Track record running complex employee relations matters, including multi-witness investigations, performance interventions on senior individuals, and multi-state separations
• Strong people analytics instincts - comfort pulling and interpreting attrition, attainment, ramp, engagement, and organizational data, and translating it into recommendations leaders can act on
• Multi-state US employment law fluency at a senior PBP level
• Experience working in a remote-first or distributed company, with a track record of owning the end-to-end People Business Partner strategy for a function or business unit — not just executing programs, but shaping how people practices are designed, prioritized, and measured across the org