Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

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P13951_3337053

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

As a SaaS Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Data Resilience, Observability and Remediation tools to a targeted list of new & existing customers throughout the Western Region.

What You'll Do:

• Provides technical leadership and direction to Rubrik, customers, and prospects in the development and positioning Rubrik's SaaS solutions (M365, Google Workspace, Jira, Dynamics)
• Serves as a trusted technology advisor to customers and serves as a public cloud subject matter expert when positioning Rubrik's SaaS capabilities to key accounts.
• Leads technical sales calls, gathers / analyzes customer feedback, and identifies trends.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
• Maintains a consistent cadence with product management to ensure product roadmap alignment with customer demands.
• Assists with the development of marketing and sales collateral to ensure alignment with customer needs and technical accuracy.
• Aids in the development and delivery of technical enablement to Rubrik, channel, and alliance partner sales architects.
• Cross-functionally drives the adoption of Rubik's cloud native protection technologies throughout Rubrik and the public cloud ecosystem.

Preferred Qualifications:

• 5+ years of sales engineering experience in an unstructured data environment with a proven track record of success
• Additional preference for experience with M365, Google Workspace, Dynamics, Jira and other SaaS applications
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

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BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As a Solutions Engineer, you will play a critical role in the technical aspects of the sales process, ensuring our solutions address customer needs while demonstrating clear value. You will leverage your expertise to conduct discovery sessions, product demonstrations, and proof-of-concept engagements, collaborating with cross-functional teams to deliver impactful outcomes. This role requires technical knowledge, excellent communication skills, and a customer-focused approach to overcome challenges and drive successful business outcomes.

What You’ll Do

• Stay current with Solutions Engineering methodologies, industry best practices, and the latest developments in the security landscape.
• Apply this expertise to deliver impactful solutions that address client needs effectively and differentiate our offerings.
• Collaborate closely with Account Executives and internal teams to ensure alignment between technical and sales objectives.
• Act as a bridge between customer requirements and technical capabilities, fostering clear and effective communication.
• Play a pivotal role in pre-sales activities, including delivering product demonstrations, technical presentations, and guiding proof-of-concept evaluations.
• Provide clear, concise, and compelling explanations of product capabilities to customers and stakeholders.
• Identify opportunities to enhance processes and methodologies within the scope of pre-sales activities.
• Proactively suggest and implement improvements to streamline workflows and improve outcomes.
• Assist in responses to Requests for Proposals/Information (RFP/RFI).
• Represent the organization at industry events, trade shows, and customer seminars.
• Provide technical support and guidance to channel partners.
• Continuously enhance your knowledge of products, industry trends, and customer use cases.

What You’ll Bring

• Stay current with Solutions Engineering methodologies, industry best practices, and the latest developments in the identity security landscape.
• Apply this expertise to deliver impactful solutions that address client needs effectively and differentiate our offerings.
• Collaborate closely with Account Executives and internal teams to ensure alignment between technical and sales objectives.
• Act as a bridge between customer requirements and technical capabilities, fostering clear and effective communication.
• Play a pivotal role in pre-sales activities, including delivering product demonstrations, technical presentations, and guiding proof-of-concept evaluations.
• Provide clear, concise, and compelling explanations of product capabilities to customers and stakeholders.
• Identify opportunities to enhance processes and methodologies within the scope of pre-sales activities.
• Proactively suggest and implement improvements to streamline workflows and improve outcomes.
• Assist in responses to Requests for Proposals/Information (RFP/RFI).
• Represent the organization at industry events, trade shows, and customer seminars.
• Provide technical support and guidance to channel partners.
• Continuously enhance your knowledge of products, industry trends, and customer use cases.

Nice To Have

• Certifications: CISSP, CISA, CCSP, CEH, or equivalent.
• Familiarity with DevOps methodologies and environments.
• Experience with BeyondTrust solutions or similar technologies.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

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The application window will be open until at least April 24, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

This role is part of the Growth department on the Digital team. You'll collaborate with ad operations and growth specialists to deliver web, app, and media analytics to key stakeholders. The Growth team works across departments—including sales, marketing, brand, and product—to identify new opportunities and test strategies to drive revenue and improve the customer experience with GFiber’s products.

Role Description

As the Marketing Web Developer you will be the technical lead responsible for managing GFiber’s websites and integration points, supporting digital marketing and sales efforts. You’ll lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You'll oversee content management systems, A/B testing tools, and tracking implementations, ensuring smooth operations and optimal performance. Collaboration with cross-functional teams will be key in driving our analytics, marketing, and growth initiatives.

In this role, you'll:

• Engineer and maintain the GFiber web architecture, writing clean, scalable code to integrate marketing technology stacks and third-party services. 
• Implement and manage tools for content management, knowledge management, A/B testing, tracking, and services integration.
• Create technical design documents for new website features and integrations.
• Manage user access, roles, and responsibilities for web tools like Contentful, Optimizely, and KMS Lighthouse.
• Support change requests, issue management, and day-to-day updates related to website content and services, and also align with stakeholders on decisions and changing circumstances.

At a minimum we'd like you to have:

• Bachelor's degree in Digital Marketing, Computer Science, or related fields—or equivalent practical experience.
• 4 years' experience building high-traffic marketing websites and scalable web systems using React, Typescript and JavaScript.
• Experience with A/B testing tools (e.g. Optimizely, Optimize, Test and Target) and experiment configuration.
• Experience implementing and leveraging analytics, tracking and data warehouse platforms (e.g., Google Analytics 4, Google Tag Manager, BigQuery).

It's preferred if you have:

• Experience with headless Content Management Systems (e.g. Contentful, Sanity).
• Experience with ad-tech integrations and custom tracking pipelines for Google Ads and Campaign Manager, ensuring accurate reporting and data attribution for high-traffic marketing sites via API. 
• Experience with AI tools coding tools and LLM technologiesExperience using written and verbal communication to convey technical requirements to both technical and non-technical stakeholders.
• Experience with Python and back-end integrations to support large-scale consumer traffic.

