Job Title: Admissions Representative

Reports To: Corporate Director of Admissions

Location: This is a full-time on site position that can work at our Corporate Office (Meridian, ID) or Northpoint Nebraska (Omaha, NE)

Compensation: $22-26/hour

Schedule: You may select one of the below schedules. 

• Sunday to Tuesday 6am-7:30pm
• Sunday to Wednesday 6am-4:30pm

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Admissions Representative is responsible for overseeing the patient/client admissions lifecycle and consistently driving the census at each facility. This person will be managing a large amount of inbound and outbound lead generation activities including telephone calls, email communications, and online chats to prospect and develop leads. The Admissions Representative will work with multiple departments and outside vendors to ensure all goals are accomplished. As an ambassador of Northpoint, adhering to our Core Values while assisting all potential clients is paramount.

ESSENTIAL RESPONSIBILITIES AND DUTIES:
• Coverage of Admissions phone line, online chats, and emails
• Obtain, or oversee, the acquisition of complete and accurate patient/client information pertinent for their admission into a Northpoint facility
• Explain insurance benefits to potential patients/clients and their families
• Consult with Admissions Supervisor, Program Director, and Clinical Team about potential admissions
• Discuss payment options with potential patients/clients and/or family members or fiduciaries
• Verify the acquisition of records for pending patients/clients from transferring and/or previous facilities and completion of other necessary documentation; ensure timely receipt of all necessary patient/client records
• Provide the Program Director with information on new patients/clients to aid in schedule development
• Alert Clinical Team about new patients/clients and ensure a gender specific client pickup is scheduled
• Interact with the patient/client and family and prepare them for the transition; communicate with the Clinical Team, as necessary
• Verify that the family, Admissions personnel at the referring facility, marketing representative, and any others involved in a patient’s/client’s admission have been contacted and provide all pertinent information about the admission to them
• Maintain contact with referral sources in cooperation with marketers
• Ensure accurate referral sources are entered into the electronic medical records system
• Maintain cleanliness of the Admissions office
• Drive Company vehicle for official and approved and business; ensure safe transport
• Adhere to all Company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Performs other related duties and special projects as assigned

QUALIFICATIONS/REQUIREMENTS:
• Must be at least twenty-one (21) years of age
• 1+ year of sales experience in a call center setting preferred
• Experience with a growing company with multiple entities preferred
• Action-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish

PREFERRED KNOWLEDGE AND SKILLS:
• Excellent critical thinking skills
• Excellent organizational abilities
• Strong mentoring, and coaching experience to a team with diverse levels of expertise; ability to influence and engage employees and peers
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff
• Ability to operate as a practical tactical as well as a strategic thinker
• Comfortable analyzing information and dealing with complexity
• Quickly and effectively identify and resolve problematic situations
• Able to handle confidential material in a reliable manner
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office Suite REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:
• Must be at least twenty-one (21) years of age
• Must have a valid driver’s license and safe driving record

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.

#ZR

Job Title: Clinical Assessor

Reports To: Corporate Director of Assessments and Referrals

Location: 2 days/week from home AND 3 days on site at Northpoint Colorado (Adult inpatient in Loveland, CO)

Schedule: Monday-Friday 9am-5:30pm MST

Compensation: $31-45/hour

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Clinical Assessor will provide critical level of care assessments, individual, group, and family therapy, crisis services, case management, and referral services to outpatient clients. This person is responsible for conducting the initial assessment to determine eligibility and ensure that an initial treatment plan is developed that will identify the services and level of care needed. This position will work with other staff to ensure a smooth transition to treatment services. This person will actively communicate with support staff, treatment teams, and outside agencies on treatment and safety issues pertaining to clients and their family members. The Clinical Assessor will complete all documentation associated with these duties in a professional and timely manner.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Conduct confidential substance use and mental health assessments in person or telehealth to determine the need and level of care for clients
• Make placement to appropriate facility based on the outcome of the assessment interview
• Use a strengths-based and trauma-informed approach to work collaboratively with clients and internal treatment team members to help support clients in their treatment goals
• Provide clinical consultation to referral resources, family members, and others to help support clients in their treatment goals
• Work closely with clients to engage them in the decision-making process and help them understand the benefits of assessment and accessing the appropriate level of care as indicated
• Collect and review referral information upon assignment of clients from the referral source and consult with others as needed to support coordination of services and scheduling of client assessments
• Coordinate with Admissions, front desk team members, and other staff as needed to contact clients and guardians to confirm appointment dates, times, and assessment locations
• Collect information from collateral resources to aid in determining diagnosis and need for treatment
• Based on assessments, make referrals to the most appropriate programs and agencies to help clients access the right level of care to best meet their treatment needs
• Monitor client access to and involvement with the program to help address barriers to treatment; follow up with client and guardian timely to assess satisfaction with adjusting to the program
• Model and support health and wellness activities and healthy coping skills for clients
• If client is admitted to one of Northpoint’s facilities, coordinate the admission and intake with the appropriate staff to ensure a timely and smooth transition into treatment; if client is referred to a program of another agency, forward all requested documentation with proper approval
• Work collaboratively with client’s funding sources and Northpoint’s Utilization Review team to obtain initial authorizations for reimbursement for treatment and support services
• Work cooperatively with the legal system to ensure coordination of services including Court appearances when appropriate
• Complete paperwork requirements and maintain quality, up-to-date clinical records, including Outcomes Survey information and information for billing; enter necessary information into the electronic medical records (EMR) system
• Maintain working knowledge of other agencies and programs and a list of resources that can be shared with clients and their guardians
• Remain in compliance with internal and external policies, procedures, regulations, and standards
• Participate in all assigned meetings, staff development, and training as required
• Provide back-up assistance to Counselors with group and individual therapy sessions as necessary
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Other clinically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS:

• Master’s Degree in Mental Health, Social Sciences or other relevant field required
• Active mental health licensure in the state where treatment services are rendered required
• If substance use licensure is not active, must be willing to apply for substance use licensure 
• Must maintain applicable state licensure requirements at hire and for the entire duration of employment
• 1+ year of experience in relevant field that clearly demonstrates knowledge and skills related to the treatment of mental health disorders
• Must be able to exercise discretion and independent judgment in all areas of job performance including adherence to appropriate professional boundaries and strict confidentiality practices in regard to client activities and documentation
• Experience with trauma-informed services, cognitive behavioral therapies including DBT, CBT, and motivational therapies
• Able to apply clinical judgment, ethics and accountability to formulate and implement treatment plans and other clinical documentation
• Ability to work with a diverse population and possess strong interpersonal skills and knowledge required for treating adolescent clients assigned
• Must hold strong personal boundaries and able to build rapport with patients
• Must understand and adhere to the ethical standards of the respective licensure governing board

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite and EMR systems

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan 
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Job Title: Clinical Assessor - Nebraska Market

Reports To: Corporate Director of Assessments and Referrals

Location: On site at Northpoint Omaha 3 days/week AND Remote 2 days/week 

Schedule: Monday-Friday 9-5:30pm

Compensation: $32-45/hour

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Clinical Assessor will provide critical level of care assessments, individual, group, and family therapy, crisis services, case management, and referral services to outpatient clients. This person is responsible for conducting the initial assessment to determine eligibility and ensure that an initial treatment plan is developed that will identify the services and level of care needed. This position will work with other staff to ensure a smooth transition to treatment services. This person will actively communicate with support staff, treatment teams, and outside agencies on treatment and safety issues pertaining to clients and their family members. The Clinical Assessor will complete all documentation associated with these duties in a professional and timely manner.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Conduct confidential substance use and mental health assessments in person or telehealth to determine the need and level of care for clients
• Make placement to appropriate facility based on the outcome of the assessment interview
• Use a strengths-based and trauma-informed approach to work collaboratively with clients and internal treatment team members to help support clients in their treatment goals
• Provide clinical consultation to referral resources, family members, and others to help support clients in their treatment goals
• Work closely with clients to engage them in the decision-making process and help them understand the benefits of assessment and accessing the appropriate level of care as indicated
• Collect and review referral information upon assignment of clients from the referral source and consult with others as needed to support coordination of services and scheduling of client assessments
• Coordinate with Admissions, front desk team members, and other staff as needed to contact clients and guardians to confirm appointment dates, times, and assessment locations
• Collect information from collateral resources to aid in determining diagnosis and need for treatment
• Based on assessments, make referrals to the most appropriate programs and agencies to help clients access the right level of care to best meet their treatment needs
• Monitor client access to and involvement with the program to help address barriers to treatment; follow up with client and guardian timely to assess satisfaction with adjusting to the program
• Model and support health and wellness activities and healthy coping skills for clients
• If client is admitted to one of Northpoint’s facilities, coordinate the admission and intake with the appropriate staff to ensure a timely and smooth transition into treatment; if client is referred to a program of another agency, forward all requested documentation with proper approval
• Work collaboratively with client’s funding sources and Northpoint’s Utilization Review team to obtain initial authorizations for reimbursement for treatment and support services
• Work cooperatively with the legal system to ensure coordination of services including Court appearances when appropriate
• Complete paperwork requirements and maintain quality, up-to-date clinical records, including Outcomes Survey information and information for billing; enter necessary information into the electronic medical records (EMR) system
• Maintain working knowledge of other agencies and programs and a list of resources that can be shared with clients and their guardians
• Remain in compliance with internal and external policies, procedures, regulations, and standards
• Participate in all assigned meetings, staff development, and training as required
• Provide back-up assistance to Counselors with group and individual therapy sessions as necessary
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Other clinically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS:

• Master’s Degree in Mental Health, Social Sciences or other relevant field required
• Active mental health licensure in the state where treatment services are rendered required
• If substance use licensure is not active, must be willing to apply for substance use licensure 
• Must maintain applicable state licensure requirements at hire and for the entire duration of employment
• 1+ year of experience in relevant field that clearly demonstrates knowledge and skills related to the treatment of mental health disorders
• Must be able to exercise discretion and independent judgment in all areas of job performance including adherence to appropriate professional boundaries and strict confidentiality practices in regard to client activities and documentation
• Experience with trauma-informed services, cognitive behavioral therapies including DBT, CBT, and motivational therapies
• Able to apply clinical judgment, ethics and accountability to formulate and implement treatment plans and other clinical documentation
• Ability to work with a diverse population and possess strong interpersonal skills and knowledge required for treating adolescent clients assigned
• Must hold strong personal boundaries and able to build rapport with patients
• Must understand and adhere to the ethical standards of the respective licensure governing board

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite and EMR systems

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan 
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Job Title: Alumni Coordinator - ID

Reports To: Corporate Director, Alumni Services

Location: Northpoint Idaho (Adult inpatient in Meridian, ID)

Schedule: Monday-Friday with 2-3 days/week 8am-4:30pm on standard days and 2-3 days/week 11:30am-8pm on days where there is an evening alumni meeting; Will work 1 Saturday per month 

Compensation: $19-24/hour

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a member of the Northpoint team, the Alumni Coordinator is responsible for scheduling, communicating, planning and executing Alumni events. This person will track merchandise and inventory, oversee Northpoint alumni programs, and provide long lasting recovery support. This position bridges graduating clients to a smooth transition into a recovery centered life, while keeping them connected to the Northpoint community and the alumni program. This is truly the heart and soul of our successful outcomes.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:

• Contribute to an outcomes database of all Northpoint alumni
• Maintain a safe, supportive, healthy and fun alumni community
• Support outpatient clinical staff through regular communication with facility staff and leadership
• Submit at least three (3) event proposals quarterly, prior to the start of said quarter, for review and approval
• Plan and execute large scale alumni meetings and events while reaching attendance goals
• Coordinate with leadership and facility staff to schedule guest speakers and appearances
• Maintain a consistent and visible presence at all adult service line facilities
• Facilitate structured outlined groups weekly
• Collaborate with and assist the multi-disciplary team and all facility support functions served
• Disseminate information provided by leadership regarding recovery support services
• Create regular content and engagement on Northpoint and alumni private social media platforms; acknowledge alumni anniversaries and promote events
• Perform exit interviews with all graduating clients from the residential program; meet exit survey completion goals and adhere to online review protocols
• Disperse and manage Northpoint alumni inventory in an organized manner
• Build excellent rapport with Northpoint alumni and staff
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Performs other related duties and special projects as assigned

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

• Must be at least 21 (21) years of age
• 1+ year experience in the field of Behavioral Health or other relevant industry required
• Must have a valid drivers’ license, a safe driving record, and reliable transportation 
• Must have willingness to embrace and actively support the unique culture and core values of Northpoint as well as our mission
• Knowledge of recovery support systems and 12-Step programs preferred
• Developed interpersonal and engagement skills
• Experience with a growing company with multiple entities and geographic locations preferred

PREFERRED KNOWLEDGE AND SKILLS: 

• Excellent critical thinking skills
• Strong attention to detail with demonstrated organizational skills
• Comfortable analyzing information and dealing with complexity
• Able to handle confidential material in a reliable manner
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Strong interpersonal skills to handle sensitive situations and confidential information
• Social ease and a demonstrated ability to build relationships with a variety of different people and personality types
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan 
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Job Title: Business Development Specialist 

Reports To: Director of Business Development

Location: Daily travel throughout Everett and surrounding areas of Greater Seattle

Schedule: Monday-Friday 8am-5pm with some weekends

Compensation: $80,000-110,000/year

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Business Development Specialist is responsible for the outbound marketing and revenue generating activities in accordance with budgeted objectives to obtain maximum profitability in relation to preset standards. The Business Development Specialist will work strategically to increase awareness and promote Northpoint facilities and services to exclusive audiences. As an ambassador of our company, becoming a trusted face to our customers while also adhering to our Core Values is paramount.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Develop and execute a business plan that is designed to meet and exceed financial, market, and operational goals for your respective territory
• Service existing referral sources, and establishes new referral sources by planning and organizing daily work schedule to increase awareness and drive revenue in regional territory
• Adjust content of presentations by studying the type of referral source
• Effective territory planning to ensure retention and penetration of existing referral sources, cultivation of new community partners, and the conversion of high quality revenue
• Work with internal teams to implement and train on solutions to ensure successful client/patient outcomes
• Work cross functionally with team members including other BD reps, Admissions, Billing, Marketing, and other internal support functions
• Utilize CRM and other methods for planning, forecasting and business intelligence in order to support strategic and tactical decisions
• Responsible for executing to established KPIs
• Keep leadership informed of territory progress on a regular basis
• Preparation and operation of trade shows, conventions, and/or clinical meetings
• Provide high quality resource support to staff and treatment team
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s Degree or commensurate experience required
• 2+ years of business development experience within the behavioral health field with a proven track record of growing programs and census required
• Experience working in the adult substance abuse, adolescent and young adult populations is preferred
• Valid driver’s license and a safe driving record
• Self-motivated, organized and a passion to help 
• Highly energetic and focused sales personality
• Demonstrated ability to develop both internal and external long-term business relationships
• Proven skills in working independently on several projects and presentations simultaneously
• Prior experience using KIPU or other CRM system

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking skills and organizational abilities
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Quickly and effectively identify and resolve problematic situations
• Comfortable analyzing information and dealing with complexity
• Attention to detail and accuracy
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan 
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee, or employer with or without notice.

#ZR

Job Title: Business Development Specialist 

Reports To: Director of Business Development

Location: Daily travel throughout Seattle and surrounding areas

Schedule: Monday-Friday 8am-5pm with some weekends

Compensation: $80,000-110,000/year

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Business Development Specialist is responsible for the outbound marketing and revenue generating activities in accordance with budgeted objectives to obtain maximum profitability in relation to preset standards. The Business Development Specialist will work strategically to increase awareness and promote Northpoint facilities and services to exclusive audiences. As an ambassador of our company, becoming a trusted face to our customers while also adhering to our Core Values is paramount.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Develop and execute a business plan that is designed to meet and exceed financial, market, and operational goals for your respective territory
• Service existing referral sources, and establishes new referral sources by planning and organizing daily work schedule to increase awareness and drive revenue in regional territory
• Adjust content of presentations by studying the type of referral source
• Effective territory planning to ensure retention and penetration of existing referral sources, cultivation of new community partners, and the conversion of high quality revenue
• Work with internal teams to implement and train on solutions to ensure successful client/patient outcomes
• Work cross functionally with team members including other BD reps, Admissions, Billing, Marketing, and other internal support functions
• Utilize CRM and other methods for planning, forecasting and business intelligence in order to support strategic and tactical decisions
• Responsible for executing to established KPIs
• Keep leadership informed of territory progress on a regular basis
• Preparation and operation of trade shows, conventions, and/or clinical meetings
• Provide high quality resource support to staff and treatment team
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s Degree or commensurate experience required
• 2+ years of business development experience within the behavioral health field with a proven track record of growing programs and census required
• Experience working in the adult substance abuse, adolescent and young adult populations is preferred
• Valid driver’s license and a safe driving record
• Self-motivated, organized and a passion to help 
• Highly energetic and focused sales personality
• Demonstrated ability to develop both internal and external long-term business relationships
• Proven skills in working independently on several projects and presentations simultaneously
• Prior experience using KIPU or other CRM system

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking skills and organizational abilities
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Quickly and effectively identify and resolve problematic situations
• Comfortable analyzing information and dealing with complexity
• Attention to detail and accuracy
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan 
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Job Title: Business Development Specialist 

Reports To: Director of Business Development

Location: Daily travel throughout Seattle and surrounding areas

Schedule: Monday-Friday 8am-5pm with some weekends

Compensation: $80,000-110,000/year

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Business Development Specialist is responsible for the outbound marketing and revenue generating activities in accordance with budgeted objectives to obtain maximum profitability in relation to preset standards. The Business Development Specialist will work strategically to increase awareness and promote Northpoint facilities and services to exclusive audiences. As an ambassador of our company, becoming a trusted face to our customers while also adhering to our Core Values is paramount.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Develop and execute a business plan that is designed to meet and exceed financial, market, and operational goals for your respective territory
• Service existing referral sources, and establishes new referral sources by planning and organizing daily work schedule to increase awareness and drive revenue in regional territory
• Adjust content of presentations by studying the type of referral source
• Effective territory planning to ensure retention and penetration of existing referral sources, cultivation of new community partners, and the conversion of high quality revenue
• Work with internal teams to implement and train on solutions to ensure successful client/patient outcomes
• Work cross functionally with team members including other BD reps, Admissions, Billing, Marketing, and other internal support functions
• Utilize CRM and other methods for planning, forecasting and business intelligence in order to support strategic and tactical decisions
• Responsible for executing to established KPIs
• Keep leadership informed of territory progress on a regular basis
• Preparation and operation of trade shows, conventions, and/or clinical meetings
• Provide high quality resource support to staff and treatment team
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s Degree or commensurate experience required
• 2+ years of business development experience within the behavioral health field with a proven track record of growing programs and census required
• Experience working in the adult substance abuse, adolescent and young adult populations is preferred
• Valid driver’s license and a safe driving record
• Self-motivated, organized and a passion to help 
• Highly energetic and focused sales personality
• Demonstrated ability to develop both internal and external long-term business relationships
• Proven skills in working independently on several projects and presentations simultaneously
• Prior experience using KIPU or other CRM system

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking skills and organizational abilities
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Quickly and effectively identify and resolve problematic situations
• Comfortable analyzing information and dealing with complexity
• Attention to detail and accuracy
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan 
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee, or employer with or without notice.