Braze
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
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Account Executive, Emerging Enterprise, Financial Services
Share this job
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Account Executive, Emerging Enterprise, Financial Services
Share this job
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Director of Emerging Enterprise, General Business, New Business
Share this job
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT WE'RE LOOKING FOR
This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We are looking for a high-energy Sales Director to lead a team of Emerging Enterprise Account Executives at Braze whose sole focus is winning new logos. The ideal candidate will have at least 5 years of successful experience leading and developing a team of Emerging Enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market.
Your team will focus exclusively on hunting and winning net-new logos. You should have experience building and leading outbound pipeline generation, strategizing on how to accelerate deals, and coaching reps to lead with value when navigating highly competitive deals. As a front-line leader whose team sells into companies across multiple industries, you should have strong business acumen and be ready to prepare for, and participate directly in, prospect-facing engagements to drive deals across the finish line.
Your leadership will have a direct impact on Braze's growth, the development of your team, and our ability to bring new customers onto the platform.
WHO YOU ARE
- Minimum of 10 years of proven experience within Sales
- At least 5 years of experience managing a team of Emerging Enterprise sales executives
- A proven ability to recruit, retain, inspire, and develop top talent
- Able to work cross-functionally with Business Development, Marketing, and Sales Operations
- Outstanding verbal, written, and stand-up presentation skills
- Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles
- Up-to-date on digital and application trends, especially in the mobile space
- Prior experience in selling to the Marketing, Product, and Engineering teams is a plus
- Prior experience selling Mobile or Marketing Technology is a strong plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $232,000/year, with an expected On Target Earnings (OTE) between $316,000 and $474,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Director of Emerging Enterprise, General Business, New Business
Share this job
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT WE'RE LOOKING FOR
This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We are looking for a high-energy Sales Director to lead a team of Emerging Enterprise Account Executives at Braze whose sole focus is winning new logos. The ideal candidate will have at least 5 years of successful experience leading and developing a team of Emerging Enterprise sellers in a high-growth, rapidly evolving, and dynamically competitive market.
Your team will focus exclusively on hunting and winning net-new logos. You should have experience building and leading outbound pipeline generation, strategizing on how to accelerate deals, and coaching reps to lead with value when navigating highly competitive deals. As a front-line leader whose team sells into companies across multiple industries, you should have strong business acumen and be ready to prepare for, and participate directly in, prospect-facing engagements to drive deals across the finish line.
Your leadership will have a direct impact on Braze's growth, the development of your team, and our ability to bring new customers onto the platform.
WHO YOU ARE
- Minimum of 10 years of proven experience within Sales
- At least 5 years of experience managing a team of Emerging Enterprise sales executives
- A proven ability to recruit, retain, inspire, and develop top talent
- Able to work cross-functionally with Business Development, Marketing, and Sales Operations
- Outstanding verbal, written, and stand-up presentation skills
- Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles
- Up-to-date on digital and application trends, especially in the mobile space
- Prior experience in selling to the Marketing, Product, and Engineering teams is a plus
- Prior experience selling Mobile or Marketing Technology is a strong plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $221,000/year, with an expected On Target Earnings (OTE) between $300,000 and $449,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The CX Operations Insights Lead will serve as a critical Individual Contributor bridging the gap between data-driven operational metrics and resource allocation across the entire Customer Experience (CX) department. Reporting to the Senior Director of CX Operations, this role acts as a strategic architect focusing on two primary pillars: Headcount Capacity Planning and broad Insights & Analytics.
While our Resource Management team handles tactical resourcing for projects within Certinia PSA, this role will step back to look at the broader picture. You will be responsible for forecasting and headcount modeling for all CX teams, including those not currently utilizing Certinia, such as Customer Support and Customer Success. Beyond capacity planning, you will drive high-visibility analytics initiatives with a heavy emphasis on workflow automation, ensuring our CX leadership have the insights needed for their key business reviews. As an L5 Lead, you will also act as a mentor to more junior ICs within the team and define cross-divisional objectives that add value at the broader business level.
What You’ll Do:
- Headcount Capacity Planning: Develop and own broader headcount models and forecasting across the entire CX department.
- Utilization & Growth Modeling: Forecast resource needs based on a deep understanding of utilization models, paired with future targets around company growth and revenue.
- Resource Management Alignment: Collaborate continuously with the Resource Management team to ensure high-level headcount forecasts align with the tactical resourcing executed within our Services PSA tooling.
- Liaise with FP&A: Partner with the Financial Planning & Analysis team to flex your headcount and utilization modeling with updates to revenue and growth targets, providing foundational data for executive-level business reviews and strategic resource allocation.