The US base salary range for this full-time position is between $132,800 - $175,100 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

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About the Role:

As the Sales/ Project Engineer for Ziplines Ground Systems and Site Infrastructure, you’ll spearhead the deployment success of Ziplines Offsite Charging sites, the game changing autonomous loading Zipping Point, and other site infrastructure. You’ll be handling all deployment topics, finding innovative solutions that work for partner sites, executing solutions to problems and roadblocks, and driving feedback and product changes to simplify and accelerate the rollout of Ziplines delivery infrastructure. This is a role well suited to technical engineers with great customer engagement skills - you’ll be crafting and designing solutions for new customers by listening to their feedback and needs, providing Zipline's fundamental perspectives and learnings and bringing all stakeholders along for the journey. As part of this you’ll engage in pre-contract discussions as the key technical stakeholder, the lead and manage those projects once signed from initial site evaluation through to construction and initial operation working across internal and external building and infrastructure teams, permitting and AHJ’s, installation teams and contractors, technical operations teams, and internal engineering and product teams.  You’ll work closely with the broader Engineering teams, Deployment and Construction team, Real Estate and Government Affairs,  Community Engagement and Legal teams teams to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

WHAT YOU’LL DO

• Work with customer teams and internal customer success teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure, including creating site layouts and related technical documents. Engage with partners’ internal teams to ensure alignment on expectations and timelines.
• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary product changes to ensure the successful deployment of the Ground Systems infrastructure. Maintain the high level customer specs and cut-sheets for the Zipline Systems. 
• Develop and lead pre-construction strategies to streamline entitlements and permits for Ziplines Ground System and Site Infrastructure projects. 
• Build and maintain strong relationships with Customer teams and technical staff, City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. Collaborate closely with jurisdictions, land use counsel, Real estate team, and our Legal team to create pathways for deployments in evolving customer and regulatory landscapes.Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Manage many parallel small construction projects, site infrastructure installments, construction contractors, and additional real estate development projects.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products. Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Develop and implement solutions to problems/projects/applications and associated systems from 0-1-100  across parallel projects and initiatives. 

WHAT YOU’LL BRING

• Bachelor’s degree in Engineering, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 4+  years of experience in a relevant field - technical sales of hardware products at scale, technical product management, real estate development or construction. Experience with technical sales and solution design of contractor installed equipment, and experience in the light commercial construction industry  is strongly preferred. 
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with internal and customers’ Real Estate and Construction teams. Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities. Fluency in communicating ideas clearly, whether through quick sketches, sharp technical writing, or strategic presentations tailored to your audience.
• Experience working with External design teams (Architectural, Structural, Civil,Electrical MEPs) on commercial or industrial development  / construction projects. 
• Experience with CAD tools to develop site layouts, indicative construction designs and other technical drawings. 
• Based in the METRO region, with the flexibility to travel up to 20% domestically and internationally to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

As a Principal Engineer, Global Product Management at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires being innovative, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

This position is responsible for product management & technical marketing activities within the Product Management group. Every day is different, working with different customers and different products. This role is for someone who enjoys and is intellectually curious about the whole process and being part of it. You get to work external global customers that have many different needs and you will be part of the solution.  

Key Responsibilities:

• Product Life Cycle – Drive the product life cycle from concept to high volume manufacturing to obsolescence
• Roadmaps – Maintain product roadmap for a portfolio of products, periodically update roadmap through discussions with customers and internal experts, align product priorities and resources to roadmap
• Customer Engagement – Support Technical Meeting with customers, create and manage customer presentations, detailed market and competitive analysis
• MRS – Own the market requirement spec documents and ensure product development priorities align with MRS and customer needs
• Strategic Marketing – Prepare market strategies for executive R&D expenditure requests, develop roadmap and product strategy presentations for executives within ASM
• Financial – Work with finance department on NPV and IRR for products, maintain cost of ownership models
• Business Planning and Market Analysis – Attend company operation/planning meeting, create Business plan/Operation review materials, create business forecast based on market information, support budget planning, competitive analysis
• Drive teams internally to meet set products profit gross margins
• New Product Introductions – Detailed market analysis for inflections, development of business plans, internal executive alignment, positioning of products
• Support technical activities – Work with product development teams on specifications and data collection requirements, manage customer demo requests, prioritization of product development activities
• Supplier Engagement – Develop key capabilities for new products through collaboration with suppliers
• Product Promotion – Create promotional materials for conferences and launches, Sales and product support training, Introductions to Customer

Requirements:

• 10+ years of semiconductor / capital equipment industry experience, of which a significant portion has been in technical marketing and / or product management roles
• Masters or PhD in Material Science, Electrical/Chemical/Mechanical Engineering or equivalent
• Process, hardware, or device experience in semiconductors or capital equipment
• ALD or CVD experience is a plus
• High level of proficiency or deep understanding of capital equipment systems in semiconductor or similar industry
• Direct customer engagement or supplier management
• Ability to work with multiple internal disciplines on portfolio of products
• Understanding of product life cycle and technical marketing
• Ability to travel globally

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

Job’s mission

Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Snr Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site (Intel) in Chandler, AZ. Domestic and International travel of at least 25% will be required for this role. As a Senior Field Service Engineer at ASM, you’ll play a critical role in supporting the advanced semiconductor equipment that powers the world’s most transformative technologies. You’ll take the lead on complex troubleshooting, guide and mentor engineers, and strengthen our partnerships by helping customers achieve stable, high‑performance fabrication environments. Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of ASM technology.

