Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Risk Partnerships team is an essential part of Stripe’s Global Partnerships organization. Our team is responsible for building and maintaining relationships with key partner banks to manage risk for Stripe’s business activities. These banking partnerships are essential to enable Stripe to accept and make payments, provide credit, move & store money and develop new products and solutions to meet our users’ needs. We work across a broad range of risk and compliance topics including; credit, fraud, regulatory, financial crime, reputational, product and operational risks.

What you’ll do

We are looking for a new member to join our team to work with key banking partners across North America who support Stripe with BIN Sponsorship across Merchant Acquiring and Card Issuing, and have experience of managing risk across money transmission.

Risk management is a critical part of managing these important relationships, and you will require a broad understanding of risk disciplines across merchant acquiring and banking. You will be leading activities to improve the risk management interactions between Stripe and it’s partners, managing key aspects of the partner relationship, and executing on high-impact initiatives. 

You will closely manage important stakeholders both internally and externally to set objectives, coordinate priorities and drive execution. Internally you will closely coordinate with product and engineering teams, as well as cross-functional stakeholders including Risk, Fraud, Financial Crime & Supportability, Operations, Legal and Finance, Risk. Externally, with Partners you will be working closely with Risk & Compliance teams including senior management.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Responsibilities

• Lead risk-focused initiatives in collaboration with global financial partners (banks, networks, payment methods) to:
  • Foster new business opportunities and user verticals
  • Innovate on shared risk methodologies
  • Establish and maintain compliance with agreed risk appetites
• Oversee and maintain the health of relationships with key risk counterparts at partner banks
• Develop and manage projects and initiatives that support strong partner relationships regarding risk
• Deliver business and policy recommendations that inform our risk posture
• Act as a representative and negotiator of our risk approach to banking partners
• Enhance existing and develop new partner-facing risk management capabilities
• Lead risk-related partnership and product discussions with banking partners to align on risk approaches and strategies
• You will optimize existing partner-facing risk management capabilities and build new ones.
• Identify and pursue business opportunities by creating innovative risk-aware solutions that expand our product and user base through banking partnerships

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years experience in risk-related role at a bank or merchant acquirer, or a role requiring deep knowledge of risk and compliance issues
• 5+ years of experience in risk management at a bank or merchant acquirer
• 2+ years of experience improving processes and scaling solutions
• Ability to represent Stripe on risk, compliance, and product issues with banking partners to maintain positive relationships
• Strong organizational, planning, and communication skills (written and verbal) to drive understanding, collaboration, and issue resolution
• Proven stakeholder management skills, including navigating difficult situations, negotiating timelines, and influencing stakeholders across organizations and borders
• Self-motivated and proactive, with the ability to thrive in uncertain and ambiguous environments

Preferred qualifications

• Experience of financial crime programmes including; KYC/B, AML, Sanctions and Terrorist Financing, with a practical knowledge of the Bank Secrecy Act and Anti-Money Laundering regulations
• Strong understanding of the complex risks that are present when managing a merchant acquiring business, including the management of high risk sectors
• Market experience across America and Canada, with an understanding of how current and future regulations will impact Stripe and it’s banking partners
• Experience of leveraging technology to support the development and embedment of scalable risk and operational processes

EverPass is seeking a Technical Partner Manager to own the build-out of our Approved Developer ecosystem for AV control systems. This role is the primary driver for enabling AV control system partners to develop high-quality integrations with EverPass — and for getting those integrations published and available to customers through official vendor storefronts, or key product platform features. You will manage the full lifecycle from partner intake through storefront launch, coordinating across Product, Solutions Engineering, Legal, and Marketing to hit hard external deadlines.

This is a senior, cross-functional ownership role. You will be the point person for relationships with enterprise AV vendors (i.e. Crestron, RTI, SAVI, and others) and their developer and partnership programs, and you will drive the legal, marketing, and technical workstreams required to place EverPass on each platform's official store, or within their platform. You will own all key partner relationships and create an EverPass developer ecosystem. 

Key Responsibilities 

• Own end-to-end partner lifecycle for Approved Developers — intake and qualification, commercial paperwork (SOWs, NDAs, TPP agreements), technical onboarding, and production launch 
• Lead storefront submission for all platforms including developer program enrollment, certification coordination, and fulfillment of each platform's specific legal and asset requirements
• Drive legal workstreams in partnership with Legal — including third-party partner agreements, API terms of service, and storefront-specific paper — ensuring alignment to production API and launch deadlines
• Coordinate with Marketing on listing assets (copy, icon/logo, screenshots, demo video, keywords) to each platform's spec, and on launch sequencing and co-marketing motions
• Manage technical relationships with driver development partners and software-led API partners.
• Evaluate partner technical capabilities and integration approach; validate that partner-built drivers meet EverPass quality standards
• Provide hands-on guidance and support through sandbox, validation, and production phases
• Lead cross-functional coordination across Legal, Marketing, Solutions Engineering, and Product.
• Surface integration patterns and partner feedback to Product to improve APIs over time
• Work with Product and other cross-functional stakeholders to develop a roadmap for key capabilities for the EverPass AV Ecosystem. 
• Solicit feedback from all consumers of the API and help to draft new requirements and key functionality to be offered to the ecosystem. 

Qualifications 

• 4–7 years in Technical Partner Management, Solutions Engineering, Developer Relations, or Platform Ecosystem roles 
• Demonstrated experience owning developer or partner program submissions — app stores, vendor storefronts, or similar certification-gated ecosystems 
• Comfortable driving commercial and legal workstreams (SOWs, NDAs, partner agreements) in coordination with Legal, without needing hand-holding 
• Experience managing relationships with enterprise vendors or large technology partners at a peer level 
• Strong working knowledge of APIs (REST, auth, payload debugging) and the ability to engage credibly with engineers on both sides 
• Proven ability to coordinate cross-functional teams — Legal, Marketing, Engineering — under hard external deadlines 
• AV industry experience required or strongly preferred (Crestron, Q-SYS, RTI, and others) 
• Comfortable operating in an early-stage environment with incomplete processes and high ownership expectations 

Nice-to-Have 

• Experience supporting or building AV control system integrations 
• Familiarity with league-calendar-driven product timelines (sports, media, or venue technology) 
• Basic scripting or API debugging skills 

Expected Compensation: The anticipated range for a new hire into this position is $115,000 - $130,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

FIGS is looking for a Part-Time Community Hub Lead (Key Holder). You will provide FIGS’ customers with an awesome and memorable in-store shopping experience, while also assisting with all aspects of store operations. This role will report directly to FIGS’ General Store Manager. 

What You’ll Do:

Customer Experience

• Welcome and engage customers in meaningful conversations about FIGS’ brand and mission.
• Educate customers on products, highlighting fabric, fit, and function.
• Assist customers with finding the right style, size, and color, suggesting complementary products.
• Anticipate customer needs and deliver an exceptional FIGS experience.
• Support all cash wrap activities (purchases, returns, exchanges).

Store Operations

• Assist with opening and closing the store.
• Maintain store appearance: keep merchandise organized, sales floor stocked, and store clean.
• Participate in inventory management—from cycle counts to sharing replenishment insights.
• Track sales to ensure daily goals are met.
• Support planning and execution of in-store events and initiatives.

Leadership & Oversight

• Team Support: Train, coach, and mentor new and existing team members, providing real-time feedback and fostering a culture of growth and positivity.
• Operational Oversight: Serve as Manager-on-Duty when the Store Manager or ASM is not present, ensuring smooth operations and timely problem-solving.
• Safety & Security: Uphold all safety, loss prevention, and cash-handling procedures while maintaining compliance with company policies.
• Reporting & Communication: Provide store leadership and HQ with feedback on sales trends, customer insights, and operational needs.

Qualifications:

• 2+ years of retail sales experience.
• Flexible schedule, including weekends and holidays.
• Excellent interpersonal and communication skills.
• Fluency in English required; conversational Spanish a plus.
• Basic retail math and computer skills; Shopify POS experience a plus.
• Attention to detail and problem-solving in a fast-paced environment.
• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Other must haves:

• Knows how to have fun and boost positive vibes 
• Comfortable in a fast-paced, ever changing environment 
• Embodies FIGS brand ethos through and through

FIGS Compensation and Benefits

Pay Range

• At FIGS, your hourly rate is one part of your total compensation package. This role's hourly rate is between $20 and $22. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits (*only full-time employees eligible)

• Other compensation and benefits offered include: 
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. 

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

Operations Associate Schedule 

Part-Time non-exempt associates are expected to have open availability, 5 days a week, up to 30 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Chicago, IL. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

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#LI-Onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $21.00- $25.00/ hour in Chicago, IL. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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#li-onsite

We are seeking a Senior Manager/Director of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.

This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.

WHAT YOU'LL DO

• Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency
• Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention
• Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation
• Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market,  time to integration, and technical certification rates
• Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product & Engineering
• Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas
• Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity
• Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners
• Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners
• Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans
• Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering
• Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust
• Effective communication for rolling out new technical requirements or compliance standards across a global partner network

WHO YOU ARE

• 5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity
• Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)
• Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation
• Strategic & Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders
• Commercial Instinct: Experience connecting technical partnership work to revenue outcomes 
• Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

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job purpose:

The Sr. Manager, Large Store Retail Sales South/Southwest position will play a vital role in driving sales growth within your assigned customers, acting as the Fairlife SME (subject matter expert) with our partners. Responsible for overseeing all aspects of sales & execution within an assigned region, including achieving profitable growth while delivering on KPI’s, store visits to review execution with all partners internal and external, organizing planning/review meetings with key stakeholders and our distributor partners, partnering with commercial teams to maintain current programs and preparing for and conducting sales calls with assigned Key Accounts. This position requires extensive travel within the assigned region, approximately 50% to 75% of the time.

responsibilities:

• Manage all aspects of sales & execution to deliver KPI’s and align to corporate goals
• Build and maintain strong relationships with key clients, distributors and retail partners.
• Identify new business opportunities to maintain HHP and market share
• Conduct market research and analysis through reporting tools and store visits to stay informed on trends in industry, assigned market vs ROM/national, or customer.
• Store visits to review execution with all partners internal and external, including but not limited to bottlers, NAOU, and Acosta
• Partner with internal partners to collaborate on selling tools, strategies and guidelines
• Assist in presenting fairlife’s strategies with customers; both local/regional as needed across all the Large Store retail Southwest/West landscape
• Ensure local chain programming is being communicated effectively with XF partners
• Complete any paperwork/spreadsheets that may be necessary including trackers, market surveys, etc.
• Deliver regular quantitative and qualitative analysis and feedback to XF partners on program results
• Expected to be in market on a regular basis, covering entire geography of assigned area with a total portfolio lens while in market
• Manages key account sales budget (both trade and marketing) within assigned customers, adjusting for needs within each brand, while maintaining fiscal responsibility

skills/qualifications required:

• Bachelor’s degree in business administration, sales and marketing or related field/MBA Preferred
• Prior Key Account Management sales experience is a must (5 years, preferably with food or beverage products).
• Prior management experience (5 years, preferably with food or beverage products).
• Local market knowledge (geography, key contacts, etc.).
• Demonstrated ability to manage multiple priorities
• Excellent written and oral communication skills
• Ability to drive a results driven team of sales professionals to quota attainment
• Proven ability to introduce and sustain consistent accountability practices
• Financial and business acumen required to include overall budget management

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: South/Southwest Territory Region of the United States

reports to: Director of Sales – Large Store Retail Sales West

travel requirements: 50-75%

exempt/nonexempt: Exempt

job purpose:

The Field Operations Manager will be a thought partner to the Fairlife sales team in each region, the Coca-Cola retail teams, Bottlers, Customers, and other partners to build and manage sales and commercial functions within the market focused primarily on the DSD products within the fairlife portfolio. They will act as a key franchise partner, support customer activity, and participate in multiple functions with our bottling partners in commercial routines and sales execution. The Field Operations Manager will be responsible for identifying bottler/ market specific commercial and customer needs, incorporating national and regional priorities as well as bottler-specific metrics and incentives. This position will also participate in CCNA franchise and bottler commercial and sales routines to ensure proper prioritization for fairlife DSD brands that align with fairlife business goals and objectives.

The ideal candidate understands that true value creation, both for our customers and the company, is built upon a long-term, shared vision of growth that is grounded in consumer and shopper needs/occasions and informed by leading edge category and channel insights. This individual will work seamlessly across multiple functions within fairlife and the Coca-Cola North American Operating Unit (NAOU) to provide compelling category selling stories that deliver long-term, profitable growth for the company and our most valued retail partners.

responsibilities:

• Lead franchise, commercial, and customer execution for fairlife’s DSD portfolio within the NAOU and assigned geography, working closely with bottler partners.
• Collaborate with regional sales, Key Account Managers, bottlers, and NAOU commercial leaders to share customer-specific selling stories using consumer, shopper, and category insights.
• Provide local perspective and analytical support for Collaborative Business Plans and strategic customer meetings.
• Assess local market nuances and bottler needs to tailor plans and develop regional programming aligned with business goals.
• Influence local decision makers and secure buy-in for programming to deliver annual business objectives.
• Conduct store visits with bottling partners to support execution.
• Work cross-functionally with Sales, Commercial, RGM, Shopper Marketing, NAOU teams, and Category Strategy.
• Prioritize across customers and RTM to ensure timely, flawless execution of category selling stories.
• Deliver annual and long-term KPIs, including brand acceleration, innovation sell-in, and revenue/profit growth.
• Identify growth opportunities using Nielsen, Numerator, retailer data, and Coca-Cola tools to build insights and selling stories.
• Communicate confirmed programming from fairlife and NAOU teams to maximize execution.
• Manage business performance within assigned geography; support leadership in tracking execution and reporting results.
• Assist in annual Sources of Growth planning with bottler commercial, customer, revenue growth, and Coca-Cola franchise teams.
• Partner with Key Account Managers to develop bottler-delivered selling materials for priority customers.
• Evaluate programming effectiveness and ROI to inform future plans.
• Identify territory and account growth opportunities and ensure all deadlines are met.

skills/qualifications required: 

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Southeast Territory — including Southern Alabama, Eastern Louisiana, and the Florida Panhandle.

reports to: Senior Director, Franchise

travel requirements: 50% - 60%

exempt/nonexempt: exempt

ABOUT THE ROLE

As a Peloton Store Manager, you lead sales, operations, and customer experience for your location. Reporting to the District Manager, you lead a performance-driven team where your success is measured by store sales, KPI performance, and payroll management. 

YOUR DAILY IMPACT AT PELOTON

• Own and drive store performance to achieve and exceed sales targets through hands-on leadership
• Drive sales discipline and pipeline health by leveraging CRM tools (Salesforce) to manage leads, ensure timely follow-ups, and convert prospects Members
• Develop and execute sales strategies tailored for retail spaces. Drive performance by engaging customers with compelling, consultative sales techniques
• Demonstrate best-in-class customer interactions and close sales on the floor
• Use financial insights to drive profitability and strategic decision-making
• Build local awareness through grassroots marketing, pop-up activations, local partnerships, and experiential retail strategies
• Recruit, train, and develop a results-driven team that thrives in high-energy selling environments
• Manage store operations, payroll and scheduling guidelines, and visual merchandising standards
• Ensure seamless execution of company policies and procedures while maintaining an inviting, premium store atmosphere

YOU BRING TO PELOTON

• 2+ years of retail management experience
• 2+ years of sales or sales leadership experience
• Familiarity with CRM systems and customer outreach tools
• Proven ability to drive sales, exceed targets, and create high-conversion customer experiences
• Strong leadership abilities with a passion for coaching, team development, and performance management
• Strong communication skills with an ability to build relationships and inspire action
• A genuine passion for health, wellness, and technology, with the ability to inspire a customer-first culture

Physical Requirements

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 50 lbs or more. Additionally, this position involves the ability to demonstrate Peloton products and engage with customers to physically trial the in store experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our base salary is just one component of Peloton’s competitive total rewards strategy, which also includes eligibility to earn incentive compensation according to applicable criteria, an Employee Stock Purchase Plan, and other region-specific health and welfare benefits.

Overview

We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our Chicago store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.

What you’ll do

• Ensure an exceptional customer experience is delivered 100% of the time
• Act as a Brooklinen brand ambassador, always putting the customer first  
• Engage with loyal customers IRL and form new customer relationships
• Educate customers on our product assortment, brand history, and value proposition
• Work in the back of house to receive and organize inventory
• Assist with the visual merchandising of the store and product
• Support the planning and execution of in-store special events 

We're looking for someone with

• 0-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screenings questions as well as resumes to make our decisions!
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products and lift up to 20 pounds

Why join us?

At our core, we’re a team that values authenticity, passion, and genuine connection. We’ve cultivated a culture where friendly, welcoming, and driven people thrive together—fueling an environment that’s collaborative and refreshingly low-ego. We’re strong believers that the people you work with can make or break a job, so we go to great lengths to protect this amazing culture.

But don’t just take our word for it! Our commitment to our team has earned us recognition from LinkedIn Top Startups, Inc.’s Best Workplaces, and Forbes Best Startup Employers in America in recent years. We’re just getting started, and we’d love for you to be a part of this next chapter.

Everyone is welcome at Brooklinen. We’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. 

Compensation & Benefits 

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The compensation for this role ranges from $16.75 - $18/hour.

In addition, you will have the opportunity to participate in a quarterly bonus program with a target % based on your role. 

Beyond base compensation and bonus, we offer a 401K with a 4% Safe Harbor Match, have commuter benefits, and provide a quarterly product allowance

Our Interview Process

• Initial Interview with our Assistant Store Manager
• Interview with our Store Manager 

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

#LI-KR

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (nd counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Seasonal Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

 What you will get: 

• Competitive salary and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Salary Band: $80,000-$100,000/annual

Title: Sr. Brand Manager

Location: Chicago, IL

Job Type: FT | Exempt

About the Role:  

We’re searching for an entrepreneurial Senior Brand Manager ready to own and elevate two budding flower brands in our cannabis portfolio. This is a high-impact role for a strategic marketer who thrives on building brands and driving growth in a fast-paced, highly regulated industry. In this role, you’ll be given room to operate with autonomy, acting as a true brand owner, to shepherd these brands into their next chapter of growth and turn them into true icons within the category.

What You’ll Do: 

In this pivotal role, you will:

• Lead Brand Strategy & Positioning: Develop and implement comprehensive go‑to‑market plans for each flower brand, defining unique identities and distinct positioning within a competitive landscape. 
• Drive Integrated Programs: Oversee multi‑channel marketing initiatives—including digital, in‑store, events, influencers, and PR—to ignite consumer awareness and preference across all touchpoints. 

• Digital Brand Presence: Oversee website content, social media strategy, and eCommerce optimization to strengthen digital engagement.
• Physical Brand Presence: Drive in-store activations, merchandising, retail advocacy, and branded swag to create tangible consumer touchpoints.
• Promotional Strain Drop Strategy: Develop and execute promotional plans for new strain launches, ensuring excitement and visibility across channels.

• Own Budget & Performance Metrics: Manage brand-specific budgets, measure ROI, monitor KPIs, and optimize investments based on performance data. 
• Build Cross‑Functional Partnerships: Collaborate closely with creative agencies, sales, operations, and field teams to ensure consistent, regulatory‑compliant brand execution across markets.     

What You’ll Bring:

• 5–7 years of experience in brand management, marketing strategy, or related roles—preferably within CPG or highly regulated industries (e.g., cannabis, alcohol, pharmaceuticals).
• Bachelor’s degree in Marketing, Business, or a related discipline; MBA a plus.
• Proven track record of brand ownership, including developing go-to-market strategies, managing budgets, and leading integrated campaigns.
• Expertise in digital marketing and eCommerce, including social media strategy, content optimization, and performance analytics.
• Experience driving physical brand presence, such as in-store activations, merchandising programs, and promotional events.
• Strong analytical skills—comfortable with market research, trend analysis, and leveraging data to inform decisions.
• Cross-functional leadership skills, with experience collaborating across sales, operations, creative agencies, and field teams.
• Excellent communication and project management abilities, capable of guiding teams with simple, clear communications and meeting deadlines in a fast-paced environment.
• Entrepreneurial mindset: eager to shape and grow emerging brands with creativity and resilience.

Title, level, and compensation commensurate with experience

Executive Summary

Open Farm’s continued growth within strategic retail partnerships requires disciplined in-store execution, structured education, and consistent operational follow-through at scale. The Regional Sales Manager plays a critical role in supporting growth by ensuring national account strategies are executed effectively across assigned regions.

At a national level, strategic direction and account priorities are set by the Vice President, National Accounts. The Regional Sales Manager is responsible for executing those priorities in the field by driving successful launches, managing merchandising elements, strengthening district and store-level relationships, ensuring reset and promotional compliance and delivering structured training within the designated strategic retail chain.

This role is field-driven and execution-focused, partnering closely with both Director, National Accounts and Territory Sales Managers to support sales performance while maintaining clear alignment with national objectives. Success in this position directly impacts sales growth, brand representation, operational consistency and disciplined capital deployment across the retail network. The role carries direct accountability not only for execution performance but also for responsible trade and expense management, ensuring regional investments generate measurable and profitable growth.

Role Description

Reporting to the Vice President, National Accounts, the Regional Sales Manager plays a key role in driving sales performance, accelerating brand adoption and ensuring disciplined in-store execution within a designated strategic retail chain.

This role is responsible for executing launch and growth strategies that expand Open Farm’s presence within the assigned strategic partner, strengthening relationships at the district and store level and ensuring products are consistently represented with excellence across all locations.

The Regional Sales Manager contributes directly to company growth by leading in-store execution, driving structured education initiatives, optimizing retail compliance, and partnering closely with Territory Sales Managers to support successful activation across 1,500+ stores. This role also serves as a brand ambassador, reinforcing Open Farm’s mission and positioning in every store interaction.

Account assignments and strategic priorities may evolve over time based on business needs, and this role is expected to adapt accordingly while maintaining consistent execution standards.

Responsibilities

Sales Optimization

• Drive Regional Chain Growth: Meet and exceed regional sales targets within the designated strategic chain by driving disciplined launch execution, strong store-level adoption and effective training penetration.
• Launch Execution Leadership: Lead the rollout and sustained activation of Open Farm across assigned stores, ensuring reset accuracy, merchandising compliance and promotional execution standards are consistently met.
• Performance Accountability: Monitor store-level sales trends and execution quality, proactively identify opportunities to strengthen sell-through, correct gaps, and improve overall chain performance.
• KPI Discipline: Maintain accountability to defined performance metrics including store coverage, training frequency, reset compliance, sales growth targets and timely CRM documentation.
• Strategic Alignment: Execute consistently in alignment with Open Farm’s national priorities and the strategic objectives of the designated retail partner.

Customer Focus

• Strengthen Regional Partnerships: Build and maintain productive relationships with district managers, store manager and retail teams to support sales growth, execution consistency and long-term partnership alignment.
• Education as a Sales Lever: Develop and deliver structured training programs, including full-store trainings, district presentations, lunch-and-learns and launch sessions, designed to improve product knowledge, drive advocacy and increase sell-through.
• In-Store Execution Excellence: Ensure planogram compliance, promotional integrity, and merchandising standards are consistently upheld across assigned locations.
• Proactive Problem Solving: Identify and address in-store execution challenges, partnering with Territory Sales Managers and cross-functional teams to resolve issues quickly and protect sales performance.

Business Development & Operations

• Event Participation & Execution: Support grand openings, district meetings, in-store activations and promotional initiatives through disciplined on-site execution aligned with national account strategy.
• Field Intelligence & Reporting: Provide structured post-visit and post-event reporting to National Accounts leadership, highlighting execution trends, competitive activity, store feedback, and actionable growth opportunities while maintaining disciplined CRM documentation.
• Collaborative Partnership: Partner closely with Director, National Accounts and Territory Sales Managers to align travel plans, share store insights, and ensure cohesive execution across the market.
• Operational Accountability: Ensure all field activity reflects Open Farm’s standards for professionalism, accuracy, and alignment with company initiatives
• Trade Management: Manage regional trade and travel budgets with accountability to ROI and margin objectives.

Required Experience and Skills

• Demonstrates ability to drive measurable sales growth within a retail account or defined region, with clear accountability to performance targets and execution standards.
• Strong background in field execution, merchandising compliance and retail operations within structured retail environments.
• Proven experience delivering structured trainings and presenting to district and store level leadership with confidence and clarity.
• Exceptional interpersonal skills with the ability to build productive relationships across multiple levels of retail leadership.
• Strong organizational discipline and ability to manage extensive travel, high store volume, competing priorities, and field execution schedules effectively.
• Demonstrates ability to anticipate execution gaps, surface field insights proactively, and operate with limited direction in a fast-paced launch environment.
• Competence in Excel, PowerPoint and CRM systems to support disciplined reporting, structured communication, and data-driven decision-making.
• Previous experience within the pet industry and/or supporting strategic retail chains is considered a strong asset.
• Demonstrates ownership of trade and field activation budgets with measurable ROI accountability.
• Strong financial acumen, including experience prioritizing investments, evaluating effectiveness, and making disciplined allocation decisions that protect margin.
• Experience building structured trade programs within defined budget parameters to drive retail engagement and sell-through.
• Proven stewardship of travel and expense budgets with disciplined cost management.

Territory and Travel Requirements

This role requires a high level of mobility, flexibility and commitment to consistent in-person engagement. The Regional Sales Manager operates primarily in the field, maintaining a proactive, hands-on approach to driving results through disciplined in-store execution and relationship development.

• Minimum of 20+ in-person store visits per week, with flexibility to adjust based on training sessions, district meetings and launch priorities.
• Up to 60% overnight travel depending on geographic concentration and account needs.
• Valid driver’s license, reliable transportation and the ability to travel extensively are required.
• This is a remote, field-based position. Candidates must reside within assigned region, be able to travel consistently in the region and ideally live near a major airport hub. Territory assignments may evolve based on business needs.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management team helps Square's most complex merchants get the most out of Square through strategic relationship building and timely solutions.

Our team is hiring an Account Service Manager for a role supporting growth for Square's Decentralized Franchise Sellers. With thousands of unique seller relationships within a subset of broader corporate franchises and thousands more not yet utilizing Square, these sellers represent some of the most unique and highest growth potential across all of Account Management.

While these franchise sellers have long standing relationships with Square and thousands of existing merchants utilizing our platform, they do not mandate the usage of any vendors, leaving thousands more individual sellers within these corporate relationships who are not currently utilizing Square.

Working alongside a Senior Account Director owning the corporate relationship, you will be responsible for uncovering new seller accounts who are not currently utilizing Square within these relationships. This role will specifically target, source and develop new leads from within the broader corporate relationship and work those leads all the way through the sales pipeline. They will also work any inbound leads from ongoing marketing/sales efforts between the Square Account management and Seller Corporate team.

You Will

• Source, work, and close new leads not currently utilizing Square within our Decentralized Franchise Seller relationships.
• Understand customer needs to help achieve their business goals through Square
• Cross sell and upsell products and features by discovering customer leads
• Effectively and strategically address customer concerns and issues
• Collaborate closely with a Senior Account Manager to develop growth strategies to expand the overall footprint of our Decentralized Franchise Sellers
• Work with Sales, Support and Product teams to make sure customers have the best possible experience across all aspects of Square

You Have

• 5+ years experience in Sales, Business Development, Account Management or related field
• Experience sourcing and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Strong interest in business operations and strategy
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size businesses
• Comfort in ambiguity and providing feedback on new processes that will be need continued refinement
• Entrepreneurial spirit who is always looking for opportunities to improve how we work with our sellers
• A BA/BS or relevant experience

Technologies We Use and Teach

• Experience with Salesforce is a plus
• Comfort leveraging AI tools to enhance productivity

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process.  They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up and trained to leverage the potential of Square’s platform. They are additionally instrumental in ensuring the documentation and tracking of feature requests to inform future product roadmaps. This is a customer-facing role that involves a combination of remote and onsite merchant interactions. 

A successful Implementation Specialists will: (1) provide an incredible onboarding experience for Sellers, (2) accelerate the sales cycle by specialising onboarding and training, (3) develop new efficiencies to shorten the onboarding sales stage, and (4) support Square’s international expansion efforts. 

You Will

• Drive world-class onboarding and implementation experiences for Square’s sellers, ensuring accountability to go-live timelines and accelerating deal velocity wherever possible.
• Cultivate strong cross-functional relationships with Sales, Account Management, Customer Success, Engineering, and Product to align on the seller journey, remove barriers, and deliver faster outcomes.
• Anticipate and resolve obstacles by managing stakeholder communications and developing scalable strategies that drive consistent success.
  Master Square’s platform, products, integrations, and ecosystem, staying ahead of new features and releases to serve as a trusted subject-matter expert.
• Lead high-impact, multi-merchant projects with competing priorities, ensuring effective resource allocation and timely delivery.
• Create and maintain engaging training materials for both internal teams and external partners.
• Execute accurate data entry and migration tasks for select sellers as part of the onboarding process

Your typical day will include:

• Remote merchant work: virtual consultation calls and training, advising on hardware/software/operations, staff training, menu building, and hardware installation. 
• Occasional onsite merchant work, including training and hardware install.
• Data Entry: configure customer account, optimise menu setup, and other data entry tasks involved in getting a merchant onboard.

You Have

• BA/BS degree, preferably 
• 4-5+ years of experience in a customer facing role, preferably in software implementation, support, sales/account management or customer success. 
• An infectiously positive attitude, as well as a desire to perform at a high level on a continuous basis, and uplift the team around you.
• Bias for action; performance driven with the confidence to operate independently.
• Ability to thrive within ambiguity and operate independently.
• Ability to drive and manage multiple cross-functional initiatives simultaneously; strong time management, and excellent written & verbal communication skills.
• Proven track record of success in delivering multiple complex projects in the technology industry while partnering with external and internal clients to attain deliverables. 
• An ability to learn quickly as new products and organisational changes are released.
• Previous Project Management experience is expected. 
• Experience in the POS, Payments or Tech industries is a plus.
• Experience in hardware installation and network configuration is a plus. a

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Who We Are (Mode Mobile)

Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones". This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach - converting users into earners, facilitating over $150M in earnings and savings, while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries. 

​​Mode Mobile is proud to stand as the #1 Fastest Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500, and ranked #2 across all sectors.

For additional insights check out the information about our reward-based super app, Mode Earn App, that also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture.  We value innovation, collaboration, and curiosity, with a passion for getting things done.  We strive to hire and cultivate the best team members and foster a culture of open communication and transparency.  We are driven and hard-working but also committed to having fun along the way.  We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here.

The Role

Mode Mobile is seeking a Senior Product Manager to lead product strategy and execution for a recently acquired multimillion dollar utility app. Over time, you’ll expand your ownership to other newly acquired and organically developed mobile applications. This is a senior-level, high-ownership role for a proven product leader who combines business acumen, operational excellence, and user empathy.

You will be responsible for continuing to grow and optimize a mobile app with over 2M DAU with annual revenue exceeding $10M. And as you take on new products, you’ll work to identify high opportunity strategies that can drive growth and profitability, driving meaningful business outcomes.  You will work closely with the Director of Product and General Manager of your business unit, cross-functional teams, and executives to establish the roadmap, lead teams, and set the bar for world-class product management.

Key Responsibilities

• Define and lead a vision for your products that aligns with organizational goals
• Develop strategic product-feature roadmaps and drive execution from concept to scale by analyzing and implementing best-in-market trends and out-of-the-box ideas.
• Collaborate with Engineering, Design, User Acquisition, Monetization, and Data teams to deliver value-driven, measurable results.
• Own business and product performance, including revenue, engagement, conversion, retention, and P&L outcomes, and financial forecasts.
• Conduct ongoing experimentation, user and competitor research to support strategic decision making that drives monetization and user growth
• Provide visibility into business performance and communicate results clearly to executive stakeholders and the broader organization
• Serve as a role model and standard-setter for product excellence for your cross-function team

Who You Are

• A strategic, business-minded product leader with deep understanding of P&L ownership and revenue drivers.
• A self-starter who thrives in ambiguity and operates with high accountability in driving efficient product pipelines.
• Experienced leading product dev teams to drive engagement and impact on the product and business.
• Expert at balancing user value with business impact, ensuring that both scale together.
• Skilled at using data, A/B experimentation, and intuition to make the best possible decisions.
• A natural collaborator who communicates effectively across all levels of the organization.
• Alignment with our core values:
  
  • ​​Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.
  • Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.  You take initiative, roll up your sleeves, and get things done.
  • Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
  • Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better.  You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
  • Thorough: Your work is thoughtful, impactful, timely, accurate, and complete.  You pay attention to detail, are meticulous, and ensure quality work and compliance.

Qualifications

• 7+ years of professional product management experience, including 3+ years of independently owning a product / business line.
• Proven experience managing products with P&L accountability and delivering measurable business outcomes.
• Experience in mobile app ecosystems, with strong understanding of  subscription, IAP, and IAA monetization strategies. Experience with utility apps, rewarded ecosystems, social and gaming apps is a plus.
• Demonstrated success within multi-app portfolios.
• Strong analytical skills; proficiency in data tools such as Mixpanel, Google Sheets, and business performance dashboards.
• Excellent written and verbal communication, capable of influencing at the executive level.

Why This Role Matters

If you want a role that is high-impact, this is the one for you. You’ll be the ringleader for one of Mode’s most successful mobile apps that drives major impact for millions of users all across the globe and generates ~$10M/yr for the business. Your success here can help create blueprints for our aggressive expansion through in-house products and M&A, and lead to opportunities across our portfolio.

Bring ambition. Bring curiosity. Bring energy. We’ll iterate from there!

We Believe In The Following Workplace Norms

• Allow OKRs to Guide Us
• Assume Positive Intent
• Agree to Disagree & Commit
• Set New Precedents
• Accomplish More with Less
• Hold Yourself & Others to High Standards
• Speak Up
• Be Resourceful
• Follow the 80/20 Rule

What We Are Offering

• We are a 100% remote-first, global company.
• A competitive compensation package.
• We offer generous perks & benefits to team members. 
• Participation in the Company's equity and token plan (for full-time team members).
• We provide individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal & work milestones.
• Remote social activities, including virtual coffee buddies. 
• Bonus.ly - we use Bonusly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO and generous Company Holidays (for full-time team members).
• 10 annual Wellness Fridays.

If we just described you and your perfect role, we'd love to talk with you.  We have a lot to accomplish this year and look forward to making headway and creating success together!

Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.

Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 40 hours per week
• Daily open availability across a full 7 day work week
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Store Manager:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store goals.

Reporting to the Regional Director, essential responsibilities include but are not limited to:

What You’ll Do:

• Measure and Monitor sales performance taking action to improve business performance when needed.
• Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses
• Use a high level of business acumen to understand the business drivers and opportunities and build solutions.
• Consistently meet and exceed store sales goals.
• Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Lead the sales floor and deliver an excellent customer experience through a customer first mindset to build loyal client relationships
• Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement
• To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals
• Deliver and maintain extraordinary customer experience NPS scores.
• Uphold consistent inventory accuracy and controls in store.  Lead & train the team in store to ensure consistent deliverables.
• Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.
• Ensure facility maintenance, presentation and organization.
• Lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.
• Provide real-time and weekly feedback on product and sales performance to corporate partners to influence allocations and the success of the business
• Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising
• To manage the day-to-day performance of the retail teams, enabling progressive career development and an incredible employee experience.
• Accountable for hiring, training and development of the store team across all areas of the business.
• Provide performance feedback to ensure growth, change and results Understand current culture and areas for improvement, work with Regional Director for constant improvement through activations, recognition, and thorough communication
• Own Reviews / Development Plans / Disciplinary Action and Corrective Action for the team

What you’ll bring:

• Minimum of 5 years Retail Experience required. 
• Minimum of 4 years Retail Management Experience required. 
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced, cross functional team environment setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• The drive to take on new challenges with the self-motivation for continuous personal and team development
• The ability to set clear objectives and inspire the team to reach their highest potential
• Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• A proactive and entrepreneurial sense of urgency and ability to prioritize important work
• A keen eye for identifying and evaluating new business opportunities
• Understanding of Retail Labor Laws
• GSuite experience a plus

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $70,000 - $125,000 per year, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (nd counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Seasonal Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

New Store Opening: Join our Fulton Market team! 

Are you passionate about retail, delivering exceptional customer service, and being part of something new and exciting? We're opening a brand-new store, and we're looking for dynamic, enthusiastic individuals to join our team! If you’re excited to be a part of our new store opening and want to grow with us, apply today by submitting your resume.

We're Hiring: Sales Associates, Sales Supervisors, Store Manager

Location: Fulton Market, Chicago

Who We Are:

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• 401K with company match 
• Clothing discount 

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

CRPA Notice

Notice at Collection- Privacy Notice for California Candidates

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

New Store Opening: Join our Southport team! 

Are you passionate about retail, delivering exceptional customer service, and being part of something new and exciting? We're opening a brand-new store, and we're looking for dynamic, enthusiastic individuals to join our team! If you’re excited to be a part of our new store opening and want to grow with us, apply today by submitting your resume.

We're Hiring: Sales Associates, Sales Supervisors, Store Manager

Location: Southport, Chicago

Who We Are:

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• 401K with company match 
• Clothing discount 

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

CRPA Notice

Notice at Collection- Privacy Notice for California Candidates

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

The wage for this position is $16 - $25 per hour.

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 40 hours per week
• Daily open availability across a full 7 day work week
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Store Manager:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store goals.

Reporting to the Regional Director, essential responsibilities include but are not limited to:

What You’ll Do:

• Measure and Monitor sales performance taking action to improve business performance when needed.
• Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses
• Use a high level of business acumen to understand the business drivers and opportunities and build solutions.
• Consistently meet and exceed store sales goals.
• Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Lead the sales floor and deliver an excellent customer experience through a customer first mindset to build loyal client relationships
• Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement
• To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals
• Deliver and maintain extraordinary customer experience NPS scores.
• Uphold consistent inventory accuracy and controls in store.  Lead & train the team in store to ensure consistent deliverables.
• Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.
• Ensure facility maintenance, presentation and organization.
• Lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.
• Provide real-time and weekly feedback on product and sales performance to corporate partners to influence allocations and the success of the business
• Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising
• To manage the day-to-day performance of the retail teams, enabling progressive career development and an incredible employee experience.
• Accountable for hiring, training and development of the store team across all areas of the business.
• Provide performance feedback to ensure growth, change and results Understand current culture and areas for improvement, work with Regional Director for constant improvement through activations, recognition, and thorough communication
• Own Reviews / Development Plans / Disciplinary Action and Corrective Action for the team

What you’ll bring:

• Minimum of 5 years Retail Experience required. 
• Minimum of 4 years Retail Management Experience required. 
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced, cross functional team environment setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• The drive to take on new challenges with the self-motivation for continuous personal and team development
• The ability to set clear objectives and inspire the team to reach their highest potential
• Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• A proactive and entrepreneurial sense of urgency and ability to prioritize important work
• A keen eye for identifying and evaluating new business opportunities
• Understanding of Retail Labor Laws
• GSuite experience a plus

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $70,000 - $125,000 per year, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

Description

Keeper is hiring a driven Senior Channel Account Manager, National Enterprise Partner to join the Keeper Channel Sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates in national locations.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

The Senior Channel Account Manager, National Enterprise Partner will report to our Director of Global Channel Account Management carrying a primary focus on building pipeline and channel revenue with a specific named list of contracted and non-contracted partners. There will also be a heavy focus sourcing strategic new channel relationships. This position requires the candidate to be extremely motivated, results-driven and have a good network within the channel ecosystem. 

Responsibilities

• National CAM handling four specific named enterprise national partners: WWT, Presidio, ePlus, Ahead IT.  Must have multiple years of handling several of the above listed partners to qualify.
• Work with channel partners through their onboarding with Keeper to rapidly upskill them in the positioning of Keeper products to their customer base
• Collaborate cross departmentally within Keeper to support Sales, Pre-Sales and Marketing resources in their engagement with channel partners
• Work with partners on-site to conduct marketing events, training sessions and demand generation activities
• Support inbound partner inquiries including deal registrations to connect the partner with the correct Keeper resources and facilitate introductions to move the process forward
• Travel up to 50% of the time to and from customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company

Requirements

• 5+ years of security SaaS channel sales experience
• Proven success driving revenue growth with national enterprise partners
• Good understanding of Partner Incentive programs and PRM tools
• Strong interpersonal skills and ability to excel in a team oriented atmosphere
• Strong written/verbal communications skills
• Very motivated and goal-oriented
• Must want a career-oriented environment that is both fun and professional
• You share our values, and work in accordance with those values
• Willingness to travel up to 50%

Benefits

• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

JOB SUMMARY

Cresco seeks a Manager, Marketing Technology capable of supporting our corporate and retail marketing initiatives and roadmap as we continue to grow and expand as a company, making necessary adjustments for success, along the way. This role reports directly to the Sr. Director, Retail Technology, and is based out of our headquarters in Chicago, IL with remote options available.

CORE JOB DUTIES 

Daily Sunnyside Operations Support

• Oversee data flow and integrity between marketing systems (CRM, CDP, analytics, ad tech, and content platforms), ensuring consistency and quality across all channels.
• Develop processes for the resolution of technical challenges and client complaints in conjunction with technology owners and operational management.
• Support post-launch maintenance, change management, and user enablement for new systems, including creating process documentation, SOPs, and user guides.
• Resolve or escalate technical issues within defined channels for optimal resolution speed and quality.
• Coordinate cross-functional resources — including engineering, data, and external agencies — to plan, execute, and deliver marketing technology projects on time and within scope.
• Work within our internal ticketing system to resolve, escalate, and deploy solutions to end users and internal team members adhering to all SLA standards.
• Ensure successful adherence to team KPI’s regarding time to resolution, response times, and end user satisfaction.

Sunnyside Technology Solutions Implementation & Project Management 

• Responsible for planning, coordinating and executing technical components of a project.
• Work with the entire information technology team, from engineers to service desk.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

•  Bachelor’s degree in IT Management, Information Systems, business, or a related field from an accredited university or institution or equivalent work experience.
• 3-5 years specifically in IT or Marketing related fields.
• Competent analytical skills and business acumen; analytical thinking, problem-solving; detail-oriented, committed to a high level of accuracy; track record of managing multiple projects concurrently.
• Ability to communicate professionally & effectively to both technical and business teams, across all levels of the organization, with demonstrated ability to interact credibly with executive management.
• Ability to adapt quickly to new and changing business and technical environments.
• Experience with digital transformation and customer experience improvement initiatives a plus. 
• Acquisition due diligence and integration experience a plus.
• Minimal travel required, up to 10% of the time for on-site store support and annual meetings.
• Must have a valid driver's license.

BENEFITS 

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

JOB SUMMARY

Cresco seeks a Manager, Technology Operations capable of supporting our retail store technology deployments and roadmap as we continue to grow and expand as a company, making necessary adjustments for success, along the way. This role reports directly to the Sr. Director, Retail Technology, and is remote but requires on-site work and travel.

Daily Sunnyside Operations Support

• Use of ITIL practices including asset management, service management, and change controls.
• Manage installations, upgrades, and configurations of hardware and software in conjunction with technology owners and operational management.
• Develop processes for the resolution of technical challenges and client complaints in conjunction with technology owners and operational management.
• Maintain up-to-date knowledge of relevant technical and human resource policies and procedures regarding hardware use in a dispensary.
• Resolve or escalate technical issues within defined channels for optimal resolution speed and quality
• Work with product owners to ensure escalated issues are addressed at the root cause level and documented for future troubleshooting.
• Provide escalation guidance on issues related to technical and managerial operations.
• Ensure the provision of technical equipment and materials required for operations in conjunction with technology owners.
• Work within our internal ticketing system to resolve, escalate, and deploy solutions to end users and internal team members adhering to all SLA standards.
• Ensuring successful adherence to team KPI’s regarding time to resolution, response times, and end user satisfaction.
• Sunnyside Technology Solutions Implementation & Project Management
• Develop and deploy firmware, software, and hardware solutions to meet the technical requirements in partnership with technology owners. 
• Responsible for planning, coordinating and executing all technical components of a project.
• Work with the entire information technology team, from engineers to service desk, and with contracted field services support.
• Provision hardware to be deployed to dispensaries and support incident tracking and resolution out of our internal ticketing system (Freshservice).

Sunnyside Technology Solutions Implementation & Project Management 

• Develop and deploy firmware, software, and hardware solutions to meet the technical requirements in partnership with technology owners.
• Responsible for planning, coordinating and executing all technical components of a project.
• Work with the entire information technology team, from engineers to service desk, and with contracted field services support.
• Provision hardware to be deployed to dispensaries and support incident tracking and resolution out of our internal ticketing system (Freshservice).

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor’s degree in IT Management, Information Systems, business, or a related field from an accredited university or institution or equivalent work experience.
• 3-5 years specifically in IT hardware provisioning, logistics or asset management.
• Competent analytical skills and business acumen; analytical thinking, problem-solving; detail-oriented, committed to a high level of accuracy; track record of managing multiple projects concurrently.
• Ability to communicate professionally & effectively to both technical and business teams, across all levels of the organization, with demonstrated ability to interact credibly with executive management.
• Ability to adapt quickly to new and changing business and technical environments. 
• Experience with Digital Transformation and customer experience improvement initiatives a plus.
• Acquisition due diligence and integration experience a plus
• Must be comfortable standing between 4 to 8 hours and lifting up to 50 lbs
• Must be willing to travel up to 50% of the time
• Must have a valid driver’s license

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

JOB SUMMARY

Cresco seeks a Manager, Technology Operations capable of supporting our retail store technology deployments and roadmap as we continue to grow and expand as a company, making necessary adjustments for success, along the way. This role reports directly to the Sr. Director, Retail Technology, and is remote but requires on-site work and travel.

Daily Sunnyside Operations Support

• Use of ITIL practices including asset management, service management, and change controls.
• Manage installations, upgrades, and configurations of hardware and software in conjunction with technology owners and operational management.
• Develop processes for the resolution of technical challenges and client complaints in conjunction with technology owners and operational management.
• Maintain up-to-date knowledge of relevant technical and human resource policies and procedures regarding hardware use in a dispensary.
• Resolve or escalate technical issues within defined channels for optimal resolution speed and quality
• Work with product owners to ensure escalated issues are addressed at the root cause level and documented for future troubleshooting.
• Provide escalation guidance on issues related to technical and managerial operations.
• Ensure the provision of technical equipment and materials required for operations in conjunction with technology owners.
• Work within our internal ticketing system to resolve, escalate, and deploy solutions to end users and internal team members adhering to all SLA standards.
• Ensuring successful adherence to team KPI’s regarding time to resolution, response times, and end user satisfaction.
• Sunnyside Technology Solutions Implementation & Project Management
• Develop and deploy firmware, software, and hardware solutions to meet the technical requirements in partnership with technology owners. 
• Responsible for planning, coordinating and executing all technical components of a project.
• Work with the entire information technology team, from engineers to service desk, and with contracted field services support.
• Provision hardware to be deployed to dispensaries and support incident tracking and resolution out of our internal ticketing system (Freshservice).

Sunnyside Technology Solutions Implementation & Project Management 

• Develop and deploy firmware, software, and hardware solutions to meet the technical requirements in partnership with technology owners.
• Responsible for planning, coordinating and executing all technical components of a project.
• Work with the entire information technology team, from engineers to service desk, and with contracted field services support.
• Provision hardware to be deployed to dispensaries and support incident tracking and resolution out of our internal ticketing system (Freshservice).

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor’s degree in IT Management, Information Systems, business, or a related field from an accredited university or institution or equivalent work experience.
• 3-5 years specifically in IT hardware provisioning, logistics or asset management.
• Competent analytical skills and business acumen; analytical thinking, problem-solving; detail-oriented, committed to a high level of accuracy; track record of managing multiple projects concurrently.
• Ability to communicate professionally & effectively to both technical and business teams, across all levels of the organization, with demonstrated ability to interact credibly with executive management.
• Ability to adapt quickly to new and changing business and technical environments. 
• Experience with Digital Transformation and customer experience improvement initiatives a plus.
• Acquisition due diligence and integration experience a plus
• Must be comfortable standing between 4 to 8 hours and lifting up to 50 lbs
• Must be willing to travel up to 50% of the time
• Must have a valid driver’s license

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

JOB SUMMARY

Cresco seeks a Manager, Marketing Technology capable of supporting our corporate and retail marketing initiatives and roadmap as we continue to grow and expand as a company, making necessary adjustments for success, along the way. This role reports directly to the Sr. Director, Retail Technology, and is based out of our headquarters in Chicago, IL with remote options available.

CORE JOB DUTIES 

Daily Sunnyside Operations Support

• Oversee data flow and integrity between marketing systems (CRM, CDP, analytics, ad tech, and content platforms), ensuring consistency and quality across all channels.
• Develop processes for the resolution of technical challenges and client complaints in conjunction with technology owners and operational management.
• Support post-launch maintenance, change management, and user enablement for new systems, including creating process documentation, SOPs, and user guides.
• Resolve or escalate technical issues within defined channels for optimal resolution speed and quality.
• Coordinate cross-functional resources — including engineering, data, and external agencies — to plan, execute, and deliver marketing technology projects on time and within scope.
• Work within our internal ticketing system to resolve, escalate, and deploy solutions to end users and internal team members adhering to all SLA standards.
• Ensure successful adherence to team KPI’s regarding time to resolution, response times, and end user satisfaction.

Sunnyside Technology Solutions Implementation & Project Management 

• Responsible for planning, coordinating and executing technical components of a project.
• Work with the entire information technology team, from engineers to service desk.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor’s degree in IT Management, Information Systems, business, or a related field from an accredited university or institution or equivalent work experience.
• 3-5 years specifically in IT or Marketing related fields.
• Competent analytical skills and business acumen; analytical thinking, problem-solving; detail-oriented, committed to a high level of accuracy; track record of managing multiple projects concurrently.
• Ability to communicate professionally & effectively to both technical and business teams, across all levels of the organization, with demonstrated ability to interact credibly with executive management.
• Ability to adapt quickly to new and changing business and technical environments.
• Experience with digital transformation and customer experience improvement initiatives a plus. 
• Acquisition due diligence and integration experience a plus.
• Minimal travel required, up to 10% of the time for on-site store support and annual meetings.
• Must have a valid driver's license.

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.  If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. 

We’re hiring a technical, hands-on Product Manager to scale ML-powered products (ETA, risk, anomalies/exceptions, network insights) while building Data Science as a Platform—reusable capabilities that accelerate model development, deployment, monitoring, and governance across multiple product areas. 

You’ll partner daily with Data Science, ML Engineering, Data Engineering, Platform Engineering, and Product teams to ship production ML and establish repeatable, measurable ML delivery. 

Key Accountabilities

• Own the roadmap for applied ML capabilities beyond ETA (risk scoring, exception prediction, anomaly detection, carrier/network performance insights), from discovery to launch and iteration. 
• Define and deliver a DS/ML platform: feature management, experimentation, model registry, deployment patterns, monitoring/observability, governance, and self-serve tooling. 
• Translate customer workflows into ML problem statements: labels/targets, constraints, SLAs, interpretability, and “do no harm” launch gates. 
• Drive evaluation and experimentation: offline metrics/back testing, online testing (A/B, holdouts), and measurable business impact. 
• Partner with engineering on batch + real-time inference architectures, streaming/event-time feature needs, and reliability (SLOs, incident playbooks). 
• Establish and track platform success metrics: time-to-first-model, deployment frequency, reuse rate, model performance stability, incident rate, and ROI.

Minimum Qualifications

• 5–8+ years Product Management experience with 3–4+ years focused on DS/ML-driven products (or equivalent) 
• Demonstrated ability shipping end-to-end ML systems to production and iterating based on outcomes 
• Strong technical fluency across the ML lifecycle (data → features → training → serving → monitoring → retraining) 
• Ability to operate between Sr and Principal: sets direction, aligns stakeholders, and drives execution across multiple teams 
• Excellent written communication (PRDs, decision docs) and crisp cross-functional leadership 
• In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office Four days weekly

Technical skills (experience with many of the following) 

• SQL (strong) and working knowledge of Python / notebooks / data analysis workflows 
• Data platforms: Snowflake / BigQuery / Redshift / Databricks (Delta Lake) 
• Orchestration & ETL: Airflow / Dagster / Prefect, dbt, Spark 
• Streaming/event systems: Kafka / Kinesis / Flink 
• MLOps: experiment tracking/model registry (MLflow / Weights & Biases), pipelines (Kubeflow / SageMaker Pipelines / TFX / Flyte/ Tensor flow), serving (SageMaker / Vertex AI / Databricks Model Serving / KServe / BentoML) 
• Feature stores: Feast / Tecton /  SageMaker Feature Store 
• Monitoring/observability: Arize / WhyLabs / Evidently + Prometheus/Grafana/Datadog 
• Platform fundamentals: Docker/Kubernetes, API design (REST/gRPC), SLAs/SLOs, security & PII basics 
• LLMs/GenAI (RAG, embeddings, vector DBs like Pinecone/Weaviate/Milvus), evaluation + guardrails 

Preferred 

• Experience in logistics / supply chain / transportation or other high-volume operational domains 
• Familiarity with geospatial/event-time data, carrier APIs/EDI, entity resolution, and enterprise exception workflows 
• Platform product experience with internal “developer” customers and adoption metrics 

Diversity & Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

Overview

Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it’s your responsibility to support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.

As an extension of the store’s leadership team, you will be fully immersed in the store’s FOH and BOH operations. Performance expectations include but are not limited to the following:

Team Leadership

• Support an employee culture that is driven by our people-first employee experience philosophy.
• Deeply understand, embody, and model Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.
• Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.
• Liaise with the store’s leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.
• Participate in the store’s recognition initiatives, in partnership with the store’s leadership team, supporting a work environment of collaboration, camaraderie, and fun— joy is our language!
• Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.
• Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.
• Lead team communication through shift meetings (morning or afternoon “huddles”), sharing relevant information as needed (business goals, HQ updates, store news, etc.). 

Customer Experience Leadership

• Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer and employee experiences. 
• Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.
• Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.
• Serve as an added resource to the store team when customer matters arise requiring leadership support.
• Assist the store team with any ad hoc customer accommodations (e.g., returns/exchanges, guest recovery accommodations, etc.).
• Recognize and reinforce excellent customer service interactions and facilitate a “best practice” resource library to be incorporated into training.
• Ensure all operational standards are upheld (e.g., visual merchandising, store cleanliness, safety processes, etc.).

Business Leadership

• Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.
• Responsible for opening and closing duties at the beginning and/or end of the business day, setting the store up for success.
• Serve as an extension of the leadership team when managing ad hoc vendor requests, liaising with leadership as needed.
• Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, while demonstrating an understanding of ultimate financial impact.
• Support the efforts of building connections within the community, in partnership with the Associate Store Director(s), to strengthen opportunities to network and create new local partnerships for potential events, etc.

Qualifications 

• 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.
• Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.
• Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.
• Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.
• Desire and willingness to roll up your sleeves and jump in when the situation requires it.
• Passion for building exceptional, detail-oriented, customer and employee experiences.
• Ability to work a flexible schedule, including evenings, weekends, and holidays required.
• Skilled in executing customer service and operational efficiencies a plus. 

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

• The estimated pay range for this role is $20.00 - $21.00 per hour.
• There may be future opportunities for continued pay progression based on continued strong performance in the role.
• Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the Glossier Career page.

Click here to view the candidate privacy policy under FAQ's

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

What is the Role? 

We are looking for a retail Sales Associate (part-time) to join our CAMP team! You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return!  This includes: 

• Bring the CAMP brand to life. Provide a fully immersive experience for customers of all ages by: 
• This involves engaging in conversations with families about what they are interested in and for what ages and introducing them to relevant items as well as items they didn't know they want or need, ultimately leading to purchases! 
• Welcoming every guest who walks into our store with a custom greeting and performing your own magic door entrance!  
• Playing with and engaging families as they journey through the CAMP experience
• Demoing and playing with products
• Working at the crafting or slime bar
• Customizing personal shopping experiences for each family based on their interests and what they’d like to bring home that day.
• Checking families out at the register and letting them know about upcoming programs or other CAMP news
• Achieve sales targets and KPI’s through consistent commitment to providing best in class selling experiences
• Build repeat customer base by creating a selling culture that is approachable, unique and tailored to individual customer needs
• Support a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
• Assist in merchandising and replenishing the sales floor to ensure the store is fully stocked and always customer ready
• Communicate customer and store needs to General Manager and store leadership to ensure the store operates efficiently at all times
• Assist with Back of House tasks to ensure organized and efficient store operations
• Support the General Manager and leadership team with goal achievement (KPIs)
• You will report to the General Manager (GM) of your home store location
• Other duties as assigned

What is required?

• Ability to work at least one weekend day/week, but ideally both! 
• This role is part-time, and you will be working approximately between 5 - 25 hours / each week
• Positive attitude in all situations
• Passion for selling and working with people
• Prior work experience in any of the following areas: retail, child-care, child development/ education, performing arts.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Desire to be part of a tight-knit team looking to transform the traditional retail experience.
• Patience, warmth, joy, and humor.
• Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.
• 18 years of age or older
• Authorized to work in the US

What are the physical demands?

• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)
• Exposure to outdoor elements such as sun, precipitation, and wind
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to safely operate manual and electrical equipment from time to time
• Able to be on your feet for up to 8 hours per shift and to continuously move around all areas of the store
• Kneeling and squatting from time to time when engaging children or stocking / restocking shelves

Compensation: $17.50/hr

 We provide our team with the following perks: 

• Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
• 20% off all merchandise at CAMP’s retail stores
• 1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

As the Jenni Kayne Store Manager, your primary responsibilities include the following:

• Serve as leadership figure for the store, setting the tone for compelling and consistent customer experience and positive employee culture
• Achieve successful store sales performance at or above sales plan expectations through maintaining excellent customer service standards, being forward thinking with business building initiatives, and developing relationships and partnerships within the community
• Ensure store team is effectively communicating the Jenni Kayne brand to customers, demonstrating knowledge of both fashion and home components of the brand and encouraging customers to engage with us through Jenni Kayne Rewards and our social media outlets
• Be accountable to all areas of the business, communicating feedback in a productive manner and executing all company directives to drive sales results
• Maintain exceptional operational standards, namely immaculate attention to detail and inventory accuracy
• Partner with Senior Managers to coordinate in-shop events that drive attendance and sales revenue
• Evaluate and develop store associate’s through performance management and provide regular and clear feedback. Recognize strengths and coach opportunities
• Anticipate hiring needs and ensure recruitment of best profiles for store; manage all scheduling, time off and payroll for the store
• Provide thorough training of team members and ensure seamless on boarding process for new associates
• Be a mentor to your team and peers. Strive to cultivate and maintain strong relationships with all Jenni Kayne employees

Qualifications and Requirements:

• Minimum of 3 years of experience in retail store management
• Proven understanding of all facets of retail, including business development, visual merchandising and store operations
• Experience executing small scale events and engaging a community around a local business
• Willingness and availability to work during peak business periods - weekends, holidays, etc.
• Demonstrate strong written and verbal communication skills
• Entrepreneurial thinker, detail oriented, organized with a can-do attitude 
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
• Comfortable training, providing feedback and developing employees
• Must be able to lift and move heavy objects (20 pounds or more) from time to time as required

This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

The annual base salary range for this position is $80,000 - $90,000. The base salary is determined by experience, education, skills, and location. 

The Role:

As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Multi Site Leader you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight on all aspects of profit, customer, people, merchandising and operations in your store, partnering with various cross-functionals to exceed targets.

Customer:

• Revenue & Profitability: Responsible for the financial health and profitability of your store, driving revenue and exceeding targets.
• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s customer service model.
• STACK Leadership: Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team
• Experiences: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: Revenue results, STACK segment success, NPS, CVR, OPH, SPH

Operations:

• Inventory: Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
• Order Fulfillment: Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Maintain organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Proficient in using point-of-sale systems, inventory management software, and other retail technology.
• Supplies: Maintain organizational integrity of our BOH up to and including store supplies such as display inventory, sellable inventory and packaging.
• Shrink: Accountable for mitigating internal, external and administrative loss of product.
• Escalations: Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve.
• KPIs: Shrink, EBITDA,  IS Receiving Time (24 Hours), Time to Pack, Inventory Accuracy

Merchandising:

• Merchandising: Ensure Mejuri brand standards of visual presentation, cleanliness and functionality
• Assortment & Replenishment: Monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through
• Campaigns: Oversee implementation and maintenance of all retail campaign signage and windows in your location.
• Fixtures & Maintenance: Validate the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Visual Standards: Coach and inform all store team members on updates or changes to Visual Merchandising standard practices.
• Escalations: Flag, identify and action any inefficiencies
• KPIs: Sku Representation, Flagship Visual Execution (Timeliness & Accuracy)

People:

• Planning: Ensure that we have the right people in the right positions at the right time and in the right quantities across your stores
• Hiring: Own the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow your business
• Onboarding: Validate and participate in the successful integration of new talent to our store teams.
• Training: Validate that team members are completing required instructor-led, on the job and self study trainings.
• Scheduling: Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management
• Assessing: Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise
• KPIs: Vacancy Rate, Employee Engagement, Turnover , Training Completion Compliance

What you'll bring to the team:

• Experience in high-volume retail environment.
• Understanding of local market and requirements relevant to new store openings.
• Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments.
• Demonstrated understanding of service excellence in a consumer environment.
• Excellent communication skills.
• Deep local knowledge and informed of trends in retail, you’re well connected, and you know how to navigate and grow your network to get the introductions you need.
• Desire to work in a fast paced, entrepreneurial environment–you understand the importance of experimentation and iteration.
• Bonus: You have opened a store from scratch.
• Bonus: You have worked at a start-up or fast growing company.

Benefits at Mejuri:

• US & CA ONLY: Comprehensive medical, dental, and mental health coverage, designed with flexibility, inclusivity & reproductive health in mind.
• US ONLY: Opportunity to utilize 401(k) & commuter benefits plans.
• UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program
• Paid time off – inclusive of vacation and sick days.
• 4 months of 80% parental leave salary top-up and personalized return to work plans.
• Monthly retail bonus program.
• Equity program – own a piece of the company and share in our growth.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $85,000- $95,000 per annum based on a candidate’s experience and qualifications.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $19-$22
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-21
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

The Role:

At Mejuri, we’re not your run-of-the-mill piercing studio—we’re a vibrant community of artists, explorers, and jewelry enthusiasts. As we expand our reach across Canada, the US, UK, and Australia, we’re embarking on an exhilarating journey, and we want you to be part of it!

As our Piercing Lead, you’ll be the heartbeat of the Mejuri Piercing Studio. Your mission? Elevate customer service, boost profitability, and create an environment where jewelry dreams come true. Dive into the world of piercing and high-quality gems, knowing the ins and outs of initial piercings and allowable alloys. Safety and hygiene? We’ve got that covered too—our studio maintains the gold standard.

What Awaits You:

• Cutting-Edge Studios: Work with state-of-the-art equipment and studios that redefine the piercing experience. This includes needle piercing and gold and titanium jewelry.
• Collaboration and Learning: Network with fellow piercers, exchange insights, and elevate your craft.
• Mentorship: If you’re passionate about sharing knowledge, mentorship opportunities await.
• Flexible Roles: Whether you’re seeking full-time adventure or part-time excitement, we’ve got you covered. Interested in relocating to another market? We are open to discussing roles across all our locations.
• Compensation: Top wages in the industry including bonus, tip potential, and benefits (for full-time roles).

Customer Experience:

• Oversee the piercing customer journey from start to finish, including seamless greeting, check in, styling, transaction and service experience including aftercare education.
• Possess a calm and professional demeanour in piercing services to provide the best experience to piercing clients. Embody Mejuri values throughout every client interaction.
• Act as an ambassador of Mejuri and promote customer awareness about the brand and Mejuri’s piercing studios. Build a strong clientele in local market.
• Ensure insights and opportunities as they relate to piercing products and services are communicated back to the Store Manager & Store Services when necessary.
• Works closely with the Store Manager on consistent improvements to the flow and process of the Mejuri piercing studio.
• Work closely with store staff to update the schedule and online booking service.
• Explain proper aftercare to each client, well-inform each client of any signs and/or symptoms of infection within the following days/weeks/months of piercing. Tailor aftercare information to specific materials and individual downsizing information.
• Thoroughly explain service procedure and risks to clients. Identify any medical concerns which may prevent piercing before the service and include suggested care and any medical complications that may occur as a result of the procedure.
• On the sales floor you lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.

Operations:

• Oversee and manage all aspects of the piercing studio, working closely with the Store Services team and Store Manager.
• Support inventory management and feedback with Operations Lead & Store Services team to ensure optimal quantities & assortment are available at the piercing studio at all times
• Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met.
• Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager & Store Services Team on all local laws and protocol updates.
• Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals.
• Support the check up and downsizing process for each individual client.
• Style, stack, and suggest products for piercing clients. Provide expertise and planning to enable client to design their own ear stack
• Build piercing appointment occupancy through promoting, educating, and driving awareness of our piercing studio
• Communicate with Store Services to order necessary piercing equipment such as needles, latex-free gloves, sterilizer, alcohol pads, Q-Tips, paper towels, etc.
• Ensure all legislated paperwork and client record keeping is met and maintained at all times.

What you'll bring to the team:

• 2+ years experience with needle piercing.
• Experience working with threadless jewellery.
• Up to date with First Aid and Blood-borne Pathogens OSHA Certifications.
• Experience working with an autoclave or statim.
• Have or be registrable with local law enforcement or meet requirements by area for permits such as the “Practitioner Registration”, Blood-borne Pathogens, First Aid/CPR, Vaccination requirements etc.
• Understanding of local market piercing law requirements.
• Strong knowledge of health and safety protocols surrounding piercing procedures.
• Demonstrated understanding of service excellence in a consumer environment.
• Excellent communication & customer service skills.
• The desire to work in a fast paced, entrepreneurial environment.
• Bonus: you have experience selling product at a fast growing company

Benefits at Mejuri:

• US & CA ONLY: Comprehensive medical, dental, and mental health coverage, designed with flexibility, inclusivity & reproductive health in mind.
• US ONLY: Opportunity to utilize 401(k) & commuter benefits plans.
• UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program
• Paid time off – inclusive of vacation and sick days.
• 4 months of 80% parental leave salary top-up and personalized return to work plans.
• You keep 100% of the tips you earn.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $27 - $35 per hour based on a candidate’s experience and qualifications.

WHO ARE WE?

We Are Squishable! At Squishable, products and people are at the core of why we do what we do every day. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers…turning friends into fans. As we experience rapid growth, we are looking for career-driven leaders who are obsessed with creating a unique and exceptional customer experience. We need great people to represent the brand where it matters most…in front of our customers. These leaders will be part of shaping the voice and character of the Squishable store experience.

The ideal candidate will be a natural-born leader who loves the store experience. They will be passionate, driven, and highly organized with a desire to bring happiness to people’s lives. Additionally, they will be confident, creative, bright, friendly, adaptable, and able to consistently perform at the highest level. Candidates must be well-spoken and confident in their ability to interact with people at all levels while remaining calm and organized at all times.

What does a Squishable Retail Sales Lead do?

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Productivity Management: holds self and sales team accountable for personal sales
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e., charity events, local associations, mall initiatives)
• Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
• Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
• ​Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth
• Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager

Other Qualifications:

• Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
• Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Ability to transport stock as may be required; lifting cartons up to 25 lb.

Benefits/ Perks: 

• Pay rate is $17 an hour
• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities (many of our Associates and Sales Leads become Store Managers!)
• Employee discounts (yes, even on the giant plushies)
• Dental/Vision Insurance
• 401(k) matching

What is the Role?

We’re looking for a dynamic full-time General Manager to serve as Head of Attraction for our store located in Chicago (Lincoln Park)!  This is more than a retail leadership role—you will act as the CEO of your business, owning the P&L and driving revenue through innovative programming, local marketing, and an extraordinary in-store experience. You’ll build a high-performing team and foster a loyal community of families who keep coming back for more.

What You’ll Do at CAMP

Drive the Business

• Take full ownership of your store’s profit & loss (P&L), optimizing revenue while managing labor and operational efficiency.
• Set and execute a local strategy that maximizes sales across ticketed experiences, merchandise, and in-store activities.
• Develop local programming and events that align with major cultural moments, holidays, and community interests to drive revenue, increase foot traffic and repeat visits.
• Implement guerrilla marketing, local partnerships, and community-building initiatives to grow brand awareness and bring new families into CAMP.
• Implement selling strategies to increase conversion and attach rates (getting guests to add more experiences and products to their visit).

Manage Operations & Maximize Performance

• Oversee scheduling, inventory management, safety, compliance, and facility upkeep to ensure seamless day-to-day operations.
• Ensure product selection and displays align with premium visual standards, customer demand and seasonal trends.
• Own recruitment, training, and development to build a team that delivers on both sales and guest experience goals.
• Ensure top-tier guest satisfaction, measured through ratings, feedback, repeat visits and referral rates.
• Drive exceptional customer service by ensuring every team member is meeting their individual sales goals and connecting authentically with guests.

KPIs That Define Success in This Role

Your success as Head of Attraction will be measured by key performance indicators, including:

• Walk-in ticket sales (conversion of foot traffic into paid experiences)
• Merchandise attach rate (how many guests also purchase products)
• Activity & program sales (engagement in in-store experiences)
• Guest ratings, return visits & referral rates (customer satisfaction and word-of-mouth growth)
• Labor efficiency & EBITDA (profitability and operational effectiveness)
• Team performance on individual sales goals (your team’s ability to achieve their individual sales goals) 

Performance-Based Incentives & Bonus Structure

• Quarterly performance bonuses based on achieving your store’s profitability plan and guest satisfaction targets.
• Team-based rewards when store KPIs are met, ensuring alignment on collective success.

What You’ll Bring to CAMP

• Entrepreneurial mindset—you run this business like it’s your own.
• Proven track record of leading a high-performing team in a customer-centric, experiential retail environment.
• 6+ years of store leadership experience, with a history of driving revenue, managing P&L, and executing successful events or programs.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Passion for engaging children and families in creative, memorable experiences.
• Strong skills in people management, sales coaching, and local marketing.
• Ability to adapt, problem-solve, and thrive in a fast-paced, evolving environment.

What are the physical demands?

• Must be able to perform duties with or without reasonable accommodations
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights, go up and down a ladder
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to safely operate manual and electrical equipment

CAMP’s Commitment to Health & Wellbeing:

We offer a variety of options that are designed to fit the needs of you and your family.

• Medical Coverage & Pharmacy Benefits including virtual doctor visits
• Dental & Vision Coverage
• Gym Reimbursement
• Health Care Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account (FSA)
• Life & AD&D Insurance
• Long Term Disability
• Mass Transit & Commuter Parking Programs
• Benefits Concierge: a team of dedicated and experienced employee benefits advocates who are ready to help you and your family with questions
• Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health and Dependent Care
• 20% off all merchandise at CAMP’s retail stores
• Accrual based PTO policy to use for vacation, personal days, well-being, or an illness
• 401(k) Plan

*Compensation for this role is Exempt Salaried between the ranges of $75,000 - $85,000, depending on experience