- High-Value Analytics & Reporting: Lead value-add analytics activities across the CX Operations team, owning the data delivery for various CX departmental OKR metrics, Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR), and Board decks.
- Data Automation: Streamline data processes and reporting mechanisms to enhance efficiency, continuously seeking ways to automate the generation of leadership reporting.
- Stakeholder Leadership: Act as a strategic partner to CX leadership, clearly presenting work updates and insights in internal leadership meetings without requiring management support.
- Mentorship: Serve as a Lead IC, creating space at the table through mentoring, coaching, and reviewing the work of junior analysts within the team
Who You Are & What You Have:
- Experience: 4+ years of proven experience in business intelligence, data analysis, business strategy, or a quantitative field, with specific and demonstrated experience in headcount modeling and capacity planning across large departments or organizations.
- Technical Proficiency: Strong reporting and dashboarding skills are required. You must be highly proficient in Google Sheets and Salesforce Reporting, have knowledge of using Looker and Snowflake SQL. You will have a gift for storytelling with data.
- Bonus Tools: Experience with Tableau or other BI tooling is highly beneficial. Similarly with Gainsight.
- Analytical Mindset: You are analytically driven, comfortable handling complex tabular datasets, and possess a strong problem-solving mindset focused on automation and iterative improvement. Using AI to help extract insights from your data will be second nature.
- AI Focussed: You fully understand and are able to exploit automation and AI technologies to introduce efficiencies across mundane tasks, while being acutely aware of their limitations. You will have demonstrable skills in tooling such as Gemini, Claude, OpenAI, Atlassian Rovo, Tray.ai, etc.
- Strategic Scope: You are comfortable working on loosely defined tasks and can synthesize complex utilization and revenue data into clear narratives for executive leadership.
- Collaboration & Communication: Excellent written and verbal communication skills. You forge and cultivate trusted long-term relationships and can seamlessly partner with both technical teams and senior business leaders, acting as a translator between them.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,500 and $121,500/year, with an expected On Target Earnings (OTE) between $115,000 and $135,00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The CX Operations Insights Lead will serve as a critical Individual Contributor bridging the gap between data-driven operational metrics and resource allocation across the entire Customer Experience (CX) department. Reporting to the Senior Director of CX Operations, this role acts as a strategic architect focusing on two primary pillars: Headcount Capacity Planning and broad Insights & Analytics.
While our Resource Management team handles tactical resourcing for projects within Certinia PSA, this role will step back to look at the broader picture. You will be responsible for forecasting and headcount modeling for all CX teams, including those not currently utilizing Certinia, such as Customer Support and Customer Success. Beyond capacity planning, you will drive high-visibility analytics initiatives with a heavy emphasis on workflow automation, ensuring our CX leadership have the insights needed for their key business reviews. As an L5 Lead, you will also act as a mentor to more junior ICs within the team and define cross-divisional objectives that add value at the broader business level.
What You’ll Do:
- Headcount Capacity Planning: Develop and own broader headcount models and forecasting across the entire CX department.
- Utilization & Growth Modeling: Forecast resource needs based on a deep understanding of utilization models, paired with future targets around company growth and revenue.
- Resource Management Alignment: Collaborate continuously with the Resource Management team to ensure high-level headcount forecasts align with the tactical resourcing executed within our Services PSA tooling.
- Liaise with FP&A: Partner with the Financial Planning & Analysis team to flex your headcount and utilization modeling with updates to revenue and growth targets, providing foundational data for executive-level business reviews and strategic resource allocation.
- High-Value Analytics & Reporting: Lead value-add analytics activities across the CX Operations team, owning the data delivery for various CX departmental OKR metrics, Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR), and Board decks.
- Data Automation: Streamline data processes and reporting mechanisms to enhance efficiency, continuously seeking ways to automate the generation of leadership reporting.
- Stakeholder Leadership: Act as a strategic partner to CX leadership, clearly presenting work updates and insights in internal leadership meetings without requiring management support.
- Mentorship: Serve as a Lead IC, creating space at the table through mentoring, coaching, and reviewing the work of junior analysts within the team
Who You Are & What You Have:
- Experience: 4+ years of proven experience in business intelligence, data analysis, business strategy, or a quantitative field, with specific and demonstrated experience in headcount modeling and capacity planning across large departments or organizations.
- Technical Proficiency: Strong reporting and dashboarding skills are required. You must be highly proficient in Google Sheets and Salesforce Reporting, have knowledge of using Looker and Snowflake SQL. You will have a gift for storytelling with data.
- Bonus Tools: Experience with Tableau or other BI tooling is highly beneficial. Similarly with Gainsight.
- Analytical Mindset: You are analytically driven, comfortable handling complex tabular datasets, and possess a strong problem-solving mindset focused on automation and iterative improvement. Using AI to help extract insights from your data will be second nature.
- AI Focussed: You fully understand and are able to exploit automation and AI technologies to introduce efficiencies across mundane tasks, while being acutely aware of their limitations. You will have demonstrable skills in tooling such as Gemini, Claude, OpenAI, Atlassian Rovo, Tray.ai, etc.
- Strategic Scope: You are comfortable working on loosely defined tasks and can synthesize complex utilization and revenue data into clear narratives for executive leadership.
- Collaboration & Communication: Excellent written and verbal communication skills. You forge and cultivate trusted long-term relationships and can seamlessly partner with both technical teams and senior business leaders, acting as a translator between them.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,500 and $121,500/year, with an expected On Target Earnings (OTE) between $115,000 and $135,00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO:
We are seeking a dynamic and experienced Senior Manager of Talent Acquisition Operations to design, implement, and optimize the infrastructure and processes that drive our global talent acquisition function. As a Senior Manager, you will act as a strategic partner to the TA leadership team and broader People team, focusing on process excellence, system optimization, and data integrity to enhance Braze’s talent strategy. You will be an expert in TA technology, compliance, and developing scalable, efficient processes. You are highly skilled in utilizing data to drive operational insights and solutions.
- Lead, mentor, and performance manage a team of 2+ direct reports (e.g., TA Generalists and Specialist), fostering a culture of operational excellence and continuous improvement.
- Own and optimize the end-to-end recruitment process, identifying areas for efficiency and standardization while ensuring a high-quality candidate and stakeholder experience.
- Serve as the primary system administrator and subject matter expert for all TA technology (e.g., ATS, CRM, assessment tools), including implementation, maintenance, and integration, in addition to acting as a steward for data integrity and system hygiene.
- Partner with the People Analytics team to design, develop, and deliver consistent reporting, dashboards, and metrics to provide strategic insights on TA performance, pipeline health, and process effectiveness to leadership.
- Collaborate with other people systems owners and primary users to execute a centralized data governance and system security strategy and process
- Ensure TA compliance, governance, and adherence to regulatory requirements across all hiring processes.
- Develop comprehensive strategies and guardrails for evaluating new TA software, ensuring that selections prioritize efficiency gains, include thorough market research and trial evaluations, and align with budgetary constraints with a special focus on AI.
- Manage and curate a centralized knowledge hub for software vendor contracts, agency agreements, and job board subscriptions, ensuring all documentation is current and complete.
- Provide continuous training and enablement for the team regarding system updates, new software, process revisions, and compensation program changes.
- Utilize both qualitative and quantitative research to pinpoint areas for growth, guide strategic choices, and evaluate results.
- Establish a high-performance recruiting ecosystem by developing and executing a transparent, strategic roadmap focused on improving systems, tools, and workflows to ensure long-term scalability and operational efficiency.
- Act as a solutions-oriented leader, taking a thoughtful and strategic approach to developing a business case for new tools and operational changes, evaluating risks, and presenting to executive stakeholders.
- Versatile in tailoring communication and style to a wide range of audiences including direct reports, TA and People Team leadership, and senior leaders and stakeholders.
- Exemplify and promote the Braze core values within both the TA and People Team.
WHO YOU ARE:
- 5+ years of experience in Talent Acquisition Operations or People Operations with proven experience leading major implementations and system overhauls.
- Proven experience leading and managing direct reports, such as coordinators, analysts, or operations specialists.
- Expertise in leveraging TA systems (Greenhouse, Workday, Looker or similar platforms) for configuration, maintenance, reporting, and integration.
- Strong organizational and time management skills and meticulous attention to detail.
- Ability to act as a strategic and consultative partner to senior leadership across the organization.
- Experience designing and implementing initiatives related to TA process improvement and operational efficiency.
- Proven ability to own and manage large-scale projects from start to finish with little supervision.
- Strong written and verbal English communication skills are essential.
- Role must be based in our Chicago, New York, or London office requiring hybrid in-office attendance.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO:
We are seeking a dynamic and experienced Senior Manager of Talent Acquisition Operations to design, implement, and optimize the infrastructure and processes that drive our global talent acquisition function. As a Senior Manager, you will act as a strategic partner to the TA leadership team and broader People team, focusing on process excellence, system optimization, and data integrity to enhance Braze’s talent strategy. You will be an expert in TA technology, compliance, and developing scalable, efficient processes. You are highly skilled in utilizing data to drive operational insights and solutions.
- Lead, mentor, and performance manage a team of 2+ direct reports (e.g., TA Generalists and Specialist), fostering a culture of operational excellence and continuous improvement.
- Own and optimize the end-to-end recruitment process, identifying areas for efficiency and standardization while ensuring a high-quality candidate and stakeholder experience.
- Serve as the primary system administrator and subject matter expert for all TA technology (e.g., ATS, CRM, assessment tools), including implementation, maintenance, and integration, in addition to acting as a steward for data integrity and system hygiene.
- Partner with the People Analytics team to design, develop, and deliver consistent reporting, dashboards, and metrics to provide strategic insights on TA performance, pipeline health, and process effectiveness to leadership.
- Collaborate with other people systems owners and primary users to execute a centralized data governance and system security strategy and process
- Ensure TA compliance, governance, and adherence to regulatory requirements across all hiring processes.
- Develop comprehensive strategies and guardrails for evaluating new TA software, ensuring that selections prioritize efficiency gains, include thorough market research and trial evaluations, and align with budgetary constraints with a special focus on AI.
- Manage and curate a centralized knowledge hub for software vendor contracts, agency agreements, and job board subscriptions, ensuring all documentation is current and complete.
- Provide continuous training and enablement for the team regarding system updates, new software, process revisions, and compensation program changes.
- Utilize both qualitative and quantitative research to pinpoint areas for growth, guide strategic choices, and evaluate results.
- Establish a high-performance recruiting ecosystem by developing and executing a transparent, strategic roadmap focused on improving systems, tools, and workflows to ensure long-term scalability and operational efficiency.
- Act as a solutions-oriented leader, taking a thoughtful and strategic approach to developing a business case for new tools and operational changes, evaluating risks, and presenting to executive stakeholders.
- Versatile in tailoring communication and style to a wide range of audiences including direct reports, TA and People Team leadership, and senior leaders and stakeholders.
- Exemplify and promote the Braze core values within both the TA and People Team.
WHO YOU ARE:
- 5+ years of experience in Talent Acquisition Operations or People Operations with proven experience leading major implementations and system overhauls.
- Proven experience leading and managing direct reports, such as coordinators, analysts, or operations specialists.
- Expertise in leveraging TA systems (Greenhouse, Workday, Looker or similar platforms) for configuration, maintenance, reporting, and integration.
- Strong organizational and time management skills and meticulous attention to detail.
- Ability to act as a strategic and consultative partner to senior leadership across the organization.
- Experience designing and implementing initiatives related to TA process improvement and operational efficiency.
- Proven ability to own and manage large-scale projects from start to finish with little supervision.
- Strong written and verbal English communication skills are essential.
- Role must be based in our Chicago, New York, or London office requiring hybrid in-office attendance.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $106,000 and $159,000/year, with an expected On Target Earnings (OTE) between $119,000 and $179,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO:
We are seeking a dynamic and experienced Senior Manager of Talent Acquisition Operations to design, implement, and optimize the infrastructure and processes that drive our global talent acquisition function. As a Senior Manager, you will act as a strategic partner to the TA leadership team and broader People team, focusing on process excellence, system optimization, and data integrity to enhance Braze’s talent strategy. You will be an expert in TA technology, compliance, and developing scalable, efficient processes. You are highly skilled in utilizing data to drive operational insights and solutions.
- Lead, mentor, and performance manage a team of 2+ direct reports (e.g., TA Generalists and Specialist), fostering a culture of operational excellence and continuous improvement.
- Own and optimize the end-to-end recruitment process, identifying areas for efficiency and standardization while ensuring a high-quality candidate and stakeholder experience.
- Serve as the primary system administrator and subject matter expert for all TA technology (e.g., ATS, CRM, assessment tools), including implementation, maintenance, and integration, in addition to acting as a steward for data integrity and system hygiene.
- Partner with the People Analytics team to design, develop, and deliver consistent reporting, dashboards, and metrics to provide strategic insights on TA performance, pipeline health, and process effectiveness to leadership.
- Collaborate with other people systems owners and primary users to execute a centralized data governance and system security strategy and process
- Ensure TA compliance, governance, and adherence to regulatory requirements across all hiring processes.
- Develop comprehensive strategies and guardrails for evaluating new TA software, ensuring that selections prioritize efficiency gains, include thorough market research and trial evaluations, and align with budgetary constraints with a special focus on AI.
- Manage and curate a centralized knowledge hub for software vendor contracts, agency agreements, and job board subscriptions, ensuring all documentation is current and complete.
- Provide continuous training and enablement for the team regarding system updates, new software, process revisions, and compensation program changes.
- Utilize both qualitative and quantitative research to pinpoint areas for growth, guide strategic choices, and evaluate results.
- Establish a high-performance recruiting ecosystem by developing and executing a transparent, strategic roadmap focused on improving systems, tools, and workflows to ensure long-term scalability and operational efficiency.
- Act as a solutions-oriented leader, taking a thoughtful and strategic approach to developing a business case for new tools and operational changes, evaluating risks, and presenting to executive stakeholders.
- Versatile in tailoring communication and style to a wide range of audiences including direct reports, TA and People Team leadership, and senior leaders and stakeholders.
- Exemplify and promote the Braze core values within both the TA and People Team.
WHO YOU ARE:
- 5+ years of experience in Talent Acquisition Operations or People Operations with proven experience leading major implementations and system overhauls.
- Proven experience leading and managing direct reports, such as coordinators, analysts, or operations specialists.
- Expertise in leveraging TA systems (Greenhouse, Workday, Looker or similar platforms) for configuration, maintenance, reporting, and integration.
- Strong organizational and time management skills and meticulous attention to detail.
- Ability to act as a strategic and consultative partner to senior leadership across the organization.
- Experience designing and implementing initiatives related to TA process improvement and operational efficiency.
- Proven ability to own and manage large-scale projects from start to finish with little supervision.
- Strong written and verbal English communication skills are essential.
- Role must be based in our Chicago, New York, or London office requiring hybrid in-office attendance.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $167,000/year, with an expected On Target Earnings (OTE) between $125,000 and $188,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services. We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.
The role requires some travel, at most 25% at peak times, and is based in New York supporting our AMER region.
Activities Include:
- Represent BrazeAI product portfolio to our top prospects
- Lead technical discussions on our cutting-edge data science and answering technical questions
- Execute demos and proof of concepts, including facilitating integration, delivering results & insights
- Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
- Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
- Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
- Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
- Support other team members across functions to develop their expertise and to inform future Braze product development
- Strong written and verbal English language skills are essential.
WHO YOU ARE
- Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.
- An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
- An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
- Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
- Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
- Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
- A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
- Must be fluent in English, both written and verbal
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $195,000/year with an expected On Target Earnings (OTE) between $183,000 and $274,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.
Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:
- Identifying target accounts
- Developing email and phone campaigns
- Engaging C-suite prospects
- Demonstrating the value of Braze
- Qualifying early stage deals
BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.
Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!
BDRs gain huge value from working together at our amazing offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.
WHAT YOU'LL DO
BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritize outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.
BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.
Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.
There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.
WHO YOU ARE
- Adaptable
- Action orientated
- Precise and engaging communicator (written and verbal)
- Strong researcher
- Creative
- Problem solver
- Intellectually curious
- Self aware/coachable
- Intrinsically motivated
- Well organized and accountable
- Relentlessly tenacious
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.
Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:
- Identifying target accounts
- Developing email and phone campaigns
- Engaging C-suite prospects
- Demonstrating the value of Braze
- Qualifying early stage deals
BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.
Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There’s a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!
BDRs gain huge value from working together at our amazing offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.
WHAT YOU'LL DO
BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR’s prioritize outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.
BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and ‘qualifying’ the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.
Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.
There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.
WHO YOU ARE
- Adaptable
- Action orientated
- Precise and engaging communicator (written and verbal)
- Strong researcher
- Creative
- Problem solver
- Intellectually curious
- Self aware/coachable
- Intrinsically motivated
- Well organized and accountable
- Relentlessly tenacious
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT WE'RE LOOKING FOR
Braze is looking to hire a Lead / Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.
Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.
This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.
This role requires travel, up to 50% at peak times, and is based in our San Francisco office.
WHAT WE'RE LOOKING FOR
Braze is looking to hire a Lead / Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.
Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.
This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.
This role requires travel, up to 50% at peak times, and is based in our Chicago office.
WHAT YOU CAN EXPECT
- Lead complex pre-sales opportunities
- Own the technical sales motion for a set of Retail accounts, from discovery through clos
- Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution
- Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences
- Design and support technical validations and POVs that build customer confidence in Braze capabilities
- Partner deeply across teams to drive outcomes
- Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans
- Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements
- Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early
- Grow team capability through mentorship and best practices
- Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices
- Contribute to reusable assets such as demo stories, discovery guides, objection handling, and technical positioning for Retail use cases
- Raise the bar on quality, consistency, and customer-facing polish across the team
- Stay current and help customers adopt modern approaches
- Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more
- Help customers understand how to adopt new capabilities in a practical way, grounded in their data, channels, and operating model
WHO YOU ARE
- Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders
- Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
- Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
- Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)
- Interested in mentoring others and helping improve how the team sells and delivers value
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,100 - $142,870/year, with an expected On Target Earnings (OTE) between $164,400 - $204,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT WE'RE LOOKING FOR
Braze is looking to hire a Lead / Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.
Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.
This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.
This role requires travel, up to 50% at peak times, and is based in our Austin office.
WHAT WE'RE LOOKING FOR
Braze is looking to hire a Lead / Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.
Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.
This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.
This role requires travel, up to 50% at peak times, and is based in our Chicago office.
WHAT YOU CAN EXPECT
- Lead complex pre-sales opportunities
- Own the technical sales motion for a set of Retail accounts, from discovery through clos
- Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution
- Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences
- Design and support technical validations and POVs that build customer confidence in Braze capabilities
- Partner deeply across teams to drive outcomes
- Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans
- Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements
- Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early
- Grow team capability through mentorship and best practices
- Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices
- Contribute to reusable assets such as demo stories, discovery guides, objection handling, and technical positioning for Retail use cases
- Raise the bar on quality, consistency, and customer-facing polish across the team
- Stay current and help customers adopt modern approaches
- Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more
- Help customers understand how to adopt new capabilities in a practical way, grounded in their data, channels, and operating model
WHO YOU ARE
- Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders
- Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
- Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
- Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)
- Interested in mentoring others and helping improve how the team sells and delivers value
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,100 - $142,870/year, with an expected On Target Earnings (OTE) between $164,400 - $204,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT WE'RE LOOKING FOR
Braze is looking to hire a Lead / Senior Lead Solutions Consultant for our Retail segment, supporting our Americas book of business.
Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. In this role, you will lead complex evaluations end-to-end, serve as a technical leader within the Retail segment, and support the growth of the Solutions Consulting team through mentorship and high-quality execution.
This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.
This role requires travel, up to 50% at peak times, and is based in our Chicago office.
WHAT YOU CAN EXPECT
- Lead complex pre-sales opportunities
- Own the technical sales motion for a set of Retail accounts, from discovery through clos
- Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution
- Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences
- Design and support technical validations and POVs that build customer confidence in Braze capabilities
- Partner deeply across teams to drive outcomes
- Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans
- Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements
- Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early
- Grow team capability through mentorship and best practices
- Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices
- Contribute to reusable assets such as demo stories, discovery guides, objection handling, and technical positioning for Retail use cases
- Raise the bar on quality, consistency, and customer-facing polish across the team
- Stay current and help customers adopt modern approaches
- Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more
- Help customers understand how to adopt new capabilities in a practical way, grounded in their data, channels, and operating model
WHO YOU ARE
- Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders
- Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
- Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
- Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)
- Interested in mentoring others and helping improve how the team sells and delivers value
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $115,100 - $142,870/year, with an expected On Target Earnings (OTE) between $164,400 - $204,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).
Responsibilities:
- Provide IT technical support to employees in-person and remotely
- Troubleshoot hardware and software issues, supporting our Mac endpoint deployment
- Provide In-office AV support managing conference room equipment and supporting live events
- While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift
- Support account provisioning and de-provisioning via Okta and Google Workspace
- Supporting new employee onboarding sessions
- Write knowledge base how-to articles to support and educate employees
- Manage our deployed computers, and mobile devices via Kandji and Google MDM
- Manage the procurement of IT hardware and software
- Basic troubleshooting of wired and wireless networks
WHO YOU ARE
- 3-5 years of providing technical support
- A self-starter ability to multitask, prioritize issues based on severity and work independently
- Maintains high attention to detail and follows a task to completion
- Approach users' issues with empathy
- Ability to communicate clearly with users directly via email, chat, and video conferencing
- Demonstrate excellent writing skills
- Ability to troubleshoot and administer Apple computers and mobile devices
- Basic understanding of wired and wireless networks
- Experience with Google Meet and Zoom device configuration and troubleshooting
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $79,000/year with an expected On Target Earnings (OTE) between $79,000 and $87,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.
In particular, you will:
- Help lead discussions with potential new Braze AI Decision Studio customers
- Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
- Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
- Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
- Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
- Attend marquee meetings, events, conferences, and trade shows to represent Braze AI
WHO YOU ARE
- Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
- Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
- Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
- Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
- People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
- Process-driven: You can create scalable frameworks to optimize the success of business outcomes
- Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400/year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.
In particular, you will:
- Help lead discussions with potential new Braze AI Decision Studio customers
- Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
- Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
- Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
- Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
- Attend marquee meetings, events, conferences, and trade shows to represent Braze AI
WHO YOU ARE
- Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
- Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
- Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
- Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
- People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
- Process-driven: You can create scalable frameworks to optimize the success of business outcomes
- Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400/year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.
In particular, you will:
- Help lead discussions with potential new Braze AI Decision Studio customers
- Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
- Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
- Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
- Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
- Attend marquee meetings, events, conferences, and trade shows to represent Braze AI
WHO YOU ARE
- Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
- Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
- Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
- Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
- People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
- Process-driven: You can create scalable frameworks to optimize the success of business outcomes
- Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400/year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.
In particular, you will:
- Help lead discussions with potential new Braze AI Decision Studio customers
- Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
- Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
- Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
- Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
- Attend marquee meetings, events, conferences, and trade shows to represent Braze AI
WHO YOU ARE
- Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
- Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
- Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
- Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
- Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
- Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
- People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
- Process-driven: You can create scalable frameworks to optimize the success of business outcomes
- Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400/year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services. We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.
The role requires some travel, at most 25% at peak times, and is based in San Francisco supporting our AMER region.
Activities Include:
- Represent BrazeAI product portfolio to our top prospects
- Lead technical discussions on our cutting-edge data science and answering technical questions
- Execute demos and proof of concepts, including facilitating integration, delivering results & insights
- Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
- Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
- Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
- Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
- Support other team members across functions to develop their expertise and to inform future Braze product development
- Strong written and verbal English language skills are essential.
WHO YOU ARE
- Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.
- An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
- An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
- Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
- Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
- Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
- A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
- Must be fluent in English, both written and verbal
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $195,000/year with an expected On Target Earnings (OTE) between $183,000 and $274,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services. We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.
The role requires some travel, at most 25% at peak times, and is based in Austin supporting our AMER region.
Activities Include:
- Represent BrazeAI product portfolio to our top prospects
- Lead technical discussions on our cutting-edge data science and answering technical questions
- Execute demos and proof of concepts, including facilitating integration, delivering results & insights
- Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
- Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
- Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
- Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
- Support other team members across functions to develop their expertise and to inform future Braze product development
- Strong written and verbal English language skills are essential.
WHO YOU ARE
- Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.
- An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
- An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
- Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
- Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
- Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
- A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
- Must be fluent in English, both written and verbal
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $117,000 and $175,000/year with an expected On Target Earnings (OTE) between $164,000 and $247,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services. We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing.
The role requires some travel, at most 25% at peak times, and is based in Chicago supporting our AMER region.
Activities Include:
- Represent BrazeAI product portfolio to our top prospects
- Lead technical discussions on our cutting-edge data science and answering technical questions
- Execute demos and proof of concepts, including facilitating integration, delivering results & insights
- Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
- Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
- Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
- Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
- Support other team members across functions to develop their expertise and to inform future Braze product development
- Strong written and verbal English language skills are essential.
WHO YOU ARE
- Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.
- An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
- An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
- Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
- Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
- Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
- A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
- Must be fluent in English, both written and verbal
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $124,000 and $186,000/year with an expected On Target Earnings (OTE) between $174,000 and $261,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. We operate at the intersection of technology, strategy, and narrative, pairing deep technical credibility with strong customer-facing storytelling to help teams confidently invest in Braze.
Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement.
This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.
This role requires travel, up to 50% at peak times, and is based in our New York City office.
WHAT YOU'LL DO
Lead complex pre-sales opportunities
- Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution
- Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences
- Design and support technical validations and POVs that build customer confidence in Braze capabilities
Partner deeply across teams to drive outcomes
- Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans
- Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements
- Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early
Grow team capability through mentorship and best practices
- Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices
- Raise the bar on quality, consistency, and customer-facing polish across the team
Stay current and help customers adopt modern approaches
- Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more
- Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model
WHO YOU ARE
- Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders
- Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
- Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
- Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)
- Interested in mentoring others and helping improve how the team sells and delivers value
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. We operate at the intersection of technology, strategy, and narrative, pairing deep technical credibility with strong customer-facing storytelling to help teams confidently invest in Braze.
Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement.
This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes.
This role requires travel, up to 50% at peak times, and is based in our Chicago office.
WHAT YOU'LL DO
Lead complex pre-sales opportunities
- Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution
- Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences
- Design and support technical validations and POVs that build customer confidence in Braze capabilities
Partner deeply across teams to drive outcomes
- Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans
- Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements
- Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early
Grow team capability through mentorship and best practices
- Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices
- Raise the bar on quality, consistency, and customer-facing polish across the team
Stay current and help customers adopt modern approaches
- Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more
- Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model
WHO YOU ARE
- Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders
- Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment
- Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams
- Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML)
- Interested in mentoring others and helping improve how the team sells and delivers value
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000-$204,000/year, with an expected On Target Earnings (OTE) between $272,000-$407,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000-$204,000/year, with an expected On Target Earnings (OTE) between $272,000-$407,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $122,000-$183,000/year, with an expected On Target Earnings (OTE) between $244,000-$365,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
- Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
- Develop and manage relationships with high-profile accounts while actively seeking new opportunities
- Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
- Collaborate with internal and external teams to ensure a seamless client experience
- Drive account expansion within assigned accounts using market insights
- Educate clients on industry trends, positioning Braze as a trusted partner
- Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting
WHO YOU ARE
- 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
- Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
- Proven ability to source and prospect new accounts through effective outbound strategies
- Outstanding verbal, written, and presentation skills for articulating complex concepts
- Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
- Strong networking skills, able to navigate large organizations and identify key decision-makers
- Up-to-date on digital and application trends, particularly in the mobile space
- Willingness to travel as needed
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,000-$193,000/year, with an expected On Target Earnings (OTE) between $258,000-$386,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.
Main responsibilities:
- Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
- Own the maintenance, configuration, availability, and business continuity of core IT services
- Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
- Identify recurring issues, define corrective actions, and implement long-term solutions
- Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
- Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
- Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
- Serve as Tier 3 support for macOS, hardware, and network-related issues
- Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
- Create and maintain IT documentation and contribute to the Knowledge Base
- Manage vendor relationships for IT services and tools
- Investigate and remediate security-related issues across Gmail, Slack, and Okta
- Mentor team members and promote IT best practices across the organization
WHO YOU ARE
- A hands-on problem solver who takes ownership and strives for operational excellence
- Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
- Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
- Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
- Comfortable using tools such as Jira, Git, and GAM
- Demonstrated experience designing, implementing, and improving IT services
- Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
- Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
- Excellent written and verbal communication skills
- Strong networking fundamentals, including familiarity with the OSI model
- Familiar with software development lifecycle principles
Bonus Qualifications:
- ITIL Foundation (or higher) certification
- Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $113,700-$133,700/year, with an expected On Target Earnings (OTE) between $126,300-$148,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.
Main responsibilities:
- Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
- Own the maintenance, configuration, availability, and business continuity of core IT services
- Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
- Identify recurring issues, define corrective actions, and implement long-term solutions
- Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
- Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
- Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
- Serve as Tier 3 support for macOS, hardware, and network-related issues
- Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
- Create and maintain IT documentation and contribute to the Knowledge Base
- Manage vendor relationships for IT services and tools
- Investigate and remediate security-related issues across Gmail, Slack, and Okta
- Mentor team members and promote IT best practices across the organization
WHO YOU ARE
- A hands-on problem solver who takes ownership and strives for operational excellence
- Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
- Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
- Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
- Comfortable using tools such as Jira, Git, and GAM
- Demonstrated experience designing, implementing, and improving IT services
- Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
- Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
- Excellent written and verbal communication skills
- Strong networking fundamentals, including familiarity with the OSI model
- Familiar with software development lifecycle principles
Bonus Qualifications:
- ITIL Foundation (or higher) certification
- Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,800-$122,100/year, with an expected On Target Earnings (OTE) between $115,300-$135,700/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.
Main responsibilities:
- Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
- Own the maintenance, configuration, availability, and business continuity of core IT services
- Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
- Identify recurring issues, define corrective actions, and implement long-term solutions
- Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
- Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
- Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
- Serve as Tier 3 support for macOS, hardware, and network-related issues
- Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
- Create and maintain IT documentation and contribute to the Knowledge Base
- Manage vendor relationships for IT services and tools
- Investigate and remediate security-related issues across Gmail, Slack, and Okta
- Mentor team members and promote IT best practices across the organization
WHO YOU ARE
- A hands-on problem solver who takes ownership and strives for operational excellence
- Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
- Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
- Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
- Comfortable using tools such as Jira, Git, and GAM
- Demonstrated experience designing, implementing, and improving IT services
- Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
- Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
- Excellent written and verbal communication skills
- Strong networking fundamentals, including familiarity with the OSI model
- Familiar with software development lifecycle principles
Bonus Qualifications:
- ITIL Foundation (or higher) certification
- Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,700-$127,900/year, with an expected On Target Earnings (OTE) between $120,800-$142,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze