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Job Title: Admissions Representative
Reports To: Corporate Director of Admissions
Location: This is a full-time on site position that can work at our Corporate Office (Meridian, ID) or Northpoint Nebraska (Omaha, NE)
Compensation: $22-26/hour
Schedule: You may select one of the below schedules.
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a key member of the Northpoint team, the Admissions Representative is responsible for overseeing the patient/client admissions lifecycle and consistently driving the census at each facility. This person will be managing a large amount of inbound and outbound lead generation activities including telephone calls, email communications, and online chats to prospect and develop leads. The Admissions Representative will work with multiple departments and outside vendors to ensure all goals are accomplished. As an ambassador of Northpoint, adhering to our Core Values while assisting all potential clients is paramount.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
• Coverage of Admissions phone line, online chats, and emails
• Obtain, or oversee, the acquisition of complete and accurate patient/client information pertinent for their admission into a Northpoint facility
• Explain insurance benefits to potential patients/clients and their families
• Consult with Admissions Supervisor, Program Director, and Clinical Team about potential admissions
• Discuss payment options with potential patients/clients and/or family members or fiduciaries
• Verify the acquisition of records for pending patients/clients from transferring and/or previous facilities and completion of other necessary documentation; ensure timely receipt of all necessary patient/client records
• Provide the Program Director with information on new patients/clients to aid in schedule development
• Alert Clinical Team about new patients/clients and ensure a gender specific client pickup is scheduled
• Interact with the patient/client and family and prepare them for the transition; communicate with the Clinical Team, as necessary
• Verify that the family, Admissions personnel at the referring facility, marketing representative, and any others involved in a patient’s/client’s admission have been contacted and provide all pertinent information about the admission to them
• Maintain contact with referral sources in cooperation with marketers
• Ensure accurate referral sources are entered into the electronic medical records system
• Maintain cleanliness of the Admissions office
• Drive Company vehicle for official and approved and business; ensure safe transport
• Adhere to all Company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Performs other related duties and special projects as assigned
QUALIFICATIONS/REQUIREMENTS:
• Must be at least twenty-one (21) years of age
• 1+ year of sales experience in a call center setting preferred
• Experience with a growing company with multiple entities preferred
• Action-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish
PREFERRED KNOWLEDGE AND SKILLS:
• Excellent critical thinking skills
• Excellent organizational abilities
• Strong mentoring, and coaching experience to a team with diverse levels of expertise; ability to influence and engage employees and peers
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff
• Ability to operate as a practical tactical as well as a strategic thinker
• Comfortable analyzing information and dealing with complexity
• Quickly and effectively identify and resolve problematic situations
• Able to handle confidential material in a reliable manner
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office Suite REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:
• Must be at least twenty-one (21) years of age
• Must have a valid driver’s license and safe driving record
FULL-TIME BENEFITS INCLUDE:
This job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.
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Job Title: Clinical Assessor
Reports To: Corporate Director of Assessments and Referrals
Location: 2 days/week from home AND 3 days on site at Northpoint Colorado (Adult inpatient in Loveland, CO)
Schedule: Monday-Friday 9am-5:30pm MST
Compensation: $31-45/hour
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a key member of the Northpoint team, the Clinical Assessor will provide critical level of care assessments, individual, group, and family therapy, crisis services, case management, and referral services to outpatient clients. This person is responsible for conducting the initial assessment to determine eligibility and ensure that an initial treatment plan is developed that will identify the services and level of care needed. This position will work with other staff to ensure a smooth transition to treatment services. This person will actively communicate with support staff, treatment teams, and outside agencies on treatment and safety issues pertaining to clients and their family members. The Clinical Assessor will complete all documentation associated with these duties in a professional and timely manner.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
QUALIFICATIONS/REQUIREMENTS:
PREFERRED KNOWLEDGE AND SKILLS:
FULL-TIME BENEFITS INCLUDE:
This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.
Ready to apply?
Apply to Northpoint Recovery Holdings, LLCShare this job
Job Title: Clinical Assessor - Nebraska Market
Reports To: Corporate Director of Assessments and Referrals
Location: On site at Northpoint Omaha 3 days/week AND Remote 2 days/week
Schedule: Monday-Friday 9-5:30pm
Compensation: $32-45/hour
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a key member of the Northpoint team, the Clinical Assessor will provide critical level of care assessments, individual, group, and family therapy, crisis services, case management, and referral services to outpatient clients. This person is responsible for conducting the initial assessment to determine eligibility and ensure that an initial treatment plan is developed that will identify the services and level of care needed. This position will work with other staff to ensure a smooth transition to treatment services. This person will actively communicate with support staff, treatment teams, and outside agencies on treatment and safety issues pertaining to clients and their family members. The Clinical Assessor will complete all documentation associated with these duties in a professional and timely manner.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
QUALIFICATIONS/REQUIREMENTS:
PREFERRED KNOWLEDGE AND SKILLS:
FULL-TIME BENEFITS INCLUDE:
This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.
Ready to apply?
Apply to Northpoint Recovery Holdings, LLCShare this job
Job Title: Alumni Coordinator - ID
Reports To: Corporate Director, Alumni Services
Location: Northpoint Idaho (Adult inpatient in Meridian, ID)
Schedule: Monday-Friday with 2-3 days/week 8am-4:30pm on standard days and 2-3 days/week 11:30am-8pm on days where there is an evening alumni meeting; Will work 1 Saturday per month
Compensation: $19-24/hour
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a member of the Northpoint team, the Alumni Coordinator is responsible for scheduling, communicating, planning and executing Alumni events. This person will track merchandise and inventory, oversee Northpoint alumni programs, and provide long lasting recovery support. This position bridges graduating clients to a smooth transition into a recovery centered life, while keeping them connected to the Northpoint community and the alumni program. This is truly the heart and soul of our successful outcomes.
ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:
QUALIFICATIONS/REQUIREMENTS FOR POSITION:
PREFERRED KNOWLEDGE AND SKILLS:
FULL-TIME BENEFITS INCLUDE:
This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.
Ready to apply?
Apply to Northpoint Recovery Holdings, LLCShare this job
Job Title: Business Development Specialist
Reports To: Director of Business Development
Location: Daily travel throughout Everett and surrounding areas of Greater Seattle
Schedule: Monday-Friday 8am-5pm with some weekends
Compensation: $80,000-110,000/year
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a key member of the Northpoint team, the Business Development Specialist is responsible for the outbound marketing and revenue generating activities in accordance with budgeted objectives to obtain maximum profitability in relation to preset standards. The Business Development Specialist will work strategically to increase awareness and promote Northpoint facilities and services to exclusive audiences. As an ambassador of our company, becoming a trusted face to our customers while also adhering to our Core Values is paramount.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
QUALIFICATIONS/REQUIREMENTS:
PREFERRED KNOWLEDGE AND SKILLS:
FULL-TIME BENEFITS INCLUDE:
This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee, or employer with or without notice.
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Ready to apply?
Apply to Northpoint Recovery Holdings, LLCShare this job
Job Title: Business Development Specialist
Reports To: Director of Business Development
Location: Daily travel throughout Seattle and surrounding areas
Schedule: Monday-Friday 8am-5pm with some weekends
Compensation: $80,000-110,000/year
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a key member of the Northpoint team, the Business Development Specialist is responsible for the outbound marketing and revenue generating activities in accordance with budgeted objectives to obtain maximum profitability in relation to preset standards. The Business Development Specialist will work strategically to increase awareness and promote Northpoint facilities and services to exclusive audiences. As an ambassador of our company, becoming a trusted face to our customers while also adhering to our Core Values is paramount.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
QUALIFICATIONS/REQUIREMENTS:
PREFERRED KNOWLEDGE AND SKILLS:
FULL-TIME BENEFITS INCLUDE:
This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee, or employer with or without notice.
Ready to apply?
Apply to Northpoint Recovery Holdings, LLCShare this job
Job Title: Business Development Specialist
Reports To: Director of Business Development
Location: Daily travel throughout Seattle and surrounding areas
Schedule: Monday-Friday 8am-5pm with some weekends
Compensation: $80,000-110,000/year
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a key member of the Northpoint team, the Business Development Specialist is responsible for the outbound marketing and revenue generating activities in accordance with budgeted objectives to obtain maximum profitability in relation to preset standards. The Business Development Specialist will work strategically to increase awareness and promote Northpoint facilities and services to exclusive audiences. As an ambassador of our company, becoming a trusted face to our customers while also adhering to our Core Values is paramount.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
QUALIFICATIONS/REQUIREMENTS:
PREFERRED KNOWLEDGE AND SKILLS:
FULL-TIME BENEFITS INCLUDE:
This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee, or employer with or without notice.
Ready to apply?
Apply to Northpoint Recovery Holdings, LLCCookies & analytics
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