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 5 (6am-6pm)- Sun- Tue and every other Wednesday 
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday
• Shift 7 (6am- 6pm)- Wed-Sat and every other Wednesday

What you will be working on

Senior Engineer I, Field Service

• Install, maintain, and repair ASM semiconductor equipment with minimal supervision
  • Lead troubleshooting of complex tool or process issues using structured diagnostic methods
  • Perform root‑cause analysis and recommend targeted, data‑driven corrective actions
  • Review tool‑performance data to identify trends, risks, or improvement opportunities
  • Provide technical guidance and on‑the‑job coaching to less‑experienced engineers
  • Document service activities and support updates to procedures and best practices
  • Communicate solutions, progress, and expectations clearly with customer engineers
  • Participate in escalations alongside cross‑functional ASM engineering teams

Senior Engineer II, Field Service

• Serve as the senior technical lead for equipment installation, performance optimization, and recovery
• Diagnose and resolve highly complex, multi‑factor tool and process issues with limited guidance
• Lead advanced root‑cause analysis and drive long‑term corrective‑action plans that influence global engineering improvements
•  Own the customer‑technical relationship: build trust, anticipate operational needs, and act as ASM’s senior technical representative onsite
• Manage escalations end‑to‑end, aligning expectations, coordinating cross‑functional teams, and communicating clear action plans
• Guide, mentor, and develop engineers through hands‑on instruction, structured training, and knowledge‑sharing
• Champion best practices and contribute to procedure development, improvements, and field‑wide learning
•  Provide detailed field insights to R&D, product, and design teams, including support for beta tools or early‑option deployments

What we are looking for

Senior Engineer I, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.
• Experience of semiconductor field service or capital‑equipment experience
• Ability to interpret electronic and electromechanical schematics
•  Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in fast‑paced fab environments
• Willingness to travel domestically and internationally (minimum 25%)
• Proficiency in MS Office

Senior Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree with 6+ years of experience OR PhD degree with 4+ years of experience.
• Experience in semiconductor field service experience with demonstrated technical leadership
• Advanced knowledge of tool architecture, control algorithms, and multi‑factor troubleshooting
• Experience driving structured root‑cause analysis and long‑term corrective‑action plans
• Proven ability to lead escalations and manage customer‑technical relationships
• Strong communication and mentorship capabilities
• Ability to work autonomously while guiding and developing other engineers
• Willingness to travel domestically and internationally
• Proficiency in MS Office

What sets you apart

Senior Engineer I, Field Service

• Experience supporting beta tools or early‑option equipment
• Knowledge of wafer‑fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience writing or updating procedures or technical documentation
• Strong customer‑service approach and organizational skills
• Familiarity with structured problem‑solving methods

Senior Engineer II, Field Service

• Demonstrated leadership in complex troubleshooting programs or technical initiatives
• Experience owning customer‑technical relationships, including expectations and long‑term partnership building
• Strong capability in mentoring and developing field engineers
• Hands‑on expertise with fab robotics, vacuum systems, plasma, RF, or gas‑delivery systems
• Experience providing structured feedback to engineering or product teams
• Experience evaluating or supporting beta‑stage or early‑option tools

As a Field Service Engineer, you’ll bring the technical discipline, precision, and equipment expertise you developed in the military to support ASM’s advanced semiconductor tools and help our customers keep their fabs running at peak performance. You’ll work with the same mindset you relied on in mission‑critical environments—applying your engineering background and real‑world troubleshooting experience to technologies that power AI, 5G, cloud computing, and next‑generation devices. This is a chance to leverage the skills you gained maintaining complex systems in the field and continue building your technical mastery in a rapidly growing, high‑tech industry. 

In this role, you’ll operate at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for veterans and transitioning service members who have supported sophisticated mechanical, electrical, or electronic systems and want to apply that expertise in a world‑class technology environment where every day brings new challenges to solve. 

From day one, you’ll receive structured training and hands‑on guidance from experienced engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions—equipment that will feel familiar if you’ve maintained avionics, electronics, propulsion, navigation, comms, radar, robotics, or similar military systems. Your contributions will directly impact tool performance, system uptime, and customer success, forming a strong foundation for long‑term growth and a variety of career paths within ASM. 

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday

What you will be working on 

• Install, maintain, troubleshoot, and repair ASM semiconductor equipment at customer sites
• Diagnose mechanical, electrical, and process issues in collaboration with senior engineering staff
• Deliver responsive, customer‑focused service with a strong commitment to safety and operational discipline
• Working in cleanroom environments while following strict safety and quality standards
• Assisting, identifying and contributing to continuous improvement efforts 
• Participate in escalations and cross‑functional problem‑solving
• Work on an assigned shift schedule supporting 24/7 manufacturing operations

What we are looking for 

• Bachelor’s or master’s degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or related field
• Hands-on technical experience maintaining, repairing, or troubleshooting complex mechanical, electrical, or electronic systems
• Proven ability to diagnose complex system faults, follow technical procedures with precision, and maintain equipment in mission‑critical environments 
• Experience working under strict safety protocols, lock‑out/tag‑out procedures, and high‑reliability operational standards
• Comfort working in shift-based environments where readiness, accountability, and teamwork are essential
• Demonstratedability to stay calm under pressure, adapt quickly to changing conditions, and take ownership of equipment performance in demanding situations 
• Ability to read and interpret electronic and electromechanical schematics
• Strong troubleshooting skills and disciplined adherence to safety
• Ability to work in a cleanroom environment
• Clear and effective written and verbal communication
• Ability to work independently and collaboratively
• Willingness to travel domestically and internationally
•  Proficiency with Microsoft Office 

What sets you apart 

• Experience with equipment, gas handling, or high‑precision machinery
• Experience writing or updating technical documentation
• Background in customer‑facing or technical support roles
• Familiarity with structured problem‑solving, data analysis, or statistical methodologies
• Military experience such as Avionics Technician, Electronics Technician, Nuclear Machinist Mate, Satellite/Communications Systems Technician, or similar specialties

Why join ASM?  

