WHAT YOU'LL DO

Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time. 

• Creating, communicating, and executing the incident response strategy and actions for individual incidents (spanning Security, IT, DevOps, and Product Engineering)
• Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success
• Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency
• Manage incident-related training, including cross-training of our SREs, DevOps, and Application Engineers
• Overseeing the incident management process and team members involved in resolving the incident
• Prioritizing incidents according to their urgency and influence on the business
• Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency
• Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer
• Leads the weekly release process as part of a release management team
• Escalate and manages release related issues through to resolution

WHO YOU ARE

• 7+ years in incident management, operations, or technical support experience
• Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties
• Are able to effectively build and maintain relationships with key stakeholders across the business
• Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager
• A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)
• A good foundational understanding of release management concepts, DevOps, and SRE
• You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $150,000/year with an expected On Target Earnings (OTE) between $145,000 and $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

Braze is at an inflection point in our maturity, where a key focus of our work is on Scalability, Observability, and Reusability. Reporting to our Head of Incident Management, you’ll focus on major incident management, process management, program management, and release management. The Technology Operations Team is focused on ensuring that Braze is operating as a technology-first business, with process, policy, and support in place to manage growth and scale. You’ll be ensuring that programs and processes that span or are required by multiple engineering departments are standardized, followed, and improved over time. 

• Creating, communicating, and executing the incident response strategy and actions for individual incidents (spanning Security, IT, DevOps, and Product Engineering)
• Incident Commanding - Driving resolution of incidents by closely partnering and collaborating with Engineering, Technical Support, and Customer Success
• Lead and contribute projects to improve tools and processes related to manageability, observability, resiliency
• Manage incident-related training, including cross-training of our SREs, DevOps, and Application Engineers
• Overseeing the incident management process and team members involved in resolving the incident
• Prioritizing incidents according to their urgency and influence on the business
• Contribute to our blameless post-mortem process, driving prioritization of action items related to site reliability and resiliency
• Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer
• Leads the weekly release process as part of a release management team
• Escalate and manages release related issues through to resolution

WHO YOU ARE

• 7+ years in incident management, operations, or technical support experience
• Able to effectively communicate critical issue status (both verbally and written) to executive staff, go to market teams, and other involved parties
• Are able to effectively build and maintain relationships with key stakeholders across the business
• Ability to lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience leading technical incidents and driving them to resolution, whether as part of an on-call team or as an incident manager
• A strong technical background and experience with specific tools for reporting, documentation, and observability (Jira, Confluence, Datadog, or the equivalent)
• A good foundational understanding of release management concepts, DevOps, and SRE
• You have a high degree of operational excellence, use data-driven decision-making to minimize risk, and love building and managing against reports and data

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $150,000/year with an expected On Target Earnings (OTE) between $145,000 and $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

The AV Associate is responsible for the day-to-day setup, operation, and maintenance of audiovisual equipment to ensure seamless business operations. This onsite role provides essential technical assistance for meetings, executive presentations, and corporate events, ensuring that all conference room technology, event spaces and video conferencing platforms remain reliable and user-friendly. You will also assist in troubleshooting and collaborate with the Service Desk team and AV engineers to support our global AV infrastructure. This is an in-office position, with discretionary work from home by the manager.

WHAT YOU'LL DO

• Provide technical support to the organization for AV infrastructure-related issues
• Perform preventive and corrective maintenance on Conference Rooms and event space systems
• Set up, test, and operate AV equipment for meetings, conferences, presentations, and events
• Assist in creation and reviewing of maintenance schedules, troubleshooting guides, and runbooks for AV equipment
• Collaborate with stakeholders to understand their AV needs and requirements for events and meetings
• Assist with developing system schematics, drawings, and documentation
• Manage AV-related tickets and the AV calendar
• Maintain and organize AV equipment inventory
• Assist with the installation and configuration of AV equipment, including displays, audio systems, control systems, and video conferencing solutions
• Perform system testing, calibration, and optimization to achieve optimal performance and user experience
• Stay at the forefront of AV technology advancements, continuously learning about new products, solutions, and industry trends
• Some travel may be required.

WHO YOU ARE

• Associate’s or Bachelor’s degree in Audio-Visual Technology, Media Production, IT, or related field (or equivalent experience)
• 2–3 years of experience supporting AV systems and live events
• Knowledge of AV technologies, including control systems, networking and digital signal processing and video/audio transport using Q-sys, Extron, Biamp, and Crestron
• Experience with UCC Platforms such as Zoom, Google Meet, and Streaming platforms such as Riverside and Goldcast
• Experience with video production switchers and digital audio consoles
• Understanding of Networked AV protocols such as Dante, AVover IP and NDI
• Exceptional problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex technical issues
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including technical and non-technical audiences

Bonus: 

• Certifications: CTS  (Certified Technology Specialist ) certification or equivalent is strongly preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $76,900 and $96,000/year with an expected On Target Earnings (OTE) between $85,400 and $106,700/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

WHAT YOU'LL DO

Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).

Responsibilities:

• Provide IT technical support to employees in-person and remotely
• Troubleshoot hardware and software issues, supporting our Mac endpoint deployment
• Provide In-office AV support managing conference room equipment and supporting live events
• While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift
• Support account provisioning and de-provisioning via Okta and Google Workspace
• Supporting new employee onboarding sessions
• Write knowledge base how-to articles to support and educate employees
• Manage our deployed computers, and mobile devices via Kandji and Google MDM
• Manage the procurement of IT hardware and software
• Basic troubleshooting of wired and wireless networks

WHO YOU ARE

• 3-5 years of providing technical support
• A self-starter ability to multitask, prioritize issues based on severity and work independently
• Maintains high attention to detail and follows a task to completion
• Approach users' issues with empathy
• Ability to communicate clearly with users directly via email, chat, and video conferencing
• Demonstrate excellent writing skills
• Ability to troubleshoot and administer Apple computers and mobile devices
• Basic understanding of wired and wireless networks
• Experience with Google Meet and Zoom device configuration and troubleshooting

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $79,000/year with an expected On Target Earnings (OTE) between $79,000 and $87,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. 

WHAT YOU'LL DO

Do you enjoy working on complex data-intensive products? Come join our quickly growing Engineering team to help design, improve and scale Braze's self-learning (reinforcement learning) AI platform.

Key job responsibilities: 

• Use robust software engineering best practices to design, implement, and improve modular components in Decisioning Studio: a reinforcement learning-based marketing personalization product.
• Work closely with other teams (e.g., UI/UX, Product, Applied Science, Implementation) to create scalable and robust product components
• Apply your extensive knowledge of TypeScript, React, and their ecosystem to build a clean, reliable, and extensible user interface for the web
• Influence Braze’s product strategy and roadmap
• Support teams implementing Decisioning Studio for customers to ensure their success

WHO YOU ARE

• Exceptional coder: you write clean code and you care about good design and development best practices 
• Tinkerer: you regularly explore and learn new technologies and methods
• Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
• Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
• Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
• Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

#LI-Hybrid

WHAT YOU'LL DO

• Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
• Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components 
• Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
• Influence Braze’s product strategy and roadmap
• Support teams implementing Braze for customers to ensure their success
• Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

• Exceptional coder: you write clean code and you care about good design and development best practices
• Tinkerer: you regularly explore and learn new technologies and methods
• Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
• Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
• Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
• Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

• Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
• Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components 
• Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
• Influence Braze’s product strategy and roadmap
• Support teams implementing Braze for customers to ensure their success
• Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

• Exceptional coder: you write clean code and you care about good design and development best practices
• Tinkerer: you regularly explore and learn new technologies and methods
• Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
• Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
• Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
• Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

• Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
• Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components 
• Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
• Influence Braze’s product strategy and roadmap
• Support teams implementing Braze for customers to ensure their success
• Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

• Exceptional coder: you write clean code and you care about good design and development best practices
• Tinkerer: you regularly explore and learn new technologies and methods
• Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
• Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
• Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
• Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

• Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
• Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components 
• Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
• Influence Braze’s product strategy and roadmap
• Support teams implementing Braze for customers to ensure their success
• Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

• Exceptional coder: you write clean code and you care about good design and development best practices
• Tinkerer: you regularly explore and learn new technologies and methods
• Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
• Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
• Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
• Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We’re looking for a Senior Staff engineer to help lead our Infrastructure division. We own the infrastructure that supports massive scale-processing more than a trillion jobs daily. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

• Leadership in our Infrastructure division and broader engineering team
• Design, build, and operate the architecture that power Braze’s systems at massive scale
• Long term planning and execution. Definition critical visions for our systems, gaining buy-in, and delivering
• Cross-organization partnership. Working with engineering teams to leverage our infrastructure and launch products to massive scale
• Own the quality of our architecture decisions. Partner on design of systems across multiple teams and own the outcomes
• Work at the intersection of process, technology, and people
• Own and deliver solutions that are satisfy compliance requirements

WHO YOU ARE

• 10+ years of high scaled distributed systems development or platform/infrastructure experience
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
• You are a technical practitioner but a people leader - you can scale your leverage through process, collaboration, and software
• You have experience leading infrastructure or infrastructure-adjacent teams (either as a tech lead, or a manager) in a high scale system

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

• 5+ years of relevant experience as a manager with a strong track record of success
• Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
• Proven track record of architecting and driving significant technical initiatives for large-scale platforms
• Calm, patient, considerate, compassionate, supportive, and inspiring leader
• A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
• Experience with agile processes and tools
• Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

• 5+ years of relevant experience as a manager with a strong track record of success
• Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
• Proven track record of architecting and driving significant technical initiatives for large-scale platforms
• Calm, patient, considerate, compassionate, supportive, and inspiring leader
• A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
• Experience with agile processes and tools
• Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

• 5+ years of relevant experience as a manager with a strong track record of success
• Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
• Proven track record of architecting and driving significant technical initiatives for large-scale platforms
• Calm, patient, considerate, compassionate, supportive, and inspiring leader
• A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
• Experience with agile processes and tools
• Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

• 5+ years of relevant experience as a manager with a strong track record of success
• Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
• Proven track record of architecting and driving significant technical initiatives for large-scale platforms
• Calm, patient, considerate, compassionate, supportive, and inspiring leader
• A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
• Experience with agile processes and tools
• Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

The Platform Engineering Manager leads a team of highly skilled engineers tasked with building and managing a robust, automated platform that abstracts infrastructure complexities and enables seamless application deployment and operations. This role combines technical leadership, engineering management, and product management expertise to deliver platform services that align with organizational needs and provide exceptional value to internal customers.

This manager is responsible for defining and executing a vision for platform services as products, including gathering requirements, prioritizing work based on business value, and ensuring adoption and satisfaction among engineering teams. Collaboration with Site Reliability Engineering (SRE) is critical to embedding reliability practices and achieving operational excellence.

This role is ideal for a leader who thrives at the intersection of engineering and product management, excelling in empowering teams to build platform services that are reliable, scalable, and impactful. By combining technical expertise, product ownership, and strong leadership, the Platform Engineering Manager ensures that the team drives innovation and accelerates the organization’s ability to deliver exceptional outcomes.

Main responsibilities:

1. Leadership and People Management:

   • Build, mentor, and grow a high-performing team of platform engineers (Platform Software Engineers and Platform Infrastructure Engineers)

   • Foster an inclusive and collaborative culture where engineers thrive and are empowered to innovate

   • Conduct regular 1:1s, performance reviews, and career development planning to support team member growth and engagement

2. Product Management for Platform Services:

   • Define platform services as products with clear business value, user personas, and success metrics

   • Engage with internal engineering teams (users of the platform) to gather requirements and feedback

   • Prioritize features and initiatives based on business impact, user needs, and technical feasibility

   • Develop roadmaps for platform products, ensuring alignment with organizational goals and the overall Infrastructure vision

   • Communicate the value of platform services to stakeholders, driving adoption and ensuring satisfaction

3. Technical Strategy and Decision-Making:

   • Provide technical leadership to guide architectural decisions, scalability strategies, and system design

   • Lead trade-off discussions between reliability, scalability, and feature development to balance short- and long-term goals

   • Advocate for best practices in platform engineering, including automation, observability, and secure design principles

4. Collaboration with SREs:

   • Partner closely with SRE leadership and embedded SREs to ensure platform reliability aligns with Service Level Objectives (SLOs) and error budgets

   • Collaborate on monitoring, alerting, and proactive system health initiatives to reduce downtime and enhance stability

   • Ensure a seamless partnership between platform engineers and SREs to drive a culture of operational excellence

5. Operational Excellence:

   • Implement and advocate for processes that reduce operational toil and increase team efficiency

   • Lead incident management efforts, including response coordination and post-mortem reviews, to improve reliability

   • Ensure all platform services meet high availability, fault tolerance, and security standards

6. Execution and Delivery:

   • Manage multiple concurrent projects using sound project management principles to ensure timely delivery

   • Establish and track success metrics, milestones, and timelines for team initiatives

   • Drive a continuous improvement mindset within the team, iterating on processes and platform capabilities

WHO YOU ARE

Experience:

• 5-7+ years in platform engineering, DevOps, or a related field with increasing responsibility

• Demonstrated experience managing and mentoring engineering teams, fostering a culture of collaboration and excellence

• Strong track record of owning and delivering platform services that drive significant business value

• Hands-on experience with building and scaling internal platforms, ideally with Kubernetes, cloud infrastructure (AWS/GCP/Azure), and CI/CD pipelines

Skills:

• Strong product management capabilities, including gathering requirements, defining user stories, and managing feature prioritization

• Exceptional technical skills, with expertise in platform engineering principles, automation, and infrastructure-as-code (e.g., Terraform)

• Ability to effectively prioritize workstreams based on business value and technical feasibility

• Excellent project management skills, with the ability to balance competing priorities and deliver high-impact results

Collaboration:

• Exceptional cross-functional collaboration and relationship-building skills, with a focus on alignment across engineering, leadership, and internal stakeholders

• Comfortable working with SREs and other engineering functions to achieve shared reliability and operational goals

• Strong communicator, capable of articulating complex ideas and decisions clearly to both technical and non-technical audiences

Mindset:

• Product-first mindset: passionate about building internal tools and services that deliver exceptional value to their users

• High level of ownership and accountability, with a commitment to quality and operational excellence

• Forward-thinking and innovative, always seeking ways to improve platform capabilities and developer experience

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU’LL DO

We’re looking for a Senior Software Engineer to join our Content Cards team, which is focused on transforming in-product surfaces into dynamic, personalized experiences that adapt to user behavior in real time.

We build the systems that power in-app engagement across customers’ websites and applications—covering message definition, composition, targeting, delivery semantics, and analytics—along with a feature-rich dashboard that lets brands and UX teams seamlessly manage in-product messaging experiences inside their products.

As a senior engineer on the team, you will build new capabilities, improve reliability and performance, and help guide key architectural decisions as we scale. You’ll help drive ambitious initiatives that expand what customers can build on high-value surfaces, unlock new ways to present and orchestrate content, and strengthen platform foundations that accelerate future innovation across in-product channels.

We value engineers who consistently raise the bar through strong technical leadership, thoughtful system design, and clear communication.

WHO YOU ARE

• 5+ years of full-stack development experience
• An experienced technical leader with a track record of driving complex projects from ambiguity to delivery
• Strong understanding of system design, data structures, and algorithms
• A self-starter with strong communication and organizational skills; experienced working in a team environment

Bonus:

• Professional experience building software at immense scale, especially customer-facing platforms with high reliability requirements
• Professional Experience with Ruby, Sidekiq, TypeScript/JavaScript, and React
• Experience with agile development processes

For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$153,815 - CA$277,431/year, with an expected On Target Earnings (OTE) between CA$172,000 - CA$308,400/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We're looking for a Senior Site Reliability Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.

You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your experience, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. As a Senior Site Reliability Engineer, you will specifically focus on the observability, scalability, and reliability strategy aspects of every project.

Specific examples of what this translates to:

• Solve live performance and reliability issues and prevent their recurrence
• Write and review code, educating engineers and building a culture of reliability
• Practice sustainable incident response and blameless postmortems
• Define and enable standards for monitoring, reliability, and performance
• Bridge the gap between infrastructure and platform engineering teams
• Support and improve services by planning for scale and reliability
• Guide junior engineers in SRE best practices, software engineering, and agile project leadership

WHO YOU ARE

• Bachelor’s in Computer Science, Software Engineering, or a related STEM field
• Five (5) years of experience in any role/occupation/position involving software engineering or site reliability engineering
• Experience must include:
• Using distributed systems to deploy and monitor live applications such as Kubernetes or Docker Swarm
• Working with alerting software (Sentry, Datadog, and/or PagerDuty)
• Utilizing programming languages (Java, Kotlin, and/or Ruby) to understand and contribute to the codebase
• Storing data in relational and non-relational databases such as Postgres and MongoDb
• Data streaming or queuing systems to build data pipelines with technologies like Kafka, Sidekiq or SQS and SNS
• Leveraging continuous integration tools such as Jenkins or Buildkite
• Collaborating with engineers through pull requests and code reviews in version control software such as GitHub or GitLab

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We're looking for a Senior Site Reliability Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.

You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your experience, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. As a Senior Site Reliability Engineer, you will specifically focus on the observability, scalability, and reliability strategy aspects of every project.

Specific examples of what this translates to:

• Solve live performance and reliability issues and prevent their recurrence
• Write and review code, educating engineers and building a culture of reliability
• Practice sustainable incident response and blameless postmortems
• Define and enable standards for monitoring, reliability, and performance
• Bridge the gap between infrastructure and platform engineering teams
• Support and improve services by planning for scale and reliability
• Guide junior engineers in SRE best practices, software engineering, and agile project leadership

WHO YOU ARE

• Bachelor’s in Computer Science, Software Engineering, or a related STEM field
• Five (5) years of experience in any role/occupation/position involving software engineering or site reliability engineering
• Experience must include:
• Using distributed systems to deploy and monitor live applications such as Kubernetes or Docker Swarm
• Working with alerting software (Sentry, Datadog, and/or PagerDuty)
• Utilizing programming languages (Java, Kotlin, and/or Ruby) to understand and contribute to the codebase
• Storing data in relational and non-relational databases such as Postgres and MongoDb
• Data streaming or queuing systems to build data pipelines with technologies like Kafka, Sidekiq or SQS and SNS
• Leveraging continuous integration tools such as Jenkins or Buildkite
• Collaborating with engineers through pull requests and code reviews in version control software such as GitHub or GitLab

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We're looking for a Senior Site Reliability Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.

You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your experience, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. As a Senior Site Reliability Engineer, you will specifically focus on the observability, scalability, and reliability strategy aspects of every project.

Specific examples of what this translates to:

• Solve live performance and reliability issues and prevent their recurrence
• Write and review code, educating engineers and building a culture of reliability
• Practice sustainable incident response and blameless postmortems
• Define and enable standards for monitoring, reliability, and performance
• Bridge the gap between infrastructure and platform engineering teams
• Support and improve services by planning for scale and reliability
• Guide junior engineers in SRE best practices, software engineering, and agile project leadership

WHO YOU ARE

• Bachelor’s in Computer Science, Software Engineering, or a related STEM field
• Five (5) years of experience in any role/occupation/position involving software engineering or site reliability engineering
• Experience must include:
• Using distributed systems to deploy and monitor live applications such as Kubernetes or Docker Swarm
• Working with alerting software (Sentry, Datadog, and/or PagerDuty)
• Utilizing programming languages (Java, Kotlin, and/or Ruby) to understand and contribute to the codebase
• Storing data in relational and non-relational databases such as Postgres and MongoDb
• Data streaming or queuing systems to build data pipelines with technologies like Kafka, Sidekiq or SQS and SNS
• Leveraging continuous integration tools such as Jenkins or Buildkite
• Collaborating with engineers through pull requests and code reviews in version control software such as GitHub or GitLab

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

• Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
• Own the maintenance, configuration, availability, and business continuity of core IT services
• Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
• Identify recurring issues, define corrective actions, and implement long-term solutions
• Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
• Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
• Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
• Serve as Tier 3 support for macOS, hardware, and network-related issues
• Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
• Create and maintain IT documentation and contribute to the Knowledge Base
• Manage vendor relationships for IT services and tools
• Investigate and remediate security-related issues across Gmail, Slack, and Okta
• Mentor team members and promote IT best practices across the organization

WHO YOU ARE

• A hands-on problem solver who takes ownership and strives for operational excellence
• Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
• Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
• Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
• Comfortable using tools such as Jira, Git, and GAM
• Demonstrated experience designing, implementing, and improving IT services
• Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
• Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
• Excellent written and verbal communication skills
• Strong networking fundamentals, including familiarity with the OSI model
• Familiar with software development lifecycle principles

Bonus Qualifications:

• ITIL Foundation (or higher) certification
• Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $113,700-$133,700/year, with an expected On Target Earnings (OTE) between $126,300-$148,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

• Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
• Own the maintenance, configuration, availability, and business continuity of core IT services
• Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
• Identify recurring issues, define corrective actions, and implement long-term solutions
• Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
• Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
• Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
• Serve as Tier 3 support for macOS, hardware, and network-related issues
• Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
• Create and maintain IT documentation and contribute to the Knowledge Base
• Manage vendor relationships for IT services and tools
• Investigate and remediate security-related issues across Gmail, Slack, and Okta
• Mentor team members and promote IT best practices across the organization

WHO YOU ARE

• A hands-on problem solver who takes ownership and strives for operational excellence
• Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
• Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
• Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
• Comfortable using tools such as Jira, Git, and GAM
• Demonstrated experience designing, implementing, and improving IT services
• Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
• Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
• Excellent written and verbal communication skills
• Strong networking fundamentals, including familiarity with the OSI model
• Familiar with software development lifecycle principles

Bonus Qualifications:

• ITIL Foundation (or higher) certification
• Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,800-$122,100/year, with an expected On Target Earnings (OTE) between $115,300-$135,700/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

• Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
• Own the maintenance, configuration, availability, and business continuity of core IT services
• Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
• Identify recurring issues, define corrective actions, and implement long-term solutions
• Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
• Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
• Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
• Serve as Tier 3 support for macOS, hardware, and network-related issues
• Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
• Create and maintain IT documentation and contribute to the Knowledge Base
• Manage vendor relationships for IT services and tools
• Investigate and remediate security-related issues across Gmail, Slack, and Okta
• Mentor team members and promote IT best practices across the organization

WHO YOU ARE

• A hands-on problem solver who takes ownership and strives for operational excellence
• Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
• Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
• Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
• Comfortable using tools such as Jira, Git, and GAM
• Demonstrated experience designing, implementing, and improving IT services
• Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
• Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
• Excellent written and verbal communication skills
• Strong networking fundamentals, including familiarity with the OSI model
• Familiar with software development lifecycle principles

Bonus Qualifications:

• ITIL Foundation (or higher) certification
• Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,700-$127,900/year, with an expected On Target Earnings (OTE) between $120,800-$142,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

Join the AI Platform team at Braze to build and scale BrazeAI Decisioning Studio - a reinforcement learning platform at the forefront of AI Decisioning. The platform runs continuous experimentation and personalizes customer engagement at the individual level, helping brands move from rule-based campaigns to autonomous, self-optimizing interactions. You'll work at the intersection of cloud-native infrastructure, data-intensive systems, and machine learning in production.

Main responsibilities:

• Build and maintain critical services and subsystems on our AI platform, balancing performance with cost-effective operations
• Implement cloud-native solutions that ensure reliability, scalability, and fault tolerance
• Troubleshoot production incidents end-to-end, going deep to identify root causes and implement durable fixes
• Contribute to observability practices using Sentry and Datadog to proactively detect issues and minimize downtime
• Collaborate with data scientists, ML engineers, and product teams to translate real-world use cases into platform capabilities
• Improve developer experience by streamlining workflows, enhancing tooling, and supporting MLOps best practices

Tech stack:

• Core Data & ML: Python, Ibis, FastAPI, Dataproc (Spark), SQL, BigQuery, MLflow, Streamlit
• Platform & Infrastructure: Google Cloud Platform, AWS, Kubernetes, Helm, Terraform
• Workflows & Orchestration: Airflow, RabbitMQ, Celery
• CI/CD: GitHub Actions, Jenkins
• Observability: Sentry, Datadog

Why this role:

• Production ML at scale: no toy datasets or notebook demos; you’re building infrastructure that powers real AI workloads
• Engineering rigor: unit and integration tests, modular design, CI/CD, pair programming, and code reviews are how we work, not aspirations
• Learn continuously: deep exposure to ML system architecture, end-to-end ML workflows, and reinforcement learning systems

WHO YOU ARE

• 2-4 years of experience in platform engineering, infrastructure, or a related backend role
• Solid understanding of platform architecture, particularly in ML or data-intensive environments
• Hands-on experience with Kubernetes and cloud infrastructure (GCP preferred)
• Ability to troubleshoot complex distributed systems under pressure
• Writes clean, modular code with a focus on testable APIs and maintainable design
• Experience working with AI coding assistants. Understands effective prompting strategies and can articulate when these tools add value versus when they're not appropriate
• Clear communicator who can work across technical and non-technical stakeholders
• Proactive problem solver who identifies issues and works around obstacles without waiting for direction

For candidates based in Ontario, the pay range for this position at the start of employment is expected to be between CA$125,280 and CA$235,736/year with an expected On Target Earnings (OTE) between CA$139,200 and CA$258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

• Partner with Braze’s engineering teams on:
• Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner
• Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
• Make monitoring and alerting alerts on symptoms and not on outages
• Ensure that Braze meets our strict enterprise-grade SLAs with customers
• Develop Braze’s internal platform infrastructure:
• Create Infrastructure as code using Chef, Terraform, and Kubernetes
• Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
• Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

• 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
• Have an urge to collaborate, document, and deliver quickly
• Collaborating across the global remote teams, often working asynchronously
• Document everything so you don't need to learn the same thing (or plan the same work) twice
• Delivering fast to delight our customers - even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Know your way around Linux and Unix Shell.
• Have strong programming skills - Ruby and/or Go preferred
• Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
• Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

• Partner with Braze’s engineering teams on:
• Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner
• Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
• Make monitoring and alerting alerts on symptoms and not on outages
• Ensure that Braze meets our strict enterprise-grade SLAs with customers
• Develop Braze’s internal platform infrastructure:
• Create Infrastructure as code using Chef, Terraform, and Kubernetes
• Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
• Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

• 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
• Have an urge to collaborate, document, and deliver quickly
• Collaborating across the global remote teams, often working asynchronously
• Document everything so you don't need to learn the same thing (or plan the same work) twice
• Delivering fast to delight our customers - even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Know your way around Linux and Unix Shell.
• Have strong programming skills - Ruby and/or Go preferred
• Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
• Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

• Partner with Braze’s engineering teams on:
• Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner
• Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
• Make monitoring and alerting alerts on symptoms and not on outages
• Ensure that Braze meets our strict enterprise-grade SLAs with customers
• Develop Braze’s internal platform infrastructure:
• Create Infrastructure as code using Chef, Terraform, and Kubernetes
• Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
• Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

• 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
• Have an urge to collaborate, document, and deliver quickly
• Collaborating across the global remote teams, often working asynchronously
• Document everything so you don't need to learn the same thing (or plan the same work) twice
• Delivering fast to delight our customers - even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Know your way around Linux and Unix Shell.
• Have strong programming skills - Ruby and/or Go preferred
• Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
• Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

• Partner with Braze’s engineering teams on:
• Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner
• Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
• Make monitoring and alerting alerts on symptoms and not on outages
• Ensure that Braze meets our strict enterprise-grade SLAs with customers
• Develop Braze’s internal platform infrastructure:
• Create Infrastructure as code using Chef, Terraform, and Kubernetes
• Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
• Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

• 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
• Have an urge to collaborate, document, and deliver quickly
• Collaborating across the global remote teams, often working asynchronously
• Document everything so you don't need to learn the same thing (or plan the same work) twice
• Delivering fast to delight our customers - even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Know your way around Linux and Unix Shell.
• Have strong programming skills - Ruby and/or Go preferred
• Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
• Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU’LL DO

We are looking for a Senior Software Engineer to join our Cloud Data Ingestion & Transformation (CDIT) team. This team is vital to Braze's growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers' success and the company's growth.

WHO YOU ARE

• 6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences
• Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy
• Strong understanding of design, data structures, and algorithms
• A self-starter with great communication and organizational skills who has worked in an agile team environment before
• Willingness to learn the technologies required to deliver what customers need
• Bonus points:
  • Professional experience building software at scale, handling high volumes of data and traffic
  • Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ
  • Professional experience with Ruby on Rails, Python/Django, React, Snowflake, microservice architecture, and distributed systems
  • Familiarity with modern data warehousing, BI, and analytics
  • Experience with agile processes
  • A passion for incrementally delivering high-quality software which delights customers

#LI-Hybrid

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

• Develop Braze’s embedded frameworks that enable large-scale distributed processing
• Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
• Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
• Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
• Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
• Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

• 5+ years of distributed systems development or platform/infrastructure experience
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
• Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Experienced in working on large-scale API-driven systems
• Experienced in application and systems observability
• Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
• Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
• Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

• Develop Braze’s embedded frameworks that enable large-scale distributed processing
• Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
• Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
• Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
• Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
• Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

• 5+ years of distributed systems development or platform/infrastructure experience
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
• Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Experienced in working on large-scale API-driven systems
• Experienced in application and systems observability
• Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
• Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
• Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

• Develop Braze’s embedded frameworks that enable large-scale distributed processing
• Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
• Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
• Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
• Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
• Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

• 5+ years of distributed systems development or platform/infrastructure experience
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
• Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Experienced in working on large-scale API-driven systems
• Experienced in application and systems observability
• Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
• Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
• Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

• Develop Braze’s embedded frameworks that enable large-scale distributed processing
• Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
• Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
• Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
• Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
• Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

• 5+ years of distributed systems development or platform/infrastructure experience
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
• Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Experienced in working on large-scale API-driven systems
• Experienced in application and systems observability
• Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
• Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
• Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

• Develop Braze’s embedded frameworks that enable large-scale distributed processing
• Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
• Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
• Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
• Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
• Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

• 5+ years of distributed systems development or platform/infrastructure experience
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
• Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Experienced in working on large-scale API-driven systems
• Experienced in application and systems observability
• Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
• Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
• Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

• Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
• Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
• Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
• Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
• Performing threat modeling for new cloud technologies and patterns adopted across engineering
• Contributing directly to incident response, cloud forensics, and run-time security investigations
• Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
• Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
• Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
• Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

• 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
• Demonstrable, expert level skills in modern enterprise networking
• Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
• Strong understanding of GCP security, with Azure familiarity as a plus
• Significant experience with self-managed Kubernetes/K8’s
• Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
• Proven track record as an incident responder in cloud environments
• Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
• Deep operational experience with IAM, RBAC, and integrations with external identity providers
• Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
• Strong Python skills for automation and SOAR workflows
• Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
• Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
• Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
• Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

• Hands-on experience securing large-scale, high-throughput distributed systems
• Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
• Experience managing or operating enterprise-scale CSPM programs
• Experience contributing to SOAR pipelines or building automated remediation systems
• Prior experience in the SaaS space
• Contributions to open-source cloud or security projects
• Published research, CVEs, conference talks, or community-led cloud security work
• Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

• Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
• Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
• Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
• Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
• Performing threat modeling for new cloud technologies and patterns adopted across engineering
• Contributing directly to incident response, cloud forensics, and run-time security investigations
• Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
• Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
• Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
• Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

• 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
• Demonstrable, expert level skills in modern enterprise networking
• Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
• Strong understanding of GCP security, with Azure familiarity as a plus
• Significant experience with self-managed Kubernetes/K8’s
• Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
• Proven track record as an incident responder in cloud environments
• Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
• Deep operational experience with IAM, RBAC, and integrations with external identity providers
• Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
• Strong Python skills for automation and SOAR workflows
• Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
• Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
• Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
• Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

• Hands-on experience securing large-scale, high-throughput distributed systems
• Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
• Experience managing or operating enterprise-scale CSPM programs
• Experience contributing to SOAR pipelines or building automated remediation systems
• Prior experience in the SaaS space
• Contributions to open-source cloud or security projects
• Published research, CVEs, conference talks, or community-led cloud security work
• Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

• Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
• Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
• Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
• Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
• Performing threat modeling for new cloud technologies and patterns adopted across engineering
• Contributing directly to incident response, cloud forensics, and run-time security investigations
• Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
• Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
• Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
• Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

• 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
• Demonstrable, expert level skills in modern enterprise networking
• Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
• Strong understanding of GCP security, with Azure familiarity as a plus
• Significant experience with self-managed Kubernetes/K8’s
• Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
• Proven track record as an incident responder in cloud environments
• Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
• Deep operational experience with IAM, RBAC, and integrations with external identity providers
• Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
• Strong Python skills for automation and SOAR workflows
• Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
• Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
• Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
• Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

• Hands-on experience securing large-scale, high-throughput distributed systems
• Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
• Experience managing or operating enterprise-scale CSPM programs
• Experience contributing to SOAR pipelines or building automated remediation systems
• Prior experience in the SaaS space
• Contributions to open-source cloud or security projects
• Published research, CVEs, conference talks, or community-led cloud security work
• Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

• Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
• Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
• Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
• Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
• Performing threat modeling for new cloud technologies and patterns adopted across engineering
• Contributing directly to incident response, cloud forensics, and run-time security investigations
• Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
• Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
• Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
• Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

• 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
• Demonstrable, expert level skills in modern enterprise networking
• Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
• Strong understanding of GCP security, with Azure familiarity as a plus
• Significant experience with self-managed Kubernetes/K8’s
• Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
• Proven track record as an incident responder in cloud environments
• Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
• Deep operational experience with IAM, RBAC, and integrations with external identity providers
• Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
• Strong Python skills for automation and SOAR workflows
• Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
• Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
• Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
• Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

• Hands-on experience securing large-scale, high-throughput distributed systems
• Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
• Experience managing or operating enterprise-scale CSPM programs
• Experience contributing to SOAR pipelines or building automated remediation systems
• Prior experience in the SaaS space
• Contributions to open-source cloud or security projects
• Published research, CVEs, conference talks, or community-led cloud security work
• Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid