Braze
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
We are seeking a Senior Manager/Director of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.
This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.
WHAT YOU'LL DO
- Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency
- Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention
- Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation
- Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market, time to integration, and technical certification rates
- Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product & Engineering
- Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas
- Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity
- Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners
- Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners
- Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans
- Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering
- Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust
- Effective communication for rolling out new technical requirements or compliance standards across a global partner network
WHO YOU ARE
- 5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity
- Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)
- Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation
- Strategic & Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders
- Commercial Instinct: Experience connecting technical partnership work to revenue outcomes
- Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
We are seeking a Senior Manager/Director of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.
This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.
WHAT YOU'LL DO
- Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency
- Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention
- Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation
- Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market, time to integration, and technical certification rates
- Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product & Engineering
- Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas
- Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity
- Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners
- Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners
- Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans
- Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering
- Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust
- Effective communication for rolling out new technical requirements or compliance standards across a global partner network
WHO YOU ARE
- 5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity
- Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)
- Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation
- Strategic & Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders
- Commercial Instinct: Experience connecting technical partnership work to revenue outcomes
- Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
We are seeking a Senior Manager/Director of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.
This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.
WHAT YOU'LL DO
- Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency
- Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention
- Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation
- Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market, time to integration, and technical certification rates
- Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product & Engineering
- Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas
- Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity
- Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners
- Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners
- Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans
- Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering
- Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust
- Effective communication for rolling out new technical requirements or compliance standards across a global partner network
WHO YOU ARE
- 5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity
- Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)
- Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation
- Strategic & Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders
- Commercial Instinct: Experience connecting technical partnership work to revenue outcomes
- Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
We are seeking a Senior Manager/Director of Technical Partner Solutions to define the strategic direction and lead the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners.
This role requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans. You will work with Braze’s extensive ISV ecosystem alongside commercial counterparts managing this network. You will also work closely with the Partner Services Delivery team, who support our Delivery Partners to help with highly technical use cases, identify technical knowledge gaps, and recommend enablement plans for our Delivery Partners. You will manage a team of ISV Partner Managers and Partner Technical Advisors and advocate for the addition of further technical subject matter experts (such as AI Decisioning, Email Deliverability) within the Partner Services Technical Solutions function.
WHAT YOU'LL DO
- Collaborate with Partnerships to define ISV prioritization and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable partner onboarding and integration lifecycle management without sustained product dependency
- Strengthen cross-functional alignment with Product, Engineering, and Partnerships to ensure ISV integrations enhance customer value, accelerate product adoption, and support retention
- Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimised partner listings, and documentation
- Demonstrate a data-oriented approach to define and track technical partner KPIs, such as integration quality (utilization, efficacy), number of new partners, speed to market, time to integration, and technical certification rates
- Translate partner product updates, integration expansion requests, and complex customer use cases into actionable roadmap inputs for Product & Engineering
- Work closely with Product and Expert Services to identify upcoming product and new service launches and advise how Partner Services should support our partners with these new areas
- Lead and develop the Technical Partner Solutions overarching function, providing structure, mentorship, accountability, setting standards, and building processes and documentation. Establish and continuously evolve the job family, career development paths, and materials, and headcount model to ensure team engagement, scalability, and continuity
- Manage the ISV Partner Manager team to ensure integration SME coverage, meet troubleshooting SLAs, and provide ongoing technical support for Technology partners
- Manage the Partner Technical Advisor team to ensure comprehensive Braze product knowledge, technical subject matter expertise in new partner services such as Email Deliverability and AI Decisioning Studio, and provide ongoing technical oversight and support for Delivery partners
- Ability to craft a 12–24 month technical roadmap for partners that aligns with Braze’s long-term product vision. Define ongoing technical training requirements for Technology and Delivery partners and work with cross-functional stakeholders to execute on partner enablement plans
- Serve as the senior escalation point for partner-related IRTs and customer issues. Own cross-functional resolution with CX, Product, and Engineering
- Ability to resolve technical friction between Braze product teams and external partner engineering teams while maintaining trust
- Effective communication for rolling out new technical requirements or compliance standards across a global partner network
WHO YOU ARE
- 5–8+ years of experience in technical partner management, solutions engineering, partner engineering, or ISV program management at a SaaS or MarTech company; At least 3+ years in a leadership capacity
- Deep Technical Fluency: Expert knowledge of APIs (REST, webhooks), data integration patterns (ETL/reverse ETL, CDPs, event streaming), and hands-on comfort with data infrastructure tools (e.g., Snowflake, Segment, mParticle)
- Operational Excellence: Proven track record of building scalable processes—partner onboarding playbooks, tiered support models, and SLA frameworks—in a high-growth environment managing 100+ integrations. Comfortable operating in ambiguity and introducing structure without slowing innovation
- Strategic & Cross-functional Leadership: A systems thinker with the ability to strategically prioritize competing technical demands (inbound partner requests, integration expansion) with a clear rationale. Proven ability to influence and drive alignment across Product, Engineering, and GTM stakeholders
- Commercial Instinct: Experience connecting technical partnership work to revenue outcomes
- Familiarity with iPaaS platforms, app marketplace/app store models, and self-service integration frameworks is a strong plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $110,000 and $182,000/year, with an expected On Target Earnings (OTE) between $129,000 and $214,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time.
- Creating, communicating, and executing the incident response strategy and actions for individual incidents (spanning Security, IT, DevOps, and Product Engineering)
- Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success
- Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency
- Manage incident-related training, including cross-training of our SREs, DevOps, and Application Engineers
- Overseeing the incident management process and team members involved in resolving the incident
- Prioritizing incidents according to their urgency and influence on the business
- Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency
- Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer
- Leads the weekly release process as part of a release management team
- Escalate and manages release related issues through to resolution
WHO YOU ARE
- 7+ years in incident management, operations, or technical support experience
- Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties
- Are able to effectively build and maintain relationships with key stakeholders across the business
- Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager
- A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)
- A good foundational understanding of release management concepts, DevOps, and SRE
- You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $150,000/year with an expected On Target Earnings (OTE) between $145,000 and $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time.
- Creating, communicating, and executing the incident response strategy and actions for individual incidents (spanning Security, IT, DevOps, and Product Engineering)
- Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success
- Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency
- Manage incident-related training, including cross-training of our SREs, DevOps, and Application Engineers
- Overseeing the incident management process and team members involved in resolving the incident
- Prioritizing incidents according to their urgency and influence on the business
- Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency
- Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer
- Leads the weekly release process as part of a release management team
- Escalate and manages release related issues through to resolution
WHO YOU ARE
- 7+ years in incident management, operations, or technical support experience
- Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties
- Are able to effectively build and maintain relationships with key stakeholders across the business
- Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager
- A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)
- A good foundational understanding of release management concepts, DevOps, and SRE
- You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $150,000/year with an expected On Target Earnings (OTE) between $145,000 and $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Main responsibilities:
- Own Marketing and a portion of the GTM budget, forecast, and long-range planning process, including monthly, quarterly, and annual cycles
- Partner with Marketing and GTM leaders to model scenarios related to spend changes, growth initiatives, and performance trade-offs
- Support LRP and AOP planning by translating revenue targets into investment needs
- Act as the primary FP&A business partner to Marketing, Growth, Sales Enablement and Sales Operations leadership, including VPs and Directors for Cost Investments and their growth strategies
- Translate financial results into clear, actionable insights for non-financial stakeholders
- Challenge assumptions and provide independent financial perspective on strategies and initiatives
- Support scenario modeling related to growth initiatives, product investments, and efficiency improvements
- Help drive data-driven decision making by highlighting trends, performance gaps, and areas for operational improvement
- Develop and maintain Marketing spend forecasts, incorporating pipeline plans, campaign timing, and expected ROI
- Support LRP and AOP planning by translating revenue targets into Marketing investment needs
- Translate financial results into clear, actionable insights for non-financial stakeholders
- Challenge assumptions and provide independent financial perspective on Marketing strategies and initiatives
- Proactively identify financial risks and opportunities related to Marketing execution and spend
WHO YOU ARE
- 3+ years of experience in a financial reporting function
- Undergrad degree in Accounting/Finance/Economics
- Detail oriented and highly organized
- Possess advanced Excel skills
- Familiarity with Salesforce is a plus
- Understanding of SaaS accounting/finance is a plus
- Ability to be flexible and meet strict deadlines
- Ability to work independently and collaborate with team members
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,000 and $102,000/year, with an expected On Target Earnings (OTE) between $76,000 and $113,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
- Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
- Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
- Influence Braze’s product strategy and roadmap
- Support teams implementing Braze for customers to ensure their success
- Tech stack:
- Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
- Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
- We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development
WHO YOU ARE
- Exceptional coder: you write clean code and you care about good design and development best practices
- Tinkerer: you regularly explore and learn new technologies and methods
- Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
- Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
- Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
- Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
- Influence Braze’s product strategy and roadmap
- Support teams implementing Braze for customers to ensure their success
- Tech stack:
- Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
- Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
- We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development
WHO YOU ARE
- Exceptional coder: you write clean code and you care about good design and development best practices
- Tinkerer: you regularly explore and learn new technologies and methods
- Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
- Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
- Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
- Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
- Influence Braze’s product strategy and roadmap
- Support teams implementing Braze for customers to ensure their success
- Tech stack:
- Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
- Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
- We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development
WHO YOU ARE
- Exceptional coder: you write clean code and you care about good design and development best practices
- Tinkerer: you regularly explore and learn new technologies and methods
- Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
- Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
- Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
- Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
- Influence Braze’s product strategy and roadmap
- Support teams implementing Braze for customers to ensure their success
- Tech stack:
- Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
- Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
- We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development
WHO YOU ARE
- Exceptional coder: you write clean code and you care about good design and development best practices
- Tinkerer: you regularly explore and learn new technologies and methods
- Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
- Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.
WHAT YOU'LL DO
- Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
- Work with implementation and data science teams to drive the success of AI use cases with our customers
- Work closely with the Braze sales team to drive renewals & upsell opportunities
- Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
- Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
- Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
- Synthesize and communicate stories based on customer insights
- Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap
WHO YOU ARE
- Be the face of the company, working alongside our customers to help them succeed.
- Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
- Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
- Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
- People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
- Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
- Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
- 20% travel to customers is expected
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.
WHAT YOU'LL DO
- Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
- Work with implementation and data science teams to drive the success of AI use cases with our customers
- Work closely with the Braze sales team to drive renewals & upsell opportunities
- Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
- Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
- Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
- Synthesize and communicate stories based on customer insights
- Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap
WHO YOU ARE
- Be the face of the company, working alongside our customers to help them succeed.
- Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
- Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
- Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
- People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
- Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
- Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
- 20% travel to customers is expected
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.
WHAT YOU'LL DO
- Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
- Work with implementation and data science teams to drive the success of AI use cases with our customers
- Work closely with the Braze sales team to drive renewals & upsell opportunities
- Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
- Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
- Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
- Synthesize and communicate stories based on customer insights
- Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap
WHO YOU ARE
- Be the face of the company, working alongside our customers to help them succeed.
- Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
- Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
- Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
- People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
- Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
- Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
- 20% travel to customers is expected
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.
WHAT YOU'LL DO
- Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
- Work with implementation and data science teams to drive the success of AI use cases with our customers
- Work closely with the Braze sales team to drive renewals & upsell opportunities
- Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
- Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
- Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
- Synthesize and communicate stories based on customer insights
- Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap
WHO YOU ARE
- Be the face of the company, working alongside our customers to help them succeed.
- Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
- Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
- Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
- People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
- Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
- Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
- 20% travel to customers is expected
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400 - $185,100/year, with an expected On Target Earnings (OTE) between $189,600 - $223,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Great work starts with great strategy, and that great strategy starts with you.
As a strategy-first organization, the brand + creative team thrives on concise and clever insights. The Sr. Director, Creative Strategy, will be the critical bridge between the creative team and our internal partners to identify opportunities and craft compelling briefs.
You will not only be in charge of the team’s creative strategy, but you will be in charge of 3 strategists who will work alongside you on everything from product and feature launches to creative campaign work, events, and more.
This position reports to the Executive Creative Director.
WHAT YOU'LL DO
- Be a key member of the brand leadership and work with cross-functional partners to identify key opportunities and drive incredible, impactful brand work.
- Build, lead, and mentor a team of strategists who will work deeply across the business and our client base.
- Own the process of creating and developing our core brand strategy.
- Scope programs of work with partners to provide strategic insight and direction.
- Partner with brand, paid, and research teams to develop new research/methodologies/products to generate original insights.
- Provide strategic direction on product and experience initiatives, which includes identifying the key value proposition, consumer needs, and value to the business.
- Translate strategic recommendations into impactful experiences, products, and services.
- Proactively identify new products and campaign opportunities within the business.
WHO YOU ARE
- A portfolio of breakthrough strategic direction and creative output for major brands and agencies.
- An integrated problem solver who can sync up brand strategy, communications, content, product, and user experience.
- An experienced presenter who is as comfortable directing their team as they are presenting to the CEO.
- A strong history of team management and ability to inspire and nurture talent.
- A natural collaborator, comfortable working iteratively within different subject areas.
- Thrives in finding order in the chaos and loves creating processes from scratch.
- Fluent in today’s world, including social platforms, mobile, tech, and social change.
- 12+ years’ experience working on the in-house and agency side, developing impactful campaigns and strategies that have pushed business forward.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $159,700-$221,900/year, with an expected On Target Earnings (OTE) between $187,000-$261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Great work starts with great strategy, and that great strategy starts with you.
As a strategy-first organization, the brand + creative team thrives on concise and clever insights. The Sr. Director, Creative Strategy, will be the critical bridge between the creative team and our internal partners to identify opportunities and craft compelling briefs.
You will not only be in charge of the team’s creative strategy, but you will be in charge of 3 strategists who will work alongside you on everything from product and feature launches to creative campaign work, events, and more.
This position reports to the Executive Creative Director.
WHAT YOU'LL DO
- Be a key member of the brand leadership and work with cross-functional partners to identify key opportunities and drive incredible, impactful brand work.
- Build, lead, and mentor a team of strategists who will work deeply across the business and our client base.
- Own the process of creating and developing our core brand strategy.
- Scope programs of work with partners to provide strategic insight and direction.
- Partner with brand, paid, and research teams to develop new research/methodologies/products to generate original insights.
- Provide strategic direction on product and experience initiatives, which includes identifying the key value proposition, consumer needs, and value to the business.
- Translate strategic recommendations into impactful experiences, products, and services.
- Proactively identify new products and campaign opportunities within the business.
WHO YOU ARE
- A portfolio of breakthrough strategic direction and creative output for major brands and agencies.
- An integrated problem solver who can sync up brand strategy, communications, content, product, and user experience.
- An experienced presenter who is as comfortable directing their team as they are presenting to the CEO.
- A strong history of team management and ability to inspire and nurture talent.
- A natural collaborator, comfortable working iteratively within different subject areas.
- Thrives in finding order in the chaos and loves creating processes from scratch.
- Fluent in today’s world, including social platforms, mobile, tech, and social change.
- 12+ years’ experience working on the in-house and agency side, developing impactful campaigns and strategies that have pushed business forward.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $159,700-$221,900/year, with an expected On Target Earnings (OTE) between $187,000-$261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Great work starts with great strategy, and that great strategy starts with you.
As a strategy-first organization, the brand + creative team thrives on concise and clever insights. The Sr. Director, Creative Strategy, will be the critical bridge between the creative team and our internal partners to identify opportunities and craft compelling briefs.
You will not only be in charge of the team’s creative strategy, but you will be in charge of 3 strategists who will work alongside you on everything from product and feature launches to creative campaign work, events, and more.
This position reports to the Executive Creative Director.
WHAT YOU'LL DO
- Be a key member of the brand leadership and work with cross-functional partners to identify key opportunities and drive incredible, impactful brand work.
- Build, lead, and mentor a team of strategists who will work deeply across the business and our client base.
- Own the process of creating and developing our core brand strategy.
- Scope programs of work with partners to provide strategic insight and direction.
- Partner with brand, paid, and research teams to develop new research/methodologies/products to generate original insights.
- Provide strategic direction on product and experience initiatives, which includes identifying the key value proposition, consumer needs, and value to the business.
- Translate strategic recommendations into impactful experiences, products, and services.
- Proactively identify new products and campaign opportunities within the business.
WHO YOU ARE
- A portfolio of breakthrough strategic direction and creative output for major brands and agencies.
- An integrated problem solver who can sync up brand strategy, communications, content, product, and user experience.
- An experienced presenter who is as comfortable directing their team as they are presenting to the CEO.
- A strong history of team management and ability to inspire and nurture talent.
- A natural collaborator, comfortable working iteratively within different subject areas.
- Thrives in finding order in the chaos and loves creating processes from scratch.
- Fluent in today’s world, including social platforms, mobile, tech, and social change.
- 12+ years’ experience working on the in-house and agency side, developing impactful campaigns and strategies that have pushed business forward.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $159,700-$221,900/year, with an expected On Target Earnings (OTE) between $187,000-$261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As an Account Executive on our Emerging Enterprise General Business team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and existing customers within Braze’s Emerging Enterprise segment, defined as companies with between 1,000 and 2,000 employees. Braze’s “General Business” segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health & Life Sciences, Travel & Hospitality, and Technology, among others.
This role is designed for a SaaS Sales professional with a proven track record in generating new business and strong prospecting and business development skills. Ideal candidates will have 5+ years of experience selling SaaS solutions to enterprise clients, with typical deal sizes ranging from $200K to $1M+ per year. Additionally, candidates should possess at least 5 years of overall industry experience.
We are particularly interested in individuals who have worked with enterprise companies and understand the dynamic culture of a smaller enterprise sales organization. Experience selling solutions that engage stakeholders across IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be an excellent fit.
WHO YOU ARE
- Background in Enterprise Sales for Marketing Technology preferred.
- Excellent verbal, written, and presentation skills, including the ability to effectively storytell.
- Strong ability to generate demand through outbound prospecting efforts and collaboration with internal teams, such as business development, marketing, and technology & agency partners.
- Demonstrated success in navigating large organizations, with the ability to quickly identify key decision-makers and understand their buying processes for substantial SaaS investments.
- Manage a customer portfolio of 12 - 15 accounts, proactively identifying expansion opportunities and churn risks, collaborating closely with internal customer success, product, and technology teams.
- A proven track record of forecasting accuracy, including operational rigor in ensuring forecasts and opportunity details are kept up to date on a regular basis.
- Exemplify operational excellence and organization, including but not limited to: keeping internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents; leading productive deal reviews; keeping MEDDPICC scorecards updated regularly.
- Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. Ability to quickly adapt to new cloud applications and tools.
- Knowledge of the MEDDPICC framework; Command of the Message experience a plus.
- A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, Customer Success, etc.)
- Awareness of current trends in the digital and application industries.
- Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,500 and $137,000/year, with an expected On Target Earnings (OTE) between $225,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As an Account Executive on our Emerging Enterprise General Business team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and existing customers within Braze’s Emerging Enterprise segment, defined as companies with between 1,000 and 2,000 employees. Braze’s “General Business” segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health & Life Sciences, Travel & Hospitality, and Technology, among others.
This role is designed for a SaaS Sales professional with a proven track record in generating new business and strong prospecting and business development skills. Ideal candidates will have 5+ years of experience selling SaaS solutions to enterprise clients, with typical deal sizes ranging from $200K to $1M+ per year. Additionally, candidates should possess at least 5 years of overall industry experience.
We are particularly interested in individuals who have worked with enterprise companies and understand the dynamic culture of a smaller enterprise sales organization. Experience selling solutions that engage stakeholders across IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be an excellent fit.
WHO YOU ARE
- Background in Enterprise Sales for Marketing Technology preferred.
- Excellent verbal, written, and presentation skills, including the ability to effectively storytell.
- Strong ability to generate demand through outbound prospecting efforts and collaboration with internal teams, such as business development, marketing, and technology & agency partners.
- Demonstrated success in navigating large organizations, with the ability to quickly identify key decision-makers and understand their buying processes for substantial SaaS investments.
- Manage a customer portfolio of 12 - 15 accounts, proactively identifying expansion opportunities and churn risks, collaborating closely with internal customer success, product, and technology teams.
- A proven track record of forecasting accuracy, including operational rigor in ensuring forecasts and opportunity details are kept up to date on a regular basis.
- Exemplify operational excellence and organization, including but not limited to: keeping internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents; leading productive deal reviews; keeping MEDDPICC scorecards updated regularly.
- Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. Ability to quickly adapt to new cloud applications and tools.
- Knowledge of the MEDDPICC framework; Command of the Message experience a plus.
- A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, Customer Success, etc.)
- Awareness of current trends in the digital and application industries.
- Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,500 and $137,000/year, with an expected On Target Earnings (OTE) between $225,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As an Account Executive on our Emerging Enterprise General Business team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and existing customers within Braze’s Emerging Enterprise segment, defined as companies with between 1,000 and 2,000 employees. Braze’s “General Business” segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health & Life Sciences, Travel & Hospitality, and Technology, among others.
This role is designed for a SaaS Sales professional with a proven track record in generating new business and strong prospecting and business development skills. Ideal candidates will have 5+ years of experience selling SaaS solutions to enterprise clients, with typical deal sizes ranging from $200K to $1M+ per year. Additionally, candidates should possess at least 5 years of overall industry experience.
We are particularly interested in individuals who have worked with enterprise companies and understand the dynamic culture of a smaller enterprise sales organization. Experience selling solutions that engage stakeholders across IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be an excellent fit.
WHO YOU ARE
- Background in Enterprise Sales for Marketing Technology preferred.
- Excellent verbal, written, and presentation skills, including the ability to effectively storytell.
- Strong ability to generate demand through outbound prospecting efforts and collaboration with internal teams, such as business development, marketing, and technology & agency partners.
- Demonstrated success in navigating large organizations, with the ability to quickly identify key decision-makers and understand their buying processes for substantial SaaS investments.
- Manage a customer portfolio of 12 - 15 accounts, proactively identifying expansion opportunities and churn risks, collaborating closely with internal customer success, product, and technology teams.
- A proven track record of forecasting accuracy, including operational rigor in ensuring forecasts and opportunity details are kept up to date on a regular basis.
- Exemplify operational excellence and organization, including but not limited to: keeping internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents; leading productive deal reviews; keeping MEDDPICC scorecards updated regularly.
- Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. Ability to quickly adapt to new cloud applications and tools.
- Knowledge of the MEDDPICC framework; Command of the Message experience a plus.
- A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, Customer Success, etc.)
- Awareness of current trends in the digital and application industries.
- Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,500 and $137,000/year, with an expected On Target Earnings (OTE) between $225,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As an Account Executive on our Emerging Enterprise General Business team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and existing customers within Braze’s Emerging Enterprise segment, defined as companies with between 1,000 and 2,000 employees. Braze’s “General Business” segment is composed of companies that fall within several verticals, including Quick Service Restaurants (QSR), Health & Life Sciences, Travel & Hospitality, and Technology, among others.
This role is designed for a SaaS Sales professional with a proven track record in generating new business and strong prospecting and business development skills. Ideal candidates will have 5+ years of experience selling SaaS solutions to enterprise clients, with typical deal sizes ranging from $200K to $1M+ per year. Additionally, candidates should possess at least 5 years of overall industry experience.
We are particularly interested in individuals who have worked with enterprise companies and understand the dynamic culture of a smaller enterprise sales organization. Experience selling solutions that engage stakeholders across IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, digital media publishing, or content marketing solutions would be an excellent fit.
WHO YOU ARE
- Background in Enterprise Sales for Marketing Technology preferred.
- Excellent verbal, written, and presentation skills, including the ability to effectively storytell.
- Strong ability to generate demand through outbound prospecting efforts and collaboration with internal teams, such as business development, marketing, and technology & agency partners.
- Demonstrated success in navigating large organizations, with the ability to quickly identify key decision-makers and understand their buying processes for substantial SaaS investments.
- Manage a customer portfolio of 12 - 15 accounts, proactively identifying expansion opportunities and churn risks, collaborating closely with internal customer success, product, and technology teams.
- A proven track record of forecasting accuracy, including operational rigor in ensuring forecasts and opportunity details are kept up to date on a regular basis.
- Exemplify operational excellence and organization, including but not limited to: keeping internal stakeholders appropriately informed on deal progress via Slack updates and/or internal notes documents; leading productive deal reviews; keeping MEDDPICC scorecards updated regularly.
- Experience with Salesforce.com CRM or other CRM systems is required to manage sales pipelines. Ability to quickly adapt to new cloud applications and tools.
- Knowledge of the MEDDPICC framework; Command of the Message experience a plus.
- A proven ability to lead and strategically manage a group of internal cross-functional stakeholders as part of a complex sales motion (Solutions Consulting, executive alignment, Value Consulting, Customer Success, etc.)
- Awareness of current trends in the digital and application industries.
- Positive contributor to the team and broader Braze culture through active participation, engagement, and adding value in order to uplevel those around you.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $112,500 and $137,000/year, with an expected On Target Earnings (OTE) between $225,000 and $275,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze