Hexnode is a Global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.
Why Hexnode?
Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform.
Role
We are looking for a Marketing Automation Specialist to manage the technical execution of our global demand generation campaigns. You will be the hands-on expert responsible for building inbound/outbound email sequences, managing lead flow, and ensuring our messaging reaches the right audience through HubSpot, Outreach, and Reply.io. This role is perfect for a data-driven marketer who enjoys the technical side of "how" a campaign actually runs.
Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are seeking a Product Marketer with a strong foundation in content strategy and copywriting to drive the go-to-market success of our UEM solutions. This role is ideal for a creative storyteller who can translate complex technical concepts into compelling narratives that resonate with diverse audiences. You will collaborate closely with Product Management, Sales, and Customer Success to ensure our messaging is clear, consistent, and impactful across all touchpoints.
About the Role
We’re looking for a Senior Product Marketer with a strong focus toward Product-Led Growth (PLG) in B2B SaaS.
Responsibilities
Product-Led Growth (PLG)
Requirements
Must-Have
Nice-to-Have
Ready to apply?
Apply to Mitsogo IncHexnode is a global leader in Unified Endpoint Management (UEM), trusted in over 100 countries and managing millions of devices worldwide. With continuous innovation across Apple, Windows, Android, macOS, Linux, and tvOS ecosystems, Hexnode is redefining enterprise mobility and cybersecurity.
As we expand our Extended Detection and Response (XDR) capabilities, we are building a next-generation data platform designed for massive scale, real-time intelligence, and high-performance security analytics.
We are looking for a Senior Data Platform Engineer to architect, scale, and optimize the core data infrastructure powering our XDR product.
In this role, you will take ownership of the strategic evolution of our data layer — ensuring seamless ingestion, storage, indexing, search, and retrieval of high-volume security telemetry and device data. You will play a key role in transforming our platform into a highly scalable, cost-efficient, secure, and analytics-ready ecosystem that supports real-time detection, investigation, and advanced data science workflows.
This is a high-impact individual contributor role focused on architecture, platform modernization, and long-term scalability.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview
We are searching for detail-oriented, analytical Accounts Receivable Professional to assist the department as it receives, processes, and collects on products sold or services rendered. The Accounts Receivable Professional will work closely with internal departments to ensure that accounts are properly billed and that payments are collected on time. You will also review account information, correct discrepancies, and speak to clients to establish better payment terms.
To succeed as an Accounts Receivable Professional, you should be a skilled and thorough researcher with excellent communication and record keeping skills. You should be detail-oriented, organized, and self-motivated with strong math and computer skills.
Responsibilities :
Requirements :
Ready to apply?
Apply to Mitsogo IncMitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
As a Motion Graphics you’ll help create stunning videos that help our customers and tell our brand stories. You should be able to get the hang of scripts or briefs you’re offered and translate them into amazing videos.
Designing and producing animation content while collaborating with other artists in a team focused environment.
Conceive, layout, and design enticing motion graphics videos for various media.
Collaborate with Creative Team in designing and creating boards, when required.
Research and analyze the best design techniques and solutions for creating motion graphics.
Assist in selecting audio, video, colors, animation, etc. for graphic design.
Research and analyze best design techniques and solutions to create motion graphics.
Assist in designing and creating storyboards.
Maintain up-to-date knowledge about the latest graphic design techniques.
Proficient with Adobe suite like After Effects, Premier Pro, Photoshop, Illustrator.
2-5 years of professional experience.
Clear understanding of visual hierarchy and information design concepts.
Comfortable with social media and collaboration/project management tools.
Strong portfolio showcasing his/her design and motion graphics skills.
Knowledge in Lottie files and Bodymovin is a plus.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
As an Endpoint System Engineer (3+ Years), you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance.Do you thrive on solving puzzles and empowering others? Are you passionate about technology and eager to make a real impact? If so, Hexnode has the perfect opportunity for you! We’re seeking a highly motivated and customer-centric Endpoint System Engineer (3+ Years) to join our dynamic team. As the front line of our customer experience, you’ll be instrumental in ensuring our clients get the most out of Hexnode’s cutting-edge Unified Endpoint Management (UEM) solution. You’ll be more than just a technical support agent – you’ll be a trusted advisor, a problem solver, and a champion for our customers.
Responsibilities:
You will be engaging with clients to understand their current device management challenges, their IT infrastructure, their security requirements, and their long-term goals.This involves asking insightful questions and actively listening to their responses.Handle incoming technical quires, via calls, emails, and chat messages from the Customers,experiencing technical issues. This might involve recommending specific configurations,integrations, or workflows that will best serve the client.
Requirements
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
The Technical Writer is responsible for creating clear, precise, and engaging content while optimizing it for SEO to drive website traffic. This role involves collaborating with subject matter experts, engineers, developers, and the product marketing team to develop high-quality knowledge base articles. Key responsibilities include proofreading for accuracy, ensuring content meets industry standards, and producing documentation tailored to the target audience.
Responsibilities:
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are seeking a highly skilled and experienced Network Administrator (SME )with strong expertise in network infrastructure and IT operations. The ideal candidate will have in-depth hands-on experience with Cisco, Ruckus, Meraki, and Fortinet firewalls, along with a solid understanding of switching, routing, network management, compliance, and disaster recovery planning. This role demands a proactive professional capable of maintaining a secure, scalable, and reliable IT environment.
Responsibilities:
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
The Lead Windows Developer is responsible for designing and developing advanced applications for the Windows platform while ensuring high performance, quality, and responsiveness. This role involves collaborating with cross-functional teams to define and implement new features, integrating external data sources and APIs, and conducting unit testing for reliability. Staying updated with emerging technologies and continuously improving development efficiency are key aspects of the role.
Responsibilities:
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
As a Technical Support Engineer (2+ Years), you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance.
Responsibilities:
Handle incoming support calls, emails, and chat messages from clients experiencing technical issues.
Diagnose and troubleshoot technical issues related to our product.
Provide step-by-step guidance and solutions to clients, ensuring a positive customer experience.
Escalate complex technical issues to the appropriate internal teams for resolution.
Collaborate with cross-functional teams to ensure timely and effective problem resolution.
Document and track support issues to maintain a comprehensive knowledge base.
Stay up to date with the latest features and updates of our unified endpoint management product.
Provide product training to clients and internal teams as needed.
Communicate effectively with clients, keeping them informed of the status of their support requests.
Ensure a high level of customer satisfaction through professional and courteous communication.
Requirements
Bachelor’s degree in a relevant technical field or equivalent work experience.
Proven experience in technical support or a similar customer-facing role.
Excellent troubleshooting and problem-solving skills.
Effective communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Prior experience in a SaaS environment and a strong understanding of UEM and related technologies is a plus.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.
Responsibilities:
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are looking for a Documentation Specialist to join our team and lead the long-term storage strategy and organization of our organization’s documents for easy access for our various departments and teams.
Responsibilities:
• Review current documentation in light of Business Processes, current Industry Standards, and best practice.
• Highlight gaps and determine the next steps/timings to document all Business Processes.
• Assist in the revision and/or creation of documentation, ensuring all Business Processes are documented in the same format/structure, presented in an easily digestible format and readily available to all users.
• Refactor a large repository of legacy documentation into new formats.
• Synthesize and consolidate documentation from multiple sources, including 3rd party vendors and legacy sources.
• Interview Subject Matter Experts to determine current and ideal process steps.
• Assist with Business Process evaluation and design.
• Support new processes/changes with ‘as is’ and ‘to be documentation.
• Curate a new internal documentation repository.
Core Competencies:
• Process documentation writing and maintenance. Understanding of IT and process Industry Standards such as ITIL.
• Proven experience writing technical and process documents.
• Must be strong with process and procedures, and requirements gathering.
• Able to write user-friendly content that meets the needs of the target audience
Minimum Qualifications:
• A bachelor’s degree from an accredited school.
• Advanced level skills with MS Office applications (Word, Excel, SharePoint) and Worktext Markup.
• Must have 4 to 8 years of experience in documentation creation and curation.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are seeking a talented and creative Graphic Designer with 1-3 years of experience to join our dynamic team. The ideal candidate will have a strong eye for design, a passion for creating visually stunning graphics, and a keen understanding of industry trends.
Responsibilities:
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Role Overview
Hexnode is looking for a Technical Product Manager who thrives at the intersection of OS-level capabilities and scalable software architecture. You won't just be managing a "roadmap"—you will be the architect of the technical logic that powers our UEM and Security modules. Your mission is to translate complex OS protocols (Apple MDM, Android Management API, Windows CSPs) into seamless, high-performance product workflows.
Key Responsibilities
Requirements
What this role is NOT:
Ready to apply?
Apply to Mitsogo IncMitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
As a Customer Success Manager at Mitsogo, you will be the primary point of contact for our valued clients, ensuring they derive maximum value from our products and services. Your role will involve working closely with customers to understand their needs, provide expert guidance, and facilitate successful product adoption and usage. You will play a crucial role in building and maintaining strong relationships, driving customer satisfaction, and contributing to our overall success.
Lead onboarding sessions for new customers, ensuring a smooth transition and effective use of our products. Develop and deliver training materials and sessions to enhance user proficiency.
Build and maintain strong, long-lasting customer relationships. Serve as a trusted advisor, addressing customer concerns and providing solutions to enhance their experience with our products.
Monitor customer engagement and product usage. Proactively identify opportunities for increasing adoption and utilization of our products.
Act as the point of escalation for complex issues. Collaborate with cross-functional teams, including Product, Support, and Sales, to resolve customer challenges and ensure timely solutions.
Gather customer feedback and insights to drive product improvements and inform the development roadmap. Advocate for customer needs and contribute to the creation of customer-centric solutions.
Develop and execute customer success plans tailored to each customer’s needs and goals. Track and report on key performance indicators (KPIs) to measure success and identify areas for improvement.
Support the renewal process by ensuring continued customer satisfaction. Identify opportunities for upselling or cross-selling additional products or services based on customer needs.
Minimum of 2-8 years of experience in a Customer Success, Account Management, or related role, preferably in the IT security or software industry.
Willing to work in US shift
Strong interpersonal and communication skills with the ability to build relationships at all levels of an organization. Excellent problem-solving abilities and a proactive, customer-centric approach.
Familiarity with IT security products and concepts is a plus. Ability to quickly learn and understand complex technical products and solutions.
Comfortable using CRM software (e.g., Salesforce), customer success platforms, and other relevant tools. Basic technical understanding of software and security solutions is advantageous.
Bachelor’s degree in Business, Technology, or a related field. Relevant certifications or continued education in customer success or IT security is a plus
Ready to apply?
Apply to Mitsogo IncAbout Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
As a Process Associate in the Sales Operations team. You will manage the end-to-end lifecycle of sales transactions, ensuring that our international sales teams (US/UK) have the operational support needed to close deals efficiently while maintaining perfect data integrity and financial compliance.
Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
About Hexnode
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job duties:
Event Planning and Execution (40% of time)
Regional Marketing Strategy (30% of time)
Sales Enablement and Collaboration (20% of time)
Professional Development (10% of time)
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Responsibilities:
As a Content Writer, you will be tasked with writing creative content that reflect
Hexnode’s brand values and messaging.
Develop high-quality content that showcases the features and applications of our company's products.
Write content that can be published across multiple channels (ad copies, website content, chatbot pop-ups, emails and other requirements).
Create copies that align with our brand voice and personality.
Proofread and edit content to ensure error-free and consistent quality.
Proactively conduct research on market trends, competitors and industry standards to inform copywriting decisions.
Identify gaps in existing content and develop strategies to bridge them.
Collaborate and brainstorm with multiple teams to ideate new copies and keep up with company and product updates.
Should be passionate about their work and should take ownership of the material they provide.
Requirements
2-4 years experience in a B2B SaaS company, (preferred)
Ability to balance levity without compromising Hexnode’s core message
Honour deadlines and accommodate sudden requirements from multiple teams
Be self-sufficient and provide copies that don’t require a lot of iterations
Ability to do research if the task requires it.
Ready to apply?
Apply to Mitsogo IncMitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
As a Customer Success Lead at Mitsogo, you will be the primary point of contact for our valued clients, ensuring they derive maximum value from our products and services. Your role will involve working closely with customers to understand their needs, provide expert guidance, and facilitate successful product adoption and usage. You will play a crucial role in building and maintaining strong relationships, driving customer satisfaction, and contributing to our overall success.
Lead onboarding sessions for new customers, ensuring a smooth transition and effective use of our products. Develop and deliver training materials and sessions to enhance user proficiency.
Build and maintain strong, long-lasting customer relationships. Serve as a trusted advisor, addressing customer concerns and providing solutions to enhance their experience with our products.
Monitor customer engagement and product usage. Proactively identify opportunities for increasing adoption and utilization of our products.
Act as the point of escalation for complex issues. Collaborate with cross-functional teams, including Product, Support, and Sales, to resolve customer challenges and ensure timely solutions.
Gather customer feedback and insights to drive product improvements and inform the development roadmap. Advocate for customer needs and contribute to the creation of customer-centric solutions.
Develop and execute customer success plans tailored to each customer’s needs and goals. Track and report on key performance indicators (KPIs) to measure success and identify areas for improvement.
Support the renewal process by ensuring continued customer satisfaction. Identify opportunities for upselling or cross-selling additional products or services based on customer needs.
Minimum of 2-8 years of experience in a Customer Success, Account Management, or related role, preferably in the IT security or software industry.
Willing to work in US shift
Strong interpersonal and communication skills with the ability to build relationships at all levels of an organization. Excellent problem-solving abilities and a proactive, customer-centric approach.
Familiarity with IT security products and concepts is a plus. Ability to quickly learn and understand complex technical products and solutions.
Comfortable using CRM software (e.g., Salesforce), customer success platforms, and other relevant tools. Basic technical understanding of software and security solutions is advantageous.
Bachelor’s degree in Business, Technology, or a related field. Relevant certifications or continued education in customer success or IT security is a plus
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are looking for a UI/UX Design Lead with experience leading and managing a team of designers and a strong track record of creating user-friendly and engaging designs. The ideal candidate will have 5 - 8 years of experience in UI/UX design, and a proven ability to translate user needs into effective designs. They should also have strong leadership and communication skills and be able to work cross-functionally with other teams.
Responsibilities:
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading.
Responsibilities:
· Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy.
· Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues.
· Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs.
· Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements.
· Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap.
· Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders.
Requirements:
· 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment.
· Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem.
· Advanced Technical Exposure: Direct experience with IDP (Identity Provider) or XDR (Extended Detection and Response) platforms is highly preferred.
· Exceptional people skills with the ability to navigate high-pressure situations and communicate complex technical concepts to non-technical stakeholders.
· An initiative-taking problem-solver with a proven ability to manage complex workflows and team dynamics in a fast-paced, high-growth global setting.
· Bachelor’s degree in computer science, Information Technology, or a relevant technical field.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview
We are searching for detail-oriented, analytical Accounts Receivable Professional to assist the department as it receives, processes, and collects on products sold or services rendered. The Accounts Receivable Professional will work closely with internal departments to ensure that accounts are properly billed and that payments are collected on time. You will also review account information, correct discrepancies, and speak to clients to establish better payment terms.
To succeed as an Accounts Receivable Professional, you should be a skilled and thorough researcher with excellent communication and record keeping skills. You should be detail-oriented, organized, and self-motivated with strong math and computer skills.
Responsibilities :
Requirements :
Ready to apply?
Apply to Mitsogo IncHexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
The role
We are seeking an experienced and dynamic Communication Trainer to join our team "Coaching our Sales and Support engineers to bridge cultural gaps and deliver a seamless 'North American' or 'British' customer experience.". The ideal candidate will have a strong background in voice coaching and a proven history of delivering high-quality training programs.
Note: This is a full-time, onsite role. Candidates must be available for afternoon shifts (2pm to 11pm or 3pm to 12 midnight) and occasional night shifts to support our global operations.
Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.
Ready to apply?
Apply to Mitsogo IncHexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
The role
We are seeking an analytical and strategic Senior Customer Success Specialist to drive value realization, adoption, and growth for our North American enterprise clients. In this role, you will serve as the primary strategic advisor to our most critical "Tier 1" accounts. You will own the full success lifecycle—from onboarding to renewal and expansion—ensuring our clients achieve long-term success through the Hexnode UEM ecosystem.
As a Senior Customer Success Specialist at Hexnode, you will be the bridge between our cutting-edge UEM technology and our clients' mission-critical outcomes. If you thrive on technical complexity, consult with confidence at the C-suite level, and are driven by data-backed growth, we want you on our team!
Note: This role requires full flexibility to work shifts aligned with U.S. business hours (EST/PST).
Required Skills & Qualifications
Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.
Ready to apply?
Apply to Mitsogo IncMitsogo is a global organization committed to attracting top talent and fostering a sense of belonging. We recognize the rapid evolution of technology and society and prioritize equipping our employees with diverse opportunities and skills.
Hexnode, the Enterprise software division of Mitsogo Inc., simplifies the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations across diverse sectors, revolutionizing the enterprise software and cybersecurity landscape.
We are seeking a seasoned and strategic Salesforce Lead/Architect to spearhead the design, development, and governance of our internal Salesforce Sales Cloud platform. As a product-based company, your primary focus will be on leveraging the Salesforce platform to optimize internal sales processes, drive efficiency, and scale our Go-to-Market (GTM) capabilities. This role requires a blend of deep technical architecture expertise, hands-on leadership, and strong business acumen.
Lead the end-to-end technical and solution architecture for our internal Salesforce platform, with a strong emphasis on Sales Cloud.
Define and align the Salesforce roadmap with the product company's strategic goals and growth plans.
Design scalable, high-performance, and secure solutions utilizing standard features, custom development, and external integrations.
Oversee data modeling, data migration, and data governance strategies to ensure internal data integrity and quality.
Establish and enforce Salesforce best practices, coding standards, governance models, and release management/DevOps processes (e.g., CI/CD, Copado/Gearset).
Act as the technical escalation point for complex design and development challenges.
Manage and architect integrations between Salesforce Sales Cloud and other critical enterprise systems (ERP, Marketing Automation, proprietary systems).
Conduct design and code reviews to ensure solutions are maintainable and performant.
Collaborate closely with internal stakeholders (Sales leadership, Operations, IT) to gather requirements, prioritize initiatives, and manage expectations.
Serve as a trusted technical advisor to business leaders.
Mentor and provide technical guidance to a team of Salesforce developers, administrators, and business analysts.
8+ years of progressive experience in the Salesforce ecosystem, with at least 3+ years in an Architect or Lead capacity.
Deep, proven expertise in Salesforce Sales Cloud functionality, configuration, and custom development.
Strong hands-on experience with Apex, Lightning Web Components (LWC), Visualforce, and Flows/Process Automation.
Expertise in Salesforce integration patterns (REST/SOAP APIs, Platform Events).
Thorough understanding of the Salesforce security model, sharing, and visibility mechanisms.
Experience with Agile methodologies and managing the full Salesforce development lifecycle.
Excellent communication, presentation, and leadership skills.
Salesforce Certified Application Architect and/or Salesforce Certified System Architect (or demonstrable progress toward the Technical Architect certification).
Salesforce Certified Sales Cloud Consultant.
Experience working for a Product-Based Company and managing an internal Salesforce instance.
Familiarity with other Salesforce Clouds (Service, CPQ, Experience Cloud) is a plus.
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are seeking a dynamic and results-driven Channel Partnership Executive to lead and grow strategic relationships with key partners in the U.S. market. This role is responsible for driving revenue through partner collaboration, joint marketing initiatives, and ensuring partner success. The ideal candidate is a proactive communicator with a strong background in channel sales, alliance management, and a deep understanding of the B2B SaaS landscape.
Responsibilities :
Requirements and Qualifications:
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
About Hexnode
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Roles And Responsibilities
Content Creation and Strategy (40% of time)
Brand Messaging and Positioning (30% of time)
Sales Enablement and Collaboration (20% of time)
Professional Development (10% of time)
Requirements:
Ready to apply?
Apply to Mitsogo IncAbout Mitsogo
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to
attract top talent is a testament to our commitment to fostering a sense of belonging for everyone.
We recognize the rapid evolution of technology and society that impacts our industry, and we
prioritize equipping our employees with diverse opportunities and empowering them with a wide
range of skills.
About Hexnode
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the
way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse
sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is
revolutionizing the enterprise software and cybersecurity landscape.
Job Summary
We are looking for a highly skilled and motivated Presales Implementation Engineer
with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with
Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch
Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in
working with customers to understand their requirements, assisting in the presales process, and
ensuring smooth implementation of security solutions.
Key Responsibilities:
• Collaborate with sales and technical teams to understand customer requirements and
translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution
presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch
Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical
documentation.
• Work closely with customers and internal teams to ensure successful deployments,
configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain,
particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient
implementation of solutions.
Required Skills & Qualifications:
• 2 -5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile
Device Management), RMM (Remote Monitoring and Management), or Patch
Management tools.
• Strong understanding of security frameworks and protocols for device management,
remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as
AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or
NinjaRMM.• Hands-on experience in presales activities, including customer engagements,
presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to
non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under
pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field
(preferred).
Desired Skills:
• Certifications such as CompTIA Security+, Certified Information Systems Security
Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.
Ready to apply?
Apply to Mitsogo Inc