With us, you will have strong long‑term growth potential at the forefront of semiconductor technology. Your first role as an FSE is the foundation - not necessarily the finish line. With clear pathways into technical leadership, operations, product roles, program management, technical sales and process engineering, ASM gives you the flexibility to grow in the direction that fits you best in an industry that makes AI possible.  

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

• Bachelor’s degree in Electromechanical Engineering or related field  
• 1–3 years of technical experience in field service, or manufacturing of OEM capital equipment
• Ability to read and interpret electronic and electromechanical schematics
• Basic knowledge of safety protocols and cleanroom guidelines
• Ability to apply rules and procedures in own activities
• Ability to fully understand tool architecture and control algorithms and explain operating principals to peers
• Clear written and verbal communication skills
• Ability to work independently and in a team
• Willing to travel up to as required for the role domestically and internationally
• Knowledge of safety procedures and cleanroom guidelines
• Proficiency with MS Office

Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master’s degree with 0 years of experience
• Experience in field service or semiconductor capital equipment
• Ability to interpret electronic and electromechanical schematics
• Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong communication skills, both written and verbal
• Ability to work independently and within a team
• Willingness to travel domestically and internationally
• Proficiency with MS Office

What sets you apart

Engineer I, Field Service

• Semiconductor field service or capital equipment experience
• Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling
• Experience writing procedures or process documentation
• Strong customer‑service mindset and organizational skills
• Familiarity with structured problem‑solving methods
• Experience supporting escalations or beta‑site activities

Engineer II, Field Service

• Hands‑on semiconductor field service experience
• Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience leading structured root‑cause analysis
• Experience providing field data to engineering or design teams
• Background supporting beta‑stage or early‑option tools
• Familiarity with structured problem‑solving techniques
• Strong customer‑service mindset and organizational skills

As a Senior Engineer, Global Product Management at ASM, you’ll experience a dynamic and diverse scope of responsibilities that go beyond what’s typically offered at larger organizations. This role is ideal for someone who thrives in a fast-paced, intellectually stimulating environment and values autonomy, innovation, and cross-functional collaboration. 

You’ll be empowered to think creatively and strategically, working closely with global customers and internal teams to deliver cutting-edge solutions. Every day brings new challenges and opportunities to make a meaningful impact across the product lifecycle—from concept to commercialization. 

Key Responsibilities:  

• Product Lifecycle Management: Lead products from initial concept through high-volume manufacturing to end-of-life, ensuring alignment with market needs and business goals. 
• Roadmap Development: Own and maintain product roadmaps across a portfolio, updating regularly through customer insights and internal collaboration. 
• Product Definition: Own and maintain product structure, configuration, and options to support customer requests and efficient manufacturing execution.
• Customer Engagement: Drive technical discussions, create impactful presentations, and conduct detailed market and competitive analyses to support customer interactions.
• Market Requirements Specification (MRS): Develop and manage MRS documents to guide product development priorities and ensure alignment with customer expectations.
• Strategic Marketing: Craft go-to-market strategies, support executive R&D investment decisions, and develop high-level product strategy presentations.
• Financial Analysis: Collaborate with finance to assess product viability using NPV and IRR models; maintain cost-of-ownership frameworks.
• Business Planning & Market Analysis: Contribute to operational planning, business forecasting, and budget development through market intelligence and competitive analysis.
• New Product Introduction (NPI): Conduct market inflection analysis, develop business cases, align internal stakeholders, and position products for successful launch.
• Technical Collaboration: Partner with development teams to define specifications, manage demo requests, and prioritize product development efforts.
• Supplier Engagement: Build strategic supplier relationships to enable key capabilities for new products.
• Product Promotion: Create promotional content for conferences and product launches; deliver training and support to sales teams and customers. 

Requirements: 

• 3–10 years of experience in technical marketing within the semiconductor, capital equipment, or related industries 

• Advanced degree (Master’s or PhD) in Material Science, Electrical, Chemical, or Mechanical Engineering (or equivalent) 

• Strong background in semiconductor processes, hardware, or device technologies 

• Experience with ALD, CVD, Epi, or vacuum systems is a plus 

• Deep understanding of capital equipment systems and their applications 

• Proven track record of direct customer engagement and supplier management 

• Ability to collaborate across disciplines and manage a diverse product portfolio 

• Solid grasp of product lifecycle and technical marketing principles 

• Willingness and ability to travel globally 

The Key Account Technologists are the ASM product experts who support extensive customer and internal company contacts while driving the introduction of new products, product improvements, and product modifications.  As a Key Account Technologist (KAT) you'll help to expand product market share by helping win development tool of record (DTOR) selections and supporting competitive process application performance of the installed base. Further, the role requires someone who is not only skilled in R&D/Innovation, development, engineering, and design for manufacturability, but also someone who can be a key team member developing and delivering the ALD technology roadmap. This role requires interactions and communication between the product development team and the customer to ensure customer issues and concerns are being addressed with solutions and timelines.  A persistent approach to Product Life Cycle (PLC) will also be required to achieve strong engagement with the new product development team. This position requires Korean, Japanese or Mandarin language skills.

RESPONSIBILITIES:

• Responsible for process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base
• Develop and maintain relationships with key customers.
• Responsible for managing all the technical account aspects of customers
• Responsible for resolution of process and hardware-related escalations in the field
• Responsible for defining, maintaining, and implementing BKM process for all process applications – including standards, specs, and recipes, installed base performance
• Support highly engaged working relationship between KAT department, ASM’s customer account teams and customers’ engineers to ensure all customer needs and requirements are understood and addressed
• Drive close cooperation with multiple internal stakeholders, especially with Process Development teams, Global Sales, Service and Spares, Account Teams, Engineering and Global Product Management (GPM)

Key SELECTION CRITERIA:

• Excellent Korean, Japanese, or Mandarin language skills, both written and spoken
• 5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry
• Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field
• Related work experience can include process engineering, technical marketing, or product support
• Proven ability to drive continuous improvement across operations
• Able to build long term relationships of trust with customers
• Strong written and verbal communication skills including excellent presentation and influencing skills
• Semiconductor experience should be primarily focused on atomic layer deposition (ALD) or chemical vapor deposition (CVD).
• Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred

PERSONAL / professional ATTRIBUTES:

• Self-starter with high energy and strong work ethic
• Highly motivated and results driven
• A proactive change agent
• A strategic thinker with the ability to implement and drive tactics, strong at execution
• A problem solver – communication comes naturally when solving problems and addressing roadblocks.
• Able to independently make and execute decisions in a timely manner, leading people accordingly
• Ability to lead and influence others across cultures
• Highly collaborative and able to manage conflict

Travel:

• Flexibility to travel up to 30% of the time (internationally)

The Role...

Armis Security is seeking a highly motivated Sales Specialist to join our dynamic team. This role focuses on one of our core products and is crucial for driving technical sales and pre-sales activities. The ideal candidate will have a strong background in technical sales or as a Sales Engineer, with a deep understanding and passion for vulnerability solutions and remediation. You’ll wear many hats in this role, quickly growing into a commercially-focussed SME for the offering. 

What you will do:

• Act as a technical overlay specialist for Application Security in the sales process. Collaborate closely with the sales team to understand customer requirements and propose solutions that effectively demonstrate the value.
• Lead and support pre-sales activities including technical presentations, demonstrations, and solution scoping. Work closely with prospects to understand their technical challenges and requirements.
• Become a subject matter expert on Application Security and related vulnerability and remediation technologies. Articulate the technical benefits and competitive advantages of Application Security to both technical and non-technical audiences.
• Engage with prospects and customers to build strong relationships and understand their pain points. Provide expert guidance on how Application Security can address their specific vulnerability management needs.
• Work closely with product management and engineering teams to provide feedback from the field and influence the product roadmap. Act as a liaison between customers and internal teams to ensure customer success.
• Stay current with industry trends, competitive landscape, and emerging technologies in vulnerability management and remediation.

What we expect...

• 7+ years in a Sales Engineer, Solutions Architect, SME overlay, or similar technical sales role within the cybersecurity industry.
• A clear track record of success against targets and quota at similar or adjacent scaling Cyber security companies. 
• Strong understanding of vulnerability management solutions is essential. Experience with Application Security or similar competing products (inferior of course), is highly preferred.
• Excellent presentation and communication skills, both verbal and written. Ability to effectively convey technical concepts to diverse audiences.
• Proven ability to understand customer needs and build relationships based on trust and credibility.
• Genuine enthusiasm for cybersecurity, vulnerability management, and the impact of proactive remediation strategies.

A self-motivated, independent thinker who understands the Enterprise customer segment. The salary range guidance for this position is: $130,000-$160,000 The salary range listed does not include other forms of compensation or benefits (i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Please click here to review our privacy practices.

As a Senior Principal Engineer, Global Product Management, you’ll drive ASM’s product strategy and market leadership by shaping the product roadmap, overseeing the full product lifecycle, and engaging with customers to deliver solutions that push the boundaries of innovation. This role offers the unique opportunity to work across disciplines, collaborate with internal and external stakeholders, and influence the future of semiconductor technology.

What you will be working on

• Product Strategy & Roadmap – Identify key market opportunities and develop product roadmaps to enhance ASM’s market position.
• Product Lifecycle Management – Drive products from concept to high-volume manufacturing and eventual obsolescence.
• Market Requirements Specification (MRS) & Business Planning – Define market requirements, conduct competitive analysis, and develop business plans.
• Customer & Supplier Engagement – Lead technical discussions with customers, create strategic presentations, and coordinate with suppliers to optimize cost, specifications, and timelines.
• Financial & Market Analysis – Work with finance to assess product profitability, manage cost models, and develop pricing strategies.
• New Product Introductions – Support product positioning, go-to-market strategies, and executive alignment for new product launches.
• Technical & Marketing Support – Develop key marketing materials, support sales training, and lead product promotions at conferences.

What we are looking for

• PhD in Materials Science, Electrical Engineering, Chemical Engineering, or a related technical field.
• 5+ years of experience in semiconductor process engineering or semiconductor equipment technology.
• 3+ years of experience in customer support, product management, or product marketing roles.
• Strong understanding of semiconductor capital equipment, supply chain, and product lifecycle management.
• Ability to work cross-functionally and influence internal and external stakeholders.
• Experience engaging directly with customers, presenting technical marketing materials, and defining product value propositions.

What sets you apart

• Experience in competitive analysis, product segmentation, and pricing strategies.
• Strong proficiency in Excel modeling, project management, and analytical skills.
• Demonstrated ability to lead and develop teams while driving strategic initiatives.

Engineer, Field Process - Phoenix, AZ

As a member of the Global Sales and Services business unit, our HVM (High Volume Manufacturing) Field Process Engineering team is the on-site process application expert in improving process run on our tool sets at our customer locations. In this role, the Field Process Engineer drives the process improvement projects, is responsible for tracing tool performance and ensuring the ASM products meet our customer requirements. The Field Process Engineer is a technical bridge between the customer process teams, the customers hardware teams and the customer account team.

The Field Process Engineer is a key customer interface and must demonstrate responsibility and proper communication when interacting with the customer. Delivering customer satisfaction is a key objective in this role.
 

What you'll be working on

On-site process support:

• Serve as the single point of contact for customers, troubleshooting malfunctions, managing concerns and resolving escalations effectively. 
• Translate technical ability and seamless communication with customers throughout the resolution process, providing clean updates and support. 
• Lead equipment qualification during installation start-up to ensure achieve customer process specifications are achieved, customer schedule is achieved, and ASM budget is achieved.
• Trace achievement of customer specifications through installation, start-up, and warranty phases, and drive containment, short-term solutions, and long-term solutions that ensure the customers’ requirements are achieved.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders – especially sharing lessons learned within our key account organization and Global Sales and Services business unit.
• Ensure communication vehicles, telephone, email, and presentation, etc., facilitate efficient and consistent follow-up with internal and external stakeholders.
• Work closely with the Customer to design and conduct experiments to meet the Customer’s needs (new development, CIP, troubleshooting, tool-to-tool matching).
• Evaluate, understand, and identify current customer needs, while also anticipating future needs and building long-term sustainable relationships and solutions.
• Drive continuous improvement for the customer experience through team, process, and support tool development.

What we are looking for:

• Bachelor of Science or Master's in Chemical Engineering, Materials Science, or Physics.
• Must have experience directly supporting semiconductor customers to manage escalations and drive support through ways of working.  
• Broad technical experience and business perspective preferably in the Semiconductor / Capital Equipment industry.
• Knowledge of and experience with semiconductor device applications, vacuum techniques, film characterization and metrology techniques, and deposition processes and equipment. Preference will be given to candidates who have a demonstrated history of working in HVM environments, preferably with ASM equipment.
• Experience with advanced troubleshooting/structured problem analysis methodologies
• Experience designing and conducting experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using DOEs and statistical methods.
• Proactively support escalations, develop and manage action plans, and ensure clear communication between customer, service team, business unit, or other sub-suppliers.
• Minimal travel required, typically under 10%, on an as‑needed basis for training, technical engagement, or customer site support.
• In case of escalations, additional hours and working weekends may be required

What sets you apart:

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

As a Field Service Engineer – Early Career, you’ll take on a hands-on role supporting ASM’s advanced semiconductor equipment and helping our customers keep their fabs running at peak performance. You’ll build real-world expertise through structured training, mentorship, and on-the-job learning while working directly with technologies that power AI, 5G, cloud computing, and next‑generation devices. This is your chance to apply your engineering background, strengthen your technical capabilities, and join a team that’s shaping the future of semiconductor innovation.

In this role, based in North-Valley/Phoenix, AZ at our customer site, you’ll launch your engineering career at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for early‑career engineers who want to put their education into practice in a high‑tech environment where every day brings something new to learn.

From your first day, you’ll receive training through hands‑on guidance from seasoned engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions. Your contributions will have a direct impact on tool performance, system uptime, and customer success—playing a meaningful role in enabling leading‑edge logic technology nodes. This experience lays a strong foundation for rapid growth, technical mastery, and a variety of long‑term career paths within ASM.

Shifts available:

Mon-Fri- 8am-5pm (subjected to OT)

What You Will Be Working On 

• Support installation, maintenance, and repair of ASM semiconductor equipment at customer sites 
• Troubleshoot equipment and process issues with guidance from senior engineers 
• Deliver clear, timely, customer‑focused support with a strong safety mindset 
• Working in cleanroom environments while following strict safety and quality standards.
• Assist in identifying and contributing to continuous improvement efforts  
• Participate in customer escalations alongside experienced team members 

What We Are Looking For 

• Bachelor’s or master’s degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering, or related field 
• Candidates who are hands-on and mechanically curious, energized by complex systems and real-world problem solving, Comfortable working in fast paced, hightech environments & motivated to build a long-term engineering career. 
• Internship, co‑op, senior design project, lab research, or hands‑on technical experience 
• Ability to read and interpret basic electronic and electromechanical schematics 
• Understanding of safety protocols and willingness to work in cleanroom environments 
• Strong problem‑solving mindset and eagerness to learn 
• Clear communication skills and a strong customer-service mindset 
• Ability to work independently and collaboratively 
• Willingness to travel domestically and internationally 
• Proficiency with Microsoft Office 

What Sets You Apart 

• Demonstrated commitment to safety, quality, and disciplined execution 
• Exposure to semiconductor processes, wafer fabs, robotics, vacuum systems, plasma, or gas handling 
• Experience writing technical documentation in school or project settings 
• Familiarity with customer‑facing or support roles (internships, tutoring, help desk, teamwork) 
• Interest in structured problem‑solving methods, statistical methods, data analysis. 
• Curiosity and learning orientation when working with advanced semiconductor technologies 
• Participation in engineering clubs, competitions, or technical student groups 

Why join ASM? 

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

Job’s mission

Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Snr Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site (TSMC) in North Valley, AZ. Domestic and International travel of at least 75% will be required for this role. As a Senior Field Service Engineer at ASM, you’ll play a critical role in supporting the advanced semiconductor equipment that powers the world’s most transformative technologies. You’ll take the lead on complex troubleshooting, guide and mentor engineers, and strengthen our partnerships by helping customers achieve stable, high‑performance fabrication environments. Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of ASM technology.

What you will be working on

Senior Engineer I, Field Service

• Install, maintain, and repair ASM semiconductor equipment with minimal supervision
  • Lead troubleshooting of complex tool or process issues using structured diagnostic methods
  • Perform root‑cause analysis and recommend targeted, data‑driven corrective actions
  • Review tool‑performance data to identify trends, risks, or improvement opportunities
  • Provide technical guidance and on‑the‑job coaching to less‑experienced engineers
  • Document service activities and support updates to procedures and best practices
  • Communicate solutions, progress, and expectations clearly with customer engineers
  • Participate in escalations alongside cross‑functional ASM engineering teams

Senior Engineer II, Field Service

• Serve as the senior technical lead for equipment installation, performance optimization, and recovery
• Diagnose and resolve highly complex, multi‑factor tool and process issues with limited guidance
• Lead advanced root‑cause analysis and drive long‑term corrective‑action plans that influence global engineering improvements
•  Own the customer‑technical relationship: build trust, anticipate operational needs, and act as ASM’s senior technical representative onsite
• Manage escalations end‑to‑end, aligning expectations, coordinating cross‑functional teams, and communicating clear action plans
• Guide, mentor, and develop engineers through hands‑on instruction, structured training, and knowledge‑sharing
• Champion best practices and contribute to procedure development, improvements, and field‑wide learning
•  Provide detailed field insights to R&D, product, and design teams, including support for beta tools or early‑option deployments

What we are looking for

Senior Engineer I, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.
• Experience of semiconductor field service or capital‑equipment experience
• Ability to interpret electronic and electromechanical schematics
•  Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in fast‑paced fab environments
• Willingness to travel domestically and internationally as needed for the role. 
• Proficiency in MS Office

Senior Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree with 6+ years of experience OR PhD degree with 4+ years of experience.
• Experience in semiconductor field service experience with demonstrated technical leadership
• Advanced knowledge of tool architecture, control algorithms, and multi‑factor troubleshooting
• Experience driving structured root‑cause analysis and long‑term corrective‑action plans
• Proven ability to lead escalations and manage customer‑technical relationships
• Strong communication and mentorship capabilities
• Ability to work autonomously while guiding and developing other engineers
• Willingness to travel domestically and internationally as needed for the role
• Proficiency in MS Office

What sets you apart

Senior Engineer I, Field Service

• Experience supporting beta tools or early‑option equipment
• Knowledge of wafer‑fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience writing or updating procedures or technical documentation
• Strong customer‑service approach and organizational skills
• Familiarity with structured problem‑solving methods

Senior Engineer II, Field Service

• Demonstrated leadership in complex troubleshooting programs or technical initiatives
• Experience owning customer‑technical relationships, including expectations and long‑term partnership building
• Strong capability in mentoring and developing field engineers
• Hands‑on expertise with fab robotics, vacuum systems, plasma, RF, or gas‑delivery systems
• Experience providing structured feedback to engineering or product teams
• Experience evaluating or supporting beta‑stage or early‑option tools

Job Summary:

Overview

As a Solutions Architect within our Healthcare Business Unit, you will play a critical role in enabling growth by supporting new logo acquisition and existing client expansion. You will partner closely with go-to-market teams to design, position, and articulate secure, scalable technology solutions that healthcare organizations trust to run and protect their clinical and business operations.

This role sits at the intersection of sales strategy, technical architecture, and client trust. Healthcare clients rely on us not just for technology, but for guidance in navigating risk, compliance, and operational complexity. As a Solutions Architect, you will help translate those challenges into practical, differentiated managed and professional services and security solutions.

You will serve as a trusted technical advisor throughout the pre-sales and early delivery lifecycle—bringing structure, clarity, and confidence to prospects and clients while ensuring internal teams are aligned for successful execution.

Role and Responsibilities

Go-To-Market & Pre-Sales Enablement

• Partner with sales and go-to-market teams on strategic opportunities, including new logo pursuits and client expansions.
• Act as the primary technical lead during the pre-sales process, from discovery and scoping through solution design and proposal support.
• Support and, when appropriate, lead client presentations, solution walk-throughs, and sales pitches.
• Ensure proposed solutions are technically sound, operationally deliverable, and aligned with healthcare compliance and security requirements.

Client Engagement & Trust Building

• Build strong relationships with healthcare prospects and clients, including clinical, IT, security, and executive stakeholders.
• Translate business, clinical, and regulatory requirements into clear, actionable solution architectures.
• Participate in client QBRs and strategic discussions to identify unmet needs and expansion opportunities.
• Reinforce our role as a trusted advisor, not just a service provider.

Solution Design & Differentiation

• Design end-to-end managed IT and cybersecurity solutions tailored to healthcare environments.
• Collaborate with engineering, service delivery, and product teams to ensure solutions align with standard offerings and delivery capabilities.
• Contribute to the evolution of the healthcare solution portfolio by identifying gaps, patterns, and opportunities for differentiation.

Intellectual Property & Enablement

• Develop and maintain intellectual property including reference architectures, methodologies, accelerators, and solution frameworks.
• Help standardize how solutions are positioned and explained to improve consistency across the sales organization.
• Support internal enablement efforts by sharing lessons learned, best practices, and repeatable patterns.

Sales-to-Delivery Alignment

• Provide continuity from pre-sales into early delivery to ensure smooth handoff and successful execution.
• Validate scope, assumptions, and success criteria prior to contract close.
• Support delivery teams during initial implementation phases as needed to ensure outcomes align with expectations.

Objectives

• Enable consistent, high-quality solution design for healthcare prospects and clients.
• Improve win rates and deal quality through strong technical leadership in the sales cycle.
• Increase expansion revenue by uncovering and articulating additional client needs.
• Strengthen client trust by ensuring solutions are realistic, secure, and aligned with healthcare regulations.
• Contribute to a scalable, repeatable go-to-market motion across the Healthcare Business Unit.

Success Metrics

Success in this role will be measured by:

• Contribution to new logo wins and expansion opportunities
• Sales cycle effectiveness and quality of solution scoping
• Client and internal stakeholder feedback
• Reduction in delivery friction due to improved pre-sales alignment
• Adoption and reuse of solution frameworks and IP
• Healthcare-specific solution differentiation and consistency

Qualifications

• 6+ years of experience in IT managed services, healthcare IT, or cybersecurity environments.
• Prior experience as a Solutions Architect, Pre-Sales Engineer, or Sales Engineer within an MSP, MSSP, or healthcare-focused technology firm.
• Strong understanding of healthcare IT environments and regulatory considerations (e.g., HIPAA, security best practices).
• Demonstrated experience supporting the full sales-to-delivery lifecycle, from discovery through handoff.
• Hands-on knowledge across several of the following areas:
• Endpoint and device management
• Microsoft 365 and Azure cloud services
• Identity and access management
• Vulnerability, threat, and security operations (SIEM, XDR, MDR)
• Server, application, and cloud security
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Comfortable presenting to senior executives, clinicians, and IT leaders.

Why This Role Matters

Healthcare organizations depend on technology to deliver patient care safely and efficiently. The Solutions Architect plays a pivotal role in ensuring that trust—by designing solutions that are secure, compliant, operationally sound, and aligned with real-world healthcare needs.

This role offers the opportunity to directly influence growth, client outcomes, and the evolution of our healthcare-focused managed services portfolio.

Compensation & Benefits

• Competitive base salary
• Target performance-based bonus
• Comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k), and PTO
• Exposure to a broad range of healthcare technologies and security platforms
• Ongoing technical training and professional development opportunities
• Collaborative, high-performance team environment focused on client outcomes

HVM Field Process Engineer – tALD, Epitaxy, Vertical Diffusion

As a member of the Global Sales and Services business unit, our Field Process Engineering team is the on-site process application expert in improving process performance and stability on our tool sets at our customer locations.  In this role you will be supporting Thermal Atomic Layer Deposition (tALD), Epitaxy or Diffusion on ASM’s XP8 DCM/QCM, Intrepid or Sonora platforms. You will optimize deposition processes, resolve technical issues, and ensure tool performance meets customer and ASM requirements. This role is ideal for engineers who enjoy hands‑on problem‑solving, fast‑paced environments, and contributing to next‑generation semiconductor manufacturing.

The Field Process Engineer is a key customer interface and must demonstrate responsibility and proper communication when interacting with the customer. Delivering customer satisfaction is a key objective in this role. Engineers in this role often transition into technical leadership, customer strategy, or product development roles. You’ll have visibility across ASM’s global innovation teams and access to advanced R&D resources.

Key Responsibilities

• Lead on-site process qualification and optimization during tool installs and ramp‑up.
• Trace achievement of customer specifications through installation, ramp, and warranty phases.
• Execute structured DOEs to improve film quality, uniformity, and throughput.
• Troubleshoot process issues using systematic root‑cause analysis. Drive containment, short‑term mitigation, and long‑term corrective actions to ensure customer requirements are met.
• Partner with customer and ASM teams to drive continuous improvement and tool‑to‑tool matching.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders – especially sharing lessons learned within our key account organization and Global Sales and Services business unit.

Customer Engagement

• Serve as a primary technical interface between customer process teams, hardware teams, and ASM account teams.
• Anticipate needs and provide sustainable, long-term solutions.
• Support escalations with clear communication, action plans and disciplined follow‑through.
• Represent ASM with professionalism and technical credibility.

What Makes You Successful

• Clear communication, strong troubleshooting methodology, and ability to stay composed under pressure.
• Highly collaborative, organized, and proactive in solving issues and driving improvements.
• Strong sense of ownership, accountability, and empathy for customer challenges.
• Adaptable to changing priorities in a high‑volume manufacturing environment.

Qualifications

• Master’s or PhD in Chemical Engineering, Materials Science, Physics, Electrical Engineering, or related fields.
• Experience with deposition processes (tALD/Epitaxy/Diffusion), vacuum systems, metrology, and semiconductor manufacturing.
• Preference for candidates with HVM experience, ideally on ASM platforms.
• Strong DOE and experimental analysis skills.
• Ability to travel up to 25%, as necessary and possibly for extended periods of time for training and technical engagement, as well as to other Customer sites, as needed.
• In case of escalations, additional hours and working weekends may be required.
• Strong understanding of IP boundaries and confidentiality requirements

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! 

The Opportunity:

We are currently seeking a Regional Sales Engineer Western US to join our new Process Cooling sales team in the Eco Solutions division!  California, Arizona, Colorado, Oregon, Washington 

The Regional Sales Engineer is key to the success of the chiller and data center business in the United States.  The successful candidate will have strong sales, relationship building, leadership and communication skills at all levels of an organization.  Additionally, the successful Regional Sales Engineer will have a strong strategic grasp of the market and the ability to contribute to go to market strategy.  The Regional Sales Engineer will be expected to provide actionable competitor intelligence and regular performance analysis to sales management.  

• Develop, maintain, and monitor a target list of key data center and/or process cooling customers and work with 3rd party independent reps as appropriate to hit target sales.
• Grow strong relationships as the point of contact for these owner customers and channel partners.
• Build an opportunity pipeline for process cooling; provide monthly forecasts for awards and revenue; and communicate regularly with the director of process cooling.
• Work with marketing and engineering to create compelling sales presentations & proposals highlighting LG’s value proposition and differentiation.
• Personally sell LG cooling technologies including chiller products to both reps and customers. 
• Providing ongoing training and education of reps and customers regarding process cooling technology and LG advantages focusing on chillers.
• Enable required customer support directly or with the help of LG’s customer call center and field support teams.
• Be an internal expert and customer advocate to influence product and process roadmap decisions.

Qualifications:

• Bachelors, Mechanical or Electrical Engineering degree or equivalent related work experience.
• Minimum of 5 years’ experience as a Sales Engineer in the HVAC, process cooling, or data center industry. 
• Knowledge of process cooling equipment design, especially chiller knowledge, is desired.
• Ability to travel throughout the U.S.
• Willingness to pursue and attend additional training related to performance of job.
• Motivated and Self-Starter, able to work independently from remote locations.
• Strong understanding of project specifications and blueprints.
• Dynamic personality with great leadership, management, sales and communication skills